Ron Carter Chrysler Jeep Dodge of League City

"At Home Professionalism"

I appreciate the personal attention that was given to me and my family. We felt like we were dealing with a family member. The hard work and time put into teaching us about purchasing a new car, answering our questions, and the patience displayed by Mr. Carrero and Mr. Adams was fantastic.

Welcoming

The staff at Ron Carter makes you feel like family. Everyone real nice and makes you feel comfortable. I love the service and recommend all my friends and family to go there.

Kim Bledsoe was the best. 2010 ORANGE CAMARO

Kimberly Bledsoe was the best sells rep I have ever had. She stayed in contact with me and even helped me after the sell was complete. She was there from the beginning till the end. The world needs more people like her

West manager service department

Excellent customer service, very courteous staff from sales to finance department, to getting my car out in a very timely manner. The internet staff was great in helping and finding the car I wanted, at the same time getting the driveout price I was looking for, I have the date and time I would arrive ,and the car had been pulled up to the door and waiting once i arrived.

Great customer service

Exceptional customer service by J.T. in the service department, went above and beyond when he/you didn't need to. This is exactly why this is the second vehicle I have bought from the Ron Carter family, they treat you like family. I will continue recommending you guys to all my family and friends and have yet another GOOD story to tell about why I bring my business here. Thank you so much for being there when others might leave you.

Higher prices

I have gone to this dealership twice and both times they would not negotiate. I was able to get a much better deal on exact vehicle at Ron Carter Alvin and Tomball Dodge.

Outstanding

Took my daughter;s car to their service department and got it fixed in a very timely manner. They are very outstanding in every aspect,I will never hesitate to recommend them to my Friends and colleagues

Great experience

Friendly, helpful team. I enjoyed the experience and walked away with exactly what I wanted at the price and with the terms that I wanted

Best Purchasing Experience Ever

Professional. Courteous. Patient. Friendly.Welcoming. Best vehicle buying experience ever. I knew what i wanted and Ron Carter was on time and target with the vehicle and service. Would definately recommend the drive, even if you don't purchase it here, because you will meet great people and experience true service.

Worst Buying and Trade Experince!!

I recently purchased a new 2016 Jeep Wrangler from Ron Carter League City and I have to share that it was the WORST experience I've ever had in all my years of buying vehicles. The dishonesty, deceptiveness, and untrustworthy manner in which my trade was handled was so bad. I had a deal made on my trade in and the amount was well established. All I had to do was wait for our jeep to arrive and come in and sign the papers. I was asked to put $1000 down until it arrived and had no problem doing it. Once I came to pick up my vehicle I waited for over an hour and noticed the salesman and sales manager going back & forth. I wasn't sure why as the deal was done. Once we got ready to go into finance I was then told my trade would be $1500 less. I was shocked and appalled. I spent the next 45 minutes arguing with the sales manager, Danny, and salesman, Marcos, and finally settle on a trade value (mind you that was already done a week ago with a signed agreement) and was still shorted $700. Why did I buy it...like everything else...way too much time invested to start over. I told them that day that I would ensure I let people know how I was treated and I've done that with well over 30 people that asked me about my new Jeep. Horrible, horrible, horrible experience. Find somewhere else as these guys were very dishonest and if they did it to me then they've done it to others and will do it to you. Beware!!!I've left a voicemail message for the GM, Patti Pike, and even made a visit and left my name and # since she wasn't there. It's been almost two weeks since my first request to speak with her and nothing has been returned. No luck yet.

No hassel, just good treatment!

Patti Pike expects her staff to treat customers with respect and dignity! That's one reason this dealership is selling so many cars, because they care, and glad they have an opportunity to meet your needs! She appreciates her employee's, and they don't mind helping each other with a customer, they all are on the same page! Danny, the U/C manager, will give you what your auto's worth, he don't hold back! The finance dept. will get you the best rate, and take care of all the paperwork, and quickly too. Just ask for "The Ron Carter Deal" you wont be disappointed!!! Oh Yeah....Thank you Patti for the fill up!

Great service from Brian Perez!

Brian provided excellent service and I'm very happy with my new Jeep! The dealership was very welcoming and everyone seemed so excited to be at work. Loved my experience so much me and my fiance both purchased a new vehicle. Thank you everyone!

Great Experience

I started my search on line which was easy to use. Then went to the dealership to finalize the deal. It was very smooth. Ray was great to work with through the process.

Dreams do come true.....

First of all I'm not a high tech kind of guy. I try to do the shopping online like trying to find out what was gas friendly what prices are going for nowadays for trucks. I was all thumbs. I finally chose to go to Ron Carter in League City. Several of my coworkers have been talking about them over the past 3 months, talking good about them and I wanted to see for myself what all the buzz was about. I ran into David HOLMEN. Just talk to me if you can believe that. He asked me what I was looking for, my price range, I mean he just talked. There was no pressure in buying the truck there was no pressure and we have to do it now let's sit down now and do it. He took the complicatedness out of buying a truck. They treated me like a person and not a sale. Also when I had to deal with the service department to get my running boards on I dealt with Wes. He was very knowledgeable and help me did get things done. I'm the kind of guy that sticks with a vehicle for a while I'm not always trading in every two years. But I believe in honesty loyalty and that the money that someone works hard for should be invested without being pressured. If you're looking to invest, to get what you deserve in life, then come see my new family Ron Carter in League City. It's definitely worth the drive.

Excellent customer service

We originally bought a Jeep Grand Cherokee in December for myself. Austin was extremely patient even when I drove almost every vehicle on the lot before I decided on the Grand Cherokee! He went above and beyond to make sure our car buying experience was enjoyable. We went back a couple of weeks ago to purchase a car for my son. This time we had both Austin and Rex helping us. Both listened carefully to what we and our son were looking for and took the time to locate the perfect car for him. We will definitely be going back to Ron Carter in the future.

Excellent Customer Service!

Loved my car buying experience and my Chrysler 200! The entire process was easy. Thanks Thomas and JP! I would recommend this dealership to everyone.

Used Car

Best car buying experience I have ever had. No hassle, no added expenses, no wasted time. I highly recommend buying from Ron Carter in League City.

Great experience

Edward was the best. He worked with me and didn't try to get over on me because I was a woman. So all in all it was a wonderful experience buying my first car. He was funny to.I will definatly go there first when I'm buying another vehicle.Thank you so much

Purchasing a new jeep

The experience of purchasing a new vehicle was fast and easy. I Dealt with Joe Betis he was very professional with excellent customer service I would highly recommend him to anyone trying to purchase a new vehicle.

Replacement of Totaled Vehicle

I was very pleased how they worked as a team. I arrived and Wes took care of my request to information on my 2010 ( I was t-Boned and totaled it). He introduced me to Jordan who had found a van close to the 2010 I had. We negotiated the deal and Joni did the paper work including transferring the remainder of the warranty on the 2010 to the new extended warranty on the 2016. Everyone in the dealership was friendly and helpful. I was on my way back to Lake Jackson in less than 2 hours. I picked up the vehicle the next day. Everything was ready and Jordan explained how the features worked, connected my I-Phone. 2nd vehicle I have purchased at Ron Carter, League City. Great both times.

fast, easy

The experience of purchasing a new vehicle was fast and easy. Dealt with Carlton Mayeaux and was very professional. Was in and out in 2 hours.

mr. holemen

Dealt with mr. Holemen. He was great. Its people like him that make people like me still have a chance. I would like to thank him very much and in my oponion he should be salesman of the year. He was very kind and he made my experiance very pleasant snd joyful. Thanks for your help and dedication mr. Holemen

Outstanding service

David Holman and his staff did an awesome job on getting the jeep Cherokee that I wanted. Had no hassles through the whole process . Wouldn't got better service anywhere else.

worst service department ever

took my truck in for free oil change and tire rotation. Was told about 1-1/2 hrs. After 2-1/2 hours my truck had not been touched. The tech came to get truck. I got my keys and left. 4 hours for an oil change and rotation. No one seemed to care. Service writer Wes saw me several time waiting and made no effort to inform me of the delay. I am now a ClearLake Dodge customer.

Thanks to a great team!

Rex did a superb job from start to finish making the experience memorable. Ron Carter's Finance folks and staff are a top notch, warm and attentive team that I would highly recommend to anyone!

Great experience

The experience was great from the time Ii walked in the door till the time I left in my new Jeep thank you David Holman for the wonderful experience.

super service center

I'm from San Antonio Texas..I'm just visiting this area for the summer season. I recently received recall notices for my 2014 Dodge ram 3500.. The nearest Dodge Dealership Was Ron Carter Dodge in Dickinson. I called the service center department to make the appointment. Dana The friendly professional woman I spoke with had me set up for service in no time. I was told it may take a couple of days to do all that needed to be done. Before the end of the day I had received notice that my vehicle was ready for pick up. Fast friendly service is what we all expect.. And is exactly what I received... So this is why I'm writing this review to let the service department at Ron Carter Dodge know how impressed I am with their friendly service and professionalism.. With special thanks to Dana for making the experience so pleasant.

Great service.

Even though I didn't purchase the vehicle because the payments were not within my budget, they treated me good and went out of their way to try to make the deal happen.

Excellent dealership

Carlton Mayeaux was patient through the test drive and paperwork. No pressure to buy a particular vehicle. Everyone at the dealership was helpful and friendly. The finance person was the best I have ever worked with.

Great experience

Jay Hernandez was very knowledgable of the vehicle we looked at. My wife wanted a specific model. He answered all questions. He wasn't pushy. And he talked to us like we had known each other for a long time. It was the easiest, fastest, and easy going car purchase experience ever. And this is our 6th vehicle purchase.

Great sales experince. Thanks Joe.

Joe Bettis Took great care of me during the search and purchase of my new Jeep JK . The vehicle I agreed to purchase was not available at Ron Carter,however the dealership picked the Jeep up from another dealer and delivered it to my home. I would recommend this dealership to anyone in the market for a Jeep or Chrysler product. Don Fregia

Fantastic service!!

I texted and told David what I was looking for. Price and safety driven. He found it quick and I went same day in a few hours it was mine!! Thank you David. No hassle, great service!!

Awesome Experience!

My experience was excellent. John Paul Lopez gets a ten in my book! He kept us happy throughout the purchase process. I will tell my friends to ask for him when they're ready to buy.

Great buying experience

I was very pleased with the service I received. My salesman Greg Timm was very courteous and very informative , it was the best car buying experience ever!

Jay Hernandez

Jay Hernandez was the best sales associate I've ever had the pleasure of working with when buying a car. I highly recommend him and the Ron Carter dealership.

Great dealership and sales person

I have purchased many vehicles in the past, mostly new and a couple of used. I happen to check on line and saw that Ron Carter had a used car I was looking to purchase for my son. I contacted David Holmen and he located it for me before it was out on the lot. David had it checked out and assured me it was a safe vehicle for my son. In short David and Joni made this the easiest vehicle purchase I have ever had.

Love my jeep

Justin helped me get my first jeep and I love it! it was an all around great car buying experience. Great dealership and great salesman.

Great.. Very helpful and great atmosphere

Great services ... Very helpful ... Went out of there way to do what they could to get u what u want.. Great people... Very nice establishment ...

Great friendly salesman!

Jay was very helpful and patient. He was super friendly and gave us a great deal. We are very satisfied with our car purchase. Overall satisfied!

Fantastic Experience

I had a fantastic experience from start to finish. Ray was joy to work with as were the others I came in contact with. I do not remember the names of everyone I dealt with but all were GREAT.

Great experience

We had a great experience here overall took about 2 an a half hrs an walked out with The truck we had in mind

Great!

This Dealer was great! His name was Efe. He was awesome. The manager was friendly and helpful. I will recommend my family and friends to this dealership.

Very pleasant and helpful.

Salesmen Jordan Madera was very pleasant to work with and did not push sales tacticslike most aggressive salesmen do and make you feel uncomfortable and frustrated aboutpurchasing a vehicle.I went to about 8 dealerships before I felt like someone was listening to me instead of me having to listening to them.

Purchase of a 300s

Simple, thourough and not time consuming. Just what i needed. Lucy Villanueva was very helpful with her advice and suggestions. She is the primary reason the process was enjoyable.

The purchase of a Chrysler 300

My intent was to just look at the 300 Chrysler and shop around with other dealers, but the sales reps were so helpful in explaining the deatails and features, I fell in love with the only one I test drove around.That car is the one I purchased.O. Johnson

Found the car of her dreams!!!

Our experience at the dealership was awesome. Paul Sierra and Jean DuPont are nice and friendly people to deal with at Ron Carter. Their technology tech did a great job in helping set up navigation and apps center. Thank you and we love our car.

Reason why Dodge dealers have a horrible reputation

Wow, really surprised at how much of a xxxxx their service writer was with me. Had recall work, a TSB, and a STAR case # for sludging coolant on my 2012 Chrysler product. Had the pleasure of speaking to Wes Shelton in service who sounded like he was enjoying a tasty granola bar when he was talking to me. After hearing what I was bringing the car in for, and after he snacked some more on his granola bar and had a few sips of his refreshing beverage, he told me he could schedule me to come in the next week, although no appointment time or confirmation was given. He then asked ME what I did do the coolant. This issue is beyond common on 2012 Dodge and Chrysler vehicles, so I calmly explained to him the causes that had been found which resulted in the STAR case # being produced. He then asked ME what the repair process was for the TSB and the STAR case # even though surely he already knew after we discussed the symptoms. I told him the repair process, and his exact words..."You gonna pay for all that?" That was all I needed to hear from him.I have been driving Dodge / Chrysler products for the last 20 years, and have dealt with some good service departments and some not so much. If this is the kind of person I am going to be dealing with at this dealership, then I will never take any of my vehicles here. Not for service, not for parts, not for any new vehicle purchases. Thanks for showing a genuine interest Wes, you're a real gem. Great find Ron Carter.......

excellent

My experience at the dealership was awesome. This is definitely a dealership that i will come back to for future business. I love my vehical. Thanks to everyone at the dealership that had a hand in helping me in the process of getting my vehical.

Joe is awesome!

Ron Carter was great and Joe was great! He listened to exactly what I wanted and found me the perfect Jeep. Everyone that I came in contact with was very nice. I would definitely send my friends and family here!

Second time buyers.

We have now purchased two Dodges from this lot. Love the dealership and our sales person, Linda. Special thanks to her and Mr.Pate. When the time comes we'll be back for our daughter a vehicle. Thanks for the family environment you have always had. Highly recommended this location.

Truly Amazing

I was treated wonderfully. Linda Rivera was amazing. She gave me exactly what I wanted and did not try and push me for more than I wanted or could afford. Her professionalism, friendliness and patience, exceeded my expectations.

Ron Carter League City

We had such a good experience that we went back and bought another car two weeks later. Liset Rodriguez was the best.Please go and see her and tell her I sent ya.

Generator Failure

The problem was associated with a recent recall that has no final solution. Ron Carter and Jeep step up and took full ownership of the problem. Had my car back on the road in 2 days with a commitment to install the full solution as soon as it is released. They took the initiative to also install two other minor recalls and perform full diagnostics to insure my vehicle was performing at peak capability. A top notch service organization supporting a superior vehicle brand.