AWESOME EXPERIENCE!!!!
Recently bought a used Buick Enclave at Sunrise Collierville. This was my second car buying experience at Sunrise Collierville. Mr. DEREK DOBBS was my EXCELLENT Salesman that displayed the utmost professionalism and took care of my every need and concern from the very first phone call. The Finance Manager, Brian Smith was very honest and much appreciated as well. HANDS DOWN, there is NO need to hesitate, Sunrise Collierville is DEFINITELY the place to purchase your next vehicle.
Excellent Service indeed
My salesman saw to me needs and built my buying experience to heights I never thought could or would exist. And the Finance Department made sure that I would be able to get what I wanted and not just what I could afford. They made me happy around the board.
Great buying experience
Derick Dobbs is the best sales person we have dealt with in a long time.
Super Satisfied Customer
If anyone is in the market looking for a vehicle. If you visit Sunrise Chevrolet Collierville, please see Derek Dobbs. He is excellent. He attitude was just wonderful. Me and my husband went and we were very pleased with him. He was not trying to force us to get a vehicle.He took his time with us and made sure that the vehicle we got was just what we wanted. He took his time with us and made sure that we were happy with the sale and the car payment. He made sure that we got the best deal that we could get. So if you are in the market, please go visit Mr. Derek Dobbs at Sunrise Collierville.
" Local Celebrity Status "
From the first phone conversation with the Finance Manager and team to the moment I drove up and was greeted by my Sales Consultant " Xavier Word " I received nothing less than exceptional service and I left with my 2015 Camaro feeling and being treated like a celebrity. AWESOME job from beginning to end from Sunrise Collierville and its entire staff. Keep those " Bells Ringing " ! Enjoying my " Silver Bullet " P.S. - They even feed my daughter and I. Great Burgers : )
NO ONE CAN COMPARE
i Must admit my car buying experience has not been very fruitful, but I decided to give it one last try. I am happy I did because my experience with Mr. Derek Dobbs turned out to be a great one, He was patient and understanding to my needs and was considerate during the entire process. I must admit most salesmen would have given up, but not Mr. Dobbs. He was determine that I leave a happy camper after working with him.I am very happy with my experience and will tell all my friends. In the future, I only want to work with Derek Dobbs..
My First Chevrolet Experience
For this my "first" experience with the Chevrolet family, my salesman-Mr. Derek Dobbs made my experience enjoyable, knowledgeable and totally satisfying with the purchase of a 2013 Chevrolet Spark. He was extremely patient, very forthcoming and understanding of my need for reliable transportation. The facilities was clean and very inviting. Mr. Dobbs made sure that all my concerns were addressed with patience and understanding. Based on my income, I was able to purchase a vehicle that I could afford and be proud to own. I am going to recommend Mr. Dobbs to my family and friends. Thanks for a wonderful "first" experience.
Most Pleasant Car Buying Experience Ever
Our salesperson at Sunrise GMC Chevy in Collierville was Derek Dobbs. He was professional, friendly, courteous, very knowledgeable about the vehicle we purchased, and answered all our questions as well as told us about other features we weren't aware of. Derek kept us informed as to what was going on throughout the entire process and helped us find the best deal possible. It was the most pleasant car buying experience we've ever had. There was absolutely NO pressure. We were impressed with the timing process from start to finish.It didn't take ALL day and we are pleased with our purchase. We would highly recommend Derek Dobbs to our family, friends, and you.
BEST DEALER EXPERIENCE
traded my existing Buick Lacrosse for a 2015 Chevrolet Malibu.Mr Derek Dobbs made car buying the ultimate experience.He has knowledge of the industry,knows his inventory,Introduced features and benefits. He responded in a timely manner while negotiating finance options by not leaving me alone, The demonstration of the car allowed me to make my final selection.The appearance of the dealership was immaculate. Hats off to Mr.Derek Dobbs.
My Malibu
My experience at Sunrise was excellent. I think I had the best sales person in the business (Derek L. Dobbs). He was professional, knowledgeable, kind and personable. I also have to add the fact that my granddaughter was with me that day; she is 15 yrs old and even she noticd how clean, neat and organized the car lot and show room looks; she said "grandma I like this place....they are friendly and nice". I have already recommend people to this location and I will continue to do so....
HORRIBLE SERVICE!!!
It takes a lot for me to write a bad review. Im a pretty patient person. Horrible, I repeat horrible service in the service department. Long wait times. Poor customer service. Today was my last visit there! PERIOD!!
Great experience buying a new Chevrolet Sonic!
Came in with my husband so that he can purchase a car. We didn't think our credit was good enough for a new car! However, we drove off in a brand new car 2015 Yeah! Our first new car. We have been working different shifts with one car. Thanks Mr. Dobbs who was very professional and easy going. He made us feel comfortable and well now I don't have to feel like a chauffeur anymore LOL! Thanks Mr. Dobbs and thanks Sunrise Chevrolet! I'll be back for mine. Oh and it didn't take a week to get approved.
Cruze for a Cruze
Arrived hoping to trade my 2011 Chevy Cruze in for a new model and that's exactly what I got! Received great service and walked out with a new 2014 Chevy Cruze. Everyone was so friendly and I definitely will give them the opportunity to put me another vehicle at another time! Thank you Derek Dobbs!
Encore Service for my Enclave purchase!
I have not purchased a new vehicle in over 9 years, so when I decided to "go for it", I wanted a very seamless experience. Mr Derek Dobbs delivered! A process that took 4 months ended with me purchasing a very nice Enclave; just what I was looking for! Mr Dobbs was the most patient salesperson I've ever had the pleasure of working with. He NEVER forced a car or deal on me. I was truly in the driver's seat the entire process! Yes, rare indeed but very true! He even brought a vehicle to me when I couldn't get to him. In a word: AWESOME!
Great service, professional & knowledgeable- Jim B
I had such a great experience purchasing my first vehicle with Sunrise at Collierville, and more specifically with Jim Berkheimer. He found me the vehicle I needed with a great deal in a very short amount of time. I went to look for the first on a Friday afternoon and then the following Monday I was driving off the lot in my new 2014 white diamond Chevrolet Equinox. Great service-- I am looking forward to doing business with Sunrise in the future!
Trip for Nothing
Spoke with salesman Steve Lucius. Left work an hour early to go and buy the car. But when I got to the store the care was sold already. Salesman should have called me!! These guys are not honest!! Watch it!!
Great Experience
This was our second chevy purchase. The customer service has been great every single time. Michael was excellent filling us in with information and answering every question we had about the vehicles. Great overall buying experience and very patient.
Great Experience!
I don't even know where to start the whole experience was great from start to finish! My wife and I puchased a 2014 Chevrolet Traverse LTZ and couldn't be more happy, this is our 3rd vehicle purchased from Sunrise and we haven't been dissapointed yet! We live 2 hours away and wouldn't go anywhere else! Special thanks to our salesmen Michael Whitam (we were his first sale) outstanding job, Michael Carruth, Frank and Mike (finance)!
great service ,professional staff
Sales staff professional and friendly! Love my Buick! Would definitely use Sunrise again
Great Customer Service!!
Heber and Ben Stonecipher worked really hard to get me into a new vehicle (my first one by the way) and out of my run down 1999! I really felt they were genuine to my needs and not just trying to get a quick sale. I will definitely be referring them and Sunrise Collierville to anyone in need of a vehicle! Thanks for the great experience!!
Excellent Customer Service - Derek Dobbs
We were looking to trade in a smaller SUV for a bigger family vehicle. We were undecided on which vehicle to choose, in which our saleman Derek Dobbs was so patient and so knowledgable in helping us make a final decision. We received excellent customer service from Derek Dobbs and rest of the dealership staff. This is our 2nd purchase from this dealership and I highly recommend this dealership and Derek Dobbs to family and friends? We are very pleased with our 2014 Chevy Suburban. Would definitely do business here again. PC12312011
Great experience - Derek Dobbs is tops.
I just purchased a used Nissan Altima coupe from Sunrise Chevy in Collierville. My daughter and I had a pleasant experience a couple of years ago when she bought a car from Derek Dobbs. I called Derek and told him what I was looking for and he located it immediately. I went in early on an icy morning 2 days later - a couple hours before my original appointment in order to try and beat the bad weather. Even though Derek had not arrived yet, Todd and other staff made sure I had everything I needed and got things rolling for me. Derek is not high pressure and he is very honest, which is why I know I made the right choice to purchase from Sunrise Collierville. I have many options in the Memphis area but cannot imagine going elsewhere. Heber Arnold in Finance was also super nice. I highly recommend Sunrise Chevy in Collierville.
Buying Certified
Dealership was nice and my sales guy Derek Dobbs was super, not to pushy, or one of those guys that keep your keys and hold you hostage, and I have had that happen .... deal went fine and I love my GMC all the bells and whistles you could ask for. All in all it was as good as a car dealer gets...LOL ;) I would recommend these guys if you're looking for a great auto, good deal and super sales people!
great customer service
Great customer service and staff worked hard to get me exactly what I wanted at a price I could afford
Great Truck Buying Experience!
I recently bought a new 2014 Chevrolet Silverado Crew Cab LTZ with the new Max Trailering Package from Sunrise and was very pleased with my experience. My salesman, Xavier Word took the time to find out exactly what I was looking for, researched availability, gave advice, and finally hooked me up with just what I wanted from the factory. In fact, I received the very first 2014 Silverado with the Max Trailering Package delivered in this region and I couldn't be happier. Xavier was very knowledgeable, informative, and patient with me...in other words, he had everything I look for in a sales person. The entire sales team at Sunrise was friendly and great to work with...so keep up the good work!
Great Customer Service
My husband and I were looking to purchase a bigger vehicle for our family. We were undecided on what to purchase to meet our needs. We visited Sunrise GMC in Collierville a couple of times. Derek Dobbs was our salesman there. We also went to other dealerships to compare our options, however we were drawn back to Sunrise GMC in Collierville. The quality of customer serice that we recieved from this dealership was awesome. We were looking for a particular Acadaia Denali and Derek Dobbs, along with his colleagues went over and beyond to locate this specific model. I have recommended my family and friends to this location. My family is very pleased with our new 2014 GMC Acadia Denali!!
Enclave Purchase, 10/19/2013
Great experience. Ben Stonecipher and Steve Carris were outstanding.
Happy Customer
Impressed with the knowledge of Salesman Dobbs. Promo Code PC12312011
Darnell Echols
This was the best experience I ever had buying a vehicle ,my salesperson was Hubert Blanton who was wonderful .Also the Sales Manager Dominik Huhn was a man a class act . I highly recommend Sunrise Chevrolet where the staff made me feel special . The presentation of my vehicle off the showroom floor was the first time that I had experience anything like that when making a purchase of a vehicle , very special moment .
Terry Spicer
This was the best car buying experience I have every had. Terry was very nice and attentive to our needs. If I ever buy a car again I would do it through him at Sunrise Collierville.
Great Salesman
Derrick Dobbs is the greatest car salesman in the world. He is very honest with his clients and will help you in any means needed to make you feel valued. THANKS DERRICK!!!!!!!
Excellent car buying experience
Clayton Brown was very courteous and treated with me with respect. I made 4 different visits to Sunrise and test drove 3 different vehicles before I purchased a 2014 Buick Enclave. Clayton was never pushy and took his time with me to ensure that I got the vehicle that I wanted. This is the 2nd vehicle that I have purchased from Clayton. Kudos to Clayton Brown and Sunrise at Collierville!!!!
Excellent Customer Service
Kudos to Derek Dobbs. I recently purchased a 2013 GMC Terrain. My experience with Sunrise at Collierville was excellent. Derek went and extra mile to make my purchase successful. I am really thankful for him. I highly recommend purchasing a vehicle from here but make sure you ask for Derek Dobbs. My overall rating along with customer service is five stars. Go Derek go!! I would highly recommend this dealership to family and friends.
Great First Time Car Buying Experience
Sunrise at Collierville did a great job when I came in to buy my first car. Trey Mhoon was my car salesperson, and he did a fantastic job answering all of my questions. Everyone I interacted with was polite and helpful. The entire experience went very smoothly, and I love my new Chevy Sonic!
Amazed!!! Great Dealership!!!
I just bought a 2014 Camaro and the experience was good from all the employees especially my sales consultant. Great Dealership!!!!!
Excellent buying experience for the second time
The staff at Sunrise, especially our salesman-Derek Dobbs was all that anyone in the car-buying mode could ever ask for. Mr. Dobbs in just a few words really took care of our need for another automobile. We bought a car from Derek 15 months ago for our daughter. He did the same thing again for us- he listened to our concerns and desires and made everything work to our benefit. No tricks or gimmicks; no 10 times back and forth to management; no "give me a deposit and I'll take your offer to my boss"- just honest gentleman-like business. What more could anyone ask for? Mr. Arnold in finance was also very considerate and on task as well. They combined to make our experience at Sunrise a very pleasant one and we'll share this with our friends, acquaintances, co-workers and family.
2013 BUICK ENCORE
My husband and I went to this dealership to buy a 2011 rogue which was already sold. We left with a 2013 Buick Encore. We love this vehicle and we are very proud of our experience. The salesman who worked with us was Steven McLamore. He was very courteous and helpful, and we appreciate the opportunity we had meeting him. He worked with us and he was very knowledgeable of the product. Being courteous to customers is always a plus for any company. We pray that God will continue to bless Steven and all of the salesmen in this cluster, and from what I could see and hear, all of you are continually being trained to do a good job. Keep up the good work, and again, we would like to give a Steven a personal "THANK YOU".
Wonderful Experence
This was not the first time I ever bought a new car but it was by far the best experience I ever had at buying one. If fact because of the way everything went I ended up purchasing a 2013 Lacrosse for my wife and leasing one for myself. I really liked the way Clayton Brown, who was the sales person, I dealt with handled everything and himself. I first met Clayton in July of this year at the new car lot at Sunrise while I was waiting on my 2008 Buick Lucerne to be serviced. When he approached me I told him I was not interested in buying a car at that time. He then told me that he just like talking about the cars and he walked around with me as I looked at different Buicks and just talked to me about the cars and how much he liked them, but he never once pressured or tried to convince me to buy a car. That is what made me return with my wife to buy her a Lacrosse and of course I decided to lease one for me after I was shown the deal GM was offering on them. Our whole experience at Sunrise was great. We received warm greetings and offers of help from everyone we met there
Excellent Customer Service
Sunrise at Collierville has serviced our cars, we have bought parts and in the last month purchased another new car. In all areas that we have been serviced; everyone has provided excellent and quality service, parts and delivery of a new car. Thank you for your excellent service to Shelby County. We recommend Sunrise to anyone without reservation or hesitation!
Great service
I just recently bought a 2013 Chevy Equinox. Clayton and Kenny were extremely helpful. The customer service was awesome and the buying process was very smooth. I would recommend anyone to buy a vehicle here!
Worked with me for 3 months!
I grew up with my salesman- Jim Berkheimer- but never purchased a vehicle from Sunrise until recently. I was very picky. Jim helped me look for a used truck for about 3 months until I finally decided to go for a new one. He then searched around and then even went to another dealership to get exactly what I wanted. Then we worked on price and financing to get it to what I had budgeted. Thanks Jim! PC12312011
Pleased!!!
Derek Dobbs is the man! If you visit Sunrise Collierville, look him up... PC12312011
Great car buying experience
They really made a magical weekend come true great service
Elizabeth Hannon
Clayton Brown is my salesman I have purchased three vehicles from Clayton and all I have to do is pick up the phone and let him know what I am looking for and he calls me back with what I am looking for. If you do not have a color that I am looking for Clayton finds it or somthing similar to it.
Naomi, From Southaven, MS
My Experience at Sunrise Chevrolet Collierville was EXCELLENT!!!!! I would say even better than what I originally expected! My Car Dealer: Derek Dobbs, was very curtious and attentive to my needs and request! I like the fact that he didn't try to put me and just any vehicle! After I expressed my desires and concerns (Safety, style, gas milage, color,etc.) to him; Derek immediately introduced me to the vehicle that turned out to be a perfect fit for me! Concerning the Financing, Heber Arnold, was the right guy for me! He too was very curtious, patient, and kind! He got the job (financing) done quickly and STRESS FREE!!! Thanks Derek and Heber, because of the two of you, I am a happy owner of a BRAND NEW 2013 BUICK VERANO!!! God bless you both, may you have many more sells to come! I DECREE an OVERFLOW of Ready, Willing, and Able Buyer's!!!!!!!!!!!!! :-) RECEIVE IT AND SO IT SHALL BE!!! I'll tell all my family and friends looking to purchase a new or used vehicle, to come to Sunrise Chevrolet in Collierville, TN! You'll be glad you did! I am!!!!!
Satisfied Customer!!
My overall experience was good, minus the chilly "welcome" I received at the reception desk. My sales rep. Mr. Clarence Mitchell was friendly, efficient & took the time to go over the documents in great detail as well as showing me the various features of my new 2013 Chevy Camaro! Once the deal was complete I was greeted & thanked by other sales reps. & managers & I got a chance to ring the bell which signified my being satisfied w/the Sunrise Experience. I would definitely refer family & friends to Sunrise Chevrolet Buick, GMC!
GREAT EXPERIENCE!!!!
Derek Dobbs was my sales person he was very Knowledgeable about the vechicles he showed me. Derek was very patient with me thru the buying process and a wonderful personality. Thanks Derek for all your help.
AWESOME SERVICE! Derek Dobbs
Derek Dobbs is an outstanding man. He was wonderful along with the stuff who helped me to get the assistance I needed it. I was a happy buyer. They will get my business again.
Great Service
This was great buying experience for me. My salesperson and the staff were very helpful.
Best car buying experince ever
I was shopping around looking for a used pick up truck. Mr. Derek Dobbs was my car salesman and to my surprise; he knew a lot about every car on the lot. To make a long story short; I drove away with a 2010 Chevy Equinox AWD. I must say it rides smooth and is very roomy; I get great gas mileage, and thanks to my knowledgeable salesperson, I found out I can tow up to 3000 pounds; in which I researched my and found out everything he told me about this vehicle was the truth. I'm recommending Sunrise to all my family and friends.
Great Experience from beginng to end
I really did not know what to expect, when first talking to Matt several times on the phone, due past experiences with car sales persons. I was not sure if he was just fishing or if he was trustworthy. To my surpise he was exactly the kind of person as he presented himself on the phone. He had basically told me what I could expect the price of the car would be, what trade allowance I might receive for my vehicle, and appromiately what the payments would be. I informed him that I did not want to drive over 75 miles to find out that he was not serious. He promised me that if my vehicle was what I said it was that we could deal. Upon arrival, Matt was getting ready to go into a meeting so he placed me with Dereck Dobbs who he said would take care of me. I was not prepared for the wonderful blessing I was about to receive. Derek took a personal interest in taking care of everything. He is personalbe and a consumate professional. I would recommend Matt and Derek to anyone wanting to purchase a car to see them. It was well worth the drive. Sincerely, J.C. Smith
purchasing manager
paying cash...had all my paperwork ready.....still took one and a half hour to get to finance mngr to sign paperwork........frustrating
Great Experiance
Our salesman was the best he asked all the right questions and listened to what I wanted , in the end he helped me find the perfect vehicle for my price and family . Thank you Derek Dobbs ! All the staff was professional and curtious . I coldnt have asked for a better experiance.
Nice friendly dealership
This was not the first time I was buying car, so I know how car salesman are. However, to my surprise, the people I met in Sunrise GMC, Collierville are very unlike the traditional car dealers. JR is friendly, nice, soft spoken and never shied away from being honest. He not only helped me find my dream car but also to get a good deal. The processes were very transparent and I liked that the most about them. I would definitely recommend my friends to consider Sunrise and specially JR.
FANTABULOUS!
After doing a couple of weeks of research online, I stopped by Sunrise to see a couple of vehicles live and possibly test drive. I was immediately welcomed warmly by Stevan McLemore. He didn't have the "car salesman" feel or stereotypical chessiness. He listened closely to what I had to share and using his knowledge of in-stock inventory, encouraged me to test drive a vehicle I hadn't considered. Long story short, I loved the car! Dominik Huhn, Sales Manager, was great and went above and beyond to seal the deal! Stevan's amazing listening skills coupled with his knowledge and laid-back approach and Dominik's desire for complete customer satisfaction made for a winning combination. Bravo Sunrise for keeping me in the GM family! EXCELLENT EXPERIENCE! I'm on my way to get my new car now!
Fairly Painless
Worked with Trey Mhoon and it was a good experience. I made several visits and he always made time and didn't rush me. The actual sale took a while but I suppose that's par.
All Around Excellence
This was the most professional experience I have had when dealing with both Service and Sales departments. No hassels at all. Service was at the highest level possible. All my questions were answered without hesitation. Thanks Sunrise!
Mileage: 5909
Color: Black
Transmission: Automatic
Body Style: Pickup
City: Collierville, TN
Engine Type: 4 Cyl
Mileage: 15895
Color: White
Transmission: Automatic
Body Style: SUV
City: Collierville, TN
Engine Type: 4 Cyl
Mileage: 48362
Color: Gray
Transmission: Automatic
Body Style: Sedan
City: Collierville, TN
Engine Type: 4 Cyl