Roush Honda

Purchase of 2017 Honda Ridgeline

Great purchase experience. I did most of my correspondence with Josie via email, which I prefer over taking phone calls during my work. She understood the vehicle I was looking for and was prompt on notifying me of availability. It was also nice that she had done her homework on the differences in the trim levels and the operation of the features of the vehicle.

Great experience

I have had Honda's in the past, and they have always been fantastic. The car that I was replacing was not a Honda since we didn't like the styling that year. Buying the new car from Spyros Tabone, was like dealing with a trusted friend you had known for years. I can't say enough about him, Roush Honda, or my new Accord.

Terrific Sales Experience

I gave Roush a 5 stars because I enjoyed the no pressure sales approach of Josh Wiswell. I was trying to make a decision between a Honda Accord and 2 other different brands. Josh went through the features of the Accord Touring and the EX-L V6 and encouraged me to drive both vehicles to so that I could determine which vehicle satisfied my criteria and budget. The people can make or break a dealership. Josh kept in contact with me via email, text and phone during the process. I decided to purchase the vehicle after the weekend. He had all of the paperwork ready when I got off work and the final segment of the process was painless. He took the time to go through the vehicle with me and set up the mobile interface etc. I appreciated the attention and the follow through after the sale too.

Happy New Honda Fit Owner

It has been 11 years since I purchased a new car and Spyros Tabone helped me through the process every step of the way. He helped me pick the Honda model that best fit my needs, worked a deal that I could afford, answered all of my questions about the process and patiently showed me how to use all of the features on my new Honda Fit before I drove it off the lot. He is very knowledgeable about the Honda products and I never felt pressured in any way. Everyone involved in my buying experience at Roush including Spyros Tabone, Will Groves annd John Newton were very professional and great to work with.I couldn't be happier with my new Honda Fit and my buying experience at Roush Honda and would recommend them to anyone interested in buying a Honda. This is my first Honda and I am definitely a Roush Honda customer for life now. Thank you Spyros for making this such a wonderful experience!

Very good experience

Ray Moore helped me find the car I wanted. He is very knowledgeable in the field, and he knows the updates made on each year, so I could compare. He was very patient, while I went from one car to another. Also, all of the staff was very friendly to me. Makes you feel more welcome, when everyone speaks to you.

Satisfied Customer

We came in with an imperfect overall financial picture but Greg and Joe were still able to structure an outstanding lease deal so that we could drive home with a new 2016 Honda Odyssey! We are expecting our third child in February so it was important for us to make something work, and they helped us make it happen!

knowledgeable personnel, quality product.

I was impressed with Jeff Hape, sales consultant, a year ago when my granddaughter leased a Honda Civic from Roush Honda. When i decided to purchase a new car I asked for Jeff. The information Jeff presented and test drive was more than adequate to make a good decision as to the best model for my requirements. Jeff did not pressure me in any way and took a lot of time to answer throughly my questions and went over all the features of the actual car that I purchased. I would highly recommend Roush Honda, the Honda Accord and Jeff Hape, sales consultant and everyone involved with the transaction.

Trade Up

Josh was able to upgrade me from my 2013 Fit to a 2016 Fit and lower my monthly payment at the same time. Great upgrades from one vehicle to the other. Excellent customer service whether through the service department or sales is the reason I keep returning.

Best experience ever

The service at this center was impeccable. From the moment my wife and I walked into the door, to the next day when we left with a new Honda Civic EX 2016, we felt like family and extremely welcomed. They worked with us to get us to a price point we could afford and were very respectful of us and our situation. I worked with Cameron and Casey, and both are very highly recommended. If I were to ever buy another cat, I know exactly where I will be going.

Bryant Cameron as our car sales person

We were very happy with the excellent services provided by Bryant Cameron as our Sales Rep. when we purchased a Honda CRV touring from there on Nov. 21, 2016. Job (my husband) had done his homework prior to our coming to the dealership and had corresponded with Bryant.. Bryant was very efficient in showing and explaining all the questions asked. Since I have been driving a 2015 Honda CRV touring for the past 2 years and know that it is a reliable car for us retired people, I was happy to see Job decide to get one himself. I would highly recommend Bryant to anyone who is interested in buying a car. Marjorie Ebenezer

Thanks!

We had a very smooth positive experience buying a new HRV. This was the first new car I have bought ever! Cameron patiently worked with us to get the vehicle with the color I wanted when he didn't have it on their lot. He was patient while we looked at other small crossovers to make the best informed decision. He also went beyond the call of duty to retrieve something we had forgotten to take out of the Civic we were trading in.

Exceptional Experience!

Customer service was fantastic! Tim Potts was friendly, helpful, and effecient in helping us purchase our car. He was knowledgeable and made the whole process as "pain free" as possible. Tim was able to provide us with a fabulous deal that made it impossible to say no. We are beyond pleased with our 2016 Honda Accord and the experience at Roush Honda and highly recommend working with Tim if you are in the market for a car. We will be recommending Roush and Tim to our friends. Thank you!

Leased 2016 Civic

Cameron was laid back and the transaction went smooth. Traded in my truck, and they gave me exactly what I expected for it. I'm very happy with the transaction and the car.

Amazing experience with Roush, and especially Josie!

I live in Cleveland, but my parents had had such good experiences with Roush over the years that they convinced me to consider working with them when I decided it was time for a new car. Though I'd been in conversation with multiple potential dealerships in Cleveland, once I began working with Josie, I immediately knew my search was over. She and her colleagues made the whole experience wonderfully straightforward, and she was not only helpful, patient, thorough, and incredibly quick to respond, she was also extremely kind and fun to work with. I had a lot of tough decisions to make: buy or lease? Trade in my old car or not? Josie skillfully helped me navigate all of these options without ever making me feel pressured; indeed, her honesty and expertise lowered my anxiety greatly and made the process a pleasant one. I couldn't be happier with the outcome. I'm thrilled with my new HR-V, and I'm happy to be in a relationship with Roush for the foreseeable future. I enthusiastically recommend Roush -- and the lovely Josie Middendorf -- to anyone looking to buy or lease a Honda.

Another excellent experience at Roush!

I leased a car through Leigh Daniels in 2013 and he had just previously retired within a month of my lease ending. Mary Huggins was so kind/helpful to recommend I use Cameron Bryant as a salesman. I decided to give him a chance and he never did me wrong! He was very polite the entire time and answered all of my questions. I was also able to get the best deal on my 2016 lease here after comparing prices with Lindsay Honda and Hugh White Honda. Mike was great to work with and quick to complete the sale. I would highly recommend Cameron Bryant and Cameron Bryant!

Our First New Car!

Our first new car buying experience at Roush Honda was excellent! Cameron, who was our rep was very patient and polite for all of our questions. He helped us a lot in transitioning to our new vehicle and gave us a very detailed information and features about the new vehicle. The Sales Manager, Casey is a very nice person to work with, got us all possible deals he could get us and made our car exchange a hassle free transaction! Our Car Delivery rep Mike, is really a humble person, who helped us getting the financial assistance for our car. Overall it was a great team of people to buy a car from!

Excellent car buying experience!

My family and I have always purchased our cars at Roush Honda in Westerville and will continue to do so based on my most recent experience! I discovered that my beloved Honda Element needed a new transmission and thus a new car was the answer! My parents leased their CR-V through Lee Cohen and instructed me to do the same. I'm so happy I did! Lee is friendly, honest, and a pleasure to work with! He got me into a 2016 CR-V SE that I absolutely love! Karen Matthews in the finance department was also an absolute pleasure to work with and ensured everything went smoothly. I would recommend Roush to anyone who asks!

Exceed expectations

Brooke was very attentive and didn't let me down. She was able to find a car I really wanted in my price range and didn't try to push me to a price I wasn't comfortable with. She took her time when she explained everything and answered any questions I had. She even stayed way past her shift to make sure I was satisfied. I would recommend Brooke to anyone who current in the market and she will take great care of you

Honest, Respectful, Friendly buying experience !0

Purchased a 2016 CR-V. Sales dept. (especially Jeff Hape) was exceptional! Gave very good price for my trade in and an excellent price on the new car. Jeff was very good to work with. No pressure whatsoever. I have no reservation in recommending Roush Honda in general and Jeff Hape specifically.

2014 Certified Honda CRV

I have purchased 5 vehicles from Roush Honda and have my cars serviced with the dealership. My recent purchase of the 2014 Honda CRV was the result of an auto collision which totaled my 2012 Honda CRV. I called Lori Strohofer to assist me with the purchase of a replacement CRV. Lori was empathetic for my situation and was a great partner to find and purchase the 2014 Certified Honda CRV. The overall purchase process was a great experience at Roush and reflects Roush's commitment to their customers.

excellent experience

The sales person was extremely helpful and accommodating during the purchase process; explaining the important features on the car as well as going over the owners manual details.

Both sales and service have been top of the line.

Our family has purchased 4 cars from Cameron Dean in the last year. The price was great and his attention to our needs was outstanding. Wouldn't consider working with anyone else. So far, the dealership has kept every promise he made to us.

Very Positive Experience!

We recently purchased a new Honda Accord from Roush Honda in Westerville. My wife and I were very pleased with our experience. Jeff Hape was our Sales Consultant and he was very professional and we felt very comfortable with Jeff and all the people we interacted with as part of this process. This is the first car we have bought from Roush and we would be very comfortable going back to Jeff and the folks at Roush.

Great Experience

Jim took the time to help me find a 2015 Accord that I am truly proud to drive. He is very personable to work with, listened to my preferences and genuinely cared about making the experience a very pleasurable one for me. I can highly recommend Jim and Roush Honda to help you find the car for your needs.Heather Arscott

A great experience!

Shawn went to great length to make the process a great experience!! Would definitely recommend! Everything was very easy and comfortable. I am very happy with my new Honda!

feel good

Greg helped me with finding civic made a good number for me. He went to the dealership when he could have a day off for me. However, if you were a graduate student, remember to ask for a discount, they won't offer it without your asking.

Spyros was so helpful and made it a great experience!

I am now leasing a 2016 Honda Civic thanks to Spyros. My dad and boyfriend went to Roush Honda when I was at work because they both had the day off and wanted to help me on my car hunt. They met Spyros and they loved him! They got information about the 2016 Honda Civic because they knew I really liked that car. I came back with them the next day when I got off work and was blown away by how helpful and knowledgable Spyros was! He made it so easy and not stressful at all. He helped me get the car I wanted at a price I could afford. I highly recommend going to Spyros for your car needs!

Car buying made easy

Shawn made leasing my new CR-V simple. Shawn, with the support of John and Will, gave me the vehicle I wanted with the best possible deal. Can't imagine buying anywhere else.

Amazing Experience and Best Deal!

I just bought a Honda Civic from Roush Honda after being referred by my friends to Roush Honda. It was a very good experience without any surprises or hassle. I was offered with the best deal available as compared with other local Honda dealers (Believe me the difference was really big). Spyros Tabone helped us through out the process and he made the buying and leasing experience so smooth. He gave the detailed walk through and patiently answered all of our questions.He also introduced us to his manager and other staffed who helped us in different process. Overall a very good experience and again Amazing Deal.

Best car buying experience ever

I walked into the dealership to look at a CR-V EX-L and asked to speak to a salesperson and they gave me Spyros Tabone. He was extremely personable and I feel like I made a new friend. We could have talked all afternoon. There was never any pressure. I had put out a request for several cars and had received an email from Mark that I missed but Spyros noticed it and talked to Mark who had given me a good price. He went with that price which was actually below what I had expected to pay. Spyros introduced Mark to me and he was very nice, I am glad that they all work together. I have been places where that would have caused a row. I felt bad but Mark was great. The car was prepped and Spyros showed my wife and I how things worked including setting up my phone. Will in financing made all of the signing very easy and comfortable. I walked out of the dealer with the car I wanted at a better price than I expected. I would highly recommend that you buy your next car here!

Dave made my Pilot lease a breeze.

USMC veteran , no-nonsense kind of guy! This the third vehicle we have bought or leased with Dave. You will not go wrong with him. He also got us a good deal on a new CRV when my wife totaled her Odyssey. I have been dealing with Roush Honda for 10+ years and they have always been a pleasure to work with.

Enjoyable Experience

I ended up leaving with a vehicle that fit my needs better than the vehicle I originally came in to see. Lori Stroheofer was very helpful and enjoyable to work with. I will definitely recommend Lori to friends in my community.

Pressure free

Rough Honda employees are leading the way to "pressure free" car buying. Bill Seibert was knowledgeable and helpful. He didn't play the "let me talk to my manager" game. It was refreshing! The whole experience was one we will repeat in the future.

Pleasant experience

Lori Strohofer had our best interest in mind and genuinely cared about helping us find the perfect fit. Our entire experience from start to finish was positive and enjoyable! We highly recommend Lori and this dealership!

A good time !!

I have been a fan of this dealership for many years. Buying my new Civic was handled admirably by Cameron Bryant--he was very helpful and patient in explaining all the processes in the buying experience--including all the moving parts on the car's dashboard !! It was a real pleasure getting to know him. He is a fine addition to the Roush team ! Rich Broderick took good care of me in explaining all the parts of the financial process.I do have one concern with the service department. In addressing problems with my other Honda I had to wait days ( and even weeks ) to have it evaluated for a "check engine light". I hope that this does not happen again.

"Another Excellent Experience"

Richard and the Roush Family took care of us once again. The whole experience was smooth and not rushed. Richard took the time to let us look at Models and cared about what we wanted in our new car. This was our 2nd car we bought from Richard and Roush and I know it will not be our last!Thanks Again Richard for a Great Experience!

THE GOODWIN STORY

The Goodwin StoryWhen it came time for us to find a vehicle that would go in the southern Ohio snow in the winter, we decided that that a Honda CR-V EX-L AWD was the vehicle for us.We started looking online. We came to a good deal at Honda of Marysville, but it was a FWD not AWD vehicle.We looked online again searching again. That is when we found exactly what we wanted at Roush Honda! Questions being: Did they still have vehicle available? Would Roush Honda honor the same deal as Honda of Marysville for the FWD? What kind of dealership would Roush Honda be?With a little research, we found Roush Honda had an excellent reputation and people who had gone to Roush Honda had excellent things to say about the dealership.We made an online inquiry about the vehicle. Spyros Tabone contacted Barney. Barney explained that this vehicle was exactly what we were looking for and what we were willing to pay. Spyros and Barney made arrangements to meet on Friday.On Friday, we met with Spyros. Spyros went right to work with his new car managers. We came to an agreement with the new car manager relatively quick and we had a good deal on the exact vehicle that we wanted and desired! Even with the extras that we desired--floor mats and mud guards. Spyros went right to work to get them installed on the vehicle while maintenance was prepping vehicle.Spyros took the time to explain where things were on the vehicle, getting us familiar with the car, making sure the seat and mirrors were adjusted correctly, pairing both our iPhones, and even posed for a photo with usafter all this was a BIG moment for me (Carla) MY FIRST NEW CAR IN MY LIFE!! Thank you, Spyros!! You are AWESOME!Roush Honda staff were friendly and knowledgeable. It was as if we were family to them. Not just people purchasing a car. I believe this is what makes Roush Honda stand far above normal car dealerships. Roush Honda cares for their customers and wants to have a long-term relationship with their customers! We were not just people to sell a car to and never to see again. No, Roush Hondas attitude is they want to have long lasting relationships with their customers in years to come. This is important to both of us, especially in todays business world where people have lost the personal touch of customer service. We look forward to future routine oil changes and maintenance on our vehicle, so we have the privilege to see and say Hello to our new friends we have made at Roush Honda! But in the meanwhile, To adventures and beyond in our NEW HONDA CR-V EX-L AWD!!

Exceeded all expectations

Thank you Richard, Casey, and Doug! Your team made our car buying experience exciting, enjoyable, and EASY, even with a 4 year old in tow. We appreciated your honesty, flexibility, and professionalism throughout the entire process. The experience was tailored to our needs, even the needs we didn't even know we needed (i.e. the wonderful and informative demo). Your dealership was a breath of fresh air after a negative experience at another local Honda location in 2012. We can't thank you enough for helping us with this process. Riding in our new 2016 Odyssey Elite is the highlight to our day, especially when we get to enjoy it as a family and show it off to friends. Thank you so much, you have earned many referrals and our customer loyalty thanks to your great customer service.

Roush customer for life!

I just purchased my 2nd car from Roush Honda. I had a great experience both times! The salesman (Shawn)and sales manager were extremely helpful and fair. I compared my deal with 2 other local Honda dealerships and they wouldn't even match the deal I got from Roush! You also can't beat their service department!

Team Approach

We began our day looking at used cars, but ultimately finished the day with a new 2016, CRV EX-LWhen it comes to customer service, the employee owned Roush dealership is head & shoulders aboveany dealership we have done business with. From start to finish everyone we encountered was respectful, professional and made you feel like part of their family. We have purchased four vehicles from Roush Honda, and use their service department on a regular bases. These folks know how create a relationship with their customers."Great Team Approach"

Tim Potts - '12 Accord Coupe

Initial greeting when I arrived at dealership was excellent. He completed negotiation and agreement over the phone timely because I live in NW Michigan. He agreed to have minor refurbishments done as opposed to negotiating price., He was helpful when I took delivery. My thanks to him.

Great Dealership!

This dealership seems to be very particular on the quality of the people they have working for them. Every employee we talked with was friendly and personal. Spyros was our sales person and he was helpful and not pushy which we appreciated. Job well done!

Best and smooth experience.

I leased a Honda Civic recently and Lee Cohen made it the smoothest and easiest experience. All it took was less than 24 hours. The whole experience couldn't have been better. They are awesome.

Excellent team.

Really enjoyed working with our salesperson. He was friendly and very patient. Was able to drive demo cars and make several visits to dealership before making a final decision.

Excellent experience

They have a commitment to excellence and they excel at it. It was a pleasure doing business with Roush. I will definitely be doing business with them again.

Easiest car purchase ever

Unbelievable. One phone call to let Cameron Dean know that we needed to replace or 2011 Odyssey EX-L with a 2016 Odyssey EX-L because it was involved in an accident. Unfortunately the vehicle was totaled, but everyone was okay and the van did its job of protecting my family. Cameron got back to me with the best price in the area, suggested the great honda financing deal currently going on and had us all ready to pick up the vehicle in 2 days. Friendly and efficient staff when we got there to sign, no tricks, no changes to terms. Overall a great experience.

Good experience.

They gave us a good deal on a new vehicle. It was a good experience. They went at our pace. We looked around at several dealers and settled back in Westerville at Roush.

Very friendly and honest!

Spyros was extremely friendly and honest, helping us find the right car for our situation. Roush Honda was low pressure and efficient. Loved the experience!

Purchased a used car

We were treated with utmost customer service. Don Emery and his coworkers could not have been more accommodating and professional. We were amazed with the amount of preparation of the car, even though it was used, and how much was done to make sure it was running as well as it could. They were willing to work with us on the price. We appreciated their upfront honesty about the process and what we could expect. We would recommend this salesman and dealership to anyone. Thank them for making this car buying experience as good as it was. They deserve awards!

New civic

Sam did a great job. Could not ask for anything more! I asked to spend as little time at the dealership as possible. They had all the paperwork ready and I was there for only an hour.

Helpful and respectful

Spyros Tagone was my salesperson and I had a good experience deciding what model was best for meI was able to test drive all models of interest and he set up the Blue tooth with my phone and was very thorough about teaching the feature of the car. Later I came back for help with the Apple Car Play and James Beilfuss in service set up Honda link and Navigation for me . I never felt that I was not respected and that my questions were not valid. Thank you

Wonderful experience

Buying a car as such a daunting task, however Josie made it simple. She explained the benefits of buying from Roush without pressuring me in any way shape or form. She never let me know how much work she did behind the scenes to make sure I got the best deal possible. Thanks Josie, I feel like I made a friend. Katie

Quick and Painless

I was in the process of a buyback on a lemon that I had purchased and was going to be without a vehicle in the interim. Spyros was very helpful with showing and explaining to me the Ridgeline I was interested in. Having a short time period to work in, he was able to make me a great deal. The day of the buyback, Nissan did not deliver my check. Spyros picked me up at the Nissan dealership, and with the help of Richard Broderick were able to work magic and I drove out with my Ridgeline that day. They really go the extra mile to help and work with their customers.

an experience to remember

From the moment i walked through the main entrance, i was instantly greeted by service rep Nick Manukian. He was extremely pleasant and helpful, and was very willing to help in every way he could. He stuck with me to the end and even went out of his way to make sure that i left satisfied. I would highly recommend Roush to anybody and will send my peers to Nick if ever given the opportunity

Helpful, professional, respected my conditions & questions

My search and eventual purchase of a vehicle was easy and satisfying. Steve Tarbutton was the kind of salesperson my father (long deceased) had been: friendly, professional, accommodating, attentive to my specific needs and requests, respectful of my questions and thorough in answering them.

Great Service, Friendly

Great Service, Friendly, I received a great deal and was satisfied with how fast and efficient the process was they work with me not having credit and I love my New car. Would Highly recommend to everyone

Best Car Buying Experience

The total car buying experience was smooth and so pain free. The whole process was so smooth and easy to understand with no pressure and was a breeze. I'll buy from Roush again, no doubt.

Great experience, equally great car

Needed good used car. DId research online. Found several i wanted to test drive at roush used car lot. 2 of vehicles at schrock road location. SALESMAN Nick Manukian was wonderful in getting me to see vehicles I was interested in . FOUND great low mileage car that fit my needs &;budget. PUT down payment & he held car til returned with husband. Very accommodating.

Top notch!

I needed a car quickly. I contacted Lori and she put in the leg work to research what they had that met my requirements before I got there. Once there she was patient with me. Took the time for several test drives and was extremely knowledgeable and instrumental in helping me arrive at my decision. I would recommend Roush Honda and Lori specifically to anyone in need of a quality pre-owned car.

Easiest car buying experience ever!

We had a wonderful experience buying a car from Spyros. He was helpful, informative and very easy to work with. I would gladly refer my friends to him.

Easiest buying experience!

My fiance and I agree that our experience at Roush Honda was the best either of us have ever had at a dealership. Test driving was incredibly low pressure and we felt that they didn't want us to do anything we weren't comfortable with. Once we decided to lease a CR-V, everything was quick, seamless, and painless. The whole process of trading in my old car and taking home the new one took only a couple of hours, rather than all day. We could not be happier with the service provided by Sam and Shawn. It's only been a week and we've already told all of our friends to check out Roush Honda the next time they're on the market for a new car.

Best Honda Dealer in Central Ohio

My husband and I were looking for a bigger vehicle, for our family that has recently doubled in size. Bob Savage and Jim Erwin were great to deal with. Bob is so knowledgeable when it comes to Honda vehicles and they were super accommodating with our timeline. The best part of Roush is that you aren't pressured, they are quick to provide information and answer questions. We purchased a new Odyssey Touring Elite and couldn't be happier with it. Rich Broderick breezed through the paperwork and was great to work with. We strayed briefly from Honda vehicles but have happily returned and couldn't imagine buying anywhere other than Roush Honda. We can't wait for the first family vacation. Our sincere thanks!

Excellent Experience!!

I have always purchased cars through private owners rather dealers, so I was skeptical about what my experience at a dealership would be. I was so pleasantly surprised. Nick and the staff at Roush Honda were great. They answered our questions when we had them, didn't pressure us, and easily negotiated our sale. We felt very comfortable and we appreciated that the mechanics so a comprehensive inspection before selling the vehicle. I would highly recommend them!

Would highly recommend

The Sales representative was very knowledgeable about the cars and features. They made me feel very comfortable when it came to finding the right car for me! I would highly recommend this facility for a new car buyer!

Best Honda Dealer

This purchase was a Honda HRV for my wife. I have purchased vehicles from other dealers and even other Honda dealers. This dealer however was the best dealer I have ever had the pleasure of buying a car from. They were genuinely friendly and informative. They took the time to go over the various functions of the vehicle's varied electronics and features. The sales force and everyone we dealt with was friendly and sincere. We never felt "talked down to" or pushed to buy. Great experience in shopping for a car. Would definitely buy from them again and recommend anyone to buy from this dealer. Every dealer sells cars and will sell you any car you choose, this one sells a great buying experience.

Much Satisfaction

We were very pleased with the employees who dealt with us from the beginning of the process till we drove out the 2016 CRV. Nobody was pushy. Shaun asked some good questions to determine what I wanted in a car. Told me that I could get Leather seats, no Nav which would help keep price acceptable to me.

Honda Heaven

We are new to the area and Lori was extremely informative while being personable at the same time. Highly recommend both her and the dealership.

Great experience purchasing a new vehicle

I could not have asked for a better experience. There was no pressure from anyone I spoke with. Josie was great! She was so patient, kind, and understanding.

What a car shopping experience should be like.

Everyone we came in contact with at Roush Honda was very friendly and helpful. I have purchased several new automobiles over the years and this has been one of the best overall experiences. As it turned out we worked with 2 sales people ( Shawn Risner and Cameron Dean) and we were so impressed at how well they worked together. We will continue to deal with Roush and would not hesitate to recommend Shawn or Cameron to friends and family.

Trusted Dealer

I have been a Roush customer for over 25 years. While I know Honda makes a great car, I trust Roush for their customer and car service. I have always been treated with the utmost respect in every aspect of dealings with Roush.

Ray was great to work with

My wife and I had a tough ask, we were looking for a reasonable age car with low mileage that fit our budget. We were fortunate to have Ray on our side to help find the perfect car. Ray stayed patient with us and would notify us of inventory that met our criteria; until we found the car that was too good to pass up. Ray was a pleasure to deal with from the beginning of our search process and continuing through completing our purchase. We would highly recommend working with Ray when seeking a professional who is focused on helping the consumer.

Vehicle purchase

I just purchased a car from Ray Moore! Great car, great experience! If you're looking for someone to contact, contact him! I love my new car!

Best experience ever!

If I could go above and beyond the 5 star review on here, I would. I cannot rave about Roush Honda enough. Our family had always been Lindsay Honda customers, having purchased two vehicles from them within the last 6 years, as well as getting all of our maintenence and oil changes taken care of at their business. On Saturday, October 22, we spent a minimum of 3 1/2 hours invested into purchasing a vehicle, only to be left with a horrific and disappointing experience at the Lindsay Honda showroom. We were treated poorly and unfairly by the sales manager after being accused of lying about the prices given to us from other Honda Dealers in the area. The sales manager was overly aggressive and made us feel extremely uncomfortable after multiple inappropriate comments were made to us. Having called Roush Honda that same day and given an amazing price quote, we headed in that direction, even though it was an extra 30 minutes away. From the moment we contacted them over the phone, we were given quick, accurate, and helpful information from one of the sale representatives, Casey. Upon our arrival to the business, knowing they were closing in about an hour and a half, we weren't exactly sure what to expect considering our time invested at Lindsay. We were NOT surrounded like vultures in the parking lot as soon as we exited our car, nor were we attacked upon entering the building by multiple reps vying for our time. There were no high pressure sales tactics taking place, like at the Lindsay Honda business we had previously seen that day. We were met by a very nice receptionist who asked if she could help us with something, and upon telling her why we were there, she immediately paged Casey to let him know we had arrived. When he came out of his office, he was kind, well dressed, and well spoken. He knew exactly what we wanted and said he had even started getting paperwork together since he knew we were serious about purchasing the 2016 Honda Civic EX-T. He immediately had someone go retrieve the car and bring it out front for us to look over. Considering we had been looking at this car for months, we knew it was exactly what we wanted. The pricing out the door, which was BY FAR the best deal ANY Honda dealer has ever given us, was accurate and EXACTLY what he had quoted us over the phone. There were no hidden fees or underlying costs you commonly find at various car dealerships. After confirming that we were in fact ready to move forward with the deal, he introduced us to another sales associate Mark, who would be helping us with the final paperwork side. During that time, he took the car to get washed and detailed for us. Mark was extremely nice, knowledgeable, and made you feel comfortable during the entire process. We already had our financing set up with a local bank, and he was quick to get everything organized and moving. After Mark was finished with the paperwork portion, we met Rich, who was assigned to us for processing the financial part and to see if we needed any additional items. The entire process only took about an hour and a half which was absolutely amazing. Everyone we met was so professional and class act! After our paperwork and the financial part was processed, we met again with Mark. He went ABOVE and BEYOND explaining all of the technology in the car, showing us everything it could do and how to work all of the bells and whistles on it. I have never had such an amazing experience at a car dealership, let alone had the opportunity to work with three separate sales associates who worked together as a team unit. All three people we worked with, Casey, Mark, and Rich, worked to ensure our experience with Roush Honda was the best possible experience we could have. They took the time to get to know us, asked about our jobs and life, and made sure we were 100% happy with everything that happened before we left. We will never go to another Honda Dealer after our experience over the weekend. They have scored life long customers for sure!A HUGE thanks to Mark, Casey, and Rich for your time and help! We love the car!

Reliable Car

Living in Chicago and driving to graduate school everyday requires a reliable mode of transportation - and that's exactly what I left Roush Honda with. Bob helped us find a car that fit all of our needs and exceeded our expectations. I love my Honda Civic and the services provided by Bob and all of Roush Honda employees we interacted with.

New Pilot

I am very happy with Roush Honda and Jim Hartsook. I don't buy cars often but they made the process painless. Jim met me and collected what I wanted in a new car and made sure to notify me when new arrivals came to Roush. The entire process was extremely easy even with my 3 boys adding distractions.

Knowledgeable Helpful and Understanding

My wife and I are repeat Roush Honda customers. The dealership's reputation for providing outstanding customer care is beyond reproach. Our dealings with Spyros Tabone in purchasing our new car is no exception. He was friendly, understanding, helpful and extremely knowledgeable in his dealings with us in purchasing our new new Honda. My wife and I thought we were dealing with a friend, not a salesman. He is very customer oriented and professional. Our thanks goes out to Spyros for all his hard work in taking care of our new car needs and for making us feel a welcome part of the Roush family.

Great buying experience

Cameron Bryant and Casey Brindley were great to work with, very knowledgeable. The whole buying experience was much quicker and easier than other car dealerships I have worked with. Cameron answered many of my questions about all the cars I was looking at and ended up with purchasing a 2017 Honda civix hatchback lx navi. I would definitely recommend buying a vehicle from Roush and is where I will be doing my future vehicle purchases.

Wonderful Car Buying Experience

Lori and Christina made this car buying experience fast and easy. They were so welcoming and knowledgeable. We live two hrs from the dealership and arrived at 7:30pm. Lori and Christina stayed a little later to complete our paperwork and we never felt rushed into a decision. I would highly recommend them to anyone. You can tell they love what they do and we appreciate their flexibility. They are great people and we'll recommend them to anyone in a heartbeat. Thank you ladies for a wonderful experience! You rock!

Great team!

Our experience was fantastic! From the moment we walked in we were greeted and welcomed like family. Everyone helped out till our contact person was available to see us. I could not believe how interconnected each Rousch team member were in helping us. I wish I could remember everyone who helped us, there were so many! Our selection and purchase of the Honda Odyssey was so smooth and stress free! After working with Josie Middendorf and Mike Dunlap to help us to decide which trim to select and the finance paperwork, we felt like we were in wonderland! Josie then took us through a safety training on the equipment since we are technologically challenged. We couldn't leave until we understood the wonderful safety features so that we would have a safe ride. It was wonderful! I would recommend Rousch Honda, Josie and Mike for your next purchase!

Oh, happy day!

We finally found the CRV we have been looking for. Many questions asked, and all were completely answered. We appreciate the friendly and knowledgable help from Bill, and the others like Will and Linda, who worked with us. Having previously purchased an Oddessy from Roush we know what to expect, and it's all good. Our thanks to all.

Great Experience

Roush makes buying a car very easy. I went into Roush after exploring a couple of other dealerships and no one was better at answering all the questions I had about leasing for the first time. Shawn was a very low pressured salesman would recommend to anybody.

Great Car Buying Experience

Dealing with Roush Honda and Spyros is about as easy as one can imagine. Very committed to providing outstanding service as they guide you through their process.

Best of the 3 regional dealerships

Having to shop for qty 2 CRV-EXL, I decided to allow the best of the 3 local dealerships to win my business. I found Roush to be the best of the 3 for the following reasons:- worked with me on pricing- followed up by phone to make sure all is received an the process is moving forward- listened and addressed all my concerned- the showroom environment was more professional then the other dealerships- when my sales contact was busy when I came in, the other sales people addressed by concerns- I didn't feel the pressure and tension I felt at the other dealerships- The extended warranty was added value, even though price was met. This made my decision even easier.- the sales process was generally smooth.

Roush gets high marks

Best dealership around IMO. Very organized and up front with everything - never felt like they were pushing me to purchase something I didn't want or giving me canned sales pitches. Lori Strohofer in used cars was very thorough and helpful throughout the process. I've had very good experiences with the Roush service department in the past and that was the main reason I purchased from them again.

Quality Dealership

We recently bought a Honda Pilot and it was a good experience. They were respectful and polite and there was not any hassle or pressure to purchase additional unwanted items. The process was done very timely and efficiently...

Robert E. Farmer, 2875 Keystone Dr. 43209, 2015 Honda CRV

I had an appointment for periodic service and software update. The service people were polite and timely. A good experience. The cost was not more than estimated. The waiting area was comfortable.

Used car purchase

Roush Honda had a great selection of used vehicles in their inventory. This is our second used car purchased this year from Jim Hartsook, very knowledgeable professional. Jim listened to our needs and helped us get the vehicles that fit our family.

Lori is a rock star

I used the USAA Car Buying Service for the first time which guided me to the Roush dealership. Lori was my assigned representative who made this process seamless. She knows her Honda products, she is very patient, helpful and she walked me through every step of my first Honda purchase. This location has a great selection of new and used vehicles which are well maintained. If you prefer a Honda, start with Roush first because it will be your only stop and ask for Lori.

New Car Purchase

Just purchased a new Honda Accord. Bill Seibert has sold us 4 new Hondas over the years and the 2002 Accord I traded had been the best auto I have ever owned. Enjoyiing our new Accord and hope to have many years of reliable service out of it. Roush Honda is a great dealership and i look forward to having all of our service performed there.

Love our neighborhood Roush Honda!

Excellant customer service. Very friendly and knowagable. This is our second lease of a Honda Civic. We love the new 2016 Civic! Especially the body design and fast pick up and go.

Very helpful and understanding

Took the time and was understanding of what my wife and I were looking for . Did not pressure at all, and was ready and organized for when I returned to pickup vehicle.

Great experience buying certified used

Friendly, no-pressure salesman (Tim Potts) who took his time showing me several options of certified used Honda Odysseys (I had already narrowed down my search). He knew a lot about the vehicle and the various features and options. I was sort of putting off getting another car because I was worried about all the hassle and high pressure sales. Fortunately, this was a stress-free car buying experience and I couldn't me happier with my purchase!

Great place to buy a car...

Bought a 2016 CR-V here. The dealership was recommended highly by several friends who weren't wrong. Visited several other dealerships and the price and professionalism here were by far the best. Spyros Tabone was great to work with. He answered all questions and went out of his way to make our buying experience a great one. I would highly recommend Roush Honda and Spyros Tabone to anyone in the market for a new car. The coffee they serve there is really great too!

Excellent service

I worked with Spyros Tabone to purchase a 2016 Honda HR-V. He was friendly, knowledgeable, and took very good care of me. Since I did not have a trade-in, he even picked me up at home when it was time to pick up my new car. He spent time to go over the features on the car too.

Very happy with our experience!

Very helpful in finding us the vehicle that fits our family and budget. Send me pictures with in 5 min of our initial conversation. Less then a few hours we had our vehicle picked out! Thanks Jim!

Superb customer service

I owned a 2004 Honda Civic that suddenly developed very expensive repair problems after 9 years of reliable performance. I took the car to Roush Service Department for diagnosis and after their examination, they called me to notify me of all the needed repairs, explained the repairs, and gave a cost estimate. With the repairs perhaps over 2000 dollars and taking 2 weeks to be performed, I asked the service woman for advise on my options. She was wonderful in giving me advise and said she would recommend putting the money for repair into a new car. She referred me to the Service Concierge, DeAnna Thompson who called me the next day. I met up with Deanna and she worked out some of the details about the rental car payment, getting a turn-in appraisal for my older car, and introducing me to Shawn Risner, sales consultant. Shaun was personable, courteous, and very helpful in arranging test driving, explaining various options for the CR-V, asking what my time requirements were, etc. He never really tried to "sell" me a car, instead, he was a wonderful facilitator in helping me purchase a car that would meet my needs. Both Shawn and Greg (a new sales consultant shadowing) seemed devoted to helping me shop and buy a new car. Greg did a thorough job demonstrating and teaching about using the technology on the dash board/steering wheel, etc. When I needed a silver strip repainted in my car's interior, Shawn researched and referred me to a business that beautifully painted the strip. The sales consultants at Roush continue with follow -up after you purchase your car and are always available for questions and concerns that may arise after purchase. To make a long story short, Roush Honda provides excellent customer service in all their departments and buying a new car was efficiently facilitated by all staff. I feel that the dealership is very trust worthy and I highly recommend Roush for all your car needs.

Another outstanding experience!

This is the 4th Honda we've gotten through Roush dating back to 1993. Would still have the CRV to give to my 16 year old. But at 184,000 miles it was time to retire her. Our experience this time was just as spectacular as in the past! Great sales and support staff! And an AWESOME car! I love my new Civic!Thanks!

Outstanding!

Friendly, informative, thoughtful salesmen (David McCamon & Mike Brady), very fair trade-in (1995 Prelude-381,514 miles), expeditious financing (Richard Broderick) and great follow-up.

Knowledgeable and courteous sales person

My wife and I have now purchased our second used vehicle from Roush Honda. We received excellent service on the first vehicle from this dealership. Our sales person found what we were looking for on our second purchase and served us in a professional and courteous manner. We are very pleased and could recommend Roush Honda to anyone.

They help, I am so greatful

I was so welcome, very helpful sales people, Josie, Karen, John and Casey, I am so grateful, u guys went out of your ways, even though my credit wasn't that great u guys helped me.

Great experience with an awesome salesperson

My first time at Roush Honda and I've lived in the area for 40 yrs. I wanted a dealership close to home since I am 73 yrs old. Rough Honda met every expectation I had for a car dealership. Friendly, very knowledgeable sales person and the kind of car I wanted to purchase. Very satisfied indeed!!!

The easiest car-buying experience!

My mom has been buying her cars at Roush Honda for decades, and I recently purchased my second car from them. If anyone is the market for a new or previously owned vehicle, I highly recommend Roush. They will not do you wrong!

Great experience with a courteous salesman

Often times people give car salesman a bad wrap. I always had the conception that car salesmen were sleazy tricksters whose sole purpose was to sell you a car no matter what. My experience at roush honda was eye opening. My wife purchased a vehicle from Shawn a few months prior to my visiti today. She raved about how great he was. He was friendly, honest, not pushy etc.. We got up early today and decided to go car shopping with no real determination to buy. We just wanted to shop and gauge our options. We visited a few dealerships and decided to call roush to see if shawn was working. Luckily he was. We sat down with Shawn who explained our options to us perfectly. He did not push us in any direction or try to hard sell us. I had a trade in that was not in the best condition but shawn worked with me to get the monthly payment i was looking for. The manager john came out and shook our hand thanking us for the purchase. I highly recommend this dealership and its staff if you are in the market for a vehicle. If i could give them more than 5 stars i would but unfortubately i am limited to 5 stars. Thank you roush honda for discounting the perception that car buying is a hassle and car salesman are pushy.

Outstanding!

When I wanted to get another vehicle, I knew exactly what I wanted! As an active grandmother, I needed a minivan, and I also knew that a Honda Odyssey was my best option. I had owned one several years ago and wanted to return to this perfect car to let me carpool and travel with ease. We called Lori at Roush, gave her our wishlist and the date we needed it. We trusted her to keep us in mind and locate the right one for us. Within a short time period, she delivered! She called us when one came into the dealership that met, and actually exceeded, the list we had given her. We were at the dealership within an hour of her phone call and bought it! She nailed it! Thank you Lori! We love it and expect that it will serve our family well for years.

Car buying experience

Appreciate all the help given by Lori Strohofer. She was very knowledgeable of the Honda products I was considering. I will buy from her again.

Thanks Cameron Bryant

He was new on the Job. But he was very helpful,and did a good job.Keep up the good work. I only came in for service but bought a new car.

Lack Reliability

True to form, the service section of this dealer can never work your car in for service, no matter how immediate the problem. The story is always the same --- you can call for a service appointment that is two to three weeks out or you could perhaps leave your car here and we will work it in-- sometime! Oh, that would mean you are out of a car? Or driving a car with a safety hazard for 2 or 3 weeks? We are very sorry. It is too bad that we can't get good timely service from our local Honda dealer.

A fantastic buying experience - strongly recommended

Our shopping experience at Roush was quite simply superb - definitely the best car-buying experience we've had. Lee Cohen, our salesman, worked with us carefully to find the CR-V model we wanted, and he was professional and courteous throughout the entire process. We weren't pressured or given a hard sell, and we sincerely appreciated that.We're incredibly happy with our CR-V and will definitely be back to Roush next time we need a car. Cannot recommend this team enough if you're in the market for a Honda!

Josie

Josie understood my needs for a car. She knows her cars. 5 stars! Mike made sure I understood the terms. All paperwork clear and concise.

Completely satisfied customer

I was almost sure what car I wanted to purchase when I came to Roush. I had the pleasure of dealing with Cameron who showed me a few cars and offered me a book on the civic. I was not ready to make my decision on that date so I chose not to test drive a car. I did come back the next day after reviewing the book on the civics and took a test drive which completely convinced me that I wanted the civic. Casey was fair on dealing with the price of the car with all the options and add-ons that I wanted. Cameron is fairly new to Roush but will eager to help. Cameron answered all my questions and those he was not able to answer he did go find the answers for me. I am completely satisfied with Roush Honda and would come back to purchase another car. I would recommend Roush Honda to my family and friends as well as I would suggest Cameron as their sales consultant.

Super easy buying experience.

I am recommending this dealership to all my friends and family. We were impressed with how helpful Josie Middendorf was in helping me find a car and arrange for me to drive it home the same day. Rich Broderick and Joe Glomski were so professional. Roush Honda is great to work with. Thank you!

Our easiest, most pleasant automobile buying experience ever

Although we had a pretty good idea of what we were looking for in a new car, Bill Siebert was exceptionally helpful in helping us refine our choice(s) and patient/persistent as we encountered successive delays in our purchase plan.We greatly appreciated the professional, helpful and accommodating responses we received from everybody at Roush Honda.

Fully satisfied with service and competition

This is 3rd car I bought from Roush Honda. I recommended this dealership to my friends and my relatives. Everybody was satisfied and as I know planning repeats

The best place to get a car

I reached out to the dealership last week, regarding my tire tread being low. I was concerned due to leasing my Civic, that I would have to pay for new tires on my leased car (and my lease is up in 3 months!). Jeff Hape and Shawn Risner made sure that I did not have the expense of new tires and got me into a new lease with a '16 Civic. This is my second purchase from Roush, I've had fantastic experiences and would recommend this dealership (and gentleman) to anyone.

This was the easiest purchase!

I went in, knowing what I wanted. My salesman, Josh, looked it up, got my daughter on a test drive, and then he was relentless in his pursuit to find the exact car I wanted. He drove out of state to pick it up, and I had it within a week. The entire process was under 3 hours, and my 4 year old daughter and I were treated very well. I know I got an excellent price, and I love my car!!! (2016 Pilot)

Treated Very Well

I worked with Lee Cohen and was very pleased with treatment in the purchase of our CRV. Lee was very took all the time we needed and explained everything and answered all our questions with friendliness and patience!

Used Car Purchase

I have bought 2 used vehicles through this dealership in the past year. One purchase was dedicated to a used Honda Odyssey. The second was open and the rep helped identify a great option not previously considered. In both scenarios I was provided oppty's that were not on the market yet. The pricing, the entire staff, and the ease of closing the paperwork was great. I asked the rep to follow up with me 7 months after the first purchase and right on cue I got a list of vehicles within the parameters I provided. No pressure to buy more car than was needed and objective viewpoints offered directly relevant to the purchase decision. Lastly everytime I stop in they run my car through the car wash.

Great Experience

Purchasing my new Civic at Roush was easy and enjoyable. The staff was friendly and helpful. Low pressure sales tactics. Unparalleled warranty and service plan.

Great experience

Shawn was very easy to work with, knowledgeable, and very efficient. Would highly recommend him. He answered all of my questions and went above and beyond to help make sure my expectations were met.

Very Easy Process

I was apprehensive about buying a new car, especially as a young woman. Roush Honda made the process easy. I had already done the research and knew what I wanted and Roush gave me a great deal from the start; I was in and out of the dealership in about an hour and a half.

Extremely satisfied

A dealership is really only as good as the people who work there. LORI STROHOFER is an excellent example of what a salesperson should strive to be. THANK YOU LORI for being UP FRONT HONEST and not wasting our time with a bunch of the back and forth dealer games.

Josie!

I have to say, Josie Middendorf, gave us the best car-buying experience we've ever had! From the moment we met her, she was friendly, professional and went out of her way to find exactly what we were looking for! All without any high pressure sales tactics! We left the dealership feeling as though we made a new friend!

Large Inventory, Best price in town and very responsive!

The internet sales team was very responsive and Spyros was quick to provide quotes over email.The quotes were detailed, i.e. every fee was categorized, and most competitive amongst all the dealerships in town. Spyros responded to my queries, over emails, within few hours and made sure that all my questions were answered. Spyros spent ample time with us during the test drive and explained all the features in detail. Rich from the finance department was very helpful and helped us finish the paperwork in about 30 minutes.Spyros made the overall car buying experience very pleasant and made sure that we got the best deal. Even after the final sale, Spyros, has followed up with us multiple times to make sure that we were happy with the car. Thank you Spyros!

More than sales people!

I recommend this dealership to anyone, and if you're lucky enough to have Spyros Tabone as your dealer then you are in great hands!

Salesperson took time to explain key items in owners manual

I have purchased many cars previously and never have I had a salesperson take the time after the sale to go over key items in owners manual and explain programming features. Lori went the extra mile even after the sale to make sure I understood the features available in the car to me including service and maintenance.

Wouldn't hesitate to buy again or refer

Just purchased my 2nd vehicle with Roush and couldn't be more pleased. They make the process super easy and never have to worry for a moment that they won't do what they said they would do. Also had the vehicle I just traded back in serviced with Roush for over 6 years and was never disappointed with the service my car...and I received.

Fantastic Experience for First Time Customer

This was my first time trying out Roush Honda in Westerville, where I live, and it was a TOP NOTCH experience. From the salesperson, Josie, to the Sales Manager Casey, to the Finance rep Mike..everyone was polite, enthusiastic, knowledgeable, and sold me on a new Lease for my Honda Civic dream car, the 2016 Touring! Kept me appraised of all the details, made sure everything about the Lease deal was understood, went some extra steps to make my first time experience truly awesome! THANK YOU, Roush Honda! You won a new local customer!

Really good experience

Ray Moore was very helpful and professional. Very knowledgeable, easy to work with. Bought a Certified Used Car, CRV. and very happy with it. The cars, both new and used, workmanship and service shows when you walk in the dealership. Really excellent experience. Would highly recommend to anyone.

Excellence in customer satisfaction!

After researching cars and visiting dealerships I decided on a Honda. Bill and the Roush team treated me with respect and a genuine concern for my satisfaction. I work with customers on a daily basis and I have to say that this team is the friendliest and most welcoming I've encountered. The entire process was seamless and stress free, and I love my new CR-V and "Honfidence" package provided by Roush. I will definitely recommend Roush Honda to anyone shopping for a vehicle. Great experience.

2017 Honda Accord Sport SE

Jeff Hape was excellent to deal with very professional and helpful. My new car was inside waiting upon arrival, spotless inside and out, full of fuel, and ready to go. I actually flew in from out of state having purchased the car over the phone with Jeff Hape. Jeff went through all of the cars features showing me how those features worked. The paperwork was easy and painless. Excellent overall experience!!

Roush Honda - great local place

Shawn and team were very professional - lots of passion for doing the right thing by the customer. The Honda Pilot is super. Very professional and would recommend for any future car buy.Ben PrichardWesterville, OH

They had exactly what I wanted to purchase

I'm very satisfied with my purchase. The staff members are great to work with. I would definitely recommend family and friends to this dealer.

Chris and Casey

Casey and Chris was great to do business with the 2 of them and I was not there all day long like at other delear ships I can't wait for the next 3 years to go buy so I can go back to Casey and Chris t

Welcoming staff and great first experience

I originally walked into Roush with the mindset of browsing options and seeing what kind of pricing I could get, so that I could look around at other places also. Spyros was very nice and accommodating to us in every way possible. Spyros first welcomed us and allowed us to test drive one of the vehicles we were interested in. Afterwards, Spyros was very honest with us which allowed for us to have no questions left unanswered. We felt like we knew all details involved throughout the whole process. I left that night and came back two days later to finish the deal. Spyros truly was there for our every need. Thanks again Roush Honda!

Pilot touring

Hard vehicle to get your hands on but I'm very happy with the the vehicle and the dealership. This is the third Honda I've purchased from Roush and keep coming back because of the great service. Salesman Shawn Risner was excellent.

Great Experience Over 10 Years

We bought our 5th car from Honda since 2005, a new 2016 Honda Pilot. The dealer experience to purchase vehicles is outstanding! For all our cars, we also exclusively use Roush Honda for service, which keeps us coming back.

Great experience

The employees were friendly, courteous and helpful. They answered all my questions. They gave me space and time to make a decision. I would encourage anyone I know interested in purchasing a Honda to go to Roush.

Wonderful Service

Shawn Riser has helped us buy 2 cars. He makes the process as easy and stress free as possible and goes above and beyond to answer questions and make sure we are comfortable with the car, paperwork, etc....

It's ALWAYS great dealing with Roush Honda!

I lease my Hondas (have for years!) and responded to a card from Shawn Risner that it was time to begin the process of deciding just what avenue to take since my lease was nearly over. I talked with him several times on the phone and then went out to Roush to discuss my options. He was great, answered all my questions, and took me to look at new cars. I was then was in the neighborhood and made a surprise visit. Shawn was busy with another customer and David McCamon picked up where we had left off. I happily walked out of Roush later that day with my new lease, a beautiful CRV! I totally appreciated the efficiency and transparency of everyone there!

The way it should be.

Here are just a few things I enjoyed about my experience. +Friendly and helpful employees at the front door to great you. +Clean dealership where employee pride is obvious. +Hassle free conversation about the actual deal on your car. +Great offer out of the gate. +Quick and efficient delivery of car proving everyone's time is valuable. +Interest in relationship building for future purchases. Highly recommend.

Spyros was a pleasure to work with...

Spyros was at all times a true professional in his conduct, knowledge and service. He was patient and courteous in addressing all our questions. He went out of his way to find us the car we wanted and made the whole purchasing experience a positive one. We will be looking him up for our next Honda vehicle.

Warm and Welcoming

From the start of communicating with Jeff Hape through email, I felt like I was getting a very personal experience. He walked me through every step I needed to take in order to get a new car and answered every single question I asked (which, believe me, was a lot). Once I got to the dealership that evening, Jeff recognized me even though we had never met before which made me feel like he did his research to try and get to know me as best as he could. He was incredibly patient and helpful throughout the entire process of trading in my old car and starting up a lease for a brand new Honda Civic! He even asked me what color car I preferred (interior and exterior). I also met with Karen Mathews to go over all of the financial aspects of leasing a new car. She was also very kind and helpful. She even stayed late to help me with all of my paperwork! Overall, I thought my experience at Roush Honda was warm and welcoming. I never felt nervous or out of place during my visit and look forward to going back there for regular maintenance and car check ups.

Great Experience

Great experience at this Honda dealership. Went in to buy a car after dinner, wanted to match a price and it went very smoothly. Very good staff to deal with and no pressure.

Very knowledgeable salesman.

I have never encountered a salesman as knowledgeable and as helpful with all of the many features the car has to offer. Bill spent a lot of time going over everything and trying to help us understand how everything works. He is on call for any further assistance.

Truly enjoyable experience

Roush gave us the lowest quote of all the dealers we visited - we were astonished! Our saleswoman was very knowledgeable and helpful. We look forward to a continued relationship with Roush.

wonderful & worthy buying experience

I bought a used Honda Odyssey from Roush Honda. Sales gentleman Vince Delviscio was great. He had all the knowledge of the car model. His patience is highly appreciated for answering all my novice questions. In the journey, from first sales call to real sale to post sale support, he showed great professionalism and helpful in all the ways. Everyone in the office seemed so professional. The cars they sell looked really in good condition. I bought the van only by test driving it, didn't need private inspection. In a week after we bought, we went on a long trip which we enjoyed the most. Car made the trip wonderful in the mountain roads. A big thanks to Vince. Roush Honda rocks.... They are the best....Bala

Excellent car buying experience

We went in expecting to test drive a CRV and then had plans to go to a Nissan Dealership and test drive a Nissan Rogue. Once we drove the CRV we really liked it. Shawn Risner was very friendly and was very willing to work with us in meeting what our expectations were for paying for a new car.We actually walked away with more amenities than we had planned to get in a new car. We would highly recommend this dealership and working with Shawn. Everyone we encountered at the dealership was very friendly and nice to work with.

Excellent staff!!!

The entire staff at Roush was very helpful and knowledgeable. They were willing to work with us to achieve what we wanted in a new vehicle at a great deal. Our experience at Roush was great!

Laid back way to sell cars

They made this so easy and saved me money too. I would recommend them to anyone who is looking for a car to come see Lee and all the sales staff there!!!

Best choice for us

Linda was great to work with. She quickly answered all my questions through email or phone call. Within a few days I had a great vehicle at a very competitive price.

Bought my third car from same salesman over 12 year period

By saying this is the third Honda from Leigh Daniels says something in itself. This time I went to two other Columbus dealers before getting a quote from Roush and Leigh gave me a quote thousands below the others. I particular like the plan where if you pay about $175 you get a loaner when your car is serviced for only the price of the gas. I sent my son to Leigh when he wanted to buy his first car but he had his heart set on a Toyota and Leigh could't help him with that. You know how kids can be. Oh yeh, I'm not a relative of any Roush employee!

Professional, friendly, patient and complete.

We were so happy with our experience at Roush Honda and our salesman Lee Cohen. He was so patient , friendly, courteous and professional. We would recommend Lee and Roush to our friends and family.

Great Dealer

I recommend Salesman Ray Moore at Rouch Honda in Westerville Ohio. He answers all question and addresses concerns to satusfaction. Ray is knowledgeable and thorough and really made buying a car painless. I was left feeling great about my decision to buy.

Real -Pleasant Experience

I am a real pain in the A$$ with car salesman (for way over 50 years since I purchased my first new car in 1965). But this has been a real fun and pleasant experience, everyone I meet from the receptionist, the person doing the paperwork, and other salesman were friendly people. My individual Salesman Spyros Tabone couldn't have been any more pleasant and informative. He is a great representative of the Honda product. I guess I was real lucky finding this dealership, and plan on returning when the time is right for a new automobile. Thank you Spyros and the Honda Team!

My Experience Buying Honda CRV...

This is great place to buy a new car. Well, I was visited Lindsay Honda and there customer server is too bad. Hence, When meet Mark Zolendziewski sales person help me lot and made us comfortable. Also explained all my question. So, I recommended all my friends to visit Roush Honda for buying new or Certified cars. they are very experience and responded all question. My Special Thanks to account team explaining all loan details in detail. Thanks again, I'm proud to be your customer... look forward another car deal near future ...:-)

Excellent everything!

No high pressure. Wonderful people. Quick and efficient. Excellent everything.Josh and John are very friendly, helpful, and do not pressure you at all. We highly recommend them and Roush!

Satisfaction

I am now the proud owner of my third Honda purchased in the last 6 years from Roush Honda in Westerville, Ohio. I recently purchased a Honda CRZ, this car caught my eye when we purchased our second Crosstour over two years ago. Roush is a "top rated" dealership in our minds and our Sales Consultant, Richard Miller, has always been there for us when we have a question. The only down side is when we are due to replace the Crosstour we have to consider another vehicle since Honda has stopped making the Crosstour. We have already looked at the Pilot which most likely will be our next purchase in a couple years. Their Service Department is top notch and very professional and thorough in their work. We are very happy with our Roush relationship and Honda!

No funny business. Delivered on promises. Fair Price.

I traded my car in and they were fair and honest. Jeff in used was upfront. I had a small problem with my car and they fixed asap and gave me a loaner. Thanks.

Best price on a 2016 Fit

Roush Honda beat the quotes I received from other dealerships with very little hassle. Sales person Cameron Dean was very easy to deal with. A painless experience.

Leased a vehicle

1st class customer service and value. Josie was professional and easy to deal with. We worked the terms and she followed through with every aspects of use.

Thank you Roushhonda!

I very much appreciated Mr. Miller's patient, kind and personable approach during the sales process. Both he and Roushhonda should be commended for their high level of professionalism, their belief in their product and making the sales process flow smoothly. The Honda Civic's ride and handling seems to just get better. It is a delight to drive!

Special Touch/Family Feel--Thank you Spyros!

Spyros helped my daughter purchase her first new car--a Honda Accord. He has a personality that is so calming and trustworthy-I thoroughly enjoyed the experience! His priority was to provide my daughter with all the purchase options available, and then narrow down what worked best for her! We considered CPO, New and Lease and all sales members showed us high energy and commitment to providing us the choices. My daughter chose the Lease. Her first car experience was affordable, exciting and stress free--all because of Spyros and Roush Dealership. Sypros even earned extra kudos by adding the small touch of taking her picture with her new car...We will be back! Thanks Spyros, Richie and Karen!

Love my new Accord!

I am so happy with my 2016 Honda Accord EX-L! Cameron Dean went above and beyond to find the exact car I was interested in and had it at the dealership within 2 days! I couldn't be happier & highly recommend Roush Honda!

Bought new 2017 Honda Accord Great Experience

We bought a 2017 Honda Accord. It was a great experience. Very professional and high quality people.For sure will buy again and service the car at Roush Honda, Westerville Ohio.Spyros, Casey and Karen were pros and made the process very easy.ThanksBill Tomko

Great Customer Service

Josh Wiswell made the experience so simple and quick. I purchased a CRV - my first new vehicle in 20 years. Mr. Wiswell made the process so much better. No pressure, no running back and forth with the manager. I was in and out in a couple of hours with my new vehicle. Thanks to Josh and Roush Honda for a great experience.

Purchase of 2016 CRV a pleasure.

I purchased a CRV EXL from Spyros at Roush Honda, and the experience was absolutely no pressure. Spyros was very knowledgeable and a pleasure to work with. I highly recommend this dealership!

Awesome service, great atmosphere!

After car shopping for what seemed like forever, I narrowed down my search to a particular model. I found a few cars of the Honda Accord EXL I was looking for online at Roush, so my husband and I trekked the two hour drive and called the dealership along the way and spoke with Richie Phillips, and he met us when we arrived. He remembered a car that they just got in, matching exactly what I was looking for, down to the the color and desired specifications I wanted. Alas, he pulled around the perfect car! One test drive and I was sold! Not only was it a great match, Richie was completely professional and worked with us in the deal, and made this a fun experience! Thank you Richie, we will definitely recommend you, and your company, to our friends and check in when we're ready to replace the hubby's car!

The most comfortable auto purchase we've ever made.

We knew what we were looking for and had done our homework, but hadn't purchased a car for 8 years. Things have changed and Lee did an excellent job of explaining what had changed and how. He introduced us to all of the new technology and helped us setup everything. I don't know what else we would have asked of him. Will, likewise, explained what had changed in financing and protection plans. He was able to help us understand the options we had without making us feel pressured. We didn't have to talk with any management to make our deal. Lee and Will handled everything. We had purchased a couple of vehicles from Roush and then skipped them for one and we are glad to see they are just as professional as before. Maybe they are even better.

Great car buying experience!

Roush Honda has found a way to turn the normal harrowing, nerve-racking experience of buying a new car into a fairly pleasant experience. Hondas are great cars and this particular dealership stands head and shoulders above the the others. Get a Costco membership first.

It was a very positive experience.

Our salesperson was very informative without pressure to have us purchase a car that we were not interested in. Brooke Diedrich made the experience of buying our car a positive one.

Great experience buying a new car!

We bought a new Honda CRV from Bill Seibert at Roush Honda in Westerville. We couldn't be more pleased with the professionalism Bill demonstrated with us during the buying process. We love our new car! Thank You Bill, Karen Matthews, & Roush Honda!

Thank You Richie Phillips

We wanted a previously owned Honda Accord with low mileage, had specific colors in mind, and wanted to be within a certain price range. We chose to work with Richie Phillips based on his excellent reviews and now we know why he was highly recommended.Richie was professional, understood our needs, and didn't pressure us to purchase just any vehicle. He found the perfect Accord and called us immediately. We highly recommend Roush Honda and Richie Phillips. We also plan to have him help us with our next vehicle purchase.

excellant buying experience

The people we dealt with were knowledgeable and courteous. I didn't need to be sold on the car this is my fifth Honda, just needed some faith restored in Roush Dealership and they accomplished that and beyond.

Mark Zolendziewski & ROUSH Honda are AMAZING!

If you need AMAZING customer service, this is the place you want to be. I purchased a New Honda Car from them.First, the sales person Mark Zolendziewski is JUST AMAZING!!!! I think that word will cover everything. He makes you feel as if he is your brother and walks you through your needs before you could even think about it. Also, Roush Honda gives special discounts (AMAZING discounts) if you are a costco member.Their rate is just superb that you would keep your mouth shut coz you just can't bargain further. The Delivery coordinator Rich Broderick is amazing too. They have a lot of packages available to pick and choose on your auto loan, services and repairs TREMENDOUS discounts using "All State" service contract etc. This is a dream come true dealer place. They do VERY HONEST business and no hiding but ALWAYS VERY TRANSPARENT and CUSTOMER FRIENDLY

Excellent experience