Rockland Nissan

4.6
Overall Rating

Customer Service: 4.6 Buying Process: 4.3 Quality Of Repair: 4.7 Overall Facilities: 4.3 Quality Of Work: 4.7 Friendliness: 4.6 Pricing: 4.6 Overall Experience: 4.6


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purchase of a nissan sentra 2016

5
lpthau on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Pleased to see us, warm conversation, understood our needs, and made an excellent recommendation that we followed. In addition, we were able to test drive the car to determine whether it would fit in our garage which it did. We highly recommend Mr. Friehling without reservation.


Lying Thieves

1
Tom M on 11/13/2016

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Bought a used sentra. Wrote numbers on a paper and added 490 dollars which I did not catch.. I was told that the paperwork would be mailed which it was not! Spoke to Syed Rizvi he said he would mail bill of sale and title. Only recieved bill of sale. Syed has no idea how to manage and he and his sales staff are incompenent thieves. Letter sent to the NYS Attorney General. Looking forward to seeing these bozos wearing handcuffs in the near future.


Excellent customer service

4.8
RocklandNissan on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We bought our last two cars from Bernie at Rockland. He worked within our budget and each time we got the best car we could ask for. We tried other dealerships but did not get the same attention. Bernie listened and made sure that our questions were answered. We highly recommend Rockland Nissan.


Great experience

5
willie on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The personnel were able to get me a satisfactory and fair vehicle purchase price. The personnel were courteous, accommodating and professional. The manager was very helpful with the information I needed to make my decision in purchasing the right vehicle for my family.


great experience

5
doreen.nsales27 on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Miguel got me the best price for the best car.. very happy with experience .. no pressure friendly and professional staff..lou in finance and Sunny..Thank you!


wonderful experience

5
satisfied customer on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

no pressure patient very matter of fact gave the best deal without the struggleaccomodating gave alot of information as asked no pressure to buy anything extraor to size up The financial aspect very smooth


Courteous and accommodating

5
Carlos Zak on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan and John G made the purchase of my new pathfinder a breeze! Traded in my old truck and gave me a reasonable price for it. Never got the feeling I was being "railroaded" which was great considering lots of dealerships give you that feeling upon waking in. Brought my 5yr old son with me and John G always made sure we were comfortable while we waited for the vehicle to get ready for us. Would definitely go back to buy from them again!


Excellent Customer Service

5
Anna M Regan on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott Corbett was my sales person. Great guy, straight forward salesman which is exactly what I was looking for. Would go back to this dealership anytime.


Good buying experience.

4.6
CarRN on 10/13/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Bryce was my salesperson. He stated from the beginning that he's a new employee. However, I appreciated his honesty and hard work in finding answers to my concerns. He's not the typical Mr. Know-it-all guy. Sunny the sales manager was very helpful. He made sure I understood the deal and was getting the deal I want. I would have given this dealer a 5 star however, one of the lady who called me regarding my registration was very nasty. She doesn't have any patience; a total opposite from my sales experience. From a company who's based on customer service, this lady has no customer service skills.


An Amazing Experience at Rockland Nissan!!

5
GinaO on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an amazing experience at Nissan in Blauvelt, after shopping at a number of dealerships. Lou Auriemma and Lou Pierre were incredibly accommodating and were able to get me a car I never thought I could afford. They worked tirelessly to close my deal. I never imagined that I would be driving my vechile home the same day.


Very patient

4.8
Dorotaih on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience with Rockland Nissan was great. Out dealer David was amazingly payient. We had multiple question, and wasn't sure what exactly we want, but he was answering each question with patiance and offering solitions for our problems. Thank you David and Shuman who was also really friendly and helpful !


Proffessional - No hassle expierence

5
mikefm on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a new 2016 Frontier. Overall great experience, No hassle, great selection and a friendly atmosphere. I also got top dollar for my trade in. Sales rep David Friehling and Manager Lou Auriemmawere extremely professional and a pleasure to work with!


the whole experience was hassle free! Highly recommend !

5
MAC on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bernie was terrific. He made the whole transaction smooth & easy.Love my new Nissan Rogue. This is my second time dealing with Bernie & rockland Nissan- the whole experience was a pleasure.


Low Pressure - good experience

4.8
Will M on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased a used car. The car was better than advertised. Working with the dealer was easy and no hassle. I'd recommend them to anyone.


Great buying experience

5
Mohamed on 09/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great dealer to work with. I just bought my used car from this dealer and I would like to thank Scott and sunny for making my buying process so easy and smooth. To be honest, they made me feel comfortable and worked with me to get my family dream car. I can't write enough about their good service and honesty. Great work. Thank you Rockland Nissan for choosing the right professionals to do the job.


Great dealership. Great cars. Great service!

5
GabriellaM on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a first time car buyer I was extremely nervous but Ricky Ricardo, my salesman, was incredibly nice and determined to get me a deal I was comfortable with. From showing me where to park when I first arrived to showing me how my new car worked right before I left, Ricky guided me through the process with ease. Thanks Rockland Nissan!!


It's a great and pleasure experience

4
Prathap on 09/22/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Purchase is clean and smooth. No huddles at all. They are kind to come and pick me across the bridge. Before I go on purchase they completed the work, just went and got the car.


No pressure, good experience. Best of all the Nissan dealers

5
Mike J on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a vehicle and was able to feel very comfortable by all of the staff. No pressure or empty promises. Simple to accomplish the sale.


leased a car

4.4
James Bitts on 09/19/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

A salesman approached me immediately and I I received great service from everyone I dealt with. I drove home in the car within three hours and it was very convenient. I will recommend this dealership to my friends.


Great experience

5
MarkS on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience with BriycBrycee..Sunny the manager came over and put us right where we wanted to be..We are off in our new Rouge. .Thank you high 5!!


Great service, excellent customer service.

5
Philthethrill on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott was very helpful and knowledge of his job. I enjoyed being able to get such great help with my first car buying process. He was able to explain my options and show me the best possible solution that I had at the moment.


Great Customer Service!!

5
Woldraw07 on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience at this dealership!!! Great customer service. And the dealership worked with us and our specific needs. Would definitely recommend this to anyone in the Rockland area. We have been to other dealerships and were treated mediocre to terrible.


Awesome lease experience!

5
Carol K on 09/17/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a great experience! Sunny Shuman is fantastic Sales Manager. Worked with me on price and got me into a Rogue that I love!! Would highly recommend this dealership!!


WORST EXPERIENCE!

1
Homerbound on 09/13/2016

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Was heavily considering getting a Pathfinder. Salesman took us all over the parking lot in the 90 degree heat looking for an open pathfinder and made us go through overgrown grass and weeds to get to one. Then left us there to go get keys for the test drive. When turning on vehicle warning came on for low fuel. Told the sales guy and he said we will be fine. Started driving and then halfway through test drive vehicle ran out of fuel. We were on a busy one lane main road. Sales guy called dealership to get gas to us. They didnt arrive until 30-35 mins later. It was 90 degrees out and no air conditioning. Finally got back to the dealership and no apologies from the sales guy. Always just blamed someone else for the problem. Manager apologized somewhat but gave absolutely no incentive for us to stay and make a deal for the vehicle. HORRIBLE DEALERSHIP - DO NOT RECOMMEND TO ANYONE!


EXCELLENT

5
valerie63 on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Customer Service was great and the crew was pleasant to be around. I can honestly say I would recommend this dealership to all I come across.


Great customer service!

5
jdisneybabe on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rockland Nissan is an amazing dealership. I would highly Recommend them to anyone who wants to feel like a valued customer. I bought my last car from them and was so happy with the people in the sales dept. Tim O'Keefe and Bernie Drexler were fantastic and gave me such a great deal. Since then I have moved to Florida but I loved them so much that I came all the way from Florida to buy my next car from them. I would not buy from any other dealer. They treat you like family. They make you feel so comfortable with no high pressure sales like other dealerships. The manager Tim O'keffe is the best. He goes out of his way to get to know you, and after talking with him for a bit he knew exactly what I wanted in a vehicle. The sales people who then helped me were Bernie Drexler and Tim's own son Tim who both went above and beyond for me. They were great and when I get another car I will want the same salesmen and will recommend them to my friends. To top it all off Tim introduced me to Nicole Dunn who is such a wonderful person and is right there ready to help you with any issues. She even took the time to order accessories for my new car. Assuring me I can call anytime and they will be there for me. Thank you Rockland Nissan!


Prompt, excellent service, on a lease vehicle

5
Lovemynissen on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional , prompt, friendly service., beautiful well kept facility, had our vehicle ready in no time., answered all questions that we asked. Very satisfied with our experience here, and will never go to another dealership.,


very poor follow-up experience

2.6
wistful on 07/22/2016

Customer Service: 1.0 Quality Of Work: 4.0 Friendliness: 3.0 Pricing: 4.0 Overall Experience: 1.0

I purchased a car from this dealership at the end of June. I never received a bill of sale. After contacting the dealership a number of times, I still had not received a bill of sale. They also did a very poor job of contacting my daughter's insurance company with the information they needed. An absolute horror show. Let the buyer beware.


Awesome service

5
cathyspadaccini2567 on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were pre approved through capital one auto so all we had to do is go pick out a car seems easy enough but went to 2 other dealers and got the runaround. With our work schedules we can only go for a car on Saturday afternoon. After a bad experience yesterday at another dealer I found this place and saw they were open on Sunday so we decided to check it out the whole drive there I was like this is a waste of time. Once we go there we met Rolando Padilla he walked us through everything and got us everything we wanted we also worked with Justin rosado in the finance dept who was just as awesome he never gave us attitude bout payments or money down like the other dealers or try to push us into a car we couldn't afford. They treated us with respect and listened to what we wanted they also treated my 3 yr old like a little lady they offered her snacks and a play room to play in makes a big difference when things are made easy for you when you have a child. I hope when my time comes for a new car bout 3 yrs they are still there to help me


Not all heroes wear capes!

5
Reviewmaster1972 on 07/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into Rockland Nissan expecting to receive the run around that I got at every other dealership I dealt with, what really took my breath away was that a salesman so young (19) his name is Jerry Rizvi and he was the one who made the real impact in this process. So knowledgeable, so sincere, and genuinely impressive. Would recommend him to anyone who wants an honest salesman inside and out, this is your guy! I'll be back to pick up a car for my son soon.


Fantastic experience

5
Saje on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went into the dealership not really expecting to be able to swing a new car lease. Met young Tim first, then Jerry (Jerry mostly handled my deal from then on). He was friendly and super nice - not even a little bit pushy or obnoxious. Then met the more senior Tim who made my head spin with an *amazing* deal - truly could not turn it down. It's now costing me far less a month for a brand new car than it was to upkeep my old 2004. Everyone I dealt with (young Tom, older Tim, Jerry, Syed, Glenn) was amazing. Above board, delivered on all promises, put themselves out there for me. Everything there is run smoothly and really well. Jerry, who really was my point person, was just great. I couldn't ask for better. And last, quick shout out to Glenn, the finance guy, who is *really* nice and made things really simple. Great dealership. Don't hesitate to deal here!


Typical car dealership

2
Jason on 06/30/2016

Customer Service: 1.0 Overall Facilities: 3.0

I recently contacted Rockland Nissan about a used Jeep Wrangler, they confirmed it was available so I packed up my family to go see the vehicle.Upon arrival it was in the lot and looked in good condition. I went to find someone which took awhile as there were few customers but not much attention given by the staff.In the end I spoke to a member of staff who was not interested and passed me off to the two guys who sit on the elevated podium who very brusquely brushed me off with its sold and then carried on their conversation.I am sure if I was buying another car they would be more attentive until they had my money and moved on to the next guy.All in all just another dealership who isn't interested in a long term relationship with the customer


Great purchasing experience

5
Narango on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After visiting another dealership in the area, I didn't feel I got the best sales experience, so I wasn't sure purchasing a new car was going to be happening any time soon. I figured I'd give Nissan a chance because the Rogue was another vehicle I was interested in. The folks at Rockland Nissan were very welcoming and Jerry Rizvi immediately put me at ease and made me super comfortable that coming here and purchasing a new Nissan Rogue was the right decision. He also, gave me a a great deal on it and really good value on my trade in. I couldn't be happier my decision to come here and with the vehicle I went home with.


Switching tires with bald ones after sale...

1
Bald tires after sale on 06/24/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I went to pick up my car after signing the purchase agreement and they replaced the good tires on the car with tires with no tread. The tires were worn down and there were 3 slices on the sidewall of the back tire. They offered me 0% financing for 72 months and then ran my credit 6 times lowering my score saying that I didn't qualify. They tried to get me to pay a finance fee of 500$. Three salespeople were smoking cigarettes while customers are shopping. They refused to give me back my license plates and drivers license.


Great quick experience

4.8
Janet15 on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We've been going to Nissan in orangeburg for 20 years Bernie is our favorite salesmenHe' is patient and honestThe finance manger Glenn Reggio was also patient and made our visit quick


Fantastic Car leasing Experience

5
Grayrave on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My lease was up; went to Teddy Nissan-Not happy with offer. Went to Rockland Nissan, handled by J.C. Daniels; great guy, great DEAL!! I will go back again with my other Lease; A real pleasure dealing with real Professionals! Thanks so much, Paul


My experience at your dealership was awesome!

5
Theresa Ann on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very patient sales people and helpful. I did NOT plan on buying a car till my lease was up with my old car. They made a good deal and I took it. I appreciate that. I am waiting now for a check in the mail to send to another dealership, as the lease on the old car is being turned in early. That is still pending.


Bernie Drexler was a pleasure to deal with.

5
LeslieB on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was as pleasant an experience as any car leasing experience could be. Tim worked with us on the leasing deal and Bernie Drexler was the most pleasant, efficient and knowledgeable car salesman we've dealt with in our 50+ years of buying cars. Thank you, Bernie!


shocked

5
rabdool on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was leasing a 33k murano 2016.It did not have nav. Lou the mgr offered the showroom model.My jaw dropped to the floor.This vehicle have a moonroof,nav,backup camera the works,just what I wanted.I cannot believe I got this great deal from Rockland Nissan.I would like to thank Lou who made my day,Bernie a very professional,nice gentleman who meets 110% customer satisfaction and Keith who was patience and explained everything to me.Great salesman you have.Thanks to the rest of the gang who made this deal happen.Ryan Abdool


"Best Experience"

4.8
davie sterling on 05/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

i went to see what they could do for me . i had been to 4 dealers before them and at the end would walk out with nothing, but when i got to Rockland nissan JC Daniels and Dan negron help me fine what i wanted. that is why i gave them 5 stars . and by the way JC make the bets coffee in rockland nissan


Amazing!

5
Michelle on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went last Sunday and he got me exactly what I needed. He was very friendly and made me feel welcome. He listened to my needs and didn't try to make me change my mind in order to sell me something more expensive. Everything was done right and fast :)


Great service

5
Rogue Owner on 05/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales person listened to my needs and worked to meet them.He was attentive. Great price, great service.I will definitely recommend this salesperson and dealership


New purchase review

5
Stacey Ornitz on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

excellent customer service, with friendly staff, more than fair pricing, much more fair than other Nissan dealers in the area. would highly recommend to anyone


Remarkable service experience

5
semisweetchick on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was greeted warmly and the lease process was smooth, efficient, and handled with excellence! Everyone I came in contact with was friendly and excelled in meeting my needs! My experience was remarkable!


Made my dreams come true!

5
kdidonato86 on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They took time to work with me financially and got me in my dream car! They were patient, attentive, kind, and understanding. They did what they had to do to get me into the car I wanted! They went above and beyond!


Great experience and service

5
amund8929 on 04/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Friehling was a pleasure to work with. Leased a car through him and bought one with no trouble and very informative. I will recommend David to anyone interested in a new vehicle.


Amazing experience ...so professional

5
Michelle22 on 04/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was coming home from a weekend trip and decided that I was going to just look to see what the new Maxima was all about. I had such an amazing experience working with David Friehling and the rest of the team that I ended up driving home a new maxima! Highly recommend this dealership! Although location is not convenient for me the respect and courtesy I received as an individual I didn't hesitate to do business them. David was very knowledgeable and detail oriented. Thank you for everything!!


Excellent service and very professional

5
ClaudiaR on 04/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to Rockland Nissan to buy a car. And had a great experience, beyond my expectations. JC was amazing. Super professional, excellent costumer service and the process was super fast from start to finish. Overall an amazing experience.


Great experience buying my Rogue

5
Grammie, Chrissy 827 on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My 3 year lease was coming up, and the promotions were too good to resist. With the expertise of Bernie Drexler, I returned my Altima for a Rogue. Everything went smoothly and my transaction was completed in less than an hour. Thank you Bernie and Rockland Nissan.


EXCELLENT SERVICE!!!!

5
Marie G. on 04/21/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into Rockland Nissan to look for a car. I was immediately greeted by Mr. Tim O'Keefe, the General Manager, who was personable and extremely helpful. I explained to him what I was looking for and he immediately introduced me to young man named Jerry who help me to find the perfect car!!!!. Mr. Rosado in Financing also did a great job. They were professional, knowledgeable, and despite all of my questions, took their time to answer them. I will highly recommend this dealership to all of my family and friends and would definitely purchase a car from them in the future.


Excellent Experience From Start To Finish

5
Michael Montijo on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I met my salesman, David Friehling, to the moment I walked out with the keys to my new vehicle, my experience was very professional and as smooth as can be. Dave even took the time to go over every feature in the vehicle, which I mentioned to him that no salesman has done in years, so I was very grateful. Truly a pleasant experience and I will be back for my next vehicle.


The Best Customer Service!!!!!

5
Vishaul Bhagwant on 04/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always feel at home when i'm at Rockland Nissan. Mr Tim O' Keefe (General Manager) and Mr. Jean Fede (sales) are very helpful with my leased transaction.


Awesome Dealership Experience

5
Nyackengineer123 on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my car this week and I couldn't have been happier with my experience. Very simple transaction from beginning to end my salesman Mike Diaz was very knowledgeable and treated me fair and honest with everything. I would highly recommend Rockland Nissan to all my family and friends we will be back in the future


Awesome Experience

5
J_NYY_51 on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent buying/leasing experience. Salesperson Miguel Rodriguez and Sales Manager Syed Rizvi, both worked with us to get us into the vehicle of our choice. Quick and stress free, the way getting into a new car should be!


Best sales lady

5
We the best epic on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tina is very knowledgeable and makes you feel comfortable during the entire transaction process! Another family member needs to upgrade their vehicle soon, will come see Tina again due to her high spirit attitude I we definitely recommend and personally return to Tina made the process smooth and easy im soo happy


Outstanding experience

5
Chris123 on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesperson Tina was great. Made the entire buying experience a pleasure. Very professional. Kept every promise, vehicle when I arrived, plates on and ready to go. Showed the operating features. I basically signed and left.


She awesome

5
Truck kid on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tina Zambri is very great and awesome sale person very helpful and except on her info on her car and how she explain thing she very sweet outgoing respect not pushie kind go the extra mile for the customer. I highly recommend her. Super friendly too .


Great experience would def recommend

5
Gadgetsky74 on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great and friendly service.. Felt completely comfortable throughout the whole process. Tina Zambia, the salesperson I dealt with took the time to explain in detail everything about the car I was interested in along with the finance options and didn't pressure me at all which I really appreciated. Would def come back the next time I'm interested in buying a car and highly recommend this dealership. Tina was fantastic. Thanks again!


Excellent 5 Star Customer Service

5
JoanDemp on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Rockland Nissan to get the 2016 Rogue SL. My sales person, Tina Zambri was excellent. She knew everything about the trimLevels and packages. She was able to put me in the exact car I wanted. Not to mention I also got a great deal. I shopped around on the internet before going into the dealership. Tina showed me how to use all the features my car came with. Great customer service and great dealershipOverall!


Great dealership great service!!!!

5
Tomg086 on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service great people easy to deal with. Made buying a car simple and easy. Found what we wanted bought it and walked out no hassle . Highly recommended.


Didn't take me seriously as a buyer, bad test drive.

1
amybang on 04/03/2016

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

The 2016 Maxima is the first car to turn my head in a couple of years so I was really excited to go test drive one. I have no experience with Nissan and this dealership was the closest to my home so I went there yesterday. I'm so pissed off about my test drive that I've been complaining about it to anyone who will listen all day. One friend recommended I post here. First, it was incredibly difficult to find customer parking. I had to park at the far end of the lot after being directed there by a salesman near the front. When I walked back to the showroom, Ishmael (the parking directing salesman) introduced himself to me and I told him I wanted to test drive the Platinum Maxima. He left me in the showroom to look at the one there while he pulled one up to drive. The car he eventually pulled up for me hadn't been prepped in any way. There was plastic all over the inside and the outside and I had to move things around so that I could get in and sit down. Further, the dashboard computer was stuck on some menu screen and couldn't be reset so that I could actually explore the computer system or try to pair my phone with it. Then Ishmael told me that I couldn't pair my phone with it because that's not possible without the navigation card (I know this is not true). I said I really didn't want to buy a car without testing all of the technical features and interfaces and that there had to be a way that it was possible. He proceeded to tell me that testing that part of the car was not important, that they were all the same, and that it wasn't safe to pair my phone with the car anyway. Already rather annoyed by this, I let it go because I really did want to see how the car drove. So mirrors and seats adjusted, I got ready to pull out and I asked which way to turn to get to the freeway. And then he told me that they don't allow test drives on the freeway. This is a 300 horsepower car. I told him I really needed to see how it responded at freeway speeds to consider purchasing it, but he insisted they only allow a 2-mile test drive. I live near a small parkway with short on-ramps and sometimes I need to speed up really quickly so being able to test how that felt was important to me. Further, I currently drive a BMW and I really wanted to compare the responsiveness of the Maxima to what I am used to in my car. This all fell on deaf ears. And he criticized me while I was driving any time I actually tried to seriously accelerate. One time he lied and told me there was a cop when I tried to gun the acceleration. There was no cop that my friend or I could see, so it was clear he was just trying to chastise a female driver who likes powerful cars more than she "should". A male customer would not have been treated like this. I'm not really sure how anyone is supposed to decide on a $40K car after driving it for only 2 slow miles. When we were out on the test drive, I asked him to tell me about the features of the car and what makes it special. It's been 8 years since I've bought a new car and I haven't kept up with all the latest advances in car technologies. Well, I got the smallest of answers. Any technical question I had about something he did bring up, he was unable to answer or told me the answer was unimportant. Isn't that for me to decide? I'm the one asking the questions, they're all important to me. I'm the one who used to be excited about the car. At the end, I actually felt I knew less about the car than I did before I visited the dealership. So while this was the shortest test drive I've ever taken, it couldn't have been over fast enough. It was clear that he was uninterested in selling me a car. He didn't find someone else to answer my questions that he couldn't answer. I asked for a card and he told me he didn't have any. Nor did he offer any literature about the car. If he really didn't want to work with me, I'm unclear why he didn't find someone else to help me. I'm not sure if it's that as a woman I'm not supposed to want a power test drive or whether I'm not supposed to ask technical questions. But I'm the one looking to spend $40K and I couldn't have been more interested in the car or given him more opportunities to tell me about the features that makes this car special. I was really eager to try the Maxima and I left the dealership more confused about it than I went in. And thoroughly pissed off at how I was treated as a customer seriously considering a high-end car. I went directly from this dealership to another Nissan dealership where my questions were answered with enthusiasm, where I was actually taught things about the car that I hadn't learned yet (I was shown the parking sonar features in an mostly empty parking lot), where I was able to pair my phone with the dash computer to explore the interface, and where I was able to drive two different Maximas on the freeway. I'm glad I went, because after my test drive at Rockland Nissan, I almost didn't.


best staff

5
soccermom on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have not purchased a new car in over 12 years and was not originally going to look at Nissan.So many people I know drive a Nissan so I went for a test drive. I am so happy I did. I LOVE my Rogue. Mike D and Timmy are wonderful men who took such good care of me. Great experience and would highly recommend anyone to go there for a car/suv.


Wonderful Service

5
Alan on 03/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service at Rockland Nissan is a very nice experience. Their service coordinator is so professeional, focused, pleaseant, and very knowledgeable about having service done.


Excellent Service, very good facility

4.8
Alton on 03/27/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am a customer for over 5 years and my experience with Rockland Nissan is wonderful. At Rockland Nissan you delivered very timely service which I do appreciate. Please continue to keep up the good service. Thank you.


Best offers and Deals on leasing and buying

5
Arun Kumar on 03/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Competitive offers when compared to other dealers, and fast paper work.


clean place

5
Robert C on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great place to get your car serviced, fast service.


Great Employees

5
SunnyV on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The employees were nice and open minded. Provided a car that fulfills my needs. Very flexible and they work with you. Would recommend this dealership to everyone.


Awesome

4.7
Joe r on 03/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Was able to negotiate a price and left with the car the same day. They had the exact car I was looking for, right on the lot.


Pleasant and courteous service

5
Mrs.H on 03/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very pleasant and polite staff. We had a very nice and positive experience with the sales people and the rest of the crew. Would definitely recommend this dealership to friends and family members.


Horrible experience

1.4
VB1999 on 03/07/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0

After my salesman ignored my budgeted price, and me finding out 2 hours later - which was my lunch hour, i was given the run around several times by different people. They were trying to sell a car regardless of what you can afford. They lie and give you the run around. Horrible customer service. I suppose I got proper help in the end two days later after all my complaints and rants from the GM. I would never recommend them or go there to purchase another car in my lifetime. I was told I was going to be shown cars, by the sales manager AFTER I was already shown the cars. Nobody knows whats going on over there. Nick even went so far as to call me at work to apologize and tell me to come back there he finalized paperwork, he had not done anything - it was lie after lie..


Horrible experience

1
AndreinaJay0714 on 03/06/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

What a horrifying experience. The salesman Tom Brophy mislead my mom into thinking she was buying a 2016 Murano when In fact there were no 2016's in the dealership. 2 days later she was completely unhappy with the car and they told her she had to give them 5,000.00 cash to get her car back. When we went back to the dealership and spoke with the finance manager, Syed, he fed us a load of bs and did not make us feel comfortable. She ended up trading the car somewhere else. Stay far away from this place they don't deserve your business.


Excellentvery

5
Abbi501 on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful, curtious, sales man knew his stuff I was very pleased with my whole experience. Will be picking up my new car on Wednesday


JC is the BEST!!

5
YBDP on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was a first time client, and JC was recommended to me. He was beyond amazing!! He got me the best possible deal on my lease and even went out of his way to pick me up to drive me to the dealership, as I live about 30 miles away. His industry knowledge is bar none. He was extremely detail oriented and delivered as promised. No sales gimmicks with JC! I highly recommend Rockland Nissan, and especially JC, you will not be disappointed. YBDP- NYC


Excellent Salesman

4.5
John Kim on 12/16/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Amazing service at Rockland Nissan. Both gentleman were friendly and polite. Mr. Brophy found the perfect car at the perfect price and was patient with me throughout the whole process. Mr. Negron my financier had great customer service and found me the appropriate payment plan!!! Couldn't have received better service anywhere else !!!!


Excellent Service

5
Cecilia Medina on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My daughter and I went car shopping for a new vehicle and we were greeted by Miguel Rodriguez (car salesman). He made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. He was very informative and he was answering every question of ours patiently. Nowadays, it is very common to see car salesman just treat you as another quota but Miguel treated us as family. His main objective was genuine quality service. Miguel not only gave us an incredible service but also gave us a pleasant experience. We will be coming to this dealership for years ahead. Regards, Cecilia Medina


VEHICLE PURCHASE

5
partsguyrob on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this was one of my easiest vehicle purchases I've ever experienced, was greeted very warmly by salesman Mark Vilardi he very easy to speak with and made sure all my questions were answered completely, he repeatedly asked if I had any other questions or concerns. Mark went out of his way to assure me that he wanted to get the vehicle that was right for me and my family..i would highly recommend this dealership to anyone looking to purchase a Nissan vehicle and overall rating would be a 10 plus....customer service and product knowledge can't be beat


EXCEPTIONAL SALESMAN, OUTSTANDING EXPERIENCE!!!

5
Peter C on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I cannot say enough positive things to say about salesman Mr Robert Nosworthy and the wonderful experience that I had at Rockland Nissan in Blauvelt, NY. From the moment that I entered the dealership, I was greeted by Robert, who was a very nice, friendly gentleman. His pleasing personality and affable demeanor was like a breath of fresh air. Rob instantly made me feel at ease and at no time did I ever once feel rushed or pushed. He was extremely knowledgeable and was eager to answer any and all of my questions. Every facet of my experience dealing with Robert was easy, outstanding and flawless. He wanted me to be happy and he made it his goal to provide me with exceptional salesmanship/service, and quite handily did so, with flying colors. Rob consistently went the extra mile to ensure that I was happy and content. Both he and his Manager, Mr Dave Perrotti worked diligently with me to get the vehicle that I had wanted at a price that I would be satisfied and content with. They both made things very easy and they really came through for me at ever turn, for I am now am the proud owner of my dream car and I could not be any happier!! Hands down, this was the absolute best experience that I have ever had buying a new vehicle. I look forward to long-lasting relationship with Rockland Nissan and it is all because of their exceptional, top-notch salesman, Mr Robert Noswothy, who was an absolute pleasure to do business with.


Friendly Experience

4.8
Bob22 on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The Rockland sales team provided a friendly and helpful experience. Bob Nosworthy was knowledgeable and devoted the right amout of time to make sure I drove off with the car I wanted and for a price I could afford.


Best experience

5
JustinaCarmele on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesperson was very knowledgeable and worked very hard to get me the car of my choice at a great price. One of the best car buying experiences I have ever had!


New car

5
StephanieT on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience at Rockland Nissan because my salesperson JC Daniels went above and beyond to provide me a great deal! Definitely recommend anyone to come to this dealer


Couldn't ask for more!

5
Tony on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I walked into this dealership I felt comfortable. Everyone I came in contact with wasvery nice and very knowledgeable. I knew what I wanted and my salesman was very accommodating. I felt at ease throughout the whole process.


Professional Service

5
George Chin on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went in to turn our leased maxima for a new vehicle. The staff we worked with were patient, helpful and gave us a great deal on an Altima. Straight foward and courteous, JC Daniels was excellent.


Enjoyable Experience

5
kellygirl on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a first time car buyer, Rob led me through the process seamlessly. I had visited other dealerships previously, but did not receive the warm disposition and amazing customer service that I received at this dealership. I would recommend visiting this dealership to any of my friends, and working with Rob. He was knowledgable, kind and patient. I really enjoyed my car buying experience here.


Great experience .....

5
GJCnanuetl on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Freddy Elkholy is a pleasure to deal with . I have purchased or leased seven cars from Freddy over the last five years , and never had a problem.


great sales team

5
slick44 on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

we delt with miguel; he was perfect in all ways --- he did all he could to make our car buying experance perfect -- and it was thanks again miguel -- everything was perfect


Pleasant Experience

5
Joe Stanley on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had such an amazing experience with Mr. Robert Nosworthy. He was very attentive to all our needs. We went to see him a couple times before we actually signed anything any every time he greeted us with a smile. Thanks to Rob we made the perfect choice!!


Professional Salesman

5
Brian Franzel on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amazing service at Rockland Nissan. Both gentleman were friendly and polite. Mr. Brophy found the perfect car at the perfect price and was patient with me throughout the whole process. Mr. Reggio my financier had great customer service and found me the appropriate payment plan!!! Couldn't have received better service anywhere else !!!!


Great Service and Assistance

5
Henry Hassan on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Couldn't have asked for a better dealer, John Giusio helped me through the whole process of buying my new car and I'm enjoying it to the Max. Just ask for John G when you step through the doors. Really professional from start to finish. Great job and thank you.


Great Experience!

5
RalphL on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would like to thank Peter Falcetti at Rockland Nissan for outstanding customer service and a great experience in purchasing my new car! Friendly and knowledgeable thanks again!


Terrific Experience

5
Nissanguy on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a car at Rockland Nissan. I was greeted by Rob Nosworthy. If you want a honest sales person make sure you see Rob. He this whole experience enjoyable. I will be telling my friend, family and colleagues about Rob


Perfection

5
Jay55 on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Robert Nosworthy was so helpful and understanding when I purchased my car. He was not pushy and made me feel like I was buying a car and not being pushed into one. Thanks for making my experience pleasurable.


Very good experience!

5
Andy Rivera on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In the past I never like buying cars from the dealership because of the pressure of you must buy a car. I then met Miguel who made me feel very comfortable and was very helpful explaining me what are my best options. I bought a Nissan Rouge which I love very much. I will continued to buy from Miguel. ??


Excellent Service

5
ralphl on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you again Peter Falcetti from Rockland Nissan for outstanding customer service.. truly the best in the business!! Friendly and knowledgeable, thanks again for explaining all of the features to me step by step and making sure I understood everything.


This dealership and salesman are top shelf

5
Maximaman on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just had the easiest, most stress free car buying experience of my life. Salesman Mark Vilardi made the purchase of my 2016 Platinum Maxima feel like a day at the beach. Mark and everyone I dealt with at Rockland Nissan were the most professional, knowledgeable, courteous and competent group of people I've ever bought a car from, and I'm buying and leasing cars for over 30 yrs. I recommend this place to anyone looking for straight, honest answers n a square deal


Great

5
chris752 on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my salesperson was great, he explained everything about the car to me and he took the time to explain all of the features. I will recommend him all the time.


My experience at Rockland Nissan was exceptional

5
Joy Ann on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a Nissan Rogue, David F. found just the right one for me and took care of every detail. Great Deal and Fine Job!!!


Best Decision I made

5
Jnprincess77 on 12/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There are no words to truly describe my experience with Dave F and the rest of the Nissan group they are honest sincere trustworthy people who actually take the time to listen, to your needs and go above and beyond for you I will never go anywhere else but here trust me you won't regret it.Thank you for everything Jennifer and John G


Great Dealership and Service

5
mickey1012 on 12/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a car a week ago from Rockland Nissan and it was a great experience considering buying a car could be stressful. My sales guy, Marc Vilardi, was also great. He was able to stay late to accommodate my work hours and helped me get the the car I wanted. Everyone at the dealership was super friendly and attentive, and I didn't have to wait around. I will definitely recommend Rockland Dealership and Marc Vilardi.


Thank You Miguel!!!!

4
FP3621 on 12/13/2015

Overall Experience: 4.0

Went there to inquire about a brand new nissan rouge. Miguel approach us in a professional manner and helped us with all of our questions. We test drove the car, and decided to go forward with the deal. Miguel did everything he could do to find the color we were looking for. We are satisfied with Rockland Nissan, and very happy with all that Miguel Rodriguez did for us. Thank You !


Lease 2 rogues...

5
amit6623 on 12/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I & my close friend, were looking for mid size SUV.. and were checking on Nissan, Toyota, Jeep.. we couldn't made the mind as each have there on plus & minus.., one evening we just thought to stop-by Rockland-Nissan, Blauvelt to see Rogue SL 2016 and Freddy helped us is deciding by giving us the vehicle insides and best deal across all the competitors, he gets things done before I can even check on them and goes above and beyond to make sure the customer is satisfied.. We finally went for 2 SUV's.


BEST DEAL EVER!!!!!!!!!!

5
mayadays on 12/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I walked into the dealership and were immediately greeted by two gentlemen who were funny and extremely personable. From the first minute, they made us feel at ease and welcomed. There was no pressure at all, It was almost strange to find such genuine people in a car dealership!We chose the car from the showroom floor and named our price. The general manager, Tim O'Keefe, introduced himself and simply said, "It's a deal! Thank you so much for considering us." Personally, I was waiting for last minute expenses and stipulations but I was pleasantly surprised. THERE WERE NONE. Bernie Drexler, our salesman was the kindest man and extremely thorough. Our car was delivered meticulously spotless. I can't give enough praises to the team at ROCKLAND NISSAN!


Thank god for Miguel Rodriguez

5
Doggieloverwoof on 12/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked into the store and was approached by Miguel. I was a little overwhelmed since I was buying my first car and was not sure what to do. Miguel made the process simple (well as simple as buying a car can be) and was very helpful. I have seen recommended him to many of my friends and they are just as please as I was. It was a pleasure doing business with Rockland Nissan and that's thanks to Miguel. I will be coming back when I need my next vehicle.


Great Service

5
Vito on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best car buying experience I was in and out hassle free no issues. I would tell friends and family to buy a car from Peter he was very honest and trustworthy.


Top Notch Customer Service!

5
Rprice714 on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have dealt with Rockland Nissan (specifically Bernie Drexler) on a number of vehicles and his level of service as well as the dealership overall never ceases to amaze me! Gets things done before I can even check on them and goes above and beyond to make sure the customer is satisfied. 5 Stars in my book!! I will be a long time customer!


Lease a rogue

5
Miguelr33159 on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service, Miguel was the best experience me leasing a car. I recommend this dealer to my family and friends. I already recommended my friends and they thank me.


Great Experience

5
Ryan Moriarty on 12/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I worked with Tom Brophy one of the sales rep there. Very professional gentlemen and extremely helpful. Worked very close with my family to get us the car we want with the specs we wanted. The entire deal went very smooth and the process moved forward very quickly. I hate going to dealers to purchase a vehicle but this place and with the help of Tom made it a very pleasant experience. Thank you for the great service. Will do business again!


An Overall Excellent Experience

5
Sunshine25 on 12/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been leasing Nissans for over 10 years at White Plains Nissan. Unfortunately, my salesman who I had been dealing with for all of those years had left when the new ownership took over a year ago, so I decided to give Rockland Nissan a try...and I'm sure glad that I did.I walked in on a Sunday afternoon, and was promptly greeted by senior sales consultant Bernie Drexler. Mr. Drexler was very professional, understanding of my needs, and did an excellent "product presentation" of the Nissan Rogue. Everyone in this store from Bernie to the finance manager Glenn were very professional. At no point during the sales process did I feel pressured or feel like any "funny business" was going on.I drove off in my new Rogue 2 hours after walking into the showroom. I highly recommend this dealership!!!! Thank you Rockland Nissan!!!!!


Great dealership

4.8
Ryan on 12/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I went to the dealership anticipating to buy a used car. The service I was procvided was actually by far the best I have seen in a while. The sales rep was very easy to talk to and very understand with my requests. Driving with this representative was very easy to comunicate with. Would definitely come back to the dealership.


Review of my experience at Rockland Nissan

5
Gaye Ires on 12/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Rockland Nissan for my new 2016 Rogue was the best I have ever had in all the years I have been leasing a car. David Friehling made this easy from start to finish. He was very helpful in every way, letting me know all of my options. He answered all of my questions and was totally professional in going over all the features of my new car, which I love. When I came to pick up my new car all the paper work was waiting for me to sign. Everything went smoothly. I would recommend this dealership to everyone and a big thank you to David Friehling for making this a pleasurable experience.


Amazing insight and personality

4.8
ParaK28 on 12/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Worked with Mitch when considering a change in vehicle was a great decision. The test drive was great and he made sure to show every angle the suv offered and answered every question. Highly recommend!!!!


Awesome overall experience

5
Vineet.gupta on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I must say that Rockland Nissan is the best Nissan dealership I ever been so far. Sales manager Dave helped directly to finalize the numbers and offered a very good deal in short span. I have been to many dealerships and involved to purchase more than 15 cars in last three years however none of those dealers provided good numbers so fast. Freddie (salesperson) was helpful in making overall good experience. We finally got the choice of pearl white with almond interior to make my son happy :)Thank you very much for providing the good experience. Wish you very happy holidays! God bless!!


Several overall great experiences - Pat C.

5
tap2210 on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over the past 8 years I have purchased or leased six new cars from Rockland Nissan and have never once been disappointed. They have been very fair and have always gone above and beyond to make me happy. Every car has been exactly as promised and I have had great sales people as well. If the exact car I want isn't on the lot they find it for me and have it the next business day. I have worked with both Bernie Drexler and Mitch Gordon depending who was available when I arrived. Both men are honest, kind and pleasant to work with. I never feel pressured and they offer sound advice. Often when the deals are wrapping up Tim O'Keefe the general manager comes over and makes sure that I have no issues, questions and confirms I am completely happy with the deal. Lastly, I have been very pleased with the trade in values they offered as well, I thought they were being fair and not trying to take all the equity for themselves. They treat you like a friend.


From Start to Finish Greatest Car Buying Experience

5
ProudPop on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I walked in, I was greeted by a smiling, white-haired man. He introduced himself (Bernie) and offered to help my wife and I. We were initially skeptical, but he quickly put us at ease. He was honest and sincere. He helped us figure out how much we could comfortably afford for a new car and made sure we never felt as if we were settling for something less than what we wanted. I have never felt more comfortable buying a car, and I have never been happier with a car than I am with my Nissan Rogue. I recommend everyone I know that is looking to buy a car to go speak to "my guy", Bernie, at Nissan.


Excellent service

5
Oram on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I Would definitely recommend David Friehling in sales department. He is Very personable and did an excellent job in every respect. I am a very satisfied customer.


Great Sales Experience

5
Shadslaw on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mitch made the purchase of the new Sentra extremely easy and was great to deal with. I would highly recommend anyone to go in and speak with Mitch Gordon.


Excellent!!

5
sal10 on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shopping at Rockland Nissan is hands down the best experience I have had leasing cars. As soon as you walk in the door your greeted by warm and courteous staff. I worked with Mitch Gordon and let me say he is nothing short of amazing. He is one of the most profesional and overall nicest salesperson I have ever dealt with in any sales industry. He is very knowledgeable and took the time to answer all of my questions. He was able to work within my limited budget to get me to a price that worked for me on both my rogue and altima. I will be going to Mitch and the rest of rockland nissan for years to come!


Wonderful experience

5
150South on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just leased a car at this dealership and I have to say one of the more stress free and enjoyable experience I have had leasing a car. Staff was friendly and the salesperson I worked with, Mr Gordon, was knowledgeable and friendly. Showroom was stocked with just about every model Nissan sold, was clean and offered some nice touches like snacks and coffee. I would recommend them and my salesperson to anyone who is looking to buy a Nissan.


Very inconvenient, and difficult to work with

2
nrlcnycust on 11/30/2015

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 2.0

Very poor experience. First occasion I had to wait two and a half hours for a forty-five minute procedure. Very inconvenient that transport/shuttle service was unavailable that day and made it much more difficult for me to work this service around my work schedule. Second time had required me to visit this location three times for one issue because of various clerical errors. Attempt to be assisted by customer service proved to be futile, and I was not able to obtain a refund for anything either.


Stay AWAY from this dealer don't trust them at all

1
Jose Solis on 11/12/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Trust me you DON'T want to get a car from this dealer. They made me fly from Ohio to New York. I had to pay for all my own expenses to get the car. Once I got there, they changed the final price. They said the taxes were not included, when I had the sales guy double check the final price BEFORE I even bought the airfare tickets. Long story short, avoid yourself a TERRIBLE experience from this dealer. I'm sure there are many others honest dealers around you.


Stay AWAY from this dealer don't trust them at all

1
Jose_Solis on 11/02/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Trust me you DON'T want to get a car from this dealer. They made me fly from Ohio to New York. I had to pay for all my own expenses to get the car. Once I got there, they changed the final price. They said the taxes were not included, when I had the sales guy double check the final price BEFORE I even bought the airfare tickets. Long story short, avoid yourself a TERRIBLE experience from this dealer. I'm sure there are many others honest dealers around you.


Very happy with my purchasing and service experience

5
Pat in Valley Cottage on 10/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have been buying and more recently leasing Nissan's for over the last 10 years. We have had good experiences with all the vehicles, Altimas (2), Maximas (2) and Muranos (2). The quality of vehicles themselves has always been very good, largely trouble free with only routine maintenance required.Service at the dealership has been very good, courteous and efficient with very nice improvements in waiting rooms, amenities and scheduling convenience over these 10 years. Most recently I've enjoyed the purchase experience even more with my last two very recent transactions (purchase of a new Maxima and leasing of a new Murano). I feel my wife and I were treated very fairly, courteously, efficiently and felt that my needs were treated as a priority with no mystery in the process. It was very nice discussing our options evenhandedly, rather than feeling we were being talked into something else.


Just amazing experience

5
gmacpanj on 10/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Let me begin by saying that Tim is amazing. I repeat Tim is amazing. He was able to put together a deal for me that I thought would never happen and only with his help am I driving my certified pre-owned Nissan Rogue . If you are looking for a car run don't walk over to Rockland Nissan and tell them that Gary sent you . I also want to thank everyone in finance for their help and I want to thank Nicole for her concern and consideration throughout the entire process .


Great sales experience. Honest and straight forward dealings

5
sentra2015 on 10/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership had the exact car I wanted and my sales associate David Friehling helped ne get the car at a fantastic price. I traded in two vehicles and the provess was smooth and easy. David was a pleasure to deal with and I would recommend him to anyone who is looking for a new or used car. Thank you all!


Dishonest bait and switch

1
Kitten on 09/29/2015

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

A total joke,I called to see if they had a 2015 Rogue available with my option choices, The lady said " We have many here in stock . The next day, I got a quote thru true car for the 2015 Rogue, I called the contact person Larry, ( who definitely needs training on how to talk to customers) He told me true car is only good for cars that are " in stock " and ( get this) " We have none left" Yes that's correct, He said " we don't have any"He then went on with the usual sales nonsense of " We have to order it, but it will cost a lot more. I expected more then the usual used car tactics from a new car dealer. So in summary, there quoted prices, whether given thru true car or them, is pure bait and switch tactics, I will notify true car today to complain about there scam .shame on you Rockland Nissan and Larry.


JC Daniels

5
kellyaparker on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had nothing but awful experiences with dealerships until I walked into Rockland Nissan. From the moment my husband and I walked through the door, JC Daniels was an absolute pleasure to deal with. He was not overbearing as we walked around looking at cars, but was right there to answer all of our questions. I truly felt like JC cared about our needs and budget. He worked with us to get us the absolute highest value for the car that I was trading in ($4,000 more than another dealer had offered us two weeks before). He was not only a fantastic salesman, but a wonderful human being. I will recommend this dealership to everyone, more specifically, I will recommend JC to everyone!


very friendly and helpful

5
deb w on 09/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at this dealership were extremely knowledgeable and helped me understand the value of the Nissan. I felt that the salesperson was very helpful and honest .


great experience

5
nissan fan on 09/15/2015

Overall Experience: 5.0

i got a great deal, and the sales rep Nate Rock was extremely knowledgeble and very helpful.. The deal he got me into, will more than pay off.


Great salesman

5
Evan M. on 09/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rockland Nissan was awesome to deal with! My salesman, Nate Rok worked really hard to get me the best deal on a new Maxima. He also gave me a great price on my trade in as promised on their ads. I have dealt with other dealerships and sales people in the past, but I have to say the Nate and the rest of the staff at Rockland Nissan really made me feel like I was taken care of. Bringing my girlfriend back to purchase a car next week. Thanks!


Excellent experience

5
tom tom on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a certified new Altima from a terrific salesman Nate Rok. Just wanted to say the dealership was really great to work with and I had excellent service and advice from my salesman Nate. I will recommend him and Rockland Nissan to all my friends. Thanks again!


Excellent sales team

4.8
Happy Customer on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The sales team worked hard with me to get the car I wanted at a price that was in my best interest. Bob Nosworthy was honest, patient and payed attention to the details of my specific requirements. The saled team made the entire experience painless and easy for me to understand. I would highly recommend visiting Rockland Nissan if you aree looking for a new vehicle.


Great Experience at Rockland Nissan!

5
Tutorteacher on 09/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to Rockland Nissan after visiting several other dealerships. Rob was patient and knowledgeable, spending time with me to ensure I made the right decision. Great price and customer service!


Knowledgeable, helpful Salesman

5
WardHunt on 09/13/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I visited Rockland Nissan last week to purchase a used Nissan Ultima. A buddy of mine had recommended a salesperson there, John Giusio. He did not disappoint. John found me exactly what I was looking for and respected my price range. If you check out this dealership, ask for John!


Great service!!

5
Catrine on 09/11/2015

Overall Experience: 5.0

I had a budget and needed a car . John Giusio was my sales person. He was fairly new but, very professional. He did not push me into anything, which is a plus for me. He tried to accommodate me in every way. I wanted a new , reliable car, that I could afford. I ended up getting the Versa. Its a good car and great on gas. Nothing fancy, but perfect for my needs. His hours were flexible for convenience. Overall, I had a good experience being a first time Nissan owner.


Best Agent Ever Bernie Drexler

5
barbara gross on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bernie Drexler has been my agent for over 10 years.. Every car I have gotten has been a gem! He is there for me over 100%! Every time a have even a tiny issue he takes care of it. I have recommended him to as many people as I can. I will contnue to use him and Rockland Nissan as long as I stay in NY.. He is the best!


Quality Sales and Service

5
jeffry8762 on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The reason for the ratings given is because of the sales consultant Tom & sales manager Dave ability to deal with my needs in a quick & no nonsense attitude. I told them what I would like to pay for the truck & with a quick walk from Tom to Dave a deal was quickly made. The typical " let me check with my manager" and the salesperson is gone for 10-15 minutes did not happen. The last thing for me to add is it's these guy's get it.


Great Experience

5
Mark Dehowski on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Typically my wife and I dread the thought of shopping for a new car. I am not a person who enjoys the usual back and forth haggling and negotiations. Tom Brophy, our sales consultant, understood our needs and quickly found us a car that more than addressed our needs and fit into our budget. It was pleasure working with Tom and his staff. This is our second consecutive car leased with Rockland Nissan and we would not hesitate to come back again,


It was exceptional!

5
shogolan on 09/09/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bernie found us the best car at the best price!!!He work around our budget and give us a batter car that we expected thank you Shoham Avdar


Painless purchase

5
Mabdoj on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr.Nosworthy made my experience in buying a new car painless He was knowledgeable about his product and packages and met every need. I would buy another car from him in a heartbeat I thank you again Robert ....


Great experience!

5
JessBialiy78 on 09/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tina Zambri was more than helpful she did excellent job and I loved the experience thanks to her. Both of my car buying experiences from you guys were more than excellent thanks to the great sales lady of yours. Thanks


Helpful and caring

5
Ange55555 on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David friehling was the man who helped me and he did an awesome job he didn't stop doing all he could do till we were satisfied with the results he made the process fast and helped me get the car I wanted! Very pleased


Going Rogue

5
Rick L. on 09/02/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Not my first rodeo when it comes to buying or leasing experiences. I admittedly am a tough consumer, and look to get the best deal possible, and at the best price. I had been a multi-vehicle customer of another auto maker/dealership within the area, having done 5 leases in one year for myself and family members (2012). As the 3 year leases have been ending in 2015, I first returned to the dealership where I had done business, assuming that as a loyal and good customer, I would be treated as such. Well, suffice it to say, my business was apparently no longer important to them, as I was given non-competitive pricing, and sensed the attitude they had no interest in doing business with me. So my search widened to look for other brands of SUV's and then narrowed to the Nissan Rogue, and the deals being promoted by Nissan. I did my homework, and visited Rockland Nissan, where I was introduced to Bernie Drexler. I had recalled to Bernie that years back, family had done business with Rockland Nissan, and I was now back to hopefully do business again. Bernie was most professional, genuine, and truly interested in helping me get into the Rogue of my choice. The entire process was pleasurable and as smooth as car leasing can be. I was treated fairly as Bernie worked to find the Rogue I wanted, and the other sales managers were also available and approachable in the process. I am looking forward to a positive leasing experience now, and in the future. Bernie Drexler is a true professional and an asset to Rockland Nissan.


John W. Mitchell is excellent!!

5
alv s on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman John Q. Mitchell was very professional, courteous and answered all my concerns. He helped me lease within my budget. I have visited other dealership on the same day which left me with a headache, but as soon as Mr. Mitchell helped me I felt relaxed. Process was non stressful and easy. He is an asset to your firm. I will definitely refer Rockland Nissan.


completely satisfying

5
don s on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Rockland Nissan was completely satisfying. The salesman Dave was very thorough and accommodating when it came to showing the car I was interested in. He was very personable and not pushy as some salesman are. He answered all of my questions thoroughly, politely and professionally. I would highly recommend this dealership to anyone who is in the market for a Nissan.


Fast and Pleasant

5
corinnetav1 on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went looking for a great deal and found it at Rockland Nissan . The complete process was non stressful from beginning to end , and our sales person Bernie Drexler was the best.


Bernie is the best for our new pathfinder

5
funcarfamilyguy on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bernie contacted me for an early trade in of our pathfinder into a new lease for a 2015 PF.He got us the car we wanted at a great price and did ll the work including a drop off and pick up.He is very easy to work with. This is our 5th car from him.


Good price, very helpful, great experience

5
larry6 on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wanted a van with easy access that is not too big. Nissan's van is easy to maneuver. Rockland Nissan gave me a good deal. The salesman was exceptional.


Great Experience

5
jim spivento on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in looking for a Rogue Select for my wife. We have a couple leases in the household and we needed one more vehicle with AWD. We searched the lot and found a Blue one we liked. Tom Brophy then got the keys and asked for us to test drive. We didn't have much time so he filled it up with gas. I had to leave with the kids who were getting ready for a soccer game. My wife stayed and she was handled very well. He had us in finance within one hour and the paperwork only took 15 mins. Tom was very fast and diligent with us. The whole deal took around an hour and a half and she was on the road. Highly recommend them for anyone looking for a great deal.


Salesperson Tina Zambri

5
Deby57 on 08/24/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I recently purchased Nissan Sentra from Rockland Nissan the salesperson Tina Zambri was very informative and helpful.and she made sure I got the most bang for my bucks.she showed me how to work everything in my car and make sure I understood completely before allowing me to leave. If any of my friends are looking to buy a car I would highly recommend Rockland Nissan and to see the salesperson Tina Zambri


Rockland Nissan

5
Mcassie729 on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales consultant was Tina, she was amazing. She guided us through the process of buying the car from A to Z. She was very warm and pleasent. Her explanations were very clear and she Kept all her promises to us. SHe even spent a significant amount of time AFTER the sale was done to explain to my wife about the car and i actually believed her when she offered that we call when ever we have a question or a problem. we were very happy


Easiest transaction ever!

5
Sandy457Belkman on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just least my third Nissan from Tina Zambri at Rockland Nissan. I would not go anywhere else to lease a vehicle because I know that I am always getting the BEST deal at this dealership. I decided I was going to take the vehicle home the same day and I was in and out of the dealership in a little over an hour with my new vehicle. Tina made sure I knew how to work all the equipment in the car and I couldn't be happier with my new Rouge! I would highly recommend Tina and this dealership to anyone in the market for a car.


just terrific

5
Bernie on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tina was terrific. Helpful and knowledgeable. Enjoyed. Working with Tina. She is an asset to Rolland Nissan. I will recommend Tina to all my friends and relatives.


Bernie Drexler is an awesome sales associate.

5
lilylu13sweetie on 08/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased my Altima in August 2014. I was welcomed by Bernie Drexler. He is friendly, knowledgeable and a wonderful sales person for Nissan. I specifically asked for a white car with a black interior. Bernie found the Altima that I requested. It was a pleasure working with him. I hope that in August 2016 I will have Bernie to assist me with my new car. Bernie has helped my two daughters,my son and my friend purchase or lease numerous vehichles in the past few years. He makes the whole car shopping experience a memorable one.I have had my car serviced by Nissan as well. I never had a problem making an appointment, or having trouble with what had to be done in a timely fashion. I would not hesitate in leasing again through Rockland Nissan.


thank you David Friehling.

5
davisf1 on 08/22/2015

Pricing: 5.0 Overall Experience: 5.0

This is my first time leasing a Nissan and it won't be the last. I will be back because I love my Nissan Rouge but more than that I trusted david friehling from the moment we sat down to disscuss the possibility of maybe owning a Nissan. I always bought or leased cars with my husband but this time I went without him just to" look'. never in a million years I thought I would walk out with a car.David was not the stereotypical pushy salesman, he very giving showed me many options ,and was very patient.Thank you DAVID FRIEHLING for a great experience.


Very professional and helpful. Made my purchase easy

5
jenneg1225 on 08/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bernie Drexler sold me my car and he was the best salesperson I've ever dealt with. He was personable and very knowledgeable. He made me feel very comfortable. Recommend him and Rockland Nissan to everyone.


I've owned 8 cars....everyone of them I bought from Bernie.

5
TomSayer on 08/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bernie sold me my first car was I was just 16...22 years later, he is still the only I will buy a car from. You know what you are getting, and never have to worry about the "fine print". He is honest and kind. I never feel pressured. He is the greatest. When you walk in, say, "I'm here to see Bernie" and then rest assured, you will have nothing to worry about.


Rockland Nissan Best Place to Get Your Next Car!

5
terryl on 08/19/2015

Customer Service: 5.0 Overall Experience: 5.0

Just leased my 3rd Nissan Rogue from Rockland Nissan, I won't go anywhere else. David Friehling is the salesman to see, he got me in & out the same day with my new 2015 Nissan Rogue. Getting a car at Rockland Nissan is such a pleasant experience, they do everything for you!


The Best Car Salesman

5
susierogue on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the third car I bought from. Rockland Nissan, and the third time dealing with Bernie. He took time with me, explaining everything about my new car. I think he is the best car salesman, and I wouldn't buy a car from anyone else. I would recommend Bernie to anyone who wants to buy a Nissan.


Buying a car made easy

5
Slechner26 on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had the pleasure of working this dealership several times. One of the salesman, Bernie Drexler goes above and beyond to make sure you get the car you want , the price you need and the service you expect. I would not hesitate to recommend Bernie to anyone. Made buying a care very pleasurable.


Fast, Efficient, Friendly...overall amazing

5
chelseasomers09 on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my 2nd car from Rockland Nissan and my second time working with Bernie! He is the absolute best! He takes his time to find you the perfect car for your needs at the best price! He made sure to get me all of the bells and whistles on my new Rogue for the best deal. Every experience and interaction was professional and efficient. He made me feel at ease and confident that I was getting a great value. This is more than just a job to him and it is so apparent. He truly cares about his customers and their overall experience! Bernie is an absolute pleasure to work with and I have recommended him to all of my family and friends. I refuse to go anywhere else or deal with anyone else when it comes to purchasing my next car! The entire experience was painless, professional, and an absolute pleasure! Overall A+!


Best Sales Experience!

5
jackattack531 on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 5th Nissan purchase and Bernie Drexler has never let me down! Not only is he the mostprofessional Salesman out there, but he truly cares about each and every person he sells a car to. I know I am in good hands from the day I walk in to the showroom until the day my lease is up. It is very rare to find someone who is so passionate about their job and makes every customer feel like family.


AMAZING Sales Experience!

5
rprice714 on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 5th car from Rockland Nissan and every experience with them is better than before! From the first phone call to the day I picked up my car they were courteous, professional and truly caring. Bernie Drexler is a pleasure to work with and I've recommended him and the dealership to a number of people. A++++ across the board!


Excellent Customer Service Hands Down

5
feliciajoy on 08/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the wonderful opportunity to work with a great Sales Professional John Q Mitchell. From the moment I entered the showroom John Q was more than attentive with my needs. I did not wait long to see the car I was interested in purchasing, he answered all my questions and was very transparent when giving me advise about the various selection of other cars available in the lot . Not only am I happy with the customer service, but the extra effort John put forth to helping me surprise my son with the car I purchased was amazing. John played a very active role throughout the whole entire process. Just to add, the purchasing aspect of the vehicle was just as smooth with the Financing Manger Glenn Reggio. He was very transparent and extremely helpful with my financing options. When I do decide to purchase another car in the future, I will most likely contact John Q Mitchell because I know I would be in good hands!


They are liars.

1.2
joebarth on 08/15/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

In January I purchased a Nissan Rogue from them. I was lied to by the saleswoman, the finance guy and their supervisor. At first the woman who sold me the vehicle Tina, who told me I'll be paying $ 295.00 a month after my deposit. Her boss also confirm that. When I sat down with the finance guy I was told something else. He and Tina the saleswoman told me I am paying $ 338.00 a month for six months then I will be paying $282.00 for the remainder of the loan, I will need to come back with the paper work after six payments. When I went back it was a completely different story. No one there remembered me nor that statement, they all acted to be shock to hear that. The saleswoman had never seen me before and had no idea about that. I was told I have to refinance the loan. When I asked them if you were talking about refinancing how did you come up with that figure $ 282? They all shrugged their shoulders. I had to reapply for new credit in order to get a lower rate to lower my payments. They checked, I was told ok, they only found a bank that will lower the payments by $ 35.00 a month. Again, when I went to the finance guy he told me he can only lower them by $ 20.00 a month, another lie. Be aware that it is a bold face lie when they say you make these payments on time, after six or 12 months come back we will lower your payments! I will never use these liars again!


Finally a car dealer I can trust

5
A1Skeptic on 07/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had some bad experiences with car dealers over the years. That streak ended with my recent purchase of an Altima at Rockland Nissan. My car salesman, David F. went out of his way to change my entire car buying experience. Every promise he made was kept, everything he said he would do, he did. To a skeptic, that is the gold standard. I dealt with Danny, the finance manager and Bernie, the lease return coordinator. All of them went above and beyond-they did all they could and most importantly, did all that they said they would. I got a great deal on the car, from a team whose word I now trust. That is the first time in 58 years I can say that about a car dealer. No, I am not related to anyone and have no connections with the dealer. I strongly recommend David F. and Rockland Nissan for your next car purchase. You will understand what I mean after you are done. I hope this helps another skeptic. Signed: Dan, a very satisfied customer.


Fantastic Sales Professional, Outstanding Customer Service!!

5
Lsanchez410 on 07/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to purchase a vehicle and went to Rockland Nissan in Blauvelt, NY as a recommendation from a friend who had a great experience. I met Nicole Dunn and JC Daniels two of the best sales professionals I have ever had the pleasure of meeting and doing business with. They took the time to answer all of my questions (which were many) and allowed me to make the best possible choice. Purchasing a vehicle can be a scary process, but Nicole Dunn and JC Daniels made me feel relaxed and reassured. I couldn't be happier with my beautiful Nissan Rogue SV. Drives like a luxury car and is "Excellent" on gas. Thank you Nicole and JC, you are truly the best in your field!! I recommend Rockland Nissan to everyone... Signed, A Truly Satisfied Customer!


Rude Service People

1
TAMR on 06/29/2015

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Customer service reps stand behind the counters and act like you are begging them to service your car instead of treating every paying customer with respect and courtesy. We own 4 Nissans and received a coupon for a free oil change for the 2015 Nissan we purchased. The coupon clearly stated to go to a "local neighborhood Nissan." Our 2015 was not bought there, but we inquired. At first we were told they would gladly accept the coupon by the Spanish gentleman that works there. When we brought the car a couple of hours later, the taller man would not honor it-and was rude and arrogant, not only to us, but was a bully to the Spanish gentleman who would no longer honor his word-probably because of fear from his co-worker. He acted like the cost of oil change would come out of his own personal money. So I guess Nissan has no loyalty is you own 4 Nissan cars. I would never buy a car from Rockland Nissan or suggest any one else does.


Amazing Sales, Service, and Customer Relations

5
F150hdsc1225 on 05/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been dealing with Rockland Nissan for awhile now, every time I have gone in either for service on my vehicle or to purchase a new vehicle, my trust with this dealership gets stronger and stronger. They have gone above and beyond on several occasions to make sure that I got nothing but the best service through out the entire dealership. I would still, and have in the past recommend Rockland Nissan to my friends, family, and anyone who asks where I bought my car from. Thank you Rockland Nissan for everything that you guys have done for me so far, and I extend my thanks for my future business with you as well.


5 STARS! GREAT SALES WOMEN! GREAT OWNERSHIP & EXPERIENCE!

5
ajr1217 on 04/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Rockland Nissan in Blauvelt, NY and Tina Zambri took care of me. She was so friendly and a perfect example of how the customer comes first. She was professional, straight forward and never pressured me into anything. I only wish more salesmen/women were like Tina. Also, the owner Tim O'Keefe was a pleasure dealing with. He runs that dealership like clockwork. I highly recommend Rockland Nissan, Tina Zambri as your sales women and Tim is very professional. 5 STARS GUARANTEED!!!!! I love my brand new Nissan Sentra SV!!!


The Sales men walked out the office on me

1
Spyder203 on 04/10/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

We could not make a deal on a car I wanted to buy. Daniel J. Negron walked out the office and he still had my registration and two paystub's. I called him to please mail me my paper work and I never got it! I'm sure he was just upset that I was not going to buy the car and never mailed it! Maybe he trashed my papers idk! I do not trust this dealership at all now! Broke my trust to ever come back. It's sad.... Now I have to waste my time to get a form of registration for my car.


Amazing service

5
Bestrella on 04/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was very pleasant to work with JC at Rockland Nissan. He is very knowledgeable, friendly and mostly made us feel trusted. He was very nice an gave us all the details of all questions asked and more. He got us a great deal! he is simply amazing. We feel as if we went in as strangers and came out with a new friend. Everything he said will be done has been done. Even after we left the dealership he has follow up. We will like to sayThank you!! we are very happy with our purchase and your service.


im very impressed at the way the company works

5
reggie131 on 03/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Reggie EllerbeI went into rockland nissan looking for a new car but indecisive, aj omar nissan representative helped me out tremendously in finding a car suitable for me.He's knowledge of each car was excellent and he also was extremely patient Made me feel comfortable in my selection.within an hour I was in a new car and want to say thanks Aj Omar I appreciate all you've done for me..if your looking for a car and your in the Rockland area. Rockland Nissan is the place to be


Great Service and Great Experience

5
ChrisPhoto on 03/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David F from Rockland Nissan was a terrific salesman and helped me out tremendously.He went out of his way to find cars for me to test drive and his knowledge of the Nissan automobile was endless. He knew what every button and switch did and it was a great experience for me and my family.


Great people

5
Chris1389 on 03/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is a very resonable dealer who will work with you on the price. Freddy was my salesmen and was very friendly. Glenn is also great at explaining the price you will pay and is very upfront about it. They pump out alot of cars each month an when you go there youll see why.


Thank you again Rockland Nissan!!!

5
Jessica on 01/24/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a third time returning customer, I want to thank Rockland Nissan for their excellence in customer service. I would also like to extend an extra special thank you to John Pagliaroli, Nicole Dunn, and Glenn Reggio for their added efforts and assistance. These 3 amazing people went above and beyond to help me at a time I really needed it!! Thank you all again for being there!!!


Nicole Dunn is ONE OF A KIND

5
Jessica on 01/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would like to take this opportunity to thank Nicole Dunn of Rockland Nissan for her excellence in customer service. As a third time returning customer, she continues to amaze me. As always, she went above and beyond to ensure my needs were being me. I appreciate the time and attention she devotes to resolving issues, following up, and listening very carefully to detail. Thank you will never seem like enough. Thank you again Nicole for being you. You add a very special touch to that dealership and they are so lucky to have you. All my best to you always!!!


Excellence in Customer Service - Rockland Nissan

5
Jessica Epstein on 01/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As a third time returning customer, all I can say is THANK YOU to Rockland Nissan and an EXTRA special thank you to the following people: John Pags, Nicole Dunn, and Glen Reggio. I appreciate the time and effort each of these employees invested in making my purchase affordable, comfortable, and enjoyable. They truly know the meaning behind customer service and went above and beyond to make sure I was 110% satisfied. Thank you all again for everything you did and continue to do.


Thank you Nicole Dunn!!!!

5
Jessica on 01/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to take this opportunity to thank Nicole Dunn of Rockland Nissan for her excellence in customer service. As a third time returning customer, she continues to amaze me. As always, she went above and beyond to ensure my needs were being me. I appreciate the time and attention she devotes to resolving issues, following up, and listening very carefully to detail. Thank you will never seem like enough. Thank you again Nicole for being you. You add a very special touch to that dealership and they are so lucky to have you. All my best to you always!!!


Great job

5
Crazygirl888 on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought my new nissan here!! Kudos to my salesperson and everyone else. What an awesome experience. Rockland nissan has a customer for life!!!!


Perfection

5
Sunshine683 on 01/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the first phone call to driving off the lot the sales team was excellent. Dealt with one salesperson one manager and one rep. They even followed up the day after I took delivery. Absolutely excellent job!!!


Horrible Experience!

1
rifkamalik on 12/13/2014

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

My car was in an accident, so I brought it into the dealership for a quote. I was told that the quote is free. I decided to pull out the vehicle and not do the work there. All of a sudden there was a $125 bill to release my vehicle. I called "customer relations" and asked if there was a charge for a quote, without revealing who I was. She said no. After she confirmed that, I told her my story. All of a sudden she had an urgent call come in, and she had to put me on hold. (I didn't know that she doubled as a 911 operator.) She came back with a completely different story, and told me that everyone in the shop knows that there is a charge, so no one could have told me its free. I ended up paying the $125 so that I could get my vehicle released.By the way, I was an established customer at their shop.


The numbers just didn't add up

1.4
Jersey88 on 10/19/2014

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Went in to test drive and price a 2015 rogue lease today. I asked for all the info and this is the exact info that the dealer gave me:Negotiated price $25,000Residual % = 60Money factor .00136Trade in for my current car = $9,500He said the above added up to $159 per month. When I got home, I calculated it myself and his numbers added up to $59/month. He was overcharging me $100 per month!To top it off, during my test drive he had me stop at the gas station to get gas. Not the best way to get a customer to lease from you...


Great!!!!!

5
Sorayda Rosa on 10/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All I have to say is that I'm glad I made the right choice to walk into Rockland Nissan to purchase my first vehicle. By the time I walked inside I felt comfortable, no pressure at all. Daniel was perfect, he guide me thru everything and answer any question I had for him..I just felt so happy leaving with a nice, economic vehicle and I'm glad I made the choice.??


Awesome service!

5
Evelyn Picciano on 07/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in with my mother to get her car serviced. We were promply greeted by Dori Vasti-Barbato who was most accommodating. She went above and beyond what we expected. She listened patiently to my mother's concerns and addressed everything in a timely manner. This was our first service experience since we leased the car. The customer lounge and bathrooms were very clean. The Keurig coffee machine was a nice touch. Overall a great experience. We look forward to future services with Rockland Nissan. Thank you ...Evelyn Picciano.


HORROR STORY - Manager J. PAGLIAROLI YELLED & CURSED AT ME!

1
Dana6976 on 07/06/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I have had not one, but two, complete an utter nightmares happen to me at Rockland Nissan. In 2008, I purchased an Altima at Rockland Nissan through salesperson JOHN PAGLIAROLI. He wrote up an agreed-upon contract and told me to come in the next day to sign it. When I returned the next day, he had used permanent black marker to cross out certain sections of my contract. He changed the price that he had promised me and wrote in a much higher price. When I confronted him with his clear deception, he denied having done anything wrong . He was so nasty to me that I began to cry. The owner of Rockland Nissan saw how upset I was and called me into his office. He told me that what John Pagliaroli had done was unexcuseable and stated to me that he was going to fire him. The owner honored the original price that Mr. Pagliaroli had promised me. I called Mr. Pagliaroli's extension exactly 1 week later to see if he was in fact fired, and he answered the phone - he was NOT fired or suspended. On June 28th, 2014, I called Rockland Nissan to make an appointment to purchase a new car. This dealership is the closest and most convenient one for me, and I assumed that Mr. Pagliaroli was long gone, so I had faith in returning. When I called, I asked the manager, Larry Friedman, if Mr. Paglioroli still worked there. To my surprise, he did. I clearly expressed to Mr. Friedman that I wanted to avoid any interaction with Mr. Paglioroli and explained to him that I had a terrible experience with him several years ago. For this visit, I brought my sister to ensure that I felt comfortable returning to the dealership. Mr. Friedman assigned me to salesperson Eric Hallman. Mr. Hallman was nothing but professional and made me feel extremely welcome and comfortable. After I test-drove a Pathfinder, Mr. Hallman wrote up a potential contract and brought it to his manager. To my surprise, his manager was Mr. Paglioroli. Mr. Paglioroli came over to my sister and I to introduce himself. We were nervously smiling, because she was with me several years ago when I had the awful experience with him. He clearly didn't recognize us. Mr. Paglioroli picked up on our nervousness and asked if we knew him from somewhere. I retold the above written story from 2008 to him. At one point, my sister stated that he had lied to us regarding the price and made me cry. At that point, Mr. Paglioroli asked my sister if she was calling him a liar. She stated that "Yes", he was in fact a liar. He then got up and said that he was uncomfortable being involved in this deal and that he would get us another manager. A few minutes later, Eric Hallman, who felt awful about the whole situation, informed me that the deal had fallen through. He apologized and gave me his business card and asked me to call him later. Mr. Hallman was incredibly professional during the entire duration of this uncomfortable situation. As we got up to leave, Larry Friedman approached me and asked what had happened and offered his help. As I started to tell Mr. Friedman what had just happened, Mr. Paglioroli walked back over to my sister and I. He angrily said "Get out!" to my sister and I in the middle of the showroom. My sister replied "We don't want to do business with you anyway." He responded "We don't want your business you NASTY LITTLE xxxxx!" My sister yelled back "How dare you!" and then demanded to speak to the owner. The owner sat down with my sister and myself in his office. He was incredibly unprofessional. He told us several personal stories and evaded the issue at hand. He did not openly defend Mr. Paglioroli, but he tried to get us to see things through Mr. Paglioroli's eyes. My sister kept stating to him "You are overlooking the issue at hand. How can you let one of your employees yell and curse at a customer like that?" The end result was that the owner was supposed to call me back the following day and sit down and personally work on this deal with me. I never received a call from him. I am absolutely APPALLED that the owner of this dealership allowed a salesperson/manager to CURSE at a customer. I am in true DISBELIEF that nothing has been done about this and Mr. Paglioroli will continue to work at Rockland Nissan and treat customers in this manner.


Professional

5
ChloeLe on 06/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The moment I entered I was kindly met with by John Bowe Jr (General Sales Mgr) who put me in the trust of Eric Hallman. Even though new to the dealership was helpful and knowledgeable. Both helped me find what I needed within the price I could afford. I would refer this dealership to anyone looking to get a new/used vehicle if you want a professional place that doesn't simply sell cars but sells trust which to me can't be beat.Thank you.CL


Trade in

4.6
cdr0927 on 05/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

My experience at Rockland Nissan once again, did not disappoint. The staff was very friendly and accommodating. Ms. Martinez and Mr. Bowe worked diligently for a large portion of the day to get me the best deal possible when I went in to trade-in. I am very pleased with the end result. I would highly recommend this dealership to friends and family.


Excellent Customer Service and Speedy Service

4.8
mcesar01 on 05/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ms. Maddy Martinez sold me a used vehicle. She was professional, thorough and fast. It took her under 2hours and I drove off with the vehicle. I highly recommend this dealership!


I love this place such great people

5
Yeni06 on 05/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had such a great experiance, all my questions were answered and the people working their are very friendly and helpful. Keep up the great work. Maddy was such a great person she help me so much make this process very plesent for my family and myself. And i know i got a great deal on our new car Thank you so much


Loving my 2014 Maxima SV

5
triciab1825 on 05/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The quality of service & courtesy that i received at Rockland Nissan was top notch. Eric Calmans attention to detail. John Bowes refreshing honesty & no gimmicks approach is something that is uncommon in car dealers. I would reccommend this dealer & John Bowe in a heart beat. Stellar experience !!


Bad (not terrible), but a big waste of time

2
Shawn on 04/10/2014

Customer Service: 2.0 Buying Process: 1.0 Overall Facilities: 3.0

I'm in the process of purchasing a car for my mother, who has a limited budget . I called this dealership yesterday and spoke to a friendly woman named Tiffany. I explained her the budget of maximum 17-18k, and the type of car we were looking for (AWD, Rogue, 35K or less miles, 2012-2011). She went through her inventory list, and confirmed that there were "several" vehicles on the lots that matched this criteria. When I asked her specifics, she reiterated that there were many Rogues that matched, and urged me to make an appointment for that evening with the Sales Manager Larry Friedman, and they would have them ready for us to look at. When I got the Dealership slightly after 7, the reception was not rude, but not welcoming, more a cold sterile feeling. I would urge the sales force to smile more, especially the large bald gentleman behind the desk. We waited for Larry who came over after a few minutes, and then passed us off to another salesman, Dave. Dave was given our criteria list at that moment, so there was no possibility for preparation....great. Dave looked over the sheet, walked us out and said he had ONE 2011 Rogue that fit what we were looking for. I questioned him about Tiffany's claim of several 2012 &2011, and his response was "we had a 2012 that was sold a few days ago". I asked why would Tiffany would make a false claim and his next response was "I don't know who TIffany is, I've never met her". The ONE car he should us was DISGUSTING! Reaked of smoke, all the seats were stained with huge coffee marks, and the interior floor was ripped... I'm not sure what kind Nissan has for their Pre-Owned Certification process, but this was joke! I've owned several GM certified preowned vehicles, and never been shown such a poor example before. It was honestly an insulting experience. To be fair Dave was a nice guy, but I was a little disappointed he didn't come up with any other realistic options for us (Juke/Altima/etc). He did call me today with theses options, but as they say, too little too late. Larry Friedman, also left me a message today to ask for feedback about my experience. I tried calling him back at 5:30, but he was gone. Overall, I felt lied to by Tiffany, unwelcome when I entered, insulted by my ONE option, and upset that my time wasted. I'm not interested in wasting anyone's time, especially my own. These to be less nonchalant and a little more serious about doing business. It's a shame because we are serious buyers.


Pleased with experience

5
Desanke1 on 03/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second car that I purchased with Mitch being my salesmen. Mitch is a very up front and honest car salesmen. Something you never hear about car salesmen. I would recommend him to anyone.


Salesman David was very involved and seemed genuinely...

2.8
yankee2357 on 03/22/2014

Customer Service: 3.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 2.0

Salesman David was very involved and seemed genuinely interested in making me the best offer. However, he is brand new to the dealership, so his manager Wesley did all of the negotiations. I had a TrueCar printout with what I wanted to pay. I prefaced all conversation with the fact that I had 8 payments left on an existing Nissan lease and told them that before any talk of pricing would happen, I would need that car taken off of my hands at NO COST to me. After test driving and negotiating what I thought was a fair deal, I clarified with Wesley that there was no roll over of the lease into a purchase of a new car and he told me NO. He told me that Nissan would forgive 3 months and the dealership would eat the remaining 5 payments. He quoted me $459 for 5 years on a 2014 Nisssan Altima SV with Convenience Package.To me, the numbers were not adding up. I went home and used the payment calculator on Edmunds.com and noticed a huge disparity. There was a $40 per month difference. Just for research, I added the remaining $1800 of the remaining 5 payments and low and behold, the numbers came out to roughly the same as Wesley had quoted me. Now I knew that Wesley had lied to me. I went into the dealership 2 days later to cancel the deal. I told David that I had to cancel for financial purposes. He brought Wesley over and he tried reselling me on the deal. He even denied that he said he was eating those remaining 5 lease payments. I don't deal with being lied to. He lied to my face. He asked me if $350 per month would sell me on the car. My interest was piqued. I verified that was for 5 years with the same down payment and he responded that was a 96 month finance. I'm not paying $34000 for a $25000 car. At that point, I walked away from the deal. I WILL NEVER STEP FOOT IN THAT DEALERSHIP AGAIN, UNLESS IT IS FOR SERVICE. FOR LESS THAN $2000, THEY HAVE LOST A CUSTOMER FOR LIFE! UNLESS YOU WANT TO DEAL WITH DISHONEST MANAGEMENT, DO NOT GO TO ROCKLAND NISSAN!!! THEY PUT THEIR SALESMAN IN A HORRIBLE POSITION!!I WENT AND ACTUALLY PURCHASED A NEW 2014 NISSAN ALTIMA SV FROM THEIR SISTER DEALERSHIP IN PARAMUS! ASK FOR GREGG WARD AT PARAMUS NISSAN ON ROUTE 4. THEY TOOK CARE OF EVERYTHING!!


My fiance and I had a great experience at this...

5
jcjones26 on 01/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My fiance and I had a great experience at this dealership. We came with a certain car in mind but got something so much better. Every single step was explained to us and Maddy assisted in getting us the best deal possible. We were never lost in the process of consultation and sales with Maddy and our expenses explained by Daniel. They both made us very comfortable and served us outstandingly well. I would highly recommend Maddy and Daniel to any of my friends looking to trade in or buy new cars.


Bernie is extremely knowledgeable and made my car buying...

5
ldollopac on 01/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bernie is extremely knowledgeable and made my car buying experience quick and pain free. When it is time for my family to purchase another car we will be back at Rockland Nissan with Bernie.


Maddy have the best service from start to finish she made...

5
Titan31 on 12/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Maddy have the best service from start to finish she made getting a new car pleasurable. Thank you Maddy and John look forward to next time!


I am a returning customer to this dealership and have...

5
karat724 on 12/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am a returning customer to this dealership and have leased with Nissan since 1991. I live in NJ but this is the only dealership I would consider doing business with for a new or used car. I highly recommend you stop in or set up an appointment. Bernie Drexler is a true professional. You will also be pleased with the service dept and the financial dept as well.


Bernie was an absolute pleasure to work with -...

5
evanslevine on 12/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bernie was an absolute pleasure to work with - recommended by my father, who has done business with him for nearly 15 years, he is an honest easy to work with salesman who really worked with/for us in getting the best deal possible.


Bernie and Ray did an amazing job getting me into my new...

5
Jaccalen on 11/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bernie and Ray did an amazing job getting me into my new car. The trade-in, financing application, & sales process was quick, easy, and really smooth. I left feeling as though I got great service, an amazing deal, awesome price, and I love my new 2013 Altima. It's even more comfortable than my last 2011 Altima with more great options, better gas mileage, and a little more luxury. I drive 2000 miles per month for work, and I LOVE this car. Thanks to all at Rockland Nissan for your help! Amazing!


Great dealership all around, Bernie was great to work...

5
jennmarino on 11/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership all around, Bernie was great to work with. This was my second car lease with you and I will be back in 3 yrs :)


I was thoroughly impressed with the friendliness and the...

5
drhubb12 on 10/22/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was thoroughly impressed with the friendliness and the speed in which the vehicle was obtained from elsewhere. I also enjoyed the sense of teamwork everyone exhibited while prepping the vehicle and closing the deal


$11,888

Mileage: 84751

Color: Gray

Contact seller for Transmission

Body Style: Sedan

City: Blauvelt, NY

Engine Type: 1.8L

$20,752

Mileage: 23353

Color: Blue

Transmission: Continuously Variable Transmission

Body Style: Sedan

City: Blauvelt, NY

Engine Type: 1.8L

$25,919

Mileage: 21104

Color: White

Transmission: Continuously Variable Transmission

Body Style: SUV

City: Blauvelt, NY

Engine Type: 2.5L

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