Smith Volvo
Smith Volvo
Customer Service: 4.2 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.2
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Very pleasant purchasing experience
I bought 2016 XC90 T6 from Smith Volvo. It was a very pleasant purchasing experience. I made email query and negotiated the final price over email. Then, I drove down 180 miles to Smith Volvo and signed paperwork in 1 hour. Our sales, Tom Lancaster is very knowledgable and explained me the new features in great details. He is the best.
Not Very Eager
Answered emails and original inquiry fairly quickly, but responses were not very detailed and didn't seem very interested in selling vehicle, despite my willingness to travel from opposite coast.
Awesome service!
Professionalism of the maintenance crew was impeccable! I also appreciated follow up from the manger to ensure I was happy with the service. I think this was a touch of class. The maintenance was completed fairly very quickly and satisfactorily. I was overall impressed with everything.
Sharing for used vehicle
The dealer was very response and prompt with responding to my questions regarding the vehicle. We were unsecessful in closing a deal only because the color of the vehicle wasn't what I was looking for. They've followed up several times since. Best regards Glenn Miller
Unimpressed
Unable or unwilling (just ignored my emails) to answer reasonable questions about what work had been done on a classic car. It was advertised as 'professionally restored' but when I asked what, who, when - no reply beyond asking for a phone number and telling me the price. Follow up emails were ignored.
No Pressure Sales in Paso Robles
Found a used truck that we wanted at the Paso location. Sales staff was helpful and pleasant to deal with. No pressure helpful sales staff made for a quick and easy transaction. Enjoyed seeing and talking about the high end used inventory as well, they have some pretty amazing cars at this location!!
Very pleased with our buying experience
After visiting several Volvo dealers in the SF Bay Area, Santa Barbara and San Luis Obispo, we chose San Luis Obispo Smith Volvo because of Mr. Jeff Karsh, Sales Manager. Our specifically-ordered car arrived as scheduled, and Jeff was great about updating us all along the process. We were treated fairly and the car was perfectly detailed and ready as promised, and the paperwork and processing for ownership went smoothly and well. Thank you to Jeff Karsh and to Smith Volvo. We will refer others to this dealership and look forward to our service visits and association.
Mileage: 454
Color: Green
Transmission: Automatic
Body Style: SUV
City: San Luis Obispo, CA
Engine Type: Electric
Mileage: 88288
Color: Silver
Transmission: Automatic
Body Style: Sedan
City: San Luis Obispo, CA
Engine Type: 6 Cyl
