Traded my Silverado and bought a Tahoe
Had a great trade and buying experience. Ray Martinez was helpful, informative and easy to deal with. Love my new Tahoe! Not missingMy Silverado duallie yet! Great ride and easy to drive. I recommend Schumacher for their excellent customer service!
Happy customer
Great experience. My service writer, Nick, was fantastic. Great guy.
Mike Willis
I had a wonderful time at the dealer the salesman was outstanding.
rob nans
excellent service short waiting time good facilities
Service
Nick was great! It's a very busy service department and very crowded at times otherwise great service
Always great service !
I always take my car in here for service and everyone is so nice and welcoming ! Always willing to help out their customers. They also have a kid friendly playroom when you have to wait.
John P. Keenan
Excellent work by Jim Rogers. Leased a Passat for 36 months. Got the model and color I wanted. My first experience with Schumacher and a very good one.
repair of flat tire
good service. friendly service writer. that's all i have to say...
Could not have been more pleased!
I called Cyndi just before 6PM, Wednesday, and alerted her to the fact that I had just noticed a Check Engine Light. It was too late to get the car to Shumacher at that point, but I said that I would have it there at 7AM on the next day, Thursday. Cyndi took it at 7AM and got it thru service and out by 3PM. Additionally, the bill was greatly under budget. I could not have been more pleased!
Schumacher sales and after care
Schumacher and my service rep Dave have been a fine example of service to the consumer.
Battery warranty at Schumacher Northlake
Vic at Northlake did an amazing job from beginning to end. Great communicator and reliable.
courteous & fast, plus clean facility
Car was taken at appointed time by very courteous technician. Clean spacious waiting areawith coffee, etc. Car was ready in less time than anticipated.
Owner
I had a recall notice it took less than 30 minutes. Amazing
I joined the family.
After a few months of searching for a new truck we stopped by Lake Park Schumacher to pick up a brand new GMC Canyon as a work vehicle. We came back in for our first oil change and purchased a new Chevrolet Colorado for my personal vehicle. Both times they took the time to find the truck we were looking for and helped to get us the deal we needed. Super satisfied with both trucks and we will be back to upgrade in a few years.
Recall service
Recall done in less than 45 min. while I waited. Bagels and coffee were available. Nice touch !
Our New 2016 GMC TERRAN LST
As dealing with Schumacher in the past it's always top rated and to us a Top Tier Dealer.Bud Cross and Alex are very professional in every way. Thank You for everything !!!!Barry B. Edds STREET KUSTOMS inc.ph: 561-667-8020fax: 561-304-0128mailto:streetkustomsatyahoo.com
Satisfaction with Schumacher Chevrolet
As indicated,I am totally satisfied with the purchase. first with Bud Cross in sales and with Kelly in service..
another great buying experience
Another great experience, that's why I keep coming back.
Oil Change & Estimate on Replacing Front Grille
I always make my appointments through Cindi. I have been using her as a service representative for over 10 years and have always had a superior experience.She always calls back promptly and delivers what she promises.My appointment was on time and my estimated given as requested.I was able to use points for my service, and my car was returned to me sparkling clean.
Routine Service
Great customer service at a very fair price...keeps me coming back. Rob Nancz best service writer to date.
Cindy
Cindy was great, considerate, kind and funny. She went above and beyond to make a bad situation ok...many thanks Cindy. Customer service at its best!
owner
Everything was done complete and very professional.
Service is awful
This dealership will not return calls for two weeks have been leaving messages for service, I suspect it is because it is a warranty claim. Cruise with lean code.
Leased new 2017 Passat Schumacher Northlake VW
Janes Rogers did a wonderful job. He explained everything carefully. Told me of all the options for different styles.
Experience
Nick was so curteous.... He was professionalFrom the first moment . He was able to address issue and have me ready to go with ease .I have been a customer for years and feel I am wellTaken care of. With much appreciation Trisha Gianna
not sure what you are looking for here?
Jessie is the best . . . along with the entire service Team!
Service
Service was timely and comfortable setting to wait.
Service visit
Not all dealerships treat women as bona fide car-worthy humans. The personnel at Schumacher are not working for one of those dealers! It's nice to take a vehicle in for service and have the service rep. actually listen to the description of the problem, then detail how they will proceed to identify and fix the issue. Schumacher is a feel-good place. I keep coming back -- that says it all. :-)
oil change
great !Cindi was awesome. very helpful. will come back for all work done on our vw
A+ Dealer and Sales Associate
Go see Jorge for the best price and a stress free buying experience.
Schumacher does it again.
Second vehicle I purchased here in 2 years. Seamless process, and easy from start to finish. I'll be a customer here for life thanks to Ozzy and Mike.
Feedback
Cyndi was great in helping expedite repairs. Wish I could have used my warranty but overall it was good experience.
Windshield replacement and recall service.
Service rep. professional, courteous and in the know.Car received/serviced and delivered in time frame specified.10 out of 10
Kelly is the best. Always happy and smiling.
We love Kelly. She is always accommodating and informative. It's a pleasure to deal with her.
car 1 year service and detail
My experience was great. Cindy took care of me in a timely manner, called a shuttle drop off and pick up for me and kept me informed with the progress. I also had my car detailed after it was serviced and the service men did a great job.
Mrs. Barbara
Just came in for warranty oil and tire rotation, a;; went well nice and professional
Mr Alex Nicol
My wife said this is the best car buying experience she has ever had. Very knowledgable, very accommodating and professional. We have already referred other people to him.
2016 Enclave
The Taylor Haglund is great to work with. I leased my previous Enclave through him and am very happy with the deal and the vehicle this time. Go Taylor!!
New 1500!
Go see Ben Stienberg! Got me into an even nicer truck then I thought I was going to get. Great selection, comfortable buying environment. Fair prices and the dealership works as a team to get you the best deal possible.
Acadia
We went to Schumacher because Dennis V had been so good to work with previously. He was again very pleasant and professional, and went out of his way to get me the vehicleaners I wanted.
GOOD SERVICE
Always treated fairly and courteous at this dealer.
Truck service
It's always a pleasure dealing with Schumacher ! From the purchase to the service it's always a breeze and everyone that I've come in contact with has been great.
Buick Survey
Schumacher Buick is by far the only first class dealership I have done business with the last 50 years and their GM Mr. John Ring is the best in the business
Great Service
Brandon Byers was our sales person and did a great job! Thank you for all you did and being so efficient! Cindy and Karl
exceptional salesman
Dennis Vaughn is the complete package, and makes the purchase process enjoying
Phenomenal experience
I was in the market for a larger SUV to my than current GMC TERRAIN...to fit my nephews new wheelchair since it couldn't fit at all into the terrain.Trudy Ann Smith is a hard working, professional and super easy to talk to sales rep.She made sure my nephew (who has special needs) was comfortable through the process first and foremost. She found my new truck for him and made sure he would be completely comfortable in it. She was very thorough in showing me all the vehicle capabilities and even helped measure the truck space to ensure the wheelchair would fit.Unlike other dealers she understood I was NOT in the market for a van and I NEVER felt pressure or stressed during the whole process. TRUDY ANN SMITH turned my casual browsing into the happy purchase of a Chevrolet Tahoe.She did a phenomenal job in making my purchase an ENJOYABLE one....AND...she truly took my nephews needs into FULL consideration.I could not be more thankful that she approached us on the lot just as we were leaving...Trudy Ann Smith is the kind of rep ANYONE will feel comfortable making a purchase with.This is in ALL HONESTY!
Corvette
As always I was treated like family Jessie the tech was extremely knowledgeable about the problem I was having with my car
northlake service dept , recall and service
made an app by phone and all went as stated. a job well done by all.
Buyer
The Sales Man Was Honest With Me About The Vechile Price I Was Looking At. I Didn't Feel Pressure To Buy My 2011 Camaro. I Am Enjoying My New Car.
Mrs Susan Cutler
The work was completed in a timely manner and the customer service rep Vick was very accommodating.
Harvey Horowitz
Great service writer Vic made me feel good about the problem with the car
Car shopping
It was great! Tom Ford helped me find the perfect car for my son and I. I am in love with it and would recommend him to everyone!
Jessie
Excellent service. service done timely as promised. Jessie is great.
Buick lacrosse
Excellent service. Have nothing else to submit. Do not want on web site
Satisfied customer.
I take my car to the northlake location because it's so much better and rhe service advisors are so much friendlier.
Chevy Cruze repair
Chris and nick provided very good customer service. The repair was king 8 days but they kept me in the loop about what was going on
2014 VW Jetta 20K service
Vik was AWEOME! let me know that it was better to wait thantake the shuttle as they would have it done in 90 minutes and it was!! Washed and all, beyond my expectations, great job Schumacher team!
Buick Enclave
shuttle service worked out perfectly! Kelly is easy to work with, prompt & professional!
chief kk
My service writer is always great to deal with. He informs me if there are any call backs or problems. I have become friends with him and enjoy his company and the help he provides. Before this I would never use the dealership for my oil changes or other maintence. I just didn't trust them. Thank you Dave Stadelman for your help and good service.
Wonderful Service
Bay FAr I had the most Honest Helpful staff ever and would definitely recommend anyone to come see you guys . I drove from BocA RAton fl to meet with that Friendly Staff..
Title
Excellent Experience. 50K Mile service in under 45 minutes
Jessie Service Advisor
Service was exceptional and I will go there every time I need car services. Jessie the service advisor provided me with transportation after examining my car and needed to keep over night. I was impressed by his customer service.
Buick verano
Very good service. Was taken on time and the time allowed to do the job was close to what I was told.
2017 Chevy Volt Premium
Excellent experience. See Harvy Lipman if you want a Chevy Volt. He knows his Product and won't jerk you around trying to forc you into a car you don't want.
Survey for Schumacher Volkswagen
Excellent overall experience. Superb sales and service associates
duane hunnicutt
Very proffessional and courteous staff. In and out in less time than i thought it would take
Thank you
Had oil changed and tires rotated. Welcoming and friendly service.
Teacher
Awrsome experience purchasing a car from Schumacher. Yousef was an awesome salesperson. He went over and above to make sure we were completely satisfied.
Fantastic experience
It was a joy working with Jon Boatman. What a great salesman and person. The whole buying experience was fantastic. Thank you, John.
Mr. Craig R. Baxter
Very helpful and courteous. Provided me with a loaner while my car was getting warranty battery pack replacement.
Khaleel was excellent!
From working with Khaleel, Business office and Service dept I was completely overwhelmed by the Customer Service, knowledge of different plans and patience! I will recommend Schumacher and especially Khalil to all my friends and employees.Thank you for making our buying experience so pleasant.Serge Gavrilov - proud owner of new 2016 Chevy Traverse. Great recommendation Khalil!
Great Service as Usual
Everything was great. Jesse always takes care of me when I bring my truck in. Yousef is the best Salesperson I've dealt with.
Service Appointment
Cindy is the best! We have two VW's from Schmacher and one of the big values is having a service professional as good as Cindy C.!
Chevy Vehicle Service
A courteous professional staff, who service my vehicle correctly the first time.
My Leasing Experience
I was very happy with my leasing process. Jorje made it a real pleasure. He was professional, courteous and did not waste my time.
Christina Pabst
No one knows Volkswagens like Cyndi. She is the very best. Jim is really great as well.I had an issue with a tire pressure light that would not go off even when I had filled the tire. I was traveling at the time and asked at another Volkswagen dealership out of state. They all said they would have to raise the car, blah blah blah.. I took it to Cyndi who flipped a switch in the glove compartment and that was that. This woman knows cars. Would only bring my car to her, she treats me like a sister.
Service
I was I for regular maintenance, oil change, tire rotation and also for a recall. Service was done much faster than I expected.Personnel were all friendly and efficient.
Service Experience July 2016
My 2013 Volkswagen Beetle went in for annual service with an additional problem of the keyless remote being defective. Cindy set me right up with a loaner car for the unexpected overnight stay with no cost to me. It turned out that a part had to be ordered and it would be during the next week that the car could be repaired. When the part was received by Schumacher I was called right away and once again given the use of a loaner car the overnight repair. Each department was efficient in the handling of my service and I would highly recommend Schumacher to anyone.
Sales Associate
Very nice dealership, exceding my expectations in customer satisfaccion, all employees vAre very cordial and professional, my salesmen Jon Vahab went out of his way to meetAll my needs, (I lost my glasses in the sales floor and he find them, and called Me the next day to tell me). Overall a good experience, I hope will continue.
VW Passat Owner
Cindy C. is an amazing person with a smiling face ready to help in anyway she can. She is a asset to Schumacher and she is honest and very courteous to her customers. She is the employee that goes the extra mile for Schumacher family and thier customers! She is a Keeper!!!Wendy Bauer
Service Department
The dealership is very accommodating with shuttle service/loaner cars when needed. They are always professional. I misplaced something valuable in the car and after fully detailing the car they had it there when I picked up my car. That speaks volumes for the types of people that work there. The facility is very clean and comfortable. The service writers are very knowledgable, well trained and thorough.
GMC Canyon Service
Exceptional Service overall. It was a very good experience.
Servicing my 2015 Camaro RS
I have no complaints. My Service tech, Jose, is as polite and helpful as he is professional.
Truck Buyer
The dealership worked very hard to but this deal together. I am very satisfied.
Oil change
Cindi was a great help and as usual provided great service.
Jesse
Jesse the service guy was exceptional!!! I would recommend anyone to him any day. Thank you for your patience, kindness, and expertise Jesse.
Review
It was a great experience, a very long experience but they worked with me
VW Bettle. Excellent Service
Jim was very helpful in getting the car we wanted at the price that was fair. It was not the easiest sale he had since I can be demanding He made some great suggestions that made the buying process a lot less stressful Great job to all.
Great experience
The buying experience was smooth and easy. I was dealt with fairly and respectfully. Dennis Vaughan is an exceptional sales consultant!
Great customer service!
Service is just as important as price. Thanks to Jessie in the service department we purchased a new vehicle last week. Jessie had been taking care of us for the past 8 years like family..because of him we purchased a new 2016 Buick.
gm recall
Dealer response and appointment was handled very efficiently..
service experience
Kelly Eichas is always very professional, personable and knowledgeable. She is a pleasure to deal with!
Car owner
Everything was great. This service was due to a recall. Three items were taken care of.
lessor of 2015 passat
Staff friendly and efficient. Took great care off us.
Very happy with the service
Hi,I am very happy with the service provided at the dealership... for sure I will be back!Cindy is very friendly and very professional!Thank you!
New Truck
I was very happy with my sales guy (Ray Martinez), I got the truck I wonted with all the options I wonted and at the price I wonted to pay.
Great experience
The sales and service staff were extremely helpful and nice. I would highly recommend this dealership to anyone looking for a new or used vehicle!
New Truck Purchase
Truly the best car buying experience I have ever had.
Service
Excellent and timely regularly scheduled maintenance.
Great experience
Cindy has been my service person since i purchased my Jetta. She is understanding and knowledgeable. Cindy is a great asset to VW. It is nice to know she will be there when i need help. Things are always explined and i know exactly what needs to be done as well as looking to the future maintenance of my car. Cindy makes me feel like part of the VW family...not just a customer. She always is honest about the time it will take and when i will get calls from her. There are no questions left with her.
STAY AWAY!!!! TERRIBLE AND I MEAN TERRIBLE SERVICE
THE SERVICE AT NORTH LAKE IS HORRIBLE. DO NOT USE THIS LOCATION. YOU HAVE BEEN WARNED!
Buying a car
Good sales, bad service department. 3.5 hour wait for a 5 minute repair. Service department told salesman repair almost done, but the car hadn't even made it into the shop.
Schumacher VW
Rob Nicol was relentless in finding the car I was looking for and he did it!!!!!!!!!!!He is great! I am not an easy client because I cannot make up my mind and he was patient and very kind!
My oil change
Cindy is the best employee that you have, She's a keeper!She make my experience at Schumacher always great.
chevy
Tom Ford was very helpful with mY purchase and I am a long time customer . He was very patient with me over the past 3 months showing me car after car until I was satisfied with my purchase .
Bought but never going bad even for service
Trying to get the deal worked out with the sales person and I can hear the general manager fussing at several sales people on the showroom floor. Not an easy place to go to to relax to buy car with that stuff going on. Very stressful environment
Outstanding experience
Love my new Avalanche and Harv Lippman at the Northlake location did an outstanding job during the purchase process. He was headed home on Saturday when we stopped by but stayed to help us start the purchase process and the next day when we came back to finish up he stayed after closing to help explain the different options I had in my new truck. What a great asset he is for your company. I am so happy to be part of the Schumacher Family.
Happy Customer
Very pleased with overall service. I was able to bring car in for service at a convenient time for me. All the personnel were friendly and helpful. It was a pleasant experience and I will continue to have my car serviced here.
Buying a new carfron Schumacher Chevrolet
Great place to by a car. See Sid Sadler great salesman.
Jesse
Jesse in service dept. for Schumacher makes me feel that whatever is going on with my car is the most important thing going on. Jesse is the reason I continue coming to Chevy. He is a people person. The Service Team would be no good without him. Tell Jesse I said thank you from the bottom of my heart. My husband and I love him so much.
David (Custom Service Department)
david is always on top of his game and is an outstanding Service Adviser.
Bill Galton
I'm am a repeat customer of Tom Ford's....always a pleasure.
Cynthia Cicioni did a great job!
Went in for factory recall. Cindy was very cordial; explained there was actually another recall that my car needed though no solution is yet available. She said I would be notified when there was a solution. My appointment was for 8:30AM and I was out by 9:30AM. They had a comfortable lounge with complimentary internet access where I was able to log in to my office and work while I waited. Even gave me bagel and coffee!Very satisfied with my experience.
Volkswagen Jetta
I had a good experience at this dealership getting my car repaired. Communication was great in regards to them letting me know when my car would be ready and what was going on with it. I appreciated that my car was washed before I picked it up, great service.
Recall Service - VW 2011 Touareg-Brake Pedal Clip
I arrived at Schumacher VW Northlake Blvd at 7:25 am for a 8:00 am. My service representative was already on duty. She greeted me and immediately obtained my vehicle information and logged me in. At 8:25 am I was advised that my recall service had been accomplished and I was ready to go.Not only was I early for my appointment, but I was out within 45 minutes of my arrival. Great service by all. However, without the expeditious handling by my Service Representative i would not have had the same results.
Service my GMC Sierra
Got my oil change and Tire rotation. Quick and easy. Always a pleasure coming here.
My customer service experience
Schumacher continues to deliver world class customer service and I continue to be very pleased with Jesse Solari, my Service Advisor and the entire service team.
car service
Easy to get and was taken in for device in a timely manner and work was competed as scheduled . They also washed the exterior of the car
Ms Shaun Hammons
Dave Stadelman and Tameka are the dream team when coming into Schumacher for service. I'm always greeted warmly and professionally.
Outstanding experience!!!!!
Sidney was extremely knowledgeable and passionate about Volkswagen. He was very understanding about meeting our needs and requirements. He was an excellent listener and very genuine. He made us feel like family. We will definitely buy our vehicles in the future from Sidney. It was an "Outstanding" experience. Thank you, thank you thank you!
Doreen is awesome
Doreen is the best customer service agent EVER. She consistently goes above and beyond for her customers and is always available when I need her! Schumacher is lucky to have an employee like her- she's one in a million.
Very Satisfied
Great customer service! Very attentive, friendly, everything was explained and service was fast!
Nana winters
Jose was wonderful! He was very professional, friendly and patience! Five star all the way!
Carol whitman
Excellent experience clean area, greeted promptly, phone when vehicle was ready. Overall great experience
Ms. Debra
great service, no wait time. Jessie is great. would highly recommend Schumacker.
My service experience
Doreen is great! So nice to have a female who cares and gets my car taken care of in a timely manner!!!
Retail Manager
Schumacher's at Lake Park are the GREATEST !!! I will be back there to buy my next vehicle.
Schumacher
We have purchased two vehicles from your dealership and have had no complaints. We felt like our sales person, Yousef Mahmoud had our best interest. He did everything to make a deal for us and we feel that we did well with our trade in. We will definitely refer him to other people who are in need of a vehicle.
2015 silverado
fast, good deal, painless, good salesman very easy to work with.
Love the ease of making appointment
friendly greeting upon arrival - easy to make an appointment
Service
Great, friendly service. I would recommend this dealer to anyone buying or servicing a car.
Bill Roebel
Service was professional, efficient and courteous... Will return a needed.
Had a recall on my 2015 Siverado 2500 HD
Was pleased with service. In and out in a timely manner.
Visit to dealership
Dave is an important service writer, a true asset to your company!
michael weingarten
I was sure from the very first moment that I had come to the right place.
First oil change 10.000 lies
Doreen is excellent. She is a real professional. I m very happy camper!
Chevy Impala
Love the fast service. But the car wash was terrible
VW Passat
Great service-on time ,friendly, knowledgeable. Highly recommend.
Very professional well oiled machine.
These guys know how to get it done. Randy was great.
Service
Jose was very professional and took great care of me. He made sure I was provided with a loaner car and assured me my vehicle would be looked at and repaired as soon as possible.
Recall
I went in for a recall and it was taken care of quickly
Very satisfied customer
We had a very difficult task of trying to get a new car for my daughter who is at college in Florida while we were visiting from Rhode Island and Jorge was fantastic. He made the process so easy and we appreciated his honesty and professionalism.
Refreshing!
Same and Alex made my day, month and year! I was able to select an walk out the door with a brand new SUV in less than 2 hours! No high pressure sales, no games-just respectful and genuine treatment. Can't thank them enough!
10K Service on my VW Golf and Recall Fix
Went Perfect. 90 minutes and all work was done. Cyndi is great - a big plus for this experience and Schumacher! Will always take my future needs to her.
Nice job
Excellent service. I would recommend this service department to any VW owner. Work was done more quickly than promised.
New Silverado HD2500 Purchase
I suggest the "Pre-delivery Service Charge Fee - $795.00" charge be eliminated. The Salesman was upfront and stated the price plus tax, tags, and fees. I took it that the fees were the usually things like battery fee/new tire fee, etc. The last two vehicle purchases we made were from the local Ford and Toyota dealers and they both have abandoned this tactic of dealer fees. I'm sure it's still built into the price, but it's not a surprise when viewing their final numbers. Your Pre-Delivery Service fee policy puts the salesman and customer in an awkward situation and in my case I was going to walk and get a Ford again. Fortunately, there was still some wiggle room in my trade-in to eliminate this fee.
exceptional buying process and sales person
Jean is an exceptional sales person he was very patient with us and he took his time to explain most of the features inside the car and how they work. He was very kind and polite. He answered most of our questions and concerns we have about the car that gave us a peace of mind. We felt no pressure during our buying process from him which is one of the signs I always look out for when dealing with a sales person. Although I missed my next appointment but it was worth the final outcome of purchase of our car. We were very glad to have him as our sales person.We felt welcome but the only thing we do not appreciate is that they are still holding the spare key to our vehicle.Mr. & Mrs. Howell
Review for Doreen
Doreen in the Northlake Blvd. showroom in Florida helped me with my service. She was so helpful with the service I needed and also sold me on a car for when I re-lease my vehicle in seven months. She walked me personally to the car she felt would be the best for what I needed for my next lease as a Realtor in Palm Beach. Doreen really deserves some recognition. Adored her!
Wonderful buying experience
Have purchased Chevrolet products and have been to several Dealerships throughout my life and have to say Schumacher Chevrolet is the best experience I have had in buying a new vehicle. They are the best in what they do
Volkswagen passat service
Service was precise an expedited Cindy was very friendly, &gave me a very insightful recommendations regarding servicing my car .
Excellent dealer!!!!!!!!!!!!!!!
Absolutely love this dealer. They work with you make sure you get a great deal on your purchase as well as keep in maintain at an reasonable price. Excellent place of business!
review of buick Service
Hopeful that the quality of repair was good this last visit as the last time it was serviced we were not entirely satisfied. Our service advisor, Dave Stedleman explained all the repairs very clearlywhich should be done after listening to our list of the problems we were having with the car. It seems to be handling very well so far now. By the way , he is one of you best managers! (spelling?) was patient and explained very clearly all the work which should be done.
Excellent service
Another excellent service experience. Kellie is just great!
Great buying experience!
Our buying experience was class act! Nice job! I would recommend to anyone purchasing a new vehicle to go to Schumaker Chevrolet - Buick GMC.
PERFECT!
One word, PERFECTION! I would not dare to go anywhere else ;-)
70,000 mile service
70,000 mile service was conducted while I waited with complimentary coffee and a bagel and free internet service. Didn't have to wait that long and costs were reasonable.
Vehicle Serviced
Service staff courteous and professional. Service work done right the first time.
Exceptional service
Cyndi always takes good care of usThanks for that !
Buying Experience at Schumacher Northlake VW
The sales people and the staff were excellent. My wife and I had to order the Tiguan that we purchased and the staff kept us well posted on the progress of the vehicle. This is the third vehicle that I have purchased at a Schumacher dealership and I would recommend them to anyone interested in buying a new car.
Assistant Service Manager
Doreen Preshlock is an extraordinary service manager! She makes you have Confidence in the entire service department.
Review
Ray Martinez was very professional, courteous, and friendly. He was very accommodating, understanding and helpful. The facility was clean, organize and professional looking. The staff was friendly and courteous.
Martin Weingart
Professional - Courteous - Efficient - Informative and Productive New Car Buying Experience
Oil change service
Visiting from Long Island and was ready for an oil change for our diesel Passat. I looked up Schumacher VW as closest to Jupiter Fl. The receptionist took our info made an appointment for the same day and had us see Doreen in service. The service was timely and fairly priced. Walked to a nice Greek restaurant for lunch and Doreen called while we were eating saying the car was done. It was an overall pleasant experience and would recommend anyone to go there for sales or service. Thank you...Mary and Dennis DeLeonardis
Service department
Chris helped me with servicing my Chevy Tahoe he was very courteous and took a personal interest in making sure my truck was safe for the road. The issue that needed attention the service dept fixed it promptly and it was fixed in one visit I will continue to use Schumacher Service Department......
Quality Service from Schumacher Chevy
Doreen was a pleasure to deal with. She listened to my issues and made sure that everything was squared away with my truck on short notice on a Saturday. Another example of quality Schumacher employees.
Great Service
Doreen our service rep was great! She was very helpful and made the experience the best it could be with her up beat personality.
Dani p Mullin
My service representative was so nice and so helpful! So extremely throughtful and personable as well. The other woman in the booth who was also on duty was even a pleasure to talk to even though I wasn't even her client at the time!!!
scheduled maintenance
on arrival I was promptly checked in, I waited for service to be done, which took less time than estimated. Everyone was pleasant and helpful. Thanks again Cliff.
Schumacher
I only bring my to Jesse Solari at Schumacher. Always treated with respect, work done accurately and on time. Love them!
corvette
overall very good, service rep great, thankful for the loaner car, repair was completed ok(factory warranty)
Steve & Taylor Haglung - Father & Son Team Salesma
Steve & Taylor Haglung - Father & Son Team Salesman.Very knowledgeable. Great Customer Service. I have purchased two vehicles from each of them over the past 3 years. One new and one used. I highly recommend both of the gentleman. They made me feel comfortable and confident in my purchase. No pressure and very patient.Genuinely two nice men!!!
Great
Great Professional service & in a timely manner. I would recommend to anyone. Waiting room with coffee and bagels was excellent !
Alan W. Epstein
Dave Stadleman, my service advisor makes everything run smoothly. He is excellent. Thank you.
BUICK LACROSS
great, OUR SALESPERSON JIM KAPLAN WAS WONDERFUL, AND MADE BUYING THE BUICK VERY EASY AND SIMPLE, I WISH I HAD SOMEONE LIKE HIM ON MY STAFF.
Great Service You Can Count On!
Each and every time I've needed to bring my car in for any kind of service Schumacher Northlake Volkswagen has exceeded my expectations and this most recent visit was no different. I appreciate the level of personal service and customer care shown by Cyndee who always goes the extra mile in getting the job done quickly.
MADELEINE SAVOIE
LIKE ALWAYS I AM VERY PLEASE WITH THE SERVICE IT WAS PLEASURE TO WAIT FOR MY CAR AT THE COSTUMER LOUNGE
Edwin Wayman
Outstanding service,professional. Congratulations to Schumacker and GM.
Mark keown
Chris Lee made all the difference in my car buying experience. All staff associated with my purchase were extremely helpful
car repair
Great service. Treat like family. I will continue to use this great dealership
Customer
Service Rep Kelly is the best! She goes above and beyond to satisfy her customers.
EOS SERVICE
Schumacher VW was great! I was treated with respect, kindness and had a great first time experience being from Philadelphia. My tire was fixed, warranty was accepted, and my EOS drives beautifully. Customer care is more than excellent!
Great service
I had a great experience leasing my car. This was my second experience at the dealership and it was great. Robert Nicol is the best!
The most trouble free experience I've had.
Jim was great! A pleasure to work with. The finance guy was by far the least annoying finance person I've ever dealt with. Matter of fact, he wasn't annoying at all. He was great! Normally I dread the high pressure finance/ upsell portion of buying a vehicle. I will certainly tell others of my positive experience! Thank you!
Best service I've ever got from Rob.
I was seriously ready to buy a phone until I met Rob better keep him. In the past I've had a really terrible service for you guys but Rob did an excellent job thank you Rob.
INSPECTION
DEALERSHIP IS CLEANSERVICE APPT EASY TO GETSTAFF HELPFUL
2016 VW GTI
great experience ! My sales associate Chase Bond was outstanding, I never felt pressured, Chase was very patient, and provided a great customer experience. I would buy my next car from him.
Schumacher Northlake Volkswagen
Truly the best car purchasing experience ever. The Salesmen Steven was very knowledgeable and in the I was able to get the exact car I wanted for the right price.From the beginning to the end of the whole process they where professionals and genuine.
Car service
Doreen is great, very friendly. She gets five stars!
New car sales ezperience
was writing a review and screen vanished,,,,I have been a customer for over 23 yearsand and bought my 2001 New Beetle also from Schumacher...even though it had low mileage, it was time to get another, and also my husband purchased a Golf SportsWagen...Derrick Meeker was our agent and was very thorough, polite and knowledgeable about the features and specs of the cars we chose. I wrote a detailed letter to Mr,Schumacher about the good experience we had, citingsome of the staff who helped us. We will continue to be Service customers and thanksto the Sales Dept, Ryan Panella, Mgr, for making the transaction(s) so easy.
Great service
In and out quickly. Very informative. Great experience.
VW service
Great service department and long term Service Consultants that are knowledgeable.
Review
Cyndi is always amazing to deal with when getting my car serviced. The prompt and efficient service is very much appreciated.
Schumacher northlake
Doreen is the best, she makes my visit very enjoyable. Even after my pockets are emptied....
VW Jetta repair
Had the car serviced, though the work was done correctly and I am satisfied with the repair, $900 for 1 tiny missing rubber seal on the clutch bleeder hose I felt was very overpriced.
A+ experience!
Great buying experience. Derick was super. Great vehicle so far.
GTI service
Doreen went out of her way to really helping me with the issue I had with my brand new GTI.
Come Join The Family!
Fast, efficient, friendly, and courteous. Great overall experience!
Donna M Carragher
Great job. Great service. Did not think I could ever get a loan. When other dealers said no Schumacher SAID YES!
VW Jetta
Doreen was by far the best service advisor I have ever had.IIt was a pleasure
Doreen and VW always do a great job!
Doreen is a wonderful asset to the dealership. I always have a pleasant experience there.
Mileage: 45482
Color: Other
Transmission: 8-speed Automatic Overdrive
Body Style: Van
City: Palm Beach Gardens, FL
Engine Type: 276 hp 4.3L V6
Mileage: 68331
Color: Other
Transmission: 6-speed Automatic Overdrive
Body Style: Pickup
City: Palm Beach Gardens, FL
Engine Type: 355 hp 5.3L V8
Mileage: 88572
Color: Other
Transmission: Automatic
Body Style: Pickup
City: Palm Beach Gardens, FL
Engine Type: 375 hp 3.5L V6