Rusty Wallis Honda

My most pleasant buying experience ever

My most pleasant car buying experience began when I visited the web site of Rusty Wallis Honda. Ispotted a certified 2014 Honda Accord EX-L, fully loaded, very low mileage and immaculate condition. I called the dealership to inquire and was told by Lauren that I would be contacted bythe salesman Kevin Harper. Mr. Harper called shortly and we made an appointment for a test drive.When we arrived we met Kevin, who was very friendly,, the car buying anxiety disappeared. After a nice test drive, we went in the office to work out an agreement. Kevin was very professional. He listened andanswered all our quetions and showed a genuine interest in meeting our desire as well as those of the dealership.A deal was made.We then went to the business office where we met John Haddock, business manager,who too was very nice, he had all papers ready to be signed.and 10 minutes later wehad the keys and was driving home. I would highly reccomend Rusty Wallis Honda to anyone wanting to buy a car. A special thanks to both Kevin and John for making this my most pleasant car buying ex-perience ever.LewisGarland tx

Employee Worker.

My Review of Rusty Wallis HondaYvan Hoang11/06/2016Reason For VisitSales (New)"Employee Worker."Patrick Williams is a good of The Sale Man . I'm the second time came to buy car with Rusty Wallis Honda .Patrick Williams helped us every thing . Thanks! Patrick, Thanks ! Rusty Wallis Honda Dealer.I Recommend This Dealer: NoEmployees dealt with Patrick WiliamsDid you find this review helpful?YESReview Options

Dealer review

My experience in purchasing my first vehicle at Rusty wallis Honda was beyond my expectations with the help of kevin harper he went above and beyond until he found the best vehical for me from comfort to price to style kevin harper was very a committed dealer he exahausted every option until he got me my perfect car thanks Rusty Wallis Honda and kevin harper.

Great first time car buying experience for my 20 year old!

From the time we were greeted at the door to the second he was given his keys- this was a great experience for my son. My 20 year old needed a reliable car for college with a reasonable car payment. Kevin was honest and thorough throughout the whole buying process and presented cars in my son's price range and even taking the insurance into consideration for his age. We went to two car lots that day and came back to Rusty Wallis the second time to speak back with Kevin. We came back because we trusted Kevin. Long story short my son got a really NICE Honda Civic and it was exactly what he wanted. The Business Manager John Haddock was awesome as well!! He walked us through the financing options and everything lined up perfectly! To see the smile on my son's face and to walk with him through his first car buying experience was AWESOME! Thanks Kevin! Thanks John!

Eric Collier at Rusty Wallis is fantastic!

After going rounds with my car at the mechanic's I decided to cut my losses and upgrade. Eric Collier helped me match the car I needed to the car I wanted and didn't ask me to break the bank to do it. True my a great experience. So, if you are in the market for a new car look no further than Eric Collier at Rusty Wallis in Dallas, Tx.

Nanna got a new car !

Our new car experience buying began with Robert Villa. , Internet Sales Manager. Robert was awesome and genuinely concerned for the services he provides to customers, very professional. Closing our service and writing the contract for deal was Oscar Miramontes. Oscar put his magic to work getting the numbers to work out for our needs. This is the first dealership we've experienced helping the customer get into a vehicle. Thanks so much Robert and Oscar

Car owner

Recently went in for service on my 2015 Honda accord. I was greeted by Leanardo ( Leo ) Ruiz with a nice smile and a " How can we be of service today?"type attitude. Quite refreshing in today's times. Mr. Ruiz was professional, courteous and well groomed and knowledgable. He had my car serviced and cleaned in a very timely manner. I will request his services on my future visits.Thank you,G.

Everything is Awesome

I live in McKinney which isnt terribly far away, but I admit that Rusty Wallis Honda wasnt originally on my short-list of dealerships to visit when I began my search for a new, pre-owned vehicle. However, due to a series of fortunate events, thats where I ended up one Monday night after work. When I pulled into the used car department, I noticed that there werent any other cars in the customer parking area. And, on top of that, there was a sales representative hanging around outside the entrance fairly near me. I was starting to get that feeling you know, that mild feeling of dread/anxiety, like youre walking into the shark tank and you know youre not the shark. Anyway, I got out of my vehicle and was pleasantly surprised that I wasnt immediately accosted by the salesman. Instead, he just casually watched as I looked around before heading toward the building. Thats when I was welcomed and I genuinely believe that welcomed is the right word here by Kevin Harper. He was extremely pleasant and easy to talk to. I never once got that stereotypical, slick used car salesman vibe. Hes just a regular, nice guy who happens to sell used cars. I had been doing research for days, so I had a pretty good idea of exactly what I was looking for, and I knew that they had exactly one car on the lot which fit the description: a three year old, certified Civic, with 30-40K miles. Sadly, someone had beaten me to it. Well, since I was already there, I decided to take a look around and see what else they had mainly to firm up in my mind what color I wanted when I went out shopping again later that week. Well, Kevin walked me around and showed me what they had, and he even drove me to the back of the lot and showed me some of the inventory which they had just purchased but that hadnt been through the reconditioning process yet. I saw a couple of vehicles which I liked but based on the years (newer) and the mileage (lower), I knew they were out of my price range.Thats when my new friend Kevin Harper said something I was highly skeptical about: What if we can make the numbers on one of these work out the same as the car I had seen online before? Well, I didnt have anywhere else to be that night, and there werent tons of customers or anything for me to be taking him away from, so I figured, why not Ill go along with this for a bit; I was kind of curious to see how it would play out.So, we got in the office and started looking at the numbers. I had read a ton of articles online about how youre supposed to negotiate the best deal with a used car salesman; things to do; things to not do. Well, since I was pretty confident we were going to be *really* far apart on price and werent going to be making a deal on any of the cars we had been looking at, I decided to just toss all of that advice out the window and tell him straight-up how much I could afford to make as a down payment and how much I could afford to spend each month, both what I was comfortable spending and what I could stretch and spend. And if they had a car on the lot that I wanted and would work with those numbers then we would be in business.So, here is the awesome part: After a bit of back and forth, we ended up coming to an agreement on a much better car than I thought I was going to be able to afford at a price that was exactly within my budget! Instead of getting a three year old, certified Civic, with 40K miles, I ended up making a deal on a one year old Civic with just over 20K miles. I literally got more car for my money than I was expecting, and I couldnt be happier. How awesome is that!?! I mean, seriously, when was the last time you bought a car and actually felt good about the experience? Well, if youre in the market for a certified Honda, visit Rusty Wallis Honda, ask for Kevin Harper, and then see for yourself. Well, if youve read this far and are still with me, heres how the rest of the process went down. Next up was financing with Manny Garcia. He was so much nicer than the last finance person I worked with of course, that was at a different dealership which shall not be named. He didnt try to sell me a bunch of needless add-ons, though he did make a very reasoned argument for why I should consider purchasing an extended warranty. There was a small hiccup with the interest rate, but only because the banks were closed so they couldnt negotiate a percentage lower than what they had on file for my credit rating (which was in the highest bracket). I was confident I would qualify for a lower rate, so I asked to take the buyer sheet and just call around in the morning (while they did the same) to secure the loan and then finish the deal in the morning.Thats when I was introduced to Mr. Syed Abidi, the new car sales manager. He was happy to modify the contract slightly so that I was guaranteed to get rate I wanted and after visiting with me he even authorized a modest price adjustment to the vehicle as well. Dont get me wrong, it isnt like he lowered the price by thousands of dollars or anything, but it was enough to move my payment from my stretch budget back towards my original, comfortable budget. Im sure they still made money on the deal, but it was an unexpected courtesy that made me an even more satisfied customer.So much so, in fact, that Rusty Wallis Honda will now be the first place I shop for all of my future car purchases. Dot. The End.TL/DR: Great staff. Great service. Oh yeah, and I got an awesome deal on an awesome car even better than what I expected or though was possible. Tags: Rusty Wallis Honda, Kevin Harper, Manny Garcia, Syed Abidi, Awesome

Worst customer service ever!

Very unreliable and dishonest to say the least Jason in finance cussed while on the phone with me. Ran my sons credit 18 times because they couldn't keep up with what was going on. I regret ever trusting them with my personal info. Went to another dealership and had a much better vehicle better price much better customer service lower payments lower down within an hour and that's how I know Rusty Wallace Honda of Dallas really did me and my son dirty!!! Horrible business!

New car made easy

After being rear ended 7/30/16, after driving rental for month and a half- insurance decided to total my Ford Taurus . Not knowing when or what insurance was giing to do-- I didn't really look for a vehicle. Then suddenly everything was wrapped up- I paid for rental about a week-- spent one whole day looking on line -- starting to panic. One question everyone asked- what kind of car do you want? Honestly no idea. Late in afternoon I found 3 at Rusty Wallis to test drive.. 10 mins I was there. Eric Collier walked out to meet me as I got out. We shook hands and the race was on. I told him I needed a car now , no payments,work out of car, etc etc. I also had 3. Vehicle in mind. One was sold so we tested a Mazda CX -HUGE! Drove great but way too big for me. No pressure from Eric, answered all my crazy questions- if he didn't know answer he acknowledged he didn't but would find answer- he did. Drove 3rd car on my list-- that was it. It fit me bette, would accommodate work needs. Eric never pressured left decicion up to me wasn't pushy plesant to spend drive time with. Went back next day to sign papers- it was a lil slow at that time but it was end of day on Saturday . Eric stayed with process actually handed keys to me and made sure I was comfortable before I waved to him in my mirror.

Best Place Ever!

Thank you to Kevin and Oscar for working with me and getting me into my new car even when I walked in extremely hesistant! I will forever be grateful!

"Amazing "

I bought a car from Rusty Wallis Honda and Kevin Harper was absolutely amazing!!! Kevin Harper is a great salesman and very professional . My experience was great.

Thorough, yet to the point!

Kevin Harper did not approach me as an aggressive salesperson, but with confidence. He introduced himself and handed me his card. I went to the dealership knowing what I wanted from my previous online search. However, I still wanted to look around and I was able to do so on my own without an escort. When I was ready I looked for Kevin and he was patiently waiting for me at a distance. I appreciated this experience. I felt Kevin was thorough, yet to the point and no pressure. He also excels at customer service. Thanks again, Kevin.Yolonda H.

Amazing Experience!!!!

My car buying experience with Mr. Eric Collier was absolutely amazing and wonderful. Eric was very patient and answered any questions I had. He is very professional and is amazing at what he does. His customer service is absolutely superb and he made this such an easy and smooth process for me. I would recommend anyone I know to work with Eric Collier when wanting to buy a Honda vehicle. He is honest and knowledgeable and truly believes in making his customer's happy! Thank you so much Eric for all your help!!!

Extremely helpful ! Jeff Peterson is extremely helpful. ...

Jeff Peterson is extremely helpful. ...We ask for Jeff Peterson every time we come in for service Jeff Peterson is very helpful even we just have a question over the phone. I would highly recommended Jeff Peterson to any of our family and friends.

Finance Department

Finance department told me one thing but wrote another thing in the contract. Then when ask about it, the guy couldn't remember. I will not buy from Rusty Wallis. They use the bait and switch tatic. Make sure you get everything i writing before your contract is written. Have finance guy sign your paper.

Great experience

Before coming to Rusty Wallis Honda, I went online to do some homework. I saw Eric Collier had very positive reviews about his customer service, & I'm very particular about that. A young lady was prompt at finding Eric for me, & from then on the process of purchasing & being educated about the car I wanted was great. He was patient, professional, educated, & thoughtful to us. Whatever questions he didn't know, he made sure to get the answers for me. I would recommend going to see Eric, you will be pleased! I felt like it was more about making me comfortabke & cinfident about my buying experience more than anything. Thank you so much Eric!

Personal, thoughtful, timely assistance

I drive my converted 2008 Odyssey from my wheelchair. Friday (yesterday) my "Check Tire Pressure" warning came on, and I drove to Rusty Wallis at a busy, crowded time. When Rich Starr heard why I'd come in, he waved me around the service lanes into the garage proper; I didn't need to get out of the van. The tire pressure was taken care of, and Rich guided me out and showed me how to get back to the street. This all took about 15 minutes -- all transacted in friendly, reassuring tones. A great relief and a great experience.

i hada a great experience with Eric Collier

He is great, very professional readily available to show you around and promptly and clearly answer all questions in case of any doubts. He is dedicated to satisfy his customers at all cost.

Great!!

My experience at Rusty Wallace was great!!! Eric Collier made my experience great!!! If your looking for a vehicle Eric Collier is your guy!!!,Very professional and helpful..

Excellence at Rusty Wallis Honda

I just bought my new used car from Rusty Wallis Honda! Eric Collier Sr worked to find the car I wanted with all the bells and whistles for the price I wanted! Excellent Service! Eric Collier listened to the details and really took car of my car needs

Great Customer Service

I experienced one of the best quality of great Customer Service at Rusty Wallis on August 11, 2016. Mr Bernard Williams, provided one of the best car buying I've received! I will definitely recommend Rusty Wallis and Mr.Bernard Williams as your personal car salesman! Wow...keep up the great work Mr.Williams.

The best car buying experience ever!!!

I bought a car from Rusty Wallis Honda yesterday and I couldn't have had a better experience anywhere else. Eric Collier was the best he helped me get the best deal for the car I wanted. I will always suggest Rusty Wallis Honda and Eric Collier to anyone!!!

Service Excellence!

I visited Rusty Wallis Honda in Dallas, TX and left with my very own, first car! Mr. Eric Collier helped me choose the beautiful, golden 2015 Honda Accord. I came there with another car in mind, but it had been sold. Mr. Eric Collier not only put me into a better vehicle than the one I initially came for, but he helped me get a deal, that matched the car I came for, which was even better! I truly had a wonderful experience for the purchasing of my first vehicle & I continue to receive excellent service every time I visit Rusty Wallis here in Dallas!

"Thank You Eric Collier!"

My daughter and I went to Rusty Wallis to purchase a new car. Eric Collier met us and immediately greeted us with a smile and was very helpful and attentive to what type of car I was looking to purchase. I have bought several cars from other dealership, but never before have I ever experience EXCELLENT service! Thank you Eric Collier for this GREAT experience. We love our new Honda Civic!

RUSTY WALLIS - JOHN HARGIS

I had a very good experience vehicle shopping at Rusty Wallis Honda. JOHN HARGIS was very accommodating and courteous, and very professional. He didn't pressure me into purchasing a vehicle, but John was very helpful as he assisted me in making the right purchase. I was very pleased with my new Honda HRV vehicle and wanted to say Rusty Wallis is so lucky to have John Hargis as part of your team. Thank you so much!Michelle S.

8 Hours and Counting

I made an appointment to get my new Honda fixed. The issue was described to the Rusty Wallis Service Center when I made the appointment. It took 4 hours for them to return my car. They never once offered to give me a rental. I'm at Rusty Wallis again with the same problem. They knew I was annoyed with them and still I'm here for 4 hours. They claimed to have a rental for me an hour ago and yet I'm still here.

Fabulous

I am so blessed to have won a car!!!!!! Kenneth put me in the car and you would have thought I bought the car at sticker price plus!!! He was fabulous, such a nice, caring and very knowledgeable man!!!! Thanks Kenneth I love my car!!!

2016 Honda Civic Coupe

I wanted the new Honda Civic coupe in Blue. Nehemiah Oquinn and Bill the manager got me the car I wanted and met the price I wanted to pay for their car and my trade in. They met all my requests and I am happily driving a wonderful new car,

Eric Collier

Our salesman was Eric Collier in the used car department. I was emotionally stressed and worried about our oldest son picking out a car that would get great gas mileage, lots of space and safe for our grandson that is due 8/6/2016. We spent less than an hour with Eric Collier and he found the perfect car for our son/grandson. The purchase of the car went fast, efficient and Eric continued to check on us even through the financing process. Can't say enough words to express are gratitude! Won't buy a car anywhere else after our experience with Eric at Rusty Wallis Honda!

The worst!!!!!

The salesman Gerardo Garvalena friendly and helpful. The sales managers and finance managers are comical. Our family has bought 6 new cars from Rusty Wallace in 10 years so I'm very knowledgeable about this dealership. My advice is do your research on a vehicle online and go look at it on a Sunday when they're closed. My salesman promised one thing the sales manager promised another and the finance manager had his own guidelines. There is plenty of other dealerships in D-FW so my advice is to give them a try I know I will. So long to a loyal customer Rusty Wallace I'll take my loyalty to another dealer who will appreciate having a returning customer.

Great Experience

This was truly an enjoyable experience in purchasing a car. Our Salesman, Jim Beeson was great. Straight foreword, honest and knowledgable. Since purchased Jim has called to see if we needed any assistance or questions about our CR-V. Next purchase has to include Jim again.

Excellent service

I had an excellent time buying my first new car from Mr. Felton Jones at Rusty Wallis Honda. He was fast, kind, and thorough. He was very personable, too: somebody you would want to be friends with in life. I would definitely go back when I need another car.- Jeremiah S.

Great Service!

We recently bought a car from Rusty Wallis Honda, and the experience was fantastic, Eric Collier was our sales representative, and he made it so easy, he was very helpful thorough the whole process, and made the situation an enjoyable one. So if you are looking for a used car, go to Rusty Wallis Honda and look for Eric Collier. You will be very satisfied with the quality of service.

Kevin Harper

I don't believe 5 stars should be given to those who simply sale a car! I believe that 5 stars are given to those who build a relationship, an understanding of the customer, and then help the customer find the perfect car for all their wants and needs! Those stars are earned after you walk into a dealership with the expectation of being treated as just another number, but you're are actually treated as a person, and you know you'll leave having made the best decision for you. Before I went Rusty Wallis Honda I honestly had almost given up on car shopping. As a young woman walking into over 10 dealerships alone in the last 3 weeks I had never been taken serious, nor had I been treated with any level of respect! I had no idea how much that experience was about to change! Mr. Kevin Harper not only treated me the highest level of respect, but he also took so much time to show me what Honda had to offer, helped me understand what was most important, and helped me stay in a practical budget. He never rushed me to make a decision, nor pushed me to vehicle I didn't really like. The whole team treated me with such respect. Even the team lead took the time to come over to introduce himself, and make sure I was happy from beginning to end! The staff at this dealership was hands down the BEST, most professional, and helpful dealership I've ever experienced. I am so greatful for Mr. Harper along with the rest of the team. Since the day I pulled away from the dealership In my new car, I've told everyone I can possibly tell how amazing you guys truly are! Thank you again Rusty Wallis Honda for remembering keeping the customer 1st!

Great experience

Great experience from start to finish. This is the first Honda I have purchased and the first time visiting Rusty Wallis. I would recommend this dealership and Xavier to anyone interested in buying a Honda.

Good experience buying a new car at Rusty Wallis Honda.

Everyone at Rusty Wallis is all about taking care of its customers. I had a good experience buying a new car there. Ray Castillo explained the vehicle features and offered different packages at a reasonable price. Thanks.

Very Happy w/Honda CRZ

Felton helped me with every question, concern, etc. I had. I would recommend anyone that is wanting an excellent sales person to help purchase their new Honda see him. He will not only work for you, but he puts the buyers needs first and that sold me. Thank you, and I will be back for my next purchase :-)Regards, Lisa Alexander

Pre-Owned CR-V

Alan Glazer, our salesman, was very polite and not pushy. He was very helpful in explaining all the gadgets and answered our questions. Our first Honda lasted 16 years, hopefully this CR-V will do as good if not better.

Great Experience

I have purchased 4 Honda's and I bought the last 2 at Rusty Wallis. The time my wife and I recently spent with Robert Villa who sold us our new Accord was much more pleasant than they typical car shopping experience. He was knowledgeable about the product, attentive to our needs, and efficient with our time. Thank you to Robert and the rest of the Rusty Wallace team!

Thank you Eric Collier and Rusty wallis team!

My wife and I, went to Rusty Wallis where we met Eric collier, right away he was polite and fully engaged while dealing with us (big deal because we're young, and other places didnt seriously, Eric Collier did). While we were looking at vehicles Eric got is as many keys as we needed him to for as many cars we wanted to test drive, and no matter how indecisive we were he remained fully and completely patient and polite! On top of his great customer service, he didnt seem only concerned with a sell, he honestly and truly seemed more focused on what would make us happy..We feel like we left with a new car and a friend... When we're ready for another vehicle Eric is who we're going to call! Thank you sir for our new 2016 Honda accord sport!!

Phenomenal Customer Experience

Buying a car can be a stressful experience however when I went to Rusty Wallis Honda and was assisted by Eric Collier, the overall "car shopping" experience wasn't as bad as I thought. I drove from Shreveport Louisiana to purchase my vehicle in which i saw online at first and Eric Collier gave me a lot of confidence and reassurance that i was making the right decision with my vehicle. I didn't feel pressured at all about purchasing a vehicle from them. The staff was very friendly, patient and kind. I'm a single parent so I have to budget and Eric Collier made sure that the vehicle I purchased was in my price range. I drove a rental there so after my purchase, he followed me to Enterprise to turn In the rental vehicle. Prior to coming to Rusty Wallis I had been car shopping for a few months and I have never met a salesman that goes above and beyond like Eric Collier. While driving to Dallas with my two kids all I could think about and pray about was me coming back to Shreveport in my new car and thanks to Eric Collier he made it happen. Eric Collier is a blessing and a true asset to Rusty Wallis. He goes above and beyond. He is the true definition of customer service.

I love my new honda accord sedan...

I love Rusty Wallis dealership.Great service. Mr. Eric Collier really help me when I puchase my second honda. Now I own two Honda. One is 2006 Honda Element . Now I have 2015 Hpnda Accord. Now they offer me lower interest rate. Five years instead of six years to pay. Mr. Eric Collier is a good salesman. I can speak from my heart that he's honest sales representative.. Thumbs up for you Mr.Eric Collier.. Well done..Keep up your good work...Thanks for all your service guys..

good customer service

our experience with Kenneth Boyd was EXCELLENT !!I did not know going there I was going to buy a car but thanks to Ken and his honesty, help and experience I was able to get a car for me and my kidswe are happy with the new purchase Thank You Silvia

friendly dealership

I would recommend to buy a new Honda through Felton Jones ( Internet Sales Manager).He agreed with my pricing for new 2016 Honda Accord LX.

Great job!

John Hargis did a great job, was very professional and made my new vehicle purchase very easy efficient. I would highly recommend John for anyone purchasing a new vehicle.

Painless!

I have dealt with a lot of dealerships and this was absolutely one of the best! Our salesman was Bernard Williams and he was polite and professional. Every member of the staff was the exact same including our finance guy. Normally as a female I cringe when I have to buy a car and this was by far one of the more pleasant experiences ever. I would highly recommend them!

Best Car Buying Experience

This was my 3rd Honda purchase from Rusty Wallis in 10 years, and by far the best. Typically, I hate buying cars and wasn't really looking to buy a new car. I simply had gone in for an oil change. Jim Beeson was the best sales person by far that I've encountered. The transaction was smooth, I felt at ease, and our personalities really clicked. Thank you for making me feel comfortable Jim Beeson! #HondaForLifeGabriell

Easy buying experience

Everyone is very attentive. First time when I walked in just for a test drive and to get an estimate on my trade-in car they respected that and never tried to force me into making any decision. Offered me a fair deal when I went to actually buy a car. Helped me to get a good deal on financing my car as well. Explained me the process very well, especially pertaining to trade-in aspects. I would certainly recommend anyone to at least visit this dealership when considering buying a new Honda. Everyone seems to have a good knowledge on honda cars and the company.

Smooth Process

When searching for my 2013 Honda Accord, I did a little research and the positive reviews of Rusty Walls Honda brought me in. It was a wonderful experience in large part due to Brad Mills (sales consultant) who gave me no reason to shop around at other dealers. From the outset, Brad focused on my interests and needs while building trust with dialogue, stories and humor. We got through the negotiation process with both parties feeling comfortable. While working out the financing/warranty issues we hit a snag, but Brad was right there to smooth things over and get me in my ride. Love the car and would definitely return to Brad and Rusty Wallis.

Awesome dealership

This dealership is very friendly and extremely helpful. Great customer service! I am glad that I chose to get my vehicle from here. I even drove from Baton Rouge to Dallas!

Exceptional Customer Service

I was looking for a used car initally and Brad did a fantastic job by sending me a selfie video with the used car i tagged on the rusty wallis website. I was in double mind in buying a new car or used car. I saw Brad at the used car section and he ran over a quick comparison for me depending on my needs. Due to my limited term drivers license, Syed suggested to opt for a credit union for seeking financing. This turned out to be a good suggestion. Syed and Brad were willing to beat the offer that i got from another dealership. I was overall very happy with the customer service at Rusty wallis.

One of the best experience i have ever had !!!

One of the best experience i have ever had !!! I was able to take my new vehicle with no hassle and went above and beyond my expectation!!

They were super nice!

At Rusty Wallis they let you tell them what you want. They don't force you into to something you don't need or want. They also explain everything every step of the way. There is a "no rush, no pressure" feeling there too. And they want to be there for you after the sell too. All these things mean a lot to me. So I guess they are my Go To guys for any Honda needs. Thanks again for a great car buying experience!

Pedatory Financing

The staff was great, except for when it came to financing. Basically got duped out of my down payment, didn't notice until my first payment was due.

So easy, and they went above and beyond my expectations

I started off by emailing the dealership with a good offer, and to my surprise, the salesman (Eric) said he could beat it! They ordered the car, and when it came, Eric even picked me up at home to come sign paperwork. It all ended up being so easy, I would recommend this dealership to anyone and everyone. The sales and financing were very low pressure feeling. It really came across that they want happy customers.

Best Experience

From the moment I walked into Rusty Wallace Honda I felt very welcome. Jim Beeson made sure my car buying experience was the best I've ever had. Everything went so smooth and I was very happy and proud to walk out with a brand new Honda. Thank you Jim!

Purchase of a new vehicle

From the moment we entered the building, Kevin made us feel welcome and appreciated. Everyone inside was polite, insightful and courteous. I could tell that Kevin was slightly nervous, I'm not sure if it was because he was new, but he will surely overcome that in the future. It was a pleasure doing business at Rusty Wallis and we look forward to working with Kevin in the future. Thank you Thank You!!!!!!

Great car buying experience

Jim Beeson made sure my entire car purchasing experience was smooth. He explained everything, is very knowledgeable about Honda products, and made sure all my needs were taken care of.

I expected the best and found it.

Yesterday, I didn't have time to take from work to deal with new car. I called and got John. Best salesman ever. I don't work for any dealership.

Felton was great

I was helped by Felton in picking out my first car. He was attentive and gave good answers to every question I had. He also gave me a great deal on the car that was better than other dealerships.

My new Accord

Eric Lucy was supposed to be our salesperson, but he was tied up with another customer. Bronson stepped in to help us out so we wouldn't have to wait. The process of buying a car is long, but Bronson made it easy for us. Fair price, great quality car. And Eric checked on us as soon as he finished with his other customer.

Quick and Easy

From test drives to financing, Rusty Wallace has it nailed. Not pushy or aggressive like any other car dealership I've dealt with. Accommodations for Spanish speakers was a plus.

Eric Lucy is my car guy

I like a no xxxxxxxx car guy when I shop, and Eric Lucy is my kind of guy. Yes, I recommend him 1000000% . Dont care about Rusty Wallace, but do care about Eric Lucy.

right car - fair price

We were pleased with the overall service and support during our buying process at Rusty Wallis Honda. We had a minor miscommunication with the rep, but all was addressed and we are very pleased with the outcome and how it was all handled with the dealership. We would shop there again.

Professional Service Department

It's always a pleasant experience to take my car to Rusty Wallis' Service Department. Brian was friendly, professional, and helpful. I'll be back again!

Excellent purchasing experience.

the salesperson, Jim Beeson was very knowledgeable and professional. The dealer gave me a fair price for the trade in and for the new vehicle. I had already visited another dealership in Dallas, but I will make Rusty Wallis my new dealer.

Stressless car buying

Rusty Wallis was great to work with. I got the payments I wanted, the car I wanted, the interest rates I needed and the service was speedy. Thank you.

helpful, professional, and honest

I went to the dealership with my brother to trade in my CRV with a Pilot. My sales person was Eric Lucy and the account manager was Jason. Eric is a great guy, he was prompt in answering my questions and provided all the information needed which helped me make the decision. compared to other Honda Dealerships , this one is the best I dealt with. Jason the account manager was also helpful he even offered information and his help after the deal was done. amazing place!

Best Honda Buying Experience in DFW

Just like that ad on TV - No Gimmicks, No Drama just plain simple car salesmanship. Highly recommend sales people Eric Lucy and Brompson Golden. I was there for less than 2 hours and the deal was closed. I did not have great credit but they worked with me and found that if I purchased the vehicle in my better half's name it would yield the best interest rate. Like some other dealers, they DID NOT add anything on top of the APR offered by the lender. OVERALL great experience,

Amazing

As a first time buyer with so so credit, they gave me the most amazing deal. Simply blown away how quickly and painless the entire thing went. Next thing I know, I'm driving down the road in a shiny thing with wheels.

Jim Beeson

We bought a new Honda Civic from Jim in January. He was both fun and professional to work with. No high pressure, knowledgeable, no hassle, just a great experience.

Leasing a Honda CR-V

Very professional yet stress less transaction. After driving a couple of cars and deciding just what I wanted Xavier found the car I wanted in a short time. He spent the time with me going some of the cars accessories in the car which would have taken me a long time to figure out. Saved me stress there. And I feel like I can go back if there is something I just can't figure out. So very excited with my new Honda!

Lease of a new 2016 honda civic Lx Sedan

This is my first experience with rusty wallis Honda.. Sales consultant John Hargis was very helpful. He was flexible in finding a monthly payment that fit my budget.. It was a pleasure to work with him as I felt no pressure.. Business manager Oscar Miramontes was very efficient with the paperwork involved in closing the contract.. A very friendly atmosphere. I will continue to be a loyal customer for future business..

Buying Used

I did my research online first and had already narrowed down my choices when I contacted Rusty Wallis Honda. The vehicle was represented well (2014 Subaru Forester Limited) including a "Good"rating from carguru.com and also a good dealer rating from both carguru and cars.com. I contacted the dealership and was put in touch with "Mannie". He responded immediately and after some thought and scheduled arrangement we set up a time to look at the vehicle. Mannie had something come up but connected me with "Alan". When we got to the dealership, Alan was busy with a walk in customer but got us immediate help:"Jeff". Sounds like we were passed around but that would be the wrong conclusion. The folks were there ready to help us and not at all pushy. Great overall experience with no hassles!

The search for our certified Honda CR-V was a smooth one

Jeff Spangler helped us to find a good certified 2014 CR-V Honda. We found one online first and it had been sold, so he found one that has a moon roof which was on my wish list. Rod Lee and Greg Fine both expertly dealt with a couple of different minor service issues. I highly recommend every one including John Hoddock, who made our purchase in the finance department, a good experience.

Great Experience with John Hargis

I recently purchased a 2016 Honda Odyssey and I had the opportunity for John Hargis to help me with the process. He was very patient and through while I was trying to determine which vehicle works for my family and our needs. He was so helpful in showing me all the features on the Odyssey van. He was so knowledgable about the vehicle and answered all of the questions. I would definitely go back and do business with John!

They do an ouststanding job. Best salesman is John Hargis

They do an outstanding job. Best salesman is John Hargis. He is a outstanding person. If I need to buy a car in the future, I hope he is still working for them. He goes over the top to help you get what you want. Thank you John. This is the second car we bought from them and both times we had a good experience. Best Honda dealership in the Dallas TX area.

Excellent service

My service advisor was Greg Fine and he went above and beyond my expectations with service on my C-Rv. I would highly recommend this team for all your service needs! This is also where I've purchased my last two Hondas!

Great group of people and love Rusty Wallis

The guys were very helpful and attentive to all my questions and needs. Very patient and considerate of my questions and concerns. The guys were wonderful!

2016 accord sport

John Hargis was fantastic. He made the car buying process smooth and easy with excellent professionalism. I would highly recommend him if you plan on buying a car from this dealership

Purchased my 5th Honda

I purchased my 5th Honda from Rusty Wallis. I aggressively priced other dealerships before purchasing in the past. This time I knew I had a fair, competitive price by using apps such as Edmunds and TrueCar.

great experience

Excellent friendly service and great customer care. highly recommended service, I like the location of the dealership, they are helping me to rebuild me credit

Routine Oil Change

My Service Advisor on this visit was Rodrick Lee and he helped take care of my oil change in a timely fashion. Roderick also made recommendations on what items I might have checked on my 30K miles service visit. Thank you for the great customer service.

Bradley White

I knew exactly what car I was interested in and called ahead of time. When I got to the dealership, the car was all lit and waiting for my inspection and approval. Test drive was done and then paperwork (with Ryan, also very fast and efficient) completed. I had an idea of what I was willing to pay and will say they met me pretty close. The deal was closed without high pressure financing tactics. I was very pleased. Bradley White seems to be a very honest and genuine salesperson. I felt like he was giving me truthful information to the best of his ability. If you go in to buy a car, ask for him.. I think you will be glad you did.

3rd Purchase from Rusty Wallis

I had been looking to upgrade my car, I didn't need a new one, but I wanted a new one. I had thought about switching from my Honda to a Hyundai. I had gone to a Hyundai dealership and had a horrible experience, and got discouraged about getting a new car. I had seen a HR-V when I had brought my Accord in for service, and after that I started looking at them online. When there was one in stock with everything that I wanted, I went up to the dealership and Felton helped me. At first it looked like I may walk out without a new car, but we were able to get everything worked out, and I got the car that I really wanted. I've now bought 3 cars from Rusty Wallis Honda, and have yet to be disappointed.

"Quick and painless buying experience"

Everyone I had dealings with at Rusty Wallis the day I purchased my vehicle were friendly and professional. My salesman also let me know if I needed any additional help with the fine points of my vehicle to come back into the dealership for assistance from him at any time.

totally satisfied..

Have purchased two automobiles from Rusty Wallis and have had them service both from the days they were purchased.... The service department is the best, and our service advisor, Jeff Peterson, is the reason I would never go anywhere else for service....Thank You Jeff, and Rusty Wallis for always putting the customer first.

Good selection of certified cars!

I shopped at 3 dealerships for a certified Honda and went with Rusty Wallis. They were able to provide all the information and selection of cars I was looking for... Brad White, salesman, was also very professional and I appreciated his feedback!

I'd go back!

Just last week I bought my first ever brand new car (I've always bought used). I've been putting off the purchase for months as other dealerships treated me poorly and tried to "dumb me down" (Sorry sir, I do understand financing and interest rates). When I found the exact car I wanted at Rusty Wallis, I was nervous to have to go back to another dealership and deal with the haggling. I couldn't have been further off from the truth. I absolutely LOVED my experience and Bronson and Ryan (in financing) were a joy to work with. Both men were kind, fun to be around and most importantly they didn't pressure me! I've raved to everyone about the experience and will continue to! Thank you Rusty Wallis!

Great Experience!

As usual the buying experience at Rusty Wallis was very good. I always work with John Hargis when buying a car, and this was my third car from Rusty Wallis. Mr. Hargis works to get me a good deal and understands that I will not sit there all day to buy a car. Very good service. My finance guy was John Haddock which I can say was the BEST experience I have ever had with any finance office. He was very polite and fast. It is very difficult to find a good team and obviously John Hargis and John Haddock work well together to satisfy their customers. Thank you all again for making the buying experience much more pleasant.

Excellent Staff

From the beginning of the sale, I would rate all of the Rusty Wallis staff as world class professionals! They truly created an experience that was pleasant.

Great car buying experience

Third car I purchased here and always from Felton Jones. He is friendly and always so helpful. Made an appointment, was seen right away, and started the financed process in less than 30 minutes. The finance department was not pushy and did not try to sell me anything. It was just the easiest process I could've asked for and I love my new 2016 civic. Please go see Rusty Wallis today because they know customer service.

Exceptional customer service!

I have always taken my car for service to Rusty Wallis but have never experienced such friendly treatment with service representative Pablo Flores. He was very patient and honest to explain the services needed. This was a 5 Star treatment! Thank you Pablo and hope you are there for many more years!

Excellent service

Easy to do business with without the pressure. Caring staff.

Easy to do business with

In and out to get a new key, inspection done and other accessories bought for my new CRV. Greg Fine did more than expected and made sure I understood my new CRV and schedule maintenance. Victor at the parts department is also very helpful. Outstanding experience.

Worst place to buy or service a VW.

Stay away at all costs!!!! Stealership is the correct name for this place. Do not service a car or purchase a car hear. First they overstated what was wrong with my car, and tried to sell me one of their overpriced used cars. Took my car to a shop and did not find the problems stated. Still running great and happy I didnt give them my money for unneeded work or overpriced car.

Service Department

LuvMyCRVRusty Wallis has always serviced my 2005 CRV. This visit Pablo Flores was my Service Advisor. He was courteous as well as knowledgeable and provided me with good information. I drove away quite satisfied. C Rodriguez-Slates

Service

I appreciate the great service I get every time from Jeff Peterson, Always set the expectation right and works with you. I recommend Rusty Wallis .

Great Customer Service

Greg Fine had a great customer service, took time to explain everything to me, thanks Greg

Great

I recently purchased my third Honda from Rusty Wallis and my second from Brad White. Brad is patient, honest and a generally nice guy. I didn't feel pressured at all and he took the time to find the car I wanted (which changed a couple of times).If he isn't employee of the year I would be extremely surprised. I purchased a 2013 Accord Coupe V6. Its fun to drive and has lots of power. Although it been my experience that Hondas are extremely reliable, I purchased an extended bumper to bumper warranty that gives me piece of mind for 85mths or 100k miles from the time of my purchase for a reasonable cost. If you are a looking for a new or used car call Rusty Wallis and ask for Brad White.................................................................................................................................................................Kolby B.

excellent service

Excellent customer service would highly recommend was explained everything in detail as far as the waiting was not to long considering I didn't have an appointment

Dealership and Service Department are Tops

After our first experience with Rusty Wallis 25 years ago (car purchase) turned out so well, we've used them for all our Honda service and have been very happy. Every service manager has been knowledgeable and friendly, including especially Steve Hartwig. Steve keeps his word on time and price for work, and has answered service questions with a cheerful attitude a pleasure to deal with! This is definitely a class outfit, all the way through check out.

Service Department

My last visit to Rusty Wallis was for an inspection only. Greg Fine was my Service Advisor who was a very cordial, caring advisor. He mentioned it was time for an oil change, and I got an oil change and tires rotated. Thank You Rusty Wallis and Greg Fine.

Bad in used cars.

I went to buy a used car one day and planned to trade in my current car. I told them what I owed which was about half of its reasonable value.They gave me an offer for my car which was less than what I owed. And, their offer for my car was several thousand less than other offers I received for it.The sales guy was decent, FYI.However, the finance guys know every penny of every deal so I believe this was a purposeful attempt to give me what would be a very bad deal.I walked out and bought a similar car at another dealer. In that deal, a reasonable offer was given for my car and the deal went very smoothly.

Fine Dealer To Work With

I purchase a new Honda Pilot in less than 2 hours from Rusty Wallis Honda. That included trading in my Honda Ridgeline (also purchase from this dealer) and also trading in My Mini Cooper S Clubman. The whole experience was stress free and very professional. I would highly recommend anyone to go to this dealer.

Really Like The Changes At RW Honda

I bought my Honda CRV from Rusty Wallis in December of 2011 and was very disappointed at the level of service I received my first three visits there. But it seems like there have been some amazing changes within their service department. I bought my car in for the 15K service and was greeted. very quickly by Steve who took my needed information and within seconds my car was in a service bay and the entire service took less than an hour. Price for the services were very reasonable.

Very Fast Service Visit

I bought my Honda CRV from Rusty Wallis in December of 2011 and was very disappointed at the level of service I received my first three visits there. But it seems like there have been some amazing changes within their service department. I bought my car in for the 15K service and was greeted. very quickly by Steve who took my needed information and within seconds my car was in a service bay and the entire service took less than an hour. Price for the services were very reasonable.

Recall of airbag

Prompt,honest service... Got an oil change that was reasonably price... Technician was knowledgeable. Got my car washed !!!! Travis was great . The check out was easy. 5 star service!

riped off

I was told that the mechanic stripped out my oil pan.which oil pan was fine when i was at rusty for last oil change.when i went to work sat. My headphones were missing only people been in car was me and people at rusty i feel violated.

Rusty Wallis helped me out of a jam

I had my car towed to Rusty Wallis after I was stranded and they took care of me right away. Everyone from the people who answer phones to the service reps and cashiers were very accomadating.

Josh Rodriguez

I just bought my 4th car from Rusty Wallis Honda. I worked with Josh Rodriguez and the service was excellent from beginning to end of sale and continues with prompt answers regarding a recall notice I received.If you are looking for a stress free car buying experience. ...go see Josh and others at Rusty Wallis Honda. Sincerely,Kathy Farmer

Very nice and a lot of experience

We love mr Jones , he helped us a lot ,he was so experience and excellent dealers , very friendly . We will come back for another car, when you want buy the car , just go see him

Maintenance done awesome job!

Needed a car maintenance. This was the best place to buy my first vehicle. They did an awesome job taking care in explaining all the necessary things I needed for my car. I feel like I'm in a luxury car business the way they take care of me so well. Jeff Aber was my guy- great, solid, knowledgable, and easy to work with team player. Appreciate all what they're doing!

experience with service

I took my vehicle for repairs and received excellent service both on the repairs and customer service. Greg Fine was my service advisor, he was very good and very informative.

great service

Kevin Harper is the GO TO man! They're all about the customers and their satisfaction.

Always a good experience!

Always good service, staff always very courteous. I would buy another car at their dealership.

Servce

I am very thankful for the courteous attention I received yesterday, when Jeff Peterson assisted me with service for my 2014 Honda Pilot. He was great!

Fifth vehicle from Rusty Wallis Honda

I just leased my fifth vehicle from Rusty Wallis Honda and once again the process was very smooth. Jim Beeson worked with me to understand my needs and found the exact vehicle that I wanted. I'm sure that I will be back for my next vehicle when this lease is up. Thanks Jim for your help in making it a smooth process and finding my CRV.

Rusty a wallis customer for 17 years

I brought my 2015 Accord in for its first oil change and was promptly greeted by Jeff Peterson. I didn't have an appointment, but my car was ready (including a car wash) in under an hour. Jeff gave me recommendations regarding my next service visit and was very courteous and helpful. I live closer to other dealers, but the good sales and service experiences I've had at Rusty Wallis are the reasons I've been a customer since 1998.

Did what he said he was going to do.

I have purchased many cars in my lifetime, and have dealt with dozens of car dealers. I have to say that this was the quickest, easiest, car buying experience I have ever had. Even with a few credit issues, I was in and out, with the keys in my hand, in only a couple of hours. While I know that others were involved (i.e. Finance), I know that the majority of the credit goes to my Sales Consultant, Kevin Harper. From the start I told him what I wanted, and where my payments needed to be. He told me that he would explain my situation to Finance and get my deal done, and that is what he did. Because of my experiences with other dealers, I kept waiting for the hammer to fall and the rate and payments to go up, but that never happened. Very happy with my purchase, and my experience with Rusty Wallis.

PURCHASE OF A NEW HONDA 2015 CR-V

We just bought a new 2015 CR-V Touring. We dealt with Robert Villa who is the best. He went above and beyond what a salesperson does when selling a car and most of all after sale checking. You cannot find a more helpful salesman. Even after the sale was done, he calls and wants to make sure you understand and know how all the gadgets work, which this car is loaded with. He is clearly enthusiastic and proud about the product he represents. An exceptional employee.

Quick & Experience

I had a break light out. I didn't have a schedule appointment at Rusty Wallis, but Travis Porter was able to get in quickly. To my surprise I was told that my battery was about to go out, I was able to get a new battery too. I love the fact that Rusty Wallis is very thorough each & every time I bring my car in.

good service

Visit this dealer since I bought a car in 2007 and I have always gotten awesome service from them. Two of my family members have bought cars from this dealership.

The most courteous staff! Great service!

The best dealership I have EVER EXPERIENCED! From shopping for my car, buying and servicing! Mr Wallis you should be PROUD!

Great Experience!

I bought my 2010 Accord from Rusty Wallace and have had all the service done there. Just had the 60,000 mile service done. My Service Advisor, Greg Fine, was very thorough and professional. I had an appointment and was in and out of there in short period of time. Would recommend this dealership. The

Best car experience!

Knew basically what we wanted. Our very friendly, experienced sales associate showed us all available options and we ended up getting a better deal than we thought and ended up buying two cars! We spent less time buying these cars than any we've ever purchased in the past and we've been buying cars for 30 years!

Awesome experience

I found the car I wanted by searching online and got the best deal from Rusty Wallis. They did everything they promised. I was in and out the dealership within an hour. Felton Jones was the salesman and he was awesome and very friendly. Great experience overall!

Oil Change

It was quick and easy. The waiting room was comfortable and pleasant. The people working there were very professional and polite. I would recommend this dealership to anyone.

Took my car in for 100k service, excellent service

This was my first time taking my 2011 Accord in for service, I had just hit 100k miles and wanted a full tune up and inspection. They did the tune up at a fair price, replaced fluids, brake job, alignment, rotated tires, and even washed it for free. They communicated with me prior to doing any work, gave me up front pricing, and there were no surprises. I will be using them again for service and my car drives noticeably better after the tune up.

Professional and courteous

Greg is knowledgeable and an excellent service manager. Service was quick and thorough at a very reasonable price. I came at 4:00 on a Saturday and they had me finished by closing time at 5:00.

Quick, organized staff, straight-up dealings .

Brad did everything he said he was going to do. Picked me up at the airport. Good, very competitive price. Quick paper signing process. I would recommend Brad and Rusty Wallis Honda.

Best buying experience for a used car..

Manny Garcia listened to what we wanted in a car. He made it happen.. No hassles!! We drove our "new" used car off Rusty Wallis' lot the same day. We received the history on the maintenance of our car over it's lifetime too!!! Manny thought of everything. Thank you again, Manny

In and Out in a Flash

Was happy to be able to skip the "Dog & Pony" show and lease a new car, at my price in a very timely manner. Kudo's to Felton and Bill for getting it done

Best Salesman Ever Manny Garcia

Manny listened to what we wanted in a car.He made it happen.. No hassles!! We drove our "new" used car off Rusty Wallis' lot the same day.We received the history on the maintenance of our car over it's lifetime too!!! Manny thought of everything.Thank you again,Manny

Salesman

Forrest, our salesman, is very helpful and friendly. He willing to work with us even we have too many questions. He answer all our questions. He is a very good salesman. I will recommend him to my friend. I am very happy with the service there.

Great service with correct service advisor

Bought my Honda at Rusty Wallis and came back for service. I had a bad experience with a service advisor so I stopped getting my car maintenance there. About a year later, I needed a oil change (bad) so I stopped by the dealership. I was then introduced to Jeff Peterson. He is honest and a true professional. Now I get all my service done at Rusty Wallis Honda. Keep up the good work Jeff.

I mattered

Usually you walk into a car dealer expecting to be overwhelmed by pushy sales people who only have one goal and that is to "make money." Now, I am not saying that making money is a "bad thing" but it usually supersedes the wishes and desires of the customer. It means the sales person's agenda is primary and foremost, not yours. I wanted to try leasing a car for the first time and I was rather nervous. I had a budget I wanted to stick to and I had a small down payment. I had been warned about the "pitfalls" of leasing, so I was a bit wary. Rusty Wallis not only met my desired payments but were very gracious and kind in doing so. I had a positive experience starting with sales person, Christian and ended up speaking with a very capable and positive Sales Manager, Ken and finalized the lease with the hardworking and diligent business manager, Joshua I would and have recommended Rusty Wallis to all family and friends! I have to say, that because of my experience at Rusty Wallis, I will be car buying/leasing with them again!

Car Repair/Customer Service

I was so lucky to Steve as my service advisor. He was really nice and kept me informed of the status of my car. I thought I had major problems but turned out it was really just a minor issue and they fixed it and now I am really to roll on down the road.. I will definitely be using them again for my service on my 2010 Honda Fit, and when the time arrives, I will be purchasing a new car from them again. Thank you Steve for putting up with my numerous calls and questions. Holly, thank you for always being so friendly and finding Steve for me. KUDOS!Terri

The team at Rusty Wallis Honda is great for car reliability

Travis Porter and his colleague Darryl Dotsy make a great team for those who seek to keep their vehicle at absolute reliability and condition.We find that depreciation is one of the major costs of car ownership and by keeping a vehicle in pristine condition, Honda's last forever. We use full synthetic oil and adhere to all of the service guidelines, and are rewarded with a 2005 Pilot that is absolutely reliable and one that many mistake for new,We find the tean at Rusty Wallis Honda easy to work with.

Best Dealership in DFW

I love this dealership for the EXCELLENT customer service I received from everyone I encountered. Let me start by commending Turman Oldham for helping me get the SUV I wanted. He was honest, patient and very easy to deal with. What amazed me was when John Hargis, another sales consultant, stepped in and guided Turman, being new in the company. He did not leave us till all the transactions were finished. I saw the meaning of brotherhood between them. I want to mention Rae Cook and Syed Abidi (manager) for helping me get my leather seats installed. They gave me a temporary car I can drive around while they were installing my leather. They were so attentive and very prompt. Thank you gentlemen for the MOST pleasant car buying experience. I truly recommend RUSTY WALLIS HONDA dealership because everyone CARES!

Great first experience

First time buying a car although a used one. The sales people are very kind and do not seem annoyed or irritated in the slightest when negotiating. They are very understanding and I had a very comfortable time buying my car here. I would definitely recommend this dealership.

Very nice Experience

We've purchase our new car in this dealership and the people are great and very helpful, especially our sales consultant, Jim Beeson. He is very professional and helps us made our transaction very easy and hassle free. He also gave us a brief instructions on how to operate our new vehicle and showed to us their facilities and introduced us to their service advisor. Overall we have a very nice experience on buying our car and visiting their dealership. I would recommend this to everyone. Keep up the best work.

great experience

I had just bought an 20 15 honda cr-v, great customer service, great price. I'm very satisfied with my first car purchase experience.

awesome group of people

Long story short, I told them what I wanted and they made it happen! My bank had me at a 4.8% interest rate and rusty got me 3.7%, with payments that I wanted. To top all that off I was referred to framers insurance company and got the best rate ever! Mr. Bernard definitely has earned a lifetime friend /customer!

Great experience

Great experience on trading my car for a newer one.good customer service.like going to rusty wallis allways great people working there. It's not my first time at rusty wallis, like working with them.

Happy Customer!

I would definitely buy my next car from this dealership! Exceeded my expectations! Didn't spend the whole day making the deal happen! Didn't have the exact car on the lot but found the car at their sister dealership and got it there quickly! Love my new Honda Accord!

New car purchase.

John Hargis was efficient, knowledgeable, friendly, and very thorough through the purchasing time. I appreciate all the effort to make this a good experience. John Haddock was very efficient with the paper work and got me out of there in a timely manner.I have purchased 3 cars from Rusty Wallis over the past few years and have always had excellent sales and service experiences.

Quick and Professional

I purchased a 2011 GMC Sierra Texas edition. This truck is awesome people think it is brand new. Brad was very helpful and down to earth he was a guy I felt was very honest with me about every step to buying this truck. Jay was also a down to earth guy and very professional. These guys made me feel very comfortable in the decisions I was making and had me in and out in no time. When I buy another vehicle Brad and Jay will be the guys I deal with. I would recommend them to anybody. Thanks guys!!!

A+ Customer Service

Bernard Williams is a dynamic used car salesman. I've purchased 3 NEW cars. Felton Jones has tough negotiating skills but prefers a happy customer.This is my 4th purchase from Rusty Wallis (3rd new car purchase from used car salesman, Bernard Williams). I called ahead to let Bernard know I was looking for another vehicle. Upon my arrival, he had already researched and located a 2015 version of my previous car (2010 Accord EX-L V-6. Manual transmission). Unfortunately it was the only one in Texas and the price was not negotiable which is that dealership's loss. Being the professional that Bernard is, he also had a few Accords waiting for me to test drive. Once I made my selection, I was introduced to another fantastic salesman, Fellton Jones. He is a charming man with some tough negation tactics. We went back and forth with the price until we agreed on a number that I liked. He was even kind enough to give me a snack and a bottle of water from his personal stash. Hospitality speaks volumes about one's personality. You will not go wrong by making a purchase with either of these gentlemen.

Purchase of 2015 CR-V

The purchase of the 2015 CR-V went very smoothly and relatively quick. Rae Vaughn Cook explained the transactions and all the features of the CR-V and moved the paper work through the proper channels with ease. Bill Hunt and John Hargis were there with backup if there had been any problems. A good team!!A great experience. Bill

Courteous and helpful sales personnel

This is my third experience buying a car at Rusty Wallis Honda, and it's another WIN for me and our "new to us" car. My son needs a reliable car to drive 5 hours away from home for college. I really wanted an older model Honda with lower mileage, and I got exactly what I was looking for! Great car (one car owner with all service done by Rusty Wallis Honda), and loved our salespperson - RaeVaugh.Cook - extremely helpful and patient with me throughout the process. Will definitely buy from again!

quick, easy, mimium sale pressure

It took 3 business days to drive car off lot. Car had to be ordered from other car dealership. I had bought my previous car from same dealership.

Great car buying experience

Had a great experience with Rusty Wallis Sales Department last week when I changed out my leased CRV for a new one. The process was fast without all of the annoying "let me talk to my manager" stuff.

Great Day at Rusty Wallis Honda

Great treatment when I walked in the store. Salesman was polite and didn't over do sales pitch but made me very comfortable with selection of cars. Great experience.

Excellent customer service

I bought my first brand new car, my Honda Accord, in 2013 from Rusty Wallis and it was time to refinance so I went back to Rusty Wallis. Forrest in Sales did an excellent job making sure that everything was running smoothly and checking on me. Ryan in Fianance did an excellent job explaining my options and walking me through the process and listening to me. I ended up with a brand new car with lower payments!I couldn't be more happy!

Not as Scary as Others

Buying a new car is scary, but Jim Beeson made it almost pleasurable. He was very knowledgeable, pretty honest, detailed and available for after-shock questions. He walked me through all the whistles and bells, showed me the Service Dept and made sure I was comfy before I drove away. Ryan got me the monthly payments I required which was way cool. Nice clean showroom and bathrooms (I fixed one toilet seat that was loose). My new Fit is awesome. I'll buy from R.Wallis again. I hope Jim will still be there in another 18 years.

Very Experienced

Helpful ,informative, and very experienced, motivated, driven, as well as provided information on car features interior,exterior,maintenance, care,history,speed,engine,warranty, and service.

Exceptional Service

Thank you, Alan Stowers, for providing a pleasant, painless, and positive car buying experience of my 2015 Accord EX-L. I received professional, courteous service from Alan and other members of the Rusty Wallis team, including Xavier Maldonado and John Haddock. To others looking to purchase a car, I recommend Alan Stowers and Rusty Wallis Honda and wouldn't hesitate to purchase another vehicle from them. I love my new Honda!

Wonderful Experience

I purchased a Civic from Kenneth Boyd 3 years ago and had a very pleasant experience and decided I would see him again for my next purchase. I traded in my vehicle this weekend for a CRV and my experience with Kenneth was just as pleasant. He was patient, very knowledgeable, professional, thorough, and friendly. Thank you Kenneth! We appreciate you!

Great service experience

I did my homework before I chose Rusty Wallis Honda to do the work I needed. I got quotes from all the Honda dealerships in the DFW area and this dealer had the best prices for the needed services. Also, my service adviser (Greg Fine) helped me get extra discounts through available coupons. The only reason I didn't give this experience a 5 star overall rating is the complimentary car wash was not very thorough.

Super Pleased

The person I would like to specifically compliment is Robert Kersch. I have known Robert for many years and have bought several cars from him. I have the highest regard for him as he is a man of strong character. I definitely feel like I have been blessed with "the best" by knowing Robert. I have been pleased each time I have purchased a vehicle from him and have told many people about him. Robert went "above and beyond" every time I have purchased a car from him. I consider him a wonderful friend, and I do not hesitate one iota in highly recommending him to anybody who wants "the best." That is exactly what you will have in dealing with Robert. He really is just that......."the best!"

Good people to work with At Rusty Wallis Honda.

Most pleasant experience working with Felton Jones, Kenneth Boyd plus others at Rusty Wallis of any auto-dealership in the last 54 years of buying autos!

A pleasant experience with my HondaPilot purchase.

I felt very comfortable purchasing this car on my own. The people that helped me we're professional and informative. It was a good day.

DO NOT GO THERE!!

DO NOT GO THERE!!! Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge you AS MUCH AS they can with no reason. For instance, they charged me $110 for fixing a wire which was hanging out! $110 labor cost for 5 seconds job!! They say the first two oil changes is free, of course they do not charge you $40 for oil but instead they charge you $80 for checking the tires, $100 for changing the brakes!! This is ridiculous, if you go somewhere else you can change your oil with $50. Do not let free oil change and free car wash that they offer fool you!!

DO NOT GO THERE!

DO NOT GO THERE!!!Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge you AS MUCH AS they can with no reason. For instance, they charged me $110 for fixing a wire which was hanging out! $110 labor cost for 5 seconds job!! They say the first two oil changes is free, of course they do not charge you $40 for oil but instead they charge you $80 for checking the tires, $100 for changing the brakes!! This is ridiculous, if you go somewhere else you can change your oil with $50. Do not let free oil change and free car wash that they offer fool you!!

July 8, 2015--Civic Purchase from Mr. Alex Margalli

My wife and I experienced excellent and professional treatment form our sales representative, Mr. Alex Margalli and from Mr. Bryan Mullican. Our buying experience with Alex was done honestly, courteously, and quickly. Mr. Jason Hachtel brought value to the transaction with his skill of the financing process and patient explanation of the value of the extended warranty. After numerous other buying experiences over the years, this is the best experience in new car buying that we have had. We highly recommend Alex, Jason and Bryan as a trusted professional resource for an excellent car buying experience. Walt & Marcy James, Garland TX

oil change and wheel alignment took 3 hours

The service division listed a promise time of 1 hour for an oil change. It was finished in 2 hours when the advisor recommended a wheel alignment which he estimated would take 35 minutes. It took an hour and 20 minutes I might suggest that Rusty Wallis have a maintenance division like Sports City Toyota which turns around an oil change in 20 minutes. I was not very happy to say the least with the service and hope corrective measures will be taken. My e-mail is incorrect on the invoice so I will not get the performance evaluation survey. The front desk sent be back to the service div to have it corrected. I did not want to deal with them at this time.

Exceptional purchase experience!

We bought a 2015 Accord EX-L V6 from Rusty Wallis Honda yesterday. I can't overstate what a pleasure it was to work with this dealership, starting with Alan Stowers in the internet dept who was professional, respectful, honest, forthright, and exerted zero pressure or slimy sales tactics and kept his word throughout as if he didn't know there's any other way to be. Xavier Maldonado was the same way when he helped us complete the transaction and take delivery of the car. John Haddock in the finance department was equally courteous, professional and easy to work with, reflecting the opposite of the stereotypical finance guy who plays the role of the "heavy" at the end of the transaction. I kept waiting for the conflict to start and to have to fight for the OTD price we agreed to in our email exchanges, but it never came. What a breath of fresh air dealing with Rusty Wallis Honda!

Great car, great service!

This is my very first Honda and I chose to purchase at Rusty Wallis Honda. No regrets because I got the best deal from them, and staffs are just so helpful and friendly. I would recommend my friends to stop by Rusty Wallis Honda shopping for a best car and a best price!

Dented car

I came in for a new 2015 hybrid vehicle and the dealership claimed to be giving me a good deal. Come to find the car was dented on the passenger side and they didnt seem like they were going to mention anything to me. I called the deal off because the manager would not budge to lower the price on a damaged car. Very bad experience and they still won't budge on the price. Be careful with what you buy from here!

The way car buying should be

No nonsense straight forward approach. They don't waste your time. I shopped several dealers and this one by far was the best price and easiest to work with.

Good experience

This is my first Honda and I chose Rusty Wallis because my son in law had purchased a used car from them the previous year. He had a great experience and I knew this was the type of dealership I wanted to do business with. I had communicated with Alan through email inquiring about a car and he was prompt in his responses and answering my questions regarding the car. Once at the dealership I think it made the process a bit quicker since he pulled up the emails. Although there was a misunderstanding in the final process I believe there was a genuine effort to help make the transaction happen, which it did. I would definitely do business with them again.

An Out-of-State Dealer Trade

I was helped throughout the process by Alan Stowers and Paul Sisk. Both were extremely helpful to me the entire time. I ended up settling on a color that was somewhat hard to find in the 2015 Honda Accord Sport--Hematite Metallic. That being said, Alan and Paul worked hard to find a dealership that did carry that color (the closest was in Louisiana!) and they worked out a dealer-trade to get me the car. Overall, it was a great experience!

Another great experience

This was the fifth vehicle I've purchased at Rusty Wallis Honda, and there's a reason I keep coming back -- great service. Josh Rodriguez did a terrific job in finding the car I wanted. We worked out a deal in a matter of minutes, and Ryan Cannon quickly completed the financial paperwork. It couldn't have gone any smoother, and I was very pleased.

One of the buying experiences ever!

I have purchased 7 Honda vehicles in the past this was by far the smoothest and fastest transaction to date! Great service from my sales rep. Kenneth Boyd and John in finance...will do business here again!

The most relaxed and pleasant experience I have ever had.