Royal Automotive

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9


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Steve Sorensen

4.3
Steve Sorensen on 10/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Drove up from the Springs to buy a TL They are a small family business who understand people. We worked with Rocio Pulido - she loves what she does and it shows. We want to adopt her. Wont hesitate to purchase here again


The way car buying should be!

5
Laura on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The way car buying should be! They didn't have exactly what I was looking for but offered to take down my requirements and desires and not even 2 weeks later, Jay D Ray called me that they have a vehicle I may be interested in. It was EXACTLY what I wanted in my new vehicle! There is a reason they have such great reviews!!


I appreciate the service and will definitely look

5
Hayley on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Saw a Nissan Rogue online that had hail damage, but was listed at a good price. I was hesitant to make a purchase today without having looked at a few other vehicles in mind, but Rocio was understanding of my concerns and worked with me on the price until I was comfortable with my decision. It was a great buy and I feel confident with the deal I was given. I appreciate the service and will definitely look them up the next time I am in the market for a car.


Had a owesome experience with Rocio Pulido, thank

5
Sam on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a owesome experience with Rocio Pulido, thank you!!


Thanks Rocio and Royal Automotive.

5
Mary on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I call royal automotive around 11am and was approve very fast. I talked with Rocio Pulido she knows her stuff. A very nice lady and now I'm driving off the car lot with my car. Thanks Rocio and Royal Automotive.


Great place to get a nice car!

5
Allix on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went to Royal Automotive and Jay D. Ray did a great job working with us to get the car I really wanted! Great place to get a nice car!


fast and very good thanks so much

5
marsel on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rocio pulido she was great fast and very good thanks so much


so helpful and helped me pick he perfect car!!

5
Nicole on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had the best experience with Jay D Ray when I purchased my car. He was so helpful and helped me pick he perfect car!!


Royal automotivies knows how to take care of your

5
Claudine on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great place to get a car! Great cars and great service! Royal automotivies knows how to take care of your needs


Thank you for being so awesome and patient with me

5
Tiffany on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rocio was amazing!!!!!!! Thank you for being so awesome and patient with me. I will definitely purchase from here


That was a lot faster then my last vehicle purchas

5
Adam on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

found the vehicle I wanted on their web site. I test drove it and was driving off the lot with my new vehicle within an hour. That was a lot faster then my last vehicle purchase!


Fast and friendly

5
Renita on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rosio Pulido was very fast and friendly. Came in and she went right to work on my daughters loan. I will recommend her to my friends.


very professional and made my experience fast and

5
Jaz on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rocio was very professional and made my experience fast and easy. I'm so pleased that I was able to get the vehicle I wanted. I have already started to make calls to friends and family that are looking for a car to go to Royal Automotive!!!


Gen Aguilar

5
Gen on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had such a great experience even being a first time buyer. Rocio Pulido was the person that helped me and she was amazing! Definetly recommend!


very happy

5
Rachael on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Signing the paperwork as we speak for my new to me 2011 Mini Cooper. Had the pleasure of working with Rocio P. For the car buying experience and was very happy. She worked through all the paperwork quickly and made this an easy experience for me and my husband. Come check them out!


a painless car buying experience

5
Joseph on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Found this place online while shopping for a Mini. We worked with Rocio and she was an absolutr pleasure to deal with. She helped get us in the car we wanted at the price we wanted. She was also really quick with the paperwork to make for a painless car buying experience. We will definitely look here when it comes time to purchase our next car :)


the best experience I've had with purchasing a car

5
Rose on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Can I say..the best experience I've had with purchasing a car , she says she's been selling cars for 3 months but that's clearly not the truth because she is great a what she does and so nice !!! I'll recommend her 5 stars !!! GO SEE ROCIO PULIDO AT ROYAL AUTOMOTIVE


my third time

5
Tony on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came to royal automotive for my third timeAnd like the first two timesThey were able to help me into a vehicle the same day, very easy process.They also worked with me in financing the vehicle.Jesus Hernandez is the gentleman that helped me this time, he was great help in explaining the details about all the vehicles I was interested in without any pressure at all. I highly recommend royal automotive Thank youTony V.


Will be buying here again

5
Amy on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Within an hr we came out with a truck in hand...Great place if you have little down or bad credit...Will be buying here again...


no hassle highly recomend this place

5
Cesar on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you manny for sending me there but most of all thank you rocio pulido you got me into a nice truck with good payments and no hassle highly recomend this place . iy para la raza aqui los atienden como famila los recomendo


Recommended guys!!

5
morisa on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

anwar is awesome service. Thank you so much for your help!! Recommended guys!!


experience was great

5
Tracy on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm very excited to tell you that my experience was great, every one was helpful and nice. the car was very clean and the paper work in order. I cried and hugged everyone. the best part about it i got my dream car with less them 100.000 miles on it. Rucio Was very nice and really fast at getting the paper work done. Thanks Royal will make sure i send you alot of good people.


Wonderful experience

5
jackie on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Anwar was super kind and fast. Rocio and Rebecca are sweet hearts and very professional!


FIRST TIME BUYER

5
Sabastion on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

For a first time car buyer rocio was a awesome sales representative & I had a great experience working with her.


Better than best!

5
Chad on 09/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The way car buying should be! They didn't have exactly what I was looking for but offered to take down my requirements and desires and not even 2 weeks later, Jay D Ray called me that they have a vehicle I may be interested in. It was EXACTLY what I wanted in my new vehicle! There is a reason they have such great reviews!!


Great deal on Porche Cheyenne

5
Mike D on 08/13/2016

Customer Service: 5.0 Buying Process: 5.0

Rocio helped me with this purchase. She was very professional. Attentive without being pushy. We were able to settle on a price that was fair and I think a good deal. Inspecting the SUV, test drive, negotiating and paperwork took about an hour. If your looking for a used car dealer with great selection and service I recommend you go to Royal Automotive and ask for Rocio.


Excellent.

5
DENISE on 07/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent. They called me back immediately and the online credit approval was completed and approved in less than 30 minutes. When I drove down to pick up the car they had everything ready and the whole process and paperwork took less than 30 minutes. My trade in car died on the way down and I feel they still gave me a fair trade in value. Professional, friendly, no pressure and fast. I would definitely buy a car from them but I love my new Audi S4 I won't be needing one for a long time.


Great, Passionate Service

4.7
Art on 06/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I recently went to Royal Automotive just to look at a car I had observed from the street. I was greeted by a nice guy named Jesus. We quickly found that car to be out of my price range. Once he found out out what I was able to spend, Jesus showed me an outstanding vehicle! I test drove it and loved it! Jesus and the owner worked hard to find me the best deal possible and even offered to help me unload the stuff from my old car into the new one. I drove the car off the lot that day. I later found out that a co-worker had purchased from them. Upon talking to him, I found that he had purchased not one, but 3 cars from them in the past and he was very satisfied. Since I purchased the car, I've found it to be in great condition. I definitely recommend this dealership. The cars are good and you'll be treated very well.


Great Service, honest dealer!

5
Giselle on 06/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My children highly recommended Anwar for his honesty and great customer service. I understand now why they have been buying their automobiles from him!


honest and upright auto

5
Chocolate Creole on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rocio was amazing very helpful and answered all of my questions, I was pre-approved before even going to the lot to test drive..... I love my new Tahoe I would recommend Royal Automotive if your looking for an honest and upright auto deal!!!!!! Very stress free experience!!!!!


got back to me in THIRTY minutes

5
Gabrielle Herrin on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to Royal Automotive because I found a car I had really liked on their website. I put in an application for their credit program and they got back to me in THIRTY minutes! I was so impressed! I always was apprehensive about buying a new car because I heard it was a long process and they always try to screw you over. I got the COMPLETE opposite experience with Royal Automotive. I bought the car in less than 24 hours (I was talking to Doug, who is amazing, over the phone) then I stopped in the next day and we were done with financing and paperwork in 45 mins! They were all very friendly and I love my new car. I will definitely recommend them to all my friends and family because they deserve a lot of business! One thing that was a tad concerning was that when I was driving the first 50 miles or so I saw smoke coming out from around my tire area, to which I communicated that to the dealership and they told me that their lead mechanic will call me so we can see what was going on, and that never happened. I was left hanging but I also should have followed up with the issue so it is partially my fault. Luckily it was just the new brakes and rotors getting worn in, which is typical to see smoke because of that


great customer service

5
younes zeddou on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you for your help Rocio Pulido and great customer service I'll recommend this place to all my friends


Chewy Archie

5
Chewy Archie on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Im writing this review because I now feel very passionate about this dealership. Ive purchased one vehicle from them. I needed another vehicle for business reasons. I went and test drove a vehicle that I felt was perfect. Just as the last time, Ahsan and the entire department treated me with respect and everything they did was truly professional. After getting the approval, I was very happy. I left, and then the very next day I had received some bad information about the work that I was in, that the vehicle would not qualify. This was truly devastating news for me, because I was so intently looking forward in expanding and doing something good for myself as a small business owner. The feelings I went through, and the gut wrenching was so horrible, I honestly felt like the world came crashing down around me. I couldnt sleep or eat. I went back the day after, and met up with Ahsan that next morning. I explained to him the situation. Again, he treated me with respect and seemed to truly care about what had happened. He calmed me down, and mentioned he would look into this. Granted, every situation is done on a case by case basis, but I feel that this is so important for anyone that wants to purchase a car from them, that this is by far the best used dealership that I have ever dealt with. They were able to take the vehicle back, and that literally saved my life. I had no idea how or what I was going to do, and in a world like we are having today, all I could do was pray and just wait. My prayers were answered and since then, my faith has truly been restored, and I will always be so thankful to them. Not only have they treated me with respect, caring and understanding, but when they say that they are happy that you are a part of their Royal Automotive family, they truly mean it and will do whatever they can for you, to make sure that you are happy with your purchase. I served in the US Army, and I can tell you, that being a part of such an awesome organization, truly made me feel that doing so, was worth it for businesss such as Royal Automotive. I am and will always be so grateful and so very appreciative because I know that they didnt have to do anything, but yet they did, and they truly are so much more than any dealership that is out there. Any individual or business that is wondering if they should purchase from them, you truly should, they will bend over backwards for you and your business needs. Thank you so much from my heart, and from my family, we truly thank you for being true and honest in everything that you have done and continue to do!


Fast and friendly service

5
Muhammad Aqeel on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just got a new car. Rocio was awesome!! Fast and friendly service


the best experience I have had in a long time with

5
todd johnson on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would have to say this has been the best experience I have had in a long time with a car dealer. Great inventory clean cars great sales staff. There was no pressure to buy the worked with me to get where I felt comfortable in pricing of my vehicle. I would strongly refer my friends and family to royal motors.


made me feel comfortable

5
Frankie Perez on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

OH MAN , OH MAN I JUST MET THIS DUDE JESUS HE HELPED ME TO GET THE CAR. THAT I WANTED , this guy made me feel comfortable during the process of finding my first car. I will definitely recommend Jesus Arollo to anyone with out a doubt!!


Loved this place

5
Bryan Cabrera on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Loved this place service was awesome love that they speak both languages because the I went day my parents where with me. Definitely recommend this place if you need a car and don't have a SSN they always find a way to help I would go to this place again no doubt about it.


a very pleasant experience

5
Val Sigler on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was incredibly skeptical about buying a vehicle from a small dealer and I don't know why, maybe it was family always saying they would rip me off, but I had a very pleasant experience with the sales team there and I even talked to the manager who was happy to see me. They even bought me brand new all season tires for my car and negotiated a good price for me. I was very satified and would most likely do buisness with them again if I stay in the area.


Big shout out to Jesus Hernandez great service

5
Jose lemus on 05/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

First car I purchases and it was a great experience. Jesus Hernandez explain everything we needed to know thanks man for your help. 2013 GMC Terrain.


Shout out to Jesus Hernandez

0
Teresa Nissan Murrano 09 on 04/10/2016

Jesus Hernandez , did a great job from the moment we walked in , he was very helpful and made the purchase process for my family and I really convinient , as a first time buyer the process and decision was really easy and efficient thanks to him. Proud owner of a Nissan Murrano 2009! Great customer service !!!


Great buying experience

5
Matt C. on 04/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Royal is the best place to buy a car in Colorado they dont try to push you into a car that you dont want if you like the car youre looking at they will do everything they can to get you that car ive got 3 cars from royal and never had any problems they approved me for a 745 bmw with very poor credit helped me build my credit five star dealer


GMC Yukon XL

4.3
RPH Yukon on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Rocio Pulido was absolutely a pleasure to deal with, always seemed to be one step ahead of us on questions and issues. Highly recommend working with this sales person on any purchase from Royal Automotive.


felt like family

5
Randy on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i have now gotten another vehicle from Anwar i got an 06 vw Touareg another great experience wont buy from anywhere else always fast friendly great selection i live in monument and the drive is always worth it i have bought 2 vehicles from Anwar and have felt like family i came by the experience have had was fast friendly and a great dealership will keep buying from always greeted with a smiling face not like any other dealership out there great cars great value great selection of cars and great people


I absolutely love this place

5
Ashley on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I absolutely love this place! I've purchased two BMW's from these guys and can't imagine buying anywhere else. They also have an awesome service department that's ran by Kent. He does an incredible job and is so knowledgable. I highly recommend Royal Automotive to anyone looking to purchase a car or for anyone looking for a top-notch service job.


3 Cars

5
keith on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

In the past 2 years i have purchased 3 cars from them. escalade, Audi s5, and now recently a Audi R8. Which is awesome. The owner Anwar was extremely helpful, and was determined to get me the car in the car, and rate I wanted. I have now recommend many friend and family there...


Very Fast

5
Hudson on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good service,Very past process,I Love this dealers...Thanks


treated me with respect

5
Wendy on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to Royal Auto thinking it was going to be very difficult to get into a nice vehicle being fresh out of a divorce. The staff at Royal Auto treated me very well and made the process of looking and buying a car easy and quick! The staff is pleasant and fun. I got a very nice reliable vehicle for a reasonable price. I will be going back when I am ready to upgrade as they have a wide variety of vehicles on the lot. Not only are they helpful, they treated me with respect even though I had a few dings on my credit, and also offered me advice on how to get my credit score raised. If you need a great car and good customer service I highly recommend Royal Auto for your next purchase.


Best Dealer

5
Bryan on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Loved this place service was awesome love that they speak both languages because the I went day my parents where with me. Definitely recommend this place if you need a car and don't have a SSN they always find a way to help I would go to this place again no doubt about it


Todd Johnson

5
Todd on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would have to say this has been the best experience I have had in a long time with a car dealer. Great inventory clean cars great sales staff. There was no pressure to buy the worked with me to get where I felt comfortable in pricing of my vehicle. I would strongly refer my friends and family to royal motors.


16ways Enterprises

5
16ways Enterprises on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The most AWESOME experience I've never received before. Doug made this buy very easy for us. Smooth, helpful, and most importantly it was the right price!


Car Purchase

5
Lindsay on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We purchased an 2006 Land Rover from this Car dealer in Dec 2015. The best experience buying a car, the sales persons are never pushy, we told them a monthly price range we wanted and didn't think we could get a car in the price range we did. We got approved quickly with GAP insurance and they got us out quickly. They had just gotten the car in and they got in all washed up and ready to go for us quickly, even paid for another set of keys because there was only one set that came with the car and they were badly damaged. This car dealer offer great customer service and are a fair dealer! I would buy from them again any day over. They called and followed up on our buying experience and to see how the car was running and if we needed anything further from them!


Great service definitely recommended

5
Elia Flores on 01/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great and fast service, very good cars the sales person did a great job he was so helpful me and my family we are so happy with our new car. I recommend the dealer, many choices of vehicles very affordable prices


Carlos Pulido

5
Carlos Pulido on 01/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would definitely recommend purchasing a vehicle from Royal automotive Doug (sales team memeber) was friendly and very helpful and over all a good guy who helped us in getting the deal done.... Thanks Again! :)


Well Done

5
Shel on 01/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you again for all of your help. It was a pleasure to do business with you. Our experience with you and the whole team at Royal Automotive could not have been better. It was beyond our expectations. Well Done!! Shel


BEST DEALERSHIP

5
kEN on 12/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ken It has been just over two weeks ago since I bought my second vehicle from Royal Automotive a 2007 Nissan Murano. I can't say enough good things about Ahsan and Anwar, their dealership and the way they conduct business. They have made these last two purchases the easiest I've ever experienced. They go above and beyond for their customers and treat everyone with the utmost respect and a genuine caring atmosphere. People that run their business like this need to be recognized and more people should know this dealership is here. I'll never go to another place to buy a vehicle after the way I was treated and experienced buying these last two vehicles.Thanks again you guys, you truly are the best! Ken C Nottingham


BoxState Muzic

5
BoxState Muzic on 09/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Cant say enough good things about the sales person Asahn, there was little to no guess work involved. On our first initial phone call he explained to me what information would be necessary for the vehicle i was looking to get into. I honestly explained to him my trade in and and credit situation he reassured me we could work things out. Came in with trade and down payment and it was like magic a few phone calls and a half hour later i was leaving the lot in my new car. Thanks again for everything


Reyna Medina

5
Reyna Medina on 09/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just bought a Chevy Cobalt from these guys and I am in love! Ahsan helped me find the best fit for me and gave me a great deal. I would revommend the dealership to all friends, family, everyone! It was such a good experience, which most people can hardly say when in the market for a car. Thanks again for all your help guys!


2007 Ford Expedition

5
Erica on 07/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

With bad experience trying to get into a vehicle that fits my needs I had just about lost all hope until I walked through Ashan & Anwar's doors at Royal Automotive. Normally you wouldn't have a choice but to settle for what the dealer feels you deserve but here at royal you could never feel that way. These brothers have heart! They take your current situation into consideration and they go above and beyond to make it happen. I have never felt so at peace going to a dealership till I came here. Walked in and drove off that same day with a 2007 FORD EXPEDITION that runs better than any used car I have ever driven. I will refer anyone in need of a quality vehicle to these guys. The respect they give and the fact that they don't judge you for whatever reasons, I can honestly say they're family! Thank you for everything...


Kim Bennett

5
Kim on 07/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just as you will read in the reviews that are older than the one I am writing now I will be the next person to tell you that if you are in the market to purchase a car please give them a chance to earn your trust and business. I can ensure you that I will be returning for the next purchase when that time comes. The guys at Royal Automotive are so helpful and understanding. The customer service far exceeded my expectation along with just the general courtesy of the over all staff. I came to visit them on a Saturday late in the afternoon very close to closing time for them and Ahsan had no problem staying with me until I could make my mind up on what I wanted. At the end of this experience I am and will continue to speak very highly of Royal Automotive and will continue to refer anyone and everyone who is looking for a car. If anything please go and talk to them and you will not be disappointed in the service and attention you will receive. As a matter of fact, I have referred my daughter and a close friend and that is how much I truly feel that they deserve the business. Thank you again Ahsan for your help, patience and willingness to work with not only me but my daughter who with your help was able to purchase her very first car with no help from her parents because of your efforts. I will continue to refer everyone I can to you all.


Curt Betsch

5
curt on 07/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am very pleased with the service that I received from you both. That was by far the fastest and least painful vehicle purchase I have ever made. Being pre-approved before I even came down made things very simple, thanks Ashar. I knew the car I wanted and it was already waiting by the door for me to test drive. I squeaked in just before close and Anwan was exceptionally patient. He was very professional and had no problem staying the extra half hour or so to help me get into a new car. Anwar had mentioned that he doesn't want buying a car to be miserable like at large dealerships, I would attest that you are succeeding in your goal. Thank you both again!! I will gladly refer anyone in the market to you guys!


2008 Jeep Wrangler

5
Kelly on 06/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2008 Jeep Wrangler X After months of patience while looking on Cars.com for the perfect used Jeep, I came across one that seemed just what I was looking for. Living an hour away, I called on the day I was prepared to head down and check it out, wanted to make sure it was still on the lot. It was!! I told them it would take me at least an hour to get down there and didn't want it to be a wasted trip. Ahsan assured me it would be, he would hold it for me until I arrived to look at it. WOW! When I arrived on the lot, I was greeted and then the jeep was pulled out so I could take a look at it. He put on the dealer plates, had turned on the air (it was a hot day) and let me take it for a ride - alone. I came back and we discussed the situation I was in. Within a very short time, I was headed home in my new Jeep!! Paperwork complete, trade in taken care of .... I am a very happy, and now loyal customer!! I couldn't ask for better service and care from a dealership, not the kind of service you get from a 'big' dealership. There was no pressure at all. When I am ready for another car, this is the place I will go to, no matter the distance. I would highly recommend anyone to look for a vehicle here ... they did exactly what they promised!! Thanks Ahsan, I so appreciate all you did for me!!


Repeat Customer

5
Johnathan on 04/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Royal Automotive makes it fast and easy to purchase a car and they have a great selection and prices for all your needs. I just purchased my second car from Royal Automotive and both times I purchased my car it was very fast they had exactly what I was looking for with a great selection of cars. I recommend them because of there customer service, They listen and pay attention to what you tell them and they get you what you want from a car to a great interest rate loan. And I will be back as soon as I need another car. So if your looking for a great long-lasting car and great customer service you should visit Royal Automotive and get a great deal. Sincerely: Jonathan Lopez


Great experience

4.8
Barry on 04/03/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had an amazing experience at Royal Automotive, actually treated me so well I bought two vehicles. If you want to avoid hassling car salesmen this is the place for you. They are friendly and honest.


Best experience ever

5
Wayne and Carolyn on 03/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After not buying a car for 10 years I was a little apprehensive about going through the process again. Within minutes of being there I felt at ease. He (the owner) was very supportive and accommodating and we ended up buying the Cadillac. We will be back and recommend anyone we trust to them. Thank you again for your help.


Great Service

5
Erica Scott on 03/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When you come to Royal Automotive, you are treated like family. They have great customer service and really take care of you. So far, I have purchased three cars (Chevrolet Blazer, Dodge Intrepid, and a Dodge Avenger) from them. My family has purchased multiple vehicles, and two of my best friends have also purchased their vehicles here. They are very fair with their repair prices as well, and they are very fast with their repairs. They worked with me on credit as well, because when I came here for my last vehicle my credit score was in the high 400s (which is terrible by the way), but they were able to get me approved for an '08 Dodge Avenger (and they negotiated the price of the vehicle for me). Lastly, they have a referral program, which you are paid $200.00 for every person that you refer to them that purchases a vehicle. Royal Automotive cares about your needs and getting you into the vehicle of your desires, which is why I have and will continue to be a loyal customer of theirs.


Best Dealership

5
Sam on 03/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my 4th purchase from Royal Automotive and by far they are the best dealer I have ever been to. They are a family owed company with a pressure free environment. They are very honest and upfront with everything. I would recommend them to anyone that is looking for a hassle free, no games and upfront dealer. I have had luck with all of my 4 cars that I purchased from them. They stand behind every car they sell and make sure it s inspected and ready to go. They also have helped all the people that I referred to them I would highly recommend them. Thanks guys for all your help.


Friendly and Professional

4.2
Asher on 01/13/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I worked with Jay McKnight and he was very helpful throughout. This was my first car and they dropped the price down enough so I could get approved with a low interest rate at my CU. I would recommend this dealer.


Royal Automotive

5
Kristopher on 03/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I read the previous Review below and honestly i must say i was completely bewildered. Now im not a pacifist by any means im usually very out spoken and a excellent review from me is typically NOT the norm.. But i have to admit the service and my experience with Royal Automotive was very professional, the sales person was very knowledgeable and quick to address any concerns or questions. I personnaly appreciated the attention and hands on assistance from the owner. Although the salesman was very helpful he was the one that suggested to me the car i ultimately purchased. 09 EOS Volkswagen hard top convertible .. honestly the first Volkswagen i have ever even considered to buy. Id just like to say again Thank You gentlemen for the advice and superior customer service. Will be back for that oil change soon.


Love this dealership! 4 cars with them!

5
Mel on 03/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Without their help I would have never been able to get the cars of my dreams! I've purchased my last 4 cars from them, and would never think of going anywhere else. Staff is super helpful and friendly, and will work with you no matter your situation!


Worst Experience EVER!!! Dont BUY HERE AT ALL!!!

1
Greg on 03/06/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Worst Experienced EVER,not professional at all,very RUDE(The Owner) Not experienced, I dont recommend this place at all!!!


$35,990

Mileage: 35271

Color: Red

Transmission: 8-speed Automatic

Body Style: SUV

City: Englewood, CO

Engine Type: 295 hp 3.5L V6

$28,995

Mileage: 12708

Color: White

Transmission: 8-speed Automatic

Body Style: SUV

City: Englewood, CO

Engine Type: 2.5L I4

$31,495

Mileage: 43108

Color: White

Transmission: 7-speed Automatic

Body Style: Hatchback

City: Englewood, CO

Engine Type: 261 hp 2L I4

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