Roswell Hyundai

4.8
Overall Rating

Customer Service: 4.8 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


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First Car

4.8
engelhardemilee on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was my first time ever leasing a vehicle and it went very well, the girl that helped me get it was very nice and informative and helped get me into the car I wanted.


Excellent customer service

5
maxkathy on 11/16/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were very impressed with the way our sales professional, Jordan Hernandez, assisted us with our purchase. He answered whatever questions we had and found out the answer immediately if he wasn't sure. Since the color of vehicle we preferred was not available on the lot, Jordan immediately located exactly what we were looking for. He explained everything about the electronics and all the bells and whistles on the car so I felt confident about operating it as I drove it from the lot. All the different managers came by the desk and introduced themselves during our time at the dealership. Everyone was cordial and accommodating. We were appreciative of the factory rebates and manager's discount that were offered to us. We were completely satisfied with our experience.


Car purchase

5
rldixon82 on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I loved every minute and the sales rep Julya Rogers was very very helpful! I would definitely refer my family and friends to her at Roswell Hyundai


Best car......ever!!

5
jdbarr99 on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Knowing our credit wasn't too good, we didn't get our hopes up. Expecting a mediocre car with high payments. Boy, were we surprised! We got a beautiful car with affordable payments. A.J. and Mike made sure we got the car we wanted and within our budget. We were well taken care of. .....thanks guys!!!


Return customer

5
lridgway on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've purchased two vehicles at this dealership in the past 6 months. Extremely satisfied with the knowledge of sales staff, very happy with the ease of the finance process. Will definitely return and tell others of the positive experience. Smoothest car buying experience in my life. Thanks Roswell Hyundai!


great work

5
bubmccray on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

all personnel at the Roswell Hyundai greeted us with a smile and was very helpful. if Ihad do it again would have no problem going back to Roswell Hyundai. Thank again AJ.


20q6 tuvson

4.8
nlk69emeralds on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I am a returning customer. This is the second vehicle I have purchased. EJ has been my sales person. The business is very professional, friendly, and knowledgeable. I would recommend them.


Great job at Roswell Hyundai

5
jessjones72 on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jordan with Roswell Hyundai did a great job and was very thorough and professional throughout the whole buying experience. I will definitely be back for all my service needs.


Roswell Hyundai great customer service

5
medranoj10492 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in not thinking I could get a car came out with a brand new car Jordan helped us get all the paperwork we needed to make it happen great customer service.


Satisfaction

5
davidcook01 on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Have been very satisfied with all our purchases. The customer service department has been great with the scheduling routine maintenance and checking any item we had questions about.


Great Service

5
norma_molina17 on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you want excellent service with friendly staff I would definitely recommend Roswell Hyundai! They met all of my car needs and offer excellent prices.. I love my new Hyundai!


Greta job

5
marine_bro06 on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealer was very nice. It was clean very well kept together. Everyone is very nice and professional and took great care of me and my family


Excellent Service

5
nmwiner2010 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service, very personable.I would return to Roswell Hyundai and I would recommend friends, co-workers, and family to go there. I have been working with this dealership for 2 years and they are fantastic.


N/A

4.8
bethany_johnston41 on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great Service. I would recommend friends and family to the dealership. I do think the follow up calls/questions can be too much and a little bothersome.


Excellent

5
leah.hernandez07 on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership was very good and friendly didn't take long like my other experience from other dealerships they helped me more then excepted that thank you all..


My go-to-person Jay

5
donella.shanor on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always enjoy going to the dealership when I take my car for check ups etc. Jay always greets me if he sees me and makes sure everything is taken care of and I trust him. He also stays in touch with me monthly, The rest of the staff is friendly, knowledgeable and courteous.


Great service

4.6
jesedillo on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Roswell Hyundai exhibited professionalism and demonstrated a vested interest in the community. I enjoyed the no pressure of the sales and the candid conversation of car buying. Overall a good experience.


Great

5
axelsalinas2 on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good customer care, great service, good environment.. Great dealer to work with, overall great expirience very helpful and very respectful and polite. Great vehicle knowledge.


I love Hyundai motor

5
tericunningham37 on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Hyundai is always great, everyone there is so helpful and kind, i will always return to purchase my vehicles of trade ins


Excellent service

5
nduran0 on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything went well. We had a vehicle picked before we spoke to anyone. Went for a test ride and then went in to purchase. Very professional team


2017 Hyundai Elantra Purchase

5
sammyedelarosa on 07/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with my experience at Roswell Hyundai. My salesman Jordan Hernandez was very helpful, patient and very polite. I will recommend Hyundai to my friends.


Thanks!!

5
anacleveland on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was excellent and I felt really well taken care of! I will definitely come back in the future! Thank you for all the help!


Roswell Hyundai

5
conraddeanda on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Perfect staff and I got the perfect SUV. I love the staff at roswell Hyundai. I will be back corny next new car and will recommend to everyone I know.


Troublefield-2016 Sonata

5
vickiegerace on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My overall review of my experience at the Roswell Hyundai dealership has been nothing short of great and I would definitely recommend others to go see them


Amazing!

4.6
kennawortman33 on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I had an amazing experience! Went in late at night and they still made sure I had the car I wanted! They were very nice and helpful.


Great

5
outlawsforlife1996 on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the best dealership that i have ever been to couldnt find a car anywere and came here in they put me in a nice car that i really like


Easy experience

4.8
lridgway on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bought the Hyundai because of the current incentives and financing options, as well as the warranty on their vehicles. Staff was friendly and helpful. Process was smooth and easy.


REVIEW

4.6
srbeatle on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Everyone was very nice, friendly and helpful. This is the second vehicle I have bought from this dealership, even though I do not live in the same town as this dealership. This is my 2nd Hyundai.


Excellent

5
srikanth.ponnada on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was excellent experience dealing with Johnny and David in purchasing my vehicle at Hyundai. They both are friendly, knowledgeable and excellent people. They made the process of purchasing vehicles a smooth ride


Go See John Tubbs

5
vicentedelao on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would, and have recommended several people to john he is very professional. He listened to my needs and wants and kept me within my budget! He and James Collins make a great team! Go see them for your next purchase at Roswell Hyundai.


Just what we were looking for!

4
mmustang75 on 06/09/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

We looked around for a veloster and Roswell Hyundai had plenty of options. This is our second time purchasing from this dealer. We will continue to be repeat customers.


Excellent experience!

5
ariellegreen03 on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay was excellent. He helped answer all my questions and made this experience remberable! Everyone there was very kind and changed my view on a car buying experience. Thank you Roswell Hyundai!


elantra purchase

4
mdsheldon on 06/03/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Roswell Hyundai were professional and polite as expected. Ej Salcido was very helpful in explaining features. Would send friends and associates to Roswell Hyundai to buy a vehicle.


Great

5
ghooser59 on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people at Roswell Hynda where very nice and friendly and very helpful very honest very professional Tara really knows all about her products she was very pleasant to deal with.


Excellent Service

5
angie.facha32 on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly customer service. Absolutely love my new car. I recommend this dealership. Very flexible with the payments. Wish it was closer to my town. Thank you.


Great Experience

5
courtney06fannin on 05/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Loved the staff and experience I had very professional and kind. I was pre-approved for a vehicle and they help me find my perfect car I love it! They will definitely have my business for a very long time.


Very good

5
tinajay_1999 on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience I got with me buying the car was very good. I would recommend this to my friends and family members. The sales lady that help me with my car her name was Tara she did a very good job. I would recommend her again.


Great customer service

5
queen_bee1990 on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales person worked with me well and understood my situation I was in. Not only did he get me the car I wanted achieved the goal of getting me the payments I can afford.


Love the dealership

4.6
lucero203 on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Always smiling friendly service never tries to sell you what you don't want or need very helpful in the car buying process never felt bullied or uncomfortable during our times there always nice


New Car

5
fflook on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Experience. New car was delivered clean and in good condition. I would do business here again and will most likely return for normal maintenance on the vehicle.


The dealership

5
joe.vega11424 on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was very great to get this car from Hyundai I'm very satisfied as a car buyer the sales representative was great to offered me something took very good care of me while he was getting all the paper done


An excellent team

5
bigmerle95 on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone that I delt with at Roswell Hyundai greeted me with a smile and were courteous professional and attended to all my needs and took out the the troublesome stress that can come with buying a new car and made me feel right at home.


Great

5
bernicequiroz196 on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Martin Teran presented excellent service. When I walked into the dealership, I wanted to get in and out, and the dealership certainly made that happen. Having three little ones is always tough when purchasing a car, but this dealership was sincere and helped.


2016 Sonata Review

4.4
ymaese40875 on 04/27/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

My overall buying experience was better than anticipated. I would say the customer service was great, worked with my hours, however, I feel that Hyundai should offer vehicles for purchase that are at the current location to avoid excess mileage on brand new vehicles. No one wants to purchase a brand new vehicle with 500 miles already accrued.


Great experience overall!

5
beccaj_2 on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in looking for a used car that would fit my budget, John listened to everything I had to say and put me on a vehicle that exceeded my expectations, more features and at a lower cost than I had expected! This is definitely the right choice for me!!! Thank you John Tubbs and Roswell Hyundai!!!


Not good

2.4
kvalenzuela1973 on 04/20/2016

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

I am happy with my car just not the dealership, that is really all I have to say about my experience buying my new car.


As expected

5
jrlawmedia on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was friendly and my sales people really covered all the bases about what I was interested in and leading me in that direction. I really didn't know what I wanted in creature comforts and they were very patient while I figured that out.


1st time buyer

5
kimberlyhidalgo23 on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

For purchasing my first vehicle I'd have to say that the employees at Roswell Hyundai were very helpful. They took their time and helped us in every way they could . Thank you very much, I love my new car!


Excellent Service

5
mizsuzy1 on 04/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the beginning to the end of my experience I was treated with kindness and I will be back in the future. I will recommend this dealership to all my friends and family.


Roswell hyundai experience

4.6
2roscoe65 on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Had a good experience at the Roswell Hyundai dealership service was great everything was quick an explanatory no stalling or delaying a good job by the Hyundai team overall


go see John tubbs

5
kylagaytan0928 on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Tubbs provided excellent customer service. He got me into a vehicle that was even better than what I expected! My vehicle was in my budget! John Tubbs and James Collins make a great team diffently will refer them to my friends and family.


Awesome

5
idjej31 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love my new car, had great service and was out of there within reasonable time. Martin did an amazing job. Coming back for sure no doubt about that. Feels good to have a new car and that it felt really easy about going in and the staff just did their job so quick and easy. Glad I had an overall great experience hope everyone else does as well. Thanks Hyundai Sonata


Excellent

5
norma_molina17 on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is great! Friendly sales team and very professional. I would definitely recommend them. I absolutely love my new car! Thank you Roswell Hyundai


Great service

5
acrespo443 on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service I received at Roswell Hyundai was great they knew what I was looking for found one in my price range and helped me get into that vehicle. I will always return in the future to get another vehicle from this dealership. Thank you for the great service


Excellent customer service!

5
paige.smith101 on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was extremely pleased with the service I received customer service was great, the finance department was quick and accurate I would recommend any one to Hyundai!!!


Truly exceptional service!

5
lilballa456 on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was great and met all my needs! I had one of the best experiences purchasing a vehicle through Roswell Hyundai! Thank you all for helping me get a great vehicle!


Delightful & Fun

5
jdlewSader95 on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales representative, Jay Gonzalez demonstrated a professional demeanor while being open to questions, quickly addressing all my concerns. Mr. Gonzalez was more than pleasant and kind and was in no way put off by my ignorance of the product or the purchasing process. I was impressed with, not only his willingness to help me with the answers but his 6th sense in anticipating questions I didn't know to ask while offering information he knew I would need. He immediately made me feel comfortable and at ease with his winning smile, wit and informative responses. Mr. Gonzales was personable taking the drudgery out of the equation, actually making the experience fun. He also took the time to introduce me to those in the dealership I would be dealing with in the future. All in all a delightful experience.


Go see John Tubbs

5
srenee_06 on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would, and have recommended several people to John he is very professional. He listened to my needs and wants and kept me within my budget! He and James Collins make a great team! Go see them for your next purchase at Roswell Hyundai!


Great service

5
cottonman22 on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Outstanding customer service. No problems whatsoever. I highly recommend Roswell Hyundai and John Tubbs to anyone looking for a quality car buying experience. Thank you!


Customer service

4.6
bev_gar7 on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Customer service was great, answered every question I had. Was able to work within my budget after trade in and down payment. Was extremely satisfied with car salesman as he went over all the exciting features of our new car. Plus the free oil changes for a year! (:


2016 Sonata Sport

4
wardfamily0 on 03/29/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

My dealings with Roswell Hyundai dealership were very positive. Except for the one part where I was not given credit for my trade in, but that was fixed.


wonderful

5
aguilarjacob259 on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was quick fast and easy I didn't know it was going to be that easy to get a car and Tara was so good she explained everything perfectly


Great Experience!

5
bparham112909 on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A great experience over all we definately couldn't have asked for more! Thank you all. Time efficiency was outstanding, they were all so pleasant and helpful and we left very satisfied customers.


Happiness

4.8
ljanssen41 on 03/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had to downsize on my payment due to the oil field business slowing down. I was bummed! Hyundai made my unhappiness turn to happiness.


Wonderful

5
price_pm on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service was great they were very helpful and courteous. It was a good experience. I love my new car. And I would highly recommend this dealership to my friends and family. Thank you Paula price and Michael Harvey.


Great job

5
taraleighkurtz on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Did an awesome job loved the staff will recommend to everyone. The pricing is straight forward and the ease of financing was awesome with a great rate.


equus

5
treadwellds on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We really do enjoy driving our new car. It was a perfect choice. It could not be more comfortable. Our salesman was very through in showing us all of its features as well. Finance explained everything very clear. Thank you


2016 sonata

4.2
cristianamato28 on 03/17/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

As soon as we got there Sam greeted us me offered drinks and asked if we needed anything to make our visit comfortable. We found exactly what we were looking for and got to drive home with it


My new car

5
nevs1440 on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great buying experience and very satisfied with my new vehicle , I will definitely will recommend this dealership for their great service and the help they offered me to get this car that I really need for my daily needs


Very good service

4.8
mariaapodaca208 on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very friendly staff! Pleased with the service. Will reccomend Roswell Hyundai to my friends and family. Very pleased with the service provided to me. I love my Hyundai Sonata


10:57 a.m., Saturday, 3/12/2016

4.8
lonnainroswell on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Stated it all before, but I will reiterate: We are most satisfied with the care and concern shown to us in our leasing process. Roswell Hyundai is a company with whom I would return to in the future.


Almost a great dealership!

1
Michelle Horton on 01/29/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Roswell Hyundai was a good dealership till it came to the service department. They are so rude! I've been having trouble with my tail light and it's going to be a week before they can get me in. That's ridiculous! I wish i knew how this service department was before I bought a car from them. and I only have 2 years left of payment:(. Just might trade it in just because ofthe service department. it sucks but i dont want to feal with rude service employees for the rest of my life.


An excellent experience.

5
CARLTONDIXON51 on 12/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I think this Manager and his employees are probably the best group of people I have ever dealt with when purchasing a vehicle. I hope to move to Roswell in the near future


love it

5
ARCELIAPERALES.AP on 11/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

had a good experience shopping there for all my vehicles every time I've been there people have been polite and goodI will definitely be sending people your way


Best Sales Person Ever

4.8
LAWANNAHOLLAND8 on 10/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The sales person was knowledgeable about the vehicle and did the BEST JOB EVER of selling me on the vehicle. She showed me all the workings of the car on day one during the test drive. She was personable, professional and enthusiastic. She is a 10 plus. Information she provided to me made all the difference in the purchase and purchase experience. However, having finally found the vehicle I really wanted, in the color I wanted, I was disappointed that I could not purchase it due to paint damage. I had to change my mind on the color preference in order to have the vehicle I wanted. Additionally, I had planned to finance through USAA car buying program but learned that I had misunderstood the program, per pricing (they had priced a Tucson without sky light, etc). I was able to get a much better interest rate by going through our local bank. The dealership helped me realize this and obtain better financing. The finance lady was a huge help with the entire finance deal. Ultimately, I was happy with the payment. She was helpful, friendly and efficient.


Great people!

5
AMC.15.ASHLEY on 10/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

EJ was the gentleman that assisted us and he was great. Roswell Hyundai in general was just a great atmosphere. This was my first car to ever purchase and they made it a great one!


Best dealership experience

5
AFARADO230 on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were extremely pleased with the service we received. Everyone was extremely professional, they listened to exactly what we wanted, and where other dealerships said no or gave us outrageous prices, Roswell Hyundai got our payment lower than we expected AND sold us a brand new fully loaded hybrid vehicle that has turned out to be the best car we've ever owned. We definitely will be sending our family and friends to the staff at Roswell Hyundai, and will go there first in the future. It is apparent that they have higher standards for customer service than other local dealers and it is greatly appreciated!


Grool

5
ALYSSE_MENDEZ on 09/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Roswell Hyundai was great and the people were very nice. The car i got was just right for my daughter and I.


Well organized

3.8
VERICA_SALINAS on 09/16/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Ej helped find a car I was really interested and help me get approve with a payment I was comfortable with. Did a great job


Getting used to my new vehicle

5
ELVAPERALES04 on 09/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Loving my new vehicle even though I like standards. I'm still trying to get used to the rear view camera but will take time I suppose.


Our Santa Fe purchase

5
SLLOVELESS2003 on 09/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our second new Hyundai purchase from Roswell Hyundai. The sales staff and service staff provided excellent service. Keep up the good work and we'll keep coming back.


Beat Car Experience Ever!

5
TEAMOT on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked in after looking at some cars and they met me at the door, not in the parking lot. They didn't haggle me at all. I gave them a price that I needed and they met the price. Got the price lower than expected and more features in the car than expected.


Great experience!

5
JILL.GM on 08/19/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Everyone was really nice. They were not pushy just helpful, knowledgable and very friendly. The Dog was unexpected but really sweet we loved him! The car is beautiful and comfortable. This is the second time I have purchased a new vehicle at this dealership and if the need arises I will again.


Everything was very good.

4.8
LINDATIPPIN on 07/17/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I normally hate to go buy a car, but my experience this time was great. The time it took and the way everything was done, I was very pleased.


Thank you for a great experience!!

5
DonaldPorter on 12/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were so impressed with Our sales lady we actually bought two vehicles. A new 2014 Santa Fe Sport and a certified used 2013 Sonata GLS. They did everything to make our purchase most excellent . Part of the deal was to install a hitch on the Santa Fe, and the Service department has been prompt, polite, and a pleasure to work with. Thank you to our sales lady, the finance department and the service department.


I enrolled in a Consumer Report Build and Buy program to...

1.8
NMPotter on 05/12/2011

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 2.0 Overall Experience: 1.0

I enrolled in a Consumer Report Build and Buy program to buy a new Elantra, and Roswell Hyundai gave me a quote of $100 below Invoice. However, they have no stock. A week later, I called and they have new stock. I got an offer that honored the original price quote and received a email confirmation. I told them I will drive to the dealership the next day (200 miles away) and went to work with my credit union for a loan. An hour later, I received a call from Roswell Hyundai. A guy who introduced himself as Jay, the new General Sales Manager told me they cannot honor the price. "Due to the high demand and increasing gas prices, the owner instructed that we cannot sell the model below MSRP." That was a difference of $600. I reasoned that I was provided the quote a week ago and even received a confirmation the very day. This is business etiquette issue and breaking an agreement. Jay said he is acting on order, and there is nothing he can do. I then called the original Sales Manager I dealt with, Russ, to remind him of the written price quote. He apologize, but said that the car is so hot, they cannot sell it at the price they quoted earlier. He offered to reduce the price by $240 from MSRP, but it was still $340 over this written "guaranteed" price. It is disappointing that an hour after providing an email price guarantee, Roswell Hyundai dishonored the quote. I did not want to do business with a dealer that does not keep its promise.


$33,185

Mileage: 0

Color: Gray

Transmission: Automatic

Body Style: Pickup

City: Roswell, NM

Engine Type: 2.5L gas

$42,465

Mileage: 0

Color: Black

Transmission: Automated Manual

Body Style: SUV

City: Roswell, NM

Engine Type: 2.5L gas

$34,340

Mileage: 0

Color: Gray

Transmission: Automatic

Body Style: SUV

City: Roswell, NM

Engine Type: 2.5L gas

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