Sunbelt Ford of Americus

2.4
Overall Rating

Customer Service: 2.3 Buying Process: 2.3 Quality Of Repair: 5.0 Overall Facilities: 2.3


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Not impressed

1
JMY on 10/10/2016

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

Salesman that met me on the lot was not professional and was very pushy! He claimed he had a customer who was looking for the exact car that I was driving and really needed me to trade in but he refused to give a ballpark trade in value. I determined he didn't need it too badly since he refuse to give any type of trade in value. He claimed my only choice in colors in the car I was looking at were Black, Red, and Charcoal. I knew there was a white one sitting on another dealers lot. He indicated that Ford no longer had blue as a color choice. I have been on Ford's website and know for a fact there is a blue color choice in the car I was looking at. I'm a woman and don't know a whole lot about cars but I am not completely stupid. The salesman also was asking me how he should act to me so that I will buy from him. Really?? If you have to ask your customer how to act to them you have already lost the deal. And Sir, to answer your question how about some straight up old fashioned truth and integrity.


High pressure poorly trained sales staff

1.3
Kevin Ewing on 06/30/2016

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 2.0

I had received a flyer in the mail from Sunbelt indicating that i had won a free gift. I called and arranged to meet with a salesman primarily to get the free gift. When my wife nd I had arrived t the dealership he was busy with a client. We were assigned new salesman who will one day be very good at his job.To receive my free gift the salesman had to fill out a registration form that looked surprisingly like a loan application. He asked for my driver's license and without my permission did a credit check on me. The gift was a time share that I would have to pay $50 to stay at. I had bought a 2009 Ford Fusion a month earlier but his supervisor insisted that he could get me in a better newer car for the same monthly payments. He was very high pressure. The new salesman showed us 2 cars but didn't give him keys or tell him how much one of the cars cost. I am not impressed. I will not be back.


Linda S

4.8
Linda on 09/25/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Ver nice Salespeople. Very respectful of my time. did not have what I wanted , but found the Escape I wanted. Great Deal and very easy to work with...


$26,587

Mileage: 82561

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Americus, GA

Engine Type: 395 hp 5.7L V8

$27,587

Mileage: 12979

Color: White

Transmission: Automatic

Body Style: SUV

City: Americus, GA

Engine Type: 3 Cyl

$47,987

Mileage: 10588

Color: Other

Transmission: 10-speed Automatic

Body Style: SUV

City: Americus, GA

Engine Type: 2.7L V6 24V PDI DOHC Twin Turbo

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