Ryan Auto Mall Chrysler Dodge Jeep Ram

Great buying experience

Kirk was great, made the leasing process quick and easy. Found us an amazing truck that fit all of our needs!

Comfortable Atmosphere, Didn't feel pressured

Reece was a wonderful, helpful person to work with when looking into vehicles. He answered all my questions, and replied to my emails promptly. I love my new Town and Country! Thank you.

Great service and treatment

I would recommend anyone looking for a new vehicle to talk with Doug Rambow at Ryan Auto Mall in Buffalo MN. He was extremely helpful in getting me into my new truck, and helping me work through purchasing my first vehicle on my own all the while working around my difficult work schedule. I am very satisfied with the process and would recommend talking to Doug if you are looking for a new vehicle.

Ram 1500 Purchase

It was an absolute pleasure working with our Salesperson Melisa Rokala and Manager Dane Dornbush! Both were very personable, knowledgeable about the vehicle we were looking for, and made the buying process an easy and painless event! We would definitely recommend this dealership to anyone looking for a new vehicle!

Just bought a used 2011 Toyota Tundra

My wife and very much enjoyed working with Ryan Keeney as our salesman. He was courteous, professional, and knowledgeable. I would have no problem whatsoever recommending Ryan to anyone who happens to be shopping for a vehicle, new or used.

Wonderful Service

We had a great experience at Ryan Auto. We bought a used car, and Erik was our salesperson. He was very helpful and knowledgeable! We would definitely recommend Ryan to anyone looking for a new or used car!

Cherokee Easy

Reece and his Team were easy, straight forward, and casual but professional. Easy Team get along with and made the buying process as simple as it should be. Prices that cannot be matched for miles, ease of sale, and tireless effort in finding a finance solution are all attributes that make this Team great. Well done! Joshua and Amanda

Great Service

purchased a 2015 Ram from Melisa Rokala she was Extremely friendly and knowledgeable. I would recomend asking for her help when you stop in at Ryan Auto Mall in Buffalo.

Great Experience

Just bought a car from Kirk Crowell at Ryan Auto in Buffalo. Great experience and my first time buying a car on my own. Normally I dread walking into a car dealership and dealing with the salespeople. Kirk made the experience very positive. I would recommend asking for Kirk when you stop in.

Great Sales Team

We purchased a Dodge Charger and are very pleased with the process from the first time we walked in the door until we left with the new car.

Very helpful and friendy

I show up at this dealer without and appointment, they work me in and competed my service in record time. thank you

great service

as always, treated very courteous and going over what was done and repair needed, I am very pleased. thank you for what you do. Sandy Kespohl

Terrible customer service

After seeing a vehicle online, we wanted to test drive it. My family & I went in (4 of us) and were there for over 20 minutes & not one person said a word to us! Not even a hello to start anything. This is not how to handle customers, and we were pretty sure the vehicle in the lot we came to test would have gone home with us. After the treatment we got, we just left.

Great customer service as always.

Our family just bought its fourth call from the Ryan dealerships in Buffalo. We bought this vehicle from Kirk Crowell and our experience with him was superb. He listen to our needs and wants. I had two different vehicles in mind and he gave us the rundown on both and actually steered us towards the cheaper of the two. Which was way more vehicle for the money. We love our citadel!

Great Auto buying experience!!

This was the best experience my wife and I have ever had when when purchasing a vehicle. We bought had back surgery this past year and really needed a vehicle we could get in and out of easier. We had a 2013 Malibu LT2 Eco and really loved the vehicle for comfort, gas mileaged 35-36MPG on Hwy. But after back surgery was just to low for us getting in and out. Our Sales Associate Ryan Keeney had sold us the Malibu, so we decided to go back to Ryan, because he steered us to the Malibu. He listened well to what our needs were, and not just the wants. Sometimes Dad can get carried away with the wants, but they do not fit into Budget. By the way yes Ryan Is our son, and we are very proud of who he has become as a professional. He gave us several options of vehicles and helped us decide on the Jeep Latitude 2.4 liter, which does well on economy and we love the ease of getting in and out. No more crawling on the ground. He suggested the winter package, heated seats, steering wheel and we love them, especially now that it is below zero today. Ryan helped us get the best deal possible with our trade and the lease agreement, we are very pleased. We were also very impressed with our finance person Shawn Olson. He was very friendly, courteous, and efficient. This was our first experience with Ryan Auto Mall and we will definitely be referring anyone we know is looking for a vehicle, to Ryan Keeney and Ryan Auto Mall. Thanks Ryan for everything. We love our Jeep. Mom and Dad Carl and Susan Keeney

GREAT EXPERIENCE

Our sales person was Todd Rodenwald at Ryan Chrysler Jeep Ram in Buffalo MN. Our experience was awesome. We went in just to look at a car as we planned no shopping around a little bit, but the way we were treated and the deal that we got we left with a new Jeep Cherokee. We will definitely be back to see Todd when my wife's lease on her Kia Optima is up in October.

Very knowledgible & helpful with my Jeep purchase

I worked with Leah Morgan to buy a new Grand Cherokee. Even though I arrived a bit early on a very busy Saturday and Leah was busy with an earlier appointment, the vehicle I wanted to look at was ready to go for a test drive and she made sure I was taken care of. She was knowledgible about the Jeep and very easy to work with. She took a lot of time to explain the features of the vehicle and helped me set up some of the technology systems of the vehicle before I left. I had stopped at a few other bigger dealers around town prior to visiting Ryan and never got the feeling that they wanted to work with me on my trade in and purchase. I was very comfortable working with Leah and the rest of the Ryan crew and left feeling good about my purchase.

Great buying experience

I drove over forty minutes to look at new ram trucks because the had a great selection of them. Leah Morgan was a very helpful sales person. She helped me find a ram truck that I liked and fit my budget. Leah and the Ryan Auto mall team were low pressure. I ended up buying a new Ram truck from them. I would go back there again when car or truck shopping.

Great experience!

Everyone at Ryan's did everything they could do to provide a great buying experience. They offered to go out of there way to deliver our car. Todd Rodenwald answered all of our many questions. We would definitely purchase another car there.

drive each model really know the different

We arrived in the morning and Ryan was there to greet us. He had all the cars we wanted to test drive brougth up front. We drove all the models we wanted to, the limited was by far the best for low road noise. The touring was next. The six had bettewr snap but the four was a car for touring it moved right along, freeway driving would be very good with this model.My wife was very happy with the selection and car she chose. It has all the bells and trim she wanted, remote start was number one.I would go out for a car purchase late dec. that is year end sale.

Bought a 2014 Dodge Ram

Very easy and friendly place to get a vehicle they help you find exactly what you are looking for and get a great deal. I was sold a Dodge Ram 2014 truck by a guy named Andy Frechette and he was a lot of help and walked me through every step. Only thing I have to say is do not stop making CD players Dodge! MP3 is lame

pgalli

Great staff , friendly, knowledgeable at what they do.Looking. Looking forward to doing business with then again.

Great experience with Scott Goodmanson

I bought a 2014 Ram 3500 from Scott Goodmanson at Ryan Auto Mall. Scott was extremely supportive in finding the right truck for me. He took the time to do multiple look-ups for me to find what I needed. He also took the time to get me a great rate on the financing.

Dodge Journey,Excellent Experience

Worked with Todd Rodenwald and Dermott Norman to buy and new Journey. Todd made the experience enjoyable. We've bought many cars before and this has been one of our best experiences. We drove over 50 miles to buy from Ryan Auto Mall and we'll do it again.

EXCELLENT!!

Rarely have I felt good after purchasing a car. There is always that thought in the back of your mind 'Did I get a good deal?', but I can honestly say my wife and I were all smiles as we left Ryan Auto Mall. We were introduced to Ryan Auto Mall and Todd Rodenwald by Dermott Norman whom we'd purchased two cars from at a different dealership. While Dermott is no longer on the sales side, he recommended working with Todd and I'm glad he did. Todd is very easy to work with and walked my wife and I through the whole process. I highly recommend Todd and Ryan Auto Mall. In fact, we drove over 50 miles to Ryan and we'll do it again.

2014 Dodge Ram 1500.

Went to test drive a Ram 1500. Met Todd Rodenwald and talked to him about what we we're looking for and our budget. We were impresses with ride and handling of the Ram. Todd got us into the payments that met our budget and the truck we wanted. Overall an excellent experience! Thanks Todd and Ryan Auto Mall.

Good Sevice

Great staff, friendly service. Looking forward to doing business with them for many more years.

2014 Jeep GC limited purchased 11-19-14

I had been working with Steve Edmunson on the purchase of this Jeep, he was patient, always asked what was needed did great followup without heckling. I and my family have been life long Ryan buyers. They make the shopping experience the same family feel it has been since i was young. Thanks so much to Steve, the guys in finance, and the receptionist at theChevy building for always making me feel welcome and for always having a big genuine smile.

Fantastic Service! Great Employees!

I love taking our vehicles here! The Service team are always welcoming and they remember their clients and their vehicles from the first time they service them! Great Environment to be around!

bought a new van

My husband and I were looking at used Durango's on Friday. Talked about things on the way home, decided it was more vehicle that I needed. Went on line to look at new Caravans to possibly check out on Saturday. Found one at Ryan's Auto Mall which is close to home, sent an e-mail and Kirk Crowell called and we set up an appointment. Got there, the van was warming up for our test drive. Hubby didn't like the light interior, but...it's for me anyway and I liked it! Decided we wanted it and worked with Shaun on financing and drove home with a brand new van! Kirk and Shaun were awesome to work with, Kirk even knew someone that I worked with 20 years ago! Small world! He also lives by me. Loved the experience and would do it again when I need another vehicle. Thanks Ryan's Auto Mall and Kirk and Shaun! So far I love my new van, but because of the weather it's been parked in my garage since we bought it! Taking it to visit the grand kids this weekend! (I hope it doesn't get dirty! lol)

Thanks Andy!

Andy Frechette was so helpful and friendly! He was not pushy like every other car dealer! He listened to what I actually wanted in my new Jeep and found options for me to look at. Very easy going, honest and intelligent.

First New Car Purchase

After the tedious research for finding the perfect vehicle for me, I stumbled upon the very well priced 2015 Jeep Patriot Latitude 4x4 at Ryan Auto Mall. I called them that morning to check on pricing and availability and spoke with Todd. He prepared the vehicle for my arrival and greeted me with a friendly smile and keys in hand. After the test drive, Todd, my salesman and Shaun, the financial manager, discussed all of my needs, options available and clearly presented the total cost. Todd and Shaun were very friendly, reasonable and provided a low pressure environment.

Great Experience

Worked with Amanda (sales) and Shaun (finance) at Ryan Auto Mall in purchasing my vehicle. We drove up out of state and it was worth the trip; 7 hours. They were very professional and forthcoming through the whole process. I would not hesitate to purchase a vehicle from Amanda and Ryan's Auto Mall again.

Great Experience

Leah Morgan made car buying simple. She delivered the vehicle with all the paperwork in hand. I didn't even have to leave the office.

Wonderful experience

We have a wonderful experience with Andy and our first purchase of our Dodge Avenger. We were so happy that when we decided to look for a truck Andy was the first person that we started with. Everyone there is very helpful and we ended up buying a Dodge Ram. I would recommend Andy and the entire staff to anyone.

Love my new Dodge Ram

Kirk Crowell was my sale's rep. He had all his ducks in a row when I was driving thru the lot. Went inside, did a test drive, and I left with a new truck.

great experience

we found a used ram 1500 on the internet, sent an email, which was replied by reece. when we finally got time to go and look, he wasnt available and we met ryan keeney. he let us drive the truck, explained all of its features, took time out of a very busy saturday afternoon, and never put any pressure on us. we worked out a deal a few days later by phone. the dealership is an hour away from us, with several dealers between us. there were no hidden costs that seem to come up. they were very straight forwart and honest. it has only been a few days since i bought, and i love the truck! from start to finish it was a great buying experience. would recommend them to all.

service department was great...

My Journey just hit over 70,000 miles and I have the extended warranty. The service department has been very accomodating and user friendly. I bought my car there and will continue to use them in the future.

Ryan is a Great Place to buy a vehicle!

Bought a Ram 1500 from Ryan, this is the second vehicle i have purchased from Ryan. Kirk Crowell was awesome! 100% on his game and will continue to work with him and Ryan.

Ryan dodge

I bought a 2014 dodge dart from Ryan's last week, Todd "my salesmen" was very friendly and easy to get along with. Not only was he very friendly but he made it a speedy process and got me more for my trade in then I expected to receive. This was my fastest visit to a dealership and was very impressed that it wasn't an all day endeavor like normal. I would definitely recommend stopping by and talking to Todd, I would defiantly buy another vehicle from him in the future.

Perfect Car!

I would like to thank Nathan Heider. He helped me find a great affordable car for commuting back and forth to work. I love the color, how it rides and for being a standard model it has more than enough features for me that I love!

Extremely Satisfied

The team at Ryan Chrysler are amazing! You can really see their customer focus. I feel the team at Ryan went above and beyond to ensure I was happy with my purchase. They took time with my wife and I to make sure all of our questions and concerns were promptly answered. I would definitely recommend this dealer to anyone looking for a vehicle. Great job to the sales team!!!

Swagger Wagon

I visitied the Ryan Dodge Chrysler Jeep Ram dealership in search of a Mini-Van and I can't say enough great things about my experience. Upon arrival I was directed to work with their mini-van expert, Andy Frechette. Andy, being a parent of a few children, was able to give me the expertise and knowledge that I needed to jump into a used Mini-Van (on top of great tips on how to utilze some of the features). The overall process from end to end was very smooth and my wife and I walked away very happy with our experience. If you are looking for great prices on Mini-Van's, and a great person to sell them to you (Andy Frechette), look no further than Ryan in Buffalo.

Five hours one way!

I worked with Todd over the telephone from five hours away. Todd was very helpful in locating the vehicle I was looking for and promptly providing the information I needed. I was a little concerned that I was so far away...I needed everything to go smooth and to be as promised. Todd made it happen! Everything was ready upon my arrival, the dealership was clean and professional, the pricing was as discussed and the vehicle was beautiful. Thank you Todd & Ryan Auto Mall for such a great experience! I'll see you again. Eric

New Mazda! =]

I visited several dealerships before this one, and this one had the friendliest people, quick service and everyone I had to deal with had a great attitude and helped me find the best car possible. If you decide to buy a car, you must see Andy. He was knowledgeable, friendly and moved my car buying process along quickly.

New Ram

The whole process was very pleasant. Our salesman Andy Frechette was very knowledgeable and helpful.

Great all around

I bought a new Town and Country from Ryan Auto Mall and I must say that the drive to Buffalo was worth it. They went out of their way to make this a very simple and smooth transaction while making me feel important during the entire process. There was never any pressure, just really great information regarding my purchase and all of my options - including shopping around. I can tell you that wasn't necessary. I got a very fair price with excellent service and an easy process. What more could I ask for? Thank you Bill, Dermott and the whole team at Ryan Auto Mall.

4weeks after and still feel good!

You can write a review the first day and not feel the same later on. Todd was very easy to work with and no pressure. It's human nature to look around after the sale and compare. It's been 4 weeks now, and I am very happy with the vehicle and the sale. I don't feel I could have done better. Brian

Worth the drive!

Very smooth transaction. Nice people to deal with. Small town feel from start to finish. Well worth the 50 minute drive.

What does title mean?

Again,,,, Andy and Shawn were very nice young men and comfortable to do business with. Don't understand why I have to own an old pick up truck and take out a loan [did not need to] to get the best deal.

Great First Buy Experience

I worked with Andy but everyone there was so friendly. They didn't try to get me to buy more than I could afford. That was much appreciated.

it was fun

I talked to Amanda greenwald 6 months before I was ready to buy a truck she styed in touch with me that long -she seemed really nice so I drove by the twin cities and went to buffalo -it was worth it she was fun-I would do it again-was very helpful Jonathan

Extremely happy and satisfied with Ryan Auto Mall

Great Customer Service Our family had a fantastic experience at Ryan Auto Mall and in working with Todd Rodenwald and Shaun Olson. We had our 2 children with and they made us all feel right at home. They let us take our time and made sure we felt comfortable with our purchase. We were still there as lunch time approached so they sent us to Culver's down the road and paid for our lunch while we discussed our decision further. I highly recommend this dealership and we will back in the future as well.

2 new Cars in 1 Week

We bought a new Jeep Grand Cherokee one day from Todd Rodenwald. It was such a great experience that we went back 2 days later and bought a new Dodge Durango also. Todd was so nice, knowledgable, and made the whole process very easy. The paperwork went quickly and the car was ready when they said it would be. We couldn't be happier with Ryan Auto Mall, Todd, or our 2 new SUVs!

Great!

We had a great experience with Kirk! He and other employees were very patient and kind to not only my husband and me , but our to very young and active children. We love our truck and are so excited about our purchase!

Bought a used Dodge Grand Caravan

They had a nice selection of vehicles to choose from which is why we chose to drive the hour up there to look at the vehicles. Like most dealerships they played games when it came to price of both the vehicle we were buying and the one we were trading in. Then when we had been there for many hours and bought the vehicle but had to go fairly quickly since we had to get back home they were thorough to go through all the financing part but not great about going through everything on the vehicle that most dealerships have been good about in the past that we've been to (for example, all the options, helping set-up bluetooth, etc). Overall happy with the vehicle but after we contacted our sales guy twice about something and he never followed through on it we were a bit disappointed with him. Gave the facilities 2 stars because although clean and looked nice there was a horrible smell of natural gas inside the building that made me so nauseous I couldn't stay in there longer than I had to. Our sales guy knew what it was (something with the underfloor heating that needed to be cleaned out?) but that was absolutely horrible!

Roxanne & Krystal Aune

Leah was such a great pesron to help us with what we needed. Even when she thought the car had sold she went above and beyond to find us another. She called ASAP to let us know the deal was back on. She is a wonderful sales person.

SERVICE ON MY JEEP LIBERTY

The guys took good care of me ! Even though the parts had to be ordered my vehicle was ready to go in just under two days. Thanks everyone for turning a potential headache into a pleasant experience !!

Excellent customer service!

I found this truck online, well, the description of it anyway. It took a couple of weeks for the pics to show up, but when they did, I knew I was interested. I worked with Andy Freschette via email, text and phone calls to talk about the truck as well as overall financing, and set up an appointment to drive the hour it took to get out there. Andy wasn't able to be there the day I arrived to test drive and eventually purchase, but he set me up to work with Leah Morgan. She was very helpful in getting us to the truck, which they had placed inside, all washed and shined for my test drive. Leah talked about many of the features and benefits that I asked about with good knowledge. Upon return from my test drive, they had my trade appraised and it was time to talk finances. The only downside of our visit was the wait time to get into Shaun's office. It's a nervous enough time for the people making the purchase, but to have to wait so long seemed to stretch that feeling out for 45 minutes. Shaun worked hard to get us the best deal possible and put us at ease. He speaks pretty quickly and uses a lot of industry terminology, so it can be hard to follow if you don't do this for a living. My advise is to ask as many questions as possible and not sign anything until you understand exactly what you need to know, which we did and Shaun was accommodating to that. In the end, we got what we feel to be a great deal on a great truck and I would recommend them to anyone.

The way car buying should be!

My wife and I purchased a new Dodge Durango R/T from Ryan Auto mall and we could not be happier with the vehicle or the people we dealt with. Kirk Crowell was our Sales Consultant and he was very easy to work with. He and Dane Dornbush (Sales and Finance Manager) made it easy for us to buy the car we wanted vs. try and sell us a car. I had checked with 2 other metro dealerships and the price at Ryan was simply better. This is the second vehicle we have purchased from them and will not be the last!

New Jeep

This is the 5th car that my family has bought from Scott Goodmanson. He takes excellent care of us and our cars. He is like family !!

Made long-distance deal a pleasure!

I had been looking for a late model Acura RL with low mileage for several weeks and decided to expand my online search from my hometown area in Kansas City to any dealer within 500 miles. I found two, one of which was a car located at Ryan Auto Mall in Buffalo, MN (a 480 mile distance). The car was competitively priced and looked to be in great condition so I called a Ryan sales representative, Andy Frechette, to discuss. Andy was extremely helpful and I agreed to a purchase price over the phone. I'm not in the habit of making quick decisions on major purchases, such as a car--especially without seeing the car or taking a test drive. However, I checked the reviews about the Ryan Auto Mall and felt comfortable with the dealership and working with Andy. Andy picked me up at the Minneapolis airport and drove me to the dealership to complete the purchase. I mentioned to him in advance that I wanted the transaction to be as streamlined as possible as I had an eight hour drive to get back home to Kansas City. Andy made sure both he paperwork and the car were ready to go with minimal time and effort required on my part. The car was in perfect condition as promised, and the entire transaction took less than an hour. I would highly recommend Andy Frechette and Ryan Auto Mall to anyone!

Great Experience with the Ryan Auto Mall

I purchased a used truck form Kirk Crowell at Ryan Chrysler Jeep Dodge dealer ship. It was a great experience and the entire staff was very helpful from providing great financing options to being on the spot and able to provide all necessary services. It was a great experience and very timely.

2012 Ram Truck - Great deal, great service!

My salesperson was Kirk Crowell. He was very friendly to work with, and he helped me from the time I walked into the building all the way up until I drove away in my '12 Ram truck! Kirk was very knowledgeable, and throughout the whole process I never once felt pressured to buy. Kirk was always concerned with finding me the vehicle that made the most sense for my needs, and at a price I could afford. Would definitely recommend working with Kirk Crowell at Ryan Auto Mall.

2014 Ram 1500 Great Experience

When I walked through the front doors, you could immediately feel that the dealership was run in a laid back way to make you feel relaxed. I was introducted to Leah Morgan and began a very friendly and relaxing experience buying my truck. The process was smooth and I never felt pressured at any point. I would not hesitate to purchase another vehicle from Leah and Ryan Auto Mall.

Awesome

This is the 4th vehicle we have purchased from Andy Frechette at Ryan Dodge and we are working on a 5th. He is honest, upfront and values your time as much as you do. It was an overall GREAT EXPERIENCE! THANKS AGAIN

Best experience I have had with a dealership yet!

After having done a lot of research online to find the exact vehicle I as looking for, I finally found it at Ryan. I worked with Kirk Cromwell and from the first phone call he was very helpful and willing to work with me. After having had several bad experiences in the past with dealerships, I can honestly say that I left with a good feeling and have not really come across any big surprises with the vehicle I purchased. The only negative part of the experience was finalizing the paperwork as we had to wait a very long time, but I also realize they were having a busy day. I would recommend to others!

Oil change and new windshield wipers

Everything was well explained, I was given options on replacement windshield wipers. The facility was clean and the service personnel were very professional. We will be back for any auto needs. Getting my car washed was a nice surprise.

Ryan Auto Mall - Highly Recommend Kirk Crowell

I had the pleasure of working with Kirk Crowell at Ryan Auto Mall in Buffalo MN and was completely satisfied. I had been to another dealership and was not at all pleased with the pressure and attitude of the sales person I delt with.

Friendly, Fast, Courteous and Knowledgable Service

Brought my 2012 Jeep Wrangler in for an oil/filter service and was in and out with a wash in less than 40 minutes!! Great work done by a friendly, respectful staff of experienced service technicians!! Matt and his staff are the BEST!!

Oil Changes are so easy

When you purchase the 4 for $79.95 oil change package, you simply drive up to the service door, leave your keys in and they take care of the rest - complete with car wash. The guys are friendly and respectful, and I can work while I wait with their computer desk and free Wi-Fi

Mr. Gallimore

great work prefromed. Got it right the first time. friendly staff

2013 Dodge Ram 1500 - Best Deal in the State

My sales guy was Kirk Crowell and I would have to say that this guy was an A player. He new everything about the truck he sold me and was knowledgeable on the entire car sale process. I will recommend going to Kirk for future business. I was previously at 4 other Dodge dealership prior to purchasing my Truck from Ryan Auto Mall. None of the other dealers gave me a good feeling and I felt like I was being ripped off, so I tried Ryan Auto Mall and my experience was spectacular! I'll be back for my next car!

service department

Passenger side wheel flares were loose on my 2012 Ram, took in to get them resealed. Informed the service advisor that both front and rear needed to be done. Process took 2 days, which was ok but when I went to pick up the truck only the rear flare was done. Had to leave truck at the dealership for another 3 days to have the job finished. During the process which is covered under warranty, I was never offered a courtesy/rental vehicle. Very disappointing experience. Hope it is a one off, as Ryan has been great in the past.

Kirk Crowell - Ryan Auto Mall

Second vehicle in the past month I've purchased at Ryan Auto - Kirk is a great sales person and very helpful in every way!

gallimore

would recommend checking out Ryans if shopping for a new or used car or truck

Ram 1500 buying experience

Just bought a 2013 Ram 1500. The whole process took a little longer than it probably should have but that is only because I could decide if I wanted to trade my old truck or sell it outright. As it turned out my sales person, Leah Morgan, stayed in touch and got me a great deal on the truck that I wanted and I did trade the truck. The price was outstanding and the whole experience was good. I'd recommend Ryan Auto Mall and Leah to anyone that is looking for a pleasant, fair buying experience.

Painless Experience that took just over an hour.

Wonderful experience - I picked out the car I wanted (2013 Dodge Avenger), then I met with a sales person (Shane Lynch). I explained the terms I needed and within 25 minutes Shane and his finance team had it all figured out. I felt no pressure during the sale, in fact they made feel as though I was in complete control 100% of the time. I would recommend Ryan Auto Mall and Shane Lynch and his support staff to anyone. Thanks again guys I'm enjoying my new car - no regrets. Chris

Great Car Shopping Experience-Thanks Kirk Crowell

Our car buying experience with Kirk Crowell was awesome. The day didn't start so good at the dealership across the street so we headed over to Ryan and thank goodness we did. We briefly told Kirk what we were looking for and within minutes there sat in front of us, the car just for us. The price on the new car, the trade in on the old car and the exellent customer service from Kirk Crowell allowed us to end our day on an upbeat. Car buying isn't bad when you go to Ryan and work with Kirk.

happy gallimore

service was out standing. employee's were freindly and help.

Professional and competent service operation

My total experience with the Ryan Chrysler Service department in having warranty repairs done and with front end alignment none warranty work done on my Jeep has been most positive. The Service Dept Managers and technicians dealt with my issues in a most professional manner. Their insight provided me of my diagnosed problems was both accurate and cost competitive with other service organizations in the area. I was pleased with with the courtesy and professionalism exhibited by all employees I encountered at Ryan Chrysler and they will get my future business. JL

Bought Used Car at Ryan Auto Mall

I had been looking for a used car for my new 16 year old twin daughters for a while when I stumbled upon the car I had been looking or at Ryan Auto Mall. Kirk Crowell immediately responded to my inquiries about the car and did everything he could to make our experience as easy and possible. Ultimately we probably paid too much and didn't get what we wanted for our trade in but we are so happy with the car that we don't even mind! My girls are thrilled and I feel like we got the right vehicle for them. Peace of mind is worth something too! Thanks so much Kirk!!

Ryan Auto Mall: Chris Nalty

I just bought a Jeep Grand Cherokee SRT8 from Chris Nalty at the Ryan Auto Mall. Chris was very helpful. Everybody there was very nice. The car is amazing. I love the sound of it and the overall quality of the car.

Andy Frechette, amazing sales rep.

Andy met us in the lot, listened to what we were looking for and got us into a Caravan that's works perfectly for our family. Andy was knowledgable and easy to work with. From beginning to the end, our experience more that met our expectations.

Service

I get my 99 Dodge Grand Caravan serviced here and I've always have been happy.

Excellent staff with good salesperson financial a

Andy Frechette met me at the door with a welcome to Ryan Auto Mall. He was personable and put me at ease. He listened to what I was searching for and realizing that I was short on time handled the process efficiently. He answered all questions well, expressed his respect for the dealership made sure I was cared for by the staff. He followed through with showing me the in and outs of my new purchase and gave me his business card for calling anytime for assistance. A quality salesperson! Shaun is an excellent member of the staff cutting through all the financial elements efficiently. I will recommend Ryan's for anyone! Keep up the good work. I think I have found a good dealership!

Nice people, nice facility, easy process

Nice facility and people. We brought our kids - Andy F. showed us each car we were interested in and helped to ensure a smooth transaction. Great play area that kept the kids occupied when we needed them occupied.

2013 Durango purchase

Absolutely everyone at Ryan's went out of their way to make this purchase easy on us! Kudos to your customer service which is second to none! We LOVE our new car!

2500 ram service

sevice was out standing but to early to rate quality of repairs

Thansk so much!!

Just got a 2010 Town and Country from Ryan's. AWESOME place to work with. They helped my wife and I get what we wanted, and really went the extra mile. Amanda Greenwaldt was just fantastic to work with. I am definitely going back there when I need a new truck. Thanks so much to the entire team at Ryan's. You guys are awesome. The hour long drive to get there was totally worth it!

Jeep Wrangler Service Customer

Quick courteous service and a competitive value to non-brand service centers.

High Quality Buying Experience with Shane Lynch

I recently purchased a Town & Country van for our family through Shane Lynch at Ryan Auto Mall in Buffalo. It was the single best car-shopping experience that I have had. Shane was very knowledgeable about the vehicles & features. Additionally, he was very easy to deal with and was very eager to make sure that we were satisfied. The end result was that we found the vehicle we were looking for, with a very pleasant (and painless) process. When it comes time for me to replace our other vehicle, I will be contacting Shane Lynch and Ryan Auto Mall.

Amanda Rocks!

I really hate car shopping. I dislike it so much I drive most of my cars over 250,000 miles. I was interested in the Journey as I wanted a slightly larger SUV and some of the nifty options on the Journey. About 6-7 weeks ago, I contacted Amanda Greenwaldt by e-mail and started asking questions. I did stop asking and she didn't stop answering until last Saturday when I finally walked into Ryan and met Amanda. She made the whole experience not just easy, but extremely fun. She answered all my questions and even after the sale, spent two hours inside the car with me going over the fancy glass panel controls. She totally rocks!!! Thanks Amanda, I'll see you in another 250,000 miles.....or less. :) Craig

Painless Buying Experiance at Ryan Auto Mall

From the moment my wife and I walked through the dealership door, Kirk Crowell made us feel very comfortable. We had no intention of buying a car that day. It had been close to twelve years since we had visited a dealership to check out cars. Money is still tight and with it's price point, we thought the new Avenger might be the car for us. Although a nice car, going from the large Concorde we own to the Avenger was quite a difference. (much smaller) Kirk went out of his way to answer all our questions and then suggested us to look at the Chrysler 200. He told us up front that it will be a little higher but still in our budget. We took one out for a test drive and yes, the car had a much better feel to us. It was well appointed and seemed much closer in style and comfort that we are accustomed to. Although not a Chrysler 300, This was like a slightly smaller version of it and at a price we could afford. Now we had some decision making to do. Like I said before, we were not intending to buy a car today and we didn't. Our 2002 Concorde still runs well and looks pretty good. Were not in a hurry to buy a car. We told Kirk that we needed some time and he was very compassionate about our needing time. He understood and we never felt pressured by him or anyone an the dealership. He printed off information on the 200 we test drove. We went home and I scoured the Internet on the Chrysler 200 and even contacted a couple other metro dealers on pricing. I even got a hold of a family car broker who did a lot of checking. He called me back and said Ryan Auto Mall is giving you a pretty good deal I can only get to within $500. "Wow", I thought to myself. They are giving us the best price around with all the Chrysler and their dealership incentives available . I asked my wife "You want to buy a new car?" "I don't think we can do any better anywhere else" I called Kirk and asked if the car was still available and it was. We drove it home the following evening without any buyers remorse. Kirk Crowell made buying our new Chrysler 200 relatively painless for us. Much better than anticipated. I really think it's worth your time to stop into the Ryan Auto Mall in Buffalo and give Kirk and the team the chance to earn your business. They did a great job.

Bought 2013 Ram 1500 Laramie from Todd Rodenwald

Todd Rodenwald is a great person to work with when buying a new truck. Very knowledgeable about the Ram Trucks and willing to work to help you get exactly the truck you want. I would recommend him to anyone!!

Great buying experience!!

Working with Todd Rodenwald was great, he was very informative and did everything he could to make my buying experience a great one! I drove away with my brand new Jeep Compass and couldn't be happier! I will recommend this dealership to my friends and family!

First time buyer

This was my first time purchasing a car. I was very excited and very nervous! Andy at Ryan Chrysler made the whole process worth while! He worked with me on my price range and found me the perfect car! He the most genuine and enjoyable person I have ever worked with and when it comes time for my next car he will be my go to guy! Worth the drive to Buffalo to work with Andy!!

Great Buying Experience

If you want car buying made easy, head out to Buffalo. I have purchased many cars and this was by far the most pleasant experience I have had. Dermott helped be me find exactly what I was looking for and had everything in order when I got to the dealership. Within an hour I was in my new Town & Country and headed home. The people are frinedly, the prices are fair, and the service is excellent. It was well worth the drive. Thank you Dermott, Angie and the whole crew.

Very Satisfied

Kirk Crowell at Ryan Auto Mall in Buffalo was very helpful when we recently purchased a used 2010 Honda Fit from Ryan's. We would recommend both Ryan's and Kirk Crowell to other used car shoppers - good customer service.

Used Toyota Tundra purchase

Drove from River Falls, WI to make the purchase. Appreciated all of their help and patience in making the deal, they even stayed late on a Friday night. My thanks to Amanda and Jeff for all of their help! Mike River Falls, WI

2011 Jeep Wrangler

Ryan provided an efficient and easy buying experience. I negotiated the purchase over the internet and telephone. They were very responsive. They gave me a trade-in estimate based on my representation of the car I was trading and honored the value when I completed the purchase. No surprises, just honest, friendly service.

Dodge Journey

Shane Lynch made buying my used Dodge Journey a pleasant experience. It was my first day looking and I hadn't planned on buying something that fast, but i found something I liked and Shane sent me home with my new vehicle that same day. It was fast and easy! Thanks Shane!

Great Job All Around

Buying our Journey was a simple process and the service department handles the routine maintenance quickly and efficiently.

NO Response. In Business to sell cars?

I tried to contact 3 times in a 2 week period. I did not get one response or phone call from them, not even an automatically generated e-mail.Disappointed considering how high all the other reviews are.

extended family chariot

I dealt with Andy Frechette during this process. My previous new car shopping episodes usually don't end well. As soon as I walked in and talked to Andy, I was hopeful.He was engaging and knew the vehicle I was considering well. That doesn't happen often. We struck a deal that night, and he answered all my questions, both in person and on the phone over the next few days. I walk out of a lot of dealers because often I knew more than they did, but not this time. Left me happy.

Excellent, Quality Service

Car completed on time, very professional,clean service techs, complete analysis of cars condition. Very reasonable cost for the oil change service. Thanks Matt!

Our sales guy made sure we were happy

My wife and I purchased a used van from this dealer. Andy Frechette our sales guy worked with us to make sure we found the right one. Compared to other dealers the prices were great and the people working there were great!

Great Experience!

I was searching for a used vehicle, looking to trade in my truck, and wanted something that looked nice. My truck, an 04, I bought new and so hadn't purchased a vehicle in quite some time. Thankfully, Amanda Greenwaldt, helped me to find what I was looking for. She kept me informed through the whole process and I felt comfortable with everything. I would definitely recommend any of my friends and family to purchase a vehicle from this dealership. Enjoying my 2011 Jeep! Love it!

compass

I went to test drive a Jeep Compass that was on Ryans lot, Amanda approached me and I asked to test drive the Jeep. Amanda was amazing to work with and my car buying experience was great!

used jeep

one of the best car buying expeirences ever!!!! Ryan Frechette was outstanding to deal with. thank you.

06 volvo

andy was great, helpful, and professional! shawn was professional and courteous.

Would reccommend buying from Amanda!

It was a great experience working with Amanda! She listened to the needs we had and respected our price range. She made time for us and made the buying process quick and easy. Thanks Amanda!

very good overall

I ame here with a vehicule in mind and got what i wanted, after some tough negotiation and almost walking away from the deal i signed my new car. Amanda did an Amazing job, make sure that yo ask for her when cming to this dealer to buy a car. good dealer overall, amazing sales person (Amanda)

ford f150

i really like the way amanda and everyone treated me and help me get my new truck. thanks again

2012 Ram 1500

i have purchased several new vehicles but have never had as good an experience as this. Shelly treated us very good from the initial call to the dealership to the end of the process. Everyone involved in the process was extremely helpful and delightful to deal with. Keep up the good work.

purchased used ford explorer

Amanda made our car purchase experience enjoyable and we knew that we were in good hands. Both she and her manager were very trustworthy. They made the purchase extremely easy and comfortable. We will come back.

amanda

amanda did an awesome job she was very helpful with ant questions we had...i would recommend her as a salesperson to family and friends!

great experience

Amanda helped me and made this process very smooth. She was knowledgeable and pleasant. The entire staff did a great job.

excellent

we had excellent servive today. we will come back in the future.

Mark M

Kirk Crowell was great to work with! Will be back. Very knowledgeable.

amanda

amanda was very nice and responsive to our questions. questions were answered very timely via email. shaun was very knowledgable and workable on loan. he was also very quick to respond.

wonderful experience

Amanda was great from the moment we walked in the door! She was helpful,friendly and was easy to talk to. She wasnt a pushy sales woman. We had a wonderful experience!

brent wulff

amanda was great! she was flexible and worked within my schedule even on her day off.

Amanda is the Bomb!

Amanda is the best sales associate ever! She helped me find the car, did the preapproval, the shooting match in about 30 minutes. She is the Bomb!

ram review

very helpful in finding the truck i wanted very good service from andy frechette

buying a used car

amanda made it very easy for us to make our purchase on a used truck

great experience

Easy to work with, very accomodating. we got a great deal and were in and out quickly.

amanda

amanda was very helpful and great to work with. the dealership staff was very helpful and also did a great job.

car purchase

this was an exremely easy and fun buying experience. thamks for the new car!

Great service

Thank you, Shelly couldnt have had a better experience. Youve been great.

jason phillippi f350

thanks for your time workin with kati and myself with the purchase you made the buying process very comfortable and less stresssful. i like the laid back atomosphere ryan auto offers, up in your face salespeople turn me away immediately. thanks for havin jeff deliver the truck, sorry we missed u for the delivery

Ram Truck purchase

it was an easy process. stopped in to get general info on the trucks. came back two days later and purchased one. Andy F was very informative and easy to work with.

Jeep Purchase

our shopping experience with Angie was fantastic. She helped us find what we wanted and then worked to finalize our purchase.

bought a grand cherokee

Amanda was our salesperson. She was very friendly and never pressured us into buying a vehicle. We came in late on Friday and they stayed late to help us. They also told us that they could get us a better interest rate if we came in on Saturday, rather than push us to finalize everything on Friday.

outstanding customer service

amanda worked with my husband for three months!!!! She was very diligent in locating the perfect jeep for our needs. Brian was very thorough with the financial papers!!!! Couldnt thank you enough! Ken and Kathy Lunderby

happy customer

really appreciate Scott's patiemce in helping me find the right car for me! i am lovin it! We will be back,

amanda

amanda was great. very knowledgeable andd friendly. made up for a stop by with a seller who was kind but not knowledgeable. process was very slow, but we expected that. here 3 hours. parts service and finance people all very helpful and nice too. very nice that we got in on some end of month incentive goals

shelly

very polite and social answered all questions no problems

Shelly Calof

my experence at ryan auto mall was the best service i have on buying a vehicle. all of the staff was very freindly and polite. shelly was very good at answering all of my questions. i would reccomend this dealership to anyone looking or thinking about buying a new or used vehicle.

Service

Andy Frechette was very nice, personable and professional.

truck

amanda was very helpful and down to earth. manager was fair and real. good experience

brooke

amanda was a great help she was easy to talk to. this was a huge exciting buy for me and the whole visit and experince was great. thank you !

jeep grand cheroksee

amanda was great to work with...would definitely work with her again on another purchase.

Chrysler Town and Country

Amanda is a personable salesperson to work with. She has good knowledge of the car business. She was extremely helpful on the phone, which encouraged us to make the drive out here from Bloomington, MN.

best in town

Amannda was great to work with. Thanks for the work you did for me.

Shelley

Shelley was fantastic! She made great eye contact and definitely made me and my family feel welcome. In the future, I plan on coming back to Ryan's specifically due to Shelley's wonderful customer service! You have an amazing sales woman on your floor!

Quality Service

My mom and i came to Ryan looking at used cars. Right as we left the car Kirk was already aproaching us to offern his assistance. He was very helpful and friendly while guiding us from car to car he thought was a good match for my description of my wants in a car. We reached a Mazda which we then test drove around Buffalo. I loved the test drive and Kirk directed me very kindly. Kirk was also very helpful through the buying process and everything went smoothly! Very professional dealership!

ram truck

Amanda was very help full in finding the trucck I Was looking for.

dodge ram 3500

Amanda was awesome, andwe bought not onebut two cars here at ryan chevrolet because of her.

dodge caravan

amanda/sales consultant was helpful and friendly ! good job !

great deal

thanks to amy and scott for finding the right car. very happy customer will be back again

Excellent purchase- 2008 H3 Hummer

This vehicle excedes other compariable selections with the features it offer and listed price. The dealer Amanda Greenwaldt made the process of procurement easy and even enjoyable. I won't hesitate to use her again and highly recommend Ryan Automall.

grand caravan purchase

andrea was awesome! she made the car buying experience pleasant and easy. very personable and friendly! we had fun!

grand cherokee

great salesmanship and friendly good service patient

new jeep

amanda was wonderful to deal with. very friendly and informative. i would definetly refer others here

Dodge Grand Caravan

Amanda was very courteous. She allowed us to test drive multiple vehicles. Shaun sold us on the financing.

Town and Country

Amanda was extremely professional and pleasant to work with. She was very patient and informative and took all the time we needed to make a good decision and purchase a van from her. We would highly recommend visiting Ryan Auto and visit with Amanda! Their prices are good and they are good folks to work with.

Scott

Scott was an great salesman, he would answer all questions professionally and was able to find out all answers in one way or another (asking/researching/or calling) and we really had lots of questions! He was informational but not pushy or in a rush. We were comfortable at all times, he offered pops/coffees/water. He was very experienced. Thanks Scott - I love the vehicle! And I would definetly recommend you to others!

amanda is amazing

this is the 2nd car we've bought from amanda! she gives excellent customer service

me myself and i

I really injoyed working with Amanda, When she did not know the answer to my questions she would find out. The intire experiance was simple and straight foward and made me feel special, not just a number.

very simple transaction

very happy with scott goodmanson. will be back again. was. in and out in less then 30 minutes

very easy transition

scott goodmanson was very friendly and helpful, we love our new grand caravaan. Would recomend to all!

kia ron

great job great service,clean facility would come back

Excellent purchasing experience

I had an excellent experience at Ryan Auto Mall. Every member of the team was friendly and helpful. My salesman, Todd Rodenwald, was fantastic! From the moment I met him, he assessed my interests, lined up the right car for me, and made me extremely comfortable in my first experience with purchasing a brand new car. Todd was also very knowledgable of the vehicles and was a very honest salesman. I received everything I wanted- quality customer service, no pressure sales, all of the features I wanted, and the right price. It was a great experience all around. Thank you Todd and the team at Ryan Auto Mall!

Easiest auto purchase by far

Great service and great people. Was in and out in less than 2 hours, including the test drive and purchase. A+++ Thanks Dermott and everyone at Ryan auto.

jeep wrangler

Amanda Greenwaldt was very helpful and knowlegdable. We felt no pressure while we were looking and she was very accommadating when we had asked to take our jeep for a test drive. We were both very satisfied with our buying experience.

as painless as could be

there really isn't much to say, we went in looking for a vehicle, and before long, drove out in a new vehicle. we worked with jeff siebert, he answered all the questions we had. as much as i hate spending money on a new car, we went through the financing process quickly. this is not the first car we have bought from ryan, and probably won't be the last.

ram 2500

there was a scratch in the truck and they fixed it looks great. amanda helped me out with everything and she was great! very happy with everything.

Acura tsx

Amanda was great, very friendly. she was very informative.

ram 1500

we had a very good experience and Amanda was very helpful and informative.

Aaron in service is great

I was helped out by Aaron in service with a suspension repair on my 300c, he spent a lot of time on the phone with my 3rd party extended warranty, and thanks to him my repair was covered. He was outstanding to work with, very patient, and detail oriented. He deserves a raise!

oil change

They can't even get an oil change right. They did not have the proper filter for my car and had to run to an auto parts store to get it. They also had to check the oil level at least 20 times as they said the guns did not work right. It took over 1 hr for a simple oil change. This is the second time they have done this to me. I will not be back.

jeep wrangler cod

Amanda was great to work with, made you feel very comfortable in buying a new truck

nitro

great relationship with amanda, she was experienced and fun

Customer Not a Priority until 3rd Attempt....

As I write this I'm even more disappointed as when selecting the individual from the site that I worked with and come to find out he is the "Service Manager", I'm shocked... My Jeep was in three times to fix the UConnect issue, first two times it was stated it was fixed but within minutes of driving away from the dealer I would find that it indeed was not fixed. During the second attempt, Matt looked at the issue for an additional two hours until 5:30pm on a Friday, even though they had the jeep since 8am that morning. Anyways the issue could not be determined so Matt was to call the manufacturer first thing the next Monday morning and call me back. Monday went by, Tuesday went by with no call back from Matt as he indicated he would do the previous Friday. I left a voicemail for Matt on the following Wednesday, still no response. I called again three business days later, the following Monday as I still had not heard from Matt. I spoke to Aaron and communicated my frustrations with Matt. It was not until Aaron got involved that things started to move along and on the 3rd visit, the Uconnect was fixed and Aaron provided EXCELLENT customer service. My above ratings completely reflect my experience with "Matt Ryan" and I sure hope he's not family related to the over all dealer ownership as I will certainly never have him help me again.... This is one Service Manager that does not make customers a priority... Aaron, thank you for your time, effort and listening to my frustrations!!! Perhaps they should promote you to the Service Manager, I think you would do a fine job at it.

amanda greenwald

great salesperson. very helpful, even sent me pictures of my new truck when i was overseas.

New Jeep

Good experience using Ryan Auto Mall to buy our new jeep. The salesman was extremely knowledgeable and helpful and the staff there made every effort to insure we got exactly what we wanted at a fair price.

amanda

amanda was great. very helpful and personable. i would definately recommend her to friends. thanks

ryan auto mall

amanda was very nice and helpful. we got a good deal on our new car-everyone at the dealership was nice

Is 5 stars enough?

Like the majority of people who purchased from Ryan's Auto Mall, we were completely satisfied. We called dealership and were referred to Dane Dornbush (which I would highly recommend) told him what were were interested in purchasing (Equinox) and what options we wanted. He got back to us timely and provided more details. They didn't have the car in stock, but would get one. Truly no haggle pricing (I swear i couldn't buy it any cheaper trust me I tried). Drove 140 miles arrived at 7:00pm drove out at 8:30pm. It would have been quicker, but Dane had two other customers to help. Offered financing better than what i could get locally at CU & took less than 15 min. Completely honest during every discussion. Responded to us on his day off. Everything went about as smooth and painless as could be expected. I thought it was well worth the drive. Sincerely A loyal and dedicated customer.

2010 caliber

came in looking to buy a used car and jeff s. showed me some cars in my price range. did not push any vehicles on me. was very comfortable buying from him

avenger

amanda was really great to work with. i would recommend her. i was not pleased with the detail so am coming back in to have redone. took a little long with the paper work. very nice to saleswoman

bought car

service was good but the car was not detailed inside we wish it would have been cleaned but the sales person amanda was great thanks

new chrysler

Kirk and Shaun went above and beyond on the deal to make it happen. Rocking Superstars both!

happy customer

It was a great experience with Scott at Ryan Chrysler. We are thrilled with our new vehicle and will look forward to our new relationship with the dealership.

new van

good experience, helped find the right vehicle without all of the hassle.

new ram truck

I had a great experiene at Rayan Auto Mall. This was my first vehicle that I had purchased new. I wont forget Jeff S. for helping me during the purchase proccessing. He was there every step of the way. Also Brian in financing for having and showing me different options I can take. Overall the staff there was very friendly making sure your going home happy. I'll be recommending them to others in need of their next purchase.

good experience