Schimmer Ford

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.8


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New used car

5
Jennifer Szewczyk on 11/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband I were treated great. I would send family to buy from Schimmers.


Car repairs

5
Raymond Gatza on 11/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service guys are friendly and professional. They are always very helpful.


GOOD BYE

4
Robert Borostowski on 10/09/2016

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

GOOD PRICE ON OIL CHANGE, COURTEOUS STAFF. I LIKE THE E.MAIL REMINDERS


out standing sales

5
Martin Kotecki on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

i bought a 2014 f 150 fx4 jamie is a good salesperson she went above and beyond to make me feel like a valued customer i will consider shimmer for all my future vehicle purchases thank you .marty kotecki


service

5
Jody Kaldahl on 08/18/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great as usual. quick efficient. good coffee. reasonable price


service department

2.3
not pleased on 08/12/2016

Customer Service: 2.0 Quality Of Repair: 2.0 Overall Facilities: 3.0

Apparently service department needs more people every time lately that we have tried to make appt. just had to leave a message. We have been getting service on our ford and hyundai there for awhile but will be going elsewhere from now on


service

5
Phillip Klampe on 08/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast and friendly service. Repairs were done faster than expected.


Service

5
Linda Brandt on 07/20/2016

Customer Service: 5.0 Overall Facilities: 5.0

Staff very friendly and helpful. Servic was performed promptly.


Excellent sales staff

5
David Voytik on 07/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've never bought a vehicle sight unseen but working with Dave Kutter gave me the confidence I need as we were about 800 miles apart.From the first initial phone conversation to my flight to Peru Illinois, Dave was there for me.Whenever I had a question regarding the Ram 4500 I purchased Dave Kutter was up front and honest as to what I had in question. If he said he'd call back with the information regard this truck, he would always call back in minutes. This happened many times.there were no surprises upon arrive at the Peru dealership from my flight from Georgia. Dave arranged to have Mr. Merril pick me up at O'Hara airport and get me to the dealership in a timely manner.Dave is far and away the best salesperson I've ever worked with.I will be more than happy to recommend Dave and the staff at Schimmers to anyone looking to purchase a vehicle. Thank you. Dave


Wonderful service/treatment !

5
Richard on 07/12/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was well treated and work done in a professional and courteous manner.


Review

5
Lisa Metzen on 07/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The problem was taken care of in a timely manner! :-)


great service

5
Cody O on 07/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a 2015 Hyundai Elantra Sport. The sales team was great. They worked hard to make sure I was happy with the deal I got.


Amazing service

5
Danielle Decarlo on 07/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department is amazing! Great honest work every time!


Very good service

5
Cynthia Arbisi on 07/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in with my car for the usual oil change, talked to a salesman and brought a 2016.


Great service and dealership

5
Deborah Rounds on 07/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service is always done perfectly. Auto is ready as stated. Service personnel is extremely friendly and helpful. Great experience. We have been ford customers for the last 30 years.


Great dealership

5
Terri Patton on 06/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John King is great,he worked really hard to get just what I wanted,I'm so happy this is the10th vehicle we have bought from you thank you so much


Great Experience:

5
Carol Henry on 06/26/2016

Customer Service: 5.0 Buying Process: 5.0

Hyundai Tucson service was great staff was friendly and helpful


Oil change

5
Leland Bottomley on 06/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Treated like a member of the Family. Very comfortable waiting room with free Coffee and Water.


Service

4.5
Rosana on 06/20/2016

Customer Service: 4.0 Overall Facilities: 5.0

All was great except that the coupons that were sent to my home I was told I could never use because there's never a sale on my type of oil changes. Pretty expensive to say the least. Coupons should NOT be sent if they can't be used.


Great Services Friendly People

5
Joseph Cerri on 06/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

all was good, timely maintenance, Employees very friendly


Great service

5
Edmund Mikaitis on 06/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My saleswoman went above and beyond to help us out and I definitely appreciated it. I've already recommended someone to her.


Good experience

5
Susan Briddick on 06/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nice waiting room. Short wait while my vehicle was serviced.


Great Service and in a Timely manner

5
Mark Bergagna on 06/07/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2014 F150 brought in for Oil Change and Tire RotationAll went well


Love Schimmer

5
Rich Koehler on 06/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0

Funny noise was no challenge for you guys. Fixed promptly and on our way. Thanks.


great service

5
Roger Draper on 05/17/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

service was professional, on schedule, and questions answered to our expectations.


A pleasure to buy a truck.

5
Michael Ryan on 05/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased a Ford F-150 crew cab. I have had Chevy trucks for last 20 years. Very happy with the purchase. Staff at dealer were great! Very helpful and pleasure to deal with.


Great services

5
David Shinnick on 05/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Timely service Friendly and helpful staffClean and attractive facilities


Always great service!

5
Lowell Mathre on 05/06/2016

Customer Service: 5.0 Overall Facilities: 5.0

Great service/employeesAlways pleasant to deal with


Great service!

5
Linda Kardas on 04/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We own a Hyndai Tuscon and love it! The service at Schimmer's is excellent!


Overall great service at Shimmers Dealership

5
Richard Torri on 03/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am happy to have chosen the shimmer dealership. The sales members are great people and the service department is quick to the needs of the customers.


Quick Oil Change Service

5
Connie on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought my Santa Fe in for an oil change and tire rotation; service staff are friendly and helpful. Would be nice if a quick car wash was included with the service like the other dealership I sometimes go to.


Make Schimmer your go-to car lot !!

5
Ethan Sproul on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dealing with Greg was by far one of the best car buying experiences I have had. The sales Team at Schimmer is honest and well composed. My car deal has left me with Zero buyers remorse.


Great service

5
Linda Brandt on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff. Very helpful polite fast services cenhad oil change done on my Town and Country


Sales staff listened

5
First time Hyundai owner on 02/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchased a 2016 Santa Fe Sport as a first time Hyundai owner. Love love the vehicle. Told sales staff what we preferred in bells and whistles and where we wanted payments. Sales staff actually listened and didn't oversell. We ended up just where we wanted to be. Very pleased with the buying process. Did I say we love our Hyundai ?!


Great Service

5
Carl Orloff on 02/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Staff at the dealership is excellent. This is our second car we bought at Schimmer.


Great Service Department

5
Steve on 02/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always friendly and always clean. Never tried to oversell other services. Good people.


My new truck purchase

5
Frank Pope on 02/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2016 Ford 150 XL from Schimmer Ford on 1/29/2016. My salesman was John King who is very knowledgeable person and took the time to go over the information I needed to make my decision in buying this new truck. My dealing with John was a very comfortable, smooth and pleasant vehicle buying experience.


"Small town dealership with great people "

5
Diana on 01/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We drove over an hour to look at the Hyundai Sontana they posted on their website . Everyone was very nice and helpful. We bought the car, and we will go there for our next vehicle. Thanks,


Vehicle service

5
Andrew Borkowski on 01/25/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was on time and as promised- no surprises. Great job- keep up the good work!


M Brown

5
Marvin Brown on 01/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always excellent service, timely and service for the reason auto was taken in.


Great service!

5
Dawn Kotecki on 01/22/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone has always been very courteous and helpful. You made a great decision hiring Dan Borkowski. I have had many dealings with him in the past and he was always gone over and above what was needed. I will recommend Shimmer to anyone interested in purchasing a car.


Good work

5
Bradley Esler on 01/22/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was on the road and had a breakdown. The service department fit me into their schedule and got the work done quickly.


Amazing Service!

5
Danielle Decarlo on 01/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department is amazing! I love working with them!


Shopping for a New SUV

5
Raymond Brandt & Julie Brandt on 01/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We leased a MKX, loaded with almost every option you can get. Fell in love with the car overall. The ride is like a cloud. The service of the sales person was very good and the help from the sales manager was a very helpful experience in the decision of how to proceed with the purchase. Our sale person Vickie Stuart was so pacient with all our questions about the vehicle and got answers for us. Also the service department personal are very helpful and professional and willing to help with our needs.Thank Everyone at Schimmer for a job well done!


buyer

5
Jeanette Milles on 01/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a F 150 truck. The service was very good. The staff was outstanding. After purchasing the truck the sales person took me to each department and introduced me to the staff who explained the service offered. Roger, the sales person, was very knowledgeable, courteous and an individual I will recommend to my friends. Upon the arrival of my truck, he took time to go over the operation of the truck especially those that my trade-in did not have.


service

4.5
Richard Vesper on 01/18/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

The staff was very helpful and respectful. We have been doing business with Shimmer for 7 years and have always been pleased


great

5
Michael Mcnutt on 01/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2016 hydaui elantra . Great.. it was an enjoyable process i will definitely return in the future


Great service.

5
Leland Bottomley on 01/07/2016

Customer Service: 5.0 Overall Facilities: 5.0

Waiting room very comfortable and staff was very efficient. Very happy.


Great service

5
James Hyson on 01/05/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The airbags on recall were replaced on my 05 Mustang. staff did a great job...I was given a loaner and treated great.


Fog lamp replacement

5
Matthew Baxter on 12/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The newly remodeled customer waiting area is very nice.


A Ford Escape is just right for me.

4
Barbara Kasper on 12/19/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

2012 Ford Escape. Good service, good car, good price. Vicki Stuart is a good addition to your staff. Very courteous and professional and not too pushy.


service on fusion

5
Roger Draper on 12/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

every thing met expectations on time and every thing explained satisfactorly.


Warranty repair

4.7
Debra Hardersen-koch on 12/03/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2016 Santa Fe Sport - warranty repair only - no other service needed at this time.


not sure what you want here

5
Christine Nawara on 12/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department always does a great job, no complaints.


Santa Fe purchase

5
Mose Avalos on 12/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were very satisfied with the purchase of out Santa Fe!


.Great Service

5
Raymond Bertalot on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The only place we go vehicle shopping since 1996. had the same salesman for 5 new vehicles and 9 used since we have been going to Schimmer.


Replace battery

5
Kathlene Billard on 11/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The man at the counter has always been very helpful and courteous to me. Thanks


Marvin Brown

5
Marvin Brown on 11/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always as good as usual. Whenever we take our vehicle for service, the service and timing are excellent.


Lincoln service appointment.

5
Eugene Marzetta on 11/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service, as always,was friendly and great. I was told my Lincoln would be serviced and a free car wash would be completed in time for my scheduled appointment with another person and it was.


Great Service

5
Mark Bergagna on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was done in a Timely Manner Brought Two Vehicles in for Service and everyone was Very Helpful


Great, Exciting car to own and drive!

5
Edward Ryan on 11/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I have been accustomed to purchasing Program Cars over a period of many years. Ed is now 88 and I am 78. While traveling in Florida one summer with my daughter, we rented a Hyundai Sonata that Julie and I both enjoyed. So, when my husband and I decided recently that we should purchase a new car rather than a Program Car, I suggested that we look at a Hyundai Sonata. We had the best luck by dealing with John King, a wonderful, experienced car salesman of 23 years at the Schimmer's Hyundai, Ford and Lincoln Dealership in a neighboring town . We purchased Nouveau Blue, Sport Model Hyundai Sonata from John September 18, 2015, and could not be more satisfied with our beautiful, new car. The car has so manyconvenient features that we both enjoy and use frequently. I have often said to my husband, "The South Korean Hyundai car inventors think of everything!" We both appreciate the adjustable steering wheel, the large door ease of closing with two handles on each door plus, one handle above the front doors, the spacious front windshield + the two spacious front windshields, all of the electronic advantages, separate passenger heat and cooling controls, the GPS . LED 8 inch screen, and the PM lights on the outside door handles. We highly recommend a Hyundai Sonata Sport car to even older people for comfort, safety, driving ease and enjoyment. We receive many compliments on the color of of our new Hyundai that we love.MDR and ELR from Ottawa, IL


Auto Repair Service

5
Kevin Tuftie on 11/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a great experience I go thru Bard Wilhelm in service he is the service manager and great leadership. I always talk to Dave Kain he is a excellent general manager and I've know him along time. He's the best in the business, been in the business along time and his door is always open and its always a please to speak with him. That's were it starts great leadership.. Kevin Tuftie


Great service, friendly staff!

5
Richard Kotecki on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The oil was changed and the tires were rotated. It was discovered we had locking lugs on wheels and the wrench was not in car at time of sale so lugs were replaced with regular lugs and was told to get a lug wrench at earliest convenience. Then they did a complimentary car wash. Everyone was very friendly especially Dan.


Issues with Hyundai

4
Cheryl Osborne on 10/31/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

We were having paint issues with our vehicle which Hyundai would not cover because it was out of warranty. Realizing how unhappy we were with the situation, the sales staff went out of their way to work out a deal with us on a vehicle from their inventory which we would be happy with. Everyone was very helpful and courteous. The process was a little long and took a while, but in the end we have a new vehicle which we love for a fair price. Thank you Schimmer!


Friendly warm atsmosphere inviting.

5
Cindi Simmons on 10/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Salesperson was extremely helpful and willing to accommodate my schedule and needs to finalized this purchase. I know if I have future concerns I can call him for help.


2003 Ford Explorer Eddie Bauer !!!!!!!!!!!!!!!!!!!

4.7
Carol Johnston on 10/25/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

The car buying experience was good, however the paper work took way to long. We knew someone else was ahead of us, but it was an hour wait.


Recall

4.3
Barbara Donahue on 10/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

Service was efficient. Waiting room under construction.


Great execution as usual!

5
Bobby on 10/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I got everything I was promised. Job well done! From plug on bumper to touch up paints to the oil change and rotation! See you soon!


Great service

0
Ronald Pohar on 10/07/2015

Oil change conducted on my new MKC. No issues-very accommodating.


recall service

5
Roger Draper on 10/04/2015

Customer Service: 5.0 Overall Facilities: 5.0

recall service on fusion was handled quickly and curtiously


Great service

5
James Hyson on 09/23/2015

Customer Service: 5.0 Overall Facilities: 5.0

As always sevice and staff were excellent...great customer service!


Good service

5
Steven Siska on 09/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John King is very personable and easy to deal with.


Great Service!

5
Danielle Decarlo on 09/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The customer service I receive while I am there is always amazing! They explain what they will be doing and if something else is recommended for the vehicle!


Great Service

5
Carol Moraski on 09/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always happy with your service. Prices are reasonable, work is carefully done, staff is friendly and helpful. Wait times are generally very accurate.


Car Purchase

5
Nancy Casey on 09/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a great experience. I didn't have to wait for hours buying the car. I told them what I wanted and they found me the perfect car. Just what I was looking for. Salesman was absolutely wonderful, fantastic job.Thank you!!


Great Service Friendly Service

5
Leland Bottomley on 09/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very helpful and friendly. Work was completed before stated time and Our Car was returned in an unblemished condition.


You hooked me!

5
Bobby Paroubek on 09/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You are now servicing both of my cars and from Sales with John to Service with Brad I am doing okay!


Excellent Service

5
Joseph Nauyalis on 09/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always I really appreciate the excellent service received. Thank you !


Great

4.5
Rosana Madrigal on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

All great except that after I bought the car we noticed a rattling sound and when I called the service department in Mendota they stated the are completely closed for remodeling and painting so I have to wait a week. Also, the floor matts were missing and the paperwork states they are included. But I know it may have been an accident. They gave me a $25 gas bouts that was awesome!


LOVE MY EDGE!!!!

5
Kelly Shearer on 08/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman, John King, was extremely knowledgeable and a huge help in picking the correctcar to suite us and the driving that we will be doing with it!!! Cant imagine how confusing it would haveall been without his help. Also, after the purchase, he took a great deal of time to explainand walk us through the features on our new Edge so that we had a full understanding of how toproperly work all of the bells and whistles!! VERY HAPPY WITH OUR NEW EDGE!!!!


Outstanding Service and staff!

5
John Szewczyk on 08/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The dealership is always so helpful and the quality of work is top notch. I really appreciate the staff and how friendly they are.Thanks for all you do!!!


service

4.7
Barbara Donahue on 08/24/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It took so long to have an oil change & tire rotation that I finally went to look for the car only to find it was finished and sitting in the parking lot. I don't know how long it was done, but was disappointed that I wasn't notified immediately.


Explorer service and repairs.

5
Eugene Marzetta on 08/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great people and great service. Thank you all. The work was done very well and finished on time.


Ford oil change

5
Kathlene Billard on 08/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Oil change, walk around check, done in an hour, no problems.


Great service

0
Louis Scheri on 08/12/2015

Every thing went very smoothly and service was great. It was a very good experience.Repair was great.


Convenient, Oil Change & Tire rotation

4
Sarah Kutter on 08/01/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

My only suggestion would be to have designated parking for cars coming in for service. I asked where to park and was told anywhere you can find a place. To me it was a rather flip answer. Designated places equal to the number of work bays for drop off and a couple for pick up & color code the parking stripes. This would make it easier for customers to know exactly where to park and where to pick up their car after service.


ford edge

5
Mildred Noonan on 07/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great. Had my appointment and it did not take long.


Great Service

4.7
Brenda Crawford on 07/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Service was performed on time and Service Department personnel were pleasant and helpful. My only issue is that I have mobility issues and it is difficult for me to stand for long periods of time. It would be helpful, for me, if there was a place to sit while waiting or checking in and out. Thanks.


Great Salesman

5
William Shearer on 07/27/2015

Customer Service: 5.0 Overall Facilities: 5.0

We recently traded in our 2013 Explorer for a 2016 Explorer. The sales rep, John King, was very helpful in keeping us informed of the progress of delivery. He even brought us the car to see the evening before we bought it. He accommodated my physical limitations at the dealership when we signed all the paper work, etc., explaining the various new features, programmed both of our phones, etc. The account person even came over to the salesman's desk to finish up the paperwork so I didn't have to walk to his office. We look forward to having our new vehicle's maintenance performed at this dealership.


Real Estate Broker - Owner of a Santa Fe

5
Barbara Kuzma on 07/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They were very accommodating and provided me with a loaner so I could continue working while the car was being serviced.


Quick oil change!

4.8
Amber Wheeler on 07/24/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They did the oil change quickly. The staff is very friendly.


Satisfied

5
William Michael on 07/20/2015

Customer Service: 5.0 Overall Facilities: 5.0

2011 Ford Fusion staff polite courteous & oil change completed in timely manner satisfied


Great dealership

5
Madeline Mauro on 07/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very helpful and professional. Explained all the work that was done on my car and took care of 2 problems I was having.


Truck service

5
Jeff Sonnenberg on 07/13/2015

Quality Of Repair: 5.0 Overall Facilities: 5.0

Brakes and general service on my truck. checked a steering sensor issue that is going to cost 1600 and its not covered as warranty?? not really happy about that


Great service

5
Jean Kozak on 07/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was given immediate attention. Representative was very knowledgeable and friendly.


Would go back in an instant

5
Deborah Porter on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We are very pleased with our experience of buying just the vehicle we needed at the time we needed it. The process was very easy and fast. We were looking around for months at mini vans and found this van, and made the decision to just buy it. The staff and service was excellent, friendly and helpful.We will be back when we need another vehicle.


Friendly, courteous and professional.

4.7
Edward Burkiewicz on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Very good experience. Professional. Found a great car at a fair price.


some I dividuals need to work on attitude

4
Alfredo Sanchez on 06/30/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Service management need to work on they're attitude towards certain groups of people they act like they don't care about the bussines we are making with ford dealers.


j landgraf

5
John Landgraf on 06/29/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

always a good experience at Schimmer FLH Good people good sevice


hyundai elantra

5
Cindy Sweetland on 06/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They were attentive to my needs, address the problem and serviced my vehicle.


Great

5
Jeff Goodrick on 06/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John King was excellent, knowledgable, & friendly. I had a lot if ?'s & he answered them all.


Oil change

5
Jean Blair on 06/15/2015

Customer Service: 5.0 Overall Facilities: 5.0

We got in and out very quickly friendly service and people


Scheduled 15,00 mile maintainence.

5
Michael Kotapka on 06/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased my vehicles and taken them to Schimmer for their service for these fourteen years because the service and performance is always excellent, but the number one reason is the people. Everyone from sales staff, particularly Pat Cousar, and the service staff are courteous, helpful, and informative. I have never had a bad experience, and really look forward to taking my vehicle in for required service.


Great service! Kind staff!

5
Amber W on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was helpful and very quick at getting my tire changed.


great service

5
Kyle Owens on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have a sonata came in for a oil change they found a minor thing and fixed it


Timely service at a fair price.

5
Robert Fulwider on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Timely service . Appointment kept on time. Clean service and friendly personnel all done at a fair price.


Great, friendly service!

5
Betty Baznik on 06/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always, when I bring my car in for regular servicing, I was treated in a friendly professional manor. When I scheduled the visit, I was told that it was also time for my tires to be rotated. I was reminded of that when I brought it in. My car was serviced and back to me in just under an hour.


Ok Service

4
Rod Termini on 05/30/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Did ok but unhappy with the new tires they put on back in October of 2014.


Nice facilities

4.3
Gina Steele on 05/28/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I am always confident I receive quality service on my vehicle.


service dept

5
Karen Jurkas on 05/19/2015

Customer Service: 5.0 Overall Facilities: 5.0

My car was scheduled for a 4:00 pm oil change/tire rotation and I got there an hour early. The service department got me right in. I always receive excellent service at Schimmer. That is why I keep coming back.


Great Service Department

5
S. Stang on 05/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service department. Never an issue in 4 years of bringing my car to Schimmer Ford for service.


Great Service

5
Cynthia Dvoratchek on 05/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought my 2011 Ford Edge in for the first time. Brad in Service was very helpful I ended up needing all new rotors and brakes. He called and explained everything that was being done to my vehicle and since I had the Premiun Maintance Plan some of the repairs were covered. Also he set me up with a loaner car for the day. Thanks again. Great service and nice experience at Schimmer Ford.


Better than the first time

5
Tara Riding on 05/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When I first purchased my car in August it immediately needed to have service and I was never told my tires were cupping until I came in November for an oil change. I was very displeased with the service I had received until this week when I spoke with Brad on the phone about coming in. He was very helpful and I had a much more pleasant experience than I ever had before.


Oil change

3.7
George Gauden on 05/13/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

Tech personnel are very friendly and respectful. Thank you elaine


Friendly, no pressure atmosphere.

5
Rocky Hasty on 05/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I appreciate the way you explained my warranty to me.


Great service,

5
Ron Arbisi on 05/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had my oil changed, the appointment was easy. The service was excellent. I waited in the waiting area. I was very please with the service.


Great service

5
Allie Roe on 04/29/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was very good. I was completely happy with the employee.


outstanding service!

5
Phillip Hileman on 04/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The salesman Greg was fantastic. I'm very happy with my experience at Schimmer.


Repair of 2011 Ford Expedition Ltd

5
Sandi Milota on 04/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

11/06/2010 I purchased my 2011 Ford Expedition Ltd with 5 miles on the speedometer. I purchased the vehicle at Spring Valley Ford, SV, Illinois. I had no problems with the staff. I took my vehicle to Schimmer Ford in Peru, IL for repairs. I really could not have asked for better service, the problem was a broken wire in a wiring harness, which required removing the seats & other parts.Thank you very much,Sandi Milota


Buyer

5
Georgine Parcher on 04/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very satisfied with it!Would highly recommend doing business with Schimmer's!


Don't have a title.

5
Ronald Bird on 04/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everything was first class. No complaints. Greg Loebach was excellent.


oil change

4
James Mecum on 04/14/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I had regular service done on my 2012 Veloster . I wish they would have verified my mileage with Hyundai for my mileage rebate I guess I will have to call them and have them do that


Great service and staff!

5
Amber Wheeler on 04/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Cj was very helpful in finding me the car I wanted and could afford!


Tire Repair

5
Missy Clancy on 04/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Loved the car wash! Very Professional and fast service.


great service

5
Jean Blair on 04/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was excellent as always. Staff is perfect that is why I keep coming back.


Great services

5
Kathryn Gerber on 04/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was prompt and excellent. Employees were courteous.


mr and mrs

5
James Cox on 03/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went in for an oil change and the gentleman that you first speak to is very kind and polite! I have had 2 oil changes and have been very pleased. Also I like the coffee in the waiting room. :)


Gas Guage Question

4.7
Mark Lijewski on 03/27/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my 2015 Hyundai Sonata in for an oil change and I had a question about the gas gauge.The gauge, when reading less that 1/8 of a tank, seems to be off. The amount of gas required to fill the tank is between 12 and 13 gallons and it should take closer to 16.5 gallons. I was told that this was somewhat of a "safety" feature to insure that the car does not run out of gas. I am not sure why this needs to be this way in this day and age. I would rather have an accurate gas gauge.


F-150 Truck

5
Mark Bergagna on 03/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Service and Professional StaffAll Questions were answered and All material discussed thoroughly


Ford Fusion

5
Sally Mareta on 03/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything was explained and people were nice and helpful


Great place for honest salesman

5
Jaclyn Trujillo on 03/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We purchased a 2012 Town & Country Van. John King is an excellent salesman as always, he has sold our family vehicles for many years. All of your staff are very kind and helpful.


Courteous, prompt service. Customer loyalty!

5
John Fesco on 03/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my vehicle used with low miles. Because of that the service department will lend me a vehicle to use for the time being while my car is in for service. I do not use this benefit often, but, it is there when I need it.


Great service

3
Cheryl Merdian on 03/04/2015

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

Shannen Talley did a great job.. She worked really hard to get us what we wanted.


Oil Change service

5
Phillip Klampe on 03/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly and helpful. Provided information that was requested.


very kind and helpful

5
Karen Thompson on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They were all very kind and helpfulWhen buying our car they were awesome...they found my Ford Fusion Titanium that I wanted and I am very happy with it....they went way out of their way to help us find just what we wanted...I will definitely come back here when I get another car


Great service!!

5
Mary Deleon on 03/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I won't go anywhere else to service my vehicle. The staff is always super nice and always helpful! Love love love Schimmer!


Great service and sales

5
Raymond Bertalot on 03/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2013 Explorer. The service department and sales department has taken good care of us since 1996.Good job


F150 service

4
Jeff Sonnenberg on 03/02/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

routine service, went fine, submitted rebate for me. great service


Great Service:

5
Carol Henry on 03/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service I received on my Hyundai was great all staff was very helpful and only had to wait an hr. toget the work done. Definately would recommend this place to get all your car work done.


great place to relax

5
Joseph Zabransky on 03/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

timely repair & friendly folks but no cookies in the waiting room!!!!! ha!!!!


service a facilities

3.5
Philip Olivero on 03/01/2015

Customer Service: 3.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

service was good fast and perfessional. only suggestion would be when diagnosing a problem start with the simpleset check to see if the system is simpley turned off rather than doing diagnostics charging the customer when all it was was a switch turned off. otherwise good.


Oil Change

5
Richard Nagel on 03/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2008 Santa Fe I brought my own High Mileage Syn Oil. The sticker said next change 3000 Miles. The oil can itself said 7000?


Thank You

5
Ronald Dovin on 02/27/2015

Customer Service: 5.0 Overall Facilities: 5.0

all professional and efficient personnel. vehicle was checked for quality of repairs made by a different vehicle repair facility.


Owner

0
Wendell Cofoid on 02/27/2015

I am very satisfied with the service and service department at Schimmer Ford In Peru.


Routine service

4.7
Michelle Cherny on 02/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

2012 Elantra. Liked the service manager. Routine service, 91,000 miles


I love my Focus

5
Jody Kaldahl on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was cheerful, helpful and considerate. Never a thought of servicing anywhere else or buying anywhere else. Thank you.


Great services

5
Amy Stachowiak on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone is always so helpful & friendly. The store is always clean too.


Customer friendly

4
Gina Steele on 02/25/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

The service team was friendly and helpful. I was able to get my vehicle in for service in a timely manner.


Excellent service!

5
Monica Bach on 02/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service is always excellent at Schimmer! Fast, efficient, quality maintenance.


Donald Boren

5
Donald Boren on 02/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service. Was very well takend care of. All staff was very professional, courteous, and caring. .


Hyundai

5
Daniel Akinduro on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Big John and the sales managers did a great job. The asked what I wanted, and the got everything I wanted.


2012 Elantra

5
Marilona Stoutner on 02/17/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was fine, the service team discovered twoitems that needed attention.


2012 Hyundai Elantra

5
Marilona Stoutner on 02/14/2015

Customer Service: 5.0 Overall Facilities: 5.0

Did a good job. Identified two issues outside of normal oil change.Very satisfied. Service personnel well trained.


Rod Termini

5
John Termini/Father on 02/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything was ok. I still try to do my oil change myself because it's somethingI like to do. Nothing against the service people but enjoy doing the smaller things myself.


Never a problem at Schimmer's.

4.7
Paul Miskowiec on 02/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Kyle is pleasant to work with and represents Schimmer's well. In fact, I enjoy all of your service advisor employee's.I would recommend that you leave a container of water for when your coffeepot runs out. It was nice to have cookies in the past.


Ford Focus

4
Shannon Edwards on 02/11/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Service was prompt and courteous. Estimate was right on target


Mr. Ondrey

5
Donald Ondrey on 02/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

EXCELLENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


great service !

4
Simon Kampwerth on 02/09/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I chose to by my 2 Fords from Schimmer due to the customer service I get fr all involved. The service department did and does a great job. Thank you ! Simon


Sharon gilbertson

5
Richard Everding on 02/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jimmy rocked he is my favorite chauffeur ever ! Give him a raise so he can buy me lunch. Satisfied customer sharon gilbertson


Great service

5
Betty Baznik on 02/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I called about an issue with my proximity keys and was told to stop in anytime. I went in about an hour later and gave them my keys. They were tested and found to need new batteries. I was in and out in less than 15 minutes!


Great people to do service with

5
Penny Vercimak on 02/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Car was taken in on time. I was informed of other service that needed to be done on my car. I also had a slow leak in one of my tires and they fixed it for me.


Very Helpful Staff

5
Martin Zais on 02/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

No delays in service time. Staff was friendly. Staff offered advice about future maintenance and answered questions I had about features of my vehicle.GOOD PEOPLE - GOOD SERVICE


all service is alwa

5
Cynthia Raccuglia on 02/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

they are all wonderful people service is great and I can count on them to be understanding if I have to reschedule appointments


service could have been better

3
Erica Warren on 01/29/2015

Customer Service: 4.0 Buying Process: 2.0

I purchased a 2012 Chevy Malibu from Schimmer in Peru in November. I just had my first oil change yesterday. I would have thought they would have at least washed my car for me since there is so much salt on the roads right now. A little disappointed, but what can I do about it?


Excellent Service

5
Joseph Nauyalis on 01/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always my pleasure to have my vehicle serviced at Schimmer. I feel confidant that I will be treated fairly and receive excellent service.


Great service

5
John Landgraf on 01/28/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Schimmer service is top notch I have never had a bad service experience


Great service and wonderful staff!

5
Denise Barr on 01/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a Hyundai 2014 Sante Fe and the service was excellent and Shannon could not have been more helpful!


ms.beth pyszka

5
Beth Pyszka on 01/28/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was told that my battery and tires were good. That is good news for me.


2001 Explorer major tune - up.

5
Eugene Marzetta on 01/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very courteous and up front with what the repairs on my Explorer would entail.


Me, John W. Kettwich

4.8
John Kettwich on 01/27/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The work is good but the personal touches ore gone with the new people at the service desk. You use to be able to discuss with Denis, Nancy and Brad, now that is gone and that is something that made your service department great. The great feeling is gone and now we have average maybe.


Repairs

4.3
Shanon Edwards on 01/27/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Staff was kind and courteous. Repairs were done on time and the estimate was accurate.


Great service, friendly personnel.

5
Jeffrey Moraski on 01/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Car was serviced and a tire repaired in less time than estimated. Very pleased with the work, the service personnel, and the service provided.


Oil change for 2014 Ford Focus

5
Leland Bottomley on 01/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone we encountered were very friendly and helpful. A pleasant event.


Many reasons I travel for services

5
Lola Huffaker on 01/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Courteous service checked and replaced dirty filter which was found in usual check after changing oil. The shop manager reported it and showed me before it was done, giving me added cost,etc. Part of the reason I travel to the dealership for standard care of my Hyundai!


Hyundai

5
Daniel Akinduro on 01/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great People to deal with. Loved working with Big John


Outstanding Courteous Professionals!

5
Lori Stachowiak on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2009 Toyota Camry. I can't say enough about the professionalism shown to me by sales associate Roger Schultheis! He went above and beyond to help me find the car that was affordable for me! All the sales associates I met were courteous, friendly and very professional! Kudos to Schimmer Ford! I will tell everyone to shop there! Thanks again !


Mr A E Gregory .

5
Albert Gregory on 01/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You are all the best . Thank you for taking such good care . Happy New Year ! To All ! Mr & Mrs A E Greory .


Oil change

5
Garry Patton on 01/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great job,thank you for the quick job on the oil change,it was the first one since I bought the vehicle


great servicr

5
Marianne Weide on 01/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff was excellant.always helpful and friendly. Would recommend


Great place to buy a car!

5
Shawn Kemp on 01/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have purchased nearly 50 cars in the 25 years I have been driving. Some from private owners and some from a dealer. Naturally I want the most vehicle for the least money. We have always been satisfied with the value of our trade with Schimmer. I have been primarily a Ford owner, our first NEW car was a 2007 Mustang GT from Schimmer. This purchase was a new Hyundai Elantra. Since our first NEW car my wife and I have purchased a few more new cars from Schimmer as well. I have been to MANY dealerships over the years, bought from a few if it was the right car at the right price, but I can say without a doubt the most relaxing, easy purchases I have made are with the Schimmer Ford store in Peru. Couldn't ask for nicer people to deal with, Dave Kutter, John King as well as Jeff Volkert in the finance office. Whatever it is about the place, it's easy to just spend some time, enjoy the process and drive off feeling good about the experience. Thanks again until the next one!


Great service. Great deal

5
Joan Parker on 01/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience,Roger Scultheis was the agent I dealt with. Provided excellent customer service. My best compliment to him: I would buy a car from him again


Hyandai Sonata Service

5
Duane Cordes on 01/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2011 Hyandia Sonata need an oil change and was able to get in right away. also suggested other services that were needed for the amount of miles it had.


battery

5
Lloyd Koplin on 01/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was in and out with a new battery and rebate in less than half an hour.


black friday at schimmer's

5
Joseph Zabranksy on 01/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great experience & service. folks are very helpful and responsive.


The only place for tires

5
Jaime Videgar on 01/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I needed new tires, they ordered new tires for me, set up a installation date make, and made sure I had a loaner car. They even submitted my rebates online for me, what service!!! Only place to go!!


Fusion Purchase

4.5
Wayne Washkowiak on 01/01/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I think your service department is top of the line. Very professional and helpful to your customers from my experiences in dealing with them over the years. I have no complaints and I have indeed recommended newer people to our area to your dealership mostly based on the reliability of your service department. Keep up the good work.


Great experience

4.8
Mary Zimmer on 01/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I purchased a 2012 Nissan Sentra. I was looking at 2 other vehicles online but those were sold. Shannon recommended the Nissan because of what I was looking for in a newer car. This car has everything I was looking for and more. I've had the car less than 24 hour and I'm learning all about it's many functions. Shannon and Jeff are fantastic people and made me feel like family. This is only the 2nd car that I have purchased on my own and on the spur of the moment. Previous service on my Elentra was great and I truly believe I will have the same on the Nissan.


Great experience

5
Louis Scheri on 01/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ibrought in my Lincoln MKZ and service was great and staff very helpful.


Your questions.

4
Rocky Hasty on 12/31/2014

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

I was sad to see that there was no water in the coffee machine.


customer

5
Richard Althaus on 12/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my Sonata Limited to have its 20K service done. The Schimmer service group not only did that servicing in a time interval exceeding my expectations, but they investigated a question I had on the navigation system returning an answer which explained the situation and promised a remedy would be coming from Hyundai soon. Very satisfied with the service. Of course, that is the reason I chose to purchase my car there.


Recall service

5
Michael Kotapka on 12/31/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As usual, the service was top notch. It concerned a recall, which Schimmer notified me immediately. An appointment was scheduled-for my convenience-and the work was done on time and I received my car-a 2013 SantaFe Sport-when it was expected. I never have a problem with the Schimmer service department and always feel confident the work will be satisfactorily addressed, which it always is. I never have a complaint when it comes to Schimmer.


Oil Change and service

4
Matthew Baxter on 12/30/2014

Customer Service: 4.0 Overall Facilities: 4.0

I had the oil changed on my car. I was informed that I needed a new battery, so I had one put in. I was also shown a defect on one of my tires, so I ordered a pair of new tires to be placed on my car a different day the following week.


Great service, trustworthy salesman

5
Betty Baznik on 12/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Pat Cousar was a top notch salesperson when selling me my Elantra! He has sold, first my husband and me, and then just me, the last 4 or 5 vehicles I have had. I trust him to find me the best vehicle to match my needs and price range!


Most fun My car had in awhile!!

4.7
Kenneth Kramer on 12/27/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My Explorer thanks you for changing is fluids!!!!!!!


Hyundai Sonata

4.7
Stephanie Rader on 12/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I purchased a Hyundai Sonata and bought the undercoating also. The salesman came to Streator and picked my car up and brought it back, so that I could get the undercoating done asap. He did all of this on his day off!


owner

0
Monica Edwards on 12/22/2014

Fast service. Came and got my vehicle and brought back when it was finished.


Mrs Merle Noriris

5
Merle Norris on 12/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

we purchased a Hyndia Santa Fe Sport 2015. the staff was very helpful especially the salesman John don't remember his last Name.


Excellent Service

5
Joseph Nauyalis on 12/22/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always a pleasure to have my vehicle serviced at your dealership.


bumper replacement

5
Chad Taylor on 12/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My 2014 went in for some cosmetic work and it was in and out fast and looks great.


helpful service

4.7
Thomas Shea on 12/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Scotty was very polite and helpful. He understood what we needed in our next Sonata and went out of his way to secure the car we wanted.


$53,340

Mileage: 26302

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Peru, IL

Engine Type: 400 hp 5L V8 Flex Fuel Vehicle

$46,135

Mileage: 17

Color: Other

Transmission: 10-speed Automatic With Overdrive

Body Style: Van

City: Peru, IL

Engine Type: V6 3.5L

Contact seller for price

Mileage: 147894

Color: Blue

Transmission: 6-speed Automatic

Body Style: Pickup

City: Peru, IL

Engine Type: 360 hp 5L V8 Flex Fuel Vehicle

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