Texas Toyota of Grapevine

Great Buying Experienc! I will be back!

I needed to buy pretty quickly and had secured outside financing. Normally that's a good opportunity to be taken advantage of. Nasser and the entire staff was professional and Very accommodating. I will be back for two purchases in the next couple of years. Great job!

Excellent Team Here

The staff at this dealership goes above and beyond all my expectations to please the customer. They do more for the customer than any other dealership.

Terrible dealership

I will never buy another vehicle here. I bought my brand new car here at the beginning of the year and wasn't thrilled with the service I received. However, I figured I would give them a second chance and bought my husbands truck less than a month ago. My first problem here is the service, or lack there of. Both times the finance department has been awful. This time around they used a middle man and never talked to me directly. Not only is that extremely rude, but they never seemed to get the right information. Then on top of that, since they weren't getting the information they needed, they threatened to take my husbands truck back! Any time I have taken my car in I have to walk around searching for someone to help me. One of the times I even saw one of the guys sitting at his desk, not doing anything but picking boogers! Thank God I finally found someone that I can ask for that actually gets things done. I have talked to the manager several times, and nothing is ever fixed. There may be a temporary bandage placed, but that is even rare. Now to top it all off, the truck we just bought, that we haven't even made our first payment on, won't start. I would rather make the over and hour drive to the granbury dealership because they at least treat their people with respect and actually try their best to help you instead of screw you over.

MY NEW 2013 TACOMA

THANK YOU TOYOTA OF GRAPEVINE FOR HELPING ME FIND THE PERFECT TRUCK, THE BUYING PROCESS WAS FAST AND EASY. THANK YOU JOHN CROSS.

Hooked me up with a sweet used Tacoma!

I had John Cross find me a used Tacoma in my price range. Texted me when he had one. Very easy process and they delivered me a used truck that looked new with a full tank of gas.Check these guys out.

Thank you!

John Cross is a terrific salesman, made the buying process very easy. Thank you so much!

Satisfied Customer

From the time I made first phone call, everything was handled with care, patience, and professionalism by John Cross in sales, and by Shan Muzammal in finance. I thank both of these gentlemen.

My First Car

John helped me finance my first car ! John Cross and Chris Singlton really helped me go see them if you want a great d al!

Bought a Camry from Mario

Bought a new camry se and he took time to go over all the features with us. Ask for him when you get there.

Bought a truck from Mario

Great experience, better service with MarioTest drive, explanatio, and care were great.

Mr. Segovia

HORRIBLE EXPERIENCE. ..I bought a vehicle there just to find out after I signed paperwork they didnt have a spare key, gave me vehicle half cleaned, no gas, and when I went back to dealer, they told me it was my responsibility to buy spare key....SPARE KEYS ARE $300+ how is it possible? NEVER BUYING OR RECOMMENDING anyone..

Fantastic

Just purchased a RAV4 Limited hybrid from Toyota of Grapevine and they were fantastic! Chris Webb and the whole staff were incredibly helpful. Very nice, easy and informative process. It was really easy to trade in my old Santa Fe and they worked with us to get a price we were comfortable with. I can't say enough just how helpful and nice Chris was!

Happy Customer

Needed a car so I went to Texas Toyota of Grapevine. John Cross provided me with excellent customer service. He wasn't pushy but very patient and allowed me to choose the right car for me and my family. Thanks John Cross for making the process so easy.

GREAT SALES EXPERIENCE

Bought a 2017 RAV4 for my daughter at Toyota of Grapevine Texas and the salesperson was Chris Webb. He showed us exactly the vehicle we wanted with no high pressuring like you get from most car dealers. He made us a super deal and gave us my asking price for my daughters trade in vehicle. I have purchased many new vehicles in my lifetime and this was the first vehicle purchase that I have not felt like I was pressured. The guys at Grapevine Toyota are all great folks.

Awesome Experience

Contacted John Cross regarding a Toyota Camry that I wanted. He worked to get me into the car with a low monthly payment. No hassle and no games. He and the team got me a great deal. Very happy with him and my experience here!

meet sanjay sharma for best service and discount

meet sanjay sharma to buy a new toyota for best price on a new car..

Texas Toyota

We drove all the way from Simsboro La to work with John Cross and got the deal we wanted kudos to Mr Cross!

John Cross Texas Toyots

John Cross Matt Glen are the greatest! I went to John Cross and he got me in my first car in America!!!

Buying a new Rav4

It was a great service from Mr Sharma, he provided all the information and also a good deal to buy my new RAV4.!!! Cheers!!! See him next time for a good deal!!!

Sanjay sharma

My wife and I came to Texas Toyota of Grapevine looking to possibly purchase a new car. We had done our homework and had narrowed down our choice to the Avalon but had not test driven the car yet.Sanjay listened to our needs and set us up for the test drive. The car was incredible including probably the quietest car I had ever driven in. Sanjay never pressured us but listened again to our needs. After a short period of time we decided to purchase the car. Sanjay was extremely professional thru the process making this easily the most enjoyable buying experience we have ever had.I'm sure your dealership will receive many positive survey results from Sanjay.

Texas TOYOTA John and Jose Malpica

Folks I didn't think it could be done but John Cross and Jose Malpica made it happen!My truck note on a 2012 Platinum Tundra was 915.00 a month !Jose and John Cross trade me out of the truck and lowered my payments !! Now I drive a new Tundra TRDPRO!! John is a SUPER GUY ! Conservative SOLID AND A STRSIGHT SHOOTER!

Very good experience Easy going sales team, customer focused

Spent the afternoon at Toyota of Grapevine test driving three different vehicles for an upcoming purchase. 2016 Rav4 Limited, 2017 Toyota Prius IV, -and a Camry V6. We met Rutger Kesling (yes think Rutgers university) who was the most helpful salesperson that we've encountered in a very long time. He was informative, explained the differences between the hybrid power train on the RAV4, compared to the Prius and how they differ from one another. He explained how the safety features and what each do to benefit the driver. He's also very patient, re-answered questions and explained the delivery process once we found what we were looking for. He even knew what we were looking for and found some of those same features we required in other Toyota models (it kept our options open). He knew what standard trim levels based on trim levels, and didn't have to pull out a notepad for notes or anything. He had passion for his job and that's not something you always find when car shopping. Do yourself a favor and visit them and meet with Rutger. zero pressure and when it's time we will be looking for him to make the deal/delivery. Thank you Rutger!!!

Blacks New BMW 528i Texas Toyota of Grapevine

Got.y new whip from John Cross TexasToyota of Grapevine! John Cross help me set it up! Super duler EXCITED! Best the best of the BEST!

Texas Toyota Avalon

Just purchased an Avalon for my family at Texas Toyota of Grapevine ! I was rather intimidated by the niceness of the place free pop corn for the kids free sodas food on Saturdays and its a HUGE place !But dealing with John Cross and the team they met my terms and treated me with respect even though I was financing with my credit union ! The sales person makes all difference!! I had been several other places and I am so glad I went and met John Cross Internet guy ! Thank you very much GO SEE JOHN CROSS

Texas Toyota John Cross John Farley

I have lived in Grapevine Tx 30 plus years !! I have purchased several vehicles from Texas Toyota need a vehicle call John Cross When we service our car we go to John Farley !!They will take good care of you!

Great customer service

I really enjoy good customer service from Mr. Shames, he really friendly, and helpfu. I would recommend my friends to Mr. Shames and I would give him 10 stars, and at the end Mr.Shamez helped me get the car I wanted.. 2017 Toyota Camry that I purchased.. Thank you!

Texas Toyota Of Grapevine David and John

I drove in from Waco Texas area and I got a great deal and I did not feel rushed and got a great deal from John Cross if you need transportation contact these guys

Texas Toyota and salesperson Mario are a winner

I highly recommend you ask for Mario when you go to Texas Toyota. He takes the time to explain all the functions in the different cars to make sure you get just what you want.

Awesome Experience

Awesome experience at Toyota of Grapevine. Just finalized purchasing a 2016 Toyota 4 Runner this past weekend. Was looking for a red one, with a 3 row, and Mike MacCormick was able to find one and make that happen. Honest and friendly salesman who answered all my questions and addressed all my concerns. Thanks Mike for all your hard work. You are a true asset to your company. The family is loving it! Buuuut missing the free soda machine you guys have!! Take care.

Texas Toyota /John Cross

John talked to me over the phone and then even though my credit was less than stellar got me into a nice late model SUV !! The whole process was SMOOTH and PROFESSIONALLY HANDLED ! I got to give it to Mr Cross he really knows his business ! He can maneuver you through the maze and will not take advantage of you !! Thank you John Cross

Texas Toyota John Cross

He provided timely and precise customer service to his clients. Easy to get a hold of

Great Service

John Cross got me in a great preowned vehicle, great price and no hassle.

Texas Toyota Neal Assad and John Cross

I and my husband purchased two Leus car from Texas Toyota we were treated with great customer service ! Neal and John made my purchase very easy! Looking fora good deal ? Call Texas Toyota

Texas Toyota

I purchased 2 Lexus cars from Texas Toyota saved a ton of money and each time John Cross was my sales person! Go see John and Neal Assad for your best deal!

Great Saleperson! John Cross

John Cross is an excellent sales person! He goes the extra mile to help everyone get the BEST deal possible. John Cross works hard for his clients!

Never thought I would,be treated that way...

Well- the listed below was my gf's experience which is pretty awful: "I honestly don't know where to start for this review. I want to say that ironically the sales person was nice and not aggressive. I also want to say that the original car I was looking at was not doable as it was used and wouldn't work with what I wanted and was bringing to the table. Which all of that was fine. I was very clear that I didn't need a car, just was looking to see my options. I understand loan to value has limitations and my personal parameters have limitations. I would have entertained more options if the following did not happen, I have never written a review that will include a name here as I know customer service especially in sales is yes, a stinky job and lots of pressure, but no need to be treated the way I was today! One of the finance Managers: David W. Originally came over with my sales guy as what happens when in that process at every dealership. At first I could tell David's attempt at genuine customer service was lacking and felt forced, but hey none of us are perfect right? We all have bad days? Well when I outlined what was presented to me that it's just not the right fit, David grew very impatient and then proceeded to become aggressive and throw what I can only describe as a tantrum of sorts. His tone became extremely condescending and outright rude. They have you initial a non-binding piece of paper that says what your looking for. He proceeded to accuse me of committing to it in an accusatory way in which I turned to my sales person for clarification (his face seemed to be surprised at the situation) then David increasingly rude ran over to his area and back and said did you not sign this?! Flapping the paper in a derogatory manner. I said I agreed to nothing that which was presented to me. I then at that moment was in shock that I was truly being spoken to and addressed in that manor. I'm a customer service supervisor myself and have taken dozens of escalations in my life I would be fired if I ever treated anyone in this fashion. I said I do not like where this has turned. I honestly didn't know what to say or do. He and the sales person took a time out and then David came over and he discovered he had missed something on my credit and it wasn't even doable anyway?! Lol. My poor sales guy tried to deescalate the situation and was just talking with me. And I honestly would have considered other options and they threw out things, but I just wanted to get my keys and go home. I told my sales guy I was sorry and that it wasn't him, and that it is all David's doing for acting that way. I actually felt bad for him! So I left. And this could be a coincidence but my car was pretty blocked in and David was out there for a smoke...no proof of that tho. My sales guy had some other finance manager call me while I was on my way home. I said I can review things If you want and he said he would send me an email this afternoon with other vehicle options, but even checking my junk mail it appears I have not received a thing lol- so not sure what happened there. This is one of the worst customer service experiences I've ever had, but it is a great example of coaching I will be able to use with my representatives on what not to do.

Texas Toyota Of Grapevine!!

Go See John Cross at Texas Toyota Of Grapevine and get the red carpet treatment . I would not steer you wrong John Cross is Super nice guy who will shot you straight ! Thank you Mr Cross for all you help!

Texas Toyota!

All my friends told me to go to Texas Toyota! I worked with John Cross! Amazing guy very honest! Even though my credit was not the best he helped me and did not take advantage of me!

My First BMW!

Go see John Crossat Texas Toyota of Grapevine! He will get it RIGHT!

Another Satisfied Customer

John Cross provided excellent customer service. I didn't feel pressure or rushed. Please go see John Cross at Texas Toyota of Grapevine if you're in need of a car.

Need a Car? Contact John Cross

Knew exactly what Camry I wanted. John Cross found it and got me a great deal. I left with exactly what I wanted without all the stress of trying to negotiate like at other dealerships. John is an honest guy who won't play games!

Great service Mario!

Had a very good experience at Texas Toyota of Grapevine. Got me in and out fast. Mario was helpful and knew his stuff. Thanks, I will recommend you.

New Tundra thanks to Mario

Just purchased my new tundra with help from Mario who made sure it was exactly what I wanted. Thanks!

Leo Than is a very excellent sales representative.

Mr. Phan is very nice, responsible, professional sales man. We like him very much, and highly recommend him.

Great People

Leo Phan, Duc Le and Norman Nguyen really helped my family and I when it came to buying my Tacoma. I highly recommend these guys.

Awesome new car buying experience!

I came in to the dealership with my wife because her Venza was coming off lease, and she had to turn in the car. This is when I met Greg Hazlwood (my salesperson) and Bruce Jackson (assistant sales manager) at the Labor Day sale.First, I would like to say a few sentences about Bruce and how he helped me so I would not have an insurmountable problem with my hail damaged leased Prius. I told Bruce I have a problem with my leased 2014 Prius, lease ending January 2017. It had suffered some serious hail damage.He made it possible (even I did not have my car with me that he would take the car off my hands, and set up my new lease. This was done!He turned what could have been very difficult situation into a stress free transaction.Bruce was instrumental in making it possible for me to walk out with a new Prius 2016 lease. He was really the best mediator between me (the customer), my sales person (Greg) and the financial guys, and did his best to make a deal that was just awesome. I truly can't say enough positive things about Bruce, and his very personal and caring, and empathetic interaction with me and my wife. In fact both Bruce and Greg sat with us like old friends, and really helped alleviate any apprehension and fears we had. He was truly awesome! Bruce answered all my questions with honesty and integrity, and helped me to make the best decision.Greg Hazlewood is truly one of the best sales persons I have encountered at Toyota of Grapevine. He helped me find my 6th car and 4th Prius I have purchased from Toyota of Grapevine. Again Greg was also awesome as a salesperson. He spent hours with myself and my wife ensuring we found the best cars for us. I found Greg to be very honest, and explain what he could, and not afraid to say he didn't know the answer, but could find out if we wanted him to.Bruce, Greg, and Matt (who set up the paperwork in the final phase of the car leasing process) are the reasons I keep coming back to Toyota of Grapevine. With this kind of caring customer relations, I can't imagine going to another Toyota dealership! The entire team, truly made us feel like part of the Toyota family. Thank you again!

Service center

Made a 720 am appointment to have wheels I ordered a month ago put on took 2 hrs and no one knew why or cared to know.

Great Deal

If you're in need a vehicle, and also want a great buying experience, please go see John Cross at Texas Toyota of Grapevine. The process will be as simple as possible as well as quick.

Toyota of Grapevine John Cross

If you want to be treated right go to Texas Toyota and John Cross .

Great Car Buying Experience!

I had a great experience purchasing a car at Toyota of Grapevine. John Cross was my salesperson and he made the experience unexpectedly pleasant! I had been to a few other dealers and they were very pushy and not very helpful. They just wanted to hit their sales quota and were not listening to what I really wanted. Plus they tried to sell me cars that were just not worth the price. John took the time to listen to what I wanted and was not pushy at all! Which is probably why I bought from him. That and he had some great cars to show that fit my price range. I would definitely recommend going to visit John if you are looking to buy.

Ask for Greg Hazlewood

Loved working with Greg and his trainee sidekick Ali. They were professional, helpful and got me to bottom dollar. Seriously. All good. Ask for this dynamic duo.

Awesome experience

Great experience, sales guy, finance and used car managers all stayed well into the night after close to get the deal done. Everyone was upfront and honest , everything was put on the table from purchase to trade to payments , no hidden numbers. For once I didn't feel like I'd been taken advantage of .... Will definitely come back to here for my 2nd car purchase...... I work for a dealer and will still come back here to buy one.....

MAHMOUD ALNASSAR, A FANTASTIC SALESMAN

we bought two cars from Texas Toyota of Grapevine, very happy with these cars and very satisfied with the service of the staff and of specially Nassar's help and Service.

Mr. Sanjay Sharma is a fantastic salesman!!

I purchased a new 2016 Toyota RAV4. I had a very good experience with Mr. Sanjay Sharma and the entire team of Toyota Grapevine. He was straight-forward and had a very professional manner. I was a new buyer and I was informed about the details of the vehicle and all the safety guidelines. I am totally yours. I will refer many of my friends to you in the days to come.

Mr. Sanjay Sharma impressed me with his professionalism!!

I recently purchased a new 2016 Toyota RAV4. I had a very good experience with Mr. Sanjay Sharma and the entire team of Toyota Grapevine. He was straight-forward and had a very professional manner. I was a new buyer and I was informed about the details of the vehicle and all the safety guidelines. I am totally yours. I will refer many of my friends to you in the days to come.Sanjay, you rock, man!

John Cross

This is a second vehicle we bought from John Cross and very happy we went this route. He remembered us from the first time in whst are likes are

Sanjay was very helpful

Came with the intentions of test driving but end up purchasing a RAV4. I was assisted by Sanjay and had a great experience. He's nice and explain all the features without any hesitation. So I highly recommend everyone to see him before anyone buy a car..

Great Experience Thanks to Sanjay

Got my 2016 Rav4. Had a great buying experience thanks to Mr Sanjay Sharma. Sanjay helped to get a good deal for the car I wanted. He knew his stuff and was very friendly and helpful.

Great Experience thanks to Mr Sanjay

Got my 2016 Toyota RAV4. Had a great buying experience thanks to Mr Sanjay Sharma. Sanjay helped to get a good deal for the car I wanted. He knew his stuff and was very helpful during the whole process.

Kristi

Came with the intentions of test driving but end up purchasing a truck. My husband was assisted by Sanjay and had a great experience. He's smart, funny and energetic we had a great experience with him. Come see him if you're in the area for a new car. :)

Sanjay is the best

Had been to few other dealership before visiting this place. From my experience here now I can say that unlike other dealership I had a very pleasant experience at this place. Sanjay helped me out from the time I walked in through the whole process. He made sure I understood each and every details before moving fordward and didn't try to rush me through the process like other dealership do. Would recommend this place to anybody and sanjay is very helpful and best out there. I am happy with my purchase and a satisfied customer.

Had a pleasant experience. Sanjay is the best.

Had been to few other dealership before visiting this place. From my experience here now I can say that unlike other dealership I had a very pleasant experience at this place. Sanjay helped me out from the time I walked in through the whole process. He made sure I understood each and every details before moving fordward and didn't try to rush me through the process like other dealership do. Would recommend this place to anybody and sanjay is very helpful and best out there. I am happy with my purchase and a satisfied customer.

Just bought a new 2016 Prius 3 Touring. Great Car!

Just bought a 2016 Prius 3 Touring. The car is great! Even better than I expected and I have been reading the reviews for a long time. Roger was great at showing us all the bells and whistles and how to operate them. I would recommend the car and dealership to anyone interested in buying a Prius. We are finding the mileage to be even better than what was shown on the sticker.

Satisfied Customer

John Cross was so helpful and professional in helping me pick and purchase a new car recently. He was very knowledgeable of the process and explained details from the beginning to the end which enabled me to feel comfortable about my purchase. I didn't feel pressured or rushed to make a decision because John Cross was very patient with me. I give him the highest recommendation, so if you are ever in need of a vehicle John Cross is your man. I came to the dealership dreading the idea of purchasing a car but it was a completely painless process. Whenever I'm in need of a another car, Texas Toyota of Grapevine will definitely be my first choice of dealership especially with the great customer service that was provided to me.

Commuter car purchase

Worked with John Cross to purchase a used Nissan Leaf as a commuter car. John is great to work with and I'd certainly recommend working with him to buy a car. Since the Leaf is 100% electric, he made sure it was being charged before I arrived and made sure it had enough charge to get me home.

Just bought a new 2016 Prius 3 Touring. Great Car!

Just bought a 2016 Prius 3 Touring. It is a great car and after a month we are still enjoying it. Roger was great to show us all the bells and whistles and how to operate them. We were trading in a 2004 Saturn Ion. I must admit that the purchase process reminded me why I bought Saturns in the past. With Saturns there was no haggling and the price was the price whether you bought the car on line or from a dealer. I never like the negotiation process and while I realize this is just part of the process in buying cars today I do not think anyone could honestly say they enjoy the buying process. That said we honestly liked our sales representative and found him to be very knowledgeable of the car and all its features. He is an asset to the dealership. In the past I have often discuss cars with sales people and it became apparent I had done more research than they had. This was not the case with Roger.

Satisfied customer

John Cross was so helpful and professional in helping me pick and purchase a new car recently. He was very knowledgeable of the process and explained details from the beginning to the end which enabled me to feel comfortable about my purchase. I didn't feel pressured or rushed to make a decision because John Cross was very patient with me. I give him the highest recommendation, so if you are ever in need of a vehicle John Cross is your man. I came to the dealership dreading the idea of purchasing a car but it was a completely painless process. Whenever I'm in need of a another car, Texas Toyota of Grapevine will definitely be my first choice of dealership especially with the great customer service that was provided to me.

Texas Toyota of Grapevine

I had the pleasure of knowing John Cross he is a fair internet Fleet Mgr at Texas Toyota of Grapevine! Great dealership with lots of options, new or used and great customer service

Great dealership

I had the pleasure of knowing John Cross and he is a fair internet Fleet Mgr at Texas Toyota of Grapevine! This is a great place for anyone looking to buy a new or used vehicle and great customer service.

Very knowledgeable

I have bought a Sienna and a Camry from David Greer at Texas Toyota of Grapevine and he has always been very professional and knowledgeable about the Toyota models.

New Toyota 4runner Owner

5 stars for the sales team at Texas Toyota of Grapevine. Mario Griego did a great job and made buying a new car a pleasure.thanks

John Cross - 5 Star Salesman TT of G

John Cross is an amazing salesman. He truly delivers on the quality service that is a standard at Toyota of Grapevine. We have purchased two cars from him within the past 8 months and could not be happier. We are lifers. Go see John.

Great Buying Experience

They were running a special that offered $3000 off MSRP. That was below the true car price. They honored the price without high-pressure or haggling. David Greer was a great salesperson. He answered all of our questions and truly helped us through the whole buying process.

Greatness at Texas Toyota!!

John Cross at Texas Toyota is the best salesman since the the construction of DFW Airport!! He provided the ultimate in professionalism and expertise for the the transaction.

John Cross - 5 Star Service - Toyota of Grapevine

I have purchased two cars from John Cross at Texas Toyota of Grapevine. John is outstanding and has delivered on his promise to provide Excellent Service.If you are in the business for a new car. Go see John. He is the man and Texas Toyota of Grapevine is a great place to buy a car.

David Greer

David was wonderful ! He found Minnie Pearl for me two years ago and I love my Corolla. He is very comfortable to work with !! Top notch !!

Always ask for Sanjay. He is the best.

Great experience doing business here. SANJAY was awesome. Bought a new 2016 Rav4 and couldn't be happier. Thanks Sanjay.

David Greer - our sales guy

We walked in not expecting to buy and because of David Greer's service, personality and willingness to go above and beyond - I walked out with a Highlander. I would send ANYONE to purchase a car from him!!

Leasing Toyota Tundra Pickup

I want to commend David Greer - Internet Manager at Texas Toyota of Grapevine for his excellent service and follow through throughout my leasing experience. Several managers stepped into the negotiations from time to time, each acting as professionally as the first. David was well informed on all the features and benefits available in the 2016 Tundra 1794 Special Edition Pickup. His demeanor never changed and he kept a steadfast confidence we would come to an agreement. He was proactive in providing me with daily updates on the status of my running boards and worked with the service department to get them installed on my timeline. Fantastic work !!

Car Buying Made Easy

We purchased our Avalon from Roger Om at Texas Toyota of Grapevine. Roger is a class act! He was so helpful and made our transaction go very smoothly. He was thorough and knowledgeable about Toyota which proved to be helpful to us. He was available to answer any questions that we had. Thanks Roger for your excellent customer service. Next time we are in need of a Toyota, we will for sure return to Texas Toyota and ask for Roger Om. Darrell and Laura Rhine

New Car Sales

I could not be happier! Buying a new car is stressful, but Sanjay Sharma was so helpful. He was pleasant, knowledgeable and took the time to explain the features of each car to me. He never rushed or pressured me and that's a real plus. When I walked out of the showroom with my new keys in hand, I was truly happy with my purchase! Thanks Sanjay... I really appreciate your professional manner! Additionally, Gabriel Rodriguez could not have made the closing easier! And Sarah did a great job explaining the set-up of tunes and phone. Great teamwork for sure....

Amazing easy experience!

The employee was so awesome at working with us to find us the right car! He was patient as we figured the exact vehicle we wanted! Toyota of Grapevine made our car buying experience very hassle free!! I recommend them to everyone!

Very disappointed in the "customer service" of sales

Had a 10:30 Saturday appt to purchase a specific vehicle. After waiting for the person for our appt (they weren't ready at 10:30), we went for an appraisal drive in my current vehicle (trade-in). I had been there for at least an hour before the sales guy went to get the key for the vehicle that I was planning to purchase. Comes back after a while to tell me that it was loaned to a corporate exec and was parked at the airport and wouldn't be back until Monday. I drove over 30 minutes in good faith for this appt. I was going with financing already arranged and ready to sign on the dotted line. I asked about another vehicle similar, but wrong color that JUST showed up on the website the night before. Sales guy went to get that key. Came back after about 15-20 minutes later to tell me that it had sold 3 days ago (2 days prior to being listed on the web). Then they offered me peanuts for my trade-in.Also, the email from the GM sounding interested in my feedback from my meeting?? Ha. After my visit to Toyota of Grapevine, I received another email from the "GM" expressing thanks for my visit. Just form-mail (spam in my opinion). Too bad for you...I have three teenagers that are going to be ready to purchase vehicles in the next few years. We WON'T be coming to Grapevine.

My car

I looked for cars all over Dallas. Could not find one. Friend took me here and they were awesome. I got my car! Great deal!

Car Buying Made Easy With Roger Om

We purchased our Avalon from Roger Om at Texas Toyota of Grapevine. Roger is a class act! He was so helpful and made our transaction go very smoothly. He was thorough and knowledgeable about Toyota which proved to be helpful to us. He was available to answer any questions that we had. Thanks Roger for your excellent customer service. Next time we are in need of a Toyota, we will for sure return to Texas Toyota and ask for Roger Om. Darrell and Laura Rhine

Great car buying experience

We just completed our second vehicle purchase from Texas Toyota and couldn't be happier. We found the car we were looking for online. When we got to the dealership to look at it we were greeted by Mike MacCormick who showed us the vehicle and assisted us throughout the whole process. Mike was very helpful and patient asking and answering questions to be sure we were comfortable with our purchase and the purchase process. The other half of the team was Chris Hall in financing. Chris was great as well, working to insure we understood the warranty and financing options and that the purchase met our needs in every way. We've bought many cars over the years but Mike and Chris made this the best experience of all.

Texas Toyota of Grapevine is top class!

Texas Toyota of Grapevine is top class in every way! They have great sales, great customer service, and great sales people. I just bought my 5th car there wouldn't go any where else, because I never had a problem with any of those cars. I worked with Mario Gregio who was excellent. Go check them out and consider joining the Texas Toyota of Grapevine family. You won't regret it. Tell Mario that Marlene sent you!

Best Car buying experience with Sanjay

Sanjay was hands down the best sales person i have come across and this is my 3rd car buying experience. His approach towards my need for the car and his excellent service towards getting the best deal for me made my purchase simple, easy and beneficial. I highly recommend the dealership and Sanjay Sharma as a great sales person.

Top class customer service and sales people.

Texas Toyota of Grapevine has top class customer service and sales people. I worked with Mario Gregio and he was excellent. They have great cars, deals, and service...what more could you want. I just bought my 5th car there and I won't be going anywhere else. Come jjoin the Toyota family...you won't regret it!

Bought a new car

Buying a new car can be stressful, but my sales rep Sanjay Sharma was so helpful! He was very knowledgeable about the cars I was considering and he took the time needed to explain the features of each car to me. He never rushed or pressured me and that's a real plus. When I walked out of the showroom with my new keys in hand, I was truly happy with my purchase! Thanks Sanjay... I really appreciate your professional manner! Additionally, Gabriel Rodriguez could not have made the closing easier! And Sarah did a great job explaining the set-up of tunes and phone. Great teamwork for sure....

Traded a leased RAV4 For a Sienna

We haven't had as good an experience as this trade from any other dealer, and we have dealt with at least 4 others. David Greer responded quickly to my needs online, offering a test drive at my convenience, which we set for 9am the next morning. Drove the same van he had sent me info about online. My wife loves her new van!! David, his sales manager and the General Manager were very helpful, and did everything needed to get us into the van we wanted. My wife looked at other vans on the lot, but settled on the exact one David had sent us the info on. Then they sent us to Freddie Valdovinos for financing. Let me tell you, "Financing a car is about the MOST boring and time consuming part of the buying experience". "The Freddie Finance Experience" was made very easy by this young single guy. He was as interested in us and our lives as you could want anyone to be. Walked us through the whole financing paperwork in such a way, that even I understood it pretty well. And then to top the day off, they even fed us!!

Sales Experience 5 - Service after the sale 0

I had done my research and found the car I wanted which happened to be at Texas Toyota. The sales process was very streamlined and one of the easiest I've ever experienced. However, when I test drove the car we BOTH noticed an odor coming from the A/C. My salesman, John Cross, took it back to detail and they put air freshener in which masked the smell. The next day when I drove the car the smell was back so I called Mr. Cross who acted like he had no idea what I was referring to. I have since sent messages to the GM, Sales Mgr. and to this day I have not heard back from any of them. Service after the sale seems to be non-existent. Mr. Cross even asked me "what's really wrong". I have no idea what he was referring to. He even told me I could go to an auto parts place and buy some sort of filter and install it myself. Really? I just bought the car, why should I have to do that?

John Cross Internet Fleet Mgr Go See John

I cant express how grateful i am for John Cross ! If you want respect and a goid deal go see John Cross at Texas Toyota of Grapevine ! FIRST CLASS

Sanjay is the best at Texas.

Sanjay was awesome. Always ask for him for the best experience.

Nice experience!

Nice place and nice people. Toyota Grapevine was able to get me out of a car that I was upside down on and not to mention, no A/C. I really appreciate all the hard work!

Worst dealer to go to

The director was very rude, did not value customer. waste of money because they always try to upsell and show you expensive cars. Will never show you what is online and will not try to work with your needs. The worst experience ever mostly the director made it even worse !!!!!!!!!

it was aweful

These folks are total unorganized and use the old back and forth to the manager approach. I was laughing and saying I know you will go back their he will be 500 higher I will stand up and you will go to his manager and we will make a deal. Then once the deal was done it got worse. The were to detail it and it took 4 days. I called 3 times and no one could find the car. They promised to call back and never did. I had to go into the shop and find the car in the back room myself. You guessed it not completed. DO NOT BUY HERE.

I bought two cars and they are aweful

I not sure where to start but I walked in trying to buy two cars for my kids. The sales man had 3 months experience and could not find any of the cars on line. We went to the back and found 1 car that had a busted axle. Then found another that was blocked in could not take it out for 30 min. We tried to talk price and all he could do was list price ( then the bs back and forth with the manager wink wink) and we get to what I called the out the door price. They come back and add 400 for fluids tax title and license which ended up saving 50 buck off list. I tried to leave and the district manager came in a "saved the day" . I bought the car and then said I would find another one some place else. Just process the paper work. Well they then frantically went looking for another one. I looked at it gave an out the door price we came close so I agreed. Dumby I am. Then they had to detail and do a little work on them so I said I would come back to pick in up and let me know when I was finished. I called 3 times some one was supposed to get back to me and no one did. it is now 3 days later no car no call. I guess I will have to walk in. Do not.......Do no buy from this place. I love Toyotas go anywhere else I promise you I am doing you a favor,

Great Experience

I had a great experience at this place. My consultant Mr. Sanjay Sharma was very helpful. He knows what he is talking about. I will definitely recommend people to go to this dealership and look up for Mr. Sanjay Sharma.

Great Experience

I had a great experience at this place. My consultant Mr. Sanjay Sharma was very helpful. He knows what he is talking about. I will definitely recommend people to go to this dealership and look up for Mr. Sanjay Sharma.

Good Job

Sanjay, one of my brother is the best in Toyota of Grapevine.

Purchase

Texas Toyota of Grapevine is an wonderful place to go look for cars, The staff John Cross help me make an better selection and and idea of what type of car I needed to get. I would recommend going to this place and also they know how to take care of their customers.

Recommend to go see sanjay by one of my frends who

Recommend to go see sanjay by one of my frends who had bought a car few months ago from him and I bought a Toyota Camry LE from Texas Toyota of grapevine Sanjay is the best at Texas Toyota. He helped make the process so easy and we extremely knowledge on all the cars. Thank you sanjay.....

Sanjay is the best at Texas Toyota

Recommend to go see sanjay by one of my frends who had bought a car few months ago from him and I bought a Toyota Camry LE from Texas Toyota of grapevine Sanjay is the best at Texas Toyota. He helped make the process so easy and we extremely knowledge on all the cars. Thank you sanjay.....

Friendly staff that works with you

Service is friendly. The staff will sit down and work with you to stay within your budget. You won't feel rushed to buy a car, but they are persistent to help you find what you're looking for. The salesmen who helped me were personable, and they didn't play a long, drawn-out "game" with me. The prices are lower than most dealerships, but there is still a little bit of wiggle room to negotiate. Ask for the "Freddie Finance Experience."

Helpful and friendly

I called the dealership first, not expecting much due to my current situation and some credit problems. John Cross assured me he could help and had me come in that afternoon. He was AMAZING! Not only was he respectful and professional but he helped me drive off the lot that evening in a great vehicle, within my budget and never once used any high pressure sales tactics. I truly felt like he wanted to help me and not just make a sale. The financing dept was awesome as well. I would highly recommend them to anyone needing help finding the perfect vehicle!

Great Experience

John C, Nael and I didn't catch him name but the Navy guy were all WONDERFUL. Friendly, not pushy AND I walked away with a great deal! Have had bad experiences at other dealers in the past but would absolutely recommend these guys!

Helped out a single mom

I called the dealership first, not expecting much due to my current situation and some credit problems. John Cross assured me he could help and had me come in that afternoon. He was AMAZING! Not only was he respectful and professional but he helped me drive off the lot that evening in a great vehicle, within my budget and never once used any high pressure sales tactics. I truly felt like he wanted to help me and not just make a sale. The financing dept was awesome as well. I would highly recommend them to anyone needing help finding the perfect vehicle!

Be aware of the finance people

I have bought two new cars from this dealership with a year gap. I was happy with my first purchase and returned to the same dealership for my second car as well. That was worst decision ever. I trusted them and became loyal to the dealership decided to buy second one from them. I have no complains for salespersons. They are awesome and do great job. But these freaking finance people plays with your minds and sucks most out of you by their nasty tactics of selling extra coverage and all other craps. BE CAREFUL NOT TO FALL FOR ANYTHING AND DO NOT BUY ANY EXTRA CRAPPY COVERAGE. You don't need them at all. You can buy if you have extra money to waste on them which will be around $4000.00. Moreover, if you are really interested in buying extra protection buy it from different place not from dealership. They will scare you saying that you have to buy extra coverage same time you are buying car which is a one of the big lies that dealership finance people will say.

Sanjay Sharma is the best person at Toyota of Grapevine.

It was an awesome experience dealing with Toyota of Grapevine. The thing is I'm the first time buyer and I was confused about getting a new car. I really appreciate Sanjay Sharma for helping me to get through this. He had a very professional manner dealing with customers and he explains the things clearly with no rush. I would like to recommend all visitors should see him first.

Successful purchase! :)

Sanjay did an outstanding job helping my family and I choose the right vehicle for me. He is a very nice guy and great salesman! We most definitely recommend him as a sales man! Couldn't have had a successful purchase if it wasn't for Sanjay and the Toyota of Grapevine crew.

satisfied

Awesome cars, Great dealership, Outstanding crew!Couldn't have asked for a greater service. Very friendly. If you're considering on purchasing a vehicle, Toyota of Grapevine is the best place. Ask for Sanjay!

Great experince

Great working with Nasser. He was good to my family. I will use this dealership in the future if I have any car needs. Thanks

Sanjay is the best salesman

I just bought s a New Toyota Rav 4 from Texas Toyota of Grapevine. Sanjay Sharma made sure I get the best deal in the market and gave best service possible from the moment I met him. He is straight forward. He does not try to force customers in buying something they don't like. He works hard in making sure that we as a customers get all the service we deserve. I recommend him to everybody.

Very amazing experience

Oz is the best. He got me everything I wanted in a very speedy manner. His knowledge of the cars was exceptional, and his humility to serve the customers needs is admirable. If someone goes to this dealership, go see him.

Best Dealer at toyota grapevine, Sanjay Sharma

Sanjay is the best at Texas Toyota. Personally, I believe this is the best deal I got. Thanks a lot once again Sanjay Sharma

Sanjay Is best at texas toyota. I give him 5/5

Sanjay Sharma is the best at Texas Toyota. Personally, I believe this is the best deal I got.Thanks a lot once again Sanjay Sharma

Great Service

Great Sales Experience....I bought a Tundra 2015 from Dennis Alberto and he was very professional...Also followed up on a commitment made after the sale. I would definitely recommend working with him.

Will Never Return

Came to look at a used 2013 Mustang GT. Sales guy took all my information and was very pushy wanting to appraise my car and start talking numbers before I've even seen the car. Salesman went to go get the keys and I sat there for an HOUR waiting for him to get the car "from the back".Turns out it was in the shop bay and I couldn't drive it. Guy was too busy standing around talking to his buddies to come and tell me I guess. Was too busy caught up in making "because it's a Ford" stabs I suppose. Once is funny, twice is in good humor, 10 times is annoying. A lady didn't ding our door because it was a Ford. Very nice facility, very poor staff.

Excellent Service!

Sanjay is the best at Texas Toyota of Grapevine. He showed me all the options and helped me get the best car. I am very pleased with service he provided me and I suggest you to see him when you decide to get your car; I am sure you won't regret. Best service and very professional.

Sanjay is the best at Texas Toyota or smthn simila

I bought a new Camry From Texas Toyota of Grapevine. Sanjay helped me and it was an awesome experience. He explained the car properly and listened to us well and helped us meet our needs. Good job Sanjay and thank you. Great Place, and great guy.

Excellent Service!

Sanjay is the best at Texas Toyota of Grapevine. He showed me all the options and helped me get the best car. I am very pleased with service he provided me and I suggest you to see him when you decide to get your car; I am sure you won't regret. Best service and very professional.

Sanjay is the best at Texas Toyota or smthn similar.

I bought a new Camry From Texas Toyota of Grapevine. Sanjay helped me and it was an awesome experience. He explained the car properly and listened to us well and helped us meet our needs. Good job Sanjay and thank you. Great Place, and great guy.

Wonderful first time car buying experience

This was the first time I went to a dealership and didn't know a car salesman from the start. I was nervous about that and dealing with a dealership I had never been to. I read reviews and saw Sanjay was the man to go to, unfortunately he was with a client so he put me in GREAT hands with Shamez! He was so good to me, very honest, and upfront. I walked out very very please, I got the car of my dreams for the price I wanted and got the trade in I expected! Thanks so much!

A Pleasant Experience

We purchased a 2015 Highlander from Texas Toyota of Grapevine last week, and John Cross made it a pleasant experience. He was always available to answer our questions, and provided a thorough explanation when necessary. Not only was he honest throughout the buying process, he was patient in dealing with us (and our young child). If you're ever in the market for a Toyota, ask for John!

Best salesperson

Sunjay Sharma is the best salesperson in there. He treats his customer as a family member and support you until the deal is final. Thanks you so much for all your help Sunjay I really loved your service and your hard work.

Best salesman

Sanjay Sharma is the best salesman in there thanks for your help and love my new car.

Sanjay is simply the best

SANJAY is the man you need to ask for when you get there. I bought a Toyota Camry LE from Texas Toyota of Grapevine last week. It was a great buying experience. I was a first time buyer in a big dealership and wasn't very comfortable in the beginning. But, Sanjay helped me with all the details and the process. He explained all the details of the car and the financing policies. This made it very easy for me to decide what I was looking for which would meet my needs. Good job Sanjay and thank you. Great place, and a great guy.

Ask for SANJAY. He is the best salesperson there.

SANJAY is the man you need to ask for when you go there.I bought a Toyota Camry LE from Texas Toyota of Grapevine last week. It was a great buying experience. I was a first time buyer in a big dealership and wasn't very comfortable in the beginning. But, Sanjay helped me with all the details and the process. He explained all the details of the car and the financing policies. This made it very easy for me to decide what I was looking for which would meet my needs. Good job Sanjay and thank you. Great place, and a great guy.

Great Dealership

Texas Toyota of Grapevine has exceptional service and customer care! The experience was outstanding from the beginning with John Cross, the very best Sales Consultant. Thank you so very much for this wonderful experience!

The Best of the Best!!

John Cross was my salesperson and this was by the best buying ever ! Everything good I will definitely shop at ,,Texas Toyota a gain personable friendly I felt like I could really TRUST JOHN CROSS! I highly highly recommend this dealer UNBELIEVABLE! Thank you Texas Toyota!

Awesome process

Sanjay Sharma was our salesperson. He made us feel at ease from get go. Thanks for helping me buy a vehicle. I love it. Thanks again. Will be back again.

Jaynesh patel -Toyota -RAV4 Fourth car purchase

Sanjay helped me to find my dream car. It was really nice place and nice employees

Great Experience !!!! 2016 Toyota Avalon

Bought my brand new Toyota Avalon from Sanjay.. He was amazing. He kept me at ease and met all of our vehicle needs. I will definitely recommend him to my friends

AMAZING EXPERIENCE!!!!!

Getting a new car was not something that I had planned on doing this past weekend. I had some unexpected repairs on my 2007 Camry Hybrid and because my vehicle was a hybrid the repair cost was very expensive. I was super frustrated and went to Texas Toyota of Grapevine on Saturday. As soon as I walked in I was greeted with a warm welcome from Dennis Alberto. I told Dennis my issue and he went above and beyond to make sure I was taken care of. He was not the typical sales guy he was genuinely concern and was not just looking to get a sale. I was planning for my son's party that was that day and did not really have the time to stay at the dealership all day. I had to leave and told Dennis that I would come back another day because what I was initially shown was not going to work for me. Dennis gave me his card and told me he understood I had to leave and to call back so that we can setup another date and time that was convenient for me. Well, less than 15 mins later he called back and advised that he talked to his sales manager and they found something that would be a great deal and something that I was looking for in car. I came back that evening and Dennis showed me the car and it was PERFECT....2016 Toyota Corolla. The paperwork was ready to go all that was needed was my signature, even the gentlemen Adam Bekkali that helped me with the financial side was SUPERB. This Toyota dealership treats you like family and Dennis was AWESOME. He made sure that I was taking care of and treated me with exceptional customer service. THANK YOU SO MUCH!!!!!Liz Whyete

New 4 Runner

We went in to try and decide what our next car would be. Carlos did a great job of listening and helping us figure out what was most important. We appreciate his patience and lack of pressuring us into the wrong car.

New 4 Runner

My husband and I decided to look at new cars. We worked with Carlos and he helped us see and test drive everything that we wanted. He did not pressure us to make a decision, but rather listened to what we said and implied. We enjoyed working with him.

Good Experience

I worked with Carlos and Curtis as my salesman. They were very attentive and knowledgeable. Fernando was awesome and able to give me a deal!

I don't plan on ever buying a vehicle from this dealership.

This dealership is only out to sell vehicles although they pretend to care about prospective customers. They will lie and mislead to meet their goals.. After purchase of vehicle is completed, they are quick to send congratulatory emails on your purchase but will not respond to your emails if you have questions or concerns about the purchase. I even tried to email the general manager himself but to no avail. I was able to talk about my issues about my new truck,which I had purchased 3 days ago, to the finance manager who assured me he would make it right. After i met him, he basically told me that he couldn't do anything for me since I had already bought the vehicle and thus taken ownership of the vehicle.

Best Experience Ever

Words cant describe how grateful I am for Fernando Young!!!! Every other dealer said it was not an option to get a vehicle due to my situation, and Fernando did not give up on me. I have never experience anyone who care enough about their customer and worked so hard. Fernando, thank you. Not only did you put me in a quality, your service and the experience at Toyota was beyond amazing.

The best experience ever

Words cant describe how grateful I am for Fernando Young!!!! Every other dealer said it was not an option to get a vehicle due to my situation, and Fernando did not give up on me. I have never experience anyone who care enough about their customer and worked so hard. Fernando, thank you. Not only did you put me in a quality, your service and the experience at Toyota was beyond amazing.

Sanjay!!!Sanjay!!! Simply the best.

Sanjay!!!Sanjay!!!Sanjay is the best man at Texas Toyota of Grapevine. Always ask for him. He will make your car buying experience the best you ever had. Simple, funny, and honest. Listens to your needs. Bought a new RAV4 that I thought would never be possible. Thank you Sanjay.

Great Service - Great Deals

Upgraded my 2004 Camry with 191k miles to a 2016 Camry yesterday. I plan to get 191k plus from this Camry, too. Thanks Sannjay -- great service! They have a nice lounge area and Wifi as well.

Sanjay is simply awesome

Sanjay!!!Sanjay!!!Sanjay is the best man at Texas Toyota of Grapevine. Always ask for him. He will make your car buying experience the best you ever had. Simple, funny, and honest. Listens to your needs. Bought a new RAV4 that I thought would never be possible. Thank you Sanjay.

Great Service, Good Deals

Upgraded my 2004 Camry with 191k miles to a 2016 Camry yesterday. I plan to get 191k plus from this Camry, too. Thanks Sannjay -- great service! They have Wifi and a lounge area too.

Great service

We bought a sienna from Toyota of Grapevine. David Greer helped us. He is super friendly and helpful. Everything went great. Outstanding job. Thanks DavidRaju

Sanjay is simply awesome

It was an awesome experience and Sanjay was the most wonderful and helpful guy we could have

Sanjay is the Best

Sanjay is the man to go to at Texas Toyota. I had an amazing new RAV4 buying experience. He helped me and my friend through the process. Ask for Sanjay always if you want car buying to be a fun experience and not a hair pulling experience. All these reviews about him are certainly true.

Extremely helpful

From the time we got there, till we left, everyone was so incredibly helpful. Was so pleased with all of it. Will definitely recommend Toyota of Grapevine to all my friends looking to buy a new vehicle. We were so pleased, we bought 2!!

great service

I bought a new Corolla From Texas Toyota of Grapevine. Sanjay helped me and it was an awesome experience. He explained about the car properly and listened to us well and helped us meet our needs.Carlos dropped off my car and he was also very helpful.Thanks to both!!Great Place, and great guys!!

RAV4 great deal

I just bought a new Rav4 from Sanjay and couldn't be happier. Sanjay listens to you and acknowledges you. Sanjay makes the stressful car buying process a happy celebration, which is how it's suppose to be. Thank you Sanjay, you are a gem of this dealership.

Worst customer service ever

They get a +1 only because they have good facilities. I have bought 5 cars in my life from different dealers and I did not expect a dealer to be that disrespectful. The manager over there was disrespectful and after even finalizing a deal he just did not want to sell the car and said he want to anything with the car and stated you want to buy else leave. No sense of politeness with the customer.

great service

I bought a new Corolla From Texas Toyota of Grapevine. Sanjay helped me and it was an awesome experience. He explained about the car properly and listened to us well and helped us meet our needs.Carlos dropped off my car and he was also very helpful.Thanks to both!!Great Place, and great guys!!

Nice to visit to Texas Toyota of grapevine

I just bought a new Rav4 from Sanjay and couldn't be happier. Sanjay listens to you and acknowledges you. Sanjay makes the stressful car buying process a happy celebration, which is how it's suppose to be. Thank you Sanjay, you are a gem of this dealership.

Sanjay was very helpful at Texas Toyota.

I bought a new Rav4 From Texas Toyota of Grapevine. Sanjay helped me and it was an awesome experience. He explained the car properly and listened to us well and helped us meet our needs. Good job Sanjay and thank you. Great Place, and great guy.

Sanjay is the best at Texas Toyota.

I bought a new Corolla S From Texas Toyota of Grapevine. Sanjay helped me and it was an awesome experience. He explained the car properly and listened to us well and helped us meet our needs. Good job Sanjay and thank you. Great Place, and great guy.

Sanjay is the best at Texas Toyota.

I bought a new Corolla S From Texas Toyota of Grapevine. Sanjay helped me and it was an awesome experience. He explained the car properly and listened to us well and helped us meet our needs. Good job Sanjay and thank you. Great Place, and great guy.

Sanjay sharma, Milan khannal are simply the best

I bought a new Toyota Corolla S From Texas Toyota of Grapevine. Sanjay helped me and it was an awesome experience. He explained the car properly and listened to us well and helped us meet our needs. Good job Sanjay and thank you. Great Place, and great guy.

Sanjay is the Best

Went to Texas Toyota to get a used Camry and Sanjay actually helped me get a 2016 brand new camry at a lot lower rate than I thought was possible. I didn't know about how amazing leasing was until Sanjay explained. He is very thorough in explaining the details. No pressure, no salesman BS. He made the buying process, the best there could ever be. Very honest and upfront. I would recommend this dealership and mainly Sanjay, for the best car buying experience. Thank you Sanjay.

Great service & good car selection

Shamez Habib is a stellar salesman for Toyota of Grapevine, who helped us purchase our pre-owned 2013 Toyota Camry Hybrid. We are totally satisfied with the purchase, as we are with Shamez's consummate professionalism. That professionalism included his working for two days with us to narrow the choice of vehicle and to make sure we would be happy with it. He took our budget and driving needs into account and worked with us to determine a down-payment that would bring us within our optimal monthly payment. At every stage of this two-day process he was a thorough gentleman whose honesty, knowledge, and efficiency were everywhere conspicuous. This is our second vehicle we have bought at Toyota of Grapevine. The showroom and service department are comfortable and clean. All the professionals we have encountered are friendly, helpful and knowledgeable. We highly recommend Shamez, Mel Soto (our finance guy) and Toyota of Grapevine.

Worst car buying experience EVER!!!!

I wouldn't recommend this dealership to anyone. Alex Marinelli was very inexperience and the other man that was sent over to close the deal was extremely rude. Once I realized we were not getting anywhere with the numbers and I asked for the keys back on my vehicle to pick up my kids from daycare and he actually asked me can I find someone else to pick up my kids because once I leave the deal is no longer on the table. That was the final straw for me. I left and went to a different dealership an hour away and purchased my vehicle. I would never return to this location.

Great experience

Great experience. John Cross goes the extra mile for his customers. Gabriel Rodriguez was great too. I will definitely recommend this dealership to friends and family.

Toyota of Grapevine

I had a great experience, buying a car from this dealership. I was helped by Naser and he was very polite and patient. He made sure I got the car I wanted and was willing to make great deals. The whole atmosphere was friendly and nice. Great service!

Shamez is a great salesman

Shamez Habib was a stellar salesman for Toyota of Grapevine, who helped us purchase our pre-owned 2013 Toyota Camry Hybrid. We are totally satisfied with the purchase, as we are with Shamez's consummate professionalism. That professionalism included his working for two days with us to narrow the choice of vehicle and to make sure we would be happy with it. He took our budget and driving needs into account and worked with us to determine a down-payment that would bring us within our optimal monthly payment. At every stage of this two-day process he was a thorough gentleman whose honesty, knowledge, and efficiency were everywhere conspicuous. This is our second vehicle we have bought at Toyota of Grapevine. The showroom and service department are comfortable and clean. All the professionals we have encountered are friendly, helpful and knowledgeable. We highly recommend Shamez, Mel Soto (our finance guy) and Toyota of Grapevine.

Great Experience

Great Customer service from Sanjay and Shamez ! really helped us out in getting the car

Sanjay is simply the best

Best new car buying experience. Really happy with my new car. Thanks all to Sanjay. This is nice place to buy your car to begin with, people like Sanjay just make it the best. Buying a car should be a happy process, not stressful, hagling and dagling, Sanjay just made it that way. Thank you Sanjay.

Sanjay was superb......

I was sceptic about being able to get a new car. I was even scared to go to a big dealership like this. Sanjay proved me wrong. At the end of the day, I walked out of the dealership in a brand new Camry, I had always wanted, but thought could'nt get it, and feeling so ecstatic and happy. This is how a car buying experience should be. Thank you Sanjay for making me feel so wonderful and treating me like your family and a friend. You truly make Texas Toyota feel like a home to the customers.

Sanjay Sharma and Aaron ...simply the best!!!

I wasnot really optimistic the first time I went to the dealership,but Sanjay Sharma and Aaron proved me wrong as I walked out of the dealership with brand new Camry on my terms. They really made my car buying experience great. Toyota of Grapevine is lucky to have them in their family.

toyota of grapevine

Specially for those with zero credit, I would strongly recommend to visit Milan Khanal once in the toyota of grapevine. He is a very cool guy. It was a very satisfying experience I've ever had in buying a car.

satisfactory experience

very good car buying experience.Honestly, it was a good experience having car from the toyota of grapevine. What I like the most is the better customer service dealing about the car's price. I love the way the sales person, the manager treated with me. Very nice people. I love it. Thanks Milan khanal brother a lot.

I had awesome time at the dealership Sanjay Sharma u r gr8

Sanjay Sharma helped me alot. he is the best in that dealership helped me alot too in buying my car.If you want best car buying experience always go to Sanjay for good deals. I had a great experience.

Sanjay is the best sales person

Sanjay Sharma helped me alot. he is the best in that dealership helped me alot too in buying my car.If you want best car buying experience always go to Sanjay for good deals. I had a great experience.

Great Followup and closing

Sanjay is the best guy at Texas Toyota of Grapevine. He worked with me to get my car from Austin. Always keeps u updated On the status. finally went out of the day to meet my needs, really appreciate the deal. If you wanna be treated like a family, not like a customer then go see Sanjay. He made the car buying experience the best I ever had.

I had a really good experience . It was awesome.

It was awesome experience. The salesperson MR. MILAN KHANAL & sales manager MR. NOR MAN here made the car buying process really painless. Everyone was friendly while I waited & they offered free popcorn & refreshments. The wait was short & I got the car. I wanted for a good prise car which was my dreamed car its called RAV4 ! Overall very pleased with this dealership. Two thumbs up !

I had a really good experience with this dealer.

It was awesome experience. The salesperson MR. MILAN KHANAL & sales manager MR. NOR MAN here made the car buying process really painless. Everyone was friendly while I waited & they offered free popcorn & refreshments. The wait was short & I got the car. I wanted for a good prise car which was my dreamed car its called RAV4 ! Overall very pleased with this dealership.Two thumbs up !

Fantastic experience!

Car shopping is not my favorite thing. From the vultures that stalk you as soon as you drive into the paragraph to the sleazy financial people that try to sell the car at a higher price to make more money, I dread the entire process.Texas Toyota of Grapevine pleasantly surprised my husband and me. Dee Haskins, our salesman, was kind and relaxed. We never felt pressured or forced into buying. Fernando Young and Adam Bekkali both helped us with the financial aspects. Fernando truly gave us the best deal he could, and Adam presented the warranty information to us without making us feel like we were stupid for not purchasing it. Finally, Dee Kelly helped us at the very end of the process (because our original salesman was off that day). My husband and I are so impressed with these men that we strongly encourage people to ask specifically for these men when they go to the dealership!

GREAT PLACE

I worked with a great sales person in Milan, I recommend him and Texas Toyota for their caring attitude. I real happy with the entire transaction. Milan and Jay were able to find the truck I wanted, in the color I wanted and get it to me fast.

Used Camry from Texas Toyota of Grapevine

Texas toyota of Grapevine was great. I bought a used camry from there and it was quite pleasing. I was attended by Milan. They took my request in detail and provided me a good deal on my car.

Fantastic experience!

Car shopping is not my favorite thing. From the vultures that stalk you as soon as you drive into the paragraph to the sleazy financial people that try to sell the car at a higher price to make more money, I dread the entire process. Texas Toyota of Grapevine pleasantly surprised my husband and me. Dee Haskins, our salesman, was kind and relaxed. We never felt pressured or forced into buying. Fernando Young and Adam Bekkali both helped us with the financial aspects. Fernando truly gave us the best deal he could, and Adam presented the warranty information to us without making us feel like we were stupid for not purchasing it. Finally, Dee Kelly helped us at the very end of the process (because our original salesman was off that day). My husband and I are so impressed with these men that we strongly encourage people to ask specifically for these men when they go to the dealership!

My 2016 Tacoma

I purchased my second Toyota with the help of Milan, Jay, Mark and Adam. During every step I was kept well informed from when I would get the truck ,the color of the truck, the price, how to operate the truck equipment, setting up the equipment, who to contact in the service department, on and on. I highly recommend Texas Toyota to anyone that wants a no pressure energetic and professional staff to work with.

Sanjay is the Man to go to

So car buying experience can actually be good. Matter of fact really, really good. Sanjay made the process, and experience a very positive one. If you want a straight-forward, honest, consultant who will treat you like a family member then, Sanjay is the man. I bought a 2016, Highlander, from him and never thought it would be such a wonderful buy. Thank you Sanjay. I would definitely recommend Texas Toyota of Grapevine, and Sanjay.

Sanjay is the Man to go to