Awesome experience
From the moment I contacted Sunbury Motors I was treated as a valued customer. No question was dumb... I was treated with respect and courteous. . The personnel wanted to have me completely satisfied and get the best possible deal! I can't thank Mike Stasney and Terry Long for all their work ... I definitely will be back when I need another car!!!!
By a used car at SMC was a very pleasant experienc
We were welcome right away in a courteous manner and guided to choices with out pressure. They answered questions and worked with us wonderfully. They honor their lowest price guarantee . I would recommend them because of their thoughtful and great service.
Great Experience Throughout Buying Process
Austin was very receptive to our needs and wants for a used truck by texting us info on available models that met our needs. After deciding on a model, we test drove the truck and discovered a minor maintenance item mechanical issue. The dealer not only fixed the issue right away but also used all OEM parts for the repair. After deciding to purchase the truck, my wife was treated with much respect while negotiating the purchase. Financing for the truck was good terms and quick to finalize. Available purchase options (extended warranties, coatings, ect.) were explained and offered without pressure to purchase. Did purchase warranty as the price was very reasonable. My wife and I had a wonderful experience with this dealership throughout the entire process of purchasing a vehicle and we will definitely return to them for any future purchase's.
Super Service
This is my first time working with this dealership. They were very assistive in my new car purchase process. They communicated via email multiple times prior to my visit (it is over an hour away from Hershey area) and had everything prepped and ready for me. I bought the Lincoln MKX. No pressure, no slick sales push, just honest, clear process. I wish they were closer to home.
Great Place
I had a absolutely fantastic experience with Cory D. I live about three and half hours away and was very interested in one of there trucks. I asked Cory if he could take as many pictures of scratches and the body. He blew up my email with no disclosure. I appreciate all his help. Made everything quick and easy. Buying process was quick and painless. Great experience with them
No hassle buying a new truck from Sunbury motors
Bought a new truck today. Second time for me will definitely buy again. No hassle/pressure from the salesman.
Pleased
I didn't like the haggling for a price but I do like the price I paid. Picking up the car was very easy and streamlined with minimal upscale
Outstanding!
Absolutely could not ask for a better experience with a dealership. Even when an unexpected problem did come up they were awesome in the way it was handled. Definitely would recomend going here to any body even thinking about purchasing a vehicle.
I just love my new Ford Fusion.
Jeromy Marshall was very helpful in me buying my new car and everybody was very pleasant and professional. I have bought from Sunbury Motor Company before and I'm sure my husband and I will go back for our next vehicle. Thank you.
Fast, attentive and no hassle!
My 5th car from Sunbury Motors and the process is still the best around. Staff are responsive, no pressure and do the best to make sure you are satisfied with every point in the sale. They bend to suit my hours and always make it an easy experience where you can buy a car in an afternoon. True customer service...
Pleasant and easy going experience!
We bought our 2010 Subaru Forester from salesman Mike Rorke. We never once felt pressured and he was there every time we had questions or concerns. Our entire process was stress free!
Love my Fusion!!
I am absolutely in love with my new Fusion. Sunbury Motors worked to get me in the car I wanted and never pressured me into something else like other dealers had tried to. The sales team is amazing and super friendly. I will definitely be going back!
Great sales and service
When I was on my car search, I finally found what I wanted on Sunbury Motors car lot. When I called the salesperson who was so sweet (Auralee) so helpful and not pushy. I made an appointment for a test drive, they had the car all ready for me. Parked upfront, cleaned. After talking numbers, they worked with me when it came to payments . I left with a beautiful car and I have never felt so good leaving a dealership. My salesman (Ian) was awesome and I would recommend him to anyone!
GailR
Where do I begin! Best car buying experience in my life, pleasant, comfortable. Great customer service., great discounts. Thank you, Christpher Stenglein!
Prepare to be impressed!
We traded in our only vehicle, our very first Ford we have ever purchased , a 2008 F150 club cab 4wd. In our 32 years of marriage we had been dedicated to either Chevy full size pickups, suvs or Dodge Dakota extended cabs or Durango.After comparing the ride in the Ford F150s we will never buy anything else. That being said, we knew exactly what we wanted in our new truck. Sunbury Motors had the largest selection for us to choose from with the options we were looking to purchase.We are not the spur of the moment buyers, our salesman,Mark, respected our method of choosing the truck with what we wanted. No pressures, no gimmicks !!!We were given the best trade in plus he was honest about the promotions, rebates and financing that Ford was offering.The whole team.from sales to financing and customer service were a pleasure to work with us.
Satisfaction Guranteed
If your looking to purchase a new or used vehicle hassle free visit Sunbury Motors and ask for Mike Rorke. Mike took the time and patients to deal with me changing my mind. He was never pushy and didn't try to talk me out of what I wanted. When we purchased the vehicle he went over the entire inside of the cars system. Jared sorry if I'm spelling your name wrong, the guy that the finance paperwork explained everything very throughly as well, kudos to him also! Shout out to Mike and Jared and the rest of the Sunbury Motors crew!!!
Great Experience!!!!
Great Experience!! Sales Department was great especially my salesman Mike. He made leasing a new car easy and painless. I never leased before so he explained in detail how it worked. I live more than an hour away so we did most of the deal over the phone so when we got there it was quick and easy. Thanks SMC for our new Ford Explorer Sport!!!!
Excellent Service
Excellent service of 2015 fusion that I bought at Sunbury Motors. Scheduled a maintenance check up with Quick Lane. They were very thorough and timely. Especially like the complimentary car wash.
Awesome Austin
All the way around all I can say is "AWESOME". If you are looking for a Kia see Austin he is great to deal with. Easy finance process and very professional. I am loving my Sorento.
Happy Customer 2016 F150 XLT
Long time customers of Sunbury Motors. We are so pleased with the sales staff and service department. They stand behind their customers and pay attention to details. We cannot thank them enough for always making their customers happy.
2016 Ford F250 Super duty
Was looking for something specific that I couldn't find locally. Gave Tony Hughes the info and within a day the truck was being picked up from New York state and driven back. Tony met and exceeded our expectations! We have been dealing with them for many years and so far they haven't let us down. Thanks!
2016 focus
Been a customer for years from sales to service I was treated great. Bob Supsic has help with all my purchases and is top notch.
Cory Geesaman sale on 2016 Ford Escape
Cory was extremely helpful and flexible in the buying process.
2016 Ford F150 XLT Supercab
I started my search at SMC. Took the normal Ford loop of other dealerships in the area and found SMC to be the best price and value for my needs.Thank You SMC
First Purchase from SMC - WOW!
After reviewing numerous car dealer sites on the internet, my wife and I decided to visit Sunbury Motors due to the selection of used F-150's. We weren't disappointed and ended up making a great purchase in a 2009 F-150 Lariat. Our sales person Cory really made the entire experience enjoyable. This was our first purchase from SMC and I wouldn't hesitate to go back again. I highly recommend SMC if your looking for another vehicle.
Purchase of my 2016 Ford Escape
In my 16 years of car purchasing, this was the smoothest, friendliest purchase ever.
CarolLynn Kahler
Purchased our new car last night and so far we just love it. The salesman was extremely helpful and worked with us. This is the 4th or 5th car we have purchased from Sunbury Motors over the past years.
We love our "new" family van!
We had a very positive experience with Sunbury Motors during our recent purchase of our new Volkswagon Routan van. Our family loves the van so far and it's been driving great! Sales team member Eric S. and Terry in financing were both great to work with, got back to us quickly, and worked with us to address our questions and concerns concerning the van, our trade in, and financing. We will be speaking highly of Sunbury Motors and will be sure to keep you in mind for future car purchases. It was worth the two hour drive to purchase from you as we got the perfect van for our family at a very fair price.
ease of purchase
Found what I wanted on the company website. Drove home with my new "used" vehicle a couple hours later. Thanks Sunbury Motors!
Sunbury Motor Cars is the Best
My wife and I have purchased several cars from Sunbury Motors. We have not had a bad buying experiences between the two salespersons we have dealt with. Ian has been our salesman during past several years and we would highly recommend him to our friends. Ian has always gone the extra mile to make our buying experience a success. We both look forward to dealing with Ian and Sunbury Motor Cars in the future. Thank you Ian, the credit team and Sunbury Motor Cars for a truly wonderful buying experience
Mr Kenneth Moyer
We had a very positive experience at your dealership. Your salesperson, Chris, did an outstanding job of explaining all the features of the MKX.
Quick Lane at SMC is tops !
The SMC Quick Lane team is the best around. Prompt, efficient and courteous.
Easiest Car Buying Experience Ever
I admit I am uses to going to a dealership and having to fight for the car I know I want and can afford. What a different experience it was walking into Sunbury Motor. Not only was I not pressured, my sales consultant understood what I was looking for in a car and took me on a test drive that would simulate the conditions I typically drive. When it came to the price, again such an easy experience compared to other dealerships. I gladly recommend Sunbury Motors and will be returning to them the next time I or any family members need to buy a car.
Best car buying experience
Went to Sunbury motors Hyundai on a Saturday.Looking around I found two cars ILiked. My salesman Zach was the best . The dealership was closing in 1/2 hour, he stayed and let me test drive both cars. Also sales manager stayed and looked at my trade. Monday morning I called and made my choice by Tuesday I was driving my new car. All paperwork was smooth and cut and dry.
People making,buying easy!!
I keep coming back because no matter if it's service or buying a new car or truck. The people you deal with make everything so easy and explain everything.Service people are GREAT and I deal with Mike DeFeo for a long time and he also does his job GREAT,. He try's to get you the best deal he can with no BULL.Mark in finance goes out of his was to get you the best rate and explain"s every question you have .When you buy a new TrucK or Car, Mike goes over every detail and answers every question you may have.At Sunbury Motors there just GREAT people to deal with.
Used Toyota Corolla
Bought an older, used Toyota Corolla. Even though I may have been "small beans" I was still treated with courtesy and patience. This is the second time I've bought a used vehicle through them on a tight budget. They did minor repairs (new front pads, replaced headlight bulb, checked-out the tires) without any extra cost.
love this new car from Sunbury Motor Company
Our sales guy "Austin" was one of the best sales guys I think I've ever had to deal with. He never once pressured, in fact he never even asked us to buy or nothing. That was the first time we were there because of this I called him back and we purchased a car from him. Thanks Austin we will be back again when it's time for another car.
Great Experience !
Purchased a Plug-in Hybrid from Cory, and he did an amazing job explaining everything about the car. We had been shopping around and other dealers/salesman did not know much about plug-ins. The price on they car was the lowest around, and they gave us a fair value on our trade-in. Best car buying experience that I have ever had. I would highly recommend this place.
Beat customer service I've ever had
I had been shopping for a car for quite a few months and my salesman Beau went above and beyond to get me into what I wanted and the price range I needed! I recommend this dealership to anyone looking to buy a new or used car! I just can't describe how great the whole process was!
Service Department
Good service. I go there because they obviously use Motorcraft parts.
Great Buying Experience
Awesome buying experience... We purchased a 2016 Hyundai Tucson Sport. Our salesman Chris Foust was excellent in answering our questions, help in seeing us through the process and went over the features of the vehicle with us both inside and out. He even helped me hook my cell up to the vehicles bluetooth capabilities. We are extremely grateful for the time he spent with us. Also the gentleman in Finance, Terry was a pleasure to work with as well. He made the paperwork process a breeze and he and Chris were extremely pleasant to deal with. Thanks very much to all that was involved in our buying process. Respectfully Archie and Kathy Miller
Great Buying Experience
We had a GREAT buying experience with our new 2016 Hyundai Tucson Sport. It was a pleasure working with salesman Chris Foust. Every step of the way he was right there to explain everything we needed to know about the process. He took the time going over the functions inside and outside of the vehicle and even hooked up my cellphone to the vehicles bluetooth. The team at Sunbury Motors has always left us with an excellent impression from salesman Chris Foust to Sales Mgr Skip to the finance person who had to deal with all of the paperwork and the service team as well. Thanks so much for yet another great buying experience at Sunbury Motors.
Want it done right, take it to Sunbury Motors.
This visit was for an inspection only but I frequent Sunbury Motors for purchase and service of our vehicles. I often tell friends that when I want a repair done right, I take our cars to Sunbury Motors. I feel they know what they are doing. Keep it up.
Great service
Bought a mustang our salesman was great he even called us after we got it to make sure we where happy with it
2012 Ford Fusion
Every experience with servicing my 2012 Ford Fusion has been pleasant and positive. Fast, friendly and very accommodating.
My Dealings with Sunbury Motors
I still cant believe that my salesperson agreed to drive to Pittston pa 80 miles away to drive me to sunbury to pick up a 2013 Hyundai azera . Also the car needed a replacement part that they had to order for me the partcame in into days my salesman Dean called and said Jim I will drive up to Pittston tomorrow pick up your car drive it to Sunbury replace part and drive it back to Pittston for you. I still cannot believe that this type of service is available in this day and age. All/All it was a great experience and would recommend Sunbury Motors to any one near or far my salesperson was Dean Blakley a fine gentleman. Jim Fitzpatrick
Whitey is the best salesman!!!
Great customer service!!!!! Would definitely recommend this dealership to anyone looking to buy!!!!!!!!!!!!!!!!!!!!!!
Great car buying experience
This was my first car purchase from Sunbury Motors. I must say it was quite nice. When my fiance and I arrived on the lot to look around, we were not attacked by salesman. We had the opportunity to walk around and look for about 15 minutes in peace. Chris Foust then introduced himself and asked if he could help with anything. He proceded to say he would be inside if we had any questions or wanted to take anything for a test drive. He was very nice. Took a 2016 Hyundai Tuscon for a ride. He gave us the price of the car. There was no "what payment are you looking at" questions. We went home to think it over. There were no hounding phone calls saying there were other people looking at the car or lowering of the price. We decided to buy the one that was on the showroom floor. They put a sold sign on it with no money down and no commitment from me. When I arrived a few days later to pick up the car, all paperwork was ready and waiting for my signature. Chris then showed us all the options on the car. It was a relaxing car buying experience. I would go back.
My 4th Vehicle I bought of them.
Bought my 4th vehicle off these guys, Chris Stenglien as usual is the man at Sunbury Motors. I have bought a Dodge Neon, Ford Escape, an Hyundia Sante Fe, now a 2011 Dodge Ram, I love it. Chris an the Finance guys worked with me to help me get this Truck. Thanks Chris Stenglien an Sunbury Motors. I have found my car dealer forever. They listen, care an are trust worthy, they all communicate well together, an work hard for you. I have never had a bad experience at Sunbury Motors. An as you have read I have been shopping there for awhile. Thanks again Sunbury Motors.
2009 Used Toyota Camry
I have to say this is the first car I have purchased that I was not happy with the salesman or the dealership. I traveled a short distance to look at the car and it was a great looking one. I cannot say enough about the condition. But, trying to get a hold of the salesman as I had questions was impossible. The vehicle does not have an automatic start, which I figured I could put in after I picked-up the car. One question I was asked by the company installing it was, is there a "floor" airbag. Finally after several attempts, the salesman called me back and said no there wasn't. So I was glad because the auto start could be installed. Took the vehicle to have it done - wrong - there is a floor airbag and the auto start has to be installed by a Toyota dealer. Called our local dealer and they said they do not make an auto start any longer for the 2009 models. So, this purchase, which was a surprise birthday gift for my husband, is turning out to be a dud. Then, when my husband went down to transfer the tags from his vehicle to the Camry, he said the finance person was giving him a tough time because the loan was in my name and the vehicle in his. Why would that have been a problem. We have been purchasing vehicles in this manner for years and this was the first time we ever ran into this situation. The other problem, the girls who would answer the phone were rude and when you asked for the salesman, they usually told me they did not know where he was and said I could go to his voice mail - well that was okay except there was problem with his voice mail and when I asked them to leave the salesman a message - I never got a call back. The whole deal was very stressful and time consuming. So, I am hoping whomever is reading this can figure out a way for this auto start for this car, since the problem was created because of miss information and now my husband has a car that is not the way it was suppose to be. I would not recommend anyone to come to Sunbury to purchase either a new or used car from the dealership. And so you also know, when they delivered the car for me, whomever gave the drivers the address where the car was to be delivered messed that up to and it was two hours late getting to the location. With all the mistakes with this sale it is evident that your employees need some training. Sorry for the negativity; but, I am very, very upset at this point.
Great Place to buy a car
Great place to buy my 2013 Hyundai! Chris Stenglein the salesman did a great job and the rest of the crew made it a breeze!
Great service
My experience for service on my 2014 Escape was very good. The service was done in a timely fashion. The service advisors were very professional. My car was given a complementary car wash.
The best care ever!
2012 F150 Platinum. Service was Excellent, I was very surprised by the fact that your maintaince Man check so many Items. I was very glad that he Found I had a Bad Whiper Blade! This could have lead to a damaged whinshild in the futurer! Thanks again for your good service, I Liove my Truck & I'll be back! The new Mud Guards look great, your man did an excellent job installing them!
Best one yet
This will be my third Optima and have yet to have any issues with any of them. Stared with an '11Ex, 12'Hybrid and now 16'SX Launch Edition. Austin has sold all of them to use.Everyone we have ever dealt with at KIA has been great. Service is great....just oil changes. We sent Austin my parents and he sold them one also.
So Happy with my New Car! Great Service!
I recently puchased a 2015 Hyundai Elantra and so far it has exceeded my expectations! From start to finish, Dean Blakley, helped me with my purchase. He was very helpful and explained all the features the car had to offer. I fell in love and knew it was the car for me! Would definitely purchase again from Sunbury Motors!
Love my new truck!
My family has been purchasing new & used vehicles and utilizing the services available since 1993. We have always been treated with courtesy and either the salesman or service person has gone the extra mile to ensure that we are satisfied with our purchase or with the services that they have provided for us. Thank you, Bob, Ian, and Dan for all your assistance to us throughout the years.
Dr. Joseph B. Siberski
I always return because they treat me fairly and with respect. Craig Peters goes out of his way to assure me of how to keep my car safe since I am not mechanical. I may be a doctor but it is not in car problems.
salesman Tony Hughes is very professiona.
This is my 2nd vehicle I purchased from sunbury motors. I always return to their dealership for service. They always perform the service I request in a reasonable amount of time and I will continue to use them. The price is also a value for the amount of payment for service.
Lincoln MKX
We love the Lincoln MKX. Very helpful showing us all the features. It was a good experience and we will recommend Sunbury Motors to our friends.
Sunbury Motor
The staff was very nice and accommodatingLana and Wyman were amazingThanks for everything - will highly recommend to friends and family!
My new F150
Thanks to Ian, for all the help in my purchase of our new F150. He practically picked it out because he knew what I was looking for.
none'
it was really easy and not a long time till it was done.
Great Experience
I have purchased several vehicles from Sunbury Motor Company since 1995. My experience there has always been very good. This dealership has always been great to me, from sales , service and parts. The sales department, most recently involved Jeff Klock and Christopher Stenglien. They did a great job to get me into a new F150 at a payment that fit my budget. I have never been disappointed with Sunbury Motor Company in any way. It is a great family owned dealership. I would highly recommend them.
Great sales service
Hello; I had a great experience buying my car from Ian Chucoski. he was great,friendly and soft spoken . I told him what I wanted,what I was going to spend, and he came through.This is the 5th vehicle our family bought at Sunbury Motors..We were always happy with there sales and service. When it was time for the paper work,Mark had everything ready,and went of his way for me . Thank you again.
Enjoyable experience.
Corey was excellent and very informative. And was was not pushy. Very enjoyable to work with. Dan was very pleasant and explained everything well. Mike was "Down to Earth" and very helpful. The Gentelmen that prepared our car was extremly caring and went above and beyond to see that the car was prepared very well for us to drive home. And to the managers we say,"Thank You" for a very fair deal. The entire experience was excellent!!!
Great service
Love my new f-150 Cory my salesman was great would suggest anybody looking for a Ford go to sunbury motors
Hyundai Azera - Exactly the car we wanted to buy!
From the first contact in customer service with Lana to our visit to the dealership and the friendly welcome by your receptionist, it was just great! Then Dave in sales took time to present the vehicle and details about the SMC story of customer satisfaction. The buying process was straight forward without the anticipated sales games. It was quite easy to arrange the purchase and setup a delivery schedule. We we returned to take delivery, Dave was once again there to make sure everything was as promised. We met with Mark Anderson for the handling of the paperwork in a very professional manner. Mark took extra care to help my wife with her personal needs in a gentlemanly fashion. Our experience with the SMC folks exceeded our expectations. We would recommend that others should shop at SMC for any of the vehicle needs in the future. Thanks to one and all at SMC. Chuck
we were very happy with sunbury
we are very happy great place great people to deal with we will be long term customers for sure very honest people great quality cars some places u go u have to worry about what your getting not at sunbury motors we will need to replace our second car in a couple months we will be goin back bob in the financeing department was great ,very honest people their recommend them to anybody keep up the great work lookin forward to comin back thanks so much we love the ford 500 we bought keep up the great work dave -----sue allen bloomsburg
New car- out of towners
Could ot have asked for a smoother and more supportive group to help us buy our first car before we travel across country in it. No hidden information, great communication and they went the extra mile for us and understood our situation being from out of town. Will recommend to others.
Buying aa new Kia
I was very happy with the sales staff in working out a deal on a new Kia.
Thanks Austin!
This is our second car we bought from Sunbury Motors. We were in need of a used car on a tight budget and we knew we could trust Austin to direct us and he didn't let us down. It means a lot--the no pressure, friendly and helpful sale of a vehicle. We will go to Austin for all of our car needs!
I'm LOVING my 2010 Ford Focus!!!
This was my third time buying a car from Sunbury Motors and it was just as great of an experience as I remember the other two being! My sales rep was Ian Chucoski & he was EXCELLENT! He was very nice and laid back...no pressure whatsoever. That's what I really like about Sunbury Motors...they don't treat you like you're just a sales quota or a number...you're treated more like a friend! I am so happy with my 2010 Ford Focus...thank you Ian & Sunbury Motors for everything!
Great fantastic service!
Sunbury ford was definitely the right choice to purchase a vehicle. Everyone at sunbury is so kind and pleasant to deal with. I would definitely recommend anyone to go there if they're looking to buy a vehicle. They're helpful and very easy to get along with. They're like a second family. Such amazing service and great people!
Great Deal and Great Service from Jeff Klock
Very Excited to have a Brand New 2016 Ford Fusion, Jeff Klock at Sunbury Motors made the purchase so easy for us, and Sunbury Motors Financing was so easy and quick. We were amazed at the 0% Financing for 5 Years and the excellant Warranty they gave us was outstanding!! Thank You Sunbury Motors for taking such GREAT care of us!!! You are #1
Pleasant experience!
Totally satisfied! Fast courteous service! My go to place for all my service needs.
All buying experiences should be this enjoyable.
Austin Martin does everything he can to make a car purchase painless. This is our fourth KIA and he is the reason we keep coming back. Austin was able to meet our needs, deal fairly and make us feel welcome.
Best deal ship I've been to!!
I had a wonderful experience with smc, they were very kind, and generous on my purchase, of my 2011 ford edge, my sales guy Mike Lenner was very nice guy, on the day of pick up Mike without asking had my car washed, and put gas in it, that was unbelievable generous. I definitely will come back to smc, if I ever need another vehicle, and there prices are very down to earth.
Great service
I just bought a new Hyundai Sonata at Sunbury Motors and love it. The sales people were wonderful. Getting the loan was easy, They make you feel comfortable. Chris Foust went up and beyond in helping me getting familiar with the things in the car. Great warranty.
Sunbury Motors
They are all amazing, friendly, and gave me 100% great customer service.
Great Services
Had an appointment at 8:30 Am and back on the rock by 9:15 AM. Very fast service. Thanks again.
Couldnt be more pleased
This was my second purchase at SMC and all because of Mr. Michael Defeo. I made my first purchase four years ago with Mike. I felt I was treated fair and without pressure. I also have to note during the four years, I have had all my service done at quicklane. I couldn't be more pleased with the courteous and fast service with every visit. So when I started shopping for a new vehicle without question I returned to see Mike at SMC. There was no pressure, mike will take the time to answer all your questions honestly and without the sales pressure you usually encounter. Without a doubt I trust Michael and SMC for all my vehicle purchases and look forward to dealing with them in the future. Thank You for everythingScott
Great Service and Staff
The Quick Lane Department is the only department at Sunbury Motors knows how to treat us the best. They do excellent work. It's definately not like the run around and lies that we got when my Daughter bought a new car there 3 weeks ago. It was another nightmare experience. My Daughter ordered new mats for her new car there at the parts department. I called them to see if they were in. They told me they came in 6 days ago before I called. I said why didn't you call me. The guy said he has to see who was responsible for calling us. My Daughter went to pick them up. They couldn't find them. She waited 35 minutes until someone found them. The only experience that didn't suck was the Quick Lane Service. They are the only reason why I come back. John ShervinskiThe 5 stars are for Quick Lane only.
recall problem
They took care of problem. Just hoped for a loaner car but none available. Should have been suggested when I made appt. since I would be without a car a whole day.
Great service
I have a 2014 Ford Fusion. I have bought most of my vehicles from Sunbury because of the Sales staff and the service department they are always very helpful and kind.
Butch Korenkiewicz
The staff at Sunbury Motors was outstanding when we arrived to pick up our 2015 Lincoln MKS. They were very accommodating in meeting our time schedules when we notarized the tile for the trade-in, provided the necessary documentation for financing, discussed extended warranty and were patient in answering our questions. They did a thorough job of reviewing all the uniquefeatures on the new car. They were very polite and professional. However, this unit was ordered in July of 2015 and did not arrive until January of 2016. We felt this was unreasonable and were very disappointed with Ford/Lincoln Motor Company. Our response to question #2 is a result of our personal philosophy not to make recommendations to family and friends and should in no manner be considered a negative reflection on the staff at Sunbury Motors.
Service
Everything was excellent! My experience could not have been better!
Great place to do business..thanks to Ian and Mark
We drove more than an hour to look at a car they had online on their website. They greeted us at the door and were friendly from the start ....without being pushy. The car we wanted to see was at a different lot of theirs which was 10-15 minutes away. Mark the Finance Manager offered to go get the car and bring it to us....rather than make us go find the other lot.....Greatly appreciated this gesture. While waiting they assessed our trade in...and got the process going. We worked with salesman Ian...who was friendly....helpful and not pushy. We did our research and came prepared with what we wanted for our trade in ....and what we were willing to pay for the car.... After just one " back and forth" with the manager....we agreed on a very good price and the deal was done. In and out in less than 2 hours... Great place...great people...and worth the drive to Sunbury. Not the feel of the big city dealers who are pushy....and just trying to make a buck. Thanks Ian....and Mark...for a great buying experience...
Great Service
Great Service, Came in for service and it was performed in a timely manner.
it was a great experience and everyone is friendly
it was a great experience and everyone is friendly and knowledgeable.
Used car purchase
I purchased a 2013 Ford Focus Titanium on 1-27-16. Can't say enough great things about Sunbury Motors and their staff!!! I recommend anyone looking for a car to go here. Ask for Tony, he's an awesome salesman and very knowledgeable!!!
Fusion door spring recall
The recall on my Fusion was handled in a very professional and timely manner.
New Vehicle experience
Austin at Sunbury Motors was very knowledgeable and very helpful. He took the time out of his busy day to assist me the details that I needed to purchase a new vehicle quickly as mine was totaled in an accident. I had all the information that I needed just 3 days after the accident. He had a great personality and I would recommend his assistance on any new purchase.
Excellent fast service!
Your staff is very friendly and courteous. We were in and out in a short amount of time. Having a complimentary car wash is also a nice addition
lincoln mkz
Lincoln mkz.service was good, Dean the salesman was great.I was tricked into paying for some autotheft plan I did not want nor that I needed that was an extra $200 dollars.I did not appreciate that.
Car Inspection
Your service department is always nice and respectful. If they find a problem, they always call and let you know your options. Your windshield wipers need replaced, etc.
Great service
Service on my vehicle was excellent, completed in a timely manner and excellent service response.
Purchasing Agent
Ford Escape - Great service & very courteous staff.
WORKED EFFICIENTLY
STAFF WERE PROFESSIONAL, KNOWLEDGEABLE AND HELPFUL REGARDING QUESTIONS.
A great place to do business.
I always get "The Works" service done. I haven't had any problems with my vehicle. I have never raised the hood on my vehicle.
2013 Ford Explorer
They were very helpful and we got there early for our appointment and they serviced our vehicle right away. We didn't have to wait very long.
Very satisfied
I bought my first vehicle( 2012 ford escape) from Sunbury Motors. Not knowing what to expect, because of some of my experiences with other car dealers. I was pleasantly surprised when I entered the dealership, I was greeted very pleasantly by both the woman at the counter and the salesman nearest the door. Tony Hughes ended up being that salesman. I couldn't be happier with Tony. He was very friendly and knowledgeable. He made me feel very comfortable and not pressured into something I really didn't want. Then in December my wife was in an accident leaving her car totaled. After insurance process was finished. I did not hesitate to go right back to Sunbury Motors to see Tony. Again Tony helped us out. After being treated so well by Tony and the financial staff , and everyone else at Sunbury Motors. There is no doubt Sunbury Motors will be the first place I go for my vehicle needs. Thanks again Tony Hughes and everyone at Sunbury Motors
Ford escape
I asked them to check my passenger window, going up slow. They said it was not a problem and when finished, they told me the weather strip was twisted and causing it to come up slower and pulling power on the motor. They fixed the problem and told me if it happens again to call them and they would see what they could do. Thank You for great service!
Great Job
Job well done. Always a positive experience. Thanks for your excellent service.
New car purchase
Purchased my new 2016 Ford Escape this past weekend. Such a positive experience and Whitey was a great salesman. He answered all my questions and was very knowledge about vehicles. Sunbury Ford had the best price by far!
Prompt courteous service.
Oil change and tire rotation-Excellent service by very courteous staff.
Had a recall done on my Escape
They took care of the problem fast and efficiently.
overall
Sunbury Motors and their staff are wonderful! The facility is very clean and everyone there are very friendly and accommodating. They offer great deals and work to get you a great deal. I will refer everyone to sunbury motor company.
Great Service
It was an excellent experience!!! I had great service!! Very helpful!!!
Quick Lane is awesome!
Needed inspected and Quick Lane makes it so easy. Thanks!
Good service
I purchased a 2016 Escape. I am happy with my vehicle however I was disappointed when the man in financial, Dan Miller told me that it already had the vin etching on the windows and I had been charged for it. I had no desire to purchase it and also had no choice since it was installed already which I had not been told about before hand. I was told that it amounted to $199 which was added in to my total and I had no say about it. I was told by Ford that it would likely lower my insurance with it being in the glass since it is a theft deterrent. However that has not been the case. I am satisfied with the service I received at Sunbury Ford and like my car. I am just disappointed with the extra cost being put on without my knowledge. Sincerely, John Benick
clean facilities
took vehicle in for recall work and was satisfied with everything
2 2008 Ford Escapes - his 'n' hers
- easy to get appointments- friendly staff- always keeps us up-to-date on vehicle maintenance- always explain things thoroughly if we need any extra work on vehicle- clean waiting area with restroomAlways a good experience at Sunbury Ford.
Comfortable car buying experience, great deal
Every part of the car buying process was easy and not pressured. I felt comfortable asking questions. I was also very comfortable with the price negotiations - I am confident that I got a very fair deal on the new (to me) vehicle.
Great service
My vehicle was scheduled for a certain day Was only able to drop it off the day before and due to cancellations they were able to get the car in and done a day early Staff were professional, polite, and willing to work around my availability
best ford dealership in the 100 mile area
your car dealership shop go far out there way to find the problems.
Car buying made easy!
Buying a car is always a huge decision, so many choices, so many questions. Once you purchase your vehicle even more questions cross your mind - will the dealership stand behind their warranties, will they be up front and honest about any repairs you may need, will it be repaired in a timely manner? With all the nervousness that comes over me during the purchase of a vehicle, I have always felt at ease when dealing with Sunbury Motors - whether its working with the body shop, scheduling a service appointment, using the Quick Lane or most recently, trading my car in for an SUV. I have purchased my last 3 vehicles from Sunbury Motors, and every experience has been the same - a pleasure! I have always been made to feel like I am their one and only customer and returning to their dealership for my vehicle purchases is like going home to see family. Kyle and Auralee were wonderful in working with me - I was emailing them all hours of the day/night with questions and they were prompt in responding and went the extra mile to help to meet all my needs. I will continue to purchase all future vehicles from Sunbury Motors - with them, customers really do come first!
1st service with dealership.
Addressed my Truck concerns with my 1st service. Staff was helpful. For every person that I watched come in for one thing or another and their was quite a line at times. The staff was responsive to their needs. I can only expect that I will recieve the same attention when I return.
Dependable Car & Friendly Salesman
I purchased a 2011 Ford Fusion 2 years ago. I absolutely LOVE my car. It is very dependable and meets all of my family's needs wherever we need to travel. I especially appreciated the friendly salesman who sold the car to me. Thank you for doing a great job doing the inspection on my car this past week. Merry Christmas & Happy New Year!
Awesome Service Team
The staff and team at Sunbury Motors Quick Lane is the best for service in the valley.
Great service
They addressed a recall issue very well. xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Great Dealership.
I didn't have to wait long, and was satisfactory. Employees were courteous and helpful. I am happy with the walk in set up because my schedule is hectic.
Great service
Service was timely and staff was professional. Always a pleasant experience,which is why I will continue to come back.
Great salesman
2015 Ford F-150 XL I would first like to thank my salesman Whitey Lenner, he went above and beyond to get me what I wanted, and I wasn't the easiest customer to deal with.. Whitey worked very hard to find the vehicle I wanted and when we went out on the lot he hustled to show me different things and options. He didn't try to talk me in to something I didn't want or need just to make a sale. He talked to me like a friend not a salesman which made it much more pleasant to communicate with him and Sunbury Motors. I give him an A++. I would also like to thank the two young ladies at the front desk, they were very helpful and pleasant to talk to. Also the managers and everyone I had to talk to were very easy to deal with...
Great service
Quick lane always has fast service. Never bought a car there but when I looked around, staff was very helpful and polite.
Great service
Staff was very helpful and they did a great job with my car.
Buyer
The staff is always very helpful. They work work with me on scheduling.
Great used car purchase experience
I had a great buying experience with Sunbury Motors. I emailed the dealership to inquire about a gently used 2015 Dodge Dart they had listed on the Internet. I live in Maryland and could not see the car before making an offer. I worked with Cory on the deal, and came to visit the dealership a few days later. The car was like new, and they even took the time to detail the car (including waxing it) and having it ready for me to go over. I test drove the car, got all my questions answered and agreed to the final offer. Paperwork took a few minutes and I was out the door. It was well worth the 2.5 hour drive to make this purchase at Sunbury Motors!
Great service
I purchased my car before moving to Va., and I schedule needed services at Sunbury Motors, when I know I will be back in Pa, because I know I can trust this dealership, and the work is done right the first time.
Nov. 18, 2015 Service Visit
My experience was excellent. Greg Kramer ///////////////////////////////////////////////////////////////////////////////////////////////////
Parts and Service Visit November 2015
Service was great but facilities are lacking. I had business at all three buildings, Quick Lane, Parts, and Service and had to go to each building individually. There was no central service window for me to interact with that took care of everything. The place was very busy, and we all had to share one small, crowded, dirty waiting area with restroom right there, no privacy. There was a toddler who ate too many of the free cookies and got sick all over some seats and floor, and a lady's coat. The young mother took her into the restroom to throw up for about 10 minutes, it seemed, and left the door open so we heard it go all over the fixtures and floor. You could hear everything! Then the little girl came out and grabbed at all the oranges, apples, and more free cookies with her grimy hands that had crawled over the filthy floor! Also there is no area for privacy for discussion of costs related to service matters. Some poor fellow beside me needed more than he bargained for, and the service rep had to discuss a credit account for him in front of all of us! Just awful!! That was my second visit there. The first time I accepted a complimentary car wash and whoever dried my car used a cloth with something scratchy in it and scratched up my windshield. I had to drive the hour back the next day (after trying multiple times to get someone to talk to me about it-said they didn't do it), and they buffed it out, thankfully!
mr kaszuba
I never had a bad experience yet! From buying my truck to having it serviced to ordering parts they have a very experienced team of employees.
Great service
Everyone was very helpful. The service staff went above and beyond.
great service and personnel
Very friendly service personnel. Never had to bring back my Fusion because of improper work
Mister
A used 2009 F150. Service was good and the staff was great!!
How you done
It was good this time. they were fast. I was in and out in less than 45 minutes
Good people
Your service department is top notch. I can't say enough about the sales staff and finance men, Chris and Dan. Everyone is 100% professional.
Great Service...
The service staff ia always very helpful. The service was excellent as usual.
Good Service
THE SERVICE ON YOURE END WAS OK I WAS VERY DISAPOINTED WITH HOW LONG IT TOOK FORD TO SEND YOU THE PART I NEEDED FOR MY NEW TRUCK
Great services!
It was very good! The workers were efficient and professional.
Consistant satisfaction!
Exceptional dealership. Great service. Reputation built through satisfaction.
Great service
I needed to replace damaged tire on my 2013 Explorer. Service manager said brake issue caused tire damage. Brake was repaired and replacement tire installed at no charge.
great service
Although it was the day before Thanksgiving, the service department fit in the repairs to my vehicle and finished it the same day. We dropped it off and figured it would be until the following week until they got to it (because of the holiday and opening of deer season).Great service.
Great service
Good service with quick turn aroundI don't have anything else to say but this has to be 50 characters long
great service always!
Had my Ford Edge in for Inspection. Was in and out within an hour. Thanks
Mrs. Crystal Keister
We are very happy with our new Ford Fusion. Christopher Stenglein ( sales associate ) was wonderful to work with. He was on top of things and never tried to push us into buying. We will be sending our friends to Chris. Everyone else was kind and on top of things as well. We are sure we will have a long friendship we Sunbury Motors. Thanks to all who helped get us into a Ford. HA ! HA!
Quick Lane Sunbury Motors Review
Staff was pleasant and helpful. very accommodating.
Celia S. Teats
My Ford Fusion was in for service. As always the service department did a great job.
Service at
I had my Hyundai serviced at Sunbury Motors twice. Both of my experiences were excellent. It was easy to schedule appointments, the staff were courteous and informative. The work was completed when estimated. I would definitely recommend Sunbury Motors.
Mister
I have dealt with the business for years and will continue to do so. I have been satisfied with the service that I receive.
Sunbury Motor Company
I came in for a yearly inspection and needed to have front brakes replaced. The service was very timely and explained to be what the cost would be. The staff in Quick lane are excellent, very friendly and efficient. I recommend SMC to everyone and will be getting my next car from your company. Unfortunately I hit a deer in Augustaville on the way home....
Tire Purchase
The service was excellent. I'm satisfied with the deal that I received on the purchase of 4 new tires. My hope is that they will wear better than the previous tires.
kia inspection and tire replacement
annual safety inspection and tire replacement. as usual, quick and courteous
Service
fast & efficient, The added Car wash is greatly appreciated .
Service
I have a 2012 Ford Edge and depend on it for my 70 mile commute to Hershey Medical Center, and to move and visit my daughter in Pittsburgh. It has performed well for me through the years I've owned it. I've had to drive in very bad weather and it has served me well. I am sure it also is because of the good service I have received at Quick Lane. They are very friendly and considerate when making appointments and repairs. I have had to reschedule without much notice and they never seem annoyed or angry. Thank you for all the friendly service trought the years!
Great service
leased a 2015 ford viesta experience/. Salesman and finance employee were very helpful
state inspection and install new tires
Great service. The technicians and office staff really care about my needs. Danny, Mike and Jeff are the best. They always ask how my service is going and what else they can do to make my visit more enjoyable. SMC you are the Best!
Great Service
My service was a recall on my Ford Focus. I dropped my car off Sunday afternoon so it was on the lot for 7 am Monday morning. I received a call mid-afternoon that it was finished and ready for pick-up. I picked it up the next day. It works better than ever. Much less chatter in the clutch. I have to admit the fuel mileage is much less than advertised but otherwise I have not been disappointed with my Focus.
Overall rating is 5 stars
This is my seventh Kia and the guys, Wyman, Kii and Jeff always provide me with excellent service. Thanks
Owner of car - Claude Raudenbush
Everything went smoothly with the service. We are very pleased with all the services we have received with Sunbury Motor Co.
Ford Escape Service
Ford Escape Service at Quicklane. Staff was knowledgeable and friendly. Staff was able to complete the service efficiently and answered questions regarding the service.
Very satisfied
Everything went well in fixing the recall problems on my 2015 Sonata. The inspection gesture was very much appreciated. The only reason I do not recommend you with a 10 is the distance I drive for my service visits. But your time estimates are accurate and it is quick in and quick out. Mike
Great Staff
Staff was very courteous, informative, sufficient and helpful. the waiting area was very clean and my experience overall was very satisfactory.
Good times found here.
2014 Ford. I had recall work done, & an oil change.
Service
Staff was helpful On time Ford Fusion Sunbury motors Quick lane
great service
2016 escape excellent service everything was great
excellent all the time
always a good experience no matter the department, no matter the need, the staff in each department at sunbury ford are always professional and courteous
SMC Quicklane
Quick lane service was very fast. Waiting area is clean and comfortable. Complimentary car wash is a nice touch.
Great service
Dan replaced a turn signal light and repaired a slow leaking tire. Thanks for getting me in ASAP......
Mr. James Smith
Everything was fine and went well. I have a question about tire pressure. Why do you put 35psi in the tires when it calls for 32? This has occurred with each visit I have had and I end up leaving air out because the ride is to solid.
FORD FUSIAN
I HAD A WONDERFUL EXPERIENCE BUYING MY 2014 FUSIAN. CHRIS THE SALESMAN WAS JUST GREAT AND ALL THE STAFF WAS EAGER TO HELP. IF I EVER BUY AGAIN IT WILL BE FROM SUNBURY MOTORS FOR SURE.THANK YOUDIANE HOFFNER
Great place to buy a car!
I really like coming there. Cory is always great and always willing to work with me I will definitely be back for my next vehicle!
Handled with great professionalism
I purchased a Ford Escape Titanium. Greg, the salesperson was excellent as always. This isn't the first vehicle I have purchased through Greg. I am totally pleased my experience.
Inspection
Got in in a speedy manner. Inspection was done well.
great service
My husband dropped off the escape and someone was nice enough to take him to Northumberland to his job. He was very pleased and mentioned it to me that evening. Just that little offer for someone to take him to work meant a lot to him.
Love My New KIA
I purchased a 2008 KIA Sportage. Even though it wasn't a high value deal like they normally do, I was treated just like any other customer. Mike was fantastic! and the Finance guy was Awesome! he worked for about 4 hours to get everything in place for us to take home our new car. We got a really good deal! and will defiantly be recommending SMC to any one looking for a quality car.
good service, could improve on system.
I needed two new tires for my 2010 kia rio and I decided to get them since I needed them in order to have a tire rotation but I almost paid for tires that were supposed to free since I had only got two out of four free tires a couple of years ago. everything was straightened out but It was a good thing that I remembered about the two free tires. the system could use some improvement.
Excellent Service
The staff were professional and courteous and helped me with all my needs. I was able to get my vehicle serviced in a timely manner without having to adjust my work or home schedule. Excellent job!
Great Experience
Very much enjoyed our experience buying our Hyundai Sante Fe Sport at SMC. Low pressure, helpful and easy to deal with. Good car at a nice price. Very good service, as well.
Santa Fe Service
No complaints - I am one happy customer! I do, however, dislike writing lengthy reviews.
Good service
Service for oil change and state inspection. Everything went well. Courteous service staff.
Quick Lane Service
Service was excellent, staff are always polite and helpful.
Great Service
This is the third car we have bought from Sumbury Motors . Very happy with the most recent purchase a Kia Soul for our son . He loves the car . Just had it serviced , everyone there is very helpful & accomadating . Would & have recommend Sunbury motors to friends & family shopping for cars . I give them a 10 !
Ford takes care of Ford best
I know when I take my 2013 Ford 250 diesel for service it will be well taken care of and in a timely manner which is very important. Thanks Dan an Mike
Great Service
Friendly, courteous staff. Wait time to get my car in was less than 10 mins.
Fast repairs on day before trip
The engine began to malfunction on the day before we were to leave for a trip and the dealership was able to work us in and make the repairs so we did not have to postpone our trip more than a few hours.We were thankful to get the repairs made so fast ( bad coil and spark plug)
Mr and Mrs.Dan Lengel
A very pleasant experience. Our salesman...Dean was wonderful to work with. No pressure sales. We would definitely come back.
Survey for Quick Lanes
The staff is friendly. The staff is pleasant. They used to wash a car after the service. They don't do that anymore. It didn't occur to me to ask if any of the repairs were covered by the warranty. Maybe they should tell a client, or check in that before billing a client? I always feel confident and safe when I leave from a routine service.
Great service clean and welcoming facilities
Hyundai Sonata 2015. Sales and service people are always helpful, courteous, and knowledgeable. I wouldn't go anywhere else for service. This my second purchase of a new Sonata and I love it.
service on f150
everyone was very courteous and polite.....service was done in a timely manner...everything was done as requested.....very pleased with this dealers service de-partment....
Sales & Service
The service was excellent, as usual. The hours fit my schedule & your guys do a great job.
Great service, very satisfied!
This was our second time buying a car from Sunbury Motors Kia. We bought a Kia Sorento and are very satisfied with our purchase. We come from Berwick to Sunbury just to buy cars from you. And we were very satisfied with our sales person Austin Martin! He is always so nice and goes out of his way to satisfy is customers! ThanksDanielle and Eric Featherman
Shirley
Staff immediately assisted me with my appointment. Truck was done when they said it would be and they even washed it.They have excellent service and I have often recommended them to my friends, of which, many are now customers also.
Had a recall done on my Escape
I had my car in for a recall and it was done in a very timely manner. Everyone was very professional and kind.
Great people
Bought 2016 mustang convertible. Staff was wonderful.
Customer
My Sunbury Motors service experience was A+, as usual!!
Great company all around!
So far im happy with everything definitely recommend to family and friends!
Great service and great employees!!
because I had a doctor's appointment that was longer than I had expected, I arrived about 15 minutes late for my appointment at Quick Lane. They were very kind and went ahead with my oil change and tire rotation. I truly did appreciate it.
service
very friendly staff. Appreciated knowledge and not "spoken down" to as a woman.
Most knowledgeable staff.
Our 2015 F-150 Super Crew Eco-Boost is just great. Our salesman, Christopher Stenglein, is the most knowledgeable Ford representative I've ever had the pleasure of doing business with. And at 69 years old, and a life long Ford man, that is saying something. Dan Miller carried the ball into the end zone with his closing of the financial end of the deal. Tom Mertz has a class act team that follows his families lead in running a great facility.
New to the area
Everyone is very helpful, professional. Easy to schedule appointment.
Mileage: 21464
Color: Blue
Transmission: 8-speed Automatic
Body Style: SUV
City: Sunbury, PA
Engine Type: 1.5L I3 12V PDI DOHC Turbo
Mileage: 24105
Color: Silver
Transmission: 9-speed Automatic
Body Style: Sedan
City: Sunbury, PA
Engine Type: 2.0L I4 16V GDI DOHC Turbo
Mileage: 0
Color: Other
Transmission: 8-speed Automatic
Body Style: SUV
City: Sunbury, PA
Engine Type: 3.8L V6 24V GDI DOHC