Stingray Chevrolet Bartow

Great services and nice facilitie

As always the service and personal where great. Would not take my car anywhere else.

2015 1500

easy to complete the trade in for a 1500 new truckand have items added at a good price

State of the art

Great service, they always take care of my truck in a timely fashion. A1 customer service. Sales team is awesome as well, I've been buying cars at this location for years even before it was Stingray. Since The Hurley family purchased the dealership it is now state of the art.Keep up the good work Stingray.

Excellent Dealership

My salesman was excellent. He gave me a lot of information and explained all the features of the vehicle perfectly. The process was extremely easy and the staff were all great. I would definitely go back to Stingray for my next vehicle purchase. I've told all my family and friends how happy I was to deal with Stingray Chevrolet.

Great service through and through!!

You all are very courteous and very customer friendly. It's always a pleasure to deal with nice folks who get the job done. I'm always in and out of the service department with no problems. Thank you Bartow Stingray for all you do!!Holly Calhoun

Pleasant Service but Misleading Ads

I looked at a Stingray of Bartow cars.com ad for a 2015 Porsche 911 4S. The ad claimed the car had options it did not. One of those options, "Carrera S Power Kit," invoiced new for $17,000! It added 30 horsepower and was a desirable and expensive option. Because of that option, I drove from Orlando to Bartow to see the car. It lacked that option. When I complained, the salespeople apologized and said they didn't realize the car didn't have that option. But that's kind of hard to believe since the original factory invoice was printed and sitting on the car's dash. A couple days later they did delete that option and lowered the car's price.

Nice clean showroom, friendly staff.

I called late (5:00) on a Saturday afternoon to speak with a salesman. I was sent to Dale. We talked about the Cruze. By 5:15 I was on my way to Bartow from Lakeland. When I arrived, Dale had the car waiting for me to test drive. Dale and Rob were so helpful in getting me in the car, close to what I had requested. Both stayed an hour after closing to finish my contract. I did have to return on Monday to deliver some paperwork than was needed. I took the car back in for detailing, and noticed a bad scratch on the bumper after I left. I plan on taking the car back in to have the scratch repaired. Overall I am pleased with the Cruze and the salesmen at Stringray Chevrolet. I have been using this dealership since the mid 80's.

Great sales lady

Rita and I have been doing business for about 7 years now and I followed her to your dealership. She does an outstanding job with taking care of my deal.

Newly remodeled dealership.

Easy in and easy out for a scheduled maintenance, newly remodeled dealership.

Great services and nice facilitie

as always the stuff did a perfect job. Every time I take my car to Stingray for service the stuff is great and the waiting room is nice with a big TV,

Service is top notch

Service manager, Derek, was very helpful in explaining the situation with my truck. He contacted me every other day and gave me a status report. Excellent employee made the experience a great one.

Almost a 5 in all areas

I would have rated it with 5 stars, but I think the whole car buying process should be quicker. The sales person and the staff I came in contact with were excellent, very friendly and informative. I would highly recommend Stingray Chevrolet in Bartow to my family and friends.

Great Place to do Business

The staff at Stingray Chevrolet are great. I was in and out quickly and look forward to seeing the staff again when I need them.

Did great!

They are always on target, get the job done without long delays.

Car Buying at Stingray Chevrolet

My sales person, Dale, was polite, patient, and informative. My buying experience was good. This is the 2nd car I've bought from Stingray Chevrolet in Bartow, FL.

Over all great dealer and staff

5 stars warm sales climate without the feeling of pressure during the buying experience Service is friendly. Any and all work has been top Drawer. While in GA I had a problem and Mike walked me through solutions and even put the tech on the phone. Amazing!! Wouldn't go anywhere else.

Always great service.

As always the service on my truck was excellent. The service personnel are always friendly and very helpful.

Chevrolet SS

We took our SS in for an oil change and while we were there we discussed a few issues with the car and Stingray Service Personnel - Derek was right on top of getting everything done to our car in a very timely manner.

Excellent!

David was awesome throughout the entire purchase! I felt very relaxed and non-pressured on anything! You have earned my business and future business!

review

very fast and knowledgable service department. Will recommend in the future

Service of my Impala

As always the staff at Stingray was excellent and the work was outstanding. Kept up the good work

buying and ordering my new Corvette

Dave and Jim did a great job, no surprises and they work with me, building my corvette, great experience no pressure, this was the best buying experience I have ever had with a auto dealership. These two went all out to help and answered all questions. they are a great team.

Great service and a very clean facility

I received excellent service from Stingray of Bartow,Florida.

very clean environment, Excellent employees,

My experience was absolutely GREAT! Friendly environment, help you with what you're looking for,amazing employees. Stingray Chevrolet of Bartow beat any other dealerships I know!

Great job

Went in for an oil change went fast and great ...... Lady checking me out was sweet

Greatest dealer in all of Florida!

I never thought I'd have such an affection for a car dealership, or consider myself a "frequent customer" of one. But Stingray Chevrolet provided us such great service, and treated us with so much respect, during our first purchase there in 2012, that we have been back to purchase two new cars since then. Three new car purchases in three years...that's definitely not typical for us, but the staff at Stingray make buying such a completely rewarding experience that we keep going back! From sales, to financing, to service, each department at Stingray works effortlessly together and has truly made me feel like a valued customer.

fulfilled my repair needs!

Upfront and honest about what my car needed and the price was fair. Friendly/familiar associates.

mr p m schwenk

everyone was very nice, fixed ok ,thanks so far good

Mrs. Browning

Took my car in for service, fast, efficient and always friendly!

Poor customer service

In May of this year I purchased some parts that were to be delivered two days later. The parts representative stated he would call when they arrived. Two weeks later, after no call, I called to check the status and was demeaned by their parts man Dustin for no apparent reason other than he was having a bad day..This followed my first experience when a saleswomen stated " we have to make at least $5000 on every vehicle we sell. This followed my inquiry as to why my trade in value was so low. Obviously they have to make money but , was that the proper way to state it. I relaxed but definitely did no enjoy any difference between them and a used car lot.

Fantastic Service!

Brought my Silverado in because the water pump seemed to be leaking. Received a quote to replace the water pump and the serpentine belt. Twenty minutes after arrival the service manager let me know that the price would be a bit higher because the A/C belt was bad and the water pump replacement required a different thermostat and housing. The new price was reasonable considering the additional parts needed. I arrived at the dealership at 1pm and I was back on the road at 2:45. A full fifteen minutes faster than the quoted time to complete the repairs. I would recommend this service center to anyone who asked.

Horrible!

Had the worst experience with this dealer. My husband had been dealing with Dale on a truck for a couple weeks. Finally got everything finalized this past Friday. His lender had been in touch with Stingray's F&I guy Taff Long. Taff faxed over the buyers order to my husbands lender and my husband closed on his loan and was prepared to take the check to Stingray on Saturday to take delivery on this truck. My husband had been in constant contact with his salesman and they even spoke at 2pm on Saturday and Dale asked him if he was on his way. My husband said yes. Then about an hour and a half later my husband got a call from Dale saying that the truck had been sold. He knew that we were on our way with a check in hand. The lender had been in touch with them and they knew we were purchasing this vehicle. My husband even offered a deposit to hold the vehicle for one day. We were travelling 2 1/2 hours to get this truck. James Schmid, the Sales Director, was the most arrogant, unapologetic person I have ever dealt with in my life. We have travelled from Florida to Georgia to buy vehicles in the past and have never had such an experience. I work in an industry where customer service is everything. If we upset someone, we will do all that we can to make it right. They offered no explanation. Bottom line is that they all of a sudden found someone they could make more money off of so they decided to sell the truck out from under us. They have no integrity or scruples. I fully intend to make sure that everyone knows what kind of business they are running. There is not one individual that we dealt with there who appears to have any integrity- Taff Long, salesman Dale, or James Schmid. They are the kinds of people who give car dealers a bad name. We have yet to hear from the owner Matt Hurley.

Great Service

I would like to say that the service here is great! We recently purchased a Tahoe from stingray. The day we test drove the Tahoe we new we wanted right away. How ever our children's schedules didn't allow time for all the paperwork. Ms. Dannielle told us to continue on with our plans. Later that evening she drove all the way from bartow to north lakeland at 8 pm at night with our paperwork (wow going the extra mile) the next day she delivered the Tahoe to me at work. WOW yet again going the extra mile to make her customers happy. They are professional there and yet laid back. Imagine that. No pressures and treated as family. I 100% recommend everyone stopping by. Thank you Stingray Chevrolet.

Great Service

Excelent, very professional and friendly at same time, one rarety now days.

Good Serivce

We purchased chevy Camaro are sales person Kenny was very helpful normaly bying car is no fun but kenny made the experiance easy and enjoyable he answerd all are questions and spent the time to expalin all the fetures on the car and how to use them. i would defently recomend Kenny to all my friends if they are looking to by a new car.

Great service

Our salesman, Rocky, is a true all-star employee for Stingray Chevy Bartow. He was amazing in all stages of our purchase. Rocky takes the time to make sure you are comfortable and explains stuff on an easy level that anyone could understand. His low pressure sales tactic was one that was very enjoyable and we intend to purchase many more cars from Rocky when the time comes. Even though we live in Tampa, we WILL make the trip to Bartow to have Rocky assist us with our purchasing needs. We took delivery of our 2011 Chevy Malibu tonight and couldn't be happier. Rocky and the entire staff at Stingray Bartow made sure we were happy during every moment on their lot.

Great service :)

Everyone at Sting Rays in Bartow were very friendly.Gave me a great deal on the car I wanted.Can't say enough about them.Big Thanks!!!

100% Satisfied

I recently purchased a Chevrolet Equinox from Deles Leslie of Stingray Chevrolet. I am completely 100% satisfied with the service and overall experience at Stingray.

WE were treated with respect and each of the agents that...

WE were treated with respect and each of the agents that we dealt with were very knowledge with there product.The work that was done with the leath interor was done with very good workmanship and was completed when it was promised.Thanks

Never was I treated so well and with such respect walking...

Never was I treated so well and with such respect walking into a dealership. The numbers were real, no BS and no song and a dance. Here is the care you asked for, this is what we can do. Here is what we can do with your trade in. GAME OVER! Reasonable and no need to play the counter offer game. We walked in, early afternoon and left with the car same day, paperwork done

Mr. Norton and Mr. Soltesz were GREAT to work with. We...

Mr. Norton and Mr. Soltesz were GREAT to work with. We went to Bartow Chevy to buy one truck, but thanks to the excellent work of Mr, Norton & Mr. Soltesz we were able to get a better truck at a GREAT price. Will will return for car & truck needs. We will also tell our family and friends to use Bartow Chevrolet.

We browsed the internet for the car,model,color, and...

We browsed the internet for the car,model,color, and options we wanted and found it atBartow Chevrolet. We called them and made the drive, about 60 miles, and the car was out front when we got there. A very nice saleman,Les Soltesz,met us. They evaluated our trade in,and offered us a far deal.We ended up bringing the new Chevy Equinox home.It was a pleasant experience. Jim & Gail Schoenberger

I really enjoyed Les, he was certinally a pleasure to...

I really enjoyed Les, he was certinally a pleasure to work with. This was my first vehicle buying on my own and he did everything in a comfortable professional way. He even introduced me to almost the whole staff at Bartow Chevy. It was great, like family. Would recommend this dealership to anyone who wants a great experience. Thanks guys!

We were pleasantly surprised since this was our first...

We were pleasantly surprised since this was our first visit to purchase a vehicle from this dealer. There was no pressure...it was agreed in the beginning that if we didn't like the deal that we could walk away and there would be no hard feelings. Rocky let us try out the vehicles to make certain that we would get the one we really wanted. They was no issue with them staying in the price range that we wanted to be in.Overall, a great experience for purchasing a vehicle. We will highly recommend this dealer to anyone looking to purchase a vehicle.

Dealership was very easy to work with. Received a great...

Dealership was very easy to work with. Received a great vehicile at a much better price compared to other dealerships in the Tampa Bay area.

I went to Bartow Chevrolet after 5:00 P.M. on Monday June...

I went to Bartow Chevrolet after 5:00 P.M. on Monday June 21, 2010. I had done my research beforehand and knew exactly what I wanted. Tom Johnson was my sales assoc. and he was great! I drove out at 7:15 P.M. in a 2010 Impala LT, completely satisfied. Tom worked with me and another customer at the same time, and never made me feel unassisted. I highly recommend this dealership and Tom Johnson. Not only did the dealership offer me exactly what I knew my trade in value to be, but I received a fair price for the Impala I purchased too. Plus, I was not shuffled from one person to another. The only time I saw or spoke to anyone other than Tom was when I signed the loan documents. I was made to feel like my business and I mattered, not like an object on an assembly line. I will certainly be a return customer to Tom Johnson and Bartow Chevrolet.