Great customer service
It was a bit of a jaunt to get to East Dubuque to look at the truck I ended up purchasing, but the team was very helpful in getting as much information completed before I arrived to make sure if I did like the truck I could drive away with it that day. They had the truck all cleaned up and ready to test drive when I arrived.
Worth the drive!
What a terrific experience. Jacob Puls is my guy. Bought a new truck, wanted to take ithome that day and he made it happen. Shopped all the dealerships in Madison and justdid not feel that anyone was accommodating. My wife researched what I wanted ina new truck on line, Runde has numerous in stock, we made the drive and am I glad wedid. They earn their motto!!!Carl
Great Salesman - Jake Meyer!
We enjoy our new car everyday, We are really happy with our choice. Our experience at the dealership was very friendly and seamless. I felt Jake, our salesman, really took great care of us and made sure we understood every feature of the car before we left their lot. He even set-up my phone with the on-star remove link. Thanks for everything
Great deal
Started looking for a different 2500HD for my business and Tim R. at the dealership gave me some good used options but the deal on a new 2015 2500HD was so good I couldn't pass it up. I priced a similar truck from another dealer and Runde's gave me more for my trade in and a bigger discount off the new truck. Beat the other dealer by many $$$$. Thanks Tim and I love my new truck.
Great experience from both sales and finance department.
Called Jake Meyer off a word of mouth referral. Upon speaking with Jake he answered all of my questions that he could immediately. When I asked a question that required research he did the research and got me the answers I was looking for very quickly. Delivery was arranged and they were able to successfully deliver my new vehicle the next day to the Springfield, Il area. I don't normally look forward to transactions involving vehicles however after my 1st transaction with Jake and Aaron in the finance department I do look forward to doing business with Runde again.
Jim Draper's Review
We pretty much knew what we wanted based on Chevrolet's web site as I had gone thru the Build and Price your own car so I knew the options available etc. But Jake was helpful is showing us vehicles with those options, colors etc. He was very knowledgeable about the Impalas and options available. He tried to find a trade vehicle meeting our specs but that didn't out for various reasons related to the other dealers so we ordered what we wanted. Picked it up 4 weeks later and it was exactly what we ordered. It was all washed and cleaned up and Jake spent probably 30 minutes explaining the electronics and features which was much appreciated.
Fast and friendly.
Didn't plan on buying a new car, but couldn't turn down the killer deal!! Very friendly and knowledgeable sales people at Runde. Very happy with the Equinox.
Dream Truck
Runde's has always been our "go to" dealership for any of our vehicle needs. The prices can't be beat and you experience honesty without any pressure or sales pitches. Jake Meyer was wonderful to work with and went above and beyond to ensure our purchase was truly the dream truck my husband was looking for. We highly recommend going to Runde Chevrolet!
Great Truck at a great price.
I have to tell you that it was a great experience with no pressure. Past experiences with incredible service and a price you can not beat helped seal the deal. I did some homework and I knew this was a great deal and I am very happy with my 2015 Silverado. Jake Meyer is a straight shooter. He works with any possible incentives and makes the process smooth and tolerable.
Basic oil change
Always treated well, prompt service, and friendly employees.
Satisfied
I have worked with more than one dealership in my auto buying lifetime and Runde treated me as a new customer better than a dealership that I have bought 4 vehicles from.
Friendly, efficient, quality service
Fast, friendly & efficient. I only have 1 suggestion as it is something I have heard other dealerships do with their oil change service & that is either a wash or some just clean the windows & vacumn. It is something that used to be the norm...way back in the day....& is a missed perk.
Great sales department
I shopped around at other locations and did not find their sales departments helpful. They tried to sell me something that I didn't want or did not seem interested in helping at all. When I contacted Runde's they helpful and made sure I found exactly what I was looking for. Now I have a beautiful new car. I will for sure come back.
Just another day in service..
I have run out of words..........pats on the back and pay raises to all of the service employees. Don't raise rates on service doing it..
Owner
Took my 2006 malibu in for 3 recalls at once. Was given a loaner vehicle free of charge and my up-dates were completed in a timely manner and I picked up my car the next day. Best service experience I have ever had. Would definately return and recommend to tohers.
Great Service
My experience at Runde was a positive one as it has been in the past visits. That is why I continue to have my Equinox serviced at Runde. They correspond with me via email to let me know what my auto is due for in the line of service. I make my appointment and they email me to confirm the date and time. The Service Dept. takes my vehicle while I wait in the waiting area and before long I am on my way home. They treat me professionally and respectfully and I appreciate the wonderful service. I am happy to consider Runde's Service Department an excellent part of keeping my vehicle safe on the road. Thank you.
Recall work
Just went in for a simple recall work and have car checked over. Wait wasnt bad.
Mr & Mrs Tim Welch
Nic Roche was very knowledgable and patient while he explained the options with our Equinox. This is our second vehicle from Runde and our Daughter and Son-In-Law each bought new vehicles from Runde also. Purchase price of all our vehicles were the lowest prices around Northern Il.
Like a snickers satisfaction guaranteed
As always my experience at Runde is like a snickers cause it really satisfies. Everyone is friendly and does a helluva job!!
Great Service
Everyone was kind, the truck pickup and delivery was convenient.Thanks to everyone.
first time buyer but not last
Felt like Jake Meyer did everything he could for us. Definitely no pressure just facts and honesty. Am very happy with the Chevy Cruze and with the purchase itself. Would definitely recommend Jake and Runde's if you are in the market for a different vehicle!
Great service
Nick was excellent this is the second vehicle that I've gotten from him and every time he goes above and beyond to make sure that everything is taken care of and does a great job. I would recommend Runde Chevrolet and Nick to anyone of my friends or family.
Great Service
I had a very successful experience at Runde Chevrolet. My car had a recall notice and it was handled quickly and efficiently.
Great service and awesome customer service.
Had some accident-caused body work done on my 2013 Traverse. Kevin and the team were nothing but professional and courteous! They gave me a loaner vehicle with no hassle or fuss. In fact, when the beautiful truck they initially gave me proved too big for our garage, they were kind enough to trade me for a Malibu in the interim. Though caused by an accident, they made it a great experience!!
Helped fix a problem
I had a concern something was wrong with my truck. It did not want to start properly and made unfamiliar noises. They were able to diagnose the problem and get me back on the road quickly. I appreciate their timeliness. They were all very helpful and friendly.
Everything excellent
The Personel that handled my service did an excellent job, and very speedY, GREAT JOB TO ALL!!!!!
Customer Service on Cruze Warranty Repair
Easy to set an appointment. They performed the necessary repairs within the time they stated as well as discovered an additional issue covered by the MFG warranty, informed me of the issue and provided a loaner while they repaired. Great, friendly, service. Thank you!!
REview of service
Staff is always responsive to my needs and service on the equinox is excellent. When its time to trade in I would probably consider buying o used equinox that is available from Rundes. I trust the dealership!
Effortless on my part
I needed a special truck to pull my boat so I contacted my old friend who recently retired from Runde's. He worked with his contacts at the dealership to find what I needed and introduced me to my salesman. Throughout the process it all seemed to work seamlessly. Thanks Tim Meyer and Dave Frasier.
Great Home Town Dealership
I have bought many vehicles at Runde Chevrolet and have found them to have friendly sales people, fair prices, and an excellent service department. Runde Auto Group really cares about their customers!
2015 Purchace
for many years now have been pleased with Runde's. That is why we continue to go back when we are shoping for a different car/pickup.
Friendly,helpful
Went out of the way to fine a truck that had a heated steering wheel that I want. I was out of state,but still made the deal.thank!!!!
Fantastic servious
I went to Runde for two reasons. I had to have the oil changed in my Equinox and I had to get an estimate on my car for some body work.I was greeted by Daniel Wahlert he was very helpful and courteous he answered all of my questions and if he did not know the answer he went the extra mile to find out the correct answer. He introduced me to Kevin and Kevin walked around my car making sure he recorded all of the details of the body work the needed.I am very pleased with the service I received at Runde's and thank you for asking about my experience.
Car repairs
I had gotten 2 recalls in the mail from GM for my 2007 Chevy Malibu. I work/live in Dbq but have always liked the service at Runde's. I called to make an appt to get my car repaired and they offered to come to Dbq and pick my car up at work and had it back by the end of the day! This was SO much easier for me since I work everyday the the repairs were going to take a few hours. Thank you so much! Abby
Repair
Have had issues with this pickup since I bough it but now I think they finally got it figured out ,gas mileage went up drastically
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Tim's been my salesman for the last 22 year, he's always been very great to deal with!!
Great dealership, good service, trustworthy.
It's easy to do business at Runde's. They treat you well!
Great services
Every time I come to Runde's I am pleased with the service and the people as well. I have been to both the lot in East Dubuque and the used lot in Wisconsin, and they have both been great to both me and my car.
Easiest car experience yet!!
Jake Meyer and the team at Runde Chevrolet went above and beyond to make this purchase for me as easy as possible. I decided to lease for the first time and this is my first brand new car!! I had lots of questions and he was willing to answer them with no sales pressure. I couldn't be more pleased with the purchase and the whole experience! I HIGHLY recommend giving Jake a call if you are in the market to buy or lease!!!
Owner
Very happy with runde auto groupI have purchase a car and a truck from runde every year for at least ten years
Vehicle Service
Qucik complete service. Nice waiting area to wait for you vehicle.
great service
Dave frazier helped me out and made my decision easier than I expected. Seeing the breakdown and incentives in front of me, gave me the reason to come back and purchase the Silverado the next morning.
New Truck
Staff are wonderful to work with. Always make buying a car easy and stress free.
Review of Runde Chevrolet
The sale was quick and painless. There was a small issue with the vehicle but it was repaired quickly and correctly.
Mr. Philip Wagner
Casey Fluhr is the best,should have his own dealership if not a raise
Amazing Service/Experience!
Donavon was great to work with! Low pressure, friendly, and willing to work with us through a challenging situation. Definitely recommend Runde and Donavon Nelson!
2015 Silverado
Have always had excellent service from this facility. Vehicle more than meets me expectations.
Great dealership!
The folks at Runde are always friendly and professional. I am confident that they are honest and treat us fairly, which is very important in an auto dealership.
CUSTOMER
THEY PCKED UP THE CAR AND DROP IT OFF IN A TIMELY MANOR AND EVERY THING WAS FIXED PROPERLY
Customer Service people were nice
I was told when I bought my truck that I would get 2 years free service. That never happened. I was told to bring in my Schedule K-1 in, which I did, so they could rectify the situation and I still ended up paying for my free service. That was the third new vehicle and most likely the last I will buy from Runde's.Great job was done on the service I had done. Only down side was I HAD TO PAY FOR IT!
Great experience
We bought a low milage used car. A 2012 Malibu. The car is in excellant shape, The salesman answered all our questions, an was very hospitable.
So Glad I Had My Car Fixed!
The service manager was great at keeping me informed of what was going on with my vehicle. Even better my problem was fixed under warranty!
Long wait, good staff
The only thing was that they said 45 min and it was over an hour. Otherwise very courteous and personable.
Number 1 Dealer in Tri States
Always helpful and courteous. Especially enjoy the Plattville dealership.
Service to vehicle - purchased new at dealership
Greeted in the service department immediately. Seated in the reception/waiting area and offered refreshments. Service was completed in a timely manner.
Will be a repeat customer!
We are a family of 6 and this was the 2nd time we bought a car from you and had wonderful service both times. We just recently bought a car from a different dealership (3 cars from them in 3 years) and when I called them about numerous things that were wrong with the car they didn't even want to discuss it. My sons car was part of a recall and your service dept was friendly and helpful. I will be looking for a different vehicle for myself in the next year and I will be purchasing it from you!
Great service,good dealership
We have bought our last 3 vehicles here ,got our free oil change last week.Runde's are friendly and we love to get our vehicles here.Good price good service.They listen.We did not buy a vehicle our last visit but did about 3=4 months ago,we have bought Silverado truck,2 Equinox since 2012 and are very satisfied.
Great services
Fast service. Very convenient to be open for service on Saturdays. This is the best time for me to schedule an oil change. Clean and quiet waiting room plus fresh bakery treats for morning customers. TV and Internet. All this makes your service wait an easy task, not a chore.
Great Service
Great Service Department!Pat has done a first class job of building an A TEAM!
truck
Great job as always!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Buying a new truck
I was a straight forward deal, like always. They gave me the best deal with no pressure to buy.
Schoenauer
We have worked with John Riley for almost 20 years. Before we met John we would dealer hop to try to find the best deal/service. Since we have started working wth john we are a one-stop shopper. We trust John to help us make the best selection and the service after the sale is terrific. We are Riley customers...very happy customers. Barb and dick schoenauer
Great place clean and freindly.
Nice freindly place. Specially liked the fresh doughnuts. Very clean place. Good coffee to.
Great experience
Casey was very helpful and accommodating, the service was very prompt. very impressed!
Continued great service.
I leased my vehicle in December of 2013 after purchasing a new Silverado the month before. Our salesman Jake Meyer was wonderful to work with.After an issue in the summer following the lease, the service department worked diligently to fix the problem.Most recently, my car was picked up by a wonderfully friendly gentleman and returned to my work place after an oil change and tire rotation. I appreciate the great service.
Great customer service
I had a very good experience with Runde Chevrolet and will continue to come back
Great salesman
The salesman we had did not push but answered any questions we had. It was a pleasure dealing with them!
Best Ever!
Jake was awesome! He was able to answer all my questions and explain how everything in the car worked. I never felt pressured but rather like I was talking to someone who really cared about giving me a good deal as well as finding me the car of my dreams. Even the trade in price was more than I expected. This is the best car buying experience I have ever had. The trip from Lake Carroll to East Dubuque was well worth the long drive. I will happily take the trip again next time I am in the market for another car.
Great Customer Service and Selection of vehicles
I'm so glad they stock a variety of cars and trucks, it makes the buying decision so much easier when you can see what you want.
Great salesman!
Jake did a great job answering any question we had and in no way pressured us to buy the vehicle we were looking at and that was very much appreciated. We thought we were given a very good deal on our trade in also. It was a pleasure working with Jake!
Excellent Dealership
I have had nothing but positive experiences with this dealership. From sales to service. I have purchased many vehicles in the past and will continue into the future. Our son is now a second generation Runde customer.
fast service
Very fast and friendly service. The staff in the repair center are always helpful.
Knowledgeable, Kind & Fun
Wonderful group of people in Sales, Service, and Finance. I'm glad we live where we live.
Excellent all around
Runde's always provides great service! Nick in the sale department is excellent! He answers all questions and is very detailed when explaining everything throughout the entire process of buying the truck. It is also nice, after all the paperwork is finished, Nick takes you to the vehicle and goes over how to use everything and all the features of the vehicle. Just all around great service at Runde!
Whirlwind Purchase made easy
We wanted to take advantage of current rebates & vouchers before they expired, but at the same time we needed to find a car at the best price. We were able to do both at Runde. We were able to have all of our discussions over email before we walked in the door. Easiest purchase we have ever made.We did all of our emailing with Nick, but when we walked in he wasn't there. Completed our sale with Donavon and had a blast working with him!
Great service & friendly people
Runde did an excellent job of getting the work done in a very timely manner. The whole staff are very friendly & helpful. I love Runde's !
Amazing folks to work with!
These folks are straight shooters! They do what ever possible to meet your requirements. Most likely they will have what you are looking for, but have resources to find it if they don't! They work for the customer!!
Excellent customer service
My family has purchased a lot of cars the past few years from Greg Runde. What I really like about doing business with Runde is that he gives me the best price upfront through email. I don't have to drive all over sitting at other car dealerships getting a price. I've never felt like I've gotten a bad deal. He then has the car delivered to us which also saves us time. I will continue to go back becauses of the great customer service we receive.
. Very clean and updated facility.
Always informative as to the status of our vehicles. Very friendly staff always. Thank you again for great service from the Runde staff.
Grease Job
Remarkable in every way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
the [place to go!
We have dealt with Runde Chevrolet for about 40 years---we love them for both buying cars and for their wonderful service. We always recommend them to family and friends!
Awesome buying experience!!!!
This is the 9th vehicle we have bought from Eric Schmitt. Eric is always upfront and honest with us and do alot of the preliminary discussions over the phone. We strongly encourage and have recommended other to talk with Eric if they are looking to purchase a new Chevrolet.
bsdda
they did what they said they were going to do in a timely manner
Great service
It was easy and everything was gone over perfectly.
Car Service
We have always been satisfied with the service we have received at Runde Chevrolet.
Great Service
The service was quick and they did a great job! The waiting area was clean and comfortable. The staff was friendly greeting us. Overall, it was a great experience.
Routine Service
Fast and friendly service. The vehicle got in for service at the time specified and I didn't have to wait long for the work to be done.
James Olesky
Everyone knows my name and they all greet by saying hello Jim. The work is done is a timely manner with no errors. I enjoy the coffee and reading the newspaper while waiting.
Satisfied
You have a very friendly dealership. Everyone l delt with is very informed and helpful.
Making an appointment for service.
Although I was very please with the customer service I received and the work that was done to my truck. I was a little put back by the fact that I made the appointment online and when I showed up they didn't know I was coming. Luckily they could fit me in but what's the point of being able to make an appointment online if that info is not passed on to the dealership.
Great experience
I am a hard person to please and I can not say enough about the way that I was treated by James Mahoney at Runde. I can say he made our car buying experience a wonderful one. I have to say it was the best I was treated while buying a car, he did not want to sell me a car he wanted to make sure I had the right car for me. He took the time to make sure I got want I wanted. Great experience! Well worth the 90 min drive.
service department is second to none!!
Showed up 15 minutes prior to appt time to get oil changed and tires rotated. Before i could get a seat in the waiting area they were already pulling my truck in the maintenance bay. Excellent service and turnaround time.
Best ever car buying experience
Jake Meyer was awesome. We were able to come to an agreement over the phone before making the drive from Lake Carroll to East Dubuque. I got exactly the car I was looking to purchase. Jake was very helpful and didn't rush through our questions. I only wish we lived closer to your Dealership since I am sure your Service Department must be as excellent as the Sales Department.
"Love my Truck"
The purchase of my Silverado from Dave Frazier of Runde's in East Dubuque went amazingly smooth. He was honest, fast and overall a pleasure to work with. I couldn't have been more happy with the price, service and overall experience Runde's gave me. I didn't not feel pressured at any time to purchase a vehicle. Thanks again, Dave and Runde's for a wonderful experience!
Love my Truck! Thanks Runde's!
I never leased a vehicle before the Silverado I got from Greg Runde in East Dubuque. Everything was smooth, honest, fast and overall, amazing. I couldn't be more thrilled by the price, service and overall experience Runde's graced me with. Thanks!
Everything Was Great!
We searched the Runde site and found the car and options we were looking for. We appreciated the extensive selection because at a previous dealer we were told they could find the car we liked but it may not be exactly what your looking for. So when your spending a lot of money on a new car, you want it to be exactly what your looking for.We inquired about the vehicle and a friendly sales rep quickly returned our email. We even sent pictures and info about our trade-in online to help save time. When I did go to the dealership, they had the car already for a test drive and looked over my trade-in. I was very happy with the trade-in value they gave me, I loved the car I bought, and was treated very well - excellent customer service. I did not feel pressured at all into buying a car. This was in Platteville. My husband had bought a truck in Hazel Green a few months prior and had a great experience as well!
My review of our Chevy Equinox
My husband had gone first to Runde's in Platteville to look around. He was impressed with the Equinox so we went online and found one at Runde's in East Dubuque that was in a better price range. The vehicle was a 2013 and only had 11,000 miles on it. We drove it around and thought the drive was very smooth. We wanted a bigger vehicle so the extra space was nice and the inside of the vehicle looked brand new. We ended up buying it that very day and we've been very happy with the mileage and special features.
Great place! Great people. Great experience.
First let me start by saying Tim is GREAT! No messing around straight to the point man. He's the exact type of person I like to deal with. The finance department is great. Very nice people. The service department is super friendly. Bought a new Silverado and it had some cosmetic damages from the transport. Showed them and with no questions asked took care of it. I won't ever buy a vehicle from anywhere else other than Runde.
Do not shop here!!!!!
Where do I begin. I really wanted a used malibu like my moms. LTZ, V6, sunroof, loaded. Runde's had one. I went into the dealership to talk about price, test drive, you know the usual. The car was everything I wanted, but when it came time to talk price of my trade in, and the price of the car, things got a little rough. I understand how it all works, I've bought a few cars in my lifetime, but the way I was treated by Jake Meyer and the owners of this store, I will NEVER return. First he tries to get me to "sign up" or agree to purchase the car before we even had agreed on price or talked about financing. It seems like I was inconveniencing him and he wanted a fast sale. After checking into financing and getting approved, I told him I would have to think about it some more. After he emailed me some sort of generic email response many times, I decided to email him back. Telling him that I was still interested, but that I needed more for my trade, or more off the asking price of the car, which was priced over book value to begin with. I told him that if they would move $300 either way, that I would come in and pick the vehicle up. I didn't receive a response for 7 days, and the response I did get was that they were not going to budge on their price. Really? You give me half of what my car books for, then try and sell me a car for more then what it books for, but refuse to move a few hundred dollars on price?!??!?!!! The owners of this place are only concerned with padding their already deep pockets. I have many family, and friends who have bought from here, and who will never buy from here again. Four of which bought new vehicles from somewhere other then Rundes, because of this. My mom has been in for service many times for the same issue on her malibu, and after the fourth time, they finally fixed it correctly. Kudos to Rundes for replacing great salesman they used to have with idiots like Jake Meyer. Kudos.
Went in to have remote checked out in my Pontiac. The...
Went in to have remote checked out in my Pontiac. The sevice guy checked remote to be sure it was working and it was.He then ask if he could look at the car and pulled it in the shop and reprogramed the remote and got it working. I ask how much I owed and he said no charge. I was very apperciative for his quick diagnosis ( 10-15min.) and thanked him. While I was taking care of this my wife was looking at new Buicks we were intending to test drive. Mike came out and asked if he could help her. She said she wanted to test drive a Verano & the Buick Encore. He got right on that and we test drove both. We really enjoyed working with Mike. He is a great salesman! He made the test drive fun actually. We bought the Encore and we love it!!!!
Customer service means everything to me and Runde Chevy...
Customer service means everything to me and Runde Chevy fulfilled that tothe max.Tim Meyer is one of the best sales people I have worked with.Honest, straight forward and definitely relationship oriented. Overall I was satisfied with the salesmanship and the service and I will definitely beback to Runde's next time I'm in need of a new car.
The overall staff was very friendly and always with a...
The overall staff was very friendly and always with a "hello". Jacob Voss did an excellent presenting the Equinox and kept in touch with us during the days of dealing and finding the car. He did a very good job explaining the features of the car and also getting us connected with the Bluetooth feature and getting our Sirus radio working. We appreciated all the free gifts found in the bag left in our car. Great appreciation gift and indeed thoughtful. We're sure we'll be enjoying our new car for many years.
I LIKE THE PLATVILLE DEALERSHIP AND PEOPLE THERE. SORRY,...
I LIKE THE PLATVILLE DEALERSHIP AND PEOPLE THERE. SORRY, NOT CRAZY ABOUT EAST DUBUQUE. I HAVE HAD THREE THINGS DONE NOW AT PLATVILLE AND WILL BE BACK THERE AGAIN WEDNESDAY.
Written agreed to price of $22259 for cash buy, no...
Written agreed to price of $22259 for cash buy, no trades. Rebates of 4000 applied and 2812 in GM card credits due. Took a bank check for that amount. Price changed up by about $750, PLUS they wanted me to sign over the title to my 2007 Sirerra and show it as a "paper trade" upon which I would get the title back and pay sales tax on the $10,000 "made up trade" amount. None of this pirate activity was discussed before Idrove 160 miles to pick up the truck, spending $120 on a trailer and $80 in diesel fuel.A bad operation, I went home without the truck. Missed another truck that sold at another dealer during this 3 hour rodeo with these two two pirates. A bad operation.
Always great service
I have always dealt with Runde's in Platteville,Wi , very friendly and helpful!!! And always the best deal!
Runde Auto Group East Dubuqu & Manchester location
I worked with a young salesman from the East Dubuque office who located the car I wanted even though his location did not sell that brand, another one of Runde's location did. He did an excellent job, no hazzle, no hidden fees, good communication. I wopuld definitely recommend them.
It is always a pleasure working with Tim, I have...
It is always a pleasure working with Tim, I have purchased many vehicles and have never been disappointed in the deal. Tim has always been straight forward and given me the best possible price.
Runde Chevrolet is very well know and appreciated in teh...
Runde Chevrolet is very well know and appreciated in teh Tri State area. If you travel from a far and need service or you are looking for a new vehicle, Runde Chevrolet should be your top choice.
I called #RundeAutoGroup in Manchester today and talked...
I called #RundeAutoGroup in Manchester today and talked to the general manager, Matt Sieverding, about my car. I bought a 2009 Chevy Aveo at the end of July 2012. I expressed my concerns about the problems I've had with the car- the 13 days it's already been in the shop since purchasing it and my concerns about having problems with the transmission less than 6 months after purchase. He told me, "It wasn't his problem" and that "he wasn't responsible for the car we bought from his dealership". He doesn't stand behind the cars he sells. Buyer beware. Please pass along.
I appreciated the very professional, friendly, caring,...
I appreciated the very professional, friendly, caring, non-pressured atmosphere ofgetting my new car purchased. My salesperson steered me in the right direction of which he knew I would be more satisified and he was right. Thank you Tim.
I went to runde auto looking for a new chevy cruze. They...
I went to runde auto looking for a new chevy cruze. They greeted my family in me upon entering the facility. When looking for a new car with specific preferences the dealers were patient and had a terrific attitude throughout the entire process. I will definitely refer them to friends and family
Dave did a great job- we are very happy with the 03...
Dave did a great job- we are very happy with the 03 Silverado-would recomend our friends contact him for their next vehicle.The rest of the people were very helpful too.Thanks again and Happy New YearJohn & Nancy PollnowMonroe, Wis.
Josh did an excelentent job of working with me to find me...
Josh did an excelentent job of working with me to find me a truck that would fit within my budget while still giving me the best possible truck. Jessica did a wonderful job working through the paper work to make everything as easy as possible.
I was actually lost going to another dealership in...
I was actually lost going to another dealership in Wisconsin to pickup another similar new vehicle and drove past Runde Chevrolet and saw the vehicle that I ended up purchasing. I contacted Mr. Layer by phone and he forwarded everything that I needed to complete the purchase. We have a fleet account and they worked with that and delivered the truck to our location. I will defiinitely keep them in mind and refer both the dealership and Josh to others. The rating that I am giving for this transaction is a "5" Great.
Tim Meyer was excellent to work with. He did an...
Tim Meyer was excellent to work with. He did an excellent job communicating with me. I was very comfortable with how he was able to answer technical questions about the Silverado. I was also comfortable with the way he presented his proposal/prices. I will recommend Tim to my friends and family.
This is the third vehicle I've purchased from Runde. They...
This is the third vehicle I've purchased from Runde. They have the absolute best prices and great customer service! With pick up and delivery included, there's no reason to go anywhere else.
Dave was friendly, knowledgeable, and courteous. This is...
Dave was friendly, knowledgeable, and courteous. This is the second car we have purchased at Runde's this year, and we will be back here for our next vehicle.
I was very pleased wit my experence at Rundes when i...
I was very pleased wit my experence at Rundes when i purchased my 2012 silverado Rundeauto group.From my salesman Mark Fleege to the gentleman that took care of the financeing they were all great to work with. I would certainley go back to Rundes to purchase my next silverado.I had a blown fuse on my trailer lights.The service dept got me in rightaway and got the problem fixed right away. I would advise everyone to check out runde auto group.
mike went above and beyond to find our 2013 tauras.there...
mike went above and beyond to find our 2013 tauras.there were not many out at the time and he kept looking to find one with the package we wanted.He was just great to work with.
Dave listened to what our needs were in looking for a new...
Dave listened to what our needs were in looking for a new vehical and was able to easily find one that was in our price range. Even though we live 90 miles away there was no hassle having the Traverse delivered to our home. Overall Runde went well above our expectations & was move curtious, friendly and profesional than other dealerships we looked at.
I was in the market for a used car and I came in during...
I was in the market for a used car and I came in during my lunch hour, looked at a car, and came back after work and bought it. Chris was awesome. Thank you so much.
We were very impressed with the way we were greeted and...
We were very impressed with the way we were greeted and the pressure-free experience we had working with Dave Frazier at the time of our recent Equinox purchase. Dave's professionalism made us feel confident that we were dealing at the right place, Runde's Auto Dealership, the company with the Right Attitude. Thank you.
I allways enjoy dealing with Dave Frazier. He answers all...
I allways enjoy dealing with Dave Frazier. He answers all my questions without asking someone else. I feel like he's getting me the best deal for my vehicle. I consider Runde's the dealership to go to when you're ready to trade.
Al was great, very friendly and helpful. I felt his...
Al was great, very friendly and helpful. I felt his superior was not all that interested in selling the truck I wanted to buy. His boss did not care about my trade in or how far I traveled to purchase a truck from his dealership. I'll have to think about going back there again.
We've worked with John for the last 3 years and this...
We've worked with John for the last 3 years and this dealership for approximately 10 years. The sales staff is respectful (both in attitude and of my time), approachable, and isn't pushy. We often find ourselves receiving the best deal at the start when other dealers seem to want to go round-for-round. We also had a great experience with Nate. While the dealer was delivering our last vehicle, they experienced tire problems. Nate was sent out promptly the next day to take care of the problem quickly and professionally.
Chris was extremely accomodating--he had cars brought in...
Chris was extremely accomodating--he had cars brought in from several other locations for us to see and drive.Overall was a great experience--will recommend Runde Auto Group to friends and family.
We worked with Sean for almost a year. We looked at...
We worked with Sean for almost a year. We looked at several cars, but did not purchase. Sean followed up with us quite frequently, but never high pressured a sale. He knew what we were looking for, and when the vechicle came available at a sister store, he contacted us right away. This was the vechicle we finally purchased.
didn't seem to care about the dent in the box I found...
didn't seem to care about the dent in the box I found when removed the bed liner, they never told me it was there, and told me to leave the bedliner in there, I'm sure they would notice it if I were to trade it in, and tell me how much less its worth on trade.
The people at Runde's are always friendly and we always...
The people at Runde's are always friendly and we always leave there satisfied that we got a good deal. The service department is great to work with as well. This is the 2nd new vehicle we have bought from them and we will be back next time we are ready to trade.
We bought a car from Runde dealership and we were from...
We bought a car from Runde dealership and we were from out of state. They could not have been more helpful. Paperwork, financing, trade-in...all taken care of in one afternoon. Will go back when we need a new car.
John and all the guys at Cuba City Runde Buick are much...
John and all the guys at Cuba City Runde Buick are much better to deal with than the other Buick shop I sometimes go to.
Always have a great experience with Runde Auto Group...
Always have a great experience with Runde Auto Group whether it be the sales person or the service department. Couldn't say a bad thing about them.
Runde Chevrolet always goes the extra mile when it comes...
Runde Chevrolet always goes the extra mile when it comes to buying a vehicle and the superb service and knowledgable staff that they employ. I didn't even have to step foot in the dealership and when the vehicle was delivered to me there was no suprises. Class act group of employees! Thanks Eric and Don!
Our trade onversation went smooth. There was no pressure...
Our trade onversation went smooth. There was no pressure sales pitch, just friendly explanations. These following items are necessary:dealership, sales personnel, and buyer relationships.
I was in for oil change this last time. Customer service...
I was in for oil change this last time. Customer service was great. Service tech advised of future service to vehicle that I should keep in mind. Sale crew all asked as they walk by if everything is ok or if I need assistance.
Runde auto was a great dealership to work with in the...
Runde auto was a great dealership to work with in the purchase of my new truck. The salesperson Eric handled the entire puchase very professional with no sales pressure. This is my second truck I have purchased from Runde Autogoup and I will continue to give them the opportunity to quote me on my next purchase.
We have purchased many cars from Greg and we really enjoy...
We have purchased many cars from Greg and we really enjoy his honesty and willingness to get us in the right car. He has never been pushy or forced us to buy. Always willing to explain things to us. He always seems to find an additional incentage that other dealers don't offer.
Great place. Had a great selection and great prices. I...
Great place. Had a great selection and great prices. I had a difficult criteria and they did great fulfilling it. Had a small mechanical issue a few months after purchase of my car, but it wasn't something they could have known was going back. It was a cheap fix though so no harm. Otherwise I was very pleased with this dealership. Made the transaction very smooth.
As always , outstanding service, before , during and...
As always , outstanding service, before , during and after the sale.Very easy to do buisness with for the past 30 years and the the Runde team will follow up with the sale in any way possible.
Good Dealership
Runde offered me a fair price for my trade and was close to a "No-Haggle" type experience. I recommend Runde if you are looking for a car.
2012 Equinoxlt2
I BOUGHT A NEW 2012 Equinox lt2,10/11/12 I NEEDED IT ,I sold my Montana and needed one saturday went to two other dealer's then to RUNDE'S IN A SHORT TIME I BOUGHT it Mike Thorne was very helpful,and we were on our way home. love my Equinox.eE
Wayne is one of the best car salesmen I have ever dealt...
Wayne is one of the best car salesmen I have ever dealt with in 50 plus years of buying cars and trucks. Friendly and helpful, goes way beyond bending over backwards to satisfy his customers. He wants to make sure you are satsfied with all aspects of the deal and then he follows up with you to make sure you are satisfied. Highly recommend both Rundes and Wayne if you are in the market for either a new or used car!
I have bought several vehicles from Runde Auto Group and...
I have bought several vehicles from Runde Auto Group and will recommend them to anyone looking for a vehicle. Good price and great service! Dan Cooke from the Manchester dealership worked hard with me to get the deal I wanted on our truck and I am very appreciative of his efforts. Always a great experience whenever I buy from Runde's!
Runde had what I was looking for in a vehichle!
Looking to upgrade from a 2000 GM car to something newer and Runde had a wide selection of cars to choose from, helpful patient staff that let us test drive and talk it over! Ended up getting a model that wasn't a base model and much happier with it
Used Colbalt from Runde Suzuki
Drove 3 hours to buy a car for my daughter. Runde Suzuki had several used cars availible. I talked to my salesman Al Kolft the day before and told him what cars I was interested in.When we got there Al had all the keys laid out for the cars we wanted to test drive. We found the car we wanted and the buying process was very easy.The only problem we have had is when we got home and went to transfer the plates there was no front license plate bracket or owners manual. I called Al and he said he would get it taken care. It's been 8 days and haven't seen anything yet should be here soon.I would buy here again.
what a car
i bought this 2012 equinox ltz a week ago.i just love it.it has tons of options.everything i would order if i ordered it myself.nice job uaw workers!
After the sale needs improvement from the sales...
After the sale needs improvement from the sales associates! After the sale needs enormous improvement we spent good money to purchased that vehicle we were lucky to even get a handshake.!
Excellent Service
We had been looking for a Chevy Equinox and needed one quickly......our Jeep was on its' last leg. We spent 2 weeks trying to deal locally and went to Runde's. They had us in the car and on the way home in less than 2 hours. The trade in was significantly better too.
GREAT EXPERIENCE
We had a wonderful experience at Runde Chevrolet! We will never buy anywhere else!!!!! The people were great and I love my new set of wheels!!
They were very knowledgeable about the vehicles they had...
They were very knowledgeable about the vehicles they had there. Runde has a huge selection of used vehicles. They were thorough and helpful. They answered our questions very promptly. I would highly recommend this dealership.
HAVE BEEN TO ALL DEALERS IN DUBUQUE WOULD NEVER GO BACK....
HAVE BEEN TO ALL DEALERS IN DUBUQUE WOULD NEVER GO BACK. EVERYBODY I SPOKE TO OR DEALT WITH WAS GREAT AT RUNDES WOULD GO BACK IN A HEARTBEAT. VERY FRIENDLY NOT PUSHY GOOD TO DEAL WITH. LINDA C.
This was BY FAR the most stress free vehicle purchase I...
This was BY FAR the most stress free vehicle purchase I have ever made. There was no pressure from Chris on any vehicle that I looked at, and he gave me the bottom price with no haggling on all the trucks that I was interested in. When I decided on a purchase they got the paperwork ready and I was in and out in 10 minutes with a freshly detailed vehicle and a smile on my face. They have followed up twice on the sale and I coiuldn't be happier. This was my first trip to Rundes and I certainly will go back!
Love the personal service, recommendations & up to...
Love the personal service, recommendations & up to the minute information about changes in car/truck design, updates etc. Always treated politely & promptly whatever the reason we're visiting the dealership
Eric was very friendly and dealt honestly with us. We...
Eric was very friendly and dealt honestly with us. We feel that he has great integrity, a quality often lacking with sales people today. Every person that helped us from Sales, Service, and Finance were extremely efficient and professional in their performance. They made buying our new truck a pleasurable experience.
our total buying experience was awesome...Dave told Tim...
our total buying experience was awesome...Dave told Tim what we wanted and Tim was straight forward with what he had...that's what we were looking for...no beating around the bush or matching prices of local competion!
found what I was looking for.
Purchased a 99 SILVERADO,SHORT BED 4x4 WITH MOST WHISLES AND BELLS. iS IN OUTSTANDING condition. Previous owner may not have driven it in the winter,as there is zero rust. Lucky day for me. TOM G.
ALWAYS BACK
We always deal with Tim Runde and are very satisfied. No badgering mostly business and straight to the point. We have recommended Runde to several freinds and relatives.
Low Pressure Sales Team A-1
I was very happy with my purchasing experience. Sales team was quick to answer questions and open to 'haggle'. There was no pressure, which was very refreshing!!! Will return there for my next purchase!
Love my LaCrosse.
Appreciated the customer service I received at Runde. Found the new LaCrosse I wanted and felt I was given a fair deal on my Grand Prix. Have been to other dealerships that would not let you walk out the door with their price quote. Runde did and gave me some time to think about it. Had an unpleasant experience in Iowa so glad Illinois is only "across the bridge". thanks..
Runde Buick
The people at Runde are always good to me. The seem to know what I like in a car. Always helpful when I need services. Thanks
New Pickup purchase at Runde Auto Group
This dealership was great to work with. No high pressure and the salesman, Brian Pinch was very knowledgeable and very willing to work with us to find the best fit and the best deal. Mr. Tim Runde wanted our business and personally met with us to help work out the best pricing.
Shane Lester Was Great
I recently purchased a vehicle from Runde in East Dubuque. I was referred to Runde by a friend as after just purchasing 2 new vehicles from another dealer in the last year, I felt my trade was not being valued high enough. Shane gave me a fair trade and searched and found us the car we were looking for and even cut us a deal on some 3rd party electronic installs. I will do business with Shane and Runde again and look forward to many years of continued business. Thanks.
Great Dealership--Wonderful Saleman!!
We have purchased our last 3 vehicles from Runde's and have been greatly satisfied! They have a great selection and the prices we paid were very fair and comparable to other dealerships! We dealt with Wayne Konrardy and would recommend him to anyone who is looking for any type of vehicle!!
09 2500HD
Drove 6hrs to look at trk I located online, was exactly as discribed, smooth buying process, great dealer to work with.
Unhappy
We were very dissatisfied with the Salesman. He did not know the vehicle, when I asked how something worked he didn know, when I asked about the On Star, he said it didn work, to find out later it did. Many other questions I asked regarding some of the features he didn seem to know the answer. When the car was delivered the speedometer didn work but he told me to take it on my trip anyway, and bring it back later. Who in their right mind would drive a vehicle with the speedometer not working and on a long trip? The heated seat (drivers) doesn work, the breaks squeak. I was told since they were new brakes it take time for them to stop squeaking, so far they haven stopped squeaking and it been about two months. I took my Buick in to get new brakes (some place else) and they have never squeaked. I also had to clean the cargo area, which was never cleaned. I think since I was from out of town they didn seem to care, only wanted a sale. I would never recommend this auto group to anyone. I do know several people in the area and I don mind telling them not to buy a vehicle from them and pass the word.
runde pre owned
I bought a used 04 chevy pickup they have one of the better selections of used pickups in the area. the sales staff was very low pressure that i appreciated very much. i have reccomended runde to several people looking for a used truck
I started looking on line Thursday afternoon. ...
I started looking on line Thursday afternoon. Immediately Al from Runde's called me and asked what I was looking for. I told him what I needed and the amount of payment I could afford. By Friday at 3:30 he had found me a car and set me up with the payment plan I needed. All I had to do was sign my name. The dealership even opened up an hour early for me on Saturday so I could come get my vehicle!!! I live 4 hours away and had to be back in my town by 2pm to go to work. Al and Toby(finance man) are great!!!! I would recommend this dealership to anyone. I bought this vehicle sight unseen only looking at pictures on line. I am very pleased and will trade there again.
Bad Service
I talked to three different salesmen. One lied and said the car was in excellent condition. I drove to see the car and noticed two dents and rust starting on the body. I tried to deal with them and they insultingly just told me to get a new car I wanted a car in excellent condition. The price is the price or they won't talk to you.
Our shopping experience started out like any other. We...
Our shopping experience started out like any other. We had bought a truck from Rundes a couple years ago and it was a good experience and it was a good truck still have it runs great. We were looking to get out of our van as the boys are now getting older and I was growing tired of driving a minivan. We wanted something with decent gas mileage, but it still had to have three rows of seating. If you dont have three sons, just take my word for it we needed three rows of seating. We looked at a couple of vehicles. We liked the Chrysler Pacifica, but the styling was getting outdated a little. We looked at the Ford Flex too. Theres a lot of room in the Flex, but I just couldnt get past the boxy styling. We considered something like a Tahoe or Durango, but the gas mileage just wasnt where we wanted it to be on those. My minivan didnt get great gas mileage and we really didnt want to go with something with less mileage as I cringe everytime I go to fill up at the pump. We have had good experiences with both GM and Dodge products, so those were the ones that we were mainly looking into. The truck we got previously at Rundes is a Silverado. We were looking to trade our Dodge Dakota with about 150,000 miles and my van, which was a Oldsmobile Silhouette. The vehicle that really caught my eye was the Buick Enclave. I still think that is the one I would have gotten, but it was just a little out of our price range. We ended up focusing on a Chevy Traverse which Ive been told is basically the same thing as an Enclave. We called our previous salesman at Rundes in Manchester and he said that he didnt deal with new Chevys and all of the Traverses at Rundes were new ones. He let me know that the Saturn Outlook was also about the same as a Traverse and that he had a used one there that we would be able to drive. Were from Manchester and I thought it was convenient for us. I didnt want to have to drive all the way to the East Dubuque Chevy store especially if it turned out that we didnt like the vehicle. So we drove the Outlook in Manchester and it rode nice, but I really wanted to see a Traverse. I know that the Outlook only had about 10,000 miles on it, but a new vehicle is a whole different thing and if we were going to spend that much money on a new vehicle, I wanted to be able to see it in person. So we drove down to East Dubuque a couple days later with our trade ins. I really liked the Traverse. The styling inside was completely different from the Outlook and the seats felt different. There also seemed to be more room in the Traverse, but it could be that the interior was a lighter color that made it seem that way. We knew what we were going to get for our Dakota already because they looked at that in Manchester so they gave us the trade amount for the van. I really liked the Traverse, but me and my husband decided to go home and think about it for a couple days. After talking it over for the weekend, we gave our salesman a call and told him that we were going to go ahead with the deal. Its been about a month and a half and we love our new Traverse. If we had it to do over again, we wouldnt have changed a thing. The experience was a good one and I know that I now have one of the safest vehicles on the market (10 air bags) to help protect me and my kids when we on the go. We highly recommend Rundes and we wont hesitate to go back there when we need another vehicle.
We were tickled pink with our new truck purchase. The...
We were tickled pink with our new truck purchase. The folks at Runde made this transaction fun. I've never been more impressed with a dealership. We had been searching for a specific pick-up truck online and we looked from dealer to dealer to dealer all the way from here to Wisconsin. We sent in an inquiry on the truck and got a call back from Rob. We hashed it out over the phone with him and then drove up to pick up the truck. We hadnt heard of Runde Chevrolet before we found the truck on the internet, but were glad we did. We were very pleased with the deal and pleased with the service It was a smooth process and we couldnt be happier. I dont know how anything could have been better, from my perspective.Bob Rosenberry
Mileage: 82929
Color: Other
Transmission: 8-speed Automatic
Body Style: Pickup
City: East Dubuque, IL
Engine Type: Gas V8 5.3L
Mileage: 66828
Color: Other
Transmission: 6-speed Automatic
Body Style: SUV
City: East Dubuque, IL
Engine Type: Gas/Ethanol V8 5.3L/323
Mileage: 111656
Color: Other
Transmission: 9-speed Automatic
Body Style: Minivan
City: East Dubuque, IL
Engine Type: Regular Unleaded V-6 3.6 L/220