Sayville Ford

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.5 Quality Of Repair: 3.9 Overall Facilities: 4.4 Quality Of Work: 4.7 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.7


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Great Experience

5
partyof5 on 11/30/2016

Friendliness: 5.0 Overall Experience: 5.0

Went to Sayville Ford to purchase another truck for my landscaping business. I bought one of my other trucks there a few years back. My salesman was very nice and a honest guy. Would recommend to a friend.


Sayville ford

5
Cummings13 on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful throughout all steps of sale, Keeps contact with you throughout sale and updates you often. Overall very helpful. Dealership has very nice and helpful people


First time car buyer

5
britt427 on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first experience with purchasing a car, and I am very pleased. The process was nice and easy and the staff was very helpful. The lot was clean and all the cars looked to be in fabulous condition. This is the third time my family has purchased from Sayville Ford (each time working with Rob) and we have each had great experiences. I was able to explain what I was looking for in my car and the style that I liked and Rob was able to help me find the perfect match. I had planned to visit multiple dealers that day (Sayville Ford was the first stop on the list) but after my experience there I found that going anywhere else was not necessary. I put a deposit on my car and picked it up the next day. They cleaned the car, inside and out, and it was absolutely SPOTLESS. Thanks so much for making the car buying process so easy and smooth. I will be back in the future when I need my next car!!


Happy with Sayville Ford

4.8
Heather on 11/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Leased an Explorer 3 yrs ago through Rob and just recently came back to the showroom to make a decision on the next step. Rob's assistance and advice were key to helping us make the right decision for our family. It was a very easy process to buy out our lease and now we will continue to enjoy our Explorer until it's time to buy a new Ford! Thank you, Rob!!The service department is wonderful, we have been servicing both of our cars with them for the last three years and will continue to do so.


the best dealer around

5
WILLIE NICOLETTI on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

it was a very good experience purchasing the vehicle from Sayville for and dealing with Mareanna in sales,,, the sales team was very fast and relaxing to do business with.


Amazing saleswoman!

5
MustangJoe on 11/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My saleswoman Marianna was amazing to say the least! Super knowledgeable, professional, and to the point! No bs at all and she even helped me surprise my wife for a special milestone in our lives! A+++ Marianna I hope the management at sayville ford knows what they have! And FYI my wife loves the color of the 2017 Explorer she helped me pick out!


Great service

5
Ally on 11/21/2016

Overall Experience: 5.0

The staff worked hard to get my new escape.This was my second purchase at this dealership, I would recommend them to friends and family


Always real, great people

5
Theonlydv3 on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rob was great, he made my lease 3 years ago great and when I decided to buy out the lease it was very smooth, even got some tips on how to reduce my car insurance without losing any benefits. My family has always gone to sayville ford and we will continue to recommend them. We have a closer dealership but still make the trip there.


2016 Ford Flex--THANKS TONY AIELLO!

5
LauraZ on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 2nd Ford Flex and I am HOOKED! I received EXCELLENT customer service, the price was the price, no nonsense, no hidden fees and Tony Aiello was just super and made my experience stress-free and pleasurable. I highly recommend this dealership for many reasons, it is newly renovated, VERY clean, the staff is super friendly and helpful and my truck was delivered impeccably clean and detailed. SUPER SUPER HAPPY!!! A++++++


Great experience, Marianna was a total pro

4.8
DA White on 11/18/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I came to get a new Explorer when my old lease was up. Marianna was excellent. She asked all the right questions to find the right vehicle for me, knew the features and details of my model like the back of her hand and was flexible without being pushy. JP was friendly and explained the options of my financing clearly and effectively.


100% cooperation

5
vitmaria111 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony created a pleasant atmosphere, total cooperation, did his utmost to work with me, achieving a satisfactory sales efforts & built a trustworthy relationship that I can call upon Tony Aiello at anytime w/questions.


Pleasant and profesional

5
FVP on 11/18/2016

Friendliness: 5.0 Overall Experience: 5.0

I would like to thank the entire team for there courteous time and attention. Jacqueline listened to my needs and put me in a well equipped Edge at a competative price. I went to two other dealers Sayville gave me the best trade in value. Fp


'17 Ford Fusion SE

5
HGWM1027 on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came into the dealership on 11/11 after work with my wife and had the pleasure of dealing with Shaun Blanco. By far the greatest experience I've had at a car dealership! As we all know, the car buying experience can be one of the most stressful out there. Shaun answered every single question we had, took the time out to address all of our concerns, even the ones we didn't know we had! This was my first time leasing and he explained every single aspect of it. Anyone considering a new car, I MORE than reccommend this dealershi, especially Shaun. He's been in the business awhile and is very knowledgeable. Never felt like I was being taken advantage of. Everything at the dealership was state of the art and seamless. They even have a brand new service center! Picked up my brand new Fusion the next day, 11/12 and couldn't have been happier! Was in and out within an hour! Will certainly be back for my wife is a few months.


Excellent Experience

5
bmcilvain on 11/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The car buying process went very smoothly, and I am very happy with my new car. Everyone, especially our Shaun Blanco, were very responsive and handled things quickly. Would definitely go back in the future.


Excellent, Attentive and Expedient Service!!

5
Lisa on 11/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I took my '16 Expedition to Sayville Ford for an oil change, and assistance with a headlight issue I was looking to have corrected under warranty as I had purchased the truck recently and it was used. I decided to give Sayville Ford a try after doing some internet research on nearby Ford dealers. Made a service appointment for a Monday and arrived 10 minutes early - the truck was checked in immediately. Service advisor Dimitri Kreatsoulas was extremely friendly and took the time to listen to my concerns about the headlights and assured me he would do what he could to assist me. The oil was changed expeditiously while I waited and Mr. Kreatsoulas assured me he would keep me posted about headlight issue. Two days later (Wednesday), I received a phone call that new headlights were in as well as some wheel locks I had ordered previously. Appointment was made for Friday (5 days from first visit) to have headlights replaced under warranty and have the wheel locks installed. That visit was under an 1 hr!I was extremely pleased with the service I received, and truly grateful that Mr. Kreatsoulas worked with Ford to replace my headlights under warranty - and it was done super quick! Glad I chose Sayville Ford for service and I will be bringing my truck there for all my maintenance/service needs.


Great Experience

5
Angelo on 11/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience at Sayville Ford. Our sales person was Jack Frost. He was very professional, courteous and knowledgeable with the vehicle. Even when we had to wait an extra day to be able to get our vehicles he was very apologetic and attentive. Even after getting the car any questions or request I had he handles in a timely manner. The dealership was very clean and look forward to bringing in my vehicle for service appointments.


excellent experience dealing with bryan blanco

5
john a paganas on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i been dealing with bryan for many years i followed him from newins ford because he is honest bends over backwards for you. i have recommend him to to friends of mine and all of them purchased new vehicles from him.


Excellent

5
Vicki Volpe Middle Island NY on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buy all my vehicles from Sayville Ford. Robert Pollizatto is the best sales guy ever. He spent hours showing me the truck from top to bottom. Goes way above what is expected and makes sure youknow how to contact him if you have even the smallest problem or question. I'll be back for my next F150.


Overall it was a very satisfying experience.

5
Jamz on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a pre-owned Ford Focus from Sayville Ford. Benny Geraci was the Sales Consultant that handled the transaction along with, Arnie Phelps, the Finance Manager. Benny is an excellent Sales Consultant - knowledgeable, attentive and forthright. The same can be said for Arnie. Overall it was a very satisfying experience. Thank you Benny, Arnie and Sayville Ford. I wish you all continued success.James Castiglione


2016 Ford Explorer

4.8
Kelarine on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a great experience with our purchase. Marianna was professional, friendly, and knowledgable on the details of the Explorer. She responded promptly to our follow-up emails and phone calls. It was a pleasure to purchase our last gas powered vehicle from her!


Quick understandijg and easy

5
Pmaund93 on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If your looking for a vehicle and you come across sayville ford i guarentee your experience will be as good as mine, do your self a favor and ask for Ben Geraci the guys young but hes an excellent salesman, hes very experienced in details of each vehicle and will undoubtably make your buying experience as fun and enjoyable as it should be purchasing a new vehicle.


Excellent

5
Tracy86 on 11/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealer has great workers in all department. I never left upset. The service department goes above and beyond to make sure they fix whatever it is you need and have you on your way with a smile on your face.


The best car buying experience ever!

5
Grosjeanj on 11/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the quickest and easiest car buying experience I've ever had! Thank you to everyone at Sayville ford that helped make this happen! I am extremely satisfied with my new fusion titanium energy!


2016 Ford Edge

5
Jaguar Scott on 11/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been leasing from Sayville Ford for 25 years because of great service & great prices.Their service department has convenient hours and always goes above and beyond.


2017 ford explorer

5
Joe on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

One of the biggest reasons I gave this dealership 5 stars . Is Jack Frost I couldn't have asked fora more helpful , knowledgeable , and friendly salesmen . I leased 4 cars at Sayville Ford. Jack was the main reason I came back.


GREAT

5
CHRIS on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

sHAUN IS NICE GUY HE SHOWN ME AROUND ..PICK THE CAR LET ME DIVE AROUD It was a great experience. Would highly recommend this dealership to everyone.


2017 Ford Fusion

5
Elumley33 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing dealership and even more amazing people! Sayville Ford was an incredible help when it came to leasing my car. Bob Pallizatto sat with me and went over every detail that my car has to offer and made sure I was comfortable before I left. Incredible help and I wouldn't want to go anywhere else.


Excellent

5
Steve1223 on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very helpful. It was a great experience. Would highly recommend this dealership to everyone. Ray in sales was very knowledgeable and knew exactly what I was looking for


Awesome

5
Jim3171 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Once I entered Sayville Ford I felt like home, the staff at the dealership made the experience of buying a certified pre-owed so simple and the professionalism that was displayed made my decision even easier. I have to say this my sales lady Jacqueline Grosjean was exceptional and extremely knowledgeable in her profession. From start to finish Jacqueline was there every step of the way, and answered every question I had with extreme professionalism, she gets 5 starts from me and I encourage all potential buyers to shop at Sayville Ford and make sure you look up Jacqueline Grosjean.


Details matter....

5
Craig F150 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In this digital age we live in, I find more often than not, good help is harder to come by. I can admit in a previous career, almost 20 years ago, I was in the auto service industry so I can be particular. Just keep that in mind when you read the following.After a less than positive experience with different service agent, Dimitri saved the day. He was attentive, friendly, honest and most of all took care of all of my concerns on what was a negative experience earlier in the week. Not only did he take the time to explain why the agent earlier in the week had substandard ability to provide A+ service, for the technical issues anyway, but he went above and beyond explaining things my sales representatives didn't even bother to go over with some of the packages I got with my vehicle. If you are in the Sayville area, make sure you ask for Dimitri. Diana is also a great person to work with. They have both done a great job for 2/3 of my service interactions. They should be commended by management. It is ultimately the people who make the difference in a service scenario. Its a hard job since many of the sceanrios are due to something being broken or failing in the vehicle we depend on. And it is the both of them who get the credit for my continued relationship with Sayville ford.Thank you both for your professional service.


My day at Sayvill Ford

5
Ford 150 on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My day at Sayvill Ford My sales lady was wonderfull I was not rushed she was very informative Mariana it's not your typical sales person she is very polite and makes you feel at home this is my fourth car I purchased from Sayvill Ford she is by far the best sales person I had to deal with Sayville ford should be happy to have her on their staff Rudolph Kastanek


No hassle purchase!

5
JP on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly salesperson, floor manager and finance person. My salesperson never pressured me and was truthful about the final price, "no surprises". During the delivery process Jackie walked me through the features of my new car. What would be nice to see for in the near future at Sayville Ford is receiving your Ford Hybrid Electric vehicles delivered to us customers with a full charge on the battery.


Very happy

5
Abedocks on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Robert a great person very professional Very happy to know him for his help thank you very much Mr. Robert I love sayville ford


Freat Service from start to finish

5
Ben Caccavale on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time i pulled into the service bay to the time i pulled out i was treated like family. The service team and the parts department were very polite and professional. They took care of my every need. My service writer Kenya Augustin took the ball and ran with it taking care of every detail. She evan called the next day to make sure i was satisfied. I was lucky to have had the pleasure of working with Kenya and the whole team at Sayville Ford.


It was an absolute pleasure and I couldn't be more satisfied

5
Conway Concepts on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John helped me in so many ways to understand exactly what the benefits of the truck but I purchased where. It was very clear and concise where the paperwork was concerned I felt at ease and that I could trust him implicitly. Such a great guy! Had a fabulous experience with the dealership and I hope I continue to have one for many years to come.


New lease

5
bbialecki7 on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a pleasure to deal with Sayville Ford in regards to my new lease of a 2017 Ford Fusion. I had previously leased a 2014 Ford Fusion. They were very helpful and knowledgable. They made this process as easy as possible and I would recommend them to all family members and friends.


2017 Ford Escape

5
Ellen Rotolo on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Pollizato. was extremely helpful in getting me into a new Ford Escape 2017. He made sure that I was 100% satisfied with the car and made sure I understood how to operate each part of the car before I left the dealership.


fordfan

5
Stephen G Boyd on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is one Fast and friendly dealership with a great service department. Always found my ford cars reliable and up to the date on technology.


Purchase of Ford Explorer.

5
Douglas George Gifford on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sayville Ford and Shaun Blanco were quick , professional, easy to work with, the Ford Explorer was delivered immaculate. Great experience all around. The dealership facilities are brand new.


Ben is excellent!

5
SRD1969 on 10/27/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We needed to upgrade my wife's car and since we had such a good experience last yeat when we leased our Explorer from Sayville Ford it was a no brainer to go back there. We were pleased to work with Ben this time around. He was very informative and accommodating.


Excellent

5
Jaeckel,Laura 16 on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband had purchased a car from John a year ago..My car needed to be replaced.John had located an edge with all options I wanted ..I had my 2016 Ford Edge in my driveway within 24 hrs..I would highly recommend John..He did an awesome job for me.


The Buying Experience

4.7
Joe F. on 10/27/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Buying a car at Sayville Ford was a nice experience,no unnecessary pressure to buy, just good solid information about the car and the dealership. The sales person was thorough in his presentation, he knew the facts and figures and carefully explained them.


Excellent service

5
Edgarchabla on 10/26/2016

Overall Experience: 5.0

This is my third time buying a car with this dealer and I must say there service is excellent and I would recommend to everyone to buy a car here.


Love my Ford Explorer

5
Rita Orza on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our dealer Shaun Blanco was the best! He was amazing through the whole process. The best was how he spent so much time with us showing all the features of the car.


VERY GOOD EXPERIENCE

5
kregan on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I HAD A VERY GOOD EXPERINCE WITH SAYVILLE FORD Jacqueline Grosjean WAS A GREAT HELP AND VERY PROFESSIONAL WOULD RECCOMENT TO OTHERS VERY HAPPY AND SATISFIED


Purchasing my car

5
Carol Seitz on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob P made my experience a very pleasant one while looking for my next Lease. Bob sells our company all our vehicles, we just love him. Which explains why when we had to replace 4 cars this year, we called him pronto! He is the best.


Very happy with the service

5
Happy Ford17 on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman Rob was very knowledgeable and helpful. Al the sales manager greeted us and made sure we were satisfied. Tom our finace man was a pleasure to deal with as usual. We would highly recommend SayvilleFord to our friends and family. As always it was a great experience!


Best dealer experience

5
Frank Sansotta on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I couldn't say enough kind things about the team at Sayville Ford. Shaun went above and beyond his duties as a salesman. I came into the dealership about two months ago looking for a 2016 mustang GT with specific options (GT performance package), and colors. Shaun searched high and low for me and never forgot about me. Two months later, Shaun called to tell me that a car just came in and to come in as quick as I can because the car wasn't going to last. He found me the perfect mustang GT in deep impact blue, a color that wasn't even on my radar but it was love at first sight. Tom, the finance guru was equally a pleasure to deal with. He wasn't pushy at all, funny and a people person. Alexis, the girl who called me at least once a week to tell me they didn't forget about me, was a doll. I love the staff at this dealership and they now have a customer for life. I couldn't be happier


Matthew Sturm Review

5
sturm on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire experience was a pleasure. Very professional. Shaun Blano was excellent! I would definitely recommended Sayville Ford to others. Again, the entire experience and atmosphere was great!


Traded in and bought a pre-owned

5
MDubb on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The whole process was great. Brendan was very professional, knowledgeable and helpful. He made the process painless and smooth, and I left with a great car. Sayville Ford made me a happy customer.


Exceptional

4.4
Shorty on 10/21/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had some very bad experiences with other dealers but John made me feel very comfortable and took his time with me. He answered all of my questions and even met with me more than once before I made my mind up on what I wanted to do. I just can't say enough about the way I was treated. Thank you for making me feel like family! I will be back for sure!!


easy transition

5
tomiadanza on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

walked in it was quick and painless was able to swap my car out and drive off in a new one would recommend Brendan and Sayville Ford


New truck purchase

5
Kathleen Schmid on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealer. Jacqueline was my salesperson an she was fabulous would recomend her highly. Everyone at dealer was so nice had great experience . This my third ford in 7 years previous dealer was not the same friendly dealer they used too be. Sayville is just great will do my future business there.


Customer sunce 1994

5
Jal1221 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been a customer that Sayville Ford since 1994 and have a leased many cars and trucks over the years. I have always felt confident that I got a good deal. Their service dept is also excellent.


Easy Vehicle Purchase

4.6
EddieG5282 on 10/20/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the moment I entered the dealership, I was treated well and felt no pressure to buy. I was assigned a young new salesman who was sincere and knowledgeable. I told him what I was looking for and he focused on that and presented available options. I was looking to replace my Fusion with another Fusion however, he showed me a Taurus that was similar in price with more features. We took it for a test drive and I bought it. The management was willing to negotiate and made it a sound deal.The pick-up was as smooth as the purchase.


Always a pleasure

5
Ford4life on 10/20/2016

Overall Experience: 5.0

Once again Bob Pollizatto has been a pleasure to have as my salesman. I have been leassing cars from Sayville ford for 10 years and Bob always knows what I'm looking for even though I get a different vehicle each time. I recommend everyone looking for a new car to see him.


Best experience every single time !!!

5
Kls232 on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have been buying trucks with Bob for 15 years now.. He always go above and beyond. Would never go anywhere else. He is absolutely the best.


Great place to buy a truck

5
Tonka28 on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

The sales crew didn't put any pressure. Just a nice experience. They knew what I wanted and they did whatever it took to make it happen.Awesome!


Excellent purchase experience!!

5
Drhugabear on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our car buying experience with Rob and Al was excellent. They were very knowledgeable and professional. The Entire purchasing process was very smooth. I Would definitely recommend!!


Great experience

5
Explorer on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into the dealership not intending to come out with a new vehicle but with the help and service they gave me and a great deal and we're very easy to work with and efficient and I purchased the vehicle in the same day .


New Ford F150

5
AlF150 on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased my new Ford F-150 with the assistance of Tony Aiello. I worked with Tony about three years ago when I leased a Ford Escape from Sayville Ford. Once again, he was a pleasure to work with. He was extremely helpful in locating my truck and made sure that it was exactly what I wanted. The whole leasing experience was easy thanks to Tony.


Sales Experience

5
Meqwerty on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A very easy and friendly, professional sale. Ms Lomuto was quite knowledgeable about the vehicle and made the whole experience very easy. I would, and have, highly recommend


Another great experience with Bob Polizzato

5
SharonV on 10/16/2016

Friendliness: 5.0 Overall Experience: 5.0

Amazing how quickly three years pass and it's time to see about a new lease! As usual we had a great experience working with Bob and finding a new vehicle to lease.


Another great experience.

5
Mac2357 on 10/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Again the Sayville Ford team came through. We can not say enough about our salesman Robert T. This is our second vehicle we purchased at Sayville Ford and again,we are extremely satisfied. We highly recommend this dealership.


Excellent Experience

5
RJR521 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My new 2016 with 340 miles on it was totaled an accident, I told my story to sales manager Brian Nichols who contacted truck manager Bryan Blanco and together found a replacement for me which didn't take long. I must say this has been the best buying experience I ever had. A 10 for bothThanks Guys Great Job Richard Roll


Wonderful experience!!!

5
ericalee123 on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealing with Shaun at Sayville Ford was by far the best car buying experiment I have ever had. The knowledgeable team was able to answer all my questions, narrow down my choices based on my needs and did not settle until we were both happy with the deal!! Wonderful dealership!! Highly recommended.


Excellent Car buying experience!

5
THOMAS DIBELLA on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Cliff Korade and he was awesome! Put us in the right vehicle and we left with a smile on our face. I would recommend Sayville Ford to my friends and family!


Good salesmen

5
Joe P on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walk in showroom,Benny greeted me with a smile, asked what I was looking for, Ford Explorer, showed me used ones on lot, picked one 2016, then took test ride,he answered all of my questions,seemed very knowledgeable, showed me many of the features available in the suv. Negotiation wasn't to bad. Made deal. Done, would come back to Sayville Ford. Good job Benny


The saleswoman was very knowledgeable and professional .

5
Carlocarone on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to this dealership , and buying a car can be overwhelming . The saleswoman Jackie made my experience very calm and easy . Thank you Sayville Ford , for your great staff!


I Love My Truck!

5
Jboz82 on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just picked up a new F150. I have to say the crew at Sayville is top notch. After speaking to Al the sales manager over the phone I decide to visit the dealership. My salesman Rob helped me find the right truck at a fantastic price. Tommy got me approved,handled my paperwork, and made the transaction a breeze.


Our beautiful, "NEW" 2017 Ford Explorer XLT (Black)..yay!

5
JK2003 on 10/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

COMPLETELY SATISFIED CUSTOMERS!!!!!!! The overall experience of purchasing our "NEW" and beautiful 2017 Ford Explorer (Black) was extraordinary. Mr. Robert Tarnowski is wonderful!!! My husband and I enjoyed every step in the purchasing process because Mr. Tarnowski was very detailed in addressing all of our questions and definitely a blast just to talk to...his pleasant demeanor and professionalism played a huge role in this entire process. I praise Sayville Ford for having Mr. Tarnowski, he is definitely an asset to this fabulous dealership. It was an experience that we will never forget, and a privilege to meet Mr. Tarnowski...he knows what he's talking about when he sits across from you during your journey in buying your next vehicle at Sayville Ford. Mr. Tom Lumley, Finance Director is FABULOUS, so pleasant and a tremendous human being...thank you Mr. Lumley for being so wonderful to us and fulfilling this journey for us. I highly recommend you visit Sayville Ford, it's a wonderful dealership with a GREAT STAFF, everyone was so friendly, extremely knowledgeable, and very patient, but most of all I encourage you to ask for Mr. Robert Tarnowski - Sales Consultant...he is INCREDIBLE, FRIENDLY, KIND, PROFESSIONAL and a CLASS ACT. It's because of Mr. Tarnowski that we're eternally grateful for helping us purchase our BEAUTIFUL - BLACK - 2017 FORD EXPLORER...WOW!!!!


Ford F150

5
Khanisch on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great buying experience... Robert is a great salesman who is willing to be realistic and help you get what you want if possible and Tommy in finance is also amazing not pushy at all


Purchase of my 2016 Ford Super Duty

5
Blackhorse4 on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my F150 from Sayville Ford back in 2009. It was probably the best vehicle I've ever owned. Yet I always had my eye on the big 3/4 ton beauties. Dealerships have an unfair reputation for ripping off customers on service work but I put more emphasis on peace of mind knowing the job is done right by people who know the vehicles best. With that in mind I always went to Sayville Ford for service and was always pleasantly surprised by the quality of service and fair pricing. So recently when I was in position to upgrade to the King of all trucks there was little choice. I met Shaun Blanco and he gave me a list of options based on what I wanted and soon settled on a Lariat Supercab long bed. Shaun was friendly and straightforward and didn't try to steer me away from what I wanted. He seems to love what he does and takes pride in his work which is big with me. My first ride with my new truck was unfortunately straight to work but that didn't stop me from enjoying what to me is the best vehicle on the road. The quality of my new truck in terms of comfort and luxury is exceeded only by its strength and durability. I look forward to seeing the odometer turn over more than a few times until I'm forced to give it up. Thanks to Shaun and everyone at Sayville Ford for the great experience ?


Purchase of Ford F-150 - The Best Buying Experience

5
Jeannine Zimmerman on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased our F-150 from Sayville Ford a week ago through Shaun Blanco. It was hands down the best buying experience either of us have ever had (6 combined purchases). Shaun was phenomenal, he straight forward, pleasant, and super nice to our dog (always a plus in our book!). There were no games, no hassles and his level of professionalism was top-notch. We would highly recommend Shaun and Sayville Ford to any of our friends and family and for any of our future purchases.


Very Satisfied With My Purchase

5
Dianew0317 on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased a used Ford Van from Sayville Ford, Robert T Tarnoski my salesman was very helpful not pushy and knew what I needed . Tom got me the financing I needed and when I went to pick up the van it was immaculate.


Awesome experience !!

5
Mfusion17 on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was extremely happy with the service I received while purchaseing My new car last week !!! I love my new 2017 Fusion !!! Bob and Tom were so helpful and thorough !! Bob showed me all of the features and took his time to go through everything with me which was great !!!


Great customer service from Marianna!

4.7
17Escape on 10/06/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Marianna was an absolute pleasure to work with, and I would buy another car from her again or recommend her to anyone in the market for a new Ford. She took over the sale from another salesperson who wound up leaving Sayville Ford. Before Marianna took over, communication was rocky and I felt very much in the dark about the process. The previous salesperson was trying to locate the vehicle I wanted and it took over 2 weeks and countless calls to the dealership (only to get his voicemail every time) to try to get a status update. He never really seemed to know what was going on, and never once reached out to me proactively after he took my $1,000 deposit. He also did not return voicemails after several days of waiting - I had to call reception to ask them to get him on the phone. Reception was always courteous and helpful. After a few weeks of trying to locate what I wanted, we decided to do a factory order. Marianna took over shortly after we placed the order - she followed up promptly and kept me in the loop via email and phone. She came in on her only day off to deliver my new vehicle to me, and took her time going through every feature in the car and answer any questions I had. Finance was running behind but she stayed to make sure I pulled off the lot happy that night! The manager, Al, followed up before we left to thank us for choosing Sayville Ford, and ask about our experience. Although things started off a bit rough, we ended on a high note!


Extremely helpful and satisfactory.

5
Jasmine Somers on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I walked into Sayville Ford I did not expect to come out with a new vehicle that I would be able to afford. Not only did their associates work with me and my situation, but they gave me an excellent and affordable deal that I was able to finish within the day, and I got to leave with a brand new car. This experience has been by far the best car sales experience I've ever had, and I will be sure to always recommend them, as well as return myself, when looking into new cars.


Hands down best expierence!

5
tuthill1 on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sayville Ford has a large selection of vehicles that are all in brand new condition. Robert Tarnowski was straight forward and extremely helpful. He was a great guy and is the reason I purchased my truck. Hands down the best car buying expierence.


Excellent Customer Service from Dimitri K

5
Dominic O on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I had an issue with my vehicle breaking down on me with only 10,000 miles which I came to find out was the throttle body. The reps at Ford would not get me a rental reimbursement so the rep Dimitri at Ford got my car in immediately and had it back to me by 10 Am so that I would not have to worry about being without a car and needing a rental. I will only go back to Sayville Ford from this point on and will recommend them to anyone needing service on a Ford vehicle to go there and see Dimitri. I was very impressed and very grateful with the level of service.


Simple easy and no BS.

5
paulnars on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Salesman was knowledgeable, helpful, and professional, but also made me feel like a person not just another number. This is my first time dealing with Sayville for a new truck, I would highly recommend Robert Tarowski and Sayville Ford.


Very Satisfied with my purchase experience at Sayville Ford

4.8
John 3752 on 10/04/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I high recommend purchasing a vehicle or Truck from this dealership. They were the most accommodating and extremely curtious in helping and getting me a fair deal.They went above & beyond, compared to several other dealerships in the area.


right people to deal with

5
billy vav on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

it is nice to deal with people that know what they are doing . when we needed a van for our business we did not hesitate to call Bryan Blanco.


Perfect!

5
DeannaM on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony Aiello has leased us 4 Fords. We have been dealing with him for 9 years. He is knowledgeable, trustworthy and listens. We have a crazy schedule and he accommodates us through email and phone calls before we even step foot in the dealership. He always delivers and is a man of his word. Tony is the reason we keep coming back!


Good sale

5
Mylie on 10/03/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got what we were looking for for what we wanted to spend. No nonsense easy to deal with. Very happy with deal we got. Will do business with again


Excellence

5
Fiveo123 on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional and friendly dealership that meets everyone's needs. They go above and beyond to help you with what you want and are like family. Thanks John


Excellent

5
Michael Berg on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Sales Rep Lisa was knowledgeable, helpful, and professional, but also like family. This is my second lease with Lisa, highly recommend her and Sayville Ford.


No BS just right to the point

5
Kingmurphy on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony was a straight shooter who didn't play games. They were not trying to squeeze me for money like other dealerships and knew what a fair deal for both of us was. I would highly recommend Tony for buying their next vehicle.


Quick and easy.

5
Susan2528 on 10/03/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Tony, my salesman, did everything he said he would. My car was ready on time and I was on my way within an hour. I have picked up other cars in years past and I was there for at least two hours. Glad to see that they value my time.


Jim O

5
JimO on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rob Tarnowski was knowledgeable, helpful and transparent, an outstanding representative for Sayville Ford. Rob's knowledge of the used inventory and across all of the Ford products was impressive. State of the art dealership along with Bob sales manager makes Sayville Ford hard to beat.


Excellent Service

5
Tiff26 on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Today I had the best experience in receiving my new lease on my Ford Fushion. I have leased a ford for the past 10 years and this was by far my best experience. Bob and Tom at Sayville ford were the best guys to work with. I was fully educated on my car and it was so pretty sitting there waiting for me. There wasn't a time I was there where I wasn't smiling. Working with these 2 gentleman and the dealership as a whole was very pleasant and they got me everything I wanted and more in snap of a finger and with a smile! I will recommend this dealership to everyone I know. I couldn't ask for anything more or a better experience. Nothing is better then having all you want in a car and dealiverd with education, a smile, and no waiting. TOP SERVICE is their game and I loved it!


Great Experience

5
jeffdun on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was a great experience working with Bob and Tom on the purchase of my 2017 F250 pickup. the purchase of this vehicle started more than a year ago when I sat down with Bob and discussed a F 250 pickup. we discussed it back and forth and finally I decided to wait for the new F250 to come out. Bob kept in contact with me and finally I was able to order what I wanted when Ford gave the okay to order in May. I ordered right away and the wait began for delivery. When it was delivered it was a week ahead of delivery and I couldn't be happier. Tom arranged great financing and Bob was great on the delivery of the vehicle with his knowledge of it even though it was the first for him too. Overall I was very happy with the experience and would recommend this product and this dealership to everyone. Bob and Tom are great to work with and I am very happy with this deal.


Fast, reliable, and quality service

5
bmandy on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time leasing a new car and I couldn't have asked for a better experience. My salesman Charlie helped a ton & offered amazing service, along with their finance guy Tom.


Quick and easy.

4
Mattj3 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

My experience at Sayville Ford was a good one. I bought my first car from there. the process was as quick and easy as possible. There are no extra fees tacked on at the end and the customer service is more than adequate. The vehicle i purchased, a 2014 Ford Fusion, meets all expectations and i am enjoying my new car. I would recommend Sayville Ford to anyone I know.


Courteous professional and responsive sales team

5
NPG on 09/30/2016

Overall Experience: 5.0

Pleasure to purchase a vehicle from Sayville Fotd. Staff was helpful professional and helped me find the truck I wanted traveling to Massachusetts to retrieve it. Brendan and Annie were top notch. I think I found a dealership I would return to. I hope the service department is as good as the sales department.


Was keep enformed by the service advisor

5
Neon on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service advisor Was knowledgeable and polite and kept me abreast of what was going on with my car Service was fast and able to pick it up on the same day


An enjoyable car buying experience

5
abexplorer on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Rob Tarnowski from Sayville Ford. He and the rest of the team there were great to deal with. From my initial call to them, through negotiating, financing and delivery, they were very accommodating. Their pricing was fair too. I had used them for Service in the past which was great, and now I would absolutely go back to them in the future. Thanks Rob!


Extremely satisfied!!

4.8
mamaria815 on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am very happy with the putchase of my Ford Escape it meets all my expectations. The sales person Jacqueline Grosjean was a pleasure to work with she was pleasant and very informative making my decision very easy.. I highly recommend her as one of your suppior sakes persons.


look out for scammers!!!

1
b20import169 on 09/27/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I am not a dealer, and I am not employed by a dealershipI purchase a vehicle from this dealer, the Buying Process was so easy but the Customer Service and the over all relationship is horrible, they don't care about you as soon as the bank paid them. my salesman was "benedetto/benny J geraci" He gave me false information and he don't know what he talking about and they will give you the run around. if you don't want the stress go some where else with your money. it will be worth it. trust the reviews.


In and out

5
Usedcarforsale on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in, the Seles person was helpful so I found the car I was looking for fast and he help me get the info I needed.


Bob Polizzatto

3
ksands on 09/27/2016

Overall Experience: 3.0

Bob was a gracious and informative sales representative. We had to wait for over 2 hours for the people "upstairs" to get their paper work in order, but Bob was very cordial to us while we were forced to wait. We had an appointment time that Bob honored yet the "upstairs" people did not. As part owner of my company, we have a fleet of over 13 cars with Sayville Ford. I expect better or my business will be going to another dealership. Bob has always been very helpful to our employees and courteous of them and our time constraints. I appreciate Bob and the time he's put into helping us choose the right vehicles. Kerry Sands


Very good experience buying my explorer from Sayville Ford

5
killian99 on 09/27/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the first time we purchased a vehicle from Sayville Ford and we found our sales person Jackie Grosjean to be very helpful and pleasant to deal with. I appreciate the time she spent with me explaining all the features of the explorer and she was able to find the car I wanted within a week. I would definitely come back to Sayville Ford in the future to purchase my next car.


Quick and Easy Purchase

5
Donna Thompson on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rob made it very easy to purchase my new Escape. I came from Southeastern CT on the Ferry to get my car and was out in two hours. It was a great experience.


Excellent and Friendly Staff

5
Christopher Martin on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased my third Expedition, a 2017 from Sayville Ford. I found the staff at Sayville Ford very friendly, easy to work with, professional, and it was a very pleasant purchasing experience. Jessica, Charlie, Brain and Arnie are fantastic folks to deal with when you are purchasing a car, truck, etc. What can sometimes be a stressful experience was not at all. Kudos to all. Is was a really pleasant experience. I could not recommend Sayville Ford more highly!


2016 F150 Limited

5
HKats on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I cannot begin to tell you how great my experience was with Sayville Ford. I did all my research for months prior to going to the dealership. I went in with the attitude of........I know what I want......I know how much it costs.......so please don't be a salesman and try to "sell" me a new truck. And let me tell you Bob Pollizatto and Brian Nichols handled me perfectly! Polite, respectful, great sense of humor! They were nothing but great!! My sincerest thanks to both of them!! The experience was 2nd to none!!- Harris K.


Easiest Purchase Ever!!! 2017 Ford Escape

5
Jamie McCue on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To say I was apprehensive about deciding to purchase a new SUV would be an understatement. I struggled with deciding to keep fixing my current Ford SUV (which had served me for so long) and saying goodbye and opening a new chapter. The process from start to finish was painless, simple, and totally relaxed. As a matter of fact, I was looking for some kind of hiccup or issue, I couldn't believe it was this easy!! My opinion was taken into account every step of the way, especially while processing all the information being provided to me. Charlie sat and listened to all my stories and worries as if he had all the time in the world. He was wonderful, honest and showed me lots of great options. He didn't push anything on me and was very knowledgeable. My total purchase collectively took two hours. I arrived there on Friday afternoon at 4:30, to pick out my SUV, process and sign the paperwork, out the door by 5:30. I returned the very next day to pick up my purchase, within an hour I was driving off the lot. I have to commend Sayville Ford for their financing excellence, that was one of my biggest concerns. I had a fantastic experience purchasing my first new SUV. It was such a team effort and it was evident that Sayville Ford puts their customer first. I would absolutely recommend Sayville Ford to all my friends and family! Thanks again to everyone at Sayville Ford!! I LOVE my new purchase!!!


Great to work with the best!

5
peterann120 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shaun Blanco made the transition from our Ford Edge to our new Platinum Fusion flawless. His consideration of our time having had many of the turn over details already done before we arrived was greatly appreciated.Shaun's knowledge of the Fusion's technology was exceptional. We left the dealership confidentand thrilled with our new car.


Great Dealership - Great experience

5
sandyd11 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a 2017 Escape from Sayville Ford from Robert Tarnowski. Received excellent service from Robert who went beyond just a sale to ensure our satisfaction. The overall buying experience was great without pressure. It was very easy to work with both Rob and Al (Sales Manager). I would definitely recommend anyone to purchase their next vehicle at Sayville Ford. Thanks guys......


Charlie and Brian were Fantastic

5
FordCarFamily4 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had many questions and concerns. Charlie and Brian made me feel right and home and helped me through the whole process. They made sure I was comfortable with every decision. Artie made signing paperwork incredibly easy. Wouldn't go anywhere else?


The NH swap!

5
Nickysax1204 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shaun is by far one of the best sales men ive delt with in the last 10 years of buying and leaseing cars. He made sure everything was in order by the time my car was delivered from a few states away, Despite his managers droping the ball with how long it took to send a runner to simply pick the car up. Sean was able to answer all my questions and told me everything i needed to know about my 2016 Mustang Gt. I recomend anyone looking for a ford to see him.


Thank you

4.6
Dado on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Marianna and the team was great to deal with. Very friendly, Good communication between all of us and a willingness to make sure we were satisfied.


a nice experience instead of a nightmare

5
window guy on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

working with Rob for the second time was as peaceful as the first timehe is a straight salesperson tells you like it is and stands behind whathe says there is no bs


Satisfied Customer!

5
rstiansen on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman Charlie Gordon was genuine with a sense of humor! He made the experience a pleasant one! I would recommend Sayville Ford to family and friends!


Incompantant staff

1.4
Shswnz03 on 09/20/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Purchases a used 2011 f250. Told the salesperson that there was a whine from the transmission, amount some other problems with the truck. All the problems were written down on the original contract. The truck was never detailed, I was told that the person that does the detailing went home sick and that when I bring it back to have the repairs made, it would get detailed. The front seatbelt is frayed and is a safety issue for the state inspection. Sayville ford says it is fine, yet takingjit to 3 other inspection shops, all three says it won't pass. Also with the transmission, it took a month to get it repaired correctly. Sayville ford cracked on of the side view mirror cases and told me they would replace it. After asking more then once when it will be replaced, I was told they would replace it with an after market n mirror. All the repairs glad to go through the used car manager, who changes his story every time you talk to him. Everyone passes the buck. The only helpful person was Fran from the service department, the rest are all incompetent. I will never go back to purchase another vehicle from then nor recommend them to anyone.


A pleasure to do business

5
Ltning Blue on 09/20/2016

Overall Experience: 5.0

Sean was awesome to work with! He made it very easy for me to come in and pick out what wanted! No hassles and no run around..the car was ready when he said it was going to be! I couldn't of asked for a better experience! Thanks Sean


Our salesman Benny Garaci

4.8
NONA on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Our salesman Benny Geraci is a wonderful young man! He tried very hard to locate the car we wanted and he did! We love our new car and are still learning all the gadgets and gizmos that are in it.. We would recommend this dealership and the people that work there Dimitri Kreatsoulas was our service person, he too was very professional and helpful with any issues we had.


A good experience with friendly, knowledgeable people.

4.8
TerryMack324 on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Robert Tarnowski was friendly and knowledgeable. He listened to my requests and answered my questions. He explained differences in vehicles and the options available. When I picked up the vehicle, he spent almost an hour explaining the vehicle's operation. Since I am new to all the modern technology, he took the time to show me all the details. He offered to help me in the future if I needed it. Overall, I was very satisfied. I would recommend him to a friend.


Excellent Service!

5
Cappamom on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a fabulous car shopping experience at Sayville Ford recently thanks to my wonderful salesman Bob Pollizatto. Bob is honest, professional and patient. He takes the pressure off of buying a car. Bob provided me several great options and went above and beyond to find the right car for me! Thanks Bob, I love my Ford Edge! M*


Direct and to the point

5
Explorer17' on 09/18/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sayville Ford is a great dealership to purchase a new vehicle. Sales rep approached us as we were walking into to speak with someone about the different models available. Knowledgable about inventory, price variation, and differences between models. Shaun, the sales rep was thorough and to the point; got me into a 17' Explorer at a good price. Very satisfied and would purchase from him again.


Best Dealership

5
eastern on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Have always received the best deals and service from Bob Pollizatto and Sayville Ford. I will continue buying my Vehicles there. They are the best dealership by far


Always the best customer service

5
littlefluke on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a Ford customer for many years, all of our dealings have been with Bob Pollizatto. He has always provided the best quality customer service and considered all our needs in a vehicle. Thank you Bob.


Excellent Service

4.8
Daniel Fedan on 09/15/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to the dealership and was helped by the sales associate Rob who got me into my new car. The dealership and sales crew worked with me and made it a deal that was too good to pass up. Highly recommend this dealership and go see Rob for your next purchase.


Excellent Buying Experience

5
Diane T Ramos on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Sayville Ford today to just buy out my existing lease but was so impressed with the excellent and understanding service I received from Robert Tarnowski, my husband and I left in a brand new Ford Escape. Robert was so understanding to our needs, both with the choice of vehicle and our financial situation, he made the entire experience affordable, painless and so much fun. Tom took care of our financial needs as the sweetheart he also is. The entire staff is so professional and pleasant to deal with (this being my second vehicle from Sayville and a lifetime of Ford ownership) I highly recommend everyone goes to Sayville Ford for their next purchase. You will not be sorry.


Fastest, easiest, most efficient way to buy a vehicle. Sayvi

5
KDQ on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I give Sayville ford 10 stars simply because it's the best car buying experience I've ever had. Polite, professional staff all the way through. Fast and efficient service, clearly as a result of their knowledgable and honest staff. Love love love the brand new facility.


Great

5
Rvsteel62 on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very good experience at Your dealership Jack frost was a great salesman spent a lot of time talking. I've bought a car from you before in 1980.


wonderful

5
eugene 1215 on 09/11/2016

Friendliness: 5.0 Overall Experience: 5.0

Marianna was very friendly and helpful. She listened to what I wanted and didn't waste any time. She did not try to nickel and dime me.


2015 RAM 1500

4.7
birdman75 on 09/11/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience in buying my 2015 at Ram. my salesman Jack Frost was exremely helpful in my buying experience. The whole team was professional and mad eyou feel comfortable. I would definetly recommend Sayville Ford to other


My purchase at Sayville Ford

5
KatsFordEdge on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a pleasant experience purchasing my 2016 Ford Edge SEL from Sayville Ford.My salesperson Bob Pollizatto was knowledgeable and was very helpful in selecting the options on my vehicle.He made the purchase easy and pressure free. At the time of delivery he spent a considerable amount of time explaining the new features on my new Ford Edge.


Was great!!

5
Roxana Cruz on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to thank you Marianne Lomuto for be so helpful. I walked into the dealer one day a 2pm and I needed to be at work at 4:30pm nand she asked me what I was looking for? I told her what I wanted and needed it. She take care everything for me I came back Monday just to pick up my new car. Thank you so much for all your help!


Greatest experience you can have.

5
Mallen3043 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

SAYVILLE Ford has always gone above and beyond to make me and my family happy!! They always are great fun that you come in and don't rush you out. They don't hassle you with hidden fees also! I will always recommend Sayvillr Ford and Rob Tarnowski for a vehicle.


Great experience

5
gail fiorelli on 09/08/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a great experience buying a used car. The Salesman was very friendly and helpful. Everything was taken care of fairly quickly. I would buy from them again


purchase

5
gazinta on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you all very much for making buying a new car such a pleasant experience. Jackie wasgreat to deal with and all went very smoothly! We are very happy with the new car and wouldcertainly consider Sayville Ford for future purchases!


Awesome!

4.6
Meghan07 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Marianna was a pleasure to work with. She made purchasing a vehicle stress free and fun! Thank you again we love our explorer new truck!!


Cut and dry.

5
ericatoz on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very easy buying experience. Helpful and knowledgeable staff from the salespersons to the finance staff. This is my second truck from Sayville Ford and I plan to continue buying from them in the future.


A good experience

4.8
HernanSanMartin on 09/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I want to thank Jacqueline for all her hard work and effort. From the moment I walked in she was very friendly and totally dedicated to make me feel that at the end she would find the right vehicle for me. She was very attentive to my needs and worked very hard to accommodate my budget. I purchased my first vehicle with Sayville 10 years ago, that is why I came back again. Jacqueline proves to me that I made the right decision, she gave me outstanding customer service and was a pleasure to work with. She is terrific ! Sayville is very lucky to have her on its staff !Thank YouHernan San Martin


Best purchase experience ever.

5
geokraut on 09/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Listened to my preferences did not try to sell me something I did not want or need. No hidden cost or fees. Truck delivered on time with full tank of gas. Truck was better than expected. Staff was friendly and accomidating.


Fast easy and friendly

5
Steve Hintze on 09/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I worked with Jackie on purchasing my 2014 Ford Focus and it couldn't have been a more pleasant experience. Jackie was nice, funny, charming and most importantly honest. She made me feel comfortable and I knew I could trust her with my car buying experience and she didn't disappoint. I drove out of there with my new purchase thrilled that it was Jackie that I dealt with.


I have the highest regard for the staff at Sayville Ford.

4.8
Delighted to be a Sayville Customer on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have had an excellent experience purchasing a new car at Sayville Ford. My salesperson, Jacqueline Grosjean, was a great help to me. She patiently answered all my questions, and her attentiveness made the decision to purchase much easier for me. I actually arrived for my appointment one hour earlier than I should have, and to accomodate me, she came racing in from home so that I wouldn't have to wait. She stayed with me til the entire process was completed and she graciously offered to have me call her at any time in the future if I had any questions or problems. It is rare in this world today to find salespeople who are genuinely there to help you...Jacqueline is one of them!!Arthur Reilly made the purchase of the car possible for me. He worked diligently through hours of paperwork and negotiating to make it possible for me to have this car and I greatly appreciate all his efforts on my behalf.


Our 6th Mustang GT CS in Six Years

5
Barbara and John on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought our first two mustangs in 2011. Tony and Tom were awesome. Came back in 2013 and bought two more mustangs - as always, Tony and Tom were perfect. Just picked up our 2017's 5 days ago. What can I say... If we didn't like them, we'd go to someone else. We will be back, lol... give it a few years.


New truck

5
Franks on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have given Sayville ford 5 stars. Bryan Blanco is a great salesperson. He helped us get a new truck. Kept us informed as far as delivery time. He knew we were pressed for time to get into our new truck. Even called the next day to make sure we were happy with the truck. Bryan is an asset to your company. It was always a pleasure talking to him. We feel he went above and beyond as a salesman Frank Savin's P&H Corp


New experience; EXCELLENT

5
larrys on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Pollizatto listened to me, zeroed in on the perfect solution. I bought 2017 Fusion, instead of Hyuandai. Perfect solution! Great car. I love it!!!


Brian Blanco was wonderful. Accommodating. Generous with his

5
Amby on 08/31/2016

Overall Experience: 5.0

Brian Blanco was very professional. He was very accommodating.Very knowledgeable in all areas of purchasing a new car.I would return to Sayville Ford because if Bryan Blanco


Our 6th Mustang GT CS in Six Years

5
Barbara on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our 6th Mustang GT CS in Six YearsBought our first two mustangs in 2011. Tony and Tom were awesome. Came back in 2013 and bought two more mustangs - as always, Tony and Tom were perfect. Just picked up our 2017's 5 days ago. What can I say... If we didn't like them, we'd go to someone else. We will be back, lol... give it a few years.


Easy, no hassle, no games and straightforward experience

5
MAry and Bob on 08/30/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was thoroughly pleased with the professionalism of our salesperson and her manager who made the final decision on the price of the car. (Sorry, I don't remember his name). We have done business with Sayville Ford previous to this leas, and will continue to return if the experience we had remains the same.


Best car buying experience I have ever had

5
Maeve512 on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From beginning to end I was treated with the utmost respect. Honestly and loyalty is what makes this place so valuable. Charles the salesman was great even the fries receptionist were fantastic but Artie Reilly the financier was amazing. Kept in touch and was a real nice guy. You would be doing yourself a disservice by not check them out. Thanks to all at sayville ford.


First time service at new service department

5
Mustang65 on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a 10 AM service appointment this past Saturday to service my 2016 Ford Explorer. I have had my vehicles serviced at Sayville Ford for the past 7+ years and have always had a good experience. This was my first service at the new Service Department and if I was asked to sum up my experience with one word it would be AWESOME! I was very impressed with how things have been taken upscale! From the moment I pulled my truck into the climate controlled drop off area until the time I left I felt like a VIP! Everyone in the service dept/dealership was professional and I really felt as if they were sincere in making sure I was completely satisfied! I will be back!


Great sales and follow-up

4.8
Bob Reynolds on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mitch was friendly and very professional. He answered all my questions and got me a great deal.I highly reccommend going and talking to Mitch Gould.


Let the product sell itself

5
Justmatt on 08/26/2016

Overall Experience: 5.0

Had a great experience with Sayville ford. Rob did a great job of letting the product sell itself. Just ask what I was interested in, and gave me the options. They were very accommodating in meeting the parameters of my demand. They were patient and courteous. Even when I flat left them! :-) Sorry about that again :-) would definitely do business with them again.


Jackie

3.8
Cargurus on 08/26/2016

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I haven't purchased a car since 2001, but Jackie made my buying experience awesome. Thanks again Jackie. Your awesome !!!!! And she moved about 20 cars for my test drive.


working with jackie

3
tara on 08/25/2016

Overall Experience: 3.0

Working with Jackie was a pleasure, eveything was done and ready to go when we got there on her part, though we had to sit guite a while waiting to pay. But really injoyed working with Jackie and now really liking my new expedition


Paul c

5
Paul on 08/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tony was great very professional. No high pressure sales tactics. Took time to a answer all our questions . Took us out on a test drive and was very knowledgeable about the vehicle we were interested in purchasing. When they could not locate the vehicle we wanted they ordered the vehicle for us and it was delevered very quickly.


So Easy

5
Hilarious on 08/24/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked into the dealership without any expectations. I thought the car I wanted, a Ford Fusion Energi, was out of my budget, so I was inquiring on the C Max and the Focus. My salesperson, Dominick Casha, was friendly and helpful. He originally came back with a price that was out of the range I was willing to spend for a fully loaded Fusion Energi. I told him what I wanted to spend per month and he asked what options I absolutely had to have,. Since I was looking for a specific price, I knew I didn't need anything other than satellite radio. As it turns out, the base model Fusion Energi has all the options I wanted, including satellite radio, so I said nothing else. The model that the Sales Manager, Brian, guaranteed to meet my price had a moonroof. If there was only one option I would have wanted, it was the moonroof, so I'm extremely pleased that they were able to match my requested monthly payments and get really everything I wanted!I was at the dealership on a Sunday and the car was not ready for delivery that day as it had not been inspected by my state. We scheduled the pickup for Tuesday (my schedule didn't permit a Monday pickup) and I went home and re-checked the dealer's inventory. It turned out they had the exact same model (same options/price) in a color I preferred more over the car they had offered me. I called the dealership on Monday morning and they were able to change the car for me, no problems or issues at all!I picked up my car on Tuesday and knew my salesperson was off that day so he arranged for another salesperson to assist in the pickup. Charlie Gordon was so kind and helpful, spending a lot of time going through my new car with me. He even sent me the owner's manuals via my e-mail. He couldn't have been nicer, especially considering we didn't purchase the car from him. He took his time away from selling that night to ensure our pickup experience was great, and it was. Thank you Charlie and love your British accent!Thanks to all involved with making my car purchase a great experience! I will definitely recommend Sayville Ford and Dominick and Charlie to friends and family.


Outstanding service at sayville ford

5
Bryan Fuss on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jacqueline at Sayville Ford was outstanding with helping me purchase my new mustang gt. She was super knowledgeable and everyone at Sayville Ford was very helpful. I highly recommend this dealership.


Great experience

5
Psmitty1116 on 08/23/2016

Friendliness: 5.0 Overall Experience: 5.0

Shaun Blanco was very helpful. He took care of everything. We have purchased several cars from him and would not think of going to anyone else. He answered every question he is very knowledgable about the ford product. We have a van , explorer, pickup, and fusion. Other family members have mustangs. He has never let anyone of us down . Great personality great salesmen.


Quick and Easy!

5
Mark3095 on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have recently purchased a car from Rob, and I must say the expiriance was ideal. Everything was done smooth and quick and Rob was very good at communication. Would recommend to a friend, if coming to Sayville Ford, Ask for Rob!


They really take care of you!

5
TZ on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Often it is not what you want, but what is best for you! For the longest time I had set my eyes on a Mustang - visiting the dealer, inquiring about the different trims/options, doing test drives. At no time was anybody forcing the car on me with any of the arguments you probably heard before. They knew that my decision needed to mature, and that buying a car is not about the first impulse.Instead, it all turned into an experience that helped to find out what is best for my wife and me. Rather than going for raw power and a status symbol, we found the Fiesta ST, pure sportiness in a simple and practical package. Rob and Tommy had our Fiesta ST transferred from an out-of-state dealer as no xxx were to be found on Long Island for us to take a first look, This made everything very simple as we didn't have to travel to check out cars elsewhere.In addition, we were treated very fairly when it came to making the deal! Perfect car for us at a perfect price. Thanks, Rob and Tommy!


Customer appreciation

4.8
Eilene Interrante on 08/19/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bob Pollizatto has sold us 3 cars, a van and a truck and each time he makes the process easy. Yesterday he sat with us and explained the electronic features of the car, the car is smart the drivers not to much.


They knew I was coming and were ready!

5
explorer 981 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an appointment set up for 10:30am As I pulled up, they were expecting me and my car. I was greeted nicely and immediately knew where to go and how long my next several steps would take. I called to set up the appointment on Wednesday and by Saturday I had my appointment. No waiting 2 weeks or longer here


nice and easy

5
edward conners on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

charlie gordon was a lot of help in my finding the right truck. he was also very helpful with the whole process and all the paper work


Ford mustang

5
Mustang123 on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership. Very helpful and new. Nice people and good pric. Good location and customers service . Would recommend to a friend or family. Thank you


Trilled with my CMAX!

4.7
Karen C on 08/18/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Recently returned to Sayville Ford to lease my second car because the first experience was the best one yet. Bob P. Was extremely helpful in getting me the CMAX in the color I really wanted and explaining all features of the car. Despite the wait, problems with my existing car and some issues with Ford about an expired incentive, Bob P and the management at Sayville fought to get the car to us at the price agreed on. I couldn't be happier! We were concerned about leasing another Ford after multiple break downs with my Fusion I'm happy to say I'm completely satisfied with the process and my Ford CMAX! Thanks again Bob!


My rewarding Mustang purchase experience with Shaun Blanco

5
777 driver on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Shaun Blanco has been exceptional. He is extremely knowledgable of all things "Mustang" from their early history to the current series which to me, being a "gear head", was very instrumental in my Ford dealership selection.He exhibits very cheerful enthusiasm and patience especially considering the extent of my questioning every detail ten fold!!!Upon pick up of my 2017 Mustang GT convertible, he spent the better part of an hour physically briefing me on all of the details and operating procedures of the Mustang's new technology which to this "old dog" was greatly received. Being a retired aviator and used to elaborate briefings on all technical matters, this was extremely helpful. Of course this is all available in the owner's manual but a "picture is worth a thousand words".Shaun is a real asset to your organization and his long and extensive experience in car sales will be a huge benefit to both himself as well as Sayville Ford.Respectfully,Bob Senderoff


Bought 4 Cars from this dealership..

5
tommijames on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales staff Especially Jack Frost is a great guy who thinks about his customers.. And the service dept. is great..Thumbs up for Sayville Ford...


nice people AND GOOD PRICE

5
CULHANE on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

nice people GOOD PRICE AND GREAT PRICE GOOD LOCATION. GREAT SERVICE SERVICE. PRICE SERVICE. THANK YOU FOR MY TRADE IN PRICE. i DO NEED A NEW CLICKER BUT I WILL CALL THE GREAT SERVICE DEPT


Robert Tarnowski

5
Write on 08/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was not sure what vehicle was right for me and then Rob took time to show me how each vehicle would fit my needs making my decision much easier!! I love my 2016 Ford Edge Sport. Thanks Rob for all your help making my lease a pleasure!


Quick, painless, honest

5
TheAllens on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2014 Ford Fusion from this dealership and had the best car buying experience we could hope for! After being strung along by numerous dealers, our salesman Jack Frost, turned our car buying experience around! We found him to be very much a straight shooter, a rare quality in car salesman, and a true breath of fresh air. The payment we ended up with turned out to be even lower than what Mr. Frost originally quoted us and the entire process only took about 5 hours. We drove home same day, feeling confident that we got a fair deal. But it wasn't just the numbers that made this experience great, but the comfortable atmosphere created by the dealership. We really appreciated Jack's honest, no pressure approach. We will definitely be visiting again!


Worth the wait!

4.6
Kona blue on 08/13/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

we were looking to turn in our Fusion the wait! lease early because I was never really comfortable with it. There were great incentives on the CMAX which I originally had wanted. Bob took us on a test drive and I was ready to take it home. Since none were available Bob went out of his way to check on what was coming in, changed the color on one and got us a great deal. We cancelled a contract at another dealer who had one because of the ease of our first lease here. I had to wait for it to come in but it was so worth it!


Wonderul car lease

5
Emma on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Pallizatto was professional, personable and extremely knowledgable. Bob made out car lease a very positive experience. We will be recommending Bob to family and friends.


Easy and no pressure

5
Rosemary Swank on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to Sayville for an appraisal of two cars. Shaun greeted me and listened to what I needed. we found the a great Escape and to my surprise traded in both cars. The whole team was efficient kind and courteous. I would highly recommend Sayville Ford and Shaun as a sales person. Thanks Rosemary


a pleasure in every way.

5
karacrikau on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I must say, my husband and I have never enjoyed purchasing an automobile ever before. Jacqueline Grosjean was an amazing salesperson and the gentleman Tom in finance was so accommodating . we definitely will be back, we will send all our friends and family to Sayville Ford. Thank you so much as your kindness was much appreciated!!!


The excellent opportunity we had

5
Rich on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Let's start off by saying the sales team is fantastic Jackie and Brian helped us purchase a f150 with out any B.S. there was no need for negotiations they where strait and honest last but least Jackie was beautiful to look at Thank you sayville ford Richard Sipala


Painless pleasure.

5
Charles Taylor on 08/06/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Having dealt with John for my last truck purchase, I knew what to expect. He was just as much a pleasure to deal with as last time. He is very knowledgeable about the inventory. He and his managers are fair in negotiating. Tom, the finance manager, was a pleasure to deal with as well. Overall the staff at Sayville Ford make buying your next vehicle as easy as possible. So much so we will be returning shortly for my wife's next vehicle.


Great

5
Pepperfiona16 on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would tell anyone Sayville Ford is the best all around..I recommend you see Rob in sales he made it easy and quick, so for him when you go there and Tom in financial was great also quick and to the point .The for the great service


Yay my first new car

5
christine smith on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My dealer Robert Tarnowski was amazing. I always dreaded going to get a new car because I didn't think I could qualify and I wouldn't want to deal with salesman that make me feel uncomfortable.I never had that with Rob I felt comfortable like I knew he would do right by me and he did. I also have to acknowledge the wonderful Tom who made it a reality for me to own my first new car.He was so kind and reassuring and made my dream come true.


Excellent service

5
Awilsona on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Bob was a pleasure. He was a no-nonsense guy, gave me the info I needed, and helped me track down the truck that was right for me. I will recommend Sayville Ford to all my friends, and specifically Bob, who knows trucks and did the right thing


great expirence

5
ktg on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Frost was kind, gentle, helpful,knowledgeable, courteous, very professional. He made us feel comfortable about leasing and happy to once again to procure a vehicle at Sayville ford.


for Ben Graci

4.6
janem58ataol.com on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

HI Ben, Ben you did a great job, you were very professional & you know your cars well. Sorry this took so long. We been busy & I fracture my wrist. We love the car. We still have to bring it back for the detail work to be done. I will call you to set it up on a Wednesday. Thank you again.


Never a problem

5
Nucci761 on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased all of our vehicles from Sayville since 1999, we have never had an issue at Sayville. Unfortunately, our last vehicle was totaled in a head on collision, not at all our fault but none the less, our Flex saved my wife's life. Sayville Ford, especially Cliff, made a extremely difficult situation painless, our new Flex came exactly as ordered, with no surprises, in fact payments came in even cheaper than originally quoted. I consider Sayville my dealer of choice, but also my friends.


Very friendly and easy to deal with

5
dcvent on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful and very nice. Was honest about the cars he showed me, didn't try to sell me on something I didn't want.


Great

5
Notch on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very please with service and the way I was explained everything Tony was excellant in getting things done in a short amount of time


Great service

5
Angelsorto63optonline on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service very helpful would defiantly return and and ask for Johns help I found him to be honest and straight shooter from beginning to end great job all around.


Service Team is Pathetic

1.4
Al S. on 07/29/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

Thought I was lucky. Called them up to place an order for new 2017 Ford Focus RS. Sales person told me they had one on the lot.Incredible since this model is new and has been sold out for months. 2 days later I picked up the car. The sales experience was normal. I wanted the car, paid $5K over and everything was good. Pretty standard stuff.After I received the car and had an opportunity to adjust settings to my liking I found that the rear speakers are only outputting about 10% of the volume of the front speakers. I adjusted the fader to almost full rear to try and balance the sound. It's almost there but not right yet. This also reduces the overall volume max of the front speakers. I called to make an appointment to have it check and repaired. This is where it goes bad. I requested a wait appointment, explaining to the attendant that if the appoint is made they need to make sure a tech is available at the time of the appointment. Of course this went in one ear and out the other. I show up for the appointment and the Service Attendant asks me 45 min later if my ride has not shown up. They scheduled me for a drop off appointment which means they look at it when they can. Thankfully the service attendant was able to have a tech look at it within in an hour. Ok, not great, but I waited. The tech brings over to the car demonstrate the issue, as he could not find anything wrong. I clearly demonstrate. And he explains maybe that's just how it works. Say What? I asked if he ever had a vehicle that only put out 10% volume of the front speakers to the rear speakers. ANSWER: " I don't know" This from a certified Class A Ford tech with at least 20 years experience. So sad.I was told they called Ford and Ford states there is nothing wrong. Amazing since they never looked at the vehicle. Last resort is I have to wait until another RS comes in to compare to. Either a current owner brings one in for service or they receive a new delivery. Slim chance on waiting for a new delivery since Ford canceled the last 500 orders for the year because the factory in Germany is taking a 3 week vacation. The ENTIRE factory!!!!!! Great for them.My expectations for a seemingly obvious defect:the tech would check connections to the speakers, possible a bad ground connectionmaybe a loose connection to the Sync control unitpossible a bad channel on the amp for the rear speakersOf course none of the basics were even attempted. To piss me off even more the service technician closes my service ticket. So I call him and ask why. He tells me we need to close out the tickets because it's the end of the month. But I still have an unresolved problem! He tells me he has all my information on the back of his clipboard and will call when an RS comes in to compare to. Not holding my breath for that one.Having leased or purchased many vehicles over the years I generally don't expect much from dealers. This was a straight forward transaction with very little hassle. But service after the fact is the worst. A complete lack of acknowledgement of an obvious defect by the entire Sayville Ford team. Whatever happened to "Service"? I'm not asking for great service, just normal service. Acknowledge the issue, investigate and confirm there is an issue or confirm that is really they the system operates, NOT!Incompetence on the part of tech, a complete lack of interest in acknowledging the issue by the service team. I bought the car because they were the only dealer that had one. It's new car, how much could be wrong with it?Don't patronize this dealer if you have other choices. There has to be better out there, somewhere.Maybe if they follow through I'll add some stars, but right now it's not looking good.


Mariana was cool, helpful, and a pleasure to deal with!

5
Joepop on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Staff and prices were great! We are looking forward to coming back in a few months to purchase a car for my wife! No gimmicks!


my car buying experience

5
hal on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was absolutely the best car buying experience of my life. I highly recommend this dealership to everybody whos looking to buy a new or used car


A very fun shopping experience looking for my new car

4.8
Danielc749 on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Hi my name is Daniel and I am extremely happy and satisfied with my new used car. I had a fun time picking it out with Jacqueline and showing me my options within my budget. I also have to thank Artie for helping me understand the buying process even though I asked him multiple questions over and over and over again he was funny and very helpful I can't wait to come back and visit while I have my vehicle serviced. Thanks again sayville ford!!


Misleading sales pitch

2
Ets55 on 07/23/2016

Overall Experience: 2.0

Was told Ford would "handle details" related to turning in previously leased Volkswagen Passat. Three months later I received a bill from VW for 1200.00. This possibility was never mentioned, I was told Ford would take care of everything.


Excellent dealership...excellent service..excellent price!!

5
Mikeb on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rob is an excellent salesman. He walked me through the entire process and didn't pressure any decisions, he took the time to show me three different models and explain the packages for each one. Rob recommended the Ford Edge for my needs and he couldn't be more right. I had a great experience with Rob, Tom (finance), Nicole, and the entire staff at Sayville Ford. I would Highly recommend visiting them in the future. They all go above and beyond their duty to make sure you get what you want. Thank you Rob and the staff at Sayville Ford.


Painless, Easy, Quick - Great Customer Service!

5
Emily G on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a commuter that travels 40+ miles one way to work I was desperate to find a hybrid that was comfortable and reliable. When my husband and I decided on the C-Max we went to Sayville Ford. As our minds were made up, John M. did not pressure us or try and up sell anything. He was completely understanding, personable and efficient. Rather than spend hours at the dealer, I was able to go home and be with my newborn and email all the necessary documents. Marianna was prepared, made all the phone calls before I arrived and was super friendly. When everything was ready we arrived, signed documents, made a payment and were on our way. The whole team was very efficient and down to earth. Super happy with our purchase!


Great experience

5
adelesroom on 07/22/2016

Customer Service: 5.0 Overall Experience: 5.0

I had a great buying experience at sayville ford. My salesperson took the time to show me different models with different options. There was no pressure and he made it easy to understand the pricing options. I would highly recommend him, his name was Rob Tarnowski. ILove the car, got the edge.


Quick and professional

5
nlorenzen1 on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our overall experience was great. Jackie, our sales woman, was extremely warm and professional. We felt no pressure from her, she just let the vehicle sell itself. Our overall process took maybe less than 3 hours from looking on the lot, to test driving, setting up financing and then going home with our beautiful new Explorer Sport. All the staff was warm and friendly and we had a really smooth experience with Tom, the finance manager. The dealership is clean, modern and comfortable. Most importantly, the price they quoted never went up after the financing review. There were no surprises, just an overall great experience. We now consider ourselves loyal customers!


GREAT

5
CHASE on 07/21/2016

Overall Experience: 5.0

Your Sales Men Jack Frost Was my reason for coming back. He is quite a guy.A great Sales men.He truly. cares . If only there were more like him.Thanks again Jack Frost.You made my DAY.


Shawn was professional and very easy to work with.

4.8
kimvinay on 07/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Shawn was professional and extremely helpful. We felt as if he was honest and sincere and willing to work with us. We would definitely stop at Sayville Ford before going any where else.


Jack is a gem

5
Sayvillebaglady on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I not only got a car at Sayville Ford i have a friend. They've had my business for the last 3 years and will continue to have it in the years to come


Jack calms the nerves!

4.6
mariateresa on 07/18/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

No one cares until they believe you care. Right from the moment we met, I fell into a comfort zone. I truly believed Jack cared about my needs and wants. He got to know and understand my needs and situation. I may have been difficult at times, however Jack would finds words of encouragement and while still taking my concerns seriously. I cant thank him enough for his help guiding me through a great experience and into a great car. Thank you Mr. Jack Frost


Efficient, friendly and professional!

5
Cndyguerrera on 07/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have bought our last 4 cars from Tony at Sayville Ford. The reason we return is because we trust Tony. He has made each buying experience very pleasant. He is very knowledgable, accommodating efficient and courteous. We are very comfortable with Sayville Ford and we will continue to buy cars from them in the future.


Great experience

5
Loud03gt on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jack was very knowledgeable and answered all my questions. Buying a car from sayville Ford was very pleasurable experience. I would definitely recommend them to everyone.


Great experience

5
Strictlybusiness on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Traffic no bs no pressure at all great job highly recommend the zero percent fiance was great The process was seamless everyone is very friendly


Great experience

5
Ford on 07/12/2016

Overall Experience: 5.0

Great experience, would highly recommend. Brian was very helpful and patient with us. Finance manager was also great and did everything possible to make us happy!


Great Experience

5
FordEdge on 07/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second purchase from Sayville Ford. Great experience and would highly recommend them. Buying a car can be very overwhelming. Marianna Lomuto was very professional and patient. She answered all of my questions (and there were many) to help me make an informative decision. Had no problems trading in my truck and was able to get the financing and interest rate I wanted, with payments that fit my budget. She made my car buying experience truly enjoyable.


Simcha Waisman

4.7
Simcha Waisman on 07/12/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I purchased a used car, Ford Expedition, several years ago & was very satisfied with the car and the salesman, Bob Hope.


$23,514

Mileage: 2

Color: BLUE

Transmission: 6-Speed Automatic

Body Style: Sedan

City: Sayville, NY

Engine Type: 1.5L I4 16V GDI DOHC Turbo

$24,824

Mileage: 8

Color: WHITE

Transmission: Automatic

Body Style: Cargo Van

City: Sayville, NY

Engine Type: 2.0L I4 16V GDI DOHC

$59,339

Mileage: 11

Color: RED

Transmission: 10-Speed Automatic

Body Style: Crew Cab Pickup

City: Sayville, NY

Engine Type: 3.5L V6 24V PDI DOHC Twin Turbo

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