Rob Sight Ford

Good..

Changed oil and inspected vehicle. Identified a warranty issue.

Good Service

Craig was very good about following up and letting me know where they were in the process of completing the needed work.

it was very professional and personal

I felt that they could be trusted--were very helpful. Michael was very honest about the vehicle and its condition--seeing that we came a long way to purchase it (over 300 miles) we needed that assurance

Wonderful

I came in to have the alignment checked due to a vibration in the steering wheel. In the process of driving our car, the mechanic noticed pulsing in the brakes which generally indicates that the rotor has lateral runout issues. I already knew that, but the surprise was that turning the rotors to correct that problem was covered by warranty. It didn't realize that sort of thing was covered under warranty and the service writer caught it and then the issue was dealt with. Attention to detail is appreciated and kudos to the service writer for catching it.

Best Deal

What can I say that I haven't said before, Rob Sight Ford is the best for servicing my 2004 Ford Taurus, Jess Newman and the service technicians there are very good at what they do, they have kept my car running beautifully since 2007 that is the reason I keep coming back, they are the best service department in the whole Midwest, none better

Wonderful Service

Michelle was wonderful to work with. She is exemplary of how a sales rep should present herself and the company. Rob Sight Ford treats customers with respect and definitely work to make the deal fairly. Thank you Michelle and Rob Sight!

Quick service.

They did a 5,000 mile check up and oil change free of charge and quick.

Smooth as can be!

The reason I chose your dealership was how Zach approached us and wasn't pushing me towards vehicles I didn't want or need. Transaction was smooth and not pushy.

Great Experience

OUTSTANDING!!!!! Jeff Scleicher made my vehicle buying experience easy. He was very knowledgeable and show me how to use all the technical feature on the vehicle. He even call me several days later for a follow up. I enjoyed working with Jeff. Thank you Jeff

Great experience

I had no issues, Zach was not pushy or trying to up sale constantly. They worked with us on price and final sale was quick and painless.

amazing..

Service Rep had exceptional customer service skills.Very Detailed.Patience and explained all services needed.Appreciate that a lot

Best ..

Best dealership in the KC area .

Great and honest

Came in for brakes and oil change. Staff was sweet, work was efficient....very satisfied!! Thank you!!

Best dealership in the KC area

We enjoyed working with Michelle Knudsen. She worked with us at our own pace. Very helpful. She was very knowledgeable and explained how to use all the features in the vehicle.

Service on car

It was wonderful,the service guys greeted me and got me right in. I was in and out within an hour and they even washed my car. Thank you so much for the courteous service and promptness. Will be back when service is needed again.

nice dealer

Friendly, helpful and just all around nice. .

quick service

very professional and serviced my car quickly. .

good..

GOOD JOB !!! THANK YOU .

Purchase of new car

We had perfect charisma with Michelle Knudsen. She worked with us at our own pace. Very helpful. She was very knowledgeable and explained how to use all the features in the vehicle. She invited us back at any time in the future if we wanted to review again.

great job

Jess went above and beyond to help me figure out what was going on with my vehicle! Him and the mechanic must have pulled all of their hair out for the problem that had occurred. But, they fixed it and everything is great now! I can not give enough appreciation to them! Great Job!!!!

An excellent experience-- and very relaxed

I was anticipating a high-pressure sales pitch with the focus on closing a deal, but my experience was nothing like that.>From the start, Gary Singer was friendly, unhurried and knowledgeable. He made the selection process, and the purchase itself, quite easy. I would absolutely recommend your dealership-- and this man in particular-- to any friend wanting to buy a car.In fact, everyone I've dealt with there has been outstanding. Already, I have the paperwork necessary for the DMV on Monday. Could not be happier.

good..

Professional and efficient. Work done well .

Enjoyable to do business with

Everyone at the dealership I visited with seemed to really enjoy their job. That good attitude comes across as you work with the folks at Rob Sight Ford. Much more pleasant than many other dealerships where hard sell and cut-throat tactics come into play. Salesman Jayson Szymaszek and Sales Manager Bob Wright couldn't be any more easy and pleasant to work with.

Great experience

Great - they were on time, polite and efficient; my vehicle had been washed and wiped down after my oil change. The waiting area of this dealership is SO much better than Shawnee Mission Ford, which is where I used to go. I'll stick with Rob Sight from now on.

awesome

got new car no hassle . . .

helpful and honest

No pressure buying experience. We were able to look around and explain exactly what we were looking for. The sales person was very helpful and honest about all dealings. Ability to test drive multiple vehicles and not feel rushed into any decision

Beyond Excellent!!!

Came in for environmental control problem and mirror rattle: fixed with no hassle.

Simply Bought a Truck

Jeff Schleicher made the process of buying a truck simple. From the first phone call inquiring to filling out paperwork. Jeff understands customer service and going the extra mile. Even so far as to wash and clean the truck after the wash bay was shut down. Frank Marcurella made the financing and paperwork simple and clean explaining all including extended warranty.

painless car buying experience

Alex made car buying painless. Very good customer service skills. Any questions that I had were very easily answered and process was quick without any waiting around.

Fantastic Experience

Your people are always friendly, helpful, and informative.

Great Service in town

Did exactly what they were supposed to do and saved me some money as well.

Nice Dealer!

As always, professional ant efficient. .

Best in class!

I'd been looking on-line for weeks. They got me the deal I was looking for and accommodated my desire for leather seats. I really loved their website.

Best Service Provider!

The people at the collision department provided excellent customer service. They recognized that I had just been in an accident. They managed all the necessary processes with the insurance company and fixed my car I less than two weeks. My car was presented detailed and buffed to a mirror finish. The employees at Rob Sight Ford are the best!!

Consistently good service and friendly staff

Always pleasant and professional. Appreciate the multi-point inspections and detailed reports. Love the extra amenities (car wash, workstations, coffee/breakfast treats). Will purchase my next car here too. Thank you.

wonderful !

I had a wonderful experience, Craig was very helpful, explained things clearly, and the time it took was not too long. Very satisfied.

Exellent secvice great facility

Always feel well taken care with my service needs and working with all of your professional staff. Very happy with Rob Sight. Will definitely be back when ready for new car.

Very Professional

Good work was done fast and quick .

buy here!

Had to have warranty work on used car I bought. .

AMAZING

Usually buying a car is stressful but I had a great experience. I highly Recommend anyone looking to buy a car go to Rob sight Ford!!!

Highly Recommended!

My car buying experience at Rob Sight was stress free and I was in and out in no time. I would recommend to friends.

Nice facility, trustworthy staff

For a simple oil change, it was very easy to drop off vehicle the night before, wait for the call the next day, and then pick up the vehicle.

I love my new car ! AMAZING, BEST PRICE!

Super nice, friendly, I drove 3 in a half hour's to get there and I'm really glad I did! I thought the experience of buying a car here was extremely different then other dealerships, because they don't harass you at all! There is definitely a difference in this place! Now I couldn't see myself going to any other dealerships! my experience was defiantly 10 stars I got my dream car!!

Don't waste time "shopping around" this is the place!

As a person who treats my clients with respect and built a business based on trust and service, I can tell you that if you want a Ford product, you've found your place to do business with Rob Sight Ford.Save time and money with Rob Sight Ford.

Very Professional!

Prompt, courteous, & very professional! .

very polite

we had our gmc acadia serviced on sat. very pleased with our experience. thank you.

Friendlines,courtesy, promptness,helpfulness

Erik Davidson was very helpful and courteous in explaining the problem to me concerning my vehicle and getting it fix perfectly. Everyone was respectful and helpful. I thank them all.

Awesome Dealer

john was clear & responsive - by phone & email .

Service Visit

John C did a great job as usual.Service was exceptional and John C always does a great job. Pickup process could be more clear....

Best in class!

Very quick service and nice people .

Great People at a Great Dealership

Rob Sight and his team are professionals and treat you right. They answered all question and never applied any pressure. The buying experience was very satisfactory! I would recommend them to family and friends as I know the staff would take good care of them.Thank you first to Rob Sight.Next to Frank Macurella - Finance manager - I really enjoyed working with you.Last to the two sales people that helped me Sandra Jacobs and Jeff Schleicher - I really appreciated the patience with all my questions and test drives you took absolutely great care of me.Top Notch Dealership.

Excellent service as always

Scheduled routine oil change and tire rotation. They fixed a loose front torsion bar that was causing some rattles. Quick and easy. Excellent service as always,

Outstanding service

I dropped off my vehicle for an oil change. It was ready within 2 hours and they service report was spot on with what I need to address.

Highly Recommended!

Friendly, knowledgeable and very easy to deal with....made the car buying process very easy.

Quick response. Knowledgeable and very professional.

Craig was very accommodating. Came up with tire quote quickly. Accelerated their installation by a day. He was very professional. Having access to a network of Ford support on the tires factored in my decision to purchase.

Fantastic experience all around!

Fantastic experience all around! Everyone at the dealership was extremely friendly and helpful from sales all the way to finance. Thank you very much for the excellent service!

Great Service in town

very knowledgeable and polite. Very clean and organized. Michelle had cars out and waiting for us when we got there. She was suppose to be off and she waited for us. Thank You

Excellent experience!

They went above and beyond to find exactly what we wanted with no hassle! We will definitely continue to buy from this dealer in the future.

The process was smooth and easy

Michelle did a great job working with us on finding the car that we wanted. The dealership didn't have the exact vehicle I was looking for so it had to be found at another dealership. Michelle was great about keeping me updated on the process and even came in on her day off so that I could buy it.

Well done

Excellent service from Dave Bryant in Service .

Very courteous, professional, prompt attention to detail.

Jeff Schleicher was very very hands on. After speaking with him on the phone and submitting a credit app online, my wife and I drove out there on a Saturday afternoon. Upon our arrival we asked to see Jeff. About 2 minutes later Jeff pulls up in the Explorer I inquired about and told us to take it out and drive it for as long as we needed. I reviewed each vehicle online in depth. I was not really sure of the color that was listed(Guard Metallic). but to see it in person was awesome. After some small talk, and looking at the rest of the inventory, we decided that color and car was the one we wanted.Next after signing some initial paperwork, we were then seated in the waiting area for about 15 minutes.Next we were greeted by Brian Phillips from the Finance Dept. He was exceptional as well, found us an incredible rate and financing. The whole process took all of 15 minutes. I purposely left my checkbook at home, because of past experiences. Brian told me to take the truck home and if need be I could even bring the check back on Monday!Outstanding Professional Service!!!

Business as it should be...

Professional. Courteous. Patient. Efficient. Familial. Made/kept another customer for life. The personal attention and compassion were very heartwarming and welcome. Really made my day and my next few "driving" years.

Customer for years

Definitely the least stressful experience I had while shopping for a vehicle. I wasn't pushed into buying on my first day in the door, and I had time to weigh my options. This dealership clearly stuck out above the others.

Great Service in town

Zach was extremely friendly, accommodating, and willing to help throughout the entire buying process. Bob Wright came across as confrontational during the two minutes I had with him.

Returning Customer

Third vehicle purchased from Rob Sight. Gary Singer has been involved in the last two purchases and it has been a pleasure working with him.

New truck purchase

The experience was outstanding. Michelle did a great job and we appreciated that she knew the product (F150)very well. Frank was terrific when we came in to sign papers and we enjoyed his insights into the truck and it's many features. Also wanted to point out...our first contact was with (can't recall name so I will call him the "lot guy"). He was exceptional and is a real credit to your dealership. He was courteous and helpful and I appreciated that he pulled the truck out from the show room for me.

EXCEPTIONAL Experience, Jeff Schleicher was GREAT!

Purchased our gently used 2016 Yukon through Jeff Schleicher. Zero pressure, quick responses, and Jeff saw the transaction through from start to finish. I'm out of state, and purchased from WI (site unseen, aside from the detailed description and walk around from Jeff) and would not hesitate to do so again from him.Thanks Jeff!

Fantastic!

Long distance purchase and everything was beyond expectations. Alex was fun, great with all the details and when I got there the whole experience was fantastic. The truck I bought was a pretty basic model and I cannot believe how much better trucks have gotten in the last 5 years. I am jazzed!

No Stress

Definitely the least stressful experience I had while shopping for a vehicle. I wasn't pushed into buying on my first day in the door, and I had time to weigh my options. Not only am I happy with my purchase, but I was very happy working with this dealer. This dealership clearly stuck out above the others.

Great service!

After having a terrible experience at another Ford dealer in Olathe. I took my 2016 Mustang to Rob Sight. What a pleasant experience. They provide the needed service with timely updates. Communicating all the needed details. Top shelf service from beginning to end. I know where to service and purchase my next Ford. Rob Sight!!!

Fast Service

Friendly, courteous and the no haggle pricing made it a smooth transaction

It was ok.

Looking foward to make businnes with them. They are pretty good, but unfortunally I could not buy my car there this time.

Exceeded all expectations.

After an intense 4 day search on the internet for the best buy on just the right truck, I finally found exactly what I was looking for at Rob Sight. The right color, the right options and an incredibly good price. I sent an email to reinforce that the price was correct and there were no hidden fees. Immediate response and a follow up phone call. I locked it in, flew 1500 miles to pick it up and everything about the experience exceeded anything I could have expected. Alex greeted me at the door, the owner came into the finance office to introduce himself and I was in and out in 30 minutes! To my surprise it had a full tank of gas already in it, perfectly clean and dressing on the tires. Truck was far better looking in real person and as a certified car/motorcycle nut I am particular. I am also amazed at how far the technology has come in 5 years (I got an ecoboost and yes it really gets 22MPG at 78 MPH!) I wished I had done this three years ago. Rob Sight-you guys are the best!!

Honest and fast service

Once again your service department hit it out of the park! I was able to drop my truck off on Saturday morning and pick it up with a new alternator installed on Monday. They even washed my truck before I picked it up. Thanks again!

How Car Sales should be handled

Appreciated the sales approach - not pushy - very accommodating and what I perceived as a genuine desire to earn my business. The transaction was handled very quickly - was in/out in less than an hour!

Outstanding Experience

this was a great experience...in and out quick. Everything was as discussed on the phone the day before with no hidden surprises.

Great Buying Experience

This was a great experience...in and out quick. Everything was as discussed on the phone the day before with no hidden surprises. A price was agreed to, including a fair trade amount...nothing changed once I arrived.

Good experience

Very easy and comfortable to deal with. Will buy there again when getting vehicle. Very pleasant people to deal with. Did not feel pressured at all

Found the car I didn't know I was looking for

Absolutely terrific. By far the best dealership experience I have ever had. Never felt pressured, and they just kept working miracles until I got a deal so good I can hardly believe it's real, on a car that turns out to be basically my dream car.

Refused oil change

Pulled in at 430 pm. Told no way to do an oil change! I could come back on Saturday at 0700! Not sure what business model turns business away. I have utilized this dealership for 5 years. Never a problem before. I'm sure there are other dealers eager for the business. Thanks.The 0700 oil change is NOT a benefit! Done it and still waited 90 minutes.

Used Car Purchase

Jeff was our salesperson and was very helpful. He made us feel welcome and never pressured us. He worked hard to get us the deal. Outstanding service. Friendly staff. Would highly recommend this dealership.

Service on my Taurus

Craig Touchstone is outstanding. Understands my vehicle, my needs and treats my vehicle as his own.Every time I pull into the service bay I'm treated as an important customer and part of the dealership family. Best service and Ford dealership in the Metro.

Excellent Service

Always a great experience working with Craig.He always keeps me informed and listens to my concerns.He is why I bring all my service needs here.

I always feel welcomed by the members of the Service Departm

I always feel welcomed by the members of the Service Department and I also feel confident that my car is "road ready." The staff is courteous and professional.

Three-time customer

Found a car we liked. Purchase was low pressure and easy. Financial manager was great. We continue to return to Sight for a great experience.

Service check up/oil change

Very prompt and professional. It did not take long. Nice clean waiting area with TV, coffee, snacks and reading material. I've never had a long wait. Terence Hughes

Oil change & tire rotation

Excellent. Dropped off my truck at 7 am along with several other customers. The shop guys were organized and efficient getting us all checked in very quickly! Within a few minutes a porter came up and drove me to work. My truck was serviced and ready for me to pick up when they said it would be!

Amazing Car buying experience

Amazing is the best word I can come up with to describe our experience with Rob Sight Ford. Alex was a breath of fresh air and extremely helpful. We had some questions and she answered them. Polar opposite experience from my last car buying. I can't say enough positive. From showing up and test driving to getting the numbers final and the purchase it was smooth, easy, and NO PRESSURE!!! I will be doing business here again! Thank you so much for exceeding my expectations!

Service department

The service staff was attentive and very helpful in assisting me solve my low tire pressure issue. The staff is always friendly and go out of their way to explain the issue, what they did to resolve it and how the owner can avoid future problems. Thanks again for all you do!

Worth the wait!

I left home with the intention of test driving a car at the Rob Sight auto dealership. A couple of minutes after arriving this big guy name Tim Smith came out to assist me. Buy the timeTim left to pick up the keys and return I absolutely knew this was the vehicle for me. The only thing that could have debunked the deal was if the motor fell out during the test drive! The motor stayed on, and true to my word "we made the purchase!" My wife, and grandchildren took less time than I did in agreeing to buying the mustang. In my haste to rush back to close the deal I left my wife at home! I wonder what the Missouri Highway Patrol would say when he stopped me while driving a Prius V while towing a mustang! The only option available, after leaving my wife at home, was to have our granddaughter who had spent the night before bring my wife to Rob Sight to complete the purchase! The morale of the story is, never leave home without your wife when both of your names will be listed on the title! It has been said that "good things comes to those who wait." That was a very good a very good thing and I am glad I waited!Every one I came into contact at the Rob Sight dealership were very courteous. I do feel that I should pay a special compliment to Frank Marcurella for two things, one was being able to listen to my wife's and my side bar conversation, and two was to commend his professionalism as he facilitated closing the final step in our purchasing experience.Rob Sight is a great dealership to purchase a vehicle from - Please thank the entire staff!Lynne and Ike

Used car purchase

Our purchase was straight forward. Mr. Taylor, our sales person, was very customer focused.The dealership was fair and the car price was fair. They helped with a minor car repair that wasn't a part of the purchase or limited warranty. We will look to them for our next car purchase.

Easy to work with!

The buying process was friendly and quick which made my husband happy. .

Awsome service!

I had previously gone to a Ford dealership in Harrisonville because it was closer. They told me i had a couple of things wrong with my vehicle despite me having had one of fixed already, and told me i did not have a recall on my car when i already had looked and new i did, not trustworthy. They diagnosed the actual problem, Fixed my recall all at a reasonable price and not the $400 plus the other place quoted me. Had a wonderful experience as always, definitely worth the extra drive.

Fast Response

Michele was an excellent sales person. This was the best car purchasing experience I have ever had.

Happy customer

Good; work was taken care of promptly and I was home in less than an hour. .

Great Team Work

I completely trust the members of the Service Department Team to review and maintain my car so I am safe on the road. They are courteous and professional.

Online & in person sales experience was great

Great "no" pressure buying experience ,that started with their on line web site. They post their lowest price so you don't have to do the old DEALER two step to get a bottom line price. They also know the products they are selling.

feeling like family

Service was great as usual and I was well accommodated! .

Service Trip

The service group is very easy to work with. Your cashier is also always very pleasant, professional, and quick. I typically always go to this dealership because you do not get swarmed by salespeople when you pull up.

Quality Service and Professionalism

From the day I bought my car to now, whenever I am at Rob Sight, I feel as if I am valued as a customer. After my purchase, I was concerned if the same professionalism would be extended when I came in for routine oil changes and maintenence. I have found the staff at Rob Sight Ford to be just as professional and friendly in the service department as they were in used car sales on August 15, 2013. That means a lot to me because I have had several bad experiences with other dealerships. I often drive 20+ miles out of my way passing a closer Ford dealership to have my car serviced at Rob Sight. Based on my experience over the past 2 years and 10 months, when it's time to replace my current vehicle, I will definitely start my search with Rob Sight.

Great Dealership!

No playing around on price, what you see is what you pay.....very nice people to deal with.

Highly recommend!

Michael was very friendly, helpful, and no hassel. Overall great experience.

Outstanding Service, as usual!

As always, Erik made the experience of having my car serviced as painless as possible! I feel he always goes the extra mile to make sure the work is done quickly and at a good price!

not ready when I got there still waiting on other items

was told that the vehicle would be ready at 2 waited till almost 3 before we got to test drive it. Still waiting on FM Modulator and the clear coating on the SUV

Friendly, Professional and Honest

My sales rep, Sandra Jacobs, was very knowledgeable about the vehicle I was interested in purchasing, and was very pleasant to work with. She made the entire process from test drive to final paperwork, a very smooth process. The trade-in value of my vehicle, and the final price I paid, was close to my expectation.

This is how buying a car should be

Alex Deery is awesome - zero pressure, friendly, helpful and the best price. This was my first time purchasing a Ford and I was not impressed with some of the other dealerships I visited (especially Olathe Ford). I was dreading the entire process and it was pretty much the opposite of what everyone thinks of when they think of car dealerships. Even the dreaded F&I piece was friendly and there was no pressure to buy additional services. The dealership itself is clean and everyone I encountered was very friendly and not pushy or annoying. I will be telling everyone I know to go check out Rob Sight when they are in the market for their next vehicle.

Excellent Job

Mr. Sullivan did an excellent job. I had unusual circumstances and he helped me work around them. I will recommend your dealership to my friends. Thank you, Christine Miller

Super friendly and helpful

Zack did a great job helping us track down a new F150 that had all the options we were looking for.

Great Customer Service

The staff was friendly and the lack of pressure sales was a relief. .

Best of the Best

Very kind, considerate, and professional. No pressure during our experience.

Respectful Service Department

Your service department personnel are always very professional when dealing with my questions and concerns. I appreciate the level of respect they demonstrate. These folks listen. Very refreshing!

Happy customer

Tim was great! Very personable and easy to work with. Finance dept took longer than I would have liked with just needing to drop off a check for the car. Overall great job.

Nice experience

I love keeping my mustang looking great and the body guys keep her looking like she just came off the show room floor

Best service

I dealt with Alex, she was great, even though I didn't buy a vehichle today, when I do I will definatly go there to buy it. She was very patient and understanding and didn't try to trick me or pressure me into buying like other dealers I have dealt with. I could honestly say because of her I will buy an F150, just wish they were cheaper so I could have bought it yesterday. Thanks Alex if youre reading this. -Justin

A+ Dealership

I had a great experience at Rob Sight Ford. I first looked at the vehicle that I ended up purchasing a few days prior. The no pressure sales experience with Marc was one of the reasons that I came back. I had been car shopping for awhile and felt the most comfortable while visiting Rob Sight Ford. My experience with Brian, the Finance Manager, was also exceptional. Although the wait to see him was a bit long, he had me in and out of his office in a blink of an eye. He was still informative but didn't waste my time, or his, trying to pressure me into buying an additional warranty after I made it clear that I wasn't interested. The best part of my experience was working with Bruce and Craig in the service department. Both were AWESOME! Their customer service was above and beyond and I appreciate the time that each of them took to answer my questions and guide me through how to set up my newly purchased vehicle features. Thank you to all! I'll be sure to refer my friends to Rob Sight in the future.

Ideal Car Buying Experience

Michael met us as soon as we arrived. He had the car ready for us to test drive and met us when we returned. The paperwork was easy to take care of and this was the fastest I ever bought a car. The finance department was excellent. Everything was explained clearly and the terms were taken care of very quickly. Would absolutely consider buying a vehicle from this dealership again.

Excellent!

The staff were all very friendly and courteous. I did not feel pressured at all to buy. They were patient with us as we took time to make sure all of our questions were answered before we made our final decision. I love the car.

Sales

So far so good. Friendly and helpful Willing to find the car I wanted on the lot. Insisted I try out the Escape before making the decision to buy. Alex has very good customer skills Frank ( the accountant ) was very patient in explaining the terms of the contract. Will give further thoughts when I accept delivery of the SUVnext Wednesday.

Excellent Service

Jess Newman is the best service adviser I've ever had, he always makes sure that my car is serviced right the first time, I recommend Rob Sight service department to everybody looking for great service and knowledgable service personnel, they are outstanding!

Love my Car

Very peaceful. No hassle to buy a car. The product was introduced and a decision was made to the car. Everyone was very happy.

Friendly, reliable and helpful service

Great service...in and out in about an hour and that was for two cars! Friendly, helpful, engaged and interested!

Excellent customer service, clean, friendly

Friendly service and cashier personnel. Clean and well stocked waiting room and clean restrooms.

Service the way it should be

The service folks at Rob Sight are the best in all that they do for me as a customer. Drove by to check for a time to get my truck in and they made time for me and was in and out in 40 minutes and it saved me a trip back the next day.

great service

Dave Bryant gave me his full attention, explained in detail what I need to know, and went beyond what I expected to answer particular questions I had. very satisfied!

Great Service & Dealership

I've always had great service with Rob Sight. Called Dylan with a problem with my truck, he had me bring it in that evening and had it done by noon the next day.Thanks for your immediate attention & service.

Happy Customer

Very good job. Would have liked to taken it home that day

First Service

Pulled right into service area. David assisted me quickly and efficiently. The car was done sooner than he promised. I appreciated the exterior wash as well.

Painless Buying Expirence

Tim was very upfront with the information about the vehicle. He made sure we knew exactly what we were buying. He was very easy to talk to and answered any questions about the vehicle and buying process we had. Once we made the decision to move forward with the purchase, getting the financing paperwork completed and signed was very quick. They talked us through the warranty we purchased. This was our first vehicle purchase and the dealership made the experience enjoyable and painless.

Very easy with no pressure

They had the car that met my needs with exceptional price and service. They hit a trifecta! The entire transaction was super fast, and I drove away with the new purchase!!

Patient, Informative, no Pressure Sales

Michele was great to work with. She was patient as we walked and looked at just about every new F150 on the lot. She showed us the top of the line, but was not pushing out of our comfort zone. We found the one we wanted parked just in front of the showroom, and took it for a spin (the 2nd vehicle we drove). We loved it. Michele was easy to work with, and very pleasant during the entire purchasing process.

Comfortable and friendly

Came in looking for a car, was able to test drive and bought same day

Excellent Treatment

No pressure at all. I took as much time as I needed and could have test drove every car on the lot. It was a great friendly experience and well

Professional staff, great dealership!

Very professional Staff concerned with making my vehicle purchase a knowledgeable and informed choice. Very friendly - by the time I left with my new Escape, I felt like I'd made a few new friends! Overall a very pleasant experience that I would recommend to anyone!

No pressure

Win made the "dreaded car buying" process so easy and stress free! I wish we would have done this sooner!

Excellent Experience

Everything about this experience was excellent. Michael met us with the car ready to go when we arrived. Paperwork went smoothly. Finance department prepared everything for us before we went into the office and then explained everything in clear and simple language. Would highly recommend this dealership to anyone.

Highly Recommend

My experience was great. Kudos to Alex Deery for the great job she did. She answered all of my questions and provided all the information that I requested. Alex was friendly and very professional. She stayed in contact with me and kept me informed while my new Fusion was at the dealership awaiting a spoiler from Ford.I have already recommended Rob Sight Ford to two different friends who are interested in looking at new Fords.I hope you will recognize Alex for her contribution to the dealership.

Best Place to Buy

Absolutely great!! Nothing better than the Rob Sight dealership!

Best of the Best

We were not planning on purchasing a vehicle - loved our SUV and didn't want to change. However, when it became apparent that the logical choice was to replace our 9 year old vehicle, the process was fairly easy.

Great Salesman

Very good buying experience. Tim was very helpful and accommodating.

Nice dealer

We had just routine maintenance. But Dave always makes it seem like we're valued customers! Love your service department!

Excellent

Jeff my salesman was great. He was very busy but very accommodating as well.

Car leasing for expat

It was a great experience,friendly staff that listen and dont try hassle or push you into anything.

Customer Service

Eric was extremely professional and did a great job keeping me informed. He and the cashier both have great customer service skills.

Beyond Helpful and Professional Service!

Quick in and out. Friendly service. No appointment required for routine service. I always feel confident that the work is done properly. The protective paper floor mats are a nice touch and demonstrates the care and professional services. Thanks to all!

Satisfied Customer!

All of the service consultants had helped us at one time or another. We have had some complicated problems with our vehicles. The consultants have all been very nice and have explained the problems very well. Marc S. was a pleasure to work with on the purchase of a new vehicle,

Car leasing for expat

I came in with my 22-year-old daughter to purchase a car for her. Our experience was very positive and I think my daughter will be more comfortable when she has to buy a car by herself.

Great experience

Being greeted by name and professional manner that shows my satisfaction with the service is important. The minor service I had done was completed in a timely manner as promised and the price seemed fair. This has always been a dealership I am comfortable visiting--expectations are always met.

Why shop anywhere else?

This was the most painless new car purchase that I have ever had. Alex and Bob were very professional and respected my time thru the entire transaction. We will definitely shop at Rob Sight Ford again!

The Best

John was very upfront and accomodated unforseen warranty service needs professionally and promptly. I appreciated his going out of the way to make sure the car was in optimal running condition, and I found myself glad to have purchased the car from you.

Pleasant Experience

The whole experience was amazing. Alex was very helpful with everything as was also very patient.

No pressure

Nice dealership! No pressure! Staff was very friendly! Thank you Sandra....we love our car!

Highly Recommended

The relaxed friendly atmosphere at Rob Sight Ford is what car buying should be like. Kudos for Alex Deery for the outstanding job she did in answering my many questions and providing all the information that I requested. Alex was friendly and professional, in addition to being very knowledgeable about all the various packages and options available. For a great no pressure shopping experience I highly recommend Rob Sight Ford and Alex.

The Best

Purchase of vehicle process certainly a hassle-free deal

Excellent Experience

Our experience at Rob Sight Ford was amazing.. Alex Deery was our New Sales Rep and she was extremely professional and exceeded all our expectations, she made us feel very comfortable. We came into Rob Sight Ford knowing exactly what vehicle we wanted. Alex was quick and efficient from from having the car brought around for a test drive to finalizing the paperwork. We had to leave halfway through the sales for a family event and Alex kept us up to date during the couple hours we were gone. When we returned the new sales receptionist was very friendly, kind, and remembered that we were working with Alex. Frank Marcurella was also very professional, quick, and very knowledgeable of his job. The No Hassle Price is true to their word. The process from start to finish was quick and painless. I would highly recommend Rob Sight Ford.

Service Tech John

I use to take my old ford out there to worked on because of service tech Roger who recently retired. In his place I found John who turned out to be as helpful and customer oriented as Roger was. John took a very stressful situation and remained patient, calm and understanding. Three traits you rarely find these days. My old ford has over 245000 miles on her, and thats in large part to the service dept. at Rob Site Ford and great service techs like John and Craig.

Honesty and Integrity

I was shopping for a 2015 Ford Edge Titanium. I went to a couple of other Ford dealerships and they lowest price they quoted me was higher than the listed price online at their respective dealerships. Then one salesman in particular challenged me to find a lower price, and that they found the exact Edge I wanted 150 miles away. Well I met his challenge and my the exact build I wanted 7 miles from my house at Rob Sight Ford. It was so refreshing dealing with them. Keith Koenigsdorf was the gentleman that helped me. He was very upfront and honest about everything. He offered to show me the invoices and was even able to go just a bit lower than the online listed price. Their Administrative fees were half the prices of the other locations. And the warranty I got was lower than what the two other dealerships offered, and I was even able to add more! I would highly recommend them to anyone that is looking for a Ford and is tired of dealing with the typical car salesman.

Thanks you very much!

John quoted me $590 for the 100,000-mile service on my F-150, and he said he would not go over that and would get everything he could within that price. The final bill was closer to $550, and I had $30 in rewards, which brought it down to around $520. John also included a replacement vehicle while my truck was getting serviced at no extra charge. I brought it in just before 1 p.m. and picked it up around 4:30 p.m. that same day. Great service and turn-around time. Thanks, John!

Easy Easy

I had a funny noise and wanted the truck looked at. It was a broken tailpipe clamp. Easy fix. Thanks

Smooth as can be!

Very effecient. Very friendly and available when said they would be. Had my new car ready and waiting for me. Great customer service.

Timely service

Checked charging and replaced battery in minimum of time.

Job Well Done

Checked charging and replaced battery in minimum of time.

Good price on used car

Car was priced right. No hassle pricing. Michael Taylor was great. They held the car for us for 5 days while we finalized loan for my daughter

Amazing Experience

I went in with a pretty good idea of what I wanted but they didn't have the car in stock. Alex went out of her way to find one at another dealership and had it brought to Rob Sight. She was very helpful and patient through the whole experience and it was a pleasure working with her. They gave me a great deal on my trade and got me into a brand new car with lower payments.

Enjoyable Experience

I enjoyed working with the very professional staff at the dealership. From Alex to the parts manager it was a good experience.

Best Buying Experience

Great buying experience. No pressure, very helpful salesman in Keith. He was very informative about options, benefits of various models, engines, options etc.Best car buying experience we have had.

Great service and very professional people

Met my expectations for service I needed. Always polite and professional.

Best in class!

Helped me get my car fixed super fast and it looks amazing

No Pressure

We came in to investigate the possibility of buying a car and were very capably helped by Jeff. He listened to our needs and pointed us toward several cars that we might be interested in. We chose an Edge without being pressured at all.

They made my day

Wonderful. Great leadership. I thank Rob Sight and Gary Singer.

Great Service and Staff!

Great customer service. Replaced my fan and repaired three wheels and replaced one wheel and tire. All under the extended warranty

Exellent secvice great facility

The dealership was very fair, helpful and answered all questions. Michelle, as always, was very honest and straight forward. We enjoy working with her. The service department also outstanding.

Phenomenal experience

I went to look at a used Ford Excape that had just arrived. It hadn't been cleaned or checked over yet, but I drove it anyway and decided to put a down payment on it. Micheal promised it would look sharp as a tack by the time I picked it up. He wasn't kidding, I went back the next day and it was beautiful! It needed a couple of recall issues worked on and the Escaoe was still under factory warranty so they fixed a couple of other things that needed attention as well. Everyone I dealt with including Chris in parts, Eric in service and Frank in financing were wonderful people to work with. I would highly recommend this dealership to anyone looking for a "no haggle" experience! Prices on the vehicles were the lowest in the entire Kansas City area. Thanks for a great experience!

Outstanding Experience

Prompt and long standing trust in service personnel including the cashiers

Great Deals and Service

I brought in my 2015 Ford F-150 for it's initial oil change and service. After the service was complete Jessie advised me of two leaks in the vehicle, one in the coolant fluid recovery system and one in the differential. He scheduled a service appointment for me with a loaner vehicle.

Good service, comfortable space, friendly staff

My husband brought my car in for an oil job. Eric worked with my husband to replace the tires. We paid for an alignment and a slight upgrade charge for better tires . We appreciate the way in with Eric communicated with us and help worked out this problem.

Enjoyable Experience

i purchased my 2012 f-150 from Rob Sight . . I went to other dealer- and never, ever again. I returned to Rob Sight with excellent and honest service every time. For my 100k tune up, $195. great service Erik Davidson answered my ecoboost questions and is first rate. I recommend Rob Sight for one stop shopping- thanks Mr. Sight.

I got exactly what I wanted