Sheehy Ford of Ashland

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 5.0 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.8


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Gloria Plummer

5
Ron on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to thank Kerry Harrell for his outstanding work in finding me the car of my dreams. Kerry went out of his way to find me a car that I wanted for a long time and everything was in great condition as he always say "AC Ice Cold". Sheehy and Kerry worked out a great deal and rate for me within my price range. My family have been dealing with Kerry for many years. He sold my daughter her Ford Fusion and my husband his Yukon Denali now I have my Honda Accord. He is not only a great Sales person but a loving, caring human being. He really knows how to talk you into purchasing the right car for you. Thanks Kerry for all you do, we will be coming back for the great service you provided my family.Happy CustomerGloria Plummer


Wife's first New Car! Christmas present!

5
Jim on 11/29/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience purchasing my wife's first new car!!!Thank you Kevin Doherty for making it happen! Kevin and John did everything they could so I could gey tje car my wife wanted at a very reasonable price!Thanks again guys!!!


Kerry Harrell purchase of 2014 F150

5
theboors on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I have worked with Kerry Harrell on the purchase of multiple vehicles for the last 20+ years. He has been so great to work with that we only purchase from Ford using him. In fact when our daughter was looking for her first car we sent her to him and he was able to find her a great car.


purchase 2006 Ford F150

5
randyanddenise on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We dealt with Kerry Harrell for a recent purchase of a 2006 used Ford F150. We don't typically enjoy the whole buying experience and dealing with sales people, but not only did he make the experience easy, he was a lot of fun to work with. He was very knowledgeable on the truck and if he didn't know all the answers he made sure he found the answer. Not only did he go the mile for us on this purchase, he also went above and beyond by helping my girlfriend with her explorer, which was not even purchased at any Sheehey dealership. I want to give him a huge THANK YOU for not only doing everything he could to make my truck right, but for just being a genuine and thoughtful person. His personality is truly fitting for the job he has and I am sure he is making lots of sales, keep up the good work Kerry and we will be coming back to see you!!!Minton Randy Kelly and Denise Phelps


awesome experience

5
dj123! on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this is a amazing experience, me and my husband really enjoy our time with our sale person they were very helpful and knowledgeable, and big shout out to our financial experience that was really looking out us! we are both happy with our purchase thank you!


Great service

5
Kc3xjct on 11/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesman was Brantley Slater and he was great. I was looking for a 2012 Expedition and he showed me the 2015's. I fell in love with that body style more after he showed me the changes with the years. He made the buying experience very pleasant since I haven't bought a new car in 16 years. He wasn't pushy. He gathered the information from me of what I was looking for and matched me up with a car in my price range. He was a wonderful salesman and I would recommend him to anyone.


Pleasurable car buying

5
B Schmidt on 11/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tony Nowlin was very courteous and professional. I brought my mother to Sheehy for her to buy a car. My mother happens to be speech impaired and Tony talked to her and treated her with the utmost respect. He was very knowledgeable and made our car buying experience a pleasurable one. Sheehy is lucky to have Tony Nowlin on their team! Would definitely buy another car from him!


Wonderful Customer Service

5
B.Schmidt on 11/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tony Nowlin was very professional, knowledgeable and patient with us as we looked at numerous cars. His level of service was out of this world. He is a great asset to the Sheehy family. I would buy another car from him!


Pleasurable Car Buying

5
Elizabeth Schmidt on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony Nowlin was very courteous and professional. I brought my mother to Sheehy for her to buy a car. My mother happens to be speech impaired and Tony talked to her and treated her with the utmost respect. He was very knowledgeable and made our car buying experience a pleasurable one. Sheehy is lucky to have Tony Nowlin on their team! Would definitely buy another car from him!


Great

5
Nancy V Richardson on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly people. Kerry Harrell did a great job picking a vehicle out for my parents. Kerry was very knowledgeable of the Escape. He really took time with my parents to explain the vehicle to them.


2016 E-350

5
Michael Allen Barksdale on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I Already had it set in my mind to buy a new van but didnt know where I would purchase it. I talked with my family which have bought from you guys before so I came to Ashland to see what i had to pick from. Kerry showed me the vehicle I wanted and helped tremendously with me being able to drive away in new vehicle that night. He was very nice and no pressure on me. Helped me with what i needed and got back to work in my new E-350 cutaway. Very professional, new what he was talking about, very nice, and was there for every question along the way. Best experience buying a new car that I have ever had. Thanks Kerry and I will see you next time im shopping for a new/used car.


The Best Experience I have ever had buying a car

5
Mike H. on 10/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The experience I had at Sheehy Ford in Ashland, VA was better than any other I have ever had in my 50 years of owning/Buying cars. I came in with a specific car in mind with specific needs for my driving experience and with specific options. They put me in the car I needed with all the options I wanted and needed. They are an Outstanding dealership and I would recommend them to anyone looking for a car and needing the dealership to work with their special needs.I'm Stoked!!! I am driving the car of my Dreams!


Awesome staff!!!!!!!!

5
Daphne T on 10/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I already had my mind made up on getting the 2017 Fusion Hybrid before visiting this dealership and Travis made me fall in more in love with it after the test drive. He was very friendly and knowledgeable and made buying a new car a great experience. I would definitely buy from him again and recommend anyone interested in buying a car to see him. Thanks again Travis Bishop!!!!!! Thanks John Seal for your financial expertise!!!!


Awesome staff!!!!!!!!!

5
Daphne T on 10/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I already had my mind made up on getting the 2017 Fusion Hybrid before visiting this dealership and Travis made me fall in more in love with it after the test drive. He was very friendly and knowledgeable and made buying a new car a great experience. I would definitely buy from him again and recommend anyone interested in buying a car to see him. Thanks again Travis Bishop!!!!!! Thanks John Seal for your financial expertise!!!!


No pressure

5
TLCumming on 10/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great sales team! Antoine was our salesman and he was awesome. No pressure, he took info on what we were looking for and searched his inventory and texted a few cars that fit what we were looking for. The one we wanted was on another lot and he had it sent down. The whole experience was easy and not stressful.


Great staff No pressure

5
TLCumming on 10/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a wonderful experience buying a car. Antoine Lovick was our salesman and he was great. He listened to what we wanted in a used car. Took down our info then searched all Sheehy lots. Once he found some cars in our milage and price range he texted the info to us. He had one sent down that we liked. He worked with our work schedules to see it. Never once did we feel pressured to buy the car. Antoine found the right car for our growing family in our price range. Great job Sheehy Ford of Ashland. You have a customer singing your praises.


Excellent Sales and Service!!! A+++

5
David F on 10/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just bought a new 2016 F150 V8 XLT from Sheehy Ford of Ashland. I love it! I was a difficult buyer. I test drove multiple trucks, stayed there all day, and ended up diving out in a 2016 F150 V6 2.7L XL. I was trying to save money, but soon realized that it was not the truck I wanted for the next 10 years. I went back the next day to upgrade to the 2016 F150 V8 XLT and I thought that the dealership was going to be upset with me. To my surprise they were extremely nice and took care of everything.My sales person, Robert Antoine Lovick, goes by Antoine, was so helpful during the buying process and afterwards. There were a couple of thing that had to be fixed to make the truck right for me and he took care of setting up the service and a loaner vehicle. Excellent service!Two other people that have been extremely courteous and helpful were Derrick Pendergrass, Director of Sales and Finance, and Vinnie Ingarra, Finance Manager. Derrick helped work up multiple quotes on different vehicles and Vinnie had to do all of the loan and purchasing documents twice since I returned the first vehicle.I am currently getting a spray-on bedliner from them and will return to them for all other service needs.Again, all of the people at Sheehy Ford of Ashland have been great, and I will request Antoine as my sales person in the future.


Excellent Sales and Service!!! A+

5
David F on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a new 2016 F150 V8 XLT from Sheehy Ford of Ashland. I love it! I was a difficult buyer. I test drove multiple trucks, stayed there all day, and ended up diving out in a 2016 F150 V6 2.7L XL. I was trying to save money, but soon realized that it was not the truck I wanted for the next 10 years. I went back the next day to upgrade to the 2016 F150 V8 XLT and I thought that the dealership was going to be upset with me. To my surprise they were extremely nice and took care of everything.My sales person, Robert Antoine Lovick, goes by Antoine, was so helpful during the buying process and afterwards. There were a couple of thing that had to be fixed to make the truck right for me and he took care of setting up the service and a loaner vehicle. Excellent service!Two other people that have been extremely courteous and helpful were Derrick Pendergrass, Director of Sales and Finance, and Vinnie Ingarra, Finance Manager. Derrick helped work up multiple quotes on different vehicles and Vinnie had to do all of the loan and purchasing documents twice since I returned the first vehicle.I am currently getting a spray-on bedliner from them and will return to them for all other service needs.Again, all of the people at Sheehy Ford of Ashland have been great, and I will request Antoine as my sales person in the future.


Awesome!!

5
Barb Moore on 10/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best overall experience I have had buying a vehicle. Lisa Johnson was so helpful in trying to find the right truck for me. The atmosphere at this location is like none I've ever been in. Very friendly staff and helpful in anyway without being pushy and trying to sell you what you don't need or want. Great Experience!!!


AWESOME!!!!!

5
Barb_Moore on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best overall experience I have had buying a vehicle. Lisa Johnson was so helpful in trying to find the right truck for me. The atmosphere at this location is like none I've ever been in. Very friendly staff and helpful in anyway without being pushy and trying to sell you what you don't need or want. Great Experience!!!


Bip, Bam, Bop!!

5
Del on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So, I'm just chilling in the parking lot with my wife looking at SUVs. Wasn't looking to buy anything that day, we were going to wait until October, but my wife had her eye on a Ford Edge and it was looking like i was doomed...Then, in EXPLODED, Kerry!! Like a golden eagle in all of it's glory!! That's the best way I can describe it. I have never met someone so happy to just be alive, much less sell me a vehicle. Working with Kerry was exhilarating to say the least. Coming from a sales background myself, I absolutely loved watching him do his thing. The man is GOOD, but part of what makes a great salesman is doing what KERRY did...Keeping the promises he made during the sale even after the sale was finalized. He even took my heckling and haggling(you know i had to try)like an absolute champ!! If you're looking to buy a car, don't waste your time with anyone else. It's easy at Sheehy, especially with Kerry! Ask Kerry yourself, he will bip, bam, bop your way right into the car you want and keep your budget too!


Excellent Dealership

5
Stephanie on 09/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a used 2011 car 2 months ago, something happened to it which nobody knows, when I called sheehy told them I had to have it towed to a chev dealer they told me to bring it bk so they can figure out what is wrong w it, they took it to a chev dealer near them bc it was a chev. For 3 wks they couldn't figure out what is wrong w it so I called bk to sheehy talked to a GM, When he said customers come 1st he did what he said what he was going to do. I no longer have to deal w the stress w the chev no more, they worked w me walking out of there w a new 2017 ford. ...One very happy customer will work w them again....Evan in sales was great..GM Derrick was a god sin! God bless them both.....


excellent dealership to work with

5
Stephi323 on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Evan in sales was excellent to work with. Derrick Pendergrass even tho he was in class & working w me the sametime he was a god sin.....God bless these both. Will purchase again!


Great day

5
Jeremy Brooks on 09/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After viewing many different Ford dealerships online and comparing prices for a little over a week I decided that the dealership seemed like the best option. They were kind enough to retrieve a car I was interested in at there Maryland dealership and bring it to Ashland so I could view it. After test driving the vehicle and such it was time to talk numbers. This is when the day seemed to be going South. The price was higher than I had expected from looking online and I did not understand why. This is when Derrick and Maurice come into play. They totally turned the day around. Derrick did an excellent job of explaining to us why the price was increased at the Ashland dealership and honestly this was something they didn't even control. After Derrick had explained all of this the rest of the process with Maurice and Vinnie was smooth and exciting. What I loved about Maurice and Vinnie is they weren't pushy. They just gave me the information and allowed me to come to my own decisions. I would definitely recommend this dealership to anyone looking for a new Ford.


Great first car buying experience

4.8
Jeremy Brooks on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After viewing many different Ford dealerships online and comparing prices for a little over a week I decided that the dealership seemed like the best option. They were kind enough to retrieve a car I was interested in at there Maryland dealership and bring it to Ashland so I could view it. After test driving the vehicle and such it was time to talk numbers. This is when the day seemed to be going South. The price was higher than I had expected from looking online and I did not understand why. This is when Derrick and Maurice come into play. They totally turned the day around. Derrick did an excellent job of explaining to us why the price was increased at the Ashland dealership and honestly this was something they didn't even control. After Derrick had explained all of this the rest of the process with Maurice and Vinnie was smooth and exciting. What I loved about Maurice and Vinnie is they weren't pushy. They just gave me the information and allowed me to come to my own decisions. I would definitely recommend this dealership to anyone looking for a new Ford.


Worst Experience Ever

1
Kevin on 09/14/2016

Customer Service: 1.0 Buying Process: 1.0

I will start with the good. I am happy with the vehicle I purchased and the price was good for a high mileage 2005 F-150.Worst customer service I have ever experienced with a dealer. I initially emailed for information and price on the truck and was sent a link to the ad on the website, nothing new. I sent another email regarding price, no response from internet sales guy. Got an email from him a few days after I purchased my truck asking how my buying process was going...I did not respond.Went to dealer on Friday before Labor day, was there shortly after they opened, test drive, made deal no major issues. Sometime around 11:30 AM I finally got in with the finance guy and we did the paperwork. Around 12:30 my salesman, Maurice Shands, informed me they would not have time that day to wash and detail the truck and do some other minor body repair work. Was told to come back Monday, they could do it then. I asked Maurice, do I need an appointment? was told "you just made it with me." OK. Annoyed that I wasted my morning there I took truck home (again I really like the truck!). Was back there on Monday morning, Labor Day, when they opened. Was informed they could only detail it today, the body shop was closed due to the Holiday (angry face). I live in Midlothian, a 30 minute drive from the dealer. Was told I could bring it in any Thursday or Monday. Saying I would bring it in Thursday I left frustrated again. Wednesday, I emailed Maurice, to let him know that I could not bring it in on Thursday as my wife could not take me to work that day, I would bring it the following Monday. No response. I emailed again, to ask another question, no response. Sunday night I take it up and drop it of at the night drop with a list of what needs to be done. Around 10 on Monday I call to check on the status. Was told it would not be ready until five as I did not have an appointment (so Maurice did not let them know I was coming in), and btw in the process of getting to service I was disconnected. Around 3:30 I started calling to confirm it was going to be ready (hour long round trip, want to be sure). Nobody seemed to know what the status of the truck was, and I was disconnected or hung up on about 6 more times, no one could find Maurice, or maybe Moe was taking care of it...who knew, I kept getting transferred and hung up on. Finally got to Maurice's VM and left one. I think he called me shortly after that, as I was on they way at 4:40 or so, to tell me it would not be ready. They had done the body work only, no detailing and no cutting the second key. I needed my truck back, so I said do not worry about the detail, just cut the key and I will be there in 30 minutes. I arrive and sent my wife to go grab dinner for us as we had somewhere to be that was a 50 minute drive from the dealer. I go in, get sent over to Moe, who very non-apologetically tells me my car is not ready, they still have to cut and program the key and that would take an hour (really?!?!? an hour to cut a key and stick it in the ignition and turn it back and forth about 8 times, I quietly wondered to myself why they had not performed this extensive process during the other 8 hours they had my car). I told him I had to leave in 15 minutes. They did have the extra key to me and I was out of there in about 10 minutes. So 3 unanswered emails, 7 hangups, and 2 1-hour long round trips I left with my dirty truck. They asked if I would be bringing the truck back for detailing, I will NEVER set foot in this dealership again.


Great experience

5
Amber Wall on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kerry and (Vinny and Derick) the whole Sheehy team took great care of me when purchasing my 3rd cat from them this past month. If your looking for a great car buying experience hit up Kerry and he will take care of you!


Worst experience with a dealer ever

1.6
kevin on 09/14/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 4.0 Overall Experience: 1.0

I will start with the good. I am happy with the vehicle I purchased and the price was good for a high mileage 2005 F-150.Worst customer service I have ever experienced with a dealer. I initially emailed for information and price on the truck and was sent a link to the ad on the website, nothing new. I sent another email regarding price, no response from internet sales guy. Got an email from him a few days after I purchased my truck asking how my buying process was going...I did not respond.Went to dealer on Friday before Labor day, was there shortly after they opened, test drive, made deal no major issues. Sometime around 11:30 AM I finally got in with the finance guy and we did the paperwork. Around 12:30 my salesman, Maurice Shands, informed me they would not have time that day to wash and detail the truck and do some other minor body repair work. Was told to come back Monday, they could do it then. I asked Maurice, do I need an appointment? was told "you just made it with me." OK. Annoyed that I wasted my morning there I took truck home (again I really like the truck!). Was back there on Monday morning, Labor Day, when they opened. Was informed they could only detail it today, the body shop was closed due to the Holiday (angry face). I live in Midlothian, a 30 minute drive from the dealer. Was told I could bring it in any Thursday or Monday. Saying I would bring it in Thursday I left frustrated again. Wednesday, I emailed Maurice, to let him know that I could not bring it in on Thursday as my wife could not take me to work that day, I would bring it the following Monday. No response. I emailed again, to ask another question, no response. Sunday night I take it up and drop it of at the night drop with a list of what needs to be done. Around 10 on Monday I call to check on the status. Was told it would not be ready until five as I did not have an appointment (so Maurice did not let them know I was coming in), and btw in the process of getting to service I was disconnected. Around 3:30 I started calling to confirm it was going to be ready (hour long round trip, want to be sure). Nobody seemed to know what the status of the truck was, and I was disconnected or hung up on about 6 more times, no one could find Maurice, or maybe Moe was taking care of it...who knew, I kept getting transferred and hung up on. Finally got to Maurice's VM and left one. I think he called me shortly after that, as I was on they way at 4:40 or so, to tell me it would not be ready. They had done the body work only, no detailing and no cutting the second key. I needed my truck back, so I said do not worry about the detail, just cut the key and I will be there in 30 minutes. I arrive and sent my wife to go grab dinner for us as we had somewhere to be that was a 50 minute drive from the dealer. I go in, get sent over to Moe, who very non-apologetically tells me my car is not ready, they still have to cut and program the key and that would take an hour (really?!?!? an hour to cut a key and stick it in the ignition and turn it back and forth about 8 times, I quietly wondered to myself why they had not performed this extensive process during the other 8 hours they had my car). I told him I had to leave in 15 minutes. They did have the extra key to me and I was out of there in about 10 minutes. So 3 unanswered emails, 7 hangups, and 2 1-hour long round trips I left with my dirty truck. They asked if I would be bringing the truck back for detailing, I will NEVER set foot in this dealership again.


Purchase review

5
Angela on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Visited Sheehy Ford on September 5th with only the intention of looking around. We were met outside by one of the salesmen, Kerry. He was wide-open and over the top and sooo much fun! Typically the process is not that pleasant...lots of waiting around but not this time but not at Sheehy. Kerry even included my daughter in the process. Paperwork was quick and painless. Would recommend Sheehy to everyone and definitely Kerry. He knows how to treat a customer right!


excellent buying experience

5
Ano01 on 09/12/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Visited Sheehy Ford on September 5th with only the intention of looking around. We were met outside by one of the salesmen, Kerry. He was wide-open and over the top and sooo much fun! Typically the process is not that pleasant...lots of waiting around but not this time but not at Sheehy. Kerry even included my daughter in the process. Paperwork was quick and painless. Would recommend Sheehy to everyone and definitely Kerry. He knows how to treat a customer right!


Awesome!

5
Shelley Wilson on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kerry is by far the best salesman I have ever dealt with. He has sold me my last 2 vehicles. Laid back, knowledgeable, and funny!!!!


Unsatisfied Potential Buyer

2
MKISORUSA on 09/08/2016

Buying Process: 2.0

Wanted to deal via email. Dealer kept calling. Wasted time.


Best Dealerahip

5
Rebecca Dismuke on 09/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second time buying from Sheehy Ashland and cannot imagine buying a car from anywhere else. No pressure to buy, no hidden information or fees, and everyone is so friendly and acknowledgable. Did I mention I love my cars!! VIP and GAP are just added bonuses in the care of your vehicle and peace of mind. I highly recommend visiting this location, you won't regret it whether you're just looking or buying!!


Had a great experience

5
FN2012 on 09/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a bad experience buying a truck from another deal and Travis Bishop and Vinnie help me have a great experience buying a car


Wonderful experience-start to finish!!

5
Jen13 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Evan was a fantastic resource when leasing our new car! He was attentive and respectful of our budget. He worked tirelessly to find us the perfect vehicle for our family. All in all a positive experience!


Another great purchase from Kerry Harrell

5
RHall216 on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second truck I have bought from Sheehy Ford, AshlandFound a truck that fits my needs and went out of his way to make the deal happenThanksRussell Hall


Car Buying Experience

4.8
B & T on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were pleased with the car-buying experience. The sales consultant, manager and finance manager were professional and positive during this sale. This is our second vehicle purchased through Sheehy.


Have bought cars here for over 25 years

5
Parsley7 on 08/16/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in looking for a car for our daughter and Travis showed us several cars and we ended up purchasing a used focus for her. Travis went to great lengths to make us feel comfortable (it was 100 degrees) and meet all our needs. My husbands family have purchased cars from Sheehy since my husband was a child and we continue the tradition. While we are sad our long times salesman retired, he did a great job training Travis. The financing was competitive and done quickly and effectively. I give Travis and John 5 stars!


Long Distance Deal!

5
Fastang67 on 08/10/2016

Customer Service: 5.0 Buying Process: 5.0

I searched online for a Loaded Fusion Energi Titanium and found one at Sheehy Ford. They beat comparable cars advertised price by thousands. I planned to come down from NY and bring it home, but instead I received excellent communication, photos, and videos from Kevin Doherty. I am a "car guy" and never before have I considered buying a car I couldn't see in front of me, but I did and, with Kevin, I would again. He and Kathy went above and beyond by delivering the car to me at a very fair cost. I didn't lose time from work or family. I will certainly look Kevin up next time I'm shopping for a car!


First Time Buying a brand new car and it was great!!

5
Hungupover on 08/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vincent is a great salesman, he does not harass you or try to talk you into buying. He let me test drive by myself and showed me the payment plans, and let me decide on my own. I will definitely go back for any car buying purchases in the future.!!


Courteous customer oriented service

5
Carmel on 08/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The dealership was helpful and efficient. They were attentive to our comments and rectified or adapted to assist the sale. They were patient and friendly


No Nonsense Dealing

5
Augie on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our first time buying a car with Sheehy Ford. Kerry Harrell in sales handled our new car purchase. He was courteous, freindly, and very professional at all times. Kerry provided us with an exceptionally good experience, and we will definately look to Kerry in the future to buy our next vehicle!For your next totally great buying experience contact Kerry Herrell. You won't regret it!


Courteous, professional, accommodating

5
Bwd on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a very pleasant buying experience and my second purchase from this dealership in the past seven months. I will purchase from them again.


Great Service At Sheehy!

5
We love Ford! on 07/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nick Awad our salesman was great to work with and found us exactly what we were looking for in a vehicle for our daughter! Derrick Pendergrass the manager was helpful and easy to work with as well!


Great experience

5
gmoney109 on 07/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kevin Doherty was awesome, took the time to explain all the features and how to use them before our test drive, stayed an hour past closing while we met with finance manager to sign papers. We live in Manassas (about two hours away) and Kevin arranged to have our new car delivered to us by one of their drivers. They had kept the car to fix a couple things and install the Resistall treatment.


Great Customer Service

5
acrowe34 on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was having issues with an old car Kerry, and his team really helped me get into a new car with a lower rate. i would refer anyone to see Kerry, he will def. do his best to make sure they are in good hands!


The Best Deal/Choice for Me

5
Tonya H on 07/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Twelve years ago, Kerry Harrell sold me first Taurus. Since that time, I've have gone through many personal challenges and that reliable car got me through it all. I was finally able to get back into the market for a new car & I did not hesitate to contact Kerry. The personal attention to my situation and strategy to get me into another Taurus was beyond measure. I drove on that lot yesterday with low expectations of what I could afford, but I drove off the lot with a low mileage fully loaded Taurus with many miles of warranty and free oil changes for life! As I drove off the lot as a queen, my girls & I were "raising the roof". I did shed a few tears of joy overwhelmed that I had been blessed with Kerry in getting me into a new ride!! I highly recommend Kerry Harrell!!


Another Auto Brought

5
mggarner on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchase another auto which is over 8 cars from this dealership. All my purchases have been the best. Kerry, the salesperson have taken his time to explain all the details and functions of the car. Also Kerry have explain all options and warranty in detail. Kerry Harrell is great. I would use this salesperson and dealership again.Read More


5 star service

4.8
eross3 on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

These guys were amazing!!!! Long story short a year ago I got a bogus deal from a used car dealership because of poor credit. After a year of making on time payments and going to the guys at Sheehy Ford Ashland to help me out, they pulled out all of the stops and didn't treat me as just a number. I would recommend them to anyone searching for a car with any type of credit!


20 year old college student purchases his first car

5
camscott on 07/11/2016

Pricing: 5.0 Overall Experience: 5.0

I visited Sheehy Ford with my parents in June to purchase a used car to have at college. Kerry Harrell greeted us and began to search for cars in our price range. We could not find a car that I liked on our initial visit but we gave Kerry our contact info and a list of cars I was interested in. Over a three week period Kerry stayed incontact with us about possible cars and I now have a great car to drive to college in August. Kerry was the best! Thank you dawg!


Third Vehicle that we have gotten from Kerry...

5
Happy New truck owner on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased 2 new trucks and one used car from Kerry. We have always felt that he had gone the extra mile to make sure we got what we needed. He is up-front and honest, Informing us of things that we needed to know that we had not considered to ask. We really like dealing with Sheehy Ford in Ashland, They have been our go to car dealer for years. And Kerry is our go rto ca/truck guy !!!


Mr. Kerry

5
BlairRN16 on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to go buy my first car after working a 12 hour night shift. I was extremely tired and doubted I would find one at the first place I went. I had preconceived ideas of what I wanted and was determined to find exactly that. When me and my family met Mr. Kerry he was extremely polite and was able to take exactly what I wanted and find a match extremely quick. He was polite, funny, and far more approachable than what most people really think of a car salesman. I cannot say enough good things about him. He sold me my first car and I will be a Ford customer for life because of him! If you go to Sheehy Ford in Ashland I definitely recommend asking for Mr. Kerry!


Best new car experience EVER!

5
Nice Diane on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been a FORD customer for many years. Yesterday, I went to the Sheehy dealership in Ashland, Va. My salesman Darrell McKinney met me immediately, showed me all the available inventory taking note of what I did & did not want and found me the perfect 2017 Escape Titanium. He was courteous, knowledgeable, and a pleasure to work with. Vinnie Ingarra, the finance manager was also outstanding at his job. He too was courteous, and worked his magic to get me the best deal possible. By far this was the best buying experience I have ever had. I will tell all my friends to come there to purchase their new or used cars. The Sheehy management should be proud of the beautiful dealership and wonderful staff of employees working there. Thank you!


Purchase of SUV

5
spitfire on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time I've bought a vehicle from Sheehy Ford in Ashland, the first a 2014 Ford Focus ST and most recently a Ford Escape Titanium. Both times purchases were done with Darrick Randall. Darrick is laid back, nice and easy but he does know his cars and after some back and forth we finally came to an agreement and I drove away with a beautiful new SUV. A big thank you to Darrick and all the folks at Sheehy.


Great Experience !

5
Tikibartender on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying our new car at Sheehy of Ashland was the easiest and fastest new car sale that my wife and I have experienced. Our sales person was Kevin Doherty, I had several phone conversations with him to make sure this car was exactly what we were looking for and what we could expect on our trade in before we made the trip from Harford County, Maryland which was 4 hours away to purchase our new vehicle. Kevin went over and above to make sure this deal went as easy as possible for us being we were traveling more than 140 miles to get to the dealership. I told him we would make the trip last Wednesday, he told me he was off that day but would change his plans with his kids to meet us at lunchtime to help us with the deal. We arrived and met Kevin, he showed us the car, put our car in for the trade allowance, we test drove the new car, we returned and agreed on the deal and started paperwork. Kevin had us filling out paperwork while finance started their paperwork and within minutes we were signing finance paperwork with Amy in finance. Kevin put temporary tags on the vehicle while we were signing finance paperwork, we were done and on our way. This was truly the best car buying experience that we have experienced and trust me, we are both retired and have purchased a lot of vehicles in our time. Thank you Kevin for the pleasurable experience and thank you Amy for working well with the finance part of the deal. I have worked in service all my life so I can appreciate the excellent service that Kevin has provided for us, he was down to earth, very professional and could not have been more helpful with this experience!!


Very pleased with my experience in getting my new vehicle

5
Keep it rolling 24680 on 06/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealing with Jessie Melville was a pleasant surprise.I had been thinking of getting a new truck for some time but just regretted going into a dealership.He made tho whole experience pleasant.Jessie was able to answer all my questions and go over the entire truck with me


Sheehy Ford of Ashland

5
Nick Preli on 06/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my second purchase from Sheehy. This was as outstanding as my first purchase. I highly recommend that if you are in the market for a Ford product this is ware you shop.


Great experience

5
Ncb123 on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased quite a few cars and have had some bad experiences but I must say the sheehy Ford in Ashland is the best experience with have had buying a car


A twist and a turn, but I got what I needed

5
CSE, Ret. on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Senior Sales Leader Vincent Terrell and General Manager Kevin McLaughlin listened to what I wanted and worked together to see that I got it. I think you can trust these guys to do what they promise.


Bought Truck & Mustang.

5
Ponyup on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I have bought 4 vehicles in the past year from Sheehy Ford in Ashland Va. Each time was a pleasant experience for us. Nick was very polite and knowledgeable of the vehicles we purchased. I have already referred friends to him that were interested in buying a new or used vehicle. Vinnie was a pleasure to work with also. He made buying a vehicle exciting. They were both fun to work with.


Great Job

5
Mfouts9663 on 06/06/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kerry & Vinny earn a big thank you from us. They worked hard for 3days to find the right car. This is the 4th car we have bought thru Kerry. And we will be back the next time we need a car.


great experience

4.6
kwatkins2194 on 06/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

This was my first time buying a car and I had a great first experience. Kerry was awesome DAWG and Vinnie was very helpful and everyone made sure I left happy! I recommend buying a car fromhere!


Kerry is the best

5
Happy Customer on 06/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I have been dealing with Kerry Harrell for 12 years. We just purchased our 5th vehicle from him, we will not go anywhere else. He has great customer service, very knowledgeable, and takes the stress off.


It was a great experience!

4.6
Flymixx on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Kevin was excellent! He offered me load of information and pretty much trained me on the car before leaving the lot! Hey he even bought us the best pizza we've had in our life. I would recommend Sheehy and Kevin to pretty much anyone who wants a good honest car buying experience.


The perfect car buying experience!

4.8
Flymixx on 06/03/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kevin was excellent! He offered me load of information and pretty much trained me on the car before leaving the lot! Hey he even bought us the best pizza we've had in our life. I would recommend Sheehy and Kevin to pretty much anyone who wants a good honest car buying experience.


Great experience

4.8
Traci901 on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I worked with Kerry Harrell, who could not have been more helpful and accommodating. He really went out of his way to help me. Found just what I was looking for. And I'm loving my new (to me) car!


They were recommended to me!!

5
Knight74 on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The process from beginning to finish was great. Kerry provided options and when they were not exactly what I was looking for.. He provided more that were exactly what I was looking for. He worked hard at finding me what I was wanting.. Not just want they wanted to get me in. I had a great experience.. Never felt pressure and would definitely recommend to others.


We had been looking

5
Dawgs1295 on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had been looking for a particular model, but when Kevin sat down and explained it all to the wife, she was able to make a decision, and actually enjoy the car purchase decision. Kevin made the process a lot easier.


My best experience buying a car ever!!!!!

5
Cristian Pizarro on 05/24/2016

Customer Service: 5.0 Overall Facilities: 5.0

I just bought a certified ford in this dealer and Kevin Doherty the sales rep. Made it so easy and quick. He's a very polite and funny guy , my wife and myself enjoyed so much working with him to gind what we wanted . I would recommend this dealer and especially Kevin to everyone.


Highly recommend

5
Laxer18 on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike Johnson did an awesome job in assisting me with my new purchase! Would highly recommend him to anyone looking to have a great car buying experience


Life Long Customer

5
Quinton and Crystal on 05/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The level of service my wife and I received at Sheehy in Ashland,was nothing short of outstanding. Every step of the way we felt like we mattered. Antoine really gave his all to make sure we ended up in a perfect vehicle. Ric the service manager and Kevin in finance also stepped in to help out along the way. Eric went the extra distance to make sure we were happy with the APR and made the final steps painless. The level of service we experienced at Sheehy has made life long customers out of us,no need to look elsewhere. If you need a vehicle,this is the place to go,just ask for Antoine and enjoy feeling like a dealership actually cares.


Used car

4.6
Edge2015 on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

We actually went in for a new 2016 edge but Kerry throughly went through all of our options. He got us to test drive two different vehicles. We walked away with a purchase and a smile. He is a very good salesman and listens to the needs of his clients.


Easy, no pressure purchase of a 2016 Fusion Hybrid SE.

5
Jim H on 05/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony Nowlin assisted me in my purchasing a 2016 Fusion SE Hybrid. He explained equipment options, showed me several vehicles that I had looked at on the Sheehy web site, went for a test drive, and wrote up a sales order within 1 1/2 hours. He answered my questions well and gave me information about options available for me to make my decisions without any sales pressure. Once I made my decision I enjoyed dealing with Tony and plan to purchase another vehicle from him within the next several months. Tony is a nice person who made my buying experience great.


Great purchase experience

5
Jim H. on 05/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tony Nowlin of Sheehy Ford Ashland assisted me in my purchasing a 2016 Fusion SE Hybrid. He explained equipment options, showed me several vehicles that I had looked at on the Sheehy web site, went for a test drive, and wrote up a sales order within 1 1/2 hours. He answered my questions well and gave me information about options available for me to make my decisions without any sales pressure. I enjoyed dealing with Tony and plan to purchase another vehicle from him within the next several months. Tony is a nice person who made my buying experience great.


Thanks to Matthew K. for a pleasant experience.

4.7
K. Janss on 05/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Buying our Ford F150 was an unexpected pleasant experience thanks to Matthew Kachmar. His courtesy and concern that we obtain exactly what we wanted helped to make our buying experience a good one. He answered all our questions and followed up with the sales process. Vinnie was helpful in the financial part of the buying as well with filling out the many papers required.


EXPERIENCE

4.8
kkfm15 on 05/03/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I GAVE UP SHOPPING FOR VEHICLES ALMOST THIRTY YEARS AGO ONCE I MEET TERRY. I HAVE BOUGHT BOTH WORK RELATED AND PERSONAL VEHICLES AND HAVE ALWAYS BEEN TREATED FAIRLY. AS LONG AS TERRY IS WORKING FOR SHEEHY, I WILL CONTINUE TO BUY FROM HIM


Awesome buying experience

5
Syancey28 on 05/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Got an awesome deal without having to haggle. Visited many dealers trying to purchase my first truck and Sheehy went above and beyond to make me happy. Would reccomend them hands down above all the rest. If you want a great price and extremely easy buying process then Sheehy is the place.


Awesome buying experience!

5
Syancey28 on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got an awesome deal without having to haggle. Visited many dealers trying to purchase my first truck and Sheehy went above and beyond to make me happy. Would reccomend them hands down above all the rest. If you want a great price and extremely easy buying process then Sheehy is the place.


Great Trade!!

5
aemckinney22 on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My dealer Tony Nowlin was very helpful when is came to trading in my car! I couldn't be more happier. Thank you, thank you !!


Great Trade

5
Alicia P. on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My dealer Tony Nowlin was very helpful when is came to trading in my car! I couldn't be more happier. Thank you, thank you !!


No hassle everything

5
llayne68 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Searching for a vehicle for my wife brought me to Sheehy Ford. I spoke with Jesse Melville via telephone to insure the vehicle I was interested in was still there. By the time I arrived, (approximately 10 minutes), Jesse already had the car out front ready to show me. I was interested in the vehicle after seeing it on CARGURUS.com. Jesse had already pulled the CARFAX and was knowledgeable about the car. The price was several thousand dollars less than KBB.com price. It was a few thousand dollars less than NADA.com. Jesse was knowledgeable about the finance process as well, explaining that my credit union (Connects) participated in the CUDL program. (Credit union direct lending). I had been preapproved at certain percentage, the actual final came in more than a percentage point lower. Vinnie took care of all the financial stuff, seamless process, would recommend to everyone. THanks SHeehy, give Jesse and Vinnie a raise!


The patience and help from my salesperson and finance manage

5
queen collins on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales person Kevin Dehorty was excellent. He was patient and knew his Ford car business i was very lucky he was the the sales person that helped me.Vinnie, the finance manager was the best he got me a great deal even after all i took the store throughthey were both professional, courteous, and great with working with the customer and the finance bank.


Excellent experience, New F150

5
Amy & Sasha on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second new vehicle we've purchased from Antoine Lovick in two years. Personally, I don't like the process of buying a new car, all the anxiety of spending that much money makes my blood pressure rise. But Antoine is very laid back and all around nice guy. It made the stress of purchasing a new truck so much more enjoyable. And since it was our second time around, it was nice already know him. They found the exact truck I wanted and I had very specific wants since I intend to keep this truck for a long time. So it was nice to get exactly what I wanted and get it without feeling pressured at any time. I couldn't recommend them more, then entire staff was fantastic! We've had the other vehicle serviced there for almost two years and the service staff is excellent too!


Purchase Car

4.8
SmilesinVa on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jesse is an exceptional salesperson and great asset to Sheehy...knowledgeable, hardworking, patient and worthy of many thanks...I'm gonna return to Sheehy Ford just because of his service...


Purchase Car

5
SmilesinVa on 04/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jesse is an exceptional salesperson and great asset to Sheehy...knowledgeable, hardworking, patient and worthy of many thanks...I'm gonna return to Sheehy Ford just because of his service...


Dealer Review

5
sweet16 on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kerry was so hopeful, the Internet was down and was still able to help me out by suggesting cars that matches what I ultimately wanted. Kerry allowed me to test drive two cars to see which I preferred. He is a great sales man!


Great Experience!

5
Ray Heath Jr on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Looked around at several Dealerships trying to find the right Expedition EL with the right options at the right price for my wife. Found that at Ashland Sheehy. Jesse was great! I am a car guy, and I know my stuff, and he answered all my questions, and had done his homework on the vehicle and its features. Took an extended test drive with the wife, and she was sold. Jesse was excellent throughout the whole purchasing process. We dealt with John for the financing and titling and tagging. He beat rates by several percentage points from both my Bank and my Wife's. The whole process was an Exceptional Customer Experience!


Great Experience!

5
RayH on 04/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Looked around at several Dealerships trying to find the right Expedition EL with the right options at the right price for my wife. Found that at Ashland Sheehy. Jesse was great! I am a car guy, and I know my stuff, and he answered all my questions, and had done his homework on the vehicle and its features. Took an extended test drive with the wife, and she was sold. Jesse was excellent throughout the whole purchasing process. We dealt with John for the financing and titling and tagging. He beat rates by several percentage points from both my Bank and my Wife's. The whole process was an Exceptional Customer Experience!


Buying a new vehicle

4.6
Rythomas_88 on 04/16/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Stopped in over the weekend and purchased an f250. Thought the whole process was going to be difficult but Jesse made it a smooth and easy sale. Looking forward to continuing my business with you guys. Very professional.


Great salesman

5
Robert B. on 04/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thanks to everyone at the Ashland store. Tony was great once again, the wife is enjoying her new car. If your in the market for a Ford make sure to check Sheehy out. Great people no pressure and Honest prices.


Exemplary customer service

5
Mercury on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony made my first car buying experience a breeze. I felt comfortable and informed of the process and Tony went above and beyond to make sure I got the vehicle I was looking for at the right price. I cannot more highly recommend someone to buy a car through!


Fantastic Customer Service

5
mechvilleguy on 04/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Your impressed by the dealership when you drive onto the lot. Beautiful building, and the lot is well organized -- easy to find what you're looking for. Everyone is friendly and helpful, but not in an overbearing manner. My wife and I have just purchased our second car from Sheehy Ford Ashland, and we have every intention of coming back in the future.


New Ford Customer

4.8
khaley on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was looking to upgrade from a car to an SUV and Kerry Harrell helped me to choose an SUV that was suitable for me. He was super friendly and personable throughout my experience at Sheehy. I never felt pressured to make a decision I wasn't comfortable with. Kerry provided me with my best car buying experience yet.


Terry Paulette was very helpful in our buying Decision

5
The Pool Company on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Terry Paulette was our salesman during our recent purchase. He was able to answer all of the questions that we had and made the entire purchase experience very quick and pleasurable.


Ford Family For Life - Sheehy Customers for Life

5
Krjones on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased our second vehicle from Vincent at Sheehy Ashlans and he is hands-down the best salesman we have ever had the pleasure of working with. He went above and beyond - he found the perfect vehicle for us, made it work for our budget and made sure we were happy. He has earned us as his customers for life!


Ford Family, Sheehy Customers for life

5
K Jones on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We just purchased our second vehicle from Vincent at Sheehy Ashlans and he is hands-down the best salesman we have ever had the pleasure of working with. He went above and beyond - he found the perfect vehicle for us, made it work for our budget and made sure we were happy. He has earned us as his customers for life!


Great Sales Experience

5
Steward T. on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I bought a certified pre-owned 2013 Ford Focus SE from Kevin Doherty. Kevin treated us in a very friendly, courteous, and respectful manner. My wife and I had looked at two Ford Fusions, so Kevin got the keys. On the way to going to the Fusions for a test drive, my wife saw a maroon Focus and immediately wanted to test drive that car instead. Kevin graciously told me that since the car was for her, he would go back into the dealership and get the key. he directed my wife on a test drive route that tested the car in an urban setting and then on a highway setting, so that she could get a good feel for the car. She loved it! Kevin made us feel right at home while we waited for John McGrane to valuate the 2006 Mustang convertible that we were trading for the car; then for Vinnie to draw up the paperwork. We would like to thank Kevin for his outstanding customer service and to John and Vinnie as well! I want to thank John for recommending Kevin, as I bought my last car, a new 2013 Mustang from him. Since he's been promoted, he gave Kevin my information. I got a new warranty from Vinnie for my Mustang, recently. I am a long-time customer of Sheehy Ashland and before that Sheehy Ford in Marlow Heights - when I lived in the Washington, DC area! I think that Sheehy is a great dealership!


Very professional to deal with

4.5
Jim on 03/30/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I purchased a new F-150 from Jesse Melville. He was great to work with and knowledgeable. I found the truck i was looking for online and requested a price. I received a reply with 30 minutes. I went to see the truck and purchased it that same day. Sheey's price was well below other Dealers for the same truck.


Great Experience!

5
julia2016 on 03/29/2016

Overall Experience: 5.0

I recently purchased a 2016 Edge from Sheehy Ford in Ashland. I will highly recommend this dealership to my friends when they are shopping for a vehicle. Working with Maurice Shands while buying this car was an excellent experience. He answered all my questions, explained the technology that comes with the vehicle and pointed out all of the safety features that comes with the vehicle. The staff is very friendly as well as professional at this dealership and do not try to force you to purchase a vehicle you do not want. I will certainly be a return customer and recommend Maurice Shands to my friends.


Great Experience

5
Smoothjazz54 on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a 2016 Edge from Sheehy Ford in Ashland. I will highly recommend this dealership to my friends when they are shopping for a vehicle. Working with Maurice Shands while buying this car was an excellent experience. He answered all my questions, explained the technology that comes with the vehicle and pointed out all of the safety features that comes with the vehicle. The staff is very friendly as well as professional at this dealership and do not try to force you to purchase a vehicle you do not want. I will certainly be a return customer and recommend Maurice Shands to my friends.


Great experience!

4.8
Ken on 03/27/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We have had nothing but bad experiences at other dealerships and sales people. We were dreading the car buying process again but Jesse made it very enjoyable. He was very personable and not at all pushy which is one thing that will make us walk out the door. He really cared about making sure we got the best deal and the best car for us. Jesse really made it a great process and we would definitely recommend him and Sheehy Ashland to any of our friends.


Darrick Randall

4.2
Jim and Eileen Nemceff on 03/27/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Working with Darrick Randall when buying a car has always been a good experience because of his attention to customer service before and after the sale.


Great experience, friendly service

5
James McElrath on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were in the market as first time car buyers. We had a very limited time frame, as we were just flying in from overseas. I had a great email conversation with Kevin Doherty and when we showed up at Sheehy Ashland, he helped us through the process. Kevin got us into the exact car we wanted and we were out the door in about 3 hours. We could not be happier, either with the purchase experience, the service or with our little Ford Focus. Thank you Kevin and Sheehy Ashland!


F-150 Purchase

5
Beast on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Having made multiple car purchases in the past this was certainly one of my more positive vehicle purchasing experiences. In addition to the general buying process, Antoine was very helpful with marshaling the additional work to add on a 6" Lift Kit as a part of the purchase. Overall, Antoine did a great job throughout the entire process. Thanks, Antoine!


F-150 Purchase

5
Beast on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Having made multiple car purchases in the past this was certainly one of my more positive vehicle purchasing experiences. In addition to the general buying process, Antoine was very helpful with marshaling the additional work to add on a 6" Lift Kit as a part of the purchase. Overall, Antoine did a great job throughout the entire process. Thanks, Antoine!


Lisa Johnson

5
Happy Customer on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Lisa did an excellent job. I will keep coming back to Sheehy Ford of Ashland because of her.


Kerry rocks !!!!

5
FIrst time Ford buyer on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2016 Ford Fusion in September and the experience at this dealer was great !! Kerry has got to be the most easy going, no pressure sales person I have ever dealt with !! His personality is the best and such a great guy to talk too. I wanted the metallic grey in the car, which the dealer didn't have but they worked their magic and found one and had it delivered a few days later to their dealer. The financing was fast and just a great experience. I would recommend this dealer to anyone !! You have to ask for Kerry he is awesome and his laughter is priceless !! My husband wants a truck soon so we will be back !! Theresa E.


Kerry is the Man!

5
Fusionlove on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was referred to Kerry by a friend. I was in the worst position ever; going through a nasty divorce, a lien on my car, not so good credit(due to my husband), and no down payment. I walked in knowing that I wouldn't be able to get a car, but it was worth the try. I met with Kerry and I immediately knew I was in good hands. I drove away in a 2016 Ford Fusion. As I was signing for my new car, I broke down in tears. I was so grateful to be given a chance and to have met Kerry! It has been 4 months since that day. I love my car, my credit is improving, and I refer every person looking to buy a car to Sheehy Ford Ashland. You need to speak with Kerry!


Go See Vincent

5
bill4050 on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vincent helped get me in my F150 by helping me with a trade-in, financing, and a great price on the truck. He could do what no other dealerships could do in terms of what he offered me to make my purchase happen.


Buying a new car is easy at Sheehy of Ashland

5
diamonbird on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Some friends of ours told us of the guy to see at Sheehy Ford of Ashland, Vincent Terrell, so we did and we're glad we did...Vincent made buying a new car so easy it was unbelievable and we will be back for our next new car! Thanks Vincent and Sheehy!


Kerry is the Man!

5
Fusionlover on 03/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was referred to Kerry by a friend. I was in the worst position ever; going through a nasty divorce, a lien on my car, not so good credit(due to my husband), and no down payment. I walked in knowing that I wouldn't be able to get a car, but it was worth the try. I met with Kerry and I immediately knew I was in good hands. I drove away in a 2016 Ford Fusion. As I was signing for my new car, I broke down in tears. I was so grateful to be given a chance and to have met Kerry! It has been 4 months since that day. I love my car, my credit is improving, and I refer every person looking to buy a car to Sheehy Ford Ashland. You need to speak with Kerry!


Service Department

1.6
lstanley on 03/22/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 1.0

My daughter bought her first vehicle at Sheehy in Ashland, a new 2014 Ford Focus. The sales person was wonderful however the service team is not helpful. She took the car in for service in February, the problem with her car is worst now. They say it needs new tires even though the tires that came on the car were 60k mile tires and the car has around 30k. She has tire rotation completed at service dept. Now it feels unsafe and they want $115 to tell her whats wrong with it again! My daughter and I have both called trying to reach a service advisor to help with the issue on the car. We have gotten the run around and transferred from one person to another. we are always told that Meghan the advisor will call us back but neither of us has received a return call. Im sure they are busy but someone could have enough consideration and call back when they say they will. I believe they have taken advantage of my daughters age and her trust!!


Great expierence

4.8
Nick on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We bought a Ford Escape last December and Brantely was awesome to work with. I would highly recommend Sheehy and in particular having Brantely as your salesperson.


Great Customer Service

4.8
Customer on 03/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I had a great experience at Ashland's Sheehy Ford. They offer great customer service, providing valued knowledge, insight and assistance when purchasing my new vehicle.


Maurice Sands

5
dianafoucus2015 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have received excellent service from Sheehy ford. I want to recommend Maurice Sandes. . He has helped me with two bys from Sheehy ford. He gives excellent service, and takes care of his clients. I will return to see him the future.


Brantley Slater

5
Michelle Penn-Bagley on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were just tired of making payments on a used van and paying for repairs.We decided to search the web for vehicles that night not knowing we would be contacted by Brantley at Sheehy Ford in Ashland, VA.Brantley set the scheduled up for us to come and it was all up hill after that.We walked away proud new owners of a 2013 Chevy Malibu LS.It has great gas mileage and is perfect for me and my family. God Bless You Brantley


2016 mustang GT Fantastic

5
Markxxc on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything from start to finish was exactly as stated and all was a smooth stress-free experiencethis was the second deal I have done with Sheehy auto group and both time been very satisfied


Great Experience

5
shanbrooks78 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Josh Shepard assisted me in purchasing my new to me vehicle in January. I am in the process of rebuilding my credit and he worked with me for about 3 months until he was able to get me in the car I wanted at an affordable rate. I was a nervous wreck during the whole process and he was very patient and great to work with. I highly recommend working with Josh as he was great to work with.


Great guys

5
robertsmau on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony Nowlin is one of the best salesmen I've run across and Sheehy Ford is awesome. I started shopping for a truck and after visiting a couple of dealerships I was ready to just keep driving mine. Nothing is more frustrating then a salesperson that knows nothing about the cars they are selling and only asks where you need your payments. I was a cash buyer and wanted the details of the trucks. Tony knew everything! The dealership didn't push what they had on the lot and spent a week finding the right truck to bring in. The real surprise came in negotiating when they looked up the company I worked for and found I qualified for X-plan pricing. That gave me a better deal then expected without any haggling. Thanks guys!


CUSTOMER SERVICE

5
anna l on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a excellent experience at Sheehy Ford with Antonio Nowlin when I brought my car very nice polite and couteous very helpful and just good customer service


Lisa Johnson found the vehicle we wanted.

5
New car2016 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Lisa Johnson had our vehicle brought in from Maryland. She patiently explained all the features of the car. It couldn't have been a better experience


Great experience

5
shanbrooks78 on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Josh Shepard assisted me in purchasing my new to me vehicle in January. I am in the process of rebuilding my credit and he worked with me for about 3 months until he was able to get me in the car I wanted at an affordable rate. I was a nervous wreck during the whole process and he was very patient and great to work with. I highly recommend working with Josh as he was great to work with.


Friendly folks at Sheehy Ashlans

5
Ernie on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service from Brantley in the sale department. I have 131,000 miles on my 2013 Fusion. It will be three years old the end of August.


Great dealership!

5
Brenda on 03/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our purchase was easy and everyone at the dealership was wonderful to work with. Kevin took the time to go over everything about the vehicle with us. He followed up with us and was great to deal with, This was our second purchase from Sheehy Ford. It is worth the hour drive each time!


Brantly makes car buying easy and hassle-free!

5
DonnaB on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After finding the vehicle I was interested in on the Sheehy Ford website, I traveled from Suffolk, VA to Ashland to purchase the car. Prior to my in-person visit, I worked with Brantley Slater by phone and email to get the process started. He was fantastic to work with and made the buying experience quick, easy and hassle-free. I would highly recommend Brantley and will return to Sheehy Ford when it's time for my next car purchase!


Oustanding

5
NickQ3 on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brantley did an awesome job with helping me with the purchase of my super duty. Brantley answered all of my questions, and I really felt as I was part of the Sheehy team. I will be a returning customer.


Best salesman hands down

5
Parmusmc on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought many cars in the past but have never had such a wonderful car buying experience like I did when I purchased my new Ford from Sheehy Ford of Ashland. Brantley Slater was the most honest and helpful salesman I have ever had the pleasure to work with. He has gone above and beyond to ensure I am pleased with my purchase. I currently live in Annapolis, MD but will definitely travel to Sheehy Ford to work with Brantley on my next Ford vehicle. Overall best salesman and best dealership to work with.


March 19, 2016

4.8
lcgregory on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Had a great experience working with Lisa Johnson yesterday on the purchase of a Ford Edge. Thanks, Lisa. I know I will enjoy the Edge!


Excellent Service

5
keisha on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nicolas did an exceptionally job helping me to find my perfect Car. I really wasn't sure what I wanted, but Nicolas gave me all the information about each car. He is very knowledgeable and that made a big impression on my decision. Thanks for the excellent service.


Maurice Shands - salaesmen of the year.

5
Maurice Shands on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Maurice Shands - I have dealt with this salesmen on a lot visits and I bought a Jeep from him and love it, great service and knowledge base.


Super Salesman

5
Mleake on 03/20/2016

Buying Process: 5.0 Overall Facilities: 5.0

I bought a 2015 Taurus from Vince Terrell. I retired from Ford Motor Co after 37 years. I was the accountant and benefit rep for all the employees. I'm 88 years old and have had many Ford cars. Vince was one of the best salesman I have ever bought a car from. Thanks Vince Mleake


needed a used car to pull a trailer.

5
Charles and Jane on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We still love our Ford Explorer we got from Sheehy Ford of Ashland. Vinnie treated us like we were someone special when we first came there looking for our car. And he still treats us that we when we come in for regular service and maintenance. We always look forward to seeing him when we come in. And still loving the explorer. Thank you Vinnie, Jane & Charles


Brantley makes car buying easy and hassle-free!

5
Donna B on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After finding the vehicle I was interested in on the Sheehy Ford website, I traveled from Suffolk, VA to Ashland to purchase the car. Prior to my in-person visit, I worked with Brantley Slater by phone and email to get the process started. He was fantastic to work with and made the buying experience quick, easy and hassle-free. I would highly recommend Brantley and will return to Sheehy Ford when it's time for my next car purchase!


Purchase

5
NICKQ3 on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Brantley at Sheehy Ford did an outstanding job with helping me by my Super Duty. I will purchase more Fords from Brantley and Sheehy


Best Salesman hands down

5
Parmusmc on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought many cars in the past but have never had such a wonderful car buying experience like I did when I purchased my new Ford from Sheehy Ford of Ashland. Brantley Slater was the most honest and helpful salesman I have ever had the pleasure to work with. He has gone above and beyond to ensure I am pleased with my purchase. I currently live in Annapolis, MD but will definitely travel to Sheehy Ford to work with Brantley on my next Ford vehicle. Overall best salesman and best dealership to work with. Eric Parmiter.


Kevin Doherty is the Best Salesperson

5
Happy Car Buyer on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Buying a new vehicle at Sheehy Ashland Ford was the best experience we ever had because of Kevin Doherty.


Great place to buy/trade-in your vehicles

5
jonb on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Whatever kind of vehicle you are looking for.....go to Sheehy Ford Ashland, Find Antoine Lovick & let him go to work for YOU!!!! if they do not have EXACTLY what you are looking for on their lot, he will work tirelessly until he finds it for you.....great can do attitude,,,,,thanks again Antoine


The Way Car Buying Should Be

5
Barry on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2016 F-150 from Brantley Slater at Sheehy Ford in February 2016. It was a special order and I must say, it was the smoothest and easiest car buying experience I have ever had. Brantley was always courteous and was responsive to my questions. We communicated via email and his personal cell phone number. When I picked the truck up, the paperwork processing was straightforward with no high-pressure pitches to purchase additional services. Brantley showed me the various features of the truck and paired my phone with the Sync system. Brantley also followed up with a phone call a couple of days later to see if I had any questions or was having any problems. I am very pleased with the truck and would recommend that anyone interested in purchasing a Ford vehicle should consider talking to Brantley Slater at Sheehy Ford.


Vincent Terrell is my# 1 salesperson

4.2
Deborah d Logan on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

Vincent sold me my first Fusion and when I get another he will certainly be my sale person, very friendly,polite and very knowledgeable of his job


Brantley Slater and Sheehy Ford

5
Jim Kocot on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My family has bought a 2013 Ford Focus, 2014 Ford Explorer, 2014 Ford Escape, and 2015 Ford Focus from Brantley Slater at Sheehy Ford. He is by far one of the best salesman we have ever dealt with. Polite, friendly, and honest. Goes the extra mile to make sure you are happy. The Kocots.


Everything I was Looking For

5
DanK on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brantley sold me my Ford Escape and was everything I could ever hope for in a sales representative. He informed me as the customer in a way that helped me understand the vehicles I was looking at, but avoided pushing the sales and making it feel like a numbers game. He really seemed to care about me as a person, and helped get me a great car and a great deal!?


Vincent is amazing

5
RNnVa on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Vincent Terrell was amazing to work with while we were buying our truck. We told him what we wanted and he line up several trucks for us to drive. In a couple of hours we were on our way home in a new F-250. Vincent even checks on us when we bring the vehicles in for servicing. He goes the extra mile. I will definitely buy from him and Sheehy Ford Ashland the next time we are in the market.


New Car Buying Experience

5
Planning for an Escape on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a great buying experience. Evan Hartwell responded to an online inquiry and worked with me through the entire experience. He found the car with all the features I wanted and more. Everyone at the dealership was very helpful. A great overall buying experience.


Purchased

5
Drettiray4 on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Lisa Johnson was a very personable and courteous salesperson. She handle my purchase from beginning to end. Looking forward to doing business with her again.


Brantley Slater

4.8
JimKo71 on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My family has bought a 2013 Ford Focus, 2014 Ford Explorer, 2014 Ford Escape, and 2015 Ford Focus from Brantley Slater at Sheehy Ford. He is by far one of the best salesman we have ever dealt with. Polite, friendly, and honest. Goes the extra mile to make sure you are happy. The Kocots.


Everything I was Looking For

5
Dank098 on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brantley sold me my Ford Escape and was everything I could ever hope for in a sales representative. He informed me as the customer in a way that helped me understand the vehicles I was looking at, but avoided pushing the sales and making it feel like a numbers game. He really seemed to care about me as a person, and helped get me a great car and a great deal!?


Thanks to Antoine

5
MK on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently purchased a 2016 Ford Escape and Antoine Lovick was great. We enjoyed working with him - he listened to our needs/wants carefully and then worked with us to find exactly what we were looking for. We never felt pressured and he was very easy to work with and pleasant through the whole process. The car buying process is never an easy one, but Antoine made it much more pleasant than we expected. Thanks - we love the car and would recommended Sheehy and Antoine to anyone interested in a new car!


F 250

4.8
Pumpkin on 03/19/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought a f250 from Carlos H and I am really enjoying it. I got great service from Carlos and will be back when I'm ready for another one. Jeff Sears


Thanks Vincent Terrell !!

5
Recelin on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently worked with Vincent Terrell to purchase my new Ford Fusion. He went above and beyond to offer me pristine customer service. I would reccommend him to everyone who is planning on purchasing a new car. The best salesperson at sheehy ford of Ashland !!


Great sales experience

5
RandyH60 on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my 2012 Fusion here and had a great experience then and excellent service since. So when my son was looking for his first car this was the first dealership we visited. Jarad Perkins met us outside and was very friendly from the get go. When the used car my son was interested in looking at was on a test drive Jarad showed us the used car area while he went to check on that car. My son looked at several cars but eventually found the car he would buy, a very clean 2012 Focus hatchback. Jarad was very helpful throughout the entire process. Call ahead and ask for him!


Thank you Darrick Randall!

5
Clslaydon on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sheehy Ford in Ashland is really a great dealer. Darrick Randall was very helpful and kind and I felt that they listen to your needs and wants for getting a good and reasonable deal.


Thank You, Kerry!

5
M Wall on 03/19/2016

Overall Experience: 5.0

So glad I went to Sheehy Ford in Ashland!Not only was Kerry knowledgable and patient, he was so much fun! I haven't purchased a vehicle in 13 years so it was a bit nerve racking to think about starting the whole process. Kerry was excellent to work with. He took all that worry away. Love my new ride, Kerry! Thank you so very much!Brownie :)


Vincent Terrell-- best salesman at Sheehy

5
Recelin on 03/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently worked with Vincent Terrell to purchase my new Ford Fusion. He went above and beyond to offer me pristine customer service. I would reccommend him to everyone who is planning on purchasing a new car. The best salesperson at sheehy ford of Ashland !!


Excellent Customer Service

5
Bennett Brown on 03/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly and down to earth. Made car buying easy.


Professional Sales and Service

0
Bill on 03/19/2016

No pressure like the normal dealership, stuck with my needs and considerations to provide the best lowest cost. On time delivery which exceeded most others.


Excellent Service

5
JAYJr on 03/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Vincent Terrell is an excellent Salesman he is interested in supplying excellent service to his customers all the from introduction to completion and is still there for customers after the sale. I will always go back to Vince.


thanks!

5
JoniD on 03/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

thank you Kerry Harrellson....still loving my Ford Edge and will be back for another one in the future


no hassle, pain free experience

4.8
Brandon on 03/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was in the market for a 2016 F-350 DRW truck. I met with Matt Kachmar at Sheehy in Ashland, VA and told him what I wanted but that I wasn't ready to buy that day, I was just starting to look and get an idea for what I was going to have to spend. He told me every thing I needed to know, and never pressured me at all. about 2 weeks went by and I did plenty of research to make sure I was going to get what I wanted, called Matt and told him to find the truck. The next day he had it transferred from another dealership and I was on my way. I couldn't be happier, Love my truck and would recommend Matt any day of the week. He is definitely a man of his word which is hard to come by these days.


Kerry was fantastic to deal with!

5
AmeyB on 03/08/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kerry Harrell was an excellent sales representative. We purchased a 2014 Ford Fusion Titanium. This was probably my easiest car buying experience, and I've bought a few cars. He helped work through exactly what I was looking for and gave me exactly what I needed in a car. My husband and I tested several cars, and it felt like we were his only customers through the 3 days of choosing the car, making the deal, and prepping it for us to take home. There was no pressure for the sale and he bottom-lined everything for us.


excellent

5
Zaim on 03/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Terry Paulette, was knowledgeable. I drove from Connecticut to purchase a 2015 Ford Transit, diesel, with the reading body. The price was lower than Connecticut dealers, well worth the trip. This dealership is very professional, accommodating. No pressure, no gimmicks. Happy with new work van, I highly recommend them if you are in the market for a new vehicle. John, from financing was very nice, he didn't pressure for any extras. This is the way all dealerships should be. Terry, contacted me a day later to ask on me well being, and how my trip went. A true professional. Thanks.


Great experience!

5
jrmvt on 03/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a new Ford Flex from Tony at Sheehy and it was a great experience! You can tell they are in the business of selling cars and creating "customers for life." There was no high-pressure sales, not even when talking to the finance guy about the extended warranties and such. They just want to sell cars and have customers leave feeling good about the experience. I will definitely be back the next time I'm car shopping!


Great Experience!

5
jrmvt on 03/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a new Ford Flex from Antonio at Sheehy and it was a great experience! You can tell they are in the business of selling cars and creating "customers for life." There was no high-pressure sales, not even when talking to the finance guy about the extended warranties and such. They just want to sell cars and have customers leave feeling good about the experience. I will definitely be back the next time I'm car shopping!


Happy Happy Happy

5
Paul D on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were shopping around for F150 XLT 4x4 Super Crew and found a 2015 at another dealer, thinking it was a good deal. We visited Sheehy to see what they had. Mr. Kerry Harrell showed us we could get a new 2016 with extra features that the 2015 did not have for less. Also minus the dings and less miles the 2015 had. Kerry was very knowledgeable I enjoyed his great sense of humor. He worked with us to get the truck of our dreams. Great guy, easy to work with. Thumbs up to Vinnie Ingarra who gave us great financing.


Quick and easy

5
TomB on 03/02/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr Kerry Harrell was us to every challenge we had in buying a new car. We arrived at the dealership before it opened on a Sunday. We were just looking at cars and he came out and said "we are not open yet, but how can I help you". He answered all of our questions and demonstrated a great knowledge of his product, this case 2015 Ford Escape. We did not have our trade in with us but he asked us questions about it and even got his sales manager to give us a good offer on an unseen trade in. We were impressed with his ability to get the deal done. I would recommend him and the dealership to everyone in the market for a Ford product or a good preowned car or truck.


Best price , quick and easy process. Go see Nick!

5
Johndiaz on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Couldn't be more impressed and happy with my experience at Sheehy. They answered all my questions, gave me a great price online, and had the truck waiting for me when I arrived. I would recommend Nick and his team to anyone.


Return customer

5
Teemred on 02/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony, Kevin, Vinnie have made the new car experience much easier far less of a hassle than ever before. I would suggest giving them a shot at your business before shopping elsewhere. Thanks for a Grrat New F 250R. Burrows


Great service

5
Happy Customer on 02/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service! I thought that because of my not so good credit I wouldn't get approved or if I did then it would be for a little car with an outrageous monthly payment. However, these guys worked it out for me! I got a nice brand new car at a great rate and affordable payments. Thanks guys!


great person to work with.

5
d snader on 02/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of working with vincent on the purchase of a new ford. He worked with me when I had a hard time making up my mind on which vehicle to buy. He was straight forward on the price. The entire procedure was surprisingly quick and effortless. Thank you Vincent. D Snader


Great Experience

4.7
BethM-Ashland on 01/27/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

Brantley, Maurice and John were great. I did feel a bit rushed because of "limited time sale" for a discount, but I do love my new vehicle!


Go to Sheehy & see Antoine

5
retqmc7 on 01/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Antoine is the one to go to...We had bought a couple vehicles from him in the past, so all I needed to do was call him, then emailed a list of what we were looking for & he went to work...throughout the search process we changed things up a couple times as to what we needed on our Expedition, & he would just roll with the changes...he finally came up with THE Expedition for us....called us to come check it out....greeted us at the door....took our keys for the trade.....handed us the keys for a test drive...we returned to the dealership.....came to an agreement on $$.....signed a couple papers....took our new vehicle home.....all within an hour & a half.....probably would have been quicker, but I had to give him grief over his Cowboys.....Call Antoine....he WILL TAKE CARE OF YOU!!!!!! Came back 2 days later to have a remote starter installed....dropped off on my way to work....Antoine called me by lunch to let me know I could pick it up anytime....what service!!!!!


Antoine is GREAT

5
JonB on 01/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Antoine is the one to go to...We had bought a couple vehicles from him in the past, so all I needed to do was call him, then emailed a list of what we were looking for & he went to work...throughout the search process we changed things up a couple times as to what we needed on our Expedition, & he would just roll with the changes...he finally came up with THE Expedition for us....called us to come check it out....greeted us at the door....took our keys for the trade.....handed us the keys for a test drive...we returned to the dealership.....came to an agreement on $$.....signed a couple papers....took our new vehicle home.....all within an hour & a half.....probably would have been quicker, but I had to give him grief over his Cowboys.....Call Antoine....he WILL TAKE CARE OF YOU!!!!!!


purchasing a car

4.8
Katrinia Lewis on 01/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was preapptoved and just picked out my car. All of the paperwork was done ,so basically I just had sign & drive. Everyone was friendly and very helpful thru the process.


Great Purchase - easy and fun!

5
PowhatanBuyer on 01/17/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I never thought of car buying as fun but Kerry Harrell and Vinnie Ingarra certainly made the process easy and enjoyable. They were warm and friendly and took the time to get us the car we wanted at a great price. I am so thrilled we drove out to work with them and will buy our next car there.


Nice people

4.8
harriet7 on 01/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Had a great time getting a good deal on the van and left very satisfied with the service delivery and the friendly disposition of the staff.


Great Experience!

5
MBilter on 01/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had seen the 2007 Dodge Nitro in Sheehy Ford of Ashland's online inventory, so we decided to go check it out in person. Kerry Harrell was our salesguy, he was informative and answered all our questions. Kerry was great to work with, and we ended up bringing the Nitro home. Thanks again Kerry!


Owner of a 2016 Focus!

5
jakwimmer on 01/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kerry Harrell was knowledgeable and fun to work with. Genuine guy, straight shooter, honest and we got everything we wanted in a car and more.


Pleasant surprise

4.8
Bwd on 01/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We went into Sheehy Ford in Ashland just to get a comparison against other cars we were considering.Kerry Harrell met us at the door with a genuinely friendly welcome and, listened to what we wanted. He steered us to the car we ultimately bought. Friendly service, competitive pricing, great experience.Nice business card Kerry!


Great buying experience

5
rascott3 on 12/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin D and Emily assisted me in purchasing my 2016 Mustang! They both assisted me in a professional and supportive manner!! My buying experience at Sheehy Ashland was the BEST experience I have ever had while purchasing a car!!! Please visit this dealership, they have a GREAT team of people there!!


AWESOME PEOPLE!

5
FocusFam on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Sheehy Ford in Ashland for helping us figure out what type of car we needed to get the gas mileage we needed with the price we could afford! Kevin explained EVERY step of the process and made sure we knew exactly what was going on.Vinnie did the same thing.They didn't have a car that fit us in stock but they got one from another dealer and had it sent over and we couldn't be happier! You guys are awesome! Kevin is slowly but surely becoming our family go-to man when it comes to buying our cars! Thank you for everything!


Kerry, you were awesome as usual!

5
athiker13 on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased five vehicles with Sheehy Ford of Ashland, Kerry helping us on two, and the satisfaction was excellent as always. Kerry had everything ready when we arrived so there was little paperwork to deal with and he had our vehicle ready for us to pick up. Kerry keeps you informed on the details and calls you with any changes or ways to help save you money. All five of our experiences with Sheehy in a purchase has been excellent. Thank you guys again!


Love my new mustang!

5
Haley on 12/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I HIGHLY recommend buying from Sheehy Ford of Ashland. After a long treacherous weekend of car shopping, with many deadlines, EMILY as well as fellow staff members, definitely delivered top of the line service! I stopped in, told them what I wanted, and the next day I was put in the EXACT car I wanted. Not only that but they went above and beyond for my vehicle purchase as far as warranties, features, and making sure I was happy with my purchase. Go see Emily and let her help you get into the right car!! Overall experience was awesome and I will be sending my friends and family! Thank you guys! I love my new mustang!


sales pitch but lack service afterwards bad

1.8
Rosner Sux on 12/07/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

I did purchase a new mustang from Sheehy Ashland. Was so happy to buy a new mustang, but after the sale things went south in a hurry and are still south after 8 months. nothing is fixed , no solution as to making it right and there is a huge lack of concern to make it right. Never once did the general manager ever get involved to remedy this or show a concern. 8 months after the sale, when your told the GM is going to call you to get it straight and 5 days later still no call. Whats important here. But they made sure the first day to point out ,, fill out the survey, make sure you check all excelllent. make us look good. Yea, they look good on paper but in reality not so much. If you want the real truth, documentation, photos, reciepts, the real truth, just leave a new review with a email and I'll be glad to forward 75 photos and copies of all reciepts, documents to show the real deal.I didnt want to go this route to bash a dealer or list names of those that display lack of concern. I wanted my new car to look new, be new. But I guess spending 40k is to much to ask for new.


Derrack Randell

5
JanetLW on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Derrack Randell did an excellent job in helping us secure the F-150 that we wanted. He was knowledgeable and went out of his way to help us. We felt like we were working with a professional at all times. He even called to offer his assistance after the sale and see how we liked the truck.


Job well done.

5
Mattstew on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Darrell did a great job explaining and providing a tour of inventory. Darrell showed interest in the cars, Knew plenty about all of them as well. Job well done.


Easy experience

5
seane1414 on 11/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I visited Sheehy on Black Friday hoping to find a used Explorer to replace her 13 year old suburban. Sales associate Lisa Johnson did a nice job showing only the vehicles in our price range and what we were looking to buy. There was no pressure and everything went great.


Easy experience

4.7
SeanE1414 on 11/29/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My wife and I visited Sheehy on Black Friday hoping to find a used Explorer to replace her 13 year old suburban. Sales associate Lisa Johnson did a nice job showing only the vehicles in our price range and what we were looking to buy. There was no pressure and everything went great.


LifeSaver!!!

5
Fusionlove on 11/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just came to the dealership to get an appraisal on my vehicle with a lien, due to my ex-husband. I knew I was not in the position to buy a car with no down payment and bad credit. Mr. Harrell worked so hard FOR ME! Not just for a sale, but for me. I left there with a brand new car, with an affordable monthly payment! With all that I was going through, I was finally able to catch a break, all with the help of Mr. Harrell. He is all about customer service and meeting the customer's needs.


Ashland heroes :-)

5
LadyVol on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a truck I couldn't trust from another dealership. Kerry Harrell at Sheehy Ashland helped me find a great truck, at an awesome price in no time flat! He surprised himself with how sweet the deal was. :-) My hero! Sheehy Ashland now has a customer for life.


Great Experience buying vehicle at Sheehy

4.8
wudge on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Vincent Terrell was the salesperson who sold me a new Ford Explorer. Mr. Terrell was friendly and knowledgeable about the vehicles. The process was a smooth transition. Mr. Terrell carefully guided me through all the features of the vehicle. He also has followed up with me personally via phone and has been accessible to answer additional questions. I recommend Sheehy Ford and Vincent Terrell.


Happy Customers

5
Serena on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Lovick always greeting customers at the door. He sold me a 2012 Fird Fusion in April of 2015 and on November 9, 2015 I upgraded to a 2016 Ford Fusion Se. I'm loving this car thanks for always making sure we were ok from the time I pulled up until the time I drove off and even afterwards. I will definitely refer my family and friends to you. Thanks for always putting us first :)


Excellent

5
ang2016 on 11/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had an excellent experience with Mr Kerry Harrell. He has SOLD me my 2nd car, which I have fallen in love with...Thank You


Kerry is the man!

5
Tlewis48athotmail.com on 11/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Kerry was so nice, professional, and helpful. He saved us a lot of money with no hassle and his main focus was customer satisfaction. We let everyone know where we purchased our new F150 and to go see Kerry.


Darrick Randall / Excellent Rep at Sheehy Ford

5
Joe S. | Fredericksburg on 11/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My sales rep Darrick was top notch, answered all my questions about features on multiple model trucks. in other words, the man knows his products.. Thanks, Darrick!


Great Experience; 2nd purchase from Sheehy.

5
Tom Patriot on 11/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales person was Josh Shepard and he did a fantastic job. The sale was very smooth with no problems in the process. The finance expert, John Seal, the person I bought my first car from at Sheehy, made the finance process easy as could be and the sales manager John McGrane rounded out the team with a great performance. I will continue to use Sheehy because they are honest and sell a good product at a good price.


Excellent Salesmen!

5
His name on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had the pleasure of working with Tony Nowlin. He made our car buying experience better than we could have ever imagined. Thank you Tony for going above and beyond to make sire your customers are happy!


Customer Centric and Service Committed

5
Michael T on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Antonio Nowlin and the sales / finance support team are truly committed to ensuring the customer's desires and requests are met or exceeds expectation. Specifically, the service team always provided great maintenance on my Ford Focus, but it was clear to me their concern was as much mileage as I drive on a monthly basis it may be time to look at an upgrade. Hence, Mr. Nowlin received my phone call on his day off; took my specifications and a few days later presented me with options all were wonderful but the Ford Fusion I selected was the ONE. The Finance side of the house always does an impeccable job assisting me and support Mr. Nowlin's goal of customer satisfaction. In closing Sheehy Ford Ashland is a very professional, courteous and comprehensive Sales & Service organization. My recommendation if you are reading this review; stop and consider what has been written and make a visit to Sheehy Ford Ashland ---ask for Mr. Nowlin and I am confident your review will be just as exciting. Michael TerryDirector of FinanceIOWC


A Great Experience

5
truckguy,bob201 on 10/29/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went there looking for a used truck I had seen on their web site. I got to dealership at closing on Sunday ( Oct 25th ) at approx. 5:10 pm . Kerry, after dealership was closed took the time to see if he could help me locate this truck. He located this truck, went and got keys so I could see interior of truck. I got his business card and came back on Monday during store hours. Now he was very busy this Monday, handling several customers, including myself, so I looked around , while he was helping someone else, spotted another truck, some how he got me keys to test drive this truck, and said test drive it for 24 hours, so I did. Needless to say I had the Best experience I have ever had at a car dealership. I will buy my next truck from Kerry at Sheehy Ford /Ashland . I will recommend to everyone I know to buy from Sheehy Ford /Ashland. The Experience was Great !


Do Not Work With Sheehy

1.8
IHerring on 10/28/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

Do not buy your car from Sheehy Ashland. Don't.Want to know why? Because frankly they don't listen, offer false promises, and you get screwed over because of it.When I bought my vehicle I told them SPECIFICALLY I did not want to pay for the VIP service, but lo and behold once I got the vehicle, there it was tacked onto my loan.Also, if you're promised something make sure they deliver because you'll end up screwed. I was promised free Siruius Radio for 30 days, never happened. Was promised they would hold onto a second key whenever I needed it (they said they had it held there) and surprise again, that wasn't the case so that when I did lose my key I had to continue to pay for something I shouldn't have.Make sure you get your car tested as well before you buy it, one of the speakers was blown when I purchased the vehicle but I was assured by the salesman it was "Just how it sounds on SYNC"The speaker is blown, I'm paying more on my loan than I want, and I had to pay extra for a key I shouldn't have to begin with.DO NOT DEAL WITH SHEEHY, THEY WILL SCREW YOU OVER.


Exceptional Customer Service

5
Terri B on 10/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came to the dealership with a specific price range. Kerry immediately assisted me and showed me the cars in my price range and allowed me to test drive them for comparison. He is very knowledgeable and knew all of the features of each vehicle. Kerry listened to my needs and delivered everything that he promised while ensuring that all my purchasing needs were met. He followed up with a personal text message thanking me for my business while giving me his contact information should I need any further assistance with my vehicle. The purchasing and finance process was extremely fast and efficient. There was no haggling over price which is refreshing. Derrick was very professional and helpful. Exception Customer Service was provided throughout the entire experience by each individual employee as well as the dealership.


Nice people

5
happyconsumer on 10/24/2015

Friendliness: 5.0 Overall Experience: 5.0

We went here looking for a newer but used truck. Kerry Harrell approached us and showed us two of the trucks we had identified. We went out for a test drive and were debating options although were not totally sold on either truck. We then looked a two Eclipse SUV's and test drove one of them. We debated these and decided that we were interested in one. Kerry showed us the maintenance records since this suv had been purchased and maintained by their dealership. And went through all options for purchasing. Finally he handed us off to Trevor who walked us through the finance details.It took a few hours but was mostly an easy process and we walked out with the suv we wanted at a reasonable price.


$32,900

Mileage: 22466

Color: Other

Transmission: 10-speed Automatic

Body Style: Pickup

City: Ashland, VA

Engine Type: 2.3L I4 16V GDI DOHC Turbo

$23,600

Mileage: 22748

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Ashland, VA

Engine Type: 2L I4

$23,950

Mileage: 135263

Color: Other

Transmission: 8-speed Automatic

Body Style: Pickup

City: Ashland, VA

Engine Type: 5.7L V8 16V MPFI OHV

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