Scott Honda of West Chester

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


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Couldn't Be Happier!

5
msteinle on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you're shopping for a new car, whether to lease or to buy, then Armand is your guy! As a first time customer, he made everything easy to understand, and quick and painless. He got me an amazing deal on an amazing car, and I couldn't be happier! I highly recommend Armand if you're shopping at Scott Honda.


Amazing Car Buying Experience

5
Opreym on 11/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan made the car buying experience amazing! Listened to what I wanted, showed me what they had and worked with me to make sure I walked away with a fabulous new car! Would highly recommend Dan for an easy, thorough car buying experience!


Scott Honda

5
Marie55 on 11/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan was great to work with. He made buying a car an easy process. I wouldn't hesitate to recommend Dan to anyone looking to buy a car.


Ask for Candace Carney

5
Satisfied on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Candace made my entire experience smooth! She listened to everything I needed and got me the deal I wanted! She rocks! I would recommend Candace and Scott Hona!


Great experience!

4.8
SarahM on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Dan was very helpful! He helped me get a great deal on my favorite car and worked very Hard to get everything in order. Would definitely recommend to anyone


Awesome Service

4.8
Howard1909 on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The service was great! Michele helped me with everything. The car is awesome and I would love to recommend this dealer to others. I will be back for my next car!


Awesome experience!

5
Bill on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Greg Cole was extremely helpful throughout the entire process. We had multiple questions which he responded to quickly via email. Bill Monhollan (Finance) was equally responsive and helpful as well. We are longtime Scott Honda customers. Our faith in Scott Honda has been completely reaffirmed as a result of our experience with the lease of our 2017 Honda Accord EX-L. Great job! Keep up the good work.


Best value, honest, and cheerful.

5
Karlson on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently moved back to the area and decided to try Scott Honda for service. Without a doubt the best service experience I have ever had.


Thanks Dan

5
WarrenT on 11/08/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Scott Honda to inquire about a used van I saw on the internet. Dan took me to see the van and showed me all the features it had and how to work them. He even showed me how to stow away the seats and put them back up. He was very patient and knowledgeable and made me feel at ease the whole time. No pressure and took his time even though it was late and near closing time. I decided to purchase and I came back the next day to pick up the van. After all the paperwork was completed He took me to get the van. I noticed something was broken that I did not notice the night before because it was dark and Dan made sure that I got a new replacement piece to make me happy. I am very glad I had Dan as my salesman. He did not pressure me at all and made me feel comfortable to make my purchase. I can't say that about other salesmen at other dealers I went to. I will be back the next time I need a vehicle. Thanks Dan!


Painless car buying

4.8
RQ 1 on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would like to thank Dan Zink for working with me to complete the car buying process.He has been flawless with facts relating to the " new car transition ". Everything was organized, and , he made the transaction almost painless.I would not hesitate to recommend Dan to anyone .


Successful upgrade our Honda Accord to Pilot

5
royhonda on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Omar provide very helpful suggestions while we making the final decision. Overall we been provide excellent and friendly services. Scott Honda also have very competitive price compare to other dealership.


Armand is your guy

5
MorganF on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent customer service. It's no secret that dealerships are out to make a profit just like everybody else, but do your homework and Armand will look out for you like one of his own. Patient and sweet. Worked hard to get me a fair price on the new car I wanted, with the features and financing I needed. Answered all of my questions carefully and even went above and beyond to help me maneuver the registration and titling process with my out of state trade-in. If you're considering a Honda, Armand is your guy. Cannot recommend him enough!


I went in for an oil change and left with a new car!

5
Retta on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed an oil change and while I was there I thought I'd take a quick look at a newer CRV. But I had to be somewhere within a few hours and thought I probably wouldn't have time to talk to someone. But I was mistaken. Everyone at Scott Honda is professional, respectful of your time, efficient, and everyone there is friendly and greets you with a smile. I was in and out and made it to my appointment with time to spare. Thank you everyone at Scott Honda for getting me into a NEW beautiful CRV!


Our new HR-V

5
Miley2002 on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales Rep - Derek Stem was an excellent person to work with. Derek made it a very easy process for us to make the best decision and we are happy to purchase our new HR-V!


Review

5
Chris on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Courtesy is number 1 at Scott Honda. The showroom has the best amenities in the area. Great selection of vehicles. This was our third purchase from Scott and it won't be our last.


My first new car

5
sadie34 on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at Honda was great. Friendly service and accommodating. I brought my Dad along because he's the car expert but Dan adressed us both and was equally attentive to both me, the amateur, and my Dad, the pro. It was great first time car buying experience!


Terrific sales experience!

5
BLo1 on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our purchase of a new Civic at Scott Honda was a perfectly smooth, flawless experience. Candace Carney, our sales consultant, responded very promptly to all our questions, and was extremely thorough in explaining both the car and the sales process. Candace gave the entire process a true personal touch. We are also given a very fair deal. We highly recommend Scott Honda!


Great Leasing Experience

5
bobbetty on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

.Good dealership, friendly atmosphere. I had a sales person named Hiep Luong, and he was very professionable. I was looking for a 3 year lease on a Honda CRV LX model. Hiep walked me through the whole lease experience, and explained all of my options to me. Hiep knows his stuff and gave me a very good deal. He explained all of the operating features of the car and set things up for me. I'm very satisfied with the car I got, and I would recommend Hiep and this dealership to anyone .


Willing to help!

5
Jpoarch on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Greg Cole was great to work with and listened to our needs. We always have a good experience at Scott Honda and will return in the future.


AWESOME DEALERSHIP!

5
Satisfied Customer on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is a "must visit" place to consider for a fabulous car buying experience. Greg Winter made our experience, easy, no-pressure and hassle free! Azad Yepremian closed the deal. Customer service was without a doubt their top priority! Highly, highly recommend!


No pressure!

5
Wlewin on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

He listened to our needs, was very easy going and a pleasure to work with! I would by a car from Greg again at Scott Honda.


Couldn't have been better...

5
maugerm on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My cousin worked with Dan a few years ago and told me to go to him. I had a lease coming up due and needed to get into a new one. I texted Dan asking for numbers on an Accord Sport. He gave them to me but it wasn't anywhere near what I could afford. He asked what I needed to make it work. I told him exactly what I needed, and minutes later, that's what he got me. He set everything up via text and email over the next few days so that when I came in, I was in the finance office in minutes, signing papers, in and out in 30 minutes.He makes everything quick and easy and understand what it's like to be on the other side of the table and with a budget.


Pleasure to Work with!

5
Honda Convert on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our 2016 Honda Pilit is now a week old! It is such a joy to drive! I was very picky about the car I wanted and it was all about the drive for me. Hiep Luong was very patient with us as we test drove the car. Unfortunately, I was also picky about the color and only wanted white - well the only white Pilot was 4 cars deep on the show room floor! It was no problem! In a flash they had the car out and detailed and we drove it away. All aspects of the purchase experience went smoothely. I've also had the car back this week to have a trailer hitch installed and even the service and courtesy car experience was smoothe! Thanks Everyone!


Very patient and helpful.

5
Honda fan on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan was very patient, helpful, and knowledgeable. He was not at all pushy like other salesmen. He cared about what we needed and did not coerce us in buying something we did not even like. He helped us in making a decision as to which model to buy based upon our needs and usage. I would recommend Dan Zink to any person looking for a good car buying experience.


Wonderful!

5
Honda lover on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is about the fifth Honda we have bought from this dealership over the years. From brand new to certified used these cars are amazing John Guth is our sales representative and he is informative,available and anticipates our questions before we even ask. He made things so streamlined that we purchased our newest car just this past Saturday and we had only just started to look. He takes the anxiety out of car- buying!


Totally awesome!!

5
carguy on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our 2001 Odyssey had served us well, but it was time for an upgrade. The wife and I found ourselves at Scott Honda to see what was available. We have not done this in a very long time and wasn't sure what to expect. It couldn't have been a better experience. Senior salesman Greg Cole was just fantastic. He seemed genuinely interested in making this the best experience for us as possible. If he wasn't sincere, then he is in the wrong business and should be an actor because he would win an academy award for acting! ... lol. The truth is he was sincere and went the extra mile for us. We ended up getting a fair trade for our old van and moving into a later model 2014 Odyssey. It had all the features we were looking for and is a perfect fit. I highly recommend Scott Honda and you can't go wrong with salesman Greg Cole. A great guy with a fantastic attitude and tons of experience. One last thing to note ... as we were leaving the dealership in our new van, we heard a disturbing rattle coming from the tailgate when driving on a rough road. We had already begun our journey home when we decided to go back. We pulled into the lot at Scott Honda and before I was even out of the van Greg was already outside walking toward us very concerned. I explained the situation and he was able to have s service tech take a drive in the van and they determined what the problem was. Now here is the great part. Because Scott Honda had the largest inventory of parts of any dealership around, they were able to fix the rattle right then and there. You can't get much better service than that! We were then able to start our journey home with the peace of mind that the problem was fixed. Thank you Greg and Scott Honda! We will be back for sure and will highly recommend you to family and friends. Keep up the great service to your customers.


great

5
rpragg on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

very great place to buy a car ,no pressure enjoyable place to buy a vehicle very knowledgeable of the vehicle they are selling ,if the don't know they will get you the information on that vehicle. would recommend to all my friends .


Excellent experience!

5
Dustin on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Candace Carney did a wonderful job! She was informative and helpful, and my wife and I are thankful to have found a great vehicle. Thanks Scott Honda!


Quick and easy process to purchase car.

5
Jhyoon on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales representative Greg Cole was super friendly and helpful in my purchasing a car. It was clear that he wanted the best experience for me at Scott Honda. I'll be sure to contact him for any future questions or problems with my vehicle.


Buying used Honda CR-V EXL

4
Newtown on 10/04/2016

Overall Experience: 4.0

We had a good experience in buying used car at Scott's Honda, Car salesman was very helpful and followed up with me after the sale. I have some cover a about the brakes which I plan to get checked.


Buying a new car

4.8
A on 10/03/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Went in looking for a HR-V and was helped by Gregory Cole. He was extremely helpful and knowledgeable. He made the car buying experience so easy and I would definitely recommend going to see him if you are looking to buy a Honda.


Amazing servic!

5
Jasonmaffucci on 10/03/2016

Overall Experience: 5.0

What a great buying experience! Dan helped pair me with the car of my dreams. I didn't feel pressure, I felt supported in the purchasing process. I can't wait to buy our next vehicle from Dan Lipchock.Bill Monhollan was also extremely accommodating. He helped to find a finance plan that worked for my budget but also met all of our needs. Great staff, Scott Honda!


Leased a sport accord

5
Bags on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed my experience at Scott Honda,Thanks to Mongie bornie, Marius Krawiec and Bill monhollan. Really nice guys who worked quickly to get me ready for my new car.


Above and Beyond...

5
Pat on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed a car and spoke to George I explained I did not have a vehicle but I was interested in a couple of vehicles on the Scott Select lot. At this point I was expecting George to say try and find a ride as many other dealers told me. George did not he was a true professional and arranged for the courtesy vehicle to pick me up so far so good. During that time frame we exchange mulitple emails to make the buying process a lot easier. Upon my arrival to the dealership I saw one of the vehicles I was interested in and the paperwork was on standby just waiting for my signature. I never thought a dealership would treat me so well considering the vehicle I was financing was a 2004 Civic. After the test drive with George and asking him many questions which he answered. I met and spoke with the finance manager who made the process easy and treated me with respect and understood my financial situation. In summary I purchased a high mileage used car (which drives like a new car Scott Honda did a lot mechanical work prior to placing this car on the lot) and I was treated as if I was purchasing a $40,000 new vehicle, with respect they did not judge me and understood my situation. I intend to hold on to this vehicle for a while it is almost paid off for but when I am ready to make another purchase Scott Honda is my dealership of choice. I highly recommend people to give this dealership an opportunity this dealership has integrity and will treat you with respect. I will also bring my vehicle for all major servicing my experience with the service dept. was also great they were polite and informative.


First Major Car Purchase

5
bucksc71 on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We drove almost an hour to Scott Honda because they had some of the best prices available in comparison to other nearby dealerships regarding the car model we were searching for. When we got to Scott Honda, we were immediately given help regarding the choices of cars that we were interested in purchasing. Omar was efficient at showing us each car and was very knowledgable about the various specifications that we did not know about. After a few test drives and learning more about the car from Omar, we felt that we could confidently make our decision. We ended up purchasing a very nice Honda Accord 2013 which I hope to make use of for a very long time.


Excellent easy and streamlined

5
Rich pleased customer on 09/30/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership extends help on choosing a new vehicle that is best suits your needs and is efficient in the the paperwork process. So that you spent the least amount of your time in logistics. The atmosphere is comfortable and and easy going. Making for a excellent and easy car leasing experience.


Great experience to buy a car

4.8
Myrayao on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Greg Cole helped a lot with me deciding the model/ leasing options/ etc. He was very clear about everything about the car and made things easier. It was a great experience to shop there.


Top of the Line Dealership

5
The new me on 09/28/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything about Scott Honda is top notch: extraordinary facility, courteous and professional staff, expedient service, abundant inventory. We could not have been happier with our sales rep, Armand Siolek, and commend him on his professionalism, attention to detail, and knowledge of all Honda has to offer in its product. Armand made the purchasing experience such a positive one. We will definitely recommend him to others interested in buying a car from Scott Honda.


Never been this not stressed out busying a car before!

5
SarDough on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan Lipchock was great and professional and laid back and made the whole process quick and painless to buy our new car. Couldn't be bappier!


A great place to shop

4.8
Scott survey on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Service is great and the sales department- especially Sharon Taylor- is exceptional !! Our original contact was not very happy. Our civic hybrid engine blew up two weeks after being serviced / repaired at Scott and they weren't the least bit interested in helping us my wife met and talked to Sharon will I tried to get satisfaction from the service dept. and American Honda. Although I failed Sharon convinced my wove to buy a new Honda


Very satisfied customer.

5
CRV911 on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We worked with Hiep to buy a 2016 Honda CRV. He was very professional and friendly. This was one of the best car buying experiences for us. I would highly recommend Hiep and Scott Honda.


Salesperson: Derek Stem

5
Susan123 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Derek was friendly + knowledgeable about the Honda CRV. He answered my million questions. No pressure sale. He helped me reach the monthly payment that I was comfortable with.


Great Experience Here

5
Car12345 on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Cliff to buy a new 2016 HRV. He was extremely helpful, friendly and available during this process. It's the second car that we have bought from Scott Honda theough Cliff. They worked with me to finance the car and find a price that beat all the other Honda dealerships in the area. The car was ready in a few days and I have had no problems. I would definitely recommend this dealership.


Deb R

5
Deb R on 09/21/2016

Overall Experience: 5.0

I recommend Sharon and everyone I dealt with at Scott Honda. I have bought many cars here and the experience has always been complete and excellent.


Great customer service

4.8
Ekane on 09/21/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Fred has been very attentive to all or wants and needs. He is definitely an excellent asset to your organization. Fred keep up the great customer service!


Excellent , professional, knowledgeable, accommodating

5
sreddy0116 on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best car buying experience ever this past weeks . Honda Corporation and Scott Honda needs more Bill Monhollan in finance and Andrew Gray and Jeff Scott they're professional, knowledgeable and treated me like I was a member of the Scott family . That's the reason I kept coming back to Scott Honda the best Honda dealership ever to get my third Accord . I got the best deal ever to purchase my best Accord yet and I really really appreciate their assistance and I'm so grateful . They all deserve to be compensated and rewarded for their dedication to making the car buying experience at Scott Honda a very pleasant experience. My car was totaled in a car accident I was hit by a wreck less person I was under a lot of stress but I knew from past experience that I could count on Scott Honda dealership and their employees to help me get the car I want . Andrew you're the best car sales person ever thanks for all your help . Bill Monhollan you're the best as well in finance and Jeff Scott the used car Manager you're all angels and I can't say or thank you all enough for all you've done and for making it possible for me to buy my car .


A New Car Experience

5
HR-V on 09/19/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am a repeat customer at Scott Honda. Purchasing a new car is a major investment and I believe the folks at Scott understand this. They answered all questions and had the patience to locate what I wanted. I am very satisfied with the whole experience. Knowing the service department is top notch is also extremely reassuring. This is a dealership I highly recommend.


Great top notch dealership!

5
fpadilla on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great overall experience. Very polite and experienced staff. Received great advice and tips on the vehicle, lease contract, and protection plan. Highly recommended. Rarely do I find dealership staff who shows care for the customer and knows that it's the best method for business.


Marius

2
Sgray112 on 09/18/2016

Overall Experience: 2.0

I set out to buy a Honda Pilot yesterday and Marius single handedly lost the sale for Cliff and Scott Honda. We went to Scott Honda as repeat buyer since we had a great experience there with our first Pilot. My wife was buying the car. We made an offer to Cliff and Marius came out. I asked him to wait for my wife since it was her car. He did not wait and arrogantly acted like my offer was unreasonable and actually went the other way. When my wife returned and asked for a recap, he ignored her. We left and got everything we wanted and more at Roberts Honda. Scotts had an opportunity to lock in two return customers for life and Marius made it so neither of us will ever step in Scott Hona again. Cliff was great, Marius was not.


Relaxed atmosphere no pressure

4.8
William Miller on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent sales and service. Hiep did an outstanding job making sure I got the best deal I could. He even called me on his day off. He really went the extra mile!!


Very Friendly and Professional

5
hondafitdude on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Mr. Luong online, on the phone and in person. He was very helpful and did exactly what he said he would. Found everyone at Scott Honda to be very friendly and helpful


Very professional!

5
Joefishgill on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff is very professional and experienced! It was a pleasure working with Everyone in particular Sharon Taylor. They gave me space and tremendous help to make a good decision.


Purchased a 2017 Accord

5
emg74 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2017 Accord LX and traded in a 2003 Accord LX. The entire experience was very professional and relaxed--all the employees were very knowledgeable and helpful. My salesman Fred Webb was excellent.


Scott Honda

5
Jmcooper123 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have had a very good experience with Scott Honda. The service was great & the staff was excellent. We also would like to give special recognition to Ms. Sharon Taylor for her courteousness and total professionalism. She is an asset to your organization.


Great service

5
Cre on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service department is always very helpful with my cars and the sales staff has been more then helpful with my many purchases of cars from Scott Honda


Awesome!

5
Girl12345 on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time purchasing a car for myself and the experience was less painful and scary but wonderful nonetheless. I would highly recommend this dealership!


Great dealership, even better service

4.8
Eric91 on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Awesome dealership. It's the little things that matter and they clearly take care of the little things. They were able to take care of all of the requests I made for the purchase.


Trustworthy, Efficient, Knowledgeable, and Professional

4.8
Teresa on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We recently purchased our 2nd new Honda Fit in 10 years. Over the years we have been impressed with the quality of personnel that work at Scott Honda. Employees in the service department are respectful of your time and honest about required repairs. Our saleswoman, Candace Carney, was especially helpful and accommodating in our newest purchase without being pushy.


Easy Process

5
Carn on 09/09/2016

Overall Experience: 5.0

Dan was great to work with. Very knowledgable. Even though he was busy, he still made us feel like a priority. Would definitely recommend Dan and Scott Honda.


Scott Honda

5
Kris Satterthwaite on 09/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Totally professional from the time we walked into the dealership till we drove our Honda CR V home. Our salesperson, Hiep Luong, was great throughout the negotiation process. Will recommend to anyone.


Great service

4.8
Kate on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Even with an issue in purchasing my used car, Scott Honda made sure that the situation was made right and the inconvenience was handled professionally. Greg was great to work with.


Knowledgeable and respectful.

5
Lauren Murtaugh on 09/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Team listens to your needs, gives best recommendations, and treats you with respect. They answered every single question and even offered information I didn't think about. I have been a customer for over 8 years now. I have tried other Honda dealerships and other "make" dealerships and have never received the kind of respect and service as I receive from Scott Honda.


Excellent experience!

5
dwntnjlbn on 09/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan Zink was my salesperson and was excellent from start to finish. He is very knowledgeable and patient, and was thorough with all aspects in the car buying process. Bill Monhollan made the financial process as clear and as smooth as it could be. I bought my first car (a used 1986 Honda Prelude) from Scott Honda, and to this day, it still goes down as being my all time favorite car I've owned. My experience with Scott Honda was excellent then, and you have maintained your excellence over all of those years. I would definitely recommend to a friend. In fact, my in-laws are in the process of purchasing a car through Dan as well!


Dan was my man...

5
wcualum on 09/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

At a very busy end of month time period, Dan very graciously handled the delivery of my car to me on the evening when he needed to be three people instead of one! He was so organized and thorough that I was treated as if I were his only client that night. A few days later, he even followed up with a call to see if all was going well with my handling of the new car. I know that I can call him at any time with any concern. How wonderful knowing that this investment is important to someone other than just myself!


Excellent

5
Melanie on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything went very smoothly and there were absolutely no hassles. Everyone we dealt with was up front with the information and they were very personable.


Excellent

5
Cam729 on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our fourth car purchased from Scott Honda. They are very competitive with price and worth he trip. I would highly recommend anyone interesting in purchasing a Honda Automobile to consider using this dealership.


Greg Cole made me feel comfortable the entire process.

5
Civic on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Traded in a 2001 Honda that I was very attached to. Greg Cole made me feel comfortable the entire process. He got my payments to within my budget and the right car, Civic for my needs.


Great experience dealing with Scott Honda

5
Pilot lover on 08/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hiep Luong gave us a very thorough look at the 2016 Honda Pilot. We have been Pilot owners for 12 years, yet he explained all of the upgrades and electronic system on the new Pilot so that I felt totally comfortable with it BEFORE leaving the dealership. He also offered to answer any questions that we may have about the car once we have been using it for a while.Tom demonstrated his competence by thoroughly yet concisely explaining all of the paper work in a friendly and pleasant manner.


Great Experience

5
Charlie 43 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric Trembicki was outstanding. He really knows his stuff and his customer service was A+.Also, Sharon Taylor was super. She made it easy for us to consider buying.


Christine!!

5
Stellasnewcar on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelley Nigra was amazing!! Great car dealership I love love my CRV!!! I would highly recommend Kelley Nigra and Scott Honda of West Chester for your next car purchase!!!


Greg Cole is the best

5
Rux on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have worked with Greg for several years and he is an amazing person, who is knowledgable about the car and all the accessories. Scott Honda is a great, stress-free place to purchase a car however dealing with Greg Cold is a must


My new Honda Accord

5
Pete on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was by far the best car buying experience I have ever had. As a repeat customer, I expected nothing less, and my expectations were far exceeded. I am proud to say I will be a Scott Honda customer for life, and will not hesitate to recommend Scott Honda to anyone and everyone I know when it comes to buying a car.


Always great

5
Louise happy gal on 08/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would rate my experience a solid 10. They are friendly and do not pressure you at all. It was a pleasure to purchase my car from Hiep. He was helpful and made us laugh a lot. Very easy going guy and a pleasure to be around. We had to leave at a certain time and they were great getting us out when we wanted. Rob was a great guy also to be around. Had a car serviced there for recall same week and Mark was a pleasure to talk to.


Review

5
Nick on 08/21/2016

Overall Experience: 5.0

Very pleasant. I was taken through the process quickly and efficiently. Was not pressured to buy items or services I do not want. Armand answered all questions and was a pleasure to work with.


Much improved since last purchase!

5
SavvyCarShopper on 08/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott is my home town dealership, but honestly I'm foing to buy the car I want at the best price I can find. I shopped for a CRV with Navi and Leather interior. Azad and Armand worked hard to get me the deal I wanted on the car I had chosen and all with a positive and professional attitude. They were very accommodating and you won't find a better team to work with. This is my 4th new vehicle experience with Scott Honda and these guys were by far the best and most customer focused. And then when you have to finally sign all that paperwork - Tom makes it as quick and painless as possible! There is a reason he has been at the dealership for so long, because he really good at what he does. And he's just a fun guy! Give these guys a chance - you'll walk away very satisfied!


Excellent!

5
Kb143823 on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

World class service from genuine folks. Was in and out in no time thanks to the knowledgeable staff. Very excited about my purchase. Many thanks to Hiep and Rob!


Professional experience

5
New Accord on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent sales dept and overall experience. No nonsense aporoach. Done deal and out the door quickly. Sales, finance, and prep personnel stayed past closing to deliver my 2017 Accord coupes with 6MT on a Saturday evening. I've bought my last three cars at Scott Honda and Steve V in sales will be my first call the next time I'm in the market.


Our second great purchasing experience!

5
TheOdysseyContinues! on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just traded in our 2010 Odyssey for a 2016 Odyssey in what was a very, very positive purchasing experience. Our 2010 purchase was very pleasantly surprising after two prior minivan purchases. We were extremely impressed with the cordial and professional way we were treated. The terms were outstanding and we came away thinking if the car and service support met expectations we would very probably return. The Odyssey was a great vehicle for us and the service we received was outstanding over the next six years. We came back and the end-to-end purchasing experience was superior to any other car purchase we have experienced before. Brandon was great to work with and Tom handled our first purchase so it was great to be able to work with him again. We're looking forward to continuing our great relationship with Scott Honda and our new Odyssey!


The Best Car Buying Experience Ever!

5
Nick DeSantis on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you to Hiep for the best experience ever. I was very relaxed and your salesmanship was much appreciated. I got exactly what I was looking for and at the price I wanted. The honest no pressure sales was great to experience. Joe L. was also a great guy to work with. Thank you so much!


Kelly was great!

5
Miss_aliyah21 on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wanted to take this time to shout out Kelly who was amazing to me and my family. She is truly an amazing saleswoman! I love my first car!!!


Quick and easy

5
Laura Abarca on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These folks will help you no matter what. A huge thank you to Jayne Moulder and Josh in financing. They helped me with my son's first car!!


Great Experience

5
Brian B. on 08/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We couldn't be happier with our recent purchase of a Honda CRV and the entire buying experience. Hiep was a pleasure to do business with.


Great experience !

5
Terri 811 on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Loved this dealership. So accommodating and welcoming ! Ladies at front desk were so pleasant and helpful. Loved my salesman,Gregg Winter. Very respectful and supportive in assisting me to find the best car for me. I felt that my specific needs were important and I truly value that in a culture that does not always extend this to the consumer. Joe Lombardi was. Awesome as well in navigating me through thepaprework.


Bought a used car

5
GeeGee on 08/12/2016

Friendliness: 5.0 Overall Experience: 5.0

I gave 5 stars because of our awesome sales person. He listened to all our needs and is a pleasure to deal with. This is our 3rd car we bought from him.


Twofer!

5
jaybyrd on 08/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience at Scott was very positive. We felt comfortable, valued and appreciated. The sales, finance and management staff are very friendly and helpful. They are also very knowledgable and personable. Our sales person called the day before our appointment and explained the various trim levels of the vehicles we were interested in. It was a nice easy conversation. Any question we asked was answered truthfully and without any attempt to mislead. We also interacted with the fiance and and management team. All the staff said they were appreciative of our business. We felt valued because each member of the staff let us know they were there to help and that they valued our business. The discussions were fair and open and we ultimately closed a deal for two vehicles. We were pleased with the prices we paid for both vehicles. Financing is very easy and straight forward. All paperwork is clearly explained and there are no catches. As one would expect, additional services are offered. We did not feel pressure to purchase them but ultimately did for our own piece of mind. We prepared for our visit by taking the time to research and get informed. That was respected at Scott and not dismissed. We honestly recommend Scott to anyone interested in a Honda. We recommend the team of Greg W for sales, Rob G for finance and Azad for management. They work well together and and are mindful of your time. Thank you very much for a very positive buying experience!!


Smooth transaction

5
Propane on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick Toto was very respectful of our unique situation. Also the GM offered us some great information on a personal health situation with you daughter.


Comfortable car purchase

5
Happy cAR purchase customer on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan Zink was extremely patient, helpful and knowledgeable. He shared several options that helps us find a monthly car payment that fits into our budget. He was friendly, professional and personable making the purchase so much more easy and comfortable. I didn't feel like I was at a dealership, he made us feel as if we knew him and were merely having a conversation. Iwould highly recommend him should you consider making a purchase at Scott Honda. Bill M was very efficient and informative but our financial options.


Helpful Sales Staff

5
Lrs203de on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Candace was great and helped make our purchase of a Honda Civic very enjoyable. Her advice helped us find the right car for our daughter.


My amazing experience at Scott Honda

5
JFillman on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got the exact vehicle I wanted at the price I wanted to pay. Very happy with my experience at Scott Honda. Will definitely come back for my next vehicle.


Excellent buying experience

5
David Latshaw on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hiep and Joe were fantastic. Hiep sat with us and went through every question about every car we wanted to see. He met our requests and even made the process enjoyable. Joe was great and laid out all of our financial options in a way that was easy to understand. We will definitely be back.


Great service

5
Hollywood on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Responsive to fix repair and provided me loaner car. Very quick service and constant communication especially by service and my sales rep Dan Zink. I would recommend Dan to my friends.


First new car purchase in 9 years

5
Jackandrobin on 08/01/2016

Overall Experience: 5.0

I wasn't planning to buy a car , I was going to look at several makes first. But my impression of the dealership, and my salesperson Dan Z, and how the manager Azad treated us, made us want to do business with Scott Honda. Thanks guys, we love our car, Jack and Robin O


Outstanding.

5
fserino1 on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professionalism; Patience; Thoroughness; Willing to be totally transparent. Prior personal experience in the automobile business afforded me the insight to negotiate fairly. Steve allowed for the interaction to be positive.


Respect for customer

5
First Honda Guy on 07/30/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Respect for customer...I shopped other dealerships then went to Scott. Received the best deal and they made it easy. When there was some confusion over a number, they took charge, "talked me off the cliff", made a revision and we closed next day. Would recommend them in a blink especially my sales guy! Lots of energy, product knowledge and very, very accommodating . The best!


New Pilot Purchase

5
alicat on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They have free ice cream available, which is always a bonus in my book! We bought our new Pilot from Hiep. He was very responsive to my husband's initial email inquiry, arranged a test drive, and we were driving away in our new car all within a week. He didn't try to push any upgrades or accessories. He even matched a lower quote my husband got from another dealership. Before we took our car home, he showed us some of the new features and helped set up the Bluetooth. All in all, it was a very low-stress car buying experience.


Non Pushy and Non Presumptuous car buying experience !!

5
bikram on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you want to avoid pushy and presumptuous sales people then this is the place to get your car. I wanted a change from the car i was driving and that's exactly what I told Hiep, and I did have a look at their inventory before i went there, so I kinda knew what i wanted. Hiep provided me with a lot of information regarding the car i was interested in and in no time I was set for the test drive. Before i knew it i was signing the car purchase agreement. All this happened in a span of two hours. Hiep was never pushy and gave me enough information and time that I needed to make a conscious decision. Rob from the finance team was also very helpful and informative regarding the kind of warranty I should have on the car.


Honda Accord purchase

5
Car.buyer on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased new car after talking to a few dealers in West Chester area. I got a great deal and service. This was the 4th vehicle purchased over last 6 years from Scott Honda.


My first and probably best experience ever with buying a car

5
bcparker8 on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't believe how lucky enough I was to have Jeff sell me my first car. Everything about the buying experience was perfect! From the moment my mom and I entered the dealership, Jeff was there to help us. He was very sincere, friendly, helpful, understanding, accommodating and all around just a great person to talk to. When he took us to the car for a test drive, he told us everything we needed to know about the car without us even asking. Throughout the entire process, he made sure my mom and I were comfortable and offered us food and drinks. While my mom and I were not with Jeff, we waited in a very nice lounge area with a TV to help pass the time. We didn't get the car until after closing hours but nobody rushed us and Jeff had no problem with working late. You could tell from the start that his goal was to make us as happy as possible. The entire process was just amazing and painless. My mom even told Jeff that she would be back to see him in the near future to buy a new Honda Pilot.


Great experience.

5
Smitten Jerry on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I arrived with a good idea of what I wanted, and Steve was quick to get a test drive for me. Later he gave me a tour of the facilities and explained the services. Scott Honda is a gorgeous place, and the people are friendly. So far I am impressed with Scott Honda, and looking forward to a long relationship.


Service department

5
Bernrit on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a expires inspection and emissions but 3 months. The lovely women that scheduled me was so helpful!!!! Knowing that I was expired she was able to squeeze me in with very little notice.The day of my service I was in a rush I had to pick my kids up in an hour. I communicated that to Gregg Westman. He reassured me it would be done and it was!!! He was very pleasant, accommodating and PROFFESSIONAL! Thank you Gregg


Certified CRV purchase

4.8
JKCRV on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Been a customer since 2005. My car finally died and I got a certified 2013 CRV to replace my prior Odyssey. Good experiences at this dealership from service, sales and finance staff. I will most likely always drive a Honda.


Professional and Seamless

5
PatandGeorgeBarr on 07/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience was flawless. We had a wonderful experience and would recommend others to Scott Honda. Our sales associate, Steve Valoczki, was extremely knowledgeable about the 2016 CRV and made the process very simple and pleasant.


Great car, Great service

5
Kburba15 on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recommend Scott Honda if you are looking for great customer service and great product! The sales personnel were very accommodating when it came to finding the right car for the right price!


Best Car Buying Experience - EVER!

5
Bkraz919 on 07/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came into Scott Honda with a quote from another dealership to see if Scott Honda would match it, as we did not want to buy our vehicle from anywhere but Scott Honda. Not only did they match the price we wanted, but dealing with Dan Zink was an absolutely pleasure! It was as if someone in our family was selling us the car. Once we got to the financing part of the purchase, Rob Gill was also a pleasure to deal with. Thanks Dan and Rob!


Great experience great service

5
crafty on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership went above and beyond to find the vehicle that we where looking for, and had it delivered the next day. Fantastic service and this was the third vehicle we have purchased from the dealership, and always has the best pricing. Our salesman, Hiep was very helpful and informative with very low pressure. We would highly recommend purchasing from both the dealership and Hiep our salesman.


Great experience

5
JenMarshall on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I purchased a certified used Crosstour in February and loved it so much we purchased a 2015 Civic this past week. Greg and Rob were both easy to work with, and we got (another) great car for a great price. Thanks!


Great experience

5
Scrapple99 on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience buying from this dealership! Lowe pressure, very informative, and easy to work with. Did not feel like I was at a dealer. Would highly recommend if you are looking for a new ride.


Fantastic sales personnel

5
joe1388 on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There was not one moment when i didn't feel as though i was being taken care of at Scott Honda. Greg Winter was fair and straightforward with me throughout the entire process. He got me exactly what i wanted in my new 2016 Accord LX. I could not be happier with the entire experience. As a Delaware resident i would strongly recommend traveling to Scott Honda in search of a new vehicle.


What a Great Experience!!!

5
Rox123 on 07/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelley Nigra was awesome. I came into Honda already having looked at a bunch of other dealerships. I already had a car in mind from another dealership but decided to stop in to check out the cars at Honda. She was very knowledgeable on every aspect of Honda. She was such a great sales associate I could not say no to buying a beautiful brand new Honda Civic. Joe Lombardi was also very helpful and awesome in the process too. The made a great team. I would definitely buy another car from Scott Honda of West Chester, Pa.


Nice doing business with these folks

5
Dv2016 on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are ver pleased with our recent purchase of a new 2016 HRV and a CPO 2013 Accord and our trade ins of a 2002 Accord and a 2012 Civic.


Excellent!

4.8
Hondalover on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great dealership, no pressure, knowledgeable, friendly, great service and service center. Great follow up by Andrew and made himself available for all my questions. Great financing department. Felt like I was in great hands every step of the way


Perfect

5
JB on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fanatastic service bought 2 cars looking to get my 3rd !!! My wife is getting hers very soon. I wanted a specific CRV in color and Dan trackedIt down and brought it in for out of state.


Absolutely Fantastic !!

5
Snoopy12 on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my fifth car from Scott Honda. I am never going to another dealership! Dan Lipchock and Bill Monhollan are amazing. The process was quick and simple. I love my new car, but I especially love Dan and Bill at Scott Honda!! 100% recommend.


Dan was working over an above to help us.

5
Jsassa on 07/09/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience dealing with this dealership. Dan Lipchock went overboard in helping us. The price and over all professional attitude helped us in making our new purchase enjoyable.


Dan Zink at Scott Honda

4.8
Amy in Devon on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Dan Zink and his colleagues at Scott were great to work with across the board. Dan was respectful, available, and energetically helped me get the car I wanted. I'm leasing a 2016 Civic and excited to be back in the Honda family. No comparison to another dealership I visited nearby, where they seemed to be stuck in another century.If you haven't seen their service area, take a look. They must have elves cleaning with a toothbrush every night! I'm almost looking forward to my service appointments. I also want to mention Azad the sales manager, who was very available and easy to communicate with.


Our Second Scott Honda

5
Tim Griffiths on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were a little nervous when we didn't get our previous outstanding sales person (Greg Cole), but our sales person (John Guth) was equally as awesome and great to work with. The experience throughout was awesome...far superior to any other car dealership we've dealt with. Bill Monhollan did a great job as well, working us through all the finance options. Nice job guys!


Great Saleswoman

5
12345! on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had bad experiences with other dealerships and salesmen in the past so I requested to work with a woman and was thrilled with Kelley Nigra. She was very personable, professions, honest, friendly and fair. I'm not sure I would've bought a car there without having a sales woman on the team so I was happy she was there and that she was such an excellent salesperson.


Patience, Friendliness, and Outstanding Service

5
Denise Szymanski on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman, Hiep Luong, is a true gentleman and worked very hard to accommodate our needs. Our needs were exceptional because we were looking to purchase two cars at once. We left with two great Hondas and feel that we received tremendous patience and outstanding service! We will definitely recommend Hiep to others and will be happy to work with him again in the future.


Great buying experience at Scott Honda!

5
5178 on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great buying experience at Scott Honda. This was the third vehicle we purchased from them and we will definitely return to Scott for future purchases. Candace was excellent to deal with and very knowledgeable about the vehicle. I would definitely recommend Candace and Scott Honda!


What a Great Company!

5
Nancy S., West Chester on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I knew Scott Honda had a great reputation before I entered the showroom. Now I know why. I was well overdue for a new car and Scott was not my first stop but it was certainly my last. I love my 2016 CRV-EX. It has everything I was looking for: quiet ride, great pickup, super comfortable inside, lots of safety features! But what really made the experience of buying a new car after 12 years and 225,800 miles, was my salesman, Hiep Luong. He was patient and knowledgeable. He didn't push me into a decision. He just presented the information so I could come to the right conclusion in my quest for new wheels. I truly appreciate his guidance and professionalism. I would highly recommend Hiep and Scott Honda to my family and friends.


Top Notch Dealership!!

5
Carol S. on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When it comes to buying or leasing a car, it can be quite the exhausting experience. HOWEVER, at Scott Honda of West Chester that is not the case! It is such a PLEASURE working with everyone at Scott Honda!My husband and I have leased vehicles from Scott Honda for many many years and most recently have purchased a car and bought out a lease because I am so happy with and love the car I currently have! Each experience was relaxing, enjoyable, and most importantly, respectful! Everyone that we work with from sales to financing to management has been a pleasure to deal with! A special thank you to Marius Krawiec, John Guth, and Tomas Dainora for their help, in making the process so relaxing and enjoyable! We appreciate the extra mile everyone goes through to ensure that we are happy and our needs and requirements have been met! Kudos guys!!! Top Notch!!! Thank you!!!


First Car

5
Jayjohn24 on 06/22/2016

Overall Experience: 5.0

After graduating college, my mind was set on a new car. I knew exactly what I wanted, but of course I had a budget. Dan was able to help me reach my goal to get the Jeep Grand Cherokee I have today! He was very patient and helped me make the right choice. I've extremely glad I could go to Dan to help me purchase my first car on my own. If any of my friends need a new car soon I was absolutely send them his way.


Fantastic Customer Service!

5
Amber McPartland on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I couldn't be more thankful for Hiep! He knew how to be informative, friendly and attentive, but never pushy! I have never met a sales person like him and I would recommend him to anyone! He exceeded my expectations!


Great Customer Service!

5
Amber McP. on 06/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I couldn't be more thankful for Hiep! He knew how to be informative, friendly and attentive, but never pushy! I have never met a sales person like him and I would recommend him to anyone! He exceeded my expectations!


Great Experience

5
kellpcurtis on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff was great to work with! Very patient, honest, and very informative. He was able to get the financing where we needed it to be, so the car payment was what I wanted to pay each month, and no more! Would definitively recommend him to sell you your next car!


Amazing Civic and amazing dealer!

5
Masha Ryazanova on 06/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you, Hiep, for your consultation and professionalism! You are the best sales consultant I have ever met. We enjoy the new Civic! It is amazing car! See you soon for our next Honda


Great Used car experience

5
Kristi Dunlap on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I dealt with Bill Taylor who was phenomenal! He really goes above and beyond for those that come in! He was very knowledgeable and friendly. He made sure my experience was great!


Jeff is the best!!

5
Leah00318 on 06/11/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

He was very knowledgeable and let me take my time in deciding what I truly wanted. Jeff is very kind, patient and helpful in an industry where it can be difficult to find people like Jeff.


Hands down best car experience!!!

5
Cmmflores on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found the car I wanted on Cargurus website but Scott Select was the dealership selling the car. I received an E-mail from Paul after asking for some information about the car I found. However, being young and prior horrible experiences with other car dealerships I was let's say "unsure" if I should proceed with trying to get a car but boy was I wrong. I went in and Paul was sweet honest and very helpful. He made sure he answered all my question and made sure threw the process new questions didnt arise. Plus another bonus Paul has wonderful customer service skills. So if your looking for a great experience definitely choose Scott Select and ask for Paul you will not be disappointed.


Honda Civic

5
angj on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I decided to purchase a Honda Civic for our children. We went in for an unscheduled appointment and were greeted promptly by Dan Zink. The entire experience was seamless. We were treated extremely fairly, received a fair trade value and a reasonable purchase price. Most importantly, after the sale we reached out to Dan for an unrelated issue and he promptly returned my call with a response. Thanks Dan!


Great Buying Experience

5
weaaronson on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I have been thinking about our next car for many months. We made an appointment at 4:00 pm on Saturday for a test drive. Dan Zink was a pleasure to work with from the first moment. We knew we wanted an Odyssey, but had not bought a car in 9+ years. Dan showed us several buy/lease options with no pressure to take any of the options. He patiently explained each option and what our costs would be for each. We drove 2 or 3 cars before making a decision on leasing a new Odyssey. He worked overtime that night since the dealership closed at 5. We came in for the purchase on Memorial Day and Dan was of invaluable help in finishing the paperwork and delivering the vehicle. Kudos to Dan and to Scott Honda.


Best First Car Experience

5
sgia4 on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was a NYC transplant looking for my first car and I could not have asked for a better experience. I had heard horror stories about the stressful negotiations and aggressive sales people, but with Hiep Luong and Scott Honda there was none of that. I spoke with Hiep over the phone in the morning, told him what car I was looking for and he had it waiting for me when I arrived later that evening. The process was smooth, the environment was professional and team was patient with all of my questions. I would certainly recommend Scott Honda, Hiep Luong and the rest of the team to anyone looking for a new car.


Great Car Buying Experience!

5
Phyllis Maier on 06/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience at Scott Selcet, with the great help and assistance of Michelle McKnight, was the best. Michelle let us review all the vehicles in their inventory that we thought were appropriate for our needs and desires. With her assistance, we had the opportunity to drive several of them, and inspect any we wished to see. She provided a great deal of assistance and didn't pressure us in any way. It was the most delightful car buying experience we ever had. When we finally chose the vehicle that seemed to best fit our needs and wishes, we found the help from both Michelle and the finance group to be fantastic. We moved through the process smoothly and without any unpleasant surprises, which was a welcome change. We got a great automobile that was clean, will obviously be dependable, and will be enjoyable to drive for a long time, thanks to Michelle and the Scott Select Team.


Jeff is Awesome!

5
Mukherjees on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I don't feel like I bought a new car! That's because for the first time in my life, I didn't go though the horrifying experience of dealing with a pushy sales associate, hidden fees, etc. Jeff was absolutely awesome! He listened to us, understood what we wanted and also what we didn't want (and not once did he push for stuff we said we didn't want), and was just an overall a really nice and trustworthy guy!! This was the best car buying experience and all the credit goes to Jeff! I hope he doesn't retire or make a career change, because we don't want to go to any other dealership or any other sales associate after our wonderful experience with Jeff and Scott Honda.


25 Years (and counting) of Sales & Service at Scott Honda

5
Loyal Scott Honda Guy on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought my fourth car from Scott Honda over the last 25 years - went with the Civic Touring Edition and love it. Kelly N. was great on the sales side - both fair and offered a good deal/price. That's why I'm loyal. Thanks Duke Scott and everyone at Scott Honda. I'll keep coming back.


Excellent Experience

5
scottpass1 on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very please with Hiep Luong and the whole team at Scott Honda. It has been a while since I purchased a vehicle and Hiep helped out in all aspects. Thank you


Excellent service, no pressure

5
nicole0821 on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff was a pleasure to work with! My husband and I came to the dealer unsure whether we were looking for a new Fit or a used model. Unlike other dealers we visited, Jeff respected our budget and really listened to what we were looking for. We ended up buying a new Fit and are very happy with it. Thanks for your excellent service, Jeff!


Great friendly people!!

5
Amanda615 on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was so nice at this dealer. I knew exactly what kindof payment I was looking for and they made it happen!! I couldn't be any happier with my used Mazda!!! You guys are great and worked very hard for me, especially Cliff and Joe in finance! Anyone looking for a new or used car should come here, you won't be disappointed!!


Cliff was great!

5
kg238290 on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cliff was very knowledgable about the CRV I was looking to lease. He was easily able to answer all of my questions and concerns. His personality is really what sold me on the car. He was the most friendly salesman I have ever had and personally helped me set up everything I needed and wanted in the car! The sales manager, Jeff Scott and Joe Lombardi were equally as friendly and helpful and made the experience quick and easy.


Good stuff

5
SD on 05/05/2016

Overall Experience: 5.0

Took delivery of a new CRV and Jeff did a great job explaining the functions and features including the tech workings and all the connectivity options in a concise and professional matter. All questions were answered and would recommend. Nice job Jeff! Love the car.


Helpful, thorough and low key.

5
Anne U. on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff answered all of my questions about trading in my CR-V and buying a new CR-V. I really appreciated his working with me to buy a new car, without games. He was direct and helpful. I felt very positive walking out with my new car.


Thorough Explanation of car's features

5
cb on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There is lots of new technology available and understanding what, why and how is important in decision making and satisfaction after the sale. Our sales rep thoroughly explained the features.


Excellent experience!

5
pborrelli on 04/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hiep Luong was extremely knowledgeable and did not pressure us at all. He answered all our questions and addressed our concerns without judgement. We would definitely recommend him to friends and family, along with the entire Scott dealership.


Top Notch

5
Tim42 on 04/22/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional attention; asking the right questions before making any recommendations. Insightful and honest about the vehicles, financing, and options. Thanks for the clarity and efficiency.


Class Act

5
satisfied customer on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a Pilot for my wife. Hiep Luong was our salesperson. Hiep was a class act. Hiep was very knowledgeable and patient, not pushy.


Great service!

4.8
Pilot16 on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased a 2016 Pilot from Scott's. They are willing to work with you to get exactly what you're looking for. When I made the decision that I definitely wanted the car, they even came and picked me up from my house the next day so I could take the car. That was awesome service. Thanks Scotts!


First experience with Scott Honda great!!!

5
sjk0116 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A friend of mine recommended Scott Honsa when I said I was looking for new car. I was contacted by Cliff Ashamole. He was very patient with my test driving the Honda HR-V on two occasions, my indecisiveness as to whether or not I was ready to move forward, and then when I was ready I was deciding on color. Once ready he answered all of my questions and did not pressure me to make deal when I was not quite ready to sign. I finally signed the deal and got my new car (Honda HR-V EX)on Wednesday. I could not more happy with him and I thank Clicf for his ease of working with him and great communication. Everyone that I have met there has been wonderful!


Great experience!

5
CindyG on 04/07/2016

Overall Experience: 5.0

I love my new CR-V and my recent experience at Scott Honda. Jeff was very helpful in getting me just what I was looking for. He was helpful without pressuring and made me relaxed and not stressed. When it's time to get my daughter her car I'll be giving Jeff a call! Thanks Jeff! - Cindy G.


Fabulous experience

5
fownhope on 04/06/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Im not normally someone who would actually take the time to post a review (good or bad) unless it was an extreme case. First understand that I REALLY dont care for car dealerships. Goes back to the assumption that all car dealers are slimey sales people who try their hardest to get as much money out of you and sell you things you really dont need.This was actually my best car buying experience ever and I will definitely check back with them first for my next car that I purchase. I was looking for a used crv exl, I knew I didnt want to spend more than $20k, the year I was hoping for and the colors I knew I didnt want. I wasnt interested in financing, warranty or protection for the car. Hiep the sales person we dealt with was fantastic!!! he listened, had respect for our choices and guided us with the options. We even had a question about a noise we were hearing while driving the car so he brought out a service manager to explain the questions we had about the warranty that comes with it and the noise. But it didnt stop when he handed me the keys. He walked out to the car and set up my phones bluetooth for me so I could use the car to make calls (totally not a techy person and would probably not have taken the time to do this myself). He went thru all the bells and whistles and made sure that we didnt have any more questions. Fabulous Experience!!!


My third Civic and I will buy my forth from Hiep Luong

5
exton523 on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my third purchase from Scott Honda. Hiep answered all of my questions quickly and responded back to my all my text messages.Very nice man and it was a pleasure meeting him.


buying new CRV

5
carlady on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott Honda in West Chester, PA.,sales person Hiep Luong was professional, kind and courteous whileoffering an excellent price! He helped get the best price for my trade-in as well. After purchase, Hiep spent as much time as needed to explain all functions of the car. Great experience.


First time new car owner

5
2016 Red Civic on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time purchasing a brand new car. Hiep answered all of my questions quickly and was available by text all day long for any little question. We had everything completed before I got to the dealership and I walked in and drove away in my car with in the hour. After the purchase he patiently went through all the special features of my vehicle.


Great experience purchasing my first Honda

5
maggiemcdev on 03/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Last week I decided to start pricing out some new cars, as I had been doing some research on a new car and was eager to trade in my Ford Focus for something bigger, better, and more reliable. I put in a quote request on Scott Honda's site and was quickly contacted by salesperson Nick Toto, who was very friendly and put me at ease right away, even over the phone. Every other car buying experience I've had was pretty pressured right off the bat, but because of how relaxed the initial phone call was, I ended up calling Nick back to see if I could come in that day for a vehicle valuation and a test drive. I went in a couple of hours later and Nick greeted me at the door, which I thought was a great personal touch. We discussed the types of cars I was looking at, price points, trade-in options, etc., and he immediately had the team get started on evaluating my Focus while we discussed what I might test drive. I ended up test driving a CR-V, which was what I had in mind when I came in, as well as an HR-V, which I had no idea existed but really met a lot of my needs, so I appreciate that he suggested it. The test drives were awesome; both cars were great to drive and Nick had a lot of information for me and ended up making it a tough decision - which isn't a bad thing! In the end I went with the CR-V and not only was he pretty patient with me while I decided on the ever-important exterior color, but I felt that he really did his best to get me the features I wanted/needed while also keeping me in a reasonable price point. Eventually I worked with Tomas Dainora in the finance department, who was also very friendly and very helpful when it came to laying out the terms of the deal and getting everything signed and finished with in a timely manner. I came in that day only intending to test drive and then think about it for a few days, but because of these guys' hard work, I drove off the lot that day in a 2016 Metallic Air Mountain CR-V in love with my new vehicle, excited to be a part of the Honda family, and would recommend Scott Honda to anyone.


Marius Krawiec is an awesome Sales Manager

5
peacheycat on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought cars from Scott Honda before and each time dealt with Marius Krawiec . I first met him when he was a sales person and never forgot his courtesy, patience and knowledge base. For the most recent purchase I returned to Scott Honda and asked for Marius when I purchased a certified pre-owned Honda vehicle. I was pleased to find that Marius was the Sales Manager. Scott Honda could not have made a better choice for Sales Manager. The car-buying experience was great and pleasant and, again, I was impressed by Marius. He even spoke with me by phone re: questions about the vehicle AFTER the purchase.Thanks to him I remain a loyal Scott Honda customer.


Excellent Experience!

5
nkruger5 on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently leased a 2016 Honda Civic LX. The experience was nothing short of excellent overall. This was my first experience in a dealership, and Hiep Luong was sure to be very clear with all of the procedures that were set forth and was very up front about the process. I highly recommend Hiep as well as the whole Scott Honda family!


Great experience at Scott Select

5
darlene312 on 02/24/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I probably hadn't seen Dan Zink since high school - but running in to him again - and buying a car from him was nothing but a true pleasure. It was time to buy a car for my son, and Dan made the process easy, comfortable and pleasant. He helped us find the right car for us - in the price range that was right for us. He answered all of our questions, and he even followed-up to make sure we were still happy days later. I've already sent a friend to him. We are happy we got our car from Scott Select and worked with Dan Zink.


Great experience, upfront, no pressure

5
delfik on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Dan Zink at Scott Honda to buy my Honda Odyssey Touring ELITE. Overall excellent experience. Dan took the time to explain every feature in my car both before and after my purchase. He was honest and upfront. He did not pressure me to make a purchase. Competitive pricing as compared to other dealers. Got a fair value for my trade-in. I highly recommend working with him and buying from Scott Honda.


Great service

5
Desi1029 on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

very good customer service. I will recommend you guys. I really appreciated all the great work. I'm very Glad I got my car from Honda dealer .I'm so thankful


best customer service/easiest car buying

5
car0lann on 02/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've never bought a new car before and Paul Kutyn at Scott Honda made it so easy and fun! would definitely recommend to everyone!


Another great experience at Scott Honda in WC!

5
scallaghan on 02/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hiep Luong was such a great help! He even came in on his day off to help me purchase my new honda civic. After I accidentally shot wiper fluid all over his face he laughed it off and continued to show me the bells and whistles of my new whip. Rob, in finance, was also so friendly and helpful throughout the whole process. Thanks guys!! Stephanie Callaghan


Great Experience!

5
Doherty CRV on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a Honda CRV today with Hiep Luong's help. Very knowledgeable, kind and helped us get the best price after shopping at several dealerships.


Pleasant Experience

5
Linda Wissler on 02/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

we were in need of a vehicle and had been looking for weeks, Scott actually emailed us with a vehicle that matched our criteria! We were contacted by Kevin Turner, made an a.m. appointment, and were in and driving our car home in a few short hours! No haggling, no wolves sitting in wait, cappuccino, lunch and most friendly environment! Will never go anywhere else! Thank You Kevin Turner, feel like we gained a friend!


Great Dealership!

5
RichP on 02/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just picked up a Honda Civic Sedan EXL today. I dealt with my sales person (Hiep Luong) via email and text messages before I decided to go in and discuss purchasing a new vehicle. Hiep was very patient with me, because I can get very aggressive when it comes to negotiating. Everyone at the dealership seems friendly and I highly recommend if you are in the market for a new Honda to go see Hiep. Also want to add that the finance person, Joe Lonardi, was great too!RMP


Excellent customer service by Hip atScott Honda

4.2
vivek82 on 02/12/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I just brought a used car from Hiep Luong at Scott Honda. Hiep took the time to explain the process and give me a fair deal. Did I get a great, great deal? I would say but didn't felt like I was pressured or felt like being mislead. He did a fine job and I appreciate that. He patiently explained everything and answered all my questions. Remember you still need to do your homework and be an educated buyer but he got me a good deal which I am very happy with. I would recommend this dealership. Hiep treated me fairly with respect. For that I want to say Thank you!! Again I want to thanks Hiep for his very calm,nice,relaxed behavior which help me to understand everything. He did not push me to buy the car, which really help me to decide to buy the car.Sincerely, Vivek Shrikhande


My Honda Experience

4.2
John215 on 02/12/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I was looking for a used Honda Pilot between 2013-2015. I currently live in Virginia, and I could not find what I was looking for down here. Being from Pennsylvania, I returned to my roots and was blown away by the inventory that Scott Honda had. Dan Zink was my salesman and he did a great job from start to finish. The entire deal was wrapped up in a few hours and the process was painless. Dan is the man!


Excellent customer service long after the sale

4.6
AmeMarCra123 on 02/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Car buying is my least favorite activity, but Dan Zink at Scott Honda made it straightforward and fun. Interest in my car experience continues months after the initial purchase. Scott Honda has a great team and everyone is focused on the customer.


Satisfied Customer

4.6
Frank M on 02/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I have had my Honda CRV. for close to 3 months and so far I am very happy with the product. As far Scott Honda is concerned I have been very impressed with the professionalism of everyone I have come in contact with starting with Dan Zink and moving through the finance deptment and a quick in and out service visit. Dan's salesmanship influenced me to buy on my initial visit and I will definitely be recommending both he and the dealership to anyone in the market for a new car.Frank Moffatt


Customer Service at it's Finest

5
Becca.przy on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan was so helpful though the whole process of purchasing my new CRV- he explained the whole process which was extremely important to me since it was my first time purchasing a vehicle on my own, he even took the time to make sure I had a front license plate holder installed since my car would be driven in NJ! Dan was also completely accommodating when I didn't like the pinstripe that came with my car, he had it removed with no problem in just a few minutes. I've worked in retail all through high school and college, I now manage a retail store and I can say with certainty that customer service with high quality that Dan gives to his customers is not quickly forgotten.


Easiest purchase with an awesome dealership

5
tina1041 on 02/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a Honda CR-V with the help of two of the best people at Scott Honda. Their salesmanship and professionalism is outstanding! Paul took the time to explain things and helped me decide which vehicle to purchase. He is an asset to the dealership!! Marius is my salesman from 11 year ago when I purchased my Pilot. His knowledge has only gotten better over the years and I am grateful for both Paul and Marius' expertise and kindness. They are two great guys. I couldn't have asked for anyone better to work with me as I purchased my new CR-V.


Honda oil burning nightmare...

3
Victor.Adams on 02/06/2016

Customer Service: 2.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 1.0

...and general error-prone service.If youre thinking about purchasing a Honda from Scott Honda in West Chester, PA, you may save a lot of future problems by considering other Honda dealers. After 20 years of Toyotas, I decided to try a used Honda Accord for my sons first vehicle. Most would say their quality is on par with other foreign car manufacturers, if not better. It just made sense to take a look at them. I ended up purchasing a 2010 Honda Accord for my son in 2014 from Scott Honda. The sales experience was actually among the best I have ever had. The salesperson was knowledgable, congenial, and made sure we had a pleasant experience. Her name was Jayne, and she really is an excellent sales professional.That's where it stopped.In 2015, we noticed the car seemed to be burning oil at an alarming rate. Research revealed that excessive oil consumption is a known issue with some Hondas, and warrantees have been extended to cover this situation. After having it checked for oil leaks, where none were discovered, it was scheduled for an oil consumption test at Scott Honda. Despite the car burning about one quart per 3,000 miles, I was told it did not qualify for the service, since it did not meet the criteria of one quart per 1,000 miles. This means adding at least one quart of oil between oil changes.The service advisor smiled and told me All cars consume some oil. I am now reading in Consumer Reports that If consumption is one quart every 1,000 to 3,000 miles, the company may require more tests and higher levels of approval before offering repairs. (Consumer Reports, May 18, 2015). This option was conveniently omitted from the 10-second, dismissive response to the results of my oil consumption test by the service advisor. Gee, thanks for shoving me out the door without explaining my options.Ill have to follow up after learning about this option. The point is this: Scott Honda cannot be relied upon to present you with all your service options. In the meantime, Im stuck with an oil-burning car. I hope you arent too!Todays service flub (6 February 2016) was annoying in a different way, but it does show some level of diversity in their service incompetence. Heres what happened. After hearing about the deadly airbag problems via national media, and the extensive recall to address them, I called Scott Honda and asked them if my sons 2010 Honda Accord was affected by the recall. I had not received a letter explicitly stating the it did. The person on the phone checked their records and indicated to me that, yes, it did qualify for the recall. I was flummoxed. Why was I not notified, I thought?This is a potentially life threatening situation, Wouldnt you be upset if your son or loved one was in a potentially unsafe vehicle? The person on the phone didnt didnt quite know why I wasnt notified, but posited that, since they had the wrong phone number for me in their records, that could explain it. Anger over. Lets just fix it (and be sure to check the oil before driving any distance!). An appointment was made to address the airbag and render the car safe if it were in an accident where the airbag was deployed. When I arrived at my 7:45 a.m. service appointment, the service advisor flipped through some paperwork as I stood outside my vehicle in the service area. He then casually announced that, No, your car is not part of the recall. I had arranged my day to be their on my weekend. When asked how this could happen, I was told mistakes happen. That's just weak, sorry. How about a visit to the service manager? How about some assurance they would try their best to avoid this in the future? So I came home to write this review. Maybe it will save others time, money, or both. (Not that theres a class action lawsuit around the oil-burning issue, but these actions seldom result in more than nominal compensation for the true victims; only the legal firms that prosecute them get significant money.) Scott Honda service is not without some skills, however. They seem especially adept at spinning tossed off explanatory xxxxxxxx narratives that result in them doing nothing and that support their central goal: profit.Please be cautious when dealing with Scott Honda of West Chester, PA.Victor Adams (Feel free to contact me at victor.adamsatgmail.com if you have questions or would like additional details. I'm truly not out to smear them, but to caution others and hopefully prod Scott Honda to higher levels of service and improved customer satisfaction.)


2016 Civic EX-L

5
ooeckored on 02/04/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First, I should start by saying that I live a mere two blocks away from Piazza Honda of Springfield, after shopping with them and consistently being let down or the salespersons coming off as rude. I chose Scott Honda - a 45 minute commute from my home because I found their staff to be unbeatable. I am very kind and patient person, but, I am a tough buyer when making big purchases. Dan Z. was patient and kind to me throughout all of my questions and negotiating. I was very specific about the color combination I was interested in and Dan along with the team at Scott Honda were committed to finding me what I wanted for a great price!


Great customer service

5
barb on 01/19/2016

Customer Service: 5.0 Overall Experience: 5.0

Hiep was knowledgeable, helpful and personable. I appreciated the time he took to explain all of the details pertaining to the car. He was very professional.


Great Service

4.8
HsuLin on 01/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We recently purchased a used Honda Accord from Scott Select. The service we received was outstanding. The agent we worked with, Kevin Turner, was very helpful. The staff there was all courteous. We will definitely recommend Scott Honda to anyone looking for burying a car.


Great Service

5
HsuLin on 01/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We recently purchased a used Honda Accord from Scott Select. The service we received was outstanding. The agent we worked with, Kevin Turner, was very helpful. The staff there was all courteous. We will definitely recommend Scott Honda to anyone looking for burying a car.


Excellent Service

5
LynnC0498 on 01/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I contacted Scott Honda after having a negative experience with a local Hyundai Dealership. I spoke to Armand Siolek as he answered the phone. I made an appointment for the same day to look at a new Civic and purchased that evening. I have purchased several cars in the past and this was by far the easiest and rewarding experience. I love my new Civic. I walked in with expectations from my phone call and they delivered. I was offered a fair trade for my Hyundai and was able to get in to a new Civic the same day. I have not yet utilized the service department but from the tour I received, I surely will. The dealership is in a location close to both work and home! Great experience. The complimentary car wash AND coffee help!!


Great experience

5
maggie on 01/13/2016

Overall Experience: 5.0

I absolutely love my new car, and working with Armand Siolek was really great. He made an otherwise tedious situation enjoyable (I came in on a very busy day and had to wait a while to begin the paperwork). I had a great experience, overall. Thank you!


Excellent Customer Service

5
LynnC on 01/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I contacted Scott Honda after having a negative experience with a local Hyundai Dealership. I spoke to Armand Siolek as he answered the phone. I made an appointment for the same day to look at a new Civic and purchased that evening. I have purchased several cars in the past and this was by far the easiest and rewarding experience. I love my new Civic. I walked in with expectations from my phone call and they delivered. I was offered a fair trade for my Hyundai and was able to get in to a new Civic the same day. I have not yet utilized the service department but from the tour I received, I surely will. The complimentary car wash AND coffee help!!


Pleasant Experience

4.8
A. Raubfogel on 01/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

We recently purchased a Honda Select 2011 civic coupe. We were helped by George who couldn't have been more helpful during the entire process. He worked with us and took our offer to Josh in the business office who countered with a great offer and the deal was sealed. Scott Honda worked with us and made our experience a pleasant one. I would recommend George on your next Hond Select purchase.


Wonderful experience

4.7
Philip Leatherbury on 01/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I recently purchased a auto at Scott Select in West Chester PA.. I was very impressed with the facility and the staff's no stress approach to customer service. My wife and I were particularly please with the care demonstrated by Michele the sales lady. I highly recommend her to anyone looking for a professional that will take car of your automobile need without the stress and hassle. I suspect that the rest of the sales team handle themselves this way as well. Thanks Michele You are the best. Philip Leatherbury


Thanks for a wonderful sales.experience !

5
Jplab on 01/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second vehicle we have purchased at Scott Honda. Greg Cole made the buying experience very enjoyable, from the test drive to the purchasing of our 2016 CRV AWD. We always recommend Scott Honda to our family and friends. Their service dept is the best and we are always surprised when the car is washed and clean when we pick it up.


My experience in leading a vehicle at Scott Honda was great

5
Angie on 01/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'd like to take this opportunity to thank Scott Honda, and in particular, my sales agent, Greg Cole, for their honesty, professionalism, and excellent service during my appointment last week. I turned my 2013 Honda lease in, and rolled into a new lease in a very effortless and cost efficient manner. I was told 2-1/2 years ago that if I reached my mileage allowance before the end of my lease that they would work with me. To my surprise, Greg kept his word, and I am very pleased with my plan for the new lease. I highly recommend this dealership and sales agent... thank you, Greg.


Excellent All Around

5
Burgundy Night Pearl on 01/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had the pleasure of working with Dan Lipchock, who exceeded my expectations with purchasing a new vehicle. I was in the market to purchase a used vehicle but Dan mentioned the 2016 Honda Civic had been redesigned & new features were added to the model. The Civic was the best choice & i love my new vehicle.


Burgundy Night Pearl

4.8
riah00 on 01/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had the pleasure of working with Dan Lipchock, who exceeded my expectations with purchasing a new vehicle. I was in the market to purchase a used vehicle but Dan mentioned the 2016 Honda Civic had been redesigned & new features were added to the model. The Civic was the best choice & i love my new vehicle.


Excellent value & service

5
lisarep on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service from the minute we sent our online inquiry. Cliff contacted us quickly and set up an appointment to view the vehicles we were interested in. The entire time he was honest and to the point - not once did we get the feel of being pushed into a deal that wasn't in our best interest. Rob in finance worked hard to get us the best deal possible.


A Low Stress Experience.

5
patraveler45 on 01/02/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We wanted to downsize from a minivan but were not locked in to a particular manufacturer. So, we visited many dealerships, drove many cars, and talked to many salespeople. And we made several visits to Scott as we winnowed our list of choices down. Dan Lipchock was very patient with us as we went through this process. Throughout, Dan remained low key and personable. It was a pleasure doing business with him.


No pressure buying experience

5
Satisfied buyer on 01/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jayne Mulder was easy to work with. She listened to what I wanted and did not try to up-sell. When I left with my new Accord I felt satisfied that I had the car I wanted. I would definitely buy from Jayne again. (Think this is the third car I purchased from Jayne.)


A Hassle-Free Buying Experience!

4.8
HondaDNA128 on 12/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We bought our 2016 Pilot (which is our 4th Honda) last November and we couldn't be more happier with the sales experience. Honestly, it all started when we brought in our CR-V for service. While we're waiting for it, we strolled into the dealership and saw this beautiful 2016 Pilot Touring in Black Forest Pearl. We became very interested in it and while we're tinkering with its interior features, Cliff Ashamole unobtrusively walked over and cheerfully greeted us and simply let us know he's there to help us and feel free to call him up. We're impressed by his professionalism and courtesy so the week after, we decided to test the market and see if Scott Honda could give us a deal we like.The buying experience was straight-forward, honest, and was done in a respectful manner. Cliff ably assisted us throughout the process. When it came the time to do the paperworks, Azad Yepremian diligently explained all the different documents, what they are, and answered all our questions before signing them. The whole sales process took way past the official closing time of Scott Honda on a Saturday and yet we didn't feel that those people are getting irritated because they still have to be there instead of having their personal time already, nor did they try to rush us so we could get out the door soon.This is a highly recommended dealership. No wonder they keep on getting the Honda President's Award almost every year.Additional: We purchased the Running Boards together with the Pilot but being so late at the time of the purchase, we had to return at a later date to have it installed. Mike d'Auria was our contact person that time and he outlined to us what will be done to the Pilot during the installation, and also walked us through after it was completed. We mentioned to him about the big Bar Code sticker that's plastered on top of our Pilot which we only noticed a few days after we took it home. He was apologetic about it and told us that it's a delivery/inventory sticker that needed to be removed once the vehicle has been purchased. A minor and non-trivial thing to us.All in all, we are glad we made our recent purchase from Scott Honda, and not from other competing dealerships. It's simply because we were treated like family, a neighbor, or a fellow community member. We couldn't be more satisfied with it!


Buying a new car

5
Dana on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very good experience buying a new car. The sales person tried hard to give us the best deal. He took his time to explain us the new car. Very nice.


Highly Recommend

5
thankful on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased a new car from Scott Honda. A few months later, someone hit the car and totaled it. I was very happy with my CRV before the accident. When we got hit, the car rolled 1 1/2 times landing wheels to the sky. Very scary. When looking at stats for car safety, you hope your not in an accident to find how the results are, just hoping to see results on a website. Well I have to say the CRV held up excellent in the roll over and we walked away. Thank you Honda for building a safe vehicle!!Now I had to get a new car. I could not think of anything else than a CRV and Scott Honda. I had great customer service and she was very friendly from my first experience leasing the car with Jayne Moulder, I called her back, set up an appointment, went over the details of what I wanted. Went in at my convenience and picked up my new CRV. I am very happy with my CRV, Scott Honda and Jayne working with me.


Perfect

5
Adam G. on 12/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Scott Honda met and far exceeded my expectations. Dealer was clean and people were nice. Dan Lipchock was an excellent sales person. He was knowledgeable and respectful. Dan made it easy for me to get comfortable buying in what I would consider a major purchase. There's no one like Dan or Scott Honda.


Proffessional experience

5
jmarti11 on 12/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been looking for a vehicle longer than I would like to admit, I have been to multiple dealerships in the tri-state area and have not found anyone to be as friendly and courteous as Dan Zink at Scott Honda.


Very friendly and streamlined. Highly recommend

5
Todd123 on 12/24/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If your looking for a great dealership please take the time to visit Scott Honda and John Guth. We came from out of town to purchase and everything went smoothly.


Very frsutrated with ability to fix car and communicate

1.8
Jay M on 12/23/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 4.0 Overall Experience: 1.0

We have had our car in for service for almost 3 weeks now to correct a squeak in the right rear door. To no avail it has still not been corrected. During this time we have had less than appropriate updates on the status of the vehicle. As of yesterday they said they still did not know what was causing it. They reported that it was spot weld, part issues, etc. Now we are being told that they hev no idea when we will get the car back and because of the holiday's it most likely will go into next year. Spoke to the general manager yesterday and while apologetic candidly told me that here was nothing he could do...that his hands were tied. He suggested that we pursue our legal options. What a mess! We have owned many Hondas and so has our family and friends. This kind of support makes me question why deal with this car brand. I fully understand that squeaks can be very difficult to fix. But to not follow up timely with customers and to tell them there is nothing you can do but consider legal options is just frustrasting and quite frankly not what I would expect. Going the legal route is time consuming and serves no one well. But if that is what they recommend then I guess we have no choice. Such a shame.We have dealt with Scott Honda for over 25 years. This most likely will be the end of that long term relationship.


Excellent new car buying experience st Scott Honda

5
MRB on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From start to finish it was a top notch excellent new car buying experience. Hiep Luong was the sales person helped me throughout the entire new car buying process. He was very professional, courteous, and knowledgeable. I very much appreciated his help. Thank you Hiep.Also, I should mention Jeff Scott and Bill Monhollan for their help. Entire sales team that worked with me are wonderful to work with as they appreciated my need. Thanks again for all your help. You all got a very satisfied customer.Wish you all the very best and Happy Holidays!


Scott Honda

5
Friends of PA on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I were wanting to purchase a new vehicle and one of the many options we were considering was a Honda. So we met with Dan Lipchock at Scott Honda; he was a great person who treated both me and my wife with dignity and respect throughout the entire buying process. I am not one to be rushed into making a big decision, like spending a lot of money on a new car, and Dan was very understanding and extremely patient. After meeting with other salesmen/women at other dealerships and looking at other vehicles, my wife and I knew that we would be buying a Honda specifically from Dan at Scott Honda. He is a great guy. Very kind and trusting. I recommend that anyone looking to buy a Honda specifically meet with Dan Lipchock at Scott Honda.


Great Experience at Scott Honda

5
QuakerOatsMan on 12/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were looking to purchase a new vehicle and one of the many options we were considering was a Honda. So we met with Dan Lipchock at Scott Honda; he was a great person who treated both me and my wife with dignity and respect throughout the entire buying process. I am not one to be rushed into making a big decision, like spending a lot of money on a new car, and Dan was very understanding and extremely patient. After meeting with other salesmen/women at other dealerships and looking at other vehicles, my wife and I knew that we would be buying a Honda specifically from Dan at Scott Honda. He is a great guy. Very kind and trusting. I recommend that anyone looking to buy a Honda specifically meet with Dan Lipchock at Scott Honda.


Great buying experience

5
Lisa6 on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very positive experience with salesman Hiep Luong. He was knowledgeable, professional and accommodating. Gave pros and cons to every concern I had, and that helped me make a decision I was very comfortable with, and the entire transaction, including finance was without a glitch.


Awesome buying experience

0
Michele on 12/16/2015

I recently purchased a 2011 Rav 4 from Scott Honda and it was a great buy.My salesperson was Michele and she dug deep to get me a good trading money for my old car.I walked out with a huge smile on my face!Thanks Michele!!


Great experience again.

5
angelo123 on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had another great experience at Scott Honda, this is the 4th vehicle I have purchased and my experiences have all been great. Greg Cole has done an excellent job of addressing my needs and it's always a pleasure to see Marius again, whom I purchased my first vehicle from more then 10 years ago, I continue to be a very satisfied customer. Thank You!


Great experience

5
GraceM on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great used car buying experience with salesman Hiep Luong. I am very happy with my purchase of a certified pre-owned 2013 Honda CR-V.


$32,585

Mileage: 4

Color: Black

Transmission: Continuously Variable Transmission (CVT)

Body Style: SUV

City: West Chester, PA

Engine Type: 1.5L I4 16V GDI DOHC Turbo

$19,691

Mileage: 66005

Color: Other

Transmission: Continuously Variable Transmission (CVT)

Body Style: SUV

City: West Chester, PA

Engine Type: 1.8L In-Line R18Z9

$35,991

Mileage: 6185

Color: White

Transmission: Continuously Variable Transmission (CVT)

Body Style: SUV

City: West Chester, PA

Engine Type: 1.5L In-Line L15BE

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