Riverside Chevrolet

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.9 Quality Of Repair: 4.7 Overall Facilities: 5.0


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JENNIFER S

5
Ronnie S on 08/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jennifer was so nice and knowledgeable - love coming there for my service work!


Great Service with Jennifer Sneed!

5
Jana on 08/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love when I call Jennifer to make an appointment! She is so friendly and courteous. She works hard to try and get an appointment when you need it. I have purchased 2 cars from Riverside and look forward to purchasing again in the future. RIverside is lucky to have Jennifer on its staff!


Service - Jennifer S

5
Elizabeth Okerberg on 08/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased all three cars here and serviced over many years and very happy with my service. 90 yrs old and love coming to Riverside!


Great service

5
Larissa on 08/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jeff furkin has sold me two cars and I'm very happy with his service .


Jennifer S - Service

5
Rick Spellious on 08/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

never had bad service and always recommend to all of my friends


Service - Jen S

5
JustMe on 07/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought my car in for oil change, they did a complete check of my car, washed, and the service was great. Jen S went over everything with me. Will always have my cars serviced here


Great place to buy a car!

5
Eric on 07/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Found a car from this dealership on cara.Com and went to check it out. Everybody was super nice and helpful and were more than happy to help out and answer any and all questions we had. Love the used car i bought, so far drives nice and smooth!Would definetly recomend to anybody looking to buy a new or used vehicle!


great customer service

4.5
Liz K. on 07/29/2016

Customer Service: 5.0 Buying Process: 4.0

We knew what we're were buying, the process went pretty smooth. Best part, customer services wasn't pushy. I was a little unsure, it was a new buying experience. But we really do like the car we picked out. Jeff was great.


FRIENDLY FOLKS.

5
sHERYL on 07/28/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THEY ALWAYS DO A GREAT JOB ON MY CAR. AND A FREE CARWASH!


Service success - Jennifer sneed

5
A very loyal customer on 07/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Love love love this service dept . Jennifer S is extremely knowledgable and very thorough . She always has a smile and she is why I will always bring my vehicles here for service!


Fantastic Service Department /Jennifer Sneed

5
J. Thomas on 07/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I highly recommend the service department. Each and every employee went above and beyond to ensure my car was fixed. I was treated with so much customer service I was surprised. They called me frequently with updates, cleaned my car before I picked it up, and even gave me a loaner to use while it was being fixed. I was so grateful to not get stuck without a vehicle while repairs where done. The service manager Jennifer Sneed went out of her way to help me in every aspect. Amazing team she has back there. Wouldn't want to take my vehicle anywhere else.


Jennifer Sneed

5
Chilli Native on 07/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very thorough in explaining everything - offered a shuttle ride, on time with when I was told my car would be ready! definitely would recommend


Great place and people

5
Jennifer Vettore on 07/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Toms was great! Very knowledgable and sympathetic to my situation.


Chevy Equnox

5
Vicky Wages on 07/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jennifer Sneed Is GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! She Needs A RAISE!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Jennifer Sneed - Service

5
Shane Hudson on 07/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

good customer service - definitely will return!!!!


First time with Riverside

5
Rick and Susan Crandell on 01/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I LEASED a new Silverado at Riverside in Sept 2014. The guys there were fantastic to deal with, from my salesman, Chris, to the finance person. They were very honest and upfront with me and gave me a great deal on my trade. I capitalized leased because, and they whole-heartedly admitted, that they don't do too many, so there was a little longer wait time while finance made sure they did it right!! They didn't do too bad, though they did make a little mistake and we had to go back to the dealership to fix it (then they offered us free lunch for our trouble). I will definitely go back for a new car or truck when my lease is up!!!


Great buying experience!

5
JeepinIt on 08/28/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had been in the market for my new vehicle for quite some time. After searching dealerships in person and online, Marcus was my guy! He helped me find exactly what I was looking for and more. I never felt pressured into buying and I didn't feel like he was trying to "upsell" me all the whistles and bells. He worked hard to get me the best rates and made sure I was completely happy with everything before making my final decision. I will most definitely be recommending him and his team at Riverside to any friends or family looking for a vehicle!


Purchase

5
C and S Kee on 08/26/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

What an excellant experience RIverside dealership!!!!! We had been out shopping for a new car all day. We were on the internet looking for that special car. The one you just have to have, We found 3... We went to 2 other dealerships before arriving at Riverside .When we were at the other dearships (2 to be exact ) we were lied to about the options on the Camero that we wanted, and about the price . Lets just say that we both were not impressed with the other dealerships . .... Also neither of us have been to Riverside dealership before and were treated like Family . What a great experience Kudos to Marcus and Tom For being there to help in anyway they can and staying late to make sure everything was done correctly. Thanks so much Chris and Shelly


Great Customer Service

5
JeepGirl on 08/19/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Last month I purchased a used Jeep Liberty from Marcus at Riverside Chevy. Although I was probably not the easiest customer to deal with (picky, picky, picky), Marcus took the time to help me find exactly what I wanted. He went over every detail of my purchase with me as many times as I needed to feel comfortable and confident with my buying decisions. He treated me like a friend and I felt he was very trustworthy. Also, he really worked hard with the bank to get me a better rate and he made sure I was satisfied with the terms. I would recommend Marcus and Riverside Chevy to all my friends and family.


Above and Beyond any other car buying experience!

5
Happy Customer on 08/19/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a new vehicle through Marcus at Riverside. I really had no intention of buying or trading my vehicle in that day. However, when I got there I was treated with NO PRESSURE! A totally different experience than I have ever had with the stereotypical 'pushy' salesman. Made my buying decision VERY easy to do!! I needed an extra part for my vehicle, not realizing this until after the purchase. Marcus took the time out of his schedule to get this ordered and actually brought it out to my work. Great experience, highly recommend!!


TERRIBLE SERVICE

1
not going there again on 08/07/2013

Customer Service: 1.0 Quality Of Repair: 1.0

I had to get my ignition replaced and took it to riverside. When they finished, the radio didn't work, my brake lights started staying on and my interior lights wouldn't work (They worked before and an inition job shouldn't interfere with lighting. Well, I called and they said the radio was probably just locked up from doing dash work. I have been waiting in the waiting room now for an hour on "an easy job". They also told me that my other problems were not their doing not their problem. Obviously they don't care about me returning for any other services I need. Because, trust me I won't. BEWARE RIVERSIDE AND THEIR AWFUL ATTITUDES.


$41,449

Mileage: 6637

Color: Other

Transmission: Automatic

Body Style: SUV

City: Chillicothe, IL

Engine Type: 3.6L V-6 gasoline direct injecti

$13,449

Mileage: 129500

Color: Other

Transmission: 4-speed Automatic Overdrive

Body Style: Pickup

City: Chillicothe, IL

Engine Type: 315 hp 5.3L V8

$33,369

Mileage: 0

Color: Brown

Transmission: Automatic

Body Style: SUV

City: Chillicothe, IL

Engine Type: 3-Cylinder Turbo

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