S&M Auto Sales

2.5
Overall Rating

Customer Service: 2.6 Buying Process: 3.1 Quality Of Repair: 3.2 Overall Facilities: 3.0


By clicking the button, you agree to our submitted.

TERRIBLE

1
MIKEY on 07/28/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

PLEASE DO NOT BUY A VEHICLE FROM HERE ALL WILL GO DOWNHILL READ THE REVIEWS BEFORE YOU MAKE A TERRIBLE DECISION !!! DEFINITELY LEARNED MY LESSON.


WORSE DEALERSHIP EVER.!!

1
Cruz on 03/13/2016

Customer Service: 1.0

They are thirsty to sell cars.! & very rude .! Didn't even bother helping me get a car...


Stay Away!

1
FrankPD on 02/06/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Stay away at all costs! They tried to sell me a car for literally 19x what it was worth, yes 19 TIMES the value!!! Terrible customer service and very bad and morally devoid company.


No one contacted me

1
Ms. Reed on 01/07/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I sent an inquiry and to this day no one has reached out. Poor service


Okay service

2.8
Anonymous on 08/21/2015

Customer Service: 3.0 Buying Process: 2.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

The car i bought was nice with low mileage but the customer service was poor the manager was on the phone while dealing with me so it was like a back and forth thing so I really disliked like .one of the guys that was showing me the cars was a flirt like dude keep it professional but overall I love the car I went to the location on 57&western


Great service

5
Erik on 03/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to many dealerships and it took so long for someone to help me and when i cam to here I was helped quick and easy. I would recommend anyone to come here. GREAT PLACE!!


Contacted them over phone for details

3
Amtsk on 01/29/2015

Customer Service: 3.0

I cant say much about this dealer as I my interaction was only thru phone and email. But I received adequate responses to all questions, they also sent a copy of car fax via email.


Lemons!!!!

1
Matthews on 05/08/2014

Customer Service: 1.0 Quality Of Repair: 1.0

DO NOT BUY A CAR HERE!!!! They sold me a car with a rigged ignition switch?!?!?'


Be aware!

1
Peter on 03/16/2014

Customer Service: 1.0

1st of all I was told that the car I am interested in is there and I am more than welcome to stop by and test drive it but THE CAR WAS NOT THERE. They called me few days later saying they brought the car back so I was like yeah I will come back and check it out (50 mins drive). I got there to find out that they do not have it anynore. What a waist of time....


Excellent service

5
Joe on 01/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good people to do business with. Very nice cars and a special thanks to Yousef for all the help, best guy to do business with.


GOOD DEALER

5
JAMES on 12/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I BOUGHT THE INFINITI G37,THE DEALER WHO CALLED ANTHONY IS GOOD GUY AND VERY EFFICIENCY ,Finally, it gave me a good price,THANK UUU


AVOID THIS DEALERSHIP

1
Ralph on 09/26/2013

Customer Service: 1.0 Overall Facilities: 1.0

This dealership isn't far from my home so I decided to check out a Nissan 350Z that they had for sale. I waited around for somebody to assist me, but nobody ever came. So, I decided to go into their office and ask for assistance. The man that "assisted" me was very rude and had an intolerable attitude. He finally started the car for me and immediately left to help another potential customer. I tried to reach out to him to get some of my questions answered, however, he didn't seem interested in helping me out. Frustrated with the terrible service, I began to walk towards my car. The man chased me; not to help me out, but rather to retrieve for the key. Overall, this is a terrible place to to business. I'm glad I didn't purchase the 350Z. Avoid this dealership as much as possible.


Not Real Professional

1
Susie Ques on 06/13/2013

Customer Service: 1.0 Overall Facilities: 1.0

I searched the website and saw a few cars that looked nice. However, when I arrived at the car lot, the automobiles I was interested in "ALL" had defects of some sort. I was told that those problems would be fixed if I bought the car. So the pictures do not tell a thousand words. One point I really want to make is that while I was there waiting to test drive another vehicle, I could hear the employees discuss the previous customer's issues. One employee felt that the customer's check stubs were fake and passed them around the office so that everyone could see her personal information. I found that gesture unprofessional. Before leaving this dealership I knew quite a bit about the customers they had earlier that day...Not real professional!


Horrible PERIOD

1
SportsFan on 06/11/2013

Customer Service: 1.0 Buying Process: 1.0

Avoid at ALL COST!!!! They are worse than the big banks when it comes financing and if you don't "LOOK" a certain type, you will be given the 3rd degree about your place of employment. They didn't read a stub right then tried to say my place employment is fake then tried to make me pull all of stubs on their network? NO THANK HORRIBLE!


THIS PLACE SUCKS

1
Pete Nicchols on 11/30/2012

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Please avoid at all costs...sold my daughter a car, and just like the other lady, after 5 months, it needs a new transmisssion. Only shop here if you have the money and time to waste!


Excellent Service

5
new infinity on 03/05/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent customer service. Everyone in the dealer tried helping me to find the car and financing i needed.


Exellent people.

5
alberto on 08/10/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Exellent people to do bussiness. They help throug the whole process and I got what I want. Special thx to the manager Ale for all your help. I will come back again to buy another car.


Exellent people

5
Alberto on 08/09/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very nice people to do bussiness. It was an exellent purchase and the best they gave me all the terms that I want. Specially thanks to Ale.


$49,995

Mileage: 64944

Color: Black

Transmission: Automatic

Body Style: SUV

City: Chicago, IL

Engine Type: 518 hp 5L V8

$16,995

Mileage: 45714

Color: Orange

Transmission: Automatic

Body Style: SUV

City: Chicago, IL

Engine Type: 148 hp 2L I4

$7,995

Mileage: 118808

Color: Yellow

Transmission: Manual

Body Style: Coupe

City: Chicago, IL

Engine Type: 312 hp 3.6L V6

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.