Smail Honda

Smail Honda

Great dealership. No pressure sales. Used car manager Vince was very helpful.

Honda CRV

Great experience! I have bought all of my Honda cars from Smail and every time it has been a great experience!

2016 Civic coupe LX

Great place, new and clean, friendly atmosphere, big selection.

Quick, Easy and Friendly Experience.

I have always brought my vehicles from Damian Marchitello. I called him as i was looking to purchase a used fuel efficient car at a decent price, he called me right back and told meHe will make something work. I came in and he showed me a Ford Focus, it was perfect for what I needed at the perfect price, the sale was quick and easy, I will definitely be using Damian and Smail in the future for all my new vehicles!

Crazy low trade offer

I must have had stupid written on my forehead. I was offered 40% of what another dealership offered me for my trade in. Mentioned that when they send the car to auction there are "seller" fees.. give me a break will never shop here again. The larger the Smail group gets the greedier you guys get.Bought a new Honda from another dealership.

Outstanding experience

In August, I bought a Honda AWD CR-V EX at Smail Honda Village. This is the second Honda Ive purchased there, and the buying experience got even better. Kim Johnson was our sales consultant. Kim was outstanding in all respects. She knows the cars very well. She patiently answered all of our questions in a professional, straightforward, and understandable way. We test drove 2 cars and Kim made sure we were thoroughly familiar with each one before we made our choice. We went in with a price in mind and Smail beat that price. The showroom is beautiful, bright, welcoming, and immaculate. The bathroom was even immaculate! Jim the manager and Bill the finance guy were also knowledgeable, efficient, professional, and tuned into our particular questions and needs. Everything about the Smail experience screams We care about our customers. We want you to have the best car-buying experience ever. We want you to love your new car. Kim also sells all the other Smail brands. Go buy your next car from her. Thanks, Kim!!!!!Click here to Reply or Forward

Bait & Switch? / No Response from Customer Relation

I will start off by saying that I do love my new Honda Accord. I also would like to say that I have no issues at all with my salesman, Joshua Petika. If you would choose Smail I would highly recommend Joshua because he did listen to what I requested, and he made it a point to make my experience as pleasant as possible. When I got there, we told Joshua what we were looking for and I found an Accord that I liked. Once we negotiated and reached a price, we shook hands and he told me that he would get my paperwork to a finance manager when one became available. This was at the end of a day on a Saturday, and Smail did appear to be rather busy. So we went and sat down and as time passed, we did walk around, have some coffee, etc. It definitely was the longest I ever had to wait for paperwork, but I understood that it was the end of the month and we appeared to be the last deal that had gotten in. During the wait, Joshua did come and check on us a few times and apologized for the wait. However after about an hour, the finance manager came out and said that he was now having trouble getting us financing. He asked if I was "flexible" with the amount that I had to pay each month. I told him that if I had to pay more than the amount that Joshua and I had agreed to, that I was walking - I also made it very clear that I would not be happy if I had waited at the dealership all this time for nothing. The finance manager went back into his office. Joshua came up to me afterwards and said that he heard the conversation and stated that he would make sure that we would get the deal that we agreed upon. After about 30 more minutes we finally got to go back to the finance manager's office. He tells me that our rate is going to be a dollar more a month. Granted this is only a dollar more than the agreed amount, but it still upset me because I felt that the rate should not be changing after we agreed on a price. The Finance Manager then told me that we "did NOT have a deal at that point" and I argued back that we did.. I explained that I would not appreciate any type of bait and switch and that I know he ran our credit because we filled out the credit release before we came to that price. What really upset me the most was just that despite having to wait an extraordinary amount of time and charging me a measly dollar more a month than was supposed to be charged is the general unapologetic nature of the manager himself. Unfortunately I do not have his name, and he is not listed on the website.Once everything was signed, Joshua escorted us to the car. I thanked him and told him that his service was great, but I will never deal with that finance manager again. A few days later, I received an email from a "Customer Relations Specialist" named Tina Callen. I sent her an email detailing my experience, and I did not receive so much as a reply. I had even called her office to see if she did receive my email and received no response there as well.In closing, I am happy with a lot of my experience. The amount I received for my trade in, the salesman, the amenities available were all top notch. The wait time was longer than what was reasonable but I accepted that. However I think it is absolutely absurd for me to be asked if I was willing to spend extra money after a deal was made AND after an hour wait. Smail also has done NOTHING to show me that their customer service would care about you after the sale. The Honda that I got before this was leased at Baierl, and I will be back there for my next one.Note: I did not put my salesman's name under the employees worked with because I think it is unfair to assign him to the 2 star rating.

Brake Service

Excellent and friendly service. I was worry about the noise of my car but the service took care of it.

Honda Pilot

I've been in the market for a new mid-size SUV, so I wanted to take a look what Honda had to offer. Overall, I had a very positive experience. Their facility is very nice, and their staff was extremely helpful. In a world where looking for a car can be a real headache, these guys made it a lot easier. I would highly recommend shopping here for a new or used car.

Great experience!

The other day I purchased my first Honda from this dealership. I purchased a new Honda ex-L and I couldn't be any happier!! My sales rep Alejandro was very informative and offered knowledge on numerous vehicles but the ex-L was the one for me! Have bought from many dealerships and this sales department is by far above the rest! Thanks Honda Village!

Service

We have been customers of Smail Honda Village for many, many years. They are always the best in all aspects. I highly recommend them.

A pleasure to do business with

This is my second Honda Civic purchase. They are the greatest. Curt Geek sold me both he is a wonderful person

Pleased customer=as always

I love Dean and how he handles all of his customers.Totally pleased:)

Beware of diagnostic services - $139.95

I took my 2005 Honda Odyssey in for electrical diagnosis ($140) last week because the electric seat was not moving forward and backward. I was told the motor need replaced and will cost approximately $600. I was given the part number for a new motor (cost me $100) and tried to replace it myself and found out that the existing motor worked fine and that it was the switch that need replaced (cost me $30). The switch was bad for the forward motion but worked for back motion - the seat was all the way back so it was immobile, wouldn't move forward or any further back. I am just disappointed that the diagnostic was inaccurate and I was also given a list of repairs/maintenance to do totaling over $4,000. I just get the impression that Smail Honda service is out to gouge you. Buyer beware.

Great service writers

Frank is the best!!! Courteous, knowledgeable, and friendly.

Great service department

I just needed routine maintenance this time but have needed minor repairs in the past. Can't say enough about how nice the service department and everyone else from booking appointment through checkout are.

Doesn't Get Better

Had to take our 2015 CR-V for its first oil change. Brought in a coupon for service. Service Manager gave me a better deal than the coupon since it was a first time service and saved us more money. The waiting area is better than sitting at home their wifi is free.

Great Service

Shuttle service to the mall, great service, service department is always nice and explained everything

pleasant experience

Car shopping has been stressful for me in the past. This experience had little to no stress involved. This was my third Honda from Smail's and my second lease. Would not hesitate to return for another lease or buy.

Smail Honda Village - Recommended!

I was having my 2008 Odyssey inspected and the oil changed. While waiting I found the perfect replacement for my 1997 Toyota sitting in the showroom all shined up and waiting for me!Jason was very helpful in selecting this vehicle, and then in properly preparing our selection for delivery. He spent a LOT of time with us while going over dozens of electronic settings that are available on new cars these days (my trade-in was a 1997 Toyota, so I was not familiar with a lot of this, but I love it!). Thank you Jason!

Professional

I looked at a few different dealerships. This dealership was very willing to take time to explain all my choices. Tony Anthony is a very good salesperson. I bought a car that day. Carol B

Perfect Family Vehicle

This is the perfect vehicle for a small family. I was in and out of the dealers without any hassle and John Meyers was a great sales associate.Jesse

Excellent service

My experience was excellent and convenient for me. I was able to get in due to a busy schedule I had.

Top Quality Service at Smail Honda Village

The Service Representative I have used for the past 12 years at different dealerships and now at Smail Honda Village is Frank Sabino and one of his team mechanics Mike Hall. I have brought all of my cars in to Frank for service due to his and Mike's dedication to delivering exceptional quality service. I live 50 miles away from the dealership and, with authorized Honda dealerships operating much closer to my residence, I wouldn't even consider taking all of my vehicles to anyone except Frank and Mike.

Buying MY NEW 2016 PILOT

Ive leased many Hondas and Acuras from Smails Auto over the last 40 years and continue to show loyalty to them because of the all around salws and service. I dealt with Curt Greek at Smails Honda Village the last 3-4 vehicles. The Pikot I bought was on order but came in a week early, it's already becoming one of my favorite SUV's. Curt never pressured me to buy my Pilot, infact, he's always been very patient over the years. I've taken many test drives and Curt has always been positive and wanting to respect me as a customer. I felt I got a fair deal even though the Pilot is a new hot vehicle at this time that sales quickly.

Service

Each& everytime I come for service I am overwhelmed by the attentiveness of the staff, especially Dan! Dan also always makes sure I get done on time for work, he is such an asset to your dealership.

So Easy

I have to thank Michael Arndt for making my car buying experience so easy. I'm a bit indecisive, so he took me on a few test drives in different cars. Finally found one that I loved and the process began. Before I knew it, all the T's were crossed and I's were dotted. Love my new car! Thanks Mike!

Buying my new CR-V

Came into Smail to trade in my Civic for a new CR-V to take advantage of the 0% financing.. Salesman Bryan was a pleasure to work with. Was able to work a deal to keep my monthly payments the same! They really work with you to get you the deal you want. This is the sixth Honda my entire family has purchased in the past 20+ years from this dealership.. A+

Smail Used Car Dealership

Best buying experience I have ever had. The sales rep Dave Ballew was super nice and knowledgeable, yet not pushy at all. He was very accommodating to our needs in what we were looking for in a vehicle. I would/will recommend him to all my friends and family.

Wonderful Dealership

I had a overall wonderful experience buying my car! Everything from test driving the car to financing was very professional and simple! I would highly recommend John Myers. He was never one bit pushy or a "typical" car salesman ( being a young women that meant a lot). He had my best interest in mind and did what he could do to make my sale as easy and painless as possible! I live almost 2 hours from the dealership and after talking with John over the phone I knew he was a honest and wouldn't let me waste my time driving up there if he didn't feel that car was right for me! I'm very pleased with my experience and the friendliness of all the employees at Smail.

Go see Tony Anthony

Tony and the sales team worked out a fair deal, for the right car that fit our needs. I would recommend this dealership to anyone. Great customer service and from past experience they have a great service department.

Wonderful experience!

Wonderful experience! Curt answered all my questions; wasn't pushy.He was calm, rational, trustworthy - my kind of salesman.I highly recommend him to all consumers.

Good young salesman

Was very impressed with the effort and concern provided by AL Blevins. Made us very happy with our new Civic. AL has a great personality. He knows the car business and is quite honest.

Quality Customer Service

As soon as we were introduced to Tony Anthony we knew it would be a good fit and that he would at the very least be able to assist us with making our decision. He was incredibly knowledgeable with the functionality and specs of the vehicle we were interested in and was able to show us some features that we weren't aware of. Tony was not pushy at all and was very friendly and personable which made the car buying experience smooth and pressure free. Tony really took care of us from end-to-end and that fact is why we would absolutely recommend SMAIL and Tony Anthony to anyone we know who is looking and why we will make SMAIL our first choice for our next vehicle. Great experience and friendliness from all that helped us.

Great service!

Dean and the service department were a lifesaver when I had car trouble far from home. My car had been parked at a local airport for a week and when I started it up the service light came on noting a transmission issue that needed immediate attention. I drove in to Smail Honda's service department without an appointment on the afternoon of a busy day at the shop. Dean found my warranty information and explained my options, showing genuine concern for getting me safely back on the road for my long drive home. Both the service staff working overtime to get my car repaired and Dean's professionalism and consideration reflect the impressive customer care you get at Smail Honda.

My 3rd purchase

This is my third Honda purchased from this dealership and John myers. Awesome experience and John Myers is both knowledgable and willing to go above and beyond. He even bought the car to our house.

great

i just recently bought a used car and it works great. But most of all the how i was treated was very professional and very great. my Sales associate ( CJ Nuss )was very great to me and very professional. I didnt have a ride to pick up my car and he even came and picked me up he deserves alot of credit. Overall it was a great experience especially due to the service i was given.

Bought Used Car

Brian Creighan went above and beyond to help me. My first visit I arrived at closing time- he spent over an hour and a half with me past closing time. He found a reliable vehicle with the best mileage and the newest year of my entire car search of many dealerships. He was able to get me the best interest rate on the loan, of which I never expected. He was honest, open, and trustworthy. Some other dealerships were short with me and blew me off knowing I was not shopping in the high end price range. Brian went out of his way, from the very start, to make sure I got a good deal.

Excellent Experience

This was my first car-buying experience, and Curt made it so easy! He was very knowledgable and took all the time I needed to help me make the decision to buy my new 2015 Honda Fit. I would recommend him to anyone, he is truly there to help you. Thanks again Curt!

Feel good experience!

Great car buying experience! No hassle, no pressure, quick and easy! Curt Greek is an excellent salesman --very low key and knowledgeable.. I love my new Accord!

Excellent Experience

Curt Greek is a wonderful salesperson and answered all of our questions. The process was smooth from start to finish. I would highly recommend this dealership.

Great place,great salesperson

Very happy with my new Honda.Curt Greek is an excellent salesperson,very helpful,knowledgeable,and easy to deal with. Very smooth transaction,got a new car in no time!

easy process

The entire new care purchase process went smoothly. Curt Greek answered our email requests promptly and honestly. Overall we had a very good car buying experience.

FANTASTIC EXPERIENCE

The thoughts of buying a new car, terrifying, painful come to mind??? Not when you purchase a car at Smail Honda. This is our 5th vehicle we have purchased from this dealership. We worked with Tony Anthony this time, and were very pleased with all aspects from start to finish. Thank you so much, and we will be back.

Good car-buying experience

I hate buying cars, mostly because of past high-pressure experiences. Working with Curt Greek at Smail Hondo was different. Curt asked me what I wanted and found a car that qualified, never once trying to pressure me into something else. He even took the time to follow me 20 miles to my home so that we could transfer the license from my old car to the new one--since I was selling my old car privately. All in all, a very good experience for me.

Actually an enjoyable experience!

My husband recently bought a Honda Odyssey from Curt (Greek) and the experience could have been better - low pressure, respectful, easy! It was a pleasure to have such a kind and enjoyable experience. Thanks Curt!

Very Pleasant Car Buying Day

I have been buying cars for over 40 years and this was my best buying process ever. Curt is very nice and easy to deal with. I think I got a great deal from him, including my trade in price. There was no pressure and he did everything to make me happy.

First time experience a success.

This is the first time I leased a car and Curt Greek helped me through the process. He knew I was having a tough time and even offered to come to my home to give me a ride! I love the car and look forward to enjoying it.

Everything was wonderful!!!

I am so pleased not only with my vehicle but how nice everyone was through the whole process!! I highly recommend Smail Honda Village to everyone!! Great prices..excellent service, and super nice people!!

He tried everything to make us feel satisfied .

The service was great , the vehicle was ready when promised . He gave us a complete review of the features.. I also received a follow up call to insure that everything is O.K

My Dream Car

First, I want to thank Charles (CJ) Nuss and David Ballew for their outstanding commitment to helping me buy my Certified 2013 CRV EX-L. They went the "extra mile" to help me feel comfortable with this purchase. It is the nicest vehicle I have ever owned. I bought the car by myself, and they made me feel comfortable by answering all my questions and helping me to understand the technology inside the car. I will recommend Smail Honda to all my friends because of the genuine, friendly atmosphere and the efficiency and knowledge that CJ and David displayed.Bonnie E.

Excellent experience

We found our experience at Smail Honda Village to be very exceptional. From our initial phone call with Curt Greek to the tour of the entire car and test drive with Wes Dey to the signing of the financial documents with Trevor Henderson we found everyone to be very knowledgable, helpful and friendly. This dealership is to be complemented on their professionalism and expertise in their sales technique. We would highly recommend Smail Honda Villiage to anyone who is in the market for a new car.

FRIST TIME Leasing "Peachie"

We when there to buy Honda CR-V ended up leasing instead. Curt Greek & Joe Lucchetti was great!! This was my frist time at Smail Honda Village our experience was excellent. Curt was very knowledgeable when showing me the features, connecting my phone to bluetooth. The paperwork when smooth sailing. This was the shortest time ever at a CAR dearlship...

Great Service

Dan Vukovich is always willing to take my vehicle in for service. He is very friendly and gives me great prices on service. Any question I have he answers and is always very eager to help. My schedule is crazy and Dan always accomdates me in the best way he can. I would highly recommend Dan as your service advisor in Service.

Great dealer to go with great product

We begin shopping with the intention of buying a used car, 50 K miles or so. As a previous Honda owner (which lasted 15 years, 206K miles and still sold within 36 hours of a listing on Craig's List at DOUBLE the offered trade-in value), we were naturally drawn to Honda, but considered and even test drove equivalents by Scion, Nissan, Ford and others.We also shopped around for price. Honda doesn't do much negotiation on price and the only place we found a lower price was in Indiana, PA for a mere $75 less-- not really worth the drive when you want a first class dealer to go with the first class product.Next, we eliminated dealers with whom we weren't comfortable. They only let you do the equivalent of a test drive around the block. Smail and the Nissan dealer, however, was excellent. They were both so good, it was a very, very close call but, in the end, we gave Honda a slight edge based on the quality of the product.Wes also helped us discover that with the price of used vehicles at its peak plus much better finance rates for new, we ended up buying a new vehicle for just about the same monthly payment. No pressure, jut plain patience and excellent service while we took about six weeks from initial contact to purchase.

Repeat Customer

My wife and I just purchased our second CR-V from Tony Anthony at Smail Honda. We love the no pressure approach and the time to explain the cars' features that Tony takes with us. I like to think we are smart car buyers (we do our homework) and I would definitely recommend Smail for your new or used Honda mainly because they have people like Tony-Tony, who made our experience at Smail a great one. Twice!

Another Great Experience

I recently purchased a new CR-V at Smail Honda Village. My experience was great and I did not feel pressured to purchase until I was ready. We arrived at what I believe was a very fair deal. My salesperson Curt Greek was very knowledgeable about the CR-V and its features and pointed out everything I needed to know. I purchased my last Honda from Smail also and was happy to do business with Curt again. Trevor in finance made the process smooth as well. He had all of my paperwork ready on my arrival and explained it all in detail. Again, I did not feel pressured to purchase any extras that I didn't choose. I highly recommend the staff at Smail Honda Village and look forward to doing business with them in the future.

Best experience ever!

This week our search for a new car ended in the best way possible! We had been to numerous dealers (including another Honda dealership). On the recommendations of friends, we came to Smail. Our experience was wonderful. Not only was our associate, Curt Greek welcoming, he was knowledgable and helpful. We found exactly the car we were looking for, and everyone involved was courteous and professional. I love my new CRV! Thank you to everyone!

a very acceptable experience

From when we entered the dealership until we left the workers were courteous and willing to help anyway they could. We were not pressured or pushed into any decision, and our questions were answered to our understanding.

New car evaluation

Mr. Curt Greek, of Honda Village, did an outstanding job of showing me my new Odyssey with a test drive and discussion of the new vehicle in comparison with my current old Odyssey. He showed me many of the new vehicle's operating settings. Also, after some negotiations, we arrive at an acceptable purchase price.

Great Service, Great People

Smail consistently delivers a fantastic car buying experience. This is my third car from Smail and I have never been disappointed. Their staff are wonderful and easy to work with.

Easy Leasey

We traded in a leased Civic and decided to lease a 2015. The process was flawless, the car we wanted was in stock, and in spite of below freezing conditions, our rep Curt Greek helped clear out the old one and had us on our way in no time.marfog616

Great service and easy process

We went to the dealer to look at one vehicle. Michael Arndt met us at the door and checked on the vehicle. It was at their other Smail preowned lot down the road, but he asked if we wanted to look at a Honda CRV that was just traded two days prior. Michael took us on a test drive and we negotiated a fair price. It was so easy. I completed the paperwork and have my new vehicle in less than 5 days. Michael was wonderful to deal with and because he showed initiative my search for a new car ended the same day it started. Thank you for a stress free experience!

All of the above. The personal is wonderful.

I purchased my CRV at Smails of Greensburg, so it's only natural they should do the maintenance. I have been a customer of Honda for many years. They actually make you feel you're the only person they have, even though they serve many many customers. In my 80th year, I have never been treated so well at other dealerships.

2012 CRV Owner

Everything was completed as explained. Very satisfied with service. Honda Village is a dealership I would recommend to my friends.

Working with customers

I was both surprised and please that Jeff Smail Jr called me direct. I appreciate the effort in finding out what happened in my case and wanting to satisfy any issues that I had.

THANKS JOE/BILL/TINA

Well I think Joe and Bill are very good people ,everytime I need something I always call joe perfecto for a coupon and I try to talk to him in person if hes there and I also like to talk to bill I think his last name is heller. I became friends with both of them also my buddy Tina cullin AKA insidesales/coupon girl/jack of all trades I guess the only down side is Honda is not making DX models no more :( so u have to buy all the extras if u want it or not:( So I hope my 2003 civic goes 4 a long long time

service review

My service,as usual, was totally satisfactory! I am always comfortable taking my vehicle to Smail's. AR

Nelson Boskovitch to Smail Honda Village

We have been dealing with the dealership for about 10 years now and it has always been a pleasurable one. We bring our 2008 Honda Accord and 2010 Honda Civic there for service from Uniontown. We usually deal with Frank Sabino in service who has always done an outstanding job for us. e explains the processes to us so that we understand what is being done. We have bought 2 cars there and it was nice dealing with them -no hassle easy to complete the sales process. It's a nice atmosphere there always having coffee while you wait for the car to be done.

Very clean facility!

Very friendly staff! Very nice and clean facility. Love being able to use the free wifi!

Review of Smail Honda

You always offer great deals when we want to buy a car. Your sales people are always helpful and easy to deal with. That is not always the case with other dealerships. In addition, your service department has consistently been top notch. Keep up the great work!

Smail Honda Village Review

Very friendly, efficient and professional people. I was treated well. The service was quick and the technician went over every detail with me.

great sales experience

Salesperson was brad and he did everything I asked of him and got the deal done without any pressure. I would definitely recommend smail and brad to someone else.

On-time and thorough service

We always have our 2007 Accord serviced at Honda Village. The service writer takes care of us personally and makes sure we have what we need. The hours are convenient for us to drop off & pick up too.

Top Notch Service.

Great Service. Service rep's very thorough in seeing the job was done correctly.

Smail Honda Village Service

I've been dealing with Smail Honda Service Dept for years and the service advisors are all top notch, as are the mechanics. My latest Honda's were purchased at another Honda dealership but I still go to Smail Honda for service.

2009 Honda Accord EX-L from Smail Honda Village

I received a great price quote for my new 2009 Honda Accord EX-L through my email inquiry. The price was so good for me that I did not try to negotiate for a lower price. I simply asked for mud flaps to be included and they were without hesitation. I simply show up at the dealership to pick my color and pay for the vehicle with Curt Greek who was corresponding with me through emailI would definitely would shop there with Curt again for a replacement Honda Accord once a complete new redesign of the Honda takes place in 2016 or later.

Smail Honda

Outstanding Service Dept!!!Buy elsewhere, but always have car serviced there!

Honda Accord Coupe

Frank in the service department is outstanding!!!!! I could not leave my car with a family member and feel more comfortabe! Honda's are valuable automobiles, this is my fourth one and I've been extremely satisfied with all four as I keep my vehicles at least six years. I've purchased all four vehicles at Smail Honda Village and will continue to do so as I've found a home with the dealership. The service department is the best, Frank is honest, knowledgeable, compassionate and forthright! As I stated earlier he treats his customers like family and maintains the vehicles as if they are his own! I could not ask for more in terms of customer satisfaction from Smail Honda Village!

Survey

The service department was very polite, professional, and friendly. The service provided was excellent.

Test Drive Ran out of gas

Jeff Smail followed up and apologized. He treated us great. No issues with Smail, just the optimal rep was not very professional. Sales rep Brad is terrible. ran out of gas on a test drive. he offered no apology or explanation. waited 20 minutes in a freezing car for gas. Nissan getting a sale thanks to Brad and poor service from Smail Honda.

Great serviice on time.

I have been going to Honda Village for over 6 years and have always been completely satisfied with the service department employees as well as the work performed by the technicians The service is completed on time and right the first time.Thank You, Rob

Recent service call

Extremely helpful technicians did their best to service my vehicle as economically and efficiently as possible.

Person Centered!

From negotiation to purchase the process was smooth...quick, efficient, and the efforts placed by both Curt and Trevor was outstanding! They truly understood my needs, and catered to my request.

great service, excellent service advisors,

service advisor is great, makes a person feel that smail cares about the customer, ....

Always quick courteous great service!

I have now purchased two Hondas from Smail Honda Village. The buying process was smooth and easy. And I always take me cars back there for service, They always have treated me very well!

purchase new crv

Curt is great to work with. He understood and worked with me for a successful purchasing experience. A true sales professional, he explained all of the options and alternatives available. Subsequent to purchase, he meticulously went through features and operations of vehicle.

Don and Betty Brown

We liked that there was no pressure to purchase a car. Curt was friendly and helpful. He was great to deal with. We are happy with the Fit we bought. It "fits" what we need.

2014 Honda Civic LX

Al Blevins III helped me find my new 2014 Honda Civic LX. He may be young but was very educated on the cars and answered all of my questions. I would recommend Al to anyone interested in buying a Honda.

Always a pleasure to purchase or have my vehicles serviced

Always a pleasure at to purchase or have my vehicles serviced at Smail Honda Village. This is the second vehicle I have purchase with the assistance of Tony Anthony. Tony is very easy to work with and understands what his clients are looking for.I look forward to visiting Smail Honda for service on my new CRV.

Couldn't be happier!

Normally buying a car can be such a headache, but because of the great experience this team gave me there was no headache. I knew exactly what I wanted and Nathan Anderson did not try and push me onto something else. He stuck with what I wanted and that was that. I did not get a phone call everyday asking about my decision (I was looking at a few different dealers and a few different cars). He patiently waited for me to call him and he was nothing but helpful when I needed him. Greg Castine was just as great and did what he does best and got me an amazing deal. Anyone looking to buy a Honda I will send here!

Great experience!

From the moment I stepped on the lot to the time I left with my Honda CR-V it was a pleasure. Everyone was pleasant and very helpful. A special "Thank you" to my Sales person. I would recommend this dealership highly. Honda is a great vehicle.

Best car buying experience of my life.

I met with my salesman first online and then made an appointment telling him what I was looking for in a car. I went for a test drive and loved the Honda CRV (I've driven a Ford for the last 20 years but due to a terrible car buying experience with my last vehicle I decided never again to buy a Ford). There was not one minute that I felt pressured by the salesman. I wasn't talked down to (for being a female) and I went to the dealership by myself. They gave me a great price but even more important I loved the perks of buying my car from Smail (free inspections & oil changes for as long as I own this vehicle), I will buy from this dealership for as long as I am buying cars.

My First Car- I got the one I wanted -Thanks to All!

I love my new car. Thanks for all your help and patience!. It only took me 8 hours to make up my mind.I love my new ride. It has everything I wanted.Kate

Excellent experience

No issues whatsoever and felt I received fair treatment and a good deal. Every one was very courteous and helpful. I would gladly do business with them anytime.

Pleasurable used car purchase-thanks Martin de Salterain

We took our 2002 Acura TL (with only 86,000 miles), that we had purchased from Smail Acura in September 2001, in for inspection and we found out it needed some expensive work, so we decided to look at replacing it. We were not expecting to buy a car this day.We had just purchased a 2014 CRV in June and we were hoping to get more time out of our Acura. Martin de Salterain worked with us on finding a suitable used car. We ended up buying a 2011 Honda Accord EX. We have never enjoyed the process of buying a car, but Martin made the whole experience enjoyable! He has a passion for the Honda product and he also expressed great satisfaction working for Smail. Both were important in making us very comfortable with the car and the whole process of buying another car on a day we just wanted to get our old car serviced. He was sensitive to our situation. He clearly reviewed and helped us understand the value of Honda Certified Pre-Owned Vehicle Benefits. We are now a happy, satisfied 2 Honda car family. Thank you to Martin and the whole team at Smail dealership.

Lease Odessey LX

I worked with Nathan Anderson and got a 2014 Honda Odessey LX. Nathan Anderson was a good lease consultant and the overall experience was pleasant.

Second lease of a Honda Accord through Smail Auto

Wes is very proficient in his knowledge of the vehicle and leasing process. He is professional, thorough and pleasant. This is my second lease through Wes Dey and Smail and I would not go anywhere else for a Honda. Wes and Trevor made the entire car buying/leasing process a pleasure and a very efficient process. Quite a difference from an experience I had in San Diego many years ago when the dealership accidentally "lost" the keys of my current car to force me to buy a new car from them that day. I was so angry I had my car towed away to a different dealer and bought my new car elsewhere of course. After having had this negative experience in San Diego, I never look forward to buying a new car. However, since this is my second lease through Wes and Smail, it speaks volumes to them for making my car buying process efficient and pleasurable. I don't think I will ever go anywhere else to buy a car!

Love My Pilot

Great customer service. We were looking for an SUV with 3rd row seating. The pilot had it all. The staff was very helpful. I did do my research prior to looking at the vehicle. I expected the deal to take longer, but it was quick and easy.

Review

Curt was awesome to work with! I really enjoyed working with him. He went over all aspects of the car with me before I drove it off the lot. He even called me several days after my purchase to make sure I was satisfied! I would recommend him to anyone thinking about purchasing a Honda.

Jeff Mikell/Krystle Forsythe Smail Honda Village

I just purchased a certified used Honda from Smail Honda village. I was very impressed with the quality of the staff, Mr. Mikell and Ms. Forsythe were both excellent sales people and Representatives of Smail Honda. They made me feel welcome and explained all of the details associated with vehicle and the transaction. I could not be happier, I feel that I received excellent service and purchased a quality vehicle for a reasonable price. This is the third vehicle I have purchased at Smail from Mr. Mikell. I can not recommend him more highly. He made the buying experience enjoyable.

New car buying experience

My husband and I were debating between purchasing another Toyota a Highlander or exploring our options with the Pilot. Curt was very straight forward with me and I had done my research regarding the value of my trade in and that of the Honda. He came in very close to my research and definitely earned my trust. I purchased that same day and my husband signed papers next day. We are very pleased with our Honda Ex-L and even purchased a few extras (Auto Butler and 100,000 mile warranty). Thanks!!

New van from Wes

Wes Dey did a great job answering our questions and was very patient as went through our options. Picked up a new van from Wes. Thank you

car sales

great job by our salesman Nathan Anderson I will be back again to see him next time we need a car.We will be bac for service also.

Good salesmanship

Mr. Anthony sold the car by not trying too hard. He listened to what we wanted, and then tailored his " pitch" to fit. He asked all the right questions. He was polite, patient, and friendly and offered his services even after the sale.

GREAT EXPERIENCE

We have been buying cars for over 50 years and it was such a pleasure doing business with you. You eliminated a lot of the "new car buying" stress and we will surely recommend your dealership to anyone we know who is looking for a car. Again, thank you. Semper Fi!

New Fit

It was nice working with Tony. He made buying new Honda flawless and my daughters 21st Birthday awesome!!! Thanks Tony & Jeff, can't wait to buy another Honda!!!

Great service!

I was recommended to Smail Honda Village by a friend of a friend and I cannot recommend it enough. Bill was fantastic and made sure I got the best possible deal on my lease. I am a first time car owner, so it was very important to me that all of my questions were answered and that I got the proper guidance - and I definitely received it here.

Great Experience!!

What a great experience buying my new Civic. Corey was great when we arrived to look at the car. Trevor was great in finance! Bill Brown made it enjoyable and smooth when we picked up the car. He made it fun and explained how everything worked in the car well. Everyone is so friendly at this dealership and these Guys were excellent. I would recommend Honda Village Greensburg to everyone!

buying experience

We had a great experience at Smail Honda. Philip was a very nice guy to deal with. He took his time with us and didn't pressure us or rush us to make a decision. Everyone we met there from salesmen to servicemen were very friendly. I would highly recommend shopping there for a car.

Fabulous buying experience!

Exceptional experience in purchasing our new vehicle, from the first contact made by Sales Representative Tony Anthony to the delivery. Not once in our previous car purchases have we ever had such thorough and precise service. We would highly recommend Smail Auto Group as a number one organization.

Wonderful experience

Everyone from the beginning to thr end of my purchase was professional, experienced and friendly. I would definitely recommend them to my friends. Quality product.

Kudos Fellows !!!!!!!!!!

My wife Patty and I just purchased our 3rd CR-V and this makes the sixth Honda we have owned over many years. With this latest purchase, Phil in sales and Greg his manager, as well as Jim in finance were super nice and easy to work with. Overall it is a great product, for a great value and it turned out to be a great sales experience. We already receive outstanding service from Frank so for everyone involved, our thanks and please, go ahead and take the rest of the day off with pay. Jay & Patty Angeline.

Tony was very respectful, friendly, informative and went...

Tony was very respectful, friendly, informative and went overboard to answer all questions about the car. If all salespeople were like him there would be no problems looking for things. we did buy the car from him and even afterwards he has offered to help us understand all the different features as the new cars are quite complicated especially to older people like us who are not computer knowledgeable

My wife and I are in our 50's and have been buying...

My wife and I are in our 50's and have been buying cars for 30 years. We have never had a car buying experience as pleasant as we had with Wes Dey at Smail Honda Village. Being an accountant, getting the best price possible is my top priority once I decide upon the vehicle that I want to buy. Wes gave us a great price right from the beginning and made the process as simple and painless as possible. We bought our CRV over the internet and did not even meet Wes in person or visit Smail Honda Village until we signed the papers and picked up our vehicle. Due to their "NO pressure" sales approach, excellent price and refusal to play the games that other dealers play, we bought our CRV off of Wes at Smail Honda Village rather than another Honda dealership that is much closer to our home. A sincere thank you to Wes and everyone else at Smail!

I highly recommend Smail Honda Village, we recently...

I highly recommend Smail Honda Village, we recently purchased a new Crosstour with the aid of our salesman, John Myers. The experience from top to bottom was exceptional, ZERO pressure, just a willingness to listen to our needs and deliver them! Pulled in to the dealership to find Trevor Henderson in finance basically waiting with the paperwork ready to sign and drive. To say that car buying has needed a makeover for some time is an understatement. Trust this..... look NO further than Smail Auto Group!

Had the opportunity to work with Tony Anthony at your...

Had the opportunity to work with Tony Anthony at your dealership recently while looking to upgrade to the 2014 Honda CRV.Tony was more than helpful getting us out for a test ride with the CRV, while answering any questions we had.When we came in to the dealership to pickup our new vehicle Tony had made arrangements to meet with Trevor Hendersonand all paperwork was taken care of in a orderly and quick fashion. Tony explained to us , and showed us, how to operate the CRV and again was able to answer our questions and has offeredto assist us with any questions we might have in the future.Working with Tony has been a great experience and the Smail Family Dealership should be proud to have such a valuable asset.Carolyn G.

Curt Greek was helpful, friendly, and informative from...

Curt Greek was helpful, friendly, and informative from start to finish of a complicated transaction in which I had two trade-ins. I got a goood price and excellent service.

Wes Dey was wonderful to work with. He was very thorough...

Wes Dey was wonderful to work with. He was very thorough in explaining all of the car options and features. It was a very pleasant experience!

I had a great experience at honda village. I was...

I had a great experience at honda village. I was recommended to go there from a close friend who also recommended Chris Varade. Chris was very helpful.

We are repeat customers of Curt Greek. Fast, friendly,...

We are repeat customers of Curt Greek. Fast, friendly, efficient. We were very specific on what we wanted and he was the only dealer who took the time to listen and got us exactly what we wanted. Thanks!

The experience that I had when making my recent purchase...

The experience that I had when making my recent purchase of a honda accord hybrid was very professionally handled but my salesperson Curt Greek. Curt was the type of salesperson that you don't often hear about. He was not a pushy salesman. He treated me like I was part of his family by caring what I wanted and needed on the car that would make me happy. Curt went way overboard to find me the exact car that I wanted. That particular car was to go to another dealership in another state but he asked that it be sent to Honda Village for me. The accord hybrid exl cars are few and far between so Curts effort to acquire one was extraordinary. He kept me informed of every step along the way until the car was at the dealership and ready for me. The sales manager Patsy Dorazio and Curt Greek were very friendly and knowledgeable about their jobs, which made this a very positive experience for me? Thanks again Curt and Patsy!

This is the fourth vehicle I have leased from Smail...

This is the fourth vehicle I have leased from Smail Honda. I am always pleased with the overall experience and the sales, service, business people go above and beyond for the customer.

I visited Smail Honda Village several times speaking with...

I visited Smail Honda Village several times speaking with their sales person, Chris Varade. I also called him with questions re. a new Honda and he always answered each question honestly and with integrity. He is extremely knowledgeable about all of the vehicles they sale and helped me pick out the right one with my history of driving and lifestyle. I have had very bad experiences with the prior sales people and managers at other dealerships so I was very hesitant about how this experience would go. Chris changed my opinion due to his professionalism, being so easy to deal with and he never once pressured me which was a new experience! He arranged for me to take a Honda Civic automatic out for a long drive as I had always driven manuals so I didn't think I would like it. I was wrong and he was right about my loving it once I drove it. He knew what price I wanted to pay for it as I had done a lot of research ahead of time and went in with my research papers. While driving the new car, he was working with the sales managers and coming up with some figures in case I liked the car and wanted to purchase it. He made buying this car a "breeze" and a very pleasurable and satisfying experience. Negotiating the price and trade in price on my old car (a Honda Civic with over 213,000 miles on it) was very easy and never once stressful. I was suppose to get the car three days later, but I needed it earlier due to an unforeseen emergency. I called Chris but he was off that day, so I spoke with Patsy Darazio, the General Sales Manager, who was extremely helpful and understanding of my situation and concerns. He called Chris and Chris called me right back and even though it was his day off, he then went into the dealership and made sure the new car was ready for me to drive that day before they closed. Since I arrived so close to closing time and it was Chris' day off, they arranged for me to sign the title to my trade-in the next day. When I went back, Chris answered all of my additional questions and showed me the entire car again and went over it in complete detail and said I could always call him and come see him if I had any more questions. He even stayed way pass their closing time to show me how to use all of the different items on the new car! I never heard of a sales person doing that before. He never rushed me and made me feel as though I was the only customer but I know that wasn't true as he is very popular due to his expertise and easy-going personality. He truly is an amazing, caring and unique sales person. I highly, highly recommend Chris and going to Smail Honda Village without any hesitation whatsoever to anyone looking for a stress-free deal, great service not only personally but also with the vehicle. Also, Trevor Henderson in the Financial Department did a fantastic job, too, and was very easy to work with and explained everything and all of the papers I needed to sign and why and gave me copies of everything. From now on, I will only buy my cars from Chris Varade and Smail Honda Village.

It was a very pleasant experience. Curt Greek was very...

It was a very pleasant experience. Curt Greek was very helpful and professional, as was the financial manager. We are very pleased with the vehicle and our experience with your employees.

Wes and his sales team helped me when others could not...

Wes and his sales team helped me when others could not with not so good credit thankyou again wes.SMAIL HONDA will be my first stop next time i buy a car!

This was the most pleasant experience I have had in a...

This was the most pleasant experience I have had in a long time! I had owned my car since 1999, and I was so worried that I couldn't get the automobile that I had my heart set on, but Zach worked withme and my finances and I drove off with a 2014 CRV. He was absolutely wonderful to deal with! I was worried about being pressured ( from all the horror stories I heard from people buying a car), and I didn't get any of that. He was patient, honest, and most importantly, took the time to explain everything to me. I never felt rushed. I would recommend when going in, ask for Zach and you will be in great hands!!

Chris was very friendly and helped make the purchases of...

Chris was very friendly and helped make the purchases of the vehicle very smooth. Any question that was posed he answered without hesitation. His knowledge of the CRV was very impressive. Working with Chris was a pleasure.

I was recommended by relatives to visit Smail Honda to...

I was recommended by relatives to visit Smail Honda to lease my current vehicle. Tony Anthony provided excellent customer experience, explaining the details of the Civic I test drove, answering all of my questions. I was given a fair price and negotiations were very simple; the full process to lease was less than 3 hours, which I believe is excellent, especially around the busy holidays. I appreciate Tony's help and would recommend him to other potential purchasers.

I was in and out of the dealership in one day and walked...

I was in and out of the dealership in one day and walked away with a new car and a good experience. The salesman (Mr. Greek) was very friendly, as was (surprisingly) the gentleman in the finance department. The process was easy and efficient. Also, I have been going to this dealership for repairs for years and cannot recommend their customer service highly enough. If you're looking for a new car, shop here.

My experience at Honda Village was the absolute best...

My experience at Honda Village was the absolute best experience I have ever had in coming into a dealership and test driving and, ultimately, leasing a new car. Curt Greek was so personable and accommodating that I could give him nothing less than an outstanding rating! I would recommend Curt in particular and Honda Village in general to anyone interested in buying or leasing a car. I am still in awe of the ease and pleasure it was to do business with Curt and the other folks at Honda Village. The decision to go to that particular dealership was driven, in part, by the lack of courtesy and professionalism shown by persons at other dealerships. Curt more than made up for the negative experiences and I am most appreciative! Please acknowledge Curt as an outstanding employee!Thank you.Shoshana Matusak

Could not have asked for a better car buying experience! ...

Could not have asked for a better car buying experience! This was a third vehicle purchased from Smail Honda Village. Henry found a Certified Used Honda for us at a great price. Henry actually makes buying a vehicle enjoyable. No games, no gimmicks. We are now a 3 Honda family and thank Henry for meeting our needs each time. I refer friends and family to Smail Honda Village and tell them to ask for Henry Bachorski. "If a car is what you need, go see Henry B at Smail Honda Village!"

Tony was friendly and very knowledgeable about the CRV. I...

Tony was friendly and very knowledgeable about the CRV. I would recommend him to my friends and to my employees. Thanks for taking care of us, Tony !

John went out of his way to help me and make it work so I...

John went out of his way to help me and make it work so I could get into the Honda Fit I wanted. He never tried to push me into something else. Great place to go for a vehicle. And they work with you.

I had a great experience at Smail & would definintely...

I had a great experience at Smail & would definintely send my friends and family to see Henry! Thank you for such a wonderful day & awesome vehicle!

I just went to Smail Auto last week and bought my first...

I just went to Smail Auto last week and bought my first car. It was a scary experience considering I'm not car savvy. Henry was the sales person who helped me out. He took me to the different lots and showed me a number of used vehicles. He was very knowledgeable about the ins and outs of every vehicle. He was able to answer all of my questions and really helped me select the car that was best suited for me needs. The sales process was painless, I felt like I got a great deal on a great vehicle. I would recommend seeing Henry at Smail Auto to anyone looking for a new or used vehicle.

Great experience buying a new car. Car and paper work...

Great experience buying a new car. Car and paper work was ready to go when I arrived saving time. Mr Varade was very cordial and courteous and friendly. If we or any of our family members are in the market for a car we will definitely recommend Smail Honda. Thank you and have a great Holiday. Frank and Annette Appugliese

Chris Varade went above and beyond to help me find the...

Chris Varade went above and beyond to help me find the perfect car. He presented a few options but found the car the was best for my family's needs and my budget. Thanks so much.

As a first time new car buyer, I was nervous when I went...

As a first time new car buyer, I was nervous when I went to Smail Honda. I test drove 2 models with Curt Greek and felt really at ease with the process. When we went inside to discuss buying the 2013 Honda Fit that I did end up buying, Curt had me feeling confident and at ease. I love the car, and the dealership experience at Smail was absolutely terrific. I would recommend them to anyone looking to buy a car. I'm submitting this review because people like Curt Greek should be recognized for their work, and I want to let the internet know how happy I am with my experience. (I want to mention that I spoke to Jim Long in financing I believe, and and he too was amazing) Smail has great people. I dont really have anything negative to say here, if I did, I would, but I dont.

The overall Honda people were very curtious and helpful....

The overall Honda people were very curtious and helpful. When buying our vehicle, I thought the paper work process was a little lengthy (in time). This is our fifth Honda we've bought from Smail Honda and will probably buy another. Great job and thanks.

My husband and I were staying in Latrobe, PA. This was a...

My husband and I were staying in Latrobe, PA. This was a business related stay for two weeks. We live in Tennessee.I have been wanting a new vehicle for quite some time. My current vehicle was 10yrs old with 118,000 plus miles on it. We ended up stopping at Smail Honda, JUST TO LOOK. I had been considering other vehicles, as I have never been a Honda owner.What a nice surprise! We had the pleasure of dealing with Curt Greek. Curt was so very personable, helpful, & knowledgeable.There was no pressure or sugar-coated sales pitches, which I detest. It was refreshing. After our initial visit, we returned the following weekto make a purchase.Smail Honda is about taking care of the customer. That speaks volumes of the management. Our experience was stellar. I can assure you this much, I wouldn't hesitate to purchase my next vehicle there. No dealership in Knoxville TN even comes close.Thank you Curt Greek. You took excellent care of us & we will be back.I LOVE my new Pilot!!!

I went to Smail because I leased a car there previously...

I went to Smail because I leased a car there previously and was very happy with the whole experience. I knew that when my lease was over that I wanted to do business with Smail again because I had such a good experience last time. Curt Greek is very helpful and very nice to deal with. Thanks!

I first met Curt through the Smail Honda Village website...

I first met Curt through the Smail Honda Village website when I was looking for a Honda Element three years ago. Although I was thoroughly satisfied with my Element the rescue that I had adopted had outgrown the "Dog Friendly" package that was installed when I got that vehicle.Prior to acquiring the Element I had been a longtime customer of a certain very large domestic automaker. However, the experiences that I have had with the Element, Honda, Honda Village and especially Curt made it pretty obvious where a search for a new vehicle would begin and end. And though I do kind of miss the Element my faithful four legged companion seems to be much happier now that he has more room to move around in the back cargo area of the CRV.As for Curt, because of his initial quick responsiveness when I was looking for an Element I bypassed a Honda dealer less than a couple of miles from where I live. Because of his consistent professionalism, resourcefulness and above all else patience I never gave that dealer a thought when it came time to upgrade Crosby's mode of transportation. Rick Zimmer (and Crosby woof)

I bought my last Honda at Smail 9 years ago, and I was...

I bought my last Honda at Smail 9 years ago, and I was very happy. This time around, I thought I would try to purchase from a dealer closer to my South Hills home. I communicated with a couple of other dealerships to find that none of them compared to Smail. Curt Greek was responsive and easy to work with. The entire process of purchasing my new Honda Accord was painless. I cannot say enough good things about my experience. It was worth the drive!! There is no reason to check with any other dealerships. Smail will provide the best deal.

I would absolutely recommend Henry!!! I would also...

I would absolutely recommend Henry!!! I would also recommend the Honda accord. Beautiful car. The service provided at Smail Honda is always first class and excellent

Curt Greek is extremely easy to work with and a great...

Curt Greek is extremely easy to work with and a great guy. We especially appreciated his willingness and ability to work over email to finalize our deal and agreement.

We wanted a manual transmission and Curt worked hard to...

We wanted a manual transmission and Curt worked hard to get a Civic and an Accord for us to test drive. We decided on the Accord and are very happy with it. We liked working with Curt. We thought he was fair, communicated well and put in effort to make us happy. We also bought a CRV from him 4 years ago and would like to do more business in the future. Thank you for great service.Jim and Mairi Pingel

2013 Honda Accord

We wanted a manual transmission and Curt worked hard to get a Civic and an Accord for us to test drive. We decided on the Accord and are very happy with it. We liked working with Curt. We thought he was fair, communicated well and put in effort to make us happy. We also bought a CRV from him 4 years ago and would like to do more business in the future. Thank you for great service.

We have been looking and pricing the 2013 Honda CRV for...

We have been looking and pricing the 2013 Honda CRV for the last few months, getting ready to trade in our 2001 CRV. After much soul searching we decided to go to Smail Honda Village. I had been in contact with an associate Wes Dey online. Wes was very helpful and informative about all aspects of the car. He went over everything when we first looked at it and again after we purchased the car. He was very professional, considerate of our time and there was no pressure to buy. He worked with us on price and I told him what I wanted to pay and he made me very happy. We ended up with a great new car. I can't even image driving any other vehicle. I just love my new Honda and I appreciate everything Wes has done for us. The next time I am in the market for another Honda Wes will be the first person I contact. Thanks Wes, your the BEST!!!!!!Valerie and Richard Spencer

Curt was excellent to work with once again. We bought...

Curt was excellent to work with once again. We bought our first Honda from him and he showed the same excellence then. We appreciate him for all the leg work he had to do to get us financed and get the exact Honda I wanted.

Sealed The Deal

We have been looking for a new car for about six months. We knew what style, options and price we were looking for in an SUV. We also own a Honda Civic and are very happy with Honda products. We had gone to several dealers and made many internet connections with different dealers. My husband had a trade as part of the deal and was looking for a specific price. Curt made it happen. Other dealerships did not want to work with him. Curt was very knowledgeable of the vehicle, very easy to understand and very courteous in his emails and conversations. He spoke very openly with us and did everything possible to accomodate our wishes. He is a top rate employee. He represents Smail Honda very well.

We have been looking for a new car for about six months....

We have been looking for a new car for about six months. We knew what style, options and price we were looking for in an SUV. We also own a Honda Civic and are very happy with Honda products. We had gone to several dealers and made many internet connections with different dealers. My husband had a trade as part of the deal and was looking for a specific price. Curt made it happen. Other dealerships did not want to work with him. Curt was very knowledgeable of the vehicle, very easy to understand and very courteous in his emails and conversations. He spoke very openly with us and did everything possible to accomodate our wishes. He is a top rate employee.

our purchase

Tony was excellent. He listened to what we wanted, to what are situation was, to what we had to put down and he found us both the financing and the vehicle that we wanted. I have already given Tony's name to several people and I will continue to do so. My husband and I had a horrible experience at another dealership that day and were so very tired and frustrated when we got to Honda Village that day. Tony made me realize that you really can deal with honest dealerships still and that not every dealership plays that sales "game". Blaine and I were extremely satisfied

This was the 4th car I have purchased from Smail and the...

This was the 4th car I have purchased from Smail and the third car from Henry Bachorski. I was treated fairly and have developed a terrific relationship with Henry. His informative, low pressure and friendly demeanor makes the car buying experience a pleasurable one. In addition, all my interactions with Smail's service department have also been terrific. Honda has created an excellent car and dealing with Henry and the whole Smail team has been terrific. I have no hesitation in recommending this dealership to anyone.

Tony was very helpful and explain ed the vehicle. He...

Tony was very helpful and explain ed the vehicle. He went over the functions of the vehicle before I left the dealership. I have bought cars fom Honda Village before and satified with the service.

Curt was prompt in his email correspondence giving me a...

Curt was prompt in his email correspondence giving me a quote and additional information. When meeting him at the dealership, he was very professional during the sales process and was considerate of our time. We would highly recommend him.

Great experience. Curt Greek was very knowledgable and a...

Great experience. Curt Greek was very knowledgable and a no pressure kinda guy. He worked to get me the best deal possible. I would highly recommend anyone to visit Smail Honda and ask for Curt.

Dave was excellent throughout the entire process of...

Dave was excellent throughout the entire process of purchasing my new car. He was friendly, knowledgable, and generally excellent to work with. I would definitely recommend Dave to anyone considering purchasing a new Honda.

My wife and I just recently purchased a 2013 Honda...

My wife and I just recently purchased a 2013 Honda Crosstour from Mr. Chris Varade, a Sales and Leasing Consultant, from Smail Honda Village in Greensburg, PA. Our experience with Mr. Varade and the staff at Smail can simply be summed up as "Excellent." In fact, it was because of Mr. Varade's professionalism, thoroughness, attention to detail, easy going nature, and ability to anticipate our needs and questions that we purchased our new 2013 Crosstour from Smail Honda. We had previously purchased a (new) Honda Accord from Smail in 1991 (240,00 miles strong) but decided to go with Valley Honda in Monroeville, PA for the purchase of our 2nd (new) Honda Accord in 2003 (280,00 miles strong) - we could have easily obtained 350,000 miles on the 2003 model but since we have small children wanted the added safety features provided in a new automobile. Needless to say, my wife and I felt a genuine loyalty to purchase our 2013 Crosstour from the salesperson from Valley Honda. However, after approximately 4 visits to both Smail Honda and Valley Honda, Mr. Varade was the gentleman we wanted to do business with and was the one who convinced us to come back to Smail Honda. In that this is our 3rd Honda automobile since 1991, we had high expectations of Honda and this time expected even more (personalized) professionalism that is probably the norm when compared to 1st time Honda customer. Mr. Varade far surpassed our expectations and continues to contact us to see if we have any operating questions regarding of our 2013 Crosstour. When our neighbors ask us questions about our new Crosstour and how we were treated at Smail, we hand out Mr. Varade's card and say - "make an appointment with Chris, it will be worth your time."

Mr. Chris Varade - From Satisfied Customer

My wife and I just recently purchased a 2013 Honda Crosstour from Mr. Chris Varade, a Sales and Leasing Consultant, from Smail Honda Village in Greensburg, PA. Our experience with Mr. Varade and the staff at Smail can simply be summed up as "Excellent." In fact, it was because of Mr. Varade's professionalism, thoroughness, attention to detail, easy going nature, and ability to anticipate our needs and questions that we purchased our new 2013 Crosstour from Smail Honda. We had previously purchased a (new) Honda Accord from Smail in 1991 (240,00 miles strong) but decided to go with Valley Honda in Monroeville, PA for the purchase of our 2nd (new) Honda Accord in 2003 (280,00 miles strong) - we could have easily obtained 350,000 miles on the 2003 model but since we have small children wanted the added safety features provided in a new automobile. Needless to say, my wife and I felt a genuine loyalty to purchase our 2013 Crosstour from the salesperson from Valley Honda. However, after approximately 4 visits to both Smail Honda and Valley Honda, Mr. Varade was the gentleman we wanted to do business with and was the one who convinced us to come back to Smail Honda. In that this is our 3rd Honda automobile since 1991, we had high expectations of Honda and this time expected even more (personalized) professionalism that is probably the norm when compared to 1st time Honda customer. Mr. Varade far surpassed our expectations and continues to contact us to see if we have any operating questions regarding of our 2013 Crosstour. When our neighbors ask us questions about our new Crosstour and how we were treated at Smail, we hand out Mr. Varade's card and say - "make an appointment with Chris, it will be worth your time." We are very satisfied with our purchase and the personalized professionalism shown to us at Smail Honda of Greensburg.

Curt was extremely receptive and courteuos from the time...

Curt was extremely receptive and courteuos from the time we first emailed him until the entire purchase was completed. He ensured that there were 3 different models available in the style we had emailed him about before telling us to come in. He was thorough in his explanation of how all the vehicle features functioned. He even stayed after the dealership had closed to ensure we were completely comfortable with all the features.

Smail Honda Village just gave me an awesome deal on a...

Smail Honda Village just gave me an awesome deal on a Certified Accord, with free lifetime oil changes and state inspections!The salesman was professional and made it all so easy, I was in and out in less than an hour with prior bank financing.

Super Sales, great service

Smail Honda Village just gave me an awesome deal on a Certified Accord, with free lifetime oil changes and state inspections! The salesman was professional and made it all so easy, I was in and out in less than an hour with prior bank financing.

Curt was great! I would reccomend Smail Honda to anyone...

Curt was great! I would reccomend Smail Honda to anyone that is looking to purchase a vehicle. My son will be looking to purchase a new vehicle in a few months and I would recommend Smail Honda and Curt. The finance man also got us a great rate.

Usually hate buying a car. I went to the dealership...

Usually hate buying a car. I went to the dealership during my lunch break and left with a new car for my wife. No regrets! Thanks to Kurt for the great experience!

Your customer service employees were very nice, they had...

Your customer service employees were very nice, they had our new car cleaned up and one of the girls helped with the phone in the car. The quality of work showed your staff knows what they are doing. Everyone was very friendly from the moment my wife and I walked in the door. Our overall experience was wonderful, we will recommed your dealership to anyone we know that is looking for a new or used car. The price was very affordable for us, Curt knew what we wanted and he made it happen.

The initial salesman was not very personable, but the...

The initial salesman was not very personable, but the sales manager met with us and did an exceptional job. It was clear he wanted to sell us a car.

Smail Honda Village

I went into Smail Honda Village to value my 2008 Honda CR-V, which recently acquired some cosmetic damage. Seeing that my warranty had recently expired and that I was approaching 100K on my vehicle, I decided that it might be time to test out something new if the trade value was fair. The evening prior to my visit, I had contacted the dealership and spoke to Chris Varade. In the morning upon my arrival, I met Chris and test drove two vehicles that caught my interest: a 2014 Honda CR-V and a 2010 Jeep Grand Cherokee. Chris' knowledge of the ins and outs of both vehicles was impressive. Clearly, he had done his homework, and, fortunately for me, he was able to communicate the pros and cons of both vehicles in a way that made perfect sense to someone who does not work in the auto industry. After our test drives, we sat down to look at numbers for all three of the aforementioned vehicles, and I was thoroughly pleased with the courteous and honest assessments that I was given. The prices were fair and plainly stated, and at no time did I feel like I was being pressured into making an impulse buy. Chris honestly and thoughtfully considered my needs as a customer and as a working father, and I appreciate the insights that he offered to ensure that my purchase would be one that would meet my needs - in terms of quality and price -and keep my family safe on the unpredictable roads of Western Pennsylvania. Making a major purchase is stressful in our modern economy, but the team at Smail - and particularly Chris - made the buying process simple and enjoyable. I love my new Jeep, and I plan on putting some serious miles on her before considering another purchase; however, when I do go to buy my next vehicle, without hesitation, I would make my first stop to see Chris Varade at Smail Honda Village.

I went into Smail Honda Village to value my 2008 Honda...

I went into Smail Honda Village to value my 2008 Honda CR-V, which recently acquired some cosmetic damage. Seeing that my warranty had recently expired and that I was approaching 100K on my vehicle, I decided that it might be time to test out something new if the trade value was fair. The evening prior to my visit, I had contacted the dealership and spoke to Chris Varade. In the morning upon my arrival, I met Chris and test drove two vehicles that caught my interest: a 2014 Honda CR-V and a 2010 Jeep Grand Cherokee. Chris' knowledge of the ins and outs of both vehicles was impressive. Clearly, he had done his homework, and, fortunately for me, he was able to communicate the pros and cons of both vehicles in a way that made perfect sense to someone who does not work in the auto industry. After our test drives, we sat down to look at numbers for all three of the aforementioned vehicles, and I was thoroughly pleased with the courteous and honest assessments that I was given. The prices were fair and plainly stated, and at no time did I feel like I was being pressured into making an impulse buy. Chris honestly and thoughtfully considered my needs as a customer and as a working father, and I appreciate the insights that he offered to ensure that my purchase would be one that would meet my needs - in terms of quality and price -and keep my family safe on the unpredictable roads of Western Pennsylvania. Making a major purchase is stressful in our modern economy, but the team at Smail - and particularly Chris - made the buying process simple and enjoyable. I love my new Jeep, and I plan on putting some serious miles on her before considering another purchase; however, when I do go to buy my next vehicle, without hesitation, I would make my first stop to see Chris Varade at Smail Honda Village.

My experience started with an email from Curt after I was...

My experience started with an email from Curt after I was on line checking out the new Accords.He was very friendly, no pressure and gave me a really good quote right off the bat. I wouldrecommend him and Smails anytime.

Had a great experience, Wes really worked with me to make...

Had a great experience, Wes really worked with me to make sure I was able to get everything I wanted in my crv. Would definately go back to honda dealership later on when eventually need a new vehicle.

Very positive, very knowledgeable, based on Chris's...

Very positive, very knowledgeable, based on Chris's salesmanship we actually bought / upgraded to an crv xl and added extra accessories!! During our decsion making which buying a car this day was not need. Chris never once made us feel presurred or rushed. the dealership was packed that day with customers. Chris could have easily pushed us along in an effort to gain another customer. Would recommend Chris as the sales man you want to purchase from. We have never had someone take the time after our purchase to show us all of the details and how to operate the car as Chris did. Very satisfied. Something that is hard to say based on my past car purchases.

New car purchase Honda village Chris Varade

Very positive, very knowledgeable, based on Chris's salesmanship we actually bought / upgraded to an crv xl and added extra accessories!! During our decsion making which buying a car this day was not need. Chris never once made us feel presurred or rushed. the dealership was packed that day with customers. Chris could have easily pushed us along in an effort to gain another customer. Would recommend Chris as the sales man you want to purchase from. We have never had someone take the time after our purchase to show us all of the details and how to operate the car as Chris did. Very satisfied. Something that is hard to say based on my past car purchases.

Jeffrey was at ease with the contact and made us feel at...

Jeffrey was at ease with the contact and made us feel at ease with the transcation.The car was well presented by the dealer catching our eye soon after we were on the lot.The paperwork was executed with a good conversation that kept us informed and entetained.We receievd all that could be expected and more.

We were very pleased with our Smail Honda experience this...

We were very pleased with our Smail Honda experience this week. We went in to process a good decision regarding our 2007 CRV and drove away with a great decision in our 2013 CRV. The salesperson and entire staff took their time with us, answered all of our questions and helped us work through all it took to get our new vehicle.

Smail Honda Village

We were very pleased with our Smail Honda experience this week. We went in to process a good decision regarding our 2007 CRV and drove away with a great decision in our 2013 CRV. The salesperson and entire staff took their time with us, answered all of our questions and helped us work through all it took to get our new vehicle.

A very pleasant buying experience. The salesman (Chris)...