Sales woman
We recently bought our first Cadillac at Foley Cadillac. My sales person Karen couldn't have been more friendly, low key, and extremely helpful. You can tell she really cares and takes pride in taking care of her customers. Everyone else in the sales department are also very helpful.
Terrible experience so far
Brand new car died on side of road. Big problem but sure dealer will make it a priority to diagnose it and get it fixed. Wrong! Chased service department before getting a non answer about when the parts would even arrive. Worst car buying experience and service experience I have ever had. Please save yourself the headache and go somewhere else.
Great experience! Will be back
Jim Mazzetti is the most professional car salesperson I have ever dealt with. He is knowledgeable, patient and caring. He made sure that I understood everything about the lease we agreed on and then was very thorough when going through all of the features of my new SRX. I will be back when my lease is up in 36 months.
We got totally screwed!
Between making a verbal deal with Lance at Steve Foley Cadillac in the evening and committing to do the paper work and write a check the next day, Lance texted us saying the car we made the deal on was "no longer for sale." If I can't trust these guys on that, then I guess I should be thankful I didn't get a chance to buy a car from them...they certainly acted unprofessionally in this situation so I guess you can extrapolate!
Everyone at Steve Foley is so professional and polished....
Everyone at Steve Foley is so professional and polished. Joe worked the deal. Stefan closed the deal and Priscilla got me in the door. Her attention to detail and constant communication was my motivation to lease with Foley again.
Priscilla is the first sales person at a car dealership...
Priscilla is the first sales person at a car dealership where I wanted to buy a car there because I thought she was so helpful, knowledgeable and listened to every silly need I brought up. While I decided not to get a Cadillac, I knew that if I did I was not going to check out any other dealers.
Do not take your car to this dealership they will replace...
Do not take your car to this dealership they will replace parts that are not bad and are not honest. I went with a friend to have a headlight checked out and they ended up replacing the entire headlight assembly at a cost of $1214 dollars. Then I took the part to another dealership who said there was nothing wrong with it. I will never buy another General Motors vehicle again.
Bought car in march. It ran for 2 weeks, timing chain...
Bought car in march. It ran for 2 weeks, timing chain tensioner and vanos broke, it was making noise at the dealer. Had to replace engine, $6,000. 800 miles after purchased. Service manager told me I shouldn't have bought a BMW if I didn't have money to fix it. You sold me a car needing $6,000 plus in repairs, I paid full blue book. Never again. Horrible service. They were completely unwilling to help. Scam artists, stay away!!!
Purchased a Cadillac 2011 CTS coupe for my wife, nice car...
Purchased a Cadillac 2011 CTS coupe for my wife, nice car but they didn't follow through with promises. I live in Big Rapids Michigan and traveled to their store to pick up. The sales manager had been driving the car and thought he had the other remote at his home and said he would ship it to me or send a new remote that would need programming. He also agreed to send a missing manual and tire inflation pump. They did none of what they promised, won't return calls. For a high-end dealer they don't take care of their customers. I purchase cars often but will not be dealing with this dealer again.
I bought a used Cadillac Escalade from Foley Cadillac, it...
I bought a used Cadillac Escalade from Foley Cadillac, it was the best experience I've ever had at a dealership. At other dealers around(which I won't name) you don't get the same feel of being appreciated as you do at Foley. Their staff are always kind and appreciative of your every need, and willing todo everything to make you happy with your purchase. Their service department also have excellent staff, caring to your every need. The Steve Foley Cadillac building is also very very beautiful and feels designed to satisfy their customers. Thank you to all the Steve Foley staff for such a pleasurable experience.
Do NOT buy a used vehicle from these people. I came from...
Do NOT buy a used vehicle from these people. I came from out of state to purchase a BMW, and when I arrived the car had 4000 miles more than advertised. Within the first week of ownership the clutch, the water pump, all the belts and pulleys had gone out. Called the dealership, they told me "sorry, it's your problem, your car". What kind of crap is that? This has been a major inconvienence. $1,300 in repairs and counting!Frank was a good salesman, no complaints about him, but as for the dealership, steer clear. I expected a lot more from a Rolls Royce Bentley Cadillac dealer.
My wife and I purchased 7 cars from Foley over the last 5...
My wife and I purchased 7 cars from Foley over the last 5 years, we know the family and try to support the people we know and support the sales guys. The service department overchanges for both service and the parts.Today for a simple tail light , which takes 2 screws, the charged $556.00.. UnbelievableI can buy the part online for $100 to 146 new....If I need GM parts direct from GM, I can purchase for $296They always jack the price when my wife shows up and Im stuck with the billNot anymore, Ill go purchase and support dealers who care about the customerSorry Steve and Barb, your service department just "jack'd" us for the last time
This had to be the very best I have ever been treated at...
This had to be the very best I have ever been treated at a dealership. The only one that even comes close is a Jaguar dealer in Troy MI. On the whole though everyone was much more friendly at Foley Cadillac. Frank will get you the best deal with no hidden costs. I cant say enough about him. We will tell all our friends about it and the whole experience was fun too. I wish it were closer to home. We drove there from Carleton, MI to buy a Cadillac they had for sale. I could not find one in MI like I wanted. Besides the MI dealership (and I wont name it) was kind of snooty. Sometimes it really pays to drive a little to get the right car.
This was our first cadillac, and it certainly won't be...
This was our first cadillac, and it certainly won't be our last. Steve Foley Cadillac is a Class-Act. I don't believe we've ever been treated so graciously at a dealership before. They took care of each and everyone of our concerns, and actually made it a pleasure to write them a check!!
The process was straightforward ... I explained what I...
The process was straightforward ... I explained what I wanted and Priscilla executed ... She knows exactly what to do and why to ask ... It was very fast and painless
Jim was respectful, professional, and kind. He is very...
Jim was respectful, professional, and kind. He is very thorough and knowledgeable. He was able to work with my husband and me. He knew every thing about the car, and has training with this new car. He was very patient with the car and with the ipad, and with my husband and me. He gave me information so I could have the color and options that would be the safest car for me.
Everything about Steve Foley dealership is first rate. I...
Everything about Steve Foley dealership is first rate. I have bought several cars there and have never been disappointed. When one Cadillac two years ago had defective windshield TWICE, they responded TWICE like professionals.
I found Irv very easy to talk to. He was able to answer...
I found Irv very easy to talk to. He was able to answer all of my question and was very courteous. He And Steven spent a good hour with me at the time I picked up the car to explain how everything worked especially CUE. I have been back twice to learn more and Irv willingly spent what ever time was needed to help me use the features of the car.
I am extremely pleased with the service support I...
I am extremely pleased with the service support I received from Terry Isaacson and the service team at Steve Foley Cadillac. They worked diligently to solve a seat back problem other dealers ignored or could not solve. This was an issue that was not easily duplicated and was only found and solved as the team and Terry stuck with it. I will continue to bring my service to you and will buy my next Cadillac from Steve Foley Cadillac
Foley does not stand behind its' products. It sold us a...
Foley does not stand behind its' products. It sold us a true lemon. Do not buy here, do not make the terrible mistake that we did.
Steve Foley Cadillac pays explicit detail to every...
Steve Foley Cadillac pays explicit detail to every element of the car buying and service experience. A first class operation where your business matters. I highly recommend the entire team at Steve Foley Cadillac.
I have always had a great experience with the Foley...
I have always had a great experience with the Foley dealership from the start. We bought our SRX i 2011.Ms. Priscilla Baker was the sales person, she is the best new car sales professional I have ever dealth with. My service experience with Marcell has been terrific.Jack Cacciabondo
Roy has taken care of our cars for years. It is wonderful...
Roy has taken care of our cars for years. It is wonderful to be able to trust the person who is supervising the care of your car. Roy is thorough and helpful and without him I would not be nearly as comfortable knowing my car was safe. Thumbs up! Thanks Roy.
My car is always ready when it's supposed tp be. There...
My car is always ready when it's supposed tp be. There has never been a problem with my car after a service visit. The service people are obviously well trained and helpful.
This is our second Steve Foley vehicle. Every time we...
This is our second Steve Foley vehicle. Every time we visit, for any reason, we feel welcome. Tht staff is always willing to assist with any problem or question.
Fantastic, efficient and trustworthy service is the best...
Fantastic, efficient and trustworthy service is the best way to describe Steve Foley Cadillac. In the last four decades I have been buying automobiles and getting them serviced there is no one that compares to Steve Foley Cadillac !
I have been to other services centers but after working...
I have been to other services centers but after working with Mr. Marcellino A Borzewski I will never change. What a friendly gentleman to have with the Foley team.
The Service Consultants, Mechanics, Sales People Are Just...
The Service Consultants, Mechanics, Sales People Are Just Wonderful To Work With. There Knowledge And Understanding Of The Different Problems Is Very Comforting And Nerve Easing, And The Pricing Is Not Outrageous Either. Well Done All The Way Around.
Six years ago I was looking for a particular car which...
Six years ago I was looking for a particular car which had a seven month delivery time. Within two weeks they were able to secure an early delivery. The service and care they extended me was outstanding. When my wife needed a new vehicle we chose to buy once again from Steve Foley were our needs were taken care of.
I am a 70 year old widow and this is the first car I have...
I am a 70 year old widow and this is the first car I have ever purchased. Always had a father or husband to do that.I'd been driving the Lexus and was going to purchase another one.I had not intended on buying until I'd spoken to my sons; but Jim Mazzetti made me feel so comfortable that I made my decision on the spot. He was professional, patient, explicate and able to clarify every question that I had. I am enjoying my new Cadillac. Thank you Steve Foley.
I know Frank Sanmartino from a previous sale and he made...
I know Frank Sanmartino from a previous sale and he made my wife and I feel 100% comfortable in purchasing a 2010 Escalade. Great dealership awareness with pricing and inventory. Easy to negotiate and finish the deal. Made me feel special and it paid off.
Jim was friendly and knowledgeable. Entire staff was...
Jim was friendly and knowledgeable. Entire staff was sincere and devoted as much time as we needed to learn all the features of our new Cadillac SRX. We would definitely return to Steve Foley Cadillac for our next vehicle purchase.
The sales person was very helpful and knowledgable. He...
The sales person was very helpful and knowledgable. He explained all of the many options on the vehical prior th the sale. After the sale he helped me set up all of the features, and since my wife was not with me did it again several days later for her.
I have delt with this dealership as salesperson for years...
I have delt with this dealership as salesperson for years and am very satisfied. I would tell others of the great service given to me at this dealership.
I have drove twice from the suburbs of Detroit.I had...
I have drove twice from the suburbs of Detroit.I had Frank Sammartino as my salesman he did a great job,professional,honest,integrity THANKS.
dealing with the people at steve foley cadillac over the...
dealing with the people at steve foley cadillac over the internet then in person was an excellent car buying experience the friendly staff the helpfull knowledge was unprecedented
I had a great experience with Steve Foley Cadillac. The...
I had a great experience with Steve Foley Cadillac. The entire crew was very friendly and I'm also very happy with my car. I would definitely buy from them again.
We were extremely pleased with our experience at Steve...
We were extremely pleased with our experience at Steve Foley Cadillac. The price was very competitive, the service and attention was phenominal. We originally planned to purchase a vehicle from the Lexus dealer but found the condition of the vehicle at Steve Foley to be superior.
Had a great experience. Everyone very nice and always...
Had a great experience. Everyone very nice and always remembers you like a member of the family. Best experience we had at a dealership.The dealership is very well kept and elegant.
WE had fantastic service from both Bill and Jim. We felt...
WE had fantastic service from both Bill and Jim. We felt they truly cared about us and about our decisions when it came to the cars. We leased a new car and purchased a used car. Of course we would highly recommend STEVE FOLEY CADILLAC.
It was a pleasure working with Les Laufer at your...
It was a pleasure working with Les Laufer at your dealership. He was more than accomodating and helpful, especially since my lease had expired December 29th and the new 2012 Escalades were still not in stock. He went out of his way to accomodate my needs with a loaner vehicle. Les is very friendly and trustworthly. I would certainly recommend my friends and family to see Les over at Foley Cadillac.
Terrific Dealership. Highly recommend. They did...
Terrific Dealership. Highly recommend. They did everything they could to make my car purchase painless. Everyone from sales, to management, to the porter who helped change the old car out into the new - was second to none.Thanks Guys
