Rick Hendrick Chevrolet of Buford

best experience yet

I made a recent purchase here, George Kaminsky was my sales associate and have me the best experience yet and I typically trade out every other year.

Horrible

My wife and I purchased a vehicle from here. worst experience of my life. Will NEVER buy another car from them. If we didn't have our son with us, we wouldn't have gotten screwed over like we did.

Great experience Hendrick Certified Pre-Owned

After a few initial stumbles from their Internet/Reception team, Darwin Young took over the Sales Process with me. We looked at several models and after I explained exactly what i was looking for, he brought me to exactly the vehicle I was looking for. If you go to Hendrick Chevy in Buford ASK FOR DARWIN!I should also mention Kevin Houston in Finance. The Financial paperwork process when buying a new car is always painfully laborious. Not with Kevin. He offered some great products and streamlined the whole financing process. Both Darwin and Kevin are friendly, professional and competent - unfortunately, that's rare these days.

Great buying experience

Very knowledgeable and trustworthy client advisor.....Darius Tyler made this car buying experience for my family fun and exciting! Great job...would recommend to more family and friends

my overall experience

i was happy with my experience and woundnt take my car anywhere else

Great experience

Bought a new Malibu from Matt West last week. He was able to answer all of my questions about the car. Thank you Matt and David.

Calvin is the Best!

Honesty and integrity is key to me, Calvin sold me 2 Silverado's '14 and 15', he knew exactly what I wanted and had the picture pilainted before I even hit the lot.Fast forward. I took a friend a few weeks ago to get a car, Calvin and Finance took care of him and his family.Fast forward to this past week. Calvin rook care of my mother and got her into the car she not omly wanted, but could afford.Brittnin service took care of my vehicle maintenance without and appointment while i was with my mother.A+++++++

Rick Hendrick Chevrolet Buford

I took my 2006 Impala in for a noise it was making form the engine bay. I must say after all said and done I was quite impressed with the level of service, and the fact they went above and beyond to make sure I was completely satisfied. Thank you Jeremy Zmek for providing excellent and prompt service which is hard to find both at the same time. I'm glad such a fine Service Facility resides in my hometown of BUFORD GA.

Poor Service

This was one of the worst experiences I have had at any dealership or shop. I scheduled an appointment for 11:30 am and was told that the work would take 1.5 hours. When I dropped the car off I was told that they were busy and it may take longer. I have an issue with a shop that schedules appointments but does not give those individual any priority over drive ups. I was not informed my car was ready until I called at 4:30 pm to get an update. I informed my rep (James) that I need a shuttle to pick me up from my house less than 1 mile from the dealership. He informed me it would be there is 30 minutes. I called back at 5:30 asking for an update on the shuttle and was informed that they had left 15 minutes prior to my call to pick me up. They were not willing to try to reach the driver while I was on the phone. At 5:50 I had to drive another vehicle up to get the keys because I could not (and should not have to) wait any longer. Jamess only comment to me was that he wished they schedulers wouldnt promise work times to customers. I find it unprofessional that James wanted to put his management and execution issues off on another team member. As I informed James, it is not responsibility to question what I was told and that it falls on him and his management to meet the time commitments that his team members make. I will never use this dealership again for any personal or business work and plan to reach out to Chevrolet Corporate about this issue.

Can't Say Enough Positive Things...

Doesn't get better than Kyle Lovett (Sales Consultant)!!!!!! I went up to the dealership with a specific make, model and accessories in mind. Kyle found and delivered the truck exactly as I asked for my inspection within 10 minutes. He was incredibly knowledgeable about every option and specs of the truck and articulated them in a manner that made sense on how to use each one. He expedited the buying process and we were in and out in under 3 hours (SHORT FOR BUYING A CAR). Kyle has followed up with me several times to make sure I am happy...AND I AM VERY HAPPY!

Can't Say Enough Positive Things...

Doesn't get better than Kyle Lovett (Sales Consultant)!!!!!! I went up to the dealership with a specific make, model and accessories in mind. Kyle found and delivered the truck exactly as I asked for my inspection within 10 minutes. He was incredibly knowledgeable about every option and specs of the truck and articulated them in a manner that made sense on how to use each one. He expedited the buying process and we were in and out in under 3 hours (SHORT FOR BUYING A CAR). Kyle has followed up with me several times to make sure I am happy...AND I AM VERY HAPPY!

Great experience

Kyle lovett was my sales person. He was very patient and kind person. Also he made sure i was completely happy and comfortable with my new car. I would defiantly recommend him.

Great Service Department

I was in for a recall on an 8yr old vehicle that I didn't buy from you. That didn't matter because you treated me like part of the GM Family and took care of me just like one of your own direct customers - not an experience that I can say I've always received from some GM dealerships (where I had not purchased a car) when trying to get warranty work!Keep up the good work!!! We are going to be in the market for a car within a few years and will definitely be coming to your dealership to look based primarily on this very positive experience. I was going to be coming anyways because I only live about 2 miles away BUT I will definitely now be coming and putting a Chevrolet at the top of my possibilities. I now have two options for high-quality service for my GM fleet (we own 5!) within a few miles of my house. Thanks for providing such a great experience on my one and only (so far) visit to your Service Department.

My experience

Calvin and Ashley showed alot of professionalism and grace while i was purchasing a new car. Thyey were patience and exponentially honest.

Service Department

Gary Wright was very knowledgeable and personable. The work wasn't done in a timely manner it was done correctly. I appreciate the fact that they didn't rush through just to get paid. They made sure each issue was addressed and fixed.

Mystery price

I came in with a certain price range for a used Malibu. The sales associate said he would be right back with the key. I thought we were going to go out on the lot and look at cars in my price range. He brought one car over out of my price range . When I said I wanted to see other cars we went out on the lot and none of the used cars had prices, but they were newer cars out of my range. The manager asked what they could do to earn my business but I did not see a car I wanted. This is the age of the internet. This is not the 80's.

DISSATISFIED

This dealer has no good faith ethics. Went in on May 10, 2016 for a repair to be done on my GMC truck, they charged me 5,000 dollars, and two weeks after, the same problem occurred. Went back in they then stated its injectors, looking to charge me another 6,000 dollars. Went to a mechanic who knew what he was doing it had nothing to do with what they mention. Do your homework before going to this dealer.

Mr Anderson

Mike Anderson got me and my wife into our new cars same day with little effort and minimized our time in the dealership. We were very pleased with the whole process and the whole organization. Dealing with Mike was like hanging out with a good friend. If your time is precious and you want a sales person who doesn't jerk ya around, ask for Mike Anderson...he is "The Man"!

Service Department

Brought car in for a sticking issue on the shifting knob. Made 11:00 am appointment the day before with an estimated completion time of one hour. After 2 hours and 15 minutes i asked to have my car brought up so I could leave. The only thing they did with any sense of urgency was get my untouched, unfixed car back to me in two minutes. No explanation, nothing. Just handed me the keys.Service sucks, at no time did anyone come speak to me with an update, my car or name did not appear on their fancy digital service board that shows appointment times, arrival times, and progress. If it wasn't covered by warranty, I wouldn't step into that place. I will spray it with wd/40 and do the temporary fix. VERY DISAPPOINTED

Lack of Service Department

Brought car in for a sticking issue on the shifting knob. Made 11:00 am appointment the day before with an estimated completion time of one hour. After 2 hours and 15 minutes i asked to have my car brought up so I could leave. The only thing they did with any sense of urgency was get my untouched, unfixed car back to me in two minutes. No explanation, nothing. Just handed me the keys.Service sucks, at no time did anyone come speak to me with an update, my car or name did not appear on their fancy digital service board that shows appointment times, arrival times, and progress. If it wasn't covered by warranty, I wouldn't step into that place. I will spray it with wd/40 and do the temporary fix. VERY DISAPPOINTED

Ryan Deaton

If you are looking for an all around great guy ask for Ryan Deaton.

Very Satisfied Customer Due To Exceptional Service!!

My wife and I bought a car from Mike Anderson and the whole process was seamless and exceptional! He made sure we he answered all of our questions, was very attentive and made sure our needs were met. I would highly recommend him to anyone looking to buy a new ca. Mike Anderson is truly an asset at Hendricks Chevrolet!

Amazing experience, exceptional customer service

I recently had the pleasure of doing business with Mike Anderson at Rick Hendrick Chevrolet of Buford. The overall experience of this visit was well beyond a 5-star rating! The dealership itself is enough to draw people in with the quality of vehicles, but the customer service given by the staff is by far the best that I Have ever experienced. Mike was very professional and courteous but also made the experience fun and personable and made sure that everything went above and beyond my expectations. Anyone searching for a vehicle should do business with Mike as there is no better sales consultant in the industry in my opnion.

Awesome Service

The service i received from Calvin Mueller at Rick Hendrick Chevrolet of Buford was OUTSTANDINGLY PROFESSIONAL AND AWESOMELY SUPERB!!

Awesome Servixe

The service i received from Calvin Mueller at Rick Hendrick Chevrolet of Buford was OUTSTANDINGLY PROFESSIONAL AND AWESOMELY SUPERB!!

We purchased a 2014 Tahoe!

We purchased our 2014 Chevy Tahoe from Kyle Lovett at Rick Hendricks Chevrolet in Buford. The car was immaculate for being used. Kyle Lovett was so nice and super funny. He made our 7 hour day there more enjoyable. He was very professional and new what he was talking about. He was up front and honest and never made us feel pressured to buy. Thanks for an amazing car and an amazing experience Kyle!!

Purchased a 2014 Tahoe from Kyle Lovett

We had the best experience purchasing our 2014 Tahoe from Kyle Lovett. He taught us some new things about why we should go with a Tahoe over an Armada. He spent all day with us and made sure we were well taken care of. I wouldn't want to purchase from anyone else! I LOVE my Tahoe and will be referring anyone I know to him for thier new car purchase! Rick Hendricks Chevrolet of Buford is a wonderful dealership with very curtious and professional associates. Love that place! And the cars are amazing too... Lol! Thanks Kyle!!

Awesome customer service Kevin Houston

Today I visited This dealership, although I did not purchase, my client advisor Kevin Houston still treated me as if i was a VIP customer. I discussed many concerns with purchasing, however that did stop Kevin from giving me 100% of his time and attention. I will be returning to the dealership when I am ready to purchase and I will contacting Kevin at that time. If you decide to purchase please ask for Kevin Houston because although I did not make a purchase , he gave me 5 star service and was kind and truly cares about his customers. #greatcustomerservice#lovestupac#5starreviewfor5starservice#kevinhouston#rickhendrickchevrolet

Excellent

Hello, I recently purchased my second vehicle with this dealership and both times were great. Kyle Lovett, was our representative and he was a pleasure to have handling this deal for my family. He was very personable and worked his butt off to meet my needs as well as keep the policy of his company. He gave an excellent tour of the dealership. If I could take him with me to help in any other car dealings I would. Again, Kyle Lovett is your man just all around great guy.

Good Experience

Just purchased a new truck from RH Chevrolet, Buford. Jesse Brown is who we dealt with. Jesse was very kind, friendly and a local boy from NorthEast Georgia. Jesse worked hard for us to earn our business and we were very pleased with his salesmenship. If he did not know the answer to our questions, then he would find somone who did. I would very much recommend Jesse as your salesmen if your looking for a a new ride. Nice dealership, very friendly staff, beautiful building.

Service department

The reason I was unable to give this dealership five stars was in regards to my service experience with the service advisor curtis. After almost 2 1/2 days of lack of communication, and discuss-trust I was ready to tow my vehicle to a different dealership. However, after receiving new service advisors and working with Mike and Paul, they took control, communicated and kept me up-to-date on my vehicle. I would recommend working with Paul and Mike. Tiffany did a great job as well.

Very Good Experience

Just purchased a new truck from RH Chevrolet, Buford. Jesse Brown is who we dealt with. Jesse was very kind, friendly and a local boy from NorthEast Georgia. Jesse worked hard for us to earn our business and we were very pleased with his salesmenship. If he did not know the answer to our questions, then he would find somone who did. I would very much recommend Jesse as your salesmen if your looking for a a new ride. Nice dealership, very friendly staff, beautiful building.

Overall Great Service

We dealt with Jesse Brown and he was extremely helpful in every stage of the buying process. I would definitely recommend him.

"Hassle Free Stress Free Experience"

We purchased a new car from Clavin Mueller.He answer all our question and I had many .He was very knowledgeable and showed me Exactly what I was looking for.We would definitey recommend Clavin.

Cedric was the BEST!

I was especially pleased with the service and respect that was given to me from Cedric Lee. I appreciated his attention to detail and relentless determination to take care of my needs in a timely manner. If every salesperson is as half as good as Cedric the sales gotta be through the roof. Thanks Cedric Lee and the rest of the Rick Hendrick's team for assisting me!

Rick Hendrick Chevrolet is the greatest

Great shopping experience. The staff was very patient and knowledgeable about GM products. They went over and beyond the normal customer service. I would recommend them to everyone interested in a great deal and an even greater shopping experience.

Great buy

Just bought my first Camaro ss from Fady at rick hendrick Chevy in Buford love the place go get your Camaro form there I will def come back to this dealer

Great service and clean facility.

I appreciated Kevin Houston, my salesperson attitude! He walked me through all the options of the vehicle. He explained everything...and it meant a lot to me. My 1st Chevrolet vehicle=Awesome experience!

The BEST salesman.....evah!

I went to Rick Hendrick Chevrolet with my husband who was looking for a new vehicle. We had the pleasure of meeting and working with Calvin Mueller. My husband picked out a couple of cars he was interested in and Calvin gave us the low down on each and every one. I was very impressed with his knowledge of each and every car, from it's features, technology, bells and whistles and warranty info. This guy knows his cars! My husband ended up with a 2015 Jeep Grand Cherokee Summit and I ended up with a 2016 Corvette Stingray. It was my husbands first purchase and my second from this dealership. We are both very satisfied and recommend them highly. Be sure to ask for Calvin Mueller - the man knows his cars and rocks his socks!! ;-)

Great experence

My experience here was AWESOME!!! I am definitely recommending this dealership and my salesmen Ryan Deaton to anyone and everyone. I had a great experience buying my new Malibu from here.

Best Buying experience!!!

My experience with Rick Hendrick Chevrolet was awesome. I was greeted by staff as I entered the building feeling very welcomed. Calandra Lewis is a very good sales person she did everything to get me in the car I wanted, she was very patient,positive, friendly, and professional I most definitely would do business there again, and referr family and friends. Thanks for my 2016 Chevy Malibu!

Great experience

Great customer service. Calandra Lewis knew exactly what I wanted and I got it within my price range. Very friendly and understanding of my needs. Didn't offer me something out of my price range.

The best move that i made for 2016

I came to Rick Hendricks for their second chance program and I drove away in a 2014 impale. The car rides GREAT and my sales consultant, Travis Lyons, made me feel at ease throughout the entire process. His professionalism was superb and he was very honest and straight forward. I must also give a shout out to Crystal because I called and inquired and she made it all happen. Thanks Travis, Crystal and Rick Hendricks Chevrolet for making 2016 a great year so far.... Also the finance consultant was AWESOME. YOU GUYS ROCK!!!!!!

Superb Service

This was the best car buying experience I have ever had. Crystal, Travis Lyons and the finance consultant were GREAT (to say the least). The experience was quick and friendly. GREAT job Crystal, Travis, and the finance team for EVERYTHING

Great salesman!! Great customer service

My experience today was so awesome!! I went in discouraged because my credit was what I thought was beyond repair and I leave out in a 2016 Chevrolet Malibu! My sales man Calvin Mueller went beyond expectations to make sure I was satisfied and my needs were met! I would not only recommend the dealership but get there and ask for Calvin! He is the best!! Thanks Calvin

Go see Sandy!

I just wanted to take a minute and share my experience at Rick Hendricks Chevy ( Buford). I give the dealership 5 Stars. This was a very smooth process from beginning to end. More specifically, I want to thank my salesman, Sandy F.. Not only was he extremely genuine and a gentleman to boot but very knowledgeable and professional. Sandy was no pressure and worked hard finding and then making the deal work for me. The car I wanted was out of state and Sandy worked his magic to not only provide the car I wanted but at the price I needed! I can honestly say , this is the first time I actually loved the car buying process way to go Sandy and Rick Hendricks! -Lenny D. ( Cumming, GA)

Ask for Sandy!

I just wanted to take a minute and share my experience at Rick Hendricks Chevy ( Buford). I give the dealership 5 Stars. This was a very smooth process from beginning to end. More specifically, I want to thank my salesman, Sandy F.. Not only was he extremely genuine and a gentleman to boot but very knowledgeable and professional.Sandy was no pressure and worked hard finding and then making the deal work for me. The car I wanted was out of state and Sandy worked his magic to not only provide the car I wanted but at the price I needed!I can honestly say , this is the first time I actually loved the car buying process way to go Sandy and Rick Hendricks!-Lenny D. ( Cumming, GA)

Just bought my 2015 Camaro!!

My salesperson was Calvin Mueller he maid my purchase a great experience he help me stay positive that my purchase would be a success it believe me it truely was I was able to purchase my dream car 2015 chevorlet camaro I would reccome rick hendricks and Calvin Mueller to everyone I see .

WASTE OF TIME!!! TERRIBLE SERVICE!!!

I originally spoke with Andre. I had an appointment with him. We arrived, he was no where to be found! We we're referred to Matt that appeared to have NO sales experience. Then from him to a guy name Jeff who tried to get me to do paperwork on a car that hadn't passed even inspection. We came to an agreement on price. Then Jeff wanted to run my credit & put me in a Chevy Cruze when I was there for a Honda Sports & had already been preapproved thru Capital One. I was coming to do all paperwork & pick up the car once it passed inspection. Then he continued to play games & leave the table just pealing around. Then sent Matt back (the one with NO sales experience) to tell us that someone in the office are doing paperwork on the car as we speak & the car was no longer for sale.

New Malibu

Bought a new Malibu from Matt West. It was the best car buying experience I have ever had. Matt listened and understood my credit issues. I now am driving a new 2016 Malibu LT.

Fast and friendly service department.

Your service team did a great job, Very friendly and clean.

Aimed to Please

This dealership really worked over and beyond to get my business and their aim was to please me. I would recommend this dealership! The wait was a little long but worth it.

Travis Lyons is the best!!!

Travis Lyons is the best!!! Ask for him if you're looking for a car!! He'll help you get the best deal!!

Friendly atmosphere,and staff

I would like to say Brandon Smith was friendly and nice very helpful and very curtious and eager and helping in all of my expectations very knowledgeable and experience of all my car needs thank you Brandon Smith

Excellent Customer Service

If you are in the market for a new or used vehicle go see Kyle Lovett Down to earth guy that provides excellent customer service !

Great Dealership!

I recently bought a new Tahoe from Mike Anderson at Rick Hendrick Chevy in Buford. He was very friendly and knowledgeable about the Tahoe I was purchasing. I would HIGHLY recommend purchasing a vehicle not only from Mike but from the Rick Hendrick family!

Go see Kyle Lovett

If you are in the market for a new or used vehicle go see Kyle LovettDown to earth guy that provides excellent customer service !

great job rick hendrick

I had an awesome experience and I will always go to rick hendrick chevy in Buford from here on out. Go see Ryan Deaton if you need a professional/courteous salesmen. He was very good

Great Experience

Very goo experience, would highly recommend for anyone looking for a new or used car. Eric knew everything about the vehicle and made the purchase very easy.

Buying new Silverado

I wanted to trade trucks so I called Rick Hendrick in Buford ga.I got in touch with the nicest sales man named Sandy Fordham,I told him over the phone what I was looking for and what I wanted to spend.He took a few minutes and got back with me and said he had what I was looking for.Me and the wife went to the dealership and met with Sandy Fordham the next day to try and work out a deal.He took us to his desk and gave us some GOOD POPCORN and water and said he was going to find the truck on the lot.He returned with the keys and we went outside to the truck,it was just as I had pictured in my mind.He took a few minutes and walked around the truck with us explaining all the new features on the outside and handed me the keys and my wife and I and Sandy Fordham got in and went for a test drive.The truck rode like a dream and I knew this was the one.We got back to the dealership and started the paper work.I have bought a lot of trucks from Hendrick but I have to say that this was the easiest deal I have ever made,Sandy Fordham was the nicest guy to work with and he met all my requirements of the deal he is a Credit to the dealership.He also helped me clean out my trade in and went over all the features inside the truck explaining what each one was and how it worked.So if you are looking for an easy buying experience go to Rick Hendrick in Buford ga and ask for Sandy Fordham.

great service

We the walker family would like to Thank the Hendrick Family and Calandra Lewis for a great experience.

car buying at it best

My experience with Calandra Lewis was the best. I love my new 2016 Malibu. I was a little bit nervous about the process but she made me so comfortable. Thanks again Calandra!

Service Department

The service advisor, Dara Benedit, was very competent and advised us of a recall on our Spark, handled it all very well! She is a credit to your organization, very attentive and a delight to work with. Thank you for your assistance!

no high pressure environment

Came in looking for a cruze and my salesman David was great he listened to me and did not pressure me at Go see these guys for a great car buying experience.

The whole experience was great

My experience was great. They really care about making you a customer for life. Ask for Calandra Lewis she Rock!!!

AWESOME!

i HAD A GREAT CAR EXPERIENCE AT RICK HENDRICKS! EVERYONE WAS PATIENT AND WENT THE EXTRA MILE TO FIND THE CAR I WANTED. BY FAR THE BEST CAR EXPERIENCE EVER

Scam Artists!!

Caution! They take advantage of people in the finance office..I was screwed over $10,000 dollars on my paperwork.. They will say one thing and try to hide numbers on the back end..

GREAT EXPERIENCE

This is a great place! Atmosphere was wonderful and our sales associate Calvin was Amazing! He was very knowledgeable about the car we bought and the process. He went out of his way to help us and didn't mind taking the extra time. He actually fought to get us exactly what we are looking for. I highly recommend this place if you are looking to buy a car. This is the new standard of how the car buying experience should be! Aaron

My first car

Fady abdalrazaq and Rick hendrick Chevy made my dream come true thank you

Lots of fun

Rick hendrick Chevy in Buford is huge beautiful place you feel very welcomed there and fady was great

Great experience

I came in to rick hendrick Chevy and fady abdalrazaq answered all my questions amazing at showing how he can help my current situation will be back on my next car thank you guys

thank you fady

omg i came into chevy and traded my VW and was paying a high payment and high rate to the bank not only did i get into a brand new camaro and i even lowered my payment omg rick hendrick chevy of buford and thank you so much fady abdalrazaq for working with me thank you thank you

Fabulous Car Purchasing Experience!!!!

Rick Hendrick Chevrolet of Buford has an amazing staff to work with. Cedric Lee was very attentive to my wish list...very knowledgable about the vehicles and very patient during my decision making process.. Very, very pleased with the service and my new Equinox!!!!! Love it !!!!

camaro camaro camaro yay

omg i got my first camaro ever they worked so hard at rick hendrick chevy of buford fady abdalrazaq worked with me for days helping me get into my dream car it wasnt easy but they made my dream come true i will def be back for my next one :)

Great Service

Great job Arton!! Make the experience not stressful and was able to get the interest rate wanted.

Excellent Service!

I went in expecting to get a cheap used car but Cedric Lee was very knowlegable about the current deals going on and got me in a new car that fit my monthly budget! Go see him!

Great service

My family is riding in a super nice Traverse because Cedric Lee got it done! Amazing experience and would recommend this guy to anybody!

Great Service

Cedric Lee and the staff of Rick Hendrick Chevrolet was great. I went in on a Saturday thinking I was going to be there all day but he got me in and out. And was able to get me financed! Thanks Cedric Lee. I would recommend him to anybody!

New Car Purchase

Kevin Houston was a great sales person to deal with, I highly recommend.

best deal on a truck

i came in to rick hendrick chevy of buford with a unreal number in my head thinking and knowing they wouldnt be able to get to the payment and number i wanted but fady abdalrazaq and the managers there blew my mind away when they even gave me a better deal then i expected.. wow ive already told all my family and friends to come vist them thanks guys

Great service

Mike Anderson at Rick Hendricks in Buford is awesome! I explained to him exactly what kinda car I wanted, he helped me pick what was what I cal the perfect car for me! He explained everything I needed to know about the vehicle, and was so clear on it. He made sure to let me know if I had any questions or concerns to not hesitate and call him. I will refer him to anyone!

Busy Bee

Had a very pleasant experience. I purchased a New Malibu and I love it. Calandra was the best!

GREAT SERVICE

Wonderful experience with my sales person Calandra Lewis rock.

Excellent service!!! come see Brandon Smith!!!!

I came here expecting a really long and annoying process but it was so easy and quick. I am really impressed with how they took care of us. they worked with us to fit our needs and got us the car we needed. Everyone was so nice and friendly. if you are shopping for a new car come see Brandon Smith at Rick Hendrick Chevrolet of Buford.

love my camaro

Brandon Smith is a great person. i say person because he wasn't a salesman cause he didn't sell me a car, he showed me the perfect car for me and i sold myself. i told him what i wanted and he showed me my options. he took his time even though i took my time, he never waivered. i look at about 6 or 7 different cars and he just kept smiling never showed any signs of frustration. he really wanted me to get the right one for me. go see him i promise you wont regret it 10 stars!!

super excited!!

i have been in the market for a new car for the last few months, then about a week ago my co-worker showed up in her new Malibu. she told me that she worked with Brandon Smith from rick Hendricks and how helpful he was and helped her get her new car.He wasn't aggressive and really listened to her needs. she told me that i should go see him and i am going to do that my next off day!

Amazing Experience

I went to rick hendricks and i worked with Brandon Smith. i didnt think i would get a car. brandon took his time and did everything in his power to help me and i left in a 2015 malibu. he even came to my job to bring me paperwork to lower my payments!! If you need someone to listen to you you and help you get the car you want, not the one they want you to have go see Brandon!!

K. J. Merced sales experience at Rick Hendricks.

My name is Juan Merced. After spending my whole adult life in the automotive industry I am very difficult to please. My sales experience with David Cauthen was an absolute pleasure. Because of how I have handled myself with my customer over my 25 years in sales, I only expected the best from any dealership I visited. I have a very high level of expectations. Immediately I was put at ease when I was approached by David. He was.quite knowledgeable. He listened to what I wanted and needed. He delta with my situation by showing interest in making sure that I received the service I wanted and deserved. At no point did he make me feel as though I was being pressured. Now, I know that this is a part of the sales training however, David didn't make it seem as though he was go through the motions. He seemed genuinely concerned and engaged in the entire process of my sale. I was clear and up front with David immediately. I explained to him that I owed more than what my trade was worth. I also indicated to David that because of the Christmas season around the corner that I wasn't planning on putting any money down. I then proceeded to inform him that I wanted to stay at my current monthly payment. I also had to inform David that because of a serious illness a few years back that put me out of work for nearly two years my credit situation wasn't the best. I mentioned that I have spent over 25 years in the automotive industry. I know for a fact that after the first two bits of information that I told David about my situation it would have made any other sales person running for the hills to get away from me. For fear of wasting the poor sales persons time and clear tryung to accomplish the impossible for me. Nevertheless David didn't hesitate one minute to start assisting me in my sale. He didn't rush me to an application to find out if my credit was worthy enough to buy or make me feel like I was expecting the impossible. He handled me and the sale with great respect and treated me with all the dignity any customer deserves. It is because of this that I will recommend others and continue to do business with David Cauthen at Rick Hendricks

Beautiful Showroom - Great Sales Team

I purchased a 2016 Malibu.. AWESOME!! Everyone there was very friendly and helpful in helping me choose the new car I could not live without and to make the deal work for me. My salesman Patrick was very attentive to my needs and listened to my story about not really wanting to buy a new car as I have one of the last model Monte Carlos and WHAT can replace that???? He did not stop until he found me just what I was looking for with even my doubts of starting over with a new Model. He is surely to be praised as to his knowledge and steadfastness on finding me a car I would be happy with. Thank you for having such excellent gentlemen at your dealership as each area I was helped in I was treated with the utmost respect! Sincerely Debbie Pugh Buford, GA

I had a great time buying my first car!

I had a great time buying my first car, it was a pretty easy process and they really matched my needs without making me feel pressured! Thanks, guys!

Great people

If you want a wonderful buying experience like any other go see David Cauthen very professional and knows his stuff .

Geart Service

So after a long time of looking to my fav car, i finally found one with the help of Calvin, The made everything great, good prove, and great service and def will be back to look at other cars one day.

Stellar!!!

I had my 2010 Cadillac CTS towed in with a blown water pump. The staff (both my sales person Cody Smith and service person) were quick to help me into a courtesy vehicle to keep my busy schedule moving forward. My car was fixed in less than 24 hours and has been perfect since. I won't use any other dealership for sales or service. Rick Hendrick of Buford is Class A and deserves the recognition as such. Thanks guys!

poor sales effort

Set up an appointment today with a gentleman that appeared to sincerely want my business. He followed up several times to make sure I would be on time for the appointment. Once I arrived and checked in I waited around for about 15 minutes. The receptionist asked me if anyone had talked to me yet. "Not yet"...She apologized and called the business manager. He came out and explained they were short handed. He found another sales rep that appeared to sincerely want my business. I told him what I was looking for and he said he would go get the vehicles. 15 minutes later I told the receptionist I would come back when they were not so short handed.She apologized and called the business manager again. He came out told me the 2nd sales rep went to the back to get the trucks. I walked back to the back lot to save some time. No one back there. Waste of time and gas..... My advise is to find another dealership that appears to sincerely want your business.

Camaro Guy

Mike Anderson was great!! Wasn't sure exactly what I was looking for when I got there but Mike helped point me in the right direction. There was no push to buy anything. When it came to the negotiations there wasn't any haggling I told them where I wanted to be payment wise and they were able to meet my needs quickly.Great Job and Experience!!!

Kyle was awesome.

Kyle got me in a 2014 Malibu with low miles and within my budget.

Great experience at Rick Hendrick Chevy Buford!!!!

Matt West was my salesperson. He did an excellent job. He is very knowledgeable and answered all my questions. He is the reason I shopped at Rick Hendrick Chevrolet Buford. Matt made the buying process very easy and professional. I am very pleased with my new Silverado!

Kyle was awesome

Kyle was awesome got me in a 2014 Malibu with low miles and kept me on budget. Love the color inside and out. Thanks for the awesome service.

Excellent sales staff!

Just purchased my shiny new Camaro LT from Cody Smith and let me tell you, if you want to feel like family and have a lot of fun with your buying experience please see Cody!!! He genuinely cares about your satisfaction and when you leave him, you will be well educated on every feature of your new car and you will know you made a great purchase!! Will go there again hands down as long as Cody is working

Great service

I wasn't trying to buy that day but Cedric Lee was very patient with me and gave me a great deal to get me in a my diesel 2500. I recommend him and this dealership to everybody. Go see him!

WONDERFUL SERVICE

Antonio Bennett was the best!!!!! Please contact him if you are in need of a vehicle new or preowned.

Mrs Equinox

Thank you Antonio Bennett you were the best. For a Stellar experience.

great service

My sales rep Antonio Bennett was the best i ever had. He provided me with great customer service and was very knowledgeable on the my vehicle.

Just bought a 2014 Cruze!

Working with Calvin was AWESOME!!!!!! He was well knowledgeable on the car we were interested in and worked with us on our budget. He was very friendly and kind. All around 5 out of 5 STARS!!!!!!!! P.S. we were not going to purchase a car today, we only came in for oil change and Calvin came to us and he did some magic to help us purchase a car for our daughter....

Awesome experience! !!!!!!!

After seeing the car that my daughter bought her last two vehicles from Rick Hendricks in Buford, I decided to give them a try. I must say it was well worth the drive. The customer service from the ladies at the front desk to our sales person Calvin Meuller to the finance guy Michael the experience was awesome. I will return if the need arises but I would definitely recommend everyone to them.

Great job getting me in a car

Great job getting me in a car even with less than perfect credit ask for Eric he will set you up

Liars and Deceivers

Was interested in a used car that I found on their website and the website stated that it was located in Buford. I called and spoke with Taneika Griffin twice to confirm the car was on the lot and it was available for a test drive. I arrived at the site and asked for Taneika Griffin. Clue #1 - I was met by two salesmen (don't remember names excep that one was Josh). Clue #2 - They asked me to walk over to a sales desk and the first question was if I was paying cash or financing the vehicle. I stated that question does not matter at this point because I have not seen the vehicle. Clue #3 - They asked me if I ever thought about buying American. Alarms were ringing in my head to run but I played the game for another minute or two. They then sat me down and proceeded to show me the vehicle on the computer while I informed them that I had already viewed it online as well as the Carfax report. They then informed me that the vehicle was in Charlotte, NC but we could make a deal and get the vehicle to Buford. I then stood up and informed them that since the car was not onsite there was no reason for me to be there. I then walked out. These people totally mislead me just to get me in the door. It's a shame that there are people in this world who do business like them. Liars and deceivers straight up.

GOT MY CAMARO!!!!!

I absolutely love my Camaro that I got from Kyle Lovett. If you are looking for a great deal go see Kyle at Rick Hendrick Chevy in Buford Ga!!! Thanks for everything Kyle!!!

Just bought my 07 Hundai Sonata

Calvin had great customer service and was willing to help get me in my car as soon as possible. Calvin made transition into a car very smooth! He was extremely friendly as well!

Just bought my Kia Optima!

This is one of the best dealerships I have ever been to. I drove all the way from Knoxville, Tennessee. They are not pushy; and they are not just out to try and make a deal. I felt very comfortable here! Go see Calvin Mueller!

Great Speedy Service

I had a tire sensor "add air" warning on the dash. Brought in to the Service Department at Rick Hendricks for them to check out. Turned out to be a nail in the tire, they fixed and had me out in no time. You guys are the Best!! Sheila Jackson

Just bought our new 2016 Chevrolet Equinox!!

Calvin Mueller was very helpful and tried his best to get us financed for a brand new vehicle. We came back and he explained the whole process from the beginning to the point of signing out paperwork. I would certainly recommend him if anyone is looking for a new vehicle.

Greatest experience I've had in a while

The experience was great. The customer service was top notch and I love my new car Thanks Calandra for all you do.

Best service ever

My saleswoman Calandra Lewis was great! She was very knowledgeable from start to finish. If you are in the market for a vehicle contact Ms. LEWIS she is the best.

Great Experience

Calvin did a great job with everything i could need in my truck buying experience. Went above and beyond both times we negotiated. After we came to an agreement the finalization process was very smooth. Thanks Calvin!

Ask for Eric!

Ask for Eric! He was professional and courteous, they were able to get me a great deal on the truck I wanted.

A great Experience

I came in to trade my 14 Silverado for something much more fuel efficient and Calvin and the team provided me with several options that worked best. I decided to go with a 15 Malibu and could not be happier with my choice or the experience. The who staff was very attentive and charismatic. I would definitely continue to refer anyone to this location for any purchases or service in the future.

Bad service from Taneika Griffin, Todd Menefee,Arton Lecali

We were told they had a few cars that were listed more than the price we were willing to pay but to come on in because the price could be negotiated down to what we wanted. We went to the dealership not to be assisted by the young lady(Taneika Griffin) who said would assist us because her back was hurting, the young lady did come out only to inform us that she didn't know we were coming as early as we did (I thought I had made it very clear we would be there around the time we arrived.) We were then handed over to another salesman (Arton Lecalic) who acted as if he had no clue and didn't want to be bothered. One of the finance managers(Todd Menefee) walked over to us and stared suggesting we buy something brand new which was awful because the car is for my 74 year old mother who does limited driving and just needs something to go from point "A" to point "B", she is retired. The finance manager also suggested that she finance something versus paying just cash, what 74 year old needs to have a car note if they can help it or does not choose to do so. They showed us a car in the shop being worked on we should consider purchasing, but it was in the air on the lift and no one could tell us anything about the price or mileage. They then proceeded to tell us they would send for a car from another location about 15 minutes away that we were interested in if we had a moment, we agreed to wait then they came back and said on 2nd thought we are not going to bring it over because it was going to be out of our price range overall, but let me remind you they said the car could have been negotiated to our price to begin with! We left, the more I think about the more furious I became, I made it very clear what we were looking for and be willing to pay if they couldn't deliver I much rather they tell us that then to have us come out and waist our time. They are located far bit out of our way. They would literally have to be giving cars a way for me and my family to ever visit and consider purchasing from them. My mother found a car yesterday, the price was less than what she was willing to pay and it was exactly what she wanted, the customer service was outstanding!! I just gave an outstanding review on this site for the awesome service.

Great Experience!

Cedric Lee and his staff was able to get me in my new Nissan Versa. The only thing was it took along time. Other than that my experience was great!

Silverado 3500

Went into the dealership wanting a Tahoe. I found a 3500 I feel in love with. Traded my two BMW's. Great dealership to work with. Thanks Whitney Sanders for all your help.

My Camara purchase

Thanks to Whitney Sanders for getting me in the car of my dreams. Still speechless. Loved the dealership. I'll definitely return for my next vehicle.

Customer Service A1

Cedric Lee helped me get into a brand new Camaro. When I came in I thought my payment was going to be much higher but it ended up being very affordable for me and my family! Great overall experience.

Great Experience

Cedric Lee was awesome! He got me in and out. Loved the experience!

Jay Nescher

Very good service from start to finish! Easy process! Everyone at Rick Henrick truly cares. Erin Goodine is fantastic!!!

Brenda Crumley

Excellent Service. Erin Goodine did an excellent job selling the benefits. He was very patient as I test drove 4 cars over a 2 month period. Brian White did an excellent job at offering finance options that would be fit my needs. Max P. did an excellent job going over the finance details. Overall experience was perfect and the easiest buying car experience I have had.

Very Bad experience

Basically , they sell you what they want to sell you , Not what you want to buy. And one more thing , all the Customer Service ... blah blah blah is applicable only until you buy your vehicle, But when you take your car for service after few months , they just don't care about you anymore. Not even a decent car wash when you take the car for an Oil change. Bad, Worse and Worst experience i have had . If you from another country, Dont ever..ever. buy a car they ...

best service ever

This was my second purchase and it was better than the first

Very admirable

I was in a couple of weeks ago and the young gentleman Erin Goodine really worked hard to get me approved. Two thumbs up to this guy. He was very helpful and overall concerned. I will definitely be back as long as this guy is still there. ????????

Worth the wait!

After 6 months of searching for our adult daughter, my husband and I finally found a nice vehicle in her price range. The overall process was longer than I had hoped for but Branden Cox was AWESOME! He made sure that we were comfortable during the long wait as if we were more than commission to him and he has a great personality. Because our vehicle choice was a day old trade it was in the service department for inspection. Our daughter was given a new loaner and when her vehicle was ready Branden made the hour long drive to deliver it. We will revisit Rick Hendrick Chevrolet. Thanks again Branden!

Best sales experience ever

I went to Rick Hendricks Chevrolet with no intentions of buying anything. I really just wanted to get prices for a future purchase. The sales representative Ryan Deaton was so nice, knowledgeable, and not pushy at all. By the end of my test drive I checked by bank account to see what I could do. I couldn't make the purchase yet but I plan on coming back before thanksgiving when I have some more money down

Ask for Eric

I would recommend Eric. This is a really great dealership.

awesome sales rep

Calvin Mueller, my overall experience was great. will recommend to dealership.

great customer service, very friendly

I had a great experience buying a car with Ryan Deaton. He was extremely friendly and very knowledgeable in all aspects of the car buying experience. I definitely recommend this facility and Ryan Deaton if you are in the market for a new vehicle.

Wonderful service! Great dealership!!

Ryan deaton was our salemen and he was wonderful! He had all the information we needed and was very honest and up front with us. He made the whole process very easy and relaxing. I would definitely recommend him as ur go to sales guy!

My brand new Silverado

Fady abdalrazaq at rick hendrick chevy of buford sold me my first brand new silverado double cab he helped me and my wife so much this is our second purchase from him already. and the fiance guy rod payton was great.

great experience

I purchased a 2015 Sonic. The young man Travis Lyons was a delight. I told him I had never owned a new car and he told me that when I left I would be in a new car. He kept me entertained while waiting on a decision from finance companies. The managers came over also to make sure I was okay while waiting. I have already told my coworkers about Travis and the dealership. When I left with my car my WiFi,on star,xm radio and Bluetooth were all set up. Travis and the dealership made it a good car shopping experience for me.

bought 2013 toyota tacoma

whitney was great to work with. She is a very knowledgable sales person. Would buy another car from her if i am ever in the market again.

Great experience

Would not change a thing they got me the car I wanted at the price I wanted David was a joy to work with

Great experience

I loved my experience at rick hendrick chevrolet in buford. Everyone there was extremely nice and made my time fly by there which we all know dealerships take FOREVER!!! My sales guy, Ryan deaton, was the greatest and made it easy to narrow down what trim level i should get. If you go there you have to ask for him he is so good. Overall great dealership and good people.

Awesome experience!!

Ryan deaton is by far the best salesmen. It was a very easy and pleasant experience. Go and see him if you are looking for a new vehicle. I highly recommend him and this dealership!

Way to Go Sandy Fordham

My car buying experience from start to finish was great! Painless in fact! Nothing but excellent customer service...I was only there maybe 2 1/2 hours total and they allowed me space to do my homework assignments while I waited for the paperwork for my new car...I would totally recommend all my friends and family to stop by Rick Hendrick Chevrolet! I am a Chevy girl for life!! Thank Sandy Fordham and all of the Rick Hendrick team!

Great Job Sandy

My car buying experience from start to finish was great! Painless in fact! Nothing but excellent customer service...I was only there maybe 2 1/2 hours total and they allowed me space to do my homework assignments while I waited for the paperwork for my new car...I would totally recommend all my friends and family to stop by Rick Hendrick Chevrolet! I am a Chevy girl for life!! Thank Sandy Fordham and all of the Rick Hendrick team!

BEST car buying experince EVER...

Rick Hendricks Chevrolet in Buford, GA was the BEST car buying experience that I have ever had. I am a 51 year old male who have purchased cars form California to Georgia since I was 17 years old. Rick Hendrick's Buford was by far the BEST experience. The staff Sandy Fordham, Alexander Fischbach and Todd Menefee were the BEST... I will continue to purchase vehicles from Rick Hendricks's Buford.. Sincerely, Christopher Moore

BEST car buying experoience ever...

Rick Hendricks Chevrolet in Buford, GA was the BEST car buying experience that I have ever had. I am a 51 year old male who have purchased cars form California to Georgia since I was 17 years old. Rick Hendrick's Buford was by far the BEST experience. The staff Sandy Fordham, Alexander Fischbach and Todd Menefee were the BEST... I will continue to purchase vehicles from Rick Hendricks's Buford..Sincerely,Christopher Moore

GREAT SERVICE

Arton Lecalic was excellent saleman, Work very hard on getting me into the car i really wanted. He is very professional with his car selling experience. I have nothing but great things to say about Mr. Arton Lecalic I would highly recommend him to my whole family and friends in reguads to his service He was an Awesome saleman I will definitely be back to see Mr. Arton Lecalic to purchase my 2016 Chevy Camero thanks

Rick Hendrick Rocks!

I bought a 2015 Chevy Camaro and the experience was "a breeze." Salesman Matt West was very helpful and totally awesome throughout the entire process. I plan on buying my next two cars from him!!!!! Rick Hendrick rocks!!!!

Loved this place!

I had a very pleasant experience at Rick Hendricks Chevrolet in Buford. My salesperson was David Cauthen. Great man!! He was very patient with me in picking out what I wanted. I ended up with a Mercedes C300 and I am loving it. I definitely would purchase from them again when I want to go bigger. Go see David everyone... Never felt pressured on making a purchase.

My Tahoe Purchase

Everyone was very friendly and knowledgeable. Whitney Sanders was our client advisor, and she helped us find exactly what we were looking for.

ASKED FOR Eric when came into dealership!!!

very excellent service, took time out to explain things. Answered all questions, and was shown different cars plus test drove and went over features

Just bought our first Chevrolet!!

We just worked with Calvin Mueller in the Buford Dealership tonight. It was a tough one (wasn't his fault) :) These guys stuck with us - and got it worked out! Couldn't be happier! Will definitely be back in the future!

Fantastic experience!

Kyle Lovett, Adam Crane, and Colten Behrle were all amazing and I highly recommend! They were all very educated and did everything they could to provide the best service!

Stop in and see Pete for a great experience

Pete is the best! He helped me more than I could have ever asked! Go see him for a great all around experience!!!

silverado purchase

whitney sanders was very helpful with the whole process .

Amazing! The best!

First time buying a new car. Kyle was great. Worked very hard to get me financed with a low credit score. Awesome dealership and awesome salesman! Customer service was top notch! Thanks so much!

Great service

Brought our 2012 Malibu for service. Covered under extended warranty (so glad we had it). Service dept needed car for two days so they gave us a courtesy car. Easy to work with and . . . while there, my wife and I decided to replace our Ford with a new Chevy.

Excellent Customer Service From Start to Finish

David Cauthen was a great salesman. I did have to wait for hours at the dealership. I work right down the street and would come in when it was convenient for me to work my deal for my Tahoe. I gave David & Todd a hard time but all in good fun and I'm driving the truck I've always wanted.

Bought two vehicles there, never got dissapointed.

Well, it started in 2014 about 10 months ago, i finally decided with my wife to get a new car. Roy Riley was our salesperson, extremely helpful and just a clown (in a good way) we laughed and had a great time. IT made US FEEL fantastic, i am not a pushover as i know how most car dealers use their tactics to sell cars. HOWEVER, i am also very realistic it's business! They make good money of you, in return you should get what you pay for a nice car and service. So i bought the 2014 CRUZE LT with MYLINK, for about 24k 0 miles on the odometer. Fantastic, i had GAP on it all the reasonable insurances you want on a car. Also the oil program, that makes it just a blessing taking it to their service station. Keys, no money needed and free coffee and done, 10 months later (so about a week ago) We went in again, the CRUZE, has by now 14000miles on the odometer, i kept in in super good condition. Not paint damage, or dent and even made it a LTZ myself (so added trim) We were helped by a young man that actually got trained by Roy! Roy by now still works for them but in Las Vegas, so good to hear he is doing so well. Long story short, we got 12000usd back for the CRUZE, this gave us a 8000usd negative equity. Now this seems like a complete crazy thing to do. In a way, you are correct. However, they did us a "offer" of 620usd (naturally that is a overpriced offer they count on a counter offer) per month for the Malibu. We declined, as i told him straight up i will see you next year. Lots of hassle what not, we got it down including all the GAP and such to $524, we can live with that. Still we got handled like people, and not chumps buying a 5 dollar toy and leave the store. Mind you, we also bought 3 years ago a Ford Mustang 2012 at the Ford dealer. Which was GOOD but nothing compared to the service we had at Rick Hendrick. The financial part goes really fast there. Mike Dinardi still remembered us from buying the Cruze so we talked and joked around. And got it all swiftly done! Overall i would say a 10+ That place never let me down as far as service goes. My wife whenever she is ready will get her new car there too. I am sure of it !

Great experience yet again. Thanks Max and Eric!

Great experience yet again. Thanks Max and Eric, you guys rock!

Great Service in buying a new car

The first new car we bought was 43 years ago, and The experience left me with a bad taste for new car dealers and until 9-25-2015 had not bought a new one since the first one. We decided we needed a new car so we started looking at several dealers in the metro area, basically got the same treatment as before high pressure to buy, repeated phone calls wondering if we were coming to get "our" car, five in one day. We decided to try Rick Hendrix in Buford and boy what a difference we found. We were met there by Aaron Kniffin. Aaron talked with us to find out what we were looking for in a new car. Aaron listened to us and started looking for a car for us. He took his time to show us several cars on the lot and then tried to find one at their other dealerships on the computer. Aaron is very easy to talk to, no high pressure he is truly interested in finding the car that will make you happy.After going there to basically look at Chevrolets we ended up buying a 2016 Tranverse that day and have been extremely happy that we did. If someone is looking to buy a new car I would highly recommend them going to Rick Hendrix in Buford and talking with Aaron Kniffin as he is very knowledgeable, friendly and very easy to talk to. Not only did we get a great car at a good deal but had the pleasure of meeting Aaron. I highly recommend Rick Hendrix and Aaron Kniffin.James Butler Norcross, Georgia.

Rick Hendrick Service Appointment

My service advisor Paul was very knowledgeable, explained everything that was involved with my 30,000 mile scheduled maintenance service and gave me an approximation of the time that it would take to service my vehicle. Paul was also very pleasant and courteous. The service bay area was very neat, clean and organized. The lounge area of the service department was very comfortable, serving good coffee, lots of reading material and very large screen HDTV. I could not imagine a more pleasant vehicle service visit. Sheila Jackson Proud owner of a 2015 Chevy Tahoe LT

Great Salesperson

I really enjoyed working with Whitney, she was very knowledgable and a smiling face. I would come back again.

Chevrolet Spark purchase

My salesperson, Arton Cecalic, was awesome! He gave me undivided attention and put me in a new Chevrolet Spark, and I am very happy with my purchase.

Phenomenal

Antonio Bennett was an exceptional sales agent!!! I sincerely thank and appreciate the time that Antonio Bennett spent with my husband and I. I was very particular and Antonio and the staff were able to meet each and every need, along with some awesome perks!!! Will refer all families and friends to Antonio Bennett and the staff of Rick Hendrick of Buford!!!

Fantastic!!!!!!!

My trip to Rick Hendrick was nothing short of magnificent!!! Antonio Bennett went above and beyond our families expectations, and we left the lot with the car of our dreams!!! I assure you that you will not be disappointed with their sales, staff, or process.

Excellent Service!

Dropped my car off at the collision center, and was given a ride to Enterprise instead of waiting for them to pick me up. Brett called twice throughout the duration of my car being serviced to keep me updated and informed on the progress. Excellent experience, my car also looked and smell like new when I got it back.

EASY and FAST!!!

My experience was great and fast. I was not looking forward to buying a new car just because I hate the process of buying a car. Kyle was my sales person and he was to the point and found the car I liked fast and had great customer service. I have already told a few friends where I bought my car and who I bought it from. When I am ready to buy another car I will definitely go back to Kyle at Rick Hendrick Chevrolet.

Kyle Lovett is Awesome

Go buy your car from Kyle Lovett you will not regret it!!!!!

Good Experience

I had a great experience at Rick Hendrick Chevrolet purchasing my car. Kyle Lovett was very helpful in every way. He worked out a very good deal for me and my husband. Now I am enjoying my new car with the top down!!!

1st Truck

Whitney Sanders is my sales rep for my 1st truck. She was very helpful to this first-timer.

Love my car

I Bought a Malibu from Kyle Lovett at Rick Hendrick Chevrolet in Buford GA, and I absolutely love it. Kyle is really nice and really knows about the cars he is selling. I will definitely see Kyle again when I am ready to buy my next car.

Professional atmosphere, Clean Building

I was comparing the Equinox to a couple of other products. I instantly fell in love the Equinox as soon as I jumped in and started to drive it. Plus my salesmen Kyle Lovett was exceptional at explaining all of the features of the vehicle. Kyle helped make my decision very easy and I could not be more happy with my purchase!!

A Positive Experience

Our Client Advisor, Whitney Sanders, met us in the parking lot and listened to what our expections were, brought us inside and immediately started researching the pre-owned vehicles on the computer that they had available. Within minutes, she had the first vehicle parked outside for me to test drive. It was a good and fair distance to drive allowing turns, traffic lights and stop signs to maneuver, giving me a good and fair assessment of the capabilities of the car. We returned to the lot and she brought the second vehicle for me to drive with the same route. I decided on the first vehicle and Whitney Sanders said that she could tell that I had made my choice with the first car. I really like her. She has a pleasant personality and is extremely patient with my questions.

Great Customer Service

Great customer service!!! Kyle Lovett is a great salesmen!!

ASK FOR ERIC

ERIC WAS VERY PLEASANT AND VERY HELPFUL IN ARE CAR BUYING TODAY 9\19\2015. THANKS, ARCHIE AND TAMMY.

I HAD A GREAT TIME WITH ERIC HE WAS VERY HELPFUL

ERIC WAS A GOOD SALES PERSON MAKES YOU FEEL LIKE YOU ARE PART OF THE FAMILY.

Excellent service from sales staff

My wife and I bought a 2014 Kia Forte from here last Sunday. We've had credit issues and were still able to get an excellent vehicle with everything we wanted for a reasonable price. I want to give a big shout out to David Cauthen and Matt West for all their help in getting this done. We were in and out in just a few hours. We love the car and will definitely do more business here in the future. I would also like to commend Finance Manager Max for all his hard work on getting this deal done for us.

Excellent service

Experience was very very pleasant, sales associate Whitney Sanders was very personable. Great experience all around and I'm driving a beautiful car home today!!!!!

Great Customer Service

Tommy Ethridge, Rodrick Payton, and Todd M. provided great customer service.

Great dealership

Bought my 4th car from Matt he is great. I am now looking to buy another car from him soon.

A very satisfied customer

I came to Rick Hendrick knowing I had credit issues but those guys never looked down on me but made me feel very comfortable and I left in a brand new Malibu thank you David Cauthen for all your help I will be back to buy from you in the future.

Great as alway Calandra Lewis

Great as alway Calandra Lewis did a great job she sold us 2 cars this trip. She has been on the one our last 3 trips for new cars.

Great experience buying a new car

I just purchased a new Malibu from Rick Hendrick Chevrolet of Buford. Excellent experience. My client advisor David Cauthen was very patient and helpful. He pulled 4 cars around for me until I found one just right. He was very knowledgeable and courteous. The paperwork process was a breeze. 6 hours in and out. I would recommend anyone looking to buy a new car to check out Hendrick's. Their service department is awesome as well. I had used them a few times prior to looking at the car selection on-line.

OUT OF STATE PURCHASE

I FOUND MY PERFECT CAR AFTER AN EXTENSIVE SEARCH AT LOCAL DEALERS AND ON-LINE. SANDY FORDHAM, SALES, PROVIDED ALL THE INFORMATION I NEEDED TO MAKE A 500 MILE PURCHASE, SITE UNSEEN, AND GET EXACTLY WHAT I WAS LOOKING FOR AT A VERY REASONABLE PRICE. HE MADE IT EASY TO MAKE THE BUYING DECISION, RAN ALL PAPERWORK THROUGH THE DEALERSHIP PAINLESSLY, FINANCE DEPT DID A GREAT JOB (LOVED COLTAN), AND HELPED ME GET IT SHIPPED TO MY DOOR. IN OTHER WORDS, KNOWING WHAT I WANTED ENABLED HIM TO DO A SUPERB JOB, WITH THE BACKING OF THE DEALERSHIP, TO GET THE PURCHASE CONSUMATED, AND MY IDEAL VEHICLE IN MY HANDS. HIGHLY RECOMMEND SANDY AND HIS TEAM, AND WILL LOOK HERE FIRST, EVEN THOUGH ITS LONG DISTANCE FOR ME, AND A LITTLE MORE HASSLE TO GET IT DELIVERED.

Customer Service is Excellent

Our sales rep Sandy Fordham did a great job especially at following after the sale to make sure everything got taken care of properly. In general the post-sale follow up from this Rick Hendrick Chevy in Buford has been far superior to any other weve bought a car from before.

Customer Service is Excellent