Romeo Chevrolet Buick GMC

Best dealer in town

The best sales person I ever met I would go back a thousand times to ( Alec Peterson ) he is very courteous , attended , happy and someone to trust !KEEP UP ALEC!!!!

alec peterson young but , dedicated

i got the pleasure of spending time with this young man, i was taken back by his age ! But this young guy was so dedicated to help me, he came in on his day off and his birthday. He never gave up on me,and i can say after a few days of being around him i will miss being in his presence. I can say hard working smart funny. If i ever buy a car again i will definitely be going to Alec Peterson. If you read this Alec i truly want to thank you for your hard work. You deserve a nice office and big fluffy chair. i aslo want to thank Steve you rock!!!

Mr. Alec Peterson

Great sales person, fully energy with great smiling face! I made final decisionduring 1/2 day visit. I lease 2017 Traverse! He is great assets to Chevrolet sales team.

Totally impressed!!

I went in the dealership looking at a specific car. I walked out with that car. My first brand new car. Alec made everything super easy and he was so wonderful. I would recommend anyone who was looking for a new car to go there. I couldn't have asked for a better experience. Thank you Romeo!! You will be seeing me again.

Great Salesman and Finance Mnager

Alec was a great salesman who spent a lot of time answering all our questions and helped with locating a car that met our specifications. With all the technology in new cars, he was exceptional at spending time with us getting us setup and accustomed with the new features on our Equinox. Thank you Alec and we are glad that Mike C. assigned you to us.Steve was extremely patient and honest about all the finances and options we had available to us for extended service contracts. He took his time and insured we understood each item by answering all the questions we had. Steve is a very pleasant person to work with and he made the closing process very enjoyable!

Pleasant experience

My salesman Alec Peterson found me the exact car I was looking to lease. He was helpful and courteous. I would recommend this young man to friends and family looking to buy or lease a car. The finance manager Steve Vittielo was helpful and courteous.

Very pleasant

I did a lease for a Buick Enclave and was very happy with the process-- the finance manager was great, and Billy Brown the salesperson was extremely nice and helpful, even following up to make sure I was pleased. Sharon Kisselbrack

Very happy with my experience..

Treated very well at Romeo..Chris , my salesman is a great guy and not some xxxxxxxx artist like the typical car sales guy seems to be .. Thanks for the follow up Chris!

Patient, Knowledgeable Salesperson

1st time in dealing with Romeo! Our Salesperson Llelwyn Boswell was extremely patient working us to find to just right vehicle with the options we wanted. He really listened to what we wanted even making suggestions that we had not thought about. Customer service goes a long way with us and we got it from Llelwyn and Business Manager Scott Daniele. Will definitely do business with Romeo again due to them.David and Deb Smith

wonderful!!!

eric paterson went the extra mile to meet my needs for a car. he was professional,, friendly. genuinely liked dealing with people, patient, even gave me a gift card for my business-. that was a nice and unexpected surprise.The loan agent was so helpful an getting my loan he diligently worked at it and so friendly and explained everything to me fully.

Pat duke is the best salesman

Amazing service. Treated with the upmost respect. Pat went above and beyond to put me in the vehicle I wanted. Being as new to the sales team as he says he is, I don't think anyone can compete with him. He really cares about his customers and their needs.

Professional and respectful

We were treated with respect in a professional manner. Everyone who came in contact with us went out of their way to make sure that our needs were met.

Can't fix engine after 9 mos/6 visits, won't refund $1300

Service Manager refused to refund the over $1300 in diagnostic charges I paid Romeo dealership (accumulated over 10 MONTHS TIME! )to NOT fix engine in my Pontiac Vibe purchased new from them in 2009. The Vibe is a "corporate twin" - the same car as the Toyota Matrix, but built by General Motors with Toyota's VVT Engine. GM even sent a "Field Service Tech" from Michigan ($800 of the $1300) who spent 8 hours attempting to diagnose the problem with no success, then he called back to Michigan for help and GM recommended replacing the cylinder head (I have this in writing) - another $2000 including tax. The local TOYOTA dealer's service department and EVERY OTHER INDEPENDENT MECHANIC I paid for a diagnosis said the problem was probably the Variable Valve Timing Controller. Local Toyota dealer eventually diagnosed that VVT Controller was affected by broken and leaking water pump (WHO CAN'T SEE A LEAKING WATER PUMP???), completely fixed my car for $616, no diagnosis charges. Bottom line, both Romeo's Service Dep't and GM Field Service Tech were unwilling to admit that they were unfamiliar with my Toyota engine - My car was discontinued after 2010, and it was a low production vehicle before that, so the chances of finding ANY GM repairman in the country familiar with specific Toyota VVT Controller issues was slim to none. Romeo and GM should have outsourced my car repair to the local Toyota dealer after their 2nd attempt to fix it failed , then charged me whatever the Toyota dealer charged Romeo to fix it. Also, in April 2014 when I brought my car to Romeo to have snow tires removed & replaced with summer tires I bought from Romeo, the mechanic destroyed one of the snow tires (a mechanic who can't dismount a tire?). I was assured tire would be replaced, but the end of next November and a Thanksgiving snow storm arrived with snow tire still not replaced, so I had to drive 3 hours to relatives and 3 hours back on slippery roads with summer tires. BUYER BEWARE OF THIS DEALERSHIP! - bumper to bumper warranty is worthless if you have an incompetent or inexperienced mechanic! But what bothered me most is Romeo's refusal to admit they were unfamiliar with my engine - I would have retained my PREVIOUS RESPECT for them if they had admitted after the 2nd attempt (out of 6!!) that none of their mechanics had ever worked inside a Toyota Matrix/Corolla engine, and then recommended I take my car to a Toyota mechanic.

Scam artists

I just bought dump truck not even a month.My truck was brought in to there dealership sitting on a tow truck they sold me a lemon and than hit me with a tow truck bill they were nasty and just didn't care I hate this place I'm outa Business now because because of than $30,000 I paid and in less than a month it blows up and the did nothing I'm now going to court please to everyone don't go here this place might be a big company but they work like a small shop scammers the worst

walked out happy

I was in search of an Suburban and had a budget- I dealt with Billy Brown and he was very nice. He helped and talked us through the process. They had a few on there lot, I test drove one and was very impressed! Billy even treated us to Dunkin Donuts :) I did use my phone to shop for a better deal. I could not find one. Romeo Chevrolet was offering me the package I needed to take to take the truck home. The financing was simple and quick. The staff was very knowledgeable and courteous throughout the entire process. They even followed up to insure that i was satisfied with my new truck. I would recommend Romeo Chevrolet to my friends and family, and I have! ( just never google Romeo.com its bad!!)

Wonderful help!!

Had a wonderful experience here while browsing through the selection. A nice young man Llelwyn definitely was very helpful in finding what I was looking for and helping me set things up. I'd definitely go back to this dealership for more help next time.

No pressure like most car dealerships

I bought a nice GMC Denali diesel from this dealership in April of 2016. I dealt with Pat Duke specially and his finance team. Let me say there was no pressure from anyone here. Also Pat Duke and his team were all very very nice, funny which helps when making a big investment in your life and helpful. I would recommend anyone to this dealer and if thinking of going there ask for Pat. When you leave they will give you a nice little gift also but I'll let your mind spin its wheels on what that may be.

Great experience

Had a great experience! Thank you all! I will definitely come back again to do business with this dealership.

Excellent service! Highly recommended!

Excellent service! Highly recommended! I had my car repaired there and they provided me with a rental. I will definitely go back.

Great Dealer!!

Had such a fun time buying a car from here!! Never thought it'd be this easy and stress free! I recommend Romeo to Anyone!!

NEW VEHICLE PURCHASE

I purchased a couple of vehicles from Romeo. Lisa E and Anthony G were great to deal with. They got me the deal I wanted. Joe R even came out to introduce himself. Most owners are not around at dealers.

smooth with no hassle

the experience was better then at any dealer i've went to thanks to Matthew Spoth he showed great knowledge of all the cars you guys had to offer and helped me find the right car at a great price. of coarse this wasn't a surprise i've worked various jobs with Mathew and he always showed great leadership which is great to have when working in the automobile industry

Great

Our salesman was very friendly and knowledgeable. He made sure to thoroughly explain all of our options and answered all of our questions. He helped us find the perfect vehicle that fit our family.

Miracle workers!

I truly had my heart set on this green beauty and was beginning to lose hope, that was until I walked into Romeo and met the family and had the pleasure of working with Joe D. It was an uphill battle but I was kept in the loop and updated every step of the way. The best part was I never felt like just a customer , Joe D really cared that we left happy. I would recommend any and everyone to head down to the Romeo family for their next car! I'm beyond thankful!

I've been to a lot of dealerships. But...

This one was so helpful! Llelwyn boswell was very helpful, and he really knows his stuff. Thanks to him, I am extremely confident in This purchase!

Blown Away

Having been to many dealerships in the Hudson Valley area, I finally came across Romeo Chevorlet. My prayers had been answered. Upon walking in I was delighted when I was greeted with such amazing professionalism from Joe Daprile a sales advisor for Romeo. Joe was absolutely amazing. He was very straight forward and never beat around the bush. He got me into the vehicle I wanted at the price I wanted!!! Thank you so much for the great service I received at Romeo. I will absolutely be returning and recommending Romeo to all of my friends, family and co-workers.

The Dealership as a whole...

I have purchased multiple vehicles from Romeo. LIsa and Anthony both worked for me on getting me the best deal. The service department has been great with dealing with my vehicle maintenance. Thank you for all you help.

Wonderful!!!!

My salesperson was very knowledgeable and made me feel very comfortable. Alec was very down to earth and I was impressed. Joe D. also came of assistance and made the sale more of an ease. I appreciated the time spent and conversation Business Manager Steve V., was a pleasure to speak with.

Romeo knows how to do it !!!

The best experience I've had buying a new car.so far! John casale ,my salesman was a true professional. Very knowledgable, and a great person to deal with. Totally understood my situation and what I was looking for. He did a great job putting me in the right vehicle and he made it easy and fun. As a return customer Romeo did not disappoint with their great service and great prices what else can you ask for? Go see john casale for a truly great experience

Happy Customer

Dan F. made everything go smoothly and I feel he gave me a good deal and a great vehicle. The service was exceptional and he still checks up to make sure everything is fine.

Excellent Customer Service

Joe D was a very friendly knowledgable young man. Made the whole process of purchasing a car very easy and fun!The rest of the employees including the finance department were amazing! By the end Mr. Joe Romeo himself came out and thanked us for our business! I would highly recommend Joe D and Romeo Chevy to buy your next vehicle!

4th car in a year!

Four times in one year the dealership went above and beyond to make my experience was simple and smooth. Mike c took the time to make sure I was on the rite vehicle and the sales mangers mike critchley and Jeff helped me get the best deal possible. My family and I have all brought vehicles recently and would recommend this dealership to anyone else we know. Scott in finance was friendly and patient. He understood my budget and even got "lease guard" on my truck so I have total peace of mind on my new lease. Even the owner Joe thanked me for my business.

Sucks!

I wouldn't give it one star! They sent out this guy Scott, insulted my husband right in front of me and my son asking if he can afford the payments! That was really rude! It doesn't matter how we get the money as long as the payments are made! If not well it's on us! The sales lady Amy was really nice! They don't like receiving cash, they like bank checks better! We did NOT get a vehicle there because it WASN'T what my husband wanted and they didn't give any deals or rebates. My husband wound up going elsewhere got a GREAT deal and rebates. In the process of getting $$ back from them and it's like pulling teeth! We had to leave a deposit just so they can hold the truck. So I would not recommend this place! I am only rating Amy 5 stars! If they left Scott and his insulting self out of it, would have maybe bought the truck!

great experience

Our salesman Jon carping was very nice. He was knowledgeable in the vehicles. We told him what we were looking for and gave us some to choose from.

New truck

Went to Romeos for a truck,thanks to Paul Remus I felt no pressure and was successful in purchasing a new Sierra 1500 he was most helpful in my purchase great salesman!

My first lease

After going back and forth to many dealerships and doing some research online, I returned to Romeo for my first lease. On the first encounter we were met by a friendly receptionist and she set us up with a great salesman, Mike Casella. He let me test drive a few cars and ran some numbers for me, knowing I didnt want to leave that day with a car just options, he still dedicated a good amount of time answering my questions. I returned a few days later with the intent to lease from them and Mike was there to handle it all, he answered all my remaining questions about first time leasing and spent a lot of time with my difficult insurance company. I found the process to be easy and I love the car I have. I never felt pressured to get into a car I didnt want.

great experience!!!

I cannot say enough great things about this dealership and all the members of the staff. From the minute we arrived to when we left we were treated very professionally and they made the car buying experience actually enjoyable. Our sales consultant Amy Haubrich even performed double duty as a babysitter for our children when my wife and I had other consultants to meet with and documents to fill out. They even gave us a bottle of wine to congratulate us on our purchase as we left, sometimes its the little things that make an experience enjoyable. I would not hesitate recommending this dealership to anyone.

buying a car from Joe Duprile at Romeo Chevrolet

Over the last several months I have called many dealerships and visited with many salesman. Joe didn't act like he was pushing a car but rather valueing my interests. Good honest salesman. I'd gladly buy a car from Romeo again based on this. If buying a car from Romeo I highly reccoment working with Joe Duprile

Totally Happy with my experience.

This was my second lease with Romeo and I was happy to deal with salesperson Amy Haubrich. She went above and beyond to find the right truck with the right price. She also was very courteous and helpful explaining the options of the vehicle. I Thank Joe and the crew for putting me in a truck that I will enjoy.

Great experience again!!!!

I have been dealing with this dealership for several years. I appreciate the patience our salesman, Mike Casella had with me. He was very informative and offered his services if I had any questions or concerns after the leasing of my 2016 Equinox.

" Best Ever"

First time ever leasing. Easy and understandable. Anthony Green was wonderful we definitely will return. The best experience at any car dealer ever! Go Romeo!

Love Romeo!

This was our third vehicle purchase with Romeo Cheverlote Buick GMC and we are just as happy as the first time we stepped foot in the door! Dan Ferrendino was an amazing sales man! He helped me around my crazy schedule and went above and beyond to make sure I had all the information I needed and answered any questions I had. We Highly recommend going in and Be sure to ask for Dan! We also were very happy with Steve who is now their finance guy! Everyone in the building is very helpful and always smiling! We love the service at Romeo!

New car purchase

I just bought a new car from Romeo Chevrolet and the were Awesome! The best car buying experience ever! Thank you to Joe Romeo, Joe Daprile & Jeff the General manager.

Stress Free

I've bought many vehicles from multiple dealerships. Matt Lopez made the purchasing process stress free . Him and Steve in finance made the process of buying easier than I ever experienced. Not like other dealerships where you feel like they are talking behind your back. They even dropped my other car at home for no charge. Thanks for making buying a new Chevrolet easy. Randy W

Helpfull

This was our second lease of a GMC Terrain from Anthony Green. In both occasions it was a easy and pleasant experience. Anthony is a friendly salesman and the the Romeo people were very helpful. I ran into a problem with the transfer of the plates from the old vehicle to the new as the registration ran out the day before and it was Friday night, but Romeo let us have the car for the weekend with dealer plates on it until I straightened it out with Motor Vehicles.

Truthful

This was my first time dealing with a dealership and it was a great experience. I got honesty which is a rare commodity. While going thru the process I got conversation that made me not feel like a first time buyer.

My new gmc

I had a really good experience at Romeo they were very helpfull and they went above and beyond to make sure I got the deal I wanted thank you again Romeo

Great Experience!

One of the best dealerships that I've dealt with thus far! Our Salesman Anthony Green was great to deal with. No pressure sales whatsoever! We told him what we could do financially and he made it happen!

Excellent service I've ever experienced!

My husband and I shopped around the Hudson valley and were not happy until we walked into Romeo Chevrolet. Dan Ferrendino our salesman was professionall,courteous and met our exact needs. He got the exact car I wanted, and made sure before we left alll our questions were answered. Dan and his team were wonderful. Thank you Greg and Leigh.

Wonderful day with Matt Spoth

The dealership and our salesman Matt Spoth were wonderful to work with. I love the idea of buying and driving our leased vehicle the same day. Matt was entertaining during our purchase even went above and beyond to undo a situation that was not within his control. Jiffy Lube could of changed my mind in my overall rating but Matt had little control. Jiffy Lube thumbs down in the turn around with inspection. Three hrs on a new vehicle. Other then that Matt being a newbie did a awesome job! I would buy and recommend him to anyone I know!

Great experience buying a care from Romeo Chevrolet!

I recently bought a 2012 GMC Acadia Denali. I walked away feeling that I made the best choice possible for me right now. Romeo knew what I wanted and helped make it happen. From reception, to sales to finance, everyone seemed to be looking out for my best interest! Thank you Romeo!

Great experience purchasing a new vehicle

We recently purchased a 2016 Chevrolet Silverado from this dealership. Our salesman was Jon Carpino, a wonderful salesman who shows that he truly wants to make sure you get the vehicle with the options you want and won't stop looking until he finds your vehicle. Normally it takes my husband 3-6 months to find the vehicle he wants and Jon satisfied his needs in just 2 weeks. We only own GM vehicles and it was our first time with Romeo. I would recommend Jon and the dealership (our first time buying from them) for your next purchase. They are great!

Primo Experience At Romeo!

Easiest car purchase ever. Mike Casella facilitated all of our needs including great price, locating vehicle of our choice(arrived sooner than anticipated), brought vehicle to our home twice to insure it fit in our garage. Mike handled all financing, registration, etc. and we only had to sign and go. Since then, Mike has followed up to make sure we are pleased with the purchase and to see if we had any questions and has provided answers immediately.

Pleased!

Amy was so professional and helped us to make the choice for our benefit. We would highly recommend Amy and romeo dealership in lake katrine!

Very happy

They are easy to work with. I changed my extra options a few times and it was never a issue. They made sure I was satisfied with my decision.

Very professional

Salesperson Scott Daniele was very professional in assessing my requirements both for the truck I needed and the budget I could work with. I have done business with various auto dealerships in the past and this one is as good as it gets. Of course, that is directly due to the people working there, and those at Romeo are top shelf.

I had a very good experience at Romeo.

I highly recommend Romeo car dealership. I bought my first Cruze from them in 2011 and just traded it in for a 2016 Cruze also at Romeo. I went back to Romeo because of the great care they took of my car during the time I had it. This time the salesman was Matt Lopez. Matt did a great job and helped me get the car I wanted. Matt was very professional and informative regarding my Cruze. Also Steve in finance was very helpful in getting me everything I needed. The car buying experience can be trying but not at Romeo.

Great Experience at Remeo!!!!

I went to Remeo Buick to test drive a Encore and I purchased it. Dan Ferrendino was an awesome salesman. I love my new Encore... Thank you Dan!!!

Great Experience!

I dealt with Anthony Green at Romeo Chevy when getting my new Cruze! I had phenomenal service throught my entire experience, and I got a great deal! Anthony was easy to work with and very efficient. The entire new car process was such a breeze. I would recommend this service to everyone!

Excellent

I worked with Michelle Mahon in the process of purchasing my brand new Chevy Eqinox, it was a pleasant experience, very enjoyable and easy. Defiantly plan on continuing business with Romeo

2016 chevy cruze

went to romeo chevy and received service from salesman paul remus. he went out of his way to make sure i received the deal i wanted. went to many other dealerships in tha buying process but romeo sealed the deal.

Good Deal

Tom Tati worked tirelessly to ensure that I got the best deal. I'm happy that I pick Romeo to buy my 2015 chevy spark,

I'll never go elsewhere

Dan from Romeo was the best! He worked tirelessly with us to ensure we got the best possible deal BOTH times we bought a new vehicle! We won't go anywhere else, everyone there from sales to service are top notch!

Great Experience

It was my first time purchasing a vehicle from a dealership and had the great pleasure of dealing with Johnny Casale. He not only was extremely knowledgeable about the overall process of making the purchase, his sense of humor and light hearted demeanor made things that much easier. I look forward to making future purchases with Romeo Chevrolet and recommend anyone to do the same. Thanks Johnny. -Logan

Great sales rep

We arrived at the dealership and were met at the door by Jon Carpino. I came in looking for one vehicle but left with something completely different that I fell in love with. Jon was fun and easy to work with and I would recommend him to anyone I know.

A Dealer with Heart

I recently bought a used Jeep (2015) from Romeo as a gift for my very deserving husband, and I'm happy to give a review about my overall experience with them. Everyone that works at Romeo is very friendly and welcoming. They know how to deal with customers, and are also well aware about buyers needs. Furthermore, Scott Daniele was my sales person who helped me get through the process of buying a vehicle, taking it for a test drive, and introducing it to my husband. I would not have been able to get my husband out to the Jeep if Scott didn't help me! Scott knows his job responsibilities, and he does what should be done to attract new customers. He has great kindness, competence, and an even demeanor. Everything he told us about the Jeep is absolutely correct and of course my husband loves his new Jeep! Thanks for all your help Scott, and I wish you the best of luck in your bright future with Romeo.

Quick and Friendly

Appointment was set up over the phone based on my time frame very easily. Went in and talked to Anthony who was friendly, informative and efficient. We found a truck that met my requirement for both price and quality. Anthony took care of all issues such as insurance swap, registration and financing over a two day period. On the third day I picked up the truck which was ready for me right outside the door. The next day while checking out the truck I found a couple of small issues. I returned to the dealership and Anthony and the manager along with the service writer checked out my requests and immediately an apt was set up to fix them.I would recommend this dealership and Anthony to anyone looking for a new/used vehicle.

Very pleasant experience

I went to Romeo looking for a Chevy Silverado crew cab with an eight foot bed. I dealt with Paul Remus who went out of his way to find me my truck. He kept me up dated every day until he found the one that had all the options I was looking for. Very good experience!! Thanks again

Successful Search !!

The staff at this dealership went out of their way to find the 2015 leftover Silverado with the options I was looking for. Two dealers in NJ were not very helpful so I took to the Web to look for myself. When I called Romeo Katie and Lisa were terrific and located my truck within a few days and MANY phone calls. Then Steve (#'s guy) and Dan Ferrendino took over and everything went well. I drove 87 miles from Northern NJ to get my vehicle and I would recommend the trip to anyone that is tire of the usual runaround at typical dealers.

Truly A Great Experience

01/08/2016 I recently purchased a new 2015 Chevrolet Silverado from Jon Block. He was great through the process and I did not feel any of that sales pressure that I worried about when shopping for a new vehicle. The negotiations were straight forward and he didn't unnecessarily waste my time. I really appreciate his professionalism and service both in helping me choose the right truck and also in being comfortable with using the features that were new to me. I had an all-around great experience at Romeo Chevrolet and I would go back there for my next vehicle purchase as well as recommend them to my friends and family.

professional and great to deal with

Great experience dealing with the Romeo team. Helped me get what I wanted and answered all questions I had. My sales man was Mike. He was very helpful and polite through the entire process. Definitely worth the trip!

Great experience

I went to Romeo with the intent to purchase a car if the numbers were right. Amy the sales lady was patient and helpful and s pleasure to deal with. I didn't need financing but they were able to get me a better rate so I took it and didn't have to do anything but wait for my new 2011 Sierra 1500 to be detailed. Great experience will definitely be recommending people to go and see her.

"Love My New Buick Lacrosse"

My Son took me to Romeo dealership & to meet Mike Casella for a new SUV. But Mike was so good to help me make up my mind to a Buick Lacrosse & I love it!! Thank You Mike & everyone at Romeo a very friendly Place. Barbara & Son Frank

My GMC Sierra

I recently had the pleasure of stopping at Romeo Chevrolet Buick GMC in Lake Katrine, NY. After looking at what seemed like 50-75 Sierra Pick ups I was not able to find one with an 8 foot box. My wife and I decided to go inside to see if maybe we were missing them or whether someone could help us find or order what we were looking for. We were met at the door by a very, very, helpful Amy Haubrich. After finding out the color I wanted was discontinued Amy spent quite a bit of time looking on line trying to find a truck we would like with no sucesss. Amy was not to give up and went to get her manager Jeff. He joined in the search expanding the area they normally look in and found what we were looking in Md. They agreed to go get it if the other dealer would let them have it. The truck was there a day later. On the day we were was picking it up we met Stephen Vitiello from finance who made it fast and easy explaining the paper work to us line by line. Amy My wife and I went to the vehicle. (it was already quite late seeing how I own a business and could not get there until after 7pm and closing time was 8pm) Amy spent the next 1 1/2 hours going over all the great features of my new vehicle without worrying about the time. I can not thank her enough for all her patience. If you ever have the opportunity of going to Rome Chev Buick GMC Hope that Amy is at the door to geet you. If not aks for here to be your salesperson. George A Bussiere Jr

Once again the best!

My husband and I bought another car with Anthony Green. Anthony Green works hard to get the exact car we want and delivered to us always. Always cheerful and fun to work with. We will always go to Romeo and Anthony Green when it's time for a new car because we always leave with a big smile on our faces. Service for our cars after purchase is always great as well. Never have a problem.

Nick Kladakis is the best!

Super friendly, no pressure dealership. They helped me purchase the perfect car for an amazing price. Nick even gave me a Dunkin Dounuts gift card!

Poor Service

Like all other new car dealerships you are their best friend when leasing or purchasing a new vehicle BUT when it comes to service you can see the real dealership. Sierra in Romeo is poor in regard to simple dealership service, communications with the vehicle owner, completing the service and returning the vehicle as clean as it was delivered. I had issues with the overall service provided and quality. I called the individual indicated on my receipt if there were concerns with service and never received follow-up call. I feel ignored and unimportant with this dealership. I have had issues with this dealership in multiple visits, do not trust them.

Excellent no pressure customer service!

We had an excellent experience when dealing with Amy at Romeo Chevrolet. She was polite, patient, and did not pressure us at all. She knew the product line very well and went out of her way to accommodate us! We had a very good experience with everyone at Romeo Chevrolet and we would definitely return to Romeo Chevrolet!

My experience

I had a very good experience with Romeo Chevy , they were quick to response in every question I would have and treated me , I would say better than some other dealers I dealt with. In all they showed great hospitality and I felt like I mattered to them for my business .

"An excellent experience"

I had been looking on line for a Buick Enclave. Beth called me from Romeo Chevrolet Buick in Lake Katrine. So I made an appointment for that very afternoon. Our salesperson Randy Wilber was wonderful! The car I was looking for was in the lot. He spent so much time with us and answered all of our questions. He was so friendly and personable. Thanksgiving was the next day so we were able to pick up the car on Friday. He spent much time with us as he showed us each feature of the car. Steve Vitiello worked with us on the financing. He was also very helpful and very easy to work with.By the time we left, I felt as though we were leaving two new friends.I am enjoying my new car very much!I was very impressed by the friendliness of each person who spoke with us. The whole experience from beginning to driving home was excellent.

The way all things should be done.

Worked first with Holly Maserjian who was very good and friendly and found the Enclave we wanted. Matt Lopez took it from there and keep the same great service. No Surprises.Only reason I gave four stars on price instead of five is due to my "cheapness" I did get a good deal though.

Quick and painless!

I had a wonderful experience! Our salesperson Dan Ferrendino , was awesome, he was knowledgeable and very friendly ! We had the car in less than a day!

Dreams come true

They turned a nightmare into a dream car...and made sure I got the car I was looking for at an unbelievable price...2015 Camaro...

Excellent service and quick process

Mike Casella was the sales consultant i had met with. i spent a total of 4 hours at the dealership, checked a few cars out that he narrowed down to meet my needs. he went above and beyond to put me behind the wheel of any car that peaked my interest. eventually i happened upon a car that i couldnt wait to get inside of and Mike couldnt have done a better job in making the switch between vehicles a quick and easy process. im glad i went to romeo chevrolet to purchase my car.

2015 Chevy SS

I had a great experience with Romeo Chevy. Anthony Green was my salesman and was very helpful with my purchase. Thank you !!!! I am enjoying my new car.

Very active sales department

Over the passed three yrs. I have purchased three new pick up trucks and one vehicle for my daughter. Working with Dan Ferrendino and Mike Critchley they have put together a package I could not refuse. Working with Dan, I told him I was old school and know what I wanted, Work with me and you get the sale. Do not push any vehicle just to make a sale. My daughter has plans possibly in the spring on buying another vehicle, and would go back because of Dan. I would also like to thank Jeff in finance for making the numbers work

Romeo Chevrolets the way to go!

I just purchased a 2016 Chevy Cruz and the sales mans name was Matt Spoth! I highly recommend him. He went above and beyond to meet my needs and help make this new car possibie. I'm very pleased how smoothly the process went. Also, to seal the deal my 3 year old daughter had one last request. The moment we walked in she had her eyes one a rather large green Christmas balloon. Needless to say we walked out of the dealership with a new set of keys and 4 HUGE balloons. Thank you Matt Spoth for ming it possible to give my family a safe and reliable vehicle.

great

i went to romieo cheverolet in kingston ny and had a great experince with buying my 2015 chevy silverado anthony green my sales rep. was so courtious and his boss and him maded it possible for me to drive my truck home that night .

Kicking Myself

I have a Chevy dealer who I've done business with for 15 years. However, they did not have a vehicle to meet my immediate need. So,I checked out the website at Romeo. Found a 2008 Impala with lower miles, for a decent price, and since I was a cash customer, I set up to go look. Test drove the car, liked it, bought it and took it home that day. After a few week, realized it desperately needed brakes, it made a clunking noise in the front, and a found A HOLE IN THE FRAME!! Made an appointment with service, and here's where the BS begins- Bill from service called me to let me know they couldn't replace the brakes until the General Manager(Joe Romeo) approved it, and he happened to be in TX!! He then INFORMED me that the clunk in the front suspension and the hole in the frame was caused because "YOU PUT YOUR CAR IN A DITCH" I adamantly denied this, as of course, I hadn't. Called my salesman, Dan F.,and he did his best to help. Had left the car Thursday evening, repairs weren't made until Monday- Brakes grind worse than before the supposed repair, since rotors were only resurfaced rather than replace, clunk is still there, despite Bill saying they couldn't find a problem and the "repair" to the frame looks like it was made by a 5 year old. Emailed Dan F. to let him know my dissatisfaction-he passed my email on to Joe Romeo,and said I'd "probably" be getting a phone call-I won't bother to hold my breath.Taking it to my mechanic tomorrow for a thorough bumper to bumper look, and contacting my lawyer to employ the Lemon Law, as I believe this car will qualify. DO NOT BUY FROM THIS DEALERSHIP!!!Jenn L.Catskill, NY

Bought a new car at Romeo

I recently purchased a new car at Romeo chevy, I was very pleased with the experience I had with them. They were very helpful and thorough. My sales associate Amy Haubrich was a pleasure to work with. She was genuinely concerned with what I was looking for in a car. If you are in the market for a new car I would recommend stopping by and seeing her.

Purchase of two new vehicles

My husband and I purchased two new vehicles from Jonathan Block and we cannot rave enough about the experience we had with him and the dealership. From the test drive to the signing of the final papers to pulling out of the lot was nothing but smooth sailing and headache free. Jonathan is very knowledgable and courteous and a great salesman to deal with.

"TIME" well spent!

We met with Joe Daprile. Joe was friendly and knowledgeable about his product. He was accommodating and quickly found us the car we wanted. Joe went out of his way to stay in contact with us for any questions. We are enjoying our new car.

A Happy Camper!

I am a repeat customer,this is my sixth vehicle from Romeo..Anthony and Steve worked wonders and got me exactly what I wanted! Always fast,friendly,helpful service!!

Great place to get a great deal

I went to Romeo I meet with Scott C Daniele I told him want 2016 Chevy Cruze took the car for a ride after we went back the dealership Scott and myself talk on the price. It was in my monthly payment budget.. Scott is a honest salesman which is very hard today in this market. Thanks Scott for everything.

The best ever

Amy was the best to work with, informative, helpful, got me in my new car in three days, Great job.Would recommend her to anyone. Thanks again Barbara & Gary.

My Wife's Birthday Present

We stopped in at Romeo's to look at a Van, loaded, low miles at a VERY COMPETITIVE PRICE.The 1st person we met was Scott Daniele (x 341). He was polite, dropped his current task, and we sat down to due business. While it was obvious that Scott was ready to due business, he never came on with a hard sell approach.It turned out the vehicle was temporarily unavailable. We set up and appointment for the next day.When we got the van my 1st concern was that it had all the features advertised. It did.Next concern was the price and financing, handled by Steve Vitiello.Steve got us a very impressive finance deal. THIS is only time I remember where our payments were LOWER than promised in the preliminary deal.

Exellent dealership, Thanks Jonathan!

I had a great experience buying my 2015 Denali at Romeo GMC.Jonathan Block in the truck dept. was helpful, strait forward and fair in my dealings with him.The best way to save the time and stress of buying a new car or truck is to trust your being treated fairly.I trust Jonathan will give me a fair deal on my future truck purchases. I do not have to waste time haggling or comparing prices.This saves time and time is money.I plan on buying more trucks for my Landscape business through Jonathan and Romeo dealership.5 Stars!Paul FredellaPresidentUpper Valley Landscape Inc.

Quick friendly service

Wonderful team of people who will do anything to help you! I went in on a Thursday and was able to pick up my car on Saturday. They went out of there way to make this purchase possible and I'm very glad I didn't choose another dealer.

great experience

I'm not easy to please and Anthony Green went above and beyond to find me exactly what I was looking for. So far (day 4) and I love the GMC Terrain!! Thanks Romeo.

A+++++

Hands down the best dealership I have ever been to! From the moment we walked in to 3 1/2 hours later when we were pulling off the lot with our new car our experience was exceptional! Our salesman was Johnny Casale and I'll be recommending him and this dealership to everyone I know and meet who are looking for a car. We had a long drawn out story with another horrible dealership and the employees at Romeo went well above and beyond for us to make sure we had a wonderful car buying experience and we certainly did! Very happy with our purchase and the dealership!

Welcoming people

The staff at Romeo were very helpful from the first call to the last hug. The staff were warm and welcoming, I was lucky to work with Amy H. She was very honest and trustworthy. I felt very comfortable purchasing a car from this dealership and Amy was wonderful to work with.

Great overall experience!

Our sales person, Anthony, went above and beyond to make sure our car buying experience was amazing! He even came in on his day off! I recommend Anthony for your next car purchase.Geoff at Romeo also did a great job in the financing department. They both were very knowledgeable and super helpful and accommodating.

Miracle Workers

Romeo Chevrolet has the most professional staff that I've ever had the privilege to deal with. Starting with the Receptionist when you first walk into the dealership. To the sales team and Managers the place is run like a well lubed machine. The sales person Michael Casella was very knowledgeable about the vehicles that I was interested in. Give Romeo Chevrolet a big hand for working diligently to find a deal and vehicle that fit my price range and likes.

Right truck right price

When the day came that my old car needed to go I started looking for a good used truck. My wife and I bought two Nisssans this year, so I figured a frontier would be a good truck. We checked the local Nisssan place only to find over priced high milage trucks. We checked Romeo's website and found the perfect truck for our needs. Daniel DeMarco was able to us in a 2010 Frontier with 27,414 miles with little to no effort. Daniel is a good guy who knows his business. If you need a vehicle go see Daniel at Romeo he will help you

Excellent!!

Listened to what I needed. Worked within my price range and never pushed or pressured me! Great experience overall. I love my Traverse!! Randy was exceptional , professional and courteous throughout every aspect of my purchase from start to finish. Randy has also followed up with me a couple of days after my purchase to see if I was happy with my car and if I had any questions. I would absolutely recommend Romeo Chevrolet in Lake Katrine to my friends and family!!

Start to finish best dealership I have ever worked with

After researching new trucks for the past year and building my "dream" truck I had gone to several different dealerships and found it very difficult to deal with them and getting assistance on exactly what I wanted. From the minute I walked into Romeo Chevrolet everyone was vey friendly, courteous, professional, made you feel welcome and that you were not bothering them or wasting their time. Mike Casella was more than happy to sit down and locate the truck for me! From negotiating the cost all the way through picking up the truck EVERYONE I had the pleasure of dealing with made me feel confident that I had made the right decision to purchase my new 2500HD from Romeo!

Deal of the decade

I have bought many new trucks but never a 10 year old NEW truck with 15kmi.. what a deal Mat Lopez treated me like family I can call him day or night with any concerns and they are taken care of.. this is the second truck I bought from Romeo, and Matt Lopez and Mike Block took care of me, I went over this deal many times in my ,I couldn't say no IT was a NO BRAINER DEAL of Lifetime BUY from Romeo you be Glad you did there service is second to none... James G

Great Experience

Dealing with the entire sales staff of Romeo was great. Kathleen was great and fast at getting back to us. Beth was excellent at getting us the preliminary information on the lease that we needed to make our decision to come in and Billy was pleasant to deal with on the final steps to leasing the new Acadia. Thank you again.

great

Everyone was very helpful. Matt Lopez was exceptionally friendly and courteous. Joe Romeo made sure all parties were satisfied. Matt couldn't do more to make us happy with our new car. Great experience.

Great product and awesome service

What a great experience...Jonathan Block went above and beyond in finding me a vehicle at the right price. Service was exceptional and I'm looking forward to a great business relationship with them on future deals. I recommend them highly and it's nice to do business with a dealership that cares.Kay MiracleFleet Purchasing at Americar

No pressure dealership with great employees

Matt Lopez was great. Friendly, courteous and professional. He even helped me schlep my tool box to my new truck. The rest of the staff was great as well. Great selection. I would recommend Romeo has a very nice facility.

Nice experence

My husband and I took delivery on our pre-owned vehicle. We couldn't be more pleased. Dan De Marco and Steve Vitiello made our dreams come true. They made the whole process stress free and had some laughs too. What a pleasure to do business with this dealership!

Great experience return customer

Scott D was greatThis was the best experience I ever had.Jeff R and Steve were very accommodating and got me the deal I was happy with.

Enjoyed the whole experience 1

Just took delivery of my Impala ! I have to say Mike Casella made my experience a very good one. My husband and I always made large purchases together, I lost my husband recently so I was nervous to say the least. Mike and all of the others on staff at Romeo made everything happen smoothly! Thank you Mike and the rest of the team. I believe Romeo Chevrolet is the best! You too Mike.

Just wanted to upgrade my Traverse to an Acadia.

I was looking for an upgrade on my suv. Mike Casella was awesome. He searched until he found the vehicle I was looking for. I was leary on going back to Romeo, since I wasn't completely satisfied with the salesman I had last year, But I wanted to give Romeo a second chance. So far so good. Mike helped me get a great vehicle with a fair trade in.

Easy to do business with!

This was one of the easiest vehicle purchases we have ever made. Matt Lopez and the team at Romeo were knowledgeable and very friendly. This is our 3rd purchase from Romeo and I am sure it will not be the last. We stopped in on one of Matt's days off just to look at the Traverse, and Mike Critchley, the Sales Manager greeted us and offered to grab the keys so that we could take a look. Thanks to everyone at Romeo!

Great Experience

The salesman I worked with, Mike Casella, was extremely helpful and informative when it came to assisting me. Over the past month, I've been to at least 7 dealerships in this area trying to find a truck. Mike was able to get me in a brand new truck for a payment that was in my budget. He worked hard to get me taken care of. Mike even called my insurance company and facilitated the transfer of my car insurance. If you want a great salesperson who will work for you, I definitely recommend visiting Romeo's and asking for Mike Casella.

Car salesmanship

My husband and I had a great car experience at this dealership.. We were very happy with the way the salesman, Daniel, handled the sale. He was very informative and he had a great attitude. I would rate him excellent in sales. We weren't there very long and he gave us all the information we needed.My husband test drove the car and was very happy with it. The car rides so smooth and it's just the right size for us. I really like the car a lot and so does the family. Over all, it was a great car experience and we had an excellent car salesman. I would definitely recommend Daniel as he is a great salesman.

Purchase of new auto

This is my third time leasing a new car from Romeo Chevrolet... I am retired and wanted to reduce my payment. Matt Lopez worked with me. Matt went above and beyond to find not only the car that I wanted but lowered my payment also. He was very courteous and helpful. I will not only recommend Romeo Chevrolet to my friends that need a new car, but will also recommend that they ask for Matt Lopez to take care of them.

Great car buying experience

From start to finish my experience was great I would recommend Randy at Romeo Chevy to any one looking for a new or used car.

Purchase of 2015 Chevy Equinox

I purchased a 2015 Chevy Equinox from Dan Ferrindino. He made the deal come together!! He was very professional and courteous. All of the staff were awesome!!!

Over all experience was good

The sales person Matt Lopez and Steve Vitiello in finance are both very experience in there fields. It was a holiday weekend and there were some confusions on when the vehicle was to be delivered, which was no ones fault. There were a few things that needed to be fixed and they though that I would wait for it to be fixed before delivery which I miss spoke on, so when I called on Tuesday they made arrangements to have it ready for me on Wednesday. My whole family has purchased all our new vehicles from Matt and I would recommend him very highly.

Romeo is the place to go for your vehicle

The staffing at Romeo Chevrolet Buick GMC were all very pleasant and professional from the time I walked in to the dealership. The service was excellent. They understood my needs and made getting a car possible at a price I could afford. Romeo is the place to go if your in the market for a vehicle.

needed a new lease

in my experience at romeo chevy buick gmc they fitted me in the car that suited my needs in a price I was comfortable paying.

Buying a Car

I decided on the car I wanted to buy. I found it at Romeo. Joe made the whole experience easy and fun. No pressure, answered my questions and was so very kind. It was way better than I had anticipated. I had expected to be helped by a pushy salesman and instead I was helped by a personable, easy going young man. He was knowledgeable as well as patient with me. It was a wonderful day at Romeo Chevrolet in Kingston, NY. Thank you!

Great Experience Car Shopping at Romeo's Car Dealership

Our experience with Romeo Chevy Buick GMC Car Dealership in Kingston, New York was a pleasant and helpful experience in purchasing our 2015 GMC Acadia.Phil .Gaulin, sales Consultant and Managers and Staff treated us with professionalism and courteousness. Mr. Gaullin was quite knowledgable and helpful in taking the necessary time to acquaint us with many of the vehicle's features.We are quite satisfied with Romeo's ability to satisfy our vehicle needs and would recommend them to our friends, relatives and co-workersIzzo, Round Top, New York

Amazing life changing experience!

After a very negative experience with a sales consultant, my feelings on shopping for a vehicle felt more like a visit to the dentist for a root canal. It took two years and a lot of persuading to walk backinto another car dealership(with my 15 year old vehicle). Matt Lopez at Romeo Chevrolet was able to turn that negative experience into a 300% positive one! He treated me with respect, paid undivided attention to my vehicle purchasing needs, and was extremely engaged and friendly throughout the entire process. I am forever greatfull to Matt Lopez and Steve Vitiello in finance at Romeo Chevrolet!!

So happy we went to Romeo Chevrolet Buick GMC in Kingston.

My husband & I were in the market to buy a new car(our current vehicle was a 2004). We went to a different Chevrolet dealer & a Ford dealer; then we decided to take a ride to Romeo Chevrolet, Kingston. From the moment we walked through the door we were treated like old friends. Mike, the Sales Mgr., introduced us to our Salesman, Mike Casella. Both Mikes showed use how leasing works(since we don't travel much& didn't know the advantages of leasing). Our Salesman, Mike, was so courteous,helpful & knowledgeable. Mike answered all of our questions. We decided to lease a Chevrolet Equinox; Mike sat in the car with us and showed my husband what everything on the dash was & how it works. Mike also set up our Blue Tooth. We were then introduced to Jeff in Finance. All the while we were signing the paperwork, Jeff made sure we did not have any questions or concerns.

It was a great

Had a very pleasant buying experience Anthony green was excellent to deal with very knowledgable and professional, I would recommend him to anyone I know who is looking for a vehicle, he took the time and worked to get me the deal I was happy with, very satisfied

it was great

Me and my daughter both bought vehicles on the same day and Nick was excellent. Would definitely go back to him. He was friendly and took the time to answer all our questions and when he didn't know the answer he asked.

buyers beware

Do yourself a huge favor and buy somewhere else. And If you are desperate enough to buy any lemons from them, do not I repeat DO NOT get your vehicle serviced there.

Excellent Experience

My wife and I experienced much satisfaction with our very professional salesperson, Brian Scarachilli, and would highly recommend him. We had never purchased a vehicle on the lease program but Brian thoroughly explained the process to us and our decision was made without hesitation. I knew the vehicle I was interested in purchasing which made the process progress without delay.

Excellent Experience

They have a very competent sales force who all were eager and excited to find me the perfect car to fit my needs and my budget. Tom Tati was extremely helpful and worked hard in getting me into my first brand new car. He was patient and not pushy and met all my requirments I My husband is looking to purchase his next vehicle here because of how happy I am with the service.I will never shop for another car anywhere else. I love my 2015 Chevy Trax

Go here, theyre great!!!

I had a great buying experience here! My salesman was Randy and he was very helpful and friendly. He recommended I look at a car I wasnt interested in, but I ended up loving it after the test drive! My husband is looking to purchase his next vehicle here because of how happy I am with the service. Angie W.

Excellent experience

Mike Casella was the best salesperson I have ever worked with. He was patient, professional and helpful. He didn't pressure you into buying only helping you find something that fits your budget and likes.

Above and Beyond

I couldnt be more impressed with the Romeo team and our sales rep Joe DaPrile. I don't live in or near Kingston, but one day we had to run errands in the area and decided to stop in GMC as I knew I'd be in the market for a new car in the fall. Joe, our sales rep was patient and really informative as we explored different options, and I found a car I loved! Neither myself nor my fiance ever had the feeling we were being "sold." Joe, along with his sales manager Mike were so helpful during the whole process. We could have gotten the same car closer to home but decided to drive well over an hour away because of the fantastic service at Romeo. The whole team worked really hard to get me a vehicle I love and at a fair price...Joe even made sure it was detailed perfectly for me. I would recommend Romeo to anyone!

2015 Chevy Equinox

we bought our first brand new vehicle from Brian Scarchilli. We couldn't have asked for a more competent and enthusiastic salesman. He made the entire buying/leasing process a piece of cake!! Would definitely recommend him at Romeo.

great experience

The whole buying experience was painless and with Dan Ferrentino easy. He was a great salesman and tried to comply with all my wishes(some I won-some I lost) but he tried and did not mislead me. He was very knowledgeable, and interested in my car buying experience. The complete sales, finance and management team were the best. Thank You Dan, Geof, Mike for a pleasant car buying trip.

2015 Serria 2500HD

This by far was one of the easiest new truck purchase I made. Jonathan Block made this very easy with no high pressure sales. Jonathan even delivered my new truck to my home saving me a trip back to Kingston.

Love my new car

My husband and I were looking for a new car and Romeo was a perfect place to buy it... Bob Sosa and Luke Woloszy were wonderful throughout the entire process making sure we bought the car that fit our needs and stayed in touch to be sure we were set even when the car was ours.

torilyn duncan

Thanks to Torylyn she was very helpful through out the process. If I had any questions I could call her I think it makes it feel like you had a friend helping you find the car and deal you were looking for.Torilyn she made it happen for my 2nd purchase at Romeo Chevrolet thank you all with the process so I would like to say thanks again to great staff Torilyn Duncan ,Mike Block ,Chris Palovich Thank youGordon,Rose

My experience ith Lisa Elder and Matt Lopez

Thanks to Liza Elder, Holly and Matt Lopez. This was my 2nd purchase of my Buick Enclave 2012 and 2015. Up front I would never have made these sales if it wasn't for the efforts and sales follow ups from Liza Elder.Each time I was ready to see 2 other dealers until Liza called. We set up an appt. and she addressed all my issues and dissatisfactions-- especially when your dealership was new and set me up with Matt Lopez in 2012.Now again in July 2012 - Liza called me and she set me up with your "star" salesperson --The one and only Matt Lopez.Well let me say, I did not intend to lease another Buick Enclave at this time---but this wizzkid MATT LOPEZ went above and beyond to make my purchase a pleasant experience and provided all possible available discounts including joining me in person because of my disabilty to the Credit Union next door to obtain additional new car discounts.One of the main reasons Mattt is the best - he is not pushy,very understanding,informative, no pressure and MOST OF ALL " NO HASSLE ". I will surely recommend him to all my family and friends. Same goes for Lisa Elder and Holly.Also Geoff Vandyke did an excellent job. Made my financial paper work go quickly and hasslefree.

Shop at Romeo you will find your Julliette.

If you are looking for a new Chevy car or truck make sure your first stop Romeo Chevrolet. I dealt with Scott Daniele and he was very helpful throughout the process. If I had any questions I could text him which I think makes it feel like you had a friend helping you find the truck and deal you were looking for. Overall this was by far the best experience I've had with a car dealer. Good work Scott I look forward to dealing with you in the future.

Great Dealership!

I came into the dealership looking to trade my car in. Phil took the time to help me find the perfect car for me. I bought a 2013 GMC Terrain and I could not be any happier with it. Thanks Phil!

Ask for Scott Daniel

My overall experience at Romeo was excellent. I recommend this dealership and particularly Scott Daniel. He really worked with us to get the car we wanted at a better than fair price and he held our hands working through the details until a couple of short hours later we drove out in our new car. Highly recommend salesman and dealership.

Great Experience

My wife and I went to Romeo after visiting several other car dealerships, the selection was great and we looked at several nice cars until we found the one we wanted. The process was easy and we has all our questions answered. Love the car! Lynne, our salesperson was very friendy and helpful..

Bad service

I saw a car online I was interested in online , I went in an negotiated a deal and it was downhill from there .. I sat for two hours with no other explanation except I needed to wait .. I asked if I should come back because I would be transferring my plates from my old car that was sitting in the parking lot and needed to get that car home so I could bring the plates back .. Waiting waiting waiting until I finally left due to the rude financial loan officer .. He told me I got the loan but wouldn't give me any details like interest rate and refused to talk about a warranty .. He said the sales guy should have discussed it with me but didn't .. I finally walked out .. After leaving my insurance agent called and said they transferred my car insurance !!! So Without signing a thing they called my insurance company and took the insurance off the car I was driving ! BE CAREFUL WHO YOU GIVE YOUR PERSONAL INFOMATION TO !

Great Service by Scott D.

I went to Romeo because I had seen a car on their lot that interested me. Scott was very helpful and calm. He was not pushy or agressive, but understood my situation. I realized buying a car is not an easy thing so you must have someone who can walk you tjrough the process. Romeo was a great place. Scott and Katie both worked it out for me and I was able to get a great car. I would definately recommend Scott as a great salesman.

Thank You

Nice to do business with, everyone there made it possible for me to come home the next day with my new auto. Thanks everyone for the great experience...

They want to deal!

Fair price, buying was a low pressure experience. Very good price on my trade-in. They will work with you to close a deal. Bought a used car, very clean, mechanics went over the car and I ended up with new brakes all around.

Buying a new car for my wife

I kept changing my mind on what car I wanted but they helped me and never pushed me. They were great to deal with and very fair with me. Joe Romeo made me feel comfortable and he was very friendly and thoughtful.

"EXTREMELY SATISFIED"!!

It is very rare to walk into a car dealership and feel welcomed not overwhelmed! I was greeted and assisted immediately. My Sales rep was Lynne who made me feel like I was car shopping with a friend as oppose to an employee with a typical sales pitch ! My entire experience was great! Especially, considering the fact that I had no idea when I walked in I would be driving home with a brand new vehicle! Although I spent 7hrs including having dinner: compliments of Lynne, it was worth every second! Michael & Steve also played a major role in helping me achieve new car ownership. Both went above and beyond customer satisfactory! Overall, the entire staff that I had the pleasure of meeting was nothing short of "PROFESSIONAL"!!! P.S. The bottle of wine doesn't hurt either!:-) Doreene Scott

"Excellent staff"

I was looking for a specific model/color pickup truck and dealt with Jon Block.He went above and beyond to locate and deliver exact truck I wanted.He also took care of accessories to be installed and kept me up to date with any details.Steve in finance dept.is excellent and makes paperwork a breeze.This will be my second truck from this dealer.

A good time was had by all......

I was in the market for a new car - a lease. Was shown pretty much exactly what I was looking for. My salesman, John Casale, gave me straightforward, understandable information. He was cheerful and fun to deal with. The whole place was friendly and inviting, and I believe that I got a very fair deal with Johnny's help. Thank you all.

Excellent experience start to finish

From the start with Beth in constant contact letting me know when the very specific truck I was looking for was arriving,she gets a a+ for the outstanding communication.Thanks Beth??.And now for my salesman Randy Wilber,Great guy very easy to deal with 0 pressure and I am very difficult and picky to deal with when it comes to cars.And now for the detail department.A++++ Jose did a excellent job detailing my new black truck and when I did see a couple small marks he said no problem and took care of them immediately.I am a bit of a profectionist with my automobiles and Jose passes with flying colors,many thanks Jose.Also Mike one of the managers very helpful polite and keeping us up to date on our delivery of the truck,thanks Mike.And last is Jeff in finance,very nice dealing with you you were a pleasure to talk to and very organized.I highly recommend these folks there is nothing but professionalism and honesty from start to finish.Thank you Romeo GMC team.

Friendly salesman made experience pleasurable

Our salesman was very helpful in choosing the best fitting vehicle for our family. Once we made our choice, he did everything he could to make sure we could afford the car we chose. Finally, he did all he could to make sure delivery happened quickly and smoothly since we did not have much time.

review of Dan Ferrindino

Dan made the purchase of our new car a pleasant experience, he went about and beyond to make sure we were happy and satisfied, he even remained after hours and after closing to make sure we had all we needed. He is also very knowledgeable about the entire process, answering my many questions with expertise and patience,

Excellent salesman

Matt Lopez makes the purchase of a vehicle almost painless, his sense of humor and knowledge have brought us back to Romeo more than once to purchase a vehicle.

Great service

Randy Wilber and Stephen Vitiello are such an amazing team. My current vehicle had reached the end of the road on a Wednesday. I was lucky enough to use my fathers truck for a few days to finish out the work week, I went in on a Saturday at noon time to look at a used Chevy Silverado. I was very pleased with the truck after test driving it and was concerned about being it was a Saturday afternoon I wouldn't be able to bring it home with me that day. These guys went out of their way to make sure that I would, and I did! Great job guys, and Romeo better hold on to you two! Thanks again for the great service!

Recent purchase!

Recently bought used 2008 truck from Romeo. Dan Ferrendino was sales person and did superb job finding the right truck that met our needs. He went out of his way due to our work obligations to help us get the truck on timely basis and personally delivered the vehicle to our home! I would highly recommend both Dan and Romeo Chevrolet/Buick/GMC!

Excellent Sales Service

My husband and I bought a 2015 Chevy Malibu and a 2009 Ford F150. The sales rep were knowledgeable patient and helpful and even stayed late the day we picked up to show us the features of our car, get every thing set up and papers signed. Tom Tatti is a terrific member of the team and an outstanding sales man.

Terrific Car Buying Experience

We bought a 2015 Chevy Cruze and Matt Lopez was our salesperson. Matt was extremely knowledgeable and went out of his way for us. He is also a very polite person and has a great sense of humor. We look forward to working with him again in the future.

Had a good buying experience !!

we bought a 2015 Chevy Trax and love it. Our saleman was Matt Lopez and he was very helpful through the whole buying experience. Everyone was very friendly, Jeff from the finance dept. was very helpful also. thank you for a great car !!

Great Customer Service and Helpful in Selecting Vehicle

Spoke to a few dealerships on prices and did a finance review. Romeo Chevrolet Buick rep called within a short time. My 2006 Chevy Impala broke down with transmission problems within 6 months time after fixed by a local transmission company that went out of business. I spoke to rep and Dan Ferrendino about the situation and car deals I saw on line. Within the hour I was picked up at my house brought in to talk with Dan. I was interested in both the 2015 Chevy Spark and 2015 Chevy Cruze. I ended up getting the 2015 Chevy Cruze with the trade and paid the monthly payment and tags. No other amount of money down. The next day my 2006 Chevy Impala was towed from my house by Jeff at Romeo Chevrolet so no worries in how to get the car to the dealer. Since we're desperately trying to save money, I gave it a good rating, as always looking for a lower price, but can't complain. Dan is very helpful and accommodating. Would recommend Dan for your next vehicle purchase.

a womens time

one of the best dealerships for a woman to go to, I had a Buick from them, I just got a Chevrolet spark nice little car, my salesperson Philip Gaulin is the best, I do not have a lot of time so he stopped at my house, I will go back in 2or3years for a new car, everyone was nice to a old women like me, happy------------------ vern

Best car buying experience I have had in 58 years of buying

We leased a 2015 Equinox and are really happy with our choice. Mike Casella was our Sales consultant and Mike Critchley was the sales manager they both went way beyond anything we expected, to see that we got the car we wanted ( Red ).Nothing was to much trouble for them. Steve Vitiello the Business Manager was more than helpful in explaining how a lease works( our first time ). All three men are a huge asset to Romeo. More car dealerships should have more employee's like the 3 of them. Mike Steve and Mike again we can not thank you enough for all you did.

Fair and Friendly

Romeo was the fourth dealership I had been to and is about an hour's distance from my home. By the time I got to Romeo, I had resigned myself to dealing with less than up-front sales people and managers, whose only goal was to see how much they could cheat me. Previous encounters with other dealerships had tried to make me feel like buying a car from them was their favor to me and that if I didn't act fast I would lose.When I walked through the door of Romeo's bright and welcoming showroom I was immediately met by a gentleman who brought a sales person, Tom Tatti, to me and explained the sales process so I knew from the beginning who could offer what. Tom was friendly, informative, and patient and was a wonderful representative for a dealership which was worlds above the previous three, and I felt gave me about as "transparent" and honest a deal as I could have received.Thanks Tom and thanks Romeo Chevrolet. I am very happy!

Great Sales Staff

I just entered into my third lease from Romeo and have had great experiences every time. Jeff and Matt are among the best in the business, always making sure I was satisfied with my purchase and making the sales process quick and painless. I have recommended Romeo to a number of people who subsequently purchased vehicles and they are equally happy. Hands down the best dealer I have done business with!

I bought an awesome truck for a fair price

Scott at Romeo sold me a 2015 Chevy Silverado. The truck has been great so far and everyone comments on how good it looks. I am very happy with my purchase. Scott was very helpful and even bought me a sandwich for lunch while the paperwork was being completed.

Mike C, Jeff & Steve were awesome to work with!

I went to Romeo on the suggestion of a friend because he insisted that they would take good care of me. I've not had good luck with cars and/or dealers in the past so I was a bit nervous about the whole process. Mike Casella, Jeff Reoppel and Steve Vitiello not only made sure I was taken care of, they went to bat for me to make sure that I drove off with the car I wanted at a payment that I could afford. There were no secrets or surprises involved. They kept me informed the entire way. They took the time to explain my options. I'm extremely pleased with my purchase and will definitely recommend Romeo to anyone in the market for a new vehicle. Thanks so much for all of your help, gentlemen!!

Mike Casella made buying a new truck enjoyable!

Mike took the time to explain every detail of my vehicle purchase. He is very knowledgeable and I felt comfortable puchasing my new truck. I would highly recommend Mike to my friends when they decide to purchase a vehicle.

Easy Rider ;)

Lynne Arsenault is my sales person here and she has been so kind, caring and genuine throughout. I really feel 'the customer is always right'

Real good deal

I just completed my 5th auto purchase with Romeo Chevrolet, am real happy with the service I received. Jonathan Block and Used car manager Mike bent over backwards to make sure I was accommodated. I am not going to say that everything, everyday with Romeo is Perfect....but at least they have put people in position to do their best to make sure everything is good. Gladly recommend Romeo Chevrolet.

Dan Farren dino was an excellent salesman.

Dan was great.He was very knowledgeable about the car. He constantly checked on us as we were waiting to here from finance .Just overall an excellent. Clearly the best car dealership I've ever dealt with. And will without a doubt do my future business with Romeo Chevy.Also Mike C. Sales consultant did an awesome job with getting me in ...in a time of need...thanks to the entire staff...very professional ...

2015 Silverado Lease

Mike and Lynne were great! One dealing with Jeff Reopell because Mike was off that day. Jeff was insulting and we would never buy or lease from him. Mike and Lynne made up for that experience and we continued with the lease. Thank you Lynne and Mike we love the Silverado!!

Poor Service.

There service department is horrible. I had to get a starter replaced on my 99 Camaro Z28 and I requested a wheel alignment. I previously also ordered an ignition-lock -cylinder for my car. After the starter was replaced, there were grease stains all over my Camaro. There no reason for grease hand prints on the trunk of my car if they only serviced the starter. I just waxed my car before it was brought to the dealership. The service consultant told me, the part I prepaid for, was never ordered. When I asked them, can I put the deposit towards the starter and the wheel alignment, all of the sudden the part was ordered. They had hard time finding order I placed but they had no problem taking my money in advance. Than how I come my part was still not in the store? When I ordered the part, five days ago?? They advise me the ignition lock cylinder will be in the dealership within 3 days. I still felt vibration after I got wheel alignment. They told me, Your wheels are not balance. If I got the wheel Balanced, I would not a have vibration. Got the wheel balance somewhere else and still have the vibration. Supposedly they double check my alignment. I came here because my friend recommended me too. Never forget that you only have one opportunity to make a first impression - with investors, with customers, with PR, and with marketing.- Natalie Massenet

Courtesy and concern