Team Ford Lincoln

Great fast service

This was a recall on my f-150 and the speed of getting the work done was outstanding. Thanks for everything.

Great service

My service guy, Augustine was very friendly and informative. Comfortable waiting area and things to keep me occupied while waiting.

Wonderful staff

The pleasant respectful way I was treated from start to finish. The patience of Tom Spencer when I wanted to test drive three different types of vehicles!

Great service!

From start to finish the service was fast, friendly and courteous- with one tiny exception. I will return for additional major servicing.

Friendly and professional service.

The staff was very professional and accommodating.My advisor was great, friendly and professional. A great experience all thru the process.

Excellent overall experience!!

Was a great experience, Matt and Oscar were very helpful and knowledgeable. Felt very comfortable and confident with the whole experience.

great Service and very clean facility

Friendly and professional personnel I dealt with and met, including the dealership's president/owner. We got to a point in the sales negotiation, where the salesman (Marcus) told me that their offer is as low as they can go per his manager. I was pushing for about $1500 less then what I was offered for a total packet. Mr. Olliges took the contract, and subsequently approved the sale for what I had offered. Mr. Marcus helped me with pairing our cell phones, set the garage opener, and along continued to be helpful.

Great people

Great customer service staff was very helpful and the service was fast I would recommend this deers hip to all my family and friends

enjoyable experience

friendly and no pressure by sales team. especially Mark Wilson, very caring and understanding of our needs, from first day we met all the way to closing.

Excellent Deal

No hassle. Great price. Very knowledgeable staff bent over backwards from start to finish to ensure we got the best offer possible.

Outstanding service and attention

Salesman Robert Edmonds was extremely helpful and educated in your products, helped me make a great purchase. Worked closely on what I wanted and matched me with the right vehicle. very pleased with his professionalism. will be back for my next vehicle and look forward to having him help me in future.

Team Ford is the Best

Everyone is so helpful, Dan especially. He treated me like family and took care of everything. I would encourage all to check them out next time you need car!

FORD F450 GREAT BUY!

Scott, Mario, Allen all comprised a very effective team of sales and Finance.The new truck buy in execution at late night on Tuesday the 14th was very well done.The excessive post-production/-build waiting period could have been tracked and reported to the customer in a more real-time manner.Thanks!

Great service

Leasing process was a smooth and quick, great service!!!Leasing process was a smooth and quick, great service!!!Leasing process was a smooth and quick, great service!!!

Excellent Customer Service

The most important was they fixed the problem in a timely manner which I appreciated very much. I explained that I have one car and needed to get home for my wife.

Awesome service

Service representative Augustine was and always has been great to deal with and very helpful. Have always had great service from date of buying my truck.

Great service. Clean facilities

People are so nice they make sure that you are well taken cared of. I love the lobby lounge it's clean and relaxing you can watch television while having coffee or something.

Team Ford Lincoln

Friendly staff, simple paperwork, 80's muzak, easy access, informative, efficient, effective, knowledgeable, appropriate use of staff, high quality...what more can you say.

Service

Service manager Dan was able to get my MKX serviced and out quickly. Enjoyable, comfortable show room in which to wait. Everyone was kind.

Outstanding Customer Service

Mr Luu was outstanding and took complete care to insure my every need was taken care of. He was ontime and to point in every respect. Please thank him for me.

Honest and friendly dealers and managers!

I was treated fairly and honestly. I traded my 2013 Edge and got into a 2016 Edge that I love!

courteous and eficcient

prompt, courteous and efficient right from the service writer strait through the work and pick up plus, plus, plus, plus, stop wasting my time

Great service

People were very friendly and knowledgeable and were not pushy. They were very helpful with every thing I needed. Thank you very much.

Great service

Great honesty and service. My repairs were completed the same day with great attention to detail. Thank you Team Ford

AMAZING DEALERSHIP!!!

The sales rep responded to ay questions I had promptly and made the transition and buying process as smooth as possible.

competent and quick service

My vehicle problem was quickly diagnosed and resolved. The service representative was professional, friendly and completely explained how my vehicle problem was resolved.

Salespeople where friendly and willing to help

The salespeople understood what I was looking for and worked to get it in a timely manner. The truck was ready when promised. I received call back the next day to make sure all questions where answered

Fast and Friendly service

I had made an appointment at another dealership and after two days I was told they would not have it in for another 3 days. I took it to Team ford and they had it repaired and ready to go in 2 days. Fast and friendly service. They have earned my business.

Family oriented customer service

Regular maintenance check awesome customer service and prompt attention. Facilities include free wi fi.Thank you , would highly recommend this dealer to anyone

I don't know what you want me to put here

The employee's are always friendly and helpful. Very clean and nice dealership. The salesman I dealt with was very knowledgeable.

Team Ford Great Dealership

I have NEVER had such a wonderful experience buying a new vehicle. I want to thank Jose Arbulu for being so professional and REALLY caring about not just a sale but making sure my wife and I would be happy with our purchase. Once again, thank you Team Ford...

Great experience . Customer for life .

The staff impressed me . All professional and looked professional . Kyle Gilbreaith was great as was his boss Doug . You were interested in selling a car to me and didn't insult my intelligence or try to steal my trade .

Great customer service.

I was treated like a VIP. Dawn listened to my concerns regarding the back door safety latches and made sure that when my great-grandchild travels with me she will be safe in my back seat. I was offered coffee, etc. and shown where to wait and offered a shuttle home if I didn't want to wait. They kept me up-to-date on what they were doing with my vehicle and it was just a really nice experience.

Great service

The service personnel were fantastic the attention to detail and the way. Both Augestine and Samantha were awsome. I have never been treated better

Dream truck experience

Ali, Dennis and Rocky all took great care of me. Mario was also very professional. He has the roughest job, trying to upsell me at the end. It would be very easy to be offensive, but he was very nice and professional.

Only Place to GO for Service

Greeted quickly and Augustine knew exactly what needed to be serviced. All service was handled immediately. Service Representative had current access of vehicle history & did not try to sell work not needed.

Great Service

Overall experience, customer service, and knowledgeable expertise. Augustin was extremely helpful and worked with the budget that my husband and I had in mind. Will definitely come again for our car

Great experience!

Jose was a great sales rep. Felt comfotable and no hidden costs. I am very happy with my car and process.

Customers Come First

The Selection of vehicles. Showroom is very nice! Jesse and Jose worked great as a team. Helped me get the vehicle I wanted and I couldn't be happier

Excellent service

Always very courteous and quick. Explained everything to me. Would highly recommend their service department. I only bring my Fusion here for servicing.

Great Service

Quick and thorough service ...got our car in and out very quickly. No complaints.... and we got a car wash too . Overall very satisfied.

great Service, Beautiful Facility

Very professional sales staff: Gregg Bradshaw deserves more than an excellent rating. He has continued to stay in contact and give excellent service. I will definitely be purchasing other cars from this dealership. Five stars is not enough for the excellent service and communication given by Gregg and the Lease Manager.

Best price and completed when promised.

Simple direct information and done as promised. I had shopped for similar oils at oil change stations and Team Ford was the best price for the semi synthetic blend recommended for my diesel truck.

Service Department Survey

Samantha was very polite and assisted me in a professional manner. The lady at the payment window was very helpful when the charge was wrong and took the time to correct the error.

Great Service

Service advisor listened to my concern, asked me some questions and got my vehicle done... No Hassel, No fuss, No Muss. Got it done. Thank You very Much !!!!

Purchase experience = Two thumbs up! Shop here!

Great experience! This is the best dealership in Las Vegas to purchase a new or used vehicle. Great selection of vehicles and they have a comfortable customer lounge and even Starbucks coffee at the cafe! Two thumbs up!

Service Bulletin Repair

As my service advisor noted, it only really involved four screws and a plug, but it was completed quickly and without hassle.

I've switched my Ford Dealership for Sure

Brandon in sales is easy to work with , he has patience, and responds well to requests and questions without the salesman attitude and pressure. The arcade kept my son company for 5 hours which was truly helpful. The dealership is a class act in all respects.

Service was exceptional

Samantha was very professional and was quick to resolve my issue in a timely manner. Samantha telephoned me as soon as my vehicle was ready for pickup.

Great service

That I didn't have a long wait time for service. I was given a loaner to get around in while my car was being serviced.

Parents 2017 Purchase

Rick(sales) and Mario(finance) were both extremely friendly and knowledgeable. Rick has a good ear and understands a customer's needs which only comes from years of experience

Best Dealership Ever

We appreciate the friendly atmosphere and excellent customer service. Our service advisor (Dan) answered all of our questions and our vehicle was returned promptly and sparkling clean! Thank you!

Dan in service is a HERO!

Dan in Service was a LIFE SAVER and I could not say enough wonderful things about him!!! Dan's customer service is on POINT! I will bring my vehicle back next time it needs help!

Great Service

Professional, clean facility, excellant service, polite, informative, helpfull, kind, courteous, resourcefull, patient. I was well informed on all the details of the purchase.

Purchase of vehicle

It went well once I picked a vehicle. Jesse, Mario and Scott were great.Not a painful buying experience and did not feel like a hostage.

Team Ford is the best

YOU FOUND THE PROBLEM QUICKLYGregory Brown is number 1 in my book but he can only take it so far. For this problem FORD needs to step up if they want there TRUCKS and CUSTOMERS to be NUMBER #1.

Fast good service with friendly staff

My service advisor Luu was super friendly and helpful in resolving an issue I was having with my truck. He kept in contact with me throughout process.

Great Staff, clean facility

Ricky was great, and the e sign paperwork seemed to save a lot of time. Thanks Team Ford Las Vegas

Very good facilities

Overall customer svc is very good. The facility is well run and clean. I appreciate the care which they appear to give my care when in their hands.

Service

As usual great service and courteous staff. Vehicle service completed in a timely manner. 20 words is ridiculous, don't ya think.

Very efficient and friendly

Flexibility on time for getting me in on short notice. Service advisor Buck is always helpful and prompt in calling when approvals are needed or car is ready for pickup.

Excellent buying experience

R J Singh was spectacular, as was Michael in the finance side.Facility was as always well maintained I will continue to support the dealership.

Great service, clean facility, everyone friendly

Everyone was so helpful and the salesman answered all of my questions. If he did not know, he quickly found someone to help me. Everyone was friendly & polite & made you feel at home.

Great friendly people

I really liked that nobody swarmed around me that they have it a second and then Matt asked me if I need any help. I really appreciate all team fits did to get me in a new vehicle

Great service all around

Ed Greene was very helpful from the start this is my 4th vehicle and I will keep on coming back

No pressure

I'd been to several other places looking to buy a car, but I don't stay long if I feel like the sales people are rushing or pressuring me. I did not feel rushed or pressured to buy my car at Team Ford. The salesman made me feel relaxed about the whole car buying experience.

Awesome place!!

Everyone very friendly...genuinely seemed to care that I got taken care of. Augustine was awesome!! I did not have an appointment and service was still excellent

Great customer service. Buying a car was fun.

Each individual I dealt with was professional and courteous from start to finish. Herb Negron, Greg Bradshaw , and Bill Jenkins. Team Ford was very fair in price and negotiation , making the decision to purchase the vehicle I wanted, very easy. I was left very happy with my experience and got exactly what I wanted in a vehicle.

Team Ford Lincoln Service Department

Their is no Service Department in Las Vegas like this one. Carla and Rachael are fantastic. I hope they never lose them.

Super service!!!!!

Easy and professional and fast from appointment call, to shuttle service, to service professional, to pick up. And a car wash to boot!!!

Great Service A++

Great service! Team Ford always takes great care of my car! I wouldn't go anywhere else for my purchase or service needs!

Great Listeners

Rick Johnson was a great salesman! He listened to my needs, searched inventory to find exactly what I wanted, and never rushed or pressured me.

Friendly staff

The staff was kind and friendly and it made the buying experience enjoyable. The facility was clean and everyone went out of their way to make you comfortable.

Great service clean facilities,sincere employees.

Can always depend on prompt courteous service from all folks involved. And I have been coming here a long time. There actions show sincerity.

Great service. Very friendly.

Everyone was very friendly, from the time we got out of our car to the time we drove off in our new car. They worked hard to find what we wanted.

Time sor a service!

Very good. Also fixed the coolant message problem. Something wrong with the computer. I always have good service at team ford.

Friendly service and informative.

Quick and up front with requirements and checks. No surprise expense at pick-up. Very Friendly! I would recommend to a friend.

Great service

Friendly and quick they took care of my vehicle and informed me about the updates my system might need time from time.

Battery repair

Fast service and no isues over the coverage or debate offer warranty issues. It would have been nice if they would have a lso fixed a recall notice that was issued against my vehicle at the same time. Door may swing open recall still not fixed

Great sales experience

Salesperson let me drive the shopping process which ultimately resulted in a satisfying purchase; they followed up with excellent service

had a great experience

The service writer took very good care of me and kept me informed of about everything during the service. She also handled all my questions in a professional and timely manner.

Great service, even greater Service Advisor!

I pulled in, unexpectedly, and asked if someone could check out a bluetooth problem. Dan (service advisor) came out and explained that all the service techs had gone home, but that he would try to help me. He attempted to connect my bluetooth for several minutes. He then told me to come in any day when the service techs were there so I could be helped. I dropped in, again, and he came right out, and did the appropriate paperwork, bought me a cup of coffee. When the sync problem was remedied, he came over and checked it out thoroughly, so there was no question that all was well. Excellent service by this gentleman who is an asset to your dealership. I might also mention that every employee I came in contact with that day was extremely helpful and courteous! I came away quite pleased and told several friends. Thanks, Dan!

Augustine is terrific

Augustine is very friendly, helpful, and had my vehicle back quicker than expected. I had a very positive experience which has not been the case in the past.

Great service

Our service agent, Gregory, was very helpful and kept us informed throughout the entire process. The repairs were made in a timely manner.

Best dealership in town.

As usual I was treated with respect and concern by my service agent, Richard Marovitz. He is such a good representative for your dealership. He took very good care of me and my Lincoln.

Mustang

Efficient, Friendly & Courteous staff. Car was done ahead of time even though they were very busy on a Saturday.

Pricing

Most everything was done very timely. Initial quotes were close to estimates given when deciding what type of vehicle and price range I was looking at.

Awsome

Best experience I have ever had when it comes to purchasing a vehicle, great service, friendly and very knowledgeable on there product.

Grate service clean and friendly people

They know me and my tight time fram and get me in and out in a timely maner and friendly people

Excellent service

The service advisor was very friendly and polite. The tech did a very good work on my truck. I recommend Team Ford Lincoln

Best out-of-state customer service

Samantha greeted me and gave me the best customer service that I have ever received. I am from California, and was in Las Vegas attending a funeral when my engine light came on. I have my dealership that knows me and my vehicle very well and I felt as it I were at home.

Great customer service

Samantha was wonderful and walked me through everything and made things easy. She was pleasant and courteous. The service was great and in less then 4 hours the job was done.

Service

Samantha McKendall, my advisor, was great. I brought my car in for a recall. They gave me a ride home and she called me when the car was ready the same morning. They inspected my car and washed it. I was very happy with the service.

A-1 service

My 86 year old mother has a 2007 Lincoln MKZ and lives in California. She was visiting Las Vegas to attend a funeral of a close family friend. Her engine light came on as she drove here and we took the car over to Team Ford and upon arrival we were greeted by Samantha McKendall. My mother was very confused about what was happening to her automobile and also that it was happening in another state far from her usual dealer. Samantha was the perfect representative to greet her. She was calm and assuring and made my mother feel at ease and as if she were at her own dealership. She explained the process, offered us coffee and a clean, comfortable environment and a rental car so that we could handle our difficult situation. He called and updated us on what was happening and gave us an explanation of the charges. I am so glad that I found this dealership and Samantha because I know this will be the last car my mom will purchase and when she moves to Las Vegas to live near me, she will have a trusted dealer that cares about not only her vehicle, but her well-being. Thank you so much for having Samantha there.

Awesome service

Augustin, great guy nothing but respect and amazing customer service. Provides nothing but honest help and support for whatever your vehicles requirements.

Freindly and helpful staff, Clean facilities

Everyone was very helpful and friendly. The finance guys went out of their way to get me in with the payment I wanted. That, and with what I felt was a genuine understanding from my sales guy Robert Edmonds sealed the deal! Thanks to all of them. I am LOVING my new Escape.

friendly staff

When i walked in staff was friendly. every person throughout the process did a great job. I would refer a friend.

Dennis Carroll at Team Ford was awesome

Dennis Carroll was awesome. Did everything I asked and more. Made the car buying experience as painless as I've ever had.

Great service

Salesman did everything possible to get me a good deal. Even got us free tinting. Very impressed with the entire experience.

Ford Escape

Everyone was great they were all very knowledgeable and friendly. Overall it was a good experience just it takes so long to purchase a new car.

Great Service!

The sales rep Doug Banich was very helpful and worked hard to secure the deal, but not overly aggressive. Definitely would return and refer others to him.

Service

Professionalism of Dawn by ensuring that I was completely satisfied with work and service towards my vehicle. Everyone is friendly which also made me feel comfortable. Great hospitality and Service. Definitely pleased and satisfied that I brought my car into Team Ford.

Hubert

Buck is great on the info he provides to me on checking in for service on my Ranger. Great doing business with Team Ford,

Glad I shopped there!

It was easy to get the information I wanted about the vehicle that I was looking for, saving me time and frustration.

Awesome service, awesome repair.

Augustine my service advisor was a big help.Will like to thank him again. Only downside that your shuttle bus dosent go to 215 and lamb area.

Great service clean facility

The main thing was you listened to my needs and you actually show that you care about my concerns. They were very punctual as well

Good Customer Service

I purchased an F150 on Friday 9/23. On Monday 9/26 I noticed significant sputtering and hesitation when driving. Turns out the truck had bad coils and spark plugs.

BEST customer service in town! They care about you

Customer service is top notch! Dawn is awesome and she really knows her stuff. Always willing to help! The entire TEAM at Team Ford Lincoln ROCKS! Thank you!

Good service

went 2 weeks before talked to salesman "1", we were short on time and misinformed on high mileage leases. Purchase day salesman "2" was very good to us.

Augustine was great.

We broke down while in town, we were able to have the truck towed over and Augustine got it fixed that day!

awesome

Always a pleasure to work with from sales to financing. Leanna is awesome and so is Rocky & his sales people!

great service

great service all around, love the staff at team ford, no hassle , great sales team , have bought my cars here since they opened many years ago.

Great caring

I was very upset as someone had tried to steal my truck at a local hotel but all the team members were very understanding!

No pressure sales staff

Carol Raines did an excellent job of over coming my objections to purchasing a front wheel drive auto. In doing so, I saved several thousand dollars.

great people

friendly people Julie in finance is just awesome. Allen our sales person was great. Those two people really had our best interest at heart

Experience

I was greeted by Richard and his trainee as soon as I parked my vehicle. I was informed by upcoming needed maintenance for my escape . Quick service. No wasted time.

Gracious and helpful service director

Claude made sure to erase all of the "bad" from my previous experience. He was attentive, timely, friendly, understanding and helpful.

Great service

Friendly staff. Repairs were explained in detail. Great service. They listen to your concerns and the follow up is amazing. Thank you Team Ford.

Excellent facility and professional staff

Samantha was very friendly and professional. We were taken care of from our first phone call to when we drove our repaired car out of your dealership.

New car purchase

Greg Bradshaw is still the best car salesperson I have ever dealt with. He is the reason that I keep coming back for our next car.

Team Ford Las Vegas

The salesman, Robert, was extremely friendly, not pushy and was able to answer every question I had. Next time I need a vehicle or I know someone who needs one, I will be sending them to Robert.

Great service

Prompt and courteous service. Tailgate works perfectly. Friendly atmosphere. Nothing else comes to mind to say, so cannot complete the dumb 20 word requirement

Great Experience

My service advisor, Dawn Haliburton, was exceedingly professional. She called with updates when she said she would call, she was knowledgeable of services available for my vehicle and it was just a pleasure knowing she was making sure my vehicle and service was being handled thoroughly.

Augustine for service manager!

Augustine is the best service advisor. We don't let anyone else handle our cars! He makes sure everything is done right

Super job

How fast my car was repaired same day in and out and even gave me a rental car at no charge

Great service

How nice mr mark was and kind also is was nice when the manager stop to explain that he was trying to get a good deal for me

2005 Mustang GT Service

The staff is always very courteous and professional. They had me in and out in much less time than I had imagined considering the work they had to perform.

Good service

Dawn provided excellent customer service and took care of my truck while i was on vacation. The truck was also cleaned upon pick-up and it was pretty muddy and dusty before i brought it in, thanks again.

Great atmosphere, friendly staff

Dawn was extremely friendly and efficient. She asked me direct questions, gathered what she needed and explained the process. This put me at ease knowing that I came to the right place since it was my first visit to this dealership.

Great service

No waiting when I first arrived at service center with vehicle. Staff was courteous and professional.Routine oil change was completed in a timely manner.

My new CAR

Fast Friendly and professional with no hassle or pressure from any of the staff. I Would definitely recomend Team Ford

Great Service

Mark was/ is very friendly. Mark was very happy to answer all my questions. Very perfeasional atmospher. Everyone that helped me took great interest in my concerns. I was able leave happy and confident in the service I was provided. Thank you Mark and Mario.

Good service

My car Was Fixed up and ready to go within a reasonable amount of time. It looked like nothing had happened to it.

Very helpful staff

There was no high pressure and all of the staff that we had contact with was very pleasant and helpful.

Great Service Department

The service department, especially Carla, is wonderful. I hate my car, but would consider buying another Ford only because of the service department and Carla.

Team Ford

Everyone was very helpful and understanding. It was also the fastest car buying experience ever. The other times I have been were way longer.

very clean showroom

great salesmen no pressure just a great deal. showed me how to use everything on the car. Thanks Team Ford

N. Ervin

Robert Marovitz kept us informed about the work on our truck. When Robert said he would call with an update, he would call us.

Great service

Lucky Lou got it done, fantastic. We're sure to return when it's time for the next car. Looking forward to it.

Slaes

Honestly Rj Was great rob was great service department staff was nice they where completely knowledgeable about there product they where also polite

Great customer relations

I didn't feel pressured at all through the whole experience. Usually buying a car is not a good experience.. Doug, my sales guy was very professional and made it personal. I felt like you guys actually care about the customer unlike the majority of other dealerships.

Great service, friendly people

Dan Lawson was very helpful and kept me up to date on the repairs. I did not have to wait long during any step, i.e, check in, car rental or checking out & paying. A satisfying experience.

My one stop Dealer

My service writer Richard was great. He knows me and doesn't feed me what he thinks I want to hear only to be disappointed. He tells me straight up what he can do and what he can. I like that. He strives to give me the best service possible.

Ford Retiree

excellent experience on purchasing my new Lincoln MKXMonday, 9/5/2016. Dealership is beautiful and easy to get around in. My salesman was very knowledgeable and fun to work with.

Great service

Robert is a Awesome sales person will definitely recomend him to my friends and family A+ A+ A+ A+ A+ A+

Great service

Loved the service very fast this morning the service rep was awesome she was very attentive. As always Ford has given good service

Great service, clean facilities, nice caring folks

I purchased my vehicle at another dealership, yet everyone at Team Ford was so pleasant, caring an nice. They were quick and answered all my questions. I loved the cashier, she was absolutely fabulous. I plan on returning to Team Ford for all my service needs. My service advisor Daniel Dale Lawson was also fabulous and very funny

Great experience

My salesman Mark Wilson was very professional and treated us with respect. We didn't have to wait around all day to make the deal.

Phenomenal Service

I absolutely loved the down-to-earth approach and friendliness of Dennis Carroll, Michael Mercado and the TEAM Ford staff. I never felt pressured to buy anything and felt confident that I was good hands. They were very attentive, efficient, and helpful. The visit was a fantastic, informative one -- I am blessed to have work with them!

Great service

everything was smooth and stress free. Shuttle service was an unexpected bonus :) Will always go back and will recommend to friends and family.

Great service

Friendly people and knowledgeable. Close by. Fast response. Good choice of cars on the lot. They have a lot of different cars

Great Service, knowledgeable staff,

Smoothest, easiest car buying experience. Truly a pleasure. Highly recommend TEAM Ford Lincoln to anyone considering purchasing a new vehicle.

Great experience

Greg was very helpful and very knowledgeable about the vehicle and set it up for me which was great. Greg and team ford were also great at finding me a lower interest too thanks!!

Team Ford Service

Easy! Just pulled the car up and they took care of the rest. Everyone was helpful and professional. Trying to come up with 20 words is difficult.

Vehicle Purchase

Honest and professional! Have bought numerous vehicles from Team Ford and never have had a bad experience! Everyone in In the process were very professional, the salesmen, the finance manager and the General Sales Manager are we're great. Additionally the service department is top notch!

Great Service

Quick service, no pressure. Facility is very clean and professional. All details of the cars features were explained thoroughly. Thank you.

Ford Buying Experience

Great salesman and great atmosphere. Overall great experience. I was able to pick out my vehicle online and got financing quotes from the online department. The sales staff took it from there and got the deal done quickly.

Nice facilities

They spent the time to work out the payments I wanted on the specific car model I wanted. Both Robert and the sales manager were very helpful

Team Ford Shines Again

The techs are so detailed and professional. I will never let anyone touch my 2005 Mercury but Team Ford. Advisors are A+.

First Visit To Team Ford Lincoln

Facility was clean and my advisor Gregory Brown was super helpful and professional. Work was on par with my prior Lincoln service team back east. Shout out to Stamford, CT Lincoln Ford!

Team Ford

The thing I like most about my experience at Team Ford, was the exceptional service I received from Doug Banich, he really knows his stuff, he made buying my new truck a blast, would recommend him to anyone buying a new vehicle! Thanks Doug!

Great friendly experience

Doug was awesome very attentive and listened to our needs. We will definitely be referring people to him. Thanks Doug we love the new Explorer

Not a satisfied customer .

Haven't had the best experience with the service department. I feel like they are slammed with cars and not able to communicate effectively . Everytime I call, no one answers , when my car was done I was the one to call and find out . No one called to tell me .. Well they did two days later after I already picked the vehicle up to tell me to come get my vehicle .. That was already in my possession. Only answer I can get when I ask what is wrong with my car is "I'm not sure ask your service advisor " .. My service advisor is the hardest person to get a hold of probably because they are busy but this service is not the best . Took two days to even look at my car as well. Should've just told me come back in two days . I made an appointment so I expected they weren't slammed and needed two days to even diagnose the car . It was just sitting there for two days! A little aggravated .

Mr Greg Bradshaw

This was my second purchase of a Lincoln MKZ model from TeamFordLincoln,the first a 2010 and now a 2017.In both instances your Mr Greg Bradshaw was my sales contact.He patiently explained all essential details for each vehicle to both my wife (Gisela) and myself.In addition, and probably on his own time, he came to my home the next morning to help us with our garage opener and to assist us in the mysteries of operating the sync system as well as going over the general operating guidelines again.Greg appreciates that my wife and I are senior citizens.He was also good enough to return to us a bunch of personal articles we overlooked removing from the 2010 model we traded in.Ron Lovelace

Great sales staff.

The sales staff was very friendly and professional which made our buying experience simple! Great Team! Will definitely buy here again.

Great service and amazing people

They took care of me and I will continue going back to there. Team ford as all done a great job with me that is my 3 truck I have gotten from there.

Service

Just a great place to have work done! My service advisor Augustine is the best and I will continue to there as long as he is there.

Good quick friendly service

Good quick friendly service, they explained everything that was wrong with my vehicle in detail. They even washed my vehicle.

Great.service

We are treated with great professionalism. Will always shop at Ford due to great employees up and down the board.....

Great Service

Dawn was very friendly and helpful! I normally take my Ford to a different Ford dealership however I will come back here because Dawn took the time to ask if I wanted my car washed. Sometimes it is the little things about customer service that helps you choose where you take your business.

Attention to details

Augustin Archibeque, who works in your service department, provided premiere service. He listened attentively to my questions and my explanation of what was wrong with my vehicle, thereby leading to a corrective solution. He was friendly, quick, and analytical taking extra time with me on a long drive in my vehicle to deduce the source of my truck's corrective needs. Moreover, the time required to do this was reduced to only half a day and the cost was less than estimated. I was impressed.

Ford Lincoln Team

It was exciting I will most definitely recommend friends and family to the dealership the salesman that sold us the Explorer did a good job on selling it the only thing is that we were late and he didn't get a chance to show us all the features on the vehicle

great service

thank to dawn haliburton for keeping me inform of all service due and help in solving all problem. great job thank

Great customer service by Chris and Michael

Michael and Chris both were very helpful. They both had a good positive attitude which helped turn a stressful day into a good one with good memories! Great customer service from both of them!

5 star service

James and RJ are the best team at ford went above and beyond exceptional customer service. Have made a customer for life

Service with a smile

Buck was great! He was friendly, attentive and happy to answer my questions about a company recall. I highly recommend asking for Buck next time your car needs service!

Just as easy for 2nd purchase as for 1st

Sale team listened. No hard sell. Always get follow up calls to ensure my satisfaction. They always take the needed time to get it right and make the experience so different from the old days and the way it used to be.

5th Ford, first purchase from Team

From purchase to delivery it was a very nice vehicle buying experience. The salesman, manager, and finance person were all very polite a friendly. I felt that I had a good deal from purchase to trade and independent websites form trades and purchases confirm my deal was pretty good.

Friendly

The people were friendly. Very easy to talk to. Clean facility. There was a bit of time waiting for financing department. Some items could have been discussed before we went in to sign..ie warranty/service plans giving us time to think on best option for us.

service advisor

augustine service advisor helps all the time with above excellent customer service i request him at all times represents your company in a very positive way with customers

Great service

We trust and value the opinion and expertise of our service advisor Dan. He's one of the big reasons we continue returning.

Excellent car buying experience

Great experience. Brandon Medeiros was our sale representative and he was so great to work with. He was patient, knowledgeable and willing to take all the time needed to sell us our vehicle and make us happy. Our finance person was great as well. He too was was helpful and patient. Answered all our questions and was very genuine. Great experience for both my husband and me.

great service

service with a smile customer service with a smile. Augustin was friendly and used my name when talking to me,

facillities , very clean

R J was outstanding he's more of a friend now than just someone I bought a truck from. Great guy , seems to truly care about his clients, and his job . take care of him , don't let that one get away . Thank You again , FORD And R J

Purchasing vehicle

The courtesy and knowledge of staff. Sales agents leave you with no questions. They are superb! Would recommend Team Ford to anyone!!

Best experience!