Ron Westphal Chevrolet

5 stars isn't enough

Shawn was super nice and helpful, didn't gave me the run down on the car I was super interested in, but we also explored other options; however he wasn't pushy about it whatsoever, which I greatly appreciated! I'm the end I got the car I loved and Sahwn took care of me the whole time, and explained each step of the process as we went along, I'll definitely be going back to him in the future and have been telling everyone I know about the awesome, super professional, and every personable service I got

Richard was a great salesman!

Richard Graham was a great salesman. He was very friendly, knowledgable and very helpful with the purchase of a truck. Don was also very friendly and had a good sense of humor which took some of the stress off of purchasing a newer truck. Would recommend dealing with either or both of these gentlemen when purchasing a vehicle.

Amazing

We had the best experience at Ron Westphal. We started with one salesman Brian and we had to step out and he very professionally handed us off to Mike Wiley. Best experience ever. Mike did not make us feel intimidated and was a straight shooter. He went the extra mile. I will be recommending him to family and friends.

Purchase

Very kind and helpful and knowledgable and Shaun stayed with us to help purchase 2 cars talked over everything about the cars so we knew what we were doing,

Shaun and joe

Shaun and joe seriously are the best! very nice and genuine guys! Super helpful joe bought us lunch and Shaun was completely helpful and neither one of them were pushy! They wanted me in the car I wanted! Shaun is super cute too so that's helpful!

Best and smoothest seevice I gotten in a while

Shaun was very easy going,knowledgable, and worked hard for me. I was shopping around for a pick up and not planning to purchase that day. But everybody is looking until you find the right deal. Shaun listened to what my needs and guided me to a candy apple red 2011 Chevy Silverado . It only had one owner and zero accidents . Drove smooth too. Shaun made me an offer I couldn't refuse and I drove off with the beauty. I would highly recommend Shaun and this facility . I will be sure to come to Shaun for my future vehicle after this . Great guy!

Genuine nice guys

From the service department to the sales team, these guys are absolutely great! Brian sold us a Captivia and it is by far the nicest car we have ever owend!

Cruze Purchase

Went to the dealership to look at purchasing a new car. Danny helped us pick out the right car and made the process painless. Danny helped us set everything up in our new car so we didn't have to. He was not pushy at all and didn't try to make us buy something we didn't want. I would recommend him to anyone.

Honest and Caring

Shaun is young but very knowledgeable, he truly went out his way to make our dream SUV possible. We shopped around and were disappointed. They have gained our respect, and I will refer them to all my family and friends. Once again I am truly grateful, for this pleasant experience.

great place to buy a car

We walked in without an appointment or anything and they still took care of us with no problem. Michael Wiley helped us find the perfect car, and did everything in his hand so we could take it home.

great customer service.

My husband and I where in desperate need of a new vehicle and our situation was a little diffrent we needed a 7 seater vehicle. Our only option was the traverse. We went in talked to Danny and left with a 2015 traverse that night. Woke up the next day with a bad feeling in my stomach like we did the wrong thing. After looking at everything financially we realized we made a mistake and need something with a smaller payment. After a couple days we walked out of the dealership with a 2012 Chevy traverse in our price range. Danny and the general manager bill did everything they could to make sure we where happy. I can say they where very helpful and I would recommend Danny to anyoneml.

Pleasantly happy

Rich was great, never pushy, listened to exactly what I said I liked and did not like. Warm, friendly and great sense of humor! Everyone was extremely polite and accommodating. I would definitely recommend this dealership.

Easy breezy!

After my first experience today at Ron Westphal Chevy, I can highly recommend this dealership. Their sales and management staff was so undeniably easy to deal with! General Manager Bill Houlis was a pleasure to work with, as was "Big Mike" and my sales consultant Shaun Nichols. I asked for the "best price" and they gave it to me straight away, no hassles. Shaun went through the vehicle systems with me and I must say that the purchase experience was among the easiest and fastest that I have ever had. Congrats to a great team, and "I will be back".

Straight forward, honest, friendly staff

My wife and I came in knowing which car we wanted. They gave us a great deal and beat the other dealership's price. The sales consultant we worked with was a nice guy and easy to work with. He was a straight shooter. The overall customer service we received was great - 5 stars. I only took off one star because we didn't get a great trade-in value. Below Kelley Blue Book. However, other than that, our experience here was great and we went home happy with our new car.

Very warm environment

My experience from the time I called for an appointment to upgrade my SUV from a 2012 to a 2016. When I arrived I was greeted at the door by Richard Graham; within an instant our conversation went to what my wish list consisted of. Richard took note of what type of vehicle I was interested in and went to work to make it happen. I was able to get the 2016 pearl white Traverse with the must haves; "remote start, heated seats, sun-roof, tented windows, V-6, caption seats, third row seating and running boards." Did I mention that the truck had only eleven miles on it at the start of the test drive. I left there very well pleased in my 2016 truck.

Most enjoyable car buying experience yet!

Robert Ithier was friendly, knowledgeable and made us feel welcome. The transaction was the quickest and least painful car buying experience we have ever had. Thank you, Robert! Highly recommend!

Shaun is the guy to go to

Shaun approached me when I got on the lot He was very polite and helpful When we were both talking about which car I wanted. Helped me out with the myself being in the military which was really nice on his part. And being 20 years old I was able to get a loan with out having a co-signer which was also nice. Over all I liked the service I got from him and I will defiantly be back for another car in the future.

best purchase experience we've had in a long time

My husband and I came in to trade his old vehicle and purchase a used vehicle. Shaun was great and made the process very simple, straight forward and enjoyable compared to past experiences with other dealerships. We appreciated the staff as a whole, everyone was very friendly and helpful. Thanks also to Dan!

Happy Ending

Thank you to Brian Crunican and Mike Kalsto. You made my day! I appreciate your efforts and will definitely let others know how you took care of me.

More than expected!

Reta brought the Acadia to my wife's work, in Shorewood, to show it to my wife. My wife was impressed with not just the vehicle but Reta's helpfulness and attention to our needs. We bought the Acadia and are very happy with it and the service we received from Reta. We will recommend Ron Westphal to our friends.

Above and Beyond Expectations!

I have been in the Aurora service center twice now, and each time I have been extremely happy with the service. On both occasions I dealt with Sergio. He is very professional and helpful. On my last visit, I had an issue with the battery. Our day was already packed full with softball, out of town family and a graduation party, and since my husband was at work all day, I requested a loaner to get me around all day. They didn't even bat an eye. I was told that the battery needed to be changed and that it we just missed the coverage on the mfg. warranty, however, they were able to figure something out and get it back to me free of charge. The service team went above and beyond my expectations!

Car purchase

Robert and Joe were very professional and had a great persona. Very relaxed and the best experience I have ever had in a buying a new car.

Another excellent service experience.

I had made an appointment to have 3 issues addressed and took our car in to get the work done. Rick Kruze was my service adviser and he offered me a dealer loaner as they needed 3 hours or so to fix our vehicle. I received a 2015 Cruze LT with only 2,100 miles on it and that was pretty cool. They completed all of the work and even washed my car. I have purchased 4 new Chevys since 2007 but what keeps me coming back is their service department. The manager, Mike Frantzen, Rick Kruze, Dan Gargo, and the other team members simply understand customer service. I always feel taken care of. And no, I am not a paid endorser, just a satisfied customer. Thanks guys (and the new girl)!!

Professional, accomidating and friendly

Ron Westphal Chevrolet was the fifth and last dealership that I visited. I had four bad experiences before coming here. Mike Wiley gave me wonderful service, was friendly and went out of his way to make sure I was able to stay in my budget. Some of the other dealerships in the area that I visited acted like they were doing me a favor by helping. Mike, Shaun and Joe are awesome and I would highly recommend them. Next time, I will go there first.

Good dealer=happy customer

I came in looking for a Chevy Impala and was quickly helped by Shaun Nichols. He let me test drive the car and was extremely informative and knowledgeable with this model. He was so friendly to my wife and I and had excellent customer service. He made our car shopping experience so relaxing and fun!! He helped me out in every way he could and made sure I was happy with my decision. I was very impressed with his quality of work and I definitely would recommend Shaun to anyone who wants a good car buying experience. The guy knows what he is doing. Thanks Ron Westphal!

Over Promise & Under Deliver

All I have to say, they did not seem to be all that interested in making a sale. I was in a unique situation that had me stuck in a rental car and had to find a new set of wheels. I always had to call them, Danny never returned phone calls. Had been looking at multiple vehicles, new and used. Finally made a decision to purchase a truck that was inbound, they said they would call me when they had a better idea of build date, even offered to put me in a loaner until the new truck arrived to save costs on car rental.. I called twice to check status of the truck, first time I called a week later after confirming that I could make changes to the new truck, received a call 1 day later, second time, was told they would call me back, has now been over 6 weeks and never received that call back. Oh well, they have lost a customer, made it real easy, all they had to do was what they said they would and actually have the courtesy to return a phone call. Never mind the fact I purchased from this dealership back in 2008. They did a xxxx of a job to maintain a previous customer..NOT!

Friendly staff

Friendly and helpful salesmen and service department personnel

Shaun Nichols and Joe Marzoas Good Experience

My husband and I came in to look at a Buick Enclave they had on their lot. Shaun came out, introduced himself and told us what he knew about the car. He was honest with us and told us he wasn't super familiar with that vehicle but found out any information we asked about. He was professional, worked very hard to get us the price we wanted for it, and got our On Star set up. Shaun is very friendly and easy going and didn't use any high pressure tactics to make a sale. We would recommend seeing him if you're in the market for a new/pre owned vehicle. Thank you Shaun for all your help! We love our Enclave!

Shaun is great

My husband and I came in looking to drive a Chevy to see if we liked it- we were Ford people- Shaun Nichols introduced himself to us. He took us out on test drives and found us a car that we loved!! We needed to think about it over the weekend, Shaun came in on his day off to meet us and spend a good amount of time with us so that we were happy!! He was honest and always looked to answer our questions! I have been in sales over 20 years and I never felt pressured with Shaun!! I might even hire Shaun myself because I loved his work ethic and honesty!! Come see him if you need a car!! Very professional!!Missy and Jim Binkley

Shaun nichols and Joe

Shaun helped me out to find a new car. He helped me figure out my finances, he took his whole day to just make sure I would get financed, and be able to walk out with a vehicle. If it wasn't for him and is manager I would still be stuck with a really crappy car that isn't reliable. Shaun is a kind and friendly, and funny person, he genuienly cares about your needs and he is easy to get a long with. I would most certainly go back and get a vehicle from Shaun.Joe marozas he is the sales manager he did everything in his power to get me approved as well, he called every bank, he talked to every banker he took time out of his schedule to get me in a safe and reliable vehicle. He has helped me these passed weeks and I wouldn't go to any other people. All they want is the best for you. I am truly happy with everything and the two there!!

Good Experience

Buying a car is never my favorite thing to do, but it was necessary because my car had just been totaled. Brian was very good about making the whole process as easy and quick as possible without being overbearing. He paid attention to what I was asking for and did not try to talk me into more than I was comfortable with. I would definitely recommend him to friends.

Great buying experience

We are very happy with our purchase, and very happy with our salesman. He was very helpful and knowledgeable!

Great dealership!

Great inventory with the trims that I want. The sales team works together well to give good options and fair prices. After leaving the lot, the service continues.

Great Experience

Recently purchased a used car for my high schooled teenager. The experience was very smooth from contacting through internet from car search, to visiting Brian Crunican to close the deal. These guys understood what I was looking for, absolutely no pressure to upsell, and gave me a very fair price for the car. Brian went above and beyond with his service, especially considering it was a low price, used car. I highly recommend Westphal Chevy and Brian.

Excellent service

I received a promise of free car washes for the life of my new 2013 Chevy Silverado when I purchased it and so far, I've had no problem with the service department fulfilling that promise or taking care of scheduled free maintenance when I bring it in. They even make an effort to accommodate me when they are extra busy. Thanks.

Excellent Experience

I recently purchased a 2015 Chevy Malibu and I had a great experience. Mike Wiley was very knowledgeable, friendly and easy to work with. He knew his product well and I feel like I paid a good and fair price. Mike told me he was a no-pressure guy and he was absolutely right! I never felt any pressure during the entire car-buying process. Even though I arrived later in the evening, Mike took the time to explain everything and answer all the questions I had. I did not feel rushed at all. My interaction with the sales manager, Joseph Marozas, was also positive. Overall, I am very happy with my car and the service everyone at Ron Westphal Chevrolet provided.

New Impala

We bought a 2014 Impala through Mike Wiley and Bill Houlis. There was no haggling. The price was fair. They were both professional, knowledgeable and went out of their way to make us feel comfortable with our purchase.

Family Friendly

Mike Wiley helped us through the entire process when we bought our car. We decided on a 2014 Equinox. He knew the car inside and out and fully explained all of the features so that we understood them. On top of that he was very friendly and made us feel like we were family from the very beginning.

Great Experience

He really took care of my family when we came I'm and got out 2014 Captiva. He was very nice and respectful and I would definitely buy from him again.

amazing experience

We walked in to renew the warranty on our 2010 Equinox that Brian helped us purchase (our first vehicle) and ended up walking out with a brand new 2014 chevy cruze. Brian is absolutly amazing at what he does he helped us with both our purchases and i don't think i could have asked for anyone more friendly. When ever we go in for service weather it be oil change or a car wash Brian always makes sure we are happy and our vehicles are 100% A great big Thank You!!! I love my CRUZE!!

Very friendly operation

This was my first visit to the dealership. I needed service due to a factory recall. The friendly demeanor of multiple service staffers was impressive. I am in awe of what an extraordinary listener was Dan, who interviewed me upon arrival. He was working conscientiously at the computer while I babbled about my concerns. Yet he later showed that he heard every word I said. The operation was impressively efficient as a high number of vehicles was entering and being worked on when I arrived at 1:45 PM. When I returned two and a half hours later, Dan jumped to offer to fetch my car for me so I would not have to go out to find it. Additionally, I was impressed at how quiet the place had become, indicating that their extensive staff had dispatched a high volume of work efficiently. The work done on my car appeared to be a very comprehensive installation of multiple parts. Highly recommended..

Brian Crunican is the best!

Being new to the area and looking to purchase a car I was pleasantly impressed with Ron Westphal dealership. Brian Crunican took very good care of me, he was very helpful and knowledgeable with the car I was purchasing. I was shown all of the nice details with the car and all of my questions were answered. I did not find Brian "pushy" or assertive, he was very willing to help and give me the best deal possible for my situation. I was made to feel comfortable enough to walk in at anytime to ask for his specific help or just to say HI! I truly am thankful for the time Brian spent working with me and would definitely refer Brian and Ron Westphal!

Extremely Poor Customer Service

I bought my Cruze from Ron Westphal in 2013. With it came a certain amount of free oil changes. I usually always change my own oil but I figured what the xxxx. I have had no problems when I brought it in the numerous times and things went pretty smoothly overall. I had my last free oil change done there about 3 months ago. My car had alerted me to change the oil so I bought the oil and a filter. Since I haven't dealt with this particular filter my boyfriend assisted me in the oil change. He got underneath the car and before even touching a tool he quickly told me the drain plug is stripped. It was completely rounded. I got underneath and also noticed this. We were able to get a new drain plug from Ron Westphal at GM. When my boyfriend went to take the bolt off, he told me he couldn't get it off. Now my car is at 0% oil life and I was getting upset. The next day I went into Ron Westphal Service Department and I never got the associate's name (he wasn't wearing a name badge) who helped me but he asked what I needed. I told him I needed help getting the stripped drain plug off. I explained that I have ONLY ever taken it to Ron Westphal to get it changed and it's completely stripped. From that moment he had an attitude and said, let me take a look and drove off. I went inside and waited about 5 minutes. He came back in and said "so what do you want to do?" I said "can you get it off and put the new one in?" He said, "so you want an oil change?" I said, "Will I have to pay?" He said, "yes". "I said I don't want to pay so no I don't want an oil change." Again he said, "so what do you want to do? Did you bring oil?" I said, "yes and a filter it's in the back seat." He said "so you want us to use that to change it?" I said "will it cost me anything?" He said "About 11 bucks." I said, "I don't want to pay anything, Do you think it is fair that I have only ever brought it here and it is stripped and now I have to pay money because of that?" He said "How do I know you didn't strip it?" Ignoring his extremely rude question, I said "I don't think I should have to pay so what other options are there?" He said, "we can take the old plug out and put the new plug in and you can drive it home" I said, "I don't want to drive it home with less oil than the recommended amount." He said "fine, what if we topped it off after we took the plug out" I said, "fine." He was extremely rude almost from the moment he greeted me and was very quick to place blame on me. My father has been a mechanic for 30 years, I know how to change oil and to be accused that it was my fault was so disrespectful!! I felt that because Ron Westphal stripped my plug they should have at the very least comped me the $11 and used the oil and filter I brought because of the fact that I had to drive out there because of their mistake. I have had family members come to buy cars here and I will be sure to tell them not to use the service department there. I won't be back at Ron Westphal which I'm sure will make the associate who "helped" me there very happy since he couldn't get me out of there quick enough.

Unexpected service

The service department has always been great. This last experience just blew me away. There was a mishap in my schedule. Rick and Dan are always the best at squeezing me in. The repair was for one of the recalls and the one I had was a time consuming ordeal so, I told them that's ok it's my day off. When I got the call that my car was ready I saw that they repaired both recalls and was very grateful that I didn't have to make another appointment for the second recall. I'll always come back for any car repairs and maintenance as needed. Thanks again

New 2014 Chevy cruze lt

Very easy and fast experience with buying my new 2014 Chevy cruze lt everyone is very friendly and helpful they answered all questions that I asked

Quick, easy, and great service! Thank you!

I was just recently at Ron Westphal Chevy Dealership, and I had a great experience. We walked in the door and Brian greeted us. We told him that we were looking for a car, and he showed us around what we were looking for. This was my first time buying a car and I can honestly say that the next time I buy a car it will be from Brian. He was extremely helpful, honest, and kind. He knew his information and answered all of our questions. This whole process was quick and easy. After looking at different used cars we decided on a new 2014 Chevy Cruze. I figured that we would have to come back later that weekend and pick up the car when it was ready. Not here, Brian made sure that I was able to drive my car off the lot that day. He went back and got everything ready, and once he came back up to the front he took me step by step through everything on the car. This was all a little overwhelming because there was more on this car than I had imagined. He took his time and helped me get everything set up in the car such a syncing my phone and getting onstar working while answering all my questions along the way. He assured me that if any more questions came up that he was just a phone call away. There hasn't been any questions since I left the dealership, but Brian made a follow up call to make sure that I was enjoying my new car. Which I thought was great! This whole process was so easy and simple. I can thank Brian Crunican and the rest who helped make everything possible! I appreciate your fantastic customer service and help through everything!

Easiest car buying experience ever. Thanks

Bought used ford fusion. Len and Don were great to work with. Really went out of their way,especially when Len took the car to my servicer to get checked out. Thanks again. Jodi F

Dreams Do Come True! Thank You, Brian and Ron Westphal Chevy

Brian Crunican is THE salesman to go see the next time you need a new or used vehicle!! And Ron Westphal Chevrolet is where you can find him! From the moment I set foot on the lot, Brian was friendly, open, honest, and accommodating. He was also very knowledgeable, showing me the vehicle, answering all of my questions about it, offering a test drive, and even walking me through the trade-in process which I had inquired about. All of this, within about 15 minutes! It was then that I just knew I had to get my husband there to see how gorgeous this vehicle was! Which brings up another impressive thing about this whole transaction: Brian's very sincere offer to let me take the vehicle home to show my husband! I was too nervous to do this though, and since I live only minutes from the dealership, I quickly ran home, grabbed my husband and my boys and we all drove back to see my dream ride! Let me add that this was at 4:30 on Saturday afternoon and the dealership closed at 6:00. So I figured due to the time, we would just do the test drive, and then have to come back on Monday to actually make the purchase. The amazing team at Westphal however, knows what they're doing and were able to make things happen for me! It was an absolute piece of cake. After the test drive, there was a bit of paperwork, and then before I knew it, an hour and a half after walking in with my family, we were driving away in something that I had only ever dreamed possible! I couldn't stop smiling. And I owe it all to Brian Crunican, Joe in finance, and the rest of the Westphal team who worked to make this dream become my reality. Thank you so much!! You guys are the best!

Fantastic Buying Experience!

My experience was absolutely wonderful! Amber was the first contact. She was professional and courteous. Mike Wiley is an excellent salesman! He is kind and professional! He made me feel comfortable with making my purchase. Also, thank you to Don and Joe with my financing and warranties. Just an all around great experience. I will definitely recommend this dealership!

Great buying experience with Mike Wiley

I had an amazing car buying experience with Mike Wiley at Ron Westphal Chevrolet. He listened to my needs and wants very carefully and we both determined the best car that would fit my budget and offer the best features. He is not your typical pushy salesman that we are all used to. You can tell Mike Wiley genuinely cares about his customers and builds the necessary trust for repeat buyers. I know I will only do business with him for future car related sales and will highly recommend him to my family and friends. Thank you again Mike Wiley for the best car buying experience I have ever had in my life!

Will recommend to everyone!!

I cannot thank the team at Westphal Chevy enough for their hard work!! Bernard is amazing, didn't push me into anything and really helps you find a car to fit your needs and Dan Taylor worked tirelessly to get me the best rate and didn't give up!! Car shopping is never really pleasant but this dealer honestly made it about as painless as it can be and earned a forever customer! I will be referring ALL my friends and family to Bernard and the whole team!! thanks again everyone!!!!!!! Danielle P.

Excellent Sales Experience

Jesse and Dan were great to work with. They were low pressure and made me feel very comfortable by giving me time to think my decision through. This is the kind of car buying experience I've always been looking for.

Highly recommended!

Frank and Dan deserves high praise. Thank You guys. I was looking for a 2nd car as my other car is getting up there in mileage plus having a teenager can make anyone get a 2nd car. You know how that goes! Frank was great, easy to talk to, made the car buying experience painless. Like talking to your friend that just happens to work at a car dealership. Dan gave me a great deal even with my so so credit and even offered that I take the car home for an overnight test drive. Will go back to this dealership again.

Great experience!

It was my first time car shopping and I just moved here from MN. Me and my family visited about ten dealerships before we came here. Robert was very friendly and understood that we were beyond tired of car shopping so he was right to the point and we left with the car I wanted and for a great price! Wouldn't buy a car from anyone else!!

I love my new car!!! Thank you Ron Westphal!

I went to Ron Westphal just to check out a car. They had a newer, better mileage, better body on this car at they said the bank would finance with me better. Turns our everything worked out more than PERFRCT, and within a hour and a half, I was driving my car out of the lot! I Love Ron Westphal! They always go above and beyond to help a customer out and be happy. They always make sure you have a smile in your face before you walk out that door. I'm very satisfied with my purchase! I was referred to Ron Westphal by family members, and I will highly refer to other people as well.

Excellent experience

This was the best experience I ever had. From the time I arrived until the time I left (with a new car) I felt they had my best interest at heart. My salesman Bernard is truly a diamond in the rough. He made us feel so at ease during the entire process. I will go back to this dealership again and will proudly recommend my family and friends.

New Car, Love It!!

I have ever had a better car buying experience than the one I had dealing with Mike and Ron Westphal! Mike was able to answer all my questions and was more than willing to help! Thank you and I will be sending all my family and friends to Ron Westphal!!

Awesome

I went in a few times to find what I wanted in my Tahoe! Bernard was great and prolly thought I was just kicking tires, he and Dan Taylor worked with me in my time line and were patient till the end, with the purchase of my grand new Tahoe! My overall experience from the moment I drove on to the lot till I signed the finance paper was phenomenal, I highly recommend this dealership

Salesmanship!

Both the sales person and the Manager took their time to answer all of my question! I felt very comfortable with the people and they both went out of their way to make sure that I got the best deal possible!! All in all I would most definitely recommend buy your car from here!!!

New Car I love it :)

I went in and I met Mike, I explain him what I need it and I want. Mike and Don help me to get the best loan interest. I love my truck. I felt like part of the chevy family. I will send my family and friends to you all.Thank you very much

No Follow Up or Don't Care

On 6/20 I had 2 issues reviewed on my 2014 Sonic RS Sedan the one I wanted follow up on was the alleged repair of marks on the bumper possibly caused by rubbing by the trunk lid. I was told it was "Fixed" unfortunately on my part I did not physically check the area until later that day, the marks are still there plus I had white polishing compound residue on my trunk lid no where in the area of the bumper. I left a message on the Dealer Website contact area and I was contacted on 6/23 by someone who said they were the Service Manage where I shared my concern of my observation and I asked to know what exacty was "repaired" and done to my vehicle. That person said they would call my back. Well today is 6/28 and still no return call even though I also made contact with Chevrolet Customer Care specialist who seemed if they were going to contact the dealer too.This was first GM vehicle purchased in a long time. I am consisdering the purchased this fall and GM vehicles were under consideration.Hey SERVICE MANAGER OR DEALER GENERAL MANAGER please follow up and call me!

Quick waiting !!!

In my lifetime I have purchased many cars. This was the first time I was in an out in less then 1hr. I think because of the sales person and his mgr had all the paperwork ready and correct. I'm a very happy customer, I will go back in the future.

Salesmanship

I was made to feel comfortable, all questions were answered, and they knew what they were talking about. No hard sales pitch, and I left very satisfied, pleased, and smiling.

New car, no hassel.

I just bought my first new car, and it was the most satisfying experience i would have ever imagine. Not only was Leonard very professional he made the experience easy, and really went out of his way to ensure i was in charge of my purchase. His ability to offer a model that was very similar to the models i was looking at. Not only will i refer my family to him and this dealership, i will refer anyone i know looking for a car to go here. Must visit if in market for car

2012 Chevy Silverado Z71

Very knowledgeable, friendly, straightforward. We'll see you on the next go around. Made the experience a breeze. I would definitely recommend Mike to any of my friends and family. ~ PhilO

Brian is wonderful

Brian was amazing! From the time I walked in the door to calling me once I left, to me coming back to buy the car, he gave great customer service!!! He really worked with me to get a great price! Plus now I get free car washes!

Buying a New Car

Was approached by Leonard, the salesman, in a very friendly way. We explained to him that we were just in the looking stage and what we were looking at or thinking about. He was very patient and understanding, There was no pressure that some salespeople put on you. Leonard brought up cars for us to look at and did it without any problem. We left that day and came back the next to buy a car. The dealership dealt with us in a friendly way knowing where we were coming from and did everything possible for us to purchase our Traverse. I would recommend this dealership to anyone and also would recommend Leonard.

No script, no pressure, just friendly

Mike is easy to talk to and he remembered what was important to me. I got a fair deal with no surprises. It was actually pleasant, I'm glad I had a chance to work with Mike.

Great customer service

Mike was very friendly and approachable. He told me right away that he would make the sale as easy and as fast as possible which he did. He was very helpful showing me how to setup everything in the car and how to work it. I will recommend Mike to my friends and family.

Best dealership around!

Ron Westphal Chevrolet is always the best choice! It is the only car dealership my family uses. I would definitely recommend this dealership to anyone wanting quality service and an amazing deal. Couldn't have asked for better customer service!

GREAT PEOPLE

The people were vary friendly helpful.....Leonard Hasil was Awesome!!!!!!!! I would recommend you see him if your looking for a car. keep up the good work. Great place:)

Thanks Mike Wiley

Thank you Mike for taking the time to walk thru and explain how all the gadgets work on my new Tahioe. I appreciate it. I appreciate your help today when I returned to get roof rack checked out too.

Great Experience!

This was my first time buying a car from Ron Westphal Chevrolet and it was great! Danny was very helpful and made the entire process quick and easy. Everyone was very laid back and friendly. I would highly recommend this dealership to anyone!

Awesome experience.

Thank you to Brian Crunican. You went above and beyond for us. We came in with our 2006 Chevy cobalt lt to just looking. We ended up getting a great deal on a certified used 2013 Chevy Malibu. We had an issue with our audio system not being able to come easily and Brian stepped up and took care of it for us. I would highly recommend talking to Brian. He's a great person and will do business there again in the future even though I love Ford and my wife is a Chevy fan.

Great Experience

This was the most pleasant car shopping experience I've ever had. Everyone at the dealership was so real, and Mike Wiley was incredibly nice and helpful. I've had other experiences where I'd been given the car and just kind of pushed out of the dealership; Mike actually went through and showed me how to use all the features and set up OnStar. I was in and out with my car, and extended warranty, and knowing how to use every aspect of my car in about an hour and a half. I was incredible; I very highly recommend.

Very Impressed!!!!!

On April 29,2014 I had the good fortune to meet Mike Wiley at Ron Westphal Chevrolet . I was very interested in a 2014 SS Camaro Convertible but was not familiar with all of its attributes. With Mike's knowledge and experience he guided me through the process with ease. He treated me (a senior citizen) with a friendly and courteous demeanor. Mike and the entire staff at Westphal are to be commended for treatin me with good old fashion service. Mike even came to work on his day off just to accommodate my schedule.I was so impressed with my entire buying experience that I will recommend Ron Westphal Chervrolet and Mike to my family and friends.GREAT JOB!!!!!!!Jack Townsend

Great Customer Service

A very positive recent used car purchase experience. Even after my purchase the Ron W team proactively is addressing my concerns with the vehicles performance. They seem to have a very good management focus on customer service and want a customers business beyond just one sale. Very pleased so far to have been a customer of this dealer.

Mike Wiley is the best car salesman we've ever dealt wit

Not your typical salesman. Made us feel like he was our friend and not just a guy trying to sell us a car. Seemed like he was in a class of his own. Helped make our purchasing experience as smooth as simple as possible. Thank you so much!! Would definitely come back!!

Chevy should be proud of this dealership

My wife and I went to test drive a 2002 Trailblazer LTZ with only 63,000 mi on it. We had been looking at higher mileage TB's with lower list prices, and this one was out of our price range. It was a very comfortable experience all together. I almost forgot Reta was trying to sell us a car! We told Reta that we liked the TB very much, but it was more than we were looking to spend on a tow vehicle only to be used on summer weekends. She went to GM Dan Schwebke, who came back with her and made us an offer we couldn't refuse. We made a handshake deal, and I returned 3 days later to sign the paperwork. It was by far the easiest car buying experience I've ever been a part of. Side note: I had a very bad experience two nights prior at Kingdom Chevy in Chicago, where they kept me hanging for an hour before even letting me drive the TB, then tried to sell it to me without disclosing that the odometer was rolled back 100,000 miles. Reta, Dan, Don, Emily, and Paul at Westphal restored my faith in Chevy.

2014 Equinox

We worked with Danny Cardinal, he was very knowledgeable and he made the entire experience very easy and enjoyable. We will definitely come back for future purchases.

Jill May

Bernard, Dan, and Joe were all very helpful in the process of leasing our new vehicle. We are more than happy with our new Traverse. We would definitely recommend Ron Westphal dealership to anyone looking for a car.

Best Chevy Dealer

I have been dealing with Ron Westphal Chevrolet since 1984, and they have always had the friendliest sales staff of any dealership I have visited. And their Service Department has always provided the very best in fast, efficient, friendliest and knowledgeable people I have ever meant. Westphal has best of ANY dealerships.

A great place to buy from!

We have bought three vehicles, each time everyone has been very helpful. Dealing with Mike and Danny is like dealing with family. You always get the best price and treated great.

Fabulous experience . . .

I purchased a 2009 Honda Civic LX-S and two days later, I couldn't be more happy. I was dreading the whole experience of buying a car and was pleasantly surprised. Gene Babb was my sales person and his easy going personality and no pressure attitude put me at ease starting with my phone call. He had the car waiting for me to test drive with license plate in hand when I walked up. I didn't even have to find him . . . he found me as I was walking toward the car. From test drive to walking out the door with keys to my new car took less than two hours. I could not be happier. I highly recommend talking to Gene if you're looking for a car. Gene gives great customer service, does what he says he's going to do and gave me exactly what I wanted. I would highly recommend Gene. If you're looking for a used car and he doesn't have what you're looking for . . . don't worry, he'll find it for you!! And I get a free car wash a week for as long as I own the car!!! I am thrilled . . . thank you so much, Gene!!

BRAND NEW CRUZE

I was very impressed with Mike Wiley. From the moment I was in the dealership, he was very friendly and down to earth. The whole process made me feel as if I was buying a car from a friend. And to be honest when I came to Ron Westphal dealership I was expecting to leave with a used car. But with the efforts of Mike, I was able to leave with a brand new 2014 Chevy Cruze. My overall experience was great and I would highly recommend Mike Wiley to be a go to salesman at Ron Westphal dealership.

New equinox

Brian was very helpful answering all of our questions while showing us all the new and used Equinox's on lot. He helped find the car with all the options we were looking for.

Great Experience!

I was extremely pleased with the service I received from Mike Wiley and the staff at Westphal Chevrolet. I came to them interested in leasing a new vehicle. Mike helped my find the type of car that suited my needs and budget. Once I decided to lease a 2014 Chevy Equinox, they helped me out tremendously by arranging to pick it up from the repair shop to bring it in to the dealership. This saved me time and the hassle of trying to arrange rides to pick it up. I also had very limited time on the day I was taking delivery of my new car. Mike made sure to keep the paperwork process moving quickly to help me make an appointment I had afterward. In spite of the time crunch I had, he made every effort to ensure I was knowledgeable and comfortable with my new vehicle before I left the dealership. In addition, he assured me should I need help with any of the features of the vehicle down the road, I was welcome to contact him again and he would be happy to help me. Mike really made my whole experience easy and enjoyable. He was personable and low pressure but willing to help with any questions I had.

Used Vehicle Purchased

Mike Wiley was great to work with. No pressure and no hassle. He and the other members of the dealership made it easy to make my own decision and at my own pace. The Finance department did an awesome job to make sure I was comfortable with my purchase. Thanks everyone!

Great experience

I gave 5's across the board because everyone at the dealership was very friendly and helpful. Mike Watgen was very professional and helpful. The day I picked up my new truck he took the time to go over all the new gadgets and he made sure that I understood everything and answered all of my questions. I would highly recommended Ron Westphal to anyone looking for a new vehicle and ask for Mike Watgen!!

I came in looking for a well running, dependable first...

I came in looking for a well running, dependable first car. Mike Wiley and Dan Taylor were able to work with me and fit into my price range. It really meant a lot because i have been working my tail off for the past 8 months to get enough money to afford a used vehicle. The car was a little bit out of my price range, but Dan and Mike saw how much i really wanted this car and how i thought it was the perfect car for me, and made it possible for me to be a car owner. They were a big help in the process and i wouldn't have been to 100% satisfied with my car without them. I highly recommend working with one of them if you are interested in buying a used/new car.

The entire staff was extremely friendly, helpful and...

The entire staff was extremely friendly, helpful and knowledgeable. This has been the first time I have had an exceptional experience in purchasing a new vehicle. I would definitely recommend this dealer to anyone.

My car broke down and I was hesitant to have a car...

My car broke down and I was hesitant to have a car payment but Gene Babb, Mike Kalsto, and Dan Taylor made it so easy to say yes. They worked hard to get my payment exactly where I wanted to be. Gene even filled up my gas tank! Great customer service. I will be buying my next car there as well.

Excellent experience on a trade-in and another used...

Excellent experience on a trade-in and another used vehicle. Personal, attentive, and friendly sales staff. Very fair price and trade-in value. Efficient administration and processing. Very appreciated extra touches like a new oil change, fresh wiper blades, and a car wash - without asking! Overall feeling of Customer service and fairness will bring us back to Ron Westphal Chevrolet.

mike watgen is the best sales person ever to come across....

mike watgen is the best sales person ever to come across. he is not pushy ,kind person and same nice personalty always. he is jewel to ron west phal chevrolet. thanks for everything mike watgen.

From the moment we arrived at the dealer we were greated...

From the moment we arrived at the dealer we were greated by Jesse, He is very friendly and helpful and the most important thing of all, very patient! He and Dan did all possible so that we could get what we were looking for. This was a very good experience and would recommend it to someone else. Thank you Jesse.

the moment i walked in, Brian welcomed me and was ready...

the moment i walked in, Brian welcomed me and was ready to show the equinox i ended up purchasing. this was by far the best experience i've ever had purchasing a car. he met all my needs that i was looking for and he was the reason why i didn't pursue to make a deal w/ wolf chevrolet at naperville. apples and oranges between these 2 dealerships. i will always go to ron westphal and see Brian if I'm in need of purchasing a chevy again!

My husband and I went to just look at the type of car we...

My husband and I went to just look at the type of car we were interested in, and Brian was there to assist us. He was very knowledgeable about the vehicle and answered all our questions. After giving him all of our "must haves", he was able to locate the exact car for us very quickly, and get the buying process started. Brian was very flexible in accommodating our busy schedules, and made the car buying experience a very pleasant one. We would definitely return to him with any further car buying needs.

Jessie was very pleasant to work with. He was not pushy...

Jessie was very pleasant to work with. He was not pushy or overwhelming. Every car we wanted to test, he was right there with the keys. When we did select our car, he went through the whole process with us and explained everything thoroughly. No surprises. This is our 8th car we've purchased, and felt we were in good hands. We know who to go to for our next purchase!

Had a great experience. Our salesman was Gene Babb, he...

Had a great experience. Our salesman was Gene Babb, he was very knowledgeable and found us a great Used Tahoe and helped us get a very good price. Was very experienced which made the whole process very smooth and easy.

Jesse was patient and helpful throughout the leasing...

Jesse was patient and helpful throughout the leasing process, always answering my questions or if he couldn't [regarding some cost details] he got me to other associates who could answer them ...then he helped me get familiar with the various features of the Cruze ...All in all, he is quite a pleasant and effective Chevy rep ...Manny Slawkin

My wife and I came in just looking for some options as my...

My wife and I came in just looking for some options as my car broke down on I-55 and it came very apparent it was time for a certified pre-owned vehicle. Brian greeted us immediately and was very friendly. We discussed with him what we were looking for, and he showed us a few options. The first vehicle that he showed us was the perfect solution, but we still wanted to see the other car. He did a great job of qualifying what we were looking for and listened very well to our needs. Thanks Brian, keep up the great work.

We have purchased Chevys for the past 15 years, and this...

We have purchased Chevys for the past 15 years, and this is our second purchase from Ron Westphal Chevrolet. Gene Babb was our Sales Associate on both purchases and I would highly recommend him to family and friends. He has great high energy, a lot of wonderful enthusiasm, and is a very down to earth kind of guy. He was very thorough throughout the entire process!! Ron Westphal has a great group of people, and we will no doubt purchase our next vehicle from them. Thanks again for the easy process of purchasing a car!!!! I am going to try and send my son and his wife over for a new vehicle or two.

Was my first new car, 4th overall and this was the...

Was my first new car, 4th overall and this was the quickest & easiest car buying experience. They have my business for life walked away with my new silverado knowing i got the best deal

I came in with my family to "look" at the...

I came in with my family to "look" at the selection of Tahoes and Suburbans. Gene was our salesperson and was awesome through the whole process. He was exceptional in dealing with my special needs son while my wife and I were doing paperwork for the purchase of our vehicle. This dealer will definitely get my first stop when I am shopping for future vehicles. High marks for the entire Team! Great Job!

Lisa was very friendly and was interested in getting me...

Lisa was very friendly and was interested in getting me the options that I was looking for. She was very knowledgeable about the business even though she is very new to the company. Great personality!Dan was great in assisting us and did everything he could to get me into the car I wanted. He remembered me from previous visits just by my drivers liscence photo.They both made the car buying experience very enjoyable and comfortable. It really felt like I was part of the "team" and they were on my side.

The Sales Team was very attentive to my concerns. They...

The Sales Team was very attentive to my concerns. They did not make any ridiculous offers, and were very straight forward. They found me The vehicle I wanted.

Scott was excellent to work with. He was courteous,...

Scott was excellent to work with. He was courteous, informative and very willing to help with any questions or concerns we had. The buying experience was way better than some I have had in the past. I would definitely recommend Scott to anyone looking to buy or lease.

I had a great experience here! I was buying my car from...

I had a great experience here! I was buying my car from out of state, so Scott had to do a ton of work with me over the phone before I could come to the dealership and purchase. He was extremely accommodating and worked very hard to get me the best deal possible. He took time out of his own schedule to make sure the times I could be there would work and was always extremely friendly. The car was in great condition and you could tell that the service employees did a great job getting it all ready and cleaned. Scott was really great to work with and I felt like he really cared about finding me the car I wanted at the right price. I would definitely recommend this dealership and Scott!

Our sales person, Brian Crunican, made our buying...

Our sales person, Brian Crunican, made our buying experience very pleasant. He spent time explaining the whole process as well as showing us features so that we understood just what we had and how it functioned. He could not have been more helpful and we would totally recommend talking to him about your next vehicle purchase.

Brian was more than helpful Made my car buying...

Brian was more than helpfulMade my car buying experience extremely easy and will be going back when its time for a new car. I was more than happy

Mike Wiley did a great job for us. No pressure and very...

Mike Wiley did a great job for us. No pressure and very helpful to get things done. He went out of his way to accommodate us. All the staff were friendly and professional. We were very pleased with our experience and would shop here again.

This was the third car I purchased from Ron Westphal. ...

This was the third car I purchased from Ron Westphal. Brian and Dan were great to work with in a very relaxing, no hassle atmosphere and their Service Dept has always been quite exceptional.

Brian Crunican greeted us the moment we walked in the...

Brian Crunican greeted us the moment we walked in the door and was full of positive energy. He was confident that he would be able to find us the right vehicle to fit our budget. He listened to what we told him and was able to get us a good vehicle for our daughter that fell into our monthly budget without any hassles or haggling. It was a great car buying experience, and it felt good to leave with a vehicle we knew we liked and knowing we were well taken care of. I would definately reccommend Ron Westphal Chevrolet to my family and friends.

When I started looking for a new vehicle, I knew exactly...

When I started looking for a new vehicle, I knew exactly what I wanted and found out that the new Chevy Silverado was being shipped to Ron Westphal with the exact options that I wanted. I immediately called up to see if I could get a test drive when it came in and was able to come in thirty minutes later...after it had just arrived to the lot. Mike had the truck ready to go at the front door and was super helpful during the test drive. I knew immediately it was the vehicle for me and Mike was very genuine in his efforts to get me the best deal possible. He was great to work with, provided me with exceptional service, and he had a "Family" attitude about Ron Westphal and his dealings with me. Thank you so much for the great experience and I would definitely recommend this dealership to friends, family, and coworkers!

Ron Westphal dealership are the best in the area compared...

Ron Westphal dealership are the best in the area compared to gjovik in sandwich. I would & will tell other to go to Ron Westphal instead of gjovik. I was very pleased with everything. Bernard was awesome & very outgoing. I will be looking forward to go back to Ron Westphal in the future.

Had a great experience at this dealer. I don't look...

Had a great experience at this dealer. I don't look forward to buying a car but this was about as painless as it could be. Brian Crunican was knowledgeable about the car and provided a friendly experience. I will recommend this dealer to my friends.

It took me a long time to finally buy a new car. I began...

It took me a long time to finally buy a new car. I began visiting Danny Cardinal every time I brought my '99 olds in for an anti freeze top off. He showed me all the features of the 2014 Chevy Malibu. The most important to me were the power seats as I am short. I finally bought the car and I just love it. He went so far as to pick up and redeliver my new car for rust protection. All of my questions were answered about what switch does what. He took me for a test drive. He was very patient with me and had to go over a couple features more than once.Every person I spoke to at the dealership was extremely polite and went out of their way to help me. My daughter actually went back to the dealership with me the day after I bought the car. She spoke to Danny Cardinal and Dan Taylor to ensure that I did in fact get a good price on my car. She was very impressed with the dealership.

We were ready to downsize and came in with specific...

We were ready to downsize and came in with specific needs. Danny Cardinal and Dan Taylor did a wonderful job working within our budget. They selected cars that allowed us to save on our monthly budget and cars that would work for our expanding family. Danny took great care of us and even went as far as to replace the small plastic piece missing from the usb port. We will not forget the customer service that they gave us, remembering even the smallest details to make my husband happy. Wonderful job Danny and Dan! We will return when looking for another vehicle. Thank you so much. Your customer service was beyond our expectations!

The thought of buying a car totally stressed me out....

The thought of buying a car totally stressed me out. Going to several dealerships, pushy salesmen, bad deals I dreaded the experience. I was referred to Mike Wiley by a family member. As soon as I walked into the dealership, I met Mike. He was so easy going and had cars ready for me to test drive, making it so easy for me. I walked out that day with such a great car that was perfect for me. This literally was the best car buying experience I've ever had. I'd recommend anyone to Mike. In fact, I already have. He's so down to earth and really tries to match you with the kind of car that fits your needs.

Mike is friendly, straightforward, and trustworthy. He...

Mike is friendly, straightforward, and trustworthy. He made sure that all of questions were answered and Mike and Dan made the best deal possible. After we purchased the Chevy Equinox, Mike made sure we were aware of the vehicle's features, how they operate and how to access all of options. Mike and Dan also gave us a very fair deal on our trade in as well. This was a pleasure to deal with them. I would, and will, recommend Ron Westphal Chevrolet and specifically Mike and Dan to my family and friends.

Bernard Andrews made our car buying experience a very...

Bernard Andrews made our car buying experience a very pleasant event. He greeted us with a warm smile and a welcoming handshake. We were shown as many cars on the lot that we wanted to see. He was friendly, patience and very knowledgeable. Not only was he GREAT he was OUTSTANDING. We would definitely tell family and friends about Ron Westphal Chevrolet and recommend that they request Bernard Andrews as their sales person.Clara & Al Kennedy213 Julep Ave.Oswego, IL 60543630=554=6650

JUST BOUGHT A 2013 MALIBU ON BLACK FRIDAY FROM GENE. VERY...

JUST BOUGHT A 2013 MALIBU ON BLACK FRIDAY FROM GENE. VERY KNOWLEDGEABLE, EXCELLENT CUSTOMER SERVICE . I'M A FIRST TIMER AT RON WESTPHAL CHEVY, BUT I'LL BE BACK !

I have purchased several vehicles from Ron Westphal Chevy...

I have purchased several vehicles from Ron Westphal Chevy in the past 9 years, and each time I have received better deals than expected. The best part was not having to haggle like at most dealerships. Ben and Dan went the extra mile for me.Larry Jarosz

Everyone was very nice and helpful! I didn't have to...

Everyone was very nice and helpful! I didn't have to wait long to trade in my car and get into a new one. Brian and Dan were very friendly and kind. I really enjoy my car and I would recommend this dealership to friends and family.

From the day of our initial visit Mike was very friendly...

From the day of our initial visit Mike was very friendly and positive. He seemed genuine in his efforts to help us find the car we needed. He took his time to explain the Equinox from bumber to bumper. I appreciated the fact that he put no pressure on us to buy"now" or to call us at home.He understood that we had just started looking. I believe that if you give each client "all" the information for that car----if it is the right car for that client they will come back to purchase that car. We did.We came back on aother day & Mike was gone. Dan cordially helped us till Mike came back. Dan was a new salesman and tried his best to help us but we were glad to see Mike and complete the transaction. It was a positive experience for us.

I've never owned a Chevy vehicle before, so I was...

I've never owned a Chevy vehicle before, so I was rather cautious when I visited Ron Westphal to look at the Chevy Spark. Salesman, Mike Watgen, came out and introduced himself after giving me a few minutes to look by myself; Mike provided alot of information about the vehicle, answering all my questions without hesitation. He was NOT aggressive with his "sales pitch", which was a major factor in my decision to purchase a Chevy vehicle. I had been to other dealers, which "bum-rushed" me as soon as I got out of my car. I ended up purchasing the Spark LT2, in Silver, which they didn't have in stock. Mike located one in Michigan. He then went to the trouble of going to Michigan and bringing the vehicle back himself. I would highly recommend anyone interested in purchasing a Chevy to go to Ron Westphal and request Mike to show you around and assist with your purchase.

Mike Wiley was especially helpful throughout the entire...

Mike Wiley was especially helpful throughout the entire sales process, even going the extra mile to deliver the vehicle to my mechanic's shop for s final check before the purchase. I would definitely recommend the dealership to others, and refer any interested friends to Mike-to receive the same attentive service and courteous approach to doing business as I did.

I worked with an internet associate at Ron Westphal who...

I worked with an internet associate at Ron Westphal who mislead me on the options a particular pre-owned vehicle had (2013 Chrysler Town & Country) I actually had made a deal on another van like this one at a dealer near my house and killed that deal upon hearing this van had ALL the options I wanted and was the same price as the one I was buying locally. Ron Westphal is about an hour from my house and when I got there I was VERY disappointed the van was equipped the same as the one I was buying. The only reason I got my money back and came to RW was because this van allegedly had heated seats and factory remote start. It had neither of these options. Between Mike Wiley, Mike Kalsto and Bill Houlis I not only saved additional money on the van but they had the van equipped with after market remote start and heated seats and then delivered the van to my house the following Saturday morning. This, in my eyes, is WAY above and beyond customer service. My expectations were exceeded and I will not hesitate to contact them for my next vehicle.

I had gone into Ron Westphal Chevrolet simply to do some...

I had gone into Ron Westphal Chevrolet simply to do some car shopping. This was going to be the first brand new, not-used car I had ever purchased, and I had just started searching. I went in there certain I was not going to buy a car, but that was until I had a chance to work with the sales staff at the dealer. They were very helpful and informative and helped me to find a car that I loved and to buy it. I came away from my experience at Ron Westphal very satisfied and would definitely recommend going there to others for excellent selection and service.

Mike was very helpful when me an my father first walked...

Mike was very helpful when me an my father first walked in. I then brought both of my parents and he continued to be very up front about everything and didn't give us the run around I would recommend this sales man

well I have to be honest I hate going anywhere near a car...

well I have to be honest I hate going anywhere near a car dealership but my daughter found a 2006 Chevy Silverado that she wanted to look at so we stopped in and took it for a test drive with Danny Cardinal .Danny was very friendly and a breath of fresh air to this car salesman dislike.We are very happy with the truck and wish Danny the best

We previously purchased a 2007 Tahoe from this...

We previously purchased a 2007 Tahoe from this dealership. Due to the customer service and how we were treated throughout the years, we decided to trade in the vehicle to purchase a 2013 Tahoe. If it were not for Gene and Bill, and their continued commitment to quality customer service and believing in the Mission Statement of Ron Westphal Chevrolet, we would have never returned to this dealership to purchase another vehicle. In this day and age, customer service is why you continue to do business with a quality dealership. I would recommend Ron Westphal to anyone and everyone. They truly care about the consumer and will do everything within their power to ensure that you are satisfied. However, it is not only how they treat the customer, but also how they continue to treat their customers throughout the ownership of the vehicle. They understand that there are other dealerships out there and they stand committed to the customer from the sale and throughout their ownership of the vehicle. I cannot say enough about Gene and Bill, since THEY are the reason we returned to Ron Westphal (along with their service department). They have always been there for whatever we needed or questions which we had. They exemplify what customer service is about. GREAT JOB and we will continue to do business with Ron Westphal due to them!!!

I saw the car onsite. I later made a conditional offer...

I saw the car onsite. I later made a conditional offer below list price via telephone which was acceptable. I took the vehicle off premises to my mechanic. It checked out ok. Upon return the paperwork was already partially completed. No further price hassle. Deal was completed promptly. Danny Cardinal and staff were accomodating and efficient. I would recommend them based on my experience.

Upon arriving at the dealership, I was immediately...

Upon arriving at the dealership, I was immediately greeted by Danny who asked what I was interested in. He showed me the showroom model and not only gave me the facts about the car but a personal story about it, which I found I could relate to. I then worked with Gene, who showed me a few models outside and took me for a test drive. Gene was the one who I worked with to buy the car and he made the experience very easy and pain free. Don tied up the financial ends for me. All three gentlemen were extremely friendly and made me feel comfortable buying from this dealership. I have had poor experiences in the past with other Chevy dealerships, so I am very excited to establish a relationship with this one. I even recommended Ron Westphal to a friend who is looking to buy a new car!!

Mike and Bill are wonderful to work with! They were able...

Mike and Bill are wonderful to work with! They were able to get me the vehicle I wanted at the price I needed! I would recommend Ron Westphal to anyone looking for a vehicle!

WESTFAL DID A GOOD JOB. THEY WERE ON TIME HELPFUL. TOOK...

WESTFAL DID A GOOD JOB. THEY WERE ON TIME HELPFUL. TOOK ME AROUND AND INTE5RDUCED ME TO ALL THE PEOPLE WHOM I NEED TO SEE.I RECEIVED A FAIR DEAL. GOT A GOOD LOAN. I WOULD RECOMEND THEM TO ANY BODY.

I had a terrific experience at Ron Westphal Chevrolet!...

I had a terrific experience at Ron Westphal Chevrolet! Thier staff was very friendly and I recieved exceptional service. I never would of thought I would be able to buy a brand new car, and these wonderful people helped me to accomplish that goal. I love my new chevy and am very thankful that I went to this dealership. After being ignored and manipulated at other dealerships I am grateful I found one that was friendly, helpful, and actually listened to what I had to say. I would like to give an extra big thank you to the wonderful people that helped me to get my brand new car, i'm so happy I went to you guys!

Great Service and gave me a awesome price for my 2014...

Great Service and gave me a awesome price for my 2014 Chevrolet Silverado Lt. Will definitly recommend this dealership in the future for anyone wanting to buy a car new or used.

After getting a call from Clarissa saying that you had...

After getting a call from Clarissa saying that you had received a 2014 Corvette Stingray that we would be able to test drive we came in the next day with the intention of placing an order but instead bought the model right off the showroom floor! The experience from the get-go was very positive. The salesman, Mike Wiley was really excited about this car and was very knowledgeable. He walked us through the build process online and was very upfront and honest about the timing for receipt of an ordered car. After some debate on our trade-in and price for the Corvette we were able to shake hands and make a deal on the showroom model but at no time did we feel pressured or "ping-ponged" between "managers". The process of actually "buying" the vehicle can be long and boring but it seemed to go quickly and painlessly without a bunch of "up-selling". Mike's delivery of the vehicle was very thorough (although there is so much on this car we will be going back for more). Honestly, I am not sure who was more excited, us or everyone at the dealership. The whole experience was FUN and the next time we are in the market for a vehicle this is where we would like to do business.

Danny Cardinal was a pleasure to work with, he paid...

Danny Cardinal was a pleasure to work with, he paid attention to what we wanted and was able to answer all of our questions. Dan Taylor was great to work with and made sure we were comfortable with the financing.

I was just driving past the dealership and thought I...

I was just driving past the dealership and thought I would stop in. I saw Bernard, who sold us a car before, and told him I would like to test drive the equinox. He did and....he is a great guy.... He sold it to me!

Mike Wiley was the best car salesman I could have asked...

Mike Wiley was the best car salesman I could have asked for when purchasing a car for my first time. Being 23 years old, I could imagine how hungry car salesmen can be when dealing with someone so young, but Mike was a perfect gentleman and extremely fair. I know Ive got a lot of time and car buying experiences ahead of me, but one thing is for sure, thanks to Mike and the rest of the Chevy team who assisted in my purchase of the 2013 Chevy Cruze LT RS, I will be a Chevy customer for life. I would recommend him to everyone and anyone looking to buy well, anything! Thanks for everything Guys!

This is the 2nd vehicle that I have purchased from this...

This is the 2nd vehicle that I have purchased from this dealership. The sales experience was exceptional. They did all my service and I was very happy with everything they did. The experience I had from the 1st vehicle is the reason I came back to purchase my new vehicle. Everyone that works there is so friendly and professional at the same time. I would recommend this dealership to anyone and everyone. Thanks again.

By far the best experience every time. I have purchased...

By far the best experience every time. I have purchased two vehicles and come for maintenance. You get the same great service regardless of the reason for your visit! Come see Bernard, he listens to your needs and gets you the right car for your money!

Our car buying experience was the best one I've ever...

Our car buying experience was the best one I've ever had. Brian was so knowledgeable about every aspect of the car and really listened to what it was we were looking for. We ended up with a perfect match and couldn't be happier! I've been telling anyone I know who is looking for a car to go see Brian!

Brian went above and beyond to put me in the perfect...

Brian went above and beyond to put me in the perfect match for me! He was very patient and answered every question I had, and then some! He made the car buying experience easy and fun. He was very knowledgeable about all of the cars I looked at. I never once felt pressured to buy something I didn't absolutely love. He listened to what I wanted and found exactly what I was looking for. He is the perfect match maker!

Brian was amazing! He made everything go so smoothly! ...

Brian was amazing! He made everything go so smoothly! He listened to my wants and needs and found me my perfect car! I love my new ride! He was absolutely awesome! I've never had a better customer service experience!

We stopped in the dealer to look at some used SUV's...

We stopped in the dealer to look at some used SUV's and after looking around for a few minutes we were approach by Bernard and asked us if we needed any more info that he would be glad to help. We talked a bit and gathered up a few prices on some of the vehicles from Bernard. Not at any given time was he a pushy salesman, just a nice guy trying to find us what we needed and trying to stay within our budget. We took a look around and had to leave to pick up the kids from school. That evening we visited 5 or 6 other dealers and could not find a suffice vehicle within our price range and decided to spend the next day looking. The next morning we stopped and looked at Ron Westphal again and also had seen Bernard was there. We ended up finding a BMW that was well within our budget and was the perfect car for us. Bernard let us take the car out for an extended test drive while we thought it over. Once we returned to the dealership, Bernard greeted us and asked what we thought of the car. We both agreed it was what we wanted and informed him what we had to spend. After a bit of negotiating, we came to an agreed price. Once we got to the paperwork, we noticed we were going to be late for an appointment and they quickly got us out of there and off in our new car. The whole experience from beginning to end was very pleasurable. Don Friedel, the sales manager had stepped in at the end to ok the transaction and was pleasant to work with. Of the many times we have spend working with dealers in the past, this was by far one of the best experiences we have had. I will highly recommend Bernard, Don and Ron Westphal Chevrolet to any of my family or friends who are looking for a new or used vehicle.Sincerely,Jason and Geri Priegel, Montgomery Il

Was a previous customer to Ron Westphal in 2012 when I...

Was a previous customer to Ron Westphal in 2012 when I had purchased a used 2010 Equinox but was looking for something a little more economical. Came in looking at the 2012/13 Sonics. Mike had shown me the 2012 LTZ model that I had taken for a test drive. I enjoyed the look of the LTZ, but wasn't completely impressed with a car with leather interior, knowing how hot the leather would get in the summer. I had then looked at the 2013 LT models, as my Equinox was also a LT as well. The features in the LT model were exactly what I was looking for including Chevrolet MyLink and Siri Eyes-Free integration with my iPhone 5. With the rebates taken in the 2013 model, I was paying roughly the same amount I would have paid for the LTZ model and had the power of owning my first new car. The entire staff of RW were incredibly helpful and I would highly recommend them as they have made me a customer for life.

Being my first car purchase, I believe it was a great...

Being my first car purchase, I believe it was a great one. All persons involved with the purchase was very friendly and helpful if I needed anything, especially Mike (THANK YOU AGAIN).

Frank Avila is the single best salesperson I've EVER...

Frank Avila is the single best salesperson I've EVER dealt with when looking for a new car. No pressure, willing to go the extra mile to do what he could to make the experience a pleasant one. I actually felt bad not buying a car from him (the one I was looking at was a GREAT price, just not the exact car I was looking for and there wasn't anything else he could do at the end of the model year). He didn't try to force me into buying that car or some other one that I wasn't looking for - he wanted me to have the right car at the right price for me and to give up a sale for that is something I won't forget. The next time I am looking for a Chevy - Westphal Chevrolet and Frank Avila will be my first stop. I have already recommended Frank to several family members and friends and will continue to do so - he's a class act all the way. I hope the one sale he gave up to keep this customer happy long-term turns into ten sales for him and I'll do my best to help make that happen. Thanks Frank!

Robert was very professional and very friendly. He...

Robert was very professional and very friendly. He didn't make me feel pressured at all and he selected an excellent vehicle for me to enjoy.

Brian Crunican went above and beyond in customer service....

Brian Crunican went above and beyond in customer service. I would recommend Brian to anyone, very pleasant, informative and fun! Great purchasing experience for us! Looking forward to working with Mike Frantzen in service if we need anything, he has been great to work with in the past. Glad to be back at Westphal!

I came in the dealer ship to have service on my 2011...

I came in the dealer ship to have service on my 2011 Equinox . We decided to look at the newer models while waiting, when Robert asked if, i would me interested in a 2013. I gave him my requirements in order to do this and he met all of them. He was very honest and very nice to both of us. I left my 2011 and drove out with my NEW 2013 Equinox. I will be back to buy my daughter her next car when we are ready. There was no pressure which i liked about the sales person and the dealer ship everyone was so nice, i have already recommend to my friends to go to Ron Westphal for there next purchase.

me and my wife went to ron westphal looking to buy a new...

me and my wife went to ron westphal looking to buy a new car. we bought a 2013 chevy spark. robert was our salesperson. he did a great job on getting us the best price for our trade .and getting us lowest financing rate . the dealerships staff were very friendly.robert went over all details of our new car with us.i would refer anybody to this dealership. they are local and they dont use high pressure sales. plus we get free lifetime car washes. thanks jack b aurora il

I was pleasantly greeted by Brian Crunican when shopping...

I was pleasantly greeted by Brian Crunican when shopping for a car. He was courteous. When requesting about the Chevy Malibu, he was very knowledgeable with this vehicle. I bought the 2012 Malibu and he gave us a GREAT deal. Don Friedel has a runs a great dealership. Clean, classy with a great choice selection. Better than all of the other car dealers we went to.

Dan Taylor provided us with above & beyond...

Dan Taylor provided us with above & beyond spectacular customer service. He made sure we had many options to chose from and we ended up driving several different cars. He made us feel like he was working to get us the BEST bang for our buck.My family and friends have went to Westphal upon my recomendation. My son bought his HHR brand new there, then took a buddy in with him a couple years later when he was ready to trade off and they both purchased brand new pick ups.The service has been spectacular both in sales and in service. We will continue to refer our friends and family to your dealershipYou can be very proud to have such an individual as Dan Taylor representing your company!Warm Regards,Heidi A. Coop

Bought the second car I've ever owned, by far the...

Bought the second car I've ever owned, by far the best experience yet. I called ahead spoke directly to Frank who works with the bank got everything done, walked in and sign the paperwork and took my beautiful 2013 Chevy equinox home, I still after 5 months of owning love the car!! Frank was polite professional smiled while talking, was insightful, listened to my wants needs must haves and have suggestions, at the end of the day I felt good about my decision and the car I was getting!! I highly recommend Ron Westphal Chevy and Frank Avila you must go and be there to believe!! Thanks so much Frank :)

Scott was great to work with. We came to purchase a new...

Scott was great to work with. We came to purchase a new vehicle which the dealership had in stock however when we came back to purchase it, it was sold. Scott worked to find us the exact same car. After trying for a couple of days could not find a match so we came in and just placed an order. A few days went by when Scott called and said that he did find an exact match but it was 250 miles away. He went and got the car for us a few days later. We were thrilled that he took a day to go get the car so we didn't have to wait the 4 - 6 weeks for the ordered one. Very happy with the service and will definitely recommend the car dealership to friends and family.

My husband and I gave an excellent rating because they...

My husband and I gave an excellent rating because they were will to work with us to get us a good deal on a car. Robert is very personable and friendly as was Bill.

The employees at the dealership were very patient and...

The employees at the dealership were very patient and honest. They wanted to get me the best price possible in my price range. They did not waste my time by giving me false information. I will be buying my next chevy from them and returning for all service needs.

I leased a Chevy Cruze for the kids to drive. Don and...

I leased a Chevy Cruze for the kids to drive. Don and Mike were very helpful and professional. They were very informative and made the experience very easy.

Dan, Here is a review you will not be posting on you...

Dan, Here is a review you will not be posting on you website. I thought with the intenet the old days of buying a car with smoke and mirrors and palor tricks were gone. Your dealership has re-inforced that notion is still alive and kicking. We were in the market for either a traverese or tahoe. Once looking at the traverese, we realized it was not going to meet our needs so we turned to the tahoe. Don (who was friendly) showed us a tahoe that we liked. It was used, which was fine. He then turned it over to Frank and it went downhill from there. We asked how much the used tahoe was and he told us 41,000. Yet on the internet it was advertised for 38,000 WOW. We then told him we were interested in either purchaing a tahoe or leasing and wanted to see the numbers. The lease number he came back with (after being gone for 15 minutes to talk with his "manager") was on a pre-printed filer for $799 with no money down!. This was for a 2WD with just the standard basic options. We then stated that the chevy.com website adverstised the same vechile for $469 a month. After giving us a dirtly stare for 30 seconds he went on the website to verify. He fumbled around the website pretending not to know where it was (really? not familiar with the current deals offered throught chevy). He then went a way for another 15 minutes (I assume to talk to his manger again) and came back with another pre-printed form and said we could do the $469 with $5200 down. In talking beforehand with someone who leases all his vechiles, he stated that the monthly fee gos up or down about 30 dollars for every 1,000 you put down. So if I went with the no money down my payment should only be around 600, not the 799 I was quoted. I called another chevy dealership and talked numbers with him and he could do the $600 number. I mentioned what your dealership was trying to do and he laughed and said if he got me to sign a lease for $799 for a car with no luxuries on it he would win salesman of the month. Your website is filled with postive reviews, so if this is the way you do business then those reviewers must be paid to write positive reviews.

My son accompanied me to buy this car. Robert was...

My son accompanied me to buy this car. Robert was wonderful to work with --- informative, most pleasant,accommodating --- all around, a delight! I would certainly recommend this dealership to anyone!

In the last 7 years i have purchased 4 new cars and...

In the last 7 years i have purchased 4 new cars and trucks from other dealerships in town. After losing my car to the flood in April, I needed to get a great car for a great price. Mike Wiley and Ron Whestphal just gave me the best experience i could have ever asked for. Wiley was professional, helpful, and completely went out of his way to make sure he got me everything I asked for and more. I wish i knew Mike 7 years ago. If you want a honest salesman that actually knows the meaning of great customer service, wont waist your time or beat around the bush, and genuinely wants to go that extra mile to help his customers then Mike Wiley's your guy. This was the first time i have ever left a dealership with a smile on my face because of the exceptional customer service and the best deals anywhere. Keep it up Wiley, you have a new repeat customer.

Very satisfied with our new Malibu purchase. Great people...

Very satisfied with our new Malibu purchase. Great people working in sales and finance, couldn't have asked for a better or easier experience. Would definitely recommend to friends and family

We went to Ron Westphal to assist our daughter purchase...

We went to Ron Westphal to assist our daughter purchase her first new car. Brian Crunican was our salesperson. We have never been so EXTREMELY satisfied with his customer service. I have never liked salesmen because they can be overbearing, but Brian was a PLEASURE to deal with. He went over every feature in the cars he showed us, answered all our questions, and was extremely accommodating, never pushy. You will love the way you are treated with Brian, no doubt about it!!

Robert was very knowledgeable and polite. This was the...

Robert was very knowledgeable and polite. This was the first time I was planning on purchasing a brand new truck and he made sure to show me all my options. My overall experiance was great and i felt that Robert worked very hard to make sure I was happy with my choice. I would recommend Ron Westphal to anyone looking to buy a good vehicle from great people.

I had the best experience buying my first car with Gene....

I had the best experience buying my first car with Gene. He made the whole experience fun and entertaining. Dan really fought for me to get approved being that this was the first new car I had ever bought. And while as bill was just finishing up the process for me, he worked extremely quick & I could most defiantly see that everyone was really looking out for my best interest. I couldn't imagine going to different dealer ship after this wonderful experience I had.

The level of service and friendliness at this dealership...

The level of service and friendliness at this dealership is without question industry leading. Mike and Bill are real pros within the auto industry and will lead this dealership into the future. In the past I have purchased autos from high-end dealers and local shops, these guys make shopping for an auto a real easy process. Thanks guys! Nice work! Kevin

Brain and the staff did a great job. Extremely friendly,...

Brain and the staff did a great job. Extremely friendly, and no BS. We just found the car I wanted without the dealer hassle and con jobs.

Just recently purchased the 2013 Chevy Equinox with the...

Just recently purchased the 2013 Chevy Equinox with the help of Scott O'Malley! This was my first time purchasing a brand new car, and I am very happy that I chose this dealership! Great car, great price, and excellent service. Thanks Scott

Excellent Experience. Salespersons were very knowledgable...

Excellent Experience. Salespersons were very knowledgable about the car that I was looking at. They took the time and effect to get me into a new car. I will be looking forward to work with them when I decide to buy another car.

I gave this rating because there were a couple sales...