Schomp BMW

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.7 Quality Of Repair: 4.5 Overall Facilities: 4.8 Quality Of Work: 4.7 Friendliness: 4.8 Pricing: 4.5 Overall Experience: 4.7


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2015 4Runner Purchase

5
JRand on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shannon was very approachable, professional, and extremely helpful during our buying experience. She was helpful and made the purchase of our new 4Runner quick and easy. She had all the answers to our questions and was a pleasure to work with. Everyone at the dealership greeted us and acknowledged our presence. The service was on point and we will definitely consider using Schomp and Shannon again in the future!


Courteous, prompt and knowledgeable

4.8
CoORF on 11/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

No haggle pricing does make it easier but you lose potential for bargaining. Other than that this place was absolutely amazing Matt and Jeff were so helpful and not pushy. They treated me tremendously.


Purchasing a car

5
clancy7 on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony was a great salesman. Helpful in every way, and helped my daughter and I quickly and efficiently buy a used car. I would recommend Mr. Le to any one who walked into this dealership.


15 year BMW Owner

5
Slewis on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I have owned many kinds of BMWs for 15 years and have had many dealership experiences but Schomp has been the best in customer service. Because of large inventory they have the best prices and selection, servicing the car is easy and organized. Everyone we've interacted with have been very respectful and friendly.


Purchase

5
Oldguy on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience with my purchase of my new 535iChris Frydry what great helping pick right car for me. He helped pick out everything needed on the car.


I don't recommend Schomp BMW for sales or service

2.5
SteveH on 11/07/2016

Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 2.0 Overall Facilities: 5.0

Tried to buy a BMW from Schomp, but their salesman was more interested than a sale than what I was asking for. Murray BMW was happy to work with me. Schomp location is better for me so I go there for service. Had them put on some new tires. They thrashed my M-Rims. After 4 visits to repair them they still were not right. The service manager said something like "who cares, they are just rims. I don't even wash mine. You shouldn't care about rims". In the end they never did fix the gouges and scratches. Now I'm looking for a car for my wife. Looks like it'll be a Porsche. When I discussed with BMW they didn't seem to care. I got the normal "We are sorry for your bad service blah, blah, blah". "Sorry that you had a bad experience, let us know if there is anything else we can do blah, blah, blah".


Excellent Service at Schomp BME

5
DEBBIE BOSWELL on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a Schomp customer since 1996 I would not go elsewhere for a car. They provide the most superb sales and service. They are prompt, curteous and skilled.


Not everyone is rich

2.7
Brandys on 11/03/2016

Customer Service: 2.0 Buying Process: 1.0 Overall Facilities: 5.0

I was ignored when they assumed I wasn't qualified to buy the car I looked at, they lowballed my trade. I took my car and my money to Mike ward infinity and got 2000more for my trade and I'm driving my new BMW 335i home now


This is the Place to Go!

5
toyotabuyer on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales Manager Anthony Andreozzi saved me! I have purchased a BMW at Schomp BMW. Right away I realized I had made a mistake by not getting the "M Sport" edition. I thought I was stuck with it for years. I explained my regrets to Mr. Andreozzi the next day, and he told me it was not problem. Fortunately, there were only few miles on the vehicle, so he let me bring it in - and they did the paperwork all over again for me! I also would like to thank Michael Campagna, who was extremely patient with my indecisiveness, and David Toben, who is a huge asset to their team (He is the guy that teaches you about your new Beamer). I can't say enough about these people. They made this experience very comfortable and easy - despite the fact that I was anything but an easy customer. Thank you guys very much!


Excellent service

5
Chrs525 on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased my second vehicle here in two years, why? Because Schomp and its associates like Evan Andrianakos make it reasonable, exciting, and a worthy investment. I highly encourage anyone looking for an honest sales consultant to reach out to Evan Andrianakos at Schomp BMW.


Outstanding service and relationship with Ralph Schomp

5
Claire S on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been doing business with Ralph Schomp for approximately 20 years. Being a single woman it means so much to have Ralph Schomp as part of my support system. I met Stephen Constable when he was one of the Service Customer Representatives. He took an interest in me as a person as I shared stories about my grandsons. I watched Stephen move into the Manager position over the service department. He is amazing at his ability to oversee the department and still stop and come to personally greet me. I have such trust in working with him. I had a horrible accident before I came to purchase my first BMW, broke my neck and compromised my lower back. I so need to feel safe. The trust I have established in working with Stephen has fulfilled that need to feel safe. I recommend this dealership to anyone that asks. Thank you very much for all you do.


At Home Setup

5
BBJ on 10/25/2016

Overall Experience: 5.0

Thank you for allowing David to come to my home to help set up and explain the technology features in my new X-5. I did not have the time to spend with him at the dealership after I purchased the car so we set a time to meet at my home today. David walked me through all the amazing technological features of the car and programmed my garage door. He was personable, on time and very knowledgeable.Thank you again!


Great customer service. A+A+A+A+A+

5
slykogut on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service department rocks , very pleasant to deal with . They go the extra mile. Would recommend to anyone . Definitely will come back. Sylvester P. Kogut Gilbert , Az


2017 BMW i3 Lease

5
loganthefirst on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ben Brahler was our sales rep and a true professional plus just an all around good guy. Always on top of communication through email and phone and was always willing to go to work on any questions we had. My wife and I had a 3 month period where we debated on buying the best affordable electric car on the market and Ben was never pushy. He let us ask our questions and come to our own conclusion that leasing a new i3 was the route to go for our family. Ordering, leasing and the final sale process were a breeze, and everyone at Schomp was brilliant including the BMW Geniuses that are experts with the i series of vehicles BMW makes. Couldn't recommend Schomp and Ben more and will definitely be leasing/purchasing all future vehicles through them.


Exceptional service and professionalism

5
pierredickson on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Honestly, from start to finish a wonderful experience. There was no headache like a person would expect to experience at the typical dealership. It was a privilege to work with such a professional team of staff members. Choosing Schomp BMW as the place of purchase for my new baby (3 Series) made the car buying experience stress-free and enjoyable as I wanted it to be. Alice, my sales Advisor did an exceptional job and provided great professionalism and clarity when it came to explaining all necessary information! Alice was honest, to the point, and kept me engaged as she was focused on what I wanted and not on what she thought. Not only was my time valued while at the dealership, but a relationship was also maintained out of the establishment. I have an option of going to another facility for future services or sales, but Schomp will be first choice. I would definitely recommend this dealership to future and current BMW owners!


Service rep Jenna is tops!

5
Paul cooper on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jenna kept me posted on my repair progress and is very professional andFriendly. She got the problem solved and kept me informed as repairs progressed. On my 3D BMW from Schomp and she is a big part of the reason I'm so loyal. Paul Cooper


Great buying experience

5
Jay on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I initially contacted Schomp via phone to ask about the I3. I wasnt ready to buy but just had some questions. Graham Allen was extremely helpful: not pushy nor your stereotypical sales person. Then when I did visit, I spoke with one of the Geniuses for a few minutes who was also helpful. During the sales process I was helped by both Graham and Alice. Both were great! I wouldnt change a thing in the entire experience which was efficient, respectful, and fun. Great team at Schomp!


Great customer service

5
Owen Hearty on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of working with Graham Allen, he was incredibly professional and friendly throughout the entire process. He was incredibly knowledgeable about the vehicle and had it pulled up for me when I arrived for my appointment. The entire process was painless and fast, Graham spent as much time as I needed to explain every step in the process to make sure I was comfortable with everything. Great overall experience with him and the rest of the staff who stopped to check in, I would highly recommend Graham and Schomp to anyone in the market for a BMW.


Fantastic

5
Scott Fast on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had 4 BMW's over the years and had some amazing purchase experiences back in Atlanta, when I lived there (including a Performance Center Delivery in Greenville). So, the standard for the experience was set rather high. Recently I went to Schomp to look at an X5 that I saw on their website. I was introduced to Jim Merrell, who was friendly, professional, no pressure, and very knowledgeable. He was interested in getting me in to the right vehicle, and willing to spend as much or as little time as I needed driving, or "fiddling" with the car. I interacted with Jim over the following few days, and again, he provided me with the information I needed so I could make an informed purchase decision. I bought the X5 the following week, and had a very smooth, pleasurable, experience. Also, Laurel, the BMW Genius that spent time going over all the features of the vehicle, was very knowledgeable, too! This is a nice touch since some of the technology had changed since my last BMW in 2012. I would recommend Jim, and Schomp!


Great experience

5
Marvin123 on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The high rating is due to great customer service throughout our visit. We enjoyed working with Chris. He was helpful and knowledgable with the vehicle and financing.


Awesome BMW CPO vehicle buying experience at Schomp

5
Basudeb Sarkar on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome BMW CPO vehicle buying experience with Tony, he made me very comfortable and showed me the basics to the vehicle. I took the test drive and he help me to experience the 6 cylinder turbo changed engine. He knows the vehicle very well. After I made my decision, I felt very comfortable with the paperwork process. I definitely would recommend and do business with Tony and the Schomp group again!


Best car buying experience EVER!

5
carrielnrd on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff made my BMW buying experience easy, fast and stress free! Jeff & Schomp will be my dealer of choice from now on! Thank YOU Jeff!


Epic Experience. Most Trustworthy Dralership in America.

5
Schomp BMW fan on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shopping with Schomp is the most fun I have ever had looking for a car--I have bought three cars from them: A Jeep Commander, a Jeep Sahara, and most tecently a BMW. I now even happily drive as needed to Highlands Ranch from Colorado Springs for any and all service and maintenance on my car, Because they simply rock. No dealership compares to them, anywhere. Their prices are extremely competitive. No haggling. Straight up all the time, every time.They are truly an amazing team. They are truly happy people. They know their stuff. They make it right. They are passionate about it. They are timely, up front, particularly honest, truly concerned about my experience, and I deeply respect their business model. Its revolutionary, refreshing, and real.I have no association with this company. I am just a demanding physician. I can't speak more highly of a company than I do for Schomp.In particular, I would single out Ms. Crystina Baum, truly one of the most genuine, authentic people I have ever worked with, who made my car buying experience so incredibly fun!! Thank you Crystina, and all the best to her on her new adventure too in Farmington at the Mercedes-Benz store. And thank you to Matt Meuller, who is my goto person for expert advice on my BMW, His joy in what he does is just contageous. Thanks to everyone else at Schomp- you all have to know how incredible a company it is that you are teammates of, because to the person, you all show it, even when you are stressed out busy. You all make me feel incredible, and I am so appreciative of all of you!


Excellent Service

5
Rick on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always have an excellent service experience with Schomp BMW... I am so happy with the new facility, staff and the service.Mike Gibson took care of my car and a small detail which means a lot.


Great Schomp BMW service experience

5
jimglenellyn on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Schomp BMW. The expediency and late hours the service department is open is a great plus since I was able to set the appointment for the same day. Greg was very helpful with explaining the issue and guiding me throughout the whole process. I decided to wait for the car instead of using either a shuttle or a car loaner option. The waiting area with various drink and snacks was a great plus. Ability to chat with the genius team is helpful to stay on top of the new BMW technological features and a great way to use up the wait time.


Excellent experience!

5
CarShopping on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fast easy car buying, knowledgeable and helpful staff! Chris and Patrick were extremely helpful in my buying experience. I would definitely return to Schomp BMW for another car buy!


Ew car experience

5
Sheryl1962 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a new BMW and I am so thrilled. I worked with Rich and Chris and had a great overall experience. I had the dealership put on a bra for my car and was given a loaner without any questions. The service department has been terrific as well. I would highly recommend this dealership for buying and selling a carSheryl


Car buying made fun

5
Mitch on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a car should be fun. My experience at Schomp BMW has been just that. I have purchased four BMWs from them over the years. Client Advisor Brian Neal and General Manager Battista are great to work with. No baloney, no hassles. And when I need service - Chris Adams in the service center is always spot on.


Awesome Experience!

4.6
Zach1243 on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Had a great experience at Schomp. No pushy sales people or pressure to buy. Just friendly people who wanted to help me get into a vehicle that worked for me.


Great Experience

5
Rcr1949 on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I purchased a 440I x convertible from Chris Sanchez and recommend him. We have purchased many different cars and Chris was the best salesman we have met. Absolutely no pressure and works to get the right car for you. Give him a try.


EFFICIENT AND EFFECTIVE {Matt is an exceptional employee.}

4.8
Bushpilot on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The oil overfill sensor came on twice since I purchased our X5 and along the identical stretch of road. The second time the warning came on was after driving approximately 1,800 miles without any incidents. The service trip to fix it was fast and without any problems and another sensor was also replaced due to testing. Matt Mueller is reason I return to Schomp BMW, he makes the service visit feel as though I am visiting family. He always keeps me appraised of the progress on my vehicle and he answers any and all questions about the invoice in an extremely pleasant and professional manner. I would recommend paying extra to retain matt on the Service Staff.


Wonderful Experience!

5
SallyX3 on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a new BMW X3 and the entire buying experience, from beginning to end was made an absolute pleasure and effortless by our client advisor, Edward Cheatham. Laurel Hanlon also provided great service, once I had purchased the car, patiently taking me through the various controls in the car. Would highly recommend this dealership!


GREAT WORK, AFFORDABLE PRICE!

5
06TonyX5 on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scheduling my appointment was a breeze Patricia and Ariel were fantastic! My advisor Jeff was great! He gave me a timeframe for when my headlights restoration would be complete and the job was completed 4 hours ahead of schedule! THEY LOOK BEAUTIFUL!We will always have all our services done here at Schomp BMW A+++


Above and Beyond

5
obccrn on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt the service adviser that took care of me went above and beyond by personally detailing the interior to ensure it was done to high standards. I was there to buy snow tires for my 535i, and to get the car immaculately clean inside and out was a great bonus.


Chris frydrychowski

5
Jeff on 10/06/2016

Overall Experience: 5.0

Chris Frydrychowski was a very professional low pressure sales person. Who was fun to test drive cars with. Great representative of your company that day.


The Best of the Best

5
Michael Axt on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To say my experiences with GM Rich Battista have been extraordinary would be an understatement. After two BMW purchases, I feel as if Ive acquired a new friend. From start to finish, Rich has been there. He doggedly pursued the vehicles I wanted and made sure that my every request was accommodated. Rich is the consummate professional and a true gentleman. I recently sent two customers his way and each has had a wonderful experience. Schomp BMW is fortunate to have Rich as a member of its team.


Great relationships

5
Kautz on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased a 2013 X6 the complete team at schomp is outstanding. All knowledgeable and hard working. We will never go anywhere else. Ayge is awesome and a straight shooter. Laurel is so knowledgeable about cars it is crazy! If you need something in service you should always go to Matt, he takes service to a new level. Lastly Jason in parts is awesome. With this team on your side you can never go wrong! Kautz family


A glowing review for Schomp BMW

5
happy mj on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the fourth BMW I have purchased from Schomp. I have been pleased with service both at the time of purchase and in the continuing service during the length of ownership. Ben Brahler, as my salesperson, provided a superior experience. He is knowledgeable both in the mechanics of car function but also in explaining purchase options. Ben was welcoming, efficient and responsive to my needs; he took me for a test drive the day of purchase to teach automatic parallel parking and to make certain I was comfortable with my X5. When it is time to buy my next car, I will certainly work with Ben.David Toban was the "genius" I worked with and he explained the changes and additions to this new model very effectively. I look forward to meeting with him for a follow up session.


Purchase of new 328 xDrive Sedan

5
kconover on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We really enjoyed working with Chris. He spent quite a bit of time with us and made sure we got the car we wanted. He took time to answer all of our questions and showed us several cars until we found exactly what we wanted Also this is our second 3 series we have purchased from Schomp. .


Simplicity of doing business

5
Idid on 10/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Top notch company! Continue to do business with Schomp as personnel are extremely knowledgeable, friendly, and well trained. Their expertise in their area (sales, service) makes customers feel they are trustworthy and aim to retain your business. The overall atmosphere is welcoming with smiles wanting to truly assist your needs.


Best car buying experience ever!

4.8
Label her on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ben was very helpful and was very accommodating. The no haggle pricing takes the hassle out of the experience. The dealership is very professional and high class. Takes the car buying experience to a whole other level.


Getting Service Can Be Fun

5
Customer on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When we arrived at the Schomp Service Center, we were greeted by a friendly, respectful staff. After describing our X5's problem,we were escorted to the customer waiting area. After a few minutes Lorenzo came to inform us what was needing repair on our X5 and the repair would take about two hours. Yup, in two hours Lorenzo came with a smile and said our X5 was ready. We were pleased and thank you Lorenzo.


Always professional

4.8
Mtnlivin65 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Schomp is a great experience, from the first test drive to the maintenance of our vehicle, will definitely go back when it's time for a new BMW! Also Mike who is maintenance supervisor is always knowledgeable and friendly each time we've dealt with him, thanks again for all of your help!


Outstanding Service - Excellent Dealership

5
George - Littleton CO on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

My nearly four year old 2013 X3 with 37K miles experienced a drivetrain malfunction recently. From my initial contact with the service department, multiple follow up callbacks and emails from Lorenzo, low mileage loaner vehicle and finally discussion with a mechanic to understand the repair ticket and work completed - all I can say it outstanding. The facilities are immaculate, the people you meet in the showroom and service center are friendly and always professional, and ultimately return your vehicle in better condition than when dropped off.This is my fourth vehicle from Schomp (2 Honda's and 2 BMW's) and I have always been extremely happy dealing with this organization.


Excellent service

5
Dominique on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So much appreciate the friendly, but very professional style. Respect and warmth. Matt pays personal attention to our conversation so that he can react promptly and effectively. I actually look forward to my visits for that reason. I feel I am treated as a VIP and that is very nice! Thank you and keep up the great work


First Time Customer

4.8
firstbmw on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Schomp and Shane Hammer's attentiveness to the individual's need went above and beyond most dealerships. The no hassle policy made this experience easy.


Everything 1st class

5
Mountainbmw on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim Merrell, the geniuses, service dept, loaner program, all the very best. This is my fourth BMW with Schomp and it is so great to have your expectations consistently exceeded.


4th car lease with Jim Merrell and David Toben

5
BMWforlife on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my fourth car lease experience with Jim Merrell. and David Toben. As always, the experience was top notch. This time around i ordered a car to replace my previous lease. Jim made this process easy and transparent. The car arrived in the time frame originally quoted. Jim's follow up is always great too, with a few phone calls in the months following my new car pickup to ensure everything is meeting my expectations.David is great as well. He remembered me from my last car pick up and tailored his delivery to only those items that would be new to me. This enabled me to pick up the car in a timely manner. He is always super helpful and even volunteered to come to my house to set up the garage door opener!


Repeat Customer

5
dlkincade on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Schomp adopts a 'no hassle' policy, which is a primary reason why I've chosen to be a repeat customer over the years. Having never owned a German car, our client advisor, Edward Cheatham, walked us through many of the features. He was very friendly, professional, knowledgeable, and patient with all of our questions. I also appreciated how he handled all aspects of our experience, including financing and paperwork, instead of being shuffled around like other dealerships. It was not difficult to make a decision to buy. Later, we were escorted downstairs to the new car bay where our 2016 340i was being prepped, and was introduced to Jeff Capp, who was just as eager, friendly, and professional with showing us some additional features. The entire experience was stress-free, and we'll definitely remain loyal customers!


Great car purchasing experience

5
JRob on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought a CPO 2013 328i xdrive. From the initial test drive to driving away from the dealer with my new car, I was extremely impressed, especially compared to the other dealerships that I visited. The geniuses were all incredibly friendly and knowledgeable. My primary salesman was thorough throughout the whole process and I felt that he was sincere and interested in selling me the car that was right for me. The sales manager was helpful, fair and provided me with all the pertinent information pertaining to my trade-in. I will definitely recommend Schomp BMW to friends and family.


Smooth and Efficient

5
ahacker on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time in for service since purchasing my 2016 X5. It was a great experience. Terry was hands on with knowing what my needs were and insuring that everything was taking care of to my satisfaction and in a timely manner.


Service Disaster!

1.4
Rob Henry on 09/27/2016

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Took an X3 to get a simple oil change. What a DISASTER!Took 35 minutes to "check in" and get a loaner car. Seems the chick doing the loaners went to go wash a car and no one was left to pass out loaners. With the rest of the employee standing around with that "not my job" attitude, it took 20 minutes before someone finally decided he might as well get me a car. He walked by my multiple times before he decided maybe I had waited long enough. maybe they have a quota of wasted customer minutes before they are allowed to help out.Upon picking up my car a few hours later after the oil change was done, no one greeted me, no one said a word for 20 minutes. No one was available to check me back out. No one. Finally some old lady came around from her cubicle to do it.TERRRIBLE customer service. Grease Monkey literally does a better job, and Grease Monkey costs less since time is money and I wasted an hour with these jokers. I can get the oil changed at Grease Monkey faster than I can drive to Schomp BMW and get checked in. Ill be paying for an oil change from now on at Grease Monkey since the xxxxxxx at Schomp couldnt care less if I do and will waste my time if I go there. So much for the value of free maintenance at Schomp.I thought buying a BMW would treat me to better customer service than at the domestic dealers. Not so. Schomp is all hype, no action.BTW, Schomp is the dealer that forgot to pay off my trade in. After 45 days from the date of sale, I get a notice from the cars bank that my payment hadnt been made. Schomp BMW said they forgot. On top of that, I asked to buy a key fob protector for an X1. The parts guy had no idea which protector went to which car. How do you like that, a BMW parts guy that has no clue about BMW branded parts for BMW cars.


I value superior customer service and Schomp always delivers

5
Dave123 on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I keep my 2008 135i convertible in pristine condition. Matt Mueller of the Schomp service understands the level of care I expect from Schomp, and I am never disappointed. He performs routine service as needed and catches problems before they become big problems. In addition, I appreciate the loaner cars and receiving my clean car once service is completed.


Superior Experience At Schomp

5
Jennifer B on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After terrible experience at another Denver-Metro BMW dealer I reached out online and was connected to Alice Hausig. She was friendly, well informed, and a pleasure to work with. After my i3 lease expires I hope to work with her again. She made the process easy, painless, and fun!


Tomas del Bano did a great job!

5
ncmofcostyle on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with purchasing a vehicle from Schomp and Tomas del Bano was awesome! Tomas laid out all the proper exceptions to help make this process as smooth as possible. Everyone we dealt with did an amazing job!


Customer Service...just the way you like it!!

4.6
Goldentats on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Mike and the service team always exceed my expectations - friendly and comprehensive service and the customer comes first!! Appointments are made easy - they greet you when you arrive and take care of you quickly when you come back to pick up your car. You can buy a car at a lot of dealers - it's what happens after the transaction that really matters. Customer service is A+++++


The Gold Standard!

5
Courage on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was treated like royalty by the entire team! I was in the market for a sport coupe. I received a warm greeting from a salesman named Chris Sanchez! I was impressed with his pride and enthusiasm for Ralph Schomp and his encyclopedic knowledge of the BMW brand. Chris made the daunting challenge of purchasing my dream car a delight! The process took approximately 4 hours from soup to nuts. I am unabashedly a RS fan!!


Fantastic Customer Service

5
Gina M Fiondella on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at Schomp was fantastic. They took the time to explain everything and gave me time to think about my purchase. I didn't feel rushed or pressured! I LOVE my new car and after owning 6 different cars before this one I can honestly say I have never said that about a car before.


This Loyal Lexus owner has NOW BECOME A BMW fan

5
Fitz on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After 12 years driving a Lexus - decided to look at the competitors when my 2011 Lexus was totaled two weeks ago. Ruled out the Lexus as a replacement because I absolutely hated the front appearance. That grill makes the car look like an angry animal. So focused on Audi, Infiniti, Acura and BMW. Initially had no intention of looking at a BMW - but leaving the Infiniti dealership - saw the BMW right across the road and said - "oh let me at least look at it". When I walked in - was introduced to Jim Merrell. To say it was my lucky day would be an understatement. He was professional, classy, helpful. No pressure whatsoever, Didn't trash the competitors - just focused on the benefits of a BMW. After two days - and test driving the other competitors - final decision was between the Audi and BMW. I bought the BMW 535i - because of the car - it's performance - and the service provided by Jim Merrell. Great price - fabulous quality - tremendous service.


Schomp is not covering my CPO vehicle

1
LoanLady on 09/15/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I purchased my CPO 2 years ago and have put on 22,000 miles. Staff claimed an after market filter from an ASE certified mechanic shelled the engine and refuse to even call BMW NA to see if they will cover it. Steve Constable, and 2 receptionists have told my husband to "get your car out of my lot" and hung up on him. David James and Lorenzo Sanchez will not return his calls. BMW NA here we come. I have a hard time believing that an oil filter would cause an engine to completely fail and then I'm handed a $23,404 quote on a CPO which I believed would have covered it. Schomp had instructed another local dealer not to speak to us regarding this as well and to keep their noses out of it. Anxious for our outcome with BMW NA.


Chris Frydry

5
Jfordfam on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I Feel very fortunate that Chris "Frydry" was our BMW contact. He is professional, knowledgeable, patient & fun to work with! He explained all of our options & answered all my questions (sometimes more than once )..Thank you Chris!!


Treated me like a real person...not just a car sale!

5
K. S. on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Can NOT say enough amazing things about this dealership! From the moment I first walked through the door I was treated with respect and kindness. Doesn't matter that I wasn't there to buy a brand new BMW...in fact I was there to purchase a very well-priced Audi with very high miles. No one even batted an eye that I wasn't a high dollar purchaser. I was treated the SAME as everyone else shopping there. Evan, my sales guy was nothing short of outstanding. Treated me like we knew each other like old friends! That is not something that is taught to sales people - that is good, old school character traits that will follow him wherever his life takes him! The service staff is also amazing. Very kind, considerate and down to earth. I would like to say I would definitely purchase from them again, but, unfortunately, I am not a BMW-gal. LOL! But, should they have another used car, down the road, that peaks my interest, then I would most definitely shop here again and MOST DEFINITELY ask for Evan! Thanks guys! Made my used car purchase a very very VERY positive experience and I would not hesitate in the least in referring your dealership to anyone in the market for any car - to include a BMW! LOL All my love, truly! Thank you!!!!! :) Katherine


Great salesman horrible financing

3.6
Thewife on 09/12/2016

Customer Service: 4.0 Quality Of Work: 2.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 3.0

Our salesman was exceptional he was great and helped at every opportunity and answered questions quickly. I asked for financing on the vehicle they came back with the beat rate as 6.99 which for 720+ credit score is a joke. When I asked about the banks and options ,they only had one ,and when asked about other banks they said they couldn't use them because we were out of state which can be true for some banks but when I asked about Wells Fargo they said they didn't finance out of state which is a flat out lie . I can understand having limited options but for such a large upscale facility the financing is a joke. I ended up getting outside financing for my vehicle at 4 points less. That piece was a disappointment but overall if you are paying cash or securing your own financing the dealership was great ! It was clean and beautiful and the staff was very nice.


thoroughly satisfied

5
Peter on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jordan was efficient and very helpful. He tried to ascertain our needs and pressure to sell us a vehicle was non-existent. We were very happy to have dealt with him.


Always Great service

5
George Mccarrolle on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've had 4 BMW's over the past few decades and Schomp has always done an excellent job servicing them. Plus, I leased an X3 a few years ago, and the experience was great as well. I would recommend Schomp for all of your BMW needs.


M3 service

5
Pepper01 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Work was done on time and Mike was waiting when we arrived. Staff was professional and helpful..I have dealt with Mike for 15 years and never had a bad experience,


ANOTHER great new car purchase experience

5
Steve1 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Schomp BMW ??? Awesome in every way imaginable. Just leased a 2016 X5 and as in the past the service in every category at Schomp has been impeccable. Have been working with them since they were on Broadway and thought it might not be possible to exceed my expectations. Every single year they somehow figure it out how to get better. From my salesperson Jesse Esquibel making it so seamless and simple to lease a car, having everything ready when you walk in the door, to the Geniuses who are so knowledgeable to instruct you and then the service department led by Steve Constable, Chris Adams and the crew paying attention to every move you make while in the dealership. Been through a lot of dealerships and Schomp sets the bar for everyone else.Thank you so much for making it such an awesome experience


BMW X5

5
MMeili71 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cannot wait to upgrade and do business with again. Shannon, Laurel and Gene were and are all spectacular. From start to finish was treated with respect, dignity and they listened. Great Place, even better people!


Annual maintnence.

5
Dave on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A most accommodating dealership. Especially given the number of people they deal with at any one time, it is still amazing how quickly you can get in and out. All work done.


Very courteous staff

4.2
Colorado5 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 2.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Took my 328Ci in for alignment. Steering seems to be worse. The read out from the alignment says its within BMW specs but steering is actually worse.


Outstanding Service Department

5
Cindy McCarty on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the opportunity to use Schompf service twice while at my 2nd home in Steamboat Springs, CO. The customer service I received from Grant & Derek was outstanding and extremely efficient. These guys had my X5 repaired and returned to me immediately. Grant maintained communication continuously and was diligent in having the issues addressed on my vehicle. Derek coordinated having my vehicle returned to my home 3.5 hours away efficiently. I highly recommend Schompf to anyone in Colorado or commuting between states as I do!!: )


perfect

5
myblackbmw on 09/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

justin was on it. took care of everything the car needed....He was prompt, curteous, and made sure not only what i requested on the car be serviced but it was completed in my time frame so I could drive back to Eagle.


Accommodating and very friendly

5
sherrys on 09/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my i3 in for service. Matt was very personable, helpful, reassuring, with great follow-thru. I also received a loaner which was so helpful.


best sales and service experience for my BMW

4.8
BMW carguy on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

bought my 2011 X3 used from Schomp . Best sales experience with no pressure sales staff who are a pleasure to deal with For the last 3 years i have been using their service center to service my BMW . very knowledgeable service staff who take a lot of care to make sure that you clearly understand the service details and to keep you comfortable . Getting a loaner vehicle which is nearly brand new is a great added bonus ! Will always recommend Schomp BMW to everyone


Efficient friendly service.

5
Allan Hale on 09/01/2016

Overall Experience: 5.0

When my "smart" car tells the dealer its time for service and i drive in the service bay, it is a nice experience. Someone is waiting to take my car and the service is performed quickly. A friendly technician explains what was done and I am on my way. Customer lounge has great WiFi. I love owning a BMW from Schomp.


35000 mile service

5
John Everhart on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I received the 35000 mile service per the notification from my car's computer. The service adviser met me at exactly the scheduled time and the car was returned to me per his estimate. The car was washed on the outside and the interior was vacuumed.All of the Schomp staff was friendly and very professional.


Excellent customer service

4.8
Rccamargo on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The staff is always very friendly and polite, and they are also very knowledgeable. Matt Mueller always makes sure that all of your concerns are checked and taken care of, and he also keeps you updated regarding your BMW's service progress.


Service is terrible

1.4
Don't buy at schomp on 08/31/2016

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

I bought a new BMW and when I took it in to get the mask and window tints apparently service decides to have no communication with its customer. When I got my car back it had about 70 more miles on it than when I left it. I have called about this and no response.


Buying my new car has been a very pleasant experience.

5
Elizabeth on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't think of any way that Schomp or Jeff Tucker could have been more courteous or helpful. I was on a tight schedule and Jeff graciously accommodated me.


Great service department

5
Ktjakemom on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My service adviser is Matt Mueller. He is a wonderful help, nice person, and a delight to work with on any of our BMW needs.


Phenomenal

5
danreviewscars on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This whole place is amazing. I've bought three cars from them, both new and pre-owned, and the process is consistent every time. One price, one person, one hour. Go, Schomp and FryDry!


Top Notch Service Experience

5
N Felten on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From start to finish, the entire service experience was top notch. I strongly recommend Crystina Baum if you are looking for that difficult to find CPO BMW. She is tenacious and got the job done. Liz Liggett the sales manager ensured that the entire process was seamless.


Leasing a vehicle

5
Sfoinco on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Sanchez and Shomp BMW made a sometimes stressful experience of buying a car as easy as possible. Chris was diligent, patient and extremely knowledgable in all areas of leasing our new 3 series. I would recommend Schomp and Chris to anyone considering a new car.


Smooth and Easy

5
tkchubb on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There was good communication from beginning to end. That was probably the most important thing to me. Everyone I dealt with was pleasant and helpful.


Great Experience

5
Mark Wiebenga on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have always had a great experience working with Schomp BMW Service especially having the opportunity to work with Lorenzo Sanchez. I always look forward to having the opportunity to see Lorenzo when we bring our BMW in for service. Lorenzo is very professional, always smiling and I feel like he has become a friend of ours.


Always pleasant

5
Jan on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I have always had a pleasant experience during service appointments with Lorenzo and the team. Thank you for your attention to details when service is due.


I could not have been treated better!!!!

5
KB Littleton on 08/27/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to thank Greg Burris for taking such great care of me and my 2 Series BMW on my service visit. He was friendly, informative, fun and very patient. Thanks so much for making my visit perfect!!!!


Easy and helpful

5
Hhmsmith on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was great. Edward did a great job. David was helpful in explaining the car. Overall, it was a great experience. Looking forward to buying my next car with Schomp.


Super buying experience.

5
Rangerbob on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I cannot express how helpful, courteous and pleasant Mr. Chad Stockhoux was on our visit to look at a X5. He was very helpful and provided answers to all of our questions. He was very patient while we made a decision on what vehicle to purchase and helpful in finding the vehicle we wanted. Chad went the extra mile to help us make our purchase. Everyone at Schomp BMW was nice and courteous. Bob W


Honest, fair, quality sales experience

4.8
Jared1234 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

First time car buyer. I bought a CPO 328xi. Tyler my sales rep worked with me for about a week to find the right car. Sales reps don't work on commission so they are open and honest. Exceptional customer service. I would definitely recommend Schomp to family and friends!


Super easy buying experience

5
Chris Duran on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in with hesitation from past buying experiences with other dealerships .. Our sales rep was very informative and easy going . He explained everything and made things so easy. I would recommend dealership and buying experience to all my friends .. I loved the dealership atmosphere and the people .


Excellent service

5
Emmalouwho on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt Mueller and everyone else I deal with at the service and parts departments at Schomp BMW provide the most professional and trustworthy service I've ever experienced. In particular, Matt continually goes out of his way to insure that my my vehicle is well taken care of and provides detailed updates every step of the way. As long as Matt is at Schomp, I will not go anywhere else to service my BMW.


Exceptional

5
Katiec0525 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every detail from picking out my vehicle, to unveiling the vehicle and training on all BMW features was first class! Exactly how the car buying experience should feel!


Service of Car and lease of new vehicle

5
Andy123 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently had my X5 serviced and exchanged for a new X5 for these transactions I was served by Matt and Agye. Initially Bernadette contacted me about leasing a new vehicle and she was helpfulness personified. All the employees I encountered couldn't have been for professional helpful and knowledgeable about their products. I highly recommend the company and these three employees.


Fixed my problem and was very knowledge

5
Michelle Muniz on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing service and very friendly.. Love this place, Schomp always goes above and beyond. They care for the customers and their brand. I would highly recommend them


Great company and caring staff.

5
Eileen House on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I I would definitely recommend this company to my friends and family. I loved my sales rep. Chuck and my finance guys. They worked very hard to make me very happy and satisfied with my purchase.


Loyal Customer

5
JWH on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been a long-term customer of Schomp BMW. Jesse Esquibel has been my go-to guy for over five years whereas we've done numerous transactions, many of which have been quite complex involving several vehicles each time. He defines professionalism and delivers a concierge level of service rarely seen in the industry. He follows up and follows through on every commitment and is always there whenever I need something. The finance, management and ownership group is also great and always greets me with a smile. - JH


Great Team Effort!

5
GEMiller on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the place to buy a car. From their service department (Chris Adams) to sales (Vance Pitzer) to delivery (David Toben), they are top notch and know how to take care of their clients.. I could mention many more.team members that I have met throughout my past 10-plus years of doing business with Schomp BMW. Go see them. You won't regret it.


Great Folks

4.8
Curtis Brown on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Schomp people all have smiles on their faces and are anxious to help you out. Always a nice experience from the service group to the reception area.


Awesome Service Experience

5
Naresh on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Schomp BMW has a great team of Pros who are knowledgable and always willing to help their customers. Chris was great throughout the processes. Car was serviced on time and as promised with no issues.Chris...Keep up the good work. Thanks


Great service/customer service on short notice.

5
LisaP on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On a Thursday afternoon around 2:30 I discovered I needed to drive out of state early Friday morning. My car was due for service and I didn't want to drive the 1,000 miles round trip without the needed oil change. I called the Schomp BMW service center and explained the situation. They got my vehicle in by 4:00 pm and had my oil changed promptly. Awesome customer service. My salesman Joey who we worked with almost a year ago in purchasing the vehicle came out to make sure all went well as I waited for the vehicle to be brought back. Professional and courteous and great customer service.


Great overall--great sales, great service

5
Musso74 on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rich and team run the best BMW dealer in the business. The sales process is seamless and top-notch, and the service group is excellent. Lorenzo quickly diagnosed my service issue, and went above and beyond to fix it quickly and correctly. Schomp has earned my loyalty!


I'm picky, so my husband say's. Nathan Stock was fabulous!

4.6
Linda Wilson on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Nathan showed me every car on the lot that fit my picky criteria. He quickly located everything without hesitation. Customer service to the max! This is my second pre-owned BMW purchase with Schomp BMW. The first was 13 years and 190,000 miles ago. All my service has been with Schomp and every experience has been great. I loved, loved loved my first pre-owned BMW and looking forward to having another great and long term car relationship.I always brag about my Schompsperience.


Thumbs up for Ralph Schomp BMW

4.8
Bruce G. Miller on 08/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Even though auto repairs are not fun, I felt fairly and well treated at Ralph Schomp BMW. I have confidence that my X5 was repaired correctly and for a competitive price. Thank you for the 2016 five series loaner. Thank you Ralph Schomp, Derek, and Mike.


Chris Frydry was great

5
Convertible girl on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Frydry was excellent. Very knowledgable and helpful and made the whole process of choosing and buying a new car very quick and easy. I highly recommend him.


Top-notch service department

5
Brett Buchheit on 08/12/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike Gibbson and the people at Schomp BMW's service department have consistently provided me with spectacular service. Jeff Hanson in the sales department made sure the BMW 335 that I picked up was the perfect car for me. I highly recommend Schomp BMW.Brett A. Buchheit, Esq.Rocky Mountain Personal Injury Lawyers, LLC


Service Dept went extra mile!

5
tolandva on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I really appreciated that my service advisor, Mike Gibson, kept my car an extra day and had their top Technician, Chad Tipton, inspect, diagnose, and fix a problem I was having with my brakes. This kind of service is why I keep leasing BMWs and continue to have them serviced at Schomp!


Excellent experience

5
Happy dad, Don on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jesse Esquibel did a very professional job of explaining the options of certified pre owned BMW's to my son, and helped get him the most out of his trade in. When they had settled on a vehicle, we came in and looked at all financing options, and we're on our way within an hour. Dan Timmers did a great job of explaining how everything works on the 328ix. We were so impressed that when we got home my wife got on the Schomp website and started looking for cars for her! It was a completely different experience than I have had with any any other dealership.


Excellent Service

4.8
jbirgen1 on 08/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Always a great service experience at Schomp BMW. My 2015 BMW Z4 looked like it needed an alignment on the rear wheels but after discussing the issue with the Service Tech he recommended a tire rotation instead. This recommendation saved me money and the precision handling is back. Thanks Schomp!


How car buying should be ...

5
Bdcrowe1003 on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After a rocky start .. Schomp and specifically Chris Sanchez made this a pleasurable experience. Love the car and based on my experience suspect the service will be outstanding!


Excellent experience buying a CPO BMW X3.

5
tmill on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a certified pre-owned X3 from Crystina Baum. It was a great experience from start to finish. The vehicles were researched and ready for me to examine when I arrived.


Excellence Experience at Schomp BMW thanks to Justin!

5
bzzotto on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Schomp had many vehicles and price ranges to chose from and experienced, friendly staff. And thanks to David I know how to use all the bells and whistles. Overall, it seemed like everyone I met there, even on a Saturday, was positive and ready to help.


Service Simplified

5
Bev Schulman on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've had three contacts with Schomp BMW: to lease a car and for routine service. All were pleasant and exceeded every expectation I had. I had been a customer of another BMW dealer for about 30 years; it is located about 5 minutes from my home but I don't mind driving 20-30 minutes to deal with Schomp. The difference is significant in terms of service and friendliness.


Schomp BMW is the best & Mike Gibson is the reason why!

5
BMW4life on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ralph Schomp BMW is a highly reputable and client-focused dealership. You buy a luxury car for its quality and the sales staff certainly makes you comfortable with the process, But the main reason we continue to patronize Schomp BMW is the service and maintenance they provide during the life of the car. Our service advisor, Mike Gibson, personifies integrity and customer care. He ensures that maintenance and repairs are handled in a truly professional way and has gained our trust as both a friend and an advocate in providing the best experience possible!


New X5

5
jess broerman on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

efficient and thorough. Was easy and love my car~Shannon and Jeff Tucker were great but it was so busy during the hospital promo was a little crazy at pick up


Could not have made things easier for me...

5
TrippD on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a warning light come on and was pretty sure the vehicle was fine but wanted to have Schomp check just to be sure. Dropped the car at their location and was quickly in a clean low mileage BMW loaner and on my way. The following day I was contacted and told that after running diagnostics that the car was actually running perfectly. I was at the time and for the next couple of days tied up in a golf tournament about 45 minutes from the dealership so Schomp proposed that they bring my vehicle up to my location and take the loaner back... without me even needing to meet them. I was told that they would contact me later to settle the bill. At the end of the day there my car was, and washed no less. Upon reviewing the bill I saw a zero balance. That's right, Schomp had checked my car out, loaned me a car, then cleaned my car and drove it 45 minutes to my location and picked up their loaner... for free! Love Schomp and will be purchasing my next vehicle there when the time comes.


Exceptional BMW Dealership

4.8
JWong on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have owned 7 BMW's (3 M models) through multiple BMW dealerships. In my opinion, Schomp has by far been the leading dealership in customer service in sales, service, and parts. My go to people at Schomp is Jeff Tucker in sales, Lorenzo Sanchez in service and Jim Dodic in parts.Jeff's attention to detail in the sales process and customer service is second to none. He can talk shop all day long and being an M3 enthusiast does not hurt his credibility one bit. Lorenzo is at the top echelon of advisors I have worked with and I have worked with a dozen or more. The man is a guru and knows everything and anything. Jim is literally an encyclopedia in the parts department and is an absolute pleasure to deal with. All 3 gentlemen exemplifies professionalism.


Exceptional customer service.

5
BMWer on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire Schomp is is incredibly friendly and professional. Our sales contact was Jeff Hanson and he has helped us purchase/lease four cars from the dealership over the last 10 years. Jeff is very personable, yet very thorough and focused on making sure every detail of the transaction is correct and all of our needs are meet. Great service!


Great car buying experience

5
lf on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Tyler Timian. He was really great throughout the whole process. Knowledgeable, helpful and overall really enjoyable to work with. Best car buying experience Ive ever had.


Great Service

5
gcmars2atmsn.com on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I asked Jason Ford if I could have Schomp put running boards on my Toyota Tundra. He (Jason) assured me he could get it completed as well as order running boards. Jason ordered the running boards that I picked out and set-up a date to bring my truck into Schomp BMW service department. This is were Steven Constable stepped up to be sure I was professionally taken care of and extremely satisfied with job once completed.Great experience all around!Greg Christ


Very friendly and knowledgeable staff and great prices!

5
Hunter Klein on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited Schomp BMW for a routine oil change on my 2001 BMW 330i and decided to browse through the CPO cars while I waited. I was assisted by a very knowledgeable and friendly sales adviser named Tomas who listened to my requirements and found the perfect car for me. I was sold halfway through the test-drive and the whole process was a breeze including trade-in of my previous vehicle. Everything was explained in detail, the car was priced under blue-book, and I was left with no questions. Never once did I feel like they were trying to hide something from me. I would highly recommend this dealership to anyone looking to purchase a new or used BMW.


Great Service - Great Dealership

5
DBL-R on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am sure that we all have felt like taking our car in for service, is like a trip to the dentist. Well I can say I don't experience that when taking my vehicle(s) into Schomp for service. Matt is also very professional and helpful, furthermore he is a BMW enthusiast. The department is run so well, that when I retire, I would like to work there. Please have Mrs. Schomp call me!Regards,Ron


A service encounter cannot get better than this!

5
Richard D on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone in the darn building deserves a pat on the back!. EVERYONE was graciously polite and enthusiastic. They all seemed happy to be working at Schomp; and made me feel that I was valued as a customer.Extra honors go to Justin, my service Representative. I had a few issues with my car. Justin helped me prioritize the repairs and kept me posted at all times on the progress. Justin did everything I could expect from a dealership, and then went a little further.The INCREDIBLE aspect of my excellent experience is: My BMW is a used 2004 car that I purchased used elsewhere. But Schomp never even blinked... they treated me as if I just bought a newer car from them!I also shopped the repairs before I chose Schomp. The repair estimates from Schomp were either equal to or less expensive than everyone else.


Great Dealership

5
Val1234 on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm always greeted at the service department with little or no waitCheck in is easyThe service attendant, Michael,kept me informed on the status of the work (Oil change). It was completed in a timely manner. I was escorted to my car, which had been cleaned inside and out.Visiting the car dealer is no longer stressfulThe waiting area is quite comfortable


Buying a new BMW X3 was easy

5
llmhappynewownerofBMW on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Graham Allen was a dream to work with. He has great communication skills and was knowledgeable about the vehicle that we purchased. I would highly recommend working with him.


Outstanding in Every Catagory

5
Ggs8280 on 07/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time in the dealership for routine oil and a checkup. They found a malfunctioning part which needed to come from Germany. Justin ensured my loaner was good for a few days and tried to get the part. Called everyday with updates. My return of loaner car and into my car took all of five minutes. You could eat off their floors they are so clean. Everyone at this place is top notch and customer centered. The gold standard of auto dealers.


Full service

4.8
Dudie on 07/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We have always enjoyed the service especially the dedication given to our needs by our service manager Mike Gibson. From the loaner car or the shuttle we can always count on excellent support for our X-3.


Amazing service!

5
Jen on 07/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

You always know what you're getting at Schomp BMW - incredible service. Joey is particularly awesome!! Justin was also fabulous on the sales side!! He worked around our ridiculous schedule.


excellent sales and after sales care - genius experience 10*

5
karl a edwards on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great sales person in Alice, took great care of us. Great after sales experience with David in the Genius follow up - 10 stars all round. make sure you ask for these guys when buying!


Clean and easy

5
jayedanae on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my first car with Schomp and Crystina and it couldn't have been easier! I haaaaate haggling - so Schomp's low one price system was a dream for me. The dealership was clean, easy to work with, everyone was so kind, and, because the sales associates aren't based on commission, they truly just want to get you the right car and aren't pushy. Crystina was easy to contact, kind, knowledgable, and made me feel confident about my choice. She was truthful and down to earth. Ask for her!


Service department is excellent

5
JAB71 on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have driven BMW's since 1985 with my first 535i. I have always received good service from all of the dealers I've worked with (TX and PA) but I was in for a treat when I got to Denver five years ago and began working with Chris Adams at Schomp. He really knows the product line and is consistently helpful in explaining needed repairs.


Great Service!

5
KDoc172 on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a pre-owned Kia from Schomp BMW. There were a few things that needed to be fixed on the car. Dave and Alice helped me with the entire process. They took care of everything I asked and did not charge me anything. Dave kept in touch with me throughout the process. The service center did not have to fix the things I asked for, but they did anyways. They provided great service! I was given a loaner car while mine was being repaired and that whole process was very simple. A couple of employees even offered to help me switch car seats from car to car. Everyone we've come into contact with there has been so incredible friendly and helpful. I was a little worried since I didn't buy a BMW that I'd be treated with less respect, but that isn't the case at all! I've been so impressed with Schomp throughout the entire car buying and service experience. Keep up the good work Schomp BMW! We will definitely consider buying our next car from any Schomp dealership.


Great car buying experience

4.8
skylark on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a fantastic experience purchasing a pre owned BMW from Schomp! Tyler Timian is the one to ask for, he is a great sales person and knows a TON about the cars. He was also super patient as it took me some time to make my final decision, so many awesome cars to choose from :) I also only had to deal with Tyler, as they advertise, one person throughout the whole deal until you close, it was awesome. The facility is super clean and the overall experience was fantastic. I would highly recommend buying a car from Schomp. I also don't want to forget the BMW genius Phil Baykian, he walked me through all the features of my new car, also very knowledgeable. Looking forward to enjoying my new car and going back to Schomp when I'm ready to buy again!


Excellent Service

5
Ivan&CheriW on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with Schomp BMW in Highlands Ranch has always been excellent. Their attention to detail and customer satisfaction is outstanding. We were there recently for a routine service appointment, but I had a few additional questions regarding my X3. Justin was, as usual, attentive and listened to my questions and assured me he would have everything checked out. When we returned to pick up my car, he explained everything they did, in detail, and asked is there was anything else he could help us with. Outstanding customer service!


Seamless visit

5
Rich321 on 07/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt was very helpful and made my trip to Schomp a great one. He is very knowledgeable and even shared a very interesting article with me about my 2 series.


Attention to detail

5
MEYVAR on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On Monday, 7/11/2016, I drove into the BMW service area. I was immediately greeted by a friendly young man who took my keys and stated that a service advisor would be with me in just a moment (this was a good start).Jenna came over introduced herself and we briefly discussed the one year warranty on my wife's 528XI. She mentioned it would be about an hour so I decided to wait. About a half-hour into my waiting time, Jenna came over and mentioned that prior warranty work was missed (by me and my wife). If I wanted to wait it would not take long. I agreed. Net, net, in less than two hours we had new wiper blades, engine oil service, and brake flush. In addition the micorofilter was replaced and the car was fully washed and dried.I would like to thank Ms. Jenna Malone and the entire BMW service team for their attention to detail and outstanding customer service.


Great service

4.8
brodie on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Service rep was quick and responsive to all questions with timing and price and the quality of work was excellent. I would highly recommend. Thank you


Trina Moore Purchase

5
trina moore on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin was very professional and knowledgeable. He listened and knew what I was looking for and made every effort to meet my schedule (very important). Additionally, I appreciated the fact that I was the only customer he was talking with - focused. Because I needed to leave town for work, Just arranged to get the car to my garage so that I would have transportation when I got home. For that, I am very definitely grateful. Excellent customer service.One other point - not pushy - I loath pushy sales tactics....that scored with me too! Professional - very professional.Thanks much,Trina


Efficient, polite, friendly.

5
Giles on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I have a wonderful i3. For my purposes it is the best of 8 BMWs I have owned. It is rendered nearly perfect by the "loaner" program whereby I can use a conventional car for weekend trips to the mountains, for the cost of fuel. Schomp has always accommodated my needs. They even wash my i3 before I get it back !


Easiest deal I have ever made!

5
Mace Bender on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of buying a used vehicle from Schomp BMW and it was honestly the most hassle free car buying experience I have ever had. Everyone at the dealership was great and extremely polite. I would highly recommend going through schomp for any of your vehicle needs. Alice Hausig made the utmost simple and pleasant car buying experience in the world. By the time I reached the dealership she had the vehicle serviced, immaculately detailed and all of the paperwork filed and ready. Highly recommend!


Introduction to my BMW and service

5
lsalas098 on 07/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Elijah, Kathy and others did a great job in taking care of my car and the class relating to Introduction to my BMW. I was really impressed with the attention in taking care of my needs while I was there. Thank you all for your help!!!!


Best dealership I've ever set foot in

4.8
M5 on 07/11/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time a team, not a person, a team of Schomp guys swarmed my car until Elijaha nd Joel explained in detail and English what my problem was, this place floored me. I've never been treated so professionally, courteously, continually checked on or have an appt met. They said 2 p.m. and my car went in at 2 p.m. They checked on me, updated me and got me out quickly. I don't live in Denver but would strongly consider going to Schomp to buy my next car simply because of the service.


Really good!!!

4.8
Trish246 on 07/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Brian Neal was very nice to deal with. He was straight forward, honest and knew everything about the cars. This really cut down in time and made everything easier...This was our 4th car from Schomp, so I would definitely recommend them!


Service Advisor...more like my personal advocate!

5
Karla211 on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave tracked the work and kept me current PLUS he acted as my eyes and helped ensure the highest quality results. He's a star!


Excellent Customer Service

5
Sienna01 on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just want to share a positive comment about Mike Salazar one of Ralphs Schomp Customer Service Technicians that provided product knowledge of BMW was nothing short of superb. He explain the subject matter in simple terms and further supportive his logic from a automotive/business perspective The information he share was further supportive of research that he had done and share with me. Thus allowing me to make my decisions/choices that made financial and mechanical sense for my X5 BMW.The end result was cost savings and a better performance of my X5 Thank You


Awesome experience

5
BrettR on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ben was the man. Period. Graham was awesome as well. Great experience for my wife and I. Will most likely be back at for our next lease and will recommend for anyone in the market for new sports car.


A wonderful car-buying experience

5
HomerBowie on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came to Schomp BMW to test drive a car that I found on Cars.com. I entered the very new and clean environment and was greeted with a smile from a welcoming member of the dealership. I waited for a few moments and was introduced to Chuck, the salesman that I spoke with earlier about the car that I wanted to drive and look at. Chuck was welcoming and very pleasant and was told that he would be a minute while he found the car for me to drive - it had just come back from the shop after an inspection. I took a minute or two to grab a burger and a drink from their tent. That was nice. After a few minutes, Chuck drove the car to me. We hopped in, and I had a great test-drive of this incredible BMW automobile. We took a 20 minute test drive up the mountains, where Chuck let me drive the car as I would like to. On the way, he pointed out some great things about this vehicle. He answered all my questions about it, and made me feel good about my purchase.I wasn't completely sold on it, and wanted to try some other options. He showed me two other vehicles to drive. I test drove them, and with his assistance, chose the first one that I went to see.Chuck was funny, helpful and understood my desires and made me feel good, whichever direction I went. He spent over three hours with me while we got the deal done. I never once felt that he had other customers to get to, or that my time wasn't valuable. He was awesome!While the financing was being done, the rest of the team was very cordial and freindly as I waited.Having bought a few cars in the past, this expereince was one of the best ones that I've had. Since the purchase, they've made me feel like part of their family.I highly recommend Chuck and the Schomp BMW family. I'm happy to be part of the Schomp BMW family.


Painless, no pressure car purchase!

5
Grandma on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Sanchez was thorough, friendly, helpful, and patient with me, and I appreciated his respect throughout the transaction. Originally, I had researched online, and I decided to test drive the X1, mainly because I needed a power tailgate after my shoulder replacement. Chris spent much time educating me, and then I decided the X3, with its lumbar adjustment, was the SAV for me. So we put one together, with the options I wanted. He was great in helping me decide what I really didn't need or want, as well. It was more of a fun and exciting adventure than I had anticipated buying my first BMW would be! He ordered the car, and it arrived sooner than I had expected!I also appreciate that the Sales Dept does not work on Commission, and that pricing at Schomp is reasonable. The trade-in of my Subaru Forester was equally a painless process. Additionally, Phil and David Toben in the Genius Department, are terrific teachers! I hope you never eliminate this "consultation" service, as it is so essential for my (older) generation to learn about how to operate and utilize the technologies offered now! I can't sing their praises loudly enough!


Great experience

5
Ccb81 on 07/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jesse was great to work with. Very professional team. Quick process. Straightforward price. Received good value for my trade-in. Very helpful orientation to the new car with the BMW genius, Dan Timmers.


Great Service!

5
Keilan W on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my 13 bmw 335i in because of a very rough idling issue. They found the issue and resolved it. On top of that they did a brake fluid flush, buffed my rotors buck use of a little rust, put a new air filter in, toped off fluids and even rinsed and vacuumed my car. Btw I live on a dort road and my car was pretty filthy from recent rain turning into a mud pit iny driveway. Everything was above and beyond what I was expecting. I will definitely return for any services I will need in the future as well when I want to buy a new bmw. Great job!


Great experience

5
Redcone on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Sanchez was great to work with. He is very knowlegable about the vehicles and options. He followed up as appropriate and kept me informed without bugging me. He did a great job and won my business when I was deciding between another Mercedes and going with the BMW product. Great experience with Chris.


Great sales people and very knowledgable staff

5
Rob_Novick on 07/05/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I had a great overall experience at Schomp. While a bit skeptical of the no haggle process, I became more confident as time passed. In fact, I even went to another dealership and was quoted a price on the same vehicle. In the end, it was the same price but Schomp's service, customer handling, and knowledge was outstanding. And although i was supposed to start with Agye he was tied up with other customers and i began my process with Markus. The transition back to Agye went well. I suspect this is not an easy thing to accomplish as I was comfortable with Markus. But, the transition occurred and I was made comfortable throughout. Kudos. Lastly, Phil, who walked me through the use of my car was outstanding. If we were serving drinks I think we could have spoken for another two hours. Thanks Phil.


Great Car Buying Experience

5
KDoc172 on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This was our 2nd time using Schomp for a used car purchase (1st time we didn't buy car here). We came back to Schomp because our experience was so good the first time, even though they didn't have the car we wanted. This time, we found a great pre-owned vehicle that fit our family's needs. Alice H. was great to work with! She always responded quickly to my texts and questions. The car was ready to go for the test drive and it was the cleaner than any other cars we had already test-driven. Everyone at Schomp was extremely friendly and helpful. I love their 1 person, 1 hour guarantee when buying a car. They stuck to that promise and I really appreciated it! There was a minor repair needed and the service department reached out to me within 3 days, even over the holiday weekend, to schedule an appointment to bring the car back and have it serviced. I would highly recommend this dealership and all their employees. We appreciate that they don't haggle on the price and that there are no dealer handling fees. The whole experience was awesome, we will definitely be back next time we're in the market for another vehicle.Thanks Alice and Schomp Automotive!


First BMW

5
Bryan Serrano on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked into this dealership not expecting anything beyond a shark attack. I was pleasantly surprised at the friendliness and attentiveness of the staff. I never felt pressured and at times forgot I was even at a dealership. I would recommend visiting for your next purchase. I worked with Jesse who was great from beginning to end of the experience.


Always takes time for me

5
Scarlett on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt Mueller takes such great care of me, and always makes sure that I'm satisfied with what was done to my car. And the last time I was in there, they were a little backed up, so he washed my car himself! Now that's customer service !


Advisor Excellence

5
Happy Cutomer on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Advisor, Chris Adams, did a great job of keeping me informed on the status of a complicated repair. He also facilitated the communication and successful coverage under my extended warranty with an outside vendor who is very difficult to work with. He is a great advocate for the customer.


Chris Adams, Service Advisor extraordinaire!!!

5
chrisBMW on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Adams has been our service advisor at Schomp since we bought our first BMW in 2007. He's a delightful guy, very knowledgeable, efficient and friendly. I know I can trust what he tells me about my vehicles, both an X3 and a 328i Convertible. I know that when I get my car back, it will be fixed to my satisfaction and will be clean inside and out.I have enjoyed our relationship and hope to be able to continue it for many years to come.Chris Wackman


Excellent service

4.6
Joe3S on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Schomp's service department delivers a consistently great experience. Very well organized, efficient, courteous, quality work. After hitting a huge bump on the freeway that severely damaged the front end of my 3 series, Schomp not only got it riding smoother than ever, but updated my iDrive software fixing a glitch with displaying song tags on the radio.


Great Experience with Schomp BMW

5
Eddielo31 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a BMW 535i at Schomp BMW and it was a great car buying experience. I worked with Chase Haldeman who went above and beyond to help me get into my dream car. Chase was able to answer all of my questions about the car, did not put any pressure on me, which has not been my experience with car salesman and made sure I got the proper financing. Chase also worked to get me out from under my leased vehicle so that I could purchase the 535i. If you are not doing business with anyone, I strongly suggest you ask for Chase.


Battery Replacement June 2016

5
dukesandy1 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All arrangements and followup handled by Chris Adams. Super treatment and wonderful service. The same kudos for the Boys back the in the shop that performed the Tech services. It's great peace of mind to know that the car was fixed correctly. Thanks! Re: visit dated 6/24/16 by owner Tom Enos/Centennial


Matt and the Schomp Highlands Ranch team are awesome

5
juzeta on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experiences with the Services Team at Schomp BMW Highlands Ranch have consistently been above par. They've raised the bar when it comes to customer service and support showing a level of professionalism, sense of urgency and communication that is not often seen and provided. If feels great to know that if any level of concern pops up, you all will take care of it and I always drive away happy. Cheers!Jeremy Uzeta


Back to Back A+ Experience

5
chrs525 on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my second time going to Schomp BMW in two years and there was a reason I returned. My first purchase was an impulse buy but still a great buy which brought me back again. My client adviser (Evan Andrianakos) was very professional and patient. Buying a car can be a tedious and stressful experience but Evan listened to the specifics details about what I wanted to buy. I can easily say I will return to buy again at Schomp in the future, these professionals put the customer first and Evan went above and beyond to find just the car I wanted to buy that was right for me. Thanks again!


Upgrade to new X5

5
Jamie on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I returned to Schomp for a new X5 due to the great service I was provided with my last vehicle. My previous salesman had been promoted so I worked with Cody. He was extremely helpful and took the time to find the perfect vehicle that met all my needs. Cody was quick to provide all needed information and was very professional during the entire process. I would not hesitate to recommend Cody and Schomp.


Putting the customer first

4.8
bmw123 on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Schomp BMW Highlands Ranch has great inventory and selection and made my visit and special by taking care of my needs. I will go back in a heartbeat to buy that next set of wheels.


Terrible customer service

1
Bahar1380 on 06/27/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

They Never clearly tell you what service you are elligible for after paying tons of money for services and maintenances. Very rude and impaitient sales and service crew. Just fakely giving smiles but dnt do the job right.When took the car from the service, the service advisor even didnt bother to discuss the issues in person and didnt show up.for a simple question of what are the covered items in the contract plan, i was shoot to 6 different numbers and people and finally not even an answer.Sales person on the phone just hung up on me! I did not even raise my voice and was very calm and just trying to find out info about coverages.After they sell the car, you would regret buying it from Schomp!


Sold us a lemon!! And zero liability!

1.2
Screwed over by schomp! on 06/26/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Bought a used BMW and nothing but issues ! Computer problems electrical was shot and we had to pay for it the alignment was. Ot done right after we took it in! Ruined 1200$ in new tires brought it back in and was told too bad!! We then had to pay for another alignment and new tires again that were only 6mo this old!!!! THomas was. Was very cocky and rude RUN fast if you get stuck with him!! RUN!!!! We wanted to trade it in we asked about a.certain new car he came back with a car we did. Ot want!! We said NO!! Funny I'm paying the payment!! He gave us one option that was it!! Then he wanted over 8 grand as a down with a credit score over 720 and 28precent income to debt ratio- we had bought 4 cars prior and I now can say they don't care to sell cars!! They can't be bothered! Sales and customer service used to be amazing and it's gone to xxxx !! It's terrible!!! We will not return we will go to Lexus! Management needs to really look at staff/sales and figure out what's important!! Words getting out!


Great Fast Service

5
Janice McDonald on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my 325 new from Schomp in 2006. Due to their maintenance and care, the car is in great condition. My service tech, Matt, has been great over the past few years. Would recomment asking for him when you go in.


Excellent experience. with Schomp BMW

5
Theresa Benson on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Schomp BMW is the best place to buy your BMW. This was my 5th BMW purchase and first with Schomp BMW and best experience ever. Chris Sanchez my salesperson and Rob Ashby treated us great from the initial phone call to delivery of car. The one hour one price no hassle is so true. They valued our time and were able to get us all the information we requested and handled our trade-in. It was very transparent and once we decided on our car, we were out the door in under an hour. We highly recommend them, and will be buying our cars here in the future.


Always great service

4.8
andrew0227 on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The service is always top notch. Elijah always goes above and beyond. I also dealt with Justin and he was great too. The service is second to none.


Excellent Service

5
Amy Gray on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Appreciate the excellent service and honesty of my service advisor. Experiences like this provide peace of mind and reinforce why I choose Schomp BMW. Thanks, Elijah Brimage.


Service department does a great job!

5
Sean Patterson on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have taken my car in multiple times and the last 2 times were sudden situations and they were able to get my car in the same day and in both cases also gave me a loaner car. Never had any kind of issue and they've always treated me excellent. I actually drive further to get my car serviced by them over the other dealership in town.


When you think about your next car, think Schomp BMW.

5
Daniel Baxter on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To have a great experience and to be happy with a new car, you need a great brand like BMW and a great dealer like Schomp. When you walk through the front door of this amazing place, be ready for positive energy- customers excited about what they see and advisers excited about getting you behind the wheel of just the right ultimate driving machine built for you. No matter the model, year or price point, they treat you with the respect and honesty you deserve. My adviser was Chris Frydrychowski, no nonsense, great listener. These advisers don't work on commission, so don't expect a high pressure up-sell. Chris worked his tail off to make sure I left there a truly happy customer. He made it easy for me and got me behind the wheel of car that met my needs, no more, no less. Great experience. I recommend Chris as an adviser, especially if it's your first BMW.


Decent experience, but took a long time.

4.7
JoeP on 06/05/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Overall a good experience. Biggest complaint was how long it took. After all paperwork was complete it took almost 2 hours to get in the car.


Love the no haggle approach

5
JulieD on 06/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I have bought 3 cars from Schomp and enjoyed every one. Yesterday I got my dream car and enjoyed the whole process. Worked with Client Adviser Mike Mirrione who was very professional and with BMW Genuis Phil Baykian- dude knows his stuff. They spent as much time with me as needed - it never felt like they weren't exactly where they wanted to be. They even got as excited as I did when we started customizing it to my liking. Well done! Julie D.


Getting a new car on a busy Friday afternoon

5
kiwi535 on 06/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I needed a newer pre certified 5 Series to replace a 10 year old 530 that was close to 100,000 miles. Saw a likely candidate so dropped by dealership late on a Friday afternoon and left a couple of hours later with that replacement. Great assistance from Alice Huesing and Mike Morrine to juggle my test drive and paperwork with their ongoing work schedule. Had received good assistance in past as well as for scheduled maintenance so there no haggle approach and understanding of the process were all helpful including an efficient trade in process. Recommended.


Amazing Costomer Service

5
Andrew on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Besides the point that I have an amazing car (2016 4 Series) but the costumer service is the best I have ever had on any vehicle purchase. My Schomp BMW Service Adviser, Jenna Malone was exceptional. Her attentiveness and empathy to my situation was nothing short of amazing. Jenna went way out of her way to make sure that the repair to my car was quick and done professionally. Any other place in my situation (changing out winter tires to summer times and having a bad valve stem mounted in one of the summer tires) would have been an all day ordeal, but Jenna made the situation comfortable and got me on my way. She even followed up the next day to see if the tire was holding air and that there were no other problems. I will be a Schomp BMW customer for life. Not just because the vehicle is nothing short of amazing, but there costumer service is what separated the Men for the Boys in the vehicle market.


Absolute joke.

1
MCPP on 05/07/2016

Overall Experience: 1.0

Called on Monday to inquire about a used car they had listed. They said it wasn't available and they need to take the posting down due to a recall issue. I noticed the posting was still up that same week on Friday. I called them to see if anything changed, and one of their staff said that it shouldn't be up still due to the recall, but then said they'd call me back because they may be able to work something out so I can buy the vehicle and bring it in when the recall replacement part comes in. Few hours later they called back saying it was good for purchase. I scheduled a time to see the car that same night. About an hour prior my appointment they give me a call and said that the car was sold the day prior (THURSDAY), which was THREE days after my initial call about the car. It seems that their sales team is absolute garbage when a car goes from initially not being able to be sold on that Friday to being sold the day prior on Thursday. This dealership is an absolute joke.


Better than expected

5
Birdshooter on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I expected high standards as a BMW is something special; however, I was pleasant surprised with the professionalism of Schomp BMW employees. My salesman, Justin Albrecht helped me choose which car was right for me and genius employees Phil (not sure what his last name, older gentleman who explains features of the car) and David Toben were exceptional. These gentlemen were friendly, very helpful and found a way of explaining the features of the car in such a manner that I did not feel stupid. I am sure that I will be contacting these men again as I become more familiar with the car, and thankfully I am sure that my inquiries will be welcomed. They represent Schomp and BMW very well - I will refer friends and enjoy the BMW experience.


Used car purchase

5
Sowards on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had the pleasure of working with Mike Ransohoff. Couldn't be happier with our purchase of a pre-owned vehicle as a first car for our teenager. He followed through with everything that he said he would. Easy, painless and exceptional customer service. Our thoughts about car buying have changed...for the better! Highly recommend Schomp BMW


What A Great Experience

5
BMWG AND HER X6 on 03/15/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I picked up my X6 just a few weeks ago and from my Sales Agent, Chris Frydrychowski to the BMW Genius, Francisco Nunez & David Toben I could not have asked for a better experience. They have answered all of my questions with ease and complete understanding. David even came to our home to program the garage door opener to the car. I would recommend SCHOMP BMW to anyone looking to buy or just needing extra help navigating throughout. Thank you for the excellent service.


SCHOMP only puts customer first until money is in their hand

1
steph123 on 02/27/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Schomp only puts the customer first until money is in their hand. I was sold a car that had problems within the first few days off the lot. The sales manager was overly rude and disrespectful at every interaction. Over the first three months after I purchased my car over 1k of repairs were needed- in addition to an unknown dollar amount to diagnose and fix an electrical issue (that has resulted in my car breaking down three times already since December). I will find that out when I am able to pay for a length diagnostic financially (as the car is now becoming a money hole). Schomp not only ignored my pleas for assistance or exchange but actually stopped responding all together after I asked for a reasonable trade on offer if the sales manager (John Costello) was serious about helping. The general manger of the store was included on all emails so it is clear that the lack of integrity flows at all levels at this dealership. If you want a reliable car and a dealership that stands behind their vehicles putting customers first then Schomp BMW is NOT the place. I am now stuck with a car I paid over 17k for that spontaneously breaks down and leaves me stranded with no foreseeable fix or way to diagnose.


Outstanding and high lever of service, very impress

5
Gmoney on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have such high expectations when it comes to trusting a dealership to service our personal vehicles and Ralph Schomp met and far exceeded our expectations. Its was such a pleasure dealing with Chris Adams (service dept) and Aaron (service manager). They are very professional, knowledgeable and they both have great talents on handling demanding customers such as myself. My late father once said to me, once a highly respected and admired local landmark business is been around (over 70 years) this will only indicate one thing and one thing only "Perfection is finally achieved".. I also wanted to thank Mark W. for his time on dealing with me. Thanks again Ralph Schomp BMW and keep on doing what you guys do best, you guys are awesome!! Thanks Gary P. 2011 X5 Castle Pines, CO


Excellent service!

4.8
liz16 on 02/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I worked with Chase Haldeman for the purchase of our new BMW and with Marcus Decherd who showed me how to work everything in the car. Both of these gentleman were excellent! I would definitely recommend anyone to them.Liz


Excellent service !

5
Newbee bmw owner on 02/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a certified used vehicle in November of 2015 and to our surprise it needed brakes 4500 miles later , we took the vehicle in for a brake inspection and at first they didn't have the information as to why we were dropping the car off, they thought it was for service. So after a couple hours they called confirming we needed brakes. " which we already knew", long story short they quoted us for front brake replacement pads rotors and sensors .$800.00 parts and labor .wow pretty pricey, but then again it is bmw! So after going back and forth about why we thought they should've replaced the brakes "prior" to selling the vehicle they discounted the brakes down to $101 dollars and oil change for $80 dollars so we originally went from around $1100-1300 for everything that they recommended we paid $182 . 00 Which was awesome considering what they originally wanted us to pay. I would definitely recommend anyone to schomp BMW . Overall great service


Some places the Customer is Still Important

5
cololawgeek on 02/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Admittedly I am a demanding customer and an attorney which is a bad combo for anyone but I treasure the times I can just have old fashioned customer service and don't feel like I am going to battle just to get a fair deal. Buying from Schomp (3 cars in 3 months, another next month) and working with Joey Hegge, by far one of the best Client Advisers I have dealt with to date; I was treated well, know they had the best price, no nonsense fees etc. The important thing is I had an issue with a car (my 9th BMW) and it was handled by Joey, Rich Battista and the Owners insisted me, the Client, be satisfied--happy even, with my choice and pet peeves. Never has a dealership done anything like this (Generally, BMW is better than most but Schomp is the best of the better). No need for details, but rare is a dealer--or anyone for that matter that stands behind their product and demands the best from the staff. I know this sounds trite, but it means a lot when you walk in the door you are greeted by any number of people from the Genius staff (walking talking owners' manuals that know all those things that I an too damn old to learn) and best of all, if you are admiring a car or just looking you don't get the old 1st line "what will it take you to buy this today"--instead they say "hi"--they get it; they know we want to look, browse, then buy--but at our pace. Any staff member will smile and help and not in a smarmy way but a genuine human who like their job. Even the follow-up--instead of counting your cash in the backroom, at least--I mean at least one person will call or email to make sure everything is as it should be.


Customers are still Number 1

5
RichBeck on 02/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joey Hegge and Rich Battista are just two reasons to buy a car from Schomp. I purchased 9 BMWs over the last 25 years in Ct, Chicago, DC, and Colorado and Schomp is, by far, head and shoulders above the rest. Price, selections, great staff to cater to every need (and I am a high maint customer). I have never seen, nor heard of a businesses of this size have the Owners actually care about the Customer Experience. Sure, its a BMW dealer so you expect more than most but often, in my experience, the snob factor creeps in; not here. From the moment they greet you to pointing you in the right direction it is a no hassle/headache experience. What I especially liked is I was not prejudged: i walked in jeans and a t-shirt and got the same treatment as a Denver Bronco who was buying the new 750--and I spent half as much (but came back 2 weeks later--the dealership gives you the opposite of buyers remorse--you want to go back and buy a roof rack or a key fob. Just nice people--not, in any way, manner, or form, are they a typical car dealer. They have the best selection and prices so might as well start at Schomp--and save spending a day with the used car dealers of old.


Exceptional Purchase Experience

5
masonbw on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my first BMW on 29 Jan 2016. What an experience! My salesman, Jeffery Tucker was patient and very informative throughout the entire process. He was there constantly to answer my questions and help me to hang in there while we waited for my car to arrive from Germany. There were never any surprises. The pricing was exactly what he quoted when we place my order. I really appreciate that. When I showed up from Casper, WY Jeff was there to meet me and show me my new M4! The paperwork was simple and to the point. We built my finance package together, face to face, in an unprecedented transparent way. Wow! I've never seen where my salesman was my finance guy too. It was awesome! He then handed me off to Mr. David Toben. An exceptional BMW Genius! David went over my car with me up, down and sideways. He was so helpful. I can truly say when we were finished I really felt like I had owned the car for years! Fit like a glove! I would also like to mention the rest of the Genius team was polite and showed a genuine excitement for me when they learned I was picking up my first BMW. Thank you again; Jeffery Tucker, David Toben and Schomp BMW for an Exceptional Purchase Experience.


New owners of BMW car class

5
MWagner on 01/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really enjoyed getting to know Kathy Powell ,Marcus D. their team at the New owners of BMW car class. What an amazing evening of customer service! They provided light food and beverages and we discussed run flat tires and they answered all our questions. We had a detailed orientation of the service department and had fun getting to know what goes on behind the scenes and how well our cars are taken care of during service. After the evening was over my new car was returned washed and returned a FULL tank of gas. Thank you Schomp! (Thank you Cathy for getting my extra keys and Marcus for giving me a lesson on the iDrive. ) Best dealership in Denver!


Be warned if you're thinking of trading in your vehicle here

2
David B on 01/15/2016

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 2.0 Overall Experience: 1.0

In the process of buying a pre-owned BMW, sales manager Matt Rebeck test drove my current car with me to determine trade in value. Seemed like a nice guy, although the typical car sales person type. Rest assured he pointed out every flaw in my car down to the littlest detail without ever complimenting anything like "your car is very clean and well kept" or "I'd like to see the service record and how good you maintained this vehicle". Nope. He was snide and arrogant in giving me all the excuses he could to offer me the lowest trade in value possible, offering me $5,500 less than another BMW dealer in the same town! Clearly Schomp sees dollar signs and loves to take trade ins and cut people down as much as possible to profit off them. I took my business elsewhere. Be warned!


EXCELLENT BUYING EXPERIENCE AT SCHOMP BMW (THANKS)

5
MCB on 01/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I wanted to tell everyone that I just had the best car buying experience that I have ever had in my life. Thanks to Schomp BMW and Gerardo "Jerry" Chavez. This young man is a great sales advisor, the best I have ever had. I have owned about 50-60 vehicles during my lifetime, and so I have see a lot of car salesmen that I really don't like. Usually when I buy a vehicle from a dealer, I go home angry because I feel like I got abused. This is not the case with Ralph Schomp BMW, this is the 3rd vehicle I have bought from them. I did buy another BMW from another dealer and I was not happy at this dealership. Ralph Schomp has the best customer service, they are honest(which is very hard to find in the car selling industry), kind, understanding, and patient. I just don't have enough good to say about Jerry, he was the best salesmen I have ever met, he was not pushy, and was super knowledgeable about the vehicle I wanted. I just wanted to tell the world that if you are going to buy a BMW GO SEE JERRY CHAVEZ, AT RALPH SCHOMP BMW, you will not be disappointed. I have had nothing but good experiences every time I have ever went there. The sales and the service is the best that you can get. So thank-you Jerry and Schomp BMW, for taking care of me. I will be back for all my service, and my car buying needs. Even though I live in Wyoming which is a good 130 miles away, it is well worth it. Thanks!!


Our experience with Our Genius at Schomp BMW

5
JeffX4 on 01/06/2016

Overall Experience: 5.0

We have had a good number of new car orientations in the last several years. Most employees show enthusiasm for this task, but Marcus Decherd of Schomp BMW is truly exceptional in his knowledge of the BMW product line. He not only knows how things work, but knows the technical methodology behind the design. Marcus has a true passion for his job. He knows the BMW line and the competition as well. The new car orientation of our X4 truly enhanced our appreciation of the vehicle.


Great Experience with a BMW Genius

5
CBarna on 12/06/2015

Customer Service: 5.0

I recently purchased a 2016 BMW X5 from Schomp BMW. While the sales experience was not 'excellent' but acceptable, the Genius experience was wonderful. Schomp offers a "Genius" to help a new buyer know all the specific features about the new vehicle - Great program!! I worked with David Toben as he walked me through the various features of my new vehicle. He was very thorough, answered any questions I could think of and those I couldn't think of, and had great patience. I had two Genius sessions with him which helped me a to review and remember the features of the car. David gave me his cell number in case I needed help as I became more familiar with the car and had questions. I had asked him about a couple features the salesperson told me were on the car, he advised no 'they're not on this car' and explained why. These are not 'big deal' features to me, but I couldn't figure out why I couldn't get these things to work - such as the 'foot' activated trunk door opener (thought it would be handy with full hands) - it's not on my X5. Thank you David for a great experience and the complete information about my X5!


The most professional car buying experience EVER!

5
Stratpilot22 on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Schomp BMW was absolutely fantastic from start to finish. We purchased a 2015 BMW X-5 demo vehicle and could not be happier with the level of service, attention, professionalism they provided. There was absolutely no pressure to purchase a vehicle, the client advisor (Anthony) was very responsive, courteous, and very very professional. We looked at BMW vehicles for several months around the local Denver/Colorado Springs area and found Schomp BMW to be a cut above the rest in all regards (no Dealer Handling fees, replaced the specialized HUD windshield due to a small crack in the windshield with no hassles). This was such a positive buying experience, we can't say enough. If you are in the market for a BMW, don't go anywhere else besides SCHOMP BMW and ask for Anthony Andreozzi.


Great buying and delivery experience

5
bradbmw on 11/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Crystina was great sales person and got me into the perfect BMW for me and Marcus was the genius that taught me how the car works...and that took a high level of expertise and a lot of patiences!


First time purchase from Schomp

5
TOML-CR on 11/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Bought our 535 X drive in Sept. 2015. Thus far, the experience with Schomp has been light years ahead of other auto dealerships. All Schomp employees from sales to service folks are pleasant and eager to help.Sal Hernandez our sales person, Marcus Decherd, product genius and Dave Mascarenas in service are all great with which to deal. Initial contact with all was professional and friendly. Follow-up was quick and provided complete answers to our questions. I highly recommend them!


Good review of the cars features. Learned some things.

4.7
Will1944 on 11/02/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 4.0

Marcus did a nice job of showing me features of the car that I didn't fully understand. Pleasant guy and I left knowing more about how to really use the many things this car has to offer. Thanks


Tire on 650xi - TOP NOTCH SERVICE #1 SCHOMP

5
css Happy BMW Owner on 10/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a professional! What a company!I have been too many dealerships and Matt Mueller and the Schomp BMW service team is great. Efficient, to the point and In and out within 2 hours.......


genius team

5
bon on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in for my second "genius team" appointment. Marcus Decherd was was very informative and helpful in answering my questions on the X5 operations. He is such a knowledgeable person, and was very patient with all my questions. He makes the whole learning experience fun. Also, thank you for the car wash and free tank of gas.


SCHOMP BMW IS TOP NOTCH

5
NGISMONDI on 09/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The car buying experience can be daunting and sometimes intimidating. Thats a shame because the experience should really be exciting and enjoyable...Thats the reason the ONLY place I go is to SCHOMP BMW! They have so much to offer and make the experience just amazing overall. They are no pressure and no commission so there is no one lurking to hustle you through and take your money. They are easy going and genuinely interested in helping you with the process. On top of that they are incredibly knowledgeable about their product! I just yesterday picked up my new vehicle...I was lucky enough to work with Jeff Hanson, who has been at the dealership for 13 years! He was absolutely FANTASTIC! Then, my BMW Genius Marcus Decherd spent more than HOUR with me going over the entire vehicle and its systems and got everything I needed programmed in! I pulled off the lot feeling like I had been in the car forever...it fit like a glove! Its the equivalent of getting a finely tailored suit made just for you from scratch! The whole team is amazing there...Todd Courtney, Matt Rebeck, and the GM Rich Battista and Jeff Capps are the best in the biz in my opinion. Hands down if you are shopping for a car...look no further than Schomp!


Schomp BMW is Hands Down Top Notch

5
N. Gismo on 09/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The car buying experience can be daunting and sometimes intimidating. Thats a shame because the experience should really be exciting and enjoyable...Thats the reason the ONLY place I go is to SCHOMP BMW! They have so much to offer and make the experience just amazing overall. They are no pressure and no commission so there is no one lurking to hustle you through and take your money. They are easy going and genuinely interested in helping you with the process. On top of that they are incredibly knowledgeable about their product! I just yesterday picked up my new vehicle...I was lucky enough to work with Jeff Hanson, who has been at the dealership for 13 years! He was absolutely FANTASTIC! Then, my BMW Genius Marcus Decherd spent more than HOUR with me going over the entire vehicle and its systems and got everything I needed programmed in! I pulled off the lot feeling like I had been in the car forever...it fit like a glove! Its the equivalent of getting a finely tailored suit made just for you from scratch! The whole team is amazing there...Todd Courtney, Matt Rebeck, and the GM Rich Battista are the best in the biz in my opinion. Hands down if you are shopping for a car...look no further than Schomp!


$43,332

Mileage: 46459

Color: Other

Transmission: Automatic

Body Style: SUV

City: Highlands Ranch, CO

Engine Type: 2L

$25,995

Mileage: 36423

Color: Other

Transmission: 6 speed Automatic

Body Style: SUV

City: Highlands Ranch, CO

Engine Type: 2L In-Line

$41,781

Mileage: 82958

Color: Silver

Transmission: Automatic

Body Style: SUV

City: Highlands Ranch, CO

Engine Type: 355 hp 5.3L V8 Flex Fuel Vehicle

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