Route 46 Mitsubishi

4.4
Overall Rating

Customer Service: 4.5 Buying Process: 4.6 Quality Of Repair: 4.6 Overall Facilities: 4.6 Quality Of Work: 4.5 Friendliness: 4.6 Pricing: 4.5 Overall Experience: 4.4


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Car purchase

5
Jlwinters on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased a Jeep Compass and the process was painless and smooth. Andy Rodriguez was amazing and got us exactly what we wanted. We will definitely ask him again.


Excellent Customer Service

5
alma2016 on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It is with deep gratitude that we would like to extend to Mr. Alex Thormes for his assistance making our purchase experience of a new outlander satisfactory and smoothly, He dealth with us professionally and patiently. My husband and I are indeed happy and satisfied customers. Hence, we definitely/ highly recommend this dealership to others.


Thx for laolix Gonzales help my family wit better car

4
Rcalderon1964 on 10/19/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

Help my family wit a safety car and she really help out and try to do go for both of us and i thx get a lot for help me out with this car thank you God bless you


Great service

5
Kevin on 10/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service Nathalie was very helpful and friendly


Sales Review

5
Lourdays Pereira on 10/08/2016

Customer Service: 5.0 Buying Process: 5.0

I came to mitsubishi today. Im so happy that I got a new car yeahh..and I had great customer service..the sales representative. NATHALIE TAPIA was very polite and very helpful. Yes I was very happy with her service..thank you very much for helping me Na thalie..Thank you!!!


Professional experience and we left happy!

5
john1977 on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I worked with Andy Rodriguez on purchasing a new Outlander. He talked us through all the trim levels and we test drove the two that were the best fit for us. This took some time as one of us had to stay in the the dealership to babysit our daughter but at no time did we feel rushed or pressured into making a quick decision. We eventually settled on the GT in black which wasn't on the lot. Andy was able to source one for us in 36 hours.Andy went through all the various financial incentives and after a little back and forth we agreed a price that we were happy with. At all times this was a professional and courteous experience.The finance manager was great and we got the rate as we had discussed and he was very happy to answer our questions.Andy then even helped us load the phone contacts onto the car!I would definitely recommend this dealership and Andy in particular.


Excelente servicio en el area de venta

5
Junior nunez on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Un cordial saludo a equipo de mitsubishi route 46. Una experiencia muy buena mi experiencia con la vendedora Laolix gonzalez fue excenlete ella con una actitud positiva brindandome diferente opciones de compra, visite diferente dealer en esa misma area y ninguno de los vendedores me ofresieron el servicio que ella me ofresio muy profesionar y dinamica.


Great Experience

5
Newcaregreatexperience1 on 10/03/2016

Customer Service: 5.0 Overall Experience: 5.0

I had the pleasure of being greated by the dealership manager at the front door. He introduced me to Ralphy, a sales guy who was patient and professional. I brought them a 2009 Toyota Corolla with 95,000 miles, which I was upside down on and walked out with a 2015 Mercedes GLK! The price and payments were consistent with my research. I am happy with the service here. I plan to recommend this dealership to everyone and if any of my friends and family want a new car, this is the pace to go.


New Mitsubishi

5
Vanillawager on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best salemen ive ever had the pleasure of dealing with andy was knowledavle and professional Definitely made buying fun and easy.. go see Andy for your next new or preowned vehicle


Excellent businesses

5
Raineri on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My business was at excellent trade thanks to Laolix Gonzales she's a great person and also she help me to get the best price with my car.


Not happy about the service, sales experience I had no issue

1.5
julianclmb1 on 09/24/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Overall Experience: 2.0

I purchased an used car there, when I pickup up the car it was received extremely dirty and I had to take it back to get it re-cleaned. There were old MnMs and melted candy under the seats, it was disgusting. Issues:- Extremely dirty car, this was slightly fixed after I brought it back.- I was promised a $25 gift card, which was shipped to the wrong address and never received by me. - The manager and dealer promised to fix a ripped leather seat and install a missing seatbelt plastic piece int he rear seat of the car. This was not done.- I was called and a service visit was scheduled to supposedly fix the ripped tear on the seat and install the missing piece. I also asked for the brakes to be checked as there was some shake when the brakes were applied. After sitting for 1 hour and 45 minutes during the service call the service person came up and says nothing was done because they don't have the plastic piece and they'll call me back to install it. The brakes were not checked. The service person asked for where the tear was, so they didn't even look into it.It's been 3 months since I purchased the car. How incompetent can a dealership be when they can't order a piece of plastic.- The service department is not helpful at all and are a waste of time.I was contacted via e-mail, and phone several times to review the dealership. I notified them that if the seat and plastic they promised was not resolved they would not get a good review.I am giving them 2 stars because the sales person did try to help but at the end the seat has the rip or the plastic piece which I will order myself. I will go elsewhere for service.


Excellent Costumer Service!!!

5
Bernard on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just recently purchase a Outlander with the sales consultant Laolix Gonzalez, she was very patient and knowledgeable about the car. With her assistance and her manager they both work really hard to give me a great deal on my purchase. Great Team work!!!!


Deceitful lying people

1
Lizfern on 09/21/2016

Overall Experience: 1.0

These people are liars who try to lure people in by posting prices on the Internet and then when you go in to buy the car that's not really the price. Price goes up by 6000. Lying deceitful people. And then start talking about you in Spanish not knowing that I the customer could understand every word. No good dirty lying people!


Don't hesitate to purchase a car here.

4.3
Leased vehicle on 09/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I love my Outlander and I had a wonderful experience here with my salesperson, Ralph Vassallo. He was pleasant, patient and professional at all times. He understood my financial situation and strove to create a deal that worked for me. He has been thorough in explaining how the vehicle runs and how the purchase process proceeds. He's always been available personally to answer my questions by phone. I would recommend him without reservation.Of course it would be better for the planet to be driving a smaller vehicle, but if you need the room at least this vehicle has an Eco mode so you can burn less gas than you would otherwise. I understand Mitsubishi is developing a solar car, so maybe someday we'll all be able to drive vehicles as large as we want without worrying about harming the planet.


Preowne Toyota

4
luis lion on 09/16/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Nathalie was my sales specialist , she was very helpful , getting the car i want it , and I'm very happy with my desicion thanks to her ... I'm enjoying my car she negotiate a reasonable price and we were able to get what i need it ........


Buy new car.

5
Nailski on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great car buying experience. Andy was super helpful! I would recommend Nathalie Tapia to anyone interested in purchasing a car.Very happy with my new car thanks Nathalie Tapia for helping me out on my purchase.. Definitely recommend this dealership!


Financing a preowned car

4.8
Achi1912 on 09/10/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Andy (the sales specialist) was very helpful in locating a car that was affordable and with consideration for my driving needs. He worked to negotiate a reasonable price and was cordial during my time working with him.


New car purchase

3.6
janbau70 on 09/10/2016

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

I originally went to the dealership looking for a use car that I saw on-line and of course it was not available. The sales lady Natalia Topia took her time showing us a variety of used cars, she was very helpful and patience and not pushy (I appreciated her not being pushy) After not being happy with the used cars that I saw, she suggested that we test drive the new Mirage and Lancer. After a few back and forth negotiating the payment and interest rate, I ended up purchasing a New 2016 Lancer. The only negative thing about the whole experience was that went I got home, we open the hood and truck of the car and it was dirty, it was dusty and it had leaves inside and around the trunk, the windshield fluid bucket was nearly empty. I think They should do a better job on that, other than that I had a pleasant experience.


Chevy Cruze

5
klo696 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience with the staff here. Everything was explained to me and they had really great patience with me. I would really like to credit Nathalie Tapia and JaJuan Bugess for their great service.


Chevy Cuze

5
Kevin Lopez on 09/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a wonderful experience with the staff here. Everything was explained to me and they had really great patience with me. I would really like to credit Nathalie Tapia and JaJuan Bugess for their great service.


Gino Silva and Trish Edmondson are Amazing!

5
MikD on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was skeptical with my history that I'd be able to get into the car I needed, but from the start Gino Silva sat me down and made me feel comfortable and relaxed. With no judgement of my credit history he assured me one way or another he would get me into the truck I needed. It did not take long, we test drove my pre owned truck and made a deal! Trish helped close out my deal later that day and she was just as helpful. Both Ginoband Trish are caring and professional people who do an outstanding job and getting people on the road. Thank you


Pleasant and helpful dealers.

4.7
Mom on 08/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Ralph was pleasant and patient as he taught me about the vehicles and helped create a deal that fit my situation. I love my Outlander! However, I wish Mitsubishi would create an option that runs on renewable energy (not electricity as a plug-in will probably still rely on dirty energy). Why not lead and create vehicles that run on solar or hydrogen power?


Service Sucks

2.2
Carlos Taveras on 08/25/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 1.0

The service department sucks. They have my car for a week now to fix a few minor issues and a couple of scratches. I've been trying to reach the service department for over 2 hours and NO ONE has answered the phone.


Service Sucks

2.5
Carlos Taveras on 08/25/2016

Customer Service: 1.0 Buying Process: 4.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

The service department sucks. They have my car for a week now to fix a few minor issues and a couple of scratches. I've been trying to reach the service department for over 2 hours and NO ONE has answered the phone.


Happy new car owner

5
Jeneice rodriguez on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

So I was looking into buying a new car and took my chances and went to Mitsubishi 400 Route 46 East..( 973-774039) I arrived at the dealership and was greeted by a sales person by the name of Gino Silva.. we sat down and began to talk and I described to him what type of vehicle I was looking for within 20 minutes he drove up with my dream car I couldn't ask for better... he was so professional and willing to help he was able to get me a great deal also with monthly payments that are affordable... the whole staff at Mitsubishi 400 Route 46 East was so helpful I couldn't have asked for better service if I was able to I would rate them 10 Stars anybody that is looking into purchasing a vehicle I recommend this dealership I am very glad I made the decision and took my chances with going with this dealership I recommend anybody looking into a new vehicle check out Mitsubishi 400 Route 46 in Totowa I guarantee you won't be disappointed.. thanks to Gino Silva for being so kind and willing to work with me I am very thankful for my new fabulous car I hope my review help the next person that is considering purchasing a new vehicle trust me check out this dealership you won't be disappointed sincerely one happy customer


400 Route 46 Totowa NJ 07512 Thank you Ralph

5
Emmanuel on 08/13/2016

Customer Service: 5.0 Buying Process: 5.0

Ralph the sales man helped me out to find the car of my dreams now I am able to have a reliable car for my family that came with a great deal price.


Outlander

5
Lisa TenHoeve on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great first time car buying experience with Andy. He was super helpful and I would definitely recommend working with him! Great Job!


Outlander

5
Lisa on 08/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Andy and had a great car buying experience! I would highly recommend him if you are looking into getting a new car.


The best car shopping experience.

5
Aquilino on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After a couple turn downs at different dealers, I landed at Route 46 Mitsubishi, where Jajuan helped me throughout the whole process. Long story short, I ended up with a even newer car than the one I was looking for, at a very competitive price and excellent APR (considering my credit).I must admit I was a little pessimistic in the beginning, but Jajuan made sure the process was smooth and I left driving my new vehicle. Overall; outstanding customer service and professionalism, not to mention the whole staff was very nice and courteous at all times.I will definitely recommend Rt 46 Mitsubishi to anyone looking for a vehicle.


THANK YOU!!

5
JULISSA ARGUTA on 07/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jovany Santiago is awesome!! He was extremely easy to work with. he helped me exactly what i was looking for in a used low mileage mitsubishi outlander. Very friendly dealership, thank you again! i would definitely recommend.


Horrible customer service

1
Tanya on 07/22/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I was referred to Troy who took my information and said he could help me. He text me and said he had an approval but he was off the next day so I waited. He promised to give the details next day he was in. I called him several times and he never responded I texted him and he said I'm busy w customers. How can you take someone private information and never get back to them and brush them off horrible customer service


excellent staff

5
AS on 07/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a brand new 2016 Outlander sport from Mario Santos and I absolutely love it. He was extremely polite and patient with me throughout the whole process.


Great

5
Morgan on 06/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought my first new car from Rt 46 Mitsubishi in June, 2016. I was very pleased overall with the entire process. I called the day before to make an appointment with a sales rep and I was kindly greeted immediately when I entered the dealership and was into a car within ten minutes. I test drove a few cars, and the salesman was extremely helpful in finding a car that was right for me, and my budget! My salesman, Mario, was extremely helpful, kind, and professional. His customer service skills were noteworthy. I would recommend him and the dealership to anyone. I went in for a used car and left with a brand new one! No complaints


used car experience

5
Altima on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a preowned car from Troy Mimms at mitsubishi. It was the most delightful experience I have ever had at a car dealership. I was looking for a used vehicle with low miles and low price. He showed me a selection of cars to narrow down the list of what I could possibly be looking for. After narrowing it down to 2, he allowed me to test drive and I fell in love with a 2014 Nissan Altima. He did everything in his power to make it happen around the payment I was looking for. Troy Mimms went above and beyond to make sure I was a satisfied customer!


Brand new car

5
Outlander on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Duane Martinez is by far the best salesmen I have ever had the pleasure of working with. I went in with low expectations and left with a new car. Duane was so helpful and kind. I purchased a new Outlander from him and even to this day, he is keeping in contact making sure everything is okay and I'm satisfied with my vehicle. Best service I have ever gotten.


Satisfied

5
Newcar on 06/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in a couple weeks ago to look into purchasing a new vehicle for my family. I spoke with a gentleman names Duane. He was very knowledgeable about the vehicle he was showing me as well as was extremely patient and attentive to me throughout the whole process. I left with a brand new outlander sport! thank you again


Outlander

5
Outlander Sport on 06/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought my new Outlander sport from Duane at route 46 mitsubishi. I was so pleased with the experience I had. Not only was Duane knowledgeable of the vehicle he was selling, he was very patient and attentive to me through the whole process. Thank you again!


excellent service

5
Ruth Lancer on 06/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was in 46 Mitsubishi about a week ago shopping for a new car. I've been looking at the Lancer for a while thinking that it would really be a perfect fit for me and I was right. I spoke with Mario Santos and he worked swiftly to get me approved with low payments and low interest. I drove off the lot that afternoon in a brand new Lancer! Thank you!!


Duane Martinez

5
OutlanderA on 06/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I spoke with a gentleman named Duane who was extremely friendly and really knew the product he was selling. He was able to answer every single question I had with ease and without getting annoyed that I was asking so many, probably stupid to him, questions. I purchased a new Outlander sport and love it. Its a nice suv for a great price.


excellent staff

5
PS Mirage on 06/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Upon walking in, I was skeptical about how much this place could really do for me. The dealership itself is small but I have heard good things so I decided to give it a try. I immediately spoke with a salesman named Troy and instantly liked him. He was kind and extremely understanding that I wasn't sure if I was really ready to purchase or not. He was willing to work with me either way and help me in any way he could. I test drove a couple cars before finally deciding on the first one I looked at, the mirage. It's small but amazing on fuel economy and price! Can't go wrong with that! I would definitely recommend this dealership to anyone I come across that is in need of a vehicle


HELPFUL AND POLITE

5
MP on 06/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I WORKED WITH STEVEN RIVAS AND HE REALLY WAS HELPFUL. HE GOT ME INTO A BRAND NEW OUTLANDER WITH LOW PAYMENTS AND LOW INTEREST. I'M VERY PLEASED WITH MY EXPERIENCE HERE.


Patient staff

5
SH on 06/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Even with my terrible credit, Troy was able to get me into a nice used car with low payments. The interest rate wasn't bad either. I came in about a month ago and spoke with troy. he explained to me every detail of the contract i signed and it was all extremely fair and helpful to me as the customer. thank you troy for my car!


Great Sales Staff

5
GD on 06/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am so pleased with the services I encountered here at Mitsubishi. All the staff were extremely professional and friendly. I ended up speaking with a man named Gino and he helped me with my purchase of a 2015 Grand Cherokee. anyone looking to purchase, I urge you to go speak to Gino I promise he won't let you down.


preowned car

5
happy altima on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in looking for a used car with a tight budget and low expectations. Within seconds I was greeted by a man who ended up selling my my car. Jajuan quickly reassured me that my tight budget was not a concern of his and he was certain he could get me into something reasonable and reliable. He was right! I drove off the lot with a new (preowned) 2013 Nissan Altima and I couldn't be happier.


satisfied customer

5
new car :) on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have to give credit when credit is due. I am a very satisfied customer of 46 mitsubishi. I purchased a new outlander sport with ralphy and couldn't be happier. I've heard horror stories of car shopping but I cannot agree! Thank you guys!


brand new car!!!!

5
outlander16 on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just recently bought my brand new car from troy at mitsubishi in totowa. I love my new outlander sport! I wanted an SUV but didn't want to pay the price attached to the usual SUVs you see on the road. The outlander is perfect for families on a budget and the salesmen work hard to make sure you get the best deal and lowest payments possible.


BMW 328XI

5
bmw owner on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Troy Mimms got me into a car I never thought I'd get! A 2011 BMW 328XI and I love it! The whole staff was friendly and pleasant.


very helpful staff

5
Mitsubishi Mirage on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a new 2015 Mitsubishi Mirage from Gino. I was a bit skeptical at first because I wasn't sure what to expect walking in the door of any dealership but I'm so happy I came here. Thank you to the staff at 46 Mitsubishi


13 Hyundai Elantra

5
rwund on 06/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I got my 2013 Hyundai Elantra with Troy at 46 Mitsubishi. I have never had such a pleasant and quick experience at a car dealership.


2015 outlander

5
dcharles on 06/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in on a whim and ended up speaking with a nice gentleman, Duane Martinez. He explained my options and what each option (buying new, used and leasing) and I was amazed to hear how much he knew about his product. Most salesmen you talk to don't really know what they're selling you and they just say anything they can to make the sale but I was pleasantly surprised with Duane. I purchased a brand new 2015 Mitsubishi Outlander Sport and I love it. Thank you guys at 46 mitsubishi.


2016 Lancer

5
lancer16 on 06/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Gino Silva was an extremely knowledgeable and friendly salesman unlike some you will encounter during a car buying experience. I purchased a 2016 Mitsubishi Lancer with him and I absolutely love it.


Horrible first time buyer experience

1
Brendon Murphy on 05/04/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

If I could give negative stars I would. It was my first car buying experience and I will never go there again. The salesman only tried to get me in and out of there as quick as possible. And when I didn't decided on my car and after I had paid for it they told me I could not take it home. When I proceeded to ask for my money back they said they could not return it so I was pretty much trapped into buying a car I could not leave with, and then they began to get rude with me. I was told they were going to detail it for me which they did not. I'm suppose to be getting free service done for my car and every time I call to set an appointment with them it goes straight to voicemail and I never hear back from them. They also proceeded to sneak in somehow me paying for my so called free car service which I still have never gotten from them because they do not return my calls. Overall I will give them -5 stars and I will make sure to never go back there again or to let anyone in my family or any of my friends or even my enemys to go there. Im writing this review in hopes that I will also save you the trouble from having to deal with this horribly rude dealership. Best regards from one pissed off first time buyer and last time customer.


Beware of false pricing

1
JR on 04/13/2016

Customer Service: 1.0

They had a 2010 Chyrsler 300C that I was interested in and a few days later I noticed a price drop on Cars.com I then called the dealership to make sure the car was still available.and confirm the price. Well that's where the "fun" started. The real price for the car was $2000 more then as advertised unless of course you previously bought a car from the dealership and were trading that same car in on the new car. No where does this info show up on Cars.com. To make matters worse I kept getting phone calls from the dealership asking me to come and test drive the car without any consideration on the pricing. Finally get a voice message from Mario telling me he has "great news" for me so I think they finally decided to offer me the car at the advertised price. Wrong! I'm done playing games with this dealership.


Terrible service, bad experience

1
Matt on 03/20/2016

Customer Service: 1.0

Went to the dealership after speaking with a gentleman that seemed very helpful and willing to help. Drove over an hour to look at a used car and trade one in. I have negative equity but was beyond willing to happily have it roll over to a new loan on a vehicle I actually wanted and was willing to accept whatever crappy interest rate was offered being that my credit isn't the best and every crappy unwanted fee and nonsense included in getting a used car. On top of that my car is literally in brand new shape and a newer car as apposed to the one that I was actually interested in trading it in for. Fact is he didn't want to hear what I had to say, he wasn't willing to work with me nor did he even care that I was sitting in front of him. To be honest I felt as though every last word that came out of my mouth to him was a waste of his own time. His response to me was you made a mistake got something ya didn't want, so now deal with it and just get on with life.......any sales man would have eaten me up and taken every bit of advantage of me and the sick part is that I was willing. He made it clear that if I didn't have thousands of dollars to toss into the highest end vehicle that would make him upfront cash and profit that he didn't want to be bothered. In all seriousness I'm very fair and would never and probly have never left a review let along a bad one but this was the overall worst experience and biggest disappoint I've ever experienced.


Happy to My 2015 Mirage

5
delores56 on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm so happy that Mario A. Santos sale person help with my 2015 Mirage. I was not expecting to buy a car I'm glad I did Mitsubishi put a smile on my face


I purchased a certified pre owned vehicle and I amay

5
Smackdown413 on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am giving this rating because the salesman Mario Santos was very helpful and knowledgeable. He knew exactly how to set and fit me with a vehicle of comfort and durability. He also was helpful with facts and payment questions. I usually don't sign a lease or finance a vehicle as quick as I did with Mario buy u knew he was working and calculating the best deal for me, so I wasted no time and signed into the finance the firstime hour I was there.


EXCELLENT SERVICE!

5
LA on 02/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my first car from Gino Silva at this dealership in August 2015. Months later, I realized that the payments were too high for the loan. He helped me get into a new car with lower payments in February 2016. Highly recommended.


Great Experience

5
BALDGUY1 on 01/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went route 46 mitsubishi looking to re finance a 2009 Honda Civic, and i spoke to salesman Mario Santos, i ended up leaving with a 2015 Mitsubishi Lancer, i love the new car, i had a great experience with Mario he worked diligently on getting me my new vehicle..Keith Kaulfers


the best sales experience i ever had in my entire life

5
Robevo on 01/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased my Mitsubishi Evolution at that place. Mario Santos a very friendly, and professional sales man helped me to get the car in a best and easiest way its possible. He did a wonderful job. Very friendly and knowledgeable guy! I highly recommend to go RT46 Mitsubishi, and ask for him. You will be pleased how friendly and professional that place is. I made a very good deal with Mario Santos help, it was quick and smooth deal. Possible the best I ever had with car dealerships. I have to mention also the manager Mike Ko who is a great, and very helpful guy. Luis Tejada at the finance did everything he could to help me to get a best deal. He did, he made me definitely happy with the deal he got for me. Thank you RT 46 !!!


Desired Car Located at a Great Deal

5
nelly201 on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Car Located at a Great Deal - I am a loyal customer and have purchased 2 vehicles from the same sales representative Staling Almonte He is very patience and accommodated my financial needs three years ago. For this reason, I returned this year for a second vehicle. I must admit that I drove him crazy with various requests but that is only because I knew he would delivered. Staling was more than patience and honest. His skills lead me to choose the perfect vehicle for me and my family; one that I look forward to driving each day, therefore, I definitely recommend Staling and his manager Luis


Great Customer Service and Professionalism!

5
HenryDH "Satisfied Customer" on 11/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amazing service and great professionalism when you visit this dealership! THANK YOU SO GINO SILVA for your assistance during this process.......A new satisfied customer!!!


No hassle, great transaction

5
Cgerm on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a 2015 Outlander Gt this weekend. Alex was great. No hassle, very simple straight forward deal. Would recommend to anyone go check out Rt 46 Mitsubishi


Great buying experience at Route 46 Mitsubishi

5
NYRangerfan on 10/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased an outlander from Route 46 Mitsubishi and it was the best car buying expereince I ever had. My Salesman, Alex Thormes, was extremely professional, knew the product, treated me with respect and was not pushy at all. I felt comfortable throughout the entire process and best of all I got the vehicle I wanted for the terms I was looking for at a very fair price. I would highly recommend this dealership and my salespersons (Alex Thormes).


Excellent

4.8
JanneiceNicole on 10/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The service there was great. Thanks to Mario Santos he was very helpful and determined to find the car that I needed and I was very appreciative. The car is great for what I needed it for and very spacious.


Very disappointed

1
dr2503 on 09/28/2015

Overall Experience: 1.0

Drove 2.5 hours to 46 Mitsubishi to look at a used vehicle they had advertised. There had been some phone and email exchanges beforehand, so there was plenty of opportunity for them to accurately describe the car, and they knew we were coming to have a look, so there was plenty of time for them to prep it. But when we arrived, the interior was dirty (not just needing a sweeping, but dirty seats, door panels, etc.), it reeked of cigarette smoke, and there was some very obvious body damage that was beginning to rust where the paint had been damaged. Our salesman at first acted like he didn't see anything wrong with the car, instead just assuming we'd want to take it for a test drive. When we pointed out the issues, he simply stated that it would all be taken care of, but gave no specifics. I have no idea how they could offer this car for sales without these things being addressed first. Anyway, after then trying to upsell us a different vehicle that we didn't want, he gave us the news that their advertised price is actually some sort of "coupon price" that only previous customers of theirs would qualify for. You'd think they might have mentioned that when discussing price over the phone.All in all, we wasted an entire day on this deceptive and unprofessional outfit, and I simply had to take this opportunity to warn others. Not sure how this place gets the positive reviews that it does, but my experience was awful.


satisfying purchase

5
kkswami on 09/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman, Marcin, was of tremendous help in showing me all the details of the car, and making us comfortable in making the correct decision in getting the car.The finance manager Monalisa was professional, caring and an all-around nice person ,making the paperwork so much easier than I had anticipated it would be! I will certainly recommend both and your dealership to my friends and family, and look forward to using route 46 Mitsubishi for all my car purchase needs & bringing my car to your service department when needed.Thank you for such an exciting and positive experience!


great find

5
adam kane on 09/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

ive been dealer hopping for a while now and almost missed this dealership! I was at the Nissan next door and was just about to leave when I saw that there was a Mitsubishi right as I was leaving! since I was already here, I decided to stop by! great decision. very hospitable for a dealership. did not pressure me into anything and extremely patient. brian gorosito was a young salesman who assisted me. great dealership!


great service

5
gina forbes on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I visited 46 Mitsubishi during their Labor Day special sale! I thought it would be super busy but much to my surprise, they were very organized and handled the crowd very well. All the special finance salesmen were busy but jajuan assured me that it would not be long before he helps me. I waited 10-20 minutes tops which was no problem considering how busy they were. Jajuan was very kind, he helped me step by step to see where I wanted to be monthly as well as what car would fit my interest. we decided to go with a ford explorer. he was very patient with me and assisted me throughout my purchase. I left that day with a beautiful 2011 ford explorer. and I could not have been any happier with my car and the service! thank you so much Mitsubishi!!


now a loyal customer

5
thomascal on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I believe purchasing a vehicle is a pivotal moment in life, especially if it is your first car. I was very skeptical about all dealerships because of the many times my friends and family have received poor service. however, after reading some lovely reviews online about this dealership, I had decided to stop by to see what everyone was talking about. it doesn't hurt to look right? I am very happy that I had decided to visit Mitsubishi. not only were the positive reviews correct, I received better service than I had anticipated! i definitely had to share my experience to the future customers who are also skeptical about the whole car buying experience. it was nothing short from pleasant. very quick to meet my needs and did not leave me sleeping in the chair for hours. i left with a beautiful mirage! compact and great on gas! who can complain.


sales reps will help you!

5
Marshall on 08/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

the car buying experience for me only comes when my current car breaks down, so finding a nice reliable vehicle that is great on gas is quite difficult and scary in my opinion. i decided to stop by this mitsubishi dealership on my way home from work one day and take a look at their inventory. they have a huge selection i felt like i was walking through a mall for cars! definitely a great dealership if youre unsure of your next purchase, these sales reps will lead the way!


loyal customer

5
Thomas on 08/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I believe purchasing a vehicle is a pivotal moment in life, especially if it is your first car. I was very skeptical about all dealerships because of the many times my friends and family have received poor service. however, after reading some lovely reviews online about this dealership, I had decided to stop by to see what everyone was talking about. it doesn't hurt to look right? I am very happy that I had decided to visit Mitsubishi. not only were the positive reviews correct, I received better service than I had anticipated! i definitely had to share my experience to the future customers who are also skeptical about the whole car buying experience. it was nothing short from pleasant. very quick to meet my needs and did not leave me sleeping in the chair for hours. i left with a beautiful mirage! compact and great on gas! who can complain.


great find

5
fredgambuti on 08/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i decided to visit this dealership after reading so many good reviews. and I am so glad these reviews were not mistaken. like the other customers had explained I had the exact same experience, it was extremely pleasant visiting 46 Mitsubishi and having purchased my Nissan Altima from their special finance department. trish, the finance manager was a pleasure to work with and I urge everyone to go give them a visit. sending my sister in law here to finance a new vehicle.


lovely expierience

5
silverlayla on 08/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this was my first time buying a car and i was very scared. i was hopping from dealership to dealership not really sure what i had been looking for. i almost missed this hidden gem because of the small size, but do not let the small size fool you! more hospitality was given from this dealership thanany other dealership i had visited that day. duane martinez was the salesman who welcomed me and seated me at his desk, i had explained to him that i was not quite sure what i had been looking for, all i knew was that i needed a big enough car to bring all my belongings to college but not TOO big. he suggested the outlander sport! i was immediately taken away. there was a beautiful white outlander sport in the show room that took my breath away and after 4 whole hours of patient service, duane had helped me get into my first beautiful car, i could not have been any more happier with this purchase and i am very thankful to this dealership! definitely recommended!


See Mona Feldman

5
sbilly on 08/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is definitely worth your time. I decided to stop by this establishment when I had gotten a letter in the mail regarding a current end of the summer special sale they were having. I decided to stop in because my daughter is going to college in the fall and will be needing a vehicle. nothing too expensive, it being her first car. When I had walked in, the sales reps were very friendly and assisted me right away, specifically Mona Feldman. I was more than pleased with the service that they had provided me. I didn't end up purchasing the vehicle because I wanted to bring my daughter in the take a look at it. but it was a beautiful 2012 vw jetta. definitely worth purchasing and will be stopping back later today.


great find

5
fredgambuti on 08/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i decided to visit this dealership after reading so many good reviews. and I am so glad these reviews were not mistaken. like the other customers had explained I had the exact same experience, it was extremely pleasant visitng 46 Mitsubishi and having purchased my Nissan Altima from their special finance department. trish, the finance manager was a pleasure to work with and I urge everyone to go give them a visit. sending my sister in law here to finance a new vehicle.


hidden gem

5
silverlayla on 08/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

this was my first time buying a car and i was very scared. i was hopping from dealership to dealership not really sure what i had been looking for. i almost missed this hidden gem because of the small size, but do not let the small size fool you! more hospitality was given from this dealership thanany other dealership i had visited that day. duane martinez was the salesman who welcomed me and seated me at his desk, i had explained to him that i was not quite sure what i had been looking for, all i knew was that i needed a big enough car to bring all my belongings to college but not TOO big. he suggested the outlander sport! i was immediately taken away. there was a beautiful white outlander sport in the show room that took my breath away and after 4 whole hours of patient service, duane had helped me get into my first beautiful car, i could not have been any more happier with this purchase and i am very thankful to this dealership! definitely recommended!


worst service ever , incompetent

1
David on 08/05/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0

Worst experience in parts department ever. I ordered a paint to my car and I received a different color its terrifying good I did not apply this to a car before checkout. When I asked to shipped me new one home because I live an hour drive from dealer and it was their mistake they refuse. Never going back there again.


Online Pricing Misleading

1
Disappointed on 08/04/2015

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Printed out prices for a used 2012 and 2013 on Monday, called to see if the cars were still there to test drive ( planning to bu) and arrived 2 hours later thano find out the prices had gone up $2,000! Overnight!! Wish I had checked the Yelp reviews first!Waste of time.


alex thormes

5
isaac silverstone on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex thormes and luis tejada were the best help I have ever received. I walked in this dealership a quarter after 8. I was doing circles around route 46 looking for this hidden gem and ended up walking in very late. despite the time, alex thormes greeted me like he was under no time limit. he sat me down at his desk and I was very interested in the outlander. I have 3 kids who are all athletes and therefore needed a vehicle with a lot of space. alex agreed with me that the outlander would be a great choice. he walked the lot with me to see the different colors and options they had. I found a beautiful midnight blue outlander and made my mind! unfortunately the banks were closed, but I was so thankful that both alex and luis did not turn me away for showing up at such a late hour. you don't find that now a days


mitsubishi

5
kg520763 on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is by far the best dealership experience I have had. The sales reps are very genuine and build a relationship with you from the moment you walk in. I worked with Gino Silva along side with Trish Edmondson (the finance manager) they both worked for a total of 5 hours to help me get a car. I explained my situation, with my credit not being so good, and they told me not to worry about it. even after the purchase they both called me to see how my family and our new car is doing! I love this dealership and I will definitely be recommending it to my friends and family


mitsubishi

4.8
kimG on 07/28/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is by far the best dealership experience I have had. The sales reps are very genuine and build a relationship with you from the moment you walk in. I worked with Gino Silva along side with Trish Edmondson (the finance manager) they both worked for a total of 5 hours to help me get a car. I explained my situation, with my credit not being so good, and they told me not to worry about it. even after the purchase they both called me to see how my family and our new car is doing! I love this dealership and I will definitely be recommending it to my friends and family


grateful

5
dbardge on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came here yesterday with my family. Fairly close to the closing time too and Jajuan Burgess still took care of me. I had stated that we had been lost for the past hour looking for this dealership which is why we got there at 8:45pm. I felt bad, but Jajuan assured me it was alright and sat down with me. Although I was not able to take a vehicle home that night due to the late hour, I was still informed about how to go about this situation. I will be going back later today to speak with him again and hopefully finish the process we had started last night. biggest thanks to this dealership for not turning me away and making my trip a waste! very considerate sales reps!


best approval i found

5
lauradevita on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

wondering which dealership to go to? mitsubishi 46 should definitely be on your list. their sales and managment is one of the best i have encountered. extremely polite, quick to assist and courteous to the price you are trying to stay at. the sales rep who assisted me was mona. david strauss made an appointment for me in regards to an auto loan i had been approved for. i went into this dealership not expecting much becuase to be honest, this deal seemed a little too good to be true. boy was i mistaken! mona was a very well rounded saleswoman who listened to my every request. they are amazing at helping people with all types of credit. definitely a must vist.


GRATEFUL

5
DBardge on 07/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came here yesterday with my family. Fairly close to the closing time too and Jajuan Burgess still took care of me. I had stated that we had been lost for the past hour looking for this dealership which is why we got there at 8:45pm. I felt bad, but Jajuan assured me it was alright and sat down with me. Although I was not able to take a vehicle home that night due to the late hour, I was still informed about how to go about this situation. I will be going back later today to speak with him again and hopefully finish the process we had started last night. biggest thanks to this dealership for not turning me away and making my trip a waste! very considerate sales reps!


simple process

5
alannaw on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this dealership is pretty small but don't let the size deceive you! this is actually one of the finest establishments I have been to. I definitely feel like they use the size of their dealership to an advantage, they know everything that is going on in this building and never leaves anyone to feel left out. very speedy process. got in and got out just as quick! josue was a very nice manager and duane was just as nice


great deal

5
ronald_shade on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

visited this dealership during their fourth of july special. although the dealership was super packed, luis tejada, the sales manager made sure to greet me and offer me some coffee while I waited. after a short wait, Mario was the sales rep who helped me out. very goofy personality but knew what he was talking about. after a couple test drives, I left that day with not only a beautiful outlander sport, but an amazing deal! so happy I visited this dealership and took the time out of my day to do this.


fourth of july deal well spent!

5
ronald on 07/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

visited this dealership during their fourth of july special. although the dealership was super packed, luis tejada, the sales manager made sure to greet me and offer me some coffee while I waited. after a short wait, Mario was the sales rep who helped me out. very goofy personality but knew what he was talking about. after a couple test drives, I left that day with not only a beautiful outlander sport, but an amazing deal! so happy I visited this dealership and took the time out of my day to do this.


great

5
barrond on 07/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm sitting in the dealership right now. Working with the sales rep Kim. She is such a sweetheart. Everyone at this dealership is extremely friendly and welcoming. When i had walked in i was immediately greeted by sales rep Kim and offered coffee/tea and bagels/muffins! talk about southern hospitality. did not have to wait long at all. i was immediately seated and worked with. it has been an hour now and i am now waiting for my new lancer to come out of the car wash! i cannot wait. very pleasant visit to a dealership!


a place to visit

5
singletaryj on 07/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great dealership with sales reps who know their cars! they are more than willing to work with what you are able to do. very patient and fast paced. i went into the dealership at 8:39pm last night when they were closing at 9pm. Gino Silva was happy to help me despite the late hour i had arrived. Amazed at the dedication these salesmen have for their job


place to visit

5
singletaryjason on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great dealership with sales reps who know their cars! they are more than willing to work with what you are able to do. very patient and fast paced. i went into the dealership at 8:39pm last night when they were closing at 9pm. Gino Silva was happy to help me despite the late hour i had arrived. Amazed at the dedication these salesmen have for their job


Awesome

5
harryfarrow on 06/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the staff of Route 46 Mitsubishi to be very helpful. I arrived a hour before they stated they closed after missing my previous appointment with Mona Feldman. She told me it was no problem and that she would still take care of me. I later found out that she lives all the way in new york! She was very kind to stay after hours to help me out, along with the special finance manager trish. i will definitely be coming back!


Time Well Spent

4.8
Harry_farrow on 06/30/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I found the staff of Route 46 Mitsubishi to be very helpful. I arrived a hour before they stated they closed after missing my previous appointment with Mona Feldman. She told me it was no problem and that she would still take care of me. I later found out that she lives all the way in new york! She was very kind to stay after hours to help me out, along with the special finance manager trish. i will definitely be coming back!


Best Sales

5
alawrence on 06/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I never thought id walk into the first dealership of the day and end up buying a vehicle. I finally had a day off for me to go car shopping, i was excited because i had the whole day to take my time i was looking for something with a third row seating. When i had visited this mitsubishi dealership, Duane Martinez was the Sales rep that assisted me. He showed me the Outlander. I immediately fell in love with the vehicle. He also recommended the touring package to me because of the fact i have 3 boys who arent so fond of keeping cars clean. with the leather seats, i have less to worry about! after working with this wonderful sales rep we reached a very very honest and reasonable price! they had me smiling the whole time, could not have asked for a better car buying experience.


wonderful establishiment

5
AshleyM on 06/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you're looking for a fast and easy car buying experience, come visit Route 46 Mitsubishi. There Sales rep at this dealership are very friendly and care about your best interest. Without making an appointment, i decided to stop by to check out their used inventory. Knowing i have very poor credit, i spoke with Trish Edmondson, the special finance manger and she was more than kind enough to take time out of her busy schedule to sit down and see what i needed. After walking the lot with her personally, we wrote down some stock numbers that i was interested in and she paired me up with chris dasilva, a special finance sales rep. they both assisted me to the fullest and i left that day with a beautiful honda accord!! seriously one of the best dealerships i have been to, definitely worth stopping by.!!


wonderful establishment

5
AshleyMendez on 06/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

If you're looking for a fast and easy car buying experience, come visit Route 46 Mitsubishi. There Sales rep at this dealership are very friendly and care about your best interest. Without making an appointment, i decided to stop by to check out their used inventory. Knowing i have very poor credit, i spoke with Trish Edmondson, the special finance manger and she was more than kind enough to take time out of her busy schedule to sit down and see what i needed. After walking the lot with her personally, we wrote down some stock numbers that i was interested in and she paired me up with chris dasilva, a special finance sales rep. they both assisted me to the fullest and i left that day with a beautiful honda accord!! seriously one of the best dealerships i have been to, definitely worth stopping by.!!


mike ko!

5
billywhistler on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike Ko was the general sales manager of this Mitsubishi dealership. He had a great sense of humor and was extremely knowledgably about all the vehicles in his inventory. Hands down one of the best car buying experiences I have ever had! definitely coming back to Route 46 Mitsubishi when my lease is up to lease another.


visit 46 mitsubishi

5
laura_weesley on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had several phone calls and emails inviting me over to Mitsubishi on route 46. i decided to set an appointment, and i even ended up going in a half hour early, however, Chris Dasilva saw me right away. no wait. he made me feel right at home and the dealership at whole was very friendly. Trish Edmondson was the finance manager that signed me all up, another great person! The process was far from scary, they had me giggling the whole time! Favorite dealership i have yet been to. Definitely visit!


excellent

5
hailey_martinez on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found this dealership to have the a great bunch of salesmen/women working here. They care for your well being and definitely look out for your best interest when selling you a vehicle. despite the small size, it would definitely be a mistake to not stop by and check out this Mitsubishi dealership!


excellent!

5
Hailey_M on 06/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I found this dealership to have the a great bunch of salesmen/women working here. They care for your well being and definitely look out for your best interest when selling you a vehicle. despite the small size, it would definitely be a mistake to not stop by and check out this Mitsubishi dealership!


dedicated salesmen

5
allybanks on 06/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After having a bad experience at the Nissan dealership next door, i decided to stop by Mitsubishi because it was so conveniently close. didn't have much hope because i was told my credit was too low to work with. however, when i had arrived at Mitsubishi. IMMEDIATELY i was greeted when i entered the parking lot. right off the bat the atmosphere was already better. i worked with the salesman jajuan who was extremely patient with me. the whole process took about 3 hours. of course it wasn't the shortest of processes but, he was able to get me approved for a beautiful Honda accord that Nissan didn't even bother to try as hard. very much appreciated and highly recommended!


Excellent dealership

5
Frankiehernandez89 on 06/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership. Would highly recommend to those who like a quick process. The salesmen were very knowledgable about their vehicles and truthful about their price. Trish is a special finance manager thay assisted in my purchase. She not only made me and my family feel at home but was very understanding of my situation. Despite my bad credit she was able to put me into the car that I desired.


dedicated salesmen

5
Ally Banks on 06/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After having a bad experience at the nissan dealership next door, i decided to stop by mitsubishi because it was so conveniently close. didnt have much hope because i was told my credit was too low to work with. however, when i had arrived at mitsubishi. IMMEDIATELY i was greeted when i entered the parking lot. right off the bat the atmosphere was already better. i worked with the salesman jajuan who was extremely patient with me. the whole process took about 3 hours. of course it wasnt the shortest of processes but, he was able to get me approved for a beautiful honda accord that nissan didnt even bother to try as hard. very much appreciated and highly recommended!


best expierience

5
olivia on 06/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

5 stars for this dealership. definitely one of the best salesman and management i have dealt with! they also have a huge selection of vehicles and will work to help you find the one you are looking for if you are unsure


Alex thormes

4.8
Mary stevens on 06/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Came to this dealership a couple months ago. The salesman I was paired up with was Alex thormes. He was very kind and did not rush the situation. I originally went into the dealership only to check out their inventory but after speaking with Alex, he found the perfect car to match what I wanted and needed. He helped me manage my money and later come back to purchase the outlander gt! RECOMMENDED


Great Dealership

5
JohnS on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is a wonderful dealership. Great environment. Fast paced and great with customers. Highly recommend this dealership. They have a great community and big inventory!


Phenomenal

5
DavidH on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Absolutely awesome dealership. Everyone knows what they are talking about and all so friendly. Salesmen know the product and everyone is willing to aid with an questions.


Highly recommended!

5
Nicolef on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I entered route 46 Mitsubishi I was shocked at how friendly every employee was. Jajuan specifically helped me out in a timely matter and managed to find me the perfect car!


Reccomended Salesman

5
Cashmoney01 on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris one of the best salesman i have come across, very kind and considerate when it came to my budget. and welcomed me with a great attitude as soon as i walked in, i will definitely be recommending to friends and family!


See ralphie

4.8
Plateroa447 on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ralphie(staling) is the gentleman who helped me. I would highly recommend this dealership. Immediately I was greeted and seated and helped to the fullest extent. Love the work ethics of these sales reps and their attitude is great! Would definitely recommend to others!


New Car, Old Friends

5
maryrivers on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Looking for a car for my son and was passing through this dealership. I saw my old friend from the neighborhood, Pete, was working here and I hadn't seen him for a very long time. They got me a good deal on the car for my son and we got lifetime oil changes too. Good car, good prices and friendly people.


Great deals accross the border

5
luismaldonado on 06/08/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Since moving to the US permanently from Canada the family has been looking for a good quality used car. I found the car I was looking for, a 2015 used Tahoe, at Route 46 Mitsubishi. I wanted to speak to the top person in charge and got in touch with Mike Ko, the General Manager of the store. At first he came off pretty rough by not coming down from his price. I was a little upset, but he asked me, "Luis, if you had something that nobody else had and a lot of people wanted, would you sell it to the lowest bidder?" I can't say he didn't make sense, but he did offer to pick me up from the airport. Once I arrived at the dealership, the vehicle was ready for me to test drive and we wrapped it up very quickly. I finally got to meet Mike and he's actually a pretty funny guy and really knows his stuff about cars. I would recommend anyone who is not looking to get jerked around to go see the guys at Route 46 Mitsubishi for a new or used car.


Desperate and misleading advertising

1
Nancyt on 06/08/2015

Overall Experience: 1.0

My son received a scratch off card in the mail with their black tag sales event. Pull a matching pair and you win.... well he did and "won" $2500.00 so he thought. Once I got there to see if it was true since he clearly had a match they said well in the fine tiny print it does not matter that you matched winning numbers....you have to match this number next to his name with a number on our wall behind the desk. This is one of the worst run, poorly put together, misleading campaigns I have ever seen. I would never buy a car from this dealership ever! They must be desperate and not only got me upset but there were two other people in the showroom with their "winning numbers" and came to win a $5.00 gift certificate instead of what they thought they really won. We all said this is BS and one of the sales people said they are getting a lot of complaints. Do not buy a car from them or you will get stuck. If this is how they run a campaign then I shudder to think how they run their cars!!!


The worst sales rep experience with Mario Santo

1
Lilibet G05 on 05/12/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I dont recommend you to come to this dealer I went on saturday to look around and Mario Santos began to talk and eventually made me do all the credit check etc... After I told him I was going to think about it since he kept on bringing whatever was convinient for him and raised all the prices of the vehicle. He called me more then 20x emails o gosh..HE IS A LIAR HE DOES NOT KNOW HOW TO SALE HE LIES TO TRY TO TRICK YOU... I ended up going back and was actually going to make the deal left everything because since my credit was not as great I had to wait for the bank approval. He initially told me everything is ready come back tommorow because we are putting new breaks. The next day I called he told me everything is ready but i have a lot of people can you come tommorow and pick it up. I waited the extra day and guess what Luis Tejeda told me that I wasnt approved., AND THANKS GOD THEY DIDNT DO THEIR JOB BECAUSE I AM NOW RIDING A 2015 HONDA I WENT TO HUDSON HONDA AND GOT THE BEST SERVICE EVER!!!!! Thanks god MARIO SANTOS DIDNT MAKE A COMMISION OF MY MONEY!!! Dont go to this place


Mario!

5
Shayna on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We all go through some terrible buying experience from different dealerships, Everyone knows how stressful it can be. However. my experience at Route 46 Mitsubishi was awesome!!! I walked in on a hot day stressed out, my 4 year old son was with me as well. He was throwing a fit and i was afraid it would annoy the whole dealership. But route 46 mitsubishi had a lounge with a tv that entertained my son while i was speaking with Mario. He knew exactly what i wanted and worked with the price i could afford! They even had some complimentary popcorn to distract my kid with! great hospitality, great experience. Would definitely recommend you guys come here


See Chris!!

5
Bruce on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome experience. I ended up missing my appointment at route 46 mitsubishi, however when i did get to go in a couple hours later, Chris DaSilva, whom i had the appointment with was not even mad! I went in at 8:15pm when they closed at 9pm. Although they were near the closing hour, he did not rush me. He was a very informative sales rep with a great personality. Chris even stayed until 10pm when all my paperwork was finished and let me drive away with the car that day! greatly appreciated and would definitely recommend to others


Welcoming

5
Harry W on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Loved Route 46 Mitsubishi! Went in with an appointment to see Gino. However, he was sick and was unable to make it in to work that day. Trish, his manager helped set up an appointment with another sales rep very quickly so my time was not wasted. these sales reps were very kind and genuinely cared about your well being unlike the other dealerships out there. walked me through the process and made sure i was understanding every little bit. GREAT GREAT place


See Jajuan Burgess

5
Layla Finkle on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Absolutely love this dealership! The atmosphere of this work environment is great! Made an appointment with Jajuan ahead of time because i know how busy dealerships can become. I ended up going a hour earlier and Jajuan was there to help me still! Customer service was amazing and although i was not ready to purchase vehicle on spot, Jajuan was very understanding and made an appointment with me later that week to pick up my beautiful little mirage! highly recommended


Alex Thormes

5
Arnold Weegers on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great buying experience. I walked into this dealership not expecting much because of all the previous dealerships i have stopped by earlier that day. However, much to my surprise, this car buying process was quite exciting! Alex greeted me immediately as i walked in and made the car purchase very quick and easy. very polite in the price range i was looking to stay in, and a great sense of humor! Would definitely recommend to those who are looking to purchase a new vehicle


Bad experience

1
Chazz0883 on 04/21/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

He wouldn't give us the car we wanted just kept telling us it was going to bring up monthly payments up, he shows us a car we did not like and was not interested in then he leaves us outside to go eat when the delivery boy comes with his food he didn't get his change so ran out cursing then tells us he will get back to us in 2 weeks the next day we receive a email from him asking us if we wanted the car he wouldn't even let us look out


Great service, Clean facilities

5
Dee on 04/19/2015

Customer Service: 5.0 Overall Facilities: 5.0

Very good experience. Mario Santos was knowledgeable and eager to help find the vehicle I was interested in, which I appreciated. Also, offered options on how to find the vehicle I was looking for.


By far the BEST car buying experience EVER!!!

5
Adriana on 04/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

By far the best car buying experience EVER!!!!! My experience at Route 46 Mitsubishi was phenomenal! My salesman Christopher Da Silva was well educated and very informative about the different vehicles I test drove. Although purchasing a vehicle is known to be a long drawn out process, I didn't feel stressed out one bit, Chris, made me feel comfortable and was very accommodating. I test drove at least three cars before I found the one I wanted. Nevertheless, Chris was more than happy to grab each car with a smile. When it was time to purchase the vehicle he worked with me the whole time to make sure I was happy. He helped me understand and made the process pretty painless and didn't pressure me into any additional services/ warranties. However, taught me the importance of the warranty and what it covers. Although I declined the warranty he did not try to sway my decision. It was such a pleasure working with this dealership. In fact, my brother came back a few days later and traded his car in! We saw Chris again because of course he was AWESOME last time! Chris did his magic and we experienced the same level of professionalism . I really can't say one bad thing about this dealership or their employees. All I can say is I never wrote a review, but I truly felt the need to express my experience. If you haven't visited Route 46 Mitsubishi.... What are you waiting for? You won't regret it! Ask for Chris and let the world know how great of salesperson he is! I'll be forever a customer of his!!


definitely stop by

5
phil on 04/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i have not bought a car in a while and did not know where to go. a good friend of mine told me they recently purchased a vehicle from mitsubishi and i thought "why not" theres no harm in checking it out! very glad i made that decision, love my new mirage!


great dealership

5
tanya on 04/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

don't let the size of this dealership throw you off. despite being a small dealer, their have a massive inventory of very nice used and new vehicles! nice sales rep and clean, organized inside. recommended


happy customer

5
melissa on 03/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

walked in with my daughter looking for her first car! sales rep jajuan helped her into a used honda accord for a great price! the car looked spotless and very good care taken of it. my daughter is very happy with her car and her payments. thanks jajuan!


great service

4.8
alex on 03/23/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

running around my busy schedule i was very grateful that i did not need an appointment to speak to a sales rep. they welcomed me as a walk in with every intention to help me with their whole ability.


knowledgeable

5
liam on 03/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought my new 2015 Outlander Sport. Salesman was very knowledgeable, courteous, friendly and helpful. Best of all, I never felt pressure to buy on the spot.


neat and organized

5
rebecca on 03/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

re-visited mitsubishi 46 to follow up on a vehicle i bought almost a year ago, ralphie still remembered me and was very kind. best service ive come across in a while


easy breezy

5
deborah on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

choosing the right dealership is hard. i believe i made the right decision going to rt 46 mitsubishi. i did not hard to argue a price or my stand on the vehicle. the sales rep accommodated to what i wanted. the whole sales process was a breeze! i would definitely recommend this dealership for those individuals who are tired of hoping from dealership to dealership.


great car experience

5
ben on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i saw a couple ads online for the outlander 7-seater. when i came into mitsubishi, ralphie was quick to show me the car i was looking for and matched the internet price! unlike traditional dealerships, this dealership did not pressure me into buying the car on spot and told me he would hold the car. i went home to my wife and came back the next week with her to purchase the vehicle. VERY GOOD


we love mitsubishi46

5
alex on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i wanted to wait a year to post this review so i could write a full description of the process and results. i purchased an outlander january 2014. all of the sales reps were very inviting and helpful. abe kang in specific was the one who helped me and my family. he hooked us up with a great deal and a year later my family and i still love the vehicle. it has taken us on multiple vacations and a great daily drive dropping the kids off at school and extra curricular activities. this has all became possible with the caring help from the workers of mitsubishi 46!


amazing

5
chelsea on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i asked for the michael ko, the manager himself to help me out and he was more than willing to take time out of his busy schedule to assist a customer. i couldnt be any more grateful for the efforts him and all his sales reps have put in for me to walk away with not only a new lancer for myself but also a used honda civic for my daughter! we both love our new cars


excitement

5
emily on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

wonderful experience at mitsubishi 46. fast paced work ethics while keeping your best interest at heart. love my new outlander sport and i cant wait to take family vacations in the summer with my family!


great enviroment

5
danielle on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

my mirage is my life. stopped by a couple months ago looking for an upgrade of vehicle. i wasnt too sure what i was looking for when i walked in but i took a seat with jajuan. i have nothing but positive feedback for this gentleman. he took the time to accurately fit my price range and also trade my previous car in. very happy about my decision.


happy customer

5
allison on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i left a very happy customer when i walked away from mitsubishi 46. the sales rep took care of me like i was one of their own


best interest

5
chris on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

good choices and friendly sales reps. they really look out for your best interest and help you walk away with the best possible option you.


great service

5
aaron on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

this dealership is very organized and well maintained. my favorite mitsubishi i have visited. will definitely be heading back and talking to abe aka "kid evo" for the evo i had my eye on for a while.


awesome!

5
albert on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great dealership with great choices. vast options to fit the needs of every individual


one of a kind

5
ethan on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

this mitsubishi dealership is one of a kind! i have been to the one in paramus and rahway looking for a new car and i'll have to say that the dealer located on rt.46 was by far my favorite when it came to the choice of vehicles available as well as the more than kind sales reps that all made sure i had the best experience possible.


great experience

5
matt on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchased an outlander sport from this dealership a month or two ago and could not be any happier with my choice! Sales rep Alex helped me with great deals that i did not know i could get. I would highly recommend this dealer to those of you who want to enjoy the same expierience as i.


more than satisfied

5
armend on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

neat, organized, polite and helpful. alex helped me until the very end to make sure I walk out of this dealership satisfied. at the end of the day, I was more than satisfied. RECOMMENDED


love this place!

5
Ashley on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

originally went into the dealership looking for a used vehicle. I was paired up with Chris, an experienced sales rep who quickly showed me how much bigger my range of options could be. He not only showed me countless pre owned vehicles but also accommodated to my price range and also showed me some great new cars also! signed the papers for a beautiful lancer and a couple days later, chris himself delivered the car to me! great service.


awesome experience

5
John on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

went into the Mitsubishi dealership looking for a used car for my son. I was surprised to see how many different options they had available and for great prices too. customer service was wonderful and very helpful. I would recommend this dealership to anyone who is looking for a good priced new or used vehicle


great service

4.8
Julia on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

wide range of vehicles from new to used. although the car I was looking for was not in stock and I was in a bit of a rush to obtain a new one Anthony helped me along the process despite that fact. I would definitely stop by for my future purchases and urge others to do so as well.


one of the best

4.8
wendy on 03/09/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been to many dealerships in search for the perfect car and felt pretty hopeless. that is, until I found Mitsubishi 46! of all the dealerships I have stepped foot into I have found that this ranked the highest on my list. there was a great selection of vehicles and the customer service was out of the world! anyone who is in search for a new ride should definitely check out this dealership!


great customer service

5
donald on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

ive been searching for a new car for the longest time and could not decide on what to purchase. when I walked into the Mitsubishi dealership located on rt46, I was immediately greeted with a warm smile and chris dasilva, a sales rep, was very helpful in assisting me with the decision. I went home later that day with a wonderful lancer. recommended


Bought Outlander ES 7seater thx to Staling (Ralphy) Almonte

5
S. Hakim on 03/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came to the Route 46 Mitsubishi on Feb 21 to test drive the Outlander ES 7 seaters, after making an appointment with Staling (Ralphy) Almonte. We came with my all family (wife and 2 kids). Very nice welcome from the staff. With Ralphy the test drive went very smooth, we didn't plan to buy on the spot, however Ralphy was so helping us and re-assurring us with great deal and all that, and therefore we decided to buy on the spot the brand new Outlander ES. No hassle from paperwork and payment perspective. Ralphy has been very helpful and great salesman. I wouldn't hesitate to recommend Ralphy to anyone. Beside the waiting room is so cozy for the kids (popcorn, TV etc) that we can leave them during the whole process. Thanks Ralphy !!!


Bought myself an Outlander Sport

5
javit on 03/07/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came to see what the big deal about the new Outlander Sport was all about and met with Alex Thormes, a sales representative there at the dealership. Alex spent about three hours showing me all about the Outlander Sport and I was very impressed with what he had to say, as most of it was right on the money with what was written online. I was even more pleased that he honored the Edmunds price certificate that I printed out and brought in. Overall, though the deal did take some time, I got exactly the vehicle that I wanted at a price that was right. Josue Alvarado handled the final paperwork and we purchased some additional accessories for the vehicle. I was very pleased with my experience and I would recommend this dealership and the staff members I mentioned fully. Thank you for all the assistance Alex and Route 46 Mitsubishi!


Very unsatisfied customer

1
Nikolaje grujic on 02/11/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I called on 2/2/15 to schedule an easy n simple oil change the service rep said no prob hell schedul me for 2/11/15. I arived at the service center at 7:45 am 1st cust here and its now 11:00 oclock and my car is still just sitting there in the garage. I found out from a tech that the oil filter needed for my car was not ordered. Really!!! Almost 2weeks and they couldnt have the descentcy to let me know that the oil filter isnt available? Horrible,horrible service dept never will i ever recomend this place to nobody not even my worst enemy. Oh and on top of that i lost $290 day of work.! S_T_A_Y A_W_A_Y!!!!


Perfect

5
EvoxMr on 02/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome dealership! Managers were helpful and not to mention my sales rep! He knew everything about the Evo! Very shocked how they got me into a new Evo! I am very happy and I must say, it had to be the best stop I've made and I'm glad I did! I recommend this dealership!


great buying experience

5
maggie on 02/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great buying experience from route 46 when I bought my 2012 used Lancer evolution


the worst

2
steph on 01/23/2015

Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

They drag their feet and never call back when they need to. Messages and vmails later still no answer. Now if they owe you money and your told they can't do it only on Monday. How is it that only one person does it and he is never onsite?


excellent service

5
johnhowe on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

bought my son his first car from route 46 Mitsubishi, staff was very helpful and knowledgeable.


see Abe Kang

5
garry carloni on 12/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

ABE Was very friendly,knowledgeable and easy to work with.He and Mike Ko assisted me in getting me the price i needed for my Evo


see Abe

5
gcskates on 12/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Abe Kang was my salesman and assisted me in buying my Evo.Mike Ko was also there for assistance,and they are very knowledgeable and accomodating


Great experience thanks guys!!!

5
Almarante on 12/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visit a couple dealers looking for a pre owned lancer but did not agree on then because of carfax price or condition etc, then i decided to visit 46 mitsubishi on route 46 east and met alex thormes great personality and treat me with profesionalism. Even if i didnt qualify for the online rebates im getting the car for a good price i confirmed that with kbb im very happy with my car and will recommend my family and friends.


Wonderful time

5
Mmoore on 12/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a wonderful experience dealing with David Majeed, I eould recommend this dealership to my family and friends. My experience was Hasell free and easy and I would love to buy my next car from David.


very unpleasant sales representative,Colossal Waste of Time

1
sesha krishnan on 12/23/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

"Read the fine print and watch out for discounts trap"Through online chat got a quote for $14,977, 2009 HONDA Odyssey. Confirmed with the online sales representative, that the price is for everybody and no discount gimmicks. I drove for an hour to get to this dealership and my friend and I were made to stand for about 10 mins with no one to attend to. A salesperson then assisted us and asked if I know the price is $3000 more if you don't qualify for discounts. I said I don't since I double checked the same through online chatting.Sales representative did not not even bother to even talk about other options/cars that may fit my needs, but just said "come on this Honda odyssey" and how can you get it for this price. It was "very unpleasant experience".


Excellent expierience

5
Mike Moore on 12/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had an excellent experience dealing with David Majeed, I would recommend this dealership to everyone I know. Thank you route 46 Mitsubishi, best guys ever.


Wow Great Place To Buy!

5
peacemike on 12/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I stopped by on my way home because of traffic on 46 east, i walked in the showroom and was greeted by a salesmen right away. He asked me a few questions and we were on our way towards the right car for me.After doing so i spoke with the manager to work out the final details his name is Jim Cavuoto, he made it just like the said says on TV, Fun And Easy!So if you are looking for a great place to buy look no further Rt 46 Mitsubishi is your new home!!!Thanks Guys! Mike


Great experience over and over

5
Jackferry on 11/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service over and over, this is my third car I bought from these great dealership and I would go back again to buy my next car.


DONT GO HERE.

1
TURHAN BUSH on 11/23/2014

Customer Service: 1.0

RECEPTIONIST WAS VERY RUDE AFTER I LOST SERVICE ON MY CELL PHONE AND CALLED BACK TO SPEAK TO THE SAME SALE PERSON SHE TOLD ME FOR ME TO LEAVE A MESSAGE AND I EXPLAINED TO HER I LOST A CALL SHE WAS SUPER RUDE AND TOLD ME TO LEAVE A MEASSGE AND ITS VERY UPSETTING AFTER IM TRYING TO INQUIRE ABOUT A CAR . NOW THAT JUST TURNED ME AWAY I RATHER GO SOME WHERE TO A DEALER WHERE THEY WILL WORK WITH PEOPLE NOT A PLACE LIKE 46 MITSUBISHI. I JUST HOPE NO ONE ELSE GOES THOUGH WHAT I EXPERIENCED. NOT A NICE PLACE WHERE I WANT BUY MY CAR FROM . JUST VERY UPSETTING . NOT HAPPY


it only took 30 min negotiations

5
jata on 11/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I dealt directly with sales manager Mike Ko Great price great experience Test drove the car and they opened up few different trims so I could make a decision. I have the car over a month and no regret Very happy with the purchase


Best Experience!!

5
ana.barrios.925 on 11/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good experience. Luis Gomes was knowledgeable and eager to help move the sale along, which I appreciated. Also got the trade-in price I wanted.


Best Experience!!

5
Ana on 11/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good experience. Luis Gomes was knowledgeable and eager to help move the sale along, which I appreciated. Also got the trade-in price I wanted.


Amazing.

5
Evo Girl on 10/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We went in just to look around and I walked out with my dream Evo. Duane was an amazing sales rep and gave us an incredible deal. Definitely going to enjoy my new car to the fullest.


Great Experience

5
Debbie Serrano on 10/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience. Our salesman did everything we asked him to do plus more as far as getting us a good rate on a loan. He was cordial, answered all our questions accurately, he told us our car would be ready by 2pm and it was. I would totally recommend this place to everyone I know. If you need a car ask for Victor Forsythe.


Best experience ever

5
Jwashington48 on 09/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Overall Experience: 5.0

Phonminal customer assistance experience ever. I didnt think it would be that easy. FINALLY GOT THE CAR THAT I ALWAYS WANTED FOR A GREAT PRICE!


still waiting to be contacted!

0
Robert on 09/10/2014

Why advertise on a site like this if you have no intention on responding to potential buyers.


Could not have asked for better treatment or a fair deal

5
vindog on 08/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim Cavuoto really helped us out in a huge way. He has a huge heart and is very knowledgeable on how to make a deal. We walked in needing to get out of a high payment finance and walked out in a brand new car with little money down and our payments cut in half on a lease. We are so thankful that he was there and knew exactly how to help out returning customers who needed to make some adjustments financially. Jude Kanaa was extremely helpful also and patient with us. He is new but I am sure he will do well under the direction of Mr. Cavuoto and will learn a whole lot with his many years of experience.Route 46 Mitsubishi should be very lucky they have Mr. Cavuoto and Mr. Kanaa. What a team!


very very disappointed

2.5
Jordy on 08/23/2014

Customer Service: 2.0 Overall Facilities: 3.0

We had a bad experience with this dealer. They listed a car online, and after I inquired about it, they called me so I could go see it. After I got there, the same representative who called me, told me that the car was sold 2 days before. They only wanted me to go there to offer me something more expensive. And a week later, the car was still posted online. I think they do that to a lot of people.


Chrysler 300

5
JohnP on 08/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great place to get a car victor was understanding and spent the whole day and night getting things squared away for me to get a car.


Great service

4.8
Jimmy on 08/15/2014

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When in for a use car and came out with a 2015 outlander sport. Duane Martinez was a great sale rep.


Great Experience

5
Nakie on 08/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I purchased a wonderful car from this dealership. The salesman that helped us with purchasing our new car was Victor Forsythe. He was very helpful, patient, and provided us with useful information. We would have not purchased our vehicle if it weren't for Mr. Forsythe. He had a great attitude and helped us with getting everything we wanted for a great deal.


Never Get back to you

1
Brian Ct on 08/04/2014

Customer Service: 1.0 Buying Process: 1.0

Have been trying for 3 days to contact someone at this dealership and have only received automated replies. Would be nice to hear from someone when looking to make a purchase.


46 Mitsubishi

5
evo17 on 08/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ive been going went to rout 46 Mitsubishi and there coustumer service is great you get attented quick and leave satisfied thanks mike ko and David majeed


Happy buyer #1 dealership

5
Rashid72 on 08/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought my Camry from this dealership, I would recommend This dealership to all my family and friends. Love u guys at Mitsubishi 46. #1 dealership in NJ


had an excellent experience

5
jonathen1234 on 08/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently went to route 46 Mitsubishi and I was approached by a sales associate named Jude he was very helpful I ended up purchasing a Mitsubishi outlander sport and I am very happy with vehicle as well as the price


Great buying experience

5
Camry lover on 08/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought my used car from David the manager, had a wonderful experience dealing with the staff and I don't have any bad thing to say about this dealership, it was the most easy and fast process that I ever had. Would recommend this dealership to my friends and family.


Phenomenal 2014 Mitsubishi Mirage Experience

5
aeufer on 07/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My boyfriend, his dad and I went to this dealership looking for a used car at a price that was hard to find with what I knew I could afford. We were helped by Adam, a new salesman and the owner Jim. They were both so helpful with finding a car for me that I was able to afford. I had a trade in and wanted to keep my payments under 200 a month. We had gotten there around 7:30 and they were scheduled to close at 9. After trying to find the perfect fit for myself. (I a a full time student, part time waitress, and am 20.) and checking all of his dealerships, which is about four, I walked out at 10:30 pm with a 2014 Mitsubishi Mirage (lease). They were all so friendly and willing to accommodate me with the car I was looking for because I had expressed great concern with paying not only the car insurance which had to be in my name but the car payments as well. I will definitely be coming back to this dealership in the future and definitely recommend coming here for anyone else as well. There were no headaches and all of the staff was eager to help!!!!!


great

5
dparmone62 on 07/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales person jude and jim work fast to get me the best rate and monthly payment possible and the made it happen and they also got me into a new care instead of used one the I was looking for . They were awsome sale person will teturn for my next car thank u for the great customer service


Faith restored

5
Ava S. on 07/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am a skeptic when it comes to buying cars from dealerships. The sales person is either trying to put you in a car that you are not interested in or give you a price that is not within your budget. I decided to try Route 46 Mitsubishi because their advertising prices were in my budget. When I arrived, I was greeted within seconds and they made me feel welcomed. The salesperson who helped me buy a car was Victor F. I would recommend anyone who is thinking of buying a car to see this gentleman. He took his time explaining the options I had and helped me get into the car that I love! He is down-to-earth, patient, and competent. My experience with this dealership and him as my salesperson was an enjoyable one.


2012 Mitsubishi Lancer

5
RadoslawS on 07/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found an ad in the newspaper with a great deal on a low mileage 2012 Lancer. I came into the dealership and the staff was very helpful, knowledgeable and cooperative. They agreed to sell the car for the price advertised without any issues. No gimmics and a very pleasant experience. Definitely recommending this dealership.


Jose Flores and Mr. Majeed at the delaership

0
Faraz on 07/17/2014

Though Jose Flores did contact initially, it's the follow-up that did not occur until a couple weeks later? The manager Mr. Majeed was not reachable and/ or available at all through the initial and inquiry process, while the phone staff was trying to make sure all that needs to be done to get the messages to the appropriate person, it seemed...thanks but no thanks, will not go there again.


Always have best inventory

5
vladimirkim on 06/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Please excuse my English, as I am not from USA. I always been dealing with Michael Ko for many years now purchasing autos. He always have many cars to sell to me for my company here in Kyrgyzstan. Price always good and cars good quality. Always he tell me true even if problem with car. It is car not new so some things must fix, of course, but better than all cars we have here from Russia or Japan. I always using him because he don't lying to me. If car ugly, he say she ugly. No problems and always recommending him to others who need car at local sale. Thanks you, Michael!


Always have best inventory

5
Vladimir Kim on 06/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Please excuse my English, as I am not from USA. I always been dealing with Michael Ko for many years now purchasing autos. He always have many cars to sell to me for my company here in Kyrgyzstan. Price always good and cars good quality. Always he tell me true even if problem with car. It is car not new so some things must fix, of course, but better than all cars we have here from Russia or Japan. I always using him because he don't lying to me. If car ugly, he say she ugly. No problems and always recommending him to others who need car at local sale. Thanks you, Michael!


Service

5
Kariliz84 on 06/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly and very informative. Made me feel comfortable about services needed on my car. I would recommend this dealership to all my friends and family!


Steve C's Review of Route 46 Mitsubishi

5
Steve C. on 05/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just purchased a pre-owned Nissan Rogue from this dealership, and couldn't be more pleased. I was originally referred to Marcell Burgess by a friend and previous customer of his. Upon my arrival, he was busy with another customer, and guided me to Finance Consultant, Victor Forsythe. From the gate, Mr. Forsythe was pleasant, courteous, and patient. I was there for quite a few hours, and he even bought lunch for me. I would highly recommend this dealership for your whatever your vehicle needs might be, and am ACTIVELY searching for potential customers for Mr. Forsythe. Keep up the great work....


Misinformation

1
Disappointed Shopper on 05/18/2014

Customer Service: 1.0 Buying Process: 1.0

Advertised vehicle had an inaccurate description. Called the dealership, and was told there was a sunroof. Drove down there and there was no sunroof. Disappointing.


Car not availabel for sale

1
CSaa on 05/07/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

When we got there nobody was approaching to see what we look for. After 10 min waiting, we have to ask for help. They told us to sit while we wait for the only sales associate available, he was running with license plate, taking care of other costumers. The desk and chair were old and dirty. We request to see a car that we saw online, I was sure that was available for sale because I called the day before. They take me to the car, for the price of the car it was a good deal because the car need to be fix, it has scratches, the signal light was loose, the passenger mirror need to be replaced and a couple more dents. The sales associate justified the price of the car because all this damages. I told him that is ok, I will take the car "as is". We seat to finish the deal and do the paperwork when suddenly he stand up and went to the back. He came back and told me that the car is not going to be sale, he say that they going to take the car out of their inventory, and take it off of the website but he can offer other car and bla bla bla...........they use the cheap damage car to attract people. He never gave me a good reason why the car was not on sale anymore. I will never go to that place again.


High pressure saleman!

1
Alice, cat women on 05/05/2014

Customer Service: 1.0 Buying Process: 1.0

They need to get there facts straight. When I saw a car on the internet and called to see if they still have it, they said they did. So I went right down to the dealer. When I got there they said it was sold. Then they tried to sell me a vehicle over my budget, I only had so much to send and that was it. Also tried to sell vehicles that I was not interested in. Very poor business, high pressure not who I want to deal with.


horrible dealership

1.7
Sam on 04/28/2014

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 3.0

Aside from the pricing process...which still has me frazzled as to why and how this works....advertise a price to lure you in then jack it up 2000 if you don't qualify for rebates. Wow!!! Any way, my most recent interaction with this place was....well, aggravating. I had been dealing with a gentleman Jujuan. I had been there and the car I was looking at was actually sold as I was there. Oh, well, bad luck. So he had a couple vehicles there but let me go home and think about it. I called the following Monday at 10:12 and the vehicle I was looking at was sold. He said he had a Compass there and price was fair. I said I would call back. At 12:40 I called back and said to shine it up, I would be down at 2:30..he said ok. After driving 90 miles there, i arrive at 2:30 and compass was not there. We drove to different lot and not there either. So we go back and he's looking for anything to cover his mistake(s). Finally he offers me a lesser model(liberty), year older, ..for the same price!!!! At this point, I am mad. I ask him where the compass is and he says "they must have sold it Saturday." I can not say here exactly what I said but in a nutshell, "why am I here then?" Then he has the audacity to tell me I am not his only customer. I say if you can not handle the workload, give some to co-workers who are walking/sitting/standing around. To those who have had good luck here, count your blessings!!!!! I will not be associating with these people again and I stress you do not either. I wasted my time, gas(at 3.67/gal), and got very aggravated for nothing. They lure you in then try to force you to buy something you do not really want....but to just give them a sale. BTW, ford fusion I originally went there for that was sold that day, is still on cars.com and their own website. Yeah, top notch place. NOT!!!!!!!!!!


Thrilled by this dealer!!!!!!!

5
Mufid Esam on 04/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amazing customer service 3rd time buying from Mitsubishi and i was never turned away because of numbers. Thank you guys!!


Amazing experience

5
eMatos on 03/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alex Thormes was one of the best sales people I've ever dealt with. The finance Manager Marcel was also great and very helpful.


This is probably the BEST dealer I've dealt with in...

5
lta362 on 03/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is probably the BEST dealer I've dealt with in the state. If you're looking for a dealership that will take the extra time to help you get the best value for your purchase this is the dealer you've been looking for! I've been looking for a car for some time now so I've dealt with many of the dealers in the state, many of them can be rude, not helpful and really over priced and of course they'll bad mouth other dealerships. Honestly always get your own opinion. Dealing with this dealership I must say they have the best customer service, their staff immediately came up to me to offer help and assistance with finding a car. I dealt with Derek who was great and was able to locate the car and assist me with prices for the lease. Afterwards I spoke directly to their manager Michael, unlike most dealers who's managers wont even take the time to greet you when you want to buy a car this manager sat down, broke down the numbers for me, thoroughly explained the lease details. Being the first time I leased a car, and actually purchased a car. They went above and beyond helping me to understand what the numbers in a lease mean, weather leasing is right for me and how to get the best deal I could get. The manager and the associate were there discussing details with me for over 3 hours. Tell me what dealership actually has a manager that will sit down with you take the time of day to help you get a real deal. A++ for customer service. Now to the serious details pricing. Their pricing was great. They offered me a price that all the Mitsubishi dealers in new jersey couldn't even come close to. They are really there for you benefit and not to break your bank. If you want to save your time going from dealer to dealer. Just start here. Take your time and discuss some numbers and know that when you leave here you'll have the best deal and service you can get. They have great inventory, a good dealership and amazing customer service. Don't waste your time with any other Mitsubishi dealerships, Route 46 Mitsubishi is the best dealer around here.


Great Dealership! Amazing Staff and Prices!

5
Anthony on 03/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is probably the BEST dealer I've dealt with in the state. If you're looking for a dealership that will take the extra time to help you get the best value for your purchase this is the dealer you've been looking for! I've been looking for a car for some time now so I've dealt with many of the dealers in the state, many of them can be rude, not helpful and really over priced and of course they'll bad mouth other dealerships. Honestly always get your own opinion. Dealing with this dealership I must say they have the best customer service, their staff immediately came up to me to offer help and assistance with finding a car. I dealt with Derek who was great and was able to locate the car and assist me with prices for the lease. Afterwards I spoke directly to their manager Michael, unlike most dealers who's managers wont even take the time to greet you when you want to buy a car this manager sat down, broke down the numbers for me, thoroughly explained the lease details. Being the first time I leased a car, and actually purchased a car. They went above and beyond helping me to understand what the numbers in a lease mean, weather leasing is right for me and how to get the best deal I could get. The manager and the associate were there discussing details with me for over 3 hours. Tell me what dealership actually has a manager that will sit down with you take the time of day to help you get a real deal. A++ for customer service. Now to the serious details pricing. Their pricing was great. They offered me a price that all the Mitsubishi dealers in new jersey couldn't even come close to. They are really there for you benefit and not to break your bank. If you want to save your time going from dealer to dealer. Just start here. Take your time and discuss some numbers and know that when you leave here you'll have the best deal and service you can get. They have great inventory, a good dealership and amazing customer service. Don't waste your time with any other Mitsubishi dealerships, Route 46 Mitsubishi is the best dealer around here.


Leased my second car from and will continue leasing in...

5
YonkersIraqi on 02/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leased my second car from and will continue leasing in the future from this location. Highly recommend this place and had my friends lease from here too. Staff was very friendly and helpful.


Second car from here

5
YonkersIraqi on 02/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my second lease from this location and to be honest with you I love my car and the staff was amazing and very helpful. Highly recommend this place and will go back for my third lease. I drove from Yonkers, NY to Tatowa, NJ to give my business to them. I've recommended this place to all my coworkers and friends! All have purchased from here.


I visited Route 46 Mitsubishi to purchase a 2014...

1
carmitsu2007 on 02/23/2014

Customer Service: 1.0 Overall Experience: 1.0

I visited Route 46 Mitsubishi to purchase a 2014 Mitsubishi Outlander Sport on Saturday 2/22/2014. I spoke with a very nice sales person by the name of Chris (didn't get his last name). I told him that I had a trade-in (2007 Outlander); he took my car keys and had the car appraised. Chris came back to the desk and I told him that I would not need financing as I would be paying the car in full. I told Chris how much I would like to spend for the car "out-the-door." I gave him a round number (13 K). Chris asked me for my credit card to show that I was serious. I gave him my credit card and told him I would like the full amount charged if he could make the deal. Chris took my offer AND credit card to his sales manager. Within 5 minutes he came back and congratulated me on the purchase. While I was waiting for Chris to come back from his sales manager's office I had decided on the gray color Outlander Sport. I asked Chris if I could test drive the actual VIN I was going to be buying. He stated that the one I was buying was at another lot but I could try the Aqua one they had out front. So I agreed to test drive the one they had available. When we came back I expected to just sign some paperwork and come back later that day (or Monday) to pick up my gray Outlander Sport. To my surprise, Chris told me that I could not charge the balance on my credit card as they would be charged too much by the credit card company (6%). I'm not sure why this was coming up now after the salesperson shook my hand earlier and said we had a deal. He said I could charge $3000 and give him a bank check for difference. I explained that I like to make all my purchases on credit card as I use the "miles" for traveling. As a compromise, I told the sales Manager (think it was David Majeed) I'd be happy to give him a bank check for the full amount however I would expect him to come down to $12,750 so I can recoop the value of the lost miles. He denied my offer w/o a counter-offer or explanation. What bothered me most was the fact that they made a deal and shook my hand just minutes earlier and then "moved the cones" after the deal was made. I used the same phrase to David Majeed. Then what was worse is that I came up with compromise that would save him money and me money; only losing out would be the credit card company. Anyway I thought I'd share my experience.


Dont buy

1
Frank on 02/12/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Do not buy a car on this dealership the prize changes like 3000 more than the prize listed online and when you get there all salesman are playing and texting on their phones not to mention the manager that told me" if you dont like it shut up and leave,! Biggest jerk ever.... Dont waists your time please


Great Experience

5
Heather Reid on 02/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When I went into the dealership I met with a gentlemen named Christopher Clark he is very honest and I bought an Outlander from him for a very good price. If you need a salesman handle it with him because he is the utmost gentleman and also cute!!! :)


$10,991

Mileage: 76264

Color: BLACK

Transmission: 6-Speed Automatic

Body Style: Crossover

City: Totowa, NJ

Engine Type: I4

$14,991

Mileage: 32874

Color: WHITE

Transmission: 7-Speed CVT

Body Style: Sedan

City: Totowa, NJ

Engine Type: I4

$19,499

Mileage: 44246

Color: WHITE

Transmission: 8-Speed Automatic

Body Style: Coupe

City: Totowa, NJ

Engine Type: V6

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