Team Toyota

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.5 Friendliness: 4.6 Pricing: 4.4 Overall Experience: 4.6


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Review

5
Theresa on 11/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I stumbled upon this dealership while on cars.com....got back to me quickly and gave me all of the information that I needed


Very happy with team Toyota

4
Luis Perez on 11/13/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I liked the way they work with us , they did everything for us to be happy with the finance of car thank you guys for taking the time to work with us


New Rav4

5
Chan on 10/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My parents were driving an older Camry and they wanted to buy a new Toyota and decided on a RAV4, their English isn't that good so I went in with them. We ended up being helped by Rich, he told us he was new to Toyota but seemed as he knew a lot about his job. The one thing that my mom liked about him was that he really seemed to care about us instead of just making a sale. Everyone in the family loves our new car


sales

1
Rebecca on 10/17/2016

Customer Service: 1.0 Buying Process: 1.0

Stopped in to see a used vehicle they had listed, 1st off felt pressured to come in only when sales rep that I spoke to was there. 2nd when I asked how much would they take for this vehicle, was never given an answer, so a little bit later my husband called and was told they would call him back and they never did, so we called back the next day was still given the run around about price, finally when we were given a price they didn't want to give in on listed price and told that they would be better sending it to auction, bottom line bad customer service all the way around, I work with customers daily and know what is expected and this certainly is not how you treat customers!!! I will never buy a vehicle from this company and certainly will be passing this information on to others.


Bad Service

1
Big Rich, CP on 10/05/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Lousy service. #1 they try to sell people service they do not need, example; COMPLETE fluid change at 30,000 on a least car that is going to be turned in 6 months from service. The car blew a gasket in less than 50 miles and leaked oil all over my garage floor and driveway, that I have still not been able to get clean. BUYER BEWARE !!!!!


Great service

5
Ernie on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My brother bought 2010 Toyota camry from their we told where told by a transmission shop that they had to replace the transmission called Bebe asked if she can help us out with service team got a call from advisor Kevin Lasowski told that tech Jeff Johnson just had to reprogram yaw sensor because off power loss due to a battery I replaced NO CHARGE we love this great work my mom just lease a brand new car now it's my turn to get a Toyota


Ernie

5
Lydia arvelo on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bebe did a great job helping us get a brand-new Toyota no hassle she had us in and out a friend recommended us to her and we drove from Elmwood park IL and we are happy staff is great very happy highly recommend this place


Poor performance overall.

2.2
fritzy on 09/13/2016

Customer Service: 1.0 Buying Process: 2.0 Quality Of Repair: 2.0 Overall Facilities: 4.0

Purchase "like new" Rav 4 . Was promised a owners manual, just about had to beg to get one, also was missing parts to roof rack, and had to do a great deal of arm twisting with the sales manager to get them, they also refused to fix a improperly installed front bumper cover . they appeased me with some coupons for services ie oil changes etc. So I got some wiper blades, and when I went to replace them they were the wrong ones. also high pressure sales of worthless extended warranties from everything from soup to nuts.


Very friendly

5
Joes08 on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just a few lines to let your dealership know that they are doing a great job Visited your service department and was nicely greated by Patti Murphy very freindly and ful of knowledge. Hope to have her again if i need service!!!


pass this place up

1
hc44 on 05/17/2016

Buying Process: 1.0

they tried to get me to buy etching for $299, on a 14 year old car, with over 140,000 miles. which you really don't need. you can buy a etching kit for 20 or 30 dollars, & do it your self if you really want it. but $299, give me a break. I wouldn't buy any car from these people.


Bad Fiance service

2
mick johson on 03/07/2016

Customer Service: 4.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

Took my 18 year old daughter to get her first car . everyone was great service sale, then I got to fiance was sent to Mike Anderson. was very uncomfortable made my daughter feel very uncomfortable, flirted with her the whole time and keep looking at her legs. I will never buy a car here again Instead of concentrating on the deal all he did was concentrate at flirting with my daughter, he was at least twice her age, NOT PROFESIONAL AT ALL


COURTEOUS SERVICE CLEAN FACILITIES, GOOD JOB

5
STAN HIGH on 02/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

MY WIFE DRIVES THIS CAR ALMOST EXCLUSIVELY AND I NEED TO FEEL COMFORTABLE THAT IT IS IN GOOD RUNNING SHAPE. SHE RECENTLY TOOK THE CAR IN BECAUSE OF LOW PRESSURE IN THE TIRE. I HAD FILLED IT UP TWICE , THE THIRD TIME IT WENT LOW I TOLD HER TO TAKE IT IN. SHE CALLED, MADE AN APPOINTMENT, TOOK IT IN . THE SERVICE PEOPLE WERE VERY CONSIDERATE AND FIXED THE TIRE. THEY FOUND A NAIL IN THE TIRE. SHE IS HAPPY, I AM HAPPY AND THE CAR IS WORKING BEAUTIFULLY. THANK YOU FOR EVERYTHING.


Dave-sales manager

5
tania on 01/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dave is an exceptional sales manager. He is also an incredibly kind and professional person. By far the best in customer service and I would love for him to receive recognition (and a bonus) for how he handled my concern. I can't thank him enough. Exactly why this review is being written. Thank you for hiring Dave. He is a great asset to Toyota and must be recognized for it.


Love Team Toyota

5
Arthur- Illinois on 01/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bob Gilmack, Sales Consultant was one of the best consultant I could have hope for to sell me a vehicle. He took the time a patiiences needed to get me in the right car I just love. He doesn't rush you into making a decision on your investment, but provides you with the knowledge to get it right when you are ready.Bob, thanks again for your helping me make a decision I will remember!A. Eastern Sent from my iPhone


Great service!

5
Love my Toyota on 01/12/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been a longtime customer of Team Toyota in Schererville. I have purchased several cars from them and have my car serviced exclusively by this dealership. They are reliable and helpfull, and I have always been 100% satisfied with their service.


Great Service, Good Deal

4.7
Daniel Downs on 01/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I was very pleased with the service I got from Team Toyota. They helped me find the car that I wanted at the price that I needed. They were very honest and forthright in every step of my car buying experience. I am pleased to recommend them. Sincerely, Daniel Downs. PS. Delia was wonderful.


Great Service

4.7
Robert Blodorn on 12/28/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I had service performed on my 2003 Avalon and as always, received great service. I have owned Toyota products since 1989 and have always been pleased. The service department at Team Toyota treats me like a valued customer and I appreciate that. I highly recommend Team Toyota.


review

5
bradley tyler on 12/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

bradley tyler.best car buying experience I ever had!


Went in for an oil change, left in a new RAV4.

5
Bob2 on 12/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We brought our 2013 RAV4 in for an oil change and tire rotation. The young lady who checked us in looked up our repair record and let us know that an oil change wasn't necessary at this time. I was impressed that she wasn't trying to sell us something we didn't need. We decided to get the tire rotation and asked for an appraisal of our car just for the heck of it. We met with the salesman, Rick Gonnella. He was great. He showed us a few cars and went over all of their features. We were hooked when we saw the RAV4 Limited. We couldn't believe all of the advancements over our 2013 RAV. One of Team Toyota's promotions was a $500 Albert's Jewelers gift card. My wife spent that the next day. This is my third RAV4, I wouldn't have anything else.


Great Customer service, delightful experience

5
Peter on 12/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We recently bought a used vehicle from this dealer. Overall, the customer service was very good. The salesman (Arnie) was not pushy or annoying (which is a breathe of fresh air as I had visited many other dealerships before this one). He was very courteous and easy to talk to.The only thing was that the salesman didn't have too much knowledge of the used 09 dodge grand caravan (minivan), which is understandable since it's not a Toyota vehicle. The manager was also courteous, helpful and reasonable (in negotiations). I will recommend the Arnie and the dealership to family and friends.Overall I am really satisfied.


Super service

0
Marva on 12/16/2015

Excellent service and fast. Friendly mechanics and service with a smile. Called at 12:00 for an appointment and was done by 1:30. That's what I call great service.


Happy Girl!

5
Ada Cruz on 12/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went in to get my car serviced. Came across Mike & Mike, and the rest is history! They made me feel comfortable, did not waste my time and gave me a very good deal on a brand new 2016 Corolla. They actually made the whole process fun, and made me feel like I've known them for years! I've been in customer service for 16 years, and these guys were great!


WOW, These Guys Know How To Do It!

5
Team Toyota Fan on 12/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the moment my Wife and I walked into Team Toyota in Schererville Indiana we knew we were dealing with a different animal. Everyone was so pleasant and helpful, and the place was very clean! Even though we went to see a highly recommended Salesman named Lorenzo everyone we met in the process was extraordinarily nice and knowledgeable. It really is a cool feeling to know you're not bothering someone to sell you a car like the feeling we had from some at other places. There really is not much more to say other than if there was a Bar that is set for all other dealerships to meet, these guys are the ones holding it up and setting it.


team toyota by jeremy melf

5
jeremy melf on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

i just recently bought a 2013 toyota camry there, they did a fantastic job and answering all questions asked and the salesman i dealt with kevin lasowski did a great job at being professional while at the same time helping you to feel comfortable and welcome. all employees of this store were very welcoming and very approachable and friendly people. would highly recommend this store to a friend. matter of fact i did and the same day my brother bought a car there as well.


Always a great experience

5
Mike, Team Toyota fan on 12/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The customer service for repairs at Team Toyota in Schererville is always excellent. They not only fix everything right the first time but they work with you to get it done as cost effectively as possible. In 10 years I have never had a bad experience.


Lillian Edwards--CUSTOMER SERVICE SUPREME

5
Hubert & Nick, shopped a Schererville Team Toyota on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Hubert & I went back to Team Toyota once we discovered that Hubert's car would be too costly to repair the electrical system. We were introduced to Lillian Edwards. She was very courteous, respectful, knowledgeable, and professional and eased us in the process of purchasing a 2003 Toyota Corolla with a price that was affordable. A wheel cover was needed for the vehicle and she promptly investigated the search for a matching wheel cover, communicating with Hubert when the part arrived. He was very pleased with the entire experience! Thank you, Lillian. You are wonderful and serve Team Toyota well.


Review from Sharon Richard

4.7
Sharon Richard on 12/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My husband and I have bought numerous cars from Team Toyota. We have always been treated honestly and fairly, and as long as we continue to be treated that way, we will continue to give them our business.


Awesome from start to finish

5
English Prof. on 12/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my second purchase from Team Toyota in Schererville, Indiana. I leased a 2013 Corolla and traded it in for a 2016 Camry, also a lease. I absolutely LOVE everything about this dealership. From the buying (or leasing) process, to the service after purchase - everything is top notch 100%! They are very willing to work with you to find a payment you are comfortable with, you don't feel like you are getting shafted or manipulated into paying more than you would like. They are all professional and courteous. The most amazing thing, however, is how EVERYONE in the entire dealership is so helpful and nice. When you come in for service, they are very quick and always helpful. When you have questions, there are many people to answer them for you. If you lease they have lease-end specialists who can help make sense of all of those lease-end questions you may have. I would highly recommend this dealership for all your car buying / leasing needs!


Great Customer Service

5
Karen Coicou on 11/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my 2010 Toyota RAV4 to Team Toyota for service on 11/20. Mike the service rep provided excellent customer service. He reviewed the services needed for my car and discussed services I will need in the near future. He was very helpful and attentive to my needs. He also gave me a coupon for my oil change. I thought that was very nice. My car was serviced in a timely manner and I always appreciate the free car wash. I will definitely go back to Team Toyota for more services and will definitely purchase my next vehicle at Team Toyota.


Highlander + Camry = Happy Family

5
Ryan on 11/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a Rav4 from Team a few years ago and a Camry about 6 months ago. My wife wanted a little more room, so we traded the Rav for a Highlander. The Highlander drives like the Camry, not a truck. We are very happy with it. I drive a ton and I'm 6'3". Both cars give me plenty of room and comfort. I've known Kyle Anderson a long time, and he is great to deal with. He watched our young kids while we took our test drive. Couldn't have been an easier car buying process.


Team Toyota Schererville

5
Kem on 11/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my first Camry from Team Toyota in 2013. The staff was very helpful and seem genuinely nice, not Fakey. I liked them well enough, that I recently traded my 2013 Camry for a 2016.


Jake Fleming was a super sales agent nice person

5
Judy Thompson on 11/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jake Fleming was my sales agent i had talked to him early in 2015, ask him not to call me and bug me when I got ready I would call him. Jake did what i asked him to do, in August I decided to go and talk to Jake, he went thru the numbers with me for a 2015 Highlander, decided to lease instead of buying. Jake was very helpful, he is an asset to Team Toyota. Would and will recommend Jake to any buyers that I can Sincerely, Judy Thompson


Great service

5
Kristine De Young on 11/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department is very professional and explains problems very clearly. The service was done quickly and problems caught before they became serious. The waiting area was comfortable and everyone was very friendly. I would recommend this place for service.


2016 camry se

5
james on 11/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just bought a new camry at team Toyota. I traded my old camry in and they gave me a deal that I could not pass up.rick was the salesman that I worked with and he was very professional.i am very happy with the car and very happy with the service. I would not hesitate to do business there in the future! james from saint john in


Team Toyota Schererville

5
Kimberlee Kenjic on 11/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I can always count on the very best service from Traci. I get to hear all my options and decide what works best for me. Highly recommended. ..


The place to be

5
Donna on 11/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very professional dealership, I was very pleased with their service.


Fantastic Service

5
Wendy Hetrick on 11/14/2015

Customer Service: 5.0

Bought my second car from the amazing Traci Brubaker! Great experience! Friendly staff makes you feel like family! Dave and Amelia helped with assisting in my financing and found me the best deal I could get! Love the staff at Toyota! I always and will always recommend Traci Brubaker to anyone who is looking to purchase a car! She goes above and beyond for all!


Great Service

5
Linda B. on 11/12/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband had a stroke and is now in rehab. I'm on my own for awhile. The staff at Team Toyota was great. They took care of my concerns. I am now ready for winter driving, thanks to Team Toyota. They had me in and out in no time at all. I was able to attend my husband's OT and PT sessions. Thank YOU TEAM Toyota!!!


Returned 14 years Later

5
Butcham on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Admiral salesmanship After initial contact to purchase I was hospitalized Salesman( Jake Fleming) allowed me time to regroup healthwise ,without any pressure Found the same 2016 Camry I was interested in 6 weeks later and was very instrumental in completing final purchase Thank you


Great Service Friendly Staff

5
Charles Kennedy on 11/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything was great!!! The service was outstanding, and the staff was very friendly and professional!!!


Great Service

5
Mary Tarka on 11/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have always taken my 2001 Corolla to this dealership for the scheduled maintenance or service. The service department is fantastic to work with and they work with you. All the Service personal are friendly, knowledgeable and helpful. I just had my Corolla in for a set of 4 new tires. My service person , Juan, went beyond the call of duty. Juan made sure I received the tires and worked with my schedule for me to come in for the installation.


Fast and Friendly Service

5
Fran on 11/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

In 2005 I purchased my Toyota Solara and still return here for routine maintenance. The staff is amazing and gives 110% to the customer.They definitely go above and beyond!!


1 happy customer!

5
Comiclos on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I'm 1 happy customer, the whole experience was above and beyond.


Purchased another one...

5
Maria on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought my fourth car from Team Toyota. I love Toyota cars because they're reliable, have great safety features, good resale value, and are comfortable rides. Team Toyota's employees always help make my purchase an enjoyable and smooth transition. Shout goes this time to Sales guy Arnie. Thanks for ALL your help, patience, knowledge, and kindness. You did a great job handling the sale!


Friendly Service

4.7
Heather on 10/31/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a used car from Team Toyota about two weeks ago. This was my first vehicle I had ever purchased independently. Tom was very helpful and I was pleased with how smoothly the buying process went. I was offered better rates and deals without having to haggle for them, which I was thankful for because I'm not a very assertive person when it comes to those things. He was friendly, approachable, and professional. I will admit that as of yesterday, the check engine light has turned on in my car and I already need to bring it in to be looked at. However, I purchased an "as is" car without a warranty so I do not place the blame on Team Toyota for that, although I am frustrated and a little worried that something may be wrong with my vehicle. This does not change the fact that I was happy with my service and I would do business with them again. The environment at Team Toyota is comfortable, clean, and the staff is welcoming and friendly. I felt very comfortable there and I would be happy to purchase a vehicle there in the future and recommend them to friends and family.


Great Service

5
Shirley E on 10/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Based on other experience at Toyota, this location has provided outstanding service. I will recommend and revisit in the future.


Team Toyota

5
JeriN on 10/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The team Toyota in Schererville is very customer orientated.


Service Department

5
Janet B on 10/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently took my car in to Team Toyota as I had a service light come on. Mike guided me through what was due on my car and did not push me to have it all done at one time or have an oil change when it wasn't yet time. I'm not a person who always comes back to the dealer for service but after my experience and the good feelings I got, I will be coming back more often.


Great place to shop

5
Randall W. on 10/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All the sale staff was courteous,and stopped what they were doing to answer or concerns.


Great purchase experience

5
Tony L. on 10/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My sales person was Lillian Edwards and she was very professional and helpful. She made the buying process very helpful and got me to find the car i really wanted because the one i had come in to buy wasn't the one that i purchased. i really like the fact that their sales team didn't try to pressure me into something i didn't want or at a price i didn't want to pay. Great service from start to finish. I live in chicago and could have chosen several dealers in my area but chose Team Toyota because ok their great service and honesty.


great service

5
Brandon Coker on 10/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Hector Sanchez was great very knowledgeable and good to talk with. Mike Anderson and Ike was right on point also overall a great experience.


Great facility

5
Desmond on 10/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Serviceman showed extreme professionalism. Courteous, timely and greeted me with a smile!


Excellent service and very professional.

5
Mike D on 10/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very professional. Provided valuable information about future service requirements.


"Great Team at Team Toyota"

5
Tony Eddy on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a 2016 Camry 10/19/2015. My Salesman Rick Gonella was superior! this is the second car that I have purchased from Rick, and each time the service is outstanding from the sales,finance,customer service and service dept. A "Great Team At Team Toyota" Outstanding Dealership!!


Great service

5
PVT Sanchez (Illinois National Guard, U.S. Army) on 10/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i was nervous about buying my first car (Pontiac G6) but as soon as i walked into the facility, i was greeted by a very respectful salesperson who which made me feel at ease and didnt make me feel like i was just another customer and that just wanted me to purchase the vehicle and get me out the door as fast as possible. Hector Sanchez made my car buying experience one i wont forget, one day whenever i may another vehicle i will make sure i return to team Toyota in scherevile and ask for Hector Sanchez assistance once more.


Exceptional, Quality Service

5
Michgilb on 10/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We've been owners of Toyota's for years. We've always happy with the service we receive at the Schererville location. Everyone is always so personable and treat everyone with utmost respect.


Amazing Team

5
Satisfied Driver on 10/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a used car from Team Toyota. I called ahead and they set the keys aside on the vehicle I was interested in previously viewed online. I was not pressured, but was also offered other options that were available to me. The staff was professional and courteous. I was blessed to have Arney as my Toyota sales representative. He was the best. Thanks Arney for all your help, I LOVE my car! I will highly recommend Team Toyota to any of my friends & family to this dealership. My husband purchased a car for Team Toyota a couple years ago, and he is still enjoying his ride! Thanks you All Team Toyota!


Happy with service

5
Jeffrey Bechtold on 10/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my third Toyota I bought from this dealer and every time has been a friendly and great experience they really make you feel at home and all are very helpful I would definitely recommend this dealership


Helpful all round

5
Abel on 10/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The Team from Kyle, the salesperson to his Manager and the financial person Amelia, worked hard the to put me in a car of my choice. I was very impressed and overwhelmed with their kindness and professionalism. I am overjoyed.


Great service on my 2009 Camry

5
Alan on 10/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Juan was very attentive to my schedule and actually had the car repairs started earlier than my appointment time. Work that could wait until my next scheduled oil change wa noted on my invoice and I will make sure it is done on my next visit. Great people and facilities!


prompt and friendly service

5
faith828at on 09/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a certified Avalon. It informed me I needed service which was tire rotation and call for an appt. I scheduled it for Saturday but I happened to be in the area on Friday and went in then. I was immediately greeted and was told they could service me right then. Less than an hour wait, I was on my way. Mike let me know what service I would need next and explained a few things about the car. Very friendly and easy to talk to.


Great service, great sales and great people

5
Rosa carleton on 09/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service, great people great deals. Work well with the customer. I am a repeat customer and will go back when it's time to trade in our older RAV4 Thanks


Super Satisfied

5
Kali Rasala on 09/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my Prius C in 2012 at Team Toyota, when they were still in Highland, from Kyle Anderson. It was a wonderful experience. I have kept my car in amazing shape by continuing to have it taken care of by the fine people at their new facility in Schererville. They are friendly, helpful, trust worthy, and professional in all dealings I've ever had with them. I highly recommend them.


Excellent Sales Staff

5
Tim Nightlinger on 09/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the second vehicle that we have purchased from Team Toyota in Schererville. everyone that we had dealings with during the purchase was top notch, Rick Gonella, Ike Elam, and Mike Anderson, each person took the time to make sure that we were satisfied . I would highly recommend that if you are looking to ppurchase a car that you pay a visit to this facility!


satisfaction

5
jvatapnwi on 09/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

the wife and i are very happy with the purcahse of the highlander recently...........waiting to try it on the open road............i'm sure we will not be disappointed..................keep up the work on making people happy...........


Good buying experience

4
Eric Sands on 09/16/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

I purchased a 2007 Toyota Highlander from Team Toyota and had a good overall buying experience. Eric, the salesperson, was very helpful in finding a used car that met my requirements. He was very patient while we test drove ~ 5 different cars and did his best to answer all the questions I had about the vehicles. The negotiation process was relatively painless and I felt I got a good deal on both the car I was purchasing as well as my trade-in. Although it is too soon to tell as to the quality of the car I purchased, it was well taken care of by the previous owner and was cleaned prior to my taking delivery. I did notice that some of the other cars I test drove were pretty beat-up and not very clean (dog hair, funky smell, dirty interior and engine bay). I assume this is because the cars were older with high mileage - my recommendation would be for Team Toyota to spend a bit more time preparing the cars for resale (clean the interior, instruments, engine bay, and fix any major issues). The Sales and Finance managers were also very friendly and walked me through the process with no hassles. Overall, I was very satisfied with the buying experience and would definitely recommend Team Toyota to others.


GREAT, RELIABLE, HONEST SERVICE

5
RICHARD PLESHA on 09/14/2015

Customer Service: 5.0 Overall Facilities: 5.0

COULD NOT HAVE BEEN ANY BETTER! THE PROBLEM WITH MY TOYOTA TURNED OUT TO BE A MINOR ISSUE. I WAS GIVEN ADVICE ON HOW TO DEAL WITH IT, AND THERE WAS NO CHARGE! MIKE WAS VERY KNOWLEDGEABLE AND HELPFUL. I AM EXTREMELY SATISFIED.


Toyota Sienna

5
Jhoy Bedruz on 09/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the second time we purchased a vehicle from Toyota. They were very accomodating and they gave us a very good deal.We our loving our new Toyota Sienna..


Nice and easy

5
Paul on 09/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After owning used cars all of my life, this was the first new car I had ever purchased. I was very happy with how easy the process went, and was excited about the second truck I saw. My sales rep did a great job of figuring out what I wanted and bringing it to me for a test drive. The bundle of free maintenance and car washes was a great incentive too.


Team Toyota

5
Giselle Esquivel on 09/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A family friend referred me to purchase a car Team Toyota and the service there was great. Any question I had was answered politely and detailed. I would most definitely recommend others to purchase their car from here! I got my car and it is amazing and glad I went there. -Giselle Esquivel


Great Service,

5
GloCMW on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It's been 12 years since i purchased a car, and i was very nervous about the entire process. Katina Golden is my sales consultant, and she was able to calm me down right away. I was then able to have a wonderful buying experience. Katina is great! very professional, considerate, knowledgeable, and most of all she is excellent in working with the customer to determine what is best for them. Amelia Worthy, the Finance Manager is Great as well, she has the same qualities as Katina. They make a great TEAM. I love my new Corolla.


Traci B. is awesome to work with! Thanks Traci!

4.7
A. Hrinda on 09/01/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Traci is awesome to deal with, very professional and overall great salesperson! Would definitely recommend Team Toyota when looking for a vehicle. Thank you.


NICE GUYS AND I FOUND THE NEEDLE IN THE HAYSTACK

5
Vince, The Toolman on 08/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone I dealt with Team Toyota was friendly and nice to deal with, Mike(salesman), Tim(manager) and Bob(finance expert). One of the BEST guys I got to deal with was Mark the mechanic!!!! He told me in detail everything he did to truck to get it ready to sell on the showroom floor, which meant a lot to me!! Most dealerships won't let you "bother" their mechanics, but talking to Mark had me sold on the truck before I even drove it!! Great guy!!!! Thanks guys, I love the Tacoma. Matco Vince


Great service

5
Leroy on 08/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my third Toyota that I have purchased from Team Toyota from 2003 to 2015 and they all have been great. All my service has been excellent.


Treated me like I was their only customer.

5
Charles Lemon on 08/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

As soon as i drove onto the Toyota lot, I was greeted with my entrust and needs as the reason my sales person was there. He asked questions in line with what I wanted and never pressured me in a direction I was not entrusted in. Once he new exactly what I was looking for, he wasted no time and came up with the Camry I was looking for. He met my budget requirements and sent me home with my new car. This overall was a vary pleasant transaction. The followup I have received since my purchase has equally been rewarding making me feel like I was their only customer.


Outstanding Customer Service

5
Peggy Vargo on 08/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We visited Team with the intent to purchase a used vehicle. We walked out leasing a new vehicle. All parties were extremely knowledgeable and helped us make this decision. We are very happy with the 2015 Avalon Hybrid!!!


Great Service

5
Karen Coicou on 08/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Team Toyota representative, Michael provided excellent service on Thursday, 8/13 when I took my car in for an oil change and other services. He saved me money and patiently checked the system to see if I needed any other services. I've been going to Team Toyota for service since I purchased my RAV4 in 2012 and always receive exceptional service. I recommend others to go there to buy a vehicle and use their services. You will not be disappointed!


A good place to buy a car

4.5
Team Toyota fan on 08/14/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

my experience with team Toyota has been exceptional since I purchase my 2012 Toyota highlander the service department is really good and they get the job done as quickly as possible, (its as if they know you other things to do). I have been dealing with them only a few months now, but I think I'm gonna stick with TEAM TOYOTA.....


Fabulous Sales Gal

5
Heidi on 08/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Last week I just purchased my 5th Toyota - a beautiful 2015 Red Corolla and it was divine intervention that Katina Golden was my sales associate. She was friendly, knowledgable and patient with me and I couldn't ask for anything more. She made my buying experience a great one! Team Toyota on 41 is blessed to have her on their team! So run....don't walk to see Katina!


great service and customer care.

5
Luis on 08/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GREAT service and customer care. Addressed every concern.


The experience was great!

5
Clarissa Guevara on 08/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just recently purchased my corolla from Team Toyota and my experience was fantastic. Mike Vega and John Martinez were great to work with and made the process so much less painful than previous experiences elsewhere. I would definitely recommend people go there. I get so many complements on my vehicle and I LOVE IT!!!!!


New Car Purchase

4.7
Barbara R. on 07/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

The salesman, Said Mohammed, went out of his way to be helpful and was very, informative and knowledgeable. The dealership was very attentive to our needs as new car buyers.


GREAT 1ST TIME TOYOTA EXPERIENCE

5
Shelly on 07/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My overall experience with Team Toyota on 41 is EXCELLENT!! Sales people are very professional and the service department is organized, friendly and quick. (Not that I had any problems...just the routine service)!! I can honestly say that I have never had a dealership in the past provide service or show any concern like Team Toyota has.


Excellent Customer Service

0
Lenore B. Evans on 07/17/2015

The customer service that I received to was excellent. The staff was friendly and welcoming. I didn't have to wait a very long time. I even received a FREE car wash. Thank you Team Toyota for a wonderful experience. I missed seeing my Sales Rep. Michael Hernandez may he rest in peace.


Great service and nice facility

4.7
N. Martinez on 07/17/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

We bought a used Toyota Highlander 2010 our sales rep was Leonor Rios she was great as soon as we met her and she had the car ready for us to see. Great customer service from beginning to end.


Juan A Lopez

5
Juan A. Lopez on 07/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great customer service and very friendly, I am very pleased with my new car definitely would recommend to a friend.


Great experience!!!

5
V Rodriguez on 07/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Leonor Rios and John Martinez were awesome. They were both very knowledgeable, courteous, and helpful. If you are looking to purchase or lease a vehicle this is the place to go. Thanks again. I love my new truck!


A great service experience

5
Dave on 07/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in for routine maintenance (oil change and tire rotation). As always, the service staff was very friendly and responsive. They were also helpful in making sure I could utilize discount coupons that applied. I have been a customer of Team Toyota for a number of years, and have always been satisfied with this relationship. Since they built a new facility, the rest area is very spacious and comfortable. A cup of coffee, magazines to read, and TV make the waiting time pass quickly! Keep up the good work!


My Toyota Experience Today

5
Robert Briggs/Marie Briggs on 07/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Juan always has the best attitude when visiting the dealership, his concerns are for real. Not a pushy sales person asking for a lot of extra stuff. Explains things in a way that most women can understand and doing feel like a idiot when he is finish. I love that! Will recommend his to family and friends in the future.


Great service from great people.

5
LudaChris on 07/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought my vehicle in for service , part was ordered and I was contacted when it arrived. I came in with no appointment and they got it installed while I waited . This is my third vehicle purchased from this dealer who has taken very good care of me upon purchase and the service / maintenance my vehicles have needed.


Great service

5
Sasho on 07/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in as a walk in to get an oil change and I was blown away by the customer service and various amenities while I waited for my car to be serviced.


Great Service

5
Teralyn on 07/01/2015

Customer Service: 5.0 Overall Facilities: 5.0

Always helpful and friendly. Purchased my car in 2012 and always go to Team Toyota for any services.


Team Toyota on Rt41 in Schererville gave THE BEST

5
Rich Lannin on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am very happy with my experience with Team Toyota on Rt. 41 as they are always putting me the customer first on both my 2 recent purchases and service visits. I would recommend them to my family and friends as being a dealership with people you can trust to do right by you. They are always on top of things!


Team Toyota Service Team

5
Janice Szumanski on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I can't say enough about the Service at Team Toyota, since I bought my car in 2005, I have always brought it back for service. Everyone at Team Toyota is friendly, courteous and honest about work needed. I highly recommend Team Toyota for purchasing a car or service on your current one. A great place to do business with.


Great service

5
Heather Zdonek on 06/29/2015

Customer Service: 5.0 Overall Facilities: 5.0

Great service. Ladies at check out are very professional. Will definitely be back again .


shiny cindis review

5
shiny cindi d on 06/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love team Toyota I live in portage Indiana and will only come to you greg in service is by far the best you have give him a raise ha see you soon.


Fast service for scheduled & non-scheduled repairs

5
Oscar on 06/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was taking care very quickly. Cars were returned in the time we agreed upon. Toting young children, they don't allow time to be wasted. Will be glad to use there service department repeatedly.


It's hard to buy a NEW CAR from Team Toyota!

4.5
Michael Peterson on 06/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

They seem to keep my 06 Salara and my 08 Rav in such top shape, it's hard to buy a new one! The service dept. is over the top! They are honest,respectful,knowledgeable people who keep my vehicles running great! They give me a loner when repairs take over nite. The prices are competitive and their coupons help trim the cost. Work is done right and in a reasonable time frame. They make it easy buying a NEW CAR too


Happy customer

5
Beth Hall on 06/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We recently purchased two Highlanders. I highly recommend taking to Rick. He was very knowledgeable and low pressure throughout the buying process. He was an excellent liaison between us and management to get the absolute best prices he could. He really made the buying process much better than any other dealership we visited.


Great Service Department

5
YLT on 06/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always have my Toyota cars serviced at the Schererville Team Toyota Service Department. The service team members are pleasant, honest, and knowledgeable, explaining what needs to be done. Three cheers for Dan & Steve!!!


great service

5
mildred gabrys on 06/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been a customer for decades. I feel loyalty, honest people at Team Toyota. Paula is my personal customer service and she is incredible. overall excellent!


Customer Service

5
Toyota Lover, Sharon on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased my 2015 Rav 4 in January from the Best salesman ever, Jake Fleming. Everyone involved was over the top helpful. Just had my 6 month check up and oil change a few weeks ago and the service was exceptional. The people who work at Team Toyota seem to really Love their job, they do it with a smile!


Great customer service

5
Rita Ridley on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very knowledgeable, friendly fast they had what I wanted made me feel important


Great Service

5
Karen Coicou on 06/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my car in on Monday, 6/8/15 for an oil change and other service. Paula did an exceptional job in providing awesome customer service. She clearly explained what services I needed and the cost. My car was serviced in a timely manner. Team Toyota and its team do a great job in providing excellent service. I will continue to service my car there and purchase Toyota cars because of the quality and reliability.


30k maint

4.7
"Big Bob" on 06/10/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had my car in for the 30k service. My only concern was the time it took to complete the work. It took almost two hours. I brought the car in at noon and it was 2 o'clock when they finished. I know they were busy and I should have asked how long it was going to take.Normally it would not made a difference,but this day I had a 3 o'clock appt. in Blue Island Il. I did make my appt. Everyone was super nice. Like I said before it was partly my fault for not asking how long the work was going to take.I just thought I would be out of there in about a hour. Every turned out great.


The best new car purchase I have ever had.

5
Gumby on 06/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A bunch of great people! Everybody smiles and asks if you need anything. The sales people are knowledgable about the product and very willing to help.


Steven & Jean Thornton review

5
Steven & Jean Thornton on 06/09/2015

Buying Process: 5.0

Julie McBrayer did an exceptional job in the purchase of our new Camry. She even followed up with a phone call to provide any additional assistance.


great dealership all the way around

5
kevin zurek on 06/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great dealer everyone from sales staff to service are super nice and informative and get the job done right i drove 45 minutes to go here and theres a toyota dealership 20 minutes away from me


Had the best, easiest, and enjoyable experience

5
Jim trappo on 06/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ask for Arnie. I went in with an idea of buying the cheapest best car I could find. Which was the Corolla but soon left with the Camry and I am soooo glad I did. I Love it!!! The whole process was excellent and easy. Every person I met was generous and kind. Arnie was the nicest most polite young man ever. He was very knowledgeable, trustworthy, and just all around professional. Not to mention I got a great deal on my trade and my new car.


Awesome service and knowledgeable staff

5
Kathy K. on 06/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Love the staff at Team Toyota in Schererville, Indiana! They take the time to listen to your concerns and get the job done when they tell you it will be done. Even though I didn't get my vehicle from them they treat me as if I did! I will definitely get my next vehicle from the and continue to get my vehicles serviced with them. I also love that they are pet friendly! That means a lot to me!


Service on 2007 Toyota Camry

5
Diane and Frank on 06/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have had our 2007 Toyota serviced at this dealership for nearly eight years. This Dealership is the standard that all dealers should aspire to. The service department has met all our needs in an exemplary fashion. From the time we pull in, your service team is quick to greet us and assess the problem. All of our repairs have been completed in a timely manner. In the eight years we have had this car serviced not once has a part been backordered. As the saying goes, "There's no place like home", that's what it feels like when we bring our car to Team Toyota!!!


Team Toyota

5
Lee Baksas on 06/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is a wonderful place to go for servicing. I have a 2012 Camry, which I love (great on gas), and since I moved to Munster, have been thrilled to find Team Toyota 5 minutes from my house. I became acquainted with some of the staff who are always very accommodating and courteous. I noticed that we are never left waiting too long for our vehicles, which is a huge plus for me, or anyone with busy lives and tight schedules. Love you guys!!!!!!


Sales service was great!

5
C&E Ski on 06/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We recently purchased a used van from Team Toyota of Schererville. Leonor Rios was our sales person. My wife and I are not big fans of car shopping but Leonor did an excellent job of making our vehicle purchase a a pleasurable one. Would we recommend purchasing a vehicle from Toyota? Yes. Would we recommend Leonor as a sales associate? Most definitely. Good job Team T.


Great customer service

5
Joyce on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have leased cars with Team Toyota for 20+ years. The sales personnel have always been very helpful. Julie took care of me on 6/1/15 - she was/is AWESOME. I have what seemed like a gazillion questions and she took the time to answer every one, get prices, etc. - I know that is what she is supposed to do but she always displayed the utmost professionalism and attention to detail. If you have not gone to Team Toyota, you are missing out. Jason is to be commended for managing a top notch staff and dealership. Thank you Julie! I love my new car!!


Great Service

4.8
Rozell Triplett on 06/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Team Toyota has great customer service. They made me feel comfortable talking to them about my situation and they helped me figure out ways to boost my credit up and drive off in the car that I wanted. I would recommend anyone to them. My dealer also called and keep in touch with me just to see how the car is doing and if I am still satisfied. Also the best part is that I can go there anytime I want to get a free car wash.


Excellent !!!!!!!!!!! Team Toyota

4.2
Dave Matthews on 06/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 2.0 Overall Facilities: 5.0

This past Saturday was an eventful day my wife and I purchased a Toyota RAV 4-even though it was rainy and cold, the Team at the dealership were warm and friendly- all members were kind and welcoming, Our salesman was patient and seemed confident that we were in the right place for a vehicle, this purchase was the reason going to Toyota was the right one, and for all the right reasons!!!! Thank you Team Toyota-Dave


Personal,Professional Customer Service

5
Yvonne C. on 06/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always, Team Toyota's customer service is second to none. Anyone can sell you a car, it's customer service that separates great dealerships from the average ones. I have been dealing with Team Toyota for almost 15 years and have never been displeased with the service I have received on any of the cars I have purchased from them over the years. Team Toyota has always gone the "Extra Step" for me.


Great Service

5
Michael T. Lewis on 05/31/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went in for recall. AS usual the service and staff were exceptional.


Where have you been ?

5
Rich Kalemba on 05/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I were looking to purchase a Highlander. Other dealers didn't have any appreciable inventory to look at, till we visited Team Toyota. The Saleman, Lorenzo Longoria took us for a ride through their 7 acre lot and we saw exactly the color Limited W/platinum pkg. that we wanted. The whole process from that point on was fast and efficient. The only option I'm having installed is the Toyota Trailer hitch. Once the parts are received they told me I can bring the SUV in the next day and have it installed. This is the way car buying should be. I've already recommended Team Toyota to a friend who is looking for a similar vehicle. This whole experience has been a pleasure. I hope to purchase my next Avalon from Team Toyota. Keep up the good work, it shows.


service department

5
jasper bill on 05/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

in many long years of getting service the service at team Toyota is the best. Service members are kind and know all about the required service that one needs. Been a loyal customer for over ten years and looking to many more. Bill Biller


Best Around

5
KlyeTree on 05/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What can I say, these guys are the best around. Nothing but quality service from the moment you walk onto the lot. I cannot express enough how efficient and practical this dealership truly is. From every aspect of my purchase I was treated with respect and care. Anything I asked for was done without hesitation.


Great Service!

5
Bob Milun on 05/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my car for an oil change, however, the mechanics discovered return power steering line leaking. Since I had an extended warranty on my vehicle, the lady in charge immediately contacted the insurance and arranged for the problem to be resolved. She was very helpful and highly professional. This kind of quality service I receive each time I bring my car for service. Although I did not buy my Toyota car at this dealership, next time I need a car I know where to go. I highly recommend Team Toyota to everyone. Thank you for your professionalism.


Good experiance

4
Catherine Verworren on 05/28/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I went in for recommended brake inspection. I was informed that I could wait a little longer if I wanted to. I informed Paula that is was going on a trip and she said that in that case it would be a good idea to get my brakes checked. She also had my tiers rotated. I felt better have had them checked because I didn't want any unexpected problems on the road. The wait time was reasonable and. She answered all my questions and made me feel confortable. Thank you Toyota Team!!


Dominee VanNostran

5
Dominee on 05/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tracey Brubaker and David Brubaker were awesome! Very understanding of my needs and wants.


Service Department is awesome

4.8
Liuz D. on 05/27/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Whenever I bring in my Camry or Corolla for service I know I can count on them to fix the problem. Whatever concerns I have, I know they will be taken care of in a timely manner. I would recommend them to anyone.


Entire Service and Parts Dept.

5
Lou L. on 05/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been dealing with Team Toyota for a long time. They are very professional in all aspects of the dealership, especially the Service Dept. Mike, Dan, and Craig in Service are outstanding. Candice is such a delightful person who always greets you with a smile. Last by not least is the best Mechanic that Toyota has. None other than Steve.Steve has been working on my Totoya vehicles for a very long time. He even took the time to provide me information on a 4 Runner that I wanted to buy down in Florida. THIS DEALERSHIP IS ONE OF THE BEST IN THE ENTIRE MIDWEST, BAR NONE.


Team Toyota Is Number One !

5
Mary Ellen Slazyk on 05/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am now the owner of a really nice 2002 Chevy S10 ! The price was right, and the salesman, Hector Sanchez, was absolutely AWESOME ! He was kind, courteous, knowledgeable, and very professional ! Hector sold one of my daughters a used Pontiac Grand Am last year, and she is very satisfied ! When I had to replace my old Buick with another vehicle this week, I called Hector Sanchez ! He provided GREAT service to my daughter last year, and absolutely GREAT service to me, this year ! Team Toyota needs to clone him, as he is one in a million !!! We will be back at Team Toyota again, real soon, to get another family member and a friend a good used vehicle from Team Toyota ! We will be asking for Hector Sanchez to handle our car search, once again ! Thank you Hector, and thank you Team Toyota !!!


Great service

5
Joe Gomez on 05/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had my Carolla in for a routine oil change and check up and scheduling was done with ease Also waiting time was minimal, everybody was professional and the service time was minimal. Great job Team Toyota!


Amazing

4
College Student on 05/21/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

they really helped me out, as a college student with out a co signer or much credit, they were still able to work with me and get me into an amazing car when no one else could


Great dealership!!

5
Frank & Sharon on 05/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone at Team Toyota is very friendly no matter who you're dealing with. The Service Dept. is very efficient! When we were given a time frame for getting our car serviced it was actually finished ahead of schedule. Between the two of us our last 4 cars have been Toyotas and 3 of those were purchased at Team Toyota. We have been very happy with our purchases and the personalized care we receive!


Great customer service, GREAT value

5
Kim K on 05/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I chose this dealership as I was looking for a certified pre owned Toyota and they had the best selection in the area. The sales process was hassle free and low pressure. I had a new salesperson who didn't know a whole lot about the vehicle, but she made sure my questions were answered quickly by another sales rep. Upon delivery of my vehicle, they synced my phone to the blue tooth system for me, as well as showed me some other features I was unaware the car had. The manager Tim was very nice and accommodating, as was the business manager Mike Anderson. I would recommend this dealership to anyone looking for a pre owned or new vehicle. A+++++


In and out on a saturday morning!

5
Zombiedog64 on 05/17/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was very happy getting my car serviced last week, went in a saturday morning expecting to be there for a couple hours but I was in and out in less than an hour. Everything was up to par and very professional. Thank You Team Toyota!


Great Service!

5
Vanessa Hernandez-Orange on 05/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went for a routine oil change that was prescheduled when we bought the car. Melissa Martinez was extremely nice to explain the process seeing as I forgot we prescheduled this. I thank Team Toyota for her for great customer service! I love feeling welcomed!


Knowledgeable & Friendly people

5
Jane & Forrest on 05/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We came in for our routine oil change and were informed of the need for a change of transmission fluid and the need for a new power belt. We returned to have these things done. They were performed in a timely manner. Our advisor, Dan, was personable and kind.


Top notch Dealer/Team Toyota

4.7
Conrad W on 05/14/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I recently bought our 5th RAV 4 since 2008. We have enjoyed everyone of them. The service and deals we have received from the Team Toyota staff have been great and highly recommend the sales staff, finance managers and service department . The complimentary 5000 mile servicing is a nice perk as well as the free car washes. Even if we were not being offered a $25 service coupon, I would be happy to write this review!


Team Toyota

4.2
Armando Loera on 05/14/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Very friendly Leonor and team good prices and car's definitely will buy my next vehicle there


Friendy, professional staff

5
Denise -Portage on 05/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All the Toyota staff we came across were friendly, helpful and professional. This is my second Corolla that I purchased from Said and I would buy another car from him when the occasion arises. He is not pushy, and answered all my questions.


Great attitude,customer friendly

4.5
Karen kroczek on 05/12/2015

Customer Service: 5.0 Overall Facilities: 4.0

Brought my Camry in for the 65,000mile maintenance service and oil change. Dealer was fast, courteous, explained clearly and gave me a good price. Overall, this was a pleasure


Great dealership. #1 on 41

5
M.K on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great dealership. This is my second car from them in the past 4 years. Great prices and awesome customer service.


great customer service

5
courtney on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was time for me to find a car that I could have for a long time and I believe i came to the right place excellent customer service they were able to help me to find the best deal possible for me and let me Drive out of they dealership happy and confident on my new car ....Julie is a sweet lady and wanted me to find a car I would be happy with thank you i would highly recommend this dealership to anyone.


First time customer, will come back again!

5
B Hatley on 05/11/2015

Customer Service: 5.0 Overall Facilities: 5.0

I stopped by Team Toyota for the first time last month for a quick oil change on my way up to Michigan for business. I got checked in quickly and the oil change only took about 30 minutes! Great customer service, I will definitely come back again.


great service helpful and very polite staff

5
mary tarka on 05/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have to say the guys in the service department are wonderful. I always enjoy talking with Juan and Dan and the rest of the service crew. l have recently taken my 2001 Corolla in for an oil change and the service was fantastic. Thanks to Juan and my service tech they found a few minor problems and had them corrected that same day. thanks to all and am very pleased with my repairs and helpful staff.


Team Toyota

5
Mariella G on 05/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Team Toyota is a great place i have been satisfied with how friendly they are and how they help you i would recommend this place to anyone that is looking for great deals!!!!


Another Purchase!

4.7
Corn fed critic on 05/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Yes it's another purchase! after well over 25 vehicles I think having my eyes poked out with a stick is more fun than buying a car. Still team Toyota made it pretty pain less! They showed me what I wanted first time. The deal was fair and everyone I met was pleasant and helpful. I would refer them to friends and have already!


Service With A Smile

5
Bernadette P on 05/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been taking my Toyota vehicles to Team Toyota for servicing for many years. As soon as I pull my car into the service bay, I am immediately greeted with a smiling face. Over the last several years, I mostly have dealt with Greg. He is always very professional, takes the time to explain what's going on with my vehicle, and informs me of any services my car may require in the near future. I particularly appreciate that he doesn't "talk down" to me just because I am a woman. I can call or stop by with any questions I might have and he always has time to answer, even though I'm sure he's quite busy. Most of the time I take my vehicle there in the morning before going to work and they are good at getting me out the door as quickly as possible. Thank you Service Department for your excellent work! One Satisfied Customer,


2003 tbird

5
TR from colorado on 05/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

everything was great we were able to put the car up on the rack and thoroughly inspect it from top to bottom.dealer was very helpful in every respect. would recommend buying a new or as I did used car from this dealer.


Great service & clean facilitie

5
Chaudhry Sarwar on 05/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm always happy when I come and and leave Team Toyota. The service is exceptional. The staff is friendly, and honest; which is a plus... I love their above and beyond service. I prefer Team Toyota over other Toyota service centers in Indiana. Keep up the exceptional service!


Team Toyota is # 1 in Sheererville

5
Robinson Ike. Nwosu on 05/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Team Toyota as #1 even has your NAMESAKE who will take good care of you whenever you go to purchase a care in the DEALERSHIP. Why don't you try it out and see what I am saying? Testimonies reveal that you will never go wrong when you buy from Team Toyota. Love my Toyota Sienna and my friends, FRANK the salesman and his boss IKE., my NAMESAKE. Toyota vehicles last because they are really very durable with their turf and numerous warrantee stuff they come with. At least, it will be almost two to three years before you would think of needing to go to mechanics. The taste of the pudding is in the eating. I have since decided I will never buy another brand of vehicle than Toyota all my life. Just try it and see what you are missing - especially from friendly Team Toyota.


Great Service

5
Jim D on 05/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I used to deal with team Toyota at the old location and always felt i was treated fairly. That's wht I'm here.


Great Customer Service and Discounts on Service

5
Michelle on 05/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Team Toyota is the only place I go for car repairs for my 2011 Camry. I worked Juan ( Service Advisor) for my brake repairs. I could only afford to pay a certain amount of money for repairs but Juan worked with me, even allowing me to use a coupon from another Toyota dealership. Price match is what I needed. I appreciate the savings and customer service Juan provided. I will always come back to Team Toyota.


Friendly and Responsive

5
Micbob29 on 05/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I needed an oil change on my 2003 Avalon last Friday and took my car in to Team Toyota as always. They were quick and efficient, getting me out of there in less time than expected. The staff is always courteous and friendly and the service is exceptional.


Service Department

5
Jontunae Childs on 05/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very pleased with Juan. He's always very nice, professional and personable. Team Toyota on 41 is the Best!


Always great service

5
K. Magurean on 04/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have a reception problem with the radio in the Tacoma to the point it is difficult to listen to it. I believe the techs, service reps, service manager, and even the area Toyota rep are doing their best to troubleshoot and resolve this issue. Even though it has been frustrating, I see everyone involved working hard towards fixing this illusive problem.


Great Dealership and Cusomer Service

5
Karen Coicou on 04/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service representative Dan did a wonderful job greeting me and providing excellent customer service. He explained efficiently and effectively what services I needed at the moment and what I will need in the future. He also located some coupons that would help decrease my final bill. I really appreciated that...I'm always trying to save a buck! I've been going to Team Toyota for about 3 years and they've always provided the best service. I will continue to take my vehicle to Team Toyota because I trust them and they deliver great service. The free car was is definitely a plus!


Love Team Toyota

5
Helene on 04/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have been going to Team Toyota for almost 20 years, and they always take care of us. The service department is friendly and trustworthy. Repair work is completed in the time promised. I wouldn't take my Camry anywhere else for service. Thanks for being such a great dealership!


R. Alcaraz Service Department

5
R. Alcaraz on 04/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have had experience with several dealerships in the past, but this one tops them all. I own a Jeep and a Dodge and I never go to the dealerships service department where I purchased them from. This was my second visit to Team Toyota and was pleasantly surprised by the no pressure, knowledgeable, friendly and courteous manner in which my wife and I were treated by the service department. The service writers patiently answered all our questions and worked with us to achieve our satisfaction as well as made sure everything was well understood. Thank you very much. Ricky Alcaraz


great service team

5
william sparling on 04/29/2015

Customer Service: 5.0 Overall Facilities: 5.0

Have brought my Sienna in for the 5,000 mile maintenance service and each time everyone one there was extremely friendly and knowledgable from the phone call to make the appointment thru the entire process. They answered all my questions and explained everything in great detail. I would highly recommend Team Toyota for all your service needs.


Great service

5
Michelle D. on 04/28/2015

Customer Service: 5.0 Overall Facilities: 5.0

I called and was able to set up an appointment for later that day. My oil change and tire rotation were done well and quickly and even included a car wash. Juan and the cashiers were great! They were thorough, friendly, and professional. I'll definitely be back!


Great Service Every Time

5
ChuckH. on 04/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Team Toyota always comes through with prompt and excellent service. Always happy to have efficient work done without wasting a lot of time. Nice and comfortable waiting area.


Awesome Dealership

5
Sally on 04/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sally from Dyer, In Bought my first Toyota Camry from Team Toyota. Awesome experience, awesome salespeople, service, clean facility, knowledgeful Business Manager who has personality and make his customer feel that they are making the smart, right choice. Impressed. This is my first Toyota and I definitely recommend them to others. My daughter is in the market for a new car, and I know that she was impressed as well and will buy from Team Toyota. Feeling Blessed


Mick B.

5
Mick on 04/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Took my 2006 Toyota Avalon for the 5000 mile maintenance check and was very pleased with service as usual. I have been taking my car there for service for a few years and have never been unhappy. I like the service because the service rep tells you what is recommended but no sales pressure. Thanks Team Toyota


great service

5
cardella on 04/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Since 1999 to the present , I've always received excellent services from team toyota for my 1998 4 runner.


Great service

5
Beverly W on 04/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service friendly environment, will definitely recommend this dealership


My used 2011 Toyota Avalon

4.7
Nello on 04/19/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My experience dealing with Team Toyota (salesman Jake Fleming) was super! I purchased the vehicle at the suggested "Kelly Blue book" price. My trade was also a fair price (according to "Kelly Blue book". My overall experience was super!


Excellent experience at Team Toyota!!

5
D.Thielen on 04/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with our experience! Everyone in the Service and Parts department were extremely professional anf helpful! Thank you Team Toyota!


service, oil change

5
Unclelar on 04/17/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great facility, fast friendly service. I always feel I get great service here. Staff is knowledgeable and trustworthy.


Great service

5
edmkhmom on 04/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We've been taking our cars to Team Toyota for service. It's close, convenient, and they have excellent service. We did not buy from Team Toyota but that has not prevented them from providing great, fast service on our cars.


Great customer service with nice clean facility

5
Michael M on 04/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was awesome as usual. I have been getting my car serviced at Team Toyota for about 12 years. All the service writer's are very professional and friendly. That is why I keep coming back.


Great service

5
Robbins on 04/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in for Oil change Dan was great! I have purchased lots of cars from here and referred all my friends!


Great service department

5
Jeffrey and Jo Ellen Balazs on 04/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have just passed the 25,000 mile limit on my Rav4 service warranty. At every scheduled service appointment everything was handled quickly and efficiently. Mike and Juan in service take care of me like i was family to them. There is no stress dealing with them, i know they will only fix what is needed and send me on my way. I feel so strongly about the service there that i am enrolling in the Toyota Care Plus program for an additional 20,000 miles of coverage.


Excellent Service

5
Heidi on 04/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've been using the servie center for over two years. It's always nice to see all the familiar faces, they are knowledgable and friendly!


Awesome!!!awesome!!! awesome!!!

4.8
Cindie Her. on 04/10/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Team Toyota on Indianapolis is an awesome place everybody there is very friendly and always help you out. The guys at the service dept are very helpful they always explain what service you had done and service you might need done on your car. Hands down Team Toyota is the best car dealership around ...won't ever go to another dealer will always buy my cars at Team Toyota on Indianapolis !!!


frank micka

5
frank micka on 04/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

excellent service and comunicatons between employee that took care of me and he explained everything fully to me and also he made me and my wife feel very comfortable when service was complete also explained everthing fully as far as we are concerned will continue dealing with toyota


Great Service

5
Dr. Karen Jones on 04/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am always treated in a very professional and polite manner by everyone. I appreciate how I am kept informed of what is happening with my car and the projected length of time it will take to complete the service. I never feel pressured to have services performed if not necessary at that particular time.


Best place to have your car serviced! or repaired!

5
Peggy on 04/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department and personnel of this dealership are both excellent. From the time you walk in the door until you leave they make you feel comfortable and help you thoroughly understand all about your vehicle's service and any other concerns that come up. They will also recommend any service that might be needed. They treat your vehicle like its their own.


A Great Place!

5
Wendy Scott on 04/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was in there on Saturday, April 4, 2015 because I had heard a grinding noise when I was braking. Mike, the technician who took care of me, was great. He brought me out to let me see that everything was fine that the noise was just because one of the front rotors had picked up just a bit of rust and the pads were trying to grind it off. I do not take my car anywhere else. Also, the prices are good and they never try to sell you on something. They let you know the status and let you decide there's never any pressure. Love these guys and this dealership.


Great experience

5
Santana on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased my first ever brand new 2015 Toyota Corolla last week from a salesman named Hector Sanchez. Let me start off by saying as soon as we pulled into the dealership , we were greeted by another salesman that already knew who we were looking for which was surprising and very nice. The minute we walked in the doors the customer service was behind excellent. Hector greeted us and we immediately started the process , I wasn't even sure what I was looking for in the beginning but I explained what I needed and how far I drive and hector recommended the Corolla . It was the first car he showed us and I immediatly fell in love with it . Needless to say I walked out buying the car . During the process my grandma was also with me and she speaks Spanish and very broken English , Hector went out of his way to not only explain the process with me but also repeat the same thing to my grandma in Spanish . He made her feel comfortable and he broke everything down to help her understand . Hector went above and beyond in customer service. He showed us around , introduced us to all the employees and offered us drinks. This was a very satisfying experience all around.


Team Toyota

5
Richard Parra on 04/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Serviced our 2006 Avalon, Dan in service did what we needed to keep our car running in top condition.


Excellent and Preofessional Service!!!

5
Everette Sr. on 03/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

TEAM TOYOTA provided me with a very rewarding service experience today! They provided prompt and professional service with a smile! Paula and the service technicians were courteous and showed genuine concern for the maintenance of my vehicle, as well as, making certain that I understood the importance of what they were doing to maintain my vehicles' overall condition. Thanks TEAM TOYOTA! Its been a pleasure.


Great service

5
Alan H. on 03/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Team Toyota and Aaron in the service department are experienced professionals . The service that was done on my 2009 Camry was explained to me up front and completed on time. I like the fact that as a repeat customer, service coupons are offered for different repairs. I have been a customer since 2004 and will continue to have my car serviced at Team Toyota.


car repair

5
donna on 03/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A very pleasant experience. Allen was very helpful and everyone in service were friendly.


Great service

4.3
Denise on 03/19/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Dan was our customer service rep. He was funny and friendly. Service was great.


#1 dealer in the area

5
George Christy on 03/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Team Toyota and staff are awesome people to do business with. From the sales department to the cashiers they are a pleasure to do business with. Job well done ladies and gentlemen. I drive past a few dealers to deal with these people. Great service department they are prompt and courteous and do good work the first time around. Thanks! George. C


Great service

0
Don b on 03/15/2015

I purchased my vehicle from Said when the dealership was still in highland. He was great! I continue coming to the new dealership for oil changes even though my two free years are up. The staff is very friendly.


Friendly honest service

3.3
Susan h on 03/14/2015

Customer Service: 4.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

Friendly honest service . I was very happy with my repairs .the staff is extremely friendly and curteous.


good Toyota Dealer, good personal

4.8
ZAM on 03/13/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i been Team toyota customer since 1999. Left for 2 years ,now i'm back again.i recommend couple friends, they bough cars from T T good facilities, sercice and good people. i will recommend more persons to them


total experience

5
dnlmrvl2908 on 03/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best team I have ever dealt with from start to finish - highly recommended for any vehicle purchase. 4th time dealing with this location and 4time I could not say enough about them. Thanks again!!


Fantastic Service

4.3
Mike C Toyota fan on 03/05/2015

Customer Service: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

Team Toyota always does an excellent job, getting me in and out, while explaining everything perfectly. Service is always superior.


Awesome experience

5
Rony Figueroa on 03/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I accompanied a friend who recently purchased a vehicle from Team Toyota. I met Frank who sold the car to my friend. He was very professional and courteous. I walked around the lot and saw a car I liked. Frank asked if I would want to test drive it. Rest is history. Frank worked very hard to get me the best deal possible. The team at this dealership works very hard and makes it very easy to do business with. I would recommend any one to this dealer. TEAM TOYOTA SCION #1 in my books. Thank you, Rony Figueroa


Quality Service at Team Toyota

4.5
Loyal Toyota Owner on 03/02/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

As the proud owner of two Toyota vehicles, the second of which was purchased from Team Toyota, I am pleased with the quality customer service that is received from this dealership. From the sales team to the service department, the friendly and knowledgeable staff provides a customer experience that is like no other. If I am ever in the market for a third Toyota vehicle, I would not hesitate to return to Team Toyota.


Great Service

4.8
JeriN on 02/24/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nice dealership -- have never had a bad experience yet.


Highly Recommend Team Toyota

5
Matt Keilman on 02/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've had my Scion TC for a little under 3 years now. It was originally purchased at the Toyota of Merrillville location; however, after several rough experiences dealing with their customer service and service department, I decided to give Team Toyota in Schererville a shot. It was, by far, the best decision I've made. Their team is awesome: from a customer service aspect, the reminders/follow ups, trustworthy individuals in the service department, ability to make appointments online... they have it all. I'd highly recommend Team Toyota to anyone looking to purchase a car or get their car serviced.


Great service!

5
Lizzycat on 02/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0

Had a tail light replaced on my 2005 Camry. Paula was vey friendly and professional. Thanks Team Toyota!


Customer Care with Heart!

5
Cheryl Pescinski on 02/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

In 2006 I was looking at trading my Toyota Sienna in for a new Prius. The process was challenging and discouraging. I decided to expand my search and try Team Toyota in IN. I was totally amazed by their customer care. Over the years I have enjoyed building my trust and confidence in the Service Dept and getting to know the people in Sales. When the time came for trading my Prius with 222,000 miles in for another Prius it was so pleasant. My husband was amazed and impressed that I had all the footwork done for him! Recently I was coming home late at night in the ice and snow. Through my icy windshield one headlight looked very dark. Early in the morning I called Service and left a message. Paula called me back and got me right in. The headlight was repaired, they checked the wipers and replaced them. Paula gave me a coupon to wash the car and be safe. Genuine care and concern. I left prepared for another great Chicago winter!


Great people to do business with!

5
Laura S., Retiree on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a 2014 Toyota Highlander last year as my retirement car. Both my daughters have Toyotas and rave about them. My salesman was Rick Gonnella. He listened to what I wanted in a vehicle and went out of his way to find exactly what I wanted. He found my Highlander in the inventory that wasn't even cleaned up yet from coming off the delivery truck. Within just a few hours hours of settling on a price, I was driving home my new SUV. A short time after purchasing the vehicle I received an invitation to attend a seminar to learn about my SUV. I signed up for it and was pleasantly surprised and impressed. There were about 20 of us (most over 55 as I am) attending. There were service people available to answer questions about the new cars and how they work. My last car was 14 years old and things have changed quite a bit since then. We were encouraged to pull the vehicles in the shop so a salesman or service tech could explain the features of the cars in a patient setting. I was so impressed with this seminar. I have taken the SUV in for servicing a few times and every time was met with a smiling friendly service tech. I was asked for all my problems and concerns about the vehicle and all were answered. This dealership has a comfortable setting while service is being done. I am confident with all the dealings I have had and look forward to a long healthy relationship with this dealership and service department.


Returing Customer

5
J.Couisnard on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am a second time buyer from Team Toyota..Both times the customer service was great & the price of both of my vehicles were reasonably priced..i would definitely recommend anyone to give the dealer ship a try..Im young & a female so buying a reliable car not easy but thanks to the Team they made picking the best car that works for me simple.


Great car buying experience

5
Kitu on 02/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was very happy with the service I received here. Rick Gonnella is an excellent salesman, never tried to push any models/accessories and allowed me to pick what I liked without any influence. This was my first stop at car dealers and in 45 mins walked away with a firm deal.


Great buying experience.

4.8
Ted S on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Best Toyota dealer in Northwest Indiana. I highly recommend Team Toyota!


Buying my new 2014 Scion xB Series 10

5
Steve W. on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If you want the absolute best buying experience when shopping for a Scion make sure to see Lorenzo at Team Toyota-Scion in Schererville IN. He's courteous and friendly and knows how to treat a customer. So far, everyone I've come in contact with there has been great, whether it has been over the phone, via emails or in person. Great place to buy a car and great people to buy it from.


First service since buying my Avalon

5
Jerry Miller on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I found Dan to be very helpful and very pleasant and if it were possible to request him in the future I would do so. While I was waiting for my car I looked at the 2015 models and was visited by Hector, the young man who sold me my car. When the service was finished, Dan came and got me and explained everything that was done and then gave me a voucher to have the car cleaned. It was a pleasurable experience and I look forward to coming back.


$29,200

Mileage: 39645

Color: Other

Transmission: Automatic

Body Style: SUV

City: Schererville, IN

Engine Type: 295 hp 3.5L V6

$12,000

Mileage: 82878

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Schererville, IN

Engine Type: 160 hp 2L I4 Flex Fuel Vehicle

$12,200

Mileage: 81290

Color: Silver

Transmission: Automatic

Body Style: Sedan

City: Schererville, IN

Engine Type: 288 hp 3.5L V6

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