JENNIFER S
Jennifer was so nice and knowledgeable - love coming there for my service work!
Great Service with Jennifer Sneed!
I love when I call Jennifer to make an appointment! She is so friendly and courteous. She works hard to try and get an appointment when you need it. I have purchased 2 cars from Riverside and look forward to purchasing again in the future. RIverside is lucky to have Jennifer on its staff!
Service - Jennifer S
I have purchased all three cars here and serviced over many years and very happy with my service. 90 yrs old and love coming to Riverside!
Great service
Jeff furkin has sold me two cars and I'm very happy with his service .
Jennifer S - Service
never had bad service and always recommend to all of my friends
Service - Jen S
Brought my car in for oil change, they did a complete check of my car, washed, and the service was great. Jen S went over everything with me. Will always have my cars serviced here
Great place to buy a car!
Found a car from this dealership on cara.Com and went to check it out. Everybody was super nice and helpful and were more than happy to help out and answer any and all questions we had. Love the used car i bought, so far drives nice and smooth!Would definetly recomend to anybody looking to buy a new or used vehicle!
great customer service
We knew what we're were buying, the process went pretty smooth. Best part, customer services wasn't pushy. I was a little unsure, it was a new buying experience. But we really do like the car we picked out. Jeff was great.
FRIENDLY FOLKS.
THEY ALWAYS DO A GREAT JOB ON MY CAR. AND A FREE CARWASH!
Service success - Jennifer sneed
Love love love this service dept . Jennifer S is extremely knowledgable and very thorough . She always has a smile and she is why I will always bring my vehicles here for service!
Fantastic Service Department /Jennifer Sneed
I highly recommend the service department. Each and every employee went above and beyond to ensure my car was fixed. I was treated with so much customer service I was surprised. They called me frequently with updates, cleaned my car before I picked it up, and even gave me a loaner to use while it was being fixed. I was so grateful to not get stuck without a vehicle while repairs where done. The service manager Jennifer Sneed went out of her way to help me in every aspect. Amazing team she has back there. Wouldn't want to take my vehicle anywhere else.
Jennifer Sneed
Very thorough in explaining everything - offered a shuttle ride, on time with when I was told my car would be ready! definitely would recommend
Great place and people
Toms was great! Very knowledgable and sympathetic to my situation.
Chevy Equnox
Jennifer Sneed Is GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! She Needs A RAISE!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jennifer Sneed - Service
good customer service - definitely will return!!!!
First time with Riverside
I LEASED a new Silverado at Riverside in Sept 2014. The guys there were fantastic to deal with, from my salesman, Chris, to the finance person. They were very honest and upfront with me and gave me a great deal on my trade. I capitalized leased because, and they whole-heartedly admitted, that they don't do too many, so there was a little longer wait time while finance made sure they did it right!! They didn't do too bad, though they did make a little mistake and we had to go back to the dealership to fix it (then they offered us free lunch for our trouble). I will definitely go back for a new car or truck when my lease is up!!!
Great buying experience!
I had been in the market for my new vehicle for quite some time. After searching dealerships in person and online, Marcus was my guy! He helped me find exactly what I was looking for and more. I never felt pressured into buying and I didn't feel like he was trying to "upsell" me all the whistles and bells. He worked hard to get me the best rates and made sure I was completely happy with everything before making my final decision. I will most definitely be recommending him and his team at Riverside to any friends or family looking for a vehicle!
Purchase
What an excellant experience RIverside dealership!!!!! We had been out shopping for a new car all day. We were on the internet looking for that special car. The one you just have to have, We found 3... We went to 2 other dealerships before arriving at Riverside .When we were at the other dearships (2 to be exact ) we were lied to about the options on the Camero that we wanted, and about the price . Lets just say that we both were not impressed with the other dealerships . .... Also neither of us have been to Riverside dealership before and were treated like Family . What a great experience Kudos to Marcus and Tom For being there to help in anyway they can and staying late to make sure everything was done correctly. Thanks so much Chris and Shelly
Great Customer Service
Last month I purchased a used Jeep Liberty from Marcus at Riverside Chevy. Although I was probably not the easiest customer to deal with (picky, picky, picky), Marcus took the time to help me find exactly what I wanted. He went over every detail of my purchase with me as many times as I needed to feel comfortable and confident with my buying decisions. He treated me like a friend and I felt he was very trustworthy. Also, he really worked hard with the bank to get me a better rate and he made sure I was satisfied with the terms. I would recommend Marcus and Riverside Chevy to all my friends and family.
Above and Beyond any other car buying experience!
I recently purchased a new vehicle through Marcus at Riverside. I really had no intention of buying or trading my vehicle in that day. However, when I got there I was treated with NO PRESSURE! A totally different experience than I have ever had with the stereotypical 'pushy' salesman. Made my buying decision VERY easy to do!! I needed an extra part for my vehicle, not realizing this until after the purchase. Marcus took the time out of his schedule to get this ordered and actually brought it out to my work. Great experience, highly recommend!!
TERRIBLE SERVICE
I had to get my ignition replaced and took it to riverside. When they finished, the radio didn't work, my brake lights started staying on and my interior lights wouldn't work (They worked before and an inition job shouldn't interfere with lighting. Well, I called and they said the radio was probably just locked up from doing dash work. I have been waiting in the waiting room now for an hour on "an easy job". They also told me that my other problems were not their doing not their problem. Obviously they don't care about me returning for any other services I need. Because, trust me I won't. BEWARE RIVERSIDE AND THEIR AWFUL ATTITUDES.
Mileage: 6637
Color: Other
Transmission: Automatic
Body Style: SUV
City: Chillicothe, IL
Engine Type: 3.6L V-6 gasoline direct injecti
Mileage: 129500
Color: Other
Transmission: 4-speed Automatic Overdrive
Body Style: Pickup
City: Chillicothe, IL
Engine Type: 315 hp 5.3L V8
Mileage: 0
Color: Brown
Transmission: Automatic
Body Style: SUV
City: Chillicothe, IL
Engine Type: 3-Cylinder Turbo