Sound Ford

First time at this dealer

Friendly answered all my questions in a timely manner, great job

Buying our Ford Fusion

Our experience was every good. We started by meeting a young man, Phazel which worked with us. He greeted us at the door and was very helpful. He asked what we were looking for and took us to the vehicles and showed us the models. When we decide on vehicle we went on a test drive and he explained all the features. My wife and I are not tech savvy and he took his time to explain everything so would understand. The buying experience wasn't bad either, from start to finished it took only two hours. We settled on a car and price and then onto finance and done. For all the vehicles we have bought through our life right now this was by far the most pleasurable.

Ants??? In a Vehicle? Only Sound Ford/SNL

1st day of driving 2011 Chevy Mailbu, Key Fob that was promised to be fixed, didn't work. Had an horrible odor and cat/dog hair in car/console/seats but claimed to have cleaned the vehicle, which was poorly done, if done at all. Gas on complete empty-that was promised to have on full. Top it off...car infected with ants inside and out. I took several videos. Aaron was so upset, unprofessional, unapologetic, and so rude to me for mentioning these issues to him. I've never seen or heard of a Vehicle with ants! It's been nothing but unprofessional with dealing with Aaron Wilmot and Mike Emery. Time to bring this to the attention of Adam Larson the GM. Videos and all! No way these two individuals selling infected ant car with dead odor issue to people, should be representing the company of Sound Ford. #SafetyFirst#

Sound Ford Is A Wonderful Ford Dealership!

Sound Ford did not high-pressure me into buying a car. A staff member showed me all the cars I was interested in, and was very helpful answering questions. I enjoyed the buying process thoroughly. They sold me two cars this year at fair prices. I love both my Ford Focus cars. The staff at Sound Ford is so professional and yet so friendly. I am now a lifelong customer. Their facility is first rate! I highly recommend Sound Ford as an excellent dealership.

First oil change

I took my 2016 F150 for its first oil filter change. The service was done quickly and efficiently as I also had them rotate and balance the tires. The service writer was friendly, courteous and attentive. I chose this dealer cause they were able to fix an issue my buddy had with his truck that 2 other dealerships couldn't fix. The tech actually used diagnostic skills to find the problem

I purchased 4x F150's.

Mike was great to work with! He was very responsive and attentive to my needs. I will continue to buy from Sound Ford because of Mike.

Why I'm A Loyal Customer Of Sound Ford

My experience with Sound Ford has been excellent. They gave me a great deal on my 2016 Ford Focus Hatchback SE model, which I love to drive, and the buying process was fun, easy, and straightforward. I enjoyed working with all of the employees whom I had the pleasure to meet. They are professional but down-to-earth. On top of that, they gave me a free oil change a few months later.I have since purchased a second car - this time a 2016 Ford Focus Sedan SE model. It's a beautiful car, and again, the service I received from Sound Ford has been wonderful.I highly recommend Sound Ford to anyone looking to purchase a new Ford car at a very fair price. I understand, too, that they have a large selection of used cars in a variety of makes and models.

Great

Great Saleslady, Diana and great sales manager Johnny. Both did an outstanding job.

Nice Sales team

Mike and Ben- our sales team were a pleasure to work with as was James who handed my car to me. The lower score is simply due to the Body Shop dept. They were bad with communication to both myself and my sales team. They did not return calls and were quick in answers, not wanting to be bothered. They were also kind enough to leave oily finger prints on my car ceiling. I hope the rest of the service dept is not like that.

Great prices, great service

I didn't have a good experience with the Costco Rebate Guy, Jim Helland or the sales Mgr Kwok. Thankfully the Internet prices were so good and Rakesh and Mike L-B, Nabu, and Mark Jackson made my experience great that I am very happy with my new Explorer and Sound Ford!

Jtttty

Yay for this place is a good thing for me and the truck is big

It was a great experience all the way around!

We went in to buy a used car and ended up with a brand new car! John found the exact car we needed. We had told him exactly what was important to us. He found the car with everything we requested. With our credit I was concerned we couldn't even get a loan but Joe was amazing. We knew after talking to him that this was meant to be. He found us a very decent rate, Thank you both for your service. I will recommend this to friends and family.

Incompetent and Horrible Customer Service

I bought a 2017 Ford Explorer in August. My mistake was buying a brand new car when it had an issue with the 3rd row seats not operating correctly. I was assured that it would be a minor fix so I went ahead and did the deal, had them order the part and waited for a call from service to install the part. Service never called so after more than a week waiting I called and no one in service had a clue to ever call me. They did find that the part was in so scheduled me to come in. I brought the car in to get the seats fixed and day after day after day of Sound not being able to fix the seats and a bunch of fumbling of responsibility my car ended up not even being able to start. Apparently this was due to some software updates they thought needed to be done. Service called sales and sales called me and offered to put me in the exact same car for zero out of pocket. I agreed and when I showed up to do the paperwork I discovered I was actually being asked to pay an additional 2,900 to buy the exact same care. I blew a gasket and asked why should I pay more money for the exact same car when it was not my fault for the faulty seats. The response was it was not their fault that the seats were broken either. I blew a second gasket and asked for my money back. They agreed and then it only took 2 more weeks to get my deal unwound. There is a whole lot more to this story than I am sharing but the bottom line is that I will never purchase or refer anyone to this dealer. I was lied to countless times, the service and sales departments are on two different planets in terms of communication. Even internally the service department lost track of who was doing what between days. I will say that most of the underlings seemed very nice. The managers and up are clueless as to what customer service is. This was my first Ford purchase and Sound Ford left me with a horrible impression. I guess I should have bought the Kia in the first place.

2016 Ford F-150

We have always had bad experiences working with car salesmen but all of Sound Ford employees were great. Kayla was exceptionally knowledgable and helpful!

My husband and I had a wonderful experience

My husband and I had a wonderful experience! Alex was very knowledgeable and answered all of my questions. This is very important to me when working with sales. Mike worked to get our car with in a payment that worked well with our budget. Johnny was the man that got us in the right direction!

Mike was patient, yet very willing

Mike really displayed exceptional customer service as we shopped around at other dealerships. Mike was patient, yet very willing to compete and win our business. Mike has set a new standard for how car buying should be, and for sales professionals alike! Carrieanne and Brian Walker.

We enjoy the service

We enjoy the service here been buying cars since 2009.

Sound Ford

Had a wonderful experience from all of the staff! Mike was super helpful.

Exceptional customer service

Mike really displayed exceptional customer service as we shopped around at other dealerships. Mike was patient, yet very willing to compete and win our business. Mike has set a new standard for how car buying should be, and for sales professionals alike! Carrieanne and Brian Walker.

What a Difference

Easy, pleasant, professional, respectful, good value. Sound Ford competed with Harris Ford. It was a night and day difference. Happy to have made the trip from our home in Everett to Sound Ford in Renton.

Title

Fast, efficient and no messy haggling.............

Kudos to SoundFord Renton team and Kapil(Bill)...

I interacted with Renton (Sound Ford) team and they are very approachable and very friendly and provide all the information with related to the vehicle I am looking for and I am extremely happy with the vehicle which I purchased from Ford team. Great appreciations to the team. I would like personally thank Kapil(Bill) on his excellent customer relationship, value add services and opportunity for me to purchase the car(ford fiesta).

Union Shop, Union Wages

This a Union Shop, paying Union wages, selling American Made vehicles, If you want an easy way to invest in America, stop by and visit Vitaliy and purchase a vehicle made and maintained by Union Workers!

Outstanding

I wanted a fair price on a new f350 and a fair amount on my trade in, I received both in a fair amount of time. Thanks to Bill Rajpal and Jay, both a pleasure to deal with. Thank you.

Direct Deal No Games

I went to Sound Ford after feeling disrespected by 2 other dealers offers to purchase a Mustang, The first dealer in Tacoma tried to offer me a deal with a higher interest rate than the one I already had on my trade, no gap insurance on a base Eco-Boost. , The second dealer just made a ridiculous offer, an extremely higher payment. So high it was comparable to renting an apartment in Seattle! So when I browsed the lot at Sound Ford Jay came over and his conversational, un-salesman like approach was refreshing. He introduced me to the Sales Mgr. who asked me straight up. What can we do to put a deal together? After a brief conversation, we were able to meet on numbers and financing and I got the Mustang Eco-Boost Premium I wanted. I'm very pleased with how they treated me with respect, and i left with the car I wanted. I tell all my friends to check out Sound Ford when they're considering buying a new car. When the time comes for my next Mustang, I will go back to Sound Ford.

driving away with a 2017 escape - dreams came true

I was such an enjoyable time with Inette and gettingfeel for the car we really want. She had all the answers to our questions and detailed the car to perfection and synched our phones - thank you!Johnny knew how to make the deal and the back and forth was a great dance and options lead to win win situation. He knows his competition and how to come up on top! Nabu then showed us the best way to finance the deal and offered warranties that can not be refused!

Driving away with a 2017 Ford Escape

What a great experience to have a woman, Inette, gives us a change to experience the Escape. She introduced us to other features and we all got excited together about the quality of the car. Johnny beat his own deals and Nabu impressed us with a 7 year warranty that we could not refuse.We highly recommend Sound Ford dealership!

No Pressure, Very Friendly

The selection of inventory was great. Fast completion of sale..

Johnny was awesome!

We went in to trade my escape in for a larger more spacious truck and Johnny one of the managers worked with us until we got exactly what we wanted.

Great service

Great no hassle service. The service manager Johny worked with is to meet our terms and got us in th vehicle we wanted! All the staff that helped us out were amazing!

Sound Ford Experience

It was great dealing with our sales person. No high pressure sales and when he didn't know something he told us he didn't know but would find out. All in all it was the best experience with a car dealer we have had. I think Sound Ford knows how to treat their customers. I would definitely buy from Sound Ford again. Thanks for a great experience.

Great buying service

Tracy Brown was very helpful in getting us the car we wanted. Rostislav was very helpful explaining the details of the car.

Low Pressure Environment

I had a great experience with Sound Ford! They were very low pressure yet still showed interest and value in my business. Noweh was very respectful and polite during the test drive and through our negotiations with management. They made the process quick and relatively painless. Sound Ford is noncommission sales so I felt no manipulation or pushy sales environment.

Enjoyed shopping here

Nice dealership, exceptionally nice employees (especially Jay). Also got a ride from home (awesome!). The guys were easy to deal with and were nice with the negotiations =).

Very disappointed

My husband had a number if calls to come down and look at a car. We have been in the market for a new car for some time now but due to our credit we were waiting. He made it clear to this lady of our credit situation and explained we do not want to waste anyones time. She promised they can help us. We made an appointment came down and was helped right away. We were looking into an SUV but found it would be too much monthly and ended up chosing a Fusion. We made it clear of our credit situation to the dealer, gave our score, even pulled it up on our phone for proof, we made it clear we did not want our credit ran enless they can get us in the car due to the lowering of scores when enquiries are made. They daid they can help us. Webwere there for 4 hrs filling out paper work as if we got the car, had our credit ran and made to believe we got the car. They sent us home without the car because we needed to switch over ins. The next day we got a phone call asking hiw we are liking our car. I explained we do not have the car we waiting for conformation from the finance department to send things through. He says he will call back, I never got a call back. I had to hunt them down so we can make sure everything was good to go before we switched the ins over. After a number of attemps they FINALLY got back to me to tell me we did not get the car and we need $7,000 down. And treated us like we were not important. I am not upset the fact we did not get the car, I am upset the fact we were up front on everything in detail and they still ran my credit knowing what it already was. Funny thing their score showed higher that what I showed them. THEY SHOULD HAVE KNOW I WOULDN'T BE ABLE TO GET THE CAR!!!!!! Now I have to work at bring my score up AGAIN!!!!! I WILL NEVER GO THROUGH THEM AGAIN AND YES THE WILL BE REPORTED TO THE BBB. Sad thing is, we have a house closing in a month and will have $20,000 to put on 2 cars, SUV and F150 and the WILL NOT GET THE SALE. I should have just waited in the first place. Lesson learned.

Overall a great experience

Overall, I had a very positive experience. Inette Wollf, who took me on my test drives, was patient and attentive. She worked with me to make sure I had a great experience, and also found out the answers to any questions I had. She even contacted me after the fact to see how things were going, and to help me with any issues that came up after driving my new vehicle for a little bit. I greatly appreciated the work she did and how helpful she was.

All around great service!

We purchased a 2016 Focus Hatchback. It is our very first new car and we couldn't be happier. Becca and AJ were extremely helpful and made this the best possible experience we could have asked for. Thank you Sound Ford!!

Awesome service!

What a great customer service from Sound Ford! I worked with Jay in Sales and Joel in Financing in buying my 2016 Ford Escape Titanium, and both were very helpful and friendly. Brandon was also very easy to work with. The team made the buying experience quick and very pleasant for me.

Car purchase

I don't like anything about the car buying process and Sound Ford made the process easy and smooth. I used the Costco buying program and the sales team was very helpful and nice allowing me to get a good deal without feeling taken advantage of...

GREAT SERVICE AND STAFF

Great sales team, bought a 2016 f350 diesel very informative and helpful staff!

Great experience

My wife and I had a great car shopping experience at sound Ford, Becca, and AJ the sales associates made everything easy and actually fun will definitely be back to purchase a new Ford truck.Thanks again for the great service, Sincerely Tim W

Ford Mustang

I bought a 2016 Mustang great costomer service very professional if I ever need another car sound Ford is going to be the place I go

Friendly staff, large selection, great prices

I traded in my focus ST to get a regular focus (I know, I'm a boring person). I was leery of going to Sound Ford because of what I'd heard about them and Renton is a sketchy place. I was pleasantly surprised however. They gave me a great price on the trade in and on the new focus I bought. Sales staff was friendly and helpful.

SOUND FORD ROCKS!!!!

Everyone at sound ford is amazing, they make you feel comfortable like you are one of their friends. They have done amazing business and are very easy to work with on getting the exact vehicle that fit my needs. And one of their managers, Johnny, was amazing and made it real easy, fast and smooth. Thank you sound ford for everything!!!!

Good and not so good

I live in Oregon and I went to Sound Ford because they had the best deal on the car I wanted. Staff was friendly but felt dissorganised. I had multiple people ask me for the same thing and the financing deal that was supposed to be worked out ahead of time had to be changed because someone left some information out. I'm happy with the purchase and for buying a car it went about what I normally expect out of a dealership. Just was hoping for a little smoother transaction.In the end I had to work with upper management to get all the kinks ironed out, but was taken care of in the end.

Courteous and Helpful Sales Staff

The sales staff was very proactive and helpful. We purchased some accessories for our car and they made sure it was hassle free for us to order and had them installed where needed. The financing process was very painless and quick.

Accommodating.

From the immediate phone call from Chris, to the greeting at the door from Dave, following the determination from Jay searching for keys to Jerry finalizing the details on how to function some of the features on the vehicle. It was excellent. These four staff members were very knowledgeable and gave the extra effort to find an answers if they did not have one themselves. The had the patients to answer questions that were asked multiple times in different way to ensure that I completely understood what I was reviewing on the numbers. I would highly recommend this location.

Lousy customer service

Did not transfer title of trade inDid not take care the of issue as promised No calls back regarding traffic ticked I received from new owner of trade in Ticket they said they would take of was sent to collections damaging my credit..Beyond angry...they sold my trade in to a wholesalers. The title was thier responsibility to transfer .you cannot sell what you do not own...

Great Service

I purchased a 2016 Expedition. The service was excellent, both friendly and helpful. I would purchase a vehicle from them in the future.

Great people!

I was in yesterday and I have to say A+!! I met with a young kid named jonathon and he showed me my perfect car! Then I met with Dave who was fabulous on the entire process! He really made my buying experience excellent! I will definitely recommend these guys to friends! For all who read reviews, sound ford is wonderful! Thank you guys

Great Experience at Sound Ford!

My husband, Matt, and I purchased a red Ford Escape SE. Our Salesman, Ben, the Finance Rep, Joe, and the Assistant Jonathon, provided excellent customer service to us during the purchase! We are glad to report that we found Sound Ford to be highly professional and just the whole car buying experience was easy and friendly. We've already recommended Sound Ford to our family and friends and will continue to do so. Thank you, again, Ben, Joe and Jonathon!!

GREAT EXPERIENCE!!

My experience with Sound Ford was nothing short of AMAZING! Everyone was very helpful and bent over backwards to be sure that I was happy and got the deal I was looking for. Financing was a BREEZE!!Thanks to everyone at Sound Ford for their great work - I love my 2016 Ford Escape SE.

Business Professional

I purchased a 2016 Ford Focus. From my first inquiry over the Internet, the staff was very helpful giving me some options with varying price ranges. I choose a Focus and finalized the sale at the dealership. The Sound Ford salesman was courteous, professional and fair.My whole car buying experience took less than 24 hours, and I'm extremely happy with my new Ford vehicle. Thanks Sound Ford!

Good experance

Ford Escape 2.0L ecoboost w/tow package. We love our new car.

Great staff - 2016 Transit for a growing family

We had out grown our mini van and were looking for something bigger. We never considered a Ford until we found a Transit passenger van. A 12 seater is just what we were looking for and there are not too many options to choose from. Not many dealers have a lot of information about these as they are normally for cargo. We were introduced to Sound Ford and were able to find something just right for our family. They were able to get us the mid roof Transit that we were looking for. It is able to pick up all the kids and a few friends as well. The van is so fun and easy to drive, not at all what we thought it would be like seeing how big the car is. We had an issue with the battery in the first week and Sound Ford went above and beyond to help us get the van fixed up. Even though it was a huge inconvenience they were able to help us out and really feel like they cared about our family and not just selling us a car. We had genuine follow up phone calls from more than one person to make sure we were good and still happy with our van. We get questions/comments on the Transit where ever we go and we are happy to show people how amazing the Transit is with hauling all the kids around as well as still having a ton of storage space. Picking up visitors at the airport with all the kids is no problem. People at the airport are always amazed when we show up how much room there is and how quiet it is inside when driving. We are more than happy to point people to Sound Ford where they can get excellent customer service and friendly people who have most of the answers and are willing to find them if they don't, instead of giving you a fake answer. I never really thought I would own a Ford before this but I will definitely talk to the people at Sound Ford the next time we are in the market for another car. They made the whole car buying process so easy and absolutely no stress. I would recommend Sound Ford to anyone looking for a car. The worst that would happen is to meet friendly, informative people who will answer all of your questions.

Great selection and friendly staff!

Excellent selection, expedited speed with getting financing and paperwork done.

Friendly staff, great experience

Everyone was very helpful! And made buying a car an easy and pleasant experience. Kwok was very knowledgeable and went above and beyond my expectations.

Buying a Ford Edge

My purchase of a 2016 Ford Edge was a pleasant experience. My questions were answered in a direct and professional fashion. The negotiation process was open and appropriate. All staff were friendly. I will buy again from Sound Ford and will recommend the dealer to friends and family.

Great Service & Clean Facility

Sound Ford was very easy and quick. Enjoyed my experience. My only change would be fresh coffee while we waited.

Sales Team Great, Service Dept Not-So-Much

Our experience with the Sales Team was really positive and everyone we met was great. Unfortunately, that could not be said for the Service Dept. We ended up paying $800 for our issue to not be fixed and we weren't even able to leave the parking lot, even after they said they fixed the issue. The check battery light came back on immediately after I turned the car on and really makes me wonder how well they checked their work. The Service Dept also refused to refund our money, even though the car was not fixed, we traded in the car to Sound Ford and our Salesman said they would honor that.

Wonderful Experience-Very Easy

Everyone was very professional and kind. I appreciate that they came and picked us up. The only suggestion I have is maybe a real time estimate on how long it will take to see the loan officer. We could have gone and grabbed lunch while we were waiting and it would have made the wait easier. Thanks guys! We really appreciate/love the car.

Great service

Went in for an oil change and left with new car:)

Escape

2016 Escape. I love it. Jerry was very patient with me helping to decide which vehicle was right for me. He is a great young man. He made sure I new how to operate all the gagets and set my radio and phone up for me. I believe his manager was mark.very nice as well.

Worst Service

I had an 8:30 appointment to get my car serviced. I arrived on time and was met by a women with an overwhelmed attitude. She supposedly checked me in. My car was parked in front of the office and I assumed all was well. As I sat in the customer lounge for 2 1/2 hours I discovered my keys inside my pocket and my car still left where I parked earlier that morning. I checked with that same service women and she told me my car was ready for pick up. Hmmm .. I still had my keys and how is my car ready? She still had that overwhelmed look. Evidently she lied to me and I caught her lie and I was not happy. I decided after buying 3 cars from Sound and referring 3 other family members , they are just tired of my business. I end up leaving without my car serviced and contacting another dealership who happily secured my car with a smile.

Typical deception. Say one thing and do another

Was told the 2015 explorer was in great shape both I and out. I made the trip 25 miles from Tacoma. Turns out the wheels were pretty torn up. They agreed to swap the wheels out and get me two keys. After I took the explorer to my mechanic, and spent a bunch of money, they withdrew their offer and told me to take it or leave it. I worked with kwok and Mike Berry. Not very professional.

2016 Mustang

I purchased a 2016 mustang, staff was very friendly and the experience was good!

Great Customer Service

I was amazed at how friendly everyone was. I felt like I had been rude and difficult to work with, but they stayed friendly from the moment I arrived until the moment I drove off with my new car.

My Sound Ford Story

James Adams was very quick to respond to my initial inquiry for information about the availability of a particular vehicle by responding to my first email. He was able to recommend an alternative vehicle during my first visit, and quickly arranged for a test drive. During the test drive he was very knowledgeable of the vehicle's bells and whistles. I was very positively impressed and want to thank James for such great customer service. It's my first visit to Sound Ford and I would most definitely stop by again to shop for a new vehicle in the future.

Overall a good experience

I had scoped out a new Ford Fusion on their website. It was a very good price, and the price beat everyone else out by 5000 or more for a NEW car. I arranged a meeting to go test drive and purchase. When I arrived there the next day, the price had gone up 500+ dollars. I didn't have any proof that the price went up, only my word, and the website price matched what they were showing me. They gave me a higher trade-in value to make up for the gap in the price I had originally thought I was coming in to see, so I DID get the price I had seen the day before. But because of this, I wasn't able to negotiate anything else down.. so they got their original price (the day before's price) + all associated fees that go along with buying a new car. Overall I thought they were friendly, both through email and in person, and the place and selection is very impressive for a car dealership. I'd recommend them, but make sure you print out the price you're seeing online and double check it to avoid the experience I had when I walked in. Or potentially have some other kind of record of the actual price you're discussing through email or whatnot. Overall happy with the experience, and plan to come back to them when it's time to buy yet another new car.

Amazing service

Amazing staff, great salesman Eric was amazing and a good enviroment at the dealership

Happy I chose Sound Ford!

I purchased a Ford Focus and I am 100% satisfied. I love driving it every day! My salesman Tracy helped me choose my ideal vehicle he is awesome! A friendly and trustworthy environment for car sales

Great Customer Service!

I used the Costco buying program and they connected me with Sound Ford. I was looking for a very specific Ford F-150, and they were able to locate it at no additional cost to me. The staff was super knowledgeable and willing to help me with my specific needs. I would recommend this dealership to my friends and family!

Great pricing and helpful people

2016 escape, fast friendly buying experience. Best price around!! Will definitely visit again if I buy another Ford.

2016 Mustang

I bought a 2016 Mustang and I absolutely love it!!!! I loved my 07 as well, but Ford took the 2016 to a new level. I arrived early to the dealership on a Friday morning at 7:30. The receptionist called in Mike (who came in early) just to help me find the car. Mike didn't pressure me at all. I told him what I wanted and that I wanted to get through the process quickly and painlessly... Mike did just that. He got me into my dream car for a fair price. The porters, receptionist and all of the staff were so friendly and they really seemed happy for me.

Totally satisfied with Sound ford Experience

My purchase of a 2016 Escape Titanium was great. My salesman Vincent was excellent to work with. The whole transaction was smooth from start to finish.

Great Experience at Sound Ford

Ben, Adam and Joe were great. The process was enjoyable not rushed or pressured. Ben took the time to have the car cleaned and detailed a bit before delivering. I highly recommend Sound Ford

Great sales representative, excellent pricing.

I purchased a Ford F350 from Sound Ford. The sales representative was extremely professional and knowledgeable. The price paid was far below other deals in the state.

2016 Ford Explorer

Kameron Mack assisted me with the purchase of new Explorer. He was professional, courteous and very helpful during the test drive and helping to select the vehicle that met my needs. The dealership worked efficiently - I test drove the car, looked at purchase vs lease, got the paperwork processed and left with the new car in a couple hours.

New car from Sound Ford

FYI I don't give perfect scores 'cause there is always "something" that could have been better/faster. That's just my experience w/auto purchasing. The gentlemen(Rakesh and Vincent) I met with were great. This was the least hassle I've had over my 50 year auto purchasing experience. It was still too long but I'm not sure how you would reduce w/out changing your whole process. I especially like having contact with only one or two people at the sales level and not having to also talk to the 'manager'. In my sales experience I've found this reduces the chance for miscommunication and confusion. The car is great so far. It's been a long time since I've driven a performance car but I'll get back in the swing of things.

Helpful staff

I purchased a 2015 Ford Focus Titanium. Eric was very helpful explaining to me all the different gadgets in this vehicle.

F-150 success

I went in looking for a F-150 XLT that we found on the Internet. The staff was very helpful and went out of their way to make sure we had the best deal possible, considering my situation. We left the dealership more than satisfied and now I have a very sexy tuxedo black F-150 in my drive way. Thank you.

No pressure. Great deal!

I had a great experience with Ben and Sound Ford. I was looking for a specific 2015 Ford Focus SE Hatchback. They didn't have the exact car I was looking for. But Ben made me such a good offer on a similar car, that was loaded with features and extras I thought were beyond my budget, that I was compelled to get that car. The fact that I could go to a dealership and get an amazing deal without having to haggle or stress out is amazing. It's how buying a car should be!

quick and complete

2016 focus. Good service. Good patience with difficult requirements. Raj did well with being flexible in support of my limited schedule. Finance was responsive and came in early to make sure I was able to meet my time constraints.

Excellent buying experience

One of the best experiences in buying a new car. Kwok, Ben, and Cam made the process easy.

Purchase Truck

Sale went smoothly start to finish...........................................................................................

Excellent Service!

The staff was responsive, friendly and helpful, and willing to work with us to find exactly the right truck for our needs. Kam was delightful. We will definitely return to your dealership if we decide to purchase another Ford.

Great services and friendly staff.

It was a great experience. The staff worked very hard to find me the F150 that I wanted and at a price that I could afford. They also made sure that it did not take all day. This our second vehicle that we have gotten at Sound Ford.

Sound Ford

I walked into the dealership, and was instantly greeted by the front desk clerk who then helped me meet a salesperson: Vincent. Vincent found out what my needs were and sought to help me out. He listened to what I was looking for and showed me multiple vehicles that could meet my requests and budget. I felt very informed in making my lease decision. The sales manager and Vincent were open to negotiating payments based on my needs and credit. I felt like I was listened to and my needs were met.I left that day with a Ford Fiesta 2016 lease and Vincent helped me set up my phone and made sure things were tidy! Overall, I am SO pleased with the level of professionalism and help I received from the staff. I would highly recommend Sound Ford, and more specifically, working with Vincent as a salesman.

Positive experience

We purchased a 2016 Ford Escape SE at Sound Ford. The deals were amazing. The salesman who helped us, Brandon Avery, was very knowledgeable about all the options available. We never felt pressured or uncomfortable. We could not have asked for a better experience. We would definitely feel confident working with Sound Ford again.

new car purchase

relaxing atmosphere. that all............................................................................................................

Great Service

Extremely happy with my purchase from Sound Ford. They worked with my needs and were very professional. I will be buying my company cars here from now on.Thanks,Kelly

Ford Escape 2016

Ford Escape which is perfect for all our needs. The staff helped us right away and we hadvery good service.

Doing it the right way

We had to return and our Escape for a different vehicle due to a mechanical issue just 2 days after our purchase. I was dreading trying to deal with an exchange, not knowing if that was even possible. The staff made it very easy for us just pick a different vehicle, we signed a couple of papers and drove it home, no problems. Thanks for standing behind your product.

Outstanding value and sales team

Fabulous staff, painless negotiation, outstanding follow up and value. All you can ask from a dealer.

Great

Great. Smooth process, fair deal! Will recommend to others

I love my car

2016 Ford Mustang. Service was wonderful. I didn't feel any pressure to buy like you usually do when you look at dealerships. Everyone was nice. The receptionist was a sweetheart and even called a salesman to come in because I was in at 7:30 and didn't want to wait until 9 am. Mike was very nice and helpful. Giovanni was sweet he showed me around until I was able to meet with Mike. Rich the owner was very kind. I forget the name of the guy who showed me how the sound system works, but he showed me all of the features that the car has, again really nice guy.I felt like I was treated with respect and that they appreciated my business. The finance guy was very courteous and explain everything. They all seemed to care and were excited for me in getting my dream car. I was out the door by 10 am.

Good service

Good service need more characters this should work

Awsomeeeeeeeeeeeeeeeeeeee

Had a great time, got the deal that I wanted. Great to work with, love my new truck, will go there again, I glad I took the trip to go there.

Great service and Facilities

Typically salesman get a bad rap but when we went to look at a few different SUVs. Our sales man was on point. He was diligent in helping us find our needs and car packages that would fit those needs. What we should have and what was extra. He was a true business man. That's the kind or powerhouse player I would love to see every time I buy a car or SUV a true gentleman.

Great attention to the customer and lowest prices!

Lowest price on my new Ford Fusion. Follow up on the sale was exceptional. I was contacted in less than two hours regarding a concern I had expressed on the sale.The dealer also agreed to put the car on hold for me and wait until my next paycheck to cash the down payment check, so that I would not lose the deal.

Great staff

The staff was very friendly and not pushey. Considering we came from 6 hours away to get this car. The dealership even picked us up at the air port. Great customer service!

Good car buying experience

Buddy was attentive, listened to what I wanted did not try to over sell me but also made sure I knew what my options were. His follow up was also excellent.

Great Service

Eric did a fantastic job at helping me with my purchase. He was supportive and not pushy and I would definitely continue working with him in the future.

Customer

Very helpful and knowlegable, and Raj was a great person to work with.

Great job

Great job! Hau did great job showing us cars and we had good experience test drive the car....

Great Service

Very friendly, efficient and knowledgable. Everything was as stated in the advertisement

Excellent Salesperson!

Purchased a 2016 Ford Escape S and the service was great and the staff was very helpful. Thanks!

Great people. great care

you are doing great. I sent few friends to you already. Thanks a lot.

Review

I was pleased with the service I got from Sound Ford in the purchase of my Ford Fusion Energi.

mister

straight forward, pleasant staff, good follow upnot pushy etc etc a good experience

Excellent Salesman

Vincent Vu was EXCELLENT in every way. Without him, we would have chosen another Seattle dealer. He is the best sales person we have ever dealt with, in 30 years of auto buying experience.

2015 Ford Taurus Purchase

My wife and I came in on Sat. 10-24-15 not knowing for sure just what we wanted. I had previously spoken to Chris Hooten-Smith via phone regarding a truck. I requested him the day we came in. He was extremely helpful as we looked at the Explorer, Taurus and Escape. We left unable to decide. The last thing Chris did was give us additional info on an incoming Taurus. That evening I reviewed the info on the Ford Taurus. My wife and I returned to Sound Ford the next day. Chris was off. We met with the Sales Manager A.J. Hammack and Sales Associate Brandon Avery. Both were extremely helpful with the subsequent road test and purchase of a Ford Taurus, which my wife loves. Other than a mistake with the online pricing and a door dent, which was later repaired, I give high marks to all that helped us including Nabu(Finance). I certainly will be back for another vehicle and will recommend Sound Ford. Thanks to all for your help. Doug and Jan Fuller

Helpful and trustworthy

I bought an F-150 and they were helpful in finding the right one, gave me a great price. I did not feel pressured or intimidated by the sales staff.

Awesome experience. Highly recommend.

I came here because I know that Sound Ford has the best service department, which sounds strange, but that's the most important long-term relationship when you buy a vehicle. All the "front of the house" staff was welcoming and friendly. Eric was an awesome, no-pressure sales guy who was more interested in educating us and finding the right fit for our situation than trying to quickly sell the first car we drove. Great experience all the way around!

Great Experience

I bought my third car from Sound Ford. Mike the Internet sales guy was very professional. Was able to get a great lease term.Quincy

Great guys!

Dane and Austin were great. No pressure, patient, understanding and attentive. Great guys

new purchase

I purchased a 2016 Escape and the service people were helpful. Thank you to Ben and Raj.

Great service

The type of vehicle that we purchased was a 2016 ford fiesta. The service was incredible. And the staff was very helpful! Thank you!

Love my new car

Great team good personalities I liked how the guy in the back introduced himself not just the salesman

Great buying experience

Excellent service great people good job you guys!!!

NO "SOUND DISCOUNT"

DO NOT FALL FOR THIER "SOUND DISCOUNT"!!! I went in to sound ford last night to look at a new 2015 ford f150. The truck its self was awesome and with the end of year ford rebates and "sound" discounts was 35,000. which would be a great price with all the options that the truck has. I was considering trading in my 2007 Tahoe and putting 5000 down on top. I had already put my car into Kelly Blue Book with all the features and miles and such. It KBBs for 15,000 retail and 11,500 trade value. THEY WERE WILLING TO GIVE ME 4,000 FOR THE TAHOE! I still owe 12,000 on it and that would give me 8,000 negative equity on my SUV! witch took the cost of the F150 to 43,000 (exactly the MSRP before their "sound discount"). I was very offended that they thought a car that I bought 2 and a half years ago for 20,000 was worth 4 now. these guys are a bunch of scam artists! Do not waste your time, buy a car from a dealership with a back bone.

Happy Customer

It was a no hassle experience, we knew what we wanted when we went in, everybody was pleasant to deal with. I would buy again.

Tried to trick me into signing into a finance.

I can't believe the disrespect these people have for customers. After my parents being here for 4 hours because they kept showing them cars way over my budget, salesman Brandon finally narrowed it down to an 07 focus within my budget. I came there after I was off work and met with Brandon. At first he was very nice, explained everything in detail. We took the car for a test drive. Drove well except for the gas pedal and steering wheel vibrated a lot while driving. I told him that I was not comfortable with buying this car for that reason. Then I got schooled on how this is the only dealership that could accommodate my needs. While he still wouldn't address the issue with the car, treating me as if I know nothing about cars. I then had to hear is sob story on how he spent "13 hours" (2 at most) finding this car for me and stayed after he was supposed to be off. I appreciate him staying late but it's your JOB to help the customer. I don't need to hear 8 times how you're "missing dinner with your family" to guilt me into a car. After spending a while listening to getting this xxxxxx car shoved down my throat, I had enough. Not worth it. Brandon then told me I need to sign something since I filled the credit app out online, saying it'd hurt my credit if I didn't. Illegal because that would've signed me onto a finance to a xxx car I didn't want! The manager was called and said that is very illegal. I will never do business with this shady dealership. Additional note: after I test drove the car, my mother called my cell phone wanting to talk to Brandon. He took my cell phone outside to talk to her. He came back in, phone in hand, refusing to give me my own phone, xxxxxxxx to me about his xxxx sob stories all over again, with my mom still on the phone! I could see he trying to call again, and he still refused to give me my phone.Most unprofessional experience I've ever had

great service

It was a great deal.The process was clean.great service.

Great people

The staff was honest and friendly. Thanks for all the hard work of Veronica.Regards,Keith R Jenkins

Great Service

I knew what I could afford and asked them to find me a car that I liked for the amount that I could afford and they did. In honesty the salesman talked me down from a car that I liked a bit more but could not afford for the payment I wanted to have.

Love my new Passat!!!

Tobias and Bernard are great!!! Tobias got me in a new car and ready to roll! Great atmosphere and people! I'd definitely purchase from them again and I'd recommend them

Awesome place to go!!!

Tobias and Bernard are awesome!!! Great people and great atmosphere!!! I'd definitely come back and refer people

Raj at Sound ford

Was concerned at first about some reviews I had read but once I met RAJ(MY SALES GUY)He did everything in his power to make sure I was taken care of. I would recommend to my friends that if they go to sound Ford they contact him.

Great buying experience. Easy to work with.

Ben did a great job in helping us select our 2016 Ford Fusion Hybrid. He showed us every car we wanted to look at and even some we did not initially think about looking at. He was very knowledgeable and patient with all our questions.Ben was quick with the paperwork and easy to work a deal with. He is not your stereotypical "car salesman". I would buy a car from Ben again.

Great Salesman Great Deal

The salesman, Eric Kallberg, was great very helpful and no pressure!

Great new truck!

I just bought a new Ford F-150 XLT and could not be happier! Sound Ford had an unbeatable price and fast service. Yolan was honest and helpful in getting me a perfect truck.

Huge inventory

Purchssed a Escape on Sept. 5th. Mike and Ben were knowledgable on the features of the different models wd looked at. The finance office was organized and quick. We did not feel pressured and will recommend Sound Ford .Thank youMike and Colleen

Otstanding customer service.

At first Im not comfortable seeing the people around me and asking what car were looking.But when someone approched us like Cris and How we felt comfortable. They were so friendly and accomodating.That's why we went home with a Sound Ford car.

Excellent service from Kameron Mack.

I purchased a 2016 Mustang Eco Booster. My sales rep was Kameron Mack and let me just say he was simply awesome. Everything I wanted from my purchase I received thanks to Kameron. He was professional, and engaged in every transaction of my purchase. Kameron also allowed me to sleep on my decision of the purchase and he came into work the next ( on his day off) to close the deal. I am very grateful for his service and was very pleased to has him as my rep for the day, well two days. Thank you very much and I absolutely love my new car Kam!!!

Good service. Financing took a long time.

This is the second car I have purchases for Sound Ford. Kim was again very helpful. We have already sent a referral to sound ford and she has also purchased a vehicle. I was a little upset that when she asked them to set the car aside as she was coming from across the state, they did not honor the request. When she arrived the car had already been sold. She then purchased a car that was not quite what she wanted but worked. They were a bit rude to her. She paid the car in full with cash. I would expect better service for customers referred to your dealership. Thank you.

Great

Everything was excellent thanks, only wish I could have got more for my car,

Pressure!

It was a reminder why I don't like going to delearships. Nice guys who show more interest in making the sale. Talk about hard selling. I regret stopping by.

car dealer

A salesman emailed me shortly after I filled out information on what I was looking for with a car buying service. He started to look for the truck and turned me over to the sales manager in short order. I had two other dealerships looking also for a truck. This dealership found the truck that I was looking for first, the negotiations were fast and resulted in a price that we were both happy with. The price from the car buying service helped in the negotiations. In all, I am very satisfied with my purchase from this dealership, especially the sales manager.

Quick Purchase

Purchased the Ford F-250 Super Duty. The service was excellent and the eager to do business. The staff was very helpful and went a bit over the top to make the sale. The sales staff did manage to find someone to answer questions for us if they didn't know the answer to our many questions. Wish the truck had been detailed a little more before driving away and a box provided to secure all our belongings out of the old vehicle we were trading in. All in all, everything worked out great for a late Sunday afternoon.

Purchased

Purchased a 2015 Ford Fiesta, Great service friendly staff,

2015 Focus, I love it!

I was in need of a good commuter car when a family member referred me to Sound Ford. Being on a budget, I figured I would be stuck with a basic model vehicle with very little comfort. I told our sales associate, Ben what my budget was and what I wanted. It took a little time, since the new Focus' were flying off the lot; but he tracked one down and now I am the proud new owner of a 2015 Ford Focus. To my surprise, it has so many more amenities than I was expecteding for the price. Thanks Ben!

A Great car at a great price!

I had a good experience buying my new Ford Focus. The pricing was the best in the area, and the buying process was hassle-free. I love my new Focus!

Great and quick service,

Tracy and Vincent made us feel very welcome. They made the process of finding our truck and purchasing the F-150 easy, quick and were even able to get a better rate on our loan. I am very satisfied with my vehicle purchasing experience with Sound Ford, thank you.

Like old days

Worst experience in a long time. Would not honor quoted online price made false statements, tried old tactics of holding onto my trade in keys even when done evaluating.

Great dealership

Sound Ford was running some very good deals on Ford Focuses. I stopped by over the weekend to take a look at the cars and see what the total price would be. With a number of discounts the price was excellent - much better than at the other dealerships in the Seattle area. The service was curious - guys worked out the numbers quickly, and even loaned me the car that I was interested in for a few hours to go drive around and show it to my wife. After deciding to buy the car, Chris (one of the sales floor representative) took really good care of, helped me sort out the insurance, and gave a good tour of the car and it's technological capabilities. All in all a very happy camper and would definitely do business with these guys again.

Great experience

Rakesh and the rest of the sales team were very helpful and accommodating. I would definitely recommend them to anyone looking for a new car.

Simply incredible

Sound Ford changed my life. Buying a car there was a religious experience.

amazing service

Bought a 2015 f-250, the service was incredible, and the employees went above and beyond.

New truck

Quick and painless. I was able to get exactly what I needed.

Great deal!

I'm very pleased with my F-150 and Amir and Adonis did a great job.

Sound Ford is the epitome of customer service!

We purchased a 2015 Ford Edge SEL from Sound Ford and we could not be any happier with our decision. The staff at Sound were extremely professional, courteous, and caring about our buying experience. Thank you so much!!

Superior Service!!

2015 Ford Fiesta SEric was most helpful & explained things well & not a single question of mine was unanswered. Even going thru the finance dept. I was made to feel like I was the President of the United States! Thank you & I will come back for future busniess.

DO NOT GET YOUR CAR FROM SOUND FORD!

Seriously ask any dealership and they will tell you just how shady sound ford is. Example 1: I was told that if I give them a good review they would finally get me to the price I had wanted on a car. Example 2: the car I had bought from them I found out they had oversold me by about $14k by taking the contract to another ford dealership and them show me exactly how badly I got screwed. Example 3: the whole reason I was at the other ford dealership is because sound ford sold me a car that completely broke down and was sent back in a tow truck three weeks after I purchased it due to a headlight issue. They were able to get the car up and running, thankfully, but problems with the headlights have continued, which they promised to fix and now will not "because they can't be held accountable for the vehicle forever" I understand not being held accountable for the vehicle forever, but at least fix the issue you promised you would. Also, the extended warranty that I had canceled over a month ago has never been canceled even though I call and they keep telling me "oh, it'll be cancelled next week". Please learn from my nightmare and do not get your vehicle here.

New Car Salesman

I had the pleasure of working with Mike Locke-Berry, a very professional young man who was efficient, straight forward and honored everything he promised. The entire process was quick, effective, very very easy , especially since my Wife truly hates the sales process. Mike was polite and eager to earn our business. I am now a Sound Ford advocate and Mike will definitely be my go to guy for future referrals.

2015 Ford Fucus ST

2015 Ford Focus ST. I came in for one of the sale ST's and was sad to find out that none were available. Of the fully loaded ST's available only 1 was the color that I was looking for. I spent allot more money than I had budgeted, but the car that I settled for is growing on me daily. I don't enjoy the old school haggling that your dealership still participates in. I much prefer the haggle free style that many dealerships are now doing. Much less stress and time. I will say that your team worked much harder to get me the credit I needed to complete this purchase.

Quick and Easy experience

We purchased a CMAX for our daughter and she adores it! This is the first time we've purchased a Ford (we're a toyota family) and we were wonderfully surprised in the quality of the vehicle. Yay America! Our purchase experience was easy and quick. My only recommendation would be to turn DOWN the music in the showroom or have your customers meet in a quieter space when completing the paperwork. It was very difficult to hear and with the added challenge of a non-english dialect from our sales person, it made it more difficult than necessary to comprehend our financial commitment. It wasn't until went went and spoke with your finance department manager (in his quiet office) that we were able to clearly understand our responsibility. Other than that, our experience was enjoyable. Thank you!

Awesome service

I have to say, I was a bit hesitant when my car was in the shop for over five hours. There is only one helpful person at the dealer. I would say he is a very kind and caring person. Thanks to Andrew who was very helpful in dealing with my situation made me less stressed out. It is to people like him who go above and beyond the call of duty in the name of customer service. He handled the rental and the repair. And most of all he gowent above and beyond with the car detail, having people like Andrew in a business is helpful because they actually care about the people they are helping. Thank you Andrew and God bless.

Excellent service

Friendly.....helpful..... And true pricing........

finally had good service

My last oil change went really nice. My service advisor was true to his word on time span and his review of vehicle maintenance was good.Unfortunately several years back the service manager was not professional in a issue l had with my truck.I told him he was lose all my other service work if we couldn't come to agreement. He chose to lose my business.my last service work did show that things might be changing a bit at Sound Ford.

Explorer engine fan repair

Still working on the problem. Replaced fan clutch assy $700 but fan is still racing.

Routine car maintenance

Excellent customer service, friendly atmosphere! Nice experience all around.

Friendly staff

Friendly and caring staff! Bought a F-150 and the staff made sure we were well taken care of.

My new 2015 Ford Fiesta

I selected & completed the purchase for my 2015 Fiesta in a little over an hour while my 2001 Focus was having its oil changed. The salesman "Ben" Hamouda Bouyahmed was excellent and has continued to provide advice and answer questions subsequent to the purchase. I have gone to Sound Ford for repairs of my previous Focus and found the quality excellent.

Purchasing New 2016 Fusion

I have been a Sound Customer for quite a few years. I like the service and the ease of doing business with Sound

Great Service

Came in for a oil change and was done in 45 minutes!!!! Very professional

Great service

All of my dealings with Sound Ford have been very pleasant. Tracy Brown and Jesse Calixto have gone out of their way to help me and make sure all of my questions and needs were met. I look forward to continuing to deal with Sound Ford in the future.

2015 Ford Fusion

I am so thankful for Sound Ford. They not only got me the car I needed but the personal care they showed to my wife and myself was just another reason that we chose them. This is my third lease with them and I plan to do more in the future.

review

Very pleased with salesperson Dane and sales manager Derek.

Service review

Recall service on 2008 escape hybrid, Randy came out as I pulled up and only had to wait about an hour. Very speedy and washed my car.Have delt with Randy in the past and he is an excellent staff member, would havehim work at my dealership if I owned one.

Great Vehicle, Great Staff

We bought a new Superduty diesel. Eric (salesman) was excellent every step of the way. The staff was fair but accomodating in every way.There were a few bumps along the way but Eric and Joe (sales manager) stood behind the vehicle and addressed every issue quickly and to our satisfsction

Car Tune-Up

Focus. Service was good, except that I did not get copy of report on the condition of the car and repairs needed. I called and was told that they will mail to me. I have not received yet. I will call again.

My F150 SVT Lightining

My experience for this service was a little frustrating due to the fact that I was not called on day two of them having my vehicle all day. I was unaware of what the status was and I called three times trying to obtain status with no success. Also, my vehicle was ready 2 hrs prior to my call to the service department to check to find out if it would be ready to pick up.Communication improvement required.

Mustang wirh Leaking Coolant

Anthony was very professional and helpful. Got my car right in and got it finished on time.The car is running fine and the coolant leak seams to be fixed.Good work! Thanks!

New car for just a little more than used

My parents and I came looking to buy a new car that would take me down to California because my 2006 Ford Focus would not get the job done this time around. Andrey was able to get price haggled down to something we thought was reasonable and I ended up walking off the lot with a brand new car rather than a used one we had been looking at. Though the push for a sale was a little overbearing, it worked out in the end. The new 2015 Ford Focus is in the just the color I had been wanting to paint my old car and runs like a dream.

Best Ford Service Department I've Found Yet!

I brought my 2013 Focus ST in for a major warranty repair and to have my rear brakes serviced. They got the parts super fast, got the work done ahead of schedule and the staff I worked with were friendly and knowledgable. I'm definitely going to keep coming back to Sound Ford!

Best staff, best service

I've been bringing my Ford F-150's to Sound Ford Service since 1993 and I wouldn't think of taking my truck elsewhere. Sound Ford Service is simply the best. Best staff, best service.

My new 2015 ford focus

Raul gave me great service. showed me all the cars I wanted to see and I drove the focus and the deal was great. you have a busy but relaxed environment with no hassles and I was in and out fast.thank you

Service

Professional and friendly.Great as usual! Great waiting room, but fix the vending machine. It took my dollar, but gave no product.

Great Staff

I had a great experience at the dealership, my salesperson was very helpful. i purchased a 2015 Focus.

Madam

The car I wanted was in Auburn and it took longer than anticipated to get it to the Rention dealership.

New car puchase - Ford Escape

I came in not to sure if I would purchase a vehicle and trade in my old car. I was greeted immediately by Derek Denny and Amir Abasaliyev. They were so helpful, courteous and accommodating. Amir discussed our needs and Derek took us on a test drive. Amir was able to get the perfect deal for us and we left in a brand new vehicle. It was a great experience. The sale process was friendly and sociable, not at all pushy or agressive.

Great car, great service

2015 Fusion. Made every effort for the right deal during and after the sale.

Service contract not worth the money.

The service provided this time was satisfactory. However, the service contract we bought is not worth the cost. Example- Ford recommends air filter to be changed at 30,000 miles and would be included in the service contract, but if needed replacement before 33,000 miles due to being dirty we would have to pay it.Very unhappy with this purchase.

LOVE Sound Ford

I went into Sound Ford just to look at my options, I wasn't intending to buy a car that day. I was looking for a used car and I was beginning to get discouraged. Then Eric started explaining the option of leasing a car. It was perfect, I could get a brand new car and not pay the insane prices. The whole staff was very accommodating and worked with my budget and my needs. I ended up leaving with a 2015 Ford Fiesta and I am extremely happy. I was thrilled with my experience at Sound Ford.

Great oil change, complimentary car wash!

Purchased a ford F-150. the service was excellent and the staff was friendly. Went in for an oil change and they washed the truck as well. Best oil change to date!

Terrific service

I needed a problem fixed on my Transit Connect and Deanne Stinson in the service department was terrific! The work was done quickly and efficiently and I got a courtesy call when my vehicle was ready. It's always been a pleasant experience at Sound Ford.

good car, budget friendly