Terry Thompson Chevrolet

very nice staff

Our salesman, Mr. Elliott, was very knowledgeable, polite and a pleasure to work with. Thank you.

Good Truck Buying Experience

No pressure. Showed me the trucks I wanted to look at, Test drive was long enough to get a feel for the vehicle. Price was fair and everyone I dealt with was friendly. Even the warranty sales person was low pressure. Good experience.

Bob Robbins-new vehicle purchase

The service department is the reason I looked to Terry Thompson for my vehicle. I have purchased other Chevy products locally, but have found that Terry Thompson has the best service department in the area. Jason Morris and Courtney are a pleasure to work with and have provided outstanding service and support on my 2005 Trailblazer and 2007 Silverado. One never knows what to expect when shopping for a vehicle. Gerard Sims is the best sales person I have ever had the pleasure of dealing with. No pressure, straight answers, honest pricing. The finance guy, Steve, was a pleasure to deal with. Again, no pressure, straight answers. Everyone I had contact with from the receptionist when I first arrived to the detail person when I drove off with my new truck were professional, helpful and pleasant.

Review of TT dealership

I made a new vehicle purchase 9-6-16. From beginning to driving my new PU off the lot I was treated as a 'value customer'. Additionally I made some add ons which were handled quickly, professionally and with a smile. I will gladly pass on my experience to my friends.*I had trouble sitting my garage door opener and when I sought help a representative traveled to my house after hours setting the device for me. I'd call that going the extra mile for a customer.

Poor Service

My Chevy Van sat in their shop for three days after I brought it in for a check engine light. The service manager called me with a price and other things that it needed. I agreed. Then on the third day they apparently just for the first time actually looked at it and told me I need to take my van to a shade tree mechanic because they did not think I wanted to spend the money it would take to fix another problem. My van is a 2004 Roadtrek conversion still worth 40,000 and they treated me like I was a nothing driving a junk car. They were very unprofessional, lied to me about what was wrong. Encouraged me to buy other services before they had to admit that they had told me all of that without even looking at it. I might add that I had a reservation for this repair and they still treated me anything EXCEPT like I was family like their advertising alleges. Not a good experience. I took my van there to get Chevrolet service but apparently they do not care if you did not buy it there. Avoid this repair shop!

Repair scratches

My appointment was at 8:00. Once I got there they said they were informed the man that was to work on my car was not going to be there until 8:30. I was not informed ahead of time. I had told the man I live in Mobile and I have to take off work to bring my car there. Then I called to see if it was finished at time I was told it would be. I got cut off. Waited for 20 minutes called back and was told. Oh your car is ready. I asked why they didn't call and let me know. I had to go back to work. I ended up taking the day off because it took so long. I am coming back Friday. I hope they don't change time on me again.

Chevy Cruze purchase

Just bought a new 2015 Chevy Cruze. Made contact with the online sales manager, Mike Doane to complete the transaction. He was very helpful in facilitating the transaction. Concluding the sale was easy, not a lot of waiting around. Looking forward to my new experience with our new Chevy Cruze.

Was not to traumatic of a buying service

Overall not too bad. Was disappointed in the way my car was cleaned. Bought a used vehicle and it took them 3 hours to get it ready. Climbed in the vehicle and in the crevices an such, still had crumbs that they did not take the time to get to.

Very poor service!!!!!

When I brought my 2015 Silverado crew cab, I had a few paint scrapes, no big dead or so I thought. I live 100 miles away from this dealership and after 5 times down to the dealership I still don't have my paint done. The last time I went in I was going to get my paint done. I also told the service department that when I drove at night my headlights, both hi and low were very deem. So after half a day they came and got me. The first thing I was told that my paint did not look right to them and as far as my light problem, I was told it was to bright outside. But if I would Waite until my next oil change, I could bring it in and they would fix my paint. They said that my oil change would be free. Well after hundreds of miles and lots of gas, I get a free oil change. All I can say, is that oil must coast a arm and a leg. As for my lights, I'll use another dealership.

Ttown Bound in My First Truck

Great experience with the salesman. Other sales people were happy to assist if he was busy. I never felt pressured and was able to take the time I needed to make the buying decision. The sales manager was also very helpful in the process.

So Impressed!

Wow! I am beyond thrilled with my new purchase from Terry Thompson! The sales associates were very professional and thorough and gave me a terrific price! So grateful for their kindness and knowledge. And loved buying LOCAL from a dealership that does so much to support our community! If I had shopped the entire country, I know I couldn't have found a better deal or had a better experience. Thank you Terry Thompson Chevrolet! Happy, Happy, Happy in Fairhope!

Excellent Service Department

What a terrific Service Department! Customer satisfaction and their peace of mind is achieved by always reassuring that the job will be properly diagnosed and completed by professionals. Thanks to all for a job well done....

Great car buying/servicing experience

Gerard Sims is a great person to buy a car from. I asked him to "keep an eye out" for a particular type of small SUV for my teenage daughter and within 1 week, he found the absolute perfect vehicle for her and I bought it. He had the paperwork done and we left with the car within the hour. I ran into a couple of minor issues after purchasing but their Service Department handled it like pros and had the car was repaired and returned to me quickly. EVERYONE I dealt with followed-up and make sure I was satisfied.Great job Terry Thompson Chevrolet!

Service

Service Dept is always on top of things, taking care of my Traverse to keep me and my family safe and moving! Thanks to Courtney & Jason!

Great experience.

Worked with Cliff Stapleton and he was amazing. Got the car exactly how I wanted at a price that I was happy with. It was simple, and stress free! Wonderful car buying experience.

Awesome Z71

Purchased a 2016 Z71 black LTZ. Amazing service and friendly sales people. Walked in and left happy with the truck of our dreams.

Great car buying experience

Purchased a 2016 Impala LT. It was fast and easy with no pressure at the right price. Nick Lambert was very knowledgable on the car and answered every question. I plan on buying all of my vehicles at Terry-Thompson Chevrolet. Financing was fast and simple. Everyone I dealt with was very professional and cordial.

Great experience!

Professional, honest - not pushy - just presented the product - they have pride in their reputation and cars! It was great!

Diana Proffitt Milton FL

Very happy with the service they provided me always professional and friendly

My 2nd Great car buying experience

From my initial contact, to my message getting to my Sales Associate Gerard Sims, to me driving off the lot, it was another great experience. This is the second new vehicle I have purchased there through Gerard. The great experiences starting with the first contact, then Gerard, then Steve, and last but not least the outstanding service Dept. I truly believe that good people, buy from good people. Honest and trustworthy. Your dealership reaffirms that. I have a Chevy dealer in my city, but it pales in comparison to Terry Thompson.

2016 Z71 Excellent Purchase Experience

Purchased a 2016 Z71 crew cab. It was fast and easy with no pressure at the right price. Mike Doane was very knowledgable on the truck and answered every question. I plan on dealing with them again in the future. Financing was fast and simple. Everyone I dealt with was very professional and cordial. It was a home town environment.

Great service experience

The entire service team was very professional and treated me like an old friend or family member. They kept me aware of the progress and finished all the work on or before the scheduled time and for the quoted price. Overall, it was a great experience.

Exceeded Expectations

Had an issue with remote door opener. Spoke to management about it. Without any hassle, I was given a new remote at no cost, and it was immediately programmed in the shop. This is just one example of how Terry Thompson treats their customers the right way.

A great dealership wih sales and service

Always very professional, courteous and efficient with sales and service. Have done business with them for about 10 years.

Change is Good

I started the car buying process online. I had only been to Ford Dealerships across the county. They were not as attentive and helpful as John LaGreca at Terry Thompson. I became a Chevy owner after 12 years of driving a Ford. That's the kind of experience I had at Terry Thompson. They were willing to work with you to ensure you found the car you wanted close to the price you wanted to pay.

Highly recommend

Great experience at Terry Thompson--was a pleasure buying from them!

Great Service Department !

Highly recommend this Service Department. Over the past five years, every Service visit has been greeted with professional service from the Service Writers to the highly trained mechanics. Thanks for a job well done!

Chevrolet Camaro

They made me feel like I was part of the Chevrolet family.

great service !!!!!!!!!!!!!!!!!!!!!

The salesman was great. He showed me everything about the truck and explained many products to me. I called and drove from Gulfport and when I got there he had everything ready for me. Great guy

Vehicle purchase experience

I've bought quite a few vehicles in my time but this has been without question, the most pleasurable experience that I've ever had!!! Marty and Steve were a great team and very professional and awesome to deal with!!!

Fast and satisfied service.

Contacted them over the internet and told them the type of vehicle and what accessories and color I wanted. They contacted me the same day and had the right truck waiting for a test drive when I arrived. They gave me a fair trade in price for my old truck and reduced the overall price some more. Couldn't have been easier. In and out in an hour and a half.

Great service, very happy customer.

My salesman found me the exact truck I was looking for, and helped me set everything up before I left the dealership. I was very pleased with my experience.

Best experience with a car dealer, Ever!!

Terry Thompson Chevrolet may possibly have the best sales and finance staff I have ever dealt with. Nick Lambert (sales) and Steve Dorsey (finance) delivered more than expected. Great customer service and detailed information. Nothing was hidden or glossed over and the final price was very fair. Couldn't ask for more. Highly recommend.

Excellent Service - Timely and Quality Service

Service is very professional. Atmosphere is very friendly and you are treated like family. As a repeat customer my vehicle is well known and quality and value are excellent.

Wonderful dealership

Greg took excellent care of us!!!! He answered any questions that we had.

Ordering Parts

I ordered parts for my GEM car (or I thought I had) after a month I called and talked with Charlie and he was the most rude person I have ever tried to do business with. Please avoid this dealership.

Hands down, best experience ever!

Awesome experience at Terry Thompson Chevrolet!!! Absolutely painless--they made everything so easy! Will never go anywhere else!!!!

service for 2015 Tahoe

The customer service and service of the team at Terry Thompson Chevrolet are tops ! Very thorough, courteous and professional. They know what they are doing. Very good in sales as well - helpful but not too pushy.

Great Purchase

My experience at Terry Thompson Chevrolet was very enjoyable. Very kind and professional staff. From start to finish a great experience

Terry Thompson Fan

Terry Thompson has the best overall experience in the Mobile / Baldwin county area. Anytime I stopped in to speak to my previous sales person while having a service done on my vehicle and ended up leaving with a new vehicle, should tell you how easy it is to do business with Terry Thompson. The satisfaction does not stop after the purchase like a few dealerships in the past but even in the regular scheduled maintenance with the service department.

Very Satisfied Customer

Terry Thompson sales person was very helpful and courteous. Our sales person was very thorough and was able to quickly get us in and out with our new purchase. I would recommend Terry Thompson Chevrolet to any one who is looking to get a get deal with good service.

2015 Equinox

I made contact with Mike Doane a week prior to purchase. He is easy to communicate with. Upon arrival to TT, Mike put us with Karl Boyda. Karl was very straight forward and addressed all our concerns easily. Brian Mott in finance was very nice and easy to work with. I feel like I was treated fairly, well informed and I am very satisfied with my Equinox. I highly recommend the staff at Terry Thompson.

Terry Thompson

I made contact with Mike Doane a week prior to purchase. He is easy to communicate with. Upon arrival to TT, Mike put us with Karl Boyda. Karl was very straight forward and addressed all our concerns easily. Brian Mott in finance was very nice and easy to work with. I feel like I was treated fairly, well informed and I am very satisfied with my Equinox. I highly recommend the staff at Terry Thompson.

2008 Honda Ridgeline Purchase

I started buying vehicles from Terry Thompson when a friend told me to give them a chance, so I did an I bought a 2002 Chevy Tahoe an a 2002 Chevy Silverado. They had the vehicles I was looking for in stock with the options i was looking for along with a price that I could get anywhere I looked. I told the sales rep. that I would be interested in a 2003 50th Anniversary corvette when they came out, an he said he would give me a call when they came out. When it did he called me an asked me if I was still interested an I said that I was. he said he would give me a call when it arrived, an he did an I returned to Terry Thompson again an bought a 2003 Corvette.I recieved a very good price for the car like I did before, an was very pleased with the complete process of the purchase. In 2012 I called Terry Thompson an talked to the internet sales Manager Mike Daugn about getting a 2013 60th Anniversary Corvette. We ordered one that day an got the process started, an he called when it came in and I went down there again an purchased another vehicle from Terry Thompson Chevrolet. I recieved a great deal on the car again just like before, a nice enjoyable experience knowing that you are truely being treated fairly when you purchase from Terry Thompson Chevrolet. I was involved in a accident several weeks ago an my Tahoe was totaled I wanted to replace it with something a little smaller. I went to Terry Thompson Chevrolet an found a nice used 2008 Honda Ridgline on their lot an drove back down there again an got another great deal from Terry Thompson Chevrolet. If you are in the market for a new or used vehicle you need to check with Terry Thompson Chevrolet for a great new or used vehicle !

Great Experience

This was out first purchase from Terry Thompson. We had the pleasure of dealing with Mr. Gerard Sims. He was outstanding. Everyone in the dealership was extremely helpful and kind. I will buy from them in the future. Gerard Sims is the is the guy you want working for you!!!!

Great Service Department

Arrived at Terry Thompson for routine oil change service. Apparently the service tech could not remove the seized oil drain plug from the new oil pan that was installed on 3/15 due to oil leaks. Special thanks to Jason and his Service Techs for a job well done in the repair and getting me back on the road quickly..

Excellent buying experience

I recently purchased a new 2015 Tahoe at Terry Thompson Chevrolet. After years of owning expensive foreign cars I decided to try something different. The minute I arrived at the dealership I knew I had made the right decision. From the sales person to the finance person I was impressed(I am not easily impressed). The information I needed to make a decision was available, there was no pressure, and once I made my decision the purchase process was quick and efficient. I look forward to many years of doing business with the people at Terry Thompson.

Great Experience and Deal at Terry Thompson Chevro

We bought a 2015 Chevy Silverado from Terry Thompson and are very pleased with the experience and personnel at the dealership, especially our salesman, Mike Doan, who worked with us tirelessly to complete our purchase. Mike was very knowledgeable about the type vehicle we were interested in and found an exact match of what we wanted. Actually, everyone at Terry Thompson was friendly and helpful - from the receptionists to other sales personnel. We've had the vehicle about a month now and are extremely pleased with the purchase. When it's time to buy another vehicle, Terry Thompson Chevrolet will be our choice. Thanks again Mike!

Great experience

Mike Doanne, the internet sales manager, was great to work with. He was very knowledgeable and detailed when showing me the truck. I told him where I needed to be price wise and he made it happen. He was very easy to work with, it was a quick and painless process which is not always the case when buying a car. Shoot Mike an email, he will fix you up.

Terry Thompson Experience

The salesman (John LeGreca) was very knowledgeable about the vehicles and tried very hard to find the vehicle I wanted. All the staff was friendly and helpful.

2013 Acura MDX

Great buying experience. No slight of hand or finance manager antics. Good people. Will have car serviced by them because of their purchasing professionalism.

New car purchase

The salesman was very accomadating and wasn't pushy. I really don't like car salesman but Terry Thompsons sales force has made me think better of them. I would definetly come back to Terry Thompson and recommend them to my friends.

Great service

beyond expectations picked up car-changed oil- washed and vacuumed car. Would recommend Terry Thompson Chevrolet to anyone. Thanks Great service and wonderful sales person

2015 Chevy 1500 Z71 Double Cab

My buying experience was excellent. I will be doing business with the Terry Thompson for all my future vehicle needs.. I had a good feeling about my purchase when I left Terry Thompson with my new truck and Gerard Simms made it that way he also was very patient in showing me all the new electronic features and setting everything up. Very pleased and highly recommend Terry Thompson and dealing with Gerard Simms.

2015 Z71 Offroad Siverado Double Cab

I recently purchased a Chevy Silverado Z71 offraod double cab from Gerard Sims at Terry Thompson Chevrolet in Daphne AL. Great car buying experiance! left there feeling great about my purchase Terry Thompson Chevrolet has come through for me, and I will return for my next purchase. The customer service is excellent, from the salesman to all others involved in the process of my financing. I will refer everyone I know who needs a new car.

Overall Great Experience!

I recently purchased a 2012 Hyundai Veloster. From here at Terry Thompson Chevrolet. It was a great overall experience, was not perfect, but buying a vehicle never is. Marty Rowe my salesman was more than helpful throughout the entire process, he made sure everything was taken care of and went the extra mile to help me get all the paperwork and financing needed. I am very pleased with my purchase and will be a customer here for years to come.

Great experience

Karl treated me fairly and we worked out a deal that was satisfactory. The car was not detailed too my satisfaction inside widows were very cloudy. I was told the rear seat head rest could be removed but there is no button I could find. The car drives wonderful. I wish the steering wheel came down lower. Overall the experience was great. THANKS>

Warranty Service

Took a brand new Colorado (purchased at a different dealership who gave me a better price) to Terry Thompson because of a blemish in the paint under the protective film over the rear wheel well on Tuesday. The service advisor (Greg) told me to bring it back on Thursday because their paint guy only worked Thursday and Friday. I brought it in this morning (July 2) only to be told by a different service advisor that the paint guy (Terry Thompson doesn't have a body shop) only works Friday and wouldn't be in this week due to the holiday. The Service Manager (Jason) told me I would have to take it to a Chevrolet Dealership with a body shop to get the work done under warranty. The nearest one is either Sandy Sansing in Pensacola or Bay in Mobile (either way about 45 minutes from the house). I called and spoke with the Service Manager at Sandy Sansing who recommended I contact Southern in Foley. I did and scheduled a service visit with them for Monday morning. Now bear in mind that Southern doesn't have a body shop either, but was more than willing to address the issue. THAT is customer service. Telling someone to go to another dealer is NOT. I am less than impressed with the treatment I received from Terry Thompson and even though they are significantly closer to my home than Southern, they will most definitely NOT be receiving my business in the future. For crying out loud....if you're the SERVICE manager....look up the definition of the word Service.

Great experience and deal at Terry Thompson Chevrolet

We bought a 2015 Chevy Silverado from Terry Thompson and were very pleased with all personnel at the dealership, especially our salesman, Mike Doan, who worked with us tirelessly to complete our purchase. Mike was very knowledgeable about the type vehicle we were interested in and found an exact match of what we wanted. We are so pleased with the purchase. Everyone at Terry Thompson was extremely helpful and friendly (from the receptionists to other sales personnel. When it's time to buy another vehicle, Terry Thompson Chevrolet will be our choice (from this day forward) "smile". Thanks again Mike!

great dealership

awesome experience. I have purchased 12 vehicles personally from this dealership. I really enjoy the buying experience the customer service is awesome with friendly and competent staff. the standard and quality of the Chevrolet brand is what I am after in a vehicle and I know that I can get it here.

service at Terry Thompson Chevrolet

Love Terry Thompson. The work is done in a timely manner and everyone is courteous and professional. Love Courtney ' s vivacious personality. I recommend Terry Thompson to all..

Mike Doane and Steve Dorsey

One of the most painless car-buying experiences I have ever had. Spoke to Mike Doane on the phone one afternoon, came in the next day, and he was ready to show me my new truck. He was very knowledgeable about the vehicle and answered all of my questions honestly. Steve Dorsey was also very friendly and informative. He took his time making sure everything was explained. Great experience from start to finish.

Great Sales Team

Excellent experience. Would definitely recommend to friends and neighbors.

Great service and friendly personal

Very helpful sales people cliff was very helpful in getting my Silverado 2015 and would highly recommend terry Thompson chevrolet great trade in pricing daphne Alabama

2015 Silverado

Our salesman Karl was very pleasant and courtious. There had been a mess up on their website about the price of a truck(that was not on their lot). They were able to honor the same discounts on a similar truck. I was very happy with the entire transaction and would definitely recommend this dealer and especially Karl to anyone.

Excellent Customer Service

We bought our Chevy Cruz after reviewing Terry Thompson's pre-owned vehicles online. Travis Bond answered all our questions and did his utmost to make our car purchasing experience a great one.

Professional

This Chevrolet dealer ship should be the bench mark all other dealership what to achieve. Terry Thompson has maintained both my 2005 Trailblazer and 2007 Silverado since I purchased them new, even though I did not purchase either vehicle from Terry Thompson.I tried the dealership that sold the vehicles and had numerous problems getting issues resolved. I kind of stumbled on Terry Thompson and have been a repeat customer of their service department since early 2006. I have found that the cost of maintenance is in line with locally owned independent repair shops. The big difference is that when I pick up the vehicle after servicing its fixed and ready to go. They don't believe in simply changing parts, they have the expertise and equipment to identify the problem and correct it.The entire staff, from service personnel to sales and front office staff are the best. They are focused on the customer and their satisfaction.

Purchasing a used vehicle from Terry Thompson Chevrolet

When purchasing a used vehicle from Terry Thompson they gave me a good deal on the vehicle, and appraised my trade-in higher than any other dealership. And overall the whole process was a pleasant experience. I would definitely recommend them to anybody that is in the market for a new or used vehicle.

Time well spent

Working off night shift I told Nick I really was'nt wanting to spend the rest of my off day waiting around. He expediated my buying experience professionally.

Service Dept very good

Hate to see that Michelle has left but Courtney is excellent at her work. She said it would not be long with my maintenance and she was right. I have always had excellent service with the service dept.

Great experience overall-mike doane is fantastic

mike doane, Internet sales, was fantastic. He got us the vehicle we wanted at a great price. He was also very patient. The dealership was very professional and great with follow up, without being too pushy. I'm glad to owe my first Chevrolet.

Great place to buy a vehicle!

Could not ask for any better treatment. If you need a automobile go to Terry Thompson Chevrolet. You will be happy you did!

Poor customer service

Terrible customer service. No one will return phone calls even after involving gm customer care. Greg in the service department is rude. Have bought 5 vehicles there over the years and this is how they treat you when you need warranty work. Make the drive elsewhere.

Chevy Traverse

I recently purchased a Chevy Traverse from Mike Porter at Terry Thompson Chevrolet in Daphne AL. It was by far the best car buying experience that I have ever had. Mike listened to what I wanted and gave me a fantastic deal. I couldn't be happier! I love my Traverse. It drives and rides like a dream!

Excellent Customer Service

I have purchased 2 vehicles from Terry Thompson in the last few years and I have had a fantastic experience each time! I highly recommend this dealership to anyone looking for a new or pre-owned vehicle.

Used Silverado 1500

Karl and Clay were awesome and very fair to deal with. A great buying experience.

2014 Silvarado 1500 crew cab

Great buying experience. Mike Doane made the purchase process easy and stress free. They made the sell work for me, where other dealerships wouldn't. That was very appreciated. Highly recomended.

Poor Service

After buying several vehicles from this dealership and the same salesman Mike Doane over the years you would think my transaction would have been easy . I went in trying to buy two vehicles we were within four thousand from making a deals, instead trying to make a deal he kept trying to show me how he have save me money with that so call four square sheet, not one time did he go get with the salesmanger to see if we could have close they gap. after buying as many vehicles as I have ,I think he could have tried a little harder to make the deal ,but I left there with no Vehicle at all,and a bad taste about Mike Doane ,and Terry Thompson.

Excellent Dealership

The salesman was very knowledgeable about the vehicle we decided to buy and helped us with picking features we needed. I was very impressed with the dealer and JACK CANNON WHO MADE THE CAR BUYING PROCESS ENJOYABLE.

Reyired

Excellant car buying experience.Nick my sales rep was veryknowledgeable an profesional

Great to work with people you know.

Many thanks to Cliff and Clay. Ya'll made the buying experience easy. I have and will recommend Terry Thompson to my friend and family. Thanks Again

Excellent - Again!!

This is the second vehicle I have purchased in 3 years from the same dealer and the same salesman - Gerard Sims at Terry Thompson Chevrolet. But it is NOT just the purchasing experience that brings me back, but the Service Department is exceptional. The have handled ALL the routine maintenance on my wife's car and they will handle my new truck as well., The people at Terry Thompson Chevrolet are Friendly, Knowledgeable and Professional - I highly recommend them for any auto needs that you may have.

Chevy Silverado / Predator Series

Another GREAT car buying experince with Terry Thompson !!!!!!!!! Cliff stapleton and Steve in Finance are super !!!!!!!!!

Excellence

I've used Terry Thompson for my service needs for the past 8-9 years, as long as I have lived in the area. They have always ttreated me well & taken good care of my vehicles. I was there yesterday to get my Colorado serviced & was in & out in an hours' time. I highly recommend them!

Excellent Service Department!

Each visit at this Service Department, upon arrival, I have been consistantly greeted by a friendly and knowledgeable Service Writer. All of the repairs and services performed on my 2011 Chevrolet 2500HD Duramax diesel pickup were performed in a professional and timely basis. It's great to deal with a team that thrives on friendly customer relationships and performs services 'Right the first time'. Thanks..... will return future business!

Friendly and professional service

Great job!! Each visit, whether performing routine PM, Warrenty work or repairs on my 2011 Chevrolet 2500HD Duramax diesel pickup truck. The Service Staff from the knowledeable Service Writers to the professional mechanic performing the work has completed the work in a cost efficient and timely professional manner. Thanks!

Recall

They took care of the latest recall on my 2014 Spark in a very timely manner. The service team was very accommodating and professional. Excellent experience overall.

They gave us excellent sales and service

We had excellent service from the salesman to the service department.

Mr. Ronald Pirnie

This is the first time Terry Thompson Chevrolet has disappointed me and I have had many vehicles in for repair. I delivered my 2003 350 pick up to the dealership four weeks ago. Everyone was clear on what was to be done and the parts were on hand. I left the country with my schedule clear to all personell at service only to return to find my truck untouched. At that time everybody was chasing and dashing because the truck had to go back into service on this Saturday. The primary reason for the repair, to replace a rear transmission housing, was left undone. Don't think anyone was paying attention!

Easy Experience

I would definitely go back to Terry Thompson for any other car i would buy in the future. Our salesman, John LeGreca , was excellent, and did not try to push us into a car. We love our new car, and we are looking forward to returning for our service. The entire experience was easy, and their follow up makes me feel we were more than just a sale for them. They make us feel like it was personal for them to make us feel good about our choice.

Awesome Customer Service!

Terry Thompson Chevrolet is great. I will be a customer for life. Awesome service!!!! I will definitely be calling Mike Doane when I need to buy another car. Thanks Terry Thompson Chevrolet!

Florida customer

I found my new CTS on line...drove 98 miles to check it out, the salesperson, Mike Doane was informed & friendly...smoothest purchase ever. I forgot a cooler in the trade-in car, called Mike & he offered to mail it back to me. Good PR. Large, clean, good looking dealership.

Under warranty service

This was a no hassle visit as our car was in and out on time.

Great experience!

Always enjoy taking my vehicle to Terry Thompson. I feel that I can trust them. I did business with Michelle, Courtney and Jason and they were great. They also had my husband's vehicle at the same time. Thank you again guys for a great job.

Happy Customer

Terry Thompson Chevrolet is great. I will be a customer for life. Awesome service!!!! I will definitely be calling Mike Doane when I need to buy another car. Thanks Terry Thompson Chevrolet!

Service department POOR SERVICE!!!

Service Department did not have loaner car ready! Never call to tell me when one would be ready. After saying they would! Called them back and was told we would not be getting a loaner. They lied about when vehicle was being worked on.After spending $60,000.00 on a vehicle that broke down before 3000 miles and had a recall on it. You would think that at least Terry Thompsons employees would know what the word SERVICE means.The right hand does not know what the left hand is doing.

Friendly staff and fast service!

I had such a wonderful experience at Terry Thompson Chevrolet. I have purchased several vehicles from other dealerships but I will forevermore return to Terry Thompson Chevrolet for the great service! I would recommend that anyone looking to purchase a new or used vehicle not do so until you have stopped by their dealership.

Honda Pilot EX-L

My experience at Terry Thompson Chevorlet was very enjoyable. Very kind and professional staff. From start to finish a great experience.

Happy customer!

I have now purchased my second equinox from T-Thompson. I enjoyed everything about my buying experience. Marty and Margo were terrific the first time I purchased a vehicle and I was not disappointed the second time I purchased a vehicle. They listened to me and what my desires were and worked diligently on my behalf to acquire the vehicle of my choice. The price for the vehicle was where I needed to be for my budget. Everyone made an effort to introduce themselves and made me comfortable. Thanks guys!!!

Very Satisfied with the purchase of my 2014 Equinox.

My buying experience with Terry Thompson Chevrolet was excellent. The sales person was very knowledgable of the vehicle I was interested in, as well as had a GREAT attitude. I was satisfied with the purchase price of my new 2014 Equinox and I would recommend my friends and family to shop there as well.

2015 2500HD Siverado LTZ

Caitlyn was absoultely great from the start to the finsh. Highly recommend letting Terry Thompson take you home like my experience took me home! And for the second time in 25 years, I actually met and talked with one of the owners, Ty Tjompson. Great dealership!

Thrilled with Post Purchase Care!

Thrilled with my 2012 Camaro purchase from Terry Thompson Chevrolet and very pleased with the continued excellent service care for the past two years. Terry, Ty,Max, Courtney, Michelle, Lynn ,Charlie, and Bullet, you all are such professionals helping me out with the recent recall. Thanks again, the Dave and April Singleton family

Exceptional!

Buying my latest vehicle at Terry Thompson Chevrolet was fast, easy, and completely hassle free. I look forward to a long and lasting relationship with this particular dealership.

Great Service at Terry Thompson Chevrolet

As usual, the service was great at Terry Thompson on 6/30/2014. The waiting room was comfortable and well appointed. All of the personnel were friendly, professional and knowledgeable. The service was performed in a reasonable timeframe.My family and I have always received exceptional service from this dealership,and we have been customers there for over 25 years.

Worst service experience ever!!

Will never go to Terry Thompson for service again! Nor will I or anyone else in my family ever send people that way. Conflict of interest when the mechanic is the service writer's husband. Items stolen from vehicle. And wouldn't wish Jason, the service manager, on my worst enemy. Basically was called a liar and implied we took the items ourselves. Never again!

Very Satisfied

Just bought a 2014 Corvette Stingray convertible. Nick was awesome - not high pressure AT ALL. He let us make the decision on our own. He followed up with us all day as we kept coming up with additional questions for him to research. When we showed up to sign our paperwork, it was all ready and we were out of their quickly.... Not like many dealerships that hold you hostage until you are so hungry and tired, you just give up. This is the 3rd vehicle we have bought from Terry Thompson and would recommend them to everyone

Very Satisfied!!!

Just bought a 2014 Corvette Stingray convertible. Nick was awesome - not high pressure AT ALL. He let us make the decision on our own. He followed up with us all day as we kept coming up with additional questions for him to research. When we showed up to sign our paperwork, it was all ready and we were out of their quickly.... Not like many dealerships that hold you hostage until you are so hungry and tired, you just give up. This is the 3rd vehicle we have bought from Terry Thompson and would recommend them to everyone

Great Service, Friendly, very helpful

My husband and I had 2 trade-ins and found both Anthony (Sales) and Steve (Finance) very knowledgeable and helpful. We walked out with 2 new vehicles and very satisfied with our experience. Both young men stayed afterhours with no complaints that does not happen very often in todays world.

Thank you.

Catilin and Mike answered all my questions and concerns. They were able to put me in a new car. And I plan to purchase all future cars from them. The service was excellent.

Bad experience with the sales manager

On Saturday, my wife and I visited Terry Thomson Chevrolet in Daphne to try to buy a Chevrolet Traverse. On the price negotiations we requested to see if we could talk to the sales manager since we did not understand why Terry Thomson could not meet the price or close to the price we had obtained from the Chevrolet website. We were offered a car with less features than what we had on paper and for a higher price. At the moment, we were sitting and I sincerely believe that that we addressed everyone with respect and courtesy. When Mr. Clay Borg arrived, he placed his foot on the table while talking to me and my wife. It calls my attention that this position is very uncomfortable to sustain during a conversation but I believe that Mr. Borg was trying to make a point. I quickly realized that I could not talked to Mr. Borg since he was not interested on what I had to say. I understand he is a busy man and I might have been taking him away of his duties but I feel that we did not deserved a sarcastic statement telling me that I had worked the system or wasted their time. Mr. Clay Borg was very rude and never allow me to explain my concerns with his proposal so that he could explain if he could meet my requirements. Mr. Borg also fail to understand that I wanted to buy a car from Terry Thompson since we had had a very good experience the last time we bought a car at this location. I was very clear to all that if I did not feel comfortable with the price, my intentions were to wait and build a larger down payment and still buy the car from Terry Thomson. This is the closest Chevrolet dealership to my house and your maintenance department is great.After careful consideration we decided that the foot on the desk deal from your sales manager is more than what we would accept from someone we are trying to do business with. We will go ahead and try our luck on the internet and evaluate if it is worth buying from Terry Thompson Chevrolet (Who I do not blame for the actions of this individual).Jose N.Spanish Fort, AL

Very pleased

They Made buying a new truck a very enjoyable experience without the hassle. I would highly recommend them for any new or used auto purchase.

Excellent

The best dealership experience ever! Done in 2.5 hours. I got a AWESOME deal on a pre-owned vehicle and warranty! Will definitely recommend this dealership to others!

New Truck Buying Experience

Purchasing a new vehicle to me has been in the past very frustrating and unnerving. Mike Doane, Salesman, found the truck we wanted and at a price that we could afford. He put us at ease and explained everything we needed and wanted to know about the truck and the pricing. He personally checked the truck before we picked it up to insure that everything was as it should be. I recommend to anyone buying a used or new vehicle to check out Terry Thompson. We'll be back.

happy customer

I would definitely recommend anyone that is looking to purchase a new or used vehicle the staff was friendly and our salesman was so helpful !

Purchased from Derek Montalvo

My wife and I went looking at vehicles and came to Terry Thompson. We were me by Derek Montalvo who took care of us and went out of his way to give us the best service possible. We both were impressed with his attitude and knowledge. We will definitely be repeat customers!

amazing customer service

I loved this dealership. All employees are very nice and will do anything to help. I would definitly tell someone to go there. Awesome enviroment.

great service and people

My son and i was just looking but walked out with a 2014 chevy silverado. Great service and sales team,they where very helpful with all the process.Nick our sales person was excellent putting up with us when we where trying to make up our mind on what truck to get..

We looked for a dealer online and got a response from...

We looked for a dealer online and got a response from Mike Doane. We love the truck that we bought. We finished the whole process in one afternoon.

My wife and I recently purchase a new tahoe from Terry...

My wife and I recently purchase a new tahoe from Terry Thompson. We were overall satisfied with the way the dealership treated us. i would recommend buying from them.

I was dreading the whole car buying experience especially...

I was dreading the whole car buying experience especially because I had to go without my husband. We had done our homework and I knew what I wanted and we knew what we wanted to pay. We have both been in the car business so we were expecting the games and the drawn out negotiations, etc. My experience was nothing like that! I got a phone call from Mike D. as I had checked out the car I wanted on true car and he had that car as well as a couple of other ones ready to drive and discuss options available. Mike was very friendly and honest, not at all what I expected from a car salesman. We didn't need to negotiate, he was able to get the car very close to the price we wanted and I walked away with a brand new 2013 Chevy Cruze! The exact car I had been eying for what seemed like forever. Thank you Mike! We will be back to get my daughter's car and we will be recommending you to and Terry Thompson Chevrolet to others!

Great service

I had not bought a new car in several years. Mike and the crew did a great job from finding the vehicle i wanted all the way through delivery.

Mr. Rowe was extremely friendly, courteous, and...

Mr. Rowe was extremely friendly, courteous, and professional. He went over all the features of the car, asked if we had any questions. He answered the few that we asked and it was evident that he is very knowledgeable about the cars that he sells. He worked with us and was respectful of our time and helped us to obtain the best deal from all the cars and dealers that we considered. He was not "pushy" and was very patient with us even though we came in fairly late on a Saturday afternoon. Several hours later than we told him to expect us.

Solid Dealer

Awesome selection of trucks!! Dealer was very competitive with other dealers and had great rate.

GREAT EXPERIENCE, WE RECEIVED WHAT WE CONSIDER A VERY...

GREAT EXPERIENCE, WE RECEIVED WHAT WE CONSIDER A VERY GOOD DEAL. WE WOULD NOT HESITATE TO RETURN TO THIS DEALSHIP IN THE FUTURE. THANKS TO NICK LAMBERT WE PROVABLY WILL RECOMMEND HIM TO OUR DAUGHTER WHO WILL BE PURCHASING A NEW SUV, SOON.THANKS TERRY THOMPSON CHEVOLET. MR. AND MRS LARRY W. RAINES

Awesome Dealership!

Great experience! I don't think Mike D was ready for me to buy my car the day I walked in, but he had it cleaned and preped in no time! It came off the truck the night before and I was home with it the next evening! Great dealership, pain free experience! Will defiantly go back!

Overall the experience went well, Mike Doane is a good...

Overall the experience went well, Mike Doane is a good salesman and works hard to satisfy his customers. I appreciate speaking with the sales manager on this deal. There is some room for improvement on organization and making the customer more comfortable. I would definitely recommend Mike Doane to my family and friends.

Service and quality was great!

Great service. Everyone was polite. All vehicles were up to par.

Jennifer has been a trusted friend and adviser for my...

Jennifer has been a trusted friend and adviser for my family for over 15 years. The professionalism of everyone we have dealt with at Terry Thompson is the exact reason why will remain loyal customers for many years to come.

Generally a very good experience

I would have given five stars, but I mean, really, does anyone "love" a used car buying experience? Having said that, I can't imagine a much better situation. Max, our salesman, was very low pressure, friendly and helpful. He made my wife and me feel comfortable and fairly treated. Though Max didn't know a lot about the used Mini we bought, he was quick to get any information we requested and was patient and responsive in dealing with our queries. Although our offer wasn't accepted, the sales response was respectful and reasonable, and we ended up buying the car anyway. The business side was a bit officious, but we had a very nice follow-up from the manager the next day. We are enjoying the car and are glad we could support a local business and not take a financial beating. One of many good reasons for shopping locally is that the vendor has a reputation to maintain and a commitment to keeping the customer happy. So far so good. I hope this continues as we develop an ongoing relationship.

Superior Service

Superior service is expressed and translated into action. Thank you, Daniel & Tina wells

Excellent buying experience.

Bought a new Traverse. Great vehicle and buying experience.

I thought I would need to settle for a used car. Not only...

I thought I would need to settle for a used car. Not only did I get a new car, I had a great experience getting it. Thanks to all involved especially Nick.

Wonderful experience

I needed a good dependable car as my current vehicle was going down hill fast. I called Terry Thompson Chevrolet & told them what I needed. I was hoping for a good used vehicle. My salesman, a very professional & non-pushy Nick Mitchell put me in a new car. This is the second time Terry Thompson Chevrolet has come through for me, and I will return for my next purchase. The customer service is excellent, from the salesman to all others involved in the process of my financing. I will refer everyone I know who needs a new car to Nick.

i had an amazing experience and always do. terry is the...

i had an amazing experience and always do. terry is the best to buy a vehicle. always helpful people and always happy.......good prices too.

The people I worked with were very friendly and gave me a...

The people I worked with were very friendly and gave me a great experience. I would buy another car from James again as well as recommend my friends to do the same.

Good Experience

I was looking for a 4x4 Tahoe. I had been unable to locate one. Mike Doane, believe that is his last name, was very helpful in keeping me posted on emails until he located me one. It was not the color I wanted, but it was very clean and looked nice. When I showed up to talk to Mike he was busy with another customer, he quickly found us another sales man, which was William. My wife and I had an enjoyable time there. Mike was from the area my wife us from. The only bad experience, we had and I want blame Terry Thompson was my trade in. I had a lot of money in it, with recent repairs and lifting the truck and the big tires. I was unable to get anything close to what I wanted for it. I understand they have to sell it, just hated to give it up for that. Again, I understood.

1st Harley

Really, bought my 1st Harley at Terry Thompson Chevrolet. Actually it was traded in on a vehicle. I got a phone call asking if I knew anyone interested in a Harley. My reply was "yes, I am". I rode over to look at the Harley and bought it on the spot. My salesman (Max Sanders) also has a Harley, and was very helpful by answering questions I had. The motorcycle had a dead battery and they replaced it with a new one. The mechanic that replaced the battery knew a lot about motorcycles. He also answered questions I had. I am very satisfied with my purchase. Everyone I came in contact with were very friendly. Also the newly remodeled dealership looks great.

Visited dealer in resonse to on-line inventory search,...

Visited dealer in resonse to on-line inventory search, found the add to be truthful and spoke to Margot Mallory to make sure vehicle was still in inventory. Everything went smooth with no problems, Margot was very professional and accomidating.

No Stress Purchase!

Mike Doane with Terry Thompson Chevrolet made my buying experience stressless. I am a USAA member and traveled from the New Orleans area to purchase a 2013 Chevy Silverado 2500HD LTZ from him. My purchase began with emails and phone calls with Mike. My husband and I told him what we were looking for in a truck, he asked very specific questions and then found our truck immediately. He had our truck transported in, cleaned and detailed and ready for pick up once I arrived. No waiting! Whew! As I signed the finance papers there was an issue with a rebate and he problem solved on the spot and we came to a quick resolution. He is a true professional. Everyone I came across the dealership was friendly and wanting to make me comfortable in their "home". I will call Mike Doane again when I need another Chevy vehicle, because we are a Chevrolet family and because Mike made it a great experience. Thank you Terry Thompson Chevrolet.

YOUR SALES CONSULTANT WAS GREAT BUT THAT OTHER PERSON WHO...

YOUR SALES CONSULTANT WAS GREAT BUT THAT OTHER PERSON WHO DID THE PAPER WORK SHOULD NOT BE THERE .GET THAT GUY OUT HE IS BAD FOR YOUR DEALERSHIP.

Ronnie S from Mobile

I had a pleasurable experience, my first ever, in purchasing this vehicle. Mike Doane was extremely thorough in explaining all the creature comfort features.

Great experience

This dealer was recommended by a co-worker & it was a great buying experience. Ty Thompson, Nick Lambert, Nick II, Bryan Mott all made buying our 2013 Silverado a easy process. They did everything they said they'd do & delivered the vehicle on time. If the need arises for another new vehicle we'll definitely visit these guys again!

Thank you to Max Sanders, Nick Lambert, Brian Mott, Ty,...

Thank you to Max Sanders, Nick Lambert, Brian Mott, Ty, and Terry Thompson that made our sales experience, easy, painless, and quick! This is the second Corvette we have purchased from Terry Thompson!

Now this is a Chevy Dealer

I traveled about 200 miles to deal with Mike Doane of Terry Thompson Chevrolet. I have looked for a dealership that would equal Sewell Chevrolet of New Orleans for the way they treat their customers. Sewel was wiped out in a hurricane and this will be my new home for trucks.

My husband & I had a marvelous experience working...

My husband & I had a marvelous experience working with Jennifer to negotiate the purchase of our 2013 Silverado truck. The paper work was completed before we arrived to pick up the vehicle and our time spent to pick up the truck was about 20 minutes. In addition we are considering the installation of a Truck bed cover and she has been very helpful in our decision.

Great Service

I just purchased a 2013 Traverse from Terry Thompson and I LOVE it!!!Margo is wonderful. She was extremely helpful and answered all of our questions. I will purchase my next vehicle at Terry Thompson!!!

A Great Experiewnce in Automotive Purchasing

It was a pleasure purchasing a 2013 Silverado from Terry Thompson Chevrolet. Jennifer Allan was special. Our son told us to deal with her and all of the kudos he gave her were not up to the experience we had. I love my truck and would recommend anyone to dear with Jennifer and Terry Thompson Chevrolet.

Great Expience shopping locally

I have always believed in supporting local businesses in my home town so I had no reservations about going back to Terry Thompson for my new vehicle. We have purchased several vehicles from them over the past years and as usual, their customer service and pricing gives you no reason to want to shop any where else. Nick Mitchell was Great!! He was very professional and worked very hard to get us the vehicle and financing that we were looking for. Max Sanders and the rest of the staff were also very kind and helpful. They always make you feel at home as well as making you feel your business is very appreciated.

I have purchased 5 vehicles from Terry Thompson and my...

I have purchased 5 vehicles from Terry Thompson and my experience was excellant as always. Our Salesman Nick Lambert worked hard on our behalf to get us the best offers on our new 2013 Chevy Tahoe and made sure to help us get a reasonable trade value for our trade in. He made sure that we were comfortable in the facility and Finance Manager Brian was very easy to work with as we waited for our paperwork. It is with great pleasure that I am writing to say that Terry Thompson Chevrolet is a dealship that I will recommend to my friends and family.Mr.Canaan

2013 Chevy Tahoe

My experience with Terry Thompson was excellent as always. Our Salesman Nick Lambert worked hard on our behalf to get us the best offers on our new 2013 Chevy Tahoe and he made sure to help us get a reasonable trade value for our trade-in. He made sure that we were comfortable in the facility and the Finance Manager Brian was very easy to work with as we waited for our paperwork. It is with great pleasure that I am writing to say that Terry Thompson Chevrolet is a dealership that I will recommend to my friends and family. Mr.Canaan

terry thompson chevrolet a dream come true dealer

this place rocks, I never had dealer or salesman (mike ) work so hard or fast as they did , I will be back you can not go wrong!!! like I said they rock !

We had a very positive experience at Terry Thompson...

We had a very positive experience at Terry Thompson Chervolet during our purchase as well as after. We were extremely happy with our salesperson, Jennifer Allen, and will continue to do business with this dealership in the future.

Purchased 2013 Chevrolet Silverado LT pickup from Terry...

Purchased 2013 Chevrolet Silverado LT pickup from Terry Thompson Chevrolet and was very impressed by the dealership staff during the entire shopping and purchase experience. Highly recommend Mike Doane when you decide to shop for your next vehicle. Mike Doane provided excellent detailed information during buying process. Great dealership to recommend.

Great Service

I consider myself a very picky person when it comes to something that I want. Well, Mike Doane with Terry Thompson Chevrolet, dealt with me and got me the vehicle that I wanted. He did everything possible to find my perfect vehicle. That is what Customer Service means, doing everything possible to help the customer. I would like to thank Mr. Doane for his patience and attitude toward my sale. I am really enjoying my vehicle.

I have purchased approxamately 10 vehicles from this...

I have purchased approxamately 10 vehicles from this dealership, and I will not shop anywhere else. I usually deal with Max Sanders here, but he was on vacation and Mike Doane assisted me and was very helpful. I work offshore and was on the boat and we did everything via telephone and email and it was GREAT!! All my wife had to do was go in and sign the paperwork. I added some accessories to the vehicle and they said it would take a couple of days to get it ready and since they had already used her 2010 Avalanche as a trade in, they put loaned her a 2013 Silverado 1500 until hers was ready so she could get used to the bigger truck. We purchased a 2013 Silverado 1500 1LT with the All-Star Package on it because our Avalanche would not pull our 30' travel trailer safely. I was looking at a Silverado 2500HD, but Mike informed me that it was a beast and did not get as good gas mileage as the Silverado 1500LT would. He also informed me that the Silverado would do the job and it would cost me quite a bit of money less. On a scale of 1-10, I definately give Terry Thompson Chevy, Mike Doane and the rest of the staff at the dealership a 10+ rating and highly recommend them to everyone. For a good deal, friendly service and helpful folks, go to Terry Thompson Chevy.Gary & Kathy HensleySemmes, AL.

New Truck

I have purchased approxamately 10 vehicles from this dealership, and I will not shop anywhere else. I usually deal with Max Sanders here, but he was on vacation and Mike Doane assisted me and was very helpful. I work offshore and was on the boat and we did everything via telephone and email and it was GREAT!! All my wife had to do was go in and sign the paperwork. I added some accessories to the vehicle and they said it would take a couple of days to get it ready and since they had already used her 2010 Avalanche as a trade in, they put loaned her a 2013 Silverado 1500 until hers was ready so she could get used to the bigger truck. We purchased a 2013 Silverado 1500 1LT with the All-Star Package on it because our Avalanche would not pull our 30' travel trailer safely. I was looking at a Silverado 2500HD, but Mike informed me that it was a beast and did not get as good gas mileage as the Silverado 1500LT would. He also informed me that the Silverado would do the job and it would cost me quite a bit of money less. On a scale of 1-10, I definately give Terry Thompson Chevy, Mike Doane and the rest of the staff at the dealership a 10+ rating and highly recommend them to everyone. For a good deal, friendly service and helpful folks, go to Terry Thompson Chevy. Gary & Kathy Hensley Semmes, AL.

In response to "good" on overall experience and...

In response to "good" on overall experience and price I feel Nick could have been more tactful in giving me some privacy to make a personal call. I went outside to call. I also felt him to be somewhat aggressive.I definitely did not like him making a suggesting to write "completely satisfied" on the survey. He suggested this twice to me. I am writing my honest opinion with no disrespect for Nick.I could have done better for myself with the other dealer because I really did not want a sunroof or tow package, but they misquoted me over the phone by forgetting to subtract the $1000. rebate. This made your offer including those two extra a good deal. Sincerely, Barbara ONeal

Very good service - a good buying experience- I will...

Very good service - a good buying experience- I will send customers if they want a good purchase. Jennifer Allen was great.THAT IS THE "WHY"

Great service. Very friendly

Enjoyed talking to the sales lady she was very friendly and ansewered all my questions. She was a joy to be around!

Great experience!

They did a great job on fixing my recalls. Wonderful facilities while I waited. Quick and efficient. I will be continuing to visit them!

Best Chevy dealer around!

I'm a Chevy guy--always been pleased with their vehicles. I have purchased a vehicle from Terry Thompson & utilized their service department for that truck & my other Chevy vehicles as well. Their employees are knowledgeable, courteous & efficient. The purchase was smooth & I was not kept waiting all day as in previous purchase experiences with other dealers. The service department is top-notch--they know me by name, treat me like family & always take good care of my vehicles. I recommend them highly to all my family & friends.

Had a great experience buying my third suburban from...

Had a great experience buying my third suburban from Terry Thompson Chevrolet. Not only are we 100% satisfied with the dealership and the family that owns it, but also with the service department and all of their employees!

My experience with Margot Mallory at Terry Thompson...

My experience with Margot Mallory at Terry Thompson Chevrolet was awesome! She treated me as if I were the only customer she had! I enjoyed her friendliness and expertise. She worked diligently and found the perfect car for me! I have told everyone I come in contact with about Margot, Brian and Terry Thompson! Thanks again for helping me!

The helpful and nonpressure approach taken by Nick and...

The helpful and nonpressure approach taken by Nick and Bryan was second to none. They both took their time to answer all questions and did not mind exeplaining in detail the answers to any question. They made you feel from the very beginning that they would want you to be a return customer some day. I enjoyed how Bryan suggested things that we might want to consider about the maintinance program for the vehicle. After the sale Nick took his time to ensure the inside electronics and sound system were set up the way we wanted them to be. Nick and Bryan make a great team for this Chevrolet Dealership.

Mr. Bart Jeffrey

It's standard procedure when a car buyer finishes with the sales portion of the buying process the buyer is then handed off to the closure person, who in most cases at a dealership is the finiance processer or accounting person. In my case it was with Mr. Bryan Mott. I don't mind saying at sixty years old I have purchased many cars and finianced many things, but never have I have the pleasure of being with an accountant that takes the time to teach you the really best way to finance an item so the buyer comes out on top. Well, that is just what Bryan did for me and my wife and I can say that this is the first time in finiancing that I feel like I am the winner. Bryan is a great team player for your company and in the world of fighting the compatition in the area of sales and keeping return business a great combat multiplier for your dealership. Your company is lucky to have him. Respectfully, Bart & Michele Jeffrey

Every aspect was smooth and painless. Jennifer guided us...

Every aspect was smooth and painless. Jennifer guided us through the experience with great insight as we chose our vehicle. Could not ask any more then what we were given by the dealership

Great Service

Everyone that we dealt with from the Salesman to Financing were helpful and seem to go out of their way to make sure that we were pleased with our purchase. Car shopping is one thing that I always dread but this purchase went so smoothly, it really was a pleasant experience. We will most certainly check with Terry Thompson first when looking for another vehicle.

Totally professional and satisfying experience!

We knew the make and model we wanted. Mike at Terry Thompson Chevrolet helped us select the vehicle that had the options we were also looking for. While not pressuring us, he helped us to opt for a different seating arrangement than we had first sought. This works much better than we had thought. They even improved our financing setup. I highly recommend this dealership.

Great Team

My buying experience was great. I will be doing business with the Terry Thompson team for years to come.

Thanks to the Terry Thompson Dealership - 5 Stars

The whole buying process was easy. Max Sanders met me on the sales lot, offered to help. I told him what I was looking for, and he found it. Max and Jim Payne worked with me to get the best deal. I am happy with my new truck, and very satisfied with the price. I would recommend Max at Terry Thompson to anyone wanting to buy a Chevrolet.

new car

we just bought a new equinox from terry thompsom. our salrsman gene phillips went out his way to get us the car we wanted. he very easy to deal with. steve dorsey in the f&i dept work hard to get us the best deal on our loan thanks to them both

I have bought 4 new trucks from Terry Thompson. All from...

I have bought 4 new trucks from Terry Thompson. All from Max Sanders. My father had bought 4 new trucks from Terry Thompson dating back to the time they were known as Bill Steber Chevrolet. I am very pleased with all my purchases, especially the price. I looked at vehicles at other dealers but they could not beat Terry Thompson's price. Their service and parts departments are first rate in my opinion. Very friendly and knowledgeable. I had moved since my third purchase but drove the 200 miles to buy my forth truck. That should tell you something about my reason for coming back to Terry Thompson.

Purchasing used car at Thompson Chevrolet

Dealing with the Sales Team at Thompson was a pleasurable experience. The salesman (Gene) was friendly and prepared. I called regarding a car, and he told me where to meet him and had the car in clean-up when I arrived. The negotiations were quick and no uneccesary add-on. Down-home, no pressure. The dealership building is undergoing a renovation at this time to improve its service facility.

I had a great experience at Terry Thompson Chevrolet...

I had a great experience at Terry Thompson Chevrolet while I was searching for a new vehicle. The has the type of vehicle I wanted on the lot and also offered to look at other dealerships for more options. The price of the vehicle was great and the amount I received for my trade in was fair. I am in the military and a USAA customer, so the salesman worked with me to find every incentive possible. I recommend this dealership to everyone.William Reinhard

If buying at this dealership go to any salesman other...

If buying at this dealership go to any salesman other than Gene Phillips!!! He was awful from the start. We took the car for a test drive and he asked my husband are you serious about the car or "are you having me do this for nothing". That was just the beginning of his rudeness, he has no kind social skills at all. Almost didn't buy from this dealership because our salesman was so pushy and acted like we didn't know anything. ALL the other help we had was GREAT. Steve did our financing and did a great job and was friendly. I wish we had a better salesman I spent more time talking to Max Sanders (another salesman) than I did our own salesman.

We had a wonderful buying experience. Everyone was so...

We had a wonderful buying experience. Everyone was so friendly.But our sales lady Margot....well...you couldn't have wanted a better representative for the dealership. She greeted us with a smile..was soooo friendly and very helpful. She saw to our every need. We couldn't of gotten better service anywhere else. Will make sure if a friend is in the market for a new car or truck, we'll send them her way.Thanks Margot !!!!! big hugssssssssss from Ann and family

nice time. Margo was nice. Ive4 always wanted a 2011...

nice time. Margo was nice. Ive4 always wanted a 2011 scion XD and this was just the car for me. i shall cherish it forever and hopefully will be buried in it.

Fast and easy car buying experience

I came in the Terry Thompson dealership back in January looking at new cars , was not quite ready to buy yet but Margot helped me find what I was interested in . I told her that when I was I ready to buy I would come back and see her . Margot did keep in touch with me through email but did not harass me with phone calls all day long every day as some other salesmen had done . I called her one Saturday in Feb and told her that my husband and I was on our way to see her , she had the car that I was interested in sitting at the door ready for me to look at again and within a short time we were driving away in it . The finance officer Bryan was also helpful and friendly and made the process as painless as possible .

They were the only dealer that responded to my inquiries...

They were the only dealer that responded to my inquiries with an actual price, which was actually quite low. Didn't really want to play price games and didn't have to. Even with the discounts, still received a good interest rate.

The friendliness of the staff was what started me going...

The friendliness of the staff was what started me going to Terry Thompson to buy my vehicles years ago. Max Saunders was a pleasure to deal with (believe me, I have not had this great service from another dealer) when I started buying my vehicles from Terry Thompson Chevrolet. I have had a couple of problems come up in the past, but they were dealt with quickly and efficiently by service manager Jason Morris and his staff. Great people and great service is what keeps me coming back to Terry Thompson.I can, without any reservations, highly recommend Terry Thompson Chevrolet to be your complete auto center.

Outstanding Customer Service!

Terry Thompson has outstanding customer service. Buying a vehicle here was a breeze. Will most def return in the future!

We had a very pleasant experience at Terry Thompson...