Rocky's Auto Credit

Great experience

I loved it here, would definitely recommend! Justin was amazing as well as the rest of the team! They were not pushy at all and really cared and listened to your concerns!

great service

Was happy buying my first car from this dealership. I will recommend this dealership to my friends . oh yeah they help you with your payments and the sales guy Henry was terrific!!!

Nokia k

Great service. Came in picked a car and drove home no problems. Justin and Henry are great service people

Great experience

I was looking for a very specific car that was on their lot. I took my son as I'm an older woman, worried about the last time I shopped for a car. Arrgh. Worked with Joel who left me to browse every car on that lot. It was the BEST time I have ever had buying a car. Joel anticipated my request and brought me the keys to test drive my car. It was surreal. Not at all what I anticipated, nay, dreaded. So calm and pleasant. I left to see another type of car I was perusing. Now those lots were the norm that I remember...high pressure, hold you hostage, beg..borrow..and steal, lots. The nightmare. I turned around and went back to Rockys and purchased that car. My financing has been delayed but Justin was kind enough to hold my car (with my check), until I have that check for THEM. I will never buy a car any other way!! Zen. It was professional, neighborhood, no pressure, easy, all-round great place to buy a vehicle. Thank you guys. Lots!

Surpassed my expectations!

Working with Joel Herold was a wonderful experience. We bought my youngest son a nice solid car at a good price. Two weeks later, we were back with our oldest buying another car. This one had a couple of issues, but Joel was right on it. He told us not to worry about it; he would take care of it and make us happy. He did just that! Couldn't be happier. Excellent customer service, reliable/solid cars, good prices and honest people. One of the best buying experiences I have had.

Rocky's Rocks

Rick Chavez was amazing to work with and the dealership really stepped up to bat for us. I would recommend them to anyone trying to rebuild.

Mesa Sales Team

I would recommend the Mesa sales team(Justin, Joel, and Tom) to any customer shopping for a vehicle. I visited the Mesa location on multiple occasions- to make payments or to have the vehicle serviced. The sales team display professional yet very personable demeanors and personalities. I was recognized each and every time that I entered the property. I have to be honest and advise that if you have to utilize the finance section (rather than for example your own bank or credit union) good luck with the unhappy and rude personalities that exist at the separate location. The steering column went out within the first four months of purchase... it was fully covered although I will have to ponder on how to explain the service.

great place in and out quick. very painless.

Salesman Joel was great. In and out so fast i couldn't believe it. Found the truck i wanted with a small down payment with reasonable monthlh payments. This place is definately worth trying! 2005 dodge dakota crew cab 4x4.

did not purchase a car

Trying to find the final price on the used car we looked at was a joke. The price continued to go up. And the warranty changed each time we ask about it. My husband stated that it was not worth buying a used car, so we left the lot and bought a new car. I know it is in good working condition. And I do not have to worry about what will be covered. I will wait to see it this review ever shows up.

Joel Herold

Hello my name is Crystal Rice and I purchased a vehicle last week with Rocky's Auto Credit and Joel Herold helped me with choosing a vehicle and he had great customer service and answered all questions and was professional plus he made the process of preparing the paperwork etc quick and easy. I appreciate all his help and would recommend everyone to check out Rocky's Auto Credit in Mesa, AZ.

Awesome Customer Service

Tried to give you guys five stars all around but my phone won't let me. The customer service was awesome. The buying process was very easy and much faster than any big dealership I've ever been to. Everything is explained and there's no pressure from anyone to buy anything. A much more relaxed dealership that's honest. (Which is very rare today)The best car buying experience ever. I will make sure I keep coming back for future cars.

Very nice cars, wonderful sales person.

My partner and I went to Rocky' s Auto Credit in Mesa, AZ after seeing their TV commercial. It really was easy. Joel, the gentleman who assisted us there, listen to our description of what we were looking for and was able to show us exactly what we wanted. The paperwork was explained thoroughly and simple to fill out. We easily obtained the items they required for credit and the next day the car was ours. We love our 2004 Pontiac Bonneville. Yes it is used but has been gently used and is in excellent condition. Thank you Joel for making it whole process so pleasant.

Great Experience

I had issues with a vehicle I purchased but it was quickly taken care of by Justin. He is a great guy and very helpful.

This is a JOKE. Please do not go here

I've posted 4 different negative reviews. And none of them are posted. Obviously a biased site.

Great Experience

Joel helped us from the time we walked around until we sat down to sign papers for the car. I was very pleased with his awesome customer service and making me and my family feel welcome. Awesome service

Excellent and Patient Customer Service

My first time purchasing a vehicle was a little nervous and scared, but thanks to Rocky's Auto Credit they made my first experience painless. I greatly recommend this dealership for first time car buyers. I was impressed with their team work and quick response. Thank You Rocky's Auto Credit.

10 out of 10

i was unsure about buying a vehicle from a dealer but i am soo glad i came to rocky's auto credit amazing experiance very nice on my peace of mind left very pleased this is what u want to do if ur buying a car go to rockys talk to there guys and enjoy the atmosphere

Easy Purchasing and Great customer service!!!!

From the moment we walked into the parking lot we were greeted by Joel. He helped us find the perfect car to meet our needs that was also in our price range. We had a Great experience. Everything was taken care of for us and we didn't have to worry about anything. Everything that was said to us was backed up by proof so we knew we were getting a quality product for a deal. We would definitely recommend Rocky's to anyone looking to purchase A vehicle. We will be coming back here for our next vehicle.

Amazing Service

Everybody was very helpful. They even gave me a ride to the bank so that me and my kids wouldn't have to take the bus. The hospitality was amazing.

Awesome dealer

Joel and Justin are awesome and helpful, answered every question I had and will recommend my family and friends.

Excellent service!! Go see Paul Chavez Sr.

This was a great experience. Paul was excellent and really helped me out and made the entire experience a great one. I would recommend Rocky's to anyone.

The Best Customer Service I Have Ever Experienced!

Do not think of Rocky's as a used car dealership. The experience with Paul and Jessie and the team was the best buying experience I have ever had.On any purchase, ever. I just moved from California and wanted to find the SUV of my dreams. Rocky's had a Yukon that kept popping up in my searches. It was the older model I wanted ( I have five boys and don't buy anything new). Low miles and the price was exactly where I was at as a buyer. When I walked onto the car lot I was expecting a hard sell. What I was met with was a manager that wanted to listen to my needs. I felt cared about. I felt valued as a customer. Let me restate that, I have never felt as valued making a several thousand dollar purchase in my life as Paul and his crew made me feel. It took me back a few steps. These people are the real deal, no hard sell, no buzz words, no nonsense. Whoever is out shopping for these vehicles is a real mechanic and these cars and trucks must go through an extended review process. I had this SUV taken to several repair shops for review. One of the Pauls mechanics accompanied me and to my surprise the guy was one of the most solid people I've ever met. We all took a look down deep into this twenty five foot machine of my dreams, we found a couple small things that could use some help. When I sat down with Paul to negotiate the deal and expressed concern over a couple items, battery, a belt, an alignment. The response I received could not have been more professional, more complete and more understanding. Paperwork: As an accountant and son of a lawyer the document review process and terms were more than clear and concise. There were no loopholes which built more trust. Exceeded expectations. Finance: I had my own financing and the HQ review and process time was quick, complete, and concise. Exceed expectations. I have never done a review in my life and probably wont for a long time. Rocky's delivered for me. My fiancee who has worked twenty five years in the auto repair business told me to "Tell Paul I (she) needs a new car and it needs to be one of those hot BMW's they have on the lot" My response was that it needs to be a convertible. I cannot comment on where she works or the businesses she owns but let just say she new the Maserati I wanted to buy needs a six grand transmission every forty thousand miles. I chose Paul and Rocky's instead. For her to say that these guys at Rocky's are solid goes a long way with me and I'm kinda a jerk. Paul and Rocky's will be my first stop when it does come time to find the two seater convertible with red interior and in the range I want to pay. In fact I have already asked him to keep his eyes out for it and call me first. Kevin (Current and Future customer)

I got all the bang for my BUCK!!

Just to be up front my credit is terrible. I was in need of a new vehicle as the size of my family has grown. I drive by this place on my way to work it has been vacant for a few years but noticed the sign one night and Rocky is one of my favorite movies! The wife and I stopped in on Saturday and spoke to the Sales Manager Paul walked us through the whole program. I told them what I had to work with for a down payment and they were able to get us a new minivan in less than an hour. The service was great and the warranty gives me peace of mind. Thanks Paul, And I recommend Rocky's to any one that needs a car!