RPT Sales & Leasing

Buyer Beware! Veteran/Military Run!

Buyer Beware! Veteran/Military Run! I purchased a vehicle from R.P.T. Sales through the USAA car buying service. I traded in my truck for a minivan. It has been over a month and RPT still has not paid off my trade in. Needless to say we are now making two payments one for which I do not even own. Furthermore, the service leading up to the sale was good. However, after signing the paperwork it seemed like the customer service went out the window. If you are active military or a veteran using USAA run! I have already filed a complaint with USAA to have RPT removed from their car buying service.

my name is darrel hawk from detroit

this was a great place to buy my 2012 gmc savanna from .the sale people was nice and did everything I needed to be done to make my time with them great. thank you

Great after sales service

Through my own fault I got into an issue with the title. I called RPT and spoke to Anna, and I have to say that her efficiency and helpfulness was a solid 10. She knows her business and took the time to quickly solve my problems. Thanks David and Anna.

RPT Sales & Leasing: Excellent Sales Experience

My recent purchase with RPT Sales & LEasing was very pleasant. They have a very clean and welcoming facility and the sales person was very informative and not over-bearing. All my questions were answered and the sales process was fair. Would recommend.

Satisfied with RPT

My mother purchased a used vehicle from RPT. Initially there was issues with the car, also a miscommunication between some parties. But as soon as I was able to get in contact with David everything worked itself out. Car needed repairs they provided a loaner car during the process. Over all experience was ok, but David stepped up in customer service aspect of their business.

I traveled four hours to visit RPT

Before driving from Fort Lauderdale to Orlando I had spoken to the salesman Ralph and exchanged email photographs of the passenger van that I was interested in. Time conflicts made it hard to be there on the promised day, but when I finally found the time I saw the van that I wanted, negotiated price and was out of the door, all in less than two hours. If you like seafood ask them about the place around the corner, great lunch at good prices.

BEST CAR DEALERSHIP

Great customer service, very satisfied!! Thank you RPT

Worth going here!

I knew the car I wanted from online and went in and they were the best car buying experience I've ever had. Made me feel comfortable the entire process.

Great service!

Bought a car recently, the process was quick with no problems at all. Had a few problems with the car and they fixed it right away(:

Awesome Experience!

I am a Soldier that appeared on their lot the buy a vehicle on my bicycle, from them. Personnel there was very professional and understanding. They have awesome vehicles in there lot Will definitely buy from again !!! Thank You, RPT !!! -Soldier-

Good Experience

I bought a used Mercedes about one month ago from RPT. Overall a positive experience. There were a couple a maintenance messages on the display, I was told to take the car to the dealership the following Monday. Everything was taken care of that day as promised at the time of purchase, no problems. Customer service was good, did not feel pressured. When going through the paperwork, they were little understaffed so there was a bit of a wait, that's the reason for the 4/5 stars on the buying process. Love the car, would do business here again-

WILL NOT EVER BUY FROM THEM AGAIN!!

The overall buying process was good. The sales men that I was dealing with was very helpful, professional , and nice. I needed up trading my Mazda 3 in for a VW GTI everything seemed to be going fine till about 5 weeks later and my Mazda that I traded in was not paid off. I contacted the dealership to find out what was going on, I talked to the finance manager about it, he told me that he would have to get back to me. After not hearing back form him that day I called back and he informed me that the pay off check was under so paper work, and was mailed out that day( beginning of the week). A few more days went by and the loan was still not paid off, so I called my bank to see if they had any new news about the pay off. Now on a Friday the bank told me that they called earlier that day asking for the payoff after I had to make a monthly payment due to them not paying the loan of fast enough. Long story short they made the wrong payoff payment had to deal with them for about 2 weeks trying to get the rest of the money for the car i sold to them. VERY UNPROFESSIONAL WILL NEVER GO BACK TO RPT SALES!

Not bad! I'd go back.

Bought a used 2012 Sonata with a hefty chunk of miles on it. Got an incredible price, about $4000 less than MSRP. Took it to a mechanic for an inspection and it was in great condition, only needed new tires as expected. Great customer service. Didn't uphold the typical poor reputation that used car lots tend to carry.

Great Experience!

We were looking for a specific vehicle and found this dealer online. It turned out to be a really good experience and we will definitely go back and recommend our friends. Thanks Manny and Jose.

Great to work with

I had an excellent buying experience. Highly responsive and honest. A pleasure to deal with...I will definitely buy another car from them.