Steve Moyer Subaru

If you are looking to purchase a used car - RUN ELSEWHERE!

My advice, if you are looking to purchase a used car - RUN ELSEWHERE! Hands down the WORST experience I have ever had while looking to purchase a used car. I spent the morning reviewing their used inventory and reading reviews about the dealership. Due to the low sticker prices, I decided to drive 45 minutes to get to this dealership. The old adage,"You get what you pay for", never rang truer. I called ahead and spoke with John Senick. He offered to be available for me as I had limited time. When I arrived he was helping another customer. He handed me off to a trainee and said he would be with me in 5-10 minutes. No problem. The trainee and I viewed the cars which were not detailed (not what I'm accustomed to). Then the test drives - each car we pulled out of the parking lot had obvious problems - terrible noises, heinous exhaust issues, bad brakes! I felt bad for Victoria because she had no explanation for how these cars made it past their 152 point inspection. THESE WERE SUPPOSED TO BE CERTIFIED CARS!!! When we explained to John (who was now an hour into the deal he was working when I came in) that things did not go well - he shrugged his shoulders and said, "Well what do you want me to do?" NO APOLOGIES, NO DEFENSE, NO - Let me get another salesperson to help you!!! Irritated, I asked to speak with a manager and got the worst of their customer service yet from Tim Stork. SAME TONE, SAME RESPONSE as his salesperson. Infuriated at this point, I chose to spend more time waiting to speak with his manager, Jon Schappell, who finally offered a half-concerned, apology. This company gets good reviews for new car purchases. Most of the negative reviews come from their USED car business. I should have listened to the negative reviews that morning and I hope that you do now. There are too many good dealerships to waste your time and money at this one.

Very acommodating dealership

Although I did not purchase a vehicle from this dealership, they were very accommodating in trying to work with me.

Mediocre Experience

Kara had little knowledge of the car being sold. When we arrived for the appointment the cars battery was dead and the rear gate did not open. The deal was good though so we overlooked the little hurdles we went over throughout the process.

Excellent Experience

I can't say enough just how painless this experience was. From my first interaction via email to my last at the dealership picking up my Forester, everything was exceptional. I drove 45-50 minutes from the Lehigh Valley to purchase at Steve Moyer vs a local dealer and it was worth every mile - and I would recommend them in a heartbeat. This was a stress-free, straight-forward experience and I felt involved and informed throughout the entire process.

HORRIBLE CUSTOMER SERVICE! AVOID AVOID AVOID!

Where do I even start? I called and asked if a specific vehicle was still available and on the premises. A woman named Linda responded and said that it was and what time would I be coming to see it. I told her I was coming from Silver,Spring Maryland and it would take me some time to drive up there. She calls me half way there and asks me how far out that I am. I tell her that I am about an hour and a half out. She said alright just making sure, and hangs up. When I arrive at the dealership someone else is already in the process of purchasing the vehicle. I was NEVER asked if I wanted to make a deposit on it since I was driving 2 HOURS AND 50 MINUTES one way to see the vehicle. So over 150 miles later I get NO apology, nothing from Linda or a manager. I wasted travel time, and wear and tear on my vehicle, to drive down there to see a vehicle that was already sold because they were money hungry for a dollar. As I was there I met a nice gentleman named Ken, very friendly and knowledgeable and tried to apologize for what Linda had done to me. He tried to accommodate me every way that he possibly could but could not find me something else comparable to the vehicle that I came to see. I would NEVER recommend this dealership to ANYONE and I would not recommend to anyone to travel there from any state. If you are local take a risk but if you live out of state DO NOT waste your time and energy. I don't normally write reviews but if I could save someone else the trouble that I went through, I will have done a good deed.

Bought new outback could not be happier.

Kara treated us like family thank you!This 2016 outback was for my wife but after driving it home,I might be looking for one for myself?

Exceptional service, amongst a wonderful staff!

Very pleasant place to get into the car that you want, extremely helpful and goes beyond expectations. Jared F, exceptional salesman and one of the most pleasant I've had the pleasure to work with. Steve moyers is the place to go and not to mention you can't go wrong buying a Subaru!

DO NOT TRUST

Things started out great on the phone with Linda. She was very helpful and understood my urgency to secure a particular used car sold by their internet group. I scheduled an appointment that day (left work to do it) to purchase the vehicle and while I was out test driving it, they sold it to someone else. That's 3.5 hours of my time wasted I didn't have. Made it clear I was a serious buyer and if all checked out with the vehicle I'd be purchasing it. Josh was the one who was supposed to help me but he was "busy with a couple of old people who were moving a bit slow". He did give me some history on the car and I did tell him I intended to buy it but just needed to check it out to make sure it was in the shape they had posted. He said someone was out Saturday but didn't secure the vehicle so it was their loss and my gain. He stayed back during the test drive to close is his deal and sent me with a new sales person who didn't even know how to turn the car on because it was a manual transmission. Upon my return, from the test drive, they kept me waiting and then Josh came out to tell me they just took a deposit from the people who were in last Saturday to look at it. When I said I had an appointment, drove over two hours round trip I didn't have but needed to buy the car because my son and I are sharing one, he said "sorry, this is how it works!". Complained to Linda who apologized, said she'd look into it, discuss with the owner and get back to me. That was yesterday afternoon and still no courtesy follow up. Be cautious with the Internet side of this business. They clearly don't care about people, only selling a car as fast as they possibly can.

Outstanding experience in purchasing new Subaru!

My wife and I were extremely impressed with our entire process in purchasing our new Subaru Outback. We returned to Steve Moyer Subaru, since we had a terrific experience with our previous Subaru purchase. We were primarily interested in the new 2016 Subaru Outback, since it contains numerous safety features that we desired. The entire team was cordial, professional, and appeared honest and forthright in answering our questions and in determining the cost of our vehicle. Our trade-in actually increased in value from the time we ordered the Subaru until it arrived. Our salesperson, Chris, was extremely helpful and a true asset to the dealership. We were very impressed with his approach and interactions. He even offered us the opportunity to return if we had any questions, concerns, or needed a review of any of the new features on the car. He kept us informed throughout our short wait for our vehicle to arrive. The other sales team members, financing manager, and everyone we encountered were positive, enthusiastic, and personable. I also found this to be the experience with the service department with our previous Subaru. The Subaru quality sells itself, and the quality of the staff is noteworthy. I would certainly highly recommend the dealership.

Buying a new vehicle at Steve Moyer Subaru

I had a very good experience with the recent purchase of our 2016 Forrester. Joe Pritz was a very helpful salesman, very knowledgable of the product, and got me a deal that my wife and I are happy with. Got a good financing rate, too. It was a pleasurable experience in every way.

NEVER DO BUSINESS HERE

I JUST BOUGHT A ONE YEAR OLD CAR HERE THE SALES DEPT WAS POOR I ASK QUESTION OF CONCERN WAS GIVEN THE ANSWER I WAS LOOKING FOR AND THEY DID NOT COME THROUGH WITH THEIR PROMISES.

Great Dealership

We recently attended your clinic for new owners. It was a great night. Stations set up throughout the dealership was very helpful. Everyone did an excellent job explaining each department. Congratulations on a job well done. The Stine Family

Awesome Car Buying experience

I couldn't have been happier with my car buying experience at Steve Moyer. I went to 2 other dealerships and gave them the same requirements. (I originally wanted to go to 5 dealerships) I wanted their best price on a car and did not want to play games or haggle. I was not buying a car the day I visited each of them and wanted the best price. The first one thought I was lying (maybe because I'm a woman and he didn't think I had a brain) and would not budge from the price of the car saying it was the best price until I walked out. Then they came running after me to say they had a better price. Sorry you lose. I then talked to Joe at Steve Moyer. He showed me the car, going over everything in detail and spent a great deal of time with me, test driving it and making sure it was what I wanted. Gave me a price and said I hope we can do business with you as I went on my way. I then went to the 3rd dealership who say they wont be undersold. The salesman said I'm with someone else but will try to help you. I gave him the same speech. He pulled a car up on the internet and said I will give you this car for this price. He asked if anyone was lower. I said Steve Moyer was. He actually told me to go buy the car from Steve Moyer. He badmouthed them, said I would be back and then he would sell me a car. All this took less than 10 minutes. The arrogance of the man put me off immediately and I would never have went back to him if they was the last Subaru dealership on earth. I decided then and there to stop looking so I went back to Steve Moyer and bought the 2016 legacy they quoted me for the price they quoted me the next night. Since Joe was not going to be available when I was coming in he had me work with Ken who was just as great as Joe. Awesome team including the financial person who's name I can't remember. Best car buying experience I ever had.

Great Outback

I bought my fully loaded 2016 Outback because of all the extra safety features. Chris was great to work with and gave me the price I requested immediately. I previously owned Toyota's but they can't compare to my Outback. In the future, I will continue to buy Subaru's.

Awesome experience

I could not be more pleased with my buying experience. I am a loyal subaru customer. I went to 3 dealerships.(I originally planned on going to 5 of them). I asked for their best price on specific cars telling each that I didn't want to haggle and they got 1 chance to impress me and get their business. 1 tried to play games thinking that I wouldn't walk away and I did. The other said we are the best and you will be back after spending less than 5 minutes with me. Steve moyer treated me with respect, took the time to explain everything about the car, gave me a quote and said they hoped they could do business with me. I went home thought about it and called them to put a deposit on it. The whole buying experience was wonderful and each person was just as nice as the next. Easiest and best car buying experience I ever had and I got a really great price on a new car.

Steve Moyer Subaru

The service department waiting area is the best. Free food, fountain sodas, internet, and large tables to get work done, they have it all.

Review

I had a enjoyable experience with Steve Moyer car dealership Thank You

VERY PLEASE CUSTOMER

I have purchased several new vehicles in my life. This was the first time that I didn't find the experiance a total pain. Every person at Steve Moyer's was very helpful and enthusiastic! The funny thing right now is these cars are selling themselves so the team at Steve Moyer's could very easily take on a more arrogant nature. I have seen this in other brand dealerships when a vehicle is in demand. But they don't have any thing but the highest degree of professionalism and tact. They are excited about their brand and in turn it gets me, the customer excited too! I will tell everyone I know to go to Steve Moyer's...everyone!

Great Dealer

Friendly, courteous and professional. Their new owner orientation is a nice additional feature giving you the opportunity to meet with the service staff and answer any questions that have come up in the first weeks of ownership

very happy customer

We just purchased a new 2015 legacy and we can't say enough about how great our whole experience was , we went to the dealership, knowing what we wanted and researched everything about the vehicle and financing, the entire experience was absolutely great from the sales team and financing department, it went so smoothly. would recommend this dealership to anyone .

Makes buying a car a friendly, very professional

I ordered a new 2015 legacy 3.6 r ltd. on line. Steve Moyer gave me the best price by far over at least 15 other dealers two of which are in my own back yard. And they even knocked another hundred off when we talked on the phone. Steve Moyer is at least 65 miles from my home in Camp Hill and it's a little over 1 hour drive. But I liked the way I was treated and I liked the physical layout of the dealership so much so that I intend on getting all of my service there. They treat you like family. If you want a Subaru Steve Moyer is the place to go. They don't sell new Buicks, Toyotas or Cadillacs...only Subarus They have a huge inventory. I had to special order my new car. It arrived within the time frame I was given. Everything they agreed to do they did. I could not be happier as to the way I was treated. I even bought a SOA Gold extended 7 year zero deduction warranty at a great price.

The best buying experience

There is nothing that can happen during a buying deal that Moyer Subaru can't make right - everything just works out. I ordered a 2015 Outback - delivered in 8 weeks . Out of state purchase - registration , license plates delivered painlessly . Question regarding purchase taxes - no issue . I dealt with Linda , Jared , JC and even Eric Moyer himself - these people are outstanding and a pleasure to work with - I will definately purchase my next Subaru (and maybe one for my wife ) from Moyer Subaru - they are the best. Thank you to everyone at Moyer

Great place to buy a car

We had a great experience at Steve Moyer Subaru linda and Julia were very helpful and we got a great car for the money. We live in Allentown pa . And our best experience was with Steve Moyer Subaru .we went for our 3 month check up and the service team was very friendly . I was very impressed with the service waiting room never went to a dealer that had free soda machine ,coffee and Danishes all complimentary . My daughter loves her new forester . Thank you so much. Joseph Pugliese

Exceptional Internet Department

I traveled 70 miles to Leesport from NJ because of Moyer's positive reviews on the Outback Forum. I contacted Linda and after exchanging a few e-mails we agreed on options and pricing and she ordered the car. Jared took over and kept me informed throughout the wait for the Outback to come in. He even worked on his day off to straighten out an insurance snafu for me. On the delivery date their trade in manager gave us the agreed upon price - even though it was 7 weeks later due to waiting for the car to be built. After picking up the car my wife replied that this was the friendliest dealer she has ever been in. Delivery was super quick with no hard sells or surprises and everyone seemed happy that we purchased our Subaru there. A very positive experience.

Excellent Car Buying Experience!

I don't normally write reviews but I feel the experience at Steve Moyer Subaru warrants one. I was in the market for a 2015 Forester Limited in the dark grey color. I did a ton of research online and contacted atleast 10 different Subaru dealers. Not one of them gave me the attention or pricing that Steve Moyer Subaru did. Linda, Jared, and Jon were excellent throughout the whole process. No gimmicks, no games, just a smooth buying experience.The dealership was also very welcoming. If you are in the market for a Subaru make sure you call them before you make a purchase.

One of my best experinces in 42 years of car buying.

Earlier this week I purchased a new Forester 2.5i from Steve Moyer Subaru, was extremely pleased with the experience and rate it as one of the best I have ever been involved with. Why? Let me explain:- I am a seasoned "car guy" who acquired my 1st car in 1972 so I have lots of personal buying experiences to compare with, both good and bad. Also, I am the "go-to" guy among family, friends and co-workers when they want advice/help for their car buying needs so I feel qualified in saying I know a good sales experience and great pricing when I see it. - I focused on exactly what we wanted in a 2015 Forester then contacted 5 sources seeking their best pricing and availability information. Linda Verbeten, manager of the Steve Moyer Subaru Internet team responded quickly with a price that blew everyone else off the map. Following several calls and e-mails with Phil and Linda, I quickly felt confident that there were no "smoke and mirrors", only honesty and friendliness.- After visiting my local Subaru dealer and leaving unhappy with the final painfully negotiated price and their lowball trade offer, I decided to make the 25 mile trip to Steve Moyer Subaru where they had the exact car we wanted (and several more), the fantastic pricing was just as presented and the trade offer was actually 25% more than others! With that I said yes then and there, I want to add foglights, where do I sign? No additional negotiations required!- The entire staff was extremely courteous, friendly and helpful without a hint of pressure or intimidation. It was genuinely an enjoyable, stress free experience! In addition, I felt they genuinely appreciated my business.- Thank you to Linda, Phil, Jarad, Jon and especially our sales rep, Roger Cowden. Great job Roger!

Easy Great Experience

Everyone I dealt with at the dealership was very nice and helpful. Great bunch of people. I found the car I wanted online, had a couple emails and phone calls and made the deal with no problems!

Recall repairs

Twice I've brought my 2008 Subaru in for recall work. Both times I was told I needed other expensive repairs, which I found out from my mechanic were not needed. I will be buying a Subaru shortly to replace the one I have. I would have liked to purchase one locally from Steve Moyer Subaru, but I don't trust them.

dishonest

Waited 3 months for my order car to come in. Then they decided my trade in lost over 3 grand from the original quote. They were not even willing to hear my complaint simply said to bad. I believe they had another buyer in mind for my custom order. Ridiculous

LOVE the 2015 Outback!!!!

This is our 10th Subaru. We currently own a 2009 and 2015 Outback. We traded in a Mercedes and a BMW for Subarus and there's no looking back. We could win the lottery and I guarantee you that we'd still own a Subaru.Also, we contacted 3 other dealerships and still ended up, as always, buying from Steve Moyer. His dealership has the best of everything including prices, service, and employees.

Great service department!

I have been very impressed by the quality of the service I receive by Cory on a regular basis. He always goes above and beyond for me every time I or my husband come in, and I feel like he is always honest with me, which is more than I can say about some others. It's rare to find someone who works at a car dealership specifically, with so much integrity. My husband and I will continue to frequent this dealership solely because of him.

Great car buying experience!!

When I entered the Steve Moyer Subaru showroom I was met by Mike Kuzma. He is a very friendly and helpful person. I had bought my previous Subaru Outback Impreza Sport from him seven years ago. Was very satisfied then as I am now. We haggled a little and agreed on a great price for my Subaru Crosstrek. I love my new car and would be happy to come back for my next Subaru purchase.

Don't buy a car from Steve Moyer Subaru

If you want a good deal, don't waste your time. I've purchased my last 2 cars at Ciocca (formerly Becker) in Allentown - 2008 and just last month in 2014. Nothing has changed. Better deal in Allentown.

Bad Customer Service

I will never purchase a car from them. There customer service on the sales floor needs help. I ended up buying my car from another dealer who had time for me.

Subaru Imprezza

I purchased a new subaru imprezza at Steve Moyer Subaru in January 2014 and was misinformed by the salesman. I requested a white imprezza with dark cloth interior and the salesman said this was not an option on the white. On my first visit after only two months, I saw the same model white imprezza I purchased with a dark cloth interior. This option is definitely available and my salesman either did not know or just wanted to sell a vehicle on the lot that day. I even paid $500 or more?? for seat protection due to the light color interior which was an extra cost I wouldnt needed to dok had I have gotten the dark interior. When speaking with the mgmt and emailing sales I got not even a sorry. Would definitely go elsewhere if I would ever buy another subaru.

Steve Moyer Subaru

The Internet Team led by Linda Verbeten, were very friendly and willing to bend over backwards to insure that I got the vehicle and options I was looking for. At the last minute I changed my mine on the color of the vehicle and they researched and found a car to fit my requirements. Their was no haggling on price as they offered me a good price on the car and also a good price for my trade in. I highly recommend buying your next vehicle from Steve Moyer Subaru.

New car purchase experience

I was very pleased with our experience dealing with Moyer's Subaru dealership. Every one I dealt with was polite and friendly and more than willing to please and assist a customer. My wife and I were especially impressed with Linda Verbeten's knowledge and experience and she made our purchase pleasant and free of any inconvenience for us. It felt like we were dealing with family and was very comfortable in her presence. We cut to the chase rapidly and negotiated a mutually satisfactory deal on a new car and trade in price. Overall our first experience with your outfit has been great. Fran and Hank Capaldo.

Great Experience at Steve Moyer's

I have dealt with Steve Moyer's for the past several years now. This is my 3rd Legacy. I love them. They are very reliable and get me where I need to go in the snow. The service department has always been very friendly to me and explained my repairs in detail. They are very professional. They even lend rentals out for a whole weekend if your car needs service for an extended period of time. Bernie got me into the car that I now love. Chris was very helpful in explaining all the features of my new car and even helped me set up blue tooth. He said I could stop by anytime with any questions and he would go over more details with me. I feel very comfortable at Steve Moyer's and have been going there for years. I highly recommend this dealership and hope that you have the same experience as me.

My experience at Steve Moyer Subaru was excellent! Every...

My experience at Steve Moyer Subaru was excellent! Every time I found a deal else where, Linda was able to match it or beat it. They found the car I wanted with the package I wanted. Linda and Nate made buying a car simple! Don the finance manager even got me a better interest rate than I expected. It was a great buying experience and I would recommend them to everyone!

Better prices elsewhere

I visited this dealership two weeks ago and my experience was okay. Although, I would not recommend this dealership if you are looking for a great deal! I would recommend Fairway or Becker. Those two dealerships are really willing to work with you and want your business. Good luck with your car shopping:)

Polite, dishonest and expensive

In it's seventh year of life, my 2005 Subaru Forester started having major mechanical problems. It needed to have it's head gaskets replaced (a $2,500 expense at this dealer). About one year later it needed a new alternator priced by the dealer at $850 since it needed a new battery. They charged me nearly $250 for a new battery with labor. For comparison, a Honda dealer in the same area charges $125 for a new batter and labor. When I started a conversation with this dealership about trading in my Forester for a new car, I was absolutely insulted by what they politely offered me. Kelley Blue book had my car listed at $5,000 to $3,500. Steve Moyer offered me $1,500. The sales guy insulted the car (which I'd bought from them), and told me that his offer was extremely competitive considering the poor quality of my vehicle. At my inspection earlier in the year, the dealership's service department had told me that the car was in excellent condition. The sales guy was also only willing to offer me 3.9% financing for five years on a model I didn't want. He likewise confidently (and smugly) told me that I couldn't do any better than that. I went to Honda and Toyota. Honda offered me $3,000 and Toyota offered me $3,500 for my trade. Honda gave me 1.9% financing and Toyota offered me 0% both for five years. My wife has been a Honda person, but I kept hanging in there for Subaru and Steve Moyer. However, in the end this dealer did NOTHING to try to keep my business. They tried to take advantage of my loyalty by offering me terrible deals. Ultimately, I got a much better deal elsewhere. If you don't mind spending money, Steve Moyer Moyer Subaru will amiably take lots of your money. Their service department is friendlier than others I've dealt with, but the expense is a good bit higher. I think it's a poor value.

Great Service

On my way from Florida to Colorado with a stop in Reading Pennsylvania, I had a serious vibration and noise in the front end. I stopped at Steve Moyer Subaru on a Friday afternoon around 4PM to see if anything could be done this late in the day. To my astonishment, not only did the service manager Steve take my car in the shop within 5 minutes, the mechanic, Jim, quickly diagnosed the problem, showed me what was wrong and proceeded to make the repairs. This dealers service department went above and beyond the call and this all happened late on a Friday afternoon. The amazing outcome is that a safety issue was corrected and to top off everything else, there was NO charge. If I lived in the area, I would surely take my car there for service.

Great, until you have a serious issue part 2

In regards to Moyer subaru's response to my review: In fact we had documentation (receipts) of the work we did to the car outside of their dealership. And at no time did we ever ask for the repair or service for FREE. My original review holds true and speaks for itself.

Great, until you have a serious issue

They were great to work with during the car buying experience. It ends there. Once you drive off that lot, if you have a serious service issue don't expect them to work with you to fix it, even if you have maintained your vehicle decently and the issue is a potential defect in the car. Their solution: trade your car back in, so we can sell you another one for another 6 years of payments.

Purchased a 2011 Hyundia Sonata from Steve Moyer

Found my 2011 Sonata on Cars.com listed by Steve Moyer. Sent an email to see if the car was still available and that I wanted to come up to see it Februray 9. Well it snowed the night before and I was going to bag it when Steve Moyer called and said that they cleaned the car off and it was available to me to see. Went there and it was everything the AD said. Bought the car have a wonderfull sales man named Jon everything went smooth. Was on of my best car buying expierence.

Great to deal with

Steve Moyer is a great place to buy a car. I bought an Impreza in 2011 and had a great buying experience. It was my first new car, my husband, who had purchased numerous cars, bought his first new car off the showroom floor. My salesman Joe arranged to have the car sitting in the showroom when we picked it up. I know it sounds silly, but he went out of his way to make the customer happy. It was pretty cool driving my car out of the showroom. I stopped by to get my oil changed, and my husband and I saw the new Crosstrek in orange. The salesman we dealt with last time, Joe approached us and offered to work up some numbers. We came back to pick up the car and spoke to Joe. We ended up buying the new Crosstrek. 18 hours before picking up my new car somebody rear ended me in my trade-in. Steve Moyer was great I worked with the people in the body shop and the sales department. They honored the deal that we made and my delivery of the Crosstrek was only delayed by one day. Steve Moyer is a great dealer and appear to honestly care about customer satisfaction.

rip off service

Your service department is a rip off. I will never bring my vehicle there again and neither will my friends or family. You actually want to charge for a reinspection when my car needed front tires which I had put on elsewhere. You lie to customers and try to scare them into getting the repairs done there at a much higher price. Your customer service said the bands were showing on the tires and the car should not be driven....that was a lie. I have leased a subaru for years, but will look at a different brand in the future.

Working with Tim and Joe made buying a new (which I...

Working with Tim and Joe made buying a new (which I wasn't even planning on doing) a Breeze. Save the nightmares of haggling and poor customer service along with sales people who don't know what they're talking for some other dealer. At Steve Moyer you will not get any of these. Each time I went in i was treated professionally and with respect. I never thought I would buy a Subaru when I needed a car but the safety aspect, look and feel, MPG for my 30 mile commute was a huge bonus. The fact that I had such an awesome experience is what sold me on the car. Next car I need I will most definetely look into a Subaru from Steve Moyer.

Buying a New Subaru

Sales staff were phenomenal with no pressure tactics. Price was excellent and sales staff made sure I was happy all the way through the process. Only down side to the experience was the processing of paperwork and professionalism of that one individual. He forgot that the client is first and I felt like my purchase of the new car on a late Friday afternoon was not his priority. Customer service training is recommended for this one staff member. Overall experience was fantastic.

The Steve Moyer team was really nice and easy to deal...

The Steve Moyer team was really nice and easy to deal with. They won my sale by giving me quick responses, a great price and having a no gimmick attitude. I would recommend them to everyone.

Friendly dealership not pushy left you go for test drive...

Friendly dealership not pushy left you go for test drive without having to ask or beg for one,like other dealers we visited. Don't get it why a car dealer would not offer to let you drive the car you are interested in. Isn't that how you normally decide if you really like or want said vehicle? Initially wanted a new Outback but found a great used one with all the "extras" that we could not afford in a new one. Made a great deal.Only complaint is it took TWO hours to do the paperwork when he asked us to come in early to pick-up car we were actually made to sit and watch TV for almost the whole two hours. So much for coming in early as requested. It seemed like the customers being waited on were all picking up their "new" cars,unlike us. Anyway I love my first Subaru & will probably get a new one someday. But I really think I am hooked on Subaru's in general!

Miserable

Miserable business attitude and customer treatment in the SERVICE DEPT. If one wants to spare his blood pressure from rising, don't go there. They will rip you off as much as they can (probably nothing new here) AND THEY WILL TRY HARD TO GET THERE, even by making things up, using their poor employees eventual fear (of being dumped probably...) No help from higherups either. 'Customer service' idea it's long gone from there. Miserable!!

Great dealer

Bought 2 new cars from Zach in 6 months. Great price, no games, great service. Couldn't ask for more.

Friendly and easy, no pressure sale

Saw an ad for a used vehicle at this dealership. Liked the fact that they were very friendly and no pressure. Very knowledgable about most anything I asked. Drove from Allentown and bought the car. Had 2 minor issues with it after bringing it home and they promptly fixed them. It has only been 2 weeks and I still have time left on my warranty with them, but so far I am expremely happy with the sales and service and would recommend them. We had looked for months for a vehicle and were very disappointed at the way other dealerships did business. Most of them rude and high pressure. Very few would back up their used car sales. This was a pleasant experience.

Thank you to Steve Moyer Subaru for a job well done. I...

Thank you to Steve Moyer Subaru for a job well done. I was on a time crunch (1hr) and wanted to see an impreza and get as much info as possible on prices, the car, availability, and my trade. Joe Pritz was not only friendly and patient with our rapid-fire questions, but he and the sales manager had all the questions answered in an hour and had me on a test drive. Loved the car and the customer service. They really moved quick to meet my needs...I would recommend them to anyone looking for a subaru.

Not so happy

Went to this dealership to look for a new 2012 impreza, they didnt have any. Test drove a used Impreza, and liked it and bought it, after having to haggle (which they wouldnt take much $ off the price tag. Also I got 2 new tires installed, ( i wanted 4 but they would only give me 2 new ones) And when they were instlling them, they sid the car needs a 4 wheel alighnment. I said if it needs and alighnment why was it sold to me as a certified preowned if wasnt alighned and i go no answer. But I can at least say the car is great!

Shop around

Average dealership, Sales people friendly, Not competitive with pricing. Had an excellent price from Becker subaru they talked to owner (mr moyer) and then told me they couldn't come close to Beckers price. Shop around people save lots.

Not a high pressure dealership

This is not a high pressure dealership, so shopping is a pleasure. Many dealerships collect an da il address then bombard the customer with offers, most of which are off the mark and clearly intended to sell the cars they want to ouch, not the cars the customer wants. The local Honda dealer is a prime example. My Forrester is the third Subaru I have owned. This dealership has maintained all three here, and at their former location. They give the impression of fair dealing. Repairs are not cheap, but I have a feeling that they give me my money's worth. Gary will suggest alternatives, when appropriate, and allow the customer to decide what best suits the customer. I have never felt pushed to do expensive repairs that are questionable. The sales department clearly likes their products. They will show a car without heavy pressure to buy. Not that they are shy about selling, but their approach gives the impression that the customer chose a car that fits the customer at a fair price.

Service is friendly

Service and employees are great and friendly. I bring my dog with me and he loves it. Very helpfu.

New independent car owner

Recently I became an independent car owner due to the death of my husband, This dealer ship has given me the confidence I need for car services.

Travel for service here

Travel from Philadelphia to service my Tri-because here at Steve Moyer Subaru.

Amazing

Bought my new car at Steve Moyer Subaru and the service was awesome. Great deals, caring people and when you are there you are their number one priority. Getting your vehicle serviced is a quick and easy process.

Very good

Everyone at the dealership was very helpful and very nice. They were able to answer any questions that I had. Every time that I brought my car into be serviced everything was done in an exceptional fashion.

Great buying experience

We were very pleased and extremely happy with the purchase procedure when we bought our new Subaru! Originally we were just looking but after talking with Joe and his sales team, we were sold! We did not feel like we we given the hard sell like most of the dealers we had visited in the past.

Repair

My last visit was specifically to have a recall repair. I had my appt setup and was sitting in the waiting room Gary came out to tell me they didnt have the part to do the recall repair. That was a bit disappointing to run all the way out there to find I it was a waste of time. They also told me that the part delivery was to arrive at 10 so I did wait until 10:45 but the part never showed. That is why we are here again today. We were also told just stop by at any time no appt necessar. But when we called today to get the repair we were told that they would try to get us in.