Road Runner Auto Sales

4.2
Overall Rating

Customer Service: 4.0 Buying Process: 4.3 Quality Of Repair: 4.7 Overall Facilities: 4.6


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Mrs Reed

4.8
Kim Reed on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

These guys are the best, I have felt with Toad Runner for two years and Omar is the best. You need a car come talk with Omar


bought 4 cars, great overall experience

4.2
buyer road runner on 10/31/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I have been a customer since 2005 with road runner and have bought four late model cars from Taz in Taylor and Omar in Wayne. My strategy is to buy late model salvage title cars all cash at the lowest price point possible. I drive the cars for my personal use and don't look to resell down the road. If you plan to own your car through its useful life then I think thier salvage title cars are the way to go. It affordable , thier workmanship is excellent. I think they could do a little better on customer service and keeping the cars presentable. The lot could be a little less crowded but overall these are minor things compared to the quality cars and pricing. I would recommend them to anyone. Thanks


Great cars at a fair price. Plus great people

4.5
Terence H. on 03/18/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

This is my second vehicle purchase from Road Runner Auto Sales. They have some great cars for which ever budget you may be in. I am more than satisfied with the customer service. This is what keeps me wanting to buy more cars from them. My new car I just bought a few weeks ago, I just love it I get so many compliments on the car. I will refer more family and friends to them in the future. Thanks again for such a great Car.


Good experience

4.7
Cary on 03/14/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

They had negative reviews and I wasn't familiar with salvage titles. Ali and Omar explained all that and showed me photos of the damage to the car I wanted. I got my own financing and Ali took quite abit off the price of the Honda Fit I purchased. They handle everything for you. I asked Ali about negative reviews and he said only unhappy people bother to write reviews, which makes sense. My experience was positive and I love the car. I just had the feeling they were honest all the way through the process.


Outstanding Truck Buying experience on every level

4.8
Big Joe on 02/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We purchased a 2012 Dodge Ram 1500 with 34,500 miles that was nicely appointed at an excellent value. The staff of Ali, AJ, Omar and Erin, who are all family, provided outstanding customer service, were very knowledgeable and professional and went out of their way to make us comfortable and valued as a customer. Ali suggested a financing option with PNC Bank that was smooth and easy. Their family made our family truly feel like family. I look forward to my next vehicle purchase from Roadrunner Auto Sales. If you give Roadrunner Auto Sales an opportunity on your next vehicle purchase you will not be disappointed!


i truly love this company

5
One happy customer on 12/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went and was truly pleased by the Great service I took home a 2011 300 low miles clean sticker price Mind blowing i will never go to any dealer again Roadrunner auto is by far hands down better then any big name dealer i give them 10 stars Thank you for being so hands on they work hard over time to help you get the car you need


Great Service

5
Quanita N. on 12/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Service received an excellent price on my 2009 Cobalt, when I purchased this vehicle it had 40,000 miles on it. My car drives Great and the service is wonderful, Fay,Ali,and Erin are great sales representatives Yes I would recommend everyone to try them out and let them help you like they helped me. I failed to mention my credit is not that good and I still received a reasonable price... Give them a shot!!!!!!!!


Custmer

5
LaVerne Webb on 12/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly services, always respond in a timly mannor. Takes GREAT care of their customers!!!!!


Used Car Review

2.2
MB on 10/18/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

One of the trashiest dealerships I've ever dealt with, customer service is rude and fit in the stereotype of "used car salesmen". People hang up on you if you call and won't provide car fax on cars with poor vehicle history in an attempt to charge you money. I would honestly look elsewhere, not worth your time.


very poor experience

2
disappointed customers on 06/26/2014

Customer Service: 1.0 Buying Process: 3.0

We purchased a 2011 Honda Pilot from this dealer. Within a few days we noticed that the tool kit to remove spare tire as well as the jack were missing. We called Ali and were told he would find the parts and get them to us. We have now been waiting 6 weeks and have not received anything. We have been told everything from they are ordered to they have been sent. I have made at least one phone call per week to them and talked with either Ali or Erin or AJ. We have been lied to so many times as this point I give up. I am very disappointed in their customer service and would never recommend someone buy a car from them. I would hope that our parts arrive shortly but at this point I highly doubt they will.


if you need to speak with them, call!

2
jpthevwguy on 03/13/2014

Customer Service: 2.0

I have to do most correspondence by email as my time is very limited. As such, it took nearly a week to hear back from them. If you need an answer to a question, call them. Otherwise, follow up is incredibly slow.


Internet Communication review

5
Darin on 12/21/2013

Customer Service: 5.0

Follow up was good...but vehicle sold within a few hours. So, much for finding the vehicle but live 1500 miles away.. Very good customer service and sales..


nice dealer

5
big P on 03/21/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great people to do business with. Prices are some of the best in town. Thinking of getting another car from them.


Contact seller for price

Mileage: 151893

Color: Silver

Transmission: Automatic

Body Style: Sedan

City: Wayne, MI

Engine Type: 160 hp 1.5L I4

$36,995

Mileage: 23204

Color: Blue

Transmission: Automatic

Body Style: Sedan

City: Wayne, MI

Engine Type: 237 hp 2L I4

$6,999

Mileage: 118808

Color: Black

Transmission: Manual

Body Style: SUV

City: Wayne, MI

Engine Type: 160 hp 1.4L I4

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