Failed to fix my truck while under warranty
My truck started fouling the #1 sparkplug with very few miles. They would simply replace it, free of charge, never addressing the cause.At 95000 miles the truck was consuming excessive oil. ( warranty almost up)They claimed they couldn't find any damage, to "keep an eye on it "Soon after the warranty was up, I found an GM service announcement to technicians , regarding excessive oil consumption, and fouling sparkplugs.The bottom line, they didn't want to fix it, while it was covered!!!
Great service department
I have purchased several cars at this dealership because the service department does a great job of maintaining them. They are honest and don't try to push something you don't need on you. The work is done in a timely fashion and they are a pleasure to deal with.
Shopping For A New WT
Treated well. I test drove one vehicle that was not close enough to what I had been looking for. I am holding off purchase for the time being. Good experience so far.
Mileage: 85121
Color: Other
Transmission: 6-speed Automatic
Body Style: Minivan
City: Catskill, NY
Engine Type: 283 hp 3.6L V6 Flex Fuel Vehicle
Mileage: 30519
Color: Gray
Transmission: Automatic
Body Style: Hatchback
City: Catskill, NY
Engine Type: 2.0L Turbo I4 248hp 273ft. lbs.
Mileage: 24965
Color: Other
Transmission: Automatic
Body Style: SUV
City: Catskill, NY
Engine Type: ECOTEC 1.3L Turbo I3 155hp 174ft