Terryville Chevrolet

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.9 Quality Of Repair: 4.7 Overall Facilities: 4.8 Quality Of Work: 4.7 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.7


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Great experience !!!

5
Tom2016 on 11/15/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got a great truck for a great price! A friend referred me to Terryville Chevy and to ask for Justin. Justin showed me all the different trucks to choose from. All the options and accessories. He was very knowledgeable and professional. There was no pressure to buy. When I decided to buy it a quick and easy process. I would highly recommend Terryville Chevy for your next vehicle and definitely ask for Justin.


Good experience

4.2
Molo75 on 10/29/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Justin was very helpful and reliable in finding me a truck with my budget in mind. Went to 3 other local dealerships but Terryville Chevrolet was my best choice and worth the drive.


2016 Chevy SS

5
CGL on 10/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was a pleasure purchasing my Chevy SS from Terryville Chevrolet. Justin kept me in the loop from the moment I was in contact with my inquire, was straightforward on the process and made a smooth and easy transaction. Would highly recommend Terryville Chevrolet for any new car purchase!


Very nice sales guys

5
Shanelle Maddox on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very nice sale guy very polite he make sure you satisfied I would recommend to family and friends service is great the environment excellent and I'm very pleased


2016 Silverado

5
Garypjr08 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin uriano is very helpful and very professional, He has gone out of his way to make the sale and financial arrangements to fit my budget. Terryville Chevrolet is the best in the State. I would recommend anyone who is looking for a vehicle, They will make your experience a great one. Thank you again. Gary P


Wonderful Experience

5
Janice Gengras on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to my salesman, Justin Uriano, this experience was of the most satisfying ever! The amount of attention I received made me feel special & important, and this counts a lot when making such a large & substantial decision. Justin was there for me every step of the way from choosing a vehicle to signing the paperwork.. His personality and manner exemplify what one would want in a salesman when purchasing a vehicle. His knowledge of the auto I chose was amazing. He explained all of the features in the car to me so that I was confident when I left, and he took time in doing so until he felt I understood. This type of attention is rare these days-he is to be commended. I would highly recommend Justin Uriano & Terryville Chevrolet to anyone looking for a new vehicle.


Happy with transaction

5
DennisColorado on 10/13/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into Terryville Chevy to purchase a 2016 Chevy Colorado, and was very pleased with the people and process. I was greeted nicely and when i asked for the specific salesman I was looking for, he came right out. I showed him the vehicle I was looking to test drive, he got the keys and we went for a test drive. He explained several of the features before going, and when we got back explained more. I was happy with the vehicle and the customer service that day. I left with purchasing that vehicle, and have been happy with it in the few weeks since picking it up.Dennis


leasing my Colorado

5
DavidW on 10/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a pleasure dealing with Ray. He is personable, professional and answered all my questions - easy to get along with. Other folks at Terryville Chevrolet were friendly and made my decision to lease there an easy one.


Most comfortable buying experience in the area

5
New GMC owner! on 09/30/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to various dealerships in the area, they all gave me the stereotypical sell. Met Justin at Terryville Chevy, talk about being treated the way a car buyer should be treated. He listened to what I wanted, provided me with different options that suited my needs, and most importantly, he stayed within the price point I asked for. Justin was very upfront and honest. I felt incredibly conformable and would highly recommend speaking with him before going anywhere else.


Very professional and straight forward

5
Icefisher on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were looking for a slightly used SUV and after other dealers sold cars out from under us, we then found Terryville Chevy online. The selection of vehicles in a broad range of prices were plentiful. The sales team was excellent and straight forward. No bull "S" and the deal was executed with minimal time and ease. We also own a Chevy pick up truck and I guarantee the next one will be purchased from Terryville Chevy.


2nd purchase, 2nd great experience

5
Mark Poveromo on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Can't say enough good things. Dealt with Justin on my second purchase from Terryville Chevrolet and it was just as good as the first time. A+ across the board.


Straightforward

4.2
sped1018 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 5.0

I found this dealership to be straightforward. No negotiation needed really. I found Justin easy to work with. I would go back there again for another car. Too bad I live so far away from them to have my service done there.


Made new Friends at Terryville Chevrolet dealersh

5
Mike Billings on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dealership and salesperson were honest and keep their word through out. A pleasurable experience from start to finish.


Poor Treatment by Dealer

2.7
Howard R on 08/06/2016

Customer Service: 1.0 Buying Process: 4.0 Overall Facilities: 3.0

After buying a new Corvette in 2015, and having a flat tire in May 2016, I discovered that Terryville had given me an incorrect lug nut adapter (didn't match the nuts) and the tire couldn't be removed for repair. Terryville, about 50 miles away, initially denied any responsibility and left me on my own to find the manufacturer of the device and obtain a replacement. I managed to do that at a modest cost of about $37, but felt that the dealer should at least reimburse me for the cost. The General Manager has agreed twice, but after three months and repeated phone calls, I have seen no check. This indicates to me a manager or a dealership who has no interest in his clients. Thankfully, I didn't get stiffed for a larger amount.


Couldn't be easier!!! Great experiece, worth the trip!

5
love corvettes on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership was amazing and met all of my expectations!!!. I have purchased several cars from many local dealerships over the years and I found this one the most straight forward with no hidden agenda. They delivered exactly what they said they would, gave me a fair price for my trade in and a more then competitive price for my lease. In fact, lower than any other dealer I visited. I would use them again if the opportunity presented itself and highly recommend them to everyone I know. We travelled from Long Island for this purchase and it was well worth the trip!!!!


Excellent Dealership For Buying And Servicing

5
Armand Charest on 07/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bob Wilson in the service department continues to distinguish this dealership over any others. Extremely helpful and very knowledgeable!


2016 Malibu 2lt

5
Mickel on 07/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This dealership is very welcoming and my salesman Bob was very knowledgeable. He stayed after hours to assure my deal was done on time. No games just a fair price. Will definitely return to purchase my husbands vehicle.


overall great experience!!!!

5
craigg32 on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came across Terryville Chevrolet online shortly after a much closer dealer to me failed to find me the car I was looking for and wanted me to settle for something else, so I went online and punched in what I wanted and the first car up was at Terryville once I called I spoke to Amy Smith after she confirmed they still had it I told her I was on the way but over an hour away at that point she assured me nobody else would check out the car cause she was going to take the keys till I got there and sure enough when I pulled up she was inside my car waiting I couldn't believe it. Now granted I knew exactly what I was looking for so Amy didn't have to work to hard on selling me but it was great dealing with someone who knew what they were talking about and if they didn't they said hang on let me find out for you rather than just trying to BS their way around hoping you don't pick up on it. After 3 days my wife and I went back up to pick up our new car so we rented a car 1 way when we got up there Amy picked us up at the rental place drove us back to the dealership and got us in to the business manager Steve Lambertos office and again this was quick and painless as Steve had everything ready for us so we could get going as soon as possible. I've bought cars in the past where you are waiting to do your paperwork for over 2 hrs so I will take 30 minutes start to finish anytime and once we were done Amy took us outside and went over the entire car with us and answered all of our questions and we were on our way. I can assure you if I need to buy a car again this is the first place I am going and I strongly suggest the same for you.ThanksCraig G


Great truck buying experience

4.8
conrad on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had heard that Terryville Chevy was a big mover of trucks so I decided to check their inventory. I found a CPO truck listed on the dealers website and called up on a Saturday morning. From first phone call to second test drive Justin was a pleasure to deal with. He was very upfront and not pushy at all, unlike some dealers in the area. I did not feel pressured to give any commitments or hassled by phone calls and cookie cutter emails following up on my "interest in the vehicle". The negotiation and financing process was as good as you can find in any dealership. Definitely recommend Justin at Terryville Chevy the next time your shopping around for a new vehicle.


Repaired major damage from deer crash

5
Jay on 06/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The serivce was fast and easy i got the rental and was able to go on with my normal life like nothing ever happened.Once yhe car was fixed i got a call to pick it up it looked like new again.Everything was so smooth.


They don't care!!

1
Dennis on 06/21/2016

Customer Service: 1.0 Quality Of Repair: 1.0

I brought my car in for a tie rod. Which I needed per my Mechanic . I went to Terryville Chevy cause I had I 200 hundred dollar coupon. Which after the service they Said I couldn't use it.they told me it expired. Which I was told it never expire. After I received my suv back,it was bouncing And pulling to the left.i couldn't stand it. So I took my car back to the place were I normally have it service.( I had more than one problem with Terryville Chevy in the past) . Come to find out,it was a bad ball joint and Terryville never said nothing about it. My question is, how did they replace my tire rod and have a front end alignment done with a bad ball joint. My normal mechanic would never have done a front in alignment with a bad ball joint .i call Terryville to tell the service manager Mike. He said he was done with my business due to my negative comment I wrote . SOUNDS LIKE A NICE PLACE TO DO BUSSINES. They lost all further sales from me and anyone I know. Terryville u need to look at how u treat customers . We the customer r the reason why u have Your job and BUSSINES


Friendly and fair

5
Mr. Keesler on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Terryville Chevrolet really made me feel comfortable. I tried many other local dealerships. I can't stand being pushed into a car. These folks are low pressure. They really went above and beyond. They let me shop without harassing me. A++++++++++++ I am a new customer for life. Thanks again, folks!!


Purchased new car 2016 Equinox

5
Kathleen Peterson-Mitchell on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

we my wife an myself very satisfied with terryville chevrolet we wanted another equinox we looked on line for various gm dealerships. 5 too be exacted,i drove by terryville chevrolet wedmay 25inthemorn"gsaw car an color we were looking forcalled wife an told her they have veh.call"d dealership asked for time too come in.our appt.wed evening 5;30.salesman justin uriano greet"d us.we began process of buying a new veh.every thing after 1"st meeting done by phone e-mail and fax. we were driving off dealership lot sat may28 2;30.extremely satisfied with salesmanjustin uriano. VERY business like ancourteous. i frank mitchell thank that justin should be considere"d [ for area trainer position] justin has an unique way about himslelf, anaura that should be drawn upon. terryville chevrolet an we as customer could prosper an benefit from.[my wife an myseif thank terryville chevrolet an justin uriano so very much.]


Fantastic!

5
Dawno on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike and his crew went above and beyond to service my 2103 equinox. I would definetly reccomend them to anyone looking to get their car repaired.


Bad service department

1.8
DRae on 06/10/2016

Customer Service: 1.0 Quality Of Work: 4.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

Brought my car in for new tires gave them tire size. I was told they were going to order them have them in for my appointment (this was two months ago.) I drove 35 miles to the dealership from my house. They never ordered them and could not get it so they gave me a free oil change. But I wasted all my time going there I made one phone call I was able to get them put on that day from torce brothers . Second time I go in for service this past week they want not except their coupon though Royal customer coupon they said expired. It was crossed out on my ticket and was told that it never expires. They will not honor. Mike and his service department has made it clear that I will Never buy a new car from Terryville or service department car there again.Mike said he would call me back and I'm still waiting for the phone call they said he's to busy.


Found thier service department second to none

4.6
Al on 05/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I bring both my GMC and chevrolet to them for service honest with fair prices, leased my auto there because of the great service department


2016 Malibu Premier Lease

5
Jay on 05/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience leasing my 2016 Malibu Premier. Great test drive and the salesman Justin was very knowledgeable about all of the features and options. I initially asked that they not try to offer me the variety of dealer based options during the negotiations and they obliged which was appreciated. When the vehicle was delivered, it was clean, freshly washed and had a full tank of gas. Overall a great experience and I love the new Malibu.


Wonderful support and servive

5
Imp on 05/27/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I live a couple hours away and saw that Tertyville had just the car I was looking for. Working with Justin was easier than easy to make sure everything was all set for me to purchase the car, even when my financing institution threw a slight change in the paperwork requirements. Love the car. Thank you very much.


Kudos to Terryville Chevrolet

5
Chevfan on 05/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would strongly recommend if you are in the market for a new vehicle to visit Terryville Chevrolet. My sales person "Amy" was awesome. She was very thoughtful and always made herself available for any questions that I had about the process even when she was not working. Amy was sincere and made me feel that I was a valued customer. Kudos to Amy and Terryville Chevrolet.


GREAT JOB BY ALL

4.7
marka on 05/16/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

FROM START TO FINISH ALL INVOLED MADE TO PROCESS SMOOTH AND STRESS FREE ( A LARGE PURCHASE FOR ME THE CUSTOMER ) JUSTIN STAYED IN CONTRACT WITH ME BY EMAIL AND PHONE ( EVEN ON HIS DAY OFF ) I'M IN CUSTOMER SERVICE MYSELF AND UNDERSTAND HOW IMPORTANT IT IS, THANK YOU FOR MAKING ME FEEL IMPORTANT . I LOVE THE DODGE RAM


Fantastic Experience

5
Paul Evans on 05/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the easiest and most pleasant car buying experience I ever had. Amy Smith and Terryville Chevrolet handled the entire process from ordering to delivery in a professional and friendly manor. I got the exact truck I wanted in less time than expected. My wife and I came from 4 hours away to pick up this truck and Amy had made sure that we had submitted all the necessary paperwork in advance. We were shown the features of the truck, activated OnStar, paired my phone and were on our way.


CALL JUSTIN

5
Baldy6464 on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Get in touch with Justin. He was a cool guy very chill. I told him what I was lookin for and he presented a handful of options. He knew I wasn't going to take a new vehicle and he did everything he could to put up the best used Chevy Silverados. Eventually he found me a great Crew Cab for a steal of a price. Took that truck home and couldn't be happier.


Pleasant experience!

5
Macdad on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had been looking for a vehicle for our daughter and we're unable to find an SUV with low mileage in our price range. We went to Terryville Chevrolet for the first time to look at a 2006 Chevy Equinox with low mileage that happened to be in our price range. We ended up purchasing this vehicle from Harry, a wonderful, salesman who was very knowledgeable and honest. Steve, the Business Manager was very kind and took the time to explain to our daughter the loan process since she is co-owner of her first car. The process was stress free and overall a pleasant experience! I highly recommend this dealership.Cheryl & Rob


Awesome Truck Hassle free

5
Paul form Storrs on 04/06/2016

Overall Experience: 5.0

I was searching on line for a red Chevy Silverado extended cab, 5.3 V8 with relatively low miles. I'd done a lot of research and quite a lot of looking and had started driving a number trucks. When I found a 2013 Chevy at Terryville that met all my criteria I was pretty stoked. We went down- an hour and change away, had an appointment with Justin. He met us, knew his stuff, knew the truck, had it right out front, got a plate and off we went. Efficient,, spoke about the truck with assurance, knew the answers to all my questions. It went the way you want it to. I asked about wiggle room on the price. He went and talked with his manager and came back with a pretty good price. We had other trucks to look and and we left. No hassles, no pressure. We were back three days later. We made our deal, they got my special plates for me. We'd arranged for a loan elsewhere, but they were able to match that rate and it made it easy to go through them. We had a bit of a wait, but everything worked out fantastically. It was a certified truck so that added to our level of comfort what with the 12 month bumper to bumper warranty and we can go to any Chevy dealer for service on that warrantee. They through in tow free oil changes and tire rotations. We get the rest of the drive train warrantee when our 12 month warrantee is up. Pretty painless. I'd recommend this dealership to anyone.. Oh, plus they were nice to our dog. Always a plus.


Five Stars!

5
CMManzolli on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the most pleasurable car buying experience I have ever had. Justin was attentive and friendly without being pushy. I especially loved receiving a preview pic of my truck just before picking it up! Justin continues to manage the relationship and I would highly recommend Terryville Chevrolet to anyone!


Justin Uriano

5
Penny on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin was very helpful and assisted us in every detail for our purchase of a used vehicle. I would recommend him to my family and friends. His is very professional.


Best vehicle purchase experience I've ever had!

5
Matt & Corey on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I worked with Ray and Steve on purchasing our new Chevy Tahoe and it was the most efficient, no hassle experience we've ever had at a dealership. We had gone to another dealership three days prior where we waited over 2 hours just to go back and forth on pricing. At Terryville Ray had the numbers in my hand within 15 minutes of expressing my interest! He had everything printed out on an easy to understand worksheet and even included tax, title and registration. It was nice to have EVERYTHING out there right away. When it came to finance and signing paperwork we were placed with Steve who was also very knowledgable and efficient. Everyone working there was friendly and approachable. We will definitely be back. Thank you for everything!


Excellent Experience !!

5
Bobby on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

One of the best dealers in CT and great employees at this location, buying a car is always hectic but Justin made it very easy. Got a great car and good price ! Employees like Justin are the pillars of a successful business. Highly recommend this dealership and deal with Justin !!


Worst purchasing and customer service experince

1.4
MZW84 on 03/15/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Our experience with Terryville Chevrolet has been the worst purchasing and customer experience we have ever had. We regret giving them our business. The sales representatives made no effort to build rapport with us or earn our trust. Rather, they rushed us through the process and on more than one occasion told us they did not have the time to meet our needs or expectations. For example, they did not have the time to take us on a lengthier test drive of a vehicle. We dealt with two sales representatives and the sales manager. They consistently over promised and under delivered. They failed to communicate with us time and time again. They specified on numerous occasions they would call us, order parts, call us when the parts came in, and keep us updated. Unfortunately, they failed to follow through on any of this. We always had to call to get updates, and more often than not, they did not take our calls and did not call us back. They did not go above and beyond to make our buying experience pleasant. They were unprofessional, unreliable and did not accept responsibility for their shortcomings. They failed to over night the title to us, they failed to order parts when they said they would, they failed to communicate the parts were on back order, they failed to have the car ready to pick up when they said they would. They did not deliver a clean and mechanically sound vehicle. After numerous delays and excuses, they delivered our vehicle to us dirty inside and out, with a check engine light on. We were inconvenienced by having to bring our newly purchased vehicle to another dealership for repairs. We failed our state safety inspection, and we had to detail and clean the car ourselves. After everything, the check engine light was on due to mistakes made by the service department at Terryville Chevrolet. We do not recommend Terryville Chevrolet, its sales department or service department, to anyone. We regret giving them our business and would advise you to steer clear of this dealership.


Happy Owner!

4.8
Robb on 03/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bought a 2014 MB GLK250 from Terryville and Justin made the whole buying experience "very civilized"... no real pain points which is amazing since I live in NJ and Justin handled all the registration and paperwork for the car and as a result the whole car buying/ownership process was very smooth!Would definitely recommend Terryville and in particular Justin to handle your car buying experience and being from out of state is not a concern... you will get a good deal as well as great service


Great experience

5
RObb on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience. Justin was very professional and everything was very easy. Got a great car at a great price. Highly recommend Justin and the dealership.


Above and beyond experience.

5
JT on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I as many people have a very hectic schedule. I did my research and new the vehicle I wanted to purchase. I was in contact with Justin and Terryville Chevrolet who gave me a very aggressive price on my trade-in And a great purchase price for my new truck. I explained to Justin my time constraints being over one hour away. He did everything in his power to solidify my deal over the phone. Justin and the management at Terryville Chevrolet went above and beyond in this purchase. I would not think twice about buying another vehicle from both Justin and The management team at Terryville Chevrolet again. This probably comes with a significant loss to another unnamed Chevrolet dealership. I'll be back. Thanks for your hard work. JT


used car bying experience

4.8
paul on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

called from ny and talked to Justin Uriano. Gave me a price for my old car on the phone. We reached a price for my new used car. drove over the next day. Did the paper work and drove home in my new car. Justin was as nice in person as he was on the phone. He is very knowledgeable in the product and all aspects of the car deal. It was a great car buying experience.


Excellent salesman

5
Kbparker on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin was very helpful provided all the information I needed, When told that I didn't want to haggle gave me a very fair price for my trade and a very fair price for the vehicle. They will be my first stop for any future vehicle purchase!!!!


Great sales experience

5
Dennis H on 02/21/2016

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

I previously worked with Justin to lease a vehicle, so when it was time for its replacement I knew the first place I would go. I emailed Justin and we were able to work out the details. The price was fair and I was able to have a few additional offers I had received applied to the transaction without any fuss. In my case I was a little down-to-the-wire and needed to purchase the car (2016 Volt) relatively quickly in order to take advantage of a state incentive. We initially had some difficulty locating an available vehicle but Justin came through and I was able to take delivery on time and got the state incentive.I found Justin to be very knowledgeable about the car I purchased which sadly is not always the case with Chevrolet dealers. It was a very pleasant experience and if I were to buy another Chevrolet I would definitely go back to Terryville Chevrolet.


Great service and selection

4.6
Poiuy on 02/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Found the truck I was looking for at Terryville after visiting and calling numerous other dealers. Justin was very helpful... No pressure, all questions answered. Fulfillment and installation of negotiated options went well. Truck is great. Would definitely recommend Justin and Terryville Chevy.


Excellant experience

5
Matt D on 02/19/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My girlfriend and I purchased a used vehicle from Terryville Chevrolet. Dealing with Justin was a pleasure. The process went very smoothly and comfortably. I'll have no problem going back to shop Terryville Chevy and will certainly request Justin's assistance.


Wonderful Buying Experience

5
Pearl on 02/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Last month I purchased my first brand new car in 20 years!!! After going to many dealerships, I went to Terryville Chevrolet and met Justin Uriano. I can't say enough good things about how well he handled our transaction. I told Justin that I had seen the Tahoe of my dreams online and that was the car that I wanted. He gave me a big smile, got the car out for me to test drive and coached me about all the new features. It was the very best test drive out of over 10 of them. When we went through all the transaction details, Justin helped set up my GM Partner discount, the OnStar account and got us a very fair price.I ordered some extra features that the dealership needed to install and when one of them was not quite ready, we took delivery of our new Tahoe on a Saturday and Justin went out of his way to meet me on Monday, drive my car to the dealership, get the parts installed and returned my new car to me at work!!! That is real service! Justin is a pleasure to talk with and do business with. I highly recommend that anyone wanting a Chevrolet product get in touch with Justin, be honest about what you want and schedule plenty of time to relax and enjoy the process, he makes it fun :)


Trustworthy

5
Newmom on 02/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased our Suv from Justin Uriano at Terryville. I wanted a specific color and options. Justin located the exact vehicle I wanted within the hour. I drove it that night and picked it up the following day. It was smooth, quick and we were treated wonderful by Justin and management. I will now be a permanent customer and highly recommend to my family, friends and anyone needing a vehicle. Great job!!


Excellent all around

5
petewhit53 on 02/18/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend Terryville Chevrolet if you are in the market to buy a new or used vehicle. And especially to see Justin Uriano. My experience in buying my truck was so very pleasant and smooth. The dealership is very clean, everyone was so nice and professional. From test drive to driving my vehicle home went so very easy and stress free. It truly was a nice purchase experience. As for the vehicle? I love it and got it at the price I wanted. Couldn't be happier with it. Thanks Justin, you were very professional and helped out in so many ways. If you are in the market for a vehicle do not overlook this dealership. You won't regret checking it out.PeterWoodstock, CT


Synergy Green Love! Thank you Justin!

5
GSXR-Jen on 02/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I requested info late on Saturday 12/26/15 regarding 2010 Synergy Camaro that dealer had just acquired, and Justin responded right away Sunday morning with more about this model and also many pictures. This was unheard of in Minnesota as dealers are closed here and you get no response. As I was in Minneapolis with an interest in this CT car timing was the main issue. Justin confirmed the car only had 4000 miles on it and it was mint, at that point the car was mine and he made that happen with financing and paperwork all completed by the next day Monday. Got the warranty all handled as we had to have it by 12/31 to be effective and he took care of it all, We jumped in the car and headed 1500 miles with 2 Chihuahuas to pick up the car-had a wonderful experience overall-service dept even had to work on my Spark while there as a warning light came on during road trip and they even quickly handled that immediately. Quick and easy experience as I had already had this exact car in 2010 before so no need to explain the options-but he was willing. Got us on the road with both cars ready to go and with a smile. All employees were great to deal with. We are so glad to have found the car and this dealer even if it was a long drive.


New Truck

5
Bob on 02/18/2016

Customer Service: 5.0 Overall Experience: 5.0

After going to multiple chevy dealers, non of them would sell a truck for the online advertised price, even one of them Blasious chevrolet, after calling and making sure a truck I was interested in was still in stock. I arrived there 50 minutes later and was told the truck was no longer there but they had a truck exactly like it for only $ 6,000.00 more. I had one more truck to look at in Terryville Chevrolet, My expectations were very low going in. But slowly my attitude changed after talking to Justin, no pressure, no trying to talk me into something I didn't want. Just straight answers to simply questions.Yeah I'd recommend this dealership and especially Justin Uriano as the salesman. Robert Doherty dba Doherty Electrical Contracting


Good people to buy a car from

5
6th-Gen on 02/18/2016

Overall Experience: 5.0

When I ordered my '16 Camaro SS Justin Uriano took me through all the options step by step to make sure I ordered the car that I was wanting without options I didn't need or want. the car is here and I love it. Just wish the weather would break so I could enjoy it


Great sales crew, selection, & deals!!

5
RayG4 on 02/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin and the team at Terryville Chevrolet are truly a class act! They have a great selection of trucks and a very knowledgeable staff state of the art dealership I am a repeat customer and each time I purchase they are outstanding Justin was a tremendous help and knew the product well, even after the sale he has been very helpful and has answered any questions and has taken good care of me... Great job Thanks Ray G


One of the easiest, no-nonsense transactions I've ever had!

5
PaulH on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I inquired about my vehicle online I was greeted with an immediate response from a very friendly, educated, professional associate, Justin Urinao. He answered every question I had, treated me with utmost respect and guided me from first introduction to day of purchase and beyond. I'm sure we've all had car-buying horror stories, but that was simply not the case with Justin and the team he works with at Terryville Chevrolet. Respectful, professional, reasonable and king. What more could you ask for in a dealership?


Truly Exceptional Dealership

5
Peter Bucci on 02/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I highly recommend this dealership. They are professional, friendly and get you driving off in your new vehicle in no time. My transaction from test drive to purchase to driving my new vehicle home went as smooth as possible. Justin, the sales consultant was very nice and helpful. My entire experience was very pleasant and went smooth. Give them a look and you will not regret doing so.


Bad purchase Experance

1.5
Bob on 01/27/2016

Customer Service: 1.0 Quality Of Work: 1.0 Pricing: 3.0 Overall Experience: 1.0

I purchased a truck from the tis dealer and was not pleased. Made a deal over the phone and when I got there the truck was not in the condition that I was told. The truck was in the detail shop when I arrived and the carpet was being cleaned. After the purchase I was driving home and started to get a smell of a dog after about one hour of driving.I called the deal and all they wanted to do was to shampoo the carpet. this will not take care of the smell.after having the truck for a few days, other things went wrong. The salesmen only said that t[you have a warranty. When buying a certified truck, you expect a truck to be inspected like it was certified.I do not recommend this deal to anyone


Beyond Helpful. Extremely Knowledgable - Trust these folks

5
SusanKozlowski on 01/20/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

When I called Terryville on January 19, 2016, I immediately identified myself as someone from Indiana who wanted some information on some vehicle transaction from 10 years ago. Point is - Terryville knew right away that this call would never lead to a car sale., or even an oil change. Yet Jim took the time to research my question and give me sound advice. He didn't have to. I could have easily been stopped by the receptionist, or Jim could have said he didn't have access to records that far back. Instead, without question, he stopped what he was doing and helped me. I had spent hours on the phone with my issue, even talking to General Motors, but nobody knew the answer but Jim. Jim knows this business. Anybody can be nice to you when your wallet is out. But that's not Terryville. My experience was not merely good customer service, but displays a rare integrity not often found anywhere. Trust Terryville. Buy from Terryville. I can't thank them enough for their help. Susan Kozlowski, Crown Point, Indiana


Great experience

5
David the Red on 01/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony Lappostato was excellent to work with, he is friendly, professional and did a great job following up with us throughout the sales process and made the experience pain-free. We had already seen the 2014 Camaro SS on the website and once we arrived at the dealership Tony was quickly able to point out the features of the car and get us on a test drive. I recommend working with Tony to find your next car.


Internet inquiry

1
Gary on 12/09/2015

Customer Service: 1.0

Called to inquiry about the availability of a vehicle listed online. Was told the car was being driven by the manager's wife for the next couple of days but I could see it two days from now. Didn't meet my expectations for a major purchase.


Excellent Experience!!!!

5
AmazingSound on 10/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I absolutely can not say enough about my wonderful expierence with Terryville Chevrolet. I have to tell you that you will NOT find a more honest, caring, or dedicated group of people. From the moment I walked onto the lot I was treated with respect, honesty and no pressure. It was so comfortable talking with them and they really listened. I felt like we'd all know each other forever. I purchased a beautiful Chevy Silverado 1500 with all the options I was looking for. I absolutely love it. If your looking for a dependable, affordable, and great looking car you need to go to Terryville Chevrolet. You'll see for yourself that these good people that know how to treat you right. I will never deal with any other car dealer again - Terryville Chevrolet has a new customer for life.


STRESS-FREE. SIMPLE. NICE PEOPLE. GREAT CARS!

5
vlankarge on 08/29/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Have bought many cars in my life and was not looking forward to car-shopping with my son for his first car and wasting a whole day haggling at car dealerships. WHAT A DELIGHT. These people are committed to a fair profit, but not gauging you. Polite and not pushy. Ray Demers was a great salesman and very understanding and respectful to my son. Steve Lamberto made the paperwork painless. From end-to-end - we were in and out in three hours. Love that Ray took the time to go over the car features before my son drove his new Sonic home. He loves his new car and Terryville has some new fans. My husband is a Ford guy, but he said he may just have to switch his allegiance just to buy cars at this dealer. Thanks, Terryville!


Used car purchase

4.4
Chriskro on 07/14/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Steve worked with us to find the perfect used car! Once we found our Equinox, they were able to get everything done the same day!!! Great experience


Left oil stains all over fenders and left stains on bumper

1
John Fitzherbert on 07/14/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

If you're going to take your vehicle to Terryville Chevrolet for service I recommend that you stay right there with it and when they are finished inspect your vehicle over any problems bring it to their attention then cause once you leave you might as well forget they don't want to know nothing


Chevy Equinox

4.5
equinox buyer on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Ray made sure to work for the best deal for me with what I was looking for


Refused to reimburse deposit on failed deal

1.2
RunLykHell on 06/30/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

If car shopping isn't stressful enough... After the truck my wife and I put a $500 deposit on failed to pass the safety inspection, Josh dragged his feet returning the deposit. Called the manager, Jim, informing him of the situation. Promises to call back, but never does. We went back to the dealership, where Jim refuses to refund the money, raises his voice at us in the store, and insults my wife. We did end up getting our deposit back. But what an awful experience. There's a lot of dealerships out there. Save yourself the stress and pick another one.


The dealership you will enjoy doing business with!

5
kw on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best prices in the area, top trade-in prices, knowledgeable and friendly sales department. Great selection!! Super clean dealership. Service is fast, friendly, and done right the first time. Keep it up, great job!


Easy. Best car buying experience I've ever had.

5
Mackey on 05/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in last Sunday (5/3/15) looking for a used Chevy Silverado. My wife and I were greeted by Ray and started talking. Took out a 2013 Silverado on a test drive but ended up choosing a 2012 Silverado with lower mileage and pretty well loaded. Went inside to go over the numbers. It was all super easy no stress. We came to a number that worked for my wife and I. Went in Monday (5/4/15) to pick it up and sign the papers. Truck was fully detailed and ready for delivery. Ray was great to deal with. Straight up and honest. Loving my new truck and when the time comes I will be going back to Terryville Chevrolet.


Amazing Experience!

5
jenn154 on 04/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called up the dealership for the first time ever after being a Nissan Driver for 10 years and spoke to Tony Lappostato. He was very knowledgeable and very attentive to my needs as a customer. I made the call to him at 9:30am and by 6:15pm that same night I was driving away in a brand new car that I LOVE for the price that I wanted :) It was a Great experience:) Steve in Finance was also great with getting me in and out of there quickly as I had my 3 year old daughter with me and he knew it was important!!


Excellent Car buying Experience

5
Rryskowski on 03/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't thank Tony Lappostato for the excellent service he gave my husband and I when we came in to lease a Traverse. He made the experience so positive. We will be back with our son when he is ready to purchase a car. I would also like to thank Stephen for the excellent service he gave us in financing. Both of these young men enjoy what they are doing and you can tell in the way they handle themselves professionally. My husband and I have been coming to Terryville for the past 20 years and it will be the only place we lease or buy a car. I hope these two young men know just how helpful they were to us and how they put us at ease. Tony thank you for taking the time to show us the service area and all the bells and whistles on the Traverse. Sincerely, Ray and Rosemary Ryskowski


Great Chevy Dealer

5
Dan on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ray Demers did an excellent job. Incredibly helpful. In addition, the Packer Fan (sorry - I don't have his card in front of me) in financing was equally good. You guys run a great shop. Two things that made me aware of Terryville Chevy: (1) Your association with Rocky Ridge was the main driver - having a selection of Silverados with their up mkt packages was excellent! (2) Your website - with pictures of your actual trucks (not just the stock pictures of Chevy's that many dealers use) was equally helpful. Thanks again for all your help - I will definitely recommend Terryville Chevy to anyone looking for a Chevy. Have a great day.,Ray Demers did an excellent job. Incredibly helpful. In addition, the Packer Fan (sorry - I don't have his card in front of me) in financing was equally good. You guys run a great shop. Two things that made me aware of Terryville Chevy: (1) Your association with Rocky Ridge was the main driver - having a selection of Silverados with their up mkt packages was excellent! (2) Your website - with pictures of your actual trucks (not just the stock pictures of Chevy's that many dealers use) was equally helpful. Thanks again for all your help - I will definitely recommend Terryville Chevy to anyone looking for a Chevy. Have a great day.


Car Purchase - Great Experience

5
aaa on 03/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve Venturo made purchasing a certified pre-owned 2013 Chevrolet Impala a very positive experience. He showed us a car that met our needs, and on a wintry day with snow on the back roads, we took the car for a test drive - discovering that the car handled well in poor driving conditions.


Ray Demers - Sales

5
DeeBee on 02/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

You can't ask for a better sales person. He's out going and makes you feel comfortable and you accomplish positive results in purchasing a new vehicle which can be challenging because it's a big ticket purchase. I have been dealing with Terryville Chevrolet for 40 years and people like Ray make you want to come back. Thanks Ray for meeting my new car needs along with a few good laughs at life's experiences.


car exactly as advertised

5
Ginette E-T on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

searched for a car for two months thru internet and in person. when I searched them out there was usually rust or the condition was not as good as advertised. I drove from Maine to Connecticut and found exactly what I wanted , exactly as represented. I bought the car and drove it home. the dealership is clean organized and the customer service is terrific. If you are looking for the right car for you, you can count on what they tell you as truth. Well worth the 3 hour trip. Thank you Terryville Chevrolet, Terryville CT


Excellent Car Buying Experience

5
Liondesilva on 02/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a certified pre-owned Chevy Impala from this dealership and it was simply a wonderful experience. I was just beginning the process of looking for a good low mileage used Impala to upgrade/replace my 2004 Impala that my daughter was driving to college which had a 150K miles on it and I did not want to spend a lot of money for the car. While using Carfax's Used Car search engine, I happen to notice that Terryville Chevrolet had a 2010 Impala with only 12,500 miles on it. I sent them an e-mail inquiry not expecting them to negotiate much on their original offer price but they got back to me right away with a VERY GOOD price on the 2010 Impala. FYI, I live in the Fairfield,CT area and I have bought a few cars from Maritime Chevrolet and they had always also been very good to me but most of the Chevy dealers, including Martime Chevy, only had the newer used 2013 and 2014 Impalas in stock that would of course cost a lot more than I really wanted to spend on a car for my daughter. In any event, Terryville's price offer in their e-mail reply to me was so good that I thought it worth the 40 minute drive out to Terryville Chevy to look at the car in person and test drive it. The car essentially looked like new and drove like it (which I expected since it only had 12,500 miles on it but you never know for sure till you test drive them). Since it was a 2010 Impala, I thought the warranty would be limited to about 90 days and I did not want to spend over 10K for a car with a 90 day warranty but then it turned out that due to the low miles on the 2010 Impala it was a GM Pre-owned Certified Used Car (that hadn't been noted on the search engine site I used when I found the car) so I also got a bumper-to bumper one year and 12,000 mile warranty on the car and so that eliminated for me any worried/issues I had with my daughter driving a untested used car back to school in Maryland since she could take it to any Chevy dealer to get it fixed if a problem cropped up. Since I got such a good price on the car, I thought they would't take my old car in a trade in or would "low ball" me on the trade-in offer for my old car but that wasn't the case. They also gave me a VERY GOOD/EXCELLENT trade-in price on my old car. At then end of the day (after my trade in but before taxes/doc fees, etc), I only paid about 10K for what is essentially a new car. My sales rep, Stephen Venturo was outstanding throughout the enitre process and he had no qualms about letting me give the car a good test drive (I took it on local roads and the highway) and in answering all the questions I asked him about the GM Certified Used Car designation and a ton of other car questions about the Impala I posed to him. He also took the time to show me how everything worked on the car and to introduce me to the service manager, MIke Judson, at Terryville Chevrolet in case I ever needed/wanted to service the car there instead of at my local Chevy dealer in Fairfield. I also wanted to mention that Eric Reese was also great (he's their internet sales rep who sent me the e-mail reply very good price offer) and also suggested to me that Terryville Chevrolet could probably get me even better fianancing on a used car than I could get through USAA which I usually use since USAA usually has the best rates for persons with excellent credit ratings. As it turns out, Terryville Chevrolet DID manage get me better financing than I could get with USAA. Overall, from start to finish, this was just an excellent car buying experience, and I would certainly recommend looking at Terryville Chevrolet to buy a new or used car even if you live a little distance away from them. It was certainly worth the trip for me and certainly at least worth a "look/see" for anybody else looking to buy a new or used Chevy. The funny end of this story is that I like the new/used 2010 Impala so much, that good ole Dad sent daughter back off to school in the older Mini-van and I kept the Impala for myself to use (at least for now-LOL).


Great Dealership

5
Kathy on 02/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have dealt with other dealerships and none of them are a match to yours. Terryville cheverolet has a courteous, accomadating staff. Everything was done efficiently and in a timely manner. I would recommend your dealership to everyone. Thank you Kathy


Great buying experience!

5
LittleSparkleSpark on 02/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a certified pre owned Chevy Spark! I had been driving an older model truck with higher milage, was not even sure with needing some basic minor repairs if I could even get a decent trade in value, I was very impressed with what they offered! Ray Demers was my sales associate. He has a great sense of humor and makes you feel at ease with your purchase. He kept me informed on the entire sales process. Once my sale was complete being that I have not driven an updated Chevy in years, he took the time to sit in my new car to show me all my new features that came with the car and explained to me my warranty and service package. I'm excited to have free oil changes per life of my car, along with two yearly car detailings, as well as tire rotations- having my last chevy I were just a teenager, who ceased an engine for not knowing any better for driving a car with NO oil, so I am pleased to have that as part of my package! Behind the scenes Steve Lamberto handles all your financial process. With my situation I am very pleased that he were able to get me approved for the exact car that I wanted to purchase and for a price that I know that works for me. Rich Godlewski is part of the management team, who helped me process further paperwork I needed to submit, and helped me with the process of putting my down payment together. The entire team that I had the pleasure to work with as mentioned are all wonderful team members who got me my loan and the exact car that I wanted. I am very pleased with my entire process and if your ever interested in purchasing a Chevy vehicle, you need to work with Ray and Steve to get the job done efficiently and as smoothly as any car purchase can go, be sure to stop on down to Terryville Chevrolet and work with gentlemen so they can get you in the car or truck that you have always wanted to drive, will only be as happy as I am!!! Thank you again to Ray, Steve I'm SO in love with my new cute little chevy spark!!


New Car Purchase

5
Mozelakd on 01/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were in the market to purchase a new car and went to several different Chevrolet dealerships and finally went to Terryville Chevrolet! TERRYVILLE CHEVROLET is by far the best dealership to work with!!! We made an appointment to meet with Bob Dimeo and he was waiting for us when we arrived! The other dealerships we went to WITH APPOINTMENTS forgot we were scheduled and just had us deal with whoever was available and couldn't find what we were looking for or tried to sell us something we didn't want. Needless to say, they lost a sale!! At Terryville Chevrolet they treat you right! We purchased a 2015 Equinox and got a GREAT deal. We also sat down with Steve Lamberto, the business manager, to find us an affordable interest rate as we were financing the remainder of the purchase price after our trade in allowance! He got us a super deal. We had a set % that we were looking for and he got us one even better! If you are in the market for a new or used vehicle Terryville Chevrolet is the place to go! Ask for Bob Dimeo and Steve Lamberto and you will come out with a smile! These two guys are GREAT!


2015 Traverse

5
Hart68 on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tony did an exceptional job with our 2015 Traverse purchase from start to finish. Very knowledgeable seeing there are so many features on new vehicles. I would recommend Tony to friends and family who are looking for there next vehicle. Tony went above and beyond to find the perfect vehicle for me.


New purchase

5
Hart1968 on 01/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony did an exceptional job with our 2015 Traverse purchase from start to finish. Very knowledgeable seeing there are so many features on new vehicles. I would recommend Tony to friends and family who are looking for there next vehicle. Tony went above and beyond to find the perfect vehicle for me.


New truck

5
Norm on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience working with Tony as he worked well with us, which may not have been the easiest. Love the new truck , great service . Definitely will recommend to others.


Excellent, friendly service...in a timely manner.

5
Sue on 01/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always, friendly service...comfortable atmosphere for waiting...which never takes too long. Love Terryville Chevrolet!


Wonderful Experience again!

5
camaross427 on 01/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our third purchase from Terryville Chevy and we shopped for pricing in Waterbury, Chesire, East Hartford, and Torrington and got the best pricing from Terryville! They had the best upfront pricing and gave us the most for out trade. We were more pleased with this purchase then even our last two! They had the best variety and our salesperson was very knowledgeable and concerned with meeting our needs! They definitely delivered on their slogan of Expect Everything! Thanks again guys!


Vehicle purchase

5
vic on 12/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The easiest fastest dealership to deal with no hassle and most comfortable to work with, everyone went out of there way to make it the best purchase.


Great Experience!

5
wanda.brunelle.3 on 10/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Surprisingly great experience!I say surprising, because I am one that would do anything to avoid car dealerships and salesmen.My experience with Terryville Chevrolet and Steve renewed my faith in both.Started with my surfing the internet one Sunday Morning for something to replace my rusting out vehicle of almost a decade.Stopped by Terryville Chevrolet later that Sunday, only having a very short amount of time and just wanting to get a quick close-up of the Honda that had caught my eye.Steve Venturo came out to greet me and my son, was friendly, down to earn and very importantly, respected my time constraint.It was the beginning of what ended up being a refreshingly pleasant car buying experience.I was made to feel that although Terryville Chevrolet obviously is in the business of selling cars, it was important to them that before I took the plunge I was convinced that this was the car for me.Probably will have this wonderful car for many many years, but will definitely be back!Thank you!!


Made it Fun to buy first vechile

5
ahracing on 10/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought my first truck... wonderful experience!! Ray Demers was my sales man.. He was very up beat and so fun to work with Steve Lamberto is just amazing... wont go anywhere else!!


Awesome customer service!

5
lalaper on 09/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome salesman! Very nice and welcoming. Great experience through the whole process. He is very thorough and very patient. Highly recommend Ray if you're looking for a new car!


On Line experience Not so good

3
MD Corvette on 09/13/2014

Customer Service: 3.0

I went through the on line process with Terryville Chevrolet regarding a car they had listed. While the response was quick their evaluation of my trade was very disappointing without seeing it they clearly tried to set my expectations for trade in value well below market, and forced me to look elsewhere.


100% satisfaction

5
C&S on 08/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I went to Terryville on a Sunday (yes, they are open Sundays) to look at certified pre-owned trucks and met with Steve Venturo, our salesman. Since we called ahead, we didn't have to wait and Steve immediately brought us outside to see several trucks. Terryville has a tremendous inventory, both pre-owned and new. Steve was very personable and had a great deal of patience dealing with us with a 4 year old in tow. There was never any hard-sell and we never felt pressure or rushed by Steve. The dealership has a very relaxed and layed-back feel. After having our trade evaluated, I was pleasantly surprised by the valuation. In fact, the amount we received for our trade alowed us to purchase a new Sierra 2500HD, which we picked-up the next day. Steve Lamberto arranged our financing and got us a great rate, much lower than expected. We signed all pf the paperwork in less than an hour and when we were done, left in our new truck, which was beautifully detailed with a full tank of gas.


complete satisfaction

5
jeffbull50 on 08/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Stephen venturo was my salesman. His honesty and character were impeccable.Justin Uriano and Steve Lamberto worked hard together with the bank, and, got the loan I needed.I thought I could not even get a car due to my credit status.The almost impossible was accomplished by the great team of people under Jim Frageauhelped me get thru the buy process with me driving out of the dealer with a brand new 2013 Chvy Spark LT at a great price. My kudos to all of them. And, God bless you all !!!


Great experience

5
Romeos on 07/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2010 BMW x five diesel the price was great the car is great so far no problems customer service was good Steve Venturo my salesman was excellent also the finance manager was great he got me a good deal on my financing I don't have the best credit but I got a great deal on a finance so kudos to Terryville Chevrolet


Didn't put oil filter on right, leaked oil

1
jonathanmhunt on 07/22/2014

Customer Service: 1.0 Quality Of Work: 1.0 Overall Experience: 1.0

I purchased my 2013 Silverado from Terryville about 10 months ago. It was one of the best buying experiences I have ever had. 5 stars for their sales team but their services team will never see my truck again.I brought it in for its first oil change. Lately, I have been seeing little puddles of oil in my driveway. Yesterday the puddle finally reached really concerning amounts. I called Terryville and they said they couldn't get to my truck for 8 days. How am I suppose to drive a truck that is leaking oil for 8 days?I brought the truck to Gengras this morning and they stated that who ever did the last oil change did not put the oil filter on correctly! I called Terryville's service manager Mike this morning to tell him about the problem. All he said was he will look in to it. Service department gets 1 star for poor services and awful customer services. They will never see my truck in the service garage again.Jonathan Hunt


Experience at Terryville Chevrolet

5
Patjac on 07/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We dealt with Steve Venturo and the general sales manager Jim Frageau who were both excellent. I buy a car very seldom and there have been a lot of changes since my last purchase. Both of these gentlemen made the process easier to understand. Also, they were more than willing to help us out when our new car had a issue with an airbag recall by letting us have a Cruze like the one we had purchased. Almost forgot Steve Lamberto who took the time to explain everything about the financial part of the deal. Our relationship with this dealership was due to the fact that our son bought a new work vehicle form Steve and told us we must talk to this fellow. Word of mouth is the best advertisement.


2012 Camaro SS Convertable

5
archer8681 on 06/29/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great people to deal with!! Excellent experience, would absolutely use them again! Drove over 100 miles to trade a vehicle and the they made the trip worth it!


Awesome Experience!

5
Ldp1130 on 06/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great salesmanship! Ask for Ray, and you will get super service! No pressure sales!! Vehicles are priced to sell! You will be a happy customer!


You can't go wrong in Terryville!

5
lewskimom on 06/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a new Malibu 4 years ago at Terryville Chevrolet and loved the car and the service we received. This car went to a delighted granddaughter so we shopped for a new car... several different makes and models, several different dealerships. We ended up buying TWO new cars at Terryville Chevrolet...a beautiful replacement Malibu for me and a stunning Chevy Equinox for my husband. Why two? I had a great experience working with Ray Demers, who was friendly and knowledgeable about their cars. He was very attentive to my needs and did his best to get me a great car at a great price (believe me, I checked many sources). The Malibu was such a good deal that I told my husband to check out the Equinox. He loved the ride, the look, the features immediately. Terryville gave us such a great deal on our SUV that we traded it in for the Equinox for a price we could not pass up, especially with rebates and offers. It's nice that we are getting incredible compliments and raves about our gorgeous new cars, but more importantly, we are content knowing that we paid a fair price and will continue to have good service for our cars. Terryville really cares about their customer satisfaction.


Service is GREAT

5
Kathy on 06/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Don was great, as soon as he heard I was in a car accident with my NEW car, he asked where it was and if I needed a car and I was able to get a car that day. They picked up the car, had it fixed and I just got it back... Looks great.


Excellent Service

5
Bruce on 06/11/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went in for routine oil change and tire rotation. Had front brake pads replaced and rotors turned.I did feel the cost of turning the rotors was excessive ( $230). I was greeted and treated in a friendly and professional manner with customer satisfaction being the #1 priority as usual.


Worth the 6 hr. drive.

5
jamieNY on 06/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership without a doubt is the best that I have ever dealt with. They are definitely top notch from the time you first make contact with them by phone or as I did, the internet. Justin Uriano the Internet Manager was great at getting back to me by email.Then, when I talked to him on the phone about doing a deal across state lines, he made me feel comfortable.So I set up a time to see the truck. The receptionist that greets you, makes you feel comfortable right away and is welcoming. She did not act like a robot, but someone that actually cared about directing you to the person you were there to see (Steve Venturo) in Sales. Steve was polite and engaging right from the start. He new my son and I had driven a long distance and tried to keep us informed about everything that he was doing for us. The test drive we went on was just long enough to get a good feel for the truck that he was trying to get us into. When I sat down at his desk to work out the numbers, he listened to what I had to say. Steve said that it would be hard to make that happen. But, he came back to us with great news. I personally did not think it was going to be possible and started to get my son ready for that news. When Steve came back with great news, I looked at my son. He lit up and turned red with emotion. I new he wanted to explode with excitement, but for being 12 yrs.old, he held it in well. At that point, I thanked Steve and he took us over to the other miracle worker who helped make it all happen(Steve Lamberto) the Finance Manager. He too was great to deal with personally. He even took time to mess with my son a little bit. By doing that, it shows me that it isn't just about the deal. It's making everyone that is with you feel involved even if it is in an indirect way. Terryville Chevrolet, if they have what you want it's definitely worth the drive even for someone 6 hrs. away in upstate NY.


Best Buying Experience Ever !

5
Kendrick on 06/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our purchase at Terryville Chevrolet is without a doubt the absolute best experience I have ever had purchasing a new automobile. After shopping three Local Chevrolet dealerships Terryville Chevrolet had the best price, trade, and lowest monthly payment without any runaround. Terryville Chevrolet went out of their way following up with us via phone and email after my initial visit and made sure I was completely satisfied. It was nice to get a great deal with no pressure! My salesperson Ray Demers, General Sales Manager Jim Fragreau , and the Business Manager Steve Lamberto made the buying process fun and enjoyable. Not only did they locate the exact 2014 Impala LTZ in the exterior color, interior and equipment we wanted they stayed in touch with us every step of the way to keep us informed of their progress. Everyone in the dealership was extremely friendly and concerned that we were completely satisfied. The delivery process was flawless and explanation of the car was excellent. My salesperson Ray Demers was extremely helpful through the whole sales process. The dealership is clean and well organized. This is definitely my dealership for all my future automobile needs. On a scale of 1 to 10 the dealership deserves and 11.


No Pressure, Excellent Buying Experience!

5
kencarpam on 06/03/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our purchase at Terryville Chevrolet is without a doubt the absolute best experience I have ever had purchasing a new automobile. After shopping three Local Chevrolet dealerships Terryville Chevrolet had the best price, trade, and lowest monthly payment without any runaround. Terryville Chevrolet went out of their way following up with us via phone and email after my initial visit and made sure I was completely satisfied. It was nice to get a great deal with no pressure! My salesperson Ray Demers, General Sales Manager Jim Fragreau , and the Business Manager Steve Lamberto made the buying process fun and enjoyable. Not only did they locate the exact 2014 Impala LTZ in the exterior color, interior and equipment we wanted they stayed in touch with us every step of the way to keep us informed of their progress. Everyone in the dealership was extremely friendly and concerned that we were completely satisfied. The delivery process was flawless and explanation of the car was excellent. My salesperson Ray Demers was extremely helpful through the whole sales process. The dealership is clean and well organized. This is definitely my dealership for all my future automobile needs. On a scale of 1 to 10 the dealership deserves and 11.


Incredibly Helpful

5
Kaleigh on 06/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Raymond did a great job helping me find a great car at a great price. I was nervous that I wouldn't be able to lease a car at all and was shocked at the deal I received.


I was Treated Right!

5
Kathy on 05/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my last vehicle and had the majority of the service there and when it "died" I was going to stay with Terryville Chevy... the service department has always been very helpful and I felt that they would help me in making my decision as to what I was going to purchase.. and yes, Bob and Don where very helpful. Ray my salesperson was easy to work with and actually worked with me to help me decide which vehicle was going to be the best for me.


Very efficient and professional organization

5
Edwin on 05/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent service from Sal Scata. All phases of this purchase were handled in a very professional and efficient manner. It was a pleasure to do business with Terryville Chev.


no pressure sales staff

4.7
lcfriess on 04/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We found a Subaru on the lot and worked with Sal-patient, no pressure. He let us think it over and compare other possibilities. We made the deal over the phone two days later and everything we asked for was completed. He spoke directly to me even though my partner was there and I'm female. Would have been nice to start with a full tank of gas, but that is minor. Easiest large purchase ever. Wish all car dealers would learn from this.


Terryville Chevrolet

5
Michael on 04/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great job correcting my ZL1 rear seat and dashboard issues. Terryville Chevrolet has an outstanding service staff which displayed great attention to customer care and service commitment. Well done.


ecellent

5
Sadie on 04/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I think Terryville Chevrolet did a good job with accomadating me and fixing my car, I have always liked the service they have done,


Thank you Stephen Venturo!

5
Kinch5292 on 04/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came to Terryville Chevrolet a couple weeks ago to view a few used cars my boyfriend had seen online. It wasn't the closest dealership by far but in the end was completely worth the drive! Our Sales Consultant, Stephen Venturo, was AMAZING! We were of course on a budget like most people and he did a wonderful job of negotiating with us and working within our budget. We ended up purchasing a Nissan Maxima and we absolutely love it! The process was so easy and the customer service went above and beyond our expectations (which are extremely high, considering this is not our first car buying experience). We would highly recommend Terryville Chevrolet and if you are looking for a good deal see Stephen. Thank you guys!


Super great service

5
Scott on 04/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our Sales Consultant Jim O'Connor was great, answered all our questions, and explained everything we needed to know when picking up our truck!


Thanks Rich Demonte we love our new truck

5
danman13579 on 04/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A really nice and comfortable place to shop for a vehicle without any pressure, they really work with you on getting approval for a loan, personally my best experience thanks Terryville Chevrolet


Great Place

5
Michael on 04/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience with Terryville Chevrolet was superb. Everyone treated me with respect. Professional is what they are.


Good service.

4.5
Luke on 04/05/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Had to come back for a problem created by the first appt. but the service manager took care of it on Thursday. So far so good.


Friendly, clean, great service

5
James on 04/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have dealt with Terryville Chevrolet for a number of years, and from the salesmen to service, the high quality of professionalism is what brings us back. From Ray Demers, our salesman, to Rich Godlewski, to Bob Wilson in service, is why we do business with Terryville Chevrolet.


Great Experience

4.6
tmchristiano93 on 04/01/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience at Terryville Chevrolet was great! I worked with Steve Venturo and Steve Lamberto and both were awesome! I recommend going to this dealership for any car whether it be brand new or used.


just bought my first truck , the dealer gave me a great...

5
herlofsorensen on 04/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

just bought my first truck , the dealer gave me a great deal and a wealth of information , but most importantly they allowed me to trade 2 cars for 1 new .great trade in value with a cheap sale price equals win win for me .No other dealer would do this or come even close , trust me I did my research .


Bought from them, will buy again

5
Steve M on 03/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

No pressure buying, no trying to sell me a new car or a better model or something more expensive. Just a simple, straightforward sale at a great price. They take care of title, registration and aid in switching over insurance. Super friendly, super clean facility with an awesome lounge, great staff that cater to your every need... I've already recommended this place to all my friends and family. My salesman was Tony Lapprosato, and he did a fantastic job.


GREAT SERVICE!

5
Jim/Sandra on 03/26/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service manager was knowledgeable and efficient, especially considering the repair was something of an emergency and that it happened on a very busy day at the service center. The car was repaired mid-afternoon that day. When called to pick up the vehicle, I was ecstatic that the car was still under warranty and there would be no fee. Who can ask for more?


Terryville made the used car experience enjoyable and...

4.8
mjkerner5 on 03/21/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Terryville made the used car experience enjoyable and easy.They found me excellent financing and gave me a very fair trade in.They were very pleasant to deal with.I found the whole experience very positive, and a great relief!Thanks guys!


Great Experience

5
Michael on 03/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Their inventory was superb! They had exactly what I wanted, which included all of the necessary bells and whistles. My salesman was very polite, professional, and eager to make sure that I was taken care of.


I used to hate buying a car!! (not anymore)

5
Chris G on 03/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I searched for my "right" car online - and found it at Terryville Chevrolet. I came in with my guard up - to push agains the inevitable pushy sales guys and hard sell you get at other dealers. Not here - Justin came out to meet us and set us up with Kyle. The whole crew made the experience amazing, and my wife and I walked away with great financing, an amazing car and a dealership (first one ever) that we would recommend to others. The selection was amazing - the price was as well - and the follow up after the sale to ensure that I was truly happy - that is the reason I give Terryville Chevrolet (Kyle, Justin and Lou) an easy A++


Stephen Venturo - great salesman, very knowledgeable. The...

4.8
ralphr412 on 03/15/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Stephen Venturo - great salesman, very knowledgeable. The people at Terryville Chevy are a fair and honest dealer. Not the typical "dread buying a car experience" I have always had in the past with other dealers. These guys will listen and work around your needs. Third car I purchased from them and I would definitely recommend.


Happy camper

5
Peter on 03/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

So far terryville Chevrolet has made me a believer that after the sale you are still there when I have problem . Keep up the good work and I will spread the good word's. PETE


great and friendly service,down to earth people

4.3
Lisa on 03/13/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Tony L kept a smile on his face the entire time, he was friendly and professional and that means a lot to me. Although it seemed like an entire days process I left in the first car I saw, loved, and wanted.


Great Experience with Terryville Chevrolet! WOW!!

5
Frank M. on 03/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchasing a vehicle can be stressful. One almost feels like you have to be on guard as soon as you walk into a dealership. Not at Terryville Chevrolet. Sales Mgr. Jim and Salesman Sal were a pleasure to deal with and I will return for service on my new 2014 Silverado. Everything they promised was fulfilled and the met all my expectations. Congratulations guys on how it should be done!


My husband and I stopped in last Sunday just for a look...

5
laura612 on 03/08/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I stopped in last Sunday just for a look at the new trucks on the lot. Kyle asked if he could help, my husband explained that the truck was for me; and much to my surprise from that moment on he spoke directly to me. Previously we have been to every type of truck showroom and no matter how much we say the vehicle is for me they still insist on talking to my husband. This always makes or breaks a deal for me. By the time we left on Sunday, we had spoken to Kyle and Rich, my truck was appraised and we had come to a mutual agreement that made sense for all of us. Monday, we returned and purchased a new 2014 Silverado 2500. My experience only got better when I spoke to Steve the finance manager. He took the time to speak to me directly about every aspect of the loan, extended warranty as well as the extras we had already agreed on. He left no stone unturned. In all the years that I have bought vehicles, I have never been completely satisfied; until I walked into Terryville Chevrolet.Next, week I will be going back to have parts installed that I ordered today, At that point I will be able to judge the service department's quality of service and professionalism. I believe at this point, from my previous experience, that this will exceed my expectations.Thank you to the entire staff of Terryville Chevrolet!


Bob is service is always friendly. Always has a smile on...

5
Danielle7733 on 03/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Bob is service is always friendly. Always has a smile on his fast. Will always go back for my service needs. Thank you Bob for the great service


I recently purchased a new vehicle from Terryville Chevy....

5
taniad70 on 03/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new vehicle from Terryville Chevy. I specifically went to Bob Dimeo as I have dealt with him in the past. I had purchased a used car from him and when it was time to trade it for new the transition was relatively painless. I was given more than I expected for my trade and Bob listened to my wants in a new car and what I could afford in payments each month. When the car I wanted was out of reach, he worked on finding one suitable at another dealer and dealt with me without judgement when choosing color/interior. When the car we chose was not available he somehow made it possible to get the car I test drove that was a little over my budget. Although I plan on driving this car FOREVER, if I ever have to purchase another I will definitely go to Bob.


I had been to several dealerships before terryville. What...

4.8
sweetEast on 03/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had been to several dealerships before terryville. What a breath of fresh air. The salesman there treated me like a person instead of just hustling me along. He listened to what I said I WANTED and made suggestions but was never pushy. A+ If you go to Terryville ask for Josh


Purchase of 2014 Impala

5
Steven on 03/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had visited Terryville Chevrolet web site and checked out the Impala model. When I went to their Sales Office, Jim O'Connor was the salesman that greeted me. There had been a heavy snowfall recently, but he was able to find a 2014 Impala LTZ for me to test drive. I liked the vehicle and Jim went over all the options for me. I was definitely interested in the vehicle, but wanted to visit other GM dealerships. I told Jim I would let him know by the end of the week.When I went back a few days later I told him I wanted to test-drive an Impala LT ECO. Again I liked the vehicle, but I wanted an ECO with navigation installed. Jim searched other GM dealerships and found an ECO that fit my specifications in Vermont. The car was delivered on a Tuesday afternoon and I went later that day to look the car over. Jim was able to schedule an appointment with Steve Lamberto, the finance individual for Thursday morning. Steve was very efficient and was able to provide terms that suited my financial situation perfectly. I am very satisfied with my new 2014 Chevy Impala LT ECO and would refer anyone I knew to check out the Terryville Chevrolet dealership.


Clean, professional dealership

5
James on 02/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have always been pleased with our service at Terryville Chevrolet. Bob Wilson, service mgr. and his whole staff are always pleasant and professional. Our service was always done as quick as possible.


This is the second car I bought from Ray and Terryville...

5
FredGlazier on 02/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second car I bought from Ray and Terryville Chevrolet. They are "good people"! Ray and Jim are car guys thru and thru and you can tell they love the cars they sell and want you as a customer to love yours as well. I ordered a Camaro from Ray and told him from the start exactly what I was looking for. He was very happy to help me thru the process. Jim placed my order and they both did everything they could to get me my dream car as soon as they could. I took delivery an amazing 7 weeks after we placed the order. This is amazing considering others online were taking almost twice as long for the same car!! Service has been tremendous too. Bob is very friendly and listens to your explanations with a courteous smile. When we ordered my elderly dad a Malibu, Ray was very friendly and patient with my dad, taking us on several test drives to find the right car. My dad loves the car and Ray takes care of him whenever he stops by.I would recommend this dealership whole heartedly!! I even stop by when I'm in the neighborhood to chat cars with Ray for a few minutes!!Thanks Ray & Jim!!


I purchased a 2006 Chevy Equinox from Terryville Chevy...

4.6
deb7 on 02/22/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased a 2006 Chevy Equinox from Terryville Chevy and it has been a great car. Ray was very helpful inguiding me through the purchasing process. When I decided to select another vehicle, again I turned to Ray to help mewith yet another decision on what vehicle to buy. He knows a great deal about the vehicles and will find out more tofurther the information needed. He has extreme patience with his customers. All-in-all, a pleasant expierence!


I dont know where to start im a man of faith and I know...

5
richardjohnson on 02/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I dont know where to start im a man of faith and I know GOD works in many ways and I felt like the experience I had at this dealership was heaven sent ive never came across anybody thats as compassionate and can really relate to customers and know what its like to buy or try to buy a car and when I spoke to steve for the first time and he said he will work at it he was a true man of his word he went to work like an open heart surgeon his service was superb and he has a great crew as well it was a true blessing to have found this dealership I think to be good at customer service you have to know what it feels like to be a customer with issues and relate and theyre the true dealer for the ppl!!!!


I contacted Terryville Chevrolet and stated that I lived...

5
CarissaGallo on 02/21/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I contacted Terryville Chevrolet and stated that I lived out of state, but would be visiting my family in town for two days for Thanksgiving and was hoping that I could pick up a new lease. This was my first time going into a dealership and I had hoped to use the one that I had grown up near. I made it clear that I had time constraints since I did not want to spend my entire visit at the dealership. Ray sent me a link to the site and told me to send him some of the cars that I may be interested in, fill out the financial information online, etc so I would have very minimal to do when I came and set me up for the earliest appointment of the day. When I came in I let him know that I wanted a lease, but may not actually go through with it as I had a budget and did not wish to go over it, but also wanted to LOVE the car. Poor Ray walked me through the rain to many different cars and even looked into ordering one that wasn't present. He was not pushy on me passing my budget. He only showed me vehicles that fit and didn't mock or judge ways weird preferences (No red cars, etc). When I fell in love with a vehicle, Ray spoke with different employees of the dealership and they worked out a way that I could have my car and keep it under budget. I went home to my family probably an hour after arriving and was told to come back later in the afternoon for the paperwork. The paperwork took 15 minutes, during which time I was informed, but not pressured into, purchasing "extras", to which I declined. I love my vehicle and I enjoy that the money I spend on my lease is going towards a small town dealership that takes pride in their job.


Excellent Salesman

5
Tracy on 02/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman Steve Venture was incredible he shoveled a car out of the snow (in his dress shoes) for my wife and I to look at on a Sunday at closing time, he never complained or rushed us in any way and stayed to finish the deal! Steve had our new car ready for pickup by 10am Monday morning.


I had a great experience at Terryville Chevrolet, Ray...

5
Ray14laredo on 02/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Terryville Chevrolet, Ray Demers was extremely helpful, knows the product well,was professional and dedicated to make sure everything was right both before and after the sale, Great Job Ray I highly recommend Terryville Chevy


great service .

5
Dennis on 02/13/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I cashed in a Gift certificate and ordered a trailer plug because GM used to supply these plugs in order to convert from a 7 pin to a 4 pin and no longer supplies this item with truck that comes with a tow package.


I never do these 'ratings' but I felt the need to...

4.6
rmitchell0528 on 02/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

I never do these 'ratings' but I felt the need to write in about my experience I had with one of your sales executives, Josh Lee. He went of his way to make me feel comfortable and confident in my decision to purchase a car from your dealership. Although it wasn't a brand new 2014 Cadillac, he sure made me feel like I was buying one. I would recommend this dealership to my friends and family but making sure they went through Josh first.


Sal was a wealth of information. Willing to continue to...

5
Cagg5 on 02/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sal was a wealth of information. Willing to continue to search for the vehicle that would work within my budget. I went to two other dealerships yet came back to Terryville because of Sal.


Great Service

5
Christopher on 02/12/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bob and the service team provided a fast unscheduled repair to my Silverado 3500. It is a great feeling having Terryville Chevrolet in my backyard.


Peaceful waiting room, quick in and out & friendly service

5
Thomas on 02/11/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Peaceful waiting room, quick in and out & friendly service. Also the $25 coupon from the holidays from the dealership was put to good use. Keep up promotions like that and I will gladly return for any service needs.


Great Customer Service

5
Bruce on 02/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bob (Service Writer) and Mike( Service Manager) went above and beyond my expectations to find the problem, fix it and test my vehicle until they were certain the problem had been corrected. I could not be more satisfied with the way I was treated at Terryville Chevrolet. By far the most positive experience I have had at any car dealership to date!!


When I was looking for a new car, I had many questions...

5
calebm40 on 02/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I was looking for a new car, I had many questions and concerns. Josh Lee was a tremendous help in finding me a new car. I could not ask for better customer service. I would recommend this employee to anyone looking for new or used cars. Josh was very friendly, funny and helpful. Not something you see every day.


For the first time in all my years of purchasing new and...

5
ssjbtree on 02/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

For the first time in all my years of purchasing new and used vehicles I didn't feel the pressure or got the feeling that I was about to be taken to the cleaners. Sal Scata was the salesman that I dealt with. He was very professional and courteous to me at all times. Even when he wasn't at work when I would call him regarding my purchase. I would definitely purchase another vehicle from Terryville Chevrolet and recommend them highly to anyone seeking to purchase a new or used vehicle.


Excellent sales and service

5
Suzanne on 02/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent experience with Terryville Chevrolet from first contact to final signing on my new Chevy Cruze. Will definitely come back again!


We were really surprised with how the service was here,...

4.8
vickk416 on 02/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were really surprised with how the service was here, they were not pushy at all. Bob really listed to what we had to say and took his time with helping us select our new(used) vehicle. They even let our two boxers hang out in the show room while we waited!!! (we love dog friendly places!) When it came time to get approved for a loan and sign the paperwork, it was painless and easy. Steve took his time to explain everything thoroughly, he really helped us understand everything we needed to know. After going to several other dealerships Terryville Chevy made us feel at home and extremely confident with our purchase!! We would definitely recommend buying a vehicle from them.


We walked in looking to buy cheaper used car. was unhappy...

5
bob2829 on 02/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We walked in looking to buy cheaper used car. was unhappy with previous purchase from another dealer that left us completely upside down with our payments and unhappy with our car. we were offered a lease of a 2014 equinox and still affordable and gets me straightened out. much sooner. and a better and safer vehicle for my wife to drive around in. Sooner or later i will give up on my 1998 gmc sonoma, and i know where i will go.


terryville chevy

5
Robert on 02/08/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

had stopped at other dealerships. and had been shopping for several weeks. never considered a lease. i have got to say never considered a lease and in my case it was the best option at this time. thank you.. ray d.


I met sal last week about a certified truck I had been...

4.8
Teddyo on 02/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I met sal last week about a certified truck I had been looking at.He told me that this truck already had a deposit on it .So instead of wasting our time ,he asked me what I was looking for and what's my budget.Sal was able to tell me fast that they had nothing on the lot at that time but they get trucks all the time.So I asked if it's possible to find a truck at another dealership.Sal went to work and in a few mins.he found me a 2011 with low miles only thing it was in upstate N.Y..Sal told me no problem they could get the truck here in 2 days .He called me when truck was at terryvile Chevy ,I went down and took my test drive and bought it.I was impressed that the truck was put on another truck and not driven from N.Y.


Everyone at Terryville Chevrolet was very friendly and...

5
philman79 on 01/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at Terryville Chevrolet was very friendly and helpful, from the women behind the counter to Jim the sales manager. The salesman Tony, the manager Jim, and Steve in finance bent over backwards to make me feel comfortable and get me into the vehicle I wanted. They never tried to push me into something that didn't have exactly what I wanted. They all worked very hard and went above and beyond to get me the exact truck I wanted at a payment that was in my budget. They explored every possible option with me and researched every possible discount they could offer me. They left no stone unturned and worked magic for me. I could not have asked for a better experience. I will be a Terryville Chevrolet customer for life because of the overwhelmingly positive experience I had and would recommend purchasing your next vehicle there to anyone.


I contacted Sal Scata, the Internet Sales Manager at...

4.8
smschwentke on 01/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I contacted Sal Scata, the Internet Sales Manager at Terryville Chevrolet to inquire about purchasing a pre-owned Chevy Cruze. After providing me with several options, I decided to try to purchase new. Sal made the process very easy and stress-free. Additionally, working with Steve Lamberto with the financing piece was equally as stress-free. Sal and Steve were both aware of my parameters regarding price and were very respectful of those parameters. I would have to say that this was the most comfortable car buying experience I have had to date. I would most definitely recommend Terryville Chevrolet to anyone looking to purchase a new or pre-owned vehicle.


We stopped in to pick up a Equinox brochure. Steve was...

5
Rolevi88 on 01/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We stopped in to pick up a Equinox brochure. Steve was standing nearby and offered assistance. We started to chat and shared that we had just spent a wasted 3 1/2 hours at a Watertown GMC dealer who played allot of unappreciated pricing games with us.Steve did none of the expected up selling of what we didn't want or padding of the lease payments.Since we are GM family customers we knew our expected price. Terryville Chevrolet more than met than expected price and lease amount.By the way, we leased a beautiful 2014 Impala which we feel is an amazing vehicle which provides the luxury interior with great fuel economy, safety and gorgeous styling. All at a great price. This was not easy for us to find coming out of a 2011 SRX Cadillac which is an awesome car.We will drive our Impala with comfort and pride while saving a ton of money! Stop in and see Steve, a very nice young man who will deal with you knowledgeably with no nonsense ! It's not easy to find a good straight forward dealership these days but there is one in Terryville if our experience is any indication of how everyone is treated. Can't talk about service yet!Thanks Steve !


Just purchased a 2011 Chevy Equinox from Stephen Venturo...

5
mbudnick on 12/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased a 2011 Chevy Equinox from Stephen Venturo at Terryville Chevrolet. Best car buying experience I have ever had. Great service, careful explanation of features of vehicle, excellent price, and very fair trade in credit. Both Stephen and his sales manager were great to work with and made us feel as if they really appreciated our business. Genuine good service - no high pressure. Will definitely return for service and purchases in the future. I highly recommend Stephen and Terryville Chevrolet - and I am a loan sales manager at a financial institution.


I wasnt really sure what type of vechile i wanted to...

5
lizzzyt1 on 11/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wasnt really sure what type of vechile i wanted to purchase. I drove the equinox at another dealership. I loved it. All I asked for was a moon/sun roof and not red or white color. My son had gone to Terryville Chevrolet and spoke to Steve Venturo. He found me a grey one. I wasnt sure i wanted grey either, but seeing the color was better than I thought. Thank you Steve for making my experience a great one. This was my very first new car on my own. You made me feel relaxed and no pressure. Just honesty and great service . I will be back, however not until this one dies on me or I win lotto.


Stephen was very welcoming and accommodating when helping...

4.6
karleerosexoxo on 11/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Stephen was very welcoming and accommodating when helping me select my vehicle of choice. He answered any questions I had and was honest about the vehicle and its past. When I picked up my car, it was spotless and any requests I had, had been fulfilled. I will definitely spread the word about Terryville Chevrolet and come back in the future.


parking lot and started to check out the used cars when...

4.8
machz31369 on 10/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

parking lot and started to check out the used cars when Stephen venture approached me and asked me if I needed any help in finding something to just ask him. I was originally looking for a Honda civic or Toyota Camry, used. Stephen showed me what they had in inventory and then asked me if I had seen the Chevy cruze and how it was comparable in prize. Also he noticed when I said i would prefer manual over auto. Stephen showed a 2011 to me and we took it for a test drive, a 6 speed manual !! what a nice car!! so anyways we worked out some numbers together and came out with something I could manage. Stephen also made sure i was getting a vehicle with plenty of warranty left on it. Thanks for the great experience Stephen Venturo!


We have rated Terryville Chevrolet with the highest...

5
dcbeam on 10/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have rated Terryville Chevrolet with the highest category in each selection because we were definitely pleased with the service and help which we received both from the salesman, Stephen Venturo, as well as from the finance person, Steve Lamberto. They answered all our questions and prepared us with all the information we needed for our new car. Thank you!


Made Buying a New Car Painless!!

5
CalMcG on 07/10/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went in with a number that I wanted to stay at, drove a car that I loved and Terryville Chevrolet made it happen!


Enjoyable Experience at Terryville Chevrolet

4.8
Neil B. on 06/26/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I just want to say that the professionalism of your Internet Sales employee Justin Uriano won myself and my wife over and tipped the scales in our decision to lease my 2013 Chevy Volt from Terryville Chevrolet.


I am very pleased with service dept. after having an...

5
Canty14 on 06/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I am very pleased with service dept. after having an issue with something that wasn't done right. The service manager went above and beyond to make sure everything was taken care of to the best care and I was very happy with everything. I just wanted to let them know that I am glad that they take care of there customers. I have been with Terryville for 3 trailblazers and 3 renovations. The people are friendly and make sure that you are treated right. For all those reasons I will refer everyone to Terryville Chevrolet.


RICH SALES MANAGER, SAID HE WOULD GET BACK TO ME IN A...

2.7
rsharp2327 on 04/16/2013

Customer Service: 2.0 Friendliness: 3.0 Overall Experience: 3.0

RICH SALES MANAGER, SAID HE WOULD GET BACK TO ME IN A WEEK, GOING ON 3 WEEKS NO RESPONE. TO FIND THE SAME CAR THEY SOLD WOULD FIND ME ANOTHER ONE. RAY D SALEPERSON, NICE DIDNT KNOW WHERE THE CAR WAS, SAID WAS COMING OUT OF STATE. CAR WILL BE HERE NEXT DAY. CAR SOLD THEY DIDNT EVEN KNOW ? WHO IS IN CHARGE WHAT A JOKE. ALL SAID IN DONE.NO- CUSTOMER SEVICE, NO PHONE CALLS NOTHING. STAY AWAY.


I was looking for a mid size crew cab and saw one at...

5
willys50 on 04/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a mid size crew cab and saw one at Terryville Chevrolet on Saturday night after hours. On today April 1, 2013 I went there at 8:00 AM and walked in and Ray Demers greeted me. I told Ray I had the money, title, and all the info he needed. All Ray asked was "what car or truck are you interested in". I told Ray the Red 2012 GMC Canyon. Ray took my drivers license entered me in the computer and brought the truck right up to the front door for me to test drive. We went for a ride and from there on it was a piece of cake. I told Ray I want the best price for the Gmc and my trade in. Ray came back to me within seconds with the figures and I agreed with the pricing on both my trade and the GMC. The next step was how quickly the business office had done the paper work and I went home with the truck before 2 hours were up. This was the best and fastest I've ever purchased a truck. Ray was a pure gentlemen through out the entire buying process I had. Before I got out of the business office Ray took the truck for gas, had it cleaned and put my plates on the truck and parked it right outside the front door for me. I take my hat off to Ray, his manager, and the business office for making this purchase so easy. THANKS to all but mostly Ray. Thanks again Ray your very kind and caring. Bruce


This was my absolute BEST purchase experience in my...

5
camaross427 on 03/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my absolute BEST purchase experience in my entire life! These guys at Terryville Chevrolet are real car guys! not only are they the most knowledgeable product guys, they really wanted to earn my business! Sal was the quickest and most thorough Internet Manager we have dealt with and the General Manager Jim Frageau was the utmost professional. He wanted not only to earn our business but to make sure we were completely satisfied with our entire purchase process. I will NEVER buy a new Chevy anywhere else! Thank you so much for all your help and assistance


Sent car i was interested on to auction

1.7
Not a happy customer on 03/06/2013

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 3.0

Sent a Cars.com request for a used car i was interested in, got a contact back quickly. decided to go that day to look at the car. Had some questions after the test drive, they offered to get more info and contact me back. Fair enough, contacted me back some days later and gave me the info, ok great! Then a couple hours later was told car was going to auction? I was dumbfounded! Auction? I am working on this car with sales! Why would any dealer worth its salt send a car to auction a client is in process of working on with a salesperson i have no idea, very poor judgement AND courtesy to the client. Highly doubtful anyone could get more for a car at auction than thru retail sales, but ok, GLWT! If you look at a car there, make sure its not next on the list to leave....dont waste your time, dealer is not interested in the client at all, just bring it in and auction it off, they should really make it a wholesale outlet for other dealers then.


Very Professional

5
Mike on 03/02/2013

Customer Service: 5.0 Buying Process: 5.0

Terryville Chevrolet did a professional job. They treated us with courtesy and respect. They earned two new loyal customers.


Great Sales Staff

4.5
GreggCT Packer Fan on 02/28/2013

Buying Process: 5.0 Overall Facilities: 4.0

My wife and I were greeted and treated quickly as we entered the showroom. Our salesman Sal answered and explained all our questions for the vehicles we were interested in., He was very knowledgeable in all the GM products offered. We would certainly send our friends and family to Terryville Chevrolet. We love our purchase, Gregg, CT Packer Fan


For a few weeks we scoured many dealerships and always...

5
rellie12 on 02/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

For a few weeks we scoured many dealerships and always left with a certain feeling of "there's something not quite right about this place," or "do you think they're being honest?" or "I guess it's a good fit... it will most likely work out fine." ---UNTIL we went to Terryville Chevy. We even left deposits on two previous cars before we found our perfect match with Ray and Terryville Chevy. From the moment I walked in I felt like I was in the presence of someone that genuinely wanted to meet our needs, but was okay with me walking away if he couldn't find the right car for my family. After all of the negative experiences we had it was such a breath of fresh air!!I called ahead to let him know what I was hoping to see and he was ready for me when I got there. He showed me all of the features of the vehicle and knew the answers to all of my questions. The paperwork couldn't have gone any smoother and we didn't hit a single bump in the road. How's the vehicle? It's been nearly a month and we are completely satisfied! It's everything they advertised, and more.We went from being completely exhausted by the whole car buying charade to pleasantly surprised and grateful! I will definitely be recommending Ray and Terryville Chevrolet to anyone looking for a vehicle and we will be going back for our next car in the future. Kudos!!


Went to this dealership the other day. We were not...

1
amanda3234 on 02/18/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Went to this dealership the other day. We were not greeted when we walked through the door. Then I asked for what I was looking for, was brought outside to the car and was told here it is I said can we look at the inside is the car locked he said yes we lock all the cars (ok well I know what the car looks like from the outside). If you are showing someone a car wouldn't you bring the keys with you??? Was told by the salesman several times he is ready to go home for the day. I understand it was late in the day, but when I walked in I would have appreciated it if I was treated a little nicer. I will NEVER go back here again. I have told people since then not to go there.


Great, Easy Sales Process

5
RVG1024 on 01/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sal was courteous and knowlegeable. Listened to my needs in a vehicle, and got us more than expected. I would definitely recommend buying from this dealer and am going back for my next vehicle when the time comes.


We looked at many dealerships for our new car, Terryville...

5
motleyfamily on 11/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We looked at many dealerships for our new car, Terryville had what we wanted, in the color we wanted, and gave us a great price.


I was really impressed with the quality of service I...

5
rak121052 on 11/07/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was really impressed with the quality of service I received when I dealt with Doug & Bruce on the my new Chevy Cruze. They were very informative and processed my purchase very quickly. I would recommend Doug and or Bruce to my Friends.Russ


Doug was a great salesman. A low pressure approach and...

5
joxray12 on 10/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Doug was a great salesman. A low pressure approach and was very knowledgeable about all vehicles on the lot. He was very professional and showed equal respect to both my wife and myself. Joe was great with getting all the paperwork completed efficiently and accurately. I will be recommending Terryville Chevrolet to my family and friends. Keep up the great work.


I loved working with both Bruce and Josh. I told them...

4.8
lbinathree on 08/21/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I loved working with both Bruce and Josh. I told them what I wanted, what I wanted to spend and what I didn't want. They found me a car almost immediately! I went to pick it up yesterday and am more than pleased. Josh and Bruce were very friendly, knowledgeable and easy to deal with. I would highly (and most sincerely) recommend this dealership to all. Not only was it painless, it was indeed pleasurable!


When I earned my first free career car with Mary Kay, the...

5
oliviamazzarella on 06/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

When I earned my first free career car with Mary Kay, the closest dealership was Terryville Chevrolet. It was a wonderful experience, as Doug Bailey and the rest of Terryville Chevrolet, went above and beyond to make sure it was a unique and special experience for me. I look forward to working with them in the future as I continue to earn cars in Mary Kay!


I bought my 2012 Chevy Cruz from Terryville Chevy. Josh...

5
gparker on 05/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my 2012 Chevy Cruz from Terryville Chevy. Josh Lee was my sales person and he was great. He was very helpful and knowledgeable. He answered any and all questions I had. I test drove the car, did the required paperwork and was driving my new car home in about 2 1/2 hours. The easiest car buying experience I ever had. Doug Orr handled my financial and warranty paperwork. He explained everything and also answered all the questions I had. I would recommend Terryville Chevy to anyone that is looking for a new or used car.


Doug was very helpful, curteous and didn't pressure me. I...

4.8
hoss01 on 05/15/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Doug was very helpful, curteous and didn't pressure me. I felt relaxed as he was very informative about the whole process. He and Joe were able to get me the financing I needed and delivered on time as they said they would. I recommend Doug as a great point of contact when you are in the market for an automobile. Terryville Chevrolet was a good experience for me and when I am ready for another vehicle I will see them first.


Just leased a new truck for myself and purchased a used...

5
Carl Faggaini on 02/26/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just leased a new truck for myself and purchased a used Honda Civic for my daughter. I can't say enough about the staff at Terryville Chevy, other than Thank you for making my buying experience a pleasurable one.


They are friendly and knowledgeable, plenty of cars to...

5
rei79 on 02/19/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They are friendly and knowledgeable, plenty of cars to choose from and they gave me a great deal. I will be back to replace a second car soon.


Great dealership! Genuine, helpful people here with...

5
smacgovern841 on 01/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership! Genuine, helpful people here with "real" personalities (not your average gimmicky-salesmen). Ray really worked with us on price and all the paperwork was completed with accuracy- not one problem or complaint. Will definitely drive by the other three Chevy dealers on my way to Terryville to work with these good guys.


I purchased my new Chevy Equinox with the help of Josh...

5
Mary Roulat on 10/06/2011

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my new Chevy Equinox with the help of Josh Lee. He was attentive to all of the details of the sale. The sale was completed in a professional and timely manner. The car was ready when promised. Joe Fellon was very efficient with all of the business of the sale. I would highly recommend Josh Lee and Terryville Chevrolet. Great service, thanks.Mary Roulat


I bought my new Equinox from Josh Lee. He was...

5
kkay59 on 10/03/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my new Equinox from Josh Lee. He was knowledgeable about the product, patient and answered all my questions. My car was delivered on time, as promised with no surprises. Josh is professional and very good at what he does. I highly recommend Josh and Terryville Chevrolet. Karen Kay


I love this dealership, we have bought two vehicles and...

4.8
dianecormier on 07/30/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I love this dealership, we have bought two vehicles and we are looking to get another one very soon.The service department is #1 as well


My car was totaled and I needed to buy a car fast. I...

5
jayne197 on 06/25/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car was totaled and I needed to buy a car fast. I looked in Waterbury and in Watertown. Looking for a newer used car was not easy. I found the sales men could not be bothered with me, since I was not looking for a Brand New Car~Finally.....I went to Terryville Chevrolet. I walked the lot, found an awesome car, with all the bells and whistles I was looking for, took it for a ride, made an offer.....I was in & out in 1 hour. I've been looking for 3 weeks, feeling abused.! What I've been searching for was right here at home. Josh the salesman was awesome, breath of fresh air! I would recommend Terryville Chevorlet to all my friends and family. I will be back, and this will be our 1st stop in the future!!! ~Jayne from Thomaston~


$57,990

Mileage: 31620

Color: Black

Transmission: Automatic

Body Style: SUV

City: Terryville, CT

Engine Type: 5.6L

$39,999

Mileage: 43949

Color: Gray

Transmission: 6 speed Automatic

Body Style: SUV

City: Terryville, CT

Engine Type: 5.3L L83 - SIDI: Spark Ignited D

Contact seller for price

Mileage: 32769

Color: Gray

Transmission: 6 speed Manual/Standard

Body Style: SUV

City: Terryville, CT

Engine Type: 2L In-Line

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