Sierra Subaru

Sierra Subaru and Michael Conquilla

Michael Conquilla did a great job and he had excellent knowledge of the 2015 Subaru Outback. no pressure salesman

The professionalism of the sales team was awesome.

I was so impressed with the salesman, Frank Park. He was personable but not overbearing. He also payed close attention to what I was looking for and immediately gave me an opportuniting to experience the car in action. I had my six year old graddaughter with me and she was also treated with the utmost respect. When test driving the car Frank utilized the time to explain features of the car and, since I was interested in a lease, he gave me valuable information about the programs and specials currently being offered. He emphasized that some of the lease deals were nation-wide which put me at ease because he was giving me honest information. I never felt pressured or forced to make a decision, even though he pointed out all of the benefits of making a purchase at this time. I let him know I needed to consult with my family so he gave me his card and asked me to keep in touch. That was Friday. On Saturday I went back to Sierra with my family and met up with Frank right away, went on a test drive, this time with my son-in-law as well. Again, Frank was great and I ended up getting the car that I had my eye on! After the requisite negotiations and paper work Frank provided me with detailed information about the features of the car and even put in all my phone contacts. I had a great experience not only with Frank but the other Subaru members including the managers and financial manager. As a high school counselor, I work with many people on a daily basis and think I can tell when people are being real. Everyone I encountered at Sierra Subaru today was genuine and made a sincere effort to work with me and my budget! Bravo to all of you.

i can't believe it!

I searched for my new vehicle online and at many dealers for over a week. It was 630 pm and I was exhausted, yet knew the vehicle that I wanted. I called the dealer and told them what i thought was a fair price based on research and comparative shopping and they said yes to my price. When I arrived to the dealership, I had no idea that I would receive star service. The salesman Mike Conquilla not only gave me a fair price, but i got a few extras thrown in that made my deal sweeter. While doing the paperwork, I engaged with many of helpful staff. They teamed together to make the process pleasant and was never once pushy like all he other salespeople I encountered prior. There were no crazy distractions(loud music, loud bells) here like other dealerships. Also, everyone's hygiene was great. Mike has helped me with all the functions of my new Forrester and helped me set up my free maintenance schedule. I love this place and will get my wife's car here! Darryl S

Great service

Cindy Jimenez was straightforward and went the extra mile to get us into a 2015 Forester. She was able to locate the color and trim we wanted and offered competitive pricing unlike other dealers in the area. We arrived close to closing time and she stayed with us through delivery to see us drive off the lot.

attentive service, very knowledgable

I dealt with Frank Park at Sierra Subaru. The overall service and experience was great. Frank was courteous and not at all pushy; he was able to answer all my questions. Although I ended up having to purchase the car from elsewhere for various reasons, I would highly recommend this dealership.

Straightforward, easy, friendly and efficient

After test driving the Subaru Outback, our salesman Frank Park asked if we were ready to purchase the car if the deal was good. We had done our research and had a number in mind. After a short time, Frank came back and matched our price without any hassle. He was friendly, attentive and straightforward throughout the entire process. The entire staff was friendly and helpful. We had a very good experience buying the car at a great price.

2015 Forester

This is my 3rd Forester purchased from Sierra Subaru and the best one yet! Thank you Cindy Jimenez, Michael, Ty, and everyone in the service department too.

Great Customer Service

Mr. Frank Park was extremely helpful and knowledgeable in providing information on the Subaru vehicle I was interested in and ultimately purchased. I am very happy with my Subaru, customer service provided by Mr. Park and the other Subaru staff as well as follow-up contact assistance.

buy 2015 forest

Cindy Jimenez was direct, helpful. Thank you so much.

XV Crosstrek Purshase

Started on line with a quote we were happy about. Went into the dealership, drove the car we were interested in, an XV Crosstrek, went back the next day and took care of business. We worked with Cindy Jimenez, she answered all our questions and we're very satisfied with the results.

great service

Cindy Jimenez was the great to work with. She and her manager Lou made the process go by so quickly and painless. A car was bought in the end and happy with the purchase.

Michael Conquilla

Michael and the team at Sierra Subaru were all top drawer. Treated me extremely well and respected my time on a Saturday morning. New 2015 Outback is awesome and it was clean and waiting for me when I arrived as promised by Michael. After a test run around the block and some debrief on the features of the car, I was well prepared to leave Sierra Subaru with a big smile on my face. Hats off to Michael Conquilla and Sierra Subaru.

Great place to buy a car!!!

Last Friday we bought new Subaru Crosstrek from Alvin at Sierra Subaru. Alvin Pizano was extremely knowledgeable about the car and treated us like family. He did everything he promised and more. I recommend this dealership without hesitation. Ask for Alvin Pizano, you won't be disappointed!!! We love our new Subaru!!!

Quick and Easy

My husband and I went in because we needed to buy a car quickly. The staff was friendly and helpful, especially Cindy Jimenez. She drove out to Lancaster to get my dream car, and I purchased it the next day. We got an excellent price, and we are very satisfied!!

OMG!! - THANKS SIERRA SUBARU....

Michael Conquilla, thanks for not kicking me out the door for that low ball offer i presented during our "negotiations". When everything was said and done, i was given an excellent price for our 2015 FORESTER XT. I want to give a big thanks to YOU, your manager ( i forgot his name,oops) for his "participation" during the process, and Ty Elkin (finance mgr.) for giving us an awesome deal on the extended warranty. Remember, if the wifey is happy, hubby is happy!!! BTW- She loves the suv, especially the TURBO! Thx Gerry C.

Stress free experience

I had very positive experience at Sierra Subaru, all the employees were engaging and friendly. Mr. Michael Conquilla was detailed, organized, attentive, engaging, knowledgeable, patient and efficient with great sense of humor. Mr. Ty Elkin was personable, took his time to explain the paperwork rather than just rushing through and created supportive atmosphere.

PURCHASE OF NEW SUBARU OUTBACK

Recently purchased a new Subaru Outback. Michael Conquilla handled the transaction with complete professionalism and congenial attitude. He went out of his way to make the process a pleasant experience. One thing that really impressed my wife and me was the way Michael explained and demonstrated each feature and instrument on the vehicle. We especially appreciated the sensitive, yet positive, way he explained the wide passenger side door and interior space for my wife who has Parkinsons. He completely sold us. Thank you, Michael.

GREATEST CROSSTREK SUBARU SALES PERSON IN SO CAL

CINDY JIMENEZ WITH SIERRA SUBARU IN MONROVIA CALIFORNIA IS THE BEST SALES PERSON FOR SUBARU IN ALL SOUTHERN CALIFORNIA. WE BOUGHT A 2014 XV CROSSTREK IN JULY 2014. SHE WAS VERY ATTENTIVE AND PATIENT WITH ALL OUR QUESTIONS . WE WERE CONFUSED WITH THE DIFFERENT MODELS, OPTIONS, GAS MILEAGE AND COST. CINDY GAVE US PERSONAL ATTENTION AND HAD INFINITE PATIENCE WITH ALL OUR CONCERNS. THE ENTIRE PROCESS WAS FRIENDLY AND NO HASSLE. THE ENTIRE STAFF AT SIERRA SUBARU ARE FRIENDLY, PROFESSIONAL AND NO HASSLE. THE CAR ITSELF IS COMFORTABLE, TOUGH AS NAILS, AND HANDLES GREAT IN HIGH WINDS, STEEP TERRAIN, TORRENTIAL RAIN- ( I.E ALL HARSH CONDITIONS THAT YOU WOULD WANT AN SUV FOR )- . THE MANUEL TRANSMISSION -( BTW- MOST OF THE WORLD DRIVES MANUEL TRANSMISSIONS)- MAKES IT A BREEZE TO GET CONSISTENTLY 35+ MPG ON TRIPS AS I JUST DID GOING BACK AND FORTH TO THE SIERRAS WITH ALL MY MOUNTAINEERING GEAR. I WOULD PUT THIS HEAD AND SHOULDERS ABOVE THE LAND ROVER-( CHECK OUT YOUTUBE: -2013 Subaru XV Crosstrek vs Land Rover Defender- )THAT I USED TO OWN AS A CAPABLE VEHICLE IN THE MOUNTAINS, DESERT, ANYWHERE! YES, THERE IS A GOOD REASON WHY YOU SEE SO MANY SUBARU'S WHEN YOU TRAVEL TO RUGGED LOCATIONS.THEY ARE THE NEW OUTDOOR STATUS CAR!

Excellent Buying Experience

I ordered the exact car I wanted. My buying experience was Excellent! Michael Conquilla was very friendly and professional. Would highly recommend!

Sierra Subaru

From A to Z our experience was great ! Samuel R. treated us great and we picked up a 2014 Outback and could not be happier and Ty E. hooked us up with excellent financing. Thank you again !!! Patricia & Steven

great experience

Working with Alvin was a great experience. This was my first time buying a car and he was very helpful, and made the whole process easy and stress free. I never felt like I was being pressured into anything. He also helped me get the bluetooth set up in my car, I thought that was really nice. It was a great experience and I would tell anyone to go to Sierra Subaru, and ask for Alvin! I absolutely LOVE my Forester, couldn't be happier.

Great store and personnel.

Cindy Jimenez along with her boss Mike and co-worker Joe were extremely helpful and showed their expertise in helping us make the decision to purchase exactly the right car, a 2014 Subaru XV CrossTrek.

found the SUV we wanted and got the best of care!!

We walked into Sierra Subaru and were greeted by Steven Allen Carter. He gave us useful information and pleasant conversation but absolutely no high pressure sales tactics. He provided us with vehicle information for a couple vehicles and answered all our questions. We were very impressed with by our time with Mr. Carter. We were divided between two or three different SUV's but were disillusioned by less caring sales persons at other dealerships. We were drawn back to Sierra Subaru and asked for Steven by name. At the end of the day it was the kindness we received at Sierra by Steven that sealed the decision for us.

Excellent Customer Service by Salesperson, Cindy J

Cindy Jimenez was incredible. I visited the dealership on Thursday 7/3. She showed me the cars I was interested in and explained the differences in each model. I was so impressed. I had just come from another deal and it was like pulling teeth to get any information from them. We test drove a couple of vehicles. I had already made up my mind but said I would return the following day. There was no pressure from her. When I returned the following day to make the deal, she was incredible. She was knowledgeable, composed and again helpful. I felt I had met a new friend. This Dealership is fortunate to have Cindy on their staff. She's a definite 5 star Salesperson. Thank you Cindy!

Stress Free Buying Experience

This was my first time buying a car on my own. I have heard horror stories of other people's experiences. From the moment I walked the lot. It was a stress free time. I was allowed to look without being pressured. Gordon Fenty was a valuable source of information but was not pushy or aggressive as a sales representitive. I appreciated his way of doing business. It took the stress out of buying the car. The staff is very friendly and helpful. They even set up my Bluetooth for me. I love my new Subaru! I highly reccomend Sierra Subaru. Thank you Gordon! And all!

Excellent Service

Cindy was so helpful in making this process easy and stress-free. Thank you very much!

great salesperson cindy jimenez at sierra subabru

Cindy Jimenez was a great salesperson. She didn't pressure us, was honest and caring. It was a pleasant experience She accomplished our deal in good time and was clear and explained everything. I would by a car from her again. She was working hard every time I visited this dealership. Thanks Cindy

Friendly, Efficient, Straight-up!

Exhausted from looking at and driving cars we found ourselves ultimately going back to a Dealership very local to our home, to Sierra Subaru. Having reviewed the features of the 2014 Subaru Crosstrek and test driven it, I wanted to have a second look at the vehicle. I'm certainly are glad that we did because that's what we bought. Terrific vehicle that really is a lot of car for the money. Rock solid, safe, and reliable with nice features and great seats! The buying process from these folks was just what you would like it to be. I came with all of my various printouts comparing prices on the vehicle plus my list of options and the color that I wanted; and then we worked up a price. Not only was it a fair price but it was arrived at without a lot of salesperson's manipulations or any nonsense. Cindy Jimenez helped us and I found that she was knowledgeable about the vehicle. She explained things to us and not once did I get that creeping car dealership 'I'm being played' feeling. Overall a good transaction and a great experience. So, I think if you are looking for a semi-SUV in this range (especially if you want a manual transmission!) that the Subaru Crosstrek is the best; and that if you are shopping Subaru in SoCal you should go to Sierra, they'll take care of ya'.

Had a great experience at Sierra Subaru!

Cindy Jimenez was awesome! I went into Sierra Subaru a little upset from what I had experienced at the Glendale dealership because they were bloating the cost of the car, calling me a liar, and refusing to give me my car keys back after appraising my vehicle. Right from the moment we entered the dealership we were treated as adults and shown respect all from Cindy! She worked extremely hard to make sure I got the car that I wanted. (Although everything I wanted wasn't available, that wasn't her fault). She tried to make sure we were happy with the price and knew all the details and were well informed of the ENTIRE buying process. Even though I was a little unsure of what I wanted to do Cindy was patient and even kind enough to give us time to wait in the Cafe (with coupons that she gave us!) before making our final decision and moving along with the car. The car is amazing (2015 WRX in WRB) and Cindy also called me ON HER DAY OFF to let me know that the car had arrived to the dealership, even though she knew we were coming in on Wednesday instead of Tuesday. Not only that she even remembered MY work schedule and called me at a time that was convenient for me. Also, my experience with Ty in finances was amazing as well! He was extremely quick, fun, funny, and helpful! Thanks again to everyone from Sierra Subaru for such an enjoyable car buying experience!

why would you buy a car anywhere else?

This is the first car I have purchased in18 years. I couldn't believe how lucky I was to have found myself in the capable hands of Cindy Jimenez and Neal from the finance department. With their patience and expert guidance they made my new car purchase a walk in the park. I never felt pressured and the hug and good wishes as she handed me the keys was the cherry on top of the cake. I would recommend any and everyone looking for a great car buying experience to go here first.

Awesome Sale - Great Straight forward sales person

Cindy Jimenez was great throughout the whole process. No gimmicks no bull, just straight forward.

Alvin Pizano

Very smooth transaction! Alvin is very professtional and helpful, answer all the question I had and gave suggetion.

Great customer service:)

Cindy Jimenez made my experience memorable. She made me feel welcomed and answered all my question. She was very honest and knowledgeable I can tell she really likes her job, and cares about her customers. She has a outstanding easy going personality that makes it just that more easy. She has followed up to check on my status. The experience that I had was personalized with outstanding customer service and the staff around made me feel welcomed as well. I will be referring friends and family to Sierra Suburu Monrovia. I love my car Cindy made this experience life time. Thanks Sierra Cindy is a all star :) Brandy white I purshased 2013 Impreza Subaru

Alvin Pizano - Great Sales Person

Alvin was an awesome sales person. We did a great deal of research and came to talk with him about the Subaru Outbacks multiple times. He was very patient, thorough, and had very good follow up (attentive but not pushy). The buying process was efficient and easy. Our service follow up has also been very good! We highly recommend Sierra Subaru and Alvin Pizano.

Great Experience!

First time buying a Subaru but did my research prior. But Alvin Pizano (sales manager ) informed me on some extra things that I didn't know in regards to the Forester we eventually took home. No pressure and was very friendly and patient with me my wife and fussy baby. He got us a great price on our trade-in and after that the process it was smooth. The whole process from test driving to financing and the little extras about the car was great! Thanks Again!

Great Car; Great Staff

A friend of mine recommended that I check out Subaru in Monrovia. Alvin Pizano (salesman) helped me get a great deal on leasing an Impreza. I've had the car almost a week now. Has great power, handles well, and the seats are comfortable. Alvin was very low-key, which I appreciated, and really knew his stuff. The managerial staff (Gene and Tom) were equally nice to deal with. Thanks, guys!

Great new car

Alvin and Cindy assisted with the purchase and we're very accommodating, considerate and helpful. Alvin really helped make the deal happen by asking great questions and by providing solutions in getting us the best car for our family.

Alvin has great product knowledge

Went in to check out a Forrester for my mother. I've driven BMW's and MBZ for the past 15 years. Never knew Subaru had such an extensive lineup of cars. In addition to my mother's crossover vehicle, Alvin showed me the WRX and BRZ. Impressive cars!

Great car buying experience.

Cindy Jiminez was very helpful, low pressure and a pleasure to work with. Thanks Cindy.

Cindy Jimenez was great!

It was our second time to buy a car from Cindy for my mother in law, this time we bought a Forester 2.5i Premium. Cindy was so straightforward in her approach that I was very comfortable in my dealing with her and negotiations went very smoothly. I will definitely recommend this dealer and Cindy to anyone.

Alvin Pizano

I have been looking for subarus for a while. So I decided to check Sierra out and I was impressed. Alvin Pizano approached me and Answered all my questions putting no pressure on me to buy anything. He was able to asnswer all my questions and knew a lot about subarus. I appreciate his honesty and felt very comfortable being at the dealership. I ended up buying a 2014 impreza and I'm really happy with it. No hassle and they worked with my zero credit score. I would recomend anyone looking for a subaru to go to Sierra subaru for sure.!

Got a great car at a great price!

Both Alvin Pizano and Cindy Jimenez worked with me on the purchase of my Impreza. They had very different approaches, but were equally easy to work with. Had a little hitch once the price was set, but everything worked out exactly as I had hoped. Got the right car, with the right features, in the right color, etc. I really left feeling like I got what I wanted and got a great deal. Thanks, Cindy!

monrovia! Thank u for help get a good price

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Cindy Jimenez

Cindy provided excellent customer service. She assisted me in the entire buying process. She took the time to understand what I was looking for. The dealership located the car and had it delivered to their dealership. They even followed me home in my old car. I would recommend this dealership.

CINDY JIMENEZ EXCELLENT SERVICE

Purchased a new 2014 Subaru Impreza WRX. Been searching for quite a while on what i wanted. Cindy and the people at sierra definitely made it happen for me. Excellent service, made me feel very comfortable given it was my first vehicle purchase. The whole process went very smooth and they did everything they could to grab me the best deal possible. i would very much recommend a friend/family member back to sierra dealership. Good job guys. A thousand thumbs up.

Knowlegeable, No Pressure, and Very Helpful

Alvin Pizano is an excellent sales consultant who I highly recommend. He has an in-depth knowledge of the Subaru product line, is very generous with his time, and does not apply any pressure. I got to make the buying decision without feeling that I was being driven to a dealer-desired end. The whole buying process was smooth and painless.

Forester Limited purchase

2014 Subaru Forester Limited Green Employee Cindy Jimenez Cindy gave 110% when it came to buying our Forester. The one we purchased was not on the lot but she was able to locate one within a day and have it available for our consideration. She answered all of our questions fully and to our satisfaction. She has a pleasant demeanor and is easy to work with.

Fantastic.

I just had a great experience at Sierra Subaru. Mike and Cindy were helpful, informative, and fantastic. I ended up with a Crosstreck Kybrid. The car I hoped for but didn't think I could afford. They made it possible. I can't thank them enough.

Exceptional customer service

Cindy Jimenez was amazing in helping us purchase our Crosstrek Limited. The entire staff at Sierra was friendly and made everything easy.

Great place!

I just got a great deal on my 2014 Subaru Imprenza. Cindy Jimenez was very knowledgable and incredibly helpful. She was NOT pushy and I did not feel like I was getting rushed, even though it was a busy day. Cindy took the time to answer all my questions, take me through the process, and in the end, I was incredibly grateful. I would absolutely recommend this dealership and Cindy to friends.

Very pleasant experience at this dealership

Purchased a 2014 Subaru Forester for my wife. One level below the top of the line as mentioned but got way more pluses than expected and all in addition to my wife's fulfilled preferences. The price was great and the value for our trade-in was excellent. Cindy, the salesperson and Neal, the finance officer were very helpful and very pleasant in every way. Got out of there very satisfied and in no time at all. My wife loves her new Forester and I do too.

Cindy Jimenez A super professional car sales lady

I leased my first Subaru today at this dealership and Cindy Jimenez helped me with the process. I've been researching a car purchase or lease and visiting various dealerships over the last six weeks. I would not have believed that what finally would lead me back to a place would be a sales person, but there you are. Mind you, I did my homework, settled on the numbers I could work with and then went to Sierra Subaru for the deal and the car. But the reason why I wanted to take them my business (there were other dealerships I could have chosen) was because of this sales lady. She was who I did a test drive with a few weeks ago. She was very professional, very knowledgeable, but in no way did a hard sell. She was not pushy. She made me feel I could move through the process comfortably and not feel pressured in any way. I went in this morning with some numbers in mind, she worked with me and I left a couple of hours later with a new car. She helped me understand the details that I was not clear about and everyone else at the dealership seemed decent too. I'm pleased I picked Sierra Subaru. Let's hope today's positive impression withstands the test of time!

helpful, patient and professional

We bought a 2014 Subaru form Sierra Autocars. Cindy is the sales who led us to have test drive. She is very patient and considerate to customer. When we had questions, she always gave us a satisfied answer. We appreciated her patient and careful explanation to us for the car function. She even taught us how to use blue tooth on the car. For us, we feel this dealer is really doing business professionally. They give good price and negotiate friendly. We recommend this dealer and especially thank Cindy to help us.

good sales, Cindy

Cindy is patient and friendly and knowledgeable. Go to find Cindy!

Wish It Was A Better Complete Experience

I wish my experience with Sierra Subaru had been fantastic all the way through. Initially it went well, and then it seemed that after they had the car sold, they were not concerned with my questions and issues. After my purchase, I was very disappointed to learn that the luggage compartment privacy screen was not included with the car, especially after it had been talked about during my test drive. I thought it was a mistake, and something they forgot to put in my car so I contacted the dealership. Although I had bought the most expensive model (besides the turbo), the privacy screen was not included. I felt misled and emailed and called the dealership. They said that was not part of the negotiation, so they wouldn't give it to me. I really thought they would work with me after I had just purchased a BRAND NEW CAR from them. They then emailed me to say that maybe they could me the 15% employee discount and I asked how much that would make the privacy screen. I have followed up three times and have been ignored. It feels like Sierra Subaru got what they wanted in me buying the new car and after that, they were not interested in customer service.

I initially went in for a Mazda but ended up buying a...

I initially went in for a Mazda but ended up buying a Subaru. During the whole process, Gordon Fenty was very patient and understanding. He is quick with a smile and easy to talk to. Believe it or not, Gordon is actually on your side along the purchasing process. In fact, everyone from Gordon to the finance person, Ty Elkin was very helpful and willing to help. If you are looking for a Mazda or a Subaru, give Gordon a call and see what he can do for you.

Great service from beginning to end.

I initially went in to look at a Mazda but ended up at Subaru. Gordon Fenty took his time with me with both cars. He is professional and a true gentleman. He answered every question. It was refreshing to have, believe it or not, a person on your side when purchasing a car. The facility was clean and everyone was kind, congratulating me on my purchase. The whole process from Gordon to the finance gentleman, Ty Elkin was very patient and understanding. If you are looking for a Mazda or Subaru, give Gordon a call.

2014 subaru forester Cindy

go look for Cindy... good service...........................................................................................

Great Service Good People

Alvin was great help and super friendly. He helped me with any question I had and helped purchase my vehicle. Good group of people.

Great Internet Deal and Experience

The deal was made through emails with no hassle. Internet sale's consultant "Alvin Pizano" made it happen for me with a great deal on a 2013 WRX. Just go to their internet site and ask for information for quote on the car you're interested in. You don't have to leave a phone number. Picking up the car with the paper work was relatively quick. Most of the time was washing and detailing. Overall experience was great and will definitely recommend this place to a friend.

GOOD SALESMAN GOOD SERVICE!

Good salesman! Good dealer! Good service! I'm the Chinese guy. English is very so so! But they still take care me very well!! Anyway thank you so much!!!!

Above and Beyond

It was time to replace my old truck and after shopping around, I visited Sierra Subaru. Alvin Pizano was helpful and friendly, and took me on a test drive of a Legacy, which I decided on after driving an Optima, Accord, Sonata, and Camry. I told Alvin I'd call him in a few days and went home. When I ended up selling my truck on short notice, I needed a car asap! I called Alvin on his cell phone, who happened to be on his day off. Since we had basically decided on a great price (lowest of all dealers within 50 miles) I told him I was ready to buy and actually needed to do it that day. He picked me up at my home and drove me to the dealership . . . ON HIS DAY OFF! He then took care of all preparations and had the car detailed while I completed the paperwork. This young man clearly went above and beyond what is expected from the typical auto salesman. One year later, I saw him when I took my car in for an oil change - glad to see he's still there. I'm definitely calling him for my next car.

Awesome Experience

Compared to other dealers, I felt comfortable around everyone there. Gordon Fenty helped me out the most. He was patient and guided me through the payment options available for a car I was looking to buy. Whatever I needed or requested, he just put a huge smile on and made sure I was content with the decisions I was making before buying the car. Once purchased, due to my lack of experience with driving stick, he actually rode in the passenger seat with me and went around the block a couple times until I felt comfortable enough to drive the vehicle home myself. After officially purchasing the car, he thoroughly explained things about my car and went through the manuals with me one by one making sure he didn't leave anything out. I would say this was a total of a 4 hour service given to just one person to make sure they are in good hands. Thanks so much!

Right Car + Good People = Great Experience

My overall experience at Sierra Subaru was fantastic! After much searching and many dealerships, Brian Jenks set me up with the car I'd been looking for. Everyone was very friendly and knowledgeable, taking the time to answer all of my questions. I would recommend this dealership to anyone looking for a new or used Subaru. I am a satisfied customer. Thank you!

Straightforward, honest and VERY knowledgeable.

I never write reviews but feel I need to in this case. I have been searching for a Subaru dealership in SoCal that will sell me a BRZ without a mark up and this was the place! I dealt with Alvin Pizano who was very professional and gave me several options to purchase a new 2013 BRZ limited. Alvin was really knowledgeable about the BRZ as he himself is into the car scene so that was a big plus. He really knew what he was talking about and you could tell he was passionate about performance cars. I had been to other Subaru dealerships around and most of the sales staff gave me a "shady" vibe. Alvin was the first sales associate that was very upfront and straightforward with me which was very very helpful. All in all I will be back and was very happy with my experience overall.

Good & quick customer service

We were in and out within 3 hours. The salesperson, Cindy was open to negotiating, taking our offer back to Finance and essentially working with us.

A hole in one!!!

After researching the BRZ for several months I finally decided to step on the lot. It was a refreshing and hassle free experience. The customer service was top notch and I felt that they truly had my best interest on mind. I hadn't set out to purchase a vehicle that day in particular, but given the experience, I couldn't pass it up. I was a bit concerned as to whether or not I should have looked at another dealership before purchasing, but the results of my post-purchase shopping around has confirmed that I made the BEST choice. A very sincere thank you to all of the staff thereat Sierra Subaru, and particularly to Ernie Strobel IV and Mike Hoffman. I went in there looking for a car, and walked out with the perfect car and two friends. Keep up the amazing work!!!! -Ron PC12312011

Top Notch!

Sierra Subaru was by far the best car buying experience I've had to date. A very sincere thank you to Ernie Strobel. He is a true pleasure to work with. He listened to my needs and delivered above and beyond my expectations. Keep up the amazing work!!!! -Ron PC12312011

Good experience

I went in to look at used Foresters. They only had two but the salesman was really helpful.

Amazing Experience with Justin

I walked in, pretty much unannounced, on a Friday late afternoon, then came back the next Saturday morning with a brand new car. Their prices are extremely fair and competitive. Having been a rookie with car leases, Justin walked me through every step of the way. He was extremely knowledgeable and I would trust him with my next car purchase! Heck, the guy even bought me lunch when I was waiting for the car wash. Great experience at Sierra Subaru!

good service

The salesman was imformational and took the time to show me some vehicles I was interested in towards the end of his working shift and overtime. Although the service was great I received several messages to write this review, and to be sure to make this one of my priorities as well as questioning my integrity, thumbs down buddy. Besides that the service was great. Promotion code PC12312011

Great buying experience with Michael Conquilla

Had an excellent experience with Michael. Did not play any games. Price quoted online was what we paid for the car, unlike a local Toyota dealership where they wanted to tack on an extra $400 dealer protection package after we had already agreed on a quoted internet price.

Best Car Buying Experience To Date

I have bought many cars in the past and this dealer never ceases to impress time and time again.

good buying experience

I just bought a Subaru Impreza and from start to finish had a good experience. I worked with Michael Conquilla who has a nice low key style and is really willing to go the extra mile. The whole process ended up being complicated--first I wanted to order a car and then hearing the delivery date decided to buy something already on the lot. It meant Mike and I ended up spending a lot of time together. He was very patient and let me spend as much time test driving as I wanted to. He was easy to reach by cell and came in on his day off to make the deal happen smoothly.

Great Dealership

I went in looking for a new car, was instantly met up with Michael. He helped me looked for a car that I was looking for. They didn't have one in stock but got one for me as quickly as possible. The faves me a phone call to let me know they have what I wanted and showed me every little detail about the car before letting me drive off the lot. The paperwork went very smooth, a lot quicker then I expected. Loved this dealership and highly recommend it to anyone who is looking for a car.

Best Place to Purchase a Subaru

Decided to trade my mustang in for the new Subaru BRZ. It was the best experience I've ever had in purchasing an automobile. Cindy of Sierra Mazda was my sale person and was wonderful to work with. I highly recommend this dealership to anyone looking for a new or used car. You won't be sorry.

Very good car

The driving experience is excellent, good customer services

Knowledgeable, and low pressure

Ernie was very helpful and answered all of my questions without putting any pressure on me. I had put off choosing a car because of high pressure salesmen I have dealt with in the past, but this was a very pleasant experience. I like that the service department is open on the weekend. That will make life easier.

Awesome Dealer!

We looked up the car we wanted and brought in trade ins for appraisal. We were able to look at a couple of cars without being bothered so it gave us some room to think about what it is we'd really like to invest into. Ernie was knowledgeable from the get go about the car and on top of that he was very helpful without the pressure to buy or to settle for less. He will go out of his way to even work on his off day to help you get the best deal. He weighed out our options and even gave us choices that we could work with as far as finances went. He was working with Michael as well, now granted I don't have the greatest credit report but these guys were working hard to ensure both our wants and needs met. He also gave us lots of water - good for hydrating.

Excellent dealer, highly recommend

Purchased my third Subaru Forester, a 2014, from Sierra Subaru. This is truly a first class dealership. Very professional people, well run, and, spotless clean. I was able to negotiate my price to the one I wanted with Cindy Jimenez, the same terriffic sales person I used on my last purchase. Checking out was fast and pleasant as the finance person didn't try to brow-beat me into extra policies and options. I couldn't rate this dealership any higher, reason I was back for my third purchase. lso, have been very satisfied with their service department.

Sierra Subaru Wonderful Service Wonderful Salesman

Our salesman was Ernie Strubal and he was a wonderful nice guy. He helped us and did not pressure us at all. He gave us a great tour of the car and did not rush us at all when test driving. He gave us a wonderful experience when test driving the 2014 Subaru Forester and even though I did not buy the car that day it was still a great experience. This guy was great hands down the best car salesman I have ever worked with. Great guy great service Highly recommended. Let everybody who wanted to test drive the car in my family test drive it. He was in no hurry at all even though it was late in the day and the dealer was about ready to close. He did give us a pretty good deal on the car but we weren't ready to buy just then and that is not his fault he was a great guy.

Great service from Ernie Strobel

Went to a Subaru dealer in Long Beach, but was ignored / not recognized. Left after 20 minutes of waiting. Came to Sierra Subaru. Ernie Strobel took great care of us. Thank you. We just started our search process to replace our aging car. Ernie was very patient with us and our questions. Thank you for providing a great service on our first visit to Sierra Subaru. PC12312011

GREAT SERVICE

WALKED IN LOOKING FOR A GREAT DEAL , SAW A CAR I LIKE ,ERNIE STROBBL ,GREETED ME AT THE LOT, EXCELLENT SALES PERSON , VERY HELPFUL , THANKS FOR THE TIME.

great experience!

Bought a 2013 Outback. I emailed Sierra Subaru that I was interested in a 2013 Outback premium. They emailed me back with a very good price far below MSRP. Went there with the email print out. The offer had expired but they still honored it. Cindy Jimenez was our salesperson. She was great and very helpful. The finance guy was also straight forward and didn't pressure us on the extended warranty or try to slip in extra fees. Overall a very smooth experience, I would recommend this dealership and Cindy Jimenez very highly.

The best Subaru Dealer

This is our second Subaru Outback. We have been happy with the service provided for over six years. Cindy Jimenez was about as good an automobile salesperson as one could wish - no hard sell, just courteous and knowledgeable answers ending up with a price that was hard to beat. We drove out with our new car withinb a couple of hours.

Best so cal dealer

Bought a 2014 forester with the fantastic CVT transmission, finally a Subaru with decent gas mileage. Justin was our salesman and he was great, he almost never told us no, mostly yes and maybe and did his best to make us happy. I will bring all my business here. Buying a car here was a pleasant easy experience with no downside.

About as good as it gets!

Buying a car is an ordeal, always, but at Sierra Subaru it was a fairly painless one. Nice people, straight talk, large selection and a nice showroom. I was happy with the deal I got, and once the haggle was over the paperwork and "wrap up" was done surprisingly quickly, driving my new car away in less than an hour and half. I can't think of anything that could have been any better.

Great first new car buying experience

I'd been thinking about the BRZ for awhile, but the dealership near me did not have any in stock and I am not the type to pay for something without seeing it. I happened to be in the area and saw there were a few at Sierra. I went in the next day and met with Cindy Jimenez. She was very friendly and knowledgeable and within an hour I was driving off the lot in a new car. Mike Hoffman did the financing and was great to work with.

Sierra Subaru -- Excellent Sales and Service

I have had experience with Sierra Subaru over the past three years, and have had excellent service without exception. The sales staff have been extremely helpful and accommodating, and have made the process enjoyable. The service staff have been very reliable and have provide quick service. I highly recommend Sierra Subaru to anyone!

No pressure salesman

Jason was very good with the whole sales process. Before that when I went for a test drive Brian helped without applying any pressure to sell. I liked the low pressure atmosphere. It suited my style of selecting what I wanted. Overall a very good experience.

Great service, Nice slaes

We lease a new car today,its a very nice subaru outback. Jason Chu is a perfessional sales to help us. He's a very nice guy because our english is not so good and the patient Jason explain everything.

Awesome buying experience!

My experience buying a vehicle from this dealer was great. They were upfront and straightforward. Our sales person, Justin Brieva, was very knowledgeable and honest.

Friendly and knowledgable service

Our sales agent Cindy was very helpful and guided us through the purchasing process in a very efficient and knowledgable manner. We had very direct ideas of what we wanted to do and she listened to our needs. The one thing we really despise is wasting time and the team at Subaru was great. We also had a little glich in our payment process and the manager resolved the issue with decisiveness and most importantly with keeping us, the customer happy.

Easy Buying Experience and Friendly Staff

I met Gordon a couple weeks back and I knew he was hard working and trustworthy. I went to a number of dealer in the next few weeks and I decided to go back and see Gordon. He was fair and even when I decided to change the color at the last minute he personally drove the car out of the showroom in order to meet my needs. The whole team did a great job even the finance team and sales management. This is the first new car I ever got and the Crosstrek is a a great ride and I am very please with it.

attention Cindy ... add this to my last attempt

please add my five star ratings to my previous review ... sorry for the trouble

A great experience at Sierra Subaru

After a long day of looking at cars at several places, we came into Sierra Subaru on a busy Saturday afternoon. Cindy Jimenez couldn't have been more helpful in showing us several models, and answering all the questions we had. We ended up buying a 2013 Outback and the whole process was a good experience. from start to finish. We felt like we were very well cared for through the entire process.

Want a No Nonsense Approach To Buying a Car?

From the knowledgeable and kind Cindy Jimenez, to the friendly and fair Asst. Sales Manager, Michael, to the efficient and fast Finance Manager, Mike Hoffman, our car buying experience was surprisingly and delightfully painless. From the moment I first walked into the dealership to simply look around to the moment my wife and I drove off the lot in a new Subaru Forester, I/we were treated curteously and professionally. Even four days after our purchase, I was astonished to field a phone call from Cindy who was just checking to make sure that the car was performing as advertised and to reiterate her pledge to take care of anything related to the car, including any questions or concerns. Certainly, they have earned our business in the future.

Outstanding Experience !

An outstanding experience from my first exploratory visit through driving off the lot with my new XV Crosstrek. Cindy made every step of the process easy and pleasant. She was was very knowledgeable and comfortable with my questions. Most importantly, she listened, understood, and focused on my desires and priorities. I felt at ease with her and happily "signed on the dotted line". I had planned to return with a friend the next day to pick up the car. To my surprise and delight Cindy quickly found a remedy. She went above and beyond what was expected and actually went out of her way so that I might drive my new car home that very afternoon! The interactions I had with others at this dealership were consistent with my experience with Cindy. Five days later I am very happy with and thoroughly enjoying my new Crosstrek.

Wonderful Experience!!! Will buy all my cars here!

They had the best deal around. All the employees were helpful, friendly and HONEST.

Got precisely what we wanted

My wife and I started out looking for a 3-5 year old Subaru Outback though private parties, but those cars are surprisingly rare and the ones in good condition command a very high price. After a month of this, we began shopping at the dealerships in the greater LA area. While the sales reps at all the dealerships were knowledgeable and polite, it seemed like Cindy did the best job of listening to us. We were looking for a basic Outback Premium without too many frills, although the automatic transmission was a must. We discussed what we wanted in "plain talk", going through the various models (even getting a close look at a Forester) and understanding the options. We were shown pretty much exactly what we wanted at a competitive price. We took a few days to think it all over and went back to close the deal. Cindy and the finance manager walked us through the paperwork, taking time to explain it all. We've had it for a week and we remain very pleased with the entire experience.

The place to get your BRZ!!

I have waited for an opportunity to purchase my WRB Limited Manual BRZ since June and I was displeased that almost all the Subaru dealerships had their BRZs marked up an average of $5000. They were not professional at all and had the audacity to lecture me about the marked up price in the marketing aspect..... which just led me to walk out of the dealerships that I physically visited. Sierra Subaru is the place to purchase your BRZ at MSRP and they have kept their word on it since I first contacted them regarding the car. Even though the demand on the BRZ is so high, I wasn't expected to get a hold of a BRZ anytime soon. After I placed an order with through Sierra with the help of Cindy Jimenez, it only took about 11 weeks for them to deliver the car to me. Cindy was really understanding of my impatience of waiting for the vehicle.. but I don't think I was that bad :/ She was also on top of my order and special requests (I did not want the front license plate screwed on to my front end). I was also impressed with this dealership in preparation of the car prior to my purchase. I have friends who have purchased their BRZs from other dealerships through their orders and when they were delivered.... they had plenty of swirls and light scratches on their cars. Upon receiving my BRZ I noticed the car had practically no scratches and was in a SHOW ROOM condition. Sierra was really diligent in delivering my BRZ in a absolutely pleasing condition. I've known people who have purchased their cars from Sierra and all I heard was good news. I also have owned plenty of cars and do detailing work, so when I saw the condition of BRZ I was simply impressed. Thanks Cindy Jimenez!! PC12312011

Sierra and Gordon did right by me.

I have purchased cars from Sierra in the past. I went back and found that their service and facilities are still top notch. My salesperson Gordon was a straight shooter who got me everything I wanted at the price I wanted. I even got some extras that were a big bonus. If you are looking for a Subaru, Mazda, or Chevy and you do not at least give these guys a try, you are missing out. Sierra and Gordon exemplify the dealership/ sales person ideal of excellence.

superb service

My salesperson Justin helped me purchase a 2013 BRZ limited. I explained that I was in time crunch with family responsibilities. He provided excellent service, even driving me back to my house so I could drop off my car, then giving me a lift back to the dealer ship to pick up my new car so I could save time. Everything went smoothly and quickly with finance department as well. A very positive sales experience.

Thank you!!

Thank you for your polite, respectful, responsive customer service. It made the purchase of our new car a good experience. PC12312011

New Legacy

My salesman, Gordan was very friendly and helpfull. The financing was painless and quick. I was impressed. SG promo code: PC12312011

EXCELLENT EXPERIENCE! Highly Recommended!

Bought my 2013 WRX STI from Sierra Subaru, the sales person Michael Conquilla helped out with the most pleasant purchasing experience I've had. Will buy from this dealer again and recommend to anyone looking for a Honda, Subaru, or Mazda.

Friendly, no pressure, Knowledgeable

Gordon Fenty helped me in the purchase of my new Subaru. Gordon was friendly and did not pressure me at all, it was actually felt like I was talking to a friend he was very knowledgeable. I really appreciated the fact he didn't try to pressure casue I have been to some dealers where they were like vultures surrounding you, one was standing next to my car as I parked kinda creeped me out. Did not have that problem at Sierra, Gordon was great to work with made the whole process painless and quick... I am a proud new owner of a Subaru and loving it thanks to Gordon Fenty and the rest at Sierra....

Friendly and Professional Service.

I visited the dealership looking for a BRZ in January. Ms. Cindy Jimendez, the sales person notified me that the dealership did not have the car in inventory but provided me with all the information I need. I had then placed an order for the car. Cindy did a excellent job in assisting through out the process and was able to deliver the car to me before the estimated delivery date. The purchase experience was the best, communication from Cindy was excellent. I would highly recommend this dealership and especially Ms. Cindy Jimendez to all the interested buyer of Subaru.

Easy, easy, easy and they do what they say

I contacted Michael Conquilla and asked about getting a BRZ. They didn't have any at the time but he said he would contact me when one came in. A week later they got one and he called me and I went down and bought it. He was great and even the finance guy (Peter I think) was refreshing to work with. No pressure no hard sell. Michael is very knowledgeable and friendly. I had an accessory or two installed and Elsa in the service department is the best employee I have met in any type of service job in many years. Even the kids who drove me home while they did the work were professional. The Subaru dealership in Glendale was adding a $5,000 mark up on these cars and the one in Ontario was adding $2,000. This dealership never adds a mark up over sticker. Great people at this dealership!

Easy and hassle free car buying

My wife and I purchased a XV Crosstrek this weekend and we're very happy with you new Subaru, as well as with the car buying experience at Sierra. Our sales representative, Cindy, was tariffing; with no heavy handed sales pitch, we found her very easy to talk and work with. I really appreciate how she how she made sure she answered all our questions, but at the same time she really made sure we had a low stress experience. I definitely recommend this dealership.

Best Experience in Buying a New Car

Referred due to having the car w/manual transmission that was becoming difficult to find. Michael Conquilla was very helpful and made the process easier than my experiences in the past. No pressure, all questions answered, and fullfilled my requests. He took the time to go over all the features of the car before I drove off the lot which was not done in the past with other dealerships. This was the first time I felt comfortable with a dealership.

Best Car Buying Experience Ever!

Everyone from the sales consultant Justin Brieva, the finance guy Peter, and the general manager Gene have been the most accommodating team and provided me with great service and care and an enjoyable car buying experience. I love the car I bought!!! Thank you!

Great service

Recently bought a Subaru XV from Sierra Subaru. I was helped by Brian Bautista and he straightforward, honest, and made the whole buying process a breeze. Even though it was superbowl sunday, the sales rep and the rest of the staff were more than willing to help out any way they can. I actually came in to get a CX5, but ended up with the XV because I was getting more bang for my buck and fit my lifestyle way more. Ive bought 2 cars from the Sierra now. First a Mazda, now a Subaru. Maybe Ill try one of their other brands next time!

Friendly, knowledgeable, competent, and helpful

Cindy Jimenez was direct, helpful, and respectful of our wishes. She gave us a very good price and left us with the impression that we had a good deal. The financial officer, Peter, was clear and complete in describing what each paper we signed was for. A very smooth process. Thanks!

2013 Impreza

A refreshing car dealership experience! A variety of choices at Sierra Autocars. Establishing my son's credit was my goal, Peter made it a painless experience. Cindy provided test drives and throughly explained the details and inner workings of all the bells and whistles. Thank you Subaru of Monrovia.

great experience, Cindy Jimenez was 5 star

Cindy Jimenez in sales and Peter in finance were awesome. They made going to Subaru a wonderful experience. All questions were answered clearly and concisely. Nothing was hidden or changed. Both did everything they could to help the customer. Peter went above and beyond to get best deal for me. You need to have 10 more employees just like Peter and Cindy. Both of them have followed up with me to make sure I am happy with my car and I am satified with everything.

STI Purchase

Enjoyed dealing with Brian to purchase my son's STI. No nonsense or typical pushy sales people. Very helpful. The process was quick and efficient which we appreciated. Got a great deal also :)

Overall great experience

Cindy was great during the whole process; very insightful and easy going.

love my crosstrek

Justin Brieva is nice and helpful,and introduces the car clearly with good explanation

Love my Outback!

Our sales rep, Cindy, was very helpful and informative. Great to work with as well. Great car at what we think was a good deal. Now I won't have to chain up when it snows while riding in style!

CUV Crosstrek from Sierra

Very pleased with the straight up support from Michael Conquilla at Sierra Subaru. He worked with me electronically via email. He was very responsive. I highly recommend asking him for an eprice.Peter in Finance was actually able to beat a very good Credit Union car loan interest rate and term i had in my hip pocket. Thanks.

Great Car-Buying Experience

Just came home with my brand new 2013 Subaru Forester. Cindy was great - very helpful, no pressure, honest and friendly. The entire process was comfortable and satisfactory.

Review

Michael Conqiilla was very helpful and patient. Not pushy.

Smooth, no hassle experience

Purchasing my car from Sierra Subaru was a great experience from beginning to end!! I did minimal research but knew what car I wanted. I was actually sitting at another dealership (who was giving me grief when it came down to price/financing) when I found on my smart phone the exact color/model car I wanted at Sierra Subaru. I called to confirm they had the car and it was smooth sailing from there. Cindy was extremely helpful in getting docs ready for trade-in, financing, etc. She was integral in making my car purchase happen, and has continued excellent customer service from beginning to even now. Mike was super in walking me through the paperwork. I left Sierra Subaru with an awesome deal and the exact car that I wanted!! (Note: the other dealer told me the car didn't exist and I'd have to wait till next year for it...)I would highly recommend Sierra Subaru and their other dealerships. It was the smoothest car buying experience I have ever had (this was my 5th new car) and no hassle or pressure to upsell whatsoever.

Sierra Subaru = Outstanding Car Buying Experience

Buying a new car can be difficult and even a bit scary, but we had a GREAT experience buying our new Subaru Legacy at Sierra this week! We've purchased and leased many cars over the years, and Sierra was by far our "best ever" experience. We did some research in advance so had an idea of the models, features, prices and trade-in values. Sierra had a great inventory, and after test-driving a few models we knew what we wanted. Justin was a very helpful, informative, no-pressure salesperson. Mike Hoffman was great and made the paperwork process go smoothly -- everything was clear, and we got a very good trade-in value. The on-site cafe offered a relaxed spot to get lunch, talk over our options and make our decision. We highly recommend Sierra Autocars for a very positive car buying experience getting the car you really want!

Sierra Subaru and Brandon Dame Rock!

I don't like dealing with car people or dealerships. When my beloved 4Runner was totaled I was left with little choice. I did a lot of internet research and starting calling around. The usual garbage until I spoke with Brandon Dame. He was straight forward and honest. Easy to understand and not pushy. I went to the lot about a week later and left that same day with a fantastic 2010 Outback in what I believe was a great deal. I am loving the car. Brandon was great and kept working to get us a good deal. The finance process was pretty straight forward and went rather quickly. I would definitely recommend Brandon and Sierra Subaru to anyone. :-)

Best Place to Purchase a Mazda

Decided to trade my subcompact in for the new Mazda 3 hatchback. It was the best experience I've ever had in purchasing an automobile. Sierra's pricing was much lower than the previous Mazda dealership that I visited. The whole process was almost effortless. The first dealership wanted me to put a large amount of money down and wouldn't even take anything off their sticker price. Michael Conquilla of Sierra Mazda was our saleperson and was wonderful to work with. I highly recommend this dealership to anyone looking for a new or used car. You won't be sorry.

Jeff over at Sierra Subaru was very nice! He made my...

Jeff over at Sierra Subaru was very nice! He made my buying experience very easy and quick. I would recommened them to anyone who is looking to buy a Subaru.

I was really happy with Joanne Martinez she could answer...

I was really happy with Joanne Martinez she could answer ever thing i asked about my 2006 STI stuff i didn't even know. Will come back any time very nice she is real good customer service.

Helpful and patient. Had a large inventory. Answered...

Helpful and patient. Had a large inventory. Answered all questions and also talked about future "service". Credit office person explained all options clearly without pressure.

I would avoid this dealership, if it were me. The...

I would avoid this dealership, if it were me.The service center proved to be quite sub-standard for me. If you like having the same repair made no less than FOUR times (for a simple repair), then you'll be happy here. Maybe you like looking around at cars on the lot and wasting time at dealerships. Not me. They are so bad, the service advisor and manager sent my car home twice indicating it was "the best they could do" only to later admit parts should have been ordered and the job should have been done right on the first response. This dealer represents too many manufacturers to get any one of them right. I highly recommend going to virtually ANY Subaru dealer that carries exclusively that brand, as opposed to this one. General manager never acknowledged my concerns. Don't expect the regional service manager to do much either. He never called, even when asked to do so. I'm taking my business some place that's reputable.