Rydell Chevrolet Buick GMC

Brake service

Was able to get an appointment to meet my needs, and the appointment itself went quickly.

Wonderful service, easy to work with

Thank you Sam foster and Corey Eden. They were very helpful, and always was in contact with us. We love our new Buick Enclave. Rydell had a great selection. Will definitely buy from them again.

Purchase of a vehicle

Gold Star service from the sales associate (Tanner)and the manager.(Rick). Highly recommended. We felt comfortable with process and they worked to get us exactly what we wanted.

New car purchase

I started shopping for a new vehicle in April! I was able to test drive a variety of cars and learned about all my options. When I decided on the Acadia Chris Garceau was very patient and worked with me to order exactly what I wanted. He kept me updated on the 'building' process. I got a good trade in price for my car and the whole purchasing process went smoothly! Love it!

Chris Carlson

Chris Carlson was very nice to deal with, and am very happy and very satisfied with my 2017 Chevy Equinox.

Eh hhhh

Went through the buying prices and two days before I was going to purchase the car, while I had the vehicle on hold, it sold. Annoying

Great Service

Dylan and the Rydell's team worked hard to make sure that I found a car that I loved at a price that I could afford. It puts me at ease to know that my car will be taken care of by a knowledgeable and caring staff, which I would recommend to anyone!

Oil change

I was a little early for my appointment but they took me in right away. I appreciated the review of all my truck's functions when the oil change was done.

thank you, AJ!

My first time buying from a dealership, I worked with AJ Preston, and could not have asked for better. Stopped it one day to get an idea of some cars. He printed out a few for me to think about that fit for what I wanted. Stopped back the next day to test drive it and buy it. AJ made the whole process easy, stress free, was able to explain things in greater detail so I fully understood it and made sure I was satisfied with everything!! Thanks for making this big step a lot easier!

Always Impressed

Always impressed. Needed some service and a repair done recently and Rydell was fast, professional, did quality work and went the extra mile to accommodate me and my difficult work schedule.

Rydell car detail service is garbage

We paid $189 for the full detail on our chrysler 300. Left the car all day, when we went to pick it up it looked like my 3 year old cleaned it. They vaccuumed the car and they never shampooed the carpets, never cleaned the gum off the seat were my daughters car seat was and they didnt even clean the back of the seats. The manager tried to fix this but there was too much to do so he asked if we would leave it over night. We didnt so we scheduled a follow up appointment. Left the car for another 8 hours, guess what... gum still on the seats, windows still had finger prints on them and the backs of the seats still had dirt on them because they werent wiped down! I wouldnt recommend this detail/car wash to anyone! Waste of time gas and money. Thanks for nothing rydell

Why, I love this place

I went there, since I bought it there, not expecting much. I had a 4yr old car with rust spots on the trunk lid where the metal decals were attached. I had been to other body shops, just thought I would see what they would say. After checking out the area, he stated the factory warranty could not be used, as the damage was not severe enough. But, as he noted I had taken very good care of the car, and so he made me a very good offer on the repair. The repair was exceptional and I could not be happier.

Great sales

Craig Croaker is an excellent sales rep. I'm recommending him to anyone shopping for a quality used vehicle. Craig was exceptionally professional and friendly.

Awesome service

Kevin Hanson was awesome from the start! Very outgoing and easy to deal with, made the whole process work seamlessly and was much appreciated.James H over in the detailing shop did a fantastic job on my truck, the showroom shine looked awesome.Very satisfying day at Rydells, this is why I purchased my Truck from this location - its more than just the vehicle, its the service that comes with the purchase.

Superior Service!

Very impressed with Tanner T. when I bought a vehicle this weekend! He was extremely responsive, personable, and knowledgeable. I bought a used vehicle but felt like I was being treated as if I was buying a new high-end Cadillac. It was a pleasure working with Tanner and the rest of the Rydell sales staff and definitely work the drive from Fargo.

carbuyer

Tanner was a joy to work with. I would be happy to go back anytime.

Logan Carter/Sales & Leasing Professional

I was in looking for a good used car on 16 Sept. The gentleman that helped me was Very good at answering my questions and was very good at knowing the cars he was showing me. I took several cars for test drives and he worked with me all afternoon. I was very impressed with his knowledge and courteous service. Thank you Logan.

Great service

Perfect service! The repair was done right on time , and my vehicle came back better than expected, great job. Thanks!

Curtious, friendly servive that met my pacific needs

I work very long hours away from home and find it difficult to make an appointment with anyone.I went to Rydell Chevrolet for service on my 2007, 2500 Duramax pickup at 2:00 pm on a Saturday afternoon. The service manager Ken was very helpful in listening to my problem, an engine light on that had been giving me problems for some time. Ken let me bring my truck in and he personally hooked his computer up and read the stored information off the truck. Ken talked the mechanic and told me the problem and what it would cost to fix. Rydell fixed my truck and had me on my way by 4:45 pm. Zach Sieracki even added the cost of some additional parts I wanted from the parts department to the service bill that I already had making the payment under one transaction. Very pleased with all personnel and service.

A.J Preston

From the moment AJ walked out onto the lot to greet us and introduce himself, I knew we had the right guy! He asked what we were interested in and to be honest, we were not positive at that moment! He sat down and we just talked, discussed our pricing range, everything we were looking for in a vehicle. He did not push at all, he truly was there to help us get what we needed and what we could afford. He is not a pressure salesman by no means. My husband John has worked in the service dept at different dealerships over the years and he said, " This is by far the most pleasing experience he has ever had dealing with a vehicle salesman. That speaks volumes for A.J.! We both plan to spread the word to go see A.J. for ANY vehicle needs! We are extremely pleased with our purchase, with the entire encounter. Thank you sooooooo much. I'm sorry, I do not remember the name of the gentleman who helped with our financing, but he to was amazing :)

Once sale was done.. so was customer service

I called to request warranty work on my Equinox on Wed. and talked to Service.. who were going to call me right back. Thursday I called again talked to a sales person whom was going to get it lined up and call me back. Never happened. Friday I called to speak with Corey whom I bought the vehicle from. Went to his mail box which is full so was unable to leave him a message. So I then requested a different salesman. I spoke with Ben Peterson ( I believe) he was very helpful and got the appointment taken care of. The Service person called to schedule the appointment within a half hour. Then Ben called back on Saturday to make sure I got an appointment and he sent a PO in for the repair. ON Tuesday I arrived at 4:35pm. The person that helped me was very nice. He told me it would be going right back and it shouldn't take too long. 2 hours later I went to the back to see if my equinox was ready. He stated that he would go check. He went back and said there were only 2 mechanics and it would be about 5 minutes. It amazed me how other people came and went with their repairs while I sat and waited. The fix was a .6 job..to replace a RR tire pressure sensor.. why did I spend 2.25 hours of my time at Rydell's?? I felt like my time was not worth anything to your company. IF you only have 2 mechanics on after 5pm.. maybe you should schedule accordingly.

Zack the great

I was at Rydell GM Auto center with some issues on my 08 Colorado. Iam so pleased with the service provided by them. Thanks lot for Zack from service, Rudy & Ned from PDQ for finding solutions for those problems in my pick up and also for the overall inspection done by service and quick service. Once again thanks Zack you are awesome. 5 star service from you.

Excellent Customer Service

Rod Troftgruben provides EXCELLENT customer service! I highly recommend Rod & Rydell for any & all vehicle service.

I was very satisfied with my experience

I enjoyed my experience buying my new Malibu and the salesman was very knowledgeable and thorough

Excellent auto body service!!!!

I had some warrantee auto/body work done on a new vehicle (a small tweak that took some time to get to the fix at hand). I need to compliment first Dave, an estimator- henceforth Brian Hill another associate and Terry the body tech (may I say the finest). I was greeted with great courtesy by a very friendly staff of receptionists. From that point, a prompt time in getting the vehicle in...all be it the work took longer than anticipated, however Brian and Dave cordially kept me informed of an approximate time of completion. Customer service at it's best! Compliments also to Randy S for his apparent inspiration to his staff toward "customer service". This is a professional dealership and in my opinion deserving of a huge compliment...Thank you for the great service!A happy customer.

Great service

I looked at a vehicle online and was contacted promptly by someone who then had a saleswoman named Wendi contact me. I was texting with her for about 3 days and after dealing with me going from a 2015 Cruze to a 2011 Sierra to a 2016 Cruze and finally deciding on the 2015 Cruze plus changing our appointment ahead a day she had everything set up and ready for when my girlfriend Wendy and I got there..We were in and left with the car in less than 90 minutes...Very good service...from everyone. ..

Great sales experience!

Salesman was excellent, answered all our questions,and got us the best deal! He was very patient and flexible during our visit. We will visit Nate again!

Outstanding Service

My Husband and I appreciate the great service received from Nick Maro and all the staff at Rydell Chevrolet. If you need a new car or repair on your old one go see Nick at Rydell's you will be very pleased with the service you receive.

Great customer service by Tim Granados the PDQ Mgt

Tim Granados has great customer service skills. He was very helpful with my situation. I would definitely recommend him to anyone. Great person.

Car serviced

Prompt service, friendly staff as well. Very satisfied !

Great service!

Great service! Thank you, my repairs were done right on time and my service writer was very hepful.

Above and Beyond!

We just purchased our 3rd vehicle through Craig Croaker. He has made sure we were completely satisfied with our purchases and followed up on requests we have had. Craig answered all of our questions and was very easy to deal with. I would recommend Craig to anyone looking to purchase a vehicle.

Collision Center

The Rydell Collision Center did a wonderful job with my Traverse. They went above and beyond what was necessary. I appreciated their professionalism and courteousness. Annie kept me updated throughout the whole process and Tyler did a phenomenal job of repairing my car and vacuuming the inside.

great service

From the time I brought the vehicle in all aspects were explained thoroughly by the service tech, Gary Ramberg. All repairs were completed in a timely manner, and when I picked the vehicle up everything was explained to my satisfaction. Great experience.

Always great service

Worked with Dave in the body shop. He made the whole repair process seamless and stress free. He took time to get in contact with my insurance company to save me the time and effort of having to do it myself. He was also very good about staying in contact and getting back to me in a timely manner. Would recommend to anyone! Thanks again Dave!

Great experiance

Very friendly and helpful staff. Amazing job on paintless dent removal. Cant even tell where the dents were. Very happy with the service and very reasonably priced. Would recommend this service and any others at Rydells to everyone.

Rydell's of Grand Forks is a great dealership

I have purchased or leased many vehicles from Rydell's over the years and have always been very satisfied with the vehicles and the service I have received. The salesman for the last three or four vehicles I've acquired has been Joe Garceau. Joe is great. Always courteous and helpful. Even when I am not in the market for another vehicle, I can stop in at Rydell's and talk to Joe about the new models and their features and he always has time to discuss them with me. My wife will probably be looking to replace her Buick Encore (a great little car!) this fall and we for sure will be returning to Rydell's and Joe Garceau.

great service

Zach did a great job explaining everything. The customer service at Rydell is always awesome!

Just great!

ZACH SIERACKI in the service dept was very professional and did an execellant job to help me.Also went to the body shop to have some minor repair and BRIAN HILL was great source of information.courteous and helped me trmendously GREAT SERVICE AND BODY SHOP.These two professionals know what there job is

Excellent customer service

Customer service was great when scheduling my maintainence appointment. She gave me excellent directions to the designated 'appointment lane.' Mr.Robles (the service writer) was very cheerful and polite when I arrived for my scheduled appointment. He explained the services that were going to be performed, approximate wait time, where the lobby/ waiting area was, excorted me there, and came to get me when the job(s) were finished. Great service times (was finished sooner than estimated), friendly service technicians and overall a beautiful facility. Give Mr.Robles a raise! His smile and excellent customer service attitude made my day!

Great Service!

I have never had a negative experience with Rydell's. If a problem arises, they are right there, ready and available to fix it! Thank you so much for your service!

Very satisfied Rydell customer!

I couldn't have asked for a more friendly, prompt, or helpful team than Rydell's body shop! They got my car looking awesome again! Rydell sure is the place to go. Thanks a bunch!

Oil Change, but much more!

Rod Troftgruben did a great job of getting my wife's car in for her appointment (oil change), and getting me a ride to work. He called (and I received an email) when the car was ready and what was done to it. Rod also explained again what the technicians had found (leaking seals) when I came to pick up the vehicle, and said it was under warranty so no cost to me!

Service on vehicle was great

Great quick thorough service from friendly people today.

Great Experience

I've recently purchase my 5th or 6th vehicle working with Craig Croaker. I continue to return to Rydell from Alexandria, MN for what I consider his trustworthy assistance. He, & his entire behind the scenes team, take the time & effort to explain all the facets of the transaction to my comfort. Thanks to Craig & all the Rydell's team. See you next time!

Thanks Dave Lueker and all at Rydell Collision

Thanks, Dave Lueker and all at Rydell Collision Center, for your very attendant, quality service -- keeping me posted at every new turn of dealing with my insurance company and then doing the repair. My vandelized Ram 1500 is completely restored to the beauty it first had!! The quality of your work is absolutely perfect in my book!! And I knew it would be; that's why I chose Rydell!! Thanks again, Dave and all responsible for this perfection!! Keep up the good work, Robert Sedorook

Above and beyond

I received amazing service from Craig Croaker and Bobby in finance! They both went above and beyond for me. They both also treated my sister and I like we were their best friend. They laughed and joked with us, took pictures, made us feel completely comfortable, and went to work for me to get me into the care that I wanted. I was soooo happy and excited when I left the sales lot! I will definitely go back again as well as refer anyone to them. They even got my sister's car washed for free! It was the best time I ever had buying a vehicle. Koodos to both of them. The rest of their team was very nice to us also!

Thanks rydell for the great service

Thanks to the service department and Gary Ramberg, I brought my car in for new tires and because of their inspection they found a transmission leak which I would have never have noticed which was coverd under the warranty also I thank you Gary for the loaner vehicle and the ride home, I give you a five star plus bob Ashley

good service

brought my pickup in for service. i was not sure what the noise was. gary ramberg helped me out the mechanic diagnosed the problem. it was fixed fast and correctly. i really like rydell's nice care. my wife and i have purchased 5 vehicle's from rydell we are happy and satisfied customer's. good people at rydell thanks

Good service

Good service, very friendly to work with, awesome salesman. Helped me with insurance set up and set up multiple car test drives. Was very patient with me and recommend him to everyone

Friendly, Clean, Fast Service

Brought the car in on a Saturday at 3:30 p.m. without an appointment. The car was ready the same day! Happy with the senior discount.

Quality Service

I had a great experience working with Ken Carlson and Gary Ramberg. I needed an update done to my 2016 Equinox. They said it would take an hour or so. I didn't have the time in my schedule to wait so they scheduled me when it was most convenient for me. These guys really know what it means to deliver quality service! Thank you!

Car repair

Our recent trip to Rydell's was to find and correct a number of fluid leaks. When the diagnostic work was done, fit was followed up by a phone call to us to see if we wanted corrective work done. We were called when the work was completed. All the folks at Rydell's were most helpful in answering any questions we had.

Superb Service from the Collision Center!

This is not the first time I've worked with the Collision Center (and David Lueker). As had been my previous experience, the service was exceptional. I appreciate the responsiveness, attention to detail, courtesy, and overall great customer service. David had to have multiple communications with the insurance company of the person who rear ended my vehicle - and I called him several times too. He was always so polite and helpful. The repair looks great - and my vehicle was cleaned from front to back, which was a treat. Thanks again David!

amazing, good quality used cars (great pricing)

I worked with Steve Atkinson very nice guy and very helpful. Thanks Rydell for my new used car. would definitely recommend anyone, so go in and check out the inventory so many nice vehicles at great pricing.

Service

Gary Ramberg does an awesome job for me when it comes to servicing my two cars I purchased thru Rydell. Oil changes are an awesome experience!! Love the scheduled oil change lane and the car wash is now my favorite. I am a Rydell fan!!

"Great Service"

The service, support, and workmanship were excellent!! I can't thank Ann enough! She was great to work with and what an asset to Rydell!!

Rydells a MUST for sales and service!

I went in for a scheduled oil change and in the process they discovered a nail in my tire. Since the service department is separate I thought I would be waiting hours or even a day or two to get it fixed and didn't know what I would do because I live out of town but they got it fixed right away and got me on the road in record time. I moved to Fargo but still return to Rydells for sales and service of my vehicles and this experience is another example of why I keep coming back year after year. Thanks Rydell's!

Awesome sales personal, customer service excellent

Your salesman was very courteous, had very good customer services, kept me informed through e-mails about certain type of vehicle I was looking for to own. Excellent work.

Great Service

I like how friendly the staff was and how easy it was to find a time that works for me

Great service !

repair work was done in a timely manner and everything now works the way it should.

Very professional sales person

I inquired about a vehicle but did not purchase one from them but they treated me like I mattered and thanked me for checking them out

Amazing overall

How awesome they were at being able to find someone to finance with and being able to get then to work with my money!

My Blessing!

If you want an upstanding sell person who is true to himself and true to his craft, then you need to call upon Logan Carter. This youg man went above and beyond his call of duty and God performed a miracle for me through Logan. As long as I live in Grand Forks, he will have my support and business. Be blessed Logan see you soon...! :)

GREAT!

Nate made everything so easy! I was so nervous, but he put me at ease and explained everything in a way that I could understand!! Great experience overall!! Thank you!!

New Michelin Pilot Sport A/S for my Audi S4

Kevin Hanson did a very fine and professional job when I had my car in for new tires and alignment. The mechanic, Charles, was very knowledgable about what he was performing and had some good jokes,too.

Quick and convenient service

The Rydell's staff immediately look at my vehicle for an estimate. Following the estimate they broke down everything that needed to be repaired to me (which was nice because I don't know diddly squat about cars), then swiftly scheduled me an appointment. My vehicle looks great, it was repaired quickly and not to mention every member of their staff that I met was friendly. Great experience.

Salesmanship is what sold me my vehicle.

Bryn Seay was the best thing about buying my vehicle at Rydell Chevrolet. As a sales person, he helped me find a vehicle with his expertise and sincerity that made me feel good about the sale. I truly have not had an experience of purchasing a vehicle like the one I had at Rydell Chevrolet.

Prompt, great service for repair

Dave and the staff at Rydell Collision are wonderful to work with. I damaged my Buick on Wednesday evening, and the replacement part came in by the next Monday. My car was as good as new by Tuesday morning. They even cleaned it inside out, and it looked super! The cost of the repair was reasonable, and the staff were friendly and helpful. I definitely would recommend going to Rydell Collision Center.

Great Customer Service

I recently bought an used GMC Yukon from Rydell's. I usually don't do reviews but, i had to put one in for Steve Atkinson. He polite, friendly and easy-going. He fixed all my concerns that I had with the vehicle before I signed any papers. I would definitely refer any friends of mine to him for a pleasant car buying experience Thanks Steve!

Zac Sieracki is the best!

I just want to say that I was very impressed with Zac Sieracki in service. I had a different service man for some warranty work. We were waiting for a part to come in and a month went by with no response. I called. I left a message on Zac's phone ( my original serviceman was gone) and he promptly got back to me. He checked on my part it was in and got me scheduled for the next morning. I am so happy with the way Zac treated me on the phone, very professional! I must say from now on that is the only one I will be asking for. Thank you Zac! And way to go Rydell's for getting top notch service people!!!

Fast Service

I brought my 2015 Chevy Cruze in to do a minor repair and Gary Ramberg was right on top of things. Very professional and polite, Got me right in and out wasting no time at all. Very fast and great service. No doubt I will bring my car to Rydells anytime. I know I will have great service. Thank You

Great car buying experiance

My poor Avalanche had had enough. After countless operations on it, I felt like it was time to set her free in a pasture owned by someone different. I called the dealership in the morning and my phone call was answered by a nice young chap named Sam Foster. I explained to him that I was looking for a brand new fully loaded Z71 Colorado and that I'd show up around 2pm. At 1:50 I showed up (if you're not 10 minutes early you're late) and he was just pulling a car up front for me to look at. We took it for a test drive and I fell in love with said Colorado. They took my sad Avalanche for a test drive and gave me more than I thought they were going to. Now granted that I had already gotten pre-approved from a bank for a loan, I was in and out of there with a new vehicle in 2 hours. In the downtime, while papers were processing, him and I engaged on some serious golf banter. Never at one moment did I feel like I was being swindled, or hoodwinked in any sort of way. My experience was quite pleasant, and I was lucky enough to be in there while they were moving ZO6 Corvettes around (stimulating.) All in all, if you're looking for a new Chevy, swing by Rydell's and ask for Sam. Maybe you'll get some golf pointers, too. (He has his PGA card.)

Used Car Purchase

I recently purchased a used car and was impressed with the over all car buying experience. I delt with Steve Atkinson who made my car buying experience painless and enjoyable. Thanks again Steve.

Great Experience

My poor Avalanche had had enough. After countless operations on it, I felt like it was time to set her free in a pasture owned by someone different. I called the dealership in the morning and my phone call was answered by a nice young chap named Sam Foster. I explained to him that I was looking for a brand new fully loaded Z71 Colorado and that I'd show up around 2pm. At 1:50 I showed up (if you're not 10 minutes early you're late) and he was just pulling a car up front for me to look at. We took it for a test drive and I fell in love with said Colorado. They took my sad Avalanche for a test drive and gave me more than I thought they were going to. Now granted that I had already gotten pre-approved from a bank for a loan, I was in and out of there with a new vehicle in 2 hours. In the downtime, while papers were processing, him and I engaged on some serious golf banter. Never at one moment did I feel like I was being swindled, or hoodwinked in any sort of way. My experience was quite pleasant, and I was lucky enough to be in there while they were moving ZO6 Corvettes around (stimulating.) All in all, if you're looking for a new Chevy, swing by Rydell's and ask for Sam. Maybe you'll get some golf pointers, too. (He has his PGA card.)

Satisfied Canadian Customer!

Staff -- even those I didn't directly deal with -- were all friendly and polite. The waiting area was clean, spacious, and full of choices. Service was prompt, thorough, professional, and reasonably priced!

NEW PICKUP PURCHASE

We were looking for a leftover '15 pickup and were wanting something different than what they hadin Grand forks. Got one from over from Minot that we liked. Great!

Great Experience Every Time

As always, Service Advisor Nick Maro's attention to detail, flexibility, and professionalism made my experience at Rydell's an excellent one. I appreciated the personalized and friendly approach of all the Rydell employees I encountered during this visit. Thank you for your continued dedication to great customer service!

Great work

Everything was great. Wyatt Thompson did great work on my vehicle and Travis Bursinger was friendly and very thorough in his explanation of the work being done.

Great Service

This morning the hood on my trailblazer was in serious need of repair. I called Rydell in Grand Forks for assistance. I was able to bring my vehicle in immediately. I was overwhelmed by the excellent service that I received. I found the service department and my service consultant (Kevin) to be extremely professional, reliable, efficient, and trustworthy. I am new to the area and feel blessed to have found such an excellent place to maintenance my vehicle. Thanks so much, Rydell!

Great Service!

The issue with my truck battery was resolved quickly and the customer service was excellent. I will make sure to refer friends and family to Rydells.

Great service

Gary Ramberg was very helpful when my vehicle needed service. He explained everything in detail and checked on my warranty to make sure what was covered and what was not covered so I didn't have to pay any additional money.

Great service at Rydell's Collision Center

Friendly, courteous, expert service! Anne O. & Nick S. should be commended on their professionalism and excellent customer service!! Great job all around! Highly recommend to everyone!

Excellent service

We came in just looking and knowing that the dealership hours were close to closing, but the salesmen continued to help us with all and every question, we ended up leasing exactly what fit our needs and wants, I was also very impressed that the salesmen was willing to make the deal smooth and we ended up leaving 20 minutes to 11 pm with a deal set in place. Never been to a dealership that would ever help a customer that close to closing time. Lakeith was are salesmen and he is very good at finding the right fit, and is very good salesmen.

service dept

Gary Ramberg was very nice person to work with he explained to be what they did he is a friendly person I really appreciate his help.

Front end alignment & repair/79 IH Scout

Gary Ramberg, immediately was interested in helping repair & align the front end of my 79 IH Scout vehicle....! Found the problem, ordered the part, hand it installed on second visit and was very professional and articulate on the work needed to make it wear the tires evenly and steer correctly.. ! Great service writer, very happy how I was treated.....! Michael

Great Service/inspection

Gary did a great job handling the service for my truck.

Strata

Completed repair was well done. Gary was helpful and did what he said he was going to do. Car was done when promised.

Friendly Service

They were really helpful and friendly, and they worked around our schedule!

Used Car Purchase

I worked with Bryn Seay, and he was great! we were able to do the deal online, all I needed to do was show up and test drive the car and sign the papers. highly recommend

Great Service

Nick does a wonderful job and takes the time to make sure I understand the service required for the vehicle.

Great service exceptionally clean facility.

Fred made me feel relaxed and I got the best deal and help. I will definitely purchase from Rydell again.

Great customer service and quick turn around!

My 2011 Malibu had a cracked Windshield and was way over due for an oil change. I contacted Nick Maro as he was the one I worked with last time my car was in for recall work. He was able to get my car in before my weekend trip that I planned. He contacted David Lucker in the body shop and quickly got in touch with me very quickly. I got my Windshield fixed and my oil changed! When I came to pick it up they have even washed it! My car looked brand new! I was so happy! Once again great customer service.

Service

Dropped off my truck for front end alignment after installing a leveling kit. Had a on line coupon that saved me $40.00 great deal

No Hassle

Very good service. Picked up my vehicle through work-life center, completed the service recall, and delivered back my vehicle to place of work. Made the process very easy for me to get the service completed.

Rydell Employees Care About Their Customers

We truly enjoy having Bob Kvasager as our sales person. He's extremely knowledgable, very friendly, always returns our calls, and is so easy to visit with. Bob never pressures us to buy and is very patient and kind. We really appreciate having him as our go to guy when we want to do business with Rydells.

Great Service, Good Salespeople

Our salesperson was very good. Explained every question we had. We actually have been looking around for awhile at different dealerships. Main reason we came back and chose Rydell was our first meeting with Tanner Trosen. We felt comfortable with Tanner and felt he was not trying to push us into something we did not want.

Excellent service

I dealt with Eric Johnson. He made the process and experience uneventful. Did an excellent job explaining and answering my questions. I will recommend Eric to my friends and colleagues.

Great Service

When I drove in both lanes were full and I thought this is goingto take some time. I explained my issue and was told it would take 20-30 minutes. I was on my way in 20 minutes.Excellent!

GREAT SERVICE.

The work was done on time also the service person was very informative the dealership offered a ride .thank you.

Great service, facilities and staff

I didn't have an appointment, but the staff was able to fit me in. They were great to deal with. All staff interact with customers in the waiting area. I feel welcome in your facility, and the staff are professional and kind.

Great Service

They were able to find the problem and fix it. They also fixed the recall work without being told about it, and they looked into the warranty coverage.

You need to give Rydell a look!

Jesse Chavez made this an excellent experience, and Ben also played a big role in our decision to buy from Rydell.No pressure, just a fun and professional atmosphere.Rydell also had the best deals. We had given a couple other dealerships a chance to gain our business, but they couldn't come close.

great service, people and facilities

all employees were very professional and knowledgeable of how they did their jobs. i was very pleased with the people and the facility.

Body Shop Rocks!

I was very pleased with the level of customer service and their follow-through. This shop was very easy to work with and overall, provided a very pleasant experience!

Great Sales Rep

Chris Garceau was excellent, I got the vehicle I wanted at a fair price. He stayed late with us to get all the paperwork completed, you can't ask for more than that.

Got more than I planned

I met with Tanner to look at a used van I had seen on their web site. We took it for a drive and when we got back Tanner asked what I thought. I had never had a van and told Tanner that it wasn't what I was looking for. Their was no hesitation as Tanner said "that's fine lets go look at some other vehicles". Being on a smaller budget I was concerned what I would end up with. We went and looked at a lot more vehicles than I thought I could get and was shocked at the Buick Lucerne he and his crew where able to get me into. It was way more than I ever expected especially never dealing with Rydell Chevrolet. I have driven it for a week and couldn't ask for a better car. Anyone looking to trade or buy a vehicle outright I would suggest stopping by Rydell and give Tanner a chance to show what he can do for you.

Scheduled lube, oil and filter

Excellent service and timely. They were ready for me on arrival, and included a free tire rotation on my recently purchased vehicle.

Excellent Car Buying Experience

Yesterday we purchase a 2014 Dodge Ram from Rydell. Our salesman - Sam Foster was extremely helpful and courteous. He had 2 vehicles moved to the front of the showroom by the time we had arrived so there was no wandering across the lot looking for vehicles. Sam was very good to work with and made the car buying experience quite good. A 2 hour experience which went well. A1 rating for Sam.

Professional sales department

I had been looking for a vehicle since July and went through a few salespeople in the process. Arden was able to understand what I needed and get me into the right vehicle.

Good service, so far

My experience as of now is excellent but then I have had this issue "fixed" once before so overall it all depends on how long this "fix" lasts.

Nick treated me as a valued customer

got everything done in a timely manner and done well. everything that was done was explained to me in a way I understood. Nick was my service person and I will ask for him again.

Great Service, PDQ

The PDQ folks were quick and very friendly and easy to work with. I won't bring our vehicles anywhere else!

Great service!

Very friendly and knowledgeable staff. Wide variety of vehicles to choose from. I told Chris what I was looking for and he found me the perfect vehicle for a responsible price.

Great Experience in Service and Detail!

Would like to Thank Gary Ramberg in Rydell Service for the Great Experience we had. We scheduled a drop off time in the early morning to get a Oil Change, Tire Rotation, Service Check Engine Light, and a Issue with the AC Adapter in my Wife's 2014 Traverse. Gary kept me updated along the process and had everything Serviced and Repaired the same Day. Had enough time to get a Express Detail from Aubrey Crane and her staff in the Detail Shop, another Fantastic Job!. Delivered the Traverse back to my wife and she was very Happy. Thanks Rydell for being Fast, Fair and Friendly. Great Experience!

Best place to buy a vehicle!

I got a great deal, everything was fast and easy. Car was ready when we got there. Awesome rebates and financing.

Rydell is the best!

My husband bought a pickup at Rydell many years ago and we hadn't been back because it is so far from where we live. However, I noticed a couple vehicles online at Rydell's website that I was interested in so decided to send an email. Jesse Chavez answered my email and worked with me. He is the best salesman I have seen, which is unbelievable because he is so young. My husband and I have purchased vehicles at many different places and have a combined total of nearly 100 years of buying. This is the best experience I have had. Thank you, Rydell !!

Great Service

I am grateful to Rod Troftgruben; the service technicians, and the entire team of service advisors at Rydell's. My vehicle has 110,000 miles on since new and has always been serviced at Rydell's. I wouldn't have gotten this far, this safely, without the time and attention of those folks at Rydell's. The help me take care of my vehicle investment and I am grateful for their continued advice and assistance in keeping my vehicle on the road. More than a service department, Rydell's Service Center is a SPA for Chevrolet Impala. If my car could talk, it would say Thanks for taking me to Rydell's!

Great service and experience.

I haven't purchased a car through a dealership in 30 years but would again at Rydell. Your people are extremely professional and knowledgeable.

Great service

The service was done promptly and in the time stated. The saleman (Arden ) was very helpful and along with service emails keep me updated. Thank you

Fast service, friendly people.

Fast and friendly. I was even a little early but they still got me in right away. We service both of our vehicles at Rydell.

Great Service

Travis was great at ordering the part we needed and then getting us in. Thank you for the great service, it means a lot in a society that where great service is hard to find.

Good Service, Friendly Staff

I had an oil change done in PDQ, I have hade many done over the years. I am always greeted by the friendly staff and they get the work done in a short time.

Great service

I brought my truck in for a oil change, bad battery and the autostart wasn't working. Autostart still isn't working, but I know Rydells will take care of it.

Great Service

Very good service. Kept me updated on everything happening with my vehicle. Set e up with a rental right away do I didn't have to wait.

Very professional !!

Worked on care in a timely manor, completed work and informed us right away. Asked if we needed a ride to or from any where. showed great care for people and car. Thank you.

Stuff Happens

I ordered 2 new tires for the front of my car & all wheel alignment. As things sometimes go, when I got there for my appointment my tires had not been ordered. However, everyone there was extremely concerned that I get taken care of. I live 77 miles from G.F. They gave me a rental & paid for my gas. Stuff happens & Rydell's staff made it work out just fine. I really like my new tires & I will be returning to all my service. Thank you!

HORRIBLE

Worked with Jesse recently on buying a Tahoe. When asked for a car fax report was told he reviewed it and didn't find any issues, then when I pursued the report, was given access to some other type of report which I found unsatisfactory. As I live a ways away from the dealer, Jesse knew it would be about a week before I could come and see it, I inquired if anyone was seriously interested that he was aware of, he completely avoided answering this question several times before I finally received an answer. Then I wanted to see best and worse case on financing, because I already had arranged it but wanted to be sure, I was told he wanted to pull my credit. I told him an approximate credit score and requested some possibilities of financing options, he COMPLETELY failed at getting me any sort of options instead was asking about what I wanted for payments etc after several requests for financing options. Lastly his last email to me was inquiring about financing sent to me at 1:00 pm On Monday inquiring about more financial information ( which wasn't provided) did not inform me the vehicle had been sold on the previous Saturday. This has been a horrendous experience with much more stress added because of the incompetence of a sales person.

great service

Our salesman was very easy to work with and listened to what we needed. Had to work a little harder to get what we thought our trade was worth.

Great Body Shop Service!

Stopped into Rydell's Body Shop after 5pm Wed Nov 25 (the eve of Thanksgiving Day) to see if a recent black scuff mark could be buffed out of the door handle of my white 2015 GMC Sierra. Anne Ostlund immediately had me bring the truck into the shop and buffed the black scuff out right then and there. I was in and out of the shop in less than 10 minutes. Great service after the sale. Thank you Anne Ostlund.

Rydell's has great service

I waited for 45 minutes for the courier to give me a ride to work.Richard Stallmo noticed and found someone immediately to give me a ride. Thank you Richard!

Sam foster is the best

Quick fast and knowledgeable sales and finance staff! Your the best Rydell!

excited to work with me on my purchase

worked with me to come to a mutual agreed price with trade and new vehicle.... discussed all things related ttoward the final purchase. took time to explain things l didnt understand... thanks Jared

Service quicker than my return to the department.

When have lots of things like big sales events going on should have service call cell or give a buzzer like restaurants do to have you return to the service dept.

Great service, Friendly people

Came in for an oil change, was Informed there was a software update available for my vehicle. The shop got me in right away.

Oil change and tire rotation

Very good job and Rudy is a great guy to welcome you to Rydells. He is very helpful. You have a good man working for you.

Simply the best car dealership anywhere period!

My Salesman, Chris Carlson, went above and beyond to help me find the perfect vehicle, show me all of the bells and whistles and how to use them, and most of all I felt like I was the most important customer in the dealership. What a great place to buy a vehicle!!

Made easy!

I am so happy and relieved I chose Rydells! Joseph Garceau helped me through my first ever experience buying a vehicle and made me feel comfortable and appreciated. Professional with just the right mix of casual getting to know ya conversation. I consider him a buddy! Thinking I Might trade in every year! Thanks Rydells!

Great people,clean dealership,well organized

It was very good. Sam Foster and Jim Web were very helpful and accommodating. Great Guys. Top notch dealership with no hassle.

Why didn't I come here for my previous vehicles?!

Very clean dealership and excellent helpful staff. Walked me through everything to get the vehicle I wanted. Always coming back to this dealership

Great Service

I am very impressed and pleased with the service at Rydell's. Rod Troftgruben went up and beyond to help me. Thanks Rod!!!

Great, timely service

My new vehicle was pulling to the right. I talked to Ken and got an appointment for it the next day. The service crew did a fabulous job getting my alignment done in a matter of a few hours. Always get A+ service at Rydell.

Overall exceptional experience!!

We came down to Grand Forks from Winnipeg, the car developed a problem, and your dealership was able to help, in a timely fashion. We were very impressed with the whole service group, including the customer lounge, ie: drinks snacks etc. We do not have anything like this at the dealerships at home. Very impressed!

Great service and resolution of repairs

I brought my 2008 Impala in for an oil change and right from tire pressure sensor. While attending to these needs they found a power steering fluid leak, oil pan gasket leak, and intake manifold leak. All were repaired under warranty which was great. I am rather concerned that all these problems occurred to a vehicle with about 40,000 miles but was very happy with the resolution this time.

Great service

I recently had my oil changed and serviced. I was immediately greeted by a young man named Justice Bauer who informed me of what they would be checking on my car and then took me to the area where I could have coffee or hot chocolate. He came back shortly and explained what had been done and explained the inspection sheet. Justice was a very nice and helpful young man. I would defiantly recommend Rydell for the great service and the friendliness of all the workers and especially Justice Bauer. Thank you

Prompt service

As always, Rydells service techs are very professional, prompt and courteous. We really appreciated the quick service we received on our last visit.

great service

I recently had some damage to my truck and had Dan from the body shop do an estimate and I had the work done and was very impressed with the service . I have used your shop before and will again. I also was impressed with the way they washed my truck it looks like new .Dan E was very professional and helpful.

Great service

Jeff Panzer was great and got us into many different vehicles and we found the one and went with it.

Great service

Bob and Gaylen were both very helpful in getting me my new truck there was never any pressure I already have recommended a couple of co-workers to them. My overall experience with everyone I have dealt with at Rydells has been awesome. I'm very pleased thank you

I love Rydell!

I had a great experience working with Scott Pearson. He worked very hard to get my lease ready in a very short time frame! I love my new 2016 Chevy Equinox! Thanks Scott!

Great buying experience

I recently purchased a new truck from Rydell Chevrolet. Chris was my salesman he did a terrific job answering my questions and really took the time to make sure everything was perfect. All the employees I interacted with during my new vehicle purchase were very friendly and accommodating.

Great customer experience!

Chris, Bobby and Alex were fantastic. They were efficient and ensured all of our questions were answered! We will definitely be back.

New tires and low bean headlights adjustment

Everyone at the Service Desk worked well with me - communication was excellent. They did forget, however, to fix headlights and i had to make an extra trip to dealer, but they gave me a ride which helped. As to the low beam headlights on the Acadia they came out of the factory being low and i still don't like them and believe they are still too low. Rydell adjusted them for what is now the third time and i believe they are still wrong. Rydell charged me $20 for the adjustment which is inappropriate considering they were wrong and low from when i bought the car new two years ago.

Great service, friendly sales staff

Dale Davidson was the one who helped me purchase my new vehicle. He was very helpful it all went very smooth and I'd definitely recommend him to others.

Great service

Didn't have to wait in line forever. Servicing time was quick. Service people were easy to deal with. Great service.

Great service

Very helpful and made sure I was happy with what I was getting. They will walk you through everything to make sure that you understand everything and that you are getting everything you need.

Great Service

I arrived at the wrong time for my service. However the Service Team was able to fit in my appointment and take care of my oil change very quickly.

The showroom was clean,the car wash did a great jo

All of my questions were answered and everyone was nice. Everything that was done to my GMC Terrain was explained. I will be back

Great Salesman - Dan Lizakowski

Dan Lizakowski is a genuine and down to earth guy who assisted us with purchasing our new Cadillac SRX that we love!

Justice Bauer - Exceptional PDQ service

My recent trip to PDQ was completed very quickly and very courteously with complete explanations of the service by Justice Bauer. He also very kindly assisted me in getting information about tires I needed to get for another vehicle. He seemed very mature and professional for such a young appearing man. I have used Rydell services for almost 30 years and I have no hesitation in recommending them to anyone.

Great service department

We have always had great service at Rydells in Grand Forks. The employees are very prompt, polite and always professional. Facility is clean, bright and vehicles move through very quickly in the service department.

Head & Shoulders above the rest....

Gary did an outstanding job of keeping me up to date on the progress of the work done on my vehicle. Fast, Friendly & Convenient!I highly recommend Gary / Rydells - it just doesn't get any better!

great and professional customer service

Nick Maro took very good care of me by ensuring my Silverado got in for maintenance in a timely manner, get me informed throughout the process. I look forward to working with Nick on the future needs on my truck should they arise.

Greast and knowledgeable sales staff

I had a very pleasant experience in the purchase of my new car. The salesman was very informative and very easy to work with.

Awesome customer Service

The gentlemen at the counter where you pay for oil change. Was awesome, he had great customer service was very helpful.. I can't say enough good about him... I wish I could remember his name.

Great service and lots of inventory to choose from

Chris the salesman was very helpful and knowledable about the vehicles I asked about. He also was very patient and you didn't feel rushed at all.

Great Car Buying Experience!

Steve Emmons and Josh Barker in sales are great to work with! Answered all of our questions and made sure I got the best deal. I love my new GMC!

Clean comfortable facilities, oil change and tire

Best dealership and service department I have ever delt with. Oil change and tire rotation only took 20 minutes. Outstanding job!

Great Customer Care

Always a great job done by Rudy with the oil change and service and Nick with the warranty items on my GMC Sierra. Thank You!!

Great service, conscientious and friendly staff

Everyone I came in contact with was helpful, friendly, and genuinely cared about getting my vehicle repaired and back to me.

Great services and friendly employees

We go to Rydell's for oil changes on all of our vehicles. If I don't have alot of time, I just call ahead and schedule an appointment. The people are always very nice and call me by name. I have never been treated bad.

PDQ Service

Great, quick service. I had inspected the entire vehicle before I brought to PDQ and they caught a license plate light that I didn't and didn't try to scam me on something that wasn't need, which seems to happen all to often with some companies these days.

Love All you services and tec suport people

your saleman Steve Flatt was excellent as were your after market people and bev in new sales was great too. Will be bringing in my New truck for all oil changes as due.Thank you also for the Free Car wash!!!

Nearly excellent service

Excellent, friendly, & fast service - as always. The only negative was that the team didn't reset the oil life % reader.

Fast service, friendly employees

Rudy was friendly and greeted me by name for my scheduled appointment. The work was completed a few minutes faster than quoted, and he walked the paperwork to me on the sales side. Making an appointment is now my preferred method of oil change/tire rotation. Thank you.

Good job

Your guys have always taken care of me, I have no complaints. Ken Carlson, Ken Espelund, Travis Bursinger, and Dan Evavold should get a raise

Oil change, vehicle checkup, etc.

Justice Bauer explained my vehicle checkup so well.

Great Service

We were greeted immediately and our service was finished quickly. The technician, Rudy, was friendly and efficient. He made sure we knew what had been done and guided us to the bookkeeper to finish. There was a great place to wait with coffee and other treats. The whole experience was excellent.,We were greeted immediately and our service was finished quickly. The technician, Rudy, was friendly and efficient. He made sure we knew what had been done and guided us to the bookkeeper to finish. There was a great place to wait with coffee and other treats. The whole experience was excellent.

Quick Oil Change over lunch

I worked with an associate named Justice Bauer. Was very helpful. I was running short on time for my lunch. He let me know about the 10 min express option. I was thrilled with this being an option. I was still able to get my extended life oil that I wanted. I made it back to work in time. Thank you Rydell and thank you Justice. Keep up the good work. I will be back for sure.

Excellent Customer Service and Workmanship

I brought my 2014 Dodge Ram to the Rydell Collision Center for some body repairs. Even though they don't sell Ram trucks at Rydells , the People at the Collision Center were very professional and polite. They worked with my insurance company to make sure I had a proper estimate. They repaired my truck to "like new" condition and got me a rental car to use while my truck was in the shop. David Lueker did the estimate on my truck and did a terrific job of explaining the repairs needed to me. The people at the front desk where polite and professional. The Collision Center even finished my truck repairs ahead of schedule ! I would highly recommend the Rydell Collision Center to anyone in need of collision or paint repair work no matter what brand of car or truck you drive.

Lease maintenance

Great service, warm cookies and hot coffee. Oil change and tire rotation. Service was quick and courteous . Easy access and location is convenient.

Detailing

The customer service was great. The girl behind the desk and both of the guys that drove me to work and picked me up were over the top very nice.

Great service

My engine light came on. I took it to Rydells service and they took it in right away and in an hour it was taker care of. Excellent service.

Great service