Very easy car buying experience
I purchased my new vehicle from Mike Carson and I couldn't be happier. He stayed within my budget an no hassle over the numbers. If you are looking for a new car he is your guy!
Great guy and good service
Mike Carson was a pleasure to work with and I will recommend him in the future. The sales process was easy with no hassle and I am enjoying my new vehicle.
The third time is the charm.
I have purchased 3 vehicles in 3 years from Sheehy Ford. My go to salesperson is Mike Carson. He has always been courteous, helpful and thorough in his search to find the exact car for my ever changing needs. Mike is friendly and helpful, but more important, always considerate of my time and busy lifestyle. He responds quickly to email, phone or in person requests and makes you feel as though you and your business are his main priority while you work with him. Sheehy has continued to meet my car buying needs. I will definitely buy from Sheehy in the future.
Great dealing with Eric at Sheehy.
Eric Halprin went the extra thousand miles for me!! His work in helping mewith transfer of stuff to the new truck was much, much more than expected!He also worked very hard to get a good deal for me.
Exceptional service from Rex,Megan and Chad!
My son Justin saw the Chrysler 300 on line.This was the car of his dreams.After contacting Rex and working to finance with Megan,I flew down during the hurricane to purchase the car and drive it back to Michigan. Getting financing was no easy feat due to my son being in college and working part time with no prior credit history,but Megan pulled it off. Rex picked me up at the airport.They stick by their warranty with no hesitation.We did have a minimal issue while driving home,but repairs and towing were covered 100% thanks to Chad in service. Can't say enough good things. Don't hesitate to purchase from Sheehy. They made my son's dream come true!!
17 mustang gt
Great experience at Sheehy and working with Rex. He made choosing the car a very easy process. Very upfront and honest, got a good deal on my trade in and on the price of the new car. I will definitely go back to Sheehy and Rex for my next car.
Great buying experience!!
Thanks to Rex Dix for a great buying experience!! I wasn't sure about buying a compact car as a second vehicle but I am enjoying my little Ford Fiesta!!!
Sheehy...Awesome Dealership
I contacted the dealership when I found the SUV that I wanted online. From the time I hit the car lot of Sheehy and got out of my car, I was immediately greeted; everyone smiling. I felt appreciated to be their customer. My salesperson, Josh, was awesome and took great care to meet my every need. He listened to what my needs were: A 4 by 4 automatic SUV. That same day I brought my beautiful Blue 4 x 4 automatic 2014 Ford Escape!THANK YOU SHEEHY! Oh, and thank you too Josh for going above and beyond . Much success!!!Ms. Alisa Jones
The best hands down
Sheehy provided me with the best service from beginning to end . Adrien and West made magic happen and put me in my dream car in no time . They were the awesome and would definetly go back and tell anybody to go .
William Goin did a great job
I have bought several vehicles from Sheehy Ford in the past 5 or so years. I have always dealt with William. No one could ask for better customer service. He is a very good representative of Sheehy Ford, and very customer oriented. He is knowledgeable and courteous. I will keep coming back to William at Sheehy. All of the other people I dealt with were also great like Niki. There were two other ladies we dealt with who are not listed below.
Great Experience and Hassle Free
After visiting several other dealerships looking for a new SUV, some good friends suggested we visit Sheehy Ford in Midlothian and see William Goin. We were looking to test drive a Ford Explorer and William found one that matched our wants and needs. After test driving it overnight, we decided to purchase the vehicle. William answered all of our questions regarding the vehicle and hooked us up with Patrick to discuss the financing. Both William and Patrick were very friendly and helpful in completing the deal. Afterwards, William thoroughly explained and showed us how to work all the new technical gadgets (radio, phone, navigation, etc.) installed in the vehicle. We definitely had a good experience at Sheehy and would highly recommend them to anyone looking for an excellent car buying experience.
Nathan Bonds
I was going through a difficult time and had to find a vehicle in a hurry. I can't say enough good things about Nathan and the staff. I picked out the vehicle I wanted and they did all of the coordinating and work that had to be done which required some time and effort given my situation. I walked in to purchase the vehicle and within an hour I had keys in my hand to a new vehicle. They definitely took care of me and helped ease some of my burdens. Thanks so much to Nathan and all that assisted and me. You all are the BEST!
Excellent experience buying a new Ford Escape
William Goin of Sheehy Ford Lincoln really took the time to answer every question we had throughout our buying experience. He was extremely knowledgeable, friendly, conscientious and gave us the best deal on our new Ford Escape. We recommend William Goin and Sheehy Ford for any and all of your car buying needs. We will call on William again for all our vehicle purchases. Niki George was very thorough in explaining the financing end of our experience. She is very professional, friendly and attentive.
Amazing dealership!
This was the best experience I've ever had buying a vehicle. Josh Shepard went above and beyond to make sure i got the vehicle i wanted for the price i wanted. I drove an hour there because Josh was so nice and helpful via email.
Another good wxpwrience
Unfortunately I was not able to purchase the car I looked at. Some hidden mechanical problems were brought to my attention before I purchased the vehicle. Aaron and sales staff were great during the initial purchase process and he was kind enough to call and inform me of the mechanical problem once it was discovered by his service department. Other dealerships may have let this hidden problem go undetected and let me discover it months down the road. I am grateful that the problem was disclosed to me and while I did not purchase a vehicle from them I would highly recommend them to anyone looking for a new or used vehicle. I will be going back there when it is time for another vehicle.
F150 purchase
We had an excellent experience working with William Goin on Friday, November 4 for the purchase of our new truck he was very helpful and patient as was the entire staff at Sheehy.
Great Experience with Eric
I came in looking for a truck and Eric pointed me in the right direction! I got a great deal on a loaded up Lariat and the process went very quickly. Eric went above and beyond after the sale and made sure I got taken care with a service issue. I definitely recommend anyone looking for a vehicle and a great car buying experience to go see Eric! Very pleased with everything! Thank you Sheehy Ford and especially Eric!!
Great group of people!
This was the best experience I have ever had buying a car. Calvin Boston was determined to get me the car I wanted at a price I could afford. Everyone at Sheehy made me feel comfortable. I definitely recommend them.
Purchase Ford F150
Mr. Rex Dix made the purchase of my truck easy. He had the truck waiting and was there to meet my wife and I when we arrived. Although we did not end up buying that particular truck he found a Ford F150 that met all of my needs. The most important trait that I respect from Rex was his honesty and his sincere kindness. Beyond a doubt I would buy another vehicle from Mr. Rex Dix and I will recommend to anyone that will be buying a Ford vehicle in the near future to see him. On a different note your Management needs some work and people skills (maybe send him back on the floor or in sales) when you make comment to me & my wife that if you "leave my dealership (last time I checked its Sheehy's dealership) I will not honor this deal" NOT COOL! SO NOT COOL; you are correct Nate you do not have to honor the deal but guess what that deal came from USAA Auto Buying Circle not from you or Sheehy Ford. I only came back because I did not want to drive 45 minutes to another Ford Dealership. I would have paid the extra $1,000 more at the other dealership but time was more important to me. If I had more time I would have not come back and the sale would of went to one of your competitors. A perfect rating is not recommended because of that comment that Mr. Nathan Bonds made and if it was not for Mr. Rex Dix or Ms. Meghan Bowles, Sheehy Ford of Richmond would not get a recommendation and it would have received a poor rating.Sincerely,Andrew Minch
Painless and Quick
William Goins was a fantastic salesman. He was very knowledgable and did not waste our time. We were able to find a vehicle and apply for credit on Sunday and came back in for a short period of time Monday evening to sign papers and out the door with a vehicle. Everyone at the dealership was pleasant and helpful through the entire process.
Quick and easy!!
Chris Brooks and Chris Anderson were attentive and listened to my needs. I'm picky so it wasn't easy finding the right Escape for me but they were able toand gave me a great deal! I will be back to see both Chris' again when I'm in the market again!!
Explorer Awesomeness!!!!
Had the pleasure of working with the two Chris' from Sheehy on Midlothian!! Worked it out quickly and pain free!
knowledgeable
Andre is very knowledgeable about the vehicles sold at sheehy new and used I purchased a used car some time ago and will be sure to purchase my next vehicle from Andre.
Professional,straight forward,friendly experience
Chris Anderson was extremely friendly and accommadating to my needs.He was knowledgeable and professional and a down right nice guy.I will seek him out if I need another truck
Dave was amazing
Dave Willoughby helped my son buy a new truck this weekend and we couldn't be happier. He was very respectful and listened to everything we wanted. I can't think him and his store enough for all their help.
Excellent service and knowledge
Chris Kinne walked me around and showed me the exact truck I was looking for. His knowledge of the capabilities of the trucks brought me from what I thought I wanted to what I really needed in payload and towing capacity. I would definitely buy from him again.
Great Customer Service
Once I first stepped foot on the lot it was a great experience. I told Chris what type vehicle I was looking for and he laid out several viable options. Answered all questions I had from features to financing. I will definitely be visiting Sheehy Richmond again.
Very patient and no rushed experience
I went to dealership just to window shop, but was dreading experience I had at previous dealership. First person I met was Chris kine. He was great. Educated me on the various models and options with out the feeling of being rushed or talked into something. When I do buy a car I am definitely going back.
Excellent personal service
I recently purchased a new F-150 from the Sheehy dealership in Richmond. Having conducted an Internet search of many dealerships for a truck with the particular basic features I was seeking, I found the truck I wanted available at Sheehy of Richmond at the best price. Chris Anderson was my internet sales associate and he responded very professionally to a number of my inquiries with transparency and without sales pressure...even negotiating a bit on the purchase price. Chris also provided excellent service throughout the purchasing process as well as follow-up to be sure I am pleased with the vehicle.
Awesome experience!!!!
We had a great time working with Chris A and Chris B!!!! What a team!! We will stay with Sheehy as long as they are there!!!
Exceptional service
I found that shopping at Sheehy was not like other dealerships. No pressure and fair prices. My salesman was very professional and helped me look at all financing options.
Customer Serivce
Found salesman Woody Green to be very helpful, good experience while shopping for a new F150 truck. Good selection and price. Salesman was very knowledgeable.
Great experience!
Was looking for a new car, ended up at Sheehy Ford and was lucky enough to have met a great salesman named Woody Green. While Sheehy made it easy to buy a car, Woody Green made it a great experience. He was professional and knowledgeable but his personality is what made it a thoroughly enjoyable experience. Woody Green isn't your average car salesman and I would STRONGLY ADVISE anyone interested in a positive and fun (yes fun) car buying experience head to Sheehy Ford and ask for Woody Green.
Eric is fantastic
Wasn't really in the mood for car shopping. Eric completely turned me around. He asked great questions and really understood what I needed and was looking for. I appreciate his low pressure approach, which won him the sale. He was a pleasure to work with.
A total pleasure
In a pinch without a car and needed a new one fast and at a great price. Rex got right back to my email about a Fiesta and within 2hrs we were test driving it. The car was good and Rex was a pleasure to be with so the only thing left was to sort out the details and finances. Thank you - very happy customers :)
New explorer
Great experience with all. Eric found me the correct vehicle. Shelley provided details of all services offered. Niki provided all necessary info on finance and updated and transferred any discounts she could. Thanks to allPaulette
Fred Chennault Nice work.
Super great person good advice for my good dicision, really good customer services, he knows every deteals about the car, he do his best for the best regimendation ans working hard for find everything matched with I want.
Easy first car buying
William Going made my first car purchase a snap. I came in, said what I wanted after looking online, which he was very complaint with. He did not try to sell me on any other cars or say no for that matter. Professionally answered all of my questions about each vehicle and when a couple problems were found he arranged for them to be fixed quickly. I can say I will be returning to him to buy my next vehicle.
Excellent Service!
I went in without knowing what car I was looking for. William Goin gave plenty of insightful information and helped lead me to a purchase within no time. I at no time felt any pressure in any direction and I felt as if he had my best interest in mind.
The most hassle free purchase ever!!!!
Rex Dix was awesome. Wish there were more like him!!!!! I was in and out in less than an hour with just what I had asked Rex to find me.
REX was the BEST!!!!!!!
My wife and I were in search for a Brand new Explorer Platinum, we looked at multiple Ford dealerships and once we met Rex we immediately wanted to give him our business!! He helped us find the exact Explorer we were looking for!!!
Much Appreciated!
Just bought a 2010 Chevrolet Cobalt yesterday. Had the best experience with my new friend, Adrien Dicks. He was very professional and friendly, and made me feel totally at ease. Patrick worked a small miracle in the financing, and I got a great vehicle. Thank you all so much for going the extra mile for me!
Salesman was nice until he realized I knew my shit.......
Knew the credit wasn't the greatest but knew it had improved. They tell me I have a 553 Experian when my credit union has a 610 Equifax. I applied for a credit card less than 6 hours later, approved with a 599 Experian. Sheehy Ford will f**ck you.
Thanks for nothing
So I brought in my 05 Jeep Grand Cherokee as a down payment on an 06 Tacoma and got totally disrespected. Was offered $1,000 for the car with a brand new V-8 engine in it and new tire's. The tire's alone are worth more than $1,000. I know multiple employees through my own job and I've been informed the Tacoma sold. I realize cars sell and that's there job but disrespecting customers and leaving me in the cold after taking my jeep is is unacceptable. Not to mention how many times I was contacted about coming to see the Tacoma.
2017 Escape
Bought a 2017 Escape today from William Goin. Love the vehicle and the great service from William an Niki.We have dealt with William for many years, and he always gives us outstanding service. I have bought from Dick Strauss Ford through the. Changeover for probably 30 plus years.
Absolutely fantastic experience!
My fiancee and I have been car shopping for a week, with no prevail. Finally speaking with Seth Parker and Nathan Bonds at the Sheehy on Midlothian, they located what we were looking for, and had it transported from Northern Va so we wouldn't have to travel. The paperwork, administration duties and financing were a breeze. I couldn't recommend a better dealer or team to work with. Thanks so much Seth and Nate!!! Chris & Jessica
"A DREAM CAR REALIZED VIA WRECK SURROUNDED BY ANGELS"!!!
Must give the ULTIMATE kudos to ERIC HALPRIN a SUPERLATIVE salesman with your company. His genuine professionalism, caring, understanding and empathy for my recent accident is beyond mere words. He listened intently with sincere care and concern, showed me the care I desired to see and my dream car became a reality in short order, He stayed with me through the entire process and when I picked up car he was there and gave his time to show me important details about my car before I drove off smiling and loving my car!!!!!!
BMW for my hot wife
Had a very pleasant and positive experience purchasing a quality pre-owned vehicle from Sheehy. Eric Halprin is a quality guy and made the experience painless. Originally had visited Sheehy for a car for our college age daughter, but ended up with a vehicle for my wife due to great deal. Thank you Eric and Sheehy.
Amazing Staff!!!
Just bought a 2016 Ford Fiesta from David Willoughby and he was absolutely wonderful!!! So much patience with me and answered questions that I had. It was a much easier car buying process than I thought it would be! If your looking for a new car or truck, go see David! Thank you Sheehy!
Excellent truck buying experience
Felt right at home buying my new F-150 from Sheehy. Although I have bought new vehicles in the past, this is my first new truck purchase. Seth was very knowledgeable, professional, personable, and possesses great integrity. He walked me through the entire process, from explaining to me in great detail about the improvements to the new F-150, to getting me an excellent price, to walking me through the entire process of syncing my cell phone and setting up the remote door lock with the truck. Shelly and Andrea did an outstanding job getting my truck in to have the bed Line-X'd only a day after purchase. I have to say that I am extremely happy with this buying experience and would highly recommend to buy from here if you are in the market for a new vehicle.
wonderful sales
william goin is a great salesman. he went above and beyond to help get me into a car. he is a genuine guy and all sales guys should be honest and trustworthy like he is
"Excellent and very Honest salesperson"
I have worked with William Goin for more than ten years when searching for cars for my family and myself. He is very knowledgeable, thoughtful and experienced in searching out the best vehicle around to meet your needs. He goes above and beyond many others that I have worked with in the past and best of all, he is still an "honest" person, which is very hard to come by in this line of business. I highly recommend him for your car buying needs.
Easiest car buying experience I've had.
I just purchased a new Fusion. Working with Mike Carson was hassle free and he was a pleasure. Mike was accurate with the initial pricing, he listened to what I was asking for and delivered exactly what I needed. I highly recommend, Mike Carson at Sheehy Ford Richmond.
Pleasantly surprised!
Carlos Hernandez and Calvin were so easy to work with! They helped my daughter find the perfect car (2016 Focus), and then worked with us on financing to accommodate her budget! We could not be happier!!!
Great experience
Carlos Hernandez was exceptionally patient with my wife and my daughter as we were there to buy 2 new vehicles. There was a lot to look at and Carlos was very accommodating ! Once we settled on a 2016 Edge and a 2016 focus for our daughter, Carlos and Calvin worked diligently to provide us with excellent pricing on both cars! Overall a very enjoyable experience! This brings to 7, the number of cars we have purchased from Sheehey! My wife says that Carlos and Calvin can consider themselves as part of the family! We will be back in the next 2 years to pick out our new Lincoln MK-ZThanks again!!!
Truly a great experiance
William has been my salesperson for a long time me and my family has bought several cars from him and Sheehy . I would recommend my friends and family to buy from William and Sheehy.
Truckee
Working with Mike Carson really make you feel good about buying from Sheehy. He is honest about your deal and make sure they meet all of your concerns. I have purchased all my trucks from Sheehy Ford and will continue shop there for my trucks. Mike is an outstanding person and bring a good light to Sheehy. Good job Mike!
Go with Rex
Rex Dix at Sheehy ford in Richmond was very helpful assisting my wife and I in our search for a 2015 Ford Edge. Thy have great prices and defiantly go the extra mile to make sure you are 100% satisfied.
Awesome experience
We walked in we were paired with the correct person that was in charge of the type of vehicle that we needed which was a transit 150 he was knowledgeable experiences and helped us at every point of our visit.
Best Choice Dealership! Loved our experience !
We had the best experience here. We had the pleasure of having Aaron Parsons as our salesman. He was exceptionally knowledgeable of all the vehicles we looked at. He wasn't pushy like some other places. He listened carefully to our wants and needs and found us a perfect fit. We love our 2013 Ford Edge. Thanks so much to Aaron and his team for making this a smooth process. My husband and I would strongly recommend.
Great experience
I have not purchased a new car in some time and was very pleased with my experience at Sheehy Ford. Eric Halprin was our salesman and he was very professional, knowledgeable and understood my needs. I would recommend Sheehy Ford to friends & family and use them again for future purchases.
"Extremely Satisfied"
An outstanding sales associate! Very attentive, very patient, very helpful, and extremely knowledgeable about the vehicle I was purchasing. Highly recommend to others looking for a new vehicle.
Terrible Vehicle - Even Worse Service
I bought a 2014 Raptor, paid full price and even sprang for a few extras. $65K later, this truck has given me nothing but trouble. I'm here now, having it serviced because it starts about 10% the time, the windows are possessed, it sticks in 2nd or 3rd gear, it gets 11 miles to the gallon (much less than I was told), it slips out of gear, etc. It's a piece of junk. Then, Ford won't even give me a loaner. I'm coming out of pocket to rent a car because they sold me a lemon. Oh, and I bought it when I was drunk. So don't expect and ethical people here.
I LOVE MY NEW 2017 FORD EXPLORER!
I was in the market for a used Ford Explorer and Pete was up to the challenge to find us a perfect match. After several searches and test drives of some of the used ones, we decided we wanted NEW! Pete pulled out all of the stops to find the absolute perfect Explorer! One day later we drove our brand new 2017 Ford Explorer off the lot! My family and I absolutely absolutely love this SUV! I can't thank Pete enough for making this deal happen. This is my second car I have purchased from Pete and I won't ever buy a car from anyone else! Thank you Pete and thank you Sheehy! Overall a great experience!
great experience
Peter Karys was very attentive and worked with me to find the right car for my lifestyle and my budget. All staff were attentive and patient and never pressured us to make a decision. This was my first time buying a new car and it was a pleasant experience!
Contact Issues
Wanted to have all contact via email. Dealer kept calling phone.
Very Happy
William Goin worked hard to find the car we wanted and delivered it to us! He kept us informed of everything associated with locating the vehicle we wanted. He didn't try to up sell a vehicle that was on the lot that did not meet our requirements. Very satisfied!
Hands down, best dealership experience
Chris Anderson and Arron Parsons went above and beyond when I was looking for my 2017 Fusion. They were very knowledgeable, and wanted me and my family to feel comfortable and have it all about the experience. They took the time to fully engage and make sure all my questions and concerns where meet with a thorough answer. It was never you need this, bag em and tag em next customer. It was a, what are you looking for to fit your lifestyle. How can we fit you? Even during a super busy Labor Day weekend sale. This dealership was very patient and took all the time I needed to make an informed decision. This was my 4th vehicle purchased from this dealership and it won't be the last. All employees through my buying experience where top notch and very professional and caring.
Very good will go back to Rex for next car.
The main reason for my rating is they worked so hard with us too make the deal.Even though we took deal home for thenight tostada the contents.We went back the next day and they all were so nice to us."GREAT JOB SHEEHY"
"Sheehy comes through again"
I was interested in purchasing a new vehicle. William Goin and I discussed all options and payments. He explained about the certified pre owned program and I purchased one with more options than I could have ever imagined. Thank you William & Sheehy Ford.
Awesome
The customer service is outstanding and they really put the customer first! They worked hard to get me a payment well within my budget! Thank you!
Another great experience with Sheehy
My wife and I recently stopped by Sheehy Ford in Richmond to" look around" and ended up driving a new Mustang GT home. We have purchased many vehicles from Sheehy over the years and one thing is consistent, a great experience when dealing with them. Peter Karys our salesman as usual was awesome. I highly recommend Sheehy Ford and Peter to anyone in the market for a vehicle.
First car Purchase
Going into purchasing my first vehicle about a month ago I was extremely nervous. As a 20 year old with little credit history and the lack of knowledge on how important it was. When buying a car Seth Parker helped me get the exact vehicle I was looking for after contacting him. With the combined helped of Seth Parker and Megan Stall they helped me achieve my goal of purchasing a newer vehicle possible. Their help alone helped make the process easy and a minimal effort from my end. Definitely will look forward to purchasing from Sheehy continuously in the future.
Easy and fast
I recently purchased my new Edge from Sheehy Ford. It was a fast and smooth purchase and Chris Brooks helped me pick out my new Edge. He wasn't too pushy and awnsered all of my questions. I will definantly be back!
Dave Willoughby
My mom purchased her 2006 Chevy Equinox from Dave at Sheehy and we could not have been happier with the experience! Dave was very kind & patient through out the entire process. I highly recommend going to see Dave for your next vehicle!
My car buying home!
I recently bought my 4th vehicle from sheehy ford....my 3rd vehicle from dave. I won't go anywhere else!! It's always a pleasant and easy experience! I have loved all my ford vehicles, and am diggin' my brand new fusion!!! Ask for david willoughby, he is the best!!!!
A+ Experience! Very happy overall!
I saw a few vehicles I was interested in online. Went in and spoke with Seth Parker and was test driving that day. Seth worked with me to get the car I wanted and I pulled off the lot a very happy customer. I would highly recommend both Sheehy Ford Lincoln and Seth to anyone looking at getting a new vehicle.
Family Surprise for Daddy
Thank you Eric Halprin for totally working with us. Not only did we get EXACTLY what I went there to get, Eric made it happen! Such a great guy ! Highly recommend seeing him for your next purchase!
Excellent experience
Very friendly and knowledgeable sales staff. Work quickly to get you a great deal on a new vehicle! Great people to deal with! Better than any other dealer by far!
I got the truck I wanted at the price I wanted.
I found the truck I wanted and close the deal over the phone with Chris Anderson. I took the train from Raleigh to Richmond and Chris Anderson pick me up at the train station. We closed the deal and
Eric Halperin is the Man!
Amazing deal on a 2016 Mustang! Eric really worked to get me the deal I wanted without the pushy sales pitch I've experienced at other dealerships. All around great experience. I couldn't be happier with the car, and I would definitely recommend Sheehy Ford of Richmond, and Eric in particular to others.
DAVE WILLOUGHBY
Absolutely fantastic experience! Dave was so kind & knowledgeable.....and not at all the cliche car salesperson or buying experience alot of people dread. I actually wish I could just hang out here longer....but there's a beautiful car out there that needs me to drive it. I will never buy a car from anywhere else or anyone other than Dave Willoughby & Calvin MCHENRY. Best salesmen in VA, amazing at their job & all around wonderful people.wuthering
Great experience
First new car purchase for both my fiance and I. Great customer service, friendly staff. Clean environment. We really enjoyed working with them. And we got the car that she wanted.
Better than expected
experience dealing with Sheehy couldn't have been any better, from beginning to end. From the time William greeted us until we drove away. Never felt pressured to make the purchase and the all around service dealing with finance and service reps was great. i would recommend a friend to deal there.
Amazing Experience
I purchased my vehicle on August 12, 2016 I first saw my car on their website through internet sales I spoke with Bobby Smith he was familiar with the vehicle I asked him about he sent me the application via email along with a small phone video of the car, he really sold me on my car he was very patient and made my experience stress free I will defiantly recommend Bobby and Sheehy Ford to anyone I know interested in purchasing a new vehicle.
Lexus
I am totally satisfied with the personal service from Bobby Smith at Sheehy Ford on Midlothian
Thanks Seth Parker
The whole experience was excellent, frin the time i walked through the door until i left with my car. I would definitely recommend this salesman Seth Parker and the dealership to family and friends.Elena Wiggins
I had a wonderful experience with the Sheehy Ford
On Friday of this past week I had the pleasure of meeting a wonderful salesman at Sheehy Ford. Aaron Parsons greeted me and my husband and was kind, conpasionate, and very nice to work with. He took lots of time with me and answered all my questions to the fullest. He was so helpful with each step it took to finalize the purchase of my new Fushion. I would recommend Aaron to anyone that is interested in buying a vehicle at Sheehy Ford. Your experience will be great. Thank you very much Aaron for your kindness and helping make a very important decision so easy.
Review of my customer service
Megan and Aaron were both wonderful people they helped me with everything I needed and were very generous and courteous I would recommend them to anyone
Worry free buying experience
I called William Goin based on the positive reviews I found online. William kinldly provided me with preliminary pricing for the vehicles I had in mind. The day before I visited the dealership, I asked William to provide me with the out-the-door pricing for three vehicles shown in the dealership's website. William promptly sent me copies of the dealer invoices for each vehicle accompanied by a completed pricing sheet showing the discounts, rebates, taxes and titling charges, which were very helpful to have in advance of my visit. When I arrived at the dealership, William had all three vehicles lined up for inspection and a test drive. This turned out to be a worry free buying experience. I highly recommend working with William and the dealership.
Thanks to Sheehy and Calvin Boston
Buying a new car isn't something I have done a lot of and I had a lot of nerves approaching the experience, but the people at Sheehy Ford, especially our salesman, Calvin Boston, made the experience as painless as possible. Calvin never pressured and was always patient with our questions. i am glad I returned to Sheehy Ford to purchase my vehicle.
Good customer service tarnished by deceitful web pricing
Chris Brooks and Chris Anderson were very helpful and I had an overall god experience. The price was competitive, but I was a little put off by the online pricing. Manufacturers include the delivery charge in their MSRP.. However, Sheehy excludes it from their advertised internet price. The net result is the advertised price is about $1000 under the actual price once they include delivery. This, in my opinion, is a bit of a bait and switch tactic. In fairness to Sheehy, the salesman explained that dealers in NOVA instituted this practice and Sheehy had to go along to be competitive. Ford needs to step in and say cut this crap out. It demeans the entire industry.
Internet Purchase
Purchased a 2011 F150 that was listened online. Called Aaron Parsons, Internet sales manager, and he was awesome. Had the truck available for me to look at and test drive, after traveling to Richmond from the NoVA area. Will call Aaron again if and when I go to purchase another vehicle.
Internet Purchase
Contacted Aaron Parsons and drove down to Richmond from the NoVA area. Stayed open in order for us to test drive and ultimately purchase the truck. Aaron was patient since I had my son with me. He was more excited than I was at the experience. Am sure when he gets old enough to buy his own car he'll want to go to Sheehy Richmond.
Awesome salesman
We dealt with Aaron Parsons, he was extremely helpful and did several follow up phone calls and emails. Wonderful guy to deal with and never got frustrated with our indecisiveness. If you're looking for a great salesman, this is your man!
Great Car Buying Experience!!!
I hate buying cars! Again, I hate buying cars! That being said Chris Anderson and Chris Brooks have totally changed my thinking. If and when I am in the market again I will seek them out! What assets to your company.
My Awesome Fiesta
Chris Anderson was great to work with and I will make sure I go back to him with my next car purchase!
Outstanding Service!!!!!!!
I have bought over 50 cars and this was the best experience I have ever had! Hands down A+ service by Rex Dix! Highly recommended dealer.
Outstanding Experience
The personnel from salesman to finance was Excellent. I would highly recommend Sheehy Ford. I was in and out in no time with the purchase of my new F150. Great Job. Well Done.
Awesome
William help us out and he was very professional. I would definitely buy another car from the Ford dealership and I would recommend to friends.
Love my new Escape!
My visit at Sheehy Ford was a first. When I stepped in the doors, the customer service was great! I was specifically working with Eric Halprin. Not only did he make me feel comfortable but he worked on helping me get a vehicle to my liking. I appreciate the work and assistance from Mr. Halprin and the Sheehy Ford Family!!
Great Experience
I want to thank Aaron Parsons for the great service.I appreciate the help and understanding of my needs when looking to buy a truck.He helped me have a pleasurable experience when visiting his store and viewing the vehicles that would best for my needs.I would recommend him as a huge help when purchasing a vechicle at the Midlothian VA location.
EXCELLENT SERVICE
I had an unfortunate experience with my 5 month old Lincoln mkx--the throttle body went out on Saturday 7/30. When we got to the dealer on tow truck, Jeff Dowdy immediately came & took the car to the back to my wonderful Lincoln mechanic, Justin. Justin had it diagnosed & fixed under 45 minutes. AWESOME JOB JUSTIN!!!!!!!!!!!!! I want to thank Jeff & Justin so very much for turning my unfortunate experience into a positive one! I was so upset that this happened to my new baby, but they both knew exactly what the problem was. Jeff was more than apologetic & very professional. I cannot thank Justin enough.These 2 men need to be commended for a job well done . Also, Rex Dix is my salesman, that we ONLY do business with. I called Rex during my tow truck ride & told him how upset I was that a 5 month old vehicle with 7400 was broke down on the side of the road. He calmed me down & assured me that Ford & the service dept. would make it right. Rex was right. He is such an asset to Sheehy & I have referred many friends & co workers to him when in the market for a new vehicle. Keep up the good work, Rex.!!Thanks to all the above gentlemen for a job well done. Thanks again, Donna Charvat
2016 F-150
Rex did an awesome job of showing me what I wanted and not trying to sell me something else. This is my second time dealing with him and I plan on recommending him to everyone I know.
Awesome Experience
Chris Anderson and Chris Brooks provided great customer service in the purchase of my F-150!
William Goin is #1
William makes car buying easy. He is straightforward and honest. We have bought several cars from him and will continue to do so. Thanks, William!
2017 Ford Fusion
Rex did a fantastic job. I am a repeat customer and will keep returning because of him. He found exactly what we were looking for and did everything he could to make it happen
Treated very well
I just purchased an f-150 from Chris Anderson and Chris Brooks they were both very informative about the trucks. They kept me in my payment comfort zone I will come back ans see them in the future!
Purchase of Nissan Rogue from Carlos Hernandez
Carlos Hernandez was very easy/nice to deal with. Would definitely recommend him to family and friends. He made the whole process very comfortable for us
3rd F-150 OUTSTANDING CARE !!!Go- Mike Carson!!!
Mike is a very patient and pleasure to work with. When u work with him he makes u feel like u been knowing him forever. Mike's very knowledgeable about his products and will go far beyond to make u satisfied. I will always work with Mike and refer everybody to him. He is the reason for the season at Sheehy Lincoln Ford. Stay real Mike!
EXCELLENT SALEMAN
REX DIX WAS GREAT TO WORK WITH. HE EARNED EVERY DOLLAR AS HE LOOKED AND LOOKED FOR US AS MY DAUGHTER WAS A LITTLE PICKY!! DETAILED AND WORKED HARD TO MAKE IT ALL HAPPEN FOR OUR DAUGHTER KELSEY!!! THANK YOU
Great car buying experience!
Best price on a new Ford F150. Looked around (250 mile radius) for a used Ford F150. Found Sheehy Ford to the best price! Was able to buy a NEW Ford F150 for less than other dealers were selling used F150s. Drove 90 miles to purchase truck. Rex Dix made the car buying experience very easy with no stress. I would highly recommend Sheehy Ford and Rex Dix.
06 F150
I was very please with my experience at Sheehy Ford. Seth Parker was the sales associate who helped me. He was friendly, and knowledgeable. If he did not know the answer to one of my questions he took the time to find me the correct answer.
Another fantastic experience at Sheehy Ford Richmond
Last week, I purchased my fourth vehicle from Sheehy Ford of Richmond. Probably my best experience yet. Mike Carson is THE MAN! He took care of everything I needed and was never pushy about anything. I cannot recommend him enough. Outstanding customer service! The next time I am shopping for a Ford, Sheehy will be my first and probably only stop.
Great experience
William Goin was wonderful to work with and on the ball! Worked for my interest and my needs as far as the vehicle I wanted!
Great Experience!
This was my 2nd Purchase from Sheehy and the experience was just as great as it was the first time! William was fantastic to work with. He was friendly, personable and a straight shooter! He worked hard at getting us the best deal and the deal we were comfortable with and no added pressure! I love my new 2017 Fusion! If you are looking to buy a car then I would definitely recommend William Goin to anyone! You wont be sorry.Everyone we dealt with at Sheehy was Awesome!
outstanding experience!!
bought a car from mr. woody green!!! he made the whole experience amazing!!! will definitely go back to woody when my husband is ready to buy his truck!!
Repeat Customer with Another Outstanding Experience!
We purchased a 2016 Ford F250 for our company on June 13, 2016 from Rex Dix. This made our third transaction with Rex and the Team at Sheehy Ford-Lincoln-Richmond since March 31, 2016. Our experience has been and continues to be nothing but the best with Rex. We have purchased vehicles from over 20 plus dealerships and have to say Rex is one of the best we have dealt with. We will be back to see Rex and the rest of the Team at Sheehy Ford-Lincoln-Richmond in the future.
Best car buying experience ever.
Sheehy got me the Explorer I wanted, for the price I wanted. Completely satisfied. I will see Calvin, and the great folks at Sheehy in a few years to buy another one.
Way to go Sheehy+Mike Carson
If you are looking for an excellent car buying experience see Mike Carson. He is both professional and personable in his dealings, with a very straightforward and dare I say honest demeanor. I got no pressure and I got the right car, at the right price, from a knowledgeable salesperson. He treats you like family. I love my new car and it was the second one my family bought from his this week. You can go anywhere to purchase a car, but you owe it to yourself to check out Mike and Sheehy for your next car purchase.
used car purchase
We purchased a used Flex and had excellent service from John Spencer. Highly recommend you check out this dealership. You will be very happy with the results.
Exceeded our Expectations
Eric Halprin was by far the best car salesman we worked with on our search for a new vehicle. He was very knowledgable about each vehicle and its features that we looked at, and worked to find the perfect vehicle for us based on what we had expressed we were looking for. Couldn't have asked for a better car buying experience!
Used Car Purchase
We found our car online and Seth responded immediately and got us all of the information needed to make a decision. He was excellent both online, on the phone, and in person.
Certified means nothing, sub-par customer service
Initial problems addressed were vehicle manual in French, only one key, delay in Sirius service. We noticed after a short period of ownership that the dome light didn't work, made an appt. to have that fixed and get an oil change. Through THEIR lack of communication, only a quick lane appt. was made, so I drove over an hour for nothing but an oil change. Fast forward to two weeks ago when we had to be TOWED to a local dealership due to a faulty fuel sensor (a known problem that should have been remedied prior to selling as certified). Now here I sit rewriting this review since their Wi-Fi disabled this site, for over an hour and a half to be told they STILL CANNOT FIX THE LIGHT! Apparently the part is on nationwide back order. "By the way your brakes are at 0." WE HAVE ONLY PUT 12k miles ON THIS VEHICLE! There are a total of under 33k miles on this "Certified" vehicle! Brakes should last between 25 and 75k miles, so you sold a "basically new" truck with GARBAGE brakes...awesome, I'd LOVE to shell out another $500 for my vehicle that has under 33k miles and is only 3 years old! Certified apparently means NOTHING here! Never again and I will be sure to spread the word. If I could give zero or negative stars I would.
Superior service!
Eric snagged me in the parking lot in 95 degree temps. From there, it was a completely smooth and shockless process. (Unlike other experiences) Eric listened to my needs and directed me to the perfect car for me and my family. His personality and knowledge complimented each other perfectly. I will be back when it's time to buy another car.
Eric is the best!!
I could not be any happier with the customer service I received today from Eric Halprin. I left it up to him to find me a reliable vehicle with a limited budget and I couldn't be happier! Thank you Sheehy and thank you again Eric.
Sheehy is the place to go!!
After days spent trying to find a car I was told by a friend to try Sheehy. I called first cause I didn't want to continue to waste my time or anyone else's. I got Bobby Smith on the line a very kind and knowledgeable man. Bobby did my application over the phone and the rest is history. Bobby Smith made my experience with sheehy pleseant and memorable. Thank you!!
Ford Escape
The whole sales experience was great Rex really worked hard getting us into the car we wanted and could afford. There was absolutely no pressure at all.
Couldn't be happier!
Eric Halprin was amazing, I have never had such a good truck buying experience. No pressure, found exactly what I was looking for, and truly helped to make the process seamless. I will never buy from anyone but Sheehy and Eric again. Out of the 5 vehicles I have bought this has been by far the best experience ever!!!
Love my Fusion!!
No pressure at all, very comfortable setting. Eric took his time helping me pick the right one for the right price! Eric is the best!!!
Wow what a great place to buy a new car
Just wanted to say thanks to all the people at sheehy ford of richmond for a no nonsense straight forward buying experience. Rex was a great salesman , very knowledgeable and he made buying a new car hassle free
William Goin is awesome
I came in for a new company car, didn't have a lot of time, and William was great. Took care of everything! Great work!
Great Experience!
My compliments to the group at Sheehy Ford in Richmond for making my purchase one of the easiest ones made in about three decades. I traveled about four hours to purchase here and am glad that I did. Highly recommended!
Got everything I was looking for in a truck
John went out of his way to help with finding my new to me truck. Detail oriented as I threw him some obstacles with what I was looking for. In the end I got exactly what checked all the boxes for myself and the family. Overall a positive experience.
Great Car Buying Experence
Went in over the 4th of July just to look at new vehicles. Was met by Peter Karys who showed me an Explorer. There was no pressure to buy as he just showed the vehicle and all the options on it. We returned the next day and since Peter was out John took my wife and I over. They both were great!!!I purchased a vehicle the next day and was treated great by all the staff at Sheehy!!Best car buying experience I have ever had at a dealership!! Thanks to All!!!
Friendly, helpful and knowledgable
Great experience. Great prices, I did my homework and Sheehy had the best prices for what I was looking for. Seth was very knowledgable, friendly and helpful. The whole staff was great while we were making the deal.
Really enjoyed working with Aaron
I've bought a number of vehicles over the years and while I've never had a bad experience buying a vehicle, to me it's not the most enjoyable thing to do. While I still would rather not have used up my Saturday afternoon buying a vehicle, Aaron made the time I spent doing that as pleasant as it could have been.Like I said, I've bought many vehicles and never had the same salesman twice. When it's time to buy another vehicle I hope Aaron will be around and not promoted to Vice President. He was not pushy, he was not arrogant, he did not try to sell me anything - but he did! That's why I liked him so much. I told you what he didn't do, now here's what he did do. He answered all my questions HONESTLY and completely - and some even a second or third time, he was pleasant, he gave me as much time as I needed and he tried to help me select the right vehicle for my needs and not just trying to sell me something. He also showed me how to save some money on the vehicle - what could be better than that?Bottom line: he was the best car salesman I've ever dealt with and would highly recommend him.
Excited, painless!
We have been working with William since 2011 and he is an awesome sales guy!He is very direct, and helpful and goes that extra mile to please the customer. I told him what I was looking for and he found the exact car I wanted, I am a happy lady!
Excited about my new car:)
As a first time buyer I was pretty excited about going through all of the steps to get a car on my own. I enjoyed working with Eric he made the process easy and fast.
Quick and painless!
Chris Brooks and the team at Sheehy Ford made it a quick and painless process from the start! I found exactly what I wanted and I would recommend to all my friends and family to buy from this dealership. Five stars to the team at Sheehy Ford!
Couldnt be happier
Bought a brand new 2016 Focus from Chris Brooks and couldnt possibly be more satisfied with both the vehicle and customer service provided by Chris. He was fantastic from start to finish and i will absolutely send interested buyers his way. I also will be bringing my future business to Chris at Sheehy. Two thumbs up!!
Great Experience
I went in with my daughter and my Consultant Bobby had the vehicles waiting and cool inside with ac blowing. He also took the initiative to make a video of the 2 cars that we were looking at. Great job and couldn't ask for a better gentleman.
The way car buying SHOULD be!
My husband and I came in looking to buy a new 2016 Ford Focus ST. We met with Dave who asked us what we were looking for and what our main goal with purchasing this car was. He didn't waste any time, showing us the car and starting paperwork. He made sure that we got the car we wanted and met our main goal! He was very knowledgable and helpful throughout the whole experience. We never felt pressured, or that we wouldn't be able to get what we wanted. In financing we dealt with Niki, who was also extremely helpful. She made us feel very comfortable with our purchase and explained everything thoroughly for us. All in all, our experience was amazing and we will DEFINITELY be coming back for any future purchases. Dave was phenomenal and made us excited about buying a new car, as it should be!! Thank you Dave, Niki, and the entire dealership for such an awesome experience and for helping us meet our goal!
Four Cars Purchased
I have been in Richmond for 24 years. I have purchased 4 cars from Sheehy Ford - 3 from Dave Willoughby. Dave is awesome! If he says he is going to do something for you - he follows through. Dave is straight, upfront and honestly the best sales person I have ever dealt with - hence buying my last 3 cars from only him. I pass his name on every chance I get without hesitation. Anytime I have a question or issue - he is the epitome of customer service! Thanks Dave!Service Department - staff always friendly, helpful and polite! I have purchased 2 VIPs and would recommend the program to anyone purchasing a car - the service department does a great job!Finance Department -Not so good - needs a of bit work - I tried to contact the person I completed my paperwork with was not in this particular day -so I asked to speak to someone who could help me with my questions - called back 3 times - receptionist forwarded the calls each time but I could never get anyone to answer the phone - the last time I called back I was sent to a voice mail. Because of the issue trying to get through to get questions answered unfortunately "Customer Service" rating could not be 5 star...but that is the only reason. I would still purchase again from Dave!
Great Experience
We got my wife's Edge from Peter and couldn't be happier. Great overall experience and service from everyone, especially Peter. Will be back soon for another!
Great salesman that always responds
Peter Kary's sold me a Ford F150 Platinum at the Sheehy of Ford location in Richmond. I was extremely pleased with my customer service and follow up visit. Peter is a great salesperson. Love my truck too.
Pete was very helpfull in getting me the right car at the ri
I would recommend Peter and the dealership personal. They went above the call of duty. I felt they were very honest in dealing with me. Gave me fair trade value and didn't badger me to make a deal . I have been in other dealerships that I didn't enjoy the way I was treated at all.
Traded a 2006 super cab for a 2008 crew cab
John Spencer and Jordan Fooks did a great job working with me on a trade and and reduced the on a 2008 F 150. John bent over backwards to work with me and help me get the deal done. Jordan was great to make sure the vehicle was too notch shape.
2nd vehicle in 2 months....great experience
I bought a car in April from Sheehy in Ashland, car was totaled in June. Wanted to purchase the same car and found it at Sheehy in Richmond. Mike Carson and Patrick McDowell were great in making the process very easy. They got the car and the price right where it needed to be. Everything I asked for Mike was able to do from detailing to getting out any small blemishes I may have seen. I enjoyed not feeling pressured and having all my questions answered and being able to contact them directly on their cell phones if necessary.THANKS MIKE, PATRICK AND SHEEHY!!!!!
Eric and Wes are Great
I was long for a car for my twins. Eric helped me find the best car.He is friendly and made it happen.Wes was the best in processing. I can say great guys and great experience. Call Eric. It was such a great time to buy my daughter brought her a car this past weekend.
Sheehy Ford... Go See Fred!
Just bought a 2015 Ford Fusion yesterday from Sheehy Ford and it was an awesome experience!! It was so simple... I told Fred what I was looking for, he found me a few options, we took them for a drive around the block, and I was sold. After that, it was just one quick meeting with finance to get everything in order, and I was done! Sheehy was awesome because everyone there was so kind and patient, they didn't pressure me into a sale, and best of all, they saved me a trip the the DMV!! I would recommend Sheehy Ford to anyone in Midlothian, VA looking for a new vehicle... Go to Fred Chenault!! :)
Aaron is terrific!
My wife and I had purchased a MKZ from Aaron in 2014 but decided we wanted an SUV. We have been looking at various Ford and Lincoln models and Aaron has been very patient with us trying to make a decision on what we wanted vs how much we could afford. Finally we decided to go USED and Aaron pulled a car from another Sheehy dealer that fit our needs. Aaron has always been helpful and has great followup. We have some had some issues and he fights to get things right, and has great talent in getting other people to help him get the job done correctly. We appreciate his caring attitude and continuing service. Thank you.
Great people to work with, go the extra mile to please you!
Can't be beat, work with you all the way to make you happy. If you have a will they have a way! The Best!!!
Excellent Customer Service
Sheehy Ford is a great dealership. I have purchased vehicles from this dealership for over 10 years and I have yet to have a bad experience. I have purchased over 8 vehicles from Sheehy for my company and the experience is better and better each time. I have purchased new and used from Sheehy so I have had a chance to try both. Aaron Parsons whom I've worked with on at least 5 of my purchases is phenomenal. He's one of the nicest guys around and he's a straight shooter. His customer service is second to none. All of the sales staff are pleasant to work with as well as the finance team, management and the GM. You can't go wrong going with Sheehy and I've found that they are typically prices below the completion.If you're buying a car or truck, check out Aaron Parsons. If you're visiting the commercial fleet, check out Ryland Mason. Both are great at what they do.
Professional top notch service.
We were greeted on arrival and they were professional and we never felt any pressure to buy. Patrick was great to work with as well.
The best!!!!!!
You need a vehicle, you go to these people. William is top of the line, honest, and the best. Thanks for making it easy and fast.
Easy to work with to achieve a win-win deal
Sheehy had the used vehicle I wanted and offered it at a good fair price. The salesman, Rex Dix, was very knowledgeable and worked with us to find an acceptable deal with local financing. Rex was certainly easy to work with and didn't waste our time trying to push add-ons when we said that we weren't interested. Will definitely work with him again in the future.
Impeccable Service
Impeccable Service, No Pressure sales, Amazing Selection, Easy purchase process! Customer for life! William Goin and Manager Steven Baker really are amazing! It's great to have people you can trust
Awesome Adrien
Working with Adrien and the staff at Sheehy couldn't have been any better. Adrien handled all my concerns and walked me through the whole process. Great team
With Ease
Adrien was fantastic in helping me get my first car, I thank him and the Sheehy group for all they helped me with on my purchase
the most comfortable dealer I have ever dealt with
John Spencer made things very easy for me and listened very well to the needs I had and what I wanted he was not pushy but gave me several options on my new F150 my wife and I feel he is a great asset to your company and we will be back next year to get a new suv for my wife thank you for your kindness and courtesy in helping me you did a superb job John and look forward to my next purchase submitted by Thomas Miller
Man of his word
I must say that I had the best experience with Bobby at Sheehy Ford. He answered all my questions and encourage me to ask more. He gave me the bottom line number and it never changed. I love the experience and would gladly do it again.
WoW What a great place!
I usually dread the buying experience, usually. Not this time. After working with Fred and the rest of the staff I left with the truck of my dreams. I was so pleased with my experience I will be telling everyone about Sheehy and how they have such great employee's working their. Do yourself a favor and go see Fred. You won't be disappointed, I promise
Professional Dealership
Everyone at the dealership seemed very friendly and easy to work with. Chris Brooks was very professional and was able to get me in my new truck with a great deal and payment! I will be back again in the future to work with Chris and Sheehy for my next purchase!
Got my dream car!!
Came in looking for a used mustang and walked out with a brand new mustang. Eric was great and got me a great deal. I couldn't be happier!! Thanks Eric!
Mike Carson is the best!
I just purchased a 2016 SE Fusion and I love the car. My sales person, Mike Carson, was amazing. He patiently showed me all the details and went over all the paperwork in detail. Patrick in finance was quick and gave me exactly what I wanted. I would highly recommend Mike Carson and Sheehy Ford of Richmond.
Trusted & Reliable
Ford is a trusted brand, however having a trusted salesman like Michael Carson you have a WIN, WIN! Mike is truly a gem; an all around stand up guy. He really does have his clients best interest at heart. His willingness to go above and beyond anything you expect from a salesman is why we have gotten not 1 but 2 Ford trucks from Mike. Mike has a strong team with him as well- Megan the financial manager is also a gem she worked on our case even after the deal was done to get us a better deal! Even Sam, who detailed our truck right before we drove away-she was tired and had worked well into the evening, but when she was asked by Mike on our behalf to do a touch-up job she complied- and that is a testament to Mike and the team working with him. There was a situation after buying our truck that required some service, it was during a holiday and the service department was closed. Now we saw that as a problem, but not Mike. He set us up with a loaner to drive and had our truck serviced without us even having to deal with the service department at all, he took care of everything. Mike is the best and we will tell anyone and everyone!
Amazing
I bought a brand new car for the first time and I love it!! Service was great and the salesman was so fun to work with. I really enjoyed the entire experience. When it's time to get another vehicle I know where i am going!! Woody Green the American Dream at sheehy Ford Richmond
Val's friend Dr. Salzberg
Woody is the absolute best!! He was so polite and funny, and well, his charming looks sure did help too. He was funny, but also had a formal and professional demeanor. I just know the next time I see Woody, it will be like seeing an old friend that supported me in my time of need. He never took advantage of me, and in fact, I ended up feeling like I took advantage of Woody! I will never buy another car from anyplace else. Thank you so very much for your kindness and generosity Woody!
5 Star Service
If you are looking to purchase a new car, contact Woody Green. It was a super enjoyable car buying process with no pressure! Excellent customer service ...... 5 stars!!!!
Great Customer service - Woody Green
Mr. Woody Green was extremely helpful during my search for a new Ford Edge. Very informative and knowledgeable about the vehicle. I will be buying from him in the near future.Thank youDennis Friese
ClarknHeather
Sheehy is the place to buy a vehicle. The absolute best of all the places we checked with. What a great truck buying experience. Thank you Dave Willoughby, Mark Snider and Amanda. Awesome team of people to work with on the purchase of my new F250 Super Duty Truck. I did NOT want to play any of the usual car dealership buying games. Dave Willoughby totally made that happen. Very clean and easy. No pressure. No games. Just a nice easy purchase. Thank you to the Sheehy team!!
Got a great deal from a great salesman
This place has a great environment and employees that really want you to get a great deal and love your car. Wouldn't go anywhere else for my next vehicle.
Fantastic Salesman!
I just purchased a Honda Crosstour from Rex and I am so happy with every aspect of the sale! From his first contact, looking for the car I requested, listening to my request and going above and beyond to get me the car I wanted. I am ecstatic now that I own my Honda and after all I went through with other dealers. This is the one we will come to for all of our future car purchases!
Super Easy Experience
Woody made this transaction very laid back. I was and still am super nervous about buying a new vehicle and he was there to relax me every step of the way. I am very big in customer service and I am very please with my experience. Thank you Woody for all your help and I am glad I was the one to walk out with this super awesome 2012 Dodge Ram 1500!
Great Experiences with Eric Halprin
I've purchased 4 vehicles from Eric Halprin at Sheehy Ford over the last year and a half. Each time Eric has gone above and beyond to earn my business and exceeded my expectations every time! Anyone looking for a vehicle that wants great service, product knowledge and most importantly honesty Eric Halprin is your guy! Also, a thank you to David Willoughby for helping me with my trucks.You guys are great!
Sheehy Ford of Richmond Review
Adrien was fabulous. Grabbing the Internet price and having a direct contact was easier for me than having someone follow me around the lot! He was honest and that is highly important for me!
Easy! No haggling necessary
I came in looking at 3 different cars and left with the right one. My salesman John Spencer was very knowlegable of his product and guided me through the buying process effortlessly. My visit did not take long and i received aggressive pricing without having to haggle for it. I would definately buy here again and i only want John handling my deals in the future from now on. Great job Sheehy!
Great Service - Awesome Car Buying Experience
Was looking to upgrade my car to something newer then what I had. Found the car I wanted and came back a week later to test drive and buy. Fred was very pleasant to deal with. He was not pushy or bothersome like some sales people. He wanted me to be happy. Would recommend him and the dealership to anyone! Extremely satisfied.
Very Helpful
The time had come for me to replace the old car I had. My friend was scoping out the dealership ahead of me when Fred came up to inquire as to what he was looking for. My friend explained to Fred all that I had gone through in my search. Fred stepped right in to be more than accommodating and helping me. When I arrived a couple hours later, Fred had already found me the car of my dreams, and then he walked me through exactly how to buy it. I felt very comfortable with everything he had to share and I'm so glad I bought my car there from him from him. Now that I had bought my car and I am loving it, he is still there for support and to answer any questions. That is exactly what I needed!
Nice Experience
My first contact with Fred was pleasant and helpful so three weeks later when I was ready to buy I called Fred. Mr Chenault was very knowledgeable of the product and professional therefore I would say, nice exprience
Above and beyond
Everyone at this dealership goes above and beyond what they need to for you. everyone is super nice and patient. I had no car due to unfortunate circumstances and no idea what I needed to do to get a new car. They helped me to not only get a car that I love but they helped me out to get the best deal possible. They went above and beyond what they needed to for me. god bless them for their putting up with my 80 million questions. I can't thank them enough ! And I love my new ride !! Thanks guys !!
Excellent
Great service, excellent experience. No hassle or hurry. Fast and efficient. No problems with incentives or trade in. Excellent attention to detail and explanation of cars details.
Satisfied with Sheehy
Dave Willoughby did an awesome job getting me qualified and into a Ford F-150 XLT pickup without any complications. I highly recommend Dave and the Sheehy crew to anyone looking to purchase a new Ford vehicle. Patrick in financing went out of his way to insure that the financing went through and had most of the paperwork ready before we sat down with him. well done Dave, Patrick, and the entire sheehy team. Thank you all!
Love our New F-150!
Very happy with our new F-150 from Sheehy Ford. Calvin Boston did an awesome job. He made sure we left happy with the truck we wanted. Would highly recommend Calvin to anyone looking to purchase a vehicle...new or used! Was also very pleased with Niki Pulley who handled the Finance process for us.
5/16/16 experience
Chris McKinney and everyone at Sheehy Ford was awesome!!! Thank you all
Sheehy and salesman Pete Karis always satisfies!!!
Called Sheehy spoke to Peter (who has sold us and friends 6 cars) explained we wanted a low priced economy car that would still have good features. Pete got right on it and found us a brand new Ford Fiesta with great options. His finance team got us a really good rate and we were off driving our new car the same day. The price was the best we found in comparison to other dealers and it seems like every time we shop Sheehy the result is the same, not to mention their service is super awesome.
Awesome truck! My second vehicle from Eric.
I could not be more happy with my purchase and the services I got from Eric and team at Sheehy Ford. My truck is everything I could want and more !
Just overall great experience
Very comfortable experience at Sheey Ford. Can not say enough about Chris Brooks, new all aspects of the car buying process. We got great price and perfect car. Also, we were served subs while we waited to take delivery on our Escape. Thanks again Chris!
Great Experience
I recently purchased a 2016 Explorer and Adrien Dicks made the process flawless! He was patient, friendly, straight forward and an all around pleasure to work with! I would recommend Adrien to anyone looking to purchase a car!
Peter Karys was extremely helpful
We bought a used car with the help of Peter Karys and he was amazing. He was super helpful and didn't oush us to buy the car. I would definitely recommend this dealership and him as the salesman in particular.
Rex Dix is my go to guy for cars!
I just bought my fourth Ford Escape from Rex at Sheehy Ford of Richmond. He is straightforward, honest, listens to my needs and in the end gets me in the car I want at the right price. I'll always start my car search with Rex.
Best experience
I want to thanks my sales person Chris brooks who help me going trough buying a new truck for my very first time and this is my first new truck thanks again
Great experience purchasing a new car at Sheehy Ford .
Just purchased anew car from William Goin at Sheehy Ford in Midlothian. The whole process was top notch from beginning to end. They have a great team.
Happy Lady with my Escape
WilliamGoing, at Sheehy Ford of Richmond is awesome sales guy,he does go above and beyond to put you in a new or used vehicle, excellent service,very professional,!!i would recommend him to any one who wants to purchase a vehicle from this dealership !
Knowledge and Customer Service that is second to none
William was amazing in helping with the purchase of my new Escape. He went above and beyond, exceeding any customer service I've ever received from a dealership, or any business. He was polite, friendly, knowledgable and kept me informed during the entire process. I would recommend him and Sheehy Ford Lincoln to anyone looking at purchasing a vehicle. The process was even smoother than butter.
Superior Experience with Rex Dix
I had not bought a car in a number of years. I was worried about the whole process. Rex guided me through all the nooks and crannies with ease. I felt comfortable and was greatly pleased in all phases of my experience. Rex was courteous, patient with all my questions. He helped me choose the right vehicle for me and has continued to help me understand my navigation and Bluetooth features. He always returns my calls promptly and walks me through what ever I need. I never expected such great after market service.
Fabulous experience
I just bought a Ford Fusion and had at Sheehy Ford. The best experience I had so far in buying a car. Wouldn't go anywhere else. Thank you Rex!!
Great experience with Peter Karys!
I have been working with Peter on finding a good used vehicle for my elderly Dad. Peter has been awesome to work with and calls in each vehicle that he gets he thinks will work. He is always so kind and provides excellent customer service.
Pre-owned Internet ad
Chris Brooks, Internet Sales, was very helpful and made it worth my while to drive over 3 hours to Sheehy to get a great deal on a pre-owned Mazda. Prompt service, almost immediate return of phone calls, and bottom line honest deal. No strings, no gimmicks, Chris just made it easy.
Mileage: 56299
Color: Other
Transmission: Automatic
Body Style: Pickup
City: Richmond, VA
Engine Type: 2.3L I4
Mileage: 0
Color: White
Transmission: 10-speed Automatic
Body Style: SUV
City: Richmond, VA
Engine Type: EcoBoost 3.5L V-6 port/direct in
Mileage: 14589
Color: Other
Transmission: Automatic
Body Style: Pickup
City: Richmond, VA
Engine Type: 450 hp 3.5L V6