Drove from Maine
The salesman Jesus, and finance person Marcial were great. Bobby and I agreed on the terms, all very professional. Upon arrival everything was ready and once the one issue with the trade in was resolved we finished the deal quickly and I was on my way to the hotel. Very good experience overall. I would highly recommend Subaru Stamford.
My new 2016 Crosstrek is awesome!
Bob was super friendly and very well informed. I didn't feel pressured by him or anyone else at the dealership to make a purchase, which was very refreshing. I was lucky enough to be Bob's first sale at this dealership. Good staff, easy to find location, and a knowledgeable team make for an enjoyable experience.Got a great deal on a fully loaded model because I was a returning customer. They make sure to reward loyalty, which is a plus. I definitely recommend this place. I don't know a whole lot about cars, but they are very nonjudgmental and don't make you feel like an idiot when you ask simple questions. It's nice to be treated like a person.
Get car buying experience
I have been searching for a new car for a long time and have made multiple trips to multiple dealerships. I was treated with the utmost respect from the team at Stamford Subaru. I was able to speak with a variety of the Stamford team from sales to finance to service. They all set any of my worries to rest and I was able to get the car I have been wanting for years within my price range. Could not have asked for more.
We went to a different dealership before this one and the salesman was very rude. When we got to this dealership we were helped right away. The guy wrote out all the numbers and stuck to his word. He was able to negotiate the price with us and take my trade-in car and the price we asked for. I definitely would go here again and recommend this dealership to family, friends and even strangers!
Humm they need help in that dealer!!! Now!!
I try to buy a used car but the slaking of experience in the dealer it's ridiculous, I have more knowledge than the sales person there, and at the moment of the financial situation, they didn't try to give me a good deal, so of course I refused the deal, went to a nother subaru dealer and the transition was so easy, they make my day and I leave the dealer with a good deal and a better car...:)
Used car sales.
This is the second time a bought a used car from Subaru Stamford. Dealt with Aki Stefanidis both times. He was very helpful and had the car ready when I arrived. He is professional and I was comfortable in dealing with him. He follows through.
DON'T GET DUPED BY 'DEALER CONVEYANCE FEE'
ASK FIRST ABOUT THE DEALER CONVEYANCE FEE!!Overall good customer service, but in negotiating we gave a number we wanted to pay that would be inclusive of all fees except TTL. Felt mislead that the final number we landed on was then padded on top with a $300+ dealer conveyance fee. Make sure you're paying a number you're comfortable with that INCLUDES the dealer conveyance fee.
This is my third Subaru that I bought from Stamford Subaru. Matt the sales person was extremely helpful and went over every detail and told me not to hesitate coming back if I have any question. "I Love my Subaru "
Used Car Department
Manager of Used Cars is the way to go. AKE was a pro! He was personl and professional, organized and reliable. I am totally loving my pre certified CrossTreck!
The way it should be!
Bought my 2017 Forester with a 6-speed manual from a CT dealer off their web-site, even though I live in WI. Stamford Subaru had a car coming in and none was available in the Midwest in the foreseeable future. I have never had a better car buying experience. Joe Mercaldo, my sales guy, was unbelievably prepared for my arrival so the transaction and driving away took place in 55 minutes. In 55 years of car buying this was as seamless as it gets.
Disorganized, wrong paperwork, bad communication
I went to this dealership because it got good reviews. However it was very hard to find a salesman, the person who was assigned to me couldn't make an argument for why get a pre-owned versus brand new (!!! and he has been selling pre-owned Subarus over 20 years?), didn't have the paperwork organized so that I had to drive back three times to get the license plate and actual registration.
Hands down best customer service
My wife and I turned to this dealership after a number of bad experiences with area competitors. We were not disappointed. Jeremiah and the rest of the Stamford Subaru staff were patient, courteous, and flexible. Jeremiah was also very knowledgeable about vehicle options. Highly recommend.
Was great experience start to finish, I recommend to anyone, Chuck and Marcial really do a outstanding job helping to get you the right car, THUMBS UP!!!!!
Great people , care about getting you into the right car. Helped me pick up a 2008 Wrx . I would highly recommend going to Subaru of Stamford .
Beautiful experience and worry free
Chuck was super professional and patient with me. He made the process far better than what I had experienced at other dealerships. I'll refer anyone to Stamford Subaru specially because of chuck's great service.. Chuck and Marcial went the extra mile to take care of me that is why I give them 5 stars. trust me I'm not easy to please.
Stamford subaru is my go to dealership~
This was my third purchase of a Subaru from this wonderful dealership in Stamford Ct. Friendly, I live over an hour a way but return here each time because of the staff and the courteous and attentive service and care. Salesteam are motivated to sellyet not over bearing and pushy. I appreciate that. All three staff members who helped me this time were kind and friendly and gave me a sense that his was a good lease deal. I agree. Jeremiah (my salesman) was friendly and helpful and made the process as easy as can be. I appreciate that with a busy schedule and a small child. Highest recommendations and review of Stamford Subaru.
Easy, no pressure sales experience plus a great price
We recently purchased a Subaru Crosstrek from Jeremiah DeGiorgio at Stamford Subaru. We walked in after doing some price research on the internet and luckily met Jeremiah. He was extremely knowledgable and listened to our needs. He described the advantages and disadvantages of several models for our particular situation. He really knew his stuff. Best of all he was totally chilled out and did not pressure us at all. What a great way to buy a car!There was no real haggling as he presented us with a very good price from the start which we verified with several price comparisons and car buying sites as well. We got the exact car we wanted in the color we wanted.Everything he promised came true with regards to the vehicle's features and the arrival date of the car.I would send everyone I know to Jeremiah to purchase a Subaru!
Very pleasant car buying experience!
I just picked up my new 2017 Subaru Forrester on September 27th. I am a first time buyer of this brand and really love the car! The staff at Stamford Subaru were very accommodating and professional. Linda and Ted helped me pick the right car for me and Ted made a copy of some of my favorite music to play while I'm driving. I would recommend Stamford Subaru to anyone who is in the market for a new vehicle and be sure to ask for Linda T.
Different from the rest
Buying a new car should be one of the most exciting & happy experiences a person could have. Especially if your a car enthusiast like myself. My experience with Subaru Stamford namely Jeremiah Digiorgio was what car buying should be. Jeremiah's professionalism, knowledge and honesty was refreshing & different from the rest. Why would anyone want to buy a Subaru from anyone else..
Subaru Stamford - Go to Joe
Joe Mercaldo to Subaru Stamford made the purchase of our 2017 Outback seamless. He is polite, thorough and fair. He patiently answers your questions and is low pressure. Very Happy!
My experience at Stamford Subaru
I was so taken by Linda Trindade's professionalism the first time I met her that I promised if I bought a new Subaru it would be from her. I had visited other Subaru dealerships but none impressed me like Stamford Subaru. The sales floor, bathrooms and service areas are clean, bright and inviting. Linda was patient, and not pushy at all. She followed up on our visits, but not so much that she became annoying. It took 18 months before I was ready to buy my car, and I returned to her.Her negotiations were friendly and fair. She was not pushy at all and I believe I got a really good price for a brand new 2017 Subaru Outback. I felt really comfortable that I was not being taken advantage of.The only thing that troubled me was beyond her control. My car took an extra three weeks to be delivered. Once the car was delivered, she spent hours with me explaining the new features in the car. Again, her patience was extraordinary.She does everything with a good attitude and a smile. Time to pay: I met Marcielo, the finance manager. I had bought new cars before and that was always the most stressful part of the transaction. Marceilo made the process easy and fully transparent. He explained each piece of paper I was to sign and gave me sufficient time to review everything. He did not try to oversell the "extras" such as a maintenance contract or extended warranty. While I did not purchase the maintenance contract because I have a wonderful mechanic, I did purchase the extended warranty (you just never know). The bottom line with the personnel at Stamford Subaru is that they give you a sense of trust and comfort in dealing with them on the purchase of a new vehicle. Now, I don't know what the future holds if there are problems with the car, but so far the experience has been stellar.Kudos to the owner, manager and salespeople. This establishment is definitely worthwhile giving an opportunity to sell you a new car.
Proactive, organized, thorough
I am a longtime Subaru owner, but this is my first experience with Subaru Stamford. Jeremiah DeGiorgio was my sales associate and he reached out to me after I emailed the dealership. (And, I might add, after I communicated with two other local Subaru dealerships who treated me with such indifference that I really don't think they were interested in selling me a car! Mind-boggling.) Jeremiah was very pleasant to deal with (by email, phone, and eventually in person), fair, and responsive. He told me exactly what was going to happen when (in terms of getting my car), and he was true to his word. When I picked up the car, he was extremely thorough in showing me the various features, and has encouraged me to reach out to him if I have any questions or problems. All in all a very stress-free car-buying experience--how often can you say that?!?
Great Car Buying Experence
Matt was great in helping me find the Forester of my choice. Made the car buying experience as painless as possible. Highly recommend Subaru Stamford.
Purchased a 2014 Forester from Stamford Subaru three days ago and was truly impressed with professionalism and efficiency of all the employees. Aki met everything on my list of requirements to get me my dream car and George, the president, made sure I got the best deal on my trade-in. It was the best car buying experience ever! Definitely recommended.
2nd Subaru Purchase from Subaru Stamford
My wife and I walked in last Saturday to purchase a used 2014 Legacy and picked up the car today. We were impressed with the professional courtesy of our Subaru team Bobby John the manager, Chuck Gonzales sales, Aki Stefanidis sales/service and Luke Corcione financing. All three gentlemen went beyond our expectations in helping us obtain the best car and pricing. They made us feel very important to the dealership throughout the process. Will definitely recommend our friends to the dealership. Rich S
The level of service and attention to detail made the leasing process a pleasant experience.
Great, Fast Brand New Car
Joe Mercaldo makes getting into a new car super easy. Great salesperson. Nice guy. I highly recommend Joe Mercaldo and Subaru of Stamford.
My first Subaru
Mr. DeGiorgio was very efficient and knew the auto and the vehicles on hand for quick delivery.I went on Thursday and the vehicle was ready for me on Saturday. Jeremiah DeGiorgio took time to explain the working of the new vehicle. The paperwork was done with out a problem, a very smooth operation.The only item that I believe that the dealership needs to address is , other Subaru dealers offer 100,000 mile drive train with no additional cost.John Old Greenwich
Dealership was amazing, helped out a lot and took the time to show me everything I need to know about the car. The whole experience was great
Fast, friendly and efficient
We came late on a Saturday to look at new or used cars. We looked for a while at new cars and then salesman kindly walked us across the street and introduced us to the used car dealer. In a few minutes Mr. Aki Stefanidis found in his database exactly what we had in mind. Even though it was after closing time, Mr. Stefanidis told us to take a test drive. We did and liked the Forester so much that we decided to buy it right then and there. We picked it up, nice and clean, even with a minor ding removed, a few days later. The paperwork with Mr. Perez-Saunders was fast and the whole process as smooth as one could wish. Thank you Subaru of Stamford.
Jeremiah comes to our rescue
Ours was a unique situation. My 90 year old father who lives in Stamford, 3000 miles away from where I, his son lives...in iLos Angeles California, needed to find him a new car after his 18 year old Chrysler finally died. Fortuitously, Jeremiah DeGiorgio answered the phone at the Subaru dealership in Stamford. When I called to begin the priocess. Subaru was my dad's band of choice. Jeremiah could not have been more helpful or sensitive to the situation. He was patient and communicated with both my dad and me every step of the way. He is very knowledgeable about the brand and the products and very focused on us as customers being completely satisfied. I truly believe he put my dad in the perfect vehicle for this situation at a very competitive price. I highly recommend him to anyone on the market for a new vehicle...he will do what it takes to earn your business.
I had an excellent experience.
Everyone was very courteous and helpful. All options were explained carefully and fully. The new technology was demonstrated and Jermiah made sure I understood how to work them.
Went to the dealership with a model and year in mind, hoping for a specific color. The team was very well-informed about all of their models and what different offers could afford. Extremely expeditious service considering my old car had died the day prior - drove off in a new vehicle that afternoon! Jeremiah was extremely helpful and knowledgeable - I felt comfortable knowing I was being well taken care of.
Very happy with my Subaru & my experience!
Jeremiah and the team at Subaru Stamford were wonderful. They got me the car I was looking for within the timeline I needed and were very helpful with all my questions and concerns. Highly recommend!!
Subaru Forester Laporta
Great place to buy a car the sales team is great I enjoyed the buying process very much
100% Reccomend Subaru Stamford
My new Subaru Legacy 2.5i Premium is perfect, lots of room, drives beautifully, very nice looking in pearl white. This is my 6th Subaru that I have purchased from Subaru Stamford - all from Jonathan who is always so helpful. I keep coming back and I have not been disappointed once. I stopped in at lunch time to see this car and drove it away a few hours later. Linda was great with the whole process as well. Thanks to all I am very happy with my new gem. Beth
Amazingly efficient and pleasant experience!
We just bought our first Subaru a preowned one, for our daughter at Subaru Stamford. We bought a Cross Trek, which is a great car. Our sales person Aki Stefanidis was so helpful, and incredibly friendly. We appreciated his low pressure approach. He went beyond by calling shipping people to see how much it would be to ship the car to our daughter's college. He was very reasonable on the price and threw in a surprise for my daughter's car when she went to pick it up. He was great about using phone or text depending on what was best at the particular time, and was incredibly responsive. We also own Audis and received the same, if not better level service that we received from that luxury brand. Highly satisfied. Thank you Aki!
Had a great experience dealing with Jeremiah at Stamford Subaru. He was pleasant and worked with me to find my 2016 WRX. He was very thorough explaining all the features and things I could do with my car.
We had a great buying experience working with Jeremiah. We decided to go with Subaru Stamford because of their great price and overall rating on TrueCar.com/ USAA.com. We couldn't agree more. We felt no pressure to add on certain features and they were very accommodating to our needs and our schedule.
I was very pleased with my experience.
I felt zero pressure. This as the best car experience that I've had. Jeremiah rocked it. But my boyfriend paying for everything probably helped!
It was a pleasure working with Aki Stefanidis at Subaru Stamford in purchasing a used car. He made the process extremely simple and was available for all of our questions and concerns. I would definitely recommend stopping by Subaru Stamford and speaking with Aki Stefanidis the next time you are in the market for a car. Martial Perez-Saunders was also extremely helpful and knowledgable in answering our questions and calling us with additional information. Great experience!
Really liked the dealership showroom in Stamford CT. Salesman Keith answered all my questions even though I am really picky about everything. He patiently went thru every accessory on the Crosstrek and took it in stride even when I kept changing it up. I'm in Rye Brook, NY but Keith said buying the Crosstrek thru Stamford CT wouldn't be a problem. Everything went smoothly. I got all the options I wanted on the car and it had 5 miles on it when it arrived. Car arrived quickly. Easily traded in my old Subaru. Loved all the sales staff (got free music...long story) and will definitely use them for service even though I had used the Orangeburg NY service area in the past....just too far now (over Tappan Zee..eek).
Great dealers - very fair, easy to work with, no stress
I've bought 3 new Subarus from Stamford Subaru in the past 2 1/2 years. My latest was a 2016 Outback from them last week. Joe was wonderful to work work with - no pressure and got everything I wanted in the car for a price I could afford. He and Jon took care of all the complexities of a trade in, loan pay off, etc. And Luke was great with financing, extended warranty and all the other paperwork involved. Heading back in a couple months to get my son a Crosstrek!
Great experience, my Sales agent Linda Trindade was excellent, followed up with me the next week to make sure all was OK.
Jeremiah - stellar service!
As other reviewers have commented, Jeremiah is low key but enthusiastic, helpful, informative and very thorough. Buying our new Forrester was a very positive experience, and we would strongly commend others to him and to Subaru Stamford.
Easy experience, competitive pricing, nice people. Came in knowing what I wanted and what I wanted to spend. No hard sell on the car, and they were able to come close to my number in terms of pricing. The sell was a bit harder on the extended warranty and maintanence package but overall still a good experience. I look forward to driving my new Subaru for years to come.
Subaru Stamford had exceptional service
I am a fresh college graduate and needed a new car. I spent a couple of weeks doing research on a new car and went to different car manufacturers and dealers. Everyone at Subaru Stamford was extremely helpful, friendly, and honest. They sat with me for a long time and helped me find the perfect car and helped me with every step of the process. From helping me sell my old car to finding a new perfect car. As I got my car yesterday, they really spent time with me going over all the amazing new features and helping me understand how everything worked. Truly a great experience!
Jeremiah, professionalism was outstanding!!
Jeremiah was very confident in his selling approach. He did not have that usual salesman approach(annoying). He was very knowledgeable about the Forester we purchased. Would definitely recommend him highly!!
my experience at Stamford Subaru was exceptional
Professional, efficient, friendly atmosphere, quality service. I can't believe how easy and quick the transaction was. It didn't take much for me to decide because I knew what car I wanted. I think very highly of Subaru and Jeremiah DeGeorgio, my sales rep, made the transaction a delight. When I went to pick up my new car, he sat in the car with us and explained all of the bells and whistles of the entire car in a clear and succinct way. In comparison to the service I received in White Plains, I would send everyone to Stamford Subaru. Thanks for a great experience.
Happy with Jeremiah's helpful service. Found him friendly and knowledgeable about the car.Car still very new but happy with purchase so far, hope to have Legacy for long time.
Very reasonable prices
Jeremiah was very friendly and professional. He went above and beyond to find a price and a car that I was comfortable with purchasing. Overall, I am very happy with my Crosstrek purchase. I wanted a car that will last me a long time and that is why I chose Subaru.
From 0 to 2.0XT Touring in 7 Days
The entire process at Subaru Stamford was fast and easy. I never felt pushed or hassled to make a decision and that's not something I can say for the other dealers I visited. To be honest, Stamford was not my first choice when I started shopping around but that was just based on distance from home. Once I saw how easy they were to deal with, the only issue was getting exactly what I wanted. When the White Forester 2.0XT Touring I originally went to look at was sold the night before (also by Jeremiah) Jonathan quickly found 2 or 3 others that were either on the truck and coming in or at the port. Once the list was narrowed down he provided me with the Monroney just to confirm nothing was being left off and the price was what we originally discussed. From there it was all in Jeremiah's hands, running through all the items needed from me via email or text he wrapped up everything very fast. Then to my shock he called me on Sunday saying the car was in and already being prepped. I picked it up the next day and Jeremiah spent a decent amount of time going over all the features. For the finance side I worked with Luke, who it turns out is my neighbor, no issues, no pressure, very easy process from end to end. I would definitely recommend Jonathan and Jeremiah and would have no hesitation buying another car from them. Thanks!
Satisying and fun experience
Jeremiah is a low-key and helpful, no-pressure but enthusiastic salesman. He helped me get exactly what I wanted without making me feel rushed or obligated. He and his team found the exact car I wanted (at a dealership in Rhode Island) and within a week they had it ready for me to take home. I did a LOT of research before buying and got what I wanted at only a few hundred dollars above the price I had hoped for. Luke in finance was more like a salesman who was trying to get more money from me but even so he was pleasant and not overbearing. All in all, it was a fun and satisfying experience.
Excellent service !!
Great experience from beginning to end. Jonathan and Thomas, both were kind and fantastic.
Early Lease Return & New Lease of Subaru CrossTrek
Jeremiah quickly took us through the options and was able to simplify & combine the lease return process with a new lease. He was knowledgable and took us through the lease return to new car process without wasting our time and hit all the bases. Luke in Finance was also very thorough and saved me strip to the DMV to change my address.
Nicely transparent; Suffered from some bad luck
First of all, the Sales agent Jeremiah did a terrific job. Very patient, very transparent, willing to share the details of the lease terms. When a competitor offered a suspiciously low counteroffer, Jeremiah suggested a few questions to ask to clarify the competitor's terms. Saved us an unnecessary trip, as the competitor (Colonial) was less than completely accurate in their communications with us.The 'bad luck': the brand new Impreza we leased came with an defective undercarriage cover. When driving behind my wife (who was driving the new car home from the dealership), I noticed something hanging down below the car. We immediately stopped and noticed that a part of the undercarriage plastic cover was broken. We had to wait to have the car towed (on a flat bed) back to the dealer, who was, by that time, closing up. Fortunately, a late-staying sales agent instructed us how to report the problem to service and where to drop the keys. (A three hour 'adventure', we told our two under 9 daughters...).Did not appreciate that the service manager called my wife the next morning and said "nothing's wrong with your car". I had to send photos of the defective / hanging plastic, and my wife spoke with the sales manager who walked over to the service garage and pointed out the defect. Then, they had to order a new part overnight.Jeremiah went the extra mile, however, and brought the car to my wife's place of employment the next day.I would recommend the dealership (or at least Jeremiah) for the transparency and patience, and I have to hope that the problem with the car was just bad luck. Rest assured that next time I'm in the market for a vehicle, I will be down on my hands and knees looking UNDER the car... Not something one normally thinks of doing on a vehicle that has less than 10 miles on the odometer!
Best Car Buying Experience!
We had the pleasure of working with Marcial and his sales manager Bobby when purchasing a used Subaru Forester. Marcial was friendly and efficient. We appreciated that he sped up the process by getting our trade-in appraised while we test drove. Bobby gave us a great deal, even going above and beyond to make sure that minor scratches on the used car would be touched up. Unlike most car dealerships, Marcial and Bobby were honest with us and there was none of the "let me go speak to my manager" routine nonsense. The Stamford staff are super knowledgeable and take a genuine interest in their customers. Our Stamford Subaru experience exceeded our expectations. If you're looking to buy a Subaru, this is the place to go!
Contacted them over the phone and used their website. Got a fair price quickly and closed easily.
Honest, True to their Price Quote, Very easy to work with
We were looking for a car that was reliable and we decided on the Subaru Forrester. In our contacts with several dealerships we decided to work with Subaru Stanford Connecticut. We began working with the sales manager Jonathan DiMeglio, sales associate Matt Friedman and Luke Corcione, the finance manager. We are extremely satisfied with our purchase and the kind of service that Jonathan and his staff members provided. They were very welcoming, knowledgeable, honest and very easy to work with. I experienced no haggling for the price which was below MSRP and in line with the Consumer Reports recommendations. Jonathan, the sales manager gave us a quote which we agreed on and this did not change throughout the course of our closing the deal. The sales associate Matt did a very good job in teaching us about the car and the many services they provide. Even offered to teach us how to drive in snow conditions and downloaded a ton of music to play in the Forester. We then worked with Luke the finance manager and within an hour's time we had a new 2016 Subaru Forrester with navigation, eyesight technology and other safety features.We are very happy with the Subaru Forester but more than that we were extremely impressed with the level of service, honesty and knowledge extended to us. Subaru Stamford and their staff are excellent examples of how a car dealership shoulder treat their customers. We will definitely return to Subaru Stamford as we look to purchase another vehicle in the future
I was extremely pleased with my experience at Subaru Stamford. Jeremiah, and the rest of his team, were knowledgeable, and courteous. Overall, a pleasant experience.
Overall easy and great process
The entire process with Jeremiah was awesome. He was efficient, honest, and easy to work with. He went above and beyond to get us what we wanted and was a pleasure to deal with. I would definitely highly recommend working with him and the dealerships not general. It was clean, quiet and a very simple process. We love our new car! Thanks Jeremiah!
Excellent experience from beginning to end. Purchased vehicle in a matter of 30 minutes. Linda was fantastic
Horrible experience (Used car dept)
I hate to write a negative review, as it's not going to get us anywhere, but I can't let our experience go untold in hopes that it might prevent situations like this in the future.We had a very unpleasant experience purchasing a used Forester through Stamford Subaru's used car department. There are only two reasons why we're not giving them zero stars. (1) The Forester we bought was a good deal, and (2) the salesmen Aki and George tried their best to help us and made an effort to provide good customer service. We traveled from over 3 hours away (out of state) to purchase the car. We called to set everything up on a Saturday, in order to pick up on a Sunday. We were told everything must be worked out in advance, because NO changes could be made on a Sunday (naturally, as banks are closed and staff was limited). We were told everything would be ready for us to sign and drive home. We worked primarily with the finance manager Brad Yardis over the phone and text message in order to work out the details and get everything ready for us upon arrival. Brad processed our credit application and financing, but gave us minimal information, was difficult to communicate with, and was later stiff and unapologetic for his actions. When we asked him questions, we didn't always get clear answers, or even answers to what we were asking for. Brad also did not follow through on requests that he agreed to (emailing us copies of forms to review before we drove 3 hours), leaving us to trust that the agreement would be what we discussed through text message and phone calls. Needless to say, when we arrived the next day (after driving 3 hours), ALL of our paperwork was incorrect, with wrong addresses, wrong loan terms and nothing could be fixed. We were presented with an agreement that we did not agree on. We felt completely conned and beyond frustrated.The two salesman (George and Aki) at the dealership were not able to fix any of the paperwork, but were sincere in their actions in trying to resolve the issue, and did whatever they could to make it right and let us drive the car home. We eventually worked out an alternate agreement, which allowed us to correct the paperwork afterward and take the car home. We're thankful for their help. Brad however never said anything regarding his mistakes and made no attempt what so ever to make it right on his behalf. This leaves us annoyed and belittled.We also spoke to the used car manager Bobby John a few times, who was just outright rude and dishonest. He tried to tell us that we agreed on a trade-in price that we in fact did not at all agree on, or even mention in previous conversation. He cut me off several times while speaking and I don't recommend working with him after how he spoke to us.Although we're very happy with our Forester and feel it was worth the trip, we can't say the same about the dealership practices. The experience with Brad Yardis and Bobby John made us feel very uncomfortable doing business with Stamford Subaru.
Very Friendly and No Pressure Sales People
My experience at Stamford Subaru was a painless one to say the least. I had been communicating with several dealers in the CT area, haggling back and forth over prices/options. When I spoke with Subaru Stamford, I got the best price right away, giving me a better price than other dealers and with a couple of extra options on top of it. I went in to sign the paperwork and everything was simple and straight forward. Finally, when it came to getting some extras such as warranties and Starlink, the options were presented to me clearly and there was absolutely no pressure for me to purchase these items. They were simply presented to me as options rather than a necessary component. The sales people and finance people were all very friendly and personable. I don't buy cars often, but my experience at Subaru Stamford means I will definitely be calling them first on future car purchases. Thanks again!
The level of customer service provided by Jeremiah went above and beyond. He provided continued follow up to ensure the delivery of the car went smoothly.
Low Key dealership - good value
This dealership offered a very competitive bid. We initially thought it might be some kind of bait and switch but it was real. The salesperson was not pushy at all - low key and everything was upfront...no going into the back room to talk to the manager etc. We were very happy with the outcome.
Overall, I had a very pleasant at Subaru Stamford. Jon, the manager, was so informative and courteous during our initial meeting and thereafter. Jeremiah then took over the actual sale of the vehicle along with the new car run through and paperwork and handled it seamlessly. Although my insurance agent took a bit longer than expected to pull through, both Jon and Jeremiah were patient and repeatedly inquired to assist in any way they could. I would (and already have) highly recommend(ed) family and friends to shop with Subaru Stamford and more specifically connect with Jon and Jeremiah to meet all of their car shopping needs. It can be a very stressful time for most people when looking for the right vehicle to invest in; I left the dealership with my brand new car and best of all, the confidence that I made an well informed purchase. Peace of mind is priceless!Thank you all at Subaru Stamford! -One very happy new Subaru owner
Knowledgeable, personable, best price
All of our questions were answered - we got what we wanted at a fair price - our salesman,Jeremiah,sales manager, Ted and business manager, Luke, explained things very well.
We bought two cars!
Our family is a return customer: This is the second Impreza we have purchased from Subaru Stamford. If that isnt sufficiently eloquent testimony to our satisfaction with this dealer, let me add this: Aki Stefanidis, the Assistant Pre-Owned Manager, is not only a first-rate professional; he is also a fabulous human being. First he worked hard to find us the best deal and to arrange for the additional features we wanted. Then he went way out of his way to accommodate us, who came way out of our way, from north of Hartford. It was well worth the trips. We couldnt be happier. Thank you!
Excellent, seamless purchase!
Experience at Stamford Subaru was outstanding ... From our initial contact with our salesman, Jeremiah, to our ultimate purchase of a new Subaru Crosstrek! We had called Jeremiah, mid-morning, to inquire about a vehicle on the website - by 3:30pm, that same day, we drove away in the car! We have never had such a pleasurable, yes, pleasurable, easy experience buying a new car! Too bad we live in NY, or we'd definitely have a care cared for by Subaru Stamford!
***STAY AWAY FROM THIS PLACE***
Took my car in to have a couple new synchros installed in the transmission. The next day brought it back because coolant was busting out and the engine was overheating. I was told they don't see a problem or any leaks and added more coolant. Come to find I have a failed head gasket due to their negligence and or abusive test driving. ***I have never had one issue with my engine and I find it very very hard to believe it is coincidence. They 100% did something wrong***The service manager (Anthony) did not even say he will look into it, he just denied they did anything wrong. UNREAL!!!***STAY AWAY***
Stay away from Subaru of Stamford
Buying a car from Subaru of Stamford was one of the worst decisions I've ever made. Here's a few reasons why I would recommend that you stay away too:1) They pass you off a bunch of times during the buying process, without telling you why you're being directed to someone else or what that person does. It doesn't leave you with the feeling that you're being taken care of.2) The staff is rude and unaccommodating. Their computers shut down for two days (over Black Friday 2015). I had to take a full day off of work to pick it up, because they didn't make any accommodations for me to purchase the car at an "off" hour. 3) They are engaged in false advertising practices within their service department (the signs in the service area don't match the bill, and the owner told me he didn't care)!4) The car has proven to be somewhat flimsy. My tire popped within two seconds when it went over the side grate on the highway (to avoid someone who was cutting me off). Subaru wouldn't cover it, of course.I will probably never buy another Subaru, but I will NEVER go to Subaru of Stamford again. STAY AWAY.
Happy with our purchase
My fiancee and I was looking for a new Crosstrek for our upcoming road trip\move and John and Jonathan were both very helpful in making this process as seamless and hassle free as possible. Was worried about having to deal with annoying salesmans going into this and that was not the case at all here. Would definitely recommend this dealer.
Just picked up my 4th and 5th Subaru from them within a week
I was so happy leasing my 4th car from them, that I went back the following week and bought my 5th Subaru from them. Years ago we had leased an Impreza that we loved, that led to the Legacy for the next one, then we moved up to the Outback. I just picked up my 2nd outback a few weeks ago...the process was so painless and (dare I say it) FUN...that we decided to buy our 5th Subaru (a new Impreza) a week later!We are always treated fairly and with respect.My wife and I find the service department to be very good. She will drop off the car for service and head over to City Limits Diner for some coffee or lunch.Fair pricing, treated with respect, solid service department....and 5 transactions later I can't imagine going anywhere else.Thank you Subaru of Stamford!
5th Subaru from Subaru of Stamford!
I just bought my 5th Subaru from them. I am always treated fairly and with respect. My wife and I find the service department to be very good. She will drop off the car for service and head over to City Limits Diner for some coffee or lunch. Fair pricing, treated with respect, solid service department....and 5 transactions later I can't imagine going anywhere else. Thank you Subaru of Stamford!
we shopped many cars and many other Subaru dealers. Stanford Subaru had the car we wanted in stock, gave us a very reasonable price, and handled our purchase quite professionally. So far we are very pleased with our Subaru Outback with option 23
Very positive experience !!!
This dealership responded to us immediately. They got us the exact car we wanted in a timely manner. Everyone was very pleasant, patient and accommodating. Jeremiah gave us his cell phone contact so we could easily reach him with any questions or concerns. He was a wonderful salesman. He was very thorough and answered all of our questions about the cross trek. We would absolutely use or recommend this dealership again!!!
Recently I had my third buying experience at Subaru Stamford. This time we bought a certified pre-owned Subaru Legacy Sedan. As before, the sales staff were friendly and helpful without pressuring us to make a purchase. This time we had a slightly complicated transaction, trading in two cars and purchasing one. After a very small amount of negotiation, Aki gave us prices for our trade-ins that were in line with what I had found on KBB and also a very reasonable deal on the pre-owned car we purchased from him.Although one should obviously always do their research before buying a car, in my experience the people at this dealership have been consistently reasonable with their pricing. In addition fwiw, I have been getting my cars serviced with them for about 10 years now and have always had a good experience with them.
Best Car Buying Experience Ever !
From the time I walked through the door to the time I took delivery everything was perfect. My salesperson Keith Britt was professional, knowledgeable and went the extra mile to make sure every aspect of my deal was right. Not only do I highly recommend this dealership but I will return for my next car.
Quick and Easy
I was looking to buy a new car and came into Stamford Subaru after visiting the dealerships of a couple other companies. Although these previous experiences were stereotypes of a visit to a car dealer (waiting a long time, having the salesperson try to steer you toward something you weren't interested in, etc.), I was instantly put at ease stepping into Stamford Subaru and talking with Jeremiah. He was laid back but knowledgeable. He answered all my questions, gave me helpful material to look over, took me on a test drive, and eventually helped me out by driving my other car home in a caravan with me. Along with Ted we got the whole thing done in just two quick visits. Glad to recommend Jeremiah and Stamford Subaru.
An Excellent Experince
I was extremely pleased with my experience buying a new Crosstrek at Stamford Subaru, thanks to Jeremiah. He made the purchase seem effortless and did a great ob making me acquainted with all the bells and whistles on my new car. He's an exemplary representative of the dealership.
We are a Subaru family and always have a great experience all around.
Very Good Experience at Suburu of Stamford
We leased a Suburu Forester today with the assistance of Jeramiah De Georgio. Jeremiah made the the transaction and process very comfortable. He patiently explained the features and programs that the car offered. We would rate Suburu of Stamford and their representative Jeremiah De Georgio a 10.Ron & Ann Friedman Riverside, CT
GREAT Experience; GREAT People
Was looking for a gently-used 2015 Subaru Legacy. Went to one dealer where they treated my wife and I poorly. As we had successfully bought a new CrossTrek from Stamford Subaru 18 months ago, she suggested we give them a try. Good advice. Salesman George Christakos was a gentleman from the get-go. I told him what i was looking for, and he presented me with a 2015 Legacy with only 8,000 miles. Car was in mint condition, and they gave me top-dollar on my trade-in. In a world where car salespeople usually have a (deserved) bad rap, we have now TWICE found that the good folks at Stamford Subaru are the Real Deal. If you need a car -- New or Used -- and don't want to be screwed over, make the trip to Stamford. Buying yourself a new car should be a pleasure. These people help make it so.
Eager to help; Thorough
My salesperson at Subaru Stamford was Jeremiah Degiorgio. Although a brand new salesperson, he was informative, a quick study, and eager to do a great job. When there was a mix-up and I did not receive the license plates I requested, his trouble-shooting was thorough and effective. It's easy for a sales rep to look good when everything falls into place ... it's how he/she does under duress like this that is _truly_ indicative of the quality of service rendered!I would definitely by my next car here and recommend the dealership to anyone inquiring!Joanna
Salesperson was excellent. Knowledgeable and sincere.
Jeremiah was my salesperson. He was fairly new and very knowledgeable, honest and went the extra mile. I would recommend him whole-heartedly. Very customer focused.
Love my Subaru!
I had a good experience at this dealer. The staff was very knowledgable and willing to stay open later to help me find the perfect car. I love my new crosstrek!!
Joe is great!
Joe was very helpful and friendly. He was passionate about Subaru and made the experience enjoyable (which is rare in my opinion). I will recommend Joe and Subaru Stamford to others in the future.
My experience is what buying a new car should be.Jeremiah was delightful,knowledgeable and attentive.Highly recommend him to family and friends.. Super delighted.
Joe was helpful, efficient, and personable. His expertise helped me make the right choiceand I am happy with the car. I also feel I can seek him out if I have any questions "down the road".
Joe Mercaldo is Terrific
Joe helped us sort through our issues with space and access in a very helpful, friendly and efficient manner and made the buying process a breeze. He was patient and very informative on car care issues, gave a thorough orientation to the car (we are new to Subarus) and was available after purchase to answer questions, as well. Very knowledgable and pleasant to work with!
Out of State Pre-Owned Purchase
First time buying a car, I narrowed down my search to used V6 lecacy's and got turned off at my local dealer (Herb Chambers). After locating one at Subaru Stamford, I was amazed at the friendliness, upfront, and professional attitude beginning from the initial phone call right to when I was handed the keys. I worked specifically with Aki and walked me through the car buying process with ease, and made the trip from Boston very worth it. Would buy from there again!
Joe was awesome!
I love my Subaru crosstrek! Bought it from Joe in May 2015. The process was super quick and easy! I drove all the way from nj because this dealership was the only one with the fully loaded blue crosstrek and he held it for me so it was all ready to go when I got there!
Quick, thorough, honest and friendly
I am giving Stamford Subaru an Excellent rating primarily because of the quality of assistance we received from the representative who sold us the car. Joe listened to our needs and very quickly helped us select a model that has worked perfectly for us.
Best car dealer experience
This is my first time leasing a Subaru and I'm really happy I went with Stamford Subaru. Joe Mercaldo was great to work with and extremely helpful. He was extremely knowledgeable & helped me get the best deal possible. When I pick up my car helped me feel comfortable with all the features of my new car and gave me many helpful tips. The whole experience was great!! I would definitely recommend Joe to my family and friends.
A great car buying experience
Subaru Stamford offers a simple and convenient solution to buying a high quality Subaru automobile from talented personnel right here in Fairfield County. I got my Outback with almost no issues of any kind. Simple and straightforward, just like a Subaru.
Buying a car can be stressful and time consuming but Jeremiah made the experience pretty pleasant. He was available to show and explain as much as needed. He is polite and looks into detail. Even after buying the car he was great when I had called for questions.Thanks Jeremiah!
Enjoyed having Jeremiah as our sales person. Jeremiah was a pleasure to work with and made the experience easy even during "negotiations" over price. My wife and I would seek him out again in the future.
Pain free car-buying experience
Neither my wife nor I are "car people." In fact, we wouldn't even own one if her job hadn't been relocated to Connecticut and she had to start commuting. The first car we owned was an Elantra, which was cheap but adequate for getting her to work and back every day,. but it had a lot of mechanical issues. So we decided our next (and probably our last) car would be a Subaru for reasons mainly having to do with longevity.Having gone on line to look for a dealership we saw the good reviews Subaru Stamford had received and, since my wife works in Stamford, we thought it would be convenient for servicing, etc. Well, the car-buying experience was about as pleasant as could be imagined. Joe was very knowledgeable and low key - no hard sell here. He answered all our questions and helped us find the car that best suited my wife's requirements (although she hadn't anticipated the moon roof that had to be included in the package we wanted). We have no idea what kind of deal we got, but we didn't feel like we were being taken advantage of. Joe's enthusiasm for Subarus (he owns two) was obvious and we felt comfortable with the entire experience.
I had all my questions answered in timely & friendly manner. Very informed about the car. Everyone was helpful & informative. Was able lead to the car for me.They where real not cheesy salesmen. It was prefect. It is my new dealership to go to & recommend to others.
Joe Mercaldo sealed the deal ,becuase of him we bought two.
Joe Mercaldo was a true professional in his job ,went beyond his job to make us feel more like family and not just a sale ,kudos to him and I'm extremely happy with purchase.
My First Subaru!
I had a year left on my lease through Ford, and wanted to get out of it really badly. My boyfriend referred me to Joe and I couldn't have been happier with the outcome. Joe worked his magic and got me out of my old lease and into my first Subaru, a 2015 STi (again a lease) within a matter of a few weeks. I wasn't too happy with the finance department but Joe helped me out, made everything stress free & gave me an overall absolutely amazing experience. Once my lease is up I'll definitely be back again to finance a car through Joe - wouldn't go anywhere else & highly recommend him!!
Look no further
Hassle free buying experience. Smooth process and he stress of buying a car is taken away. I highly recommend. Definitely worth the travel for the buying experience.
My 4th new car from Subaru Stamford
I'm at the point where I really don't consider going anywhere else. I love the Subaru brand & I just purchased my 3rd WRX (2002, 2007, 2016 - phenomenal car for the money ... almost 300k miles - NEVER HAD AN ISSUE!) and my wife has a 2011 Outback from Subaru Stamford. I always have a good idea of what I'm looking for and what a "good price" would be, and I'm always surprised that I never have to haggle/bicker/etc. - they always have presented a great deal right off the bat.It's also refreshing to work with a salesman like Joe Mercaldo - I've been to several dealerships where I knew more about the car than the salesman did. Joe is a "Subi Guy", he gets it ... and he actually taught me a few things about the 2016 WRX that I didn't know. I was very impressed with how smooth the sales process went - Jonathan DiMeglio had the paperwork/finance done in less than an hour, there was no huge pressure to take the extended warranties, etc., and Joe delivered the car in perfect shape, and remedied the only post-sales issue for me the same day I called about it! (the auto-dimming mirror was not installed upon delivery, I didn't notice until the next day).Great guys, great dealership - I'll probably be back soon because my wife is now jealous of my new car, and will probably look at the new Outback!
Low pressure sale with a good deal
We came from Rockland County, NY to buy our Subaru from Subaru Stamford. After having difficulty with 2 dealerships near us, both in getting the car we wanted and getting the car at a reasonable price, we negotiated over the phone with the Stamford dealership. When we came in to sign the paperwork, it went quickly and they were very honest. There were no "adjustments/misunderstandings" that I've seen at car dealerships.
Phenomenal Experience and worth EVERY MILE !!!
As a first time experience I was extremely satisfied with the attention i received from Jeremiah. I had no intentions of doing any purchase the first day I walked into the dealership but Jeremiah's attention to detail of what I was looking for and his professionalism blew me away. I sat down with him and in an hour there was a Subaru XV Crosstrek Limited on its way. Jeremiah helped me tremendously with the numbers and looked at every option to bring my payments to something reasonable for me to handle. The vehicle i wanted was build to my desire so obviously i didn't drive out the dealership that day but i knew that before hand so there was no issue there. When i went back to complete the signing and pick up my XV Crosstrek Jeremiah was EXTREMELY thorough explaining all the gadgets and tools that my car had including how to use my phone to control my car, HOW AWESOME IS THAT!. I couldn't be more happier than i am today thanks to his attention and his desire to help me meet one of my goals of getting exactly what i wanted. I am a proud owner of a customized Subaru XV Crosstrek and i enjoy every mile that i put in the car. It can't get any better then walking in with only the mindset to look around and leaving the dealership with a vehicle you were exactly looking for and i owe that to Jeremiah DeGiorgio. AWESOME Salesman!! RECOMMENDED 100%
Initially great... but then....
Our initial contact with the dealership was with Jeremiah. He took us for a test drive and introduced us to the car when we picked it up. He was great. He was knowledgeable and pleasant and very patient with all our questions. Our problems with the dealership began when we tried to buy a bike rack. We made 3 trips to the dealership-- were given the run around ... and were referred to Subaru of America where our questions were finally answered so we could buy the rack that was best suited to our needs.Our feeling is that instead of referring us to Subaru of America... someone from the dealership could have done the phoning and found out the answers to our questions.
Had a great experience leasing a vehicle from Stamford Subaru and working with Jeremiah. He was very customer centric, knowledgeable about his product and processes, and made sure that I was entirely satisfied. I was clearly focused on competitive pricing after doing homework and multiple quotes, and together with Sales Management, Jeremiah gave me an offer that sealed the deal without going further. I would readily recommend this dealership and salesperson to anyone looking for a Subaru.
Great experience. Happy driver.
Overall my experience was phenomenal. I walked into the dealership to test drive a jeep they had used on lot. I was disappointed by the look so I went over to the new lot having zero clue of what I wanted. I got to test drive anything I wanted and Jeremiah was great in helping me find something perfect for what I needed. I fell in love with the perfect car for me and I am already contemplating leasing another subaru for my family. Everything was fast, simple, and black and white, which I cannot say for any other vehicle I've purchased in the past. Thank you Subaru and thank you Jeremiah.
Pleasant and efficient!
After visiting several Subaru dealerships, I showed up to the Stamford location on a Sunday and was pleasantly received by Jeremiah. The whole experience was pleasant and I truly appreciated the "no pressure" buying experience with Jeremiah and Jonathan. Jeremiah was great with the follow up correspondence and still patiently answers any questions I have. Thank you for making the stressful car buying process worry free and smooth.
Pleasant Buying Experience at Stamford Subaru
I recently purchased my first brand new car from Stamford Subaru. My sales representative was Jeremiah DeGiorgio. Jeremiah's friendly, "No pressure" manner put me and my wife at ease. From the first moment we sat down with him, through the walk through of my new Crosstrek's features, he was an absolute gentleman. I left the dealership in exactly the car I wanted, with exactly all the features I wanted, at a price I felt was fair - in other words I have no regrets. I would recommend Stamford Subaru and I will be looking for Jeremiah when I'm looking for my next Subaru.Thanks Jeremiah.
Jeremiah DeGiorgio was my sales consultant, and helped me feel comfortable and truly engaged in the process of buying the best car for my needs.. He was extremely polite, articulate and worked in earnest to find the the car I described. Don't let his newness in the industry fool you. He showed a great command of explaining the vehicle's options and features. He is absolutely lovely to work with.
Fast, efficient service
The experience at Subaru Stamford was overwhelmingly positive. Jeremiah and Jonathan were polite, accommodating and very efficient. I would definitely recommend my friends to go straight to Subaru Stamford.
A very positive experience
This was my first time leasing a car, and Joe was very helpful in terms of explaining the car, it's features, and how the lease works - I would highly recommend going to Subaru Stamford - glad to be part of their family.
"Very Good Experience - Atul
We purchased Subaru Legacy i Premium with Eye Sight.We had very pleasant experience with dealership and mainly Jeremiah. He was very enthusiastic in explaining all new technological features of technical package and driver assist package. We did not have to haggle on pricing and came to agreement quickly on drive out price. Jeremiah was very knowledgeable about processes and paper work. He was ready with all paper work and car when we went to pick up the car next day.
Pleasant experience. ..would recommend!
My husband and I recently purchased a used vehicle at this dealership. We worked with a great salesman, Aki Stefanidis, who made sure we were handled in a timely fashion and was able to answer all our questions. He was a pleasure to work with and attended to all our needs and requests. I highly recommend Aki, he is experienced and great at what he does. Thank you again Aki!
Impressive experience with Jeramiah at Subaru Stamford
From the moment we stepped into the Subaru Stamford dealership my husband Bob and I had a very impressive experience. We were greeted by Jeramiah who could not have been more delightful. No high pressure, extremely accommodating, courteous and very attentive. We looked around at all the cars without any pressure from Jeramiah which made it so easy to select the Impreza we purchased. Over and above all, Bob and I have bought many cars over the years, and Jeramiah was the most delightful young man we have ever interacted with. We were, and we are extreme pleased with Jeramiah and the Subaru Stamford experience.
My husband and I bought a Legacy a couple of months ago and Jeremiah was our sales person. He made the entire process very stress free and enjoyable. He's knowledgable and professional and has a really nice low key and personable manor. After the first few days I had some questions and he responded to me right away. He was just as courteous and attentive after the sale, and that says a lot. We love the car; it's all good!
I have had nothing but good experiences with my last Outback (2009). Put over 220,000 miles on it with only routine maintenance. Jeremiah was very helpful at making sure I got the options that I wanted on my new Outback with a very competitive price. Coordinated the new plates, insurance and financing with out even a hiccup. Cant go wrong buying an excellent car from a great guy.
A few days before Christmas, I went into the dealership looking to buy a Forester as a last minute gift. Joe was such a great help! He answered all my questions, helped me make some good decisions and gave me the right price! We wrapped up the sale the same day and to top it off, he played Santa and delivered the car early Christmas morning with a big red bow! Certainly went above and beyond! A pleasure!
My wife and I went to this dealer just to look at some new Subaru's. Jeremiah was so easy to work with that we ended the day with a new car and are very happy with the experience.
quick responses, to the point extremely happy with the purchase from stamford subaru. very professional and i would very much buy another car from Jeremiah.
Bought 2 Cars from These Guys
I've purchased 2 Subarus from this dealer over the years. The latest is a 2016 STi Limited. They're always a pleasure, and their Service Department is top notch. It's nice purchasing a car from folks who genuinely love and believe in the product they're selling.Joe Mercaldo took a genuine personal interest in me as a customer, and was always available to talk, answer questions or chase information, as needed. I can be needy (as anyone should be when making this kind of financial commitment), and Joe never missed a beat... always quick with an answer.You will not be disappointed!
Quick and Easy, Stress-free Experience!
I called to in advance to let them know what I was looking for, and the sales associate (Keith B.) made it quick and simple. He told me what he had, and made an appointment for me to come take a look. He was available at the time we agreed, and it only took 10 minutes to work out a deal. He's a straight-shooter and cut to the chase to work something out. I can be very difficult to deal with, and Keith was very flexible and accommodating to my needs. I was in the middle of switching insurance carriers, so I scheduled my pick-up date 2 weeks later to give me enough time to get my policy in order. During that time, Keith followed up with me to obtain my new policy information so that all the paperwork would be complete by the time I got there, and the car ready to drive away. He took the initiative to call my insurance agent for me, and get the information he needed.I was pleasantly surprised at how seamless my experience was at Subaru Stamford. They've certainly exceeded my expectations, and I look forward to coming back again for my next trade-in. I highly recommend to anyone who wants to purchase a car in an easy, hassle-free, and friendly environment.
Best dealership experience I've ever had!
This is the third car I purchase at a Dealership, and first Subaru I've purchased. I had the pleasure of working with Joe as my salesperson and he was truly the best person I've ever dealt with. I spent less than 1.5 hours at the dealership split between 2 days. The first day seeing the car, and writing up the sales draft, second day being the delivery date and finalizing all paperwork. Going to a dealership is always the most dreadful part of purchasing a car and my last 2 experiences had pretty much ruined the idea of me ever buying from a dealership again. I should also mention I drove up from New York to purchase this car. If you plan on buying a car, I highly highly recommend contacting Joe to make your purchase. Thanks again, Joe!
My First Subaru
Was looking for a new car, and living in the North East I knew I wanted a reliable car with All-Wheel Drive so I went to check out Stamford Subaru and was thoroughly impressed. Ended up leasing a 2015 Impreza hatchback and more than 6 months later I couldn't be happier. The car is great, the experience was great, and the dealership was so easy to get to and the people were great to deal with. I never felt like I was being pushed into anything (and I have definitely had that feeling at other dealerships). Thank you Stamford Subaru, I will certainly be back!
Best experience hands down!!!
I can't even begin to say how perfect my experience was. Joe was able to do the whole buying process over the phone and through Facebook, which is perfect for me, having such a hectic schedule. When I came to pick up the car it was sitting pretty in the delivery lot, spotless! We we're done with the whole process in about 20 minutes. Joe made sure everything went as smooth as possible and really went out of his way to help me out. The whole staff was top notch, Luke and Ted helped me to get the price I needed. Get ready Stamford Subaru, I'm sending everyone your way!!!!
What a great experience!
I went into Stamford Subaru knowing I was looking to get an Impreza. I had test driven the car at a different dealership, but went to the Stamford location because it was closer. Joe was incredible helpful, and provided a lot of advice on what options were important, what would be helpful, and other such things. I walked out of there completely confident in my decision, and went back a few weeks later to pick up my car. I could not be any happier!!
Wow will buy from again
Joe was incredibly helpful throughout the entire car buying process. He was very knowledgable on all the specs of my 2015 Crosstrek and helped make my important car buying decision easy. He processed all my info lightning fast and I drove away with my new car the next morning. Joe made for a pleasurable car buying experience, and I will definitely recommend him to any of my friends/family interested in buying a Subaru.
Joe is the man! He got me a great deal on a 16 Crosstrek
Joe got me a great deal on a 16 Crosstrek in Hyper Blue! He went out of his way to see that I was satisfied with the transaction and thoroughly helped with any needs I may have had, I bought an awesome car from an awesome salesman!
Excellent help and follow up
I had dealt with many dealers looking for a used car. Stamford Subaru stood out compared to all of the rest. My Sales person Aki Stafenidis went out of his way to find a car that was right for my family. He was in constant contact with me - helped me thru the process and ultimately I drove away with the car I needed and wanted. Aki was a great help - even on his day off he was giving me information. Great sales person to deal with. Highly recommend.
My 1st Subaru - Great Experience - Great Team!
I was shopping around for a new car and decided on the Subaru Crosstrek. However, I was getting some outrageous quotes from other dealers and was this close to looking for another make/model. Being a woman, it is always said, when shopping for a car, bring any guy with you, no matter what! Well, in my experience with the Stamford Subaru Staff, they proved this to be very far from the truth. Everyone I worked with was very cordial and professional. They took time to explain everything in detail. What changed everything..A friend of mine had advised me to contact Aki Stefanidis at the Stamford Subaru Dealership. Even though he works in the Used Sales department, I emailed him directly introducing myself. Aki contacted me immediately and within minutes, he got things rolling. He gathered all of the information from me and he connected me to Ted Mochlas. Ted knew right away, he can get me a better deal. I was pleasantly surprised the time he spent with me on the phone to go everything in detail and address my questions. Once I heard everything, I knew I was buying my 1st SUBARU and its going to be from here!! Ted then immediately connected me to Joseph Mercaldo who was also great! He arranged and picked me up from my home (not in Stamford) to get my New Car! Now, that is Class A Service! He also was my "Techy" Gadget Guide. I would have been lost trying to figure out what each button on my new car does! LOL! But his "Cliff Notes version" was very user friendly. I actually remembered everything he walked me through and that says A Lot! Then he personally introduced me to Ted and as we started going over everything again, Ted thought I was paying to much for my car Insurance. So he immediately connected me with an Insurance agent and within minutes I got new insurance and it was Huge Savings! Talk about a ONE STOP SHOP SERVICE! Brad Yardis handled my financing and again, very helpful. Explained everything in detail and very patient. Last but not least, Aki Stefanidis stopped by to say Hello! I realize he's a very busy guy...but that was the Icing on the Cake! Without him, this would have never happened! Thank you for such an Amazing Experience Stamford of Subaru! You have a great team and that is hard to find! Coming back again in 3 years! See you all during my Service visits! :)
Happy with decision
My husband and I recently purchased a 2016 Subaru Legacy at Subaru Stamford. My husband had done lots of comparative shopping and they were clearly the most competitive. (We did well with a trade in, too) Jeremiah was excellent to work with- he's knowledgeable, easygoing, not pushy and overall great. Very customer oriented both in person and later on the phone for a little technical support. We are totally satisfied! Also, there was an associate in the showroom, I wish I knew his name. He offered to make me an customized playlist on a flash drive. He was awesome! How often does that random kindness happen?
A Great Car Buying Experience
Working with Jon DiMiglio and Matt Friedman to buy a new 2016 Outback 3.6 Premium was an excellent experience. We ahve bought many new cars in our lifetime but never was able to conclude a satisfactory agreement in record time. There was no waiting while the salesman went to another room to get an approval. This was a truly pleasant experience. When we came to pick up the car Luke was also a pleasure to deal with. He was not high pressure and easy to work with. This was our first Subaru and hopefully we will be back again for another one.
Great sales team at Subaru of Stamford
Jim Gay was wonderful - he was efficient, friendly, honest and a pleasure to work with. And, we are loving our Legacy!
I was a bit nervous to buy a car on my own. Joe M. made it painless. He took the time to explain the different models, options and financing plans. I love my car and I love that it was such a pleasant experience. No pressure! Thanks, I will be back (but probably not for a long time - since its a subaru!)
Kevin made the process of leasing a car stress free. I recommend the salesman and the dealership. My experience at another Subaru dealer was a nightmare.
Very much less than pleasant car buying experience
I had the distinct displeasure of working with a mr rich spaziente. It was clear he had little regard or respect for customers and candidly, working with him as we were working out pricing was, well a sleezy used car experience even though I was buying an outback 3.6 limited that was completely loaded (including eyesight) Stamford had the color I wanted. He tried to charge me again for components that were already on the car sticker (and thus built into the list price) such as mats, rear bumper cover, rubber mat for the cargo area. When I went to pick up the car the rubber winter mats I had ordered with the car were not in the vehicle and I had to make several phone calls over a period of 3 weeks before I actually got the mats. As the process wore on he got progressively less friendly and I could not in good conscious recommend buying a car from Subaru of Stamford. Mr. Spaziente is a man without character and ethics. and
Grate car shopping experience
out standing environment from members of the Stanford Subaru family.
I have bought my 2016 Crosstrek and Linda Trindade was my salesperson. She is very professional, knowledgeable and patient in showing and explaining the technical components the details use and functions and I am not tech savvy so going thru it is a bit overwhelming but Linda is great! And she is very warm and very friendly as well. Thank you Linda! To Jonathan DiMeglio-he is very quick and prompt with all of my inquiries along the way. Just few days of exchanging emails with him the next thing i know i am already sitting at his desk signing a loan application-how great is that! Thank you Jonathan! To Luke Corcione; he is very accommodating and friendly. if you think you have variable issues factoring in a good deal-like i am, then Luke is the go to guy who make things happen, he is very honest and straight forward. Thank you Luke. To Ted Mochlas he is very patient in helping me pick and choose my entertainment download. Thank you Ted! Overall, my experience with Subaru Stamford is very pleasant, they are very helpful, accommodating, warm, and they are all on top of their games. My buying experience is not stressful and intimidating and i appreciate that so much.
Great car and Dealership
We were looking for a Subaru Crosstrek for my son. Subaru Stamford was our first and only choice of where to go. The salesman was great, answered every question, explained all the bells and whistles that came with the car. We could not be happier with the dealership or the car.
Wonderful people at Stamford Subaru
Just took delivery of a 2016 Forester XT Premium. Not many dealers have this trim in stock so Jonathan Dimeglio helped me place an order for the exact car I wanted. The whole process could not have been easier, right down to trading in my WRX when the Forester came in. Everyone I've worked with at this dealership has been great, and George DeAngelo is a fantastic owner. I'm fortunate to have them as my local Subaru dealership, and recommend that anyone interested in a Subaru check them out.
Great Experience & Great Price!
I worked with Aki to buy my 2013 Outback 3.6R with Special Appearance Package. There are not many Outbacks with this particular package so I just happened to find out that Subaru Stamford had one for sale at the time I was looking. I had a great car buying experience and will certainly use Subaru Stamford in the future. Aki was personable, honest, and very knowledgeable. I feel like I got a great deal. Thanks Aki & Subaru Stamford!!
Great place, great car, great customer service!
Working with Subaru of Stamford was fantastic. They were honest and upfront, very kind, incredibly successful and very informative, clear and supportive throughout the shopping and ultimately purchasing process. Matt Friedman and Bradley Yardis were excellent to work with all around. We are very pleased and recommend them to any one who wants a Subaru, which by the way, we are thrilled with our 2016 Forrester! Thank you Mark Westchester County, NY
Aki Stefanidis was terrific
Aki is a busy guy who hustles to keep up with his load of customers, but listened to our every need, worked hard to find a car for us and delivered on price and follow through even after the sale. Strong recommendation for him and the integrity of his dealership.
I have bought 2016 outback from this dealership. Jonathan was my sales person. He is very patient, thorough, and professional. It has been a great experience. I will come back again if I buy another Subaru car in the future.
Long wait time
Visit Day 1: Picked the car, but heater wasn't working. So I had to come back.Visit Day 2: Computer down, couldn't take the carVisit Day 3: It took 6 hours to get the paperwork processed, to finally get the car
Renewed my faith in car dealers
My son wanted to purchase a subaru. From beginning to end it was a fantastic experience. Ted Mochlas was straight forward regarding price and didn't have to haggle. It was what it was and it was a good deal. I have purchased a lot of cars over the years and this is the first time I left a dealership WITHOUT feeling that I could have gotten a better deal. Luke from finance department was awesome. We actually received a lower interest rate than what we were first told. This dealership works with you. They understand the concept of word of mouth. Thanks you Teddy (and Luke) for making my son's first car purchase experience a great one.
Leased an Impreza hatchback!
I feel very fortunate to have found a great place to lease a car that I love driving around! George D'Angelo is The Best and salesman Teddy Mochlas was kind, helpful and detailed. What a wonderful deal and wonderful people to deal with. I recommend Subaru Stamford to everyone!
Outstanding, haggling free experience
We hadn't read any car dealer reviews before shopping for our new Subaru Legacy premium (with eyesight )but can attest that our experience was identical to so many of the "best car buying experience" and superlative comments about this dealership and especially our salesman, Jonathan DiMeglio that I am reading on this review site. We have been buying new cars for over 30 years and always dreaded the experience, having to do research and go to several dealerships to try to bargain and get the best deal and trade-in. While our previous cars were Toyota Camrys, last year we had bought a new Subaru Legacy 2.5 Premium at another dealer which was fine but involved haggling over price even though we had brought in estimates from our research. This year we had contacted other dealers but none had our color choice. Unbelievably, after only 1 dealer visit to Stamford (less than an hour) and haggling-free meeting with Jonathan DiMeglio we bought our new Subaru Legacy 2.5 Premium with additional eyesight safety features. While they didn't have our exact color choice in stock he showed us manifests of cars that were to be delivered and available at the end of July so we purchased a car. We were a little worried that the time estimates would be extended and we would not have our second car on time. However, no need to worry when dealing with Jonathan, we received the call to pick-up our car at the promised time! When we came to pick up our car Jonathan spent a lot of time explaining and showing us the eyesight safety features. He even set-up our phones to the car's bluetooth system and showed us how it worked since our previous car's dealer hadn't done that for us! We also met with Luke, a manager who explained an extended 10 year warranty insurance but with no pressure. After Jonathan showed us all the electronic features of the new eyesight safety features we realized (based on knowing all the problems that can happen with electronic features of modern household appliances) that this extended warranty, although expensive would be worth it and went back to purchase it from Luke. We are so very HAPPY with our new Subaru Legacy Premium with safety features and can not say enough about how appreciative we were for the very professional, hassle-free and reliable car-shopping experience we had with Jonathan and their dealership. HIGHLY RECOMMEND !! :)
Best car buying experience I've ever had
I was contacted by Jonathan DiMeglio after I replied to the dealer's online listing. Jonathan gave me a good price right from the start. We worked out the details via email and over the phone. Even though it took a couple of weeks for the car to be delivered to the dealership, Jonathan kept in touch. The car arrived in the timeframe Jonathan said it would. On the day I picked up the car, Jonathan had everything ready. During the car inspection, we sat in the car and reviewed some of its newer features. The car had everything as listed on the sticker. There were no surprises. This was the smoothest, most hassle free experience I've ever had when buying a car. While shopping online, my experience with other salespeople at other dealerships was not as well executed.
Mainly worked with Aki who was super busy with lots of customers at the end of the day on a Sunday. He was upbeat, positive, very helpful, and a pleasure to work with. I wanted a used car that just got onto the lot and hadn't yet been processed through their systems. No problem! Got me into my Subaru Crosstrek in no time at all! Really good experience. And, oh by the way, I'm a woman who went into the dealership on my own. Didn't feel any gender condescension or unpleasantness at all. Quite the contrary.
Internet To Showroom
I originally requested a quote over the internet and received a prompt reply from Jonathan DiMeglio. From there I called for an appointment, met Jon and a couple of days later brought my wife in to look at a Forester. The positive experience from the internet reply to the closing of the sale was easy, no pressure and Jonathan covered all the questions I and my wife had. His easy approach and professionalism made our buying decision an easy one. We are now owners of a new Subaru and my wife is thrilled with her new vehicle.
Excellent attention prior and post sales by the Internet Sales Manager Jonathan DImeglio
What car buying SHOULD be, but so often isn't.....
All car dealers SHOULD be like this, but sadly, they're not. I was looking for a new Subaru Outback; live in NYC. My car shopping ranged the gamut from "I could care less-- I have a hot new model" salesmen to the high-pressure, passed from salesman to salesman pressure cooker of NYC dealerships. Then, I noticed online that Stamford Subaru had the vehicle coming in that I wanted. Contacted Jon DiMeglio via email... he was friendly, straightforward, and even beat everyone's price on an in-demand model. I did the whole thing over the phone; I came in to sign the bill of sale and then later take delivery, and even picking me up at Metro North. He also told me that I could place some of the transaction on my Amex card, meaning a nice reward on points. Walked me through the DMV process since the car was purchased in CT but I live in NY. As always, the finance manager has to offer extended warranties at the time of sale, but there was NO pressure from Luke -- he was extemely helpful -- and the transaction was quick, easy and to the penny what they said it would be. Buying a car can be a nerve-wracking experience with sharks everywhere. This was terrific and I would recommend Jon and the whole dealership without reservation... I will be sending others here and I will be back!!!
Aki is the man!
I bought an Impreza Outback Sport. It needed some sorting out (suspension/brakes/wheel balancing) and Aki was very patient in getting the car to good condition. In my experience, sales guys get impatient with the customer asking for things to get fixed on their used cars, but Aki was very understanding and quick to make sure everything was in good condition.The rest of the deal went great. I can't comment on any of the other salespeople or the financing dept b/c we did a cash deal.
Most car purchases can be rather exhausting with all the haggling required to reach a sales price. I did most of my research online and requested offers from several Subaru dealers. The best offer received came from Subaru of Stamford. Mr. Jonathan DiMeglio contacted me and asked what year, model, color and package I would prefer on the 2015 Legacy 2.5 Limited. Jon kept me posted as to when my vehicle would arrive. On the day I picked up the car it was detailed meticulously. Jon explained all the details from operating the Smart Engine Start remote as well as the Subaru Smartlink Multimedia Navigation with Voice Recognition at a pace that was understandable, pleasant and relaxing! My dealing with the finance manager Mr. Luke Corcione was as pleasant and informative. Neither Jon or Luke applied any high pressure tactics to add or purchase any additional items or service warranty products. The entire experience could not have been any better! Hats off to GM Mr. George DiAngelo for having staff such as Jon and Luke, they are truly assets to your team at Subaru of Stamford.
BEST CAR SHOPPING EXPERIENCE EVER!!!!!!
I cannot say enough positive things about Stamford Subaru!!! Kevin Lynch, my salesman was friendly, knowledgeable, funny, easy-going, not pushy. He listened to what I wanted and delivered!!!! All the staff I dealt with were wonderful!!! Teddy, Luke both great people!
Buy from them, but do not trade your car in.
My overall experience was very good. I traveled out of state to make this purchase because they had the exact outback that I have been looking for. Matt Friedman although new there was very polite and helpful. He was courteous, efficient and was very knowledgeable. . I met the owner of the dealership, mr d,Angelo and he too was a gentleman. Although I am disappointed with the amount given for my trade I think that is much the same at any dealer....better to sell it privately. If I had to do it all over I would buy again from this dealer, but sell my car privately.
Terrific experience buying preowned Outback
Aki Stefanidis helped me to choose a car that's perfect for me. He was friendly, professional and very, very knowledgeable. I'd recommend him to anyone, and I'll buy my next Subaru from him. Brad Yardis provided quick, efficient assistance with financing.
This process had to have been one of the easiest and most pleasant car buying experiences ever. Let's face it ... no one likes the "stereotypic" process where there's lots of haggling and back room conversation. I had done our homework before we arrived, offered a fair price (I wasn't playing games or unreasonable either) and we settled on a fair agreement and owned our car two days later. Appreciate the help from Aki and Jim in the Pre-Owned Department. Would definitely recommend these gentlemen!
I hate car shopping
Most painless car shopping experience ever! Kevin was very patient and thorough. I love my outback!
WORST EXPERIENCE, HIDDEN FEES ,BE AWARE
WORST EXPERIENCE, FALSE ADVERTISING, BE AWARE We wanted to lease a Forester,as our 2nd car,and thought that Stamford Subaru had a great deal.It was all listed on their web-site :0 Due at signing,0 Down.Tax,Title registration extra.I thought that it's good to be true,as I know and understand the making of a lease. Knew that there is a conveyance fee(dealer's fee),as well as a bank fee,but it was not mentioned on their WEB.So, when we confronted the GM ,holding our Print out from their Web,we where told that Due at signing it's $1400,and yes that was not transparent,but it's a TAKE OR LEAVE.NO APOLOGY for misleading or trying to work something out.As I knew that Ray Baldwin was in charge of the Web-site,I wanted to speak with him. He didn't even made an effort to come down to our table, I had to go see him.He explained that "THE AVERAGE JOE" does not understand those extra charges, but IMMEDIATE CHANGED the Web-site,including all the extra fees.I said that I will pay thees fees ,but not just at this HIDDEN FEES dealership.We've got out new Forester at Quality Subaru ,same lease , GREAT EXPERIENCE.(see my review ,that is a REAL DEALERSHIP)Keith Britt was the ONLY pleasant person, KEEP AWAY, FALSE ADVERTISING,BAD TASTE.
First class treatment without high pressure!
Jonathan DiMeglio contacted me online after I indicated interest in an Impreza. He was very attentive yet gave me the space I needed to make my decision. When I came into the showroom, he was right on time, took me for a test drive, and clearly explained the features of different models. The transaction went very smoothly from start to finish including financing. They did not have the exact car I wanted, but were able to get it from another dealer within 2 days. First class treatment all the way without any high pressure sales which I greatly appreciated. I love my new car!
New car experience
Getting a new Subaru was not our first choice but after meeting with Joe C. and hearing what the dealership had to offer on a new Forester we walked out leasing one. Joe knew the vehicles and was a great help in understanding the new world of technologically advanced automobiles. No high pressure-just a really good deal and the ability to make a complex decision understandable.
A Truly Nice Experience
Our Nissan was wrecked by another driver and when we went to select another one to continue our lease they told me they were going out of business. With Subaru of Stamford nearby and having read good reviews of Subaru's in a national consumer magazine we visited the showroom as the all wheel drive feature was a selling point here in CT where get a lot of snow. We couldn't have been more pleased with the exceptional attention we received from salesman Teddy Mochlas. He took us through the process of leasing a new Impreza and the car was delivered on time and we are very happy with the car and the dealership.
"Thank You, Aki"
My experience at your dealership was the very best I have encountered when purchasing a car. Thank you to Aki Stefanidis for making it easy and stress-free! I purchased a 2012 Outback a few months ago and cannot be happier with it. Aki was so outgoing and friendly and was never pushy. He worked with me in a very straight forward manner - respected me, answered all my questions and was very knowledgeable each step of the way. He truly provides unmatched service with exceptional hospitality and is a refreshing asset to your sales staff. Just go visit him and you will see........
Excellent Service and very attentive to detail
I've said this before but the whole team was truly great, especially Ray who walked us through the entire process from test drives and spending well over an hour showing me the car after purchase. The whole team spends whatever time is necessary to make you feel comfortable and make sure you get all the necessary information before and after a purchase. You don't feel rushed, or pressured, and they are all a pleasure to deal with. The car as well has, so far, been wonderful and they made sure it fit all of the specifications that were promised. I highly recommend them.
Thank you Subaru of Stamford!
i was pleasantly surprised by the experience i had buying a car through subaru stamford. the sales people are down to earth, straight talking. there are no games, but they aim to provide the best deal. the finance person, Brad, also talked straight and i was in and out of there is no time.
Top Gun of car sales.
As soon as I saw the car I wanted it was like a flash and the deal was done.
Buying a car for your 16 year old daughter is a scary thing. For me, the most important thing was safety. After researching a lot of cars, we came up with our list of cars that we wanted to explore. Knowing Subaru was our most likely choice, we saved our trip to the dealership for last and wanted to see if any other cars blew us away. We did visit Volkswagon, Hyundai, Honda, Ford and while all the cars had nice attributes and good safety features, our experience at the dealerships left a poor impression on me. I am in sales and know the difference between a "soft" sell and "hard" sell. The dealers I was dealing with were pushy to the point of annoying and I found it bothersome. When we finally went to Subaru, we met with Ted and immediately found him on a much different level then our previous experiences. He was warm, inviting, truthful and most importantly, not pushy. He laid out our options and let us make the best decision. He didn't freak out when my daughter almost got into an accident on her test drive. We ended up buying a Legacy and my daughter is absolutely thrilled with the car. Of course, she would have been happy with anything that had 4 wheels. I on the other hand are more concerned with how we were treated, how affordable the car is and most importantly how safe the car is to drive. Those 3 boxes are all checked off. Ted is great and the whole staff at the dealership was "real". I highly recommend them.
Fabulous car buying experience.
Salesperson Jonathan DiMeglio handled all the nuances of the delivery of our new 2015 Outback expertly. The entire car buying experience went off without a hitch. I would definitely recommend Jo and Stamford Subaru and in fact already have. Congrats to GM George DiAngelo for the great dealership and for assembling such a great staff.
Great Price and Customer Attention
I found Subaru Stamford to offer the best price for my 2015 Outback on both on-line Buying Services (Am. Express & Cars.com) I used. The services referred me to Jon DiMeglio, Stamford's sales rep., who was very attentive to our needs and found us exactly the car we wanted, in a perfectly professional way without any hard sale tactics. He also spent ample time with us in explaining the features of the car when we picked it up. Stamford's Finance Director, Luke, was also very helpful in arranging the final purchase and explaining the advantages of Subaru's Extended Warranty, again in a very professional manner. We were totally satisfied with our new car buying experience, and love our new Outback.
Jonathan Sandstrom's review
I had a wonderful experience with Stamford Subaru while purchasing my 2011 Impreza. Aki was courteous and walked me through the process professionally. I love my car and have nothing but positive things to say about the entire visit. Buying a car is a big step in anyone's life and I entered the dealership full of nerves. Aki and Brad in finance made me relax and I left feeling much less stressed.
I bought my subaru 1 week ago.
It is all I wanted good in gas, fun to drive and safe. I ha a good experience whir negotiating it with Ken at Stamford Subaru. It was a better deal being a new then a uses one. Ken was patient and gave us a lot attention. It took me 3 months to decide and he never gave up on us. Thanks KEN
An Exceptional Experience
From our first contact until our final meeting, Jonathan DiMeglio provided a level of customer service seldom encountered now a day. He understood exactly what we wanted, and he delivered it. He followed up with a patient explanation of all the features of our new Impreza, set up our Bluetooth connection, and quickly solved a minor service problem. The rest of the Stamford team were also very helpful. We could not have asked for anything more.
Could not be happier with the ease of the buying/leasing process! Jon DiMeglio has to be the most professional and easy-to-work-with salesperson I have ever encountered since buying cars....way back when. No pressure, just helpful facts and information to make the car buying experience pleasant and stress-free. When I arrived to pick up the car, it was pouring. The car was kept inside so I could learn all the new ins and outs before driving off. The best part....leaving with a full tank of gas! Never had that happen before. Don't go anywhere else if you want to come away with a great car-buying experience.
Stress-free car leasing experience!
It is a real comfort to know that the people you are working with when buying or leasing a car are honest, conscientious and professional. Bravo Linda and Stamford Subaru! You made the process painless and stress-free.
My wife and I needed to replace our 2009 Outback and saw a 2011 Outback at Subaru Stamford we thought would work. We were greeted by Aki Stefanidis, who had the car waiting for us. My wife was not thrilled with the interior, so Aki showed us several other alternatives in our price range. We came across a car that we liked, and purchased. Aki was extremely helpful in showing us a number of options, and wanting us to take each one for a test drive. He could not have been more professional, and easy to work with. We had a great experience and would recommend Aki to our friends.
We had a great experience with Linda Trindade and Luke Corcione; the process was simple and both Linda and Luke were knowledgeable and courteous. We're looking forward to a ongoing relationship with the service department of this outstanding dealership.
Excellent Customer Service
I came across Subaru Stamford through the internet. They were super attentive and helped us find the perfect car for us. Jon and Luke are the best. I would recommend this dealership to anyone.
Was offered a price on a 2015 Outback from Linda by email prior to them being delivered to dealerships. When I visited the dealer, Linda was busy and I couldn't wait, so another salesman (????) took over. He said he could not give the car to me for the price Linda offerd by email - that he didn't know where she got that price. So - because I was in a hurry, I agreed to his price ( a few hundred over Linda). He did however give me a fair price on my trade. Following that, Linda deliverd the car and followed up with me a few days later. Also, Luke did a good job with the financial aspect and extended warranty.
You've earned my loyalty
We had purchased a used Forester back in Feb. along with an extended warranty from an independent insurer since the car was no longer covered by Subaru. Our engine died after 5 months and 5000 miles. After taking the car to another dealership closer to where I live and receiving poor service, I contacted Bobby for help. He stepped in and did the job the other dealership wouldn't do & getting the independent insurer to cover the cost of repairs to fix my car. I want to also thank Anthony from Service for providing the technical assistance in resolving the situation. The customer service at this place is exceptional and I can honestly say that we'll be recommending Subaru Stamford to our friends and family for future business.
Good overall experience
We worked with Kevin, who was new but honest and helpful. We knew out price range and an idea of what we wanted and it turned out well... Got the car within the week because we chose from what was on the lot. I think the sales staff could have worked with us a little more on the price and on our trade in but not sure it would've been different anywhere else. Overall, smooth and easy process. My first Subaru.
Great car (2015 Subaru Forester)
Great car, sales person, Linda Trindade did a super job again, this is the second Subaru we purchased through her in the last 18 months. Would not buy a car from anyone else.
Had a good experience with Subaru Stamford. Jonathan was a great person to deal with and was straight forward with his sales pitch and since we did our research we were convinced that the Impreza was a good purchase. Subaru Stamford had very good prices and while it did it take a few weeks for the car to be transported from Japan it was worth the wait. Thanks Subaru Stamford!
Simple quick and efficient
Just bought a used Impreza from these guys. Very easy to deal with, no hassle and very efficient. Very happy with both the car and the service.
Subaru of Stamford was great with us. They were understanding and worked within our budget. Ray was extra helpful, and he made the car buying experience great. Thanks for a nice, smooth transaction.
Subaru Stamford was the Charm!
I recently had a wonderful experience at Subaru Stamford. As a young woman who had never purchased a car, but who had conducted a lot of research on my car search/ financing, I was floored to meet multiple patronizing and condescending men in the car sales business. After a few weeks of searching online and off, I came to Subaru Stamford where I had a completely different experience. There, I got everything I wanted at a price that was under what I had expected to pay ! My 2011 Subaru drove great, had a clean carfax with one owner, the CPO warranty, and was in great external condition. Additionally, it had new breaks and new tires installed!Even considering all of the before mentioned, it was LESS than all of the other comps in the area and it was on the low price point end of KBB. Moreover, Keith and Brad were absolutely wonderful, kind, direct, professional, and honest. They actually LISTENED to what I was saying ( which was a turn of events in my car search up to that point) and gave me EXACTLY what I wanted.Subaru Stamford has a great selection, unbeatable prices, and wonderful service. If you are in the Westchester and CT area, I would try them first! I refuse to support unethical and chauvinistic business practices which is what I found at many other local car dealers. I am so happy with my car and with my experience with Brad and Keith. I can't wait to drive my car to my new home in California!
Love my WRX
I came across a white 2012 Subaru WRX Limited listed online and knew it was the right car for me. The price was right and the condition of the WRX was exceptional. I drove from Mass to CT just for a test drive since I knew the car would sell quickly. It didn't take much for Aki to sell me on the car since it was what I've been looking for and more! Aki and everyone who assisted in helping me to purchase and finance my dream car were great and pleasant to work with. There was a delay with getting the title, which was unfortunate, but the dealership took responsibility and let me know any additional costs on my trade-in auto loan or other accrued costs caused by the delay would be covered without question by the dealership. Buying a used Subaru, customers are usually very specific in what they want - Subaru Stamford offers great deals and has one of the best sales staff I have worked with. Thank you guys!!
I looked online and found the exact car I was looking for at Subaru Stamford. I sent an email inquiry to find out more information and immediately received a response from Aki. Aki was a pleasure to deal with and very accommodating to meet with me and answer my questions whenever needed.I will certainly go back to Subaru Stamford next time I am in need of a new vehicle.Keith
Really dislike dealing with used car salespeople as they can be so unscrupulous. Went to Subaru of Stamford with this expectation. Was pleasantly surprised by experience. Sales person Aki Stefanidis was really personable and professional. Walked away with a good experience and a good deal. Thank you Subaru of Stamford.
Regretful expierence--- I hope this helps someone
I waited close to a month to write my review on this experience due to how upset during this purchase of vehicle. Needless to say I would not recommend this place to anyone. The experience started off good and the sales person asked me for what I was looking for and trying to feel my husband and I out to see if we were serious about purchasing a car because we seemed young. I guess no one will say hi to you from sales representative because we looked very young. The salesman took our information and what we wanted and came back. we decided for us it was best to payoff the remaining balance on my car and sale it to the dealership vice trading it in. When we returned we had decided to sale them the vehicle compared to trading it in. Boy was that a problem for the person who purchases the car there! He had the worst customer service ever and very rude. I would think from the bragging the sales rep stated about having a great number of returning customer he would have been friendlier, clearly that was not the case. I walked out the first time for the amount he wanted to give me for my vehicle, but due to the influence of another person higher than him he did a better offer in order for us to close the deal. So we place the order for the car, but it was in Vermont. We were patient with them so far. I came for the day to pick up the vehicle and nothing was done. Needless to say I had my one month with me expecting to quickly sign paper work and leave in my new car. WRONG!!! It turned out the salesman was running around like crazy trying to get the car ready knowing the time and date we were schedule to pick up. They had the car for days prior with plenty to time to prepare the car. The navigation wasn't ready, the car was half assed detailed and still dirty on the inside, the car wasn't washed. Then the fun part my all weather mats were missing which were clearly on the purchase order. The finance person stated to the salesman they didn't order them thinking we weren't listening oh well there is nothing we can do when its clearly on the paperwork!!!!! You would think they would want to make the customer and to responding with his rude attitude as he did thinking we didn't hear was just clearly appalling!!.If you hate your job please quit clearly you were not made for customer service!! The signed was great explained everything except the moment when he messed up my paperwork with the bank. Getting the money for my car I sold was a run around, which took them three weeks to pay me, but still managed to give me the wrong amount! I figured they have no communication amongst each other. Every time we asked for a status update, they were going to get back to us no phone calls and it got to the point no response to my emails!Now we have no patience with the Subaru at all! If only they would have been straight forward about the money and the mess up with my paperwork I would have been fine with it. It got so bad my husband threaten them to get lawyers involved. Please don't come here ! I regret it so badly I should have stuck with Toyota and were they treated us like family!! I will never come here again and I will probably switch my vehicle due to the sour taste I still have........
Best Car-Buying Experience Ever
Our car-buying experiences in the past have been lackluster, at best. But this time, it really was the best experience ever. We had done prior homework and decided we wanted a new Subaru Forester. We went to a few dealers, but ended up at Subaru Stamford, primarily because of the professionalism and expertise of John DiMeglio. He made the entire process of buying a new car easy, was incredibly thorough, and his communication was great. He let us know when the car would be delivered, he followed up directly before it was delivered, he then followed up again to make an appointment for us to pick it up, and followed up yet again a couple of days after we had the car to see if we had any questions. He demonstrated numerous features, synched my cell phone with the blue tooth system in the car, walked us through the office to the finance person, introduced us to the service manager, explained how we would bring the car in for service, took care of registration and our insurance coverage, and arranged for the trade-in process for our former car. Neither he, nor Luke Corcione, the finance person, applied a single high-pressure tactic so our decision-making was informed, but not stressful. It was an excellent experience. In fact, the entire crew was great, from the receptionist to another sales associate who overheard a question we were discussing and answered it for us. Could not recommend the dealership more highly, and certainly would send anyone we know to Jon and to Subaru Stamford.
Very pleased customers
Thank you Aki for a pleasant experience buying our Outback! I was very nervous going into a dealership and was very pleased with the outcome.
I bought my fourth outback the other day and it the the first bough from subaru of stamford. Linda Trindade was a pleasure to work with and I will be buying all of my future cars through her. I strongly recommend Linda to anyone in need of a Subaru.
Pleasant Leasing Experience!
This is the second time I have leased from Subaru of Stamford. Linda is a great salesperson who takes the time to go over all the details and information on the car you are purchasing/leasing. I enjoyed working with her. She is a pleasure to deal with.Thanks, LindaMary Consigli
A Damsel in Distressed!
On 4/5/14 I went to purchase a used 2003 Buick Rendezvous CX from Kia of Stamford, CT. The Sales Consultant was Tommy Vollano. Prior to my visit, I was approved by the credit department and a deposit was placed to hold the vehicle. We waited almost 1 1/2 hour for the car to be detail/clean. Upon seeing the vehicle during the inspection, it was a disaster. We proceeded on the test drive which didn't include Tommy Vollano. During our test drive, we found the Subaru of Stamford Pre-Owned Superstore. Upon our arrival, I was greeted by Aki Stefanidis, who treated us with respect and took great attention to our queries. We purchase a vehicle from Subaru (which is owned by the Kia Dealership owner) and we are very happy. We returned the test drive 2003 Buick Rendezvous CX and told them that the car didn't meet our needs. To my surprised Tommy visited the Subaru and was very nonchalant about his transaction and ask for a loose cigarette from Aki Stefanidis. Aki was very professional and give the cigarette (TWICE) and continued with our vehicle purchased. Everyone in the Subaru offices were cordial towards us. Aki explained that the back wind shield wiper was missing and was in the process of acquiring a new one for our vehicle. We went across the street to have lunch at City Lights Diner. When we returned the wind shield wiper was installed shortly afterwards. I can truly say that "Aki made my experience of buying a used vehicle very rewarding". I look forward to purchasing another vehicle in the future from Subaru because of your excellent Customer Service.
Hands down best salesman I've ever worked with. Aki made my experience so genuine and enjoyable I would 100% send anyone to him. I felt comfortable and respected throughout our entire deal.
Transmission: 5-Speed Automatic
Body Style: Sedan
City: Stamford, CT
Contact seller for Engine Type
Transmission: Continuously Variable Transmissi
Body Style: Sedan
City: Stamford, CT
Contact seller for Engine Type
Transmission: Continuously Variable Automatic
Body Style: HATCH
City: Stamford, CT
Contact seller for Engine Type