Check dealer reviews of Smiley Automotive, Norwalk, OH

Smiley Automotive

4.9

Overall Rating

Customer Service: 4.8 Buying Process: 5.0 Quality Of Repair: 4.7 Overall Facilities: 5.0

Amazing customer service!

Hooks on 08/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Super clean car, easy buying process, excellent to deal with

Exceptional service and personable environment

4.5

James on 06/24/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Very professional & relaxed environment. Salesmen were very respectful, personal and not pushy in any way. Would certainly do business with again and recommend to friends and family! The team also went above and beyond following up with companies to try to negotiate better finance rates without me even asking.

Made my car buying very simple..

Krystale on 12/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a car from Smiley Automotive three years ago and just purchased my sencond car (i love my charger) from them a few months ago. Every time i go in there i am treated like a queen, the first car i purchased had a minor issue when i first bought it and even though i bought it as-is they still fixed the problem and didnt charge me a dime. My brother, father, and step mom have all bought from them since my first experience and they have all had great experiences as well. Thank you, Chas and Tony for all of your help I love my Charger soooooo much. :)

BVery Happy Customer

Douglas for Son on 07/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I wanted to surprise my son with a car and I knew what kind of car he wanteed. I had been looking around and happened to stop by Smiley on my way home from work at Dauch Concrete. They had the car my son was wanting. They went along with the surprise that I had planned for him, and went well above and beyond knowing that this car was for my son. They truly were wonderful. Chaz, Steve, and Dave were all a great team and treated me wonderfully! If I ever need another vehicle, I will gladly go back to buy another one! Thank you again, Smiley Automotive for making my sons dreams come true.