Sons Honda

Got Honda CRV touring

Come to the dealer well inform in terms of price and what exactly do you want other wise... Well you will be push around

This dealership is plain horrible

Just save yourself the time and headaches. It wont matter if your looking new or used. This place is designed to scam you. Andre is the master of all scammers and he is in charge. There are plenty of Honda dealers in Atlanta. Stay as far away from this one as you can. You HAVE BE WARNED.

Honda crap cars and worse service

Everyone loves honda and thinks they are well made and reliable. Maybe that was true 30 years ago but now they put out poorly made new cars just as bad as chevy use to put out. I had a new civic that was made horribly bumper and trim not alligned right the dealer made it worse after 4 repair attempts. I traded it in for a new 2016 accord which had chunks of missing paint and then had an airbag issue w in 200 miles of driving. The third accord has a small trim piece messed up but its not worth going in for. They still havent paid off my trade causing that loan to be past due and me charged late fees and extra int. I have a bbb open complaint and may have to open a gov office of consumer affairs complaint as well to get the issue with payoff resolved. They also said they "messed up" on the contract even though they made me sit for 2 hrs and a week later tell me its not right. Incompetent is not the word for the boobs running this place. And it continues w them not paying off 58 dollars due to a late fee and additional int on the account from their delay in paperwork. No tag info received yet and I have called emailed and texted the dealership w no response. Never going back there and you can bet anyone who asks me about them will not get a positive review from me.

Go elsewhere

Brought the car in for service which was completed in a timely manner. Also requested a $30 wash and vacuum. Upon retrieving the, piles of crumbs, dog hair etc in the passenger seat, dirt on the exterior of the car easily removed via finger, windows smeared so bad you'd have no hope of seeing outside in direct sunlight. I called, let them know, he offered a re-wash. I accepted this initially then decided if that poor of a job was already done, why would I expect quality the second time around? I called again and got a refund after being spoken down to like I was a child and informed piles of crap and dirt on the outside will occur because it "isn't a detail by any means." So unless I pay for their more expensive car wash, I am to expect dirt on both the interior and exterior. If you DO get your car washed here, request LEROY in service doesn't even look in your vehicle's direction. Then once you get a filthy car back, take it to the Chevy dealer on Industrial Parkway in McDonough. Not only will a clean car be returned, but you will also be able to view your car on one of four flat screen tvs at any time.

Awesome

Awesome car dealership. The employees are excellent. Want to make sure you get exactly what you want and continue to follow up with you until you find what you are looking for. Corey was amazing!!

Blamed me for damaged part shipped to me

I purchased a $175 part online from them because they had the best price. The part arrived damaged inside the undamaged box. The man who answered the parts line when I called wouldn't give his name, and told me to file a claim with UPS - but that they "don't ship damaged parts, so you'll be responsible." UPS has closed the claim, having found no external damage to the package.

Be careful of what you don't see.

I spoke to a person on the phone prior to making a 75 mile drive to see a used vehicle they had posted. I was told it had certain options and I asked if there were any suprises about the condition because the add said " like new". When I saw the vehicle itmdid not have the options I was told it had. Then I checked it over qnd realized it was heavily rusted underneath. I guessed it was from a northern state where the roads get salted and I was right. I told the salesman that the vehicle should not be sold and he told me that not everyone looks as closely as I did. I told the Sales Manager about being told how good the vehicle was and the ad that said " like new" and he told me that based on it's age I should've known better. Hello ! I didn't write the ad. So a 150 mile round trip and three hours and not even an apology. Don't be the one that doesn't look a vehicle over carefully.

Great service

Leon Poole is the best. I bought a new Honda from him on 1/22/16. I followed him to Honda because he his professional and knowledgeable. I was impressed with him after also buying a Toyota from him last year. He was always ready to assist with any concerns or questions. He explained the purchase process, the car mechanics and services available to me. His personality is infectious. I definitely recommend Mr Leon Poole.

Very expensive, slightly courteous, ultimately disappointing

I went in on a Saturday, with an appointment, after having my car poorly serviced by a local wrench. After the initial inspection, Sons Honda found 5 major concerns in the maintenance. I don't know if it was one dealer badmouthing another to lend credibility to their diagnosis but I fell for it. I have a great used 13-year Honda Accord that I've never had anything wrong with in the three I've owned it. They recommend a timing on the top end, which by the way is very $$$. I was reassured they could complete it by the end of the day. It was suggested I rent a car as to not wait (as I had no other means of getting home) and they would call me when the car was ready. In the late afternoon, I received a call from the service department stating "a valve was bent" during the timing repair but they (Sons Honda) would repair it at no cost to me and that the rental car fee would be paid for by the dealer. EIGHT days later, after speaking to FIVE different people, two hours before they closed on the following Saturday, I was told I could pick up the car. The initial quote I received was incorrect and I had to inform the last person I spoke with that their tech, in timing my car, bent a valve, which required the whole top end to be removed and sent off to a third-party shop to reseat all the valves. Apparently, I should've been grateful for them rectifying their mistake but wasn't ever kept up to date on its progress. I was promised the return of my car FIVE different times. I also discovered that the dealer did cover the car rental but not the insurance I had to take out on it to use. They refused to reimburse me stating that insurance isn't covered on a rental they offered to pay for (which, to me, doesn't really make sense). I was given a "discount" of $100, though my rental insurance fee was $261. To top it off, the aftermarket remote start I had installed years ago was reset and nonfunctioning. When I pointed this out, their only response was that the feature wasn't a Honda product and no one in their service department knew how to amend this, despite the fact that their tech either disconnected or reset it. So, I had to find another shop, pay another $45, to have this fixed. I've never understood this kind of reasoning by ANY retail business, on shortchanging customers, less than honest "interpretations" of facts and glossing over details. I understand people make mistakes and, STUFF happens, but when no one steps up to rectify his own fault, it leads me to believe that cutting corners is more important in the long run than actually establishing a customer base. Once again, I'm on the search for another auto repair business, where my old car and my want of fair service isn't a bother.

Great Service

First time buying a car and the overall experience, though time consuming, was nothing short of excellence. Muhammad, Al, and even the General Manager made it VERY clear they were there to make sure my first car buying experience was a good one. Any issues or concerns I had they addressed in a friendly manner. They even made my cosigner more at ease with this purchase which was great. They did more than meet my cosigner and I's expectations they exceeded them. I gave them hell over my first purchase and they handled it like pros. Great Dealership, would recommend them to anyone.

Sons Honda made the buying experience awesome!

I recently bought a Honda Civic from Sons Honda. Derek and Muhammad helped with the purchase. They were the best in every possible way and made the purchase a happy and awesome experience. I scheduled an appointment, had a test drive and completed the paperwork on same day. They provided the best price and best customer experience.

Mr.Thomas Strickland

Was looking for buying a vehicle and meet one of the most professional salesman with experience with people and the need to make my experience in buying a vehicle a remarkable one. Thanks to sons Honda and to my salesman Mr.Marcel for this experience!

Sons Honda Sales and Service

My internet sales rep Mohamed Kande, was simply on top of everything. Bought a Pilot in 2012 thru online negotiation. Received a very good price and smooth closing on what we agreed on. Used there service department for maintenance and have been very pleased. Because of the positive sales and service returned to Sons and Mohamed for a second car in 2015. He had to transport my Fit because of the requirement of manual trans and color. Mohamed turned down the first transfer because of paint scratches and found another outside of the area. Week later I found a problem and he insured it was taken care off immediately. Will return for service on the new Fit and sales in the future.

Best car dealership

Very professional personnel (especially Mohamed). The car I bought was exactly as described. Got honest answers to my questions (some I was able to verify from independent sources). Wish some of the car dealerships close to my home in SC would learn from Sons Honda's way of operating.

Worst Dealership

If I could give negative stars I would do so. I was looking for Odyssey Exl w/navi and sales rep Tamika called me 6 times on Saturday morning promising a real good price better than our local dealership. I live an hour away and drove in afternoon to get the car. On reaching there they made us wait for an hour and then told us the price was actually for Exl, which actually $2000 cheaper and that is only one they can give. When I asked to see sales manager, Otto came by one time and gave me an unbelievably high quote on Exl w/ navi. When I said it was higher than what I have ever heard he said he was going to work some numbers and then made us wait for another 2 hrs but never came back. He sent his sales guy and told us to go take that price or leave. By that time we were hungry and tired and my son was crying so my wife suggested that we should take the Exl and leave, but when we suggested that even then Otto did not come back and they refused to give us the color promised and we were just told to leave rudely by there rep. I am never ever recommending this dealership to anybody nobody should even step in there by mistake.

Poor treatment of a returning customer

This dealership seems to encourage shady deals. I went in to do an upgrade trade in on my wife's Accord and wanted to cancel the gap on the trade in and not transfer it to the new vehicle. The finance guy kept harassing me about keeping the gap. I continually expressed my opinion and clarified that I wanted the refund of the gap sent to me. I also asked how soon could I expect the refund. I refused to put any money down and expressed from the beginning that if I had to put money down then I wasn't interested in the deal. It turns out the finance guy fixed up the deal to where they kept my gap refund and used it as a down payment on the new vehicle. They then proceeded to argue that they had all the documentation with my signature and that I agreed to the deal. I do not enjoy being called a liar and having things stolen from me. This guy covered his tracks so well that I knew he has done this many times. I will not be a repeat customer!!!!!!!

Very Pleased

My son and I did our research and wanted to find the best deal on a Civic Coupe EXL. We spoke to Derek and Mohammed throughout the course of a week. They promised the best deal, and was very helpful. We came to Sons Honda last night to purchase this car and as promised they did just what had been promised. This is my 6th time purchasing a Honda and I must say it was the best car buying experience I have had. We will be back to Sons Honda in the future! Mohammed was an outstanding sales man. He was not pushy, was very friendly, patient and knowledgable. I recommend that if your shopping for a Honda give them a call, they were the best deal out there, with outstanding customer service!

this place has gone down hill fast

Everyone seems to be busy and doesn't ask to help you.

FRAUD!

Horrible experience! They are a bunch of rep offs. My husband and I were referred to this dealership by Geico's adjuster, GT, who was currently assisting us with our 2011 Honda Accord, which was deemed a total loss on May 15, 2015. We were told to deal with Derek (sale associate) and Auto (Finance Manager) once we arrived and start our process. After several negotiations, we found a 2015 Honda Sport, with a ticket price of $26,190, that was suitable for us. Derek told us there was a rebate of $3000 on the car, and with our $500 down deposit, the amount to be finance was $22690 (not including taxes). Now, we are on our way to the finance dept. to meet with Auto, Finance Manager, to go over the terms and conditions. Auto, finance manager, told us the bank approved Zack, my fiance, for 8%, but he will give us 6.2% with a warranty for 7yrs/100,000 for $2500, and the payment would only go up $12. Then, he, finance manager, added GAP Insurance for $900,and finally, their doc fee of $599, now bringing the car's total financing to over $34,000. After, getting home and reviewing everything, the suppose-to-be rebate of $3000 was never really a rebate because it was added on the back in and someone defrauded the bank by adding $1000 to Zack's income. We immediately called and spoke with Auto, finance manager, and asked to return the car because we felt like we had been scammed. We arrived BACK at Sons Honda dealership, to deal with the sale manager, Andre. Andre said he can cancel the warranty but he couldn't take the $2500or keep the interest rate of 6.2% because that was not the agreement. We demanded a new contract to reflect the $2500 being removed, Andre said he had to see if it could be done. He came back to the office with a new contract, payment was reduced and we keep our 6.2%, now the deal was sealed again!. The morning of May 30, 2015, around 9:30 a.m., my fiance, Zack, received a call from Auto, finance manager, that the loan was denied and the bank wanted us to bring the car back immediately unless we take the 8% and/or pay $440 a month for the car. I was furious and said we were on our way to return the vehicle and I never wanted to deal with them AGAIN. 7 minutes later, Auto, finance manager, calls back and states there was an error on his behalf and we could keep the car. But, at this point I didn't want the vehicle, and felt we were victims of fraud, and didn't want to do business with them. We will consult with an attorney and the media Monday about this fraudulent transaction that occurred.

Awesome experience!!

I recently purchased a new car at Sons Honda. Muhammad was my salesman and went above and beyond to help me with finding a the car I wanted and was very helpful in every way. My whole experience at Sons Honda was great from the time I arrived to the delivery of the car. Great dealership, great customer service, and an overall great experience. I would highly recommend Sons Honda to anyone purchasing a car or getting service.

Great, Pleasant and professional Service

This is my 2nd time I bought a new car from Son's Honda. I chose them the second time because of the experience I had the first time. I had an appointment to get my CRV serviced and ended up buying a new CRV. Mohammed Kande was the saleperson . He along with Andre Smith were the perfect duo . All my questions were answered and everthing was clear to me by the time I left. They were both knowlegeable and kept their presentation very professional. Would I recommend a friend to Son's Honda? Absolutely. Awesome! experience and I am loving, loving LOVING! my new car! Thank you !

Quick and easy!

Pushed for time but needed an oil change, they had me in and out quick!!!

Best Car Buying Experience I've ever Had!

Great car buying experience! Very pleasant and easy transaction! BJ Jones was a phenomenal salesman and would recommend anyone to buy from him!

Simplest & Quickest Car Buying Experience Ever.

I knew exactly which new vehicle I wanted so I started my search on the internet requesting 4 dealerships to quote me their best sale price. BJ Jones of Sons Honda got right back to me with an offer that was thousands less than the competition...but that was only the start of an excellent buying experience. I placed an order on a Friday evening. Sons did not have my vehicle in stock so they had to locate a vehicle from another dealer. On the following Monday, the vehicle had arrived and was ready for pick-up. I was greeted at the dealership the next day by BJ who first of all gave my wife and I an outstanding tour of all the features of the vehicle. After explaining and adjusting the user settings, we completed the sale paperwork and were ready to take possession of our new vehicle. After nearly 50 years of buying cars, I have never ever before had such a simple, smooth car buying experience. BJ was extremely knowledgeable and lead us through the car buying process quickly, easily and efficiently. There was NOTHING he could have done better. All we had to do was turn up!!

Simple, Quick, Efficient Car Buying Experience

I knew exactly which new vehicle I wanted so I started my search on the internet requesting 4 dealerships to quote me their best sale price. BJ Jones of Sons Honda got right back to me with an offer that was thousands less than the competition...but that was only the start of an excellent buying experience. I placed an order on a Friday evening. Sons did not have my vehicle in stock so they had to locate a vehicle from another dealer. On the following Monday, the vehicle had arrived and was ready for pick-up. I was greeted at the dealership the next day by BJ who first of all gave my wife and I an outstanding tour of all the features of the vehicle. After explaining and adjusting the user settings, we completed the sale paperwork and were ready to take possession of our new vehicle. After nearly 50 years of buying cars, I have never ever before had such a simple, smooth car buying experience. BJ was extremely knowledgeable and lead us through the car buying process quickly, easily and efficiently. There was NOTHING he could have done better. All we had to do was turn up!!

GREAT car buying experience!!

I appreciate the respect and professionalism that I received at Sons Honda dealership in McDonough, GA. Mohamed Kande made my overall car buying experience a really GREAT one. I did not feel pressured by him in anyway to make a decision. He was honest and upfront in answering all of my questions and addressing my concerns. He went above and beyond to assist me in purchasing my new Honda Civic EX. I also appreciated the respect and professionalism of the Finance Manager Rashad Middlebrooks.

" A Professional Team"

SherryTThe most professional team I have had the privilege to deal with. Start with a very knowledgeable sales rep who took the time to answer any question I could think of and finish with a courteous finance manager. A very pleasant experience in car buying.

Best car buying experience ever!

Andre and Mohamed were THE BEST! They provided excellent customer service and went above and beyond to get my into my new Accord. I would highly recommend Sons Honda to anyone in the market for a new car.

Awesome service!!!

Have been going to Sons Honda now for a couple of years! Had an older CRV and have been taking in to the service dept. and Paul Tolbert has taken really good care of my car needs. I bought a new CRV the end of December and Sakis Mavroudis and the new car manager gave me a good deal and made all this happen within the couple of hour time frame that I gave them! Would highly recommend Sons Honda!

Excellent Experience

Have always had great service from Paul Tolbert and his Team! Also, bought a new CRV the end of December and Sakis Mavroudis (salesman) was very patient and kind while I picked out my new ride! Love my new car and the Sons Honda Team made my buying experience a pleasure!

Great Service

I am recently divorced and having financial difficulty. Needed a dependable car with great gas mileage. Mohamed was my salesman. He went above a beyond for me. He was the positivity I needed. He paid attention to detail and fought for a great deal. I drove away in a pre-owned Honda Civic with low miles. I love my car!

overall outstanding, be back soon

Has been one of the nicest experience, I'm glad choosed Son Honda and thank you very much to Mohamed Kande for make it happened twice, my daughter and I, we are very please and happy with our purchase, hope you'll be there Mohammed when we're ready to do it all over again.

It was good experience to buy a car from Sons Honda.

I buy a car from sons honda within four hours of time with friendly support and excellent price satisfaction.I appreciate working of this dealership.

Happy Honda days indeed!

This was my second purchase from Honda. My first car was a pre-owned Jeep. This time around we purchase a new Honda Civic! Not only are we completely content with our new ride, but we were very happy with the buying process! I have purchased from other dealerships in McDonough and HATED what I got in return. I felt like Sons Honda was upfront about everything and really ON MY SIDE! I didn't feel like I had a "salesman" helping me but rather a friend helping me. Mohammed was our salesman--HE IS SIMPLY AWESOME! I really appreciated his patience helping us find the car that fit our family and then his tenacity to help us get a deal. Andre, the Sales Manager, was also great about helping with our trade! I felt like the team bent over backwards, went out of their way, did everything they could to help make owning a new car possible for us...REALLY! Every person we encountered was courteous, kind and accommodating! Thank you so much Sons Honda for getting us into a new Honda Civic! Love it!!!

Wonderful experience buying my first car.

I had been trying to get a car for months but working a part time job, my options were very limited. But Derek Gaynor worked very hard with his manager to make sure that I left the dealership with a car. He was very professional and I did not have to deal with any of the problems that I dealt with all of the other dealerships. I was very pleased with everyone that I encountered at Sons Honda and I would definitely recommend that anyone who is in new of a new car do to Sons Honda. They are great salespeople!

Courteous and helpful staff

Mohammed performed like I wish all salesmen did when I was considering purchasing this new car. He didn't pressure me but he also didn't forget about the fact I was looking for another car. You matched the advertised price of another dealer and split the difference on all the additional items (mudflats, etc). Rashad was helpful and very nice as well. He provided options and told me what each did without forcing me to get additional coverage I didn't want. Because of that I actually bought coverage I normally would have turned down. Your service staff of Paul and a few others have been very friendly and courteous and listened to my concerns about a vehicle they are fixing.

Fantastic buying experience

I found the car I had been searching for on SONS website. The price quoted was thousands less. Mohamed Kande is professional and personable. He gave me the car I wanted at the price I could afford. Finance manager worked hard to get the monthly payment requested. Recommend highly!

Worth the 75 minute drive for us! Very happy!

We bought a new, 2013 Honda Odyssey Elite minivan from Sons Honda last week and were very happy with overall experience. Mohamed was professional, knowledgeable, easy going and respectful. I e chatted with him the day before, and he gave me a great price with no haggling. That same night when he spoke on the phone with my husband he quoted us a decent price for our 2006 van as a trade. The next day we drove the 75 mins to Sons Honda, made the trade, purchased the new van and headed home totally satisfied.

Excellent Experience!

We came to Sons to purchase our pre-owned Honda Pilot. From start to finish, the experience was excellent! They were professional, friendly, and attentive, and the whole process went much smoother and quicker than expected. We dealt with Jeffrey, Mohamed and Rashad and all were GREAT! We'd highly recommend them for your next vehicle purchase!

Excellent Experience!

We came to Sons to purchase our pre-owned Honda Pilot. From start to finish, the experience was excellent! They were professional, friendly, and attentive, and the whole process went much smoother and quicker than expected. We dealt with Jeffrey, Mohamed and Rashad and all were GREAT! We'd highly recommend them for your next vehicle purchase!

"Excellent experience"

Kyle was professional and he knows his job, he did every thing in his power to get me the car I was looking for!!!Thanks Sons of Honda for everything.Belkis V.

Excellence at it's finest!

My experience started via the internet. I had previously emailed another dealership and they were short and wasn't about negotiating. I then started to look around at dealerships not in my area and came across Sons. The prices listed on the internet were considerably lower than the prices on other dealerships. I decided to ask for a quote and BJ sent back a price that was so reasonable I thought it was a joke. Surely, this can't be right. He emailed me within 15 of my initial email. This was my first time actually purchasing a car on my own so I called my parents and asked them what did they think. We set up an appointment to meet with BJ and from the time we entered the door he was friendly, and not the typical pushy salesman. He really wanted to make sure I got the best deal for my money. I initially was looking at the Accord EX without the letter but he made me a deal that I couldn't refuse so I upgraded to the EX-L with the leather . He took his time to explain all the features on the car. I did a test drive and it was not the typical go down to the next street and turn around. I had a true experience. I was able to pick the color I wanted and drove off the lot one happy customer. I liked the fact that I didn't feel pressured into buying a car. It was as if I was talking with a friend and he wanted the best for me. I highly recommend SONS.

My wonderful new CRV

This was my first experience buying a vehicle by myself so I was very nervous. The people at Sons Honda were so straightforward, friendly and helpful that I would not hesitate to recommend them to anyone. I love my new CRV!

what car?

called from VA on Wed. for an advertised car, was told it's not ready. Called Thur., was told it's ready and tried to buy it but was told they couldn't process the payment and we would have to come to the store. After which we got another call saying the car isn't ready. The next day(Fri)store was closed for July 4 (we were told) but we received a call to make an appointment to see the car on Sat. for which we also received a confirmation #. Sat. morning we received another call to confirm the appointment and verified that we would be the first to drive it. We left VA for GA and after driving for 2 hrs. we got acall saying that the car was just sold. Will NEVER consider buying a car from this location.

New Accord Purchased

We were very pleased with our buying experience at Sons Honda. My husband had shopped online for weeks. He dealt with Mohamed, who knew what we were willing to pay. We had made several appointments with various dealers but after our test drive with Derek, we decided to cancel the other appointments and buy the 2014 Accord. They stood by the online quote with no hassle. All I had to do was pick out the color and write the check. Everyone at the dealership was pleasant and respectful. I recommend them highly.

Easiest New Car Purchase

My experience with Sons Honda was very positive. I expected some hassle because I had a car to trade. My car was in pristine condition, and Sons acknowledged that the car was in excellent condition and gave me a very fair price for it. Next, I had already decided how much I was going to spend for my new car, 2014 Accord EXL with Nav, V6. They also gave me a very fair price for the new car. Everyone I came in contact with to make this deal work were very professional, especially my salesperson Jeffery Harrison. I. Have already recommended the dealership to my coworker who plans to make a purchase this month. I will continue to patronize this dealership as long as they continue the wonderful service.

Excellent!

From the time that we arrived to the time that we left Sons Honda, the customer service and friendliness of the employers was great. Everyone greeted as you entered the building and the sales person was very professional and welcoming. He worked to the best of his ability to keep his customers satisfied. My overall experience was more than great, but excellent!

Used car purchase

Bought a newer model used car last winter. Now it is summer. As it turns out, the air conditioner is contaminated and the system has to be completely replaced. This will cost over $4,000.00. I won't be buying another car at Son's Honda of McDonough.

a very positive car buying experience

We shopped for our new car through our AAA auto club member site and found a car we were very interested in and saw that it was located at Sons Honda, in McDonough, GA. When we arrived at Sons Honda we were greeted by Kyle and Jeffrey who were both exceedingly nice, We test drove the car and it was exactly what we were seeking. We also learned that it was a Certified Used Car which is what we were hoping for. The remainder of our experience was equally pleasant and stress free. We feel we got excellent value both in the price we paid for the car and in the trade-in value we were offered for our 1996 Honda. We also received an additional discount by being a member of AAA auto club. One final word concerning our trade in. We did not bring the Title to our old car with us on the day of our visit because we did not have the time to retrieve it. This proved to be no problem and we completed our purchase with the offer that since Jeffrey would be in our area the following day, he could pick up the title from us and save us a return trip. Jeffrey was as good as his word and came to our home on the following day and picked up the title from us. We both appreciated their consideration and we would highly recommend their Dealership when considering a used car purchase.

Miata

From the time we stepped into the dealership, it was impeccable service. Our salesman had a very no rush charm. He allowed us to think about all of our options before we made the purchase three days later. The service from the sales manager was great, no haggling; just very straight forward and thats what we like. I recommend this dealership?????

PURCHASE

This was my second purchase from Sons Honda. I received excellent service from Mohamed Kande on both of my purchases. He was great at helping me make my decision and assisted me till the end with the purchase. I highly recommend this dealership if you are looking for a new or used car. And Mohamed Kande is surely your go to man on any purchase. Best salesman I have dealt with on a car purchase. I have always been a Chevrolet girl, but now I'm sure Honda is the car for me . Love my Honda

My experience with Sons Honda

I purchased a 2014 Honda Pilot from Sons Honda. Jason Whittington was my salesman. I found him to be very professional . The entire process went very smoothly. I added some extras to the car and dealt with Mike Abney in the service department. The service department handled everything to my satisfaction.

Purchased a used 2013 Honda Crosstour after driving two...

Purchased a used 2013 Honda Crosstour after driving two other makes we liked the Crosstours room and options...The sales staff was super to deal with and we felt no pressure from them at all which was a big plus in our book after four trips and making up our minds we purchased the car...We are getting 34 mpg on the highway and 23 around town which at todays gas prices we are very happy with...After owning trucks and vans the past twenty years adding a car to the family was a big change but we are really impressed with the crosstour and are glad of our purchase...The only down fall was that this was the first automobile we bought at a dealership where they didn't fill up the tank for you..but we will return and refer family and friends to sons honda..!!

Awesome dealership!!!

Morgan Mouat worked with us promply from the begining and then Andre came in to help meet the price we wanted. There was NO hassle or problems. They kept their word and we left with a brand new Honda Odyessy. Otto in the fiance department was awesome as well. I would recommend anyone wanting to buy a new or used vehicle to go to Sons Honda. They really are the BEST for way LESS

AWFUL, HORRIBLE, HORRENDOUS EXPERIENCE! Bought a new...

AWFUL, HORRIBLE, HORRENDOUS EXPERIENCE! Bought a new Civic from them and they told me the color I wanted was at another dealer so we signed paperwork and put our money down and when we came the next day they said they couldn't get me the color I wanted. When I requested my money I put down back they wouldn't give it to me! We ended up having to buy what we didn't want so we didn't lose our down payment! It was awful! DO NOT BUY FROM THIS DEALERSHIP!!!!!!!!!!!!!!!!!

With accessibility to the internet, as consumers, we are...

With accessibility to the internet, as consumers, we are able to research prior to making large purchases. This is what I did before visiting Sons Honda. However, I quickly realized this was not necessary because my sale representative, Marcel Sinclair, went above and beyond the expectations I had for a car salesmen. I purchased my vehicle at the end of December and could not be happier with this decision. I have enjoyed my car (Honda, Crosstour) but the service, friendliness, and overall customer service I received from Marcel made my purchase that much more enjoyable. I know that all of my future vehicle purchases will be conducted at Sons Honda in McDonough with Marcel Sinclair.Respectfully, CW

The team at Sons Honda was nothing but professional and...

The team at Sons Honda was nothing but professional and helpful from the word go. I contacted them about a car I found on their website and was contacted quickly by Jason Butler (used car director) who connected me with my salesman, Mohamed Kande. Living far from McDonough, I wanted to make sure we had all details of the deal worked out before I took a trip over. The crew at Sons were extremely helpful in all aspects of the deal and helping me with my trade in. LaTanya Crawford was extremely friendly and professional in fielding my phone calls and getting me a prompt answer. Overall I can't say enough good things about this group of professionals. I feel I got a great deal on the car I purchased, a fair trade in price, great interest rate on the finance, and a very nice car that my wife and I will be driving for a long time. I have no doubts anyone reading this review will have a similar experience to ours.

Purchased a very nice Buick Regal

The team at Sons Honda was nothing but professional and helpful from the word go. I contacted them about a car I found on their website and was contacted quickly by Jason Butler (used car director) who connected me with my salesman, Mohamed Kande. Living far from McDonough, I wanted to make sure we had all details of the deal worked out before I took a trip over. The crew at Sons were extremely helpful in all aspects of the deal and helping me with my trade in. LaTanya Crawford was extremely friendly and professional in fielding my phone calls and getting me a prompt answer. Overall I can't say enough good things about this group of professionals. I feel I got a great deal on the car I purchased, a fair trade in price, great interest rate on the finance, and a very nice car that my wife and I will be driving for a long time. I have no doubts anyone reading this review will have a similar experience to ours.

From the initial start of our visit Sons Honda was...

From the initial start of our visit Sons Honda was extremely professional, respectful, and hospitable. We purchased a 2011 Honda Odyssey with no pressure whatsoever. Normal negotiations are usually quite stressful, not here. It was easy from start to finish. We completely enjoyed the experience and recommend anyone considering purchasing a vehicle to visit. Salesmen Tim Baxter and Dave Davis were great. Managers William Jackson and Jason went above and beyond my expectaions. I did bring the vehicle in a few days later to have the tires checked and a trim clip replaced and the service was done immediately on a Saturday. Normally I would expect to wait hours just walking in like that. I also asked to have the vehicle re detailed and Cody (exceptionally impressed by that young man)made sure that the vehicle met my standards with no questions asked. Sons Honda is not your typical dealership. From sales to service it shows that they care about their customers. I will send my friends.

Mohammad was very professional and knowledge. He devoted...

Mohammad was very professional and knowledge. He devoted his undivided attention to my wife and I. Most importantly , the vehicle is awesome. We are totally satisfied and would like to thank Mohamad for his superb people skills!

great service- super deal mohamd and jason great to work...

great service- super deal mohamd and jason great to work with they shoot straight with u--i had to take car back for a problem jason handled it quick service dept no charge on what they fixed i bought car as is but they took care of it free..next car i buy will be from sons honda ..i reccoommend u do the same if u want a great deal and service---thks lee wilson

Purchased a 2008 Honda Civic

This was by far the best car buying experience yet. I got the car I really wanted, the payments I really needed. So for me it was a win win opportunity. I would highly recommend this dealership to anyone who is looking for used Honda's in good condition. Ask for Mr. Mohamed Kande. He is going to be your go to guy. He made the car buying experience so much easier and fun. Thanks Mahamed!!!!!

Purchase from Sons Honda of McDonough, GA

I purchased a 2009 Honda Civic Manual Transmission from Sons Honda. I must admit I am always very apprehensive when dealing with salespeople at car dealerships. After all of my years of purchasing vehicles this was the best experience that I have ever had. My salesperson Mohamed Kande was extremely professional and helpful. There was no pressure and no price haggling. Mohamed even drove the vehicle home for me that evening so that I would not have to come back the next day to pick It up. I will definitely purchase my next vehicle from Sons Honda requesting Mohamed as my salesperson. I am very satisfied with my experience.

I have never had an easier nor more pleasant car buying...

I have never had an easier nor more pleasant car buying experience...EVER! They took what is usually a stressful experience, streamlined it for customer happiness, and less than 2 hours later I am driving out in my Cowboy Cadillac! Thanks!!!

Thank goodness not my sons

I was looking for a good used vehicle for our daughter, tried to work with this dealership for almost a week. Couldn't get solid numbers out of them, numbers kept changing, plus when I finally saw carfax the car had two accidents and probably should have been sent to auction. Dealt with Internet staff would not listen to the customer, every time I turned around number were increasing, adding dealer fees and additional costs (not mentioned in talks) because I was out of state? I wouldn't recommend this dealership to my worst enemy, and its really strange they sell Honda's which are great cars, we have one, but on the used car side just be happy these SONS aren't in your family.

We had a great experience at Son's Honda. They...

We had a great experience at Son's Honda. They worked with us to resolve our purchase price concerns and met us where we needed to be price wise. We also attended the New Owner Clinic and had all of our specific questions answered. I would highly recommend purchasing a car from Son's Honda.

After trying several Honda dealerships in Georgia being...

After trying several Honda dealerships in Georgia being treated terribly I missed the service I received from my original dealership in Florida until I stumbled across Sons Honda. It is a bit of a drive but well worth the time. I have had my car serviced here going on a year and a half now and have received honest, exceptional service. Cody Garner is the only service advisor I have dealt with and he has always gone out of his way to take care of me as a customer to ensure my expectations have been met. Even with paying "dealership costs" Cody has gone out of his way to help make things more affordable. I look forward to continuing my seriver nd even buying my next car from here.

Good dealership!

I liked this dealership , Made me feel comfortable , treated me well.

I was referred to Son's Honda by a Co-worker, and...

I was referred to Son's Honda by a Co-worker, and went out to the dealership on 10/12/13 to purchase a car. The sales person that assisted me was Dayo Bello. He was very pleasant as well as knowledgable of his craft in selling cars. He showed me several cars, one being a 2010 Honda Accord that my mechanic took on a test drive, & that's the one that I purchased.

I had a wonderful experience at the dealership. They were...

I had a wonderful experience at the dealership. They were very courteous and they handled everything with dignity and respect. I would definitely recommend this dealership.

This place is great. Got a great deal on a used Odyssey....

This place is great. Got a great deal on a used Odyssey. I felt no pressure. Great sales and financing staff. Mohamed Kande was wonderful. Traveled from Atlanta to buy from them. They are worth the drive.

Best Buying Experience Yet

Great Experience. Found the best price at Sons. Traveled from Atlanta to buy there. It was very quick. No pressure. And a great big celebration after my purchase.

I initiated my purchase inquiry with a clear and specific...

I initiated my purchase inquiry with a clear and specific set of requirements that would need to be met if I was to become a customer at this dealership. I listed them, and indicated that I had a current, longstanding relationship with another dealership who wasn't interested in meeting my requirements (very disappointing) and that two other dealerships were very interested in luring my business away from this side of town. I indicated that I knew what I wanted, knew what the financials needed to be, knew what the financing terms needed to be, and knew what I wanted in the way of a trade valuation for my current Honda....and, I wanted a very specific "package" and color scheme. Andre, and BJ never blinked or seemed wary....they went on a search, and within two days we had a deal that would be predicated upon finding the exact vehicle (it didn't exist here in the metro Atlanta area)....they found one in Tennessee and swapped vehicles to accommodate me and my desires. Everything happened on Friday afternoon and after a thorough intro to the vehicle and it's new features we were delighted to drive home in our new vehicle. Thorough, efficient, informative and no game playing. I would recommend this dealership to anyone considering purchasing a new Honda.

THANKS GREGORY JOHNSON FOR GREAT SERVICE. MY HUSBAND...

THANKS GREGORY JOHNSON FOR GREAT SERVICE.MY HUSBAND CALLED YOU AND REQUESTED EXTRASON THE 2013 HONDA ACCORD AND YOU CAME THROUGH.YOU WERE VERY HELPFUL.

Everyone at Sons Honda was very courteous and...

Everyone at Sons Honda was very courteous and professional. BJ our salesperson was very helpful and considerate of our time and preferences. It was a great car buying experience and I would definitely recommend my family and friends to Sons Honda in McDonough.

Mohamed and Taj made this a laid back experience with no...

Mohamed and Taj made this a laid back experience with no pressure at all. I told them what I wanted my payments to be(which I thought would be impossible to do) but they got it done. Great Experience. Highly recommend Sons Honda Mcdonough Ga.

Great Experience!!

Very laid back without any pressure to buy. I got a great payment and the service after the sell has been excellent. I highly recommend Sons Honda Mcdonough Ga. Go see Mohamed and Taj for an upfront fun car buying experience. I was extremely upside down in my trade and they still managed to lower my payments by ALOT!!! Thanks

WOW!!!

Our new Honda Pilot is AMAZING! We cannot thank you enough for the pleasant experience we had at Sons. It was not only great in contrast to the horrible experience we had the night before at a different dealer, but enjoyable compared to what the average person thinks a car buying experience should be. Everyone we dealt with (Morgan Mouat, Jason in financing, and the service department folks) went out of their way to make sure our visit was as fast, simple, and pleasant as possible! We will be recommending Sons Honda to all of our friends and family. We have already convinced one friend (who bought a Honda elsewhere) to start using your service department.

Mohamed was very knowledgeable and went above and beyond...

Mohamed was very knowledgeable and went above and beyond in helping me to chose the car I wanted.No pressure and Jason Butler did the same in getting me the payments I wanted.When I need another car Sons Honda will be my choice

No nonsense, direct sales team

I just bought a 2013 Ridgeline from Sons Honda, and WOW, what a great experience! I shopped around and ran into all the usual scams at other dealerships (price going up, high pressure to buy right now, wanting hundreds of dollars to look for the vehicle I wanted, being switched from one sales person to another to keep me confused, etc.). None of that nonsense at Sons. Mohamed answered my questions clearly and directly and gave me a no nonsense price right away, even beat the buying service I was going to use, all over email. When I arrived at the dealership, everything was exactly as promised. Mohamed's sales partner, BJ, jumped right in so we wouldn't have to wait for Mohamed to finish with another customer. No confusion, no contradictory information, no pressure. The whole team stayed late to complete our sale. I went home with a smile on my face and it hasn't faded yet! Thanks guys, you are awesome!!!!!

I just bought a 2013 Ridgeline from Sons Honda, and WOW,...

I just bought a 2013 Ridgeline from Sons Honda, and WOW, what a great experience! I shopped around and ran into all the usual scams at other dealerships (price going up, high pressure to buy right now, wanting hundreds of dollars to look for the vehicle I wanted, being switched from one sales person to another to keep me confused, etc.). None of that nonsense at Sons. Mohamed answered my questions clearly and directly and gave me a no nonsense price right away, even beat the buying service I was going to use, all over email. When I arrived at the dealership, everything was exactly as promised. Mohamed's sales partner, BJ, jumped right in so we wouldn't have to wait for Mohamed to finish with another customer. No confusion, no contradictory information, no pressure. The whole team stayed late to complete our sale. I went home with a smile on my face and it hasn't faded yet! Thanks guys, you are awesome!!!!!

My experience at Sons Honda was definitely different....

My experience at Sons Honda was definitely different. When I got a chance to meet with Mohamed Kande to see the 2007 Volkswagen Passat I had no intentions on buying the car. One main reason was due to this was my first time buying a car, and secondly Mohamed told me that "This would be the easiest and most convenient experience to buying a car." I didn't believe it but he made it happened. Not only did he lower the payment expectation I requested, but also helped as far as service when the car seemed uneasy. I am truly grateful for the team at Sons Honda and look forward to purchasing with them in the future. THANK YOU FOR ALL YOU ALL HAVE DONE!!

Excellent Experience

I have to tell you that this has been probably the best car purchasing experience I ever ever had. I have always hated dealing with purchasing a vehicle buut Sons Honda has it down to a perfect science. I came in and told them what I wanted to walk away with and they agreed on everything with no issues. I would definitely reccomend Sons Honda for your next purchase. After visisting nearby Honda dealerships, I would only reccomend Sons over the other dealerships. Thanks to BJ!

I went to Sons Honda just looking at the vehicles. The...

I went to Sons Honda just looking at the vehicles. The salesman (Dayo Bello) approached me with such a pleasant greeting. I explained to the salesman the situation I was in and the price range I was trying to stay in. He took me on a test drive and I loved the car so much, I didn't take lomg to make up my mind. My salesman was pleasant through the whole sale, the finance manager was pleasant as well. When you walk in the dealership you are greeted by people who enjoy doing what they do. Thank you Sons Honda in McDonough, GA.

We stopped by Sons Honda earlier this week to test drive...

We stopped by Sons Honda earlier this week to test drive a CRV. We had not intended to purchase a car that day; however, Dayo Bello and Cathy Miller went above and beyond to meet all of my husband's demands for a 'great deal". Prior to arriving at the dealership, he had done research and had a price in mind for the car. Although our figures did not jibe initially with the Dayo's and Cathy's, they met us half way and we traded my old car and purchased the CRV. I would highly recommend the dealership and our salespeople to any of our friends who are in the market for a new or used car. Susan and George

We traded with Sons of Honda for what we thought would be...

We traded with Sons of Honda for what we thought would be a smooth transition. Where instead it has been one problem after another. They lost our house keys and other car key when we gave them our key chain to put the keys on from their vehicle. I live over 100 miles from the dealership so we called them and they couldn't find my keys.We had to also stay on them about our Tag, Title and the Money that they owed us that was promised on a "WE OWE" Paper.I wouldn't recommend them nor would I deal with them again.

Purchase of 2007 Nissan Titan

We purchased our truck after dealing with Sons of Honda over the phone due to we lived a 100 miles from the dealership. I would not recommend them and would not use them again. I had to stay on them constantly about our Tag, Title and the Money that they owed us on what was agreed upon. Also if you trade make sure you get your keys. They lost our House keys and other car keys.

I recently purchased a CRV from Tim Baxter, who was...

I recently purchased a CRV from Tim Baxter, who was EXTREMELY patient with me! I shopped around a good bit and I consider myself a picky customer.... (I know that when Tim reads this, he will say "Amen!") Tim returned my every call in a timely manner, worked with me on the price I wanted, and overall provided the customer service that I expect, in a friendly yet professional manner! The experience from beginning to end was great! He spent time showing me the wonderful features of the car before I drove off happily! I LOVE my new car!! I would not hesitate to send customers to him!

Ms Harlemia Jackson

This dealership really went above and beyond for me. Gregory, Mohamed, Andre, and Otto were the perfect team. I have really bad credit issues but they got me into the car I wanted. The whole dealership was awesome and I would send all my friends there. They were all neatly dressed and nice looking so it made my time there a lot more pleasant. The whole process was easier than I had great credit and buying a car. I appreciate everything they did for me. The dealership is an hour from my house but I would drive it anytime to have that type of car buying experience again. Go to Sons Honda for your next car, I promise you won't have any problems. I'm hard on salesman but they made everything happen. I love my new car!!! Thanks Sons Honda you have a great team of people working there. I'm very happy with my experience.

Excellent Customer Service

Excellent customer service. Salesperson, Marcel Sinclair and Manager, Andre really went above and beyond my customer service expectations. This was my third Honda purchase and my second new car purchase with this dealership and once again I had a great experience and would highly recommend. I was truly taken back by their eagerness to understand, acknowledge meet my needs and request. If you're ever looking for a Honda, please visit Sons Honda.

Both Tim & Dayo were very helpful. Let me drive...

Both Tim & Dayo were very helpful. Let me drive several vehicles before picking one I was comfortable with. Very knowledgable and no pressure to purchase.

The service was great. When I arrived, an employee...

The service was great. When I arrived, an employee patiently listened to and understood the problems I was having with my car. Immediately after I finished, he took my car into car service to get it worked on. The wait was absolutely worth it. Not only were my problems resolved, but my car received a complimentary wash as well. I greatly appreciate the service at this dealership. Good work!

We drove across town just to deal with Tim Baxter at Sons...

We drove across town just to deal with Tim Baxter at Sons Honda. He was very friendly and knowledgeable and handled the sale of our new Odyssey quickly and easily and gave us a great deal. We handled a lot of the process on the phone and couldn't have been happier dealing with Tim and was very happy with the dealership when we arrived. We have since been invited to a New Owner Workshop to help answer any questions we have about our new purchase and I'm very pleased about this added service. Our new Odyssey has lot of new features that I'm unfamiliar with and this workshop sounds perfect for me. Thanks to everyone at Sons Honda. I'm looking forward to many happy years with my new Honda!

Customer service

My husband and I were just looking for a car. We visited Sons Honda because it was close to our home. We had previously owned a Honda and knew they had the features we were looking for; good gas mileage as well as safety and comfort. Mohammed was very attentive and did everything he promised. We could not be happier with our experience. The experience we had was very positive due to Mohammed. He was professional as well as personable. We appreciate the great customer service from Mohammed.

**Car Purchase made Easy**

My were in the market for a replacement Odyssey for my wife. I literally had checked every Honda dealer in the Atlanta area,10-15 other dealers and several FSBO and none were in the condition that I would purchase. I saw an online ad from Sons Honda that looked and sounded too good but I called anyway..Mohamed Kande answered the phone, I explained how picky I am and if he would check out the car personally as I live in Lilburn and didn't want to drive 40 miles and be disappointed. He called me back within 15 minutes and assured me the van was in the condition as advertised and that I should come and check it out..My wife and I drove down the next morning and bought the van...she loves it!!

We just purchased out second Honda at Sons and through...

We just purchased out second Honda at Sons and through Mr. Dave Davis. Thanks for the professionalism. I'm coming shortly to get another new one and will request Mr. Davis again.. Overall a great experience!Bill F

Confessions of a Single Mother

I have been in the market of purchasing a car for several weeks and I came across SONS Acura in Morrow GA. My initial POC (point of contact) was Sam Burgess who was the most friendliest Sales Associate I've ever had the pleasure to conduct business with via telephone. MS. Sam provided me with EXCELLENT customer service which made me feel comfortable to confirm my appointment the next day to come in and test drive a couple of vehicles. Within 20 minutes from my phone conversation with Sam Burgess, I received a confirmation email from Mr. Quentin Stephens (General Sales Manager) about my appointment and how excited he was meet me. So now, Im anxious to go car shopping. With the upfront friendly customer service, I can only image what was to be expected when I got to the dealership. So now, it's the next day and Im ready to test drive some vehicles. To my surprise, I was the first customer of the day and was welcomed by Ashtin Sims (Sales Associate). Ashtin took great care of me. From the time I walked in to the time I drove off the lot Ashtin was perfect. I test drove 2 vehicles and I fell in love with my second choice. The price was right, the quality was wonderful and the actualy transaction of financing the car was painless. In all my years of purchasing a vehicle and I consider myself a smart shopper, this purchase was far the best experience I've ever had. Because of the friendly, fast and fun service I received at SONS Acura in Morrow GA, I am proud to say I purchased a 2009 Chevy Impala, fully loaded at a great price. I highly recommend if you're in the market of purchasing a previously used or new vehicle, please come down to SONS Acura in Morrow Georgia and see Ashtin, Sam & Quentin. Their professionalism is OUTSTANDING, Their customer service is EXCELLENT, Their cars are RELIABLE and AFFORDABLE for any situation. If anything I would recommend STARBUCKS coffee for the customers. (LOL)

We had visited several car dealerships prior to coming to...

We had visited several car dealerships prior to coming to Sons Honda.At one dealership,we were met at the front door by several fellows dressed like the "Men in Black" wearing earpieces and asked if we had an appointment and that we needed to sign in.There was nothing on that lot that appealed to us and we turned around and left.At Sons Honda,Tim Baxter greeted us and we told him we were looking for a CRV loaded with all the "bells and Whistles"-he was very patient and helped us find the ideal car! He facilitated the trade-in process and got the paperwork rolling for purchase.I drove home that evening in a beautiful 2013 CRV with all the bells and whistles.Tim gave me his card and informed me I could call anytime if I had any questions.

I ordered parts for my 2007 Honda Cr-V last month and...

I ordered parts for my 2007 Honda Cr-V last month and received an email the next day stating that I needed to pay an additional $20.15 for one of the parts I ordered. I said that was fine and thought nothing of it until I received my package a few days later. They charged me $16.95 for shipping AND had me pay extra for the part, for a package that cost $5.35 to ship. I feel VERY ripped off and will not order, or recommend them further.

Our experience at Sons Honda was delightful from start to...

Our experience at Sons Honda was delightful from start to finish. Rashad was knowledgeable about the Honda vehicles we were considering and helping us to make the right choice for our needs at this time. He was incredibly thorough in all aspects of the sales process. Rashad worked with us to make sure we got the deal we wanted and were comfortable with. He also made a point of showing us around the service area and introducing us to the service manager. He worked with us seamlessly through the USAA car buying service program as well.We will definitely recommend Rashad and Sons Honda to our friends and family, and will definitely return in the future. We have three Honda vehicles now and will definitely stay loyal to Honda, dealers like Sons definitely influence that decision.

I have not purchsed a "new" vehicle since 1995...

I have not purchsed a "new" vehicle since 1995 and was a bit apprehensive but Tim Baxter put me at ease and it was a very freindly, patient atmosphere, not pushy, mostly educational about the vehicle. I came in interested in a economical car and Tim was very patient as I drove 2 different vehicles, left to try a Toyota and came back, drove again and decided on the CRV. very happy!

Great Experience!!!! Great Car!!!

I just purchased a new 2013 Honda Odyssey. My Sales Rep was Tim Baxter. Long story short - My wife and I showed up, located the exact car we wanted, test drove and purcashed it the next day. Car was spotless and drives great!!!! They had a new owners orientation a week later that informed us of discounts, a maintenance program and a walk-thru of the repair shop. The shop was clean and all the associates were on hand to answer any questions about our vehicles. I would recommend this dealership if you have plans of purchasing a vehicle in the future.

Great Experience a Sons Acura

I had a wonderful experience with the Sons team in purchasing a used Honda Odyssey. They found the exact car I requested and when I picked it up it was "like new." Ashtin Sims and Kevin Martin were wonderful to work with and very helpful with all of my questions. And Street Nalley provided me a very fair value for my trade. I will certainly be buying my next new or used car from Sons Acura.

Appreciative of the fact Tim showed respect and...

Appreciative of the fact Tim showed respect and professionalism. Not too excited about having to play games with the manager, though. I understand everyone is there to make a living, but it doesn't make sense to (seemingly) exhaust the customer. We have always dealt with Bellamy- Strickland in the past and have been able to shoot straight with our salesman, so we may just be a little spoiled. On a positive note, you guys were far superior to McDonough Toyota. You could see right through the "old school" tactics they were using over there. By the way, it was a little strange to me that the salesmen at Son's didn't really have their own space. I may be wrong, but it just appeared that they were just being used as a go between for the manager and not part of the Son's "family". Regardless, we love the Odyssey and would come back and buy from Tim again. **One more thing- frustrating to have to create an account to submit this review!:)

Sons Honda Purchase

I was very satified with Mohammed's and Taj's were a great help with me making my decision, and assisting me through the purchase.

I traded in my 2006 Civic for a Certified Pre-Owned 2010...

I traded in my 2006 Civic for a Certified Pre-Owned 2010 Accord Coupe. I communicated via email with Mohamed for a couple weeks before I was able to drive down and see him and the cars on their lot.First, the prices I found online were exactly the prices I found on the lot. Mohamed took me out in 5 different cars to help me get a feel for the different options, and I settled on a coupe that I liked.As for my trade, they met my expectation in terms of my trade in value, and soon after that we had a deal.Lastly, since I purchased the car on a Sunday and the detail crew was not in that day, Mohamed told me to come back at my convenience to get my car detailed and have floor mats put in. He took care of this today, exactly as he said he would. Very honest and fair dealings with Sons Honda. I plan to go back in a few months to replace our other 11+ year old minivan.

You want excellent customer service and a hassle free...

You want excellent customer service and a hassle free experience, Sons Honda is the place to go. From the beginning to the end of my experience with Sons Honda and Mohamed Kande I was totally satisfied!

Excellent Customer Service

I received excellent customer service from Mohamed Kande while purchasing my car from Sons Honda. After the purchase of my car, I was confident that I had made a great purchase! Mohamed made my first car buying experience easy and hassle free!

If you want excellent customer service go to Sons Honda!...

If you want excellent customer service go to Sons Honda! Mohamed Kande took excellent care of me during the process; I did not feel pressured to make a purchase but I was reassured I was getting an awesome deal! My experience with Sons Honda has been and is continously great from the sales to service department! The service department workers are excellent and the service is provided in a timely manner.

Sons' sale team provided excellent customer service and...

Sons' sale team provided excellent customer service and overall friendliness. The dealership was clean and organized. The sales process (demonstration, closing) was quick. We bought 3 cars from dealership because of Cathy's personality and willingness to accept a fair price. Sons also works with our bank's car buying service.

I had a good experience buying a 2011 Honda CRV. Mohammed...

I had a good experience buying a 2011 Honda CRV. Mohammed was very patient and spent a few hours with me researching - on a day i did not purchase the vehicle. Two months later, i decided to return and was assigned to Tim, since Mohammed was busy with another client. The main dealmaker was the willingness for them to loan the vehicle to show it to my wife. The salespeople are very friendly and knowledgeable. Nick

Very cordial and accommodating

I bought a used car from Sons Honda. They were very accomodating and great to work with. I drove over 250 miles to buy a car from them because they had the best deal around!

Tim Baxter was very nice and eased my fears regarding the...

Tim Baxter was very nice and eased my fears regarding the finance procedure. Otto was the best finance person I have ever dealt with. Thanks

I went primarily to just check out what was available....

I went primarily to just check out what was available. Tim was very helpful in asking what I wanted as far as features and what I was looking at payment wise. The one he suggested as a test drive was JUST Perfect. It met all my requests.He worked to get my trade in value where it needed to be and answered all my questions on new verses used purchase. Everyone at the dealership was very friendly. Overall, Tim made a nerve wracking experience both pleasant and informative. He answered all my questions and helped me close the deal within my terms on comfort.

I would like to commend BJ Jones on his excellent...

I would like to commend BJ Jones on his excellent customer service that he extended to me on September 8, 2012 when I came to Sons Honda. He exceeded my expectations and I am so glad that I chose Sons Honda to purchase my 2010 Honda Accord. Mr. Jones explained everything to me in great detail regarding all of the certified used Honda's and answered all of my questions and addressed all of my concerns. He is definitely an asset to your company and exemplify what a true salesperson is all about. Hats off to BJ Jones as internet sales person of the century. I have already recommended several people to Sons Honda to make their next purchase on a new or certified used Honda. Thanks BJ for making my car buying experience great.

buying parts on-line

I have bought a part online from sonshonda to be mailed internationally to me. A wrong part arrived - it was a rather small "LENS (COURTESY LIGHT)" (34261-SJC-A01). They used a box 75 inches by 50 by 35 for that. Reply to my email was: "Thats just the box we shipped it in. The part sare in that box." Then, no reply to the second email in 24 hours. I had to start a Paypal dispute to get the correct parts mailed (in the right size box this time).

Tim is the man. Very helpful. Very nice. Not pushy. Not...

Tim is the man. Very helpful. Very nice. Not pushy. Not overly aggressive. He answered all of our questions, made sure we were comfortable and offered refreshments and time alone to discuss plans and decisions. He came highly recommended from multiple people at our company and we are VERY happy to have had the opportunity to work with him. When we are in the market for another vehicle, we hope Tim will still be here as we will definitely return to do business with him.Sons new place is very nice. Very good service. And VERY VERY awesome products supported by an awesome staff!

I had been corresponding with BJ Jones on email for a...

I had been corresponding with BJ Jones on email for a couple of months. I didn't know if he would be able to get me out of my current vehicle and into a new one, but BJ assured me he would do his best. And that he did! He went out of his way to help me. He really impressed me all the way around. He's very professional and friendly and not overbearing and pushy. I love that. Our overall experience there was the best I have ever experienced in all my years purchasing vehicle. Keep up the good work BJ!

Service was great and so was the price. The gentlemen and...

Service was great and so was the price. The gentlemen and ladies made the experience comfortable and rewarding. I would suggest that anyone coming to find a Honda come by and check out Sons Honda. Their website would be a place I would check out too.

Mohamad was a great sales associate who helped me get...

Mohamad was a great sales associate who helped me get into the car I wanted. He explained things in detail and answered any questions that I had. He provided me with multiple facts on the vehicle I purchased and went over all documentation clearly. The Financial Associate Jason on the other hand was a bit rude and was on the phone with others a majority of the time I was signing documents, which I did not appreciate. Other than that all other associates that I came in contact with were friendly and had smiles on their faces and I will refer Sons Honda to others I know or come in contact with that are looking to purchase a vehicle.

Thank you Sons Honda and Tim Baxter for ANOTHER great...

Thank you Sons Honda and Tim Baxter for ANOTHER great purchase!! I traded in my 2008 Accord, which I also purchased from Sons Honda and Tim Baxter, for a BEAUTIFUL 2012 Accord EX-L V6 and got an AMAZING deal!! The staff is so courteous and really make you feel important. I could not have asked for a better salesman or a better experience! Thank you Sons Honda and Tim Baxter, I will be sending all of my friends and family to you guys for their next vehicle purchase!

I saw a car that I was interested in on the internet. ...

I saw a car that I was interested in on the internet. The car had just been listed and the price was outstanding based ont the year and specs it was offering along with the unbelieveably low mileage. I immediately called and spoke with a young lady who was very polite and made an appointment to see, test drive and ultimately purchase. I made my appt for the next day. The next morning I spoke with the same young lady several times because of conflicts in my schedule. The last called made prior to my visit was to let her I know I was on my way and that it would take me about and hour to get there, but I was still coming. I arrive. I had been told that the vehicle would be pulled up and ready for my hubby and I to see when I got there. We saw the vehicle being pulled up to the front. After about a 7-10 min wait for our pre-arranged salesman, the same young lady from the phone came to us and introduced us to a new salesman we would be working with. She explained the vehicle we came to look at and he frankly stated it was sold the night before. I couldnt believe my ears. It was the same car that had been pulled to the front, but apparently for the new owner to come pick up. Upon hearing, my hubby and I walked out to leave and no one tried to apologize or even really offer anything. After walking outside I turned back around. I work in the service business and know the importance of client feedback so I went back in and requested to speak to a manager. After waiting, my original salesman, Ahmad, came over, apologized and told me I would be speaking with LaTanya Crawford, Internet Mgr, regarding the situation. He was very polite and seemingly sincere and I appreciated it. When Ms. Crawford came over she spoke with me, she listened and politely answered my allegations with acceptance and apologies. She then asked if there was any other vehicle I would be interested in and I declined, however she offered to look throughout their network to see if there was any other cars with similar specs. She did find one and and had me come look at the online printout. It had about 100,000 more miles than the car they had. While I appreciated the effort, the 100,000 mileage diffrent amused me. They thanked me and asked for my info to stay in touch and we left and made our lengthy trip back home. Overall, I will say, I did appreciate their sincerities and how they listened. Car shopping is daunting because of the fact that in all honesty, most of these sales people can give a damn about you, your family needs, bank account, all they want is that commission, and the higher the better. So I will give SONS HONDA credit for that. What I did stress is in the future, please verify the car is still presently being offered. No one wants their time to be wasted and after traveling an hour and a half to come to them, I was very displeased to know I spoke with the young lady several timesm before coming, thus giving her an opportunity to quickly check. I would have also apppreciated a minor incentive, like a $10 gas card or something to show they truly valued my (future) business. They stated they may have more cars in the future that I may be interested in, but after wasting a whole half of tank of my gas, I highly doubt I will being traveling back down there.

SOME GOOD SOME BAD

The sales guy Taj Middleton was very nice. However, the finance guys were very pushy, arrogant, and obnoxious. Over the course of our buying process, I talked to 2 different people (sorry I dont remember names.) Although I repeatedly denied the extras (like GAP) that they were trying to add to my loan, they continued trying to sell me these add ons - not just once or twice, but at least 7 or 8 times. Even after they could tell I was getting annoyed, while they were offering reduced interest rates to compete with my credit union, they continued trying to add the GAP coverage to my loan. I also was very disappointed in the cleaning of the car. I was told that the car would be detailed thoroughly. I even pointed out a few things that needed cleaning and I was assured it would be taken care of. After picking up the car, I noticed that the interior looked the same as it did when I pointed these things out. If it was cleaned it was not done affectively.

I have tried three times now to purchase a vehicle from...

I have tried three times now to purchase a vehicle from this dealership. My sales representative, Kevin Frye has always been amazing. However I can not say the same for the management. I worked with Andre Smith for a week making sure that everything was perfect for the deal that I needed to make the sale work. I provided them with all information and what I would be willing to do as far as payments and down payments, trade in, and payoff. I provided the credit application and all information that would be needed to seal the deal before making the nearly hour and a half drive down to this dealership. I received confirmation via email at the end of a string of about 30 emails between myself and the dealership that everything was in place and the deal met with what I was looking for.So I drove 50 miles to the dealership with my kids that evening. What a waste of our whole families time just to be told when I got down there that not only was the payment higher, not inclusive of all the features I asked for, but also that I would need a down payment due at the time of the deal. Wouldn't even offer me a hold check option. Andre continually pointed out that it was a nice vehicle downplaying my current vehicle which was a 1 year old model of the vehicle I was looking at.Fortunately for me I was able to get the deal worked out the following day at Gwinnett Place Honda who tried a similar stunt on me last year, but was ABSOLUTELY AMAZING this year.I know that all car dealerships are in it to make money, and I understand that things don't always work out, but the blatant dishonesty of Andre Smith advising me falsely that he had everything worked out is appalling. I will never work with Son's Honda again which is a shame with as nice and professional as Kevin Frye was with my whole family.UPDATED 7/23/2012To Mr. Felton,I wish I could speak with you regarding my experience, because all options were not explored. I made the exact deal the following day, so the only difference was that Andre Smith was not trying to make a deal. I provided EVERYTHING to the dealership before making the trip and was under the impression that all was complete until we started doing paperwork and Andre came up to me with a much higher payment. As I mentioned over and over, if the deal wasn't going to work, I wouldn't have wasted my evening. I would have just gone straight to Gwinnett Place Honda, who did make the deal work.I also wanted to share with anyone who reads my review and the comment left in reply, that the gift card mentioned in the message from the dealership has never been received. I waited 2 weeks from the date that they had already shipped the giftcard before posting so it can't just be lost in the mail. This shows again a level of dishonesty from a dealership. The message seems to be just here to save face.

Although price was the initial reason for looking a car...

Although price was the initial reason for looking a car with Sons Honda, my experience with BJ Jones and LaTanya Crawford restored my faith in purchasing a car through a dealership. BJ Jones made himself available at all times. He was thourough and prompt in his responses. He gained my trust and allowed for Sons Honda to be recommended to friends.His continued contact right through to letting me know that my tag was available at the county office is a great example of professional, quality customer service.

My husband and I could not have been more pleased with...

My husband and I could not have been more pleased with the staff at Sons Honda. The entire experience was a pleasure. We decided it was time to trade in my 2003 Accord, but we were undecided on what new vehicle to purchase. During our initial visit/test drive Tim Baxter was wonderful. He was very patient as we test drove several different models on the lot. We had a tired, hungry four year old with us that Tim not only brought some bottled water, but he listened to her rambling stories as my husband and I took turns driving. He was very knowledgable about the different models we test drove as well, answering every question. When we told Tim we were going to look at other car brands, there was no high pressure sale. He not only mentioned a con of one of the mentioned brands but he also pointed out a positive, which I respected. Tim followed up with phone calls and kept us up to date on current incentives available thru Honda.Unfortunately, when it was time to purchase Tim was not working, but he continued to take care of us by referring us to Oscar. He had a smile that could light up the already sunny day. His disposition is an asset to your company. The hardest decision to make was what color to choose. Oscar had our 2003 Accord appraised while my husband and I made our decision. When the "numbers" game began there was no game at all. Another pleasant surprise. They gave us a fair price for my trade and a good price for the new Accord. When Oscar presented the figures it was very easy and comfortable to say "this looks good, where do we sign?". We had been pre approved for our loan prior to coming back to the dealership. Otto, in finance gave us an interest rate a full 2% below the credit unions rate of 3.9. Not only did he beat their interest rate, he called the next day to say he had an even better rate for us at 0.9%. Again another pleasant surprise from Sons Honda.So, the answer is YES we would highly recommend Sons Honda. I already have made recommendations, and have told several people how wonderful your dealership is well to, "deal" with.Julie Fincj

Tim Baxter was friendly, helpful and a joy to work with. ...

Tim Baxter was friendly, helpful and a joy to work with. This purchase was a very pleasant experience and I will continue my relationship with Sons Honda in the future.

There are times when the rule for purchasing a new...

There are times when the rule for purchasing a new vehicle is not a pleasant experience. However, Tim Baxter and Sons Honda is an exception to that rule. Tim was very accomodating and offered absolutely no pressure in selecting and obtaining a vehicle of our choice. Tim and the staff at Sons make you feel welcome and create a at-home atmosphere. The showroom and service area is impressively clean and spotless. I will definitely be a return customer and without hesitation recommend Tim and Sons Honda to anyone in the market for a new or used vehicle.

The Employee was Tim Baxter he was very nice and new what...

The Employee was Tim Baxter he was very nice and new what he was talking about but then i went home and saw on the TV the deals that sons honda had and i was not given those opions.One of the deals was a free month and the price was much higher than i paid.I don;t know if you can do anything now but i thought i would try? Thank you Fran Coombs

Hello Gregory, I apologize for not responding...

Hello Gregory, I apologize for not responding sooner, but I want to thank you for all you have done. I have been telling everyone about you as well as passing out your name and phone number. As I think back on the day we met, I know it was God's plan for us to meet. When I realized I would need to purchase a new car I prayed for God's guidance & favor and He did just that when I met you :-D So on that note, thank you and may heaven shine upon you. Be Blessed, Donyella S. Wright

Tim Baxter was very helpful and assisting with our...

Tim Baxter was very helpful and assisting with our decision to lease a Honda Crosstour. The finance manager was excellent in meeting the payment we needed to lease the vehicle. Thank you all so very much!!

I had an enjoyable experience purchasing my new Civic...

I had an enjoyable experience purchasing my new Civic from Tim Baxter at Son's Honda. Tim was always available for me for any questions. He was very knowledgeable regarding all aspects of the Civic. I never felt like I was under pressure. I felt comfortable with the price negotiation as I was able to hit my targeted payment with no haggling. I have recommended Tim and Son's Honda to all of my relatives and coworkers.

Mr. Johnson earned this rating; he provided a prompt...

Mr. Johnson earned this rating; he provided a prompt internet response, fair pricing, ready to deal attitude, overall exceptional customer service.Thanks Mr.Greg Johnson

They went to great lengths to make me a very satisfied...

They went to great lengths to make me a very satisfied customer. I walked away from my purchase very happy. I did not feel pressured to buy and the offer price was fair from the start.

Thank you Tim Baxter!

I was so pleased with my visit to Sons Honda in June 2011! I have never been too fond of the "car salesmen approach", TIM BAXTER was the BEST car sales person I have ever dealt with. I never felt pressured or intimidated to purchase a vehicle, I simply went in the dealership told him what I was looking for and shortly after was signing the papers for my 2008 Honda Accord!! I was very impressed that JASON BUTLER, the pre-owned car manager, personally came and spoke to me not only to thank me, but to congratulate me on my purchase. ANDRE SMITH made the finance paper work easy and enjoyable! Sons Honda has a great team of employees, I have referred several of my friends there for their recent purchases, they too have been very satisfied! The friendly atmosphere at Sons Honda will make you appreciate your new vehicle even more, they even hosted a "New Car Owner's Workshop" to help tell you where to go when your vehicle needs service or just a wash and introduce you to people in each department! I love my new car!! Thank you TIM BAXTER & SONS HONDA, I recommend you guys to everyone, keep up the excellent work!

Thank you Tim Baxter!

I was so pleased with my visit to Sons Honda in June 2011! I have never been too fond of the "car salesmen approach", TIM BAXTER was the BEST car sales person I have ever dealt with. I never felt pressured or intimidated to purchase a vehicle, I simply went in the dealership told him what I was looking for and shortly after was signing the papers for my 2008 Honda Accord!! I was very impressed that JASON BUTLER, the pre-owned car manager, personally came and spoke to me not only to thank me, but to congratulate me on my purchase. ANDRE SMITH made the finance paper work easy and enjoyable! Sons Honda has a great team of employees, I have referred several of my friends there for their recent purchases, they too have been very satisfied! The friendly atmosphere at Sons Honda will make you appreciate your new vehicle even more, they even hosted a "New Car Owner's Workshop" to help tell you where to go when your vehicle needs service or just a wash and introduce you to people in each department! I love my new car!! Thank you TIM BAXTER & SONS HONDA, I recommend you guys to everyone, keep up the excellent work!

My experience

Everyone at Sons Honda was very professional, friendly and courteous. I would highly recommend them to my family and friends.

car purchae 2012 civic lx

i was very impressed with my new car purchase 2012 civic lx tim baxter my salesman was very courteous and professional i will tell my friends and family to consider son's honda for their next car purchase.

Overall my buying experience at Sons Honda was very good,...

Overall my buying experience at Sons Honda was very good, my question's were answered quickly and I will recommend to other's to consider Son's honda

Everyone was very accompdating. They listened to my...

Everyone was very accompdating. They listened to my needs and my situation and helped me get the best possible deal under my unique circumstances. I would highly recommend Son's Honda to anyone in the persuit of purchasing a new Honda car. I couldn't have asked for better service. (As a matter of fact, I have already mentioned them to someone that might be looking for a new car.)

I initially visited Sons Honda to test drive a new 2012...

I initially visited Sons Honda to test drive a new 2012 Civic Sedan. The salesperson was friendly and professional and had us on the test drive in no time. I am car person and I know my way around an engine and I do a lot of research before I even go to a lot, so I usually ask the salesperson difficult, but important and succinct questions. The salesperson was happy to accommodate all of my questions and concerns. When I returned to buy the Civic, the salesperson called in advance and had the car set aside for me. We then went through negotiation and financing. The only problem I had with the entire experience was how long financing took - we were at the dealership for about 4 hours. However, the team at Sons Honda was able to work with me and achieve a financing agreement that got me the payment, term, and interest rate I desired and deserved. Overall, I am very impressed with their professionalism and friendliness. These are real people, not just blind salespeople after your money. I just hope that when 5,000 miles rolls around their service department is as good as their sales department.

This was the best car puchase I have ever had. Rashad...

This was the best car puchase I have ever had. Rashad and Sons Honda lived up to the motto of a simple, honest, hassel free vehicle purchase experience. I will recommend them to anyone.

If you want a great experience purchasing a new car then...

If you want a great experience purchasing a new car then I highly recommend using Tim Baxter at Son's Honda. Not only was Tim kind and helpful, he was also very efficient and quick with dealing with a 2 car purchase. I have used Conyer's Honda before and it took 8 hours for them to have me in my new car HOWEVER, at Son's it took Tim 5 hours and had me walking out with 2 cars!!! Clearly, you can see which dealership will keep customers going back. If you want a great deal and a hassle free experience then go see TIM at Son's!

Rashad Middlebrooks and the staff at Son's Honda made my...

Rashad Middlebrooks and the staff at Son's Honda made my New car buying experience a truly awesome experience. Rashad worked everything over the phone with me in detail. He did everything from finding the exact vehicle that my wife and I wanted, to working out the final price and to getting us a great rate on financing. We actually drove 170+ miles out of state to shop and Sons and it was well worth the drive!

I bought a new 2012 Honda Civic EX from Sons Honda in...

I bought a new 2012 Honda Civic EX from Sons Honda in July '11, and Tim Baxter, and most of the other members of the Sons Honda staff, went out of their way to provide me with the best deal to fit my very strict budget. I walked into the dealership knowing what I wanted and how much I had to spend. Tim provided me an ideal vehicle, and the Sons Honda team worked with me to secure a fair price that met my budget. I have frequently talked with Tim and other members of the Sons Honda staff since purchasing my car, and the relation we've formed has already persuaded me to recommend Sons Honda to friends. Furthermore, Sons has a great service program that I plan to utilize every time I need to have my car maintenanced. Thank you Tim and the rest of Sons Honda for a great car buying experience!

While not convenient to my home in North Fulton county,...

While not convenient to my home in North Fulton county, the price I received from Rashad and Sons Honda made the drive worthwhile. I was looking for a new Fit Base for my college bound daughter and requested internet bids from dealers in the Atlanta metro area. I also used USAA's Auto Buying service to get additional bids, one of which came from Sons. Rashad contacted me and I was able to negotiate a significantly better price which allowed me to purchase the Sports model for little more than some of the quotes I was getting from other dealers on Base's. As to the buying experience, it was as painless as possible. Rashad was helpful, professional and friendly. He not only gave us an overview of the car, he showed us around the dealership and introduced us to the Service and Sales Managers. He did an excellent job of explaining all of the various forms and steps involved in the process. My recommendation for anyone in the market for a Honda near Atlanta, GA, make sure Sons Honda is on your list of dealerships to visit.

I was so pleased with my visit to Sons Honda in June...

I was so pleased with my visit to Sons Honda in June 2011! I have never been too fond of the "car salesmen approach", TIM BAXTER was the BEST car sales person I have ever dealt with. I never felt pressured or intimidated to purchase a vehicle, I simply went in the dealership told him what I was looking for and shortly after was signing the papers for my 2008 Honda Accord!! I was very impressed that JASON BUTLER, the pre-owned car manager, personally came and spoke to me not only to thank me, but to congratulate me on my purchase. ANDRE SMITH made the finance paper work easy and enjoyable! Sons Honda has a great team of employees, I have referred several of my friends there for their recent purchases, they too have been very satisfied! The friendly atmosphere at Sons Honda will make you appreciate your new vehicle even more, they even hosted a "New Car Owner's Workshop" to help tell you where to go when your vehicle needs service or just a wash and introduce you to people in each department! I love my new car!! Thank you TIM BAXTER & SONS HONDA, I recommend you guys to everyone, keep up the excellent work!

Rashad did a wonderful job. he took the time to listen to...

Rashad did a wonderful job. he took the time to listen to what I had to say, he gave me different options to make this purchase possible. Hats off to Rashad for being a wonderful sale person I would and will recommend him to any future honda buyers.

All the sales personnel at Sons Honda were very friendly...

All the sales personnel at Sons Honda were very friendly and welcoming when I arrived from out of town. I reside in South Carolina and had inquired about a used car I had seen on their website. I left an inquiry over the weekend and was contacted very soon thereafter by manager B.J. Jones, who was extremely helpful in answering all my questions prior to me making the trip to Atlanta. It was important that I crossed all my t's and dotted all my I's before driving 5 hours to look at the vehicle. I can honestly say that Mr. Jones was more than helpful regarding all my questions. Mr. Jones even held the car for me to make sure it was ready and waiting for me to test drive it when I arrived from out of town. Needless to say, the test drive went very well and the pricing and paperwork was pretty hassle-free. I am now a proud owner to my 2004 Honda Accord Coupe and absolutely LOVE driving it by the ocean! The exemplary customer service and welcoming atmosphere of Sons Honda in McDonough, GA made it more than worth my drive to purchase my new vehicle!

We purchased our Honda Odyssey through the Consumer...

We purchased our Honda Odyssey through the Consumer Reports car buying service. 3 dealerships contacted us. Sons Honda (BJ Jones) was our first contact. BJ gave us the best deal and was by far the most knowledgeable about the vehicle. He was easy to talk to and we knew right away we wanted to work with him. BJ came to get us when our old navigation system took us the wrong direction on the way to the dealership. (By the way the dealership is right on I-75 and easy to find if we had just asked!)Sons Honda gave us a deal the other Honda dealerships in Atlanta told us we couldn't possibly get unless the car had been on the lot for a while. Our new Odyssey still had the plastic on the floor and on the instrument panel when we first drove it. It arrived the day before. The other dealerships were asking $1400 more than Sons and they were more pushy. Sons Honda exceeded my expectations on a car purchase experience and we have already recommended them to our daughter and our neighbors. It's well worth the drive south of Atlanta to deal with Sons.

This was my first time buying a honda and I had a great...

This was my first time buying a honda and I had a great experience. BJ was very knowledgeable and was able to discuss the pros and cons of a lot of different cars. I felt like he was genuinely interested in helping me find the best fit for me and my budget. Everyone at the dealership was so friendly and the finance department was very helpful in explaining all of my options for financing. They didn't try to push any extended warranties or other extras on me. I will definitely recommend this dealership to others.

Rashaad was well informed when it came to his Honda...

Rashaad was well informed when it came to his Honda products. He was able to answer all my questions on a satisfactorily level, and gave me constant assurance calls during my waiting/ordering time frame. I would not hesitate to recommend anyone to Sons Honda, and especially to experience the wonderful relationship I had with Rashaad.

Rashad provided me with exactly the information I...

Rashad provided me with exactly the information I requested quickly and honestly. We agreed on a price before I even went to the dealership. He was up front with me at all times and there were no surprises. Rashad met us at the dealership, ensured all of the paperwork was correct (catching an error and seeing it was corrected) and ensuring he checked us out thoroughly on the car. He also followed up with us several times after the purchase to make sure we were satisfied and had everything we needed. It was easily the best car buying process I have ever had. It was well worth the drive to McDonough to get the car. We have already recommended that a coworker who is currently in the market for a car contact Rashad, relaying the very positive experience we had. This is the third vehicle I have purchased in the last 6 years and the first time I have been so impressed that I have actually recommended someone contact a specific dealer representative.

I absolutely loved my experience at Sons Honda. From the...

I absolutely loved my experience at Sons Honda. From the moment I picked up the phone to begin my search for my new car and to the moment I drove off of the lot, they were exceptionally well. Their individual courtesy as well as their patience made me feel extremely comfortable. I would recommend this dealership to all of my friends!

When my husband and I went to the dealer we were looking...

When my husband and I went to the dealer we were looking for a used car. After I arrived on the lot we drove off in a new car. David made the process painless and easy I appreciate all that he did to make this a smooth transaction.. David is a TOP Notch Salesman.

The service I received was excellent to say the least!...

The service I received was excellent to say the least! Every last detail was gone over with as much professionalism as anyone could ask for. I was not able to drive the vehicle away on the first visit and it is a couple hour drive for me to get to the dealership. Rashad put gas in my car, out of his own pocket, which really showed me I was in the presence of a caring dealership as well as salesman. I am very satisfied with my experience and will recommend Rashad to anyone I know who is in the market for a new car. Great job and keep up the good work!

David was extremely helpful in in our decision to...

David was extremely helpful in in our decision to purchase our 2011 Odyssey. We struggled with several different options and alternatives and he was always available to answer our questions. He was also extremely flexible in our visits to the dealership as we had to come at some odd hours. Even coming in on his off day. Thank you so much!

Salesman was very helpful and courteous. Salesmanager had...

Salesman was very helpful and courteous. Salesmanager had to be haggled with about price. Was 2300 higher than competitor but agreed to match. Also finance dept said we didnt qualify for promo apr until we called another dealer and found out what score it took to qualify. All in all it was a good experience but would recommend you do your homework first.

I specifically chose to buy my new vehicle from Sons...

I specifically chose to buy my new vehicle from Sons Honda because of their exceptional customer service. Buying my new vehicle and trading my used vehicle from Rashad and his team exceeded my expectations in terms of how I was greeted and treated by everyone that I met throughout the process. Everyone was friendly and courteous and I felt very taken care of. I will buy my next Honda from Rashad and his team at Sons Honda.

04/05/11 We received a call from Rashad Middlebrooks...

04/05/11We received a call from Rashad Middlebrooks right after we put in an offer over the internet. From his voice, his manners, we saw that he was very helpful, courteous, and a pleasure to work with. We couldnt wait to meet him. When we got there, Rashad already got the car that we discussed about and the keys ready for us to test drive. We couldnt ask for a better car or a better seller. Even after closing time, Rashad continued to do his best to show us every detail of the car. He made sure all our questions are answered before letting us leave. We also worked with Kim C. in financing, she was so nice and friendly. She explained everything to us in a very well manner. I was so glad that my friend recommended us to Sons Honda. The sales staff and management staff there were GREAT! They were all courteous, professional, and so helpful. I definitely recommend Sons Honda to anyone. They definitely earned my business in the future! Rashad, you were amazing, such a pleasure working with you. We appreciated your time and thank you so much for making our car shopping experience so pleasurable. Kimberly

I was very impressed with the dealership and with my...

I was very impressed with the dealership and with my treatment while there. The staff was very friendly and called me by name, though I had not worked personally with them. Rashad listened to my needs and wants and provided just the right vehicle. There were no "hard sell" tactics. It was a very relaxed atmosphere. I will definitely reccomend this dealership to anyone in the market for a car.

This by far was a God send to see this car on the...

This by far was a God send to see this car on the internet and call before anyone else had a chance to call. I knew the price was more than I had in my budget, but I thought if they knew I had cash, just maybe they would work with me. I've had problems in the past with other dealers and salespeople BS and was in no mood. I called and got LaTanya and low and behold she was the most pleasant person I've ever spoke with regarding purchasing a car with cash. I told her how much I had to spend and if she could some way work with me, because I did not have any extra for tag, title and registration fees that it was what it was. Mrs. Crawford said that they would check with her superior and give me a call back in 10 minutes and she did what she said she would do, which was very surprising to me. Salespeople from other dealers that I had contacted in the last couple of weeks was not as accommodating and kind of rude. Mrs. Crawford said that they would take what I had and all fees included. She asked when did I want to come out to look at the car and do a test drive to make my mind up. I told her I would come the next day and gave her a time. She then put me in contact with Mr. Gregory Johnson and he was just as pleasant the the very best customer service, I told him if they would put in writing the agreement that I made with Mrs. Crawford and email me the Carfax as well, he said he would and did. Mr. Johnson called me back 45 minutes later and told me that he had ordered new tires for the car and it would be ready the next day after the test drive and they would repair anything I found that needed repairing on the car and put it in writing, that I found to be very surprising and was very pleased at the professionalism and great customer service I received. I recommend Sons Honda to everyone who wants to be given the royal treatment and best deal in Atlanta metropolitan area. THANKS!!

I would wholeheartedly recommend Sons Honda, and...

I would wholeheartedly recommend Sons Honda, and particularly, Internet sales' Kevin Frye. He was absolutely a pleasure to deal with (something we don't often get to say about car salesmen)! Not only did Sons meet the pricing I was looking for, they did it with absolutely no BS (another something we don't often get to say about car salesmen). The paperwork was done ahead of time, the car was waiting when we arrived, and it was by far the most quick and painless car buying experience I have ever had. In the two days I have owned my car, I've already recommended Kevin and Sons to at least a dozen people. I see other new Odysseys on the road and think, "Betcha didn't have the experience I did!" I would also give kudos to Andre in the finance department, for finding me a fantastic finance rate - even better than my bank, who I thought was unbeatable! All in all, a completely stress-free purchase. I'll definitely be back for my next Honda!

Extremely pleasant and professional experience with...

Extremely pleasant and professional experience with everyone involved. Found car on Autotrader websit and emailed Bob, got an email back from Bob within minutes and then a phone call from Rashad while we were driving over to the dealership. Rashad was great and Jason and Andre finished the paperwork and the Xb has a new home. We will recommend dealership to anyone looking for a new or used vehicle!

My experience in purchasing my car at Sons Honda was...

My experience in purchasing my car at Sons Honda was outstanding. From the beginning,I was treated as an intelligent human being. The car price and the trade-in value of my old car was entirely reasonable. I didn't have argue or bargain about it. The financial officier reviewed my options and did not push any one. It really was my best car buying experience - far and above my previous 5.

I had been researching the 2010 Honda Accord exv6...

I had been researching the 2010 Honda Accord exv6 w/navigation and had contacted a certain detailer that was much closer to my home, and was not impressed and did not receive much help from that dealer; so I emailed the next closest dealer to me which was Sons Honda and received an immediate response from Mr. Kevin Frye. He had all the answers to all of my questions and went far and above--very knowledgable. He was very friendly, open and honest, I never felt pressured during the purchasing process. I had my mind made up for this car in a certain color with several added accessories. But once I was ready to make the purchase, Mr. Frye was unable to locate this particularly car (due to end of the year clearance), so he encouraged me and my husband to come in and take a look at the 2011 Accord.I was so disappointed but thought I'd just go anyway and I was just blown away by this car! Mr. Frye was able to get the car in the color that I originally wanted in the 2010 with all the accessories--He actually remembered everything that I wanted. He was patient and very knowledgable thoughout the whole process. He was key in my making this purchase. Mr. Frye really went above and beyond with his excellent customer service. Taking my calls and providing answers to my many questions--even on his off days. My husband is already thinking of making another purchase and when we are ready it will be with Mr. Frye. Thanks for everything!!!!

I recently purchased a new Honda Fit from this dealer. ...

I recently purchased a new Honda Fit from this dealer. Their guarantee to beat anyone's price was the reason I started working with them, but it was their customer service that eventually sealed the deal for me. All of the price negotiation and was done via phone and e-mail, and Kevin and LaTanya were very responsive and easy to deal with when I was pricing between different dealer quotes. Just before I finalized my decision I was down to speaking with just one other dealer, and with them it took nearly five tries through their phone system just to get to someone's voicemail. With the price to the point that I was comfortable with, I based my decision on the fact that Kevin and LaTanya were much easier to communicate with. Once we'd agreed on a price, Kevin went out of his way to make sure we got our top color choice, which they ended up getting from elsewhere. When we arrived at the dealership and inspected the car, he was extremely particular about making sure the car was clean before letting us take it - noticing things we weren't paying attention to. He also gave a great explanation of servicing requirements so that we wouldn't have to spend any more than necessary. At no time did I feel pressured to buy excess options, and when I did ask for the center arm rest option he gave me a price around $30 less than I'd seen elsewhere. Throughout the whole checkout process he was extremely friendly and patient, as was everyone else we interacted with. If we stay in the area and want a Honda in the future I don't see any reason why I wouldn't come back to these guys.

My husband and I were traveling to Florida from...

My husband and I were traveling to Florida from Cincinnati in my 2008 Honda Accord V6. I LOVE my dealership, Performance Honda, in Cincinnati and had scheduled an appointment for when we returned home from Florida. While cruising through Atlanta the "wrench" light came on, the car had 29,850 miles on it. We saw the billboard for Sons Honda in McDonough, Georgia and we easily followed the directions, exited the highway and pulled into their service department. We thought we would grab lunch while they checked out the car. The service department was quick, attentive, and courteous. Brian got us right through in about 45 minutes. The oil was changed, the tires rotated, filters changed, and brakes checked. While we waited we were invited into the waiting area for drinks and donuts. Two salespeople spoke with us and were genuinely friendly and wished us well. We walked around the lot looking at new cars when we were approached by Maurice who was equally friendly and had a smile that could light the night time skies! Our overall experience with Sons Honda was unelieveable considering the fact that they knew we were just "drive thorugh" customers of Honda. They represented the mission of Honda well and are a true testimony to the reason why I just LOVE my Honda.A huge thank you to all the people at Sons Honda in McDonough, Georgia!Patti and Bill Kenney1319 Castlebridge Ct.Cincinnati, OH 45233

Erma was kind and considerate and did not give us the...

Erma was kind and considerate and did not give us the impression that she intended to "pressure" or "haggle" with us on pricing. She was careful to point out the amenities on the car and how to operate them. We felt that our car buying experience with her was pleasant and stress free. Our final price of $29,033.96 was markedly off of the MSRP of $35,715. We believe this was due to the USAA discount and the generous trade-in on our 2004 Honda Odyssey.We have really enjoyed our previous 2004 Honda Odyssey and are pleased to be abale to stay in a Honda for the coming years.

I am about to be 54 years of age, and have purchased...

I am about to be 54 years of age, and have purchased numerous vehicles over the years. I can honestly say the purchase of my wife's Honda Civic at Son's was one of the best (if not the best) car buying experiences I have ever had. The people were professional and friendly throughout the whole process. Even before I made it to the dealership they stayed in contact with me by phone or e-mail letting me know what was going on with the car. When my wife and I arrived they were johnny-on-the-spot to meet us and welcome us, then made water and fruit available to us for refreshment. As we went over the vehicle and paperwork they were very patient and thorough through-out the whole time we were there. Even Willie in the finance department made me feel good about giving him our money! After the purchase they detailed the car and filled it up with gas for the ride home. Last, but not least, several days after we had the car Mr. Frye called and e-mailed us to ensure we were in fact happy with the car and the car buying experience. I ensured him we were, and that I had already recommended several people to him and the folks at Son's. Would I go back and purchase another vehicle from them? You bet!Jeff Hall

When I began doing research on the 2010 Honda Accord EX-L...

When I began doing research on the 2010 Honda Accord EX-L V6, I submitted a quote request through Edmunds.com and was contacted by 4 out of the 5 dealers listed in my area. Sons Honda gave me the lowest quote out of the 5, both on the model with the navigation system and without. So, I talked with Hersel Gunn, the Internet Sales Manager at Sons Honda and 2 other dealers for a week, learning about the options on the car and negotiating the terms of a possible purchase, and by the end of the week, Sons was still making me the best deal on the car. Hersel was, by far, the most responsive and most knowledgable sales person of the 3 that I talked with. He always returned my phone calls and emails very promptly and always answered my questions fully (and there were lots of them!). He also has a great personality and was actually fun to talk to, which helped to make the whole experience the best car-buying experience I've ever had....and I'm 49 years old! I was undecided as to whether to spring for the Navigation System, or not. Hersel explained some of the features of the Navi just over the phone with me and of course, made it sound just wonderful, but he never got pushy with me, which I very much appreciated. He also sold me on the moonroof visor (a dealer add-on), as to the quieting effect that it has, which makes it so much nicer to have a conversation in the car, listen to music, or even talk using the Bluetooth! I never would have kept that option on the car if he hadn't told me about those benefits. When my husband and I went to the dealership, Hersel demonstrated the Bluetooth and Naviagation systems for us and of course I wanted them! Then I found out there were no Dark Cherry Pearls with Navi available in any neighboring states! (I was buying at the end of the model year). I was crushed! Hersel gently asked if I'd like to take a look at the Bali Blue Pearl (Gently, because he knew I had my sights dead-set on the Dark Cherry with Ivory interior!). He said it was a really pretty color and he thought I might like it, but they had just sold the only Bali Blue w/Navi that they had. They only had a Bali Blue w/o Navi on the lot, so if that did turn out to be a workable option for me, they'd see if they could find me one of those. Again, he came across as just making a helpful suggestion; I didn't feel like I was being pushed toward something else just for the sake of him making a sale. Once I saw the Bali Blue, I decided to get that color with the Navi instead of a Dark Cherry Pearl without the Navi, so Hersel had to spend the afternoon driving to another dealership to pick one up for me. As it turns out, I absolutely LOVE the Bali Blue Pearl, and the gray interior is a lot prettier than the gray interior that was in my 2004 Accord, so even though it's not the color I originally set out to get, I think I actually have an even prettier car! And, I've already fallen in love with the roof visor, Bluetooth, and the Navi. Everyone at Sons Honda was very pleasant and friendly, from the Receptionist, to the other Salesmen, to the Finance and Insurance guy. While we were at the dealership completing our purchase, the Sales Manager came over and introduced herself and congratulated us on our new car.Before we left the dealership, Hersel showed us a lot more about the Bluetooth and Navigation since we had never used them before. He also took us over to the Service Department and introduced us to their Service staff and showed us around the Service Area.So, to sum it all up, I got a GREAT deal on a great car at Sons Honda! Working with them on getting this car was actually a pleasurable experience (and I have NEVER said that about buying a car!) and I am 100% satisfied with their level of customer service and professionalism. I will be singing their praises to everybody that's going to be telling me what a beautiful car I bought and when I get ready to buy another car, I will be making a beeline to Hersel Gunn at Sons Honda!

Hersel Gunn was so great to work with, very friendly,...

Hersel Gunn was so great to work with, very friendly, professional, courteous, and did a wonderfully thorough job of explaining everything about the process and about the technical aspects of the vehicle we were purchasing. The whole dealership staff is just like him, and the experience was a real pleasure. I will highly recommend Sons Honda to anyone looking for a new vehicle.

We were referred to this dealership by a friend of the...

We were referred to this dealership by a friend of the family, whose wife works as a manager at this store. This has been the best car buying experience that we have ever had, for either a new or used car.From the moment that we arrived at the dealership, Andre took fantastic care of all of our needs and concerns with the car buying experience.My parents were looking to buy a new Accord, and my wife and I were looking at used Pilots, and he walked us through the entire process with kid gloves.He made every vehicle that we were interested in available to us to climb into, drive and review and compare features. Then he explained the relevancy of a Honda Certified car vs non-certified, and also went into detail about future resale and warranty information.When it came time for financing, he explained the offers thoroughly and without any hint of disrespect, and provided clarity when asked. Even our experience with the finance manager, Bonnie was exceptional. She explained all of the additional fees and other services, with clear pricing and cost/benefit analysis, and did not push us past what we were comfortable with paying.The best car buying experience ever!!

I just purchased a new Honda Accord this past Saturday...

I just purchased a new Honda Accord this past Saturday from Lee Tolentino. He made the experience hassel free and very enjoyable for me. My husband and I had both purchased Accords from Lee in 2003 and we loved them both. I could have kept my 2003 Honda for several more years, but I figured I would let a young college student purchase it, so they would have a good reliable car to drive while they were in college and their parents would have one less thing to worry about, and in turn, I would have a new car to drive!! Everyone at Sons Honda was very friendly and courteous and treated me and my husband like we were part of their family. I'm sure I will continue to purchase all my cars from Sons Honda as long as I live in the Atlanta area.

I never had such fun buying a car; Hersel Gunn was...

I never had such fun buying a car; Hersel Gunn was fabulous! Everyone I encountered at Sons was friendly and helpful. I did not feel pressured in any way by my salesman and he has been available and helpful even after the purchase! They're great!!!

I would like to compliment Sons Honda for the VIP...

I would like to compliment Sons Honda for the VIP treatment given to their customers.A knowledgeable, courteous sales staff is always appreciated. Leslie Duncan, the young lady who worked with me, was professional, knowledgeable, friendly and genuinely interested in helping in every way she could. She gave excellent service and made the purchasing experience enjoyable. Kudos to this outstanding dealership!

I have owned two Hondas so far, and I do not think I...

I have owned two Hondas so far, and I do not think I would want a different car. I have bought an Accord both times and still enjoy them to this day. Ms. Duncan was the sales person who talked me into the accords both times. Ms. Duncan made buying a car painless. She was a tremendous help with her knowledge for Honda's. Sons Honda made me a great offer and I am happy with my Accord.