South Hills Lincoln

4.3
Overall Rating

Customer Service: 4.4 Buying Process: 4.5 Quality Of Repair: 4.1 Overall Facilities: 4.5


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Best dealership in Southwestern PA!

5
Kathleen on 10/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best customer experience I've ever had! The employees in the service department went above and beyond to make me feel like their most important customer, from fielding questions with enthusiasm to going the extra mile to make sure I had the loaner car I wanted. Jenelle is an absolute delight to work with! In fact, every single person I talked to, from sales people to the cashier, exhibited a high degree of professionalism and courtesy. Kudos to the staff for their exemplary customer service! You've earned a lifelong customer.


To Southhills Lncoln

5
Fred A Sorce on 09/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchase a new Lincoln MKC at Southhills Lincoln. This store is a perfect place to buy with confidence . The personnel at this dealership is superb.


Bad service

1
paul on 09/09/2016

Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Took truck to have warranty work done. Didn't fix issue after looking at it twice. Also performed state inspection and passed vehicle with a brake issue that NEVER should have passed safety inspection. Took truck to a different dealer and they fixed it on the first try!! Never did receive a customer satisfaction survey from anyone about this dealer.


James A. Gregg

5
Jim Gregg on 06/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The people are great to deal with, Thats why we deal with them. There Great.


Easy and friendly

0
Cristy C on 04/29/2016

Jeff and Ken were very friendly and knowledgeable. They worked with me without being pushy. I'll continue to be a customer!


Linda S, Pittsburgh, PA, April 26, 2016

5
Linda S - #1 fan of South Hills Lincoln on 04/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

As a customer of South Hills Lincoln since 1988, the experience with this dealership has always been excellent. Yesterday I picked up our 7th car from them. Another wonderful, stress free purchase! Also, peace of mind knowing that the Service Department will take care of any issues is very important. Professionalism abounds at this dealership in all departments and the cars are so reliable.


Bought a new Lincoln mkx

5
Sandy Scaff on 04/15/2016

Buying Process: 5.0 Overall Facilities: 5.0

This was my third mkx from the South hills dealership. my salesman, Ken Carl was a pleasure to deal with. He was very knowledgeable. He knew his product. Jeff in financing was great. He and Ken both did a fantastic job and we were happy with the deal we got. I love my car and will certainly continue to recommend the dealership. Sandy Scaff


Great experience

5
Cathy M on 04/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the very first visit looking at used Navigators and meeting Jeff the salesman, who went beyond just showing us cars on the lot, to offering to hunt the type of Navigator that we were looking for and Dennis in the financial department it was a great experience. Jeff was truly interested in helping us find what we wanted with no pressure to buy, which has been our main turn off with many dealers. We leased a 2016 Navigator L which I absolutely love and we would definitely recommend South Hills Lincoln. Quality cars and quality employees.


Great Expirence!

5
Julianne McGann on 12/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had such a great expirence buying from them! I had a limited budget and they worked with me to get me into a great used car! The process was quick and easy, everything was signed and done within a half hour and they were showing the features of my new car. They even topped it off with a bow! I would absolutely go back to buy vehicles in the future, and recommend this dealership to friends!


South Hills Lincoln--always, par excellence

5
Maggie on 03/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Have purchased a number of vehicles from salesman Andy Kochifos who is extremely knowledgeable. He inquires as to my needs and suggests a model that meets those needs and requirements. Never pushy. I am always satisfied with my experience at the SH Lincoln dealership. The service department has always been courteous and have done a supberb job. I woujldn't trust any other facility to work on my car. Every employee is courteous.


Great People

4.7
KC on 03/11/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a new Lincoln Mkx and have never had a better buying experience. Every employee of South Hills Lincoln that we encountered went above and beyond to make us feel like family. I will highly recommend South Hills Lincoln to all of my family and friends. Great place to do business.


Great Place to Buy

5
KWT on 10/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Every time me or a family member of mine needs a car, we choose South Hills Lincoln. Their customer service is excellent. They do whatever they can to find what you're looking without pushing you into an uncomfortable situation. I will always go back to South Hills for as long as I have a need for a car.


caring and friend service

5
Ceppie on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a vehicle from the dealership and I am more than impressed. The staff was very friendly and more than happy to answer any questions or concerns I had. They weren't pushy at all. Finishing the paperwork was a breeze and I even had a few laughs as they seem to really want to get to know you instead of just trying to get you in and out. I love my new car and the comfort they gave me knowing if i had any problems I was able to contact them and they would do their best to assist. Recommend to anyone trying find a great car as well as great people.


Horrible experience!!!

1.2
Shelly1971 on 04/22/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

Well, as a woman, I thought these days were over. I had a bad feeling buying the car, but went ahead with it anyhow, it was the car I liked. The service department was like something out of the 1950's. Talking down to me, like I didn't know a thing, like I wouldn't know because I'm a woman. Took them a week to get the part, then they didn't bother calling me for another week. When I finally took the car in, there was to be a loaner car as per my conversation with the Svc. Mgr., I show up with little time to spare to get to work, and sure enough, they don't know anything about a service loaner. Will never buy from them again, and will never take my car their for service again. Horrible.


South Hills Lincoln was a good shopping experience

5
Tom on 12/28/2012

Customer Service: 5.0 Overall Facilities: 5.0

I have been browsing area lots for a used vehicle and recently stopped at South Hills Lincoln. Their facility is recently remodeled and their used car selection was extensive. I was treated with respect and wasn't pressured. I will go back when it's time to buy. I would recommend this dealership to a friend.


Friendly staff, no pressure salesman

5
#1SteelerFan on 11/01/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very happy with my new (used) vehicle purchase from South Hills Lincoln. Would recommend this dealer to a friend.


Used late model

2
2008gt on 11/05/2011

Buying Process: 2.0

I took my 2008 vehicle to trade on a 2010 used vehicle. The salesman gave me a price difference. I reminded him the dealership had just dropped the price of their vehicle $2000.00. He went to see his boss, returned, then immediately took back the paperwork to reduce the price of my trade in. I told him this was not fair, and left. The salesman called me the following day, not to counter offer, but to tell me why the deal he made was so good and I should buy. No sale.


$62,777

Mileage: 41729

Color: Other

Transmission: 10-speed Automatic

Body Style: SUV

City: Pittsburgh, PA

Engine Type: 3.5L V6 24V PDI DOHC Twin Turbo

$36,777

Mileage: 17234

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Pittsburgh, PA

Engine Type: 2.0L I4 16V GDI DOHC Turbo

$38,997

Mileage: 20265

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Pittsburgh, PA

Engine Type: 2.0L I4 16V GDI DOHC Turbo

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