Spitzer Kia Cleveland

Spitzer West Kia

Our salesman, Jon Gemelas was professional, courteous, and very knowledgeable. This was my most enjoyable car shopping experience in many years.

Had a great experience!

I had a great experience with George the salesman and the finance guy I don't remember his name but my experience was excellent the car is great I highly recommend it to other people thank you

Looking for a Car? Talk to Freddy at Kia Spitzer

I can't say enough about the people at Spitzer Kia West, especially Freddy Mansour. In less than 2 hours, he found me the car I wanted, worked up the numbers and I was walking out with a brand new 2017 Kia Forte. Everyone there was friendly, from the service to the finance people and everyone in between, also they had coffee and donuts. :-)

Happy cusomer

I am very pleased with my visit George Woods was very helpful very pleasant this is my second vehicle purchase from spitzer Kia A wonderful experience. Everyone from the door men to the people in service are very polite. I luv my car I am very excited to be the proud owner of a 2016 Kia Soul. George was friendly, answered any questions I had. Over all very wonderful experience for purchasing a car. That's a big investment and to be able to feel comfortable during this process was very important to me Thanks George Wood and everyone at Spitzer Kia.

Good experience

Freddy is very professional and is good to work with in buying a car.

Ms Viola Braden

I've purchased my third vehicle from Kia. George is my salesman. He displays Great customer service and is always very helpful. I am very pleased with my purchase. George assisted with getting med in New Kia and out of the shop in a orderly fashion. Very quick. Whenever I have a concern George goi above and beyond to address that concern. Thanks to you for not making my car shopping experience a nightmare. I generally don't like car shopping.

Kia Spitzer

Our experience with trade in from lease (another co.) was so smooth and George was so incredibly genuine, knowing, efficient and above what we were expecting. I appreciate the staff we ineracted w to complete our full transaction, very happy w the whole process.

pretty disapointed

I stopped In on labor day to find out about trading my sorrento in and leasing a newer one. I've purchased 3 vehicle from here before. the sales man who got me was more interested in finding out my credit score than anything else and once he found out it wasn't so perfect he was pretty much done with me. not trying to help with any other options ideas( other than a co signer that cant happen im 52 Y/O ) Ive always been treated good there until this time.... I know I will not be back..

Amazing Experience!

I worked with Freddy Mansour and left with a car I cannot stop talking about! He was helpful, honest, and helped me with every step. I am in love with my new car!

My new Kia Sportage 2017

This is my first Kia purchase and my first experience with Spitzer Kia West. Our salesman Brandon, the GM Adam and the finance guy Jeremy made the entire experience a great one. They answered all of my questions and I was very pleased. Thanks to the Service Dept. for all of their help. I am truly enjoying my new Kia Sportage SX! Kudos to one and all.

2014 Sorento motor replacement!!

So here's my impression of the service department at Kia Spitzer West in Parma (Brookpark and State near 480). I drove my 2014 Sorento from Houston to Cleveland to visit family and friends and take a trip to Niagara Falls in Canada. About 1300 miles one way. Upon arriving in Parma (8/4/16) I was at a stop light at Snow and Broadview when my temp gauge all of a sudden started to approach max temp! I turned on the heater to try to cool the engine down and the gauge returned to normal. I drove another 3 mins to my sister's house and shut down the motor. I did a cursory inspection and found no coolant leaks but I could smell radiator fluid. So, I made an appointment online at the closest Kia dealer since my Soto is under warranty and has ALWAYS been dealer maintained ever since I bought it new in Houston (DeMontrond Kia). I dropped it off on Friday morning (8/5/16). First impressions are important. I met with Lisa and she was super friendly and knowledgable. She told me upfront they were busy and would try to get the Soto looked at ASAP but I might not hear anything until Saturday (8/6/16) which I was ok with. I understand it was a last minute drop off and others were ahead of me in line. At least she told me up front. Anyways, I get a call on Saturday afternoon. You won't believe this! My '14 Sorento with 41000 adult-driven, dealer maintained miles has a head gasket leak and needs a NEW MOTOR!!!!! Mind you, I'm from Houston, I'm heading to Canada on Tuesday (8/9/16) and heading back to Houston on 8/18/16!! Now I'm stressed!! I have no car and who knows how long a motor replacement will take? And what about my family's vacation?! Now what?!This is where Lisa, Tony (master Kia mechanic) and the entire Spitzer Kia West team take the cake!!! First, they hook me up with a Dodge Ram rental from Enterprise Rentals. They cover the cost of the rental for as long as they have my Sorento and tell me just to enjoy my trip to Canada and they'll keep me in the loop as parts arrive and repairs begin. While in Canada, Lisa texted me a few times just to keep my informed (like she said she would) and that eased my stress greatly! We returned from Canada on 8/12/16 and the Sorento still wasn't ready. But that's ok because we had the rental. Finally, on 8/16/16, Lisa called and said the Sorento was ready to go! I picked it up and we drove it back to Houston. 1300 miles later, we're safe and sound and back home. I can NOT believe the wonderful service I received from Lisa and Tony at Spitzer Kia!! If I'm ever in need of minor or major vehicle service and I'm in the Parma area, I will highly recommend them to anyone and everyone!!!!

Awesome experience

I drove 5+ hours to buy a vehicle from Spitzer Kia and Susan Osborn (salesperson). Susan was awesome and incredibly helpful over the phone, which is WHY I chose to drive from Indy to Cleveland to buy this vehicle. What a great experience. I would highly recommend this dealership and Susan to buy a vehicle, regardless of how far.

2014 Sorento motor install

So here's my impression of the service department at Kia Spitzer West in Parma (Brookpark and State near 480). I drove my 2014 Sorento from Houston to Cleveland to visit family and friends and take a trip to Niagara Falls in Canada. About 1300 miles one way. Upon arriving in Parma (8/4/16) I was at a stop light at Snow and Broadview when my temp gauge all of a sudden started to approach max temp! I turned on the heater to try to cool the engine down and the gauge returned to normal. I drove another 3 mins to my sister's house and shut down the motor. I did a cursory inspection and found no coolant leaks but I could smell radiator fluid. So, I made an appointment online at the closest Kia dealer since my Soto is under warranty and has ALWAYS been dealer maintained ever since I bought it new in Houston (DeMontrond Kia). I dropped it off on Friday morning (8/5/16). First impressions are important. I met with Lisa and she was super friendly and knowledgable. She told me upfront they were busy and would try to get the Soto looked at ASAP but I might not hear anything until Saturday (8/6/16) which I was ok with. I understand it was a last minute drop off and others were ahead of me in line. At least she told me up front. Anyways, I get a call on Saturday afternoon. You won't believe this! My '14 Sorento with 41000 adult-driven, dealer maintained miles has a head gasket leak and needs a NEW MOTOR!!!!! Mind you, I'm from Houston, I'm heading to Canada on Tuesday (8/9/16) and heading back to Houston on 8/18/16!! Now I'm stressed!! I have no car and who knows how long a motor replacement will take? And what about my family's vacation?! Now what?!This is where Lisa, Tony (master Kia mechanic) and the entire Spitzer Kia West team take the cake!!! First, they hook me up with a Dodge Ram rental from Enterprise Rentals. They cover the cost of the rental for as long as they have my Sorento and tell me just to enjoy my trip to Canada and they'll keep me in the loop as parts arrive and repairs begin. While in Canada, Lisa texted me a few times just to keep my informed (like she said she would) and that eased my stress greatly! We returned from Canada on 8/12/16 and the Sorento still wasn't ready. But that's ok because we had the rental. Finally, on 8/16/16, Lisa called and said the Sorento was ready to go! I picked it up and we drove it back to Houston. 1300 miles later, we're safe and sound and back home. I can NOT believe the wonderful service I received from Lisa and Tony at Spitzer Kia!! If I'm ever in need of minor or major vehicle service and I'm in the Parma area, I will highly recommend them to anyone and everyone!!!!

George Woods in sales

I usually don't like the car buying process but at spitzer Kia they changed that for me. I went in told them what I was looking for and my price range and they got me in my new car the very same day. They were so helpful and the experience was an awesome one. I highly recommend them I'm a customer for life. Keep up the great work!!!

General Manager basically called me a liar

This was my second car I bought from them, all the service and most of Sales team are great. I was happy with my purchase with my car till I got home, a few weeks later I received an email about buying a Spare Tire Kit...????? What??? Well I was never informed that the new Kia's didn't come with a spare tire. So I went to talk to the GM on one of my days for my car service. He listened and then replied, " We train all of our Sales team to inform the customers that the cars do NOT come with spare tires" Well I then replied, "well he didn't to me" and the his response was " I am sure he did", then I replied, "well he must need some more training then because he failed to do what your company trained him to do", He then asked what do you want me to do, I replied, I want a spare tire at no costs, he then chuckled then replied "no, I can't do that", so make a long story short, Kia's don't come with the spare tire, lol, and make sure you don't need to talk to the GM, he seems to forget, that customers come first. I WILL NOT buy another car from this Dealership and after dealing with Tony the GM, I know I am FINISHED on buying new cars from his dealership.

Kiyyah At Spitzer

A great experience in every regard. Kiyyah was extremely helpful and made the entire process a breeze. Highly recommended.

KIYYAH IN SALES

I worked with Kiyyah she was knowledgeable fair honest great personality and NOT PUSHY!! I would highly recommend Kiyyah if you were looking for a car!!!

KIYYAH IN SALES

My experience at kia was definitely pleasant and better than any other car dealership than i've ever been to. Kiyyah made my experience nice and easy, i'll definitely be back.

Kia of Spitzer upset customer

I bought a Kia Rondo Nov.2015 since buying the car I've been going to KIA every month complaining about the same problem the service people kept telling me everything was ok with the car just for them to finally tell me what's wrong with my car in march the staff are very rude always getting smart its not fair to the customer to have to go through this I'm beyond frustrated with this company if I didn't have a car note I would not return KIA of Spitzer in my opinion can do way better. I'm constantly having to take my car to KIA every other week smh

customer service

I worked with Kiyyah and when i came in she was very friendly and had great customer service. Answered all my questions and was very honest with me. She went step by step with us and worked hard to get us the best deal. I enjoyed my time.

Kia Optima Lease renewal

I emailed this dealership and got very competitive quotes prior to visiting the dealership. I was looking to renew my lease and was able to work a deal out with them. George Woods was my salesman and he was very polite, friendly, and worked hard to get the best deal for me.

Wow, impressed with George

Stopped in to teat drive a Kia soul. Met up with George. Man this guy's great! This is the first time in 2 months of car shopping I have not felt pressured or bullied. He took his time and let me explore for 2 hours at this car. I am still in wow on how awesome I was treated while just looking at a car. Thanks :)

Purchase & Service

Purchased 5 vehicles , used and new, at Spitzer over the years . Always had good service and pleased with our purchases . Never had any problems or difficulties. When did Spitzer become a Kia dealership? I have a 1989 Jeep with 39K and considering a Kia Soul. Is Mr. Kirk Kennedy still with you. He sold us our last vehicle, a 2013 Dodge Durango. Jo Pruchnicki DWPJPatSBCGlobal.net

Great Experience

I went to the dealership to trade my car for a used Soul. Freddy was my salesman and was fabulous. Adam made sure they offered me what it took to close the deal. I got a great deal on the car. Even Vince in Finance made the usually stressful part of buying a car seem like fun. Everyone who worked there went above and beyond to ensure that my experience at Spitzer Kia was outstanding. Special shout out to Kim at the service desk for stopping by twice to make sure that I was being taken good care of. I highly recommend this dealership.

Nice floor, easy to shop at.

We went to Kia shopping for a used vehicle. The vehicle was very very nice, and in great condition, and Freddie was very good to work with trying it out and working through price. Through no fault of Spitzer, we ultimately decided on another car, but they were great to work with, and they had zero problem with us going to another vehicle. I will definitely stop by when it comes time to look for another car.

Won't negotiate

Won't negotiate.. Very frustrating. Move onto another. They will break apart any point you make. What happened to customer service?

Poor customer service.

Tried to work w Paul..internet sales and he said they don't negotiate. Every dealer negotiates. He stated they worked hard to get to the best price..I showed him the same exact vehicle for 3000 less..still says they don't negotiate. When I say this isn't motivating me to come to your dealership. His response, "what do you want me to say"? I would rather wait until Black Friday or December than go in and be jerked around by this dealership. No negotiating..hilarious!Updated, Nick Pavluk, Spitzer Customer Relations Manager customer relations manager also contacted me and was even more unhelpful in giving me long unneeded explanations on why they don't negotiate. After several emails, he wouldn't budge on even doing an out the door price. Claiming their research and crap was the best around. Well, deal never happened and guess what? Now that vehicle is for sale in bowling green. We were about 700 bucks apart and he refused to negotiate. The tactic just ticks the customer off and you lost out on a sale. I have told several people to avoid Spitzer for this reason.

Marty & Michelle McKrell

I went to Spitzer Kia in Cleveland for a minor recall repair and took a look at their inventory. George was polite and knows what Customer Service is. He configured the numbers to where they needed to be and listened to what I was looking for.My concerns are family concerns and we are really happy with the Sorento we purchased..he made it happen. The staff is very friendly and honest and made purchasing our car stress free and pleasant experience!

Grateful Customer

I was shopping for a new car and so I visited Spitzer Kia in Cleveland. I test drove the Kia Optima and liked it. The sales manager asked me to give him a number that would make me buy the Optima on the spot. I gave him a number and to my surprise he agreed to it. We shook hands and I bought the car. A few hours after buying the car and after talking to my wife I got cold feet. I went back to Spitzer Kia with my wife and told them I had second thoughts about buying a car without taking a day to think about it. Even though Spitzer Kia was under no obligation to rescind the deal they graciously did! I am thankful to the people at Spitzer Kia that listened to my concerns and without any hesitation gave up a sale rather than have an unhappy customer.

Great Customer Service w/Adam Black & Bob, finance

Adam and Bob in finance helped to make the car buying process fun, but most importantly they helped me find a new car and still stay within my budget. Adam kept his promise on that Sunroof and I love it! Fun bunch of people and friendly too. Now I know why my friend Maryann Matthews highly recommends Spitzer Kia of Cleveland. Thanks to all of you ! Malinda (Brunswick, Ohio)

kia soul

I like to thank mike and alexis they was very nice to me. and helped me purashed a 2015 kia soul thank u guys.

Great Customer Service

I bought a 2016 Kia Serento a month ago. I have to say that the customer service I received from George Woods was excellent. I felt he really was concerned with my wants and he did not pressure me with any annoying sales tactics. Throughout the whole process he took the time to explain everything to me which I really appreciate. Never have my car buying experience been the satisfying. Thanks George!

Great customer service

My daughter and I showed up to the dealership, we met George right away he was helpful and courteous. We really appreciated his patience with us and my grandson. He showed us the vehicle we wanted and did not push us to look at something different. He explain everything about the Kia Soul very knowledge man I was impressed. My daughter is very happy with her purchase and the customer service she received. I personally felt that he went above and beyond what he was supposed to do. And that's why a week later I decided to purchased a 2015 Kia Soul . I would recommend my friends and family to this dealer thanks to Mr. George Woods. THUMBS UP !!!

Kim Boutll customer care manager SUCKS

I brought my Kia in to get an estimate of how much it would cost for my oil change and to fix my lock. I was given an estimate. When I returned to have the work done, the price of the lock went up $200.00. I asked why the price went up and why isn't it the price I was given I was told she couldn't find it in the computer. Another worker pulled it right up for me in the computer. I asked her why was she giving me a gard time and she told me why didn't I go somewhere else if she wasn't giving me the answers I wanted. The other customers waiting looked at me and commented on how unprofessional she was and how she ever became anyone's manager!!!

Great Service

I accompanied my friend Frances to Spitzer Kia last week. She was in the mind to lease a car. Upon entering we were greeted by George. He was polite, courteous and respectful of the fact that my friend didn't have a ton of money to spend on a car. George didn't push. Fran wanted a Kia Soul and thats what George showed her. He was most knowledgeable about the vehicle and the leasing program.

George Woods / 5 STAR Customer Service

My husband and I showed up to the dealership with printouts in hand of used KIA Optima's we wanted to see. George was happy to show us one or all three of the cars we were interested in. After test driving the first one he had mentioned that we may possibly qualify for a new KIA Optima for less than what a used one would cost us monthly and kept in mind the amount we had budgeted for the car. Needless to say we drove off the lot with a new KIA Optima. He was thorough, knowledgeable, and friendly. Buying a car from George Wood and Spitzer Kia Cleveland was a fantastic experience and I am telling all our family, friends, co-workers and anyone who listen to me to see George Wood and give them a try, you won't be disappointed! I love driving my new KIA Optima! Thank you George!

Great Service, No Pressure George Woods

We met George and he right away assured us he wanted to get us in the vehicle we wanted. We really appreciated his patience with us and the two grandchildren we had with us. He showed us the vehicles we wanted to look at and not the ones the "dealerships" push (our experience with two others). He told us everything about the vans and the differences between the different models. We told him we wanted to check out other vans He gave us his card for when we would be returning two days later. We did return because we were so impressed with him and bought the 2015 Kia Sedona. It has everything we were looking for and we (especially the children) love it!!!. There was no presure from any of the staff at all. This was the best experience we have ever had buying a new vehicle. This included the Manager and the Finance department. Do your self a favor and visit George at Kia Spitzer at the corner of Brookpark and State road in Cleveland.

Best car buying experience ever!

Very helpful and courteous. We went in thinking we would not be able to purchase a used vehicle in our price range and low mileage. With the help of our salesman George we were driving away with a 2015 Soul!

Great service, very kind and helpful

George Woods helped me out and was very friendly. He helped me find the car I wanted and had me look at multiple models of the car. I personally feel that he did above and beyond what he was supposed to do. I am very happy with my purchase and the customer service I received. I would recommend this dealership.

great customer service.

We enjoyed our whole process of getting our new car. George Woods was a great sales rep and made it go smoothly. Worked everything out for us. I would definitely go buy a car there again.

George Woods

George Woods made sure I had the most pleasurable experience possible when purchasing my new car. He was very knowledgeable and answered all my questions thoroughly and was very polite and professional. I would recommend Spitzer Kia to anyone I know looking for a new or used car. The whole process was stress-free and I left completely satisfied with a clear understanding of everything.

WORST Customer Service

Absolute WORST customer service ever experienced!!! Extremely rude!! Would not even recommend this dealer to my worst enemy!! If you go there, DO NOT deal with the salesman named George Woods. Just purchased a 2014 Kia Optimum SX and found a big crack in the front bumper after the store had already closed so I had to wait and call them this morning about it. Spoke with George about this and he knew about the crack the entire time but did not once point that out to me (expected me to find it myself) and he said the car was sold as is. However, on the internet, that was never disclosed about the crack. Also, when I called about the car before I made my 2 hour trip up there, I made sure I asked Shawn if the car is true to everything it says it was and he assured me it was. However, that was a lie, considering the crack was not disclosed. George told me I could talk to the manager and I agreed that I would be calling him and as I explained that this needs to be made right because I already experienced the worst customer service as it was, he told me "I don't need to hear about this" and hung up on me!! AWESOME way to make your customers feel important! Last time I checked, customers are what keep you in business. Learn how to treat customers with respect!!!!

WORST Customer Service

Absolute WORST customer service ever experienced!!! Extremely rude!! Would not even recommend this dealer to my worst enemy!! If you go there, DO NOT deal with the salesman named George Woods. Just purchased a 2014 Kia Optimum SX and found a big crack in the front bumper after the store had already closed so I had to wait and call them this morning about it. Spoke with George about this and he knew about the crack the entire time but did not once point that out to me (expected me to find it myself) and he said the car was sold as is. However, on the internet, that was never disclosed about the crack. Also, when I called about the car before I made my 2 hour trip up there, I made sure I asked Shawn if the car is true to everything it says it was and he assured me it was. However, that was a lie, considering the crack was not disclosed. George told me I could talk to the manager and I agreed that I would be calling him and as I explained that this needs to be made right because I already experienced the worst customer service as it was, he told me "I don't need to hear about this" and hung up on me!! AWESOME way to make your customers feel important! Last time I checked, customers are what keep you in business. Learn how to treat customers with respect!!!!

Great customer service

I came looking for a car for my daughter...Didn't have a lot of money to spend and didn't want a new car.. From the moment he met me at the door George was awesome. First of all he listened to me and didn't try and sell my something I didn't want..After a few moments he returned with the perfect car. It was just right .Secondly, it even had low miles and was a one owner vehicle..My Ninabean,which is what I call her really loves it..Last and most certainly least George made the whole process simple.I will truly will refer people to him and Spitzer Kia.GEORGE IS AWESOME!!!

Ask for Mike at Spitzer Kia

I bought a 2012 Kia Optima from Mike back in October (yes it took me a long time to get back here and write a review). I hadn't bought a car in a long time and was very apprehensive about buying from a bigger dealership. I was on a tight budget, needed a reliable car before winter and had some concerns about financing. Mike came recommended from friends of ours who bought a car from him previously. Buying a car has never been so easy! I knew going in what car I wanted to test drive, drove it and fell in love. Spitzer Kia has a large group of finance companies they do business with and financing was not an issue. I couldn't believe that buying a car could be so easy. People at the dealership were super friendly from the guy holding open the door to the finance guy that came over to talk to us about financing options to the finance manager we signed papers with. This was my first non GM car and I couldn't be more thrilled. I've had the car almost 7 months and I am still just as excited to drive it. Mike made the whole process easy, was super helpful and has even called to check in and see how things are going. I couldn't have asked for a better experience.

outstanding service

I walked in to the dealership and from the first person that opened the door to the last person that completed the financial paper. .outstanding service and very professional. Thank you for great experience. Onix Garcia

service dept

This service dept. Is the worst department I've ever had to do business with. Everything about this place is an mess. Very poor customer service,& lack of communication. I was told my car would be ready at a certain time and it was not!! Unfortunately they had my car for more then 12hours already. I was told I could only have a one day car rental and my car would be ready buy the time I needed to return the car but obviously it's not. Not only am I without a car but I still am upset that it's taking this long to fix the issues.This is totally unexceptable im so gladci didnt purchase from this dealership i gave the service person my phone number 3 times to keep me updated with my car but they didnt bother to cakl me. I am not ever coming back to this place again once I spoke to the Customer service mgr. I was not convinced she was going to deal with my issue. This place is a disaster.

Got a new car, Great service from george

came in looking to get a used car and customer service was excellent. George greeted us on the way in and was very helpful, and im leaving in practically a brand new car.

would recommend this dealer ship!

Treated us very well met all our needs an even help with a repair issue in our home town! Goerge woods was very helpful! Thank you very much for all your help!

Wow by Gloria W.Maple Hts Oh. December 3,2014

I recently purchased 2013 Kia Optima from Kia Spitzer,I went in looking for a 2011 or 2012 because that would be in my price range. That's when I met a sales person named Sean Harvey. He was professional,yet down to earth and I felt he had my best interest in mind. I was asked to wait at the sales door,Sean told me he had the car for me. Well he was right!!I got a great deal and the car had only 8000 miles on it and it was beautiful. I have recommended this dealership to everyone I know and Sean Harvey as the best sales person I have ever met. Thank you again so very much Sean!!!!!

Erica Quinones

I walked into the dealership this afternoon apprehensive. Earlier in the day I had gone to a competitor where I was treated less then human. As I walked up to the door Erica opened the door and introduced herself and asked what had brought me in today. I explained that I had seen a particular car and would like to check out how comfortable it was. She asked me a few questions and the brought me over to the cars in the show room and let me check them out. She let me look by myself (did not hover). Then she came back over and asked how and if she could answer any questions. She was so nice and professional. Then we talked about what my plans were with purchasing a new car. She explained a little about the dealership and that she was there to help in any way. She even said " we work for you we do not work on commission here". What a refreshing experience after the horrible one earlier. I did not buy a car yet but will be returning. Everyone was friendly and so genuine. I look forward to returning to the dealership to purchase a car in the future. Thank you Erica for your excellent customer service!!

Wonderful experience & great car

With some nasty experiences in the past in dealing with looking to buy a car, I was very pleasantly pleased with my time spent at Spitzer Kia. At no time did I feel pressured or made to feel less than human because I wasn't looking for a top end car. Truth of the matter, I really had no ideas at to what kind of car I was looking for. My Sales Consultant, Mike Homolak was very patient, gave me all my answers & took his time finding the right car for me. And when all was said & done, as I told Mike, I don't think I was this excited when I bought my first new car. And while it's only been 1 week, I still haven't come down from the cloud I'm on with my new car! I am very happy to tell everyone where I bought my car.

Mike Homolak

Mike Homolak was the best car salesman. He went above and beyond to make sure my experience was nothing but the best. I was so thankful because I was worried to buy a car on my own and not get taken advantage of. He was patient and let me know all info on the car. I highly recommend Mike as a salesman. Thank you for all you did to make my experience the best.

great experience for first note

great overall experience. I'm in love with the car so far, hopefully i get approved!

Friendly Service

listened to what i needed and found a very sound car for my sistuation

2014 Kia Soul Experience

Erica Quinones was patient and kind. She walked us through everything in purchasing my vehicle. She was knowledgeable about the car, and I am very very satistfied and happy that she she was here to help me. I would and can't wait to recommend her to my family and friends in the market to buy a new car.

George Woods, the salesman, made it easy

My husband and I went to numerous dealerships - the buying process, salesman, deals, were the best at Spitzer Kia on Brookpark Road, Cleveland, Ohio.

Great Experience

When we first pulled up we weren't rushed by sales personal and walked to look at the different cars. After a few minutes was approached by a George who introduced himself and asked if we had any questions and then let us continue to look at cars without being shadowed. When we decided what three we wanted to look at we were helped by George and he knew the information about the cars on the lot. He even knew the basic specs for the different Kia Sorrento's that I was looking at. Very informative and easy to work with. I did not feel as if I was being pushed into buying the wrong car.

Awesome Deal!

Had the best car buying experience with George at the Kia Dealership! He was very knowledgeable about the vehicles and matched up my needs with the perfect automobile. I would recommend this dealership and salesperson to everyone I know! : )

new rio owner

I came in today to Spitzer Kia looking for a great car that would fit my finacial needs and Mike helped me find the perfect one! He was a true help and got me a brand new 2014 kia rio with no money down for only $308 a month on lease! Thats a great deal! They provide great customer care! Wouldnt have wanted a car anywhere else! Top starts for spitzer kia and mike :)

Great Experience

Justin was very easy to work with the entire process was very easy. I will definately deal with them for any future purchases. The staff was very friendly and they were able to answer all of my questions. The process was quick only a couple hours including test driving my new vehicle and doing a trade-in.

amazing

amazing customer service and Myron and Carls are amazing agents. Thank you for your help.

The service here is absolutely wonderful!!!

I am so greatful to Spitzer Kia and the wonderful staff they have on board, they made me feel very comfortable with everything. Thank you!

excellent salesman mike

I had an excellent buying experience at Spitzer Kia from Mike Homolak the sales person. All the way through financing and service. I also was given an tour of the facility and a current way of reminders of service appointments via the internet.

Fantastic customer service, friendly, and helpful

This dealership is fantastic. Upon pulling into the lot you do not get attacked by salespeople. They price cars by scanning dealerships all over the country to provide the best prices. The building is great, no dark offices and they have an open layout. I was excited to purchase my car here. First and last dealership I visited in the process. Browsing cars here was liken unto walking the fields of Elysium, standing in the presence of Gods. Their regular coffee was nectar and every spoken word rang like the clearest bell. After leasing my vehicle I feel that my eyes have been opened to true beauty.

Great service, Helpful and Friendly!

This was my first time buying a new car, to say I was a little nervous with the whole process was an understatement. But as soon as I walked into the front doors of Spitzer Kia, everyone was very friendly and helped me get through each step of the buying process smoothly. I would recommend them to anyone who is looking into getting a new car without felling pressured into it, especially Carl Reed who helped me from the first time I sat down to discuss what I was looking for all the way until I got my keys to my new 2014 Kia Rio. Thanks Everyone at Spitzer Kia!

Quick service, friendly staff

The service was great! My friend and I worked with George from Akron. He was very friendly in helping my friend to lease a car. In fact, it felt like it took longer to figure out insurance, than to figure out their paperwork. They were great in helping to get the right car for her and in her price range. I know that she is very happy with her beautiful new Kia Forte.

Friendly and helpful

I give the place 5 stars overall if they weren't slightly pushy with buying right away. I really needed to be firm and stand my ground on when I was ready to purchase. Other than that, the staff here are helpful and knowledgeable. George was the salesperson who helped me through this process and he was especially nice and friendly.

George Woods a fantastic Salesman. He was awesome

George Woods is a fantastic salesman. He knows his job and does a great job. He was patient and very understanding.. Thanks for all that you did. Good luck in the future Sir.

Justin roy at spitzer kia!!!

We just leased our first 2014 kia soul!!! we are in love! the customer service was so amazing that we walked in with the intensions of just looking! Justin was very knowledgable! We highly recommend going in and talking to him!

Happy Customer

For the momment I enterd the door at Spitzer Kia I felt very welcomed. I made an appointment the night before with Myron who was very upbeat and polite. When I arrived with my three young children I was informed about their play room and hot chocolate, which my kids took ful advance of. Myron was very helpful and listened to all my concerns. He found me the right vehicle to fit my needs. The facility was clean and full of friendly faces. Everyone had smiles and were working very hard with the customers there. While I haven't been approved just yet the initial experience was pleasant and even if my credit can't get me a car now, I would definitely return at a later date. Customer service is everything and Spitzer Kia is a customer/kid friendly environment.

EXCELLENT CUSTOMER SERVICE!!!!!

GEORGE KEPT IN TOUCH AND HELPED ME OUT THOUGH THE WHOLE PROCESS. THIS IS MY FIRST TIME FINANCING A VEHICLE AND I MUST SAY HE HAS BEEN FANTASTIC. I APPRECIATE ALL OF THE HELP AND HIGHLY RECOMMEND HIM! YAY I HAVE A NEW CAR!!!!!

WOW!!!

Spitzer KIA is not your typical car dealership. No pressure - what is that?!?! Literally, no pressure. My husband and I came in for an informational visit and that was it. There was a mini interview to determine our needs and the funny thing is, the car that I thought I wanted isn't a good fit for our family. The sale staff knows the product line inside and out and they all are really personable. if you don't buy a car from Spitzer KIA, then you're missing out on a dealership that's selling the right way. Thanks - we will be back to pick our KIA Soul, the car that we didn't think we wanted:)

Justin Roy

Justin Roy is a excellant salesman, he was the first to greet me at the door with a smile. He takes pride in being a salesman. I had no questions because he answered and explained everything up front. I would be happy to recommend him in the near future. I give Justin Roy 10 stars.

kia forte

Great customer service from George. He helped me find a car within my means. Very friendly staff. and very clean sales floor.

Proud new Kia owner!

This was by far, the most positive and hassle-free car buying experience I have had. George was kind, honest, helpful, approachable, and overall great consultant for your dealership.

Spitzer Kia Parma

George made it very pleasant and easy to purchase my new vehicle. I am very pleased with his service. An exellent salesperson. It was my pleasure to do business with him.

Awesome...

Came in to KIa to purchase a new SUV,Justin Showed me a kia Forte and feel in love with it..The Forte didnt look as big from the outside but as soon as justin showed me the inside of the car it was more space then i needed. Justin did a great job showimg me all the great features and answered every question about the car. The whole Staff at Spitzer Kia was great and very helpful.. I truly recommend you guys making your next purchase at this kia..........

Pure Excellence

For anyone going to the Spitzer Kia dealership in Cleveland, just off Brookpark road, go and see my main man George. For someone who looks 6'5'' about 250lbs and "must protect this house", he was the most professional/understanding individual I could have asked for. He listened to everything I had to say and put my needs before anything else. He helped me find a sick deal on a 2011 Optima with less that 8,500 miles for a GREAT price. Trust me, I did my shopping online and George was able to show me a car that wasn't even posted yet. Now I have a sick pair of wheels thanks to a stellar experience that George was able to give me. I'm even getting a free detail as well as bump/scrape removal that George is scheduling for me. It doesn't get much better than that. Thank You Spitzer Kia Cleveland, and more importantly, THANK YOU GEORGE!

Spitzer Kia Review

Overall, George Woods the salesman at Spitzer Kia on state road did a well job on getting me a new car. He did his best at helping get me from a junky car to a brand new Kia Soul!

Great experience

Car buying experience above and beyond expectations

Super Awesome Customer Service & Sales

George Woods was a very personable and professional sales associate. I came into the dealership for regular services and was greeted with a smile and offer for an upgrade. I received an informational visit and test drive. Needless to say, I left the dealership with a Considerable Upgrade that Exceeded my expectations. I am very pleased with the service I received and would definitely recommend Spitzer KIA to friends who intend to purchase a vehicle!

Made it happen

I had been driving an older model car that I was embarrassed to be seen in. My credit is compromised, so this car was all I thought I would drive......ever. Spitzer Kia got me financed and I am leaving in the car I walked in wanting. Thank you especially to Mr. George Woods for making my dream a reality and "making it happen".

Great Experience

We purchased our 2007 Kia Sportage from Spitzer so they were our first stop when we were looking for a new car. Came in looking at the 2014 Sportage. Justin helped us and was awesome to deal with. We are still very happy with out 2007 and are looking forward to this new Sportage. For a base model, it has lots of bells and whistles that I wasn't expecting. Had a great experience at Spitzer Kia and would highly recommend the dealership and Justin!

Justin Roy helped me find exactly what I needed.

Justin helped find the vehicle and payment plan that suited my needs. He is well versed in product and organization knowledge.

Justin was execllent!

Justin was informative. Knowelegable of the product. Answered question to were i can understand them. The fact that he was personable, professional, and made sure i understood the product. He was a gentelman he refused to let me open a door he insisted that he would open it. He did no pressure me at all. I would recommend him to my friends and family

Justin was fantastic

I came in to buy a new kia. The staff hear were super friendly. I would recommend this dealership to everyone. Justin made sure all my questions were answered, Just a great experience.

Thank you Justin!!

After 13 yrs with the same car, my parents surprised me with a new car. My brother lovingly did the leg work and that's how I met Justin. Surprise!! The whole process started off overwhelming just because I didn't know anything about the loving act from my family of a new car. He made the experience even more delightful than it started. As I enjoy my new surprise, I'm grateful Justin is a part of that memory.

Great Experience - Spitzer Kia Lease

I went into Kia to talk about Lease end options and had such a great experience with Justin and Jeremy. They were really helpful in explaining my options and weren't the typical 'car salesmen'. I ended up leasing a new Soul and they got all the things I wanted in a car AND made it fit nicely into my budget. I would certainly recommend using Justin to buy / lease at Kia. He was really knowledgeable and explained a lot of the bells and whistles to my car.

Desperate Measures

Came in today feeling hopeless because of my situation. Mark greeted us at the door and did wonders to help me. I told him about my engine blowing up on my old car and comforted me. He did not treat me poorly when I told him my credit situation and he came up with ideas to help me build credit in the future. It's really nice to be treated like a friend without knowing anything about. One of the best experiences I have ever had in retail

Satisfied Repeat Customer

I did a lot of research on vehicles because I was not sure I wanted another optima after my accident forced me to buy a new car. I also researched many local dealerships as well. I am not a person who likes to be pushed into something or followed, I just don't the aggressive sales approach. I bought my first optima at a different Kia Dealership and while I loved the car the salesman was not my cup of tea and they didn't give the best financing advice they could or should have with regards to purchasing a gap policy that I now understand was not necessary. In short, Spitzer Kia is in fact my cup of tea! Mark Simons is excellent and understands what a buyer needs and wants. No double talk just straight shooting. Great experience for my 3rd Kia purchase.

Justin in Cleveland

Great experience !! Go see him at the Cleveland location

Another great experience at Spitzer Kia

This will be our 5th car purchase from Spitzer West and we have never been disappointed with the experience! Everyone at Spitzer is extremely helpful and knowledgeable. They go above and beyond to make sure you drive out with the car you want for the price you can afford. Jeremy and George went above our expectations with the purchase of our SUV. We are customers for life.

Justin and Carl are awesome!!!

Had a great experience and I love my new car. Everyone was nice and helpful.

Great Experience - Smooth Process

Justin Roy was very thorough and pleasant to work with. Very easy, smooth process.

good kia soul

My grandmom was very happy with there customer service and the help the kia gave to her. she was very happy with the car mark help her purchased for herself.

Great Job

For my first experience buyin a car I thought this was a great experience , I was provided with several different options and choices. When the original financing didn't meet my needs Justin was able to go and find me a car and payment plan that worked for me when I was just about ready to give up and walk out the door. Overall it was a great experience!

Mark & Melissa Made a Miracle Happen!

I cant rave enough about Mark and Melissa. They went above and beyond to get me the car I wanted and took a major thorn out of my side with my current vehicle without causing any negative euity to roll over and even thought I was a stressed mess they handled me with care and a smile. Thank you again you gotta go buy or lease here! Ask for Mark. Thanks to Dustin in the internet department for sending me there :-)

Go to Justin and Vince

Im speechless about the amount customer care. No pressure to buy and Justin made it happen

GREAT DEAL AND GREAT SERVICE

I WAS LOOKING FOR A VEHICLE, AT FIRST THEY DIDN'T HAVE IT. AS SOON AS THEY GOT WHAT I WAS LOOKING FOR GEORGE GAVE ME A CALL AND WE GOT A GREAT DEAL WE COULD AFFORD AND A CAR OUR FAMILY NEEDED.

Great Service and Polite Salesmen

We were hesitant when we first went in, but the service was wonderful and Justin really made every effort to make us comfortable. Justin really did go the extra mile for us and gave us the best service we could want.

NICE JOB

WAS TREATED REAL NICE WAS ABLE T0 WORK WITH ME GEORGE WOODS A NICE GUYU

Justin is awesome!!

We came in for our scheduled appointment to meet Justin, 2 hours later we ended up leasing a 2014 Kia Soul. This is my first experience with Kia and I have been very pleased with the services and how simple the process is. Would definately recommend. Ask for Justin he is very patient, detail orienated, and willing to explain step by step.

Spitzer Kia is great, Justin is Awesome

They worked with me, as far as trade in, and finance rates

Awesome sales and service

THEY WERE AWESOME. It was so easy, I couldn't believe it. We sat down, went over a little information, they did some checking, we went for a test drive and after a little number crunching they came up with my numbers and we were driving out the door. All in under 2 hours!!! Easiest car buying experience I've ever had. Thank you Mark

great customer service

Came to Kia in Brookpark Rd clean environment and great customer service. Very courteous and friendly. Please go see Carl. He'll get you want you want with a smile.

Justin was very awsome in being a representative

I really thought he did an awsome job in intruducing the vehicles and what was going to be the best buy around my interest. He was also very detailed in explaining every different aspects of the deal and letting me choose what was best.

JUSTIN DID A GREATJOB!!! I FELT NO PRESSUARE

GO SEE JUSTIN IF YOU DONT WANT TO BE PRESSUARED. HES AN HONEST YOUNG MAN AND GAVE US GREAT SERVICE. IF YOU WANT TO BUT A CAR GO AND SEE JUSTIN. I WILL RECOMEND HIM TO EVERYONE.

amazing

the customer service was great special thanks to justin and i would recommend this dealer to a friend forsure.

Go to see Justin

I came to this dealer because my brother recommended it to me. I got a great deal,and exellence service from Justin Roy.

Awesome experience

George knew exactly what we came in for, and we left with a car. He made it very stress-free.

thanks spitzer kia

I was just looking put I like my Charger. Thanks Mark. I will send everyone to you.

Great Car thanks you Mark

Thank you Mark. We had a great time and enjoyed buying this Soul.

mark,was a really helpful all away,Im really happy

I HAVE A REALLY GOOD EXPERIENCE,MARK WAS REALLY GOOD, MARK WAS REALLY HELPFUL.HAVE REALLY GOOD TIME AT SPITZER KIA.

great service,clean bldg,very good service

I love my experience here at spitzer kia I would come back and refer every one I know friends and family

03/01 leasing Kia Soul 2014

We were very pleased with our experience with Mark this past Saturday to renew a lease for another Kia Soul 2014. Quick and easy process, Very thorough also. Stress free. Thank You Carol Nolan

Craig Schultz

In my past car buying experience's I always felt that the sales staff were always pushy and more concerned about their bottom line. Not so here at Spitzer Kia. George Wood's from the moment he held the door open for us to come into the showroom, to the final signing of the papers, made my wife and I feel at ease and appreciated as customers. The whole buying experience has been fantastic! Melissa added the final touch with her warm smiling eyes. Thanks to the whole crew!

Awsome Service! Great Customer Care from George

Coming to George was a great experience. Made the transactions very smoothly. Shows positive motivation

CAR DEAL

VERY HELPFUL AND FRIENDLY SALESMAN, GEORGE. ANSWERED ALL MY QUESTIONED. VERY ENJOYABLE EXPERIENCE. SO EXCITED TO DRIVE MY NEW CAR.

Spitzer Kia, Brookpark: Good place to shop for car

I did not intend to buy a car at this time. My previous car was simply not drivable anymore. The stress of unexpected financial burdens and other inconveniences was made more than tolerable by the staff at Spitzer Kia on Brookpark. George Woods, my sales rep was very helpful and made the whole process as painless as he possibly could. He readily answered all questions and his explanations were extremely helpful in my decision making process. He is a fine representative of the quality of the Spitzer name. The dealership is comfortable to do business in -- well kept and reflects a professional atmosphere. Again, something that made the whole process tolerable for me.

Yeah, Finally got my Soul!

Never anticipated to purchase a new Soul when I entered this dealership. Because our salesman was so patient and not pushy I melted. Looking forward to the free car washes and good service.

Great Experience !

George Woods made my shopping experience at Spitzer Kia wonderful! He got me into a 2012 Kia Forte same day I walked in and I love it! He found me a car I can enjoy at an affordable price! Before I left he showed me a cool feature to the car by connecting my phone to my car through Bluetooth!

great service

My time spent at this dealer ship was great they took their time and went over everything and made me feel really relaxed!

My 2014 Forte

Spitzer Kia is the best dealership I've ever been able to work with. My sales rep, Jim was so helpful the first time I bought a car from here and even more helpful the second time I got a car. The staff at Spitzer are so helpful and caring and willing to work with you to get you into a nice, brand new car. I'm so glad that I decided to come back to Spitzer to do business with them again. Thank you Spitzer and Jim. You all were and still are AMAZING!!!

Awesome Dealership!! !

Came in not knowing what I wanted and ended up leaving with a car that I really liked!

Kia.. Off State is Awesome... STOP IN and see CARL

I had a great experience... Great prices... Very nice and great selections. I recommend to everyone in the area to atleast stop by.

Very Friendly Carl

I came in to buy a kia soul and Carl was great to work with. He knows what he is talking about and was fun to talk with.

my service at kia

Normally I dont like going to the car dealer but this time it was a good experience, there was no pressure, Geroge was very informative and made me very comfortable.

my new optima matches my hair!

Vincent took great care of me. no pressure and very fair. I am going to tell anyone who will listen about him and spritzer kia!

The Best Ron and Tamara

Joel was one of the most efficient salesman I have worked with. He and the team at Spitzers made purchasing a car a real pleasure.

My new Sorento

We came in to Kia to just look at what was available and walked away with a brand new car because of the excellent customer service we received today,.

Thanks George! 2nd Purchase w/the Best Salesman

Gave my 2011 Sorento manual transmission to my daughter and knew I wanted to replace with another. I contacted George and provided some insight as to what I was looking at price range, model, and color preferences. Came in after work and George had two cars ready for us to view. Liked both, but just loved the 2014 Sorento in Pearl White AWD LX with the v4 sport shift. My only downside, I love manual transmissions and Kia no longer is making manual transmissions for the Sorento. BUT I am so pleased especially with the lake effect storms that just started the very next morning. Love being able to drive through unplowed side streets with out any problems.

Great service!

My experience was much better this time than last time 7 years ago when I bought my first car. George was great! Very happy to be getting everything I wanted when I walked in today.

Kurt Price and my Soul

Very pleased and happy that there was no pressure in the buying process. will be back again

painless stress free buying

Bill Macadam made this one of the most pain free, stressless buying experiences I ever had I will recommend Spitzer Kia to anyone looking to purchase a vehicle I will enjoy my 2013 Kia Forte

kurt price

the service was very fast and accurate everyone was kind and curtious. and I would recommend everyone to buy from kia/spitzer

Bought used car!

I had a wonderful experience at Kia Spitzer! I was looking for a used good quality used car and found what I was looking for! The service was great and since I paid cash it was quick and easy! Oh and did I mention the free coffee mixed with hot chocolate was fabulous!

mrs chuhay

kurt price is a excellent salesman .he is honest, patient and keeps his word. when kurt makes a promise its a promise!!

my chevy cobalt

I came in and Bill Macadam and Vincent helped me get into the Chevrolet Cobalt, which worked for me. The process and overall experience was great. I would recommend them to anyone

kia soul 2014 standard black-Great fast sale

I had a great experience buying my new kia soul. George Woods was awesome and answered all my questions. I was in and out in under 2 hours

Kurt Price and Spitzer made it happen

Thank You Kurt for having the patience not to give up when I was under the weather and did not believe it could happen. I now am driving a 2012 Soul with only 7900 miles. Thank You for everything.

MY NEW HAMSTER RIDE!!!

I LOVED THE SERVICE, BUYING PROCESS ,AND OF COURSE GEORGE...HE HELPED ME FIND WHAT I WANTED AND THE PRICE I NEEDED

my jeep

on a whim, decided to give Spitzer Kia a chance, and Bill Macadam came through, helping us purchase a 2010 Jeep Patriot. Bill and Jeremy did a great job through the entire process. I would recommend them to anyone

my sportage

Bill Macadam and Jeremy treated me right, found me the right vehicle, and I went home with a great Sportage to drive. I would recommend Bill Macadam and Spitzer Kia to anyone.

happy hamster dance

i loved my buying experience with george woods and i loved my new used kia : ) everyone was friendly and helpful.

Kurt Price and my Sportage

Kurt was very easy to deal with. Simple and direct to the point. Will definitely recommend him to my friends.

Kurt Got me out a bad situation just in time.

Kurt was very patient with me & I appreciated that. I was very stressed walking in the doors today and im leaving relieved and happy with my new car!

Great Car Purchase Experience

This was the easiest purchase we've ever had. George Woods helped us tremendously (even driving the car almost 45 minutes just for us to see the vehicle.) We highly recommend Spitzer!

Kurt Helping with New 2013 Optima!

Kurt has been the BEST representative we've experienced. Very personable and made our visit very enjoyable. He helped me get out of a beat up old car and I drove off in a new Optima. HIGHLY RECOMMENDED to everyone so please ask for him when visiting Kia!

Gas Mileage!!!

I have a long commute to work 5 days a week. My big old, 12 year old, gas guzzler was going to cost me another $1000 ($1940 total this year). I figured at this point, $2000 is better spent towards a new car. George and Vince made the buying process more relaxed and straightforward than any other New Car transaction I have ever had (out of 6 lifetime so far). The best part... They are truly professionals and they make the process transparent and productive. Believe me!! The last thing I wanted to do when I woke up that morning was to buy a new car, but they treated me fairly. They gave me good value for my trade. It was a pleasure doing business with Spitzer Kia!!

Jennifer's Soul

My husband and I came in to get out of our trade, and left with a Soul The buying process went better than anticipated I recommend Bill Macadam and Jeremy to anyone for helping us get what we wanted

kia's got soul

I came in with my wife to get out of a dodge caliber and got Soul Bill Macadam listened to what we wanted, and fit us into the best vehicle for our budget I recommend him and Spitzer to anyone

Finally, My OPTIMA has arrived! Thanks Kurt

I came in for service on my Sportage and I seen the Optima I was looking for was on the showroom floor. Thanks Kurt and Tony for the excellent service.

Kurtis Price and My soul

Kurtis Price made my buying process very simple. Very Honest and open from start to finish. Thank You for everything

As Promised.

Let me start by saying I went to 6 kia dealerships and all of them seemed to not want to help me and they all had attitudes, except a certain salesman at spitzer kia Tom Peters located me what I was looking for with no attitude, it was a quick and painless experience...

Specific car.

Well let me start by saying I met a salesman that would not give up. My son who is very picky decided he wanted to buy a sports car at the beginning of winter and I agreed to help him. Well we went to spitzer kia just to see what was available and unfortunately there was not a car that fit his needs, so our salesman Tom Peters said they had many stores and he could find him what he was looking for. The next day the vehicle was at there dealership with our payment expectations, Tom is a real professional and did everything he said he would do, amazing because you do not see customer service like this anymore.

Made it easy!

Well my mom was looking to help me get a low car payment and said she heard good things about spitzer kia on brookpark rd., so we went up there and met Tom Peters, he was very upfront about everything and I even ended up with a lot more car then I expected for a very low monthly payment, thanks again Tom.

JUST LOOKING

Went to spitzer kia to just look at my options on a new kia, and my salesman Tom Peters was very helpful, I explained to him that I did not have much credit and he still seemed as though I could still take my vehicle home that night. He just kept saying make sure this is the car you want because I will make this happen. In the meantime I am very happy with my vehicle.

my new vehicle

Spitzer Kia, Jeremy, and the salesman Bill Macadam were great. They listened to my needs, fit the purchase within my budget, and allowed me on my way with my 2012 Nissan Versa. It was a great experience

great purchase

I came in with a purpose, to get the best vehicle for the best price and spritzer delivered With the help of the salesman bill macadam, I was able to leave with a great car.

my rio

I came in unsure of what I wanted or what I could do, and the salesman, bill macadam listened and got me into a rio I would recommend spritzer and this salesman to anyone

Pam Sidelka

George and Tony were very helpful. Was totally satisfied with the experience.

New car smell!

Bill Macadam was very helpful in assisting me with my Kia Rio purchase! Thank you for all your support during the buying process!

Service

I have currently visited 4 Kia dealerships. Spitzer Kia was bar far the best experience I have had thus far. I have previously had a bad experience at another location, but Spitzer Kia had gone above and beyond for me. I am a very satisfied customer and was able to get the vehicle I wanted. I will continue to do business with Spitzer Kia and refer everyone I know that is in the car buying process. Everyone I interacted at was very professional and courteous. I really felt the staff was looking out for my best interest rather then what kind of money they can make off of me.

Kurt Price made it Happen.

Didn't think it was possible, But Kurt made it happen in my budget and what I was looking for. Will definitely recommend Spitzer and Kurt

GREAT DEALERSHIP--GREAT EXPERIENCE

GREAT BUYING EXPERIENCE, VERY PROFESSIONAL. WILL DEFINATELY RECOMMEND THIS DEALERSHIP

melissa kisner

I had a good experience at Spitzer Kia every one was very nice and had a lot of knowledge on their vehicles. I would recommend all my friends and family to come here to buy their next car.

great service

my experience was great, great customer service and was very helpful with us getting a used car that was in our price range

Kurt and Tony made this PAINLESS

I came in not knowing what was going to happen and Kurt was straight to the point. Will definitely recommend Spitzer Kia, Tony Black, and Kurt Price to everyone.

tony and kurt

I didn't think that going to get tires would turn into a BRAND NEW SOUL. Thanks Kurt and Tony for the excellent customer service.

Great Service

My sales person Sean Brown was excellent!! He provided amazing service, I would recommend Sean again to any of my family and friends.

kurt price and my purchase

Quality of customer service was AWESOME! will definately come back.

Spitzer Kia Team esp. George Woods

Buying a car is sooooooo stressful with all the choices, and making sure that I would be approved for the proper amount that I would be able to afford. George Woods made this very easy looking and finding me a car that fits me and my budget. I couldn't express enough how comfortable I was dealing with Spitzer Kia especially after the bad impression I got from other car dealers during this process.

Buying a new car

This was easier than getting my plumber to come to fix my leaky faucets ! I am so pleased with every part of this process ! Bill Macadam was great from the moment he held the door for me to the last handshake ! Tony was a doll too. I will tell anyone that needs a car to come here and nowhere else :)

my great experience

had a great experience and understanding of all my questions thanks to Mark great job guys

KIa Love

Our salesperson Chuck,took good care of my mother. She got the car thst she wanted for a fair price.

Easiest car buying experience ive had

Vincent Viscusi was excellent. He was fair, honest, and precise. I will recommend Spitzer Kia to all who will listen.

Kurtis Price Definately Great to Work With!

Overall I have to say that Kurt did a GREAT job getting me what I was looking for. He was very patient with me and my wife.

Kurt price and my Kia Spectra

Great service when I came to kia west. salesman Kurt Price was very helpful and helped me get a great car. will come back in a couple years to get a new car!

Great Service

Despite having bad credit Vincent and everyone else was extremely helpful and able to get me a car with a lower payment than I expected. The entire staff is very friendly and helpful and I fully recommend Spitzer to anyone.

great times at spitzer kia

I just got a car and was very Happy that my sales person was Vince because he made me welcome to buy a car. So if you need a car come ask for Vince

LOVE MY NEW SORRENTO!!!

I had a great experience at Kia Spitzer in Parma!! Our sales consultant Chuck Berardinelli was very helpful and wanted to make sure we got everything in a car we were looking for!!

betsys rio

I came onto the lot with a Rio in mind, and left in the new 2013 Rio Bill Macadam made the process possible That's the way buying a vehicle is supposed to be, no hassle

Grand experience

Bill Macadam was a professional. I appreciate his style, he was obviously dedicated to the sale of the vehicle while not overwhelming like many sales professionals can be. He took down what I was considering in a vehicle and did what he could to find what was right for me. I am pleased with their service. I have visited several dealerships that were much too anxious to push me into whatever it was they were hocking or wouldn't take me seriously due to my age. Bill was reserved, but personable. I am glad I came to Spitzer Kia in the Greater Cleveland area. I would recommend this dealership and this sales person to others in the market for a vehicle.

Bought car very easy.

Well me and my wife said early Saturday morning we were going car shopping but were not going to buy until next month, well we ran into Tom Peters and he listened to what we were looking to do and he made it so easy we took our new car home that same day thanks Tom.

My New Explorer

I just wanted to let the world know that the experience that I had a Spitzer Kia was phenomenal. I wanted to get into a newer SUV and out my current Sportage, because I wanted a bigger vehicle. Vincent really understood what I was trying to do and made it happen.

Thought I was giving my Soul away instead, I got 1