Springs Automotive Group

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.9 Quality Of Work: 4.4 Friendliness: 4.3 Pricing: 4.0 Overall Experience: 4.3


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Great Experience

5
O2BNABMW on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience and staff. Went the extra mile to make sure my needs were met. Would definitely recommend to friends and family. The customer service and service departments were very helpful - Doe especially!


Good and worth the wait

5
JeepMarine on 10/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Got my first jeep with my mom and was a very good experience, just needed to sit and wait for awhile, but we'll worth it. Military friendly.


Good service

4.3
Mike on 09/20/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Good experience for a used car dealership. Staff were excellent to work with and didn't hide anything. Open and honest people.


My new Benz

4.8
Jerrad on 09/13/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Took 5 hours but got a car i wanted. Was not forced into anything from anyone. Great customer service and seems like a very honest place. Would recommend.


Mary Jane

4.2
Nestor on 08/23/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Very helpful worked with me to get what I wanted. The salespeople seem knowledgable


Springs Automotive best place to get a car

5
Jorge Restrepo on 08/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Monte one of the car seller helped and guided me through the whole buying process. He was very understanding and prefessional as he did his work.Springs Automotive met my costumer expectations.Yes, I would recommend this place to get a car.


Recomandable

5
Betsy on 08/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Monte and Randy are awsome, everyone very helpful they buy sodas smile all the time


Repeat Customer!

5
MJohnson on 08/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the 5th car I've purchased from Springs Automotive Group! I will only do business with them because of the excellent, flexible, friendly and reliable service they provide every time! Best used car buying experience in town!


Great place to buy a car!

5
Ash S on 07/29/2016

Customer Service: 5.0 Buying Process: 5.0

Monte helped me get into a great car and made the process hassle free. I loved going through springs automotive and would definitely recommend going here !!


Mary Jane

5
Daniel sanchez on 07/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mary Jane was very helpful and was honest about every thing. She knew all the answers to my questions. I really appreciate what she has done, she made is so easy to get a car.


peoples are very nice and it was a plesure to buy

5
hector iraheta on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was nice they treed us with respect and the atencion was very profecional. And we get the car that we one .mary james she was So nice and helphull So It was a Plasure to buy a car with u people. Thanks. Hector and Rosa Iraheta


Easiest Car buying experience

5
Britanny on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great place to buy a used vehicle from. Great costumer service, Dave Prezant made this the easiest car buying experience I have ever had. I highly recommend purchasing a vehicle through springs automotive, & asking for help from Dave.


Buy from Springs!!!!!

5
Sybil on 06/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Buy from here only!!!! They go above and beyond!!! You need financing??? Shania is the best!!!! Bought 2 cars from them and will go back for my 3rd when ia ready for a new one!!!


Best place to buy your next vehicle

4.8
Dana Varney on 06/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I can't say enough good about Springs Automotive, I've bought four cars from them, every transaction was smooth and a hassle free. They have a good selection of cars and trucks that are priced for every budget, I have personally made them my one and only spot to shop for a vehicle, thanks Springs Automotive for your great customer service and getting me the financing I needed to make my driving dreams come true!!!


Fantastic Buing & Service Experience

5
Jean Rosen on 06/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What A great place to buy a car! I recommended my cousin to the dealership and they took such good care of her. She is 80 years old and needed a place that she knew she could get good service and trust them. Not only did they find her a great car at a great price , but treated her with respect & dignity. A year after it was purchased, the car needed some work & a service garage quoted about $3,000.00 for repairs so I recommend she take it back to Springs Aotomotive where they did all the necessary work for only $461.00!!!! And in just one afternoon!!!!


Sales

3.8
monklvr on 01/19/2016

Customer Service: 3.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Good experience, issues with the car but Brian is working with me to remedy! If you are in a position that you feel you cannot purchase a vehicle go see Shana and Joe!


A used car salesman you can trust!

5
Satisfied Customer on 01/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would highly recommend purchasing a vehicle from Monte Kline. Monte asked detailed questions to understand exactly what I was looking for. He promptly responded to my inquiries and sent me the information I requested but didnt pester or pressure me. Monte worked hard to find the perfect vehicle to meet my needs including the miles, features, and payment options I sought. Monte followed through with everything that was promised to me even after the vehicle was purchased. I would definitely buy another vehicle from him.


Went above and beyond to get me into the right car!

4.8
douchecrudite on 02/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Springs has been a very helpful and accommodating dealer to work with. My friend had told me about them and he got some $$ for doing so through their referral program--pretty sweet for sure. They have a nice selection of inventory ranging from "starter cars" ($3k Buicks, etc) to BMW Ms and lifted trucks. DJ and Dave took great care of me and worked hard to get me a good deal even though I have poor credit, including a recent repo. I was ready to pull the trigger on a loaded Lincoln when a Civic Hybrid just arrived in as I was signing the paperwork. DJ knew this was a better fit for me, and even though I was sold on the Lincoln, he had me check out the Civic. Instantly loved the Honda and the idea of using literally half the gas of the larger car. The whole team, including the owner and finance manager, happily worked for hours to unwind the previous deal with the lender which had already been submitted for processing with the state and bank. They even managed to get me a better interest rate the second time around. Love my new ride and Springs Automotive Group in Denver really went above and beyond to hook me up with my new, used car!


RUN AWAY, BUY SOMEWHERE ELSE

1
John.Piccone on 10/09/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

These guys are LIARS AND SCAM ARTISTS. They will SAY ANYTHING TO MAKE A SALE. Then proceed to not deliver on the majority of their promises.For instance, KEVIN THE OWNER IS DISHONEST.Wanted some cash in his hands. Then allocated it as the states dealer handling of $300. (WHY WAS THE OWNER ITCHING FOR CASH?)Guess what showed up in my loan paperwork, a dealer handling charge. Essentially HE POCKETED THE REQUESTED CASH AND THEN ADDED IT BACK INTO THE LOAN. Equivalent of THEFT.Stated verbally that he would sell the car at $X price then placed $Y price in the written loan paperwork.Promised to fix the few found defects with the car on the 'WARRANTY'. .... WHAT WARRANTY? Actually Fixed the door lock and then scratched the car in the process... TOTAL OF UNDELIVERED WARRANTY PROMISES = over $1500Waited until after the nice verbal sales pitch to say I was unable to drive off in the car if I didn't get insurance immediately, then while I was on the phone with insurance pushed all sorts of paperwork in my face and demanded it couldn't wait. He was pushy because he was lying.That's was "Kevin" the owner.How about Dave the sales guy.Initially seemed nice but you can tell something is a bit off about the guy. Kept talking about the low price (that I was screwed out of)Promised the marks on the hood were just leftover car wax. If they weren't the NON EXISTING Warranty would cover it and the couple other noticeable things.BLEW UP ON ME IN THE STORE WHEN I STATED I WOULD BE WRITING A BAD REVIEW BECAUSE THEY LIED!Just emailed me a happy 1 year anniversary of being screwed over. Yea, happy happy, joy joy.


Pleasant Experience

5
mwaitt on 09/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have always bought new cars, and at age 54 bought a used car for the first time. I visited two other dealerships where my experience was the typical "used car" high-pressure salesman pushing sub-standard vehicles. With some reluctance I visited Dave Prezant at Springs Automotive Group, but much to my relief the experience I had working with Dave and his staff was excellent. He was professional, pleasant, very easy to work with, and was not high pressure at all. I highly recommend Dave and his staff at Springs Automotive Group, and am confident you will find everyone as pleasant to work with as I did.


Chris smith

5
blackcas2 on 06/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with David he helped me when no one else would. He called me to make sure I enjoyed my new car and gave me the best sales experience I have had in a very long time. Will buy again from david and recommend him to my friends and family thanks david. The fiance office was also was great Shana was awesome getting me financed she stop at nothing to get me in to my new cat she is great thank you.


Bought the car in Denver but with contingencies it have...

5
Kat47 on 04/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought the car in Denver but with contingencies it have new tires, chip in windshield fixed, and keyless entry remote provided. The staff was extra friendly, patient and courteous. They gave us a great deal on our GMC Yukon and trade in, without the pressure. They suggested we have the added work done in the Springs as this would be more convenient for us, since we live there. After about a week and a half I contacted the dealer in Colorado Springs. I have to admit I was not too friendly. I had this feeling in the back of my mind that, now that the deal was done, the dealership would just forget about us and we would be stuck with all kinds of litigation issues, to get them to finalize our deal in a satisfactory manner. Regardless of my harsh manner of addressing them, they remained were very professional and courteous. They informed me they had only gotten the paperwork the night before. Dale got the needed information from us as far as the correct tire size and the next day, by noon,.all the additions had been done and my fears were put to rest. Being senior citizens we have experienced some very shady dealers in our day, but I have to give Springs Automotive the best rating we have ever received as far as friendliness, courtesy, and reliability. It's sad to say but now-a-days a lot of dealers will tell you what you want to hear and when it comes down to delivering they forget you all together. Springs Automotive restored my faith in the old form of customer service. I felt so bad I had to call and apologize for my abrasive manners.


$39,697

Mileage: 56847

Color: Other

Transmission: Automatic

Body Style: SUV

City: Englewood, CO

Engine Type: V-8 cyl 5.3L

$34,897

Mileage: 37143

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Englewood, CO

Engine Type: V-8 cyl 5.7L

$18,599

Mileage: 96752

Color: Gray

Transmission: Automatic

Body Style: Sedan

City: Englewood, CO

Engine Type: 316 hp 2L I4

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