Simpson Chevrolet

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.9 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.8


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Great Experience !!!

5
Chris on 11/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Buying a car from Simpson Chevrolet of Garden Grove was the best experience I have ever had buying a new car. The first reason on this list would be the salesman Jay Kim. He made the entire transaction smooth and seamless. His no pressure attitude was what I loved most about him. He is also a very positive upbeat guy. Not to mention I did get the very best price I could get from jay. No games just bottom line this is what I can do right from the start. Trust me I shopped around quite a bit and no one could beat Jays price. Jay took care of us from start to finish and I would recommend him to any one in my family and in fact already gave his number out twice. Love the car the price and the experience.


New Colorado!

5
Gilbert on 11/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my families 4th vehicle with Jay at Simpsons Chevrolet. Thank you for the service we received and the relationship we have. We'll be back when we're ready for our next Chevy!


Minimal human contact; I loved it

5
GMoney on 10/29/2016

Customer Service: 5.0 Buying Process: 5.0

I was feeling out a few different dealers for a Chevy Colorado crew cab. Simpson had the best deal and when I told them I had my own financing and wanted to be in and out pronto, they actually had someone deliver the car to me. If you're like me and prefer to do your research online and know exactly what you want, this is a great place to get a car from.


Best Deal in SoCal

5
Dan H. on 10/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Searched for months, visited several dealerships but Jay Kim won me over with the best deal and customer service possible. All I heard was "YES, we can do that" from Jay. He has earned a customer for life!


Great experience

5
Jim Kingmill on 10/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They are a very friendly dealership and very easy to work with. They made the experience of buying in enjoyably. It's always easy to take in for service. Clean dealership.


2016 Chevy suburban

5
Luis Gonzalez Olivares on 10/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very happy with Fred from the sales Deparment that help me purshes my ne truck what a great person to work with I strongly recommend him to have him help any one threat is looking to have the best of the best thank you Fred .


Debbie

5
Debra Valerio on 10/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jay Kim is amazing person. He helped me with my new Silverado truck. He.made everything go so smooth. I would recommend him to my family and friends. He did such a great job when my husband need a truck 3 months later we went back your Jay Kim.


Simpson Chevrolet of Garden Grove

5
Bernard Fauntleroy on 10/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I got a 2016 Malibu Hybrid. The car is great and my salesman Angelo Pellegrino is fantastic. He was very professional and did everything possible to make my experience easy. The entire staff could not be better, form the sales manager, the service department, and everyone. I recommend them very much.


Simpson chervrolet of garden grove

5
Mr. Gonzalez on 10/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchase a 2016 Chevy suburban from Simpson Chevrolet on October 09,2016 my sale person was Fred Knapp . Fred has sold me two suburbans and is alway a pleasure doing Buisness with him because his always there to first fine what we need and second make the experience Pleasant I have have purchases several vehicles at different dealership but the experience that I received from Fred Knapp is like being in at your on dealership having your vehicle made because he make it happen a palace with be short to express the Royal treadment that Fred Knapp provides I highly recommend Fred to be your sales person if you like to have the best of service and the professionalism that anybody deserves God bless you Fred .


Best car buying experience

5
Irene Haas-Knight on 10/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went to 4 other chevy dealers and they all told me they could not get the car I wanted but Jay Kim told me he could and so that's why I got the car I wanted plus best sales experience ever!!!


Great Car Buying Experience

5
Stephen Wilkins on 10/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a new Chevy Cruze LT with Jay at Simpson Chevy. Good communication, direct response to my questions, and he respected my requests and goals for a new car purchase. Would buy again. Simpson Chevy delivered my Best car buying experience I've ever had.


Simpson Chevrolet

5
Brett Passmore on 10/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I just purchased a 2016 Silverado 2500HD from Jay Kim and the staff at Simpson Chevrolet. From start to finish Jay and the rest of the staff were extremely kind and helpful in finding the right truck for us. We weren't sure about which truck to purchase, speaking with the Sewell Gutierrez from their service apartment about the benefits of the Duramax options really helped us in choosing our 2500HD. Sewell even took the extra time to walk me through more of the mechanical aspects of the truck after we already bought it. Jay was patient with us in figuring out the different options we were looking for and throughout the whole process was extremely helpful. He even called me the morning I was scheduled to come in a pick up my truck to advise me on how to save some extra cash with a new rebate that had just come available!They're Tech guy Eddie was a great help in showing me all the new features with the truck. My wife and I will keep coming back to this group of people.


Silverado Garden Grove Simpson Chevrolet

4.7
Lorraine Santoyo on 09/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

First off let me start with we love our Silverado LTZ Chevy truck and could be no happier. Our sales person was Jay Kim and we were also looking at the Ford but just his knowledge and expertise and of course the truck sold us. I went to 4 different dealers and I absolutely feel we got the best deal. Would I come back to Jay for my next Auto purchase?....100 times, YES!


awesome service

5
kathy,greg on 09/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service dept is awesome. Everyone does an outstanding job and I let all my family and friends know that Simpson Chevrolet is the best. I've been to other dealerships in the area and none compared to the service we received here. Thank you !!!!


Great experience

4.7
JeffBHB on 09/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

This was my first vehicle purchase since 2007. I did not look forward to purchasing a new Tahoe, but it was time. I went through the Costco program and Jay Kim guided me through the purchase. He went over the options and pricing with no pressure. The who experience was great. I drove away happy with the price, the product and the service! I will purchase my next vehicle from Jay Kim and Simpson Chevrolet.


Service was Fantastic!

5
Mike P on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Al Careno in service was friendly and got me out of there quick. First vehicle service and 1 recall completed as agreed.


Simpson Chevrolet job well done!

5
Gary K on 09/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Chris Sanchez, Certified Internet Fleet Manager, and he worked hard to find the exact truck I requested. Other dealers came close but only Simpson found the truck with all my preferences. They made the filling out and signing the large amounts of paperwork go quickly with the use of a high tech computer table. I highly recommend giving them a call if you are in the market for a new car or truck.


100% SATISFIED

5
JoseFraga on 08/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I HAD THE BEST CUSTOMER SERVICE EVER. NO RUSH. NO PRESSURE. SALES REP WAS VERY POLITE AND VERY PROFESSIONAL.


Nice Dealership

5
John Crut on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Staff was friendly and helpful. We got the car we wanted and it didn't take all day.


MAMA has a new Malibu

5
B Bergschneider on 08/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mike P. was ready for us at the appointment time. He allowed us to test drive the car and make sure our elderly mother could get in and out of the car.He also showed us all the new technology in the car.Thanks


Jay is the best!

5
Miriam on 08/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Simpson showed me incredible customer service. Jay, was amazing. He was a straight shooter and got straight down to business instead of wasting my time or trying to sell me. I wish that I could work with people like him everyday.


Simpson Chevrolet of Garden Grove

5
Allison Carroll on 07/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the third car we have leased with Simpson Chevrolet of Garden Grove. We are very happy with the dealership.


It's the Customer Service that Counts

5
IrvT on 07/21/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Facility sparkled. Checkin personnel were friendly, fast, and asked the right questions. Saw a salesman that sold me a truck over ten years before and he came right over and addressed me by name. That is making the whole thing personal.


Great experience!

5
Bre M on 07/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jay made my experience buying my car quick and easy. I will definitely be coming back in the future!


Great sales guy Gilbert

5
Erick Medina on 07/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We went to several Chevy dealers and dealt with several reps but Gilbert gave us the type of service we were looking, not pushy and customer oriented. We would've ordered and waited for a new car just so we could deal with Gilbert directly but luckily we didn't have to and now have a great new camaro! Thanks Gilbert! You really made this purchase enjoyable.


Best Dealership ever

5
Angel Garcia on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've never felt more comfortable purchasing a vehicle f omnandealership in my life and I've been to several dealerships. They were very courteous and very pleasant I am definitely recommending everyone I know and strangers to purchase their vehicle from this dealership. I am beyond content with my purchase at the Simpson Chevy dealership. Gilbert was very helpful and knowledgeable.


Great sales experience

5
Jon Austin Lee on 06/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently bought a truck through Jay Kim at Simpson Chevrolet and cannot say enough about my experience! I really felt like he was working for me and looking out for my best interests. It was an absolute stress free transaction. GREAT JOB!


Awesome deal!

5
Ara on 06/19/2016

Buying Process: 5.0

I usually don't write reviews but I am really impressed by the Simpson Chevrolet in Garden grove. I filled my information in a page which could share my request to dealers. So many dealers emailed me and gave me a quote but the Simpson Chevrolet's quote really impressed me and I couldn't believe that it is right but it was! My sales person was Chris Sanchez. He was awesome! I would highly recommend Simpson to anybody in the market for lease a new Chevrolet, they will treat you right.


Excellent Customer Service

4.5
Juana cabrera on 05/25/2016

Customer Service: 4.0 Buying Process: 5.0

My sales guy was Jay Kim and he is awesome! Right from the begging he was straight forward and honest with me. I didn't feel pressured with him like I did with another sales guy at a different dealership. He gave me a great deal on my 2016 Camaro. He also facilitated the whole buying process, It was quick and easy. Overall great expirience, I 100% recommend him for your next purchase at Simpson Chevrolet.


My new Chevy Equinox

5
hadriana008 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed my new Chevy equinox that I bought with an excellent deal and Thank You to Vicente, I would recomend clients to Simpson Cheveo let of Garden Grove


Jay Kim is great!

5
Ruth Garcia on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jay Kim was GREAT!!!! He found exactly what my husband and I were looking for in a 2016 Suburban. Other dealers gave us the run around and tried to sell us what they wanted to get off their lot. Jay worked with us from start to end and we can not thank him enough for all his help.


Not Impressed with Service Dept.

3.2
Not the Happiest Camper on the Car Lot on 04/28/2016

Customer Service: 2.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

I had made an appointment online and when I arrived, the technician knew nothing about it. It was not reflected anywhere even though I had received confirmation. I had several items I wanted addressed as my auto is still under warranty. I was told they wouldn't be able to accomplish all of them and that I would have to return at another time. I still have bad memories from the last time I got service here and so none of this settled very well with me, as you can well understand. I do believe it will adversely affect my on-going business relationship with Simpson, unfortunately. I also learned about a recall that I had not even been made aware of with my monthly diagnostics reports.


Great deal and honest salesman Jay Kim

5
Painless Auto Purchase on 04/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a 2016 Suburban from Simpson Chevrolet in Garden Grove. They emailed me a great price then gave me an even better deal when I went in. Jay Kim the salesman made the process tpainfree and the finance guys even went out of their way to beat my credit union's loan. I am very happy!


Excellent service at Simpson Chevrolet

5
Guillermo on 04/14/2016

Customer Service: 5.0 Overall Facilities: 5.0

Jay Kim is the only guy that was able to find me the 2016 Camaro 2SS with the options I wanted. He definitely knows what he's doing! I would highly recommend his services!


Great service and excellent customer appreciation

5
Kelvin Quach on 04/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chris Sanchez helped me out with a great deal and his services was excellent. I drove off the lot with a great feeling of buying my first truck. Would definitely recommend anyone interested in buying a Chevy here.


Awesome experience

3.4
Maria guerrero on 04/01/2016

Customer Service: 2.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 4.0

I had some issues but chuck chet was a great help that he was able to help get another car with the same deal I'm in love with my car thanks to Chuck!!


factory ordered car

5
Maarten on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0

Jay Kim was a pleasure to work with ! He listened to what I wanted and kept me informed during the whole process. He helped me get the car I wanted, exactly the way I wanted it.


Great Service

5
Jack on 03/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently got into a car accident so I needed a new car. I was looking for 2015 Camaro and Simpson Chevrolet had it. Also Jay Kim was a dealer I bought the car from. I was amazed how friendly and dedicated Jay was. He was fair and honest about the price and gave me a good deal. He was willing to negotiate the reasonable price with me. Additionally, he helped me out with some insurance problem even though he didn't need too. This guy is an amazing dealer. I bought 2015 Camaro from him and I am 100% satisfied with it. Totally worth it to buy a car from Jay Kim and Simpson Chevrolet.


Great Dealer

5
Moises on 03/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought 2 cars here and they are so friendly and helpful. Eddy was wonderful helped us with everything and showed us everything with the new car highly recommend this dealer. After i bought my car it had to go in for the final touch and i was impressed about what a wonderful job they do and they took me from my house to the dealer in there shuttle this dealer is amazing in selling and servicing the cars. Have a customer for life i will keep buying from this dealer.


Best pricing and Greatest Service

5
Kathyd13 on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Simpson Chevrolet of Garden Grove was outstanding. I went on the Internet to check out prices for my new Malibu and Simpson Chevrolet and Fred Knapp were the best by far. I had stopped at two other Chevrolet Dealerships before going on the Internet to shop as my in person experiences were not what I would call nice. The salespeople out there were not product informed, could not provide me with clear pricing and were somewhat rude. What a refreshing change when I met Fred. He had the car pulled up front, clean and gassed and ready for a test drive. Fred was pleasant, courteous informed and took the time to answer all of my questions. Needless to say I will be referring all of my friends and family to Fred. He even followed up after the sale which was a pleasant surprise. I had already purchased the vehicle but he called just to see if I was getting along well with all the technology in the car.


Exceptional service. Ask for Chris Sanchez!

5
Gregory on 03/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chris Sanchez is exceptional. Very professional and I appreciate his professionalism and patience while I made my decision to go with Simpson Chevrolet. Would highly recommend to friends and family.


Great service

0
Carpenter on 03/01/2016

Jay Kim in the Internet sales dept. did a outstanding job making sure I drove off with what I exactly wanted . And if you are in the market for a chevrolet I would recommend coming here and speaking with him.


Great service and profisional job well done

5
Ronald on 02/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The first time I brought my truck in I got up set about tire inflation. I was wrong and apologize. Everything was great and everyone was great. Thank You for a job well done. Mr. Pantuso.


Very happy 2nd time buyer

5
Jen on 02/24/2016

Buying Process: 5.0 Overall Facilities: 5.0

We are 2nd time buyers with Simpson. We bought a new Camaro from Jay Kim back in 2012. Out of 5 dealers that we had contacted, Jay and Simpson were the only dealer who were on top of it and worked hard to get us a great loan. Definitely did not feel like your normal run of the mill car buying experience. They are honest and will work hard to get you into the vehicle you want at a great rate. When it came time for my husband to buy a truck, we knew there was only one place we would go...Simpson. Jay did not disappoint. Jay and Brian, the Sales Manager made sure we were pleased with our purchase. I highly recommend Simpson Chevrolet. We will never buy a vehicle any where else. They made life time customers out of us. Thank you Brian, Jay, and Simpson Chevrolet for all that you did to make my husband and I happy Chevy owners.


best experience in ever had

5
Eric on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was a great experience, friendly staff specially Jay Kim


Great Customer Service & Friendly Staff

5
Brett on 02/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience. We just went in to look and test drive but ended up buying that day because of the service and the deals/pricing. Their staff was friendly and helpful from the salesman and sales managers to the person who helps with the signing of the paperwork. It seemed that they genuinely cared about offering good customer service and it showed.


Such a very good experience

5
Rosy on 02/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very good experience buying my 2015 Chevy camaro RS there I loved the very good service which I received from the sales man Mr. Vicente Tellez and I would definitely recommend it to my friends and family on the best car dealer in Orange County.


Great service!

5
Eric on 02/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was very courteous and took care of everything quickly. I really appreciate the free car wash, too - it really needed it!


Most likely will use them again.

4.5
Ralph on 01/25/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

We were very pleased with our experiance. We don't like to haggle but Angelo Marrero the internet dealer was very helpful. We were a little confused about what vechule we bought because of the color and other issues but all in all we are pleased.


Great truck, great deal, great people

5
Robert on 01/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jay was great! He tracked down the exact truck I wanted and worked out a deal I am very pleased with. Tom was extremely helpful and got me up to speed with all the fancy gadgetry and out the door in no time. Overall, a top notch experience!


GREAT EXPERIENCE! 5 STARS FROM START TO FINSIH!

5
KATNIK2016 on 01/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jay Kim has exceeded our expectations on all five car purchases we have had over the last three years. 5 Stars All The Way! The reason I call Jay for every car purchase is he is direct and does not waste time. He explains the differences and makes it a clear straight forward experience. If you want a quick, prompt, and honest sales experience give Jay at Simpson Chevy a call. You will be happy you did! -Karl


great service

5
Ernie on 01/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought Truck in with several problems. All of them were fixed except for the problem I brought it in for which was rough idle under 5mph. I actually stated what the problem most likely was and I was told that it wasnt the problem. Someone was wrong because I still have the problem.


Great Service

4.5
Pete Perez on 01/06/2016

Customer Service: 5.0 Buying Process: 4.0

The representative to our needs was Jay kim and found the siren red tranverse and great price. I will buy another truck from Jay Kim a people person.


Clean Dealership and no pressure from staff

5
Erik on 01/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best deal in town and staff was very professional. Internet Fleet Sales Manager Chris Sanchez made the purchase enjoyable and quick.


Actual service is quick

4
Sara on 01/03/2016

Customer Service: 2.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My car was completed and pulled forward, but I sat in the waiting room for another 30 minutes before going to find out if it was actually ready or not. The service was done, but my paperwork wasn't. They said I could leave or wait another 15 minutes for the paperwork to be completed.


great service and especially clean facilities

5
Saburo on 12/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It has always been friendly, pleasant, informative and efficient. You have a great bunch of advisors and other employees. Your sales personnel, especially Mike Hughes have been great.


Mister

4.5
Joe on 12/28/2015

Customer Service: 5.0 Buying Process: 4.0

Felt very comfortable dealing with Jay Kim. He was readily available and quick to return phone calls . Silly as it may sound, I felt I was dealing with an HONEST car salesman.


Very frendly, helpful and informative

5
Comaro_69 on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i just got a new 2016 Camaro for a very helpful salesperson name Eddie Sosa. Wasn't pushy and answered all my questions about the new 2016 Camaro. I would recommend this dealership to any of my family and friends. A+++++ store in my book.


Great car buying experience!!

5
kristinc on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience. Everyone was friendly, easy to work with and very professional. It was a very smooth process from beginning to end. I would definitley recommend this dealer.


Great auto buying experience

5
" on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great! Easy efficient straight forward purchase and best price. They found the exact car I wanted, sent me a price quote and the specifics of the vehicle upfront while all the other dealerships postured and equivocated.


Great Service and Customer Appreciation

5
Chris on 12/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I Had a great experience from the beginning to the end, including coming back to have my running boards installed. The professionalism and courteousness that I experienced was absolutely tremendous. I would definitely recommend and come back to this dealership in the future.


Comfortable deal for 2016 Camaro lease

5
Okeun on 12/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I felt comfortable with Mr Angelo Marrero and all the staffs in Simpson dealer. Whenever I think about new car, I will ask help to Simpson. Thank you for your sincere assistance.Merry Christmas!


Great service and good deals

5
Alan on 12/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The seller was gentle and they were open to buy/sell options. The only thing that I would recommend is to have a binder insurance available (they don't have it anymore) as an extra option for the costumers. Everything else was perfect


Great place to Purchase your Chevrolet

4.8
Robert on 12/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Angelo and Jason understand the value of customer satisfaction. I had called several dealers in the area trying to locate the Suburban with the options I was looking for, Angelo went outside of the box tempting me with even more options for almost the same price, then when things fell apart (do to the Manufactures poor paint quality) Jason stepped in and said they would make it right; This is unheard of in car dealership world! Kudos to Angelo and Jason they truly understand what it mean to put the customer first, they're assets to your business when it comes to new car purchases.P.S Your parts and service drive need's some training from these 2 guys.


Great service & facilities, loved the experience

5
Jaymie on 12/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Michael was extremely friendly & very knowledgeable. My 2 young children enjoyed themselves in the kid friendly customer waiting area.


Excellent customer service

5
Jason on 12/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was very pleasant from the moment we started talking. I was surprised by the short time that it took us to be done with all the paperwork. Awesome and very professional staff!! I would definitely recommend and go back to them.


Great service and positive buying experience

5
Russ on 12/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike provided great service throughout entire process. He was very professional, responsive, and knowledgeable of the Tahoes. Definitely would recommend Mike and Simpson to friends or others asking for recommendations. At the end, they stuck to their word and fulfilled all promises.


Great Experience In Buying A New Truck

5
Max Backer-a current & future Simpson fan on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0

I worked with Jay Kim on the purchase of my 2016 Colorado, which ended up having to be ordered from the factory, because of the extra features and color I desired. Jay was extremely helpful through the process and kept me updated every step of the way. My truck was delivered by Tom Bowlin, the Certified Technology Expert, who patiently and efficiently went through all the required paperwork, and then explained all the features of my new truck. This is by far the best car buying experience I have ever had! These guys are very professional, efficient and give great Customer Service, a rare commodity these days.


Repeat Customer

5
Robert on 12/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the 2nd vehicle in the last 18mos I have bought from Jay Kim as long as Jay works there I am a customer


Great service

5
Tyler on 12/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The dealership was nice and organized. It was very exciting purchasing my first new car. The sales associate was excellent and was very helpful. I mainly choose this dealership because they work with my credit union, Schools First. If it wasn't for the Fasttrack between my credit union and the dealership I would have not purchased a new car so soon.


Great service

5
Jacquelin on 12/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had great experience at the dealership. The salesman was very nice and a great person. Every worker there was very helpful.Thanks Jacquelin Carrillo


superb effort

5
Dylan on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Fred went out of his way to secure the vehicle I wanted, even though it was at a dealership 100 miles away. I called six local chevy dealership looking for this vehicle (2015 Spark EV) and everyone either laughed with none in stock and not sure when more were coming, or the "I'll call you when we get one in stock". Fred called me back the same day to say he could find one but it may take a day or two, and thats exactly what happened. He understood my purpose for the purchase, and completely worked with me to make it happen. What a great experience! Thank you! I do not know what you pay him, but its already not enough for the type of effort he put forth!


5 Star Service!

5
Caryn on 11/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service staff was so nice, friendly and professional. The price we paid was the price quoted which is rare these days. Love picking up a clean car too! The cashier wasn't all that friendly, but maybe it was because it the day after Thanksgiving? Overall, it was a great experience!


Great Service. Knowledgeable Friendly Staff

5
William on 11/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

everyone was very friendly and patient. Casey was extremely knowledgeable about the cars and easily described the differences between the packages. Very helpful staff


Always what I ask for on time and on budget.

5
William on 11/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Got an oil change and lubeBought the 3 pack dealGot it done, got it back, got it on time, and got it clean.What more can I ask for?It's great!ThanksBill


great service & fast

5
Nicco on 11/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

first time getting service will def be back!! everything was great quick and to the point...& my advisor was cute too which doesn't hurt !


Francisco Q.

5
kimbee6780 on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you so much Francisco Q. for the purchase of my new Camaro the staff at Simpson Chevrolet was so friendly and helpful this is the place to make your next purchase.


Great clean location

5
Rosalyn on 11/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

James in service is always super great to work with..... Today I got to meet 2 other staff members Albert in Parts and I think Luis who delivered my car to me.... Both these gentlemen gave me an outstanding service as well...


Great experience great service

5
David on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience, can not speak highly enough of Thomas Bowlin, his knowledge of the truck was great. He drove to San Diego to pick it up and drive it back the same day. Highly recommend him.


Great service

5
John on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was excellent and the service member was extremely professional. The only issue I had was with the price. I had an oil change and tire rotation and the cost was $90.00. I have purchased numerous vehicles from there and just recently purchased a Tahoe. I was set-back by the price!!!!


Friendly people

5
Kevin on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Eddie was very helpful in finding my DREAM car! He was able to give me a very good deal and very nice and friendly as well!


Great service and clean new facility

5
Matthew on 11/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very happy with my experience and would go back for future purchases. Chris Sanchez helped me and he did a great job.


Great service, will definitely come back.

5
Sarah on 11/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service associate, Sewell, treats me as though my time is as important as his. my top priority is being kept informed during the service process, and he makes certain that happens. I am pleased.


Great EVERYTHING

5
Jeanette on 11/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Customer service is always great. Everyone is always smiling and very polite. Joe always very helpful and quick to get me in and out. Very good team all around. The lady who takes my payment for the service is always in a good mood and very friendly. The restrooms are always sparkling, smells nice, and very clean.


Oil change

5
Brandie on 11/11/2015

Customer Service: 5.0

It was a longer wait time. Then what was said. The guy who washed my window left them all smugy.


Great service

5
William on 11/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great and efficient the sales staff along with the other staff were helpful and over all I had a great experience.


Great Service/Sales

5
Gene on 11/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The guys at Simpson Chevy are the best I have ever dealt with!I recommend everyone stop in and see Angelo Pellegrino or Jay Kim. They found the exact car that I was looking for and at a better price than any other dealer. Their knowledge of the Tahoe was so much better than other salesmen at other dealerships, After talking to them I knew exactly what options I wanted and which I didn't need.Thanks Simpson Chevy


Two Thumbs Up!

5
Sherwin on 11/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jose took care of me immediately, arranged for Enterprise to pick me up and kept me apprised as to the progress of my repairs over a two (2) day period. I appreciated his professionalism and help. Thank you!


Excellent service

5
Sandra on 11/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They give a excellent customer service, I will definitely recommend to my family. They treat you like if they know you


Great service, nice staff, excellent work

5
Terri on 11/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was very pleasant, not trying to make me buy something I do not want or need, and the coffee and donuts were a nice touch!


Purchasing

5
Aristeo on 10/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great customer service. Our closest Chevy dealership is 5 minutes from our house but we still drove 40 minutes to this one because the service is better and employees are more attentive.


GREAT service from Al at Simpson!

5
Rosemarie on 10/29/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What a change from our last service visit. Al kept me informed as to what was going on with our car and called me when it was finished. (Our last visit had zero communication, unless I called.)


My car purchases

5
robertpjdalton on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 2 personal vehicles and have referred 6 others to buy cars from this dealership in the past 18 months. Eddie Ruperto, Jason Arvison, Clay Rear, and Joe in service are the best. I highly recommend this dealership. They even drove to Bakersfield to get my wife the car she wanted.If your are going to buy Chevy, try this place!


Great Service Department

5
James on 10/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Easy in and easy out in the service department. Waited for my vehicle in a great are to do some work and my car was ready quick.


service department

5
Debora on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Your service department is fantastic. Everyone is so very helpful. Sewell always helps me. He is a fantastic employee and is a asset to your dealership


Great

5
Gerald on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience buying my new Colorado truck and would recommend Simpson Chevrolet to all my friends, Gerald


Refreshingly helpful and straightforward

5
TraverseBuyer on 10/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After some incredibly frustrating experiences at other dealers, I found my experience with Fred Knapp at Simpson Chevrolet in Garden Grove to be surprisingly pleasant. He presented extremely competitive and straightforward pricing over the phone / through text, and then had the car all ready for me upon arrival. I would highly recommend working with Fred!


Always a pleasure to deal with Simpson Chevrolet

5
Ngoc on 10/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They fixed the issue fast and they were very courteous. I've since sent my daughter there to buy a new car. Francisco took great care of her and helped her purchase her first car... THANKS


Good service, & very clean facilities

5
Linnea on 10/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I got there early, they did all that I asked for in record time, was very happy with the service.


Great Service! Great Price, Great Vehicle

5
David on 10/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jay Kim was helpful, friendly, professional and made our experience so amazing that I wouldn't go to any other Chevy dealer in the area!!! He got us exactly what we were looking for at the best price we could have imagined and kept us updated on the progress of our vehicle being built and delivered. Couldn't be happier with Jay and Jason (who did all of our paper work when we purchased).


Great customer service and purchase information

5
Brad on 10/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Angelo Marrero did an excellent job serving us as customers. he spent a lot of time on the phone with me after our initial contact to make sure I had all the information I needed to make a purchase. He treated me with a lot of respect and put all information related to my purchase out int he open. it was a great experience.


Great service and facility.

5
Lance on 10/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Casey Allen was fantastic. Helped me through the entire process, was extremely knowledgeable and friendly. Everything was straight forward and upfront. If you want a Chevy this is the dealership to go to.


Great experience

5
Dale on 10/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very welcoming, Chris Sanchez was great to work with. I'm hoping my wife and I can pay off her car quick so I can come back and I can get a new truck.


Routine Service

5
Valerie on 09/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had made an appointment for routine service for 9 a.m. and got there a few minutes late, but they were able to accommodate me with helpful and efficient service. Thank you for the great service :)


Great Service and Clean Facility

5
Noel on 09/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went in to get an oil change on my 2012 Malibu with both of my children and it went very well. I love that you guys have a kiddy area for them to play and watch tv. I was in and out within an hour or so , I felt it was quick and easy. I also booked my appointment online which was very convenient for me.


Great Experience

5
Dale B. on 09/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Talked with Chris Sanchez after work Monday, and he was very helpful, upfront and a pleasure to work with. Now my wife has a new Camaro. Couldn't be happier. When I am ready to upgrade and get a new truck, I'm call Chris.


I Love My New Car

5
Luz Lopez on 09/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love it I just love my car, its is a perfect deal to buy a chevy trax, by the way the salesman Vicente is very excellent with patience and is nice Thank You.


job was completed on time

4
Robert on 09/28/2015

Customer Service: 4.0 Quality Of Repair: 4.0

It was for a small repair but Raimey (hopefully spelt correctly) did follow up on the job which was greatly appreciated. The job was completed.


Many Thanks

5
Paul on 09/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Many thanks to Jay Kim and Kathy Culver for making the purchase of my 2016 Corvette Stingray not just painless but a pleasant experience. I know the management at Simpson had something to do with it, but I never had to deal with them like at so many other dealerships, because they empowered their team to make and close a great deal.


Fantastic service and attention.

5
Norma on 09/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Felt very comfortable,informed, and excited about our new truck. They took very good care of us. Thank you so much.


Very Satisfied!

5
Mark on 09/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Contacted the dealership through Truecar and all went as it was supposed to. Angelo Marrera did a.great job and when in the market again i will definitely call him.


THE WOW FACTOR!!!!!!!!

5
Michael on 09/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Let me start by saying the entire staff at Simpson Chevrolet are second to none! One day I was having my Tahoe serviced and mentioned I was looking for a truck, I was introduced to Jay Kim and our relationship began. I am a picky and I'm sure sometimes difficult customer who knows what he wants and I cannot begin to describe the professionalism displayed by Jay and the evangelical customer service he provided for me. Jay could have easily blew me off or set me up with another associate and he didn't. I became his special project and I was determined to have him sell me a truck. Well, almost one year later and numerous phone calls, emails and personal visits while having the Tahoe's regular scheduled maintenance visits, Jay Kim made it happen and now I am the proud new owner of a "Bad A$$" Chevy Silverado!! Thank you Jay Kim!! you are an awesome one of a kind person who didn't give up on me. Another huge thank you to Eddie Sosa who showed me how to use all the bells & whistles and got me up and running in my new high tech truck. If You want a great "American made car" and you want the best customer service experience EVER!!! Get on down to Simpson Chevrolet!!


Great service

5
Marcel on 09/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I made an appointment for a typical oil change & showed up 1/2 hour early. Service was quick & everyone was so professional and courteous. It was my first time using the online service to make an appointment, very user friendly.


Sales atta boy

5
Tom Nilwob on 09/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a most enjoyable experience at Simpson Chevrolet buying a new car. Francisco was very helpful and a bit funny, making the whole process seem short even though it took over 4 hours. I would recommend this dealership to anybody wanting their next vehicle purchase to be a positive spot in their life instead of a negative one. Thanks to the staff at Simpson Chevrolet, I will be back next time I need a car.


Good Buying Experience

5
Ron A on 09/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just purchased a new Chevy Tahoe from Chris Sanchez at Simpson/Garden Grove. Chris was friendly, helpful, knowledgable and above all, honest and straightforward. The deal went smoothly, was efficient, and most important to me, there was no long drawn-out grinding sessions to reach an agreement. Finally the final paper-signing with the finance manager was the fastest I've experienced. If you want a good, honest deal on a Chevy, I highly recommend that you contact Chris Sanchez.


Clen facilities, good technicians,

4.2
Charles on 09/10/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I try to use same Service Writer all time, that way I feel he understands how I wish for him to handle my work orders. I must give Sorrell A hand full of kudus, I love your facility, the work is usually excellent/good, very clean and all the customer services you offer. I've known Mr Simpson a very long time, an honest, customer caring person that been gifted on handling customers. THANKS SIMPSON CHEVROLET, you're the best in my book! Charles Brown


Great prices. Great people!

5
Donald on 08/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great prices. Great people. They stayed late and worked with me through the entire process, especially Angelo and Jason. I would highly recommend this dealership to anyone looking for a GM vehicle. And I love my Volt! Drove from Rancho to La Habra Heights on battery alone with miles to spare!!


MY NEW SILVERADO

5
BOC on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new Silverado from Eddie Sosa. He wasvery polite and professional and got me the deal I wanted. I couldn't be happier. Ill definatly be going to see him next time.


Great Place t People

5
Jim on 08/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

now I have bought from both Simpson stores. I felt right at home with all the guys there and it was a nice time.


My experience

4.3
KLH1841 on 08/28/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Jay Kim and Simpson Chev worked with me, very patiently, for over 4 months to find the vehicle I wanted. No Pressures, no haggling, just straight forward, a man of his word experience.


Michelle Timothy

5
Michelle on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They took me right in and I waited until my car was finished and they did the work in a timely manner. They even washed my car for me. Thank you!


CHRIS SANCHEZ IS THE BEST HANDS DOWN!GREAT SEVICE!

5
Rafael on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

chris sanchez was awesome. i went in asking about a used truck chris and i talked about the numbers on a used truck.and he got me a better deal on a brand new truck.my payments was less on a new truck than it would have been on a used one,and he got me 0% financing for the term of the loan,and a bumper to bumper warranty for 6yrs at no extra charge chris sanchez was awesome i would recommend him to everyone no dought. my cousin is going to by a tahoe from chris.i recommend CHRIS SANCHEZ HANDS DOWN.if chris moves to another dealer ship im following chris. i have a 17yr old and when he buys his truck hes getting from chris...


Great Service for 2015 Camaro Sale

5
Victor on 08/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tom and Clay made the buying experience seamless. Buying a car should always be this much fun. Tom exceptionally knowledgeable about the vehicles and the electronics. I would work with him again.


Loved Simpson Chevrolet of Garden Grove

5
Bonnie on 08/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone was very friendly and helpful. They were the first dealership I have gone to in my search for a new car that made me feel welcome and important.


Best Experience at Simpson Chevrolet!

5
Kelly on 08/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gus was an amazing salesperson. He really listened to my needs. Was honest, helpful and took care of every detail. Ray was also friendly and supportive of my needs and ensured the financing terms I needed. Also, Jim in financing was very helpful with unique financing challenges and was honest and made it happen. A very hometown friendly experience. Thank you, thank you.


Smooth, friendly, informative car buying experienc

5
Luis on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

smooth, friendly, informative transaction! Could not have asked for a better car buying experience! I would recommend this dealership to anyone. Michael Pronesti and Jay Kim were great!


They Just Don't Make Salesman Better than Eddie So

5
Mary on 08/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Eddie Sosa was the perfect salesman! He did everything right. However, the salesman who should have been taking care of me left me alone in the lot for almost 25 minutes, without even coming over to see if I needed assistance. Eddie saw me as I was going to just leave without even talking to a salesman. He appeared to really want to serve me, (he was straining to keep himself in check because it wasn't his turn to take the next customer.) I am telling you when I asked for his help, he was so eager, and relieved that I allowed him to serve me. I could not, (and would not,) have received better service from any other employee. He sure was on his toes! Thank you for having such a wonderful employee! Mary C. Melchor.


Awesome experience at Simpson Chevrolet

5
Douglas on 08/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I'm very very pleased with my experience at Simpson Chevrolet of Garden Grove. My salesman Jay Kim was top notch he took his time to find me a car that I liked and enjoyed driving. He worked well with the finance department to find me the correct financing , interest rate, payment that I could afford and felt comfortable with. Their entire staff is far above any other dealership around.. They are amazing. I would highly recommend this dealership if your in the market for a car.Thanks Simpson Chevrolet.Doug N


Top notch service!

5
Carla on 08/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

AGAIN, I cant' say enough about how pleased I am with the service staff at Simpson of Garden Grove. James, Sewell and their staff, know what it takes, and how to extend quality customer service to their customers. I appreciate their attentiveness and wonderful attitude in the service they provide. Thank you! Carla


Great experience

5
Tyson on 08/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike made it very easy for me to buy my Camaro. The same way I do it, I also sell cars.


Simpson Chevrolet

5
Sonia on 08/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jay and Tom were great with the process. Jay helped us with the purchase and Tom explained all the technology in detail.


sales experience

5
travis on 08/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jay was extremely helpful. they didnt have the vehicle i was looking for but he went out and got the exact one i was looking for. I felt like a V.I.P during the buying process. They got me and my wife in and out and even had the car detailed and out front when we arrived. Awesome experience!!!


Great Customer Service!

5
Miriam on 08/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone was very friendly and welcoming. Chris was really good in making sure all my questions were answered and I was comfortable with the purchase. The gentleman in finance, I apologize, I forgot his name, but kudos to him too! They are on top of our list to recommend to our friends.


great sales person.

5
Philip on 08/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience. Angelo was professional and very fair. Very happy with my experience there. He is a top notch sales person and would buy from him again or recommend for another buyer.


I love my new truck

5
DreamTruck on 08/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After going to a lot of dealership because I couldn't decide which truck will fit my needs i was lucky enough to find simpson Chevrolet . Vicente was my sales person . He was very patient and help me to find the perfect truck


Service

4
John on 07/31/2015

Customer Service: 3.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Couldn't get my car to me. Blocked in??? Called to tell me the driver was coming to get me. They had 30 minutes to get it unblocked. Many apologies offered. Poor planning. They I waited another 20 minutes.


great service

5
Ronald on 07/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joe and the guys at the service desk were friendly and answered all my questions. When I got my car back everything was repaired to my satisfaction, great experience.


Great car buying experience

5
James on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chris Sanchez was great to work with. He had the exact car I wanted and he and the team were quite efficient at getting me out of there faster than any other car I have purchased in the past from other dealers.


Great and Easy Buying Experience

5
Addydi on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jay made the process of buying our new Colorado both easy and enjoyable. He's easy going and professional and kept us informed as to the arrival of our new vehicle. The entire staff is friendly and attentive, and we never felt pressured into a deal as we have with so many other dealerships. We were given a tour of the facility, and were introduced to key personnel, including those in the service department. All-in-all, one of the better experiences we've had in buying a new car. I would definitely buy from this dealership again, and have already recommended to a friend that might buy in the market in the future.


The Good Guys at Garden Grove

4.7
Kevin on 07/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

They were patient with me and extremely accommodating as I decided on which of the 3 different colored volts they had lined up for me in the lot. Thomas even ran to the drugstore to get us some tums. We came in simply for pricing and before I knew it, we were signing the paperwork. Everyone we encountered was friendly and helped me forget about the migraine I'd been harboring all week. It was a very pleasant and SMOOTH first car experience for myself. I trust that they've given me a good deal and will provide us with great service for the duration of my 3-yr lease!! My other family members are already interested in purchasing their own volt.


Excellent service!

5
Cheryl on 07/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Angelo was above and beyond the call of service. He has great listening skills and listened to what I wanted.


Outstanding buying experience

5
Phil on 07/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Shopped around for month's before finally choosing this dealership. The internet salesperson (Jay Kim) was honest and to the point and did not try to sell me something I did not want. The whole process was seamless and a great experience. I told Jay exactly what I wanted and he delivered the vehicle quickly and without hassle. The key word is "honest" in my dealing with Jay and the dealership as a whole. Without hesitation, I would recommend this dealership to family and friends.


Great service!

5
Marsay on 07/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great! Casey Allen really worked with us to make sure we found exactly what we wanted and was within our budget!! We would definitely recommend Simpson to our friends..and already have!!


Amazing experience buying from Jay kim!

5
Veval8 on 07/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If you are in the market for a new vehicle see Jay Kim at Simpson Chevrolet and you will not regret it! He made it a piece of cake buying our new Tahoe! He is kind, knowledgable and will make sure you are happy. A big thanks to him and the awesome staff there!! If I could give them 10 stars I would! As for our Tahoe, well I almost love it more than my husband! Awesome family vehicle with so many cool and fun features! The safety features are my favorite that's for sure. We are definitely satisfied customers


Service and needed part

3.3
Manas on 07/14/2015

Customer Service: 4.0 Quality Of Repair: 2.0 Overall Facilities: 4.0

Service and customer waiting area better than average. I was back the next week for missing bolt on rear right passenger seat belt - which was operational before we took the car in. Bolt was not found in car and I have yet to receive a call about replacement bolt for the floor mount fixture so we can use the seatbelt.


Service

5
Julio on 07/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks for taking care of what I like the most after my family, my Silverado . Had the change to drive my truck the day after service for about 6 hours on the freeway, amazing performance. Thanks.


awesome

5
Corrina on 07/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm always very pleased with the service I receive at GG asimps9n Chevrolet people are very friendly and explain everything that needs serviced.


very clean, nice remodel

5
Anthony on 07/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was told it would take about 1.5 hours to change the oil in my truck and it only about 30 minutes and the truck was done so I would say horay to Chevrolet.


Best car buying experience EVER!

5
Rafael on 07/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jay worked with me over email to find an exact match from what I asked him to find!! Anyone looking to buy a Chevy should make the trip to Simpson Chevrolet. My request was challenging. I was working with another Chevrolet dealership and was discouraged from what I wanted because they didn't have it nor really wanted to try and get it. When Jay first emailed me, he told me that he would get me whatever I wanted. He had the car I wanted, however I was out of town and that car sold. Jay went ahead and found me another exact match! He had to pickup the car nearly 100 miles away on 4th of July weekend (bad traffic)! Remember, he did all this work solely based on our email conversations, without ever meeting me in person. When we finally returned to town, we raced over to meet him and buy our new Traverse. He introduced my wife and I to another gentleman named Eddie. Eddie and Jay work together and they make a remarkable team. Eddie gave us a tour of the dealership and introduced us to the staff. He also assisted us with setting up our Onstar system, then spent over an hour pairing our phones, and giving us a complete vehicle tutorial. He and Eddie were a pleasure to work with. They truly understand the meaning of customer service! I highly recommend Simpsom Chevrolet, especially Jay and Eddie!!!


Best car buying experience EVER!!

5
Maureen on 07/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jay worked with me over email to find an exact match from what I asked him to find. My request was challenging as well. I was working with another Chevrolet dealership and was discouraged from what I wanted because they didn't have it nor really wanted to try and get it. When Jay first emailed me, he told me that he would get me whatever I wanted. He had the car I wanted, however I was out of town and that car sold. Jay went ahead and found me another exact match! He had to pickup the car nearly 100 miles away on 4th of July weekend (bad traffic)! Remember, he did all this work solely based on our email conversations, without ever meeting me in person. When we finally returned to town, we raced over to meet him and buy our new Traverse. He introduced my wife and I to another gentleman named Eddie. Eddie and Jay work together and they make a remarkable team. Eddie gave us a tour of the dealership and introduced us to the staff. He also assisted is with setting up our Onstar system, then spent over an hour pairing our phones, and giving us a complete vehicle tutorial. He and Eddie were a pleasure to work with. They truly understand the meaning of customer service! I highly recommend Simpsom Chevrolet, especially Jay and Eddie!!!


Great Salesman

5
Brent on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dan Barlow is an excellent sales person. He knows every facet involved about the trucks and is very thorough with the details involved in purchasing and financing. This is the second truck I have purchased from Dan and will continue in the future.


Great Buy

5
Jorge on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jay Kim was Great!! I got the car I was looking for at the price I wanted.Thank you so much Jay :0)


Great Buy

5
OnlyGeorge on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thanks Jay Kim :0) I got the car I wanted at the price I wanted. I highly recommend Jay Kim to anyone looking to buy a new/used Car. I was In & out in no time.


Great Service and Sales

5
Sally on 07/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

At Simpson Chevy, on Monday July 6th I called that morning at 8 a.m. to obtain a service appointment same day at 10 a.m. which was amazing. I have used Simpson Chevys service department for years with Jay Malloy and that is how I purchased my first Volt a year ago. You only buy a car once, but service is forever. I contacted Jay the day before letting know I was interested in getting a second vehicle there and he offered to have someone call me. Within an hour I had set-up an appointment for Monday morning. I was greeted in service with a smile by the whole team as usual. I enticed my 5 year old and 10 year old with donuts and Shark Week on the TV in the lounge and my husband and I met with Chris Sanchez who is the most down to earth sales person in the history of time. He waited for me to get the kids organized and the entire sales process was quick and easy. My favorite part was that Chris explained the process of the day; first we do this and then this takes 15 minutes etc. I felt informed every step and it made the experience so pleasant. I also want to note, I do not have awesome credit and Clay (in finance) and Chris did not make me feel bad, they were genuine and understood the economy was tough for a lot of people and assured me they were going to help me along the way. I was concerned about that and was quickly relieved. We were going to get a courtesy vehicle in service and I had to tell them we were leaving with a new 2015 Volt so we would just drive that for the day. As we pulled off the lot to get lunch in our new Volt, service called that my car was ready. Great day!


purchase of new 2015 Chevrolet Traverse

4.7
David on 07/05/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Sales agent Casey Allen did a great job helping me purchase my new 2015 Chevrolet Traverse 2LT. I was specific on the configuration and color scheme that I wanted and he worked hard to find a Traverse that fit my specifications. I felt he did his best to make the whole purchasing process go smooth and efficient, even though there were a couple "hiccups" from other departments that slowed the process down and left both he and I a bit frustrated. Once done though I drove home in a new Traverse that is exactly what I wanted, and at a more than fair price. I have since put a couple hundred miles driving the car and am very happy with it. Thanks Casey for a job well done.


honest crew and comfortable surroundings.

5
Troy on 07/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I liked that my car was quickly checked in front of me before taken to the back. I didn't feel scammed. The price was a bit high but it is certified service. My car is performing better than when I brought it in so, we, my family are very happy with your service. Thank you and to your team, including the shuttle driver, she is a very safe driver and easy to speak with.


Customer Service

5
Peter on 07/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been going here for years getting my Silverado serviced. Swell the Service Advisor is by far the only reason I continue to repair my truck at Simpson Chevrolet he is one of the best in the industry. My only problem I had - was a gift card for $50.00 and did not know there was an expiration date and I was not able to use this card. Please change this policy.


Excellent Service

5
Leticia on 06/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was driving home from my terrible experience at Connell Chevrolet. And I seen that there was a Chevy dealership in Garden Grove. I got there and test drove the car right away. I got to know my sales guy, Gustavo. I told him how bad Connell Chevrolet harassed me and tried to put me in a car i didn't want. Gustavo made me feel so comfortable and didn't try to sell me something I didn't want! He is the best car sales guy i have ever met!!!!!! My mother bought a chevy silverado and i didn't even know it came from this dealership! You guys are awesome. Thank you for not harassing your customers! I ended up driving home in the car that i wanted!!! :)


More than a oil change

5
Mario on 06/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0

During my visit for an oil change, the techs found I had a leaking motor mount. They let me know that they are ordering the part and we'd schedule a day to replace it when its received. They also let me know it's covered under warranty. Good job, good inspections and good service. I've had nothing but great experiences with the service and parts depts.


Awesome service

5
Christina on 06/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was very pleased with all the sales persons, the finance lady and the manager. They did an awesome job at helping me to get my truck and made sure me and my boys were happy.


new car buying with Jay Kim

4.7
Jim Swanson on 06/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great customer service and overall true to his word!!!!


Excellent service and reasonably priced

5
Marci on 06/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love the oil change coupon book package you can buy n wonderful service always received. I have been going there even before it was simpson and i continue to do so because i feel i can trust the set department advice.


2015 silverado

5
Jose on 06/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

everyone was very friendly we where the last ones in the dealer but they waited for use until we where finished.... thank you for that.


Great sales man ship

5
William on 06/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am 64 and i haven't this good of a buying experience since 1972. There was no hassle going through finance. Chris Sanchez was great to deal with and in 3 years when i will be getting a new car for my wife I will go back to him


prompt service

4.8
Dean on 06/21/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

appointment was set and when I arrived car was taken to be serviced right away. check in was painless and waiting room very comfortable. car was finished in estimated time.


Precise, professional, and efficient!

5
kimberlyclark4 on 06/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just want to say Thank YOU!! To Eddie Sosa for making car buying a piece of cake. I would differently recommend that friends and family visit Simpson Chevrolet over any other dealership. I expected a long drawn out process but was pleasantly surprised by timely, excellent customer service .Thanks a lot Eddie, you're the best.


professional and friendly

5
Lisa on 06/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All very professional and friendly. Comfortable atmosphere. Follow up is amazing. I will return to buy my next car. I will refer friends.


Great Service, Clean Facilities,

4
Shane on 06/15/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

My car is always promptly attended to the few times I have scheduled maintenance. Car comes back clean and looking new. staff is very friendly and always has my best in mind. facility is clean and happy with the over all service this dealership provides.


The way car buying should be!

5
Lisbeth on 06/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Experience was great, very knowledgable staff, overall the buying process was smooth. Will definitely return as a customer when the time comes.


Great experience

4.7
Michael on 06/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Everyone was helpful, curtious, and made the fear of the buying experience disappear. It was actually one of the best purchase experiences I've had to date. Thank you Simpson.


Kudos to Simpson

5
Timothy on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I feel comfortable having my Volt serviced at Simpson Chevybecause they know the car and have a great service dept. It is an excellent dealership.


Great service

5
Florian Nathan on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was created with a smile and did not feel pressured to make a purchase. Jay and the rest of the staff were very helpful and wanted to make sure everything was how I wanted it to be.


Great Service

4.8
Bruno on 06/12/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sewell at the Service Department is very knowledgeable and friendly. I was treated with wonderful Service, and would definitely return with him for service!


Great Service by everybody at this dealership

5
Frank Behlau on 06/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would recommended this dealership to all my friends and anyone I meet anywhere I go. They very friendly and helpful with every part of buying a car or truck. Thank you, Frank Behlau


Great experience

5
Alicia on 06/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jay was very forthright, honest and to the point which I liked. Very thorough in explaining the car and with my options. I will definitely refer the dealership and will return. He made purchasing a car a pleasant experience.


You Earned My Business

4.7
Brian on 06/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I really enjoyed purchasing my Tahoe with Jay and Kathy. Both aimed to please and were very positive people. I appreciated the fact that Jay stayed in close touch with me during the car buying process and aimed to beat competitors' pricing. Likewise, Kathy made closing the deal a real pleasure. She answered my many questions and was just plain friendly. It's hard to find service with a smile these days, and both Jay and Kathy fit that bill. Thanks!


Really nice place with kind employees

5
Christina on 06/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chris was absolutely wonderful. I am greatful he was the salesman to help us with our purchase. I would recommend anyone.


Couldn't be happier

5
Austen B. on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a great experience at Simpson Chevrolet. Casey Allen kept me updated with trucks coming in that fit what I was looking for, and I was contacted immediately when my dream truck was available on the lot. The purchasing process was smooth, and all my questions were answered. I will recommend Simpson Chevrolet of Garden Grove and Casey Allen to any friends or family looking for a new ride.


Couldn't be happier

5
Austen B. on 06/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a great experience with Simpson Chevrolet of Garden Grove. Casey Allen kept me updated on options arriving on the lot that fit what I was looking for, and was notified immediantly when my dream truck was available on the lot. The purchasing process was smooth, and all my questions were answered. Will be recommending both this dealership and Casey Allen to friends and family looking for a new vehichle.


Great service, all sales people very helpful

5
Michael on 05/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very nice, no pressure. Received a price via internet, which was a good price, and when we got to the dealer, Jay tried his hardest to get it lower, Tom was also very, very helpful, would do business with them again


great service, very clean, very nice,

5
Garrett on 05/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ted, the sales manager, is an amazing man and so thankful for him to have helped me get into my new car and having the salesman Hector be so gracious and kind and always tending to what I asked and wanted to know.


My new truck is da bomb

5
beaglebaby on 05/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to three dealerships looking for the deal. Started by looking in the paper first. My whole trip here was worth it. I came back twice and was assisted by Francisco Crizantos. It was smooth and easy to get through all the leg work. I already knew what I wanted so I had a good idea what I was looking for but didn't know what was on the lot. Francisco took me on a tour. BIG PLACEAll said and done, Good job Francisco ! Good job Simpson Chevrolet


great service

5
Andrew on 05/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As a first time buyer from simpson Chevrolet I am impressed by the customer service and care given by the entire simpson staff. Service center is professional and prompt and the sales team cares immensely about all customers in the building. My biggest praise goes to General Manager Jason Arvidson for his professional attitude and customer care. He has made my experience one that I share with everyone who asks me where I got my beautiful truck. I am a proud simpson Chevrolet Silverado owner


Service Department

5
Debora on 05/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sewell was my svc person. Wonderful employee. was very kind and answered all my questions. always smiling. I was watching him with other customers. and was very helpful..thank sewel.!!!!!!! Great Job!!!


GOOD PEOPLE ARE HARD TO FINE, AND YOU FOUND ONE

5
Joseph on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It always comes down to the people on your team, and the person I was dealing with was, Chris Sanchez. It was a pleasure dealing with Chris. Easy to talk to, and a good guy. You are fortunate to have him on your team.


MY NEW MALIBU

5
Lover123 on 05/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I WANNA THANK EDDIE SOSA FROM SIMPSON CHEVROLET FOR GETTING ME IN MY NEW 2015 MALIBU I LOVE IT VERY WELL PRICED AND GREAT ON GAS YOU GUYS ROCK


Gteat service

5
Jamie on 05/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chris Sanchez was amazing! Never felt pressured by your staff and walked out with a great deal. My mom is on the market for a new car and 2 recommended Chris.


Jay is a great guy!

5
Chris on 05/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was very pleased with our Suburban purchase... Jay was very friendly and Helped us through the process. Highly recommended.


Excellent experience.

5
Michael on 05/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mr. Vicente Tellez was very professional and kind and was a significant help in my getting, what I feel is a very good deal.Everyone with whom I had contact was helpful, professional and personable.


Great experience

4.7
Alan on 05/20/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My experience was great except for one thing. The salesman I dealt with talked up the warranty. Yet, When I got to the finance person she talked down the warranty in my opinion to sell the extended warranty. Other than that everything was great.


Very satisfied like always they do a excellent job

5
Kevin on 05/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was great, arrived at the dealership and immediately was approached by a technician and asked what I was coming in for. Took me in the office and said it was going to be about a hour and a half since it was really busy I just went in for a oil change...I sat in the waiting room and it took them about a hour to finish. Good service thanks!


Service Adv. acknowledged me right away.

5
Zenobia on 05/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I didn't mind having my car serviced at your dealership.The oil light came on, I pulled into this Simpson Dealership without having to make an appointment and my car wasserviced right away with courteous, fast and explanatory service. They deserve an Excellent rating.


Great car buying experience

5
Christian on 05/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Really made it easy and was fair and honest. Chris Sanchez really took he's time with us made Shure we left satisfied


Great service

5
Eric on 05/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was good the only thing that I didn't like was that somebody in the back of your garage took my cover for my tow hinge. I was very displeased. Over all it was great. Thanks.


Simpson Chevrolet

4.7
Danny and Rose Sanchez on 05/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My wife and I were please with the professional courtesy that we were given. Going on line gave me a better idea what to look for and made it a lot easier when the figures were presented in black and white. I don't like to physically shop or feel pressured from one dealer to another. I would recommend Jay Kim without hesitation. Danny and Rose Sanchez


VERY PROFESSIONAL AND FRIENDLY I RECOMMEND THIS DE

5
Jose on 05/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

VERY GOOD EXPERIENCE PROFESSIONAL AND FRIENDLY I RECOMMENDTHIS DEALER THE PRICE AND COURTESY BEAT ANY OTHER PREVIOUS PURCHASE EXPERIENCE I HAD


GREAT FACILITY EVEN GREATER PEOPLE TO DEAL WITH

5
J VINAS on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

EXCELLENT DEALER TO PURCHASE/OR LEASE J KIM IS A TRUE PROFESSIONAL. THEY HELP ME THRU THE PURCASHE .


great place to buy a car

5
Richard on 05/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tom Bolin is an outstanding employee of simpson chevrolet. He went above and beyond my expectations. He is definitely an asset to the simpson team.


Went the extra mile for me!

5
Abby on 05/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

your reps are so helpful and really got a workout with me( coming and going with different keys to check the vehicles) - im so indecisive but the rep was very patient with me and kept attending to my needs! Also made me feel like i got the best of the deal by going the extra mile to make me feel like they appreciate my business and will strive for it! Thanks Chris!


Consistently great service

5
Dennis on 04/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I like being able to make an appointment online. The check in was efficient, the car was ready when promised, all work was done properly and the car looked clean when I picked it up.


$61,195

Mileage: 5

Color: White

Transmission: Automatic

Body Style: SUV

City: Garden Grove, CA

Engine Type: 5.3L gas

$55,885

Mileage: 5

Color: Gray

Transmission: Automatic

Body Style: Pickup

City: Garden Grove, CA

Engine Type: 5.3L gas

$44,215

Mileage: 27664

Color: Other

Transmission: 6-speed Automatic Overdrive

Body Style: Pickup

City: Garden Grove, CA

Engine Type: 355 hp 5.3L V8

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