Route 15 Used Car Center

4.8
Overall Rating

Customer Service: 4.9 Quality Of Work: 4.8 Friendliness: 5.0 Pricing: 4.6 Overall Experience: 4.8


By clicking the button, you agree to our submitted.

Great Buying Experience

5
BrianM on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No pressure sales, bought 2 cars from them. Great experience working with them, I will definitely recommend them to anyone looking for a used car.


Very friendly and easy to work with.

4.8
carsherwood2 on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The dealership itself has a lot of nice cars to view and test drive. Rafael was very patient and was not pushy when helping me shop for my car. I appreciated his helpfulness and how he worked with me to get me the car i wanted.


Quick, easy, friendly, knowledgeable

5
Sarah16 on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is clean and friendly. There are no tricks or gimmicks. My daughter was antsy and they were kind and accommodating to her. They knew a lot about the vehicles on their lot. The process was very quick and they offer competitive prices. We have bought about 6 cars and this was by far the best experience we have had.


Great Experience

4.4
CJ on 11/05/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

The staff truly bent over backwards to help me get a new car. They listen to your need and pride themselves on meeting the goal.


Easy pleasant transaction

5
Galloam4 on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would highly recommend going here for a car. My salesman Milton made my car buying process easy and enjoyable. I went here just to look around and ended up leaving with a new car. He was extremely helpful and made the process stress free. My parents and brother also purchased cars from here too and we are all very satisfied. I highly recommend using this dealer and Milton for your experience.


I'll Go Back

5
BongoBoy on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Nick and he was outstanding. He was knowledgeable and professional. Near the end of the test drive the sales pitch and the negotiating, they all start to get a little pushy and I don't know of any dealership that doesn't. I said I wanted to sleep on the deal and that was fine. I did sleep on it and I was glad I did. I did my research and I was happy with the deal they gave me. I went back to get my truck and I was out of there in under an hour. The truck was immaculate and the tank was full. They gave me a sweatshirt and took my picture. I love my truck and the dealership was great overall. I would do business with them again.


Excellent, friendly, no pressure knowledgeable Salesman.

5
Kevin B on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the get-go Milton was very friendly and helpful. There were a couple of issues with the truck that he agreed would be taken care of to my satisfaction. I have to say this dealership DID NOT fall into the stereotypical Used Car Lot. I was treated with respect, patience and fairly.I definitely would recommend them to my friends and family looking for a used car.


Excellent service

5
ramtruck on 10/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience purchasing my used truck through Route 15 Used Car Dealer...Milton was my salesman and he was excellent. Everything that we discussed, from my trade-in to the purchase, he quickly followed through. He did not make any promise to me that he did not complete. That made me feel that he was a man of his word, and that I made a good choice in dealing with him. I would definitely recommend dealing with Milton and The Rt 15 Used Car Dealer.


My auto purchase made easy.

5
Jimarte2 on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a Dodge Ram Promaster cargo van at this dealership; and I must say that it was one of the smoothest auto purchase transactions I have done in a very long time. My initial encounter was with salesman Rafael Borhoquez. My decision had already been made before he even knew it; since there was never a feeling of pressure to purchase and a clear sense of honesty projected from this salesman. He and the business manager went out of their way to accommodate, and as an end result I got exactly the vehicle that I wanted, and at a great price. I would definitely recommend this dealership because of the treatment I received from Rafael and the staff.


Great experience

5
Nicolli45 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman was helpful and knowledgeable. I feel I received a very good deal. I love my new car and it runs like brand new. Highly recommended establishment


Second car purchase

4.4
Johnny77 on 10/04/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

This was the second car I purchased in a year from them and the staff was awesome and went above and beyond to get in the car ILiked


My dream car!!!

5
Jltapalmieri on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been searching for a while to find a Dodge Challenger within my price range. I contacted the dealership about one they had on the lot and unfortunately my price couldn't be met. However, the next day Nick (dealer) sent me pics of one that was just traded in. It was gorgeous and the best part is they dealt with the banks and got me a great interest rate and were able to make the payments meet my requirements. Very friendly, attentive and hard working dealership to meet the customers need. I would highly recommend stopping by if you are in the market.


Moving on from the Mini Van

5
LC1971 on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I traded in my Mini van for a vehicle that handled better in the snow and would still fit my family and get decent gas mileage. I went back to Route 15 car center after my husband purchased his truck from them one month earlier. I had a great experience with Milton. He was very patient as I test drove several different vehicles while trying to figure out what kind of car I was comfortable driving and that would also suit my needs. I ended up with a 2015 Chevy Traverse and it is a great car that I was able to decide on in 3 days. The pricing was in line with what was listed in all of the online sites that I checked so there was minimal haggling on the final price. The processing of paperwork was fast and easy and I was in and out of the dealership in under 2 hours with my new car. I would recommend this dealership to anyone looking for a used car.


Friendly and Helpful

5
jivq1 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently purchased a used car from Route 15 Used Car Center. Their inventory is always top notch and my salesman, Nick, was very patient in working with me as a first time buyer. Justo was also very helpful in explaining some of the finer points of the paperwork with me. Their prices are reasonable and they answered all my questions professionally. I would go back again.


out of state truck buyer

2.8
upset1 on 09/12/2016

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 2.0

started out well saleman was helpful didnt know much about trucks other salesman did then was told they will mail regastration to us temp plate is expired now still waiting for regastration they said friday they will send now monday they say its going out ups so if you are from another state get everything in writing


2013 Ram

3.8
tdfsb1 on 09/08/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 3.0

The guys I worked with at the dealership were fine. The thing that soured the whole process for me was that I didn't realize the truck had a bad vibration in it until it was too late. My test drive was limited to the point where I didn't notice it. Since I was continually assured by the sales people that I was protected for 60 days against anything that was wrong, I was comfortable making the deal. I brought in the truck to get looked at 2 times, which is an unavoidable inconvenience. Aafter continuing to experience the problem, I was told by Dover Dodge (Nielson) service people that nothing is wrong with the truck. So, now I'm stuck with a vehicle which according to them has no issues, but clearly still vibrates at certain times. I would suggest having an independent mechanic look at the vehicle you're interested in, even if it's certified pre-owned. I do regret making this deal and will try to re-sell the vehicle as soon as I can.


2010 Mercedes

4.4
MDGirl12 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Was considering a new car but spotted the Mercedes in the lot. Fit my needs and price was right. No high pressure sales and they were willing to let me have an independent mechanic inspect the vehicle. Closing the sale was quick and painless, including transferring my trade in. I would definitely recommend them if you are looking for a used car.


2011 Wrangler

4.6
JReed1 on 08/06/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Working with Milton, Jose and Justo was awesome. They made the purchase of my used vehicle easy and fun. I will be recommending these guys to anyone looking for a used car.


Outstanding customer service!

5
suzsoares on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was so impressed with the level of customer service! It was just a pleasure to work with Jose & Milton. They worked with us to get us the best vehicle for our family's needs. We walked in "window shopping" and walked out as owners of a new pre-owned vehicle. I highly recommend working with these guys!


The entire experience was very favorable.

5
Leslie Carroll on 07/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone we dealt with at this dealership was very pleasant, professional and helpful and we got a great truck at a good price. I would definitely recommend them.


Honest team and helpful

5
Firefightersteve on 07/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Yesterday I traded in a truck and purchased a truck from Rafael and Vincent at Rt 15 used car center. These salesman were honest and helpful as I spent a few days trying to decide what I wanted. They were never pushy as a lot of other sales people are.I also dealt with Justo and Jose to finalize my sale. All four of these guys work as a smooth team and never once did I feel as if they were not 100% there to satisfy me. The dealership is clean and had a great selection on the lot. I even met a guy named Kenny, AKA "Torture" that proudly had the grounds around the dealership looking like a high end golf course. The manager and finance guys were great to deal with and actually made it a simple process. I usually hate the car buying experience, but I was very happy with everything from the looking, to the test rides to the final paperwork. I recommend this location and team if your looking for a nearly new used vehicle at a fair price.


2015 Silverdo

4.2
M&E on 07/08/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Vinny and the staff were very helpful, not pushy sales, very professional, honest all around nice people. I would recommend this dealership. Thanks for the nice experience purchasing our vehicle.


Quick and above satisfactory

5
Slater6438 on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our vehicle buying experience was flawless and quick. Vinny was professional, honest, and an all-around nice guy who knew his stuff. We would definitely use this dealership again and recommend to others also. Thanks from two very satisfied customers!


Excellent service

4.8
TaraWild on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Milton made our car shopping experience very pleasant. He was extremely helpful and honest. He had a great personality and very professional. We are very pleased we chose this car dealership. In the end my husband and I are extremely happy.


Let down.

1.8
Frank C on 06/28/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

My experience started well here but quickly went downhill. I spent a couple of hours time spread over 2 days working out a deal with the salesman. We reached an agreement and made an appointment to finalize the deal yet as I was on my way to the dealership for a scheduled appointment, with money in hand, that I took a day off work for, he called me to say the truck had been sold! He explained that he couldn't hold the truck without a deposit, which I was never asked for. Of course there was nothing to be done, it was a used vehicle and it was gone. If you shop here make sure you deal with a more detailed sales person and not Milton Rodriguez, although he may remember to ask for deposits now. The manager, Jose, was disappointing as well. What a horrible let down this turned out to be.


Awesome experience

5
Leighh514 on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this was my first time purchasing a vehicle from here and I definetely will be recommending them to anyone I can. They were very helpful, kind and understanding. Willing to work with you.


Awesome experience

5
Amanda Dawson on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome experience at this dealership. Very honest and helped out in every way possible. They were able to get me approved after others ran my credit entirely to much! I would definitely recommend this dealership.


Quick and Easy

5
Cjohnson14438 on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The car was just like new. The sales woman, Darlene helping me was very helpful and had me in my car in just few days! They were all very efficient and took care of everything!


Buying Ram 1500

4.8
RicardoJQ on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Good variety of vehicles, very good service, good treatment and family atmosphere with excellent professionalism. If you are looking for a used car I recommend visiting this dealer before making any decision.


Purchased 3 Cars from this dealer and would go back

4.6
DrJohnson45 on 04/18/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

To date, I have purchased three vehicles - Dodge Durango, Ford F150, and a Mazda CX-9. The dealer has been great to work with and responsive to questions. I have continued to recommend the dealer to all of our friends.


Awesome Car Buying Experience

5
suvgal on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a wonderful experience my family had when buying our Dodge Durango! Unlike other car dealerships who tried to push us into suv's we didn't like, the salesman at Dodge were very professional and patient with us. They answered all our questions and took the time to show us all the cars we were interested in on the lot. We had our two small children with us and they were friendly and kind to them as well. The environment at this dealership is very laid back and comfortable. This was by far a very pleasant car buying experience. I highly recommend this dealership to anyone who is looking into buying a car.


Quick and honest

5
Dover dodge on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Milton was on time for our appointment and the car was ready for us to test drive. When it came time for the paperwork it was handled very effiently and professionally.


Excellent First Car Buying Experience!!!

4.6
Ebony Hicks on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

This was by far one of the most gratifying experiences I've had. Though, I was confident in finding and locating a car, I was mainly concerned about the condition of the car, the available information I needed on the car, the patience of my rep and the tolerance I would need from my rep to be able to handle my ignorance on cars! But I stayed positive in hopes that they would be able to guarantee me a good experience and they did without question. I was very delighted at my sales rep determination in especially the fact that he did not judge my lack of credibility. Not many place go far and beyond to meet the expectations of others. During my visit here, I was definitely given an example of great work ethic and considering that I've worked retail for many years, I am an absolute believer in providing that much of it. I am truly appreciative of their hard work and especially grateful for my sales rep Milton for keeping me in high spirits through the entire process. This has been an amazing opportunity for me and I look forward to working with this dealership in the future for further recommendations. Thank you Route 15 and thank you Milton for all you hard work!


Friendly staff willing to spend time with you

5
vjosette on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a used truck and my experience with Milton at Route 15 Used Car Center was painless. The truck was priced well and in good condition. I am very happy with my purchase.


Overall Good Experience

4.4
carbuyer on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

First the good: The staff was very friendly, helpful and professional. They were able to accommodate my requests and resolved a technical issue with the vehicle after I bought it. After I got home, I realized the rear wiper was not working. I notified Jose and we made an appointment at the body shop. The car was fixed according to my schedule with no issues or further cost to me. Now the "bad": The only thing I didn't like was the added costs for processing the vehicle and window etching that were not part of the advertised MSRP, and totaled almost 20% of the MSRP. This bumped up my total cost significantly.


Excellent Customer Service

4.8
Butterfly33 on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent customer service and sales. We had Don Donnelly assisting us. He was very professional and made us feel comfortable throughout the process. We got a gratw deal on a Honda CR-V. Justo was very knowledgeable and thorough with the finance. We will definitely recommend it.


Excellent sales

5
susmof on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an a great experience working with Jose and Vincent, and would highly recommend dealer without hesitation. The buying transition was smooth from start to finish. Vinnie explained all features and options, as well as the follow up from Jose and Vinnie. Justo was thorough in explaining the financial agreement to our complete satisfaction. Excellent teamwork.


Best experience I've ever had

5
Scuba1992 on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I work for another big car dealership and 15 used car had better inventory and better prices. I would go back and buy another car from them anytime. I've told all my friends to check them out. I felt more comfortable there then buying a car from the dealership I work at. Jose , Vinny and Justo took care of me and treated me like one of there own.


Great

4.8
Dcombos on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Just started our search for a new used car. Walked onto the art 15 lot to take a look. Found a car with the help of Milton and search over drove out the same day. Everyone was great. Thanks Milton.


Great

5
donna combos on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We started our day just looking for a car when we drive onto Rt 15 Auto. We our day changed. we started looking but found nothing in the price we were looking to spend. That is when Milton took us inside and showed us some other cars they had on other lots of theirs. that when we found the car we liked. While needless to say we are now the owners of a new used car. Can not ask for a better day. Thanks Rt 15 and Milton


great experience great place

5
njdevils118 on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I rate route 15 used car center 5 stars. It was a great experience. I did not feel forced to buy a car was treated with respect and made my decision with in a fee days with out the annoying phone calls hounding you to purchase the vehicle. Any concerns questions I had were answered and thoroughly explained.my salesmen were vinny and justo I highly recommend them they know their stuff and care about the customer. Once again thanks vinny and justo for a smooth ride!!


Great Experience

5
Steveo88 on 03/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Greeted right away. They took their time showing me different features of the vehicle. They helped compare different models. The staff was friendly, knowledgeable and helpful. I would highly recommend them.


Excellent Service!!

4.8
R_and_T on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would totally recommend this dealership to anyone who needs an affordable, reliable, nice pre-owned car. Milton, my sales consultant, was amazing! He was curtious, honest, and accommodating. His service was excellent, as was that of the rest of the staff. And I not only got a fair deal on a great vehicle, but my vehicle was presented to me in virtually pristine condition!


Excellent experience

4.8
Thegerb50 on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great dealership and great staff. Helped me get into the vehicle that I wanted and made communication easy with my difficult schedule as I was able to txt the sales consultant since I am not always able to answer the phone. Worked to get my financing as close to what I wanted and although not exactly what I wanted it was reasonable and still works for me. Great experience.


Above and beyond

5
Harry1 on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was more then helpful especially our sales consultant Darlene. They were very understanding of our need to get the most for the money. And exactly the right vehicle for our family.Then the manager bent over backwards to make it happen.


Great Service

4.8
peter9999 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Milton Rodrigues was a very Helpful and informative sales person. I got a great vehicle at a fair price.I would recommend this dealer to my friends and family.


Patient, easy to work with.

5
Jim123 on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very easy to work with. Helped my daughter buy a jeep. Even with a young persons finance problems, they were able to obtain financing. This is the 5th vehicle I've purchased from them. Will definitely buy again. Thanks Vince


Great buying experience

5
JDS49 on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealership personnel were very friendly and knowledgeable. After we decided on a make & model the car was ready on time in pristine condition. Financing was quickly done, too. Overall an excellent experience.


Extremely Helpful!

5
Sharon C. on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with Dover Dodge was great! Purchasing a car can be quite stressful however their staff went out of their way to make the experience as easy going as possible. Their staff is extremely professional and offer top of the line customer service. Thank you Mr. Milton and staff!!!


Pleasurable car buying experience.

5
jtor3 on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Glad I came here to purchase my vehicle. Very happy with my truck. Got exactly what I was looking for. Don Donnelly, Jose Dios, and Justo Disla accommodated me very nice. I would definitely highly recommend...Jose Torres


5 stars dealer

5
DenisUruguay on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my best experience buying cars, thank you very much Vincent Calabrese , Jose Dios & Justo Disla and everyone else who made this possible . I give five star ?????????? Best service best people !!!! I'm so happy with the car Beautiful Hyundai Sonata limited 2.0T and very important I get the car for the best price $$$$ on the market thank you everybody again .Denis & Jocelin


Beyond accomodating

4.2
graphite on 02/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

If I had done more research ( or any research), I believe this would have been a perfect buying experience. As it is, besides a bit of sticker shock, the professionalism and friendliness with which I was treated was very surprising because it was sincere. Milton Rodrigues is a genuinely nice person who happens to sell used cars. There was no sense of pressure or hard selling.


Pleasure to work with!

5
SeanM. on 01/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Can't say enough about their professionalism. It was so appreciated, from the time I walked in till I walked out (with a great car) I was treated with respect. I will definitely be a repeat customer.


nice way to purchase a car

5
baba on 01/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

darlene, jose and justo made finding and purchasing a car for my daughter easy, stress free and rewarding. all of the people there made it their point to insure that we were happy and not pressured.we hand just come from another large dealer and walked out after being pressured and spoken to like we were un-informed little kids.if you are looking for a pleasant experience buying a used car i would say to give these people a call


Great purchase experience and smooth purchase.

5
randyc on 01/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I showed up with the intent of buying a 3rd vehicle for my growing family.. ie minivan. Milton Rodrigues came out to the lot to greet me and I explained my requirements as well as the 3 vehicles I had interest in. He was very helpful, honest, and answered all my questions. The test drive and experience was free of any pressure or any attempts to up-sell. The vehicle was spotless and they were fair with the price. The purchase was completed that same day and the whole process was straight forward. This is my 4th vehicle purchase from the Dover Dodge group 2 of which were used vehicles. Will definitely return.


Pleasant Staff. Made the process very easy.

4.2
bowtech88 on 01/05/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Milton Rodrigues was extremely helpful in picking out the rite truck for me. Was able to answer all my questions and made the process of buying a new vehicle very quick and painless.


Pleasant, friendly staff that did not push us.

4.8
Jennisci on 11/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Our whole experience was excellent. Our salesman, Jonathan Morencio, was down to earth and not pushy at all. The vehicle was spotless and very well cared for. I think I could've found the same make and model with similar mileage for slightly cheaper elsewhere; however, the service at this place easily made up for it. Time will tell, but I think we got a very well cared for vehicle for a fair price and our experience was well above average for buying a used car.


Adrian's the only guy that will ever get my business!

5
Adri520 on 11/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

You tell him what you want and he makes sure to deliver. This is now my second purchase with him and it wont be my last!


No Pressure

5
tonylb on 11/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Milton Rodrigues was very friendly and did not pressure to get the sale. He explained the process and made it very simple and very easy


Friendly and easy atmosphere

5
bt1000 on 11/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great job by the entire Route 15 team. Adrian Martinez is especially friendly and warm to deal with. Not only was the transaction simple, but even pleasant! Often a rarity in today's car industry. Highly recommend!


Stress Free

5
LBI on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jonathan Morencio and the team were awesome to work with! All of the staff were very friendly. I was very stressed about going through the process of buying a newer car, starting car payments again, etc. John was very patient and never pushy. This dealership and the employees are definitely not the "typical horrifying dealership" experience. You do not feel pressured, they work with you every step of the way to get the best deal and best of all, they are friendly! I highly recommend them.


Friendly

5
Debbypurple on 11/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Milton Rodrigues did a great job. He put all papers together and ready for me to come in and just sign. Work great with $$numbers. This was my second vehicle purchased here.


Great customer service!

5
col123 on 10/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Danielle in sales is fantastic! She is efficient & works miracles with approvals. She is not pushy when it comes to trying selling you a car. She hears you out & try's to get you in a vehicle that best suits your budget. I would highly recommend using Danielle!


Stress Free

5
W-Charles on 10/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A good all around experience with Danielle! Have and will continue to recommend people here! They stay true to their word and haven't let me down.


Amazing

5
Xxlilchica on 10/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So I went to Dover dodge Adrian Martinez was great he got me the best deal on an amazing car that was fully loaded that I'm in love with ! I didn't have any credit and a low downpatment and he was able to work magic and get me approved when no other place could ! The process was easy and I was in and out very fast. The staff is super friendly and I love my new car !


Great experience. Clean cars.

5
al on 10/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased many vehicles and never felt like make this deal or else..... Great people skills from Jonathan. My son was with me since the car is for him and it was a great experience..Thanks


Buying a car for the first time

4.8
Johnny77 on 10/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Today was the first time I tried to buy a vehicle with value and would need a car loan. As soon as I pulled in Milton car out and greeted me. I explained my situation and he took the time to listen and really help. Needless to say I left with a nice truck and a good loan.


Thank you Adrian!

5
Cathynj1 on 10/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adrian went above and beyond to put me in the best car Ive owned to date. I cant thank you enough for your hard work and dedication to me as the customer. I have and will recommend you and the dealership to anyone I know.Thanks!Cathy


My car Review

4.8
batgurl78 on 10/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent car buying experience Calvin Young was very courteous, and knowledgeable. Buying my car at Dover Dodge Used Car Center, was very pleasant experience. Thank you once again.


Go now if you are ready to buy!

5
jim6565 on 10/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Outstanding car buying experience! Sales Rep. Calvin Young was very pleasant and professional as was all the employees encountered, Just purchased my new vehicle yesterday and have already recommended Dover Dodge Used Car Center to many co-workers who inquired today about my new purchase,


greatest car buying experience

5
genesis0211 on 10/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had such a hard time in other dealers. I drove all the way from North bergen on behalf of someone else's experience, Adrian was so helpful he worked with my credit and what kind of car I liked thank u so much I love my new car I would recommend this dealership to anyone looking for a used car that feels and acts brand new


Best buying experience!!

5
Andydr24 on 10/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great car dealer, Adrian (sales rep) was very professional and helpful. They keep things simple and try giving you a great deal. Keep up the good work. Thanks a lot.


Adrian - Customer Service King

5
Megchiaramonte on 10/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We needed a specific vehicle for work and have a complicated credit history. Other dealerships made it seem impossible to overcome our issues let alone find the vehicle we needed. Adrian was undaunted and faced the challenge head on. Not only did he seek out the exact vehicle that we needed and make the price work for our financing but he held our hand, step by step, and got the deal done despite all of our obstacles. Not only did he get us financing, he got us options!!! I will never visit another dealership again or meet with another salesperson. Adrian defies every sales stereotype and changed my opinion of "used car" salesmen forever. He is wonderful and I cannot say enough good things!


Amazing experience

5
Ohara6312 on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Danielle was an exceptional sales professional. She listened to what I wanted and needed unlike all the other dealers I have been to. She was very upfront and knowledgable. I would recommend anyone and everyone here and go see Danielle. I've never had such an easy and painless car buying experience! Also, the business manager Justo was a pleasure to work with


Great Job

5
Iboughtacarfromhere on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Calvin was very attentive and helpful when my wife needed a new vehicle. He went above and beyond and is a true professional. Great Job!


Very accommodating

4.8
Timothy on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very attentive to my needs and took care of all of my concerns. I'd gladly recommend Calvin and the dealership to friends and family.


GREAT SERVICE

5
cameob421 on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After a horrible experience at a different dealer....Coming here was the best choice I could have made. Calvin Young was my salesman and he was amazing from beginning to end. The dealership was clean and welcoming. Best car buying experience ever!


Easy, fast and quality experience

5
Lwalton0604 on 08/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had such a great experience at Dover Dodge. The process was quick and easy. They worked with outer credit situation and delivered top notch customer service. I would recommend this dealer to anyone who wants a quality experience and a great deal! We will be coming back to this dealer for any future cars and will recommend them to anyone who is looking for a new car! Danielle was great and she really did a great job getting us the car we wanted.


Great Experience

4.8
Dave1220 on 08/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would definitely recommend this dealership to anyone looking to purchase a used car or truck. I purchased a Ram 1500 and the transaction was quick and stress free. Such a pleasant place to buy a car.


great experience

5
jessmm31 on 03/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a jeep from this dealership. I went in not really knowing what kind of car a wanted, but Danielle helped me to figure out what was practical for my family. I got a great deal and didn't feel like i was being pressured in to buying something as i did from other dealerships. I highly recommend Dover Dodge to anyone looking for a reliable used car!!!!


BEST DEALERSHIP EVER

5
LORA1972 on 07/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I will send everybody i know here Gladys was the best since the moment i got to the dealership she made me feel very comftable she acted like she knew me for years excellent job Gladys and your boss Mary she made my loan workout i couldnt be more happy will defiently be back


Best car buying experience I've ever had!

5
karlabido on 07/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend this dealership for anyone buying a car - if you're looking for a great value and excellent customer service this is definitely the place to go - Gladys was extremely helpful and informative - she took the time to go over all the important details I needed to know about my options - and she carefully listened to my needs and concerns and helped me getting exactly the vehicle that I wanted!- the best part was they worked with my credit and helped me get a reasonable monthly payment that I was comfortable with - The follow up after the sale truly made me feel like a valued customer - I will definitely have my friends and family members come see Gladys for any future car purchases-


Frank Avenaud

4.8
d226 on 04/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Frank Avenaud was extremely helpful and thorough during my car shopping experience. After dealing with a less than professional sales rep at another Dodge dealer, Frank restored my faith in the brand name. He was very friendly and attentive to my needs in a car. His followup skills were much appreciated as he stayed in constant contact throughout the entire process even after I left the dealership with my new car. He has been a pleasure to work with and I would recommend him to others looking to make a car purchase.


BUY HERE!

5
dkeith46 on 04/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car shopping experience I've ever had! Gladys & Jason were very helpful in getting me the price I wanted and the best interest rate on my loan. Very satisfied customer here! If your looking for a good used vehicle with a great price go to Dover used Dodge on Route 15 in Wharton!!


I had gone to several dealerships before I hit Route 15...

4.8
Do3333 on 02/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had gone to several dealerships before I hit Route 15 Used car center In Wharton New Jersey And was very disappointed in the way I was treated!! As soon as we walked into the Dover Dodge rt 15 Branch We were greeted with a smile not just from one but everyone. They could not have been more helpful And Cooperative. I would highly recommend This dealership to anyone and I will do so!! I love the Ford edge that I bought and The whole experience was pleasurable! Thanks you so much for your help. You will see us again. You are a fine example of the way people should be treated!! Thank's to Chris my original salesperson Angelo Galvez . Special thanks to Gladys Perez Who sealed the deal. Your the best. Way to go dover dodge route 15 used car center you made us feel like friends instead of customers!!


The team at Dover Dodge Used Car Center is very...

5
rustycorr on 12/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The team at Dover Dodge Used Car Center is very professional and courteous. I was looking to trade in my Dodge Dakota and get a Ram 1500. They had a large selection to consider and spent the time to make sure I was getting the right truck for me. The truck I chose was like new and the price was fair. My salesperson Gladys was terrific and the Mary Jane, Manager was able to help the process to go smoothly. I was sick on the day I was supposed to pick up the truck so Gladys actually delivered the truck to my house with all of the paperwork rather than make me wait until I could go back to the dealership. A great team, I strongly recommend visiting them if you are looking for a CPO.


Just wanted to share my awesome experience at Dover Dodge...

5
LizDroman on 05/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just wanted to share my awesome experience at Dover Dodge Used Car Center. From the time I placed my inquiry via internet to the time of delivery and even after I received nothing but excellent service, Gladys was very pleasant, professional and accommodating. I am extremely happy with the vehicle I purchased and will definitely recommend this dealership to family and friends. Thank you so very much, here you gained a customer for life!!!


My name is Linda Flynn and I felt compelled to write to...

5
Lynflynn on 05/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My name is Linda Flynn and I felt compelled to write to you on behalf of your 2 employees Hugh and Steve. These two men were exceptional in helping me with my trade In and putting me into my dream car! These two professionals worked in an aggressive manner with several banks to make this transaction possible. Great job to both men! I will be recommending future clients!!! Thank you again!!!


$57,888

Mileage: 65878

Color: Other

Transmission: Automatic

Body Style: SUV

City: Wharton, NJ

Engine Type: 6.2L V-8 Gas V

$34,995

Mileage: 30903

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Wharton, NJ

Engine Type: 295 hp 3.6L V6

$41,688

Mileage: 400

Color: Gray

Transmission: Automatic

Body Style: Van

City: Wharton, NJ

Contact seller for Engine Type

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.